Membership Operations Manager Jobs in East Molesey, England
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We are seeking a dynamic director of member support and development, to lead a team that supports, inspires and champions hundreds of community groups across Britain, engaging people with their local railways and delivering empowering community projects. You’ll be helping communities to come together, take action and have a voice on sustainable and inclusive transport and development.
About this role
This role couldn’t be more crucial to who we are and what we do: putting our members and their local communities at the forefront, empowering them to achieve their goals, and ensuring we and our partners are listening to and learning from their insights.
As a member of our senior leadership team, reporting to our chief executive, you will manage, lead and develop our support and development team, with nine passionate and knowledgeable staff.
Your job is to ensure the team excels and thrives in its work supporting and developing our membership to increase its impact, in line with our strategic goals and members’ locally-determined plans and ambitions. This includes nurturing togetherness, positivity and innovation, ensuring strong collaboration with our other teams, external partners and funders, and bringing new opportunities into community rail, while sharing its insights and experiences.
It’s an exciting time to be joining community rail, with the movement expanding, increasingly influential in rail and transport development, a burgeoning evidence base, and growing recognition of its relevance in tackling the climate crisis and social inequalities.
Main responsibilities:
- Manage, lead, support and develop our support and development (S&D) team, ensuring effective delivery and performance against our aims, objectives and plans, and ensuring the team’s work is well-planned, coordinated, evidenced and reported;
- Lead on the development, delivery and regular review of a strategy and annual plans, targets and budgets for the S&D team, engaging the team and our funders effectively in this process, drawing on member, partner and Board input, and aligning with our overarching strategy;
- Nurture a member-orientated, empowering, positive approach in the S&D team, in line with our values, ensuring high-quality provision of support, advice and signposting, balancing proactiveness and responsiveness, and being attentive to members’ needs and input, as well as wider contexts and opportunities;
- Help our team to show positive leadership and provide intelligent, effective support, training and development services to our members around community engagement and empowerment, social inclusion and diversity, sustainable and healthy travel and socio-economic development – including by listening to members, continually developing the team’s knowledge, skills and networks, and enabling the team to signpost, refer to and collaborate with organisations with useful expertise/services;
- Coordinating with our other teams, forge and maintain strong external partnerships, especially leading on those that help us support our members better and bring them opportunities, such as with train operators, corporate partners, third sector organisations, and at operational level with devolved/regional/combined authorities;
- Continually monitor and develop the S&D team’s performance and impact, including using member, partner and colleague feedback, supporting staff to consider and maximise effectiveness, driving innovation and efficiencies, and developing ways to assess and evidence our impact, especially as our membership continues to grow;
- Manage our activity supporting the creation and development of new or emerging community rail partnerships, station groups and community stations, and our support for those undergoing major change or challenges, ensuring this is carefully balanced with existing members’ needs;
- Ensure our members’ voices, experiences and insights can be effectively used by our other teams and external partners, in their delivery, planning and strategic influencing work, especially ensuring that case studies, stories, examples and views are fed through to our communications, policy and events activity;
- Play a key role in our liaison with and reporting to our own funders, and other major funders of our members, including ensuring effective monitoring and evaluation of our S&D work, collating good evidence of our own and our members’ impact, and maintaining a robust awareness of and ability to advocate on opportunities and risks in community rail;
- As a member of our senior leadership team, work closely with senior colleagues and across the organisation, and liaise with our Board as relevant, to co-ordinate and manage the delivery of our overarching strategy, reinforce our values, ensure the whole team is engaged with our mission and purpose, and to show external leadership across our members, partners and beyond.
Skills and competencies:
- Strong leadership and management skills, including a track record in managing, developing, drawing on and getting the best from a multi-faceted team, and working in and driving positive change in a complex, rapidly-evolving environment;
- Significant experience and demonstrable experience in community engagement and community-led projects, ideally from both professional and voluntary positions, and ideally experience in supporting and advising community initiatives;
- Experience in successfully planning, developing, delivering and evaluating programmes with positive social outcomes, including reporting to funders;
- Experience working collaboratively and forming mutually-beneficial partnerships and professional networks, ideally with experience of developing corporate partnerships and/or funder relationships;
- An understanding of how to evidence and increase social impact, particularly in relation to community development, empowerment and sustainability;
- Awareness of and a strong commitment to community empowerment, social inclusion, social justice and sustainable development, with a good grasp of the importance of public transport and sustainable travel, and community-led action, to these agendas;
- Excellent communication skills, articulate and assertive, with the ability to work constructively, diplomatically and persuasively with stakeholders at all levels and handle challenging situations;
- Excellent organisational skills, with the ability to work under pressure and meet deadlines while dealing with competing priorities, and an evidenced ability to support a team to do so;
- IT literate and competent using Office applications, the internet and CRM/database/recording systems;
- Appropriate qualifications and professional development demonstrating knowledge and skills in line with the above, and a commitment to ongoing learning and development.
Other information
As you will be home-based and managing a dispersed team, we are flexible about your location. However, you will be expected to travel to our office in Huddersfield for in-person full-team meetings quarterly, and you will need to bring your team together at a central location with similar regularity in between. On top of this, attendance at occasional in-person events and partner meetings, and visits to members to learn more about community rail and assist the team, will be important. We therefore welcome applications from those with decent public transport links, not too far from a railway station to enable journeys to be made sustainably.
