Operation officer jobs

JOB PURPOSE 

The Senior Communications Officer works with the Communications team, raising vital support for displaced people around the world through transformational partnerships, creative campaigns and fundraising appeals. 

Reporting to the Senior PR Manager, the Senior Communications Officer works across all the charity’s communications activity (PR and digital communications), with a particular focus on promoting and supporting the charity’s partnerships.

This involves identifying opportunities to amplify our partnerships, events, appeals and campaigns through earned media, digital communications and other activities, in order to support UK for UNHCR’s fundraising and public advocacy objectives. Raising awareness of global refugee crises and UNHCR’s humanitarian operations forms a central part of this storytelling, as well as understanding of thematic areas of UNHCR’s work such as education or climate change, and PR moments throughout the year.

Working with the wider Communications team, the Senior Communications Officer will also work with UNHCR experts and our Storyteller Programme, enabling the charity to identify, engage with and support staff and storytellers (including refugees) to share their stories through charity communications across all channels, events and with media.

This role requires close collaboration with the Corporate Partnerships and Philanthropy fundraising teams and other members of the Communications team, and providing support to more junior members of the Communications team as needed.

WHO WE ARE AND WHAT WE DO    

United Kingdom for UNHCR is the United Nations Refugee Agency’s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR’s humanitarian operations across the world.

Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term.

Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause.

DIVERSITY, EQUITY, INCLUSION AND BELONGING 

We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person.  

UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach.  The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion. 

We are also open to flexibility in many ways, including an element of working from home and flexible hours. Please don’t be afraid to speak to us about this at the interview stage, so we can explore what’s possible.

Role Responsibilities 

• Act as the focal point for partnership communications activity (corporate partners, trusts, foundations and philanthropy), including being a primary communications contact for key partnerships and managing the flow of PPH communications material to facilitate a smooth, swift approval process, internally and with external stakeholders. 

• Support our Refugee Storyteller programme, including an understanding of related processes such as consent and content gathering and storage, identifying areas for growth and development, and coordination across the charity

• Work with the Senior PR Manager on media relations, including identifying opportunities to deliver UK for UNHCR messages in media, drafting media materials, identifying and preparing storytellers for interviews, preparing media briefings and spokespeople for interviews or events 

• Develop and deliver communications plans for existing partnerships, and as needed for new business and prospect outreach. 

• Draft materials for the website, social media and other communications, including use of images and video content.   

• Track and report on Partnerships communications efforts and activities, working with the Communications Coordinator and Data team. 

• Support the Communications Team with publications.

• Provide other communications support as required, such social media posting and community management, commissioning content and maintaining the website.  

The above list is not exhaustive, and the post holder may be required to perform duties that are not detailed above. 

PERSONAL ATTRIBUTES AND EXPERIENCE  

Essential Experience 

• Experience of drafting communications materials for a range of audiences   

• Experience of working on PR campaigns or other creative campaigns for an external audience   

• Experience understanding and repurposing complex information for an external audience   

• Experience handling sensitive issues, and managing approval processes – a number of the crises where UNHCR is responding are highly complex, fluid and sensitive, supporting vulnerable people  

• Experience working with potentially vulnerable people such as refugees and former refugees.

Essential Skills/Knowledge 

• Ability to juggle and prioritise multiple tasks, and meet deadlines within a collaborative team environment  

• Excellent communication (written and verbal), presentation, and interpersonal skills  

• Ability to navigate and manage relationships with multiple stakeholders, internally and across UNHCR teams globally   

• Ability to repurpose sometimes complex information into key messaging and external communications  

• Able to demonstrate flexibility and willingness to achieve results  

• Confident learning how to use various digital platforms such as social media channels and website CMS (e.g., WordPress)  

• Proficient in Microsoft Office – i.e., Word, Excel, PowerPoint, Sharepoint  

• Awareness of safeguarding principles and GDPR regulations when working with vulnerable people  

Desirable Skills/Experience 

• Experience of, or a passionate interest in refugee or broader charity sector work   

• Experience of working with journalists or in a media environment  

• Experience of working on partnership communications 

• Experience of using image database / research library  

WHY JOIN UNITED KINGDOM FOR UNHCR?   

You will be part of a high performing agile team of talented people, all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised.   

What else?  

