Membership Operations Manager Jobs in East Molesey, England

DAHA Regional Lead (South West)

Dept: Housing

Contract Type: Permanent  

Location: Remote with occasional onsite work

Hours: Full time 35 Hours 

Working Pattern: Monday to Friday

Grade / Salary Band: Band 5 £29,556-£32,139

Line Manager: Senior Regional Lead 

Direct Reports: N/A

Key Contacts: Housing, Health, CCR, Operations

Travel: Occasional on-site / event work

Benefits

• 25 days holiday plus bank holiday (Pro rata)
• Flexible working
• End of Year shutdown
• Opportunities for Learning & Development

About Us: 

Standing Together is a UK-based charity dedicated to ending domestic abuse and creating safer communities. We work collaboratively with various stakeholders, including local authorities, police, and health services, to improve responses to domestic abuse and support survivors. We pioneered the Coordinated Community Response (CCR) approach in the UK, a multi-agency partnership model that ensures the safety of survivors while holding abusers accountable.

Through innovative training, advocacy, and community engagement, we empower individuals and organisations to challenge and change the systems that allow domestic abuse to persist. Our mission is to ensure everyone can live free from violence and abuse, fostering a culture of respect and equality. By leveraging research and best practices, we strive to influence policy and practice, making a meaningful impact in the lives of those affected by domestic abuse.

Purpose of the Role:

The primary objective of this role is to champion and support local authorities and registered social housing providers in their efforts to achieve DAHA accreditation. The successful candidate will collaborate closely with the wider Standing Together Housing Team to foster and maintain strong relationships with both strategic and operational housing partners. Additionally, they will play a key role in driving the development of new housing initiatives and responses to domestic abuse, ensuring continuous improvement in support for those affected. 

Key Responsibilities:

• Engage regional housing providers and local authorities to promote DAHA accreditation, supporting them through the process.
• Organise and deliver workshops and webinars on DAHA standards, ensuring ongoing education.
• Advocate for DAHA membership, managing membership agreements and ensuring successful delivery.
• Independently monitor and evaluate the accreditation process, identifying areas for improvement.
• Deliver DAHA training sessions as needed, meeting the specific needs of housing providers and local authorities.
• Chair DAHA Regional Groups, facilitating knowledge-sharing and policy discussions, and feeding insights into national groups.
• Represent Standing Together and DAHA at meetings, conferences, and public speaking engagements.
• Keep external partners and colleagues informed of project updates and developments.
• Build strong relationships with internal and external stakeholders, ensuring smooth collaboration.
• Oversee the completion and approval of project documents, ensuring quality and clarity.
• Ensure accurate, timely reporting in line with organisational protocols and data management policies.
• Track project progress, addressing blockers and managing risks to meet milestones.
• Comply with Standing Together’s policies, contributing to its long-term effectiveness and sustainability.
• Collaborate with colleagues to support organisational goals and share feedback from events and conferences.
• Perform any other duties as required by the line manager.

Knowledge, Skills, and Experience:

• Experience in domestic abuse and/or housing sectors, with an understanding of its impact on housing needs for survivors.
• Knowledge of the intersectionality of race, gender, and societal oppressions in relation to housing injustices.
• Understanding of coordinated community responses to domestic abuse and a commitment to effective partnerships.
• Strong grasp of safeguarding responsibilities, particularly in the context of domestic abuse.
• Ability to coordinate and deliver meetings, workshops, webinars, and conferences.
• Proven experience in project planning, execution, and evaluation, with a focus on managing risks and reporting outcomes.
• Experience working collaboratively with voluntary and statutory agencies to ensure active participation.
• Familiarity with developing and adhering to organisational protocols and best practices.
• Commitment to equal opportunities and promoting inclusive, non-discriminatory practices.
• Ability to work both independently and as part of a team, showing initiative and responsibility.

Benefits: 

• 25 days of annual leave (pro rata), plus English bank holidays. 
• 1 additional day’s leave for religious/cultural observation. 
• Salary sacrifice scheme. 
• Private healthcare scheme (post-probation). 
• Flexible working opportunities. 
• Training and development opportunities. 