This is a full-time position, 37 hours per week. We use a flexi-time system, with the core hours 10am-3pm, and we are committed to being a flexible, supportive and understanding employer. This is a permanent position with a probationary period of six months.
Community Rail Network is an equal opportunities employer. We welcome applications from disabled people and Black, Asian and other minoritised groups, who meet with the skills and competencies for this role. We will provide reasonable adjustments for interviews as required.
Please provide your CV and a covering letter of up to two sides of A4, by 09:00, Thursday 7 November 2024, summarising why you are the ideal person for this job, your relevant experience and competencies, and why you want to work for us. Please include a daytime phone number.
First interviews are scheduled to take place online Thurs 14 November. Second interviews are scheduled to take place in-person Tues 19 November, likely in London. Candidates shortlisted for interview will be contacted by phone about a week before. Due to limited resources, we are unable to provide feedback to candidates who are not shortlisted.
Championing the community rail movement | Connecting people and their railways | Creating inclusive, empowered, sustainable and healthy communities
The client requests no contact from agencies or media sales.
Our ideal candidate will be a digital expert. You might have experience from the public, private or third sector or as a freelancer.
You will understand audiences and be a great writer for digital channels. You will be at home with the technical jargon of the digital world but be able to interpret and translate this for colleagues across the charity, cutting through piles of data to spot what is important.
This is a revamped, highly rewarding role, reflecting a renewed emphasis that we place on our paid media, and your work will be transformational working within a friendly and hardworking team committed to keeping children safe from sexual harm.
Safeguarding
We are committed to safeguarding and protecting the vulnerable adults, children and young people that we work with. As such, all posts are subject to a safer recruitment process including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.
Equality, diversity and inclusion
We believe in creating a positive environment where our differences are respected and each of us feels valued for our contribution. Showing respect and consideration to all is part of our values and at the core of our culture.
As an inclusive employer, all qualified candidates will be considered regardless of race, ethnicity, religion or belief, age, socioeconomic background, gender identity or expression, sexual orientation, pregnancy and maternity and caring responsibilities, marital status, nationality and disability including invisible disabilities and neurodiversity. As part of our safer recruitment process we actively remove bias from applications i.e applications are anonymised prior to sharing with the recruiting panel and equal opportunity monitoring forms are removed from applications on receipt and retained by HR for analysis reporting.
To prevent child sexual abuse and exploitation
The client requests no contact from agencies or media sales.
An exciting opportunity for a proactive communications professional to join our team.
We're looking for an ideas person, able work quickly and without assistance to source London, higher education and research content, and to deliver this to a wide range of audiences across different media, as well as to further develop our current campaigns, website reach and social media channels.
We're looking for someone who is happy networking, to help us discover further opportunities for us to get our work out there. Experience in dealing with media and members' communications teams is essential. Ultimately, the Head of Communications is there to ensure that London Higher is engaging with its key stakeholders regularly, positively and consistently.
About London Higher
We are the membership organisation for universities and higher education institutions across the capital. As the largest representative body of its kind in England, London Higher represents the full diversity of the capital’s higher vibrant education sector, from small, specialist conservatoires and research institutes to large, multi-faculty universities.
We have three divisions: London Higher, London AccessHE and London Healthcare & Medicine. Each division has its own membership.
London’s universities and higher education colleges are powerful engines of economic growth, collectively educating over 507,000 students, employing over 223,000 people across all sectors of the UK economy and generating over £27bn in economic impact.
At London Higher, we are the place where London’s higher education institutions come together to unleash the collective power of London’s higher education sector for the benefit of our capital and country.
The client requests no contact from agencies or media sales.
KCLSU is looking for a Junior Finance Assistant to work with the Finance team. The post holder will assist in delivering the finance and administrative function under external statutory bodies' financial regulations and procedures and compliance requirements, while contributing to our students' educational journey at King's College London.
Summary of the Post
- To assist in delivering the finance and administrative function under external statutory bodies' financial regulations and procedures and compliance requirements.
- To support the annual audit process with external auditors.
- To support preparing accurate, compliant, and complete management accounts, financial statements, and other information promptly.
Main Tasks
- Routine Finance Operations
- Dealing with day-to-day purchase invoices and reconciling to purchase order
- Set up payment online
- Reconcile purchase ledger accounts
- Reconcile daily income from different systems to cash banking, post daily banking into the system
- Raise sales invoices and reconcile sales ledger accounts
- Aged debtor chasing
- Assist with Bank reconciliation
- Assist with monthly management account tasks and adjustments
- Generate reports from the exchequer system
- Assist with Balance Sheet accounts reconciliation
- Routine control activities, i.e. stock check
- Other finance office tasks, i.e., cash services to trading areas/provision of change
- Answer general financial queries from staff, KCL students, and suppliers.
The successful candidate will:
- Demonstrate the ability to quickly and accurately pick up new tasks, and showcasing a string aptitude for learning new skills.
- To ensure that KCLSU internal and external stakeholders, including KCL students, receive the highest level of support, with a focus on service quality.