Wellbeing   

• 28 days’ leave per annum plus bank holidays.  

• Employee Assistance programme providing 24/7 access to online GP, mental health support and virtual wellbeing.   

• Access to 100s of perks with discounts on everyday purchases.  

• Office wellness perks.  

• Discount on gym memberships.   

• Hybrid and Flexible Working.  

• Staff socials.  

Financial   

• Pension scheme with an employer contribution of 8%.  

• Non-contributory group life assurance scheme  

• Non-contributory Income protection scheme.  

• One-off contribution towards homeworking set up.  

• Enhanced maternity, paternity, shared parental, and adoption pay.  

• Enhanced sick pay scheme.   

Development   

• Comprehensive training and continuing development opportunities.  

• Individual training budget.  

HOW TO APPLY  

If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section.     

Closing date: 17 April, 2025 

Interviews date (provisional): Week commencing 28 April, 2025 

If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation, please contact us using the email address provided when you click through to our online portal. We will make every effort to respond to your request for assistance as soon as possible.  

United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no. 1183415. It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency.  

For 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers.

We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving.

Brief role description:

Reporting to the CEO, this pivotal role will ensure the smooth running of a fast-paced executive office. As a key support to the CEO and SMT, the PA will manage schedules, oversee correspondence, and drive efficient administrative processes. They will coordinate meetings, board papers, and governance tasks, while also supporting operational planning and event logistics. This role requires exceptional organisation, discretion, experience in minute taking and the ability to anticipate and respond to the needs of a dynamic leadership environment. The PA must also embody and uphold the charity’s values - Expert, Passionate, Resilient, Supportive, Open and Honest, and Collaborative - in all aspects of their work.

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​Interested? Want to know more about the Charity? Please visit the Charity Website.

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Do you have previous experience supporting senior executives or board-level professionals? Are you a proactive problem-solver with the ability to anticipate needs and take initiative? Do you have experience in minute taking, excellent organisational skills with the ability to multitask and manage competing priorities? Have a look at the Job Description attached.

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​What’s in it for you? Check out the Benefits sheet attached.

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If Discretion and Professionalism are your middle names, submit your CV and Cover letter by Monday, 5 May 2025.

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​Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. 

​If you are an internal applicant, please ensure you have made The People Team aware before applying.

We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process.

​We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.

Borderlands is looking for a Fundraising Manager to join our team. This is an exciting role with real purpose, helping us build a sustainable funding future that supports our values and the people at the heart of our work. At Borderlands, we work alongside people seeking sanctuary, supporting them through the challenges of the asylum system and walking with them on the journey from exclusion to belonging. You’ll be joining a team full of heart, care, and commitment.

Job title: Fundraising Manager

Type of contract: Fixed term contract – 12 months – with scope of extending this

Hours of work: 14 hours per week (between Monday and Thursday to be arranged with the line manager)

Location: preferably at the Borderlands office at The Assisi Centre, Lawfords Gate, Bristol or hybrid. However, we will consider applications for remote work

Salary: FTE £35,235 - £38,626 (£14,094 - £15,450.40 pro rata) depending on experience, plus contributory pension scheme

Annual leave: 10 days A/L per annum (excluding bank holidays)

Reporting: to the CEO

Personal Outlook: The post-holder must have a strong commitment to the voluntary sector and a desire to make a real difference to the lives of asylum seekers and refugees. This role is suited for someone target – driven, with excellent writing skills and great attention to detail. They will be working closely with the CEO, an external fundraiser, the Welcome Centre and Operations Lead, as well as our Finance, Admin and Communications officer. The post holder will be responsible for building on a strong foundation of support from Trusts, Foundations and other grant-making bodies, will cultivate and develop strong relationships with grant-givers to grow our income and support our organisational aims.

About Borderlands fundraising: So far Borderlands’ grant fundraising work has been led by a freelance fundraiser working 3-4 days a month (“Grants and Trusts Fundraiser” in the organisational chart). The Fundraising Manager will work in partnership with them and divide the role and responsibilities according to experience and capacity. Currently, most of our income is from grants; our key funders include the Henry Smith Charity, Garfield Weston Foundation, John James Foundation, Bristol Impact Fund and Nisbet Trust. More info can be found on our latest Impact Report.