Join Us If...

Join us if you are passionate about improving housing support for domestic abuse survivors, committed to driving positive change in housing policies, and thrive in a collaborative, solution-focused environment. Your expertise will help create safer, more inclusive housing options for those impacted by domestic abuse.

Right to Work and DBS Check 

Applicants must have the right to work in the UK and will undergo a Disclosure & Barring Service (DBS) check, funded by Standing Together, in accordance with Charity Commission guidelines.  

Equality, Diversity, and Inclusion 

At STADA, we are committed to fostering an inclusive workplace. We do not discriminate based on race, religion, sexual orientation, disability, age, national origin, marital status, medical history, parental status, or genetic information. Our goal is to create a workforce that reflects society and ensures every employee feels valued and empowered to perform their best. We encourage applications from individuals of all backgrounds and experiences. 

Information 

Appointment will be subject to a satisfactory DBS check. 

Please note that we may close this job advert early if we receive a high volume of applications

REF-219043

Da'aro Youth Project is looking for a dedicated Office Administrator to help us provide essential support to unaccompanied asylum seekers and refugees from the Horn of Africa. In this key role, you’ll be a vital part of our dynamic team, ensuring smooth operations, managing records, and contributing to the growth of our programmes that empower young people across London. This is a unique opportunity to provide essential administrative expertise to an organisation that advocates for change and creates a welcoming environment for young refugees and asylum seekers in London. 

Gateway Housing has been supporting communities to thrive since 1926. We are an ambitious London based housing association with over 3,000 homes in the heart of London’s East End. We provide social rented homes, shared ownership, and sheltered housing. We develop new homes too and are part way through an exciting programme to deliver another 250 homes by 2025. We also run our own in-house maintenance service, Gateway Homeworks. Our vision is that People will want to live in a Gateway home and People will want to work at Gateway.

You will be joining the organisation at an exciting time and be a key member of a dynamic team that wants to deliver great landlord services and strengthen our links to the local community. 

Our values

Our values add up to P.A.C.E. Passionate, Accountable, Connected, Excellence.  As a community housing association based in the East End for nearly 100 years, we’re proud of the work we do to address the housing crisis through building and managing great homes.

We are looking for a Scheme Coordinator (6 months FTC) to deliver enhanced care needs for our older residents through the effective coordination of all resident support services and ensuring the smooth operation of their assigned housing scheme.

Working closely with residents, their families, care providers, and external agencies, the post holder creates a safe, supportive, and engaging living environment to enable the independence and wellbeing of our older residents.

Your accountabilities will include but not limited to:

· Resident support e,g,

o Residents needs assessment, viewings and tenancy sign up

o Assistance in claiming housing benefits, other welfare benefits, budgeting and debt management support services

· Scheme Operations e.g.

o Effective compliance in all matters of tenancy lettings and management

o Safety and security across assigned schemes

o Liaising with other departments and suppliers on building maintenance and safety, building and fire safety.

· Multi agency Care Coordination across external care providers

· Ensuring Safeguarding of residents and adherence to GHA policy and procedures

· Ensuring Health and Safety protocols to ensure the wellbeing and security of residents

· Social Engagement of residents through scheme based decisions that reflect resident involvement and resident voice

· Complaint Resolution

· Accurate documentation and ensuring compliance with data protection protocols

Please refer to the attached job description for more details.

Key Skills, Knowledge and Experience:

· Strong interpersonal and communication skills

· Empathy and compassion when working with older people and individuals with diverse care needs

· Excellent organization and time management skills

· Problem-solving skills and the ability to make sound decisions in complex situations.

· Proficiency in using computer applications, including Microsoft Office suite and relevant software

· Understanding of tenancy management in a similar setting

· Knowledge of health and social care services for older adults, including relevant legislation and regulatory requirements

· Understanding of safeguarding principles and the ability to promote a safe and respectful environment for residents

· Proven experience in coordinating and supporting older people's housing schemes or residential care settings, with an emphasis on enhanced support needs

If you have the confidence and enthusiasm to work in a challenging but supportive working environment, we would like to hear from you.

