Membership Operations Manager Jobs in East Molesey, England
Coin Street Nursery has a fantastic opportunity for a Deputy Operations Manager, to join our friendly and committed team, where you’ll will be part of the first-class nursery management and ideally be familiar with working in a similar setting, though this is not essential.
You will be working in a busy nursery office and will provide proactive management of our occupancy across our childcare provision, monitor income and expenditure to ensure we deliver against our agreed budgets. You will be the first point of contact for families interested in our provision and work with colleagues to ensure onboarding of new families is seamless.
The Nursery team works in collaboration with the Family & Children’s Centre, this role is crucial in providing organisational support and line managing two Data Outreach Officers.
We are looking for a deputy manager who can demonstrate the following:
• Proven administration and customer service experience
• Financially literate, with an ability to understand, monitor and meet budgets
• And ideally experience in managing and allocating resources (for example staffing rotas, budget allocations, stock control.
What We Do
We provide the opportunities and spaces for people to lead their own change.
Our activities are wide and far reaching. From giving families and children the best start in life through our childcare and family support, to creating and maintaining high quality live, work and play spaces on land which we own.
We promote enterprise, creativity and lifelong learning whether that’s through providing employment, volunteering opportunities, nurturing enterprise or delivering programmes and activities. We provide housing that supports our community; we champion co-operative housing and influence local and national housing policy.
From sports and dance to healthy eating and gardening, we offer a range of facilities and activities accessible to everyone to support health and wellbeing in our community.
Extras
In return, we can offer you:
• 35 days’ annual leave (including bank holidays) pro rata for part time staff (increases with length of service)
• 8% contributory pension scheme (5% employer contribution, 3% employee contribution)
• Health and wellbeing support, including online mental health therapy sessions
• Free gym membership at Colombo, annual flu jabs
• Commitment to training and development
Contract
Full time, 35 hours per week, permanent
Shift rota basis working either 7:45am- 3:45pm, 8:30am-4:30pm, 9am – 5pm and 10am-6pm
Salary
£38,300 per annum
Closing Date
Please send your application by midnight on 16 February 2025.
Successful candidates will be required to undertake an Enhanced DBS check.
As an organisation, we are passionate about creating an inspirational neighbourhood - powered by social enterprise.
The client requests no contact from agencies or media sales.
SOS Children’s Villages UK is part of a global federation, which exists to ensure that each child and young person grows up with the healthy relationships they need to become their strongest selves. We are the world’s largest non-governmental organisation focused on supporting children and young people who don’t have, or who are at risk of losing, parental care.
We are now looking for a UK-based capable Fundraising Administration & Operations Officer to provide critical support to the Partnerships & Philanthropy and Programme Funding teams.
· Enable smooth operation of systems and processes
· Implement standard operating procedures
· Support high-value fundraising and programme teams to work efficiently and effectively.
· Coordinate diaries, travel, meetings (internal and external)
· Accurate and efficient data collection and reporting
· Oversee Salesforce CRM and manage programme pipelines
· Liaise with colleagues across SOS Children’s Villages UK, the global Federation and external partners
If you are a proactive, detail-oriented professional with experience in operations, systems or administrative roles – and a passion for support teams working to improve children’s lives – we want to hear from you!
To Apply
Please read the full Candidate Pack attached which contains the entire job description and person specification and submit a copy of your CV and a covering letter.
The deadline for applications is Tuesday 11 February 2025 at 23:59 UK time. We reserve the right to close the application process early if a successful candidate is found.
Please note: The post-holder must be UK-based. We are unable to provide employment sponsorship if required and unfortunately cannot progress applications without the required right to live and work in the UK on a permanent contract.
Please read the full Candidate Pack attached which contains the entire job description and person specification, and submit a copy of your CV and a covering letter.
The client requests no contact from agencies or media sales.
We are looking for a manager who is highly organised with excellent leadership skills. You will have a passion for helping those who are vulnerable, disadvantaged and struggling on low income
The Foodshop is an initiative of Sutton Community Works based in St Nicholas Shopping Centre in Sutton aimed at supporting those struggling on low income. Members pay £4 a visit and get access to approx. £27 worth of fresh, chilled, frozen, and ambient foods.