- Consistently deliver work of the highest quality in a timely manner demonstrating promptness, accuracy and efficiency.
- Play an integrated role within the Finance team and support the overall organizational function.
- Actively demonstrate KCLU values.
- Adhere to and promote the financial regulations of KCLSU.
- Have relevant degree in Finance or related business discipline, from an academic institution. Or, candidates actively working towards a Chartered Accountant qualification.
- Have hands-on experience with integrated accounting systems is essential, preferably Exchequer
- Have hands-on experience with every aspect of financial operations is essential
- Have previous experience in a similar role
- Know accounting concepts and relevant VAT regulations are essential.
- Understand data protection in the context of a membership organisation is desirable.
The list above is not exhaustive. For full role and candidate specific details, please review our Job Pack.
Application Process
If this sounds like you, please send a filled application form (including a supporting statement) alongside EOM form and send them to us.
You will see on our Job Pack that we are a equal opportunities employer and we live by our 4 main values: Inclusive, Collaborative, Open and Brave. KCLSU is a fun, social and flexible work environment which offers opportunities for development as well as great staff benefits.
Benefits of Working for KCLSU include:
- Hybrid Working Policy
- Pension Contribution
- Interest Free Season Ticket Loan & Computer Loan
- Cycle to work Scheme
- Enhanced Sick Pay
- Enhanced Maternity and Paternity Pay
- Eye Tests & single focal glasses allowance
- 25 days annual leave plus bank holidays and university closure days
- Discounts at KCLSU venues
- £30 wellbeing allowance per term
- Employee Assistance Programme
- "No meeting Friday" ethos
- Death in Service
At KCLSU Equality, Diversity and Inclusion are at the heart of everything we do and we endeavor to ensure equal treatment of all candidates. We welcome a diverse range of applicants and are open to discussing flexibility with the right candidate. Reasonable adjustments will be made for candidates with disabilities at all stages of the recruitment and selection process, and to ensure that a successful candidate with a disability can undertake the post.
Eligibility
To be eligible to apply for this role you must:
- Be eligible to work in the UK, and provide proof of this (i.e. a passport/visa) when asked by KCLSU. Please note that KCLSU is unable to offer visa sponsorship.
- Have a National Insurance number, or be in the process of applying for one
- Not be a trustee of King’s College London Students’ Union
KCLSU is an independent charitable organisation that works to further the interests of approximately 36000 students at King's College London. Join us!
The client requests no contact from agencies or media sales.
Events and Facilities Technician
£26,221 - £28,795 pa, plus excellent benefits
London
Permanent, full-time
Would you like to work in a fast-paced environment, where you work closely with team members and are responsible for maintaining the general upkeep of our College?
We are looking for someone who is proactive and will take pride in the look and feel of the property – ensuring the standard is great for our staff and members. Ideally with some experience of maintenance or facilities with a proactive approach to solving and taking ownership of problems. A relevant trade would give you the edge but is not essential.
You will be taking responsibility for ensuring that the College is exceptionally well-maintained, well-presented and functional. Duties include ensuring that health and safety standards are met, first line reactive repairs and maintenance is addressed, minor redecoration and accompanying contractors where necessary, and conducting daily building checks. Events roles include ensuring that meeting spaces are set up ready for the day’s events, as well as being present for some events that are out of working hours.
So, if you are currently looking for an exciting new opportunity where no two days are the same, we would love to hear from you.
The College values a diverse workforce and welcomes applications from all sections of the community, reflecting the population it serves.
We are committed to building and maintaining an inclusive and supportive culture, a place where we can all be ourselves and succeed on merit. We aim to promote a more inclusive environment, which attracts all candidates and signals our commitment to celebrate and promote diversity.
We will provide appropriate reasonable adjustments for candidates who may have a disability.
We only recruit the best and in return for your commitment the College offers an attractive salary and benefits.
We operate a hybrid working model of on-site and working from home/remote, which helps to ensure a flexible work life balance.
We welcome applications from all sections of the Community.
The Royal College of Psychiatrists is the professional membership body for psychiatrists and promotes excellent care for people with mental illness. It has 19,000 members and engages with government and the media as the leading voice of the UK’s mental health services. The College is a values-based organisation and, in 2019, was named Charity of the Year in the European Diversity Awards.
Closing date: 24 October 2024.
Interviews: 13 November 2024.
Head of Devolved Nations and Divisions
£57,869 - £63,540 pa, plus excellent benefits
London (including flexible working)
Full-time, permanent
We are looking to appoint a dynamic, diplomatic, and driven individual to help lead the work of the teams that support our members in the UK with their professional development.
Reporting to the Director of Professional Standards you should have excellent line management skills, be highly articulate and have a strong understanding of membership engagement within a professional membership organisation, as well as understanding of the political, educational and legislative landscapes in England, Northern Ireland, Scotland and Wales.
We need a thoughtful and confident individual to lead and support a large team delivering a busy and diverse portfolio. We only recruit the best and in return for your commitment the College offers an attractive salary and benefits.
The College values a diverse workforce and welcomes applications from all sections of the community, reflecting the population it serves.