Our benefits package includes:

· Annual Leave: starting at 28 days, plus Bank Holidays

· Subsidised Health and Wellbeing Membership 

· Simply Health – help towards the costs of dentist, optician, and private medical appointments. 

· Employee Assistance Programme – including free legal, financial and counselling advice

· Pension – up to 10% employer contribution

Please note only shortlisted candidates will be contacted.

CLOSING DATE:  Friday 24th January 2025

INTERVIEWS: TBC

Please note that on some occasions where we have received sufficient applications, we will close the vacancy earlier than the closing date advertised.

GATEWAY is an equal opportunities employer and welcomes applications from all sections of the community

Job Title: eCommerce Lead

Salary: £33,420 per annum

Team: Retail & Volunteer Development

Hours: 37.5 hours per week

Location: Woking GU21 2EP

About Shooting Star Children’s Hospices

We have an exciting opportunity for an eCommerce Lead to join our team at Shooting Star Children’s Hospices.

Shooting Star Children’s Hospices provides specialist care and support to families who have a baby, child or young person with a life-limiting condition, or who have been bereaved. Rated ‘Outstanding’ by the Care Quality Commission, we support families across Surrey, north-west London and south-west London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care.

At the heart of what we do are our dedicated staff; their exceptional commitment and professionalism means every family has the opportunity to make every moment count.                   

About the role

We have an exciting opportunity for an eCommerce Lead to join our team at Shooting Star Children’s Hospices at our Distribution Unit on the Lansbury Business Estate, Knaphill, Woking GU21 2EP.

Shooting Star Children’s Hospices provides specialist care and support to families who have a baby, child or young person with a life-limiting condition, or who have been bereaved. Rated ‘Outstanding’ by the Care Quality Commission, we support families across Surrey, north-west London and south-west London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care.

At the heart of what we do are our dedicated staff; their exceptional commitment and professionalism means every family has the opportunity to make every moment count.

It’s a great time to join Shooting Star Children’s Hospices as we plan to expand our retail portfolio and eCommerce area.

Your key purpose will be manage and develop our online retail operation  to drive profit and grow income to support the hospices and retail strategy. Responsibilities include optimising our current eBay operations and developing the Hospice’s online retail presence into multi-channel sales, increasing the profitability of all online sales. In time there may be the requirement to develop a dedicated SSCH online website.

You will also be in charge of new goods, researching and advising on our small range of new stock for our shops as well as being in charge of our Christmas Card operation.

You will be required to ensure there is a smooth, professional and efficient online and new goods operation including responsibility for selection of appropriate items, producing engaging listings, pricing to optimise revenue, packing and despatching as well as maintaining excellent customer relations.

About you

This role requires proven experience of trading on eBay and other online platforms and a

A minimum of 2 years working at a mid-senior level in an e-commerce role is essential to this role as is a proactive and problem solving attitude. Experience of working in the charity retail sector and managing a team of volunteers is also desirable.

You will also have an ability to develop our Ecommerce strategy and have strong commercial acumen and understanding of online selling. You will possess excellent management skills and have good verbal and written communication skills together with a

basic technical understanding of the architecture of an ecommerce website and good knowledge of MS Office, Excel, Google Analytics, SEO, online advertising platforms eg  AdWord

Please see the attached job description for more information about this opportunity at Shooting Star Children’s Hospices.

 What we offer 

In return you will receive a competitive salary along with a range of benefits, which include:

Pension scheme 

• NHS Pension Scheme (for eligible employees) or our stakeholder pension scheme, with up to 7% employer contributions

Annual leave 

• 27 days plus Bank Holidays rising with length of service 
• 2 weeks paid sabbatical leave after 5, 10 and 15 years’ service 
   
  Contractual benefits
• Generous sick pay scheme
• Enhanced maternity, adoption, and paternity leave pay 
• Flexible working arrangements 
• Death in service benefits
• Reimbursed professional membership fees
• Eye care
• Employee referral scheme 
• Blue Light discount card  

Health and wellbeing

• Employee Assistance Programme
• Occupational Health
• Mindfulness sessions 
• Cycle to work scheme
• Mental Health First Aiders 
• Nutritionally balanced meals at Christopher’s (free for employees) and free fruit at our Hampton site 

Safeguarding 
We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Also, we are committed to equal opportunities and consider all applicants to be in line with the Rehabilitation of Offenders Act 1974. Employment is subject to receipt of satisfactory references and a DBS check. 
 