This is the first time Borderlands is recruiting for an in-house fundraiser role. In addition to working on grant applications and reports, the manager will support the Finance, Admin and Communication Officer with local giving and developing corporate partnerships.

Some of the benefits of working at Borderlands include:

·Flexible and hybrid work

·Supportive staff team

·Workplace pension contribution

·Optional 1:1 and quarterly staff supervision facilitated by therapists from Trauma Foundation South West

Applications can be submitted in hard copy or by email by Wednesday 7th of May 2025 at 12pm/noon. Late applications unfortunately cannot be considered. We are also unable to accept CVs as applications.

We are currently recruiting for an HR Officer. We are looking for a diligent and highly organised person to provide HR processes which support the effective operation of the charity, including recruitment, staff support and development, maintaining personnel records, advising on and updating staff policies, producing contracts, and taking responsibility for the payroll (in conjunction with our external processor). You must be a strong communicator with meticulous attention to detail, who enjoys working in a busy professional environment.

Please apply by sending us your CV as well as completing the application form on our website, outlining the skills, knowledge and experience you would bring to the role. 

We realise that text-based applications do not suit everyone, so if you would like to apply in a different way, require information in a different format, or need any other support with your application, please get in touch via the contact details provided on our website.

Bath Preservation Trust is committed to Equality, Diversity and Inclusion. We will particularly welcome applications from people from those sections of the community who are under-represented in Bath Preservation Trust and in the wider heritage sector including those from Global Ethnic Majority and / or disabled applicants.

Development officer at World Physiotherapy 

Location: hybrid, London or home-based 

Salary: £30,000 per annum 

Contract: Fixed-term (May 2025-April 2026) 

Hours: Full-time, 35 hours per week 

Application Deadline: 11/04/2025 

About World Physiotherapy: World Physiotherapy is a leading international professional association and UK Registered Charity. Founded in 1951, we represent the global physiotherapy profession and are dedicated to advancing our profession, advocating for universal access to improve health and wellbeing. 

The role: We seek a dynamic development officer to join our team. This role is key to enhancing our funding base and ensuring the long-term financial sustainability of our development programs. The successful candidate will focus on securing funds through grants, sponsorships, partnerships, and donations to support our strategic initiatives and expand our global impact. 

Key responsibilities: 

• Collaborate with the head of programmes and development to identify and develop new project ideas and impactful initiatives. 

• Conduct research to identify potential funding sources and develop a tailored roster of donors. 

• Write and submit compelling grant proposals and funding applications, ensuring they align with funder criteria and deadlines. 

• Build and maintain relationships with donors, providing regular updates on project progress and impact. 

• Develop strategies for donor retention and growth, including targeted campaigns to attract and retain corporate sponsors and high-net-worth individuals. 

• Work closely with the communications team to ensure cohesive messaging across proposals, campaigns, and public communications. 

Requirements: 

• Bachelor’s degree in business, marketing, nonprofit management, or a related field. 

• 3 to 5 years of experience in fundraising or development roles, with a proven track record of securing funding. 

• Strong writing and verbal communication skills, proficiency in English (additional languages desirable). 

• Experience with CRM software and fundraising platforms is advantageous. 

• Must be able to work independently and take initiative, with strong organisational skills and attention to detail. 

• Should be personable, collaborative, and culturally sensitive, with a commitment to equity, diversity, and inclusion. 

What we offer: 

• A vibrant, international work environment committed to global health improvement. 

• The opportunity to make a significant impact in advancing physiotherapy standards worldwide. 

• A competitive salary and the flexibility of a hybrid/remote work arrangement. 

How to apply: Interested candidates should submit their CV (maximum of 3 pages) and a cover letter (maximum of 2 pages) detailing their suitability for the role. Applications must be received by 11/04/2025. 

World Physiotherapy is dedicated to fostering an inclusive environment that reflects our diverse membership. We adhere to best practices in equity, diversity, and inclusion in our recruitment process. 

Join us and contribute to a connected global community dedicated to health and well-being through physiotherapy! 

The Grand plays a vital role in the community delivering a Healthy Living Centre programme and a Dynamic Youth Programme (GYG)

We are looking for an exceptional leader to work alongside our Board of Directors to uphold the values & ethos of our organisationwhile providing strategic and operational leadership to our staff. 

This is more than a leadship position, it is an opportnuity to transform lives and have a significant impact on the health & wellbeing of the community in Gravesham. 