We normally serve 120 customers a week during our opening times of 10-12noon Thursday, Friday, and Saturday. This is achieved through a small staff team and 50 volunteers whom you will manage. You will be responsible for the smooth day to day running of the Food Shop which includes managing food stock levels.
Our aim is to enable residents out of Food Poverty through the Foodshop and linking them with further support to address underlying issues.
You will have excellent communication and interpersonal skills and the passion and heart to serve those in need.
The client requests no contact from agencies or media sales.
Battersea Dogs and Cats Home's Income Generation department are looking for someone to join us as a Senior Philanthropy & Trusts Manager.
Working closely with the Philanthropy Managers, and the Trust Lead, you will lead the teams to secure, and grow, vital funding from philanthropic and trust sources to support the welfare of dogs and cats across the UK and internationally. The role currently leads a team of 5, which will grow over the next 2 years.
The postholder will oversee the Philanthropy & Trusts strategy, KPI development and measurement, and budgets for the teams. The role is also responsible for growing the prospect and donor pools for both Philanthropy & Trusts and ensuring that the team’s donor development plans reflect best practice in cultivation, solicitation and stewardship. They will lead on a small number of Battersea’s highest level donor relationships.
They will work closely with colleagues across the organisation, but in particular with the Head of Philanthropy, Partnerships & Commercial, the Senior Corporate & Commercial Partnerships Manager, the Strategic Case for Support Manager and the Special Events & Stewardship Manager, to collaborate on joint projects and ensure contacts are shared to maximise all opportunities.
This is an exciting opportunity to further develop an already successful team and make a real difference to the cause of animal welfare.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Closing date: 5th February 2025
Interview date(s): w/c 10th February 2025 (1st round); w/c 17th February 2025 (2nd round)
To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.
The client requests no contact from agencies or media sales.
Are you an adaptable IT Project Manager with experience in successfully delivering business transformation projects and change activities?
We are recruiting for an experienced IT Project Manager to manage new and ongoing developments and transformations of the organisation's systems and associated products, from project initiation to implementation.
About this job:
As IT Project Manager, you’ll:
- work closely with stakeholders across your assigned business areas to drive IT projects forward, building strong, effective relationships with project delivery teams and other departments,
- manage the JIRA board for your projects and run regular sprint meetings,
- be responsible for the success of projects, assessing risk and ensuring adherence to project methodology standards at all times,
- monitor costs and maintain documentation throughout the project lifecycle, ensuring each project stays on track.
About you:
To be successful in this role, you’ll be an IT project manager with proven experience of delivering end-to-end projects across business change and transformation. You’ll be a confident user of project management tools, who is focused on delivering high-quality solutions. You’ll also be an excellent communicator, with the ability to build effective working relationships at all levels. Ideally, you’ll have worked on projects involving Salesforce.
Please note, this role is being offered as a fixed-term contract until July 2026.
About Dogs Trust:
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.
To apply for this position please click the APPLY NOW button. Our application process requires you submit a CV and a cover letter explaining your interest and suitability for the role. Please note, on rare occasions, we may close vacancies early if we receive an overwhelming response, so to avoid potential disappointment, please apply at your earliest convenience.
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
You will develop 5-6-figure applications to trust, Lottery and statutory funders and to build robust cases for support and compelling proposition documents for the wider Philanthropy and Partnerships Team to use in approaching corporate and major philanthropic funders.
Working closely with both fundraisers and delivery leads across the charity, you will identify appealing funding opportunities aligned with Diabetes UK’s strategic priorities, and make sure the team have what they need to showcase these confidently to high-value supporters. You will also use cross-charity relationships to manage a portfolio of committed trust and statutory/Lottery grants.
You will be a highly skilled trust and/or statutory funder with experience of securing five- and six-figure grants and managing externally funded projects. You will have the versatility to use these skills to help meet the requirements of high-value corporate and philanthropic donors. You will enjoy building relationships across the charity and using your superb communication and writing skills to translate often complex projects into compelling propositions. This exciting and challenging role would also suit someone with excellent organisational and time management skills.
The client requests no contact from agencies or media sales.