We are committed to building and maintaining an inclusive and supportive culture, a place where we can all be ourselves and succeed on merit. We aim to promote a more inclusive environment, which attracts all candidates and signals our commitment to celebrate and promote diversity.
We will provide appropriate reasonable adjustments for candidates who may have a disability.
We only recruit the best and in return for your commitment the College offers an attractive salary and benefits.
We operate a hybrid working model of on-site and working from home/remote, which helps to ensure a flexible work life balance.
We welcome applications from all sections of the Community.
The Royal College of Psychiatrists is the professional membership body for psychiatrists and promotes excellent care for people with mental illness. It has 19,000 members and engages with government and the media as the leading voice of the UK’s mental health services. The College is a values-based organisation and, in 2019, was named Charity of the Year in the European Diversity Awards.
Closing date: 28 October 2024.
Interviews: 12 November 2024.
Reed Finance are proud to be working exclusively with London Design & Engineering University Technical College in appointing a Chief Financial Officer (CFO) to oversee all financial aspects of their educational institutions, including the UTC, the 6th Form, and the Engineering Skills College. The CFO will be responsible for strategic financial planning, managing financial risks, financial reporting, and ensuring sustainable economic health.
This is an exciting time to be joining when significant and substantial growth is being planned, which you will be pivotal in supporting the delivery of. We are seeking an insightful and highly strategic individual who has the ability and appetite to influence at both micro and macro level. An engaging individual, comfortable with leading day-to-day operations and presenting to trustees and external organisations.
Key deliverables of the role:
- Advise the CEO and board on financial strategy and operations.
- Develop and implement the trust’s strategy, providing financial analysis and guidance on all activities.
- Conduct financial due diligence on potential new members of the trust and report recommendations.
- Manage the budget process, ensuring alignment with the trust’s strategic objectives.
- Develop and monitor the trust’s business plan using effective financial and budget modelling.
- Ensure robust financial management through the development and monitoring of financial policies and procedures.
- Manage internal and external audit procedures, ensuring compliance and addressing any recommendations.
- Oversee the trust’s commercial contracts and procurement procedures to achieve financial efficiencies.
- Complete and submit financial returns as required by regulatory bodies.
- Manage the central finance team, ensuring professional development and best practices.
Required Skills & Qualifications:
- Professional accounting qualification (ACA, ACCA, CIMA, or equivalent).
- Bachelor’s degree or higher in Finance, Accounting, Business Administration, or a related field.
- Proven experience in a senior financial leadership role within a similar sized organisation.
- Demonstrated success in financial planning, analysis, and strategy development.
- Strong leadership and management skills, with the ability to motivate and inspire teams.
- Excellent communication and interpersonal skills, with the ability to collaborate effectively at all levels.
- Strategic thinker with strong project management skills.
- In-depth knowledge of financial regulations, standards, and best practices.
Benefits:
- Competitive salary package.
- Opportunities for professional development and growth.
- Dynamic and supportive work environment.
- Contribution to significant educational initiatives.
- Hybrid working available, typically one day per week working from home, though consideration for two working days from home will be given for the right individual.
The closing date for applications, which will require a tailored CV and supporting statement is midnight on Sunday November 3rd.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the Organization
A leading organisation dedicated to enhancing women's healthcare globally, this professional membership association sets standards for clinical practice and advocates for women’s health, emphasizing high standards, innovation, and inclusiveness.
About the Role
An innovative and strategic organisation is on the lookout for a dynamic Director of Finance to join their leadership team. In this pivotal role, the successful candidate will spearhead the finance function, oversee financial operations, manage budgeting processes, and champion the long-term financial sustainability of the organisation. This position is crucial for ensuring financial stability while driving efficiency and fostering innovation to support the mission of improving healthcare outcomes worldwide within women.
Key Responsibilities:
- Lead a talented finance team in developing and executing financial strategies.
- Oversee financial planning, budgeting, investment management, and cash flow.
- Drive operational efficiency through transformative systems improvements.
- Collaborate with leadership to ensure financial processes align with strategic objectives.
About the Ideal Candidate
The ideal candidate is a strategic, detail-oriented finance professional with strong leadership and analytical skills. They should have extensive experience managing finance teams and a commitment to the organisation’s mission.
Requirements:
- Qualified accountant (ACA, ACCA, CIMA) or equivalent.
- Significant leadership-level finance experience in public, private, or nonprofit sectors.
- Proven track record in strategic planning, budgeting, and taxation.
- Experience in system improvement and collaboration with non-financial teams.
Culture and Benefits
This organization offers a vibrant, values-led culture and a comprehensive benefits package, including:
- Flexible working options.
- Generous annual leave and festive season closures.
- Substantial pension contributions.
- Enhanced leave policies for maternity and adoption.
- Learning and development opportunities.
- Lifestyle discounts.
For more information on this role please apply or contact Rosemary Pini at Allen Lane website.
Closing Date: 10:00 AM on 21/10/24
This organisation values diversity and is committed to being an inclusive employer, actively encouraging applications from candidates with varied backgrounds.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Evolve, a leading mental health counselling charity, is seeking a part-time administrator receptionist, to be the first point of contact for clients seeking our non-emergency professional mental health counselling services.