The CEO will:

● Empower individuals and families by ensuring accessible, high-quality health and wellbeing services.

● Support young people by expanding programmes that nurture confidence, creativity, and future aspirations.

● Strengthen community resilience by addressing social inequalities and engaging those most in need.

● Nurture long term partnerships and strategic relationships with cross sector stakeholders to provide high quality provision across a range of activities.

● Secure the future of The Grand, positioning it as a model of excellence in community.-led initiatives across Kent 

Who We’re Looking For We need an experienced, passionate and driven individual with:

● A deep understanding of the challenges faced by people of all ages in areas of multiple deprivation, ideally in the Kent region.

● Proven leadership and strategic planning experience, ideally within the charity, public health, or community development sectors. 

● Strong financial acumen and the ability to manage budgets, fundraise from a diverse range of sources, and compile grant applications .

● Excellent relationship-building skills to work with partners, funders, and the wider community, able to manage multiple, and often conflicting needs with diplomacy and a respect for all. 

About Us 

At The Lullaby Trust our vision is clear: a world where no baby dies suddenly or unexpectedly, and every grieving family gets the support they need. We exist to keep babies safe and support bereaved families. 

We give families a safer start to life and create a supportive space for anyone whose baby or infant has died suddenly or unexpectedly. We empower families and health professionals with trusted advice on keeping babies safe, backed by research, and provide grieving families with bereavement support, side-by-side.

Since 1991 we have reduced the rate of Sudden Infant Death Syndrome by 82% and saved the lives of over 32,000 babies. But our work is not over, as three babies still die suddenly and unexpectedly a week. 

About the role

Data underpins everything we do. We’re looking for a Senior Database Officer with exceptional data management and analytical skills to ensure our data is structured, maintained, and utilised effectively across the organisation.

In this key role, you’ll work closely with teams across fundraising and communications, using your expertise in data analysis, segmentation, and reporting to drive strategic decision-making. Your insights will help optimise engagement, retention, and stewardship across our supporter base.

To succeed in this role, you’ll need a deep understanding of CRM systems, data integrity, and reporting tools, along with a keen analytical mindset to translate data into meaningful actions. Your work will directly contribute to our mission to keep babies safe and grieving families supported.

If you’re an analytical thinker with a passion for using data to make a real impact, we’d love to hear from you!

The main functions of your role will be:

1. To be responsible for the management and enhancement of our Raiser’s Edge (RE) database including new and  complex data requests and selections, and integrations with external platforms

2. To provide training in Raiser’s Edge to the organisation

3. To be The Lullaby Trust’s Data Protection Officer

This role can be offered as a hybrid role (with approximately one day per week in our London office) or fully remote, with occasional visits to the office for meetings or staff days as necessary; the two salary ranges above reflect this. The 21 hours could be worked across 3-5 days per week.

It is a key time to be joining The Lullaby Trust as we have just launched our new brand positioning, new website and creative direction, to help us reach more families and supporters than ever. We are a friendly, flexible employer and want to create a diverse and inclusive work environment for everyone. 

If this excites you, we would love to hear from you. For more information on the role and how to apply, please have a look at our job pack and apply through Charity Job. 

For every baby. For every family. Forever. Together, we can keep babies safe.

Please do not use AI software to generate your application answers; it is usually obvious when this has been done as the answers generated tend to then be exactly the same as other candidates. We'd love to see what you can uniquely bring to the role.

Background

Our Time Charity is a unique and pioneering organization dedicated to supporting children and young people who have parents with mental illness. Our mission is to ensure that these young individuals do not feel isolated, misunderstood, or overlooked, and to provide them with the tools and resources they need to thrive. We achieve this through innovative programmes, education, and advocacy, making a tangible difference in their lives.

Established in 2012, Our Time has grown from a small initiative into a nationally recognized charity. Our founders, driven by personal experiences and a profound understanding of the challenges faced by children of parents with mental illness, have created a compassionate and impactful organisation.

As a small, mission-driven charity, we are seeking a highly organised and reliable Freelance Executive Assistant to support our CEO and Operations Director, enabling them to focus on strategic delivery, fundraising, and programme development.

You will be confident, efficient, and values-driven, able to provide high-level administrative support and coordination. You will play a vital role in keeping our senior leadership organised and on track, ensuring smooth communication to enable the team to collaborate across all the activities and projects.