The purpose of your role
We are looking for a talented and motivated individual to join our small yet effective People Team as our HR and Recruitment Assistant Manager. This is a critical role in the team and is designed to lead Police Now’s internal recruitment process, ensuring we have mission-aligned, talented, and diverse individuals working at our Head Office. The role is the first point of contact for candidates and hiring managers, supporting them throughout the recruitment journey, and effectively managing and taking responsibility for each stage of the process from attraction, selection, and onboarding. Along with the support of a HR & Recruitment Coordinator, this position is integral in finding the very best people for our range of roles across our Head Office, ensuring every candidate’s journey is professional, timely and positive.
As well as being responsible for the Head Office recruitment process, you will be involved in leading a range of HR projects and tasks. You will work collaboratively with the People Team to help shape an inclusive and equitable culture at Police Now Head Office, enabling employees to thrive in their roles.
This is an exciting opportunity to utilise your recruitment and HR expertise in a versatile, supportive and agile working environment.
Key responsibilities
- Lead on and continuously evolve the recruitment process for Head Office staff at Police Now, ensuring the process remains inclusive and accessible for candidates and provides them with an exceptional experience.
- Line manage the HR & Recruitment Coordinator, ensuring they have effective support, training and ongoing development planning to thrive in their role.
- Act as primary point of contact for hiring managers, guiding them through the end-to-end recruitment journey and providing them with feedback to ensure the process is followed to a high standard.
- Maintain an effective onboarding process, including running an all-day Induction Day to enable new starters to have a successful start in the role.
- Lead the delivery of strategic workforce planning, by analysing Recruitment and People data and interpreting trends to drive action to continuously improve our employee experience. This includes creating monthly reports for the Executive team.
- Work with the HR Manager and Head of People on key HR work-streams not limiting to critical role mapping, succession planning across the organisation and designing and delivering staff training.
- Standardise job descriptions and interview processes across all departments of Police Now to ensure consistency against Police Now’s Competency Framework and Leadership Principles.
- Maintain and nurture existing external partnerships and accounts, including advertising companies and our current Application Tracking System, and continue to look for new opportunities to develop networks.
- Manage the recruitment and office management budget lines, with support from the Head of People, allocating funds to ensure return on investment.
- Collaborate with the wider People Team with HR activity and projects such as office management and Health & Safety, performance review cycles, HR comms and EDI activities.
- Regularly review and monitor recruitment and wider HR policies and processes.
- Stay up to date with recruitment trends and standards and bring new and creative ideas to help us foster and continually build on our culture of inclusivity, innovation and development.
Key Requirements
Essential:
- Previous experience in leading and facilitating the recruitment, selection, and onboarding of applicants from initial advertisement through to appointment.
- Demonstrable experience and confidence in conducting interviews (telephone, online and in-person) and managing candidate pipelines.
- Experience of managing candidate pipelines through Application Tracking systems with the ability to quickly learn and understand new systems and processes.
- Excellent organisation, prioritisation, and time management skills with the ability to work flexibly to organise, plan and manage multiple tasks, deadlines and priorities.
- Excellent interpersonal skills, working with honesty, integrity and empathy, and experience with building and maintaining effective relationships with stakeholders.
- A genuine commitment and interest in Police Now’s Mission and the ability to consistently work in line with our Leadership Principles.
- A passion for equity, diversity and inclusion is essential, and experience in managing/supporting initiatives to build an inclusive environment would be desirable.
- Experience of line management or an interest in leading and developing direct reports.
Desirable:
- Ability to analyse and interpret data and create reports.
- Experience of using own initiative to lead projects independently, whilst also working collaboratively with colleagues.
- A solutions focused approach with the ability to be proactive when tackling tasks and maintain positivity when faced with challenges.
- Confidence to share new ideas and effectively provide feedback to help us continually improve.
- Proficient user of Microsoft Office (Outlook, Word and Excel) as well as the ability to learn new systems quickly.
We are happy to accept applications from individuals that have most, but not all of the above elements of the person specification. If you are passionate about our mission, have an interest in policing, and have experience in recruitment and/or HR we’d welcome your interest.