The postholder will manage phone calls and web enquiries through to successful conclusions via our Head of Counselling and their team of over fifty counsellors, creating and maintaining client records with Charitylog – a client records management system.
They will be the key source of information and support for this team of counsellors, who all work remotely currently across greater Cambridgeshire, Northants, and Peterborough areas, making sure they have all necessary support and information for their roles.
Our administrator will also organise and manage all other corporate information for the Trustee Board, the CEO, and their leadership team plus our volunteer staff – building an effective ‘memory’ for Evolve and helping us to grow and support more people.
More than a conduit for enquiries, the successful applicant will be initiative-taking and self-directing, taking immediate action and ownership of their tasks and ensuring 100% completion. A high degree of professionalism, and a regard for boundaries and confidentially are essentials, as is resilience for a sometimes-challenging role at a time of change and growth in Evolve. Strong abilities in the use of IT and especially records management systems are vital for this post.
Please refer to the attached Job Description & Person Specification for full details of this role. We are wanting to make an appointment very soon and will review applications (CV plus covering letter addressed to the CEO) as they come in. Interviews will be via Teams, in two stages.
To apply, please submit your CV and a covering letter of no longer than one page, outlining why your skills and experience match the requirements of this role. Please note, applications submitted without a covering letter will NOT be considered.
The client requests no contact from agencies or media sales.
Finance and HR Administrator
Contract: Permanent, full-time (subject to successful completion of a probationary period of three months)
Salary range: £26,000-£30,000 per annum, depending on experience and qualifications
Based: South Kensington, London, Hybrid.
About the Role
We are seeking a full time Finance and HR AdministratorHuma to support timely processing of financial transactions, accurate accounting, consistency of financial records, supporting the year-end close as well as supporting the HR advisor with administrative tasks.
As the Finance and HR Administrator, you will become an integral part of our dedicated team, ensuring the smooth functioning of the HR and financial operations.
Duties and responsibilities
- Accounts receivable: review and issue of sales invoices, processing and uploading, and debt recovery, and follow-up invoicing queries.
- Processing direct debits and credit card expenses.
- Cash and bank reconciliation and updates of bank and deposit balances.
- Recording receipts: subscriptions, legacies, grants, gift aid & investment income.
- Reconciliation of receipts in the financial system and the CRM system.
- Ensuring accurate VAT coding and assist in the preparation of VAT returns.
- Support balance sheet account reconciliations.
- Support for ad hoc general accounting tasks as required.
- Manage the onboarding and offboarding process for employees including handling onboarding communications, HR system setup, stakeholder notifications, and IT ticket requests.
- Maintain and update the HR system, ensuring all employee records are accurate and up to date.
- Prepare internal correspondence and communications as needed.
- Oversee the HR and Finance inboxes, managing enquiries.
- Coordinate internal staff training sessions, ensuring smooth scheduling and communication.
- Maintain personnel files and general HR record-keeping.
About us
Founded in 1830, we are the UK's learned society and professional body for geography. Discover our history and find out how our work and people contribute to the advancement of geography worldwide.
As a charity, learned society and professional body we serve an exceptionally wide range of public and professional audiences, including our 16,000 members. We reach millions of people each year through our work to advance geography and support geographers.
The Society offers professional accreditation to members through Chartered Geographer status.
Benefits
There are a range of benefits at the Society which include the following:
- 35-hour working week with core working hours between 10.00am and 4.00pm.
- Flexible working arrangements are available with a mix of office based and home working.
- 25 days annual leave per annum, pro rata, plus public bank holidays.
- Society closure between Christmas and New Year, in addition to the basic annual leave allowance.
- Pension scheme - 3% employee, 7.5% employer.
- Group Life Assurance at four-times basic annual salary.
- Corporate eye care vouchers.
- Cycle to work scheme.
- Free 24-hour Employee Assistance helpline with available counselling support.
Closing date: 11.59pm on Sunday 3 November 2024.
Interviews are planned to take place on Monday 11 November 2024.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
The Society is committed to equal opportunities and values diversity in its workforce.
No agencies please.
Do You Have a Strong Background in Database Administration? Do you have experience using Raiser's Edge? Are you looking for a remote opportunity?
We are working with a well-established international animal welfare charity to recruit for a Database Officer (12-month Maternity cover). You will be responsible for supporting and contributing to the charity's database operations.
The Contract:
* Salary: Circa £37,500 per annum
* Duration: 12-month fixed-term role to cover maternity
* Work Pattern: Hybrid - remote, up to 1 day a month in the office, subject to business needs
* Hours: 34.5 hours per week
* Location: London
.
Benefits:
* 26 days annual leave plus bank holidays
* Pension: Automatically enrolled in our pension scheme after three months
* Training and Development opportunities
* Medical Cash Plan
* Gym Membership Discount
* And many more!
About the role
As the Database Officer, you will be responsible for supporting and contributing to the organisation's database operations, including ensuring all income received is accurately and promptly processed. You will help maintain the database to ensure data quality, assist with running data selections, and support the Fundraising teams with their data requirements.
Key Responsibilities:
* Gift Processing: Import and process donations from various sources, ensuring accuracy with platforms like Blackbaud and PayPal.
