Operation jobs

Job description

We are recruiting one or more Support Workers to work primarily at our Stud Nursery community garden project in Home Park, Richmond Borough as well as the potential of supporting our clients in the Wandsworth Borough.
 

Who we are

At Balance we are committed to empowering those we support to build independent, fulfilled and self-confident lives. We work hard to ensure our charitable values are central to the professional experience of those who work for us, with us and who benefit from our services.
 

About this post
You will be creative and independent thinker, with a desire to demonstrate and develop positive relationships with your colleagues and clients alike. You must have excellent IT skills. You will need the patience and and a commitment to enhancing the experience of those using our services on the basis of individual preferences, strengths and skills.
 

You are someone who:

• shares our values of professionalism, staff recognition, independence, empowerment, partnership and sustainability
• has excellent interpersonal, organisation and IT skills. 
• is willing to actively support and promote the charity's objectives across its core boroughs and contractual partnerships.
• works well both in a team and independently.

Working expectations:

• The working day is 8:30am - 4:30pm Monday to Friday, with the possibility of some out of hours or weekend working. Clients are typically on site from 9:30am - 3:30pm.
• Attendance and commitment to further training. 
• We are open to the possibility of multiple part-time roles within this setting.

Key Responsibilities for this role

• Through partnership, support and develop client’s skills, confidence and interests as part of a multi-disciplinary service offer. 
• To support your colleagues, team leaders, service managers, volunteers and other key professionals to put those using our services at the centre of your daily work. 
• To support the planning and delivery of garden-based activities and therapeutic interventions for adults with complex needs. 
• To maintain and update client and related operational records with an accurate and professional commitment. 
• To ensure compliance with and the delivery of the charity policies and procedures particularly those related to safeguarding, inclusion and disability discrimination. 

Please note we will be holding interviews as we get applicants in and may close the post early.

We are unable to support applicants who do not already have the right to work in the UK.

You must submit a cover letter explaining why you feel you are a suitable fit for this role and what your expectation of commitment to hours would be.

WHY WORK FOR US?
At the BPNA, we value a supportive, collaborative, and inclusive work culture. The BPNA is a medium sized charitable organization (income £1,000,000+) with big ambitions, and we work closely together to make an impact.
You'll join a welcoming team that values mutual respect, flexibility, and work-life balance. We believe in continuous learning and career progression. As a member of the BPNA team, you'll have access to ongoing training opportunities and support for professional development, ensuring that you can grow both within this role and across future career aspirations. 

ABOUT THE ROLE 
You will be responsible for the financial management and reporting of the organisation. You will
also lead on the charity’s year-end accounts ensuring that financial statements are prepared in line with the latest SORP requirements, and liaising directly with the organisation's external auditors.
The main purpose of this role is to:
- Manage the accounts department to run efficiently and effectively. 
- Ensure sales and purchase ledgers are accurate and up to date, other income is recorded accurately, profit and loss reports provided monthly and management reports are provided quarterly and end-of-year is completed on time. 
- Manage banking arrangements to make supplier payments, collect income through direct debits and online payment gateway.

Candidates must have the Right To Work in the UK

As the deputy to the Director of Finance, the Financial Controller is a key finance leadership role responsible for the financial integrity of the organisations finances.  Leading on the financial reporting, forecasting and budgeting for the DBF, Coventry Cathedral and Together for Change, this role will ensure compliance with Charity, Company and Ecclesiastical legislation. Leading and guiding a team, fostering a culture of continuous improvement.

Main Activities and Duties 

1. Reporting, Budgeting, Financial Management, Accounting processes and systems

• Overall responsibility for the production of the DBF monthly management accounts to budget holders by working day 8. Ensure that monthly reviews with budget holders take place; to monitor financial performance & recommend corrective action to budget holders when needed. Provide training & development opportunities to budget holders.
• Working with the Director of Finance to prepare  financial reports and commentary for the various  diocesan committees.
• Preparation of the annual report and financial statements for the DBF. Ensuring compliance with accounting standards & regulations. Liaise with auditors during the external audit ensuring all reports and supporting documentation are available.
• Develop & manage the annual budget for the DBF; in collaboration with budget holders. Provide financial forecasts & analysis to support strategic decision making.
• Maintain accurate records of all funds, ensuring proper allocation & usage. Preparation & submission of timely & accurate financial reports to donors & budget holders of these funds. Monitor & report on restricted & unrestricted funds.
• Lead change management initiatives to improve financial processes & systems. Identify opportunities for process improvement & implement best practices throughout all three organisations. Engage with stakeholders to ensure successful adoption of changes. Monitor & evaluate the impact of changes on financial operations.
• Implement & maintain robust internal controls. Ensure compliance with financial policies & procedures. Conduct regular reviews and audits of financial processes.
• Oversee the calculation, collection & reporting of Parish Share contributions. Ensure accurate & transparent reporting for the Deanery Share allocations. Communicate with parishes to provide guidance & support on Parish Share matters.