What you'll get from us
- A bright, airy and modern office in Zone 1.
- Competitive salary of £46,500 - £50,000 per annum (dependent on experience and inclusive of London weighting).
- Flexible working.
- 27 days holiday each year, plus bank holidays.
- A range of hospitality discounts.
- Sanctus coaching (private mental health coaching for the workplace).
- Access to the Vitality programme which includes healthcare benefits, an Employee Assistance Programme and discounts.
- Training opportunities for personal development.
- Participation in a pension scheme (with 6% employer contributions and 2% employee contributions).
Additional Information
- The closing date for this role is Friday 31st January at 9am, please note we may decide to close the role prior to this date, so early applications are encouraged.
- This is a fixed-term maternity cover role until March 2026.
- This role is London based with requirements to travel to our London office approximately 2-3 times a week.
Police Now’s mission is to transform communities, reduce crime and anti-social behaviour, and increase the public’s confidence in the police service
The client requests no contact from agencies or media sales.
Right to Remain is looking for a skilled and proactive Finance and Operations Manager to join its small staff team in London. This is a new, critical, post for the organisation.
Job title: Finance and Operations Manager
Location: Right to Remain Office, Bethnal Green, London. Hybrid working could be arranged.
Salary: £42,000 (inclusive of London weighting) per annum FTE, pro-rated.
Hours: Part time 0.8 FTE (28 hours per week). 0.6 FTE (21 hours per week) could be considered, depending on experience.
Contract: A fixed term 12 month contract, 6 month probationary period. Possibility of contract extension subject to funding.
Reporting to: Director
Benefits: 36 days of annual leave per year, inclusive of statutory holidays; (pro-rata entitlement for 0.8 FTE / 28 hours is 28.8 days per year inclusive of statutory holidays); employer pension contribution of 5%.
Closing date for applications: 12:00 noon, Monday 27 January 2025.
We are a dynamic national migration justice organisation, working with hundreds of communities and groups across the UK. As a key anchor organisation within the migration justice movement, we uniquely combine public legal education that democratises knowledge, facilitates strategic convenings that harness radical solidarity with campaigning and community organising that builds power, further empowering people to establish their right to remain and collectively challenge injustices of the immigration and asylum system. Our vision is a world where everyone can exercise their right to remain where they need to be with dignity and humanity. Our values are agency, people power, mutual aid, solidarity, anti-racism and foregrounding people with experience.
The successful candidate will utilise their previous experience of managing finance, HR and office administration in small charities or non-profit making organisations to ensure Right to Remain operates smoothly and effectively. They will be working with the Director to improve, set up and embed a number of new office management systems. They need to be confident in stepping into this new, critical role for the organisation, working closely with the Director to help the organisation grow to implement its strategy. They will combine their excellent attention to detail with their skills in holistically and strategically supporting the organisation, working both independently and in close liaison with colleagues.
This is a part-time post based at our London office, offered either 0.8 or 0.6 FTE, depending on the successful candidate’s level of experience, skill sets and circumstances. Hybrid working could be arranged.
Please note that applicants must have a current legal right to work in the UK.
Right to Remain is a national migration justice organisation, creating a world where everyone can exercise their right to remain where they need to be
The client requests no contact from agencies or media sales.
The Tudor Trust is a philanthropic organisation with a long-standing commitment to funding smaller organisations across the UK. Holding an endowment of around £250m, our annual commitment to grants historically has averaged £20m.
Following a transition from a family foundation to one that is independently led by a new board of trustees, we are bridging to a strategy with greater emphasis on racial justice. Our definition of racial justice is a vision for a world that moves beyond racism and racial inequities to one where inclusive communities thrive in all our systems and structures. We believe this is the foundation for tackling all forms of injustice, including economic, environmental and social.
About the role
The Finance and Operations Manager plays a central role in ensuring that the Tudor Trust operates smoothly and efficiently, providing essential financial management and operational support. Reporting to the Head of Finance and Resources, you will lead on the day-to-day financial processes, including managing payments, maintaining accurate records, and preparing financial reports to support decision-making.