Equality, diversity and inclusion
Shooting Star Children’s Hospice is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence. 

We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospice to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer. 

To apply please send a CV and covering letter outlining how your experience meets the criteria set out in the person specification.

Closing Date: Sunday, 19th January 2025 

Interview Date:  Wednesday, 29th and Friday, 31 January 2025

Grants & Programmes Lead

Battersea's Global Programmes Department advances our ambitious plans to play a global role in achieving a positive impact on thousands of dogs and cats. We are looking for someone to join our team as a Grants & Programmes Lead. This role plays an integral role within the team to deliver impact to tens of thousands of dogs and cats around the world. The Grants and Programmes Lead will manage the team of expert grant managers, guiding and empowering them to achieve impact. 

The Lead will oversee several portfolios of work within the grants and programmes function at Battersea, as we expand our work to impact more dogs and cats. Over the coming five years it is planned that the size and complexity of grant making, and other forms of programming will grow, including the establishment of several multi-year programmes in the UK and abroad. The Lead will play a key role in managing change as the function grows to deliver greater impact. 

This is a senior role within the Grants and Programmes team in the Global Programmes Directorate, requiring excellent experience of people management, implementing strategic programmes and good grant making practice at a team level.  The successful postholder should be comfortable taking an adaptive management approach and coaching the team to shape proposals and portfolios of work to advance the collective interests of a team. They should be comfortable working with considerable scope, and complexity and nurturing relationships with colleagues as an integral element of the role.

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:

We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:

We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Closing date: 22nd January 2025
Interview date(s): w/c 27th January 2025 (1st round); w/c 3rd February 2025 (2nd round)

To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Salary: circa £75,000 per annum + generous benefits 

Contract: Full time, permanent

Location: Victoria, London (hybrid working with one to three days in the office each week) 

Closing date: at 12 noon, Thursday 16 January 2025

Interviews: week commencing 27 January 2025 

NHS Providers is the membership organisation for the NHS hospital, mental health, community and ambulance services that treat patients and service users in the NHS. We help those NHS foundation trusts and trusts to deliver high-quality, patient-focused care by enabling them to learn from each other, acting as their public voice and helping shape the system in which they operate. 

NHS Providers has all trusts in England in voluntary membership, collectively accounting for £124bn of annual expenditure and employing 1.5 million people. 

Leading the people function, you will be the HR expert bringing good practice and leading on people related projects for the organisation. You will bring your generalist experience to bear in leading all strategic and operational management of the HR function’s contribution to an excellent organisation. As a member of the Senior Management Team (SMT) you will be the key advisor and business partner to both the executive leadership team and the SMT.

You will bring excellent people management skills to manage the function in delivering core activities in a dynamic and changing environment and be adept at steering the organisation through a period of change. You will be a collaborator, used to leading with compassion and working collaboratively across the organisation whilst delivering transformational and sustainable change.

We actively support equality of opportunity for all our staff and welcome applications from individuals regardless of age, any disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion, or belief. We particularly encourage applications from those from underrepresented communities.

To apply, please send a CV and cover letter setting out why you are interested in the role and how you meet the person specification to HR Team. 

Visa sponsorship

You must be eligible to work in the UK to apply for this vacancy. NHS Providers is not able to offer visa sponsorship.

We are a Museum with ambition.  Our collection and our cause are based around clean water and the innovation and engineering involved in supplying it to everyone, equitably, across a growing city.  But this is a global story, not just a local one - water connects every single person in the world and the technology and energy needed to make it available is still a big challenge.  Our story has never been more relevant and so the impact our Museum can have is significant in the fight for our planet.Your financial skills are critical in this mission.  We can't deliver on these ambitions without strong management and understanding of our finances.  If you'd like to join a close-knit and fun team looking to make a difference, you'll need a finance related qualification and at least two years' experience working in the sector.  Key deliverables are the monthly and annual reconciliations and management accounts, monthly payroll for all staff and day to day accounting using Xero software.  Working with the Director we'll find new ways of working that meet our needs and grow the financial savvy of the organisation.  If this sounds like the challenge for you, we would really like to hear from you.