Key Responsibilites

This vital role will enable the leadership team to focus on strategic goals, fundraising, and programme delivery—by ensuring smooth day-to-day coordination behind the scenes. Working closely with the Operations Director, your responsibilities will include but are not limited to:

· Provide direct administrative and scheduling support to the CEO and Operations Director.

· Coordinate calendars, meetings, and travel arrangements.

· Draft and proofread correspondence, reports, and presentations.

· Manage digital filing systems and ensure documents are well organised.

· Carry out ad hoc tasks and small projects to support the smooth running of the charity.

· Coordinate and support the implementation and monitoring of internal policies.

· Support recruitment and onboarding processes including DBS checks and safeguarding training.

· Support the management of internal systems, team collaboration, and operational record-keeping.

Requirements

Essential:

· Proven experience as an Executive Assistant or in a senior administrative support role.

· Excellent organisational and time-management skills.

· Strong written and verbal communication skills.

· Confident working independently and managing a busy workload.

· Professional, discreet, and experienced in handling confidential information.

· A good working knowledge of Salesforce

· Comfortable using Microsoft Office, Google Workspace, and virtual meeting tools (Zoom/Teams).

· A strong interest in and alignment with Our Time’s mission and values.

Desirable:

· Experience in the not-for-profit, mental health, or education sectors.

· Familiarity with charity governance and trustee liaison.

· Experience supporting remote teams and coordinating both hybrid and inperson events or meetings.

As a small team, we value individuals who are proactive, take personal responsibility, and are comfortable working independently. Each team member plays a crucial role in advancing our charity's mission to support children and young people with a parent struggling with mental illness.

We are fully remote and meet in-person approximately 2 – 3 times per year in a range of locations easily reachable by public transport (recently London and York).

The role provides an excellent opportunity for the right individual to provide senior leadership of Notts County Foundation, developing and delivering an ambitious and innovative strategic plan that increases the Foundation’s impact and reputation locally, regionally and nationally, and in so doing significantly increasing charitable funds that can be reinvested in community-based activity for the benefit of Nottinghamshire and its communities.

This role will have a principal focus on business growth, influence, and impact. The Trustees are looking for a high-calibre CEO who can make Notts County Foundation one of the leading club community organisations in the country, growing the business significantly over the next five years, whilst working in partnership with the Football Club, Premier League Charitable Fund, EFL in the Community, and our Local Authorities.

We are recruiting for a Housing Advocate to join our team in Hertfordshire; the scope on this job involves….

Job Title: Housing Advocate

Location: Hertfordshire
Salary: £28,104 per annum
Contract type: Full-time, Permanent

Hours: 37.5

This is a new and exciting role in Refuge, the post holder will be embedded within district borough housing teams to facilitate dual working that will ensure that survivors’ safety and housing needs are met. The housing advocate will be collocated within the council offices of their designated area to help facilitate -

• Close working relationships with Housing colleagues
• Provision of specialist knowledge relating to DA for Housing Officers and Homelessness Teams to draw on
• Specialist support for survivors at the moment of crisis
• Provision of advocacy; supporting survivors to access safe accommodation
• Joint working with the IDVA or Domestic Abuse Outreach services to ensure all the survivors’ needs are met.

This recognises that many survivors will approach Housing at moments of crisis, when they are either considering fleeing, or have already fled.

You will work closely with victims of domestic abuse from the point of crisis, to provide high quality independent advocacy and support to survivors of domestic abuse at the highest risk and their children.

As part of this role, you will be required to participate in an out-of-hours on call rota. 

Closing date: 9.00am on 28 April 2025

Interview date: 6 May 2025

Benefits

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.

We are recruiting for a Housing Advocate to join our team in Hertfordshire; the scope on this job involves….

Job Title: Housing Advocate

Location: Hertfordshire
Salary: £14,052 per annum
Contract type: Part-time, Permanent

Hours: 18.75

This is a new and exciting role in Refuge, the post holder will be embedded within district borough housing teams to facilitate dual working that will ensure that survivors’ safety and housing needs are met. The housing advocate will be collocated within the council offices of their designated area to help facilitate -

• Close working relationships with Housing colleagues
• Provision of specialist knowledge relating to DA for Housing Officers and Homelessness Teams to draw on
• Specialist support for survivors at the moment of crisis
• Provision of advocacy; supporting survivors to access safe accommodation
• Joint working with the IDVA or Domestic Abuse Outreach services to ensure all the survivors’ needs are met.