In addition to finance, this role oversees the operational functioning of our hybrid workplace. From managing the building and IT systems like SharePoint, to ensuring seamless logistics for team and trustee days, workshops, and events, your work will be integral to creating an environment where our team can thrive. You will also take responsibility for facilities management, procurement, and compliance with health and safety regulations, ensuring the smooth running of our office and operations.
As part of our evolving organisation, you will have the opportunity to contribute to meaningful change initiatives and implement efficient processes, working closely with the Head of Finance and Resources to adapt and grow within the role.
We very much encourage you to read our recruitment pack and consider this role. We are genuinely open minded about the right candidate. In all our roles we have encouraged applications from people who are ready for a stretch, and we are committed to personal and professional development to ensure that everyone at Tudor is well supported.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
WHAT IS START NETWORK?
Our purpose is to be a catalyst for system-level change that improves the efficiency, effectiveness and ethics of humanitarian action. We do this by working as a network to develop, test & spread new ways of collaborating and resourcing locally-led crisis response and anticipation.
Our current membership is made up of nearly 100 local, national and international NGOs based all around the world. We also support 10 national and regional hubs made up of civil society organisations and NGOs as our vehicle for devolving power, resources and accountability.
OUR SOLUTIONS
DECENTRAISLING & LOCALLY-LED ACTION: Shifting power and resources and decentralising decision-making to locally led networks and organisations.
EARLY & RAPID FINANCING: Building a global financing system that reduces risk, anticipates, and acts ahead of predictable crises.
COMMUNITY-LED INNOVATION: Incentivising innovative, locally led, and contextual solutions and learning from them together with people affected by crises.
For more information about Start Network and what we do, please visit our website.
OUR VALUES
WE PUT PEOPLE FIRST: Communities come first in our decision-making and programming.
WE ARE BRAVE: We have great ambition and are willing to explore new things and take risks to achieve it
WE OPERATE COLLECTIVELY: We leverage the value of working as a network, sharing risk and resources, and learning together.
WE ARE INCLUSIVE: We see the value in diverse perspectives and work to remove the barriers that prevent voices from being heard.
WE ARE OPEN: We work transparently and with integrity, building mutual trust in all levels of our work, from governance to programming.
WE ARE ETHICAL: We behave and operate based on key principles of anti-racism, non-discrimination, and anti-colonialism. This is a work in progress.
JOB PURPOSE
Start Network is looking for an experienced grant management professional with strong financial acumen, a strategic mindset and the ability to influence a variety of senior stakeholders and establish new systems and ways of working. This role is critical to future proofing our grant management function and enables us to set up the right systems and processes for us to manage multiple 7-8 figure grants from a wide variety of donors, while also helping us identify what would be needed to manage a lager portfolio of complex grants in the future.
The Grants Manager will contribute to the impact and accountability of our work by ensuring transparent, compliant and accountable management and control of funds awarded to Start Network by a variety of institutional donors, trusts and foundations, and corporates, plus potentially other donors in the future. Based in the Grant Management team under the Finance Directorate while acting as a ‘business partner’ to the teams across the organisation this role will be responsible for leading the full grant cycle of large-scale awards, working closely with Resource Mobilisation, Operations, and Programmes functions, as well as project teams across Start Network’s global membership.
This position requires strategic vision, gravitas, strong communication skills, extensive grant management experience and a desire to shape and lead new ways of working in an innovative humanitarian organisation, as well as a high level of technical grant knowledge and the ability to manage budgets, navigate finance systems, and build financial reports from scratch.
The client requests no contact from agencies or media sales.
DEPARTMENT: Operations
REPORTS TO: Chief Operating Officer
PURPOSE: To provide varied support to the Chief Operating Officer. The role involves tasks within HR and Operations including tasks such as minuting team meetings, organising in-person meetings, assisting the COO with financial record keeping and minuting quarterly board meetings. This is a key role in a fast developing and exciting organisation, with passionate people committed to protecting freedom of speech.
LOCATION:Home based with the ability to travel to London for monthly team meetings and quarterly Board meetings. Costs covered by the FSU.
Applicants should send a CV and Cover Letter
Who are we?