Thank you for your interest in joining our special charity!

The Spinal Injuries Association is committed to a singular vision: a fulfilled life for everyone affected by spinal cord injury.

Everyone has a right to live a fulfilled life and that means the life they choose, a life that has the same opportunities as everyone else. We are the expert guiding voice for life after spinal cord injury.

Support Network Coordinator (South Central)
Salary: £27,343 per annum (FTE £34,178 per annum)
Location: Home based - Living within Bedfordshire, Berkshire, Buckinghamshire, Hertfordshire, Northamptonshire or Oxfordshire
Contract: Permanent
Hours: 28 hours per week (0.8 FTE)

We are seeking an additional Support Network Coordinator to cover the South Central region (Beds, Berks, Bucks, Herts, Northants and Oxon).

Please note for this role it is essential that an applicant has an SCI or CES, and lives in the specified counties.

Each of the Support Network Coordinators have the responsibility for delivering, maintaining, and expanding the support services available to SCI people and their families in their region of the UK.

The post coordinates two vital parallel strands:

• In your region, to reach and support newly and long-term spinal cord injured people and their families:​
  • Developing a strong partnership with all available specialist services, charity and business partners; managing a dedicated team of volunteers as well as providing direct support to SCI people with more complex needs.
• Nationally, working to facilitate the link between SCI people and the network of services:
  • Referring SCI people and their families to our clinical/health expert support teams and advocacy services; working with the Digital Engagement team to build on-line links to regional partners in your area; supporting fundraising, campaigns and communications.

Benefits

• Annual leave: 28 days per holiday year plus bank holidays, increasing to 30 days after two years of service (pro-rated for part time employees)
• Access to Group pension scheme (6% employer contribution)
• Access to Group life assurance scheme
• Access to Healthcare cash plan
• Access to Employee assistance programme (EAP)
• Employee volunteer days
• Access to discounted gym membership
• Free car parking at Milton Keynes, Head Office
• Investing in their people - all members of staff are encouraged to discuss their development plans and aspirations with their line manager. A budget is available for talent development.

This post will play a critical role in achieving our ambitions. We hope that the role inspires you and we look forward to receiving your application.

Closing date: 10 February 2025, 9am
Interview dates: 12/13 February 2025 at SIA House, Milton Keynes.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

At SIA, we value diversity. We are committed to providing an inclusive and supportive environment as we believe diversity fosters a more innovative, creative, and caring culture.

We are striving to create a culture that fully represents all the communities we serve. We are an equal opportunity employer, and all applicants will be considered for employment regardless of race, age, ethnicity, religion, sexual orientation, gender, gender identity, family or parental status, or disability status.

Disabled candidates who meet the standard job criteria will be offered a guaranteed interview.

No agencies please.

We are currently seeking a HR Coordinator to join our team. This role is responsible for ensuring all HR processes are completed effectively and clear responses are given to queries from staff and managers.

We are looking for someone with experience working within a HR team and on HR processes, with the communication skills to confidently communicate policies and procedures to staff and managers and produce formal letters.

What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year
• Discounted gym memberships and cycle to work schemes
• Employee Assistance Programme and access to Wellbeing Resources.
• Generous pension contributions – up to 10% employer contribution
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
• Annual interest-free season ticket loans

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working policy:
We operate a 50% onsite hybrid working policy, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.

More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Closing date: 19th January 2025
Interview date(s): 27th January 2025

For full details on the role, please download the Recruitment Pack.

To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

About Bank Workers Charity

We’re the benevolent society supporting UK bank employees and their families. Each year we help thousands of people encountering financial, health, housing and wellbeing challenges with independent advice and guidance, case management, referrals to expert partners and grant giving.