2. Leadership

• To provide leadership and clear direction to the team ensuring appraisals with SMART objectives that form the basis of regular monthly meetings reviewing individual and team performance. 
• Working closely with the Director of Finance providing regular updates on the finances of each of organisations that the finance team supports.
• To attend training courses and events to maintain the professional accountancy qualification and competency to ensure that the post holder is aware of best practice and upcoming developments affecting the DBF, Cathedral and TFC.
• Developing relationships with budget holders to understand the drivers for expenditure, proactively providing advice and guidance to build commercial awareness.
• Providing advice and support to parishes on basic queries relating to finance and charity reporting matters.  Using the data available in the department from Parish Finance returns and accounts to understand the impact of the financial health of the parishes on the DBF.
• To deputise for the Director of Finance

Applications Specialist
Circa £52,000 per annum
Permanent
Part home/Part office (London) based

UNICEF ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.

This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) as our Applications Specialist.

As our Applications Specialist, you’ll play a hands-on role in supporting and maintaining our core business applications, ensuring systems are secure, up to date and delivering value. You’ll work across application patching, software deployment, licensing and compliance, with a strong focus on collaboration across teams and suppliers.

We’re looking for someone with experience in supporting enterprise applications, experienced with Microsoft Intune, who is highly organised and confident engaging with both technical and non-technical colleagues. You’ll have a strong understanding of security and compliance, and a drive to keep learning and improving the way we use our technology.

Act now and visit and visit our website via the link, to apply online.  

Closing date: 8am, Tuesday 6 May 2025.
Interview date: Thursday 15/Monday 19 May 2025.

In return, we offer:

· excellent pay and benefits (including flexible working, generous annual leave and pension, big brand discounts and wellbeing tools)

· outstanding training and learning opportunities and the support to flourish in your role

· impressive open plan office space and facilities on the Queen Elizabeth Olympic Park

· an open culture and workplace with colleagues who share our values, enjoy their work and are motivated to do their utmost for children.

· the opportunity to work in a leading children’s organisation making a difference to children around the world

Our application process: We use a system called "Applied" that anonymises your responses and focuses on your actual skills that are relevant to this role. This benefits you by giving you a greater chance of expressing your skills in this objective selection process.

We anticipate most colleagues will work one or two days a week in the office on the Queen Elizabeth Olympic Park in Stratford, East London (change to Scotland address if appropriate) and the rest of the time from home.  We will happily discuss other flexible options to suit your circumstances.

We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, disabled candidates, and from men, because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children.

UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.

We welcome a conversation about your flexible working requirements, personal growth, and promoting a workplace where you can be yourself and achieve success based only on your merit.

The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences. 

We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.

If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.

Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)

BACKGROUND

“Our society will be judged by how we respond to those to whom we owe nothing.”

Helen Bamber OBE

Vision: All survivors of trafficking, torture, and extreme human cruelty have safety, freedom, and power.

 Purpose: Together with survivors, partners and supporters we change systems by taking action

and bearing witness so that all survivors of trafficking and torture can access recovery and

protection

Mission:

· Combining lived and learned expertise the Helen Bamber Foundation Group puts the Human Rights of survivors of trafficking, torture and extreme human cruelty at the centre of everything we do. Together we rebuild lives.

· We and change the systems that further traumatise, isolate and fuel the exploitation of survivors. Together we challenge.

· We lead and enable improvements to best practice and policy in the UK and Globally based on evidence from lived and learned expertise. Together we transform.

· We host and partner with others to maximise collaboration in pursuit of safety, freedom and power for all survivors of trafficking, torture and human cruelty. Together we are stronger.

The Helen Bamber Foundation, founded in 2005 by the pioneering human rights advocate Helen Bamber, was created to reflect the evolving global patterns of violence and persecution. Helen Bamber, who entered Bergen-Belsen Concentration Camp in 1945 as part of one of the first rehabilitation teams, recognised that all survivors of extreme violence—regardless of the perpetrator—require safety, legal protection, and medical and emotional support. Today it is a specialist clinical and human rights charity that works with people seeking asylum and refugees who are Survivors of trafficking, torture and other forms of extreme human cruelty.

In 2020,  the Helen Bamber Foundation joined forces with Asylum Aid (established in 1990) to form the Group. Asylum Aid specialises in providing legal representation to vulnerable individuals seeking asylum, focusing on the most complex cases including survivors of trafficking, children, and stateless people. Asylum Aid is a leading actor in strategic litigation and advocates for policy and systemic changes to remove barriers to protection and justice. Asylum Aid maximises its impact by providing training and working in partnership with other organisations.