The Free Speech Union is a non-partisan, mass-membership public interest body. We stand up for the speech rights of our 25,000 members and campaign for free speech more widely. Our in-house legal counsel, working with our casework team, coordinates legal representation for members in difficulty. Our research arm publishes briefings on where free speech needs to be better protected. Our events arm organises events and stages public debates. The FSU has sister organisations in South Africa, Australia, New Zealand, Canada and Switzerland with more to come.
KEY RESPONSIBILITIES
Duties will include (but are not limited to):
· Assisting the COO with ad-hoc tasks to ensure the smooth running of the organisation.
· Acting as administrator for Outlook365, SharePoint, leave (WhosOff), and other HR and/or operational systems.
· Minute taking for in-person and online meetings.
· Planning staff events – booking meeting rooms, lunches for monthly meetings, travel and accommodation for all staff members.
· Assisting with financial management, e.g. checking receipts and processing expense forms, filing invoices, using QuickBooks to reconcile invoices, keeping track of departmental spending.
· Filing documentation.
· Ensuring the SharePoint filing system remains organised and accessible.
· Managing the recruitment of new staff (posting job adverts, liaising with candidates, arranging interviews and sharing applications with the relevant managers).
· On-boarding new staff and managing HR tasks, e.g. annual leave, expenses, setting up accounts.
PERSON SPECIFICATION
Essential: Work experience
Work experience in an admin role.
IT Proficient: Outlook 365, SharePoint, PowerPoint, Word, Teams.
Proof reading, editing or minute taking.
Financial record keeping
Use initiative and take a pro-active approach.
Extremely well organised, calm, discreet and comfortable working with strong personalities.
Communicator – excellent standard of literacy and written communication skills.
Agreeable and discreet – good interpersonal skills with people at all levels.
Homeworking – has premises, equipment and systems to enable productive working from home.
Desirable
Experience in a similar supporting role.
Experience using QuickBooks or similar software.
Experience working remotely.
TERMS AND CONDITIONS
Benefits
· Employer pension contribution of eight per cent.
· Full access to our learning and development programme.
· 20 paid holidays per calendar year plus public holidays.
· Bupa Healthcare
Probationary Period
This post is subject to the requirements of a one-month probationary scheme for new staff only.
Review of this Job Description
This job description is intended as an outline of the general areas of activity and will be amended in the light of the changing needs of the organisation. To be reviewed in conjunction with the post holder.
The FSU is an equal opportunity employer and considers qualified applicants without regard to Age, Disability, Gender Reassignment, Marriage or Civil Partnership, Pregnancy and Maternity, Race, Religion or Belief, or Sex.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
(21 hours per week, must include a Friday)
Join our charity as a Team Administrator, helping us to support teachers, champion great teaching and raise the status of the profession by supporting the charity’s operations and providing great customer service for current and prospective members.
Job Title: Team Administrator
Reports To: Membership Operations Manager
Salary: £26,000 per annum (FTE)
Contract: Permanent, part-time
Hours: 21 hours per week (0.6 FTE). We are open to discussing flexible working patterns and how these hours can be spread over the week. The days worked are negotiable but we do require some hours to be worked on a Friday.
Benefits: Flexible working, generous annual leave, 8.5% employer pension contribution, Paycare, individual and team professional development/learning budget. A full list of our benefits can be found in the application pack.
Based: Office / hybrid. Currently once a week in the office (based in central London) is required.
Start date: 3rd March 2025
Deadline and interview: Applications will close on Friday 14th February.
Interviews will be scheduled for 12th, 13th or 17th February but we will be reviewing applications on a rolling basis so we will interview as soon as a suitable candidate is identified.
The interview will consist of a task and competency-based interview
Application: Please apply by uploading your CV and cover letter. Please use the guidance in the application pack when writing your cover letter. We encourage you to apply promptly as we will be reviewing applications as they are received and may complete the process earlier than expected if an excellent candidate is identified at an early stage.
The Organisation
The Chartered College of Teaching is a charity and the professional body for teachers. We are working to empower a knowledgeable and respected teaching profession through membership and accreditation.
We are dedicated to bridging the gap between practice and research and equipping teachers from the moment they enter the classroom with the knowledge and confidence to make the best decisions for their pupils.