* Finance and Reconciliation: Collaborate with the Finance team to reconcile gift income and ensure accurate data from suppliers.
* Database Maintenance: Ensure data quality, maintain GDPR compliance, update records, and manage Gift Aid declarations.
* Support and Training: Provide training and support to teams, manage helpdesk queries, and assist with reporting and data selections for fundraising.
About you
* Knowledge of Data Protection: Familiarity with charity law, fundraising regulations, best practices, and GDPR.
* Advanced Raiser's Edge Skills: Proficient in using Raiser's Edge and Import-o-Matic databases.
* Income Processing: Experience in processing income on Raiser's Edge.
* Database Administration: Proven experience in database management and administration.
* Gift Aid Experience: Knowledge of Gift Aid, including reconciliation and claims processing.
If this opportunity is of interest of interest please get in touch ASAP We are reviewing CV's as they come through. We would be happy to discuss the role/opportunity with you.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
We are looking for Maternity Cover for a Safeguarding Advisor. If you bring both a breadth of safeguarding experience and an understanding of faith contexts, we have a new opportunity for you to use your accrued knowledge and skills for a good cause.
Thirtyone:eight, the UK’s leading Independent Christian Safeguarding charity is looking for a dedicated and knowledgeable Safeguarding Advisor. You will provide an expert and professional service on behalf of thirtyone:eight; including the provision of consultancy and engagement services, maintenance of policy, procedure and best practice guidance and contribute to the operation of our safeguarding helpline.
We are looking for a person with strong communication skills and experience of providing safeguarding support and advice as part of a multi-disciplinary or faith-based context to join our established team for maternity cover.
With a demonstrated commitment to the safeguarding and wellbeing of children and adults, you will need a good working knowledge of safeguarding policy, practice and legislation across diverse contexts (including the UK four nations), as well as a solid understanding of implementing safeguarding at a grass-roots level with faith organisations. In return you’ll get to work in a supportive and rewarding environment and the opportunity to share and learn from fellow safeguarding professionals from a range of backgrounds and settings.
Please note that this job could be home based, office based or hybrid.
The out of hours cover hours are: 7am-9am and 5pm-midnight weekdays; and 7am - midnight Sat & Sun. There are minimal calls coming through during this time so you would not be on the phone all these hours.
JOB PURPOSE
There has never been a more challenging time for refugees. At UK for UNHCR we are determined to be as effective and inclusive as we can to mobilise resources to support vital work for displaced people. We aim to share the refugee experience to inspire hope and compassion with our supporters and key audiences in the UK.
As our Director of People, you will provide strategic leadership and direction for human resources and organisational development, ensuring the charity remains a top-tier employer that attracts, retains, and develops talent. This is a key leadership role, where you will drive organisational culture, ensure compliance with UK employment laws, and foster an inclusive and high-performing workplace aligned with the charity's values and goals. Reporting directly to the CEO and sitting on the Senior Management Team (SMT), this is an exciting opportunity to be the first Director of People for the charity, which has grown rapidly since its inception in 2020. You will have the opportunity to shape your future team, which currently includes a Senior Manager of HR & Ops who is interim and some support from our Operations Officer.
This is a part time position - 3 or 4 days per week.
If you think you have the relevant skills and crucially, the passion to support the refugee cause, please apply. We welcome applicants from minority ethnic and protected groups.
WHO WE ARE AND WHAT WE DO
United Kingdom for UNHCR is the United Nations Refugee Agency’s national charity partner for the United Kingdom. We generate public awareness and funds to protect refugees through UNHCR’s humanitarian operations across the world.
Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term.
Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause.
DIVERSITY, EQUITY, INCLUSION AND BELONGING
We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person.
UK for UNHCR is proud to have an Inclusion Network as well as a Diversity & Inclusion Working Group. Our Inclusion Network team work to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I (Diversity & Inclusion) Approach.
We are also open to flexibility in many different ways, including an element of working from home and flexible hours. Please don’t be afraid to speak to us about this at the interview stage, so we can explore what’s possible.
Key Responsibilities
Strategic HR Leadership:
- Develop and implement a comprehensive People & Skills Strategy aligned with the charity’s mission and goals.
- Develop the annual budget and manage expenditure for all areas of responsibility.
- Lead the creation of a positive organisational culture, promoting diversity, equity, and inclusion at all levels.
- Advise the CEO and senior leadership on HR issues, trends, and best practices.
- Champion staff well-being, engagement, and development, ensuring a culture of continuous learning and growth.
- Represent the charity at external HR and humanitarian forums, conferences, and events.
- Work closely with the Board of Trustees and lead in the management of the Board’s Remuneration Committee.
Recruitment and Talent Management
- Oversee the recruitment and onboarding process, ensuring the charity attracts diverse and qualified candidates.
- Develop talent retention strategies, ensuring the charity is an employer of choice in the humanitarian sector.
- Implement learning and development programmes to nurture leadership, enhance skills, and ensure compliance with sector-specific training (e.g., fundraising / line management skills, safeguarding, data protection).
Performance and HR Compliance
- Oversee performance management systems, ensuring they are fair, transparent, and supportive of staff development.
- Ensure compliance with UK employment legislation, including employment contracts, grievances, disciplinary procedures, and workplace policies.