This recognises that many survivors will approach Housing at moments of crisis, when they are either considering fleeing, or have already fled.

You will work closely with victims of domestic abuse from the point of crisis, to provide high quality independent advocacy and support to survivors of domestic abuse at the highest risk and their children.

As part of this role, you will be required to participate in an out-of-hours on call rota. 

Closing date: 9.00am on 28 April 2025

Interview date: 6 May 2025

Benefits

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.

Who Are We?

Dialogue Earth is an independent non-profit dedicated to producing exceptional environmental journalism and informed conversations on urgent climate and sustainability topics. Our unique model brings local voices to global audiences and global stories of hope, action, and change to local communities.

Dialogue Earth researches, writes, commissions, edits, and publishes news reports and analyses of environmental and climate threats, to stimulate the exchange of information and ideas between readers in diverse geographies.

We are committed to accurately portraying China’s development impacts across the Global South through geopolitically even-handed reporting and constructive dialogue. A UK-registered charity headquartered in London, our approach is rooted in a network of specialist country editors located across South and Southeast Asia, Africa, and Latin America, and delivered through reporting in eight languages, workshops, and media partnerships. We seek to bring light, rather than heat, to crucial debates, and solutions to bear on complex problems.

The Role

Reports to: Chief Operations Officer

Role Purpose

The Social Media Officer will play a crucial role in enhancing Dialogue Earth’s digital presence by implementing a dynamic and evolving social media strategy. Working closely with the Social Media Content Creator and international team members, the post-holder will ensure content is disseminated effectively across various platforms, with a strong focus on audience engagement and alignment with audience personas. They will also be responsible for developing campaigns, overseeing social media analytics, and presenting insights in engaging ways to support the organisation’s mission of promoting awareness and dialogue on environmental and climate change issues.

Main Responsibilities

• Collaborate closely with the Social Media Content Creator to develop and implement Dialogue Earth’s evolving global social media strategy.
• Work with Dialogue Earth’s editorial teams in the UK, China, South Asia, Latin America, and Southeast Asia to promote content effectively and innovatively on platforms, including Bluesky, X, WhatsApp, Facebook, LinkedIn, and others as needed.
• Oversee and guide the work of the part-time Social Media Officer in Southeast Asia by providing task management and feedback.
• In partnership with the Social Media Content Creator, develop and manage campaigns, such as thematic weeks and awareness initiatives.
• Collaborate with the editorial and social media teams to produce audience-centric social media content, ensuring alignment with established audience personas and continuously improving dissemination strategies.
• Monitor, evaluate, and report social media performance through streamlined analytics processes, making stats accessible and engaging for the broader team.
• Ensure all social media activities align with Dialogue Earth’s branding guidelines and editorial tone.
• Keep track of social media trends, external news, and relevant content of interest to feed back to the editorial team.
• Manage online attacks and technical issues related to social media.
• Prepare and present social media insights for funder reports.
• Maintain oversight of social media budgets and ensure spending is tracked and reported accurately.
• Manage occasional social media advertising on platforms where feasible (e.g., LinkedIn).
• Develop and maintain the evolving social media strategy, with a focus on integrating audience personas into workflows.

Essential Experience, Knowledge, and Skills

• A strong commitment to the work of Dialogue Earth.
• A deep interest in environment and climate change issues.
• Excellent verbal, written, and cross-cultural communication skills.
• The ability to work independently and as part of a small, distributed team.
• Experience using social media in a not-for-profit or media organisation.
• The ability to write compelling and concise copy for social media, adapting content for diverse audiences and platforms.
• Familiarity with audience personas and audience-first content strategies.
• Strong attention to detail and organisational skills.

 Desirable Skills

• Familiarity with social media management tools (e.g., Loomly), analytics tools (e.g., Supermetrics, Google Analytics), and CRM systems (e.g., Salesforce, Monday).
• Language skills in Chinese, Hindi, Bengali, Urdu, Nepali, Spanish, or Portuguese.
• Experience working within multi-project organisations and collaborating with partner organisations.
• Experience managing social media ads and analytics reporting (especially on LinkedIn).
• Familiarity with content commissioning processes (writing briefs, research, etc.).
• The ability to work effectively with remote teams and manage task distribution.