We are a growing and multi-skilled team of 30 people, supported by a Board with a significant track record of experience in a range of fields. Our business plan focuses on growing membership and Chartered Status, and providing meaningful professional learning opportunities for the teaching profession.
The opportunity
We are looking for a highly-motivated and organised Team Administrator to join the charity. This is an exciting opportunity for someone who wants to develop their customer service and administrative skills.
Reasons why this role could be great for you:
- You will have autonomy for delivering excellent customer service to our members and offer them a seamless experience, providing timely communications and responses to queries and phone calls
- You enjoy interacting with people and collaborating with colleagues across the organisation and working on a range of different tasks across teams
- You will be helping to grow the professional membership organisation for the teaching profession and be part of the team driving the organisation forward at an exciting time for the future of the College.
Main areas of work
The majority of your time will be spent on administrative tasks for the charity, with a focus on membership operations.
You will:
- Manage and respond to queries from members via email and telephone, ensuring that you respond professionally and within agreed timeframes
- Support members to access their membership features, including logging to our online platforms to access courses, content and our online shop
- Ensure that all contact and communications are compliant with relevant data protection and security standards
- Provide administrative support during the Fellowship process
- Input data into our CRM platform (Salesforce)
- Run reports to support operations and partnerships
- Process invoices as part of group account management
Additional areas of work
You will also undertake a range of additional administrative tasks to support wider operations charity, including:
- Creating and updating templates and organisational reports
- Supporting the planning and logistics of team days
- Undertaking general administrative tasks to support the running of the charity, including governance administration
- Providing administrative support for short-term projects and other operational and team activities where required
- Performing other activities as and when required to support the wider team to achieve the charity’s goals
Alongside your main areas of work, you will also participate in meetings and be encouraged to participate in CPD learning activities and training to maintain and develop your knowledge and skills.
About you
You don’t need to have expertise in absolutely all areas, but we’re looking for someone who is motivated by our mission, enjoys interacting with people on a range of tasks and is passionate about providing great customer service. Systems you would be using include Google Workspace, Salesforce, Wordpress, Moodle, Submittable, Zoom and Slack.
Experience and skills:
Essental
- Excellent written and oral communication skills
- Experience of delivering high quality customer service, managing relationships with customers or other stakeholders and providing an excellent experience
- Confident user of technology (email, online meeting tools and Microsoft Office / Google Workspace or similar); comfortable with learning new technology systems
- Experience of administration / office work
Desirable
- Experience of Salesforce or other CRM systems
- Knowledge of GDPR and how it relates to the storage, retention and use of personal data
- An interest in the education sector and the support and development of teachers
Why Us?
As an organisation we care deeply about creating a working environment that supports our people to grow personally and professionally. These are reflected in our organisational values which outline the distinctive working culture we are looking to create. In particular, these values are reflected in our commitment to:
- Flexible working: responsive management, flexible hours, hybrid or fully remote working
- Professional development, including formal and informal training and support
- Transparency and ownership: we have an open culture that ensures all staff guide our strategic direction
- Mental health and wellbeing: access to health and wellbeing advice and health cash plan.
Diversity and inclusion at the Chartered College
As a growing organisation we are committed to:
- Becoming increasingly representative of the sector and geographies that we operate in
- Providing a positive experience of work as part of an inclusive culture led by our organisational values
- Maintaining an annual EDI action plan - led by the internal team.
What to expect from the recruitment process
- All applications are anonymised until the point of interview
- Line Managers trained in recognising bias
- We implement a standardised interview template and competencies matrix for a fair and transparent process
- All interviews are conducted via Zoom and the use of camera is optional.
If you require any adjustments in order to proceed with an application please make a request (see application pack for details).
For more information about joining the Chartered College, please watch the short video from Dame Alison Peacock (CEO) on our website.
Your Personal Data
As part of the recruitment process, the Chartered College of Teaching collects and processes personal data relating to job applicants. The organisation is committed to being transparent about how it collects and uses that data and to meeting its data protection obligations.
Pre-employment checks
All conditional offers of employment are subject to:
- Two satisfactory references
- Proof of qualifications
- Eligibility to work in the UK.