- Provide oversight of health and safety regulations, safeguarding standards, and risk management across all organisational levels.
- Responsible for maintaining and continuousy improving the charity’s HR software system and other HR platforms.
- Ensure compliance with data protection laws for all HR related information.
- Use data to generate insights, inform decision-making and improve processes.
Employee Engagement and Culture
- Lead on creating a culture of collaboration, empathy, and shared commitment to the charity’s values.
- Design and implement employee engagement initiatives to enhance job satisfaction and motivation.
- Ensure effective communication channels between leadership and staff, including regular staff surveys and feedback mechanisms.
Key Skills and Experience
- Proven experience in a senior HR leadership role in the UK charity sector.
- Solid understanding of UK employment law and most recent best practices. A commitment to continuous professional development in this area.
- Strong commitment to diversity, equity, and inclusion, with experience implementing organisational change in this area.
- Demonstrated ability to manage complex employee relations issues sensitively and effectively.
- Excellent interpersonal and communication skills, with the ability to influence and inspire at all levels of the organisation.
- Level 7 CIPD qualification (or equivalent) highly desirable.
- Experience working in international agencies or NGOs highly desirable.
- Understanding of refugee issues and/or experience working with vulnerable communities would be a significant advantage.
Personal Attributes
- Empathy and a strong commitment to the humanitarian values of the charity.
- Leads with integrity, accountability, and a collaborative approach.
- Strategic thinker with the ability to deliver practical and impactful solutions.
- High emotional intelligence, able to foster trust and build strong relationships across diverse teams.
What We Offer
- Opportunity to make a real impact in a growing charity with an international mission.
- Flexible, hybrid working environment.
- Comprehensive benefits package, including pension contributions and a focus on well-being.
- Ongoing professional development opportunities.
WHY JOIN UNITED KINGDOM FOR UNHCR?
You will be part of a high performing agile team of talented people, all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive and inclusive environment, where your work will be recognised and appraised.
What else?
Wellbeing
- 28 days’ leave per annum plus bank holidays (or pro-rata for part time).
- Employee Assistance programme providing 24/7 access to online GP, mental health support and virtual wellbeing.
- Hybrid and Flexible Working.
- Access to 100s of perks with discounts on everyday purchases.
- Office wellness perks.
- Discount on gym memberships.
- Staff socials.
Financial
- Pension scheme with an employer contribution of 8%.
- Non-contributory group life assurance scheme.
- Non-contributory Income protection scheme.
- One-off contribution towards homeworking set up.
- Enhanced maternity, paternity, shared parental, and adoption pay.
- Enhanced sick pay scheme.
Development
- Comprehensive training and continuing development opportunities.
- Individual training budget.
HOW TO APPLY
If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section of our online portal.
Closing date: Midnight, Monday 21st October.
First interviews: w/c 4th November
Second interviews: w/c 11th November
If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation, please contact us using the email address provided when you click through to our online portal . We will make every effort to respond to your request for assistance as soon as possible.
We stand with refugees – will you join us?
The client requests no contact from agencies or media sales.
Salary: £24,303 (£40,505 pro-rated)
Hours: 22.5 (3 days) per week
Location: Remote working with ability to come to London for meetings
Duration of contract: Fixed term for a year
Closing date for applications: Sunday Oct 27th at 11:59 pm
Skills Testing: W/C 28th October 2024 (if this date will not be possible for you, please let us know when you submit your application; the skills test will focus on writing and budgeting)
Interviews to be held on: W/C 4th November 2024 (Online)
Reporting to: Partnerships & Communications Lead, line/project manager
Start date: As soon as possible
We're looking to recruit a part-time Partnerships Coordinator. If you have a background in fundraising, strong written and verbal communication skills, enjoy building and maintaining relationships, and have a passion for migrant and sanctuary seeker rights, this might be your next job!
Responsibilities:
The Partnerships Coordinator will work closely with the Partnerships & Communications Lead and share some responsibilities. You duties will include:
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Grant Writing: Write compelling grant applications, funding proposals, and update reports to secure funding from various sources, including trusts, liveries, and corporate foundations.
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Research: Identify and research a pipeline of realistic funding opportunities.
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Donor Relations: Develop and maintain strong relationships with existing donors and prospects, ensuring their continued support and engagement with EFA's work.
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Fundraising Strategy: Contribute to the development and implementation of EFA's fundraising strategy. Support on diversifying our income streams, focusing on other areas of fundraising such as statutory, corporate giving, individual giving, membership, and events.
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Collaboration: Liaise closely with the Partnerships and Communications Lead, Hub Leads and Project Managers to plan and develop strong funding proposals that align with EFA's strategic objectives.
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Database Management: Maintain accurate records of donors, grants, and funding opportunities on Donorfy. Communicate effectively with the finance team.
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Monitoring and Evaluation: Help to monitor and evaluate the outputs and outcomes of our projects, and maintain accurate records of grant conditions.
Qualities:
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Attention to detail and ability to manage multiple tasks and deadlines effectively.
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Excellent written and verbal communication skills, capable of building and maintaining strong relationships with donors, partners, and colleagues.