Today, the Helen Bamber Foundation's unique Model of Integrated Care (MoIC) provides holistic support encompassing therapy, legal advocacy, medical treatment, and practical assistance, helping survivors rebuild their lives with safety, freedom, and dignity. Using our expertise we drive best practice and systems change to deliver for all survivors.

We are innovative, ambitious and compassionate. The bravery and resilience of our clients is an inspiration to all the team at Helen Bamber Foundation Group, which comprises Helen Bamber Foundation and Asylum Aid. We believe that all Survivors should have safety, freedom and power to rebuild their lives.

Equity, Diversity & Inclusion  

Our commitment to principles of equity, diversity and inclusion is an integral part of our approach to our clients, our volunteers and our staff, and we are an equal opportunities and Living Wage employer.

We are committed to attracting and recruiting diverse candidates because we are keen to make sure that all our staff, trustees, volunteers and ambassadors reflect the communities we serve and the wider community we work in.  

We recognise and value the role diversity plays in good governance and genuinely welcome and encourage applications from a range of backgrounds, especially people of colour, people with disabilities, people from low socio-economic backgrounds, refugees, stateless people and others with lived experience of forced migration or trauma.

OVERVIEW OF THE ROLE 

Having moved into our new Trauma Centre last year, we are now looking for our first Office Manager, to coordinate and ensure that our office space and facilities are maintained in a safe, clean, and secure environment. They will have overall ownership of the office with regards to the day to day running and ensuring health and safety compliance, and with the support of a Facilities and Operations Assistant, they will ensure our staff and clients are able to enjoy a safe and comfortable environment.

APPLICATION PROCESS

The first stage is to complete on our online application form on our website by 9am 6th May 2025

The website form will asked you to:

1. Upload a short covering letter. Please tell us why the position appeals to you, and how your skills and experience demonstrate your suitability for the role

2. Upload your current CV

3. Complete an online Equal Opportunities monitoring form – completion of this form will help us ensure that our recruitment procedures operate in such a way as to provide genuine equality of opportunity. The questions are entirely optional, and this information will not be available to members of the selection panel.

SELECTION PROCESS

We anticipate that we will invite candidates to an initial 15-minute online screening meeting week commencing 12th May, followed by shortlisted candidates attending in-person interview week commencing 19th May. We will also ask you to complete a short written task ahead of the day.

At Helen Bamber Foundation Group we want to be transparent about what kind of qualities we are looking for and build trust from the very beginning of your journey with us. The first step is your interview, and we mean ‘your’ interview so we will provide you with your interview questions ahead of the interview. This will allow you time to prepare, and ensure you have your best examples in mind.

ELIGIBILITY

Please note that the successful candidate must have the right to work in the UK (as a small charity we do not have the capacity to sponsor work visas).

Successful candidates will also be subject to an enhanced/DBS check and disclosure of adult and child barring lists, and confirmation of current registration with your professional body (if relevant). If appointed, you will also be required to give your consent to the charity to receive regular updates on your criminal records status throughout your employment and to disclose any relevant convictions incurred during your time with us.

ADJUSTMENTS

We are committed to providing reasonable adjustments throughout our recruitment process and we’ll always endeavour to be as accommodating as possible. If you require a different format of the application form, such as large print or Word format, or if you would like to discuss any specific requirements, please get in touch with us.

EXPERTS BY EXPERIENCE SUPPORT

We are also proud to be a member of the Experts by Experience Employment Network), which aims to increase representation of people with lived experience in the charitable sector. Please feel free to use information and resources  which may help in preparing your job application.

Location: Causton Street Office/Hybrid (min. three days)
Contract: Fixed-term (12 months with possibility of extension), full-time
Salary: £54,000-56,000 

Do you have a passion for business partnering and enabling your colleagues to make sounds financial decisions? Are you looking for an opportunity to gain a unique experience in property accounting? 

The London Diocesan Fund (LDF) is seeking a Property Finance Business Partner to play a key role within the Finance and Operations team, contributing to the Diocese of London by supporting our property teams, producing property financial reports and annual budgets, as well as being responsible for timely and accurate accounting for property income, expenditure and all capital transactions. 

What You’ll Be Doing: 

• Produce monthly property management accounts, annual budgets and 5-year plans
• Ensure all financial accounting records are maintained to agreed standard  
• Design and implement Capital Project Accounting and Reporting process (against budget and financial plan)
• Maintain and update the Fixed Asset Register
• Post year-end journals, prepare property notes to the accounts
• Finance lead for working groups/committees for large restricted capital projects (advise, report, provide financial information).
• Manage and develop two direct reports

Who We’re Looking For: 

Essential 

• Fully qualified ACCA, CIMA, ACA (or other accredited higher accounting qualification)  
• 3-5 years experience in management and financial accounting in a charity sector
• Practical accounting, general ledger maintenance, control and other account reconciliation experience  

Desirable

• Experience in property, capital projects and investment property accounting.  
• Experience in working with budget holders

About the London Diocese Fund (LDF) and the Diocese of London 

The Diocese of London is the group of Church of England organisations located in London, north of the River Thames. It is overseen by the Bishop of London and is made up of parishes, schools, chaplaincies, missional communities, and other organisations across 18 Boroughs. 