About the Role

Our Client Advisers are the first point of contact for clients.  They provide advice and guidance, case management, grant processing and support the client journey through our services. 

About You

Our ideal candidate has experience supporting people who may be vulnerable, in distress or in crisis, with practical long-term solutions in areas such as welfare, budgeting, housing, debt and mental wellbeing, ideally gained within the charity sector.

You’ll be empathic and understand the complexities of client need. You’ll be able to work calmly and productively under pressure, keeping to deadlines, and demonstrating good decision-making skills, with a willingness to learn.

What We Offer

We’ve put a lot of energy into being a great place to work. We’re proud of our supportive culture and commitment to equality, diversity and inclusion. There are plenty of learning opportunities, and as a wellbeing charity we aim to be a leader in wellbeing support for our people.

Our benefits include:

· 28 days holiday, plus statutory bank holidays

· 8% employer contribution to Bank Workers Charity’s pension scheme and up to 3% matched with employee contributions

· A wide range of employer funded wellbeing experiences through Heka

· Flexible benefit provision (including medicash plan, cycle to work, payroll giving and electric car scheme)

· Group Life Cover (three times annual salary)

· Weekly wellbeing half hour

· Employee Assistance Programme

To apply, please review the attached applicant pack, which includes the job description and person specification, and then send a completed application form, which includes a supporting statement, outlining how your experience meets the criteria set out in the person specification. 
 

Closing Date: 9.00am, Monday 20 January 2025.

Bank Workers Charity is committed to supporting diversity and inclusion and welcome applications from all backgrounds and communities. 

At Humanists UK, our dream is of a tolerant world where rational thinking and kindness prevail. Our dedicated staff of more than 40 and hundreds of volunteers work hard to achieve this aim and we now have a vacancy for an Administration Officer (Part-time 17.5 hours per week) 

Is this the right position for you?

A role more involved than the job title suggests! You’ll have good administrative and customer service skills and be able to work well in a team and also unsupervised. You will have to be a very organised person and have experience of working quickly and changing your priorities at a moment’s notice.

If this sounds like you

Download the full application pack with the job description and person specification click 'Apply via Website', attach your CV, and complete the online application detailing how you match the person specification.

Applications should be submitted by 17:00 on Friday, 24 January 2025.

Shortlisting and interviews

Candidates short-listed for an interview will be notified by Friday, 31 January 2025. 

We will schedule a pre-interview call with shortlisted candidates to explain the interview process, review our staff benefits, and answer any questions you may have about the role, interview process or working for Humanists UK.

Interviews will be held the week of 10 February 2025 (likely dates are the afternoon of 12 February or 13 February) at our offices at 39 Moreland Street, London EC1V 8BB.

Please note: We ask that you do not use AI to complete your application for this role. While we understand the value of AI, we want to hear your voice and get to know you, furthermore, writing ability is being assessed through the application.

Mothers' Union is a global Christian movement working with people of all faiths and none to develop communities, strengthen families and advocate for change. Our members are active in 83 countries and work tirelessly to serve their communities to build a future where everyone thrives.

The Role

Reporting to the Financial Controller, the role of the Income Processing and Sales Ledger Officer is to support the day to day operation of the Finance and Fundraising functions, which are essential to our ability to deliver on our charitable objectives.

In this role you will be responsible for managing and processing donations, processing of other income and receipts, completion of income side bank reconciliations, management of aged debtors and other sales ledger related tasks, processing of Direct Debits, plus completion of other ad-hoc tasks and provision of general administration support.

The successful candidate will need be able to work to deadlines and have strong basic skills in admin, organisation, and IT. The nature of the role requires someone who is able to manage confidential data, is highly numerate and is a problem solver.

This role would best suit someone with previous related experience and knowledge of working in finance, accounting and administration, ideally bringing existing sales ledger knowledge, however applications are also welcomed from those with the required basic skills

The successful candidate will benefit from an attractive benefits package and will receive all the support needed to succeed, including a full induction, continuing professional training where appropriate and regular 1-2-1s with your line manager.

Pleaaw refer our detailed job description for more information about the role.