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A genuine interest in EFA's mission and a positive, can-do attitude.
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Dedicated to achieving measurable outcomes and meeting fundraising targets.
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Ability to work collaboratively with colleagues and motivate team members to achieve shared goals.
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Strong analytical skills and the ability to identify and address challenges effectively.
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Committed to creating a diverse and inclusive work environment that values different perspectives and experiences.
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Passionate about social justice and committed to creating a more equitable world.
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Ability to thrive in a dynamic environment, adapting to changing priorities and challenges.
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Open to working in a flat, non-hierarchical structure and fostering a collaborative team culture.
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Aligned with EFA's core values and principles values and principles.
About EFA
English for Action provides free, participatory, and empowering English for Speakers of Other Languages (ESOL) classes for migrants in London. Our classes are spaces to build community and support students to organise collectively around issues like employment and housing rights. Our work currently supports around 400 adult migrants across London. We’ve become a national centre of good practice for a radical participatory approach to ESOL, informed by the work of Paulo Freire, and we share this approach through training, research and partnerships.
Organisation: We are a staff team of 8 people supported by a larger team of volunteers and 9 trustees. EFA promotes shared leadership and collaboration and we aim for our organisational structure to reflect this. In the last 4 years we’ve transitioned away from having a CEO to an executive team to oversee operations and decision-making. As a charity, ultimate responsibility for, and control of, the organisation lies with the Board of Trustees.
Fundraising at EFA: We have one permanent fundraiser at EFA, who works two days per week on this area of work. The majority of EFA’s funding comes from charitable trusts and foundations but we are also funded directly by some of our partner institutions to provide courses for their members. We receive some local authority/EU funding as well. We raise additional funds through individual giving, corporate relationships and earned income. We are keen to explore new areas of fundraising and/or develop some of our less well established income streams.
EFA employee benefits include:
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Pension scheme with employer matched contribution, currently at 6%.
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Pay rises in line with inflation wherever possible (we have a flat pay structure).
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Tech and cycle scheme.
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Flexible working possible based on your needs.
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Continuous Personal Development actively encouraged and training opportunities explored.
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Enhanced annual leave: starts with 24 days per annum pro rata, rising to 32 days per annum pro rata plus Bank Holidays (pro-rata for part-time hours) after probation, with some restrictions on when holidays must be taken.
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Full entitlement to days off for sickness (including mental ill-health), compassionate leave, bereavement leave, and parental leave.
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Enhanced maternity/paternity/adoption/shared parental leave pay.
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Enhanced sick pay.
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Collaborative decision making on organisational strategy and practice.
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Working within an organisation that makes a huge difference in communities across London and the UK.
Equal opportunities
EFA strives to apply equal opportunities principles both in its recruitment and in its work. We oppose all forms of unlawful or lawful discrimination on the grounds of colour, race, nationality, ethnic or national origin, gender, sexuality, marital status, religion, age or disability.
The successful candidate will be selected purely on the basis of how well they fit the person specification, as judged by their application materials and their interview.
We would particularly like to encourage applications from people of colour / black or brown people, who are currently underrepresented in EFA (as well as the non-profit sector as a whole). As an organisation which works with migrant ESOL learners, we also particularly welcome applications from people who have experienced moving to the UK, people who have learnt ESOL before and people who have English as an additional language.
Where two or more candidates are judged to be of equal merit, priority may be given to a candidate who belongs to a less well-represented group.
Learning language, making change - supporting migrant communities to learn English and take action for equality and social justice.
The client requests no contact from agencies or media sales.
Careers Coordinator
£29,645 to £32,553 pa, plus excellent benefits
Aldgate, London
Permanent, full-time
This opportunity is for a coordinator skilled in administration, with a flexible attitude and ability to manage their workload across a range of activities. As a self-motivated team player, you will work independently and with the team to create innovative ways of working as projects evolve.
In this varied and interesting role, you will use your strong organisational skills to ensure our members receive an excellent service from the College. You will be working with highly motivated people and will need excellent written and verbal communication skills to work effectively with a range of people from school students to consultant psychiatrists.
The Training and Workforce team provides operational support to psychiatrists throughout their careers. Our careers activities are aimed at school students, medical students, and trainee doctors to help them develop and to encourage them to choose a career in psychiatry.
The College values a diverse workforce and welcomes applications from all sections of the community, reflecting the population it serves.
We are committed to building and maintaining an inclusive and supportive culture, a place where we can all be ourselves and succeed on merit. We aim to promote a more inclusive environment, which attracts all candidates and signals our commitment to celebrate and promote diversity.
We will provide appropriate reasonable adjustments for candidates who may have a disability.
We only recruit the best and in return for your commitment, the College offers an attractive salary and benefits.
We operate a hybrid working model of on-site and working from home/remote, which helps to ensure a flexible work-life balance.
We welcome applications from all sections of the Community.
The Royal College of Psychiatrists is the professional membership body for psychiatrists and promotes excellent care for people with mental illness. It has 19,000 members and engages with government and the media as the leading voice of the UK’s mental health services. The College is a values-based organisation and, in 2019, was named Charity of the Year in the European Diversity Awards.
Closing date: 21 October 2024.
Interviews: 7 November 2024.