The London Diocesan Fund (LDF) is the main charity that supports the work of the Diocese as a whole by generating income, providing a wide range of services, and paying and housing its clergy. 

Safeguarding Statement 

The Diocese of London is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. 

Why Apply? 

✔ Unique opportunity to grow your technical property and charity accounting knowledge in a complex organisation 

✔ Work in a team of amazing charity finance specialist who are here to support you along the way 

✔ 27 annual leave days, plus bank holidays 

✔ 15% employer pension contribution and salary sacrifice available 

✔ Plus lots more as outlined in the job description!

If you are excited about this opportunity and meet the criteria, we’d love to hear from you! 

For more details, please see the full Job Description.

We are looking for an empathetic, organised and proactive Services Manager to join our team. This role will oversee the day-to-day delivery of Sebby’s Corner’s core support services, including Essentials Support Collections, our New Parent Baby Essentials Experience, and seasonal programmes like School Uniform Support and Christmas Support.

You will work closely with referral partners, families and our internal team to ensure that every interaction is positive, dignified, and effective. You’ll also take the lead on safeguarding and be responsible for signposting families to external support where appropriate.

About Sebby’s Corner

Sebby's Corner is based in Barnet, EN5 and our aim is to ensure that no child goes without the basic essentials they need to thrive. We supply items such as clothing, nappies, formula and baby equipment to local families living in poverty. Families in need get referred to us by social workers, health visitors, family support workers, midwives and other professionals from our 800-strong referral partner network.

We also offer school uniform support in the summer and a Birthday Club that ensures children have the chance to celebrate with gifts, balloons and a cake. At Christmas, we host a festive shop where families can choose presents for their children, giving children the chance to have a Christmas just like their peers.

We’re a passionate team making a tangible difference in the lives of vulnerable children and we’d love you to join us.

Key Tasks and Accountabilities

Service Delivery

• Guiding families during their New Parent Baby Essentials Experience appointment, helping them choose the items they need for their baby. Ensure clients feel supported and empowered when choosing items.
• Coordinate logistics, appointments, stock, and setup for our two seasonal services within a set timeline and budget - Christmas Support and School Uniform Support.
• Manage booking system across our services
• Ensure families and referral partners have a welcoming and respectful experience at the hub.
• Support complex referrals and work alongside the Referrals Coordinator to meet urgent or sensitive needs.
• Supporting our Referrals Co-ordinator with the Essentials Support service during busy periods to ensure families and referral partners who are collecting receive a positive and dignified experience and receive the items they requested.

Impact & Evaluation

• Gather and respond to feedback from families and volunteers to improve future service delivery.
• Provide reporting and statistics for impact reporting.

Referral Partner Engagement

• Act as a main point of contact for referral partners and schools.
• Onboarding new referral partners by providing clear information about service criteria, availability, and referral processes.
• Deliver briefings, training sessions, and guidance materials to improve referral quality and understanding.

Signposting & Partnerships

• Help families access additional support by providing signposting to trusted local services.
• Maintain a regularly updated resource list on the website and collaborate with partners to expand support options.
• Promote and lead on our Service Delivery partnerships such as educational workshops with Parent Learning Platform and antenatal classes with All About Babies and encourage family engagement.

Safeguarding

• Serve as Designated Safeguarding Lead (DSL) and first point of contact for all safeguarding concerns. Make onward safeguarding referrals via MASH where necessary.
• Ensure all staff and volunteers receive appropriate safeguarding training.
• Create a culture of safety and openness, where concerns are raised and addressed appropriately.

About your skills and experience

Essential

• Experience in service delivery or frontline support
• Strong organisational and proactive time management skills
• Excellent written and verbal communication
• Ability to remain calm and compassionate in challenging situations
• Confident managing sensitive information and safeguarding procedures
• Strong team player with a flexible, solutions-focused approach

Desirable

• Experience working with vulnerable families or in a community setting
• Knowledge of safeguarding frameworks and referral processes
• Familiarity with CRMs such as Salesforce and translation tools such as Language Line
• Experience building and maintaining community partnerships

What we can offer

Salary and pension
The salary range for this role is £30,000 - £34,000 FTE per annum (gross), dependent on experience and pro-rated if you work part-time. If eligible to join the pension scheme, we will match your contributions by 5%.