Further Information and Benefits

• Salary: £36,035.70 per annum.
• Working Hours: 32 hours per week from 9am-6pm. We offer a four-day working week, with full-time pay.
• Contract Type: 12 months, with a view to renewal.
• Hybrid Working: Staff must attend the office at least two days per week. Attendance is mandatory on Tuesdays and staff can choose which other day(s) they attend.
• Pension: Defined contribution pension plan, with 5% employer contribution, 4% employee contribution, and 1% tax relief contribution into an ethically conscious pension plan.
• Holidays: 20 days per annum (pro rata), plus Bank Holidays.
• Location: Shoreditch, London.
• Culture: Our office is a bright open-plan working space, with a great staff culture, a friendly and dynamic team, and an office dog called Poppy.

We encourage applications from all regardless of age, sexuality, socio-economic background, disability, ethnicity, gender, religion, or beliefs. We are committed to building a culture of belonging and inclusion, and this is reflected in our policies and practices. We work to support our employees to achieve a healthy work-life balance.

For detailed information on how your personal data is processed, please review the Privacy Policy on our website.

�� Vauxhall, South London | �� 4 days per week | �� £50,000 – £55,000 p.a. 

Are you a dynamic and visionary leader who can combine strategic thinking with hands-on leadership? Vauxhall City Farm is looking for a Managing Director to lead our passionate team, champion our mission, and shape the future of one of London’s oldest and most iconic city farms as we approach our 50th anniversary.

Every year, over 60,000 people visit the Farm, including 7,000+ children and young people. We offer life-changing opportunities through education, wellbeing programmes, outreach, and a warm, welcoming space in the heart of the city.

As Managing Director, you will:

• Lead on strategy, partnerships, and income generation
• Ensure operational excellence, animal welfare and visitor experience
• Build relationships with funders, stakeholders, and the local community
• Work closely with the Board of Trustees to shape long-term goals
• Bring energy, resilience, and vision to drive innovation and sustainability

�� Apply by: Midday, 17 April 2025
�� To apply: Email your CV and a two-page statement
 

Please download and read full job pack before applying

This is a new role within the organisation, providing leadership to maintain the operations, finances, and team at the charity, alongside exploring exciting new directions in relation to partnerships and commercial opportunities.

This is a one year cover, with potential to extend.

The Managing Director is a crucial role within the organisation, and will be responsible to the Trustees for the overall leadership, management and strategic development of Fat Macy’s Foundation (including instigating projects and taking opportunities to increase income).

As the external face of the organisation, they will be a strong communicator, raising the profile of the organisation and networking effectively.

Responsible for Fat Macy’s income generation, they will be scanning the horizon for new business opportunities and seizing relevant opportunities to form new partnerships. Equally important will be internal management: developing an effective and efficient organisation.

Structure

The Managing Director reports to and is accountable to the Trustees.

The Managing Director will work in partnership with the Fat Macy’s co-founder and CEO of Fat Macy’s Ltd and will oversee the general management of the charity. They will line manage the senior leadership team at Fat Macy’s Foundation: the Programme and Grants Manager, the Development and Operations Manager and the Training Lead (0.5 FTE).

What you'll do

Organisational leadership

• Provide ongoing leadership, and maintain the vision and strategic direction for Fat Macy’s to achieve its mission of supporting people from homelessness into supported, stable lives. 

• Ensure that Fat Macy’s values continue to underpin all activity, decision-making, and working culture.

• Managing, supporting and coaching a motivated and highly effective Senior Leadership Team which is committed to Fat Macy’s values and vision.

• Working closely with Fat Macy’s Ltd CEO to ensure a unified approach across the Ltd company and charitable foundation.

• Motivate and coach staff, role model behaviour and values and authentically representing Fat Macy’s internally and externally.

• Ensure Equity, Diversity and Inclusion and lived experience are prioritised across all levels of the organisation.

• Champion the Fat Macy’s Advisory Board, ensuring their involvement and lived experience plays a meaningful role across the organisation.

• Supporting/enabling/coaching existing senior leadership team.