Benefits

• 25 days of annual leave (full time) plus up to 4 days of leave (full time) given at the discretion of Mothers’ Union.
• Employer pension contribution of 6.5%.
• Enhanced maternity, paternity and adoption pay.
• Two volunteering days per calendar year.
• One away day per calendar year.
• Enhanced sick pay.
• Bereavement leave & Compassionate leave
• Season ticket loan.
• Cycle to work scheme.
• Employee assistance programme.
• Eye care voucher and an allowance towards glasses.

Work Location/Hybrid Working Pattern

This role will be based at our Head Office in central London. Mothers’ Union operates a hybrid working model. This role requires an average 2.5 days a week in the office minimum (115 days minimum per year) given the nature of the job. There will be in blocks in the fundraising area, mainly around appeals (3 or 4 blocks a year), where the successful candidate be expected to come into the office 7 or 8 days in a row.

Apart from that, Tuesdays are our anchor days where every staff member is expected to be at the office. The 115 days includes anchor Tuesdays. In addition, Thursday is a core working day where part time staff are expected to work, either at home or from the office as needed.

How to Apply

If you are interested in this position, please apply by sending your CV and a Cover Letter via CharityJob. The Cover Letter should clearly outline how your skills match the main responsibilities of the role.

Please note – only applications with a cover letter, alongside a CV, will be considered.

Application Deadline

The closing date for applications is 17 January 2025. Due to the number of applications we may receive, we will not be able to individually respond to each applicant. Kindly note, we will only be getting in touch with the applicants shortlisted for an interview. We aim to get in touch with the shortlisted candidates after the application deadline.

Equal Opportunity

Mothers’ Union is an Equal Opportunity Employer. We celebrate diversity and are committed to create an inclusive environment for all employees.

Job Description: Fellowship Programme Assistant – Active Fellows

Line Manager: Team Leader (Active Fellows)

Objective: The programme assistant provides individualised support to Fellows and facilitates placements/extensions.

Experience: Bachelors’ degree or comparable experience

Duration: For an initial period of 12 months, subject to review.

Hours: Full-time. Eight hours each day Monday – Friday, with flexible working by arrangement around core hours of 10am – 4pm.

Location: Hybrid working - in London office in Elephant and Castle SE1 (2/3 set days per week) and working from home on the remaining days.

Start: 27 January or shortly thereafter.

Salary: £30,910.

Number of posts: One.

Application deadline: 04/02/2025. Please note we will be reviewing applications on a rolling basis.

Organisational Background

The Council for At-Risk Academics is a UK-registered charity founded in 1933 under the leadership of William Beveridge, to rescue academics suffering persecution under the rise of Nazism and facilitate their continued work in safety. Sixteen Cara Fellows from the 1930s and 1940s became Nobel Laureates, and many more innovators in their fields, including, Nikolaus Pevsner, Lise Meitner and Karl Popper. A number of Cara’s founders and Council members also personally provided places and/or funds to help individual academics; and Cara, known in the 1930s as the AAC, later the SPSL, was closely involved in the successful effort in 1933 to bring to London the Warburg Institute art library, which had been prohibited by the Nazis, and six of its staff. The Fellowship Programme is the continuation of the rescue mission operation started in 1933.

Cara has been a lifeline to academics at risk for just over 90 years, as and when world events have placed them in the line of fire: Hungarian Uprising, Cold War, Apartheid South Africa, Iran, Latin American Juntas, Vietnam, Kosovo, DRC, Rwanda, Sudan, Zimbabwe etc. and, more recently Iraq, Turkey, Yemen, Palestine, Syria, Afghanistan and Ukraine. Cara support is typically framed as temporary sanctuary offered at times of heightened risk.

Cara Objectives ‘To assist academics who have been, or are, or are at risk of being, subject to discrimination, persecution, suffering or violence on account of race, religion, nationality, membership of a particular social group, or political opinion, to relieve needs among them and their dependants and ensure that their specialist knowledge and abilities can continue to be used for the benefit of the public.’

‘To advance education by supporting academics and their educational institutions in countries where their continuing work is at risk or compromised, to ensure that such academics and institutions can continue to fulfil their critical role as educators for the public benefit.’