Annual leave
You will be entitled to 25 days of annual leave plus bank holidays (pro-rated for part-time roles). We usually close between Christmas and New Year without this time coming off your annual leave allowance.

Application process

The deadline for applications is 12noon, Friday 25th April 2025. Applications will be assessed on a rolling basis so we encourage you to apply early. We reserve the right to close applications before the deadline date if we find the right candidate.

Job Title: Central Clinical Administrator

Salary: c. £25,000 per annum

Hours: 1x FTE, 37.5 hours per week, Monday to Friday, 9:30am to 5:30pm

Location: Based at one of our centres in Liverpool, London or Newcastle

This is an exciting new opportunity to join our administration team during a time of growth and development across the charity. The successful candidate will take a key role in ensuring our operations and administration processes run as smoothly and efficiently as possible through central administration cover and project work.

You will be joining a small, dedicated, administration team at James ’ Place and will regularly connect with the wider clinical and management teams. Whilst based within one of our centres, your work will cross-cover all our centres and teams, with some travelling to our other centres expected throughout the year. This role requires someone with both excellent organisational and people skills with the ability to communicate, both verbally and in writing, with a range of stakeholders including men in distress. Your administration skills will be vital, and you will be able to work with a broad range of IT, including shared Outlook inboxes and calendars. You will feel comfortable using the full Office 365 suite and have the necessary organisation skills to maintain the highest standards of record keeping. You will support the wider teams to deliver our effective intervention, therefore an ability to work collaboratively is essential. You will be able to work proactively and have a high level of attention to detail. 

Please see the attached Job Description and Person Specification for more details.

Closing date: 9am Tuesday 22nd April 2025

Interviews will be held virtually on 1st and 2nd May 2025.

Playskill is a Hertfordshire based charity supporting pre-school children with physical disabilities & delays and their families. Across two sites in Watford and Hemel Hempstead, our work helps to build family resilience in the pivotal early years of a child’s life. Our specialist early intervention work delivering multi-disciplinary therapeutic play sessions, parent training/modelling, family social respite events and family support provides holistic family centred work aiming to build foundational skills for life. 

We have an exciting opportunity for a Paediatric Physiotherapist to work in an interdisciplinary team alongside an Occupational Therapist, Speech and Language Therapist, specialist workers, family support workers and the families/carers of the children within groups in Hemel Hempstead on Fridays. 

As a Clinical Care Manager, you will also play a pivotal role in overseeing the clinical operations within the charity. Providing strategic direction and leadership to therapy teams, ensuring alignment with the charity’s mission and goals including the recruitment, training, and performance of therapy staff; fostering a supportive and effective work environment. You will be responsible for ensuring that our children and families receive the highest standard of care while supporting our dedicated team of therapists.

This role requires an experienced physiotherapist with excellent organisational and communication skills, as well as a deep commitment to service delivery, clinical governance and quality improvement to ensure the highest standards of care. You must be able to engage with other agencies to ensure collaborative practice for best therapeutic outcomes. As a self-starter, you will be able to use your own initiative, problem solve and prioritise, with good planning and organisational skills. You will be expected to have a positive, resilient attitude, be able to work under pressure, meet deadlines and be flexible and adaptable. 

All employees will be expected to make a commitment to Playskill’s core values of Respect, Compassion, Collaboration, Whole Family and Support. 

Diversity statement: 

Playskill is an equal opportunities employer and has a high number of team with caring responsibilities and is keen to encourage applicants from a diverse number of backgrounds.  

Safeguarding statement: 

Playskill is committed to the safeguarding and welfare of all children and young people. We expect all staff to share this commitment. Playskill has a full safeguarding policy and expects all staff to undergo safeguarding training. 

Deadline for applications: Wednesday 23rd April 2025 

Interview date: Thursday 1st May 2025 

Interview location: Hemel Hempstead 

Deputy Service Manager

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Please note, due to the nature of one of the services, it is an occupational requirement that the post holder is female and the post is therefore exempt from the provisions of the Equality Act 2010 in terms of Schedule 9, Part 1, and Paragraph 1 of the Act. 

ABOUT THE ROLE

We're hiring a Deputy Service Manager to join our service in Luton. You will be based across two locations, one which is a residential project, providing accommodation to homeless families with support needs including expectant mothers, mothers with up to two children under the age of 10, or single women aiming to have guardianship of their children. The other service provides temporary accommodation to single homeless males who have various support needs which could include mental health, substance misuse, and offending history.

You will be based across both services, providing overall leadership and management of your service projects and teams who deliver high quality, trauma informed support to residents. Your role will ensure full contract and regulatory compliance, being a role model and leader for your team to achieve service KPI's and other requirements for the service.