Strategy and partnership: making an impact

• Lead clear strategies for Fat Macy’s to ensure it remains a stable and sustainable organisation with clear impact

• Ensure effective delivery of Fat Macy’s strategy, working with the Senior Leadership Team and board. 

• Work closely with Fat Macy’s Ltd to create opportunities for young Londoners living in temporary accommodation

• Advise and guide the Trustees in strategy, policy and good governance

• Source partners, as appropriate, to ensure Fat Macy’s has the best impact for those we support

• Oversee impact measurement and report annually to the board

Income generation, finance, fundraising and budgets

• Maintain and augment the organisation’s financial resources through prudent and productive partnerships, management, fundraising and income generation

• Work with existing and prospected corporate partners to create clear income streams for the charity

• Supervise and oversee the fundraising and resource development for Fat Macy’s

• Oversee the grant programme for housing deposits

• Produce management accounts, annual reports and end of year financials and budgets with accountants

Communication

• Promote Fat Macy’s to the media and the public

• Keep up-to-date with current and future thinking in the areas of homelessness, social enterprise and food-based solutions

• Support the communication of trainee voices and the Fat Macy’s Advisory Board

Management of people

• Provide clear high standards of leadership, management and direction to the senior management team at Fat Macy’s - working closely with the co-founder of Fat Macy’s Ltd.

• Oversee and coordinate the activities of the senior leadership staff: Programme and Grant Manager and Development and Operations Manager, with weekly meetings. 

• Communicate to staff a clear vision for the organisation and a strategic framework for development.

Activities of the business

• Oversee the delivery of the Fat Macy’s Foundation programmes

• Coordinate with the Fat Macy’s Ltd co-founder to oversee the strategy and direction of Fat Macy’s Ltd.

• Ensure fair and efficient decision making on projects and appropriate systems for implementation, monitoring and evaluation.

• Identify, action, deliver and evaluate the opportunities available to develop Fat Macy’s portfolio and impact.

Legal responsibilities and systems 

• Identify, assess and manage risks in line with the risk management framework and policies on risk management and internal control.

• Control and manage health and safety issues within Fat Macy’s by ensuring appropriate responsibilities are communicated, allocated and actioned.

• Oversee the social enterprise’s governance, including sitting on both boards (Fat Macy’s Foundation and Fat Macy’s Ltd).

Governance

• Meet monthly with the Chair to develop board meeting agendas that make effective use of people’s time and skills.

• Ensure Fat Macy’s has robust governance processes in place that evolve as the organisation grows and develops.

• Work closely with the Trustees to ensure that Fat Macy’s has a diverse, skilled and experienced board and support with trustee recruitment and onboarding.

• Provide high quality and timely board papers and information for board meetings.

• Support the Finance Sub Committee to provide effective finance governance to the organisation.

• Ensure effective risk management processes are in place to support good governance.

The ideal persona

• A dynamic and influential leader in the social enterprise, business or charity space

• A strategic thinker, who can think outside the box and create great impact 

• A natural people person, who will enjoy working with people from all walks of life - we are a diverse team and encourage this within Fat Macy’s

• You are organised, hard working and have excellent attention to detail 

• You are a good problem solver, and can set up effective systems and processes 

• You enjoy doing good and supporting people with difficult problems and life challenges

• You believe in the Fat Macy’s values and approach 

• We need team players - you’ll be ambitious but can listen, and work well with others

• 5+ years of experience in a relevant field

• You are an experienced strategic thinker, line manager, and a real people person

• You have some background in homelessness, social enterprise, business development, fundraising, and/or corporate partnerships

What we can offer you 

• An incredible learning experience working within an impactful social enterprise that addresses one of the biggest issues facing the UK

• Excellent opportunities for progression within an exciting and growing team

• Opportunities for flexible working

• A whole host of other benefits - staff lunch, discount wine, a day off on your birthday

Key information

• Salary: c. £45,000 dependent on experience.

• Hours: 37.5 hours per week (flexible working encouraged).

• Location: We’re based at 232 Shoreditch High Street, and would like this role to be in at least 80% of the week. However, we encourage flexible working.

• Start: May/June 2025 onwards.

• As a precondition of employment we’ll need you to complete an enhanced Disclosure and Barring Service check and provide two satisfactory references, one of which should detail your suitability to work with those experiencing homelessness and another to be from your most recent employer.