This is a critical time to join our dedicated and friendly Fellowship Programme team as we expand our capacity to support at-risk academics from the Middle East, Myanmar, Afghanistan, Ukraine and Russia and many other countries.

Fellowship Programme Assistant Role & Responsibilities

Casework

- Provide support for a caseload of at-risk academics (Cara Fellows) carrying out research placements at UK or international universities

- Assess Fellows’ suitability for academic placements/extensions

- Assess, arrange or signpost additional support for Fellows

- Develop relationships with universities and other partner organisations

- Secure fee waivers, bursaries & in-kind support from universities, research institutes and other funding bodies.

- Provide logistical support for visa processes, travel, etc.

- Write and send official documents to Fellows

- Request relevant invoices and produce documentation needed to make payments

- Attend weekly case meetings with the team

Administration

- Provide support to the drafting of reports to funders

- Present and collect data

- Ensure Fellows have submitted their quarterly reports

- Ensure safekeeping of confidential information

- Maintain excellent detailed records of correspondence, documents, and activities

Managerial Support

- Contributing to Fellowship Programme policy changes and decision-making

- Provide advice and guidance to colleagues

Responsibilities also include related activities that might arise in relation to the Fellowship Programme

as required by the Executive Director or Deputy Director/Fellowship Programme Manager.

Benefits of Role

· Challenging but rewarding work, always life-changing, sometimes life-saving

· Competitive salary

· Team and individual training opportunities

· Weekly case review meetings with line manager, plus quarterly 1-1 sessions with manager to discuss role and to plan individual professional development

· Hybrid working, home and office (usually 2 days each week in the office)

· Eight hours each day Monday – Friday, with flexible working by arrangement around core hours of 10am – 4pm

· 25 days plus Bank Holidays annual leave entitlement

· 8% employer pension contribution

· Convenient office location at Elephant and Castle, close to Tube (Bakerloo and Northern lines) and bus routes 

Person Specification

Essential

- Bachelor's degree

- Proactive with a willingness to learn

- Great communication skills – internal and external stakeholders

- Ability to manage workload in a fast-paced environment

- Excellent record keeping and attention to detail

- Keen team player who is ready to support and help colleagues

- Ability to work independently and in a team

- Good time management with ability to prioritise and independently work to deadlines, and shift priorities when required

- Understanding of issues of confidentiality

- Interest in and commitment to the work of Cara

- Confident user of Microsoft package

- Ability to have difficult conversations

Desirable

- Confident user of Salesforce

- Experience in a supporting role with people with lived experience of forced migration

-Arabic language skills are desirable. Other foreign languages (such as Farsi/Dari, Pashto, Ukrainian and Russian) will also be considered.

The Circuit Administrator must have good admin & communiocation skills, able to self-motivate and work effectively as part of the small Circuit Office Team supporting ministers, officers and 17 churches of the Harrow & Hillingdon Circuit of the Methodist Church.  Based at the Lighthouse Centre, South Ruislip. Office hours 9am to 2pm Monday to Wednesday (some flexibility allowed and required). The post is for 20 hours a week (with the potential for increased hours). 
More details provided in the application pack.

Key Responsibilities will include:

• Responsibility for lettings at the Lighthouse Centre (ensuring the Lighthouse is self-sustaining)
• Supporting and delivering circuit-wide training (one-to-one or larger groups)
• Safeguarding administration
• Act as secretary to meetings
• Provide admin support

Key Skills and Experience:

• Administrative experience, with excellent record-keeping and minute-taking skills
• Strong communication skills.
• Experience in delivering training would be advantageous.
• Attention to detail
• Proficiency in Microsoft Office
• Ability to work independently, meet deadlines, and adapt in a dynamic environment
• Experience supporting and working in a team
• Flexibility and willingness to accommodate occasional evening and weekend work
• Willingness to travel locally for occasional activities away from the normal place of work (meetings & training etc.)

We want you to have every opportunity to demonstrate and develop your skills, ability and potential.  This role has the potential to expand and develop over future years.

Appointment will be subject to satisfactory references and DBS check.