We are seeking a passionate, driven and motivated colleague to lead this service in a trauma informed and inclusive way. Someone who is knowledgeable in the needs of our residents, and can support the team in delivering excellence. You will be driven with passion for what we do, and be able to work flexibly to meet service needs, providing new ideas and opportunities to develop the service further to continue to achieve excellence!

The role includes:

• Line Management and Leadership, supporting your team providing advice, guidance and support throughout their employment lifecycle
• Support the Service Manager in leading the day to day operational delivery of the service
• Risk Management ownership, ensuring processes and policies are followed
• Property and Housing Management, ensuring the accommodation meets our requirements, and repairs and maintenance are regularly reported and completed
• Financial Management, including petty cash and budget management
• Contract management and Internal auditing, admin, and general other duties as required. 

Shift/Working pattern: 37.5 hours a week face to face in service Monday to Friday 09:00 - 17:00, you may also be required to work outside these hours as per the service requirements and needs. You will also take part in our out of hours on call service. 

Salary: £26,500

What are we looking for from a Deputy Service Manager?

We are an organisation which embraces differences and encourage our staff to bring their professional but authentic selves to work! We're looking for someone who is driven to provide high quality, effective, and person centred support to staff, colleagues, residents and participants, someone who thrives working in a team but can also work independently using their own initiative! You need to be confident in leading a motivating a team, being able to be proactive and adaptable and maintain a high morale within the service. We look for compassionate, supportive and empowering leaders who are comfortable working in a fast-paced and constantly changing environment! If this sounds like you, take a look at our full JDPS and apply now!

We are committed to Equity, Diversity, and Inclusion (EDI). We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We have a team of ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity. SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience ; Naturally, we approach any emerging issues with empathy and sensitivity .As an organisation, we’re proud to mention that our staff Ambassadors career aspirations generally benefit from embracing this unique opportunity to develop their respective skill sets in spaces that exist outside of their daily roles.

• Due to the nature of this service and there being an occupational requirement, we are only able to employ female workers - the post is therefore exempt from the provisions of the Equality Act 2010 in terms of Schedule 9, Part 1, and Paragraph 1 of the Act.
• Experience of working with people of complex backgrounds and/or a good understanding of the sector, desirable is the understanding of the challenges the women face within this service
• Experience of working with and engaging with diverse groups of people from varying backgrounds
• IT Proficiency, including Microsoft Office, and the ability to navigate and learn new case management systems and other types of organisational software
• Understanding and/or practical knowledge of the social and societal marginalisation that can be attached to people with mental health issues, addiction, exploitation, homelessness and within the criminal justice system 

What we offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing
• Eligibility to register with Blue Light Discount Card
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

WORKING FOR US

Social Interest Group (SIG) believes good care and support improve lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.

Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change

Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We are an inclusive employer and encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details above. 

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.

The Spear Centre Manager will work as part of the River Church staff team to oversee the delivery of Spear—an employability programme equipping and empowering unemployed 16-24 year-olds to overcome barriers to employment and turn their lives around by moving into sustainable work or further education.

The important stuff 

Salary: Up to £27,222 pro rata

Hours: Full-Time (4 days considered), Monday - Friday, 9.30am-5.30pm with some out-of-hours work needed for events such as our Spear Celebrations

Location: River Church Ipswich – we are an office-based organisation, situated with direct and fast links to London

Closing date: We are interviewing on a rolling basis and might close the application early if we find the right candidate

Application pack: Download our application pack for more information

We welcome applications from those who are already part of a local church.

Key Responsibilities

Oversight of the Spear Programme

Spear Foundation is a 4-week initial phase, consisting of 2 group sessions plus a 1:1 with each trainee per week, in which we coach young people around skills and mindsets to support them in returning to work or education, and equip them with the skills to stay there. ​

• Prepare and coach group and 1-1 sessions with the Spear Assistant Coach.
• Oversee all aspects of the programme coordination and delivery.
• Ensure the programme is delivered in line with agreed targets, and report to Resurgo and the church on enrolment, retention and completion of Spear Trainees, as well as their ongoing progress.

Partnership liaison and relationship management

• Build and implement a strategy for developing and maintaining relationships with local referral partners to build the profile of the Spear programme within Ipswich and ensure the young people who would benefit from the programme are able to access it.
• Steward relationships with young people after initial point of contact, to encourage enrolment and ensure a full cohort is enrolled for each programme.

Line management and training

• Manage the Spear Assistant Coach, using a coaching approach to invest in their growth and development.
• Work with and be managed by River Church staff locally, and by a Church Partnerships Manager from Resurgo on a national level, to ensure the flourishing of the Spear centre, its team and young people, and to ensure the fulfilment of our shared mission in Ipswich.
• Work with and report to Resurgo teams on KPIs, and use outcomes data to maximise the effectiveness of the programme.

Supporting River Church’s mission and ministry

• Establish strong relationships with key people at the church to ensure the engagement of church members and to build a network of supporters for the Spear programme, though it is not a requirement of the role for the successful candidate to join River Church as their worshipping community if they are already part of another local church
• Work with the Head of Operations and the Fundraising Assistant to prepare grant funding applications for Spear Ipswich, and provide timely grant reporting.
• Keep the River Church congregation updated on the Spear programme to ensure it is a seamless part of the church’s missional work.

Personal qualities we're looking for:

• An active Christian, able to personally represent the values and beliefs of Resurgo and River Church, and a commitment to grow and learn spiritually and as a Christian leader.
• Passion for social justice and for working as part of the church to transform communities, especially supporting young people in employment or education.
• A dynamic and engaging individual with an enthusiasm for and experience of group and 1-1 coaching and training.
• A creative, ambitious and self-motivated individual with the ability to prioritise workload, exercise initiative and work well under pressure.
• A strong leader with experience of line managing and developing others in a high support, high challenge style.
• Excellent communication and interpersonal skills, with a confidence developing internal and external relationships, high emotional intelligence, and a sense of fun!

Responsible to: Support Team Manager

Responsible for: Live In Support Workers

Location: Baca office, Loughborough, England with regular travel to Loughborough and locations where Baca’s services are delivered

Hours: 37.5 hrs per week (incorporating evening and weekend hours and be part of the on-call team to deliver out of hours emergency support where necessary)

Salary: £29,009 to £31,203 per annum for full time.

Contract: Permanent

About Us:
Baca is dedicated to welcoming, equipping, and supporting young refugees to feel safe and thrive. We create an inspiring environment that raises hope and strengthens resilience, working in partnership with key external stakeholders.

Role Overview:
We are seeking a passionate and dedicated Senior Support Worker and Deputy Team Manager to join our Support Team. The successful candidate will lead by example, ensuring the highest quality of service delivery in line with Baca's vision, mission, and values. This role involves supporting the team manager in day-to-day operations, decision-making, and problem-solving to achieve key outcomes for young people. These include improved physical and emotional wellbeing, increased engagement with education, employment, and training, social engagement, and personal safety.

Key Responsibilities:

• Lead the support team to deliver high-quality services to young people.
• Support the team manager in daily operations and decision-making.
• Organise and coordinate meetings to achieve desired outcomes.
• Lead decision-making about young people's progress and transitions.
• Coordinate and deliver the young people's voice project helping us to make sure our young people are heard.
• Participate in the on-call team, providing support outside of work hours.
• Coordinate and deliver training, induction, and support for new support workers.
• Develop and share knowledge relevant to the role with the team.
• Provide support and supervision for the Live-In Support Workers.
• Work closely with all Baca teams and external stakeholders to enable young people to move towards independence.
• Ensure young people's accommodation meets regulations and is suitable for purpose.

As a Support Worker:

• Provide high-quality support and care to young people, ensuring their holistic development.
• Work proactively to safeguard young people and resolve any issues that arise.
• Be a role model, offering care and compassion without discrimination.
• Support young people in developing essential life skills and preparing for independent living.
• Engage young people in education, vocational training, and hobbies.
• Foster positive relationships within the community and support social engagement.
• Plan and participate in day trips and annual residential weeks.
• Develop partnerships with social workers, solicitors, teachers, volunteers, and other partners.
• Maintain excellent communication and keep accurate records.

General Duties:

• Be a role model, practicing Baca's values.
• Play an active and supportive role within the organisation.
• Take ownership of administrative tasks, including risk assessments.
• Maintain strict confidentiality and adhere to Baca's policies.
• Treat all staff and young people fairly and without prejudice.
• Employ correct procedures for safeguarding incidences or concerns.
• Work flexible hours as needed.

Personal Specification:
Baca is looking for someone who can be a positive role model in establishing holistic and therapeutic services for young refugees. The successful applicant will be passionate about our work, able to lead by example, and build an empowering environment. They will work constructively with local authorities, develop key external relationships, and work well with the staff team. The role requires an enhanced DBS check and the ability to travel across the UK, including overnight stays.

Competency Requirements:

• Highly organised, able to work under pressure, and prioritise tasks.
• Passionate, humble, disciplined, wise, determined, proactive, self-starter, courageous.
• Alignment with Baca's values and strategic goals.
• Ability to respond to change and lead with hope, patience, calmness, and tenacity.
• Critical and creative thinking to innovate solutions and make challenging decisions.
• Resilience and ability to meet deadlines.
• Proven experience in coordinating tasks, people, and activities.
• Experience working with unaccompanied asylum-seeking and trafficked young people (desirable).
• Strong organisational, project, and time management skills.
• Excellent communication and presentation skills (desirable).
• Ability to build partnerships with external stakeholders.
• Ability to drive/travel to all locations where Baca's service is delivered.

Application Process:

If you are passionate about making a difference and meet the above criteria, we would love to hear from you. If suitably strong candidates are shortlisted before the deadline, in-person interviews will take place immediately after shortlisting.

Join us at Baca and help us support young people to rebuild their lives and achieve their dreams!

Food and Beverage Manager
Reference: APR20254453
Location: Sherwood and Budby South
Contract: Permanent
Hours: Full-Time, 37.5 hours per week
Salary: £27,123.00 - £28,956.00 Per Annum
Benefits: Pension, Life Assurance and Annual Leave

Introduction 

We are looking for an enthusiastic, confident and highly organised individual to take on the role of Food and Beverage Manager at our Sherwood Forest nature reserve.

The café is located in our award winning visitor centre, situated is an ancient landscape alive with nature, history and folklore. Today it is a magical destination visited by people from across the globe, home to the enduring legend of Robin Hood and the famous Major Oak, estimated to be more than 1,000 years old.

We care for over 450 hectares of ancient wood pasture and rolling heathland which is home to thousands of species of bird, insect, mammal, fungi, tree and plant. Wooded for centuries and once part of a vast royal hunting ground, for the 350,000 people who come to visit each year it is an incredible place to visit!

What's the role about? 

Supporting the Assistant Food and Beverage Manager in the delivery of an exemplar customer experience, maximising income streams and effectively managing costs to deliver optimal net contribution, whilst ensuring a high level of legislative compliance.

Working at Sherwood Forest Reserve, you'll compliment the unique and fascinating visitor experience offer inspiring our visitors to support nature conservation now and in the future. Working with the Assistant Food and Beverage Manager, and a team of Centre Assistants, you'll be responsible for delivering the café's menu offer and driving income, ensuring consistent high customer service and delivery. Excellent staff management and organisational skills will be required to manage the weekly rota effectively and a keen eye for managing budgets and costs are essential to manage costs and margins to maintain profit.

Working as part of the catering team, we need someone who is enthusiastic and hard working and is determined to make a success of the catering operation.

The Food and Beverage Manager will:

• Complete back of house and front of house operation alongside the team

• Support delivery of exceptional customer care.

• Proactively support the delivery of net contribution targets through effective budgetary management and resource planning.

• Proactively support the effective delivery of defined standard operating procedures.

• To proactively support the effective delivery of all administrative tasks within defined timeframes.

• Responsible for effective management of food safety and health and safety, adhering to RSPB procedures.

• Proactively support in the management and leadership of team members.

• Deputise in the absence of the Food and Beverage Manager.

• Ensure the café is commercially merchandised according to the agreed layout and stock levels are appropriate.

• Ensure all catering administration, operating processes, security, food hygiene and health and safety adhere to RSPB procedures.

Essential skills, knowledge and experience: 

• GCSE Maths and English or equivalent

• Level 2 Food Hygiene

• An understanding of budgets and delivery of KPI’s

• A working knowledge of MS applications, including Excel and Word

• Knowledge of food safety management systems and health and safety legislation

• Strong visual merchandising, display and presentation skills

• Strong resource planning with effective allocation of teams and product

• The ability to plan and prioritise tasks

• A strong leader, who motivates and nurtures their teams

• Effective in responding to customer and colleagues needs and feedback

• Supporting and developing a highly performing diverse team

Desirable skills, knowledge and experience:

• Level 3 Food Hygiene

• Experience of working at a visitor attraction

• Multi-site catering experience

Closing date: 23:59, Tue, 29th Apr 2025

We are looking to conduct interviews for this position as soon as possible so please don't delay in responding.  We reserve the right to close this vacancy early if we receive sufficient applications for the role’. 

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

As part of this application process you will be asked to provide a copy of your CV and complete an application form including evidence on how you meet the skills, knowledge, and experience listed above.

We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. Contact us to discuss any additional support you may need to complete your application.

The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.

This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.

No agencies please.

We are recruiting for a IGVA to join our team in Southwark; the scope on this job involves….

Job Title: IGVA

Location: Southwark
Salary: £28,104 per annum
Contract type: Full-time, Permanent

Hours: 37.5

The independent gender violence advocate will work closely with victims of gender-based violence from the point of crisis, to provide high quality independent advocacy and support to survivors of gender-based violence at the highest risk and their children.

Working within a multi-agency framework to increase the ability of partner agencies to recognise, reject and respond appropriately and safely to all forms of gender-based violence (including domestic violence, sexual, financial, and emotional abuse, female genital mutilation, forced marriage and honour-based violence). 

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. 

Closing date: 9.00am on 21 April 2025

Interview date: 2 May 2025

Benefits

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.