We are an employer committed to the safeguarding of children and young people.
Our mission is to empower a knowledgeable and respected teaching profession.
The client requests no contact from agencies or media sales.
Job Title: Assistant Manager, Weybridge
Salary: £23,400 FTE, £18,720 pro-rata
Team: Retail
Hours: 30 hours
Location: Weybridge Shop
About Shooting Star Children’s Hospices
We have an exciting opportunity for an Assistant Manager, Weybridge Shop to join our team at Shooting Star Children’s Hospices.
Shooting Star Children’s Hospices provides specialist care and support to families who have a baby, child or young person with a life-limiting condition, or who have been bereaved. Rated ‘Outstanding’ by the Care Quality Commission, we support families across Surrey, north-west London and south-west London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care.
At the heart of what we do are our dedicated staff; their exceptional commitment and professionalism means every family has the opportunity to make every moment count. It’s a great time to join Shooting Star Children’s Hospices as we are looking to expand our retail portfolio over the next few years.
About the role
Your key purpose will be in the absence of and alongside the Shop Manager, to manage a team of volunteers to maximise sales, deliver excellent customer service and ensure that the shop premises and assets are maintained to a high standard, according to legal requirements and Shooting Star Children’s Hospices (SSCH) policies and procedures
About you
This role requires experience of working in retail and preferably of managing a team. You will have excellent customer service skills and be sales focussed and target driven. You will have cash handling and excellent administrative skills. You will also be willing and able to work flexibly across 7 days.
Please see the attached job description for more information about this opportunity at Shooting Star Children’s Hospices.
What we offer
In return you will receive a competitive salary along with a range of benefits, which include:
Pension scheme
- NHS Pension Scheme (for eligible employees) or our stakeholder pension scheme, with up to 7% employer contributions
Annual leave
- 27 days plus Bank Holidays rising with length of service
- 2 weeks paid sabbatical leave after 5, 10 and 15 years’ service
Contractual benefits
- Generous sick pay scheme
- Enhanced maternity, adoption, and paternity leave pay
- Flexible working arrangements
- Death in service benefits
- Reimbursed professional membership fees
- Eye care
- Employee referral scheme
- Blue Light discount card
Health and wellbeing
- Employee Assistance Programme
- Occupational Health
- Cycle to work scheme
- Mental Health First Aiders
- Nutritionally balanced meals at Christopher’s (free for employees) and free fruit at our Hampton site
Safeguarding
We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Employment is subject to receipt of satisfactory references and a DBS check.
Equality, diversity and inclusion
Shooting Star Children’s Hospice is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.
We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospice to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.
Please apply online or send a CV and covering letter outlining how your experience meets the criteria set out in the person specification.
Closing Date: Friday, 24th January
Interview Date: Wednesday, 29th January or Friday, 31 January
**To apply please submit a CV and covering letter outlining how your experience meets the criteria set out in the person specification.**
The client requests no contact from agencies or media sales.
Overview
The Skinners’ Company is recruiting an experienced Grants & Administration Officer to join their team in a part time capacity, three days per-week. The role supports the effective management and delivery of The Thomas Wall Trust and offers administrative support to the Membership and Philanthropy of the Company.
Thomas Wall Trust work includes:
- Providing secretarial duties to the Board of Trustees (producing agendas, papers, minutes)
- Managing the Trust’s programme of funding (to both charities and individuals)
- Facilitating the effective administration of the charity.
Membership & Philanthropy work includes:
- Supporting the Membership functions of The Skinners’ Company
- Administrating the Membership and History Committees (producing papers and minutes)
- General administrative duties
For full details, please see the attached Job Description.
We are looking for a candidate with skills including secretarial, committee support, grant making and general administration who will enjoy a varied role in a modern and dynamic membership organisation committed to education and philanthropy.
About The Skinners’ Company
The Skinners’ Company’s mission is to ensure our communities of young, old and the vulnerable have an improved quality of life. We invest in education and unlock potential, we provide sheltered housing and enable security, we give grants to those in need and create hope.
Our strength is our people, connected by a belief to shape a more equitable, sustainable and inclusive society, ensuring a legacy of impact and fellowship for future generations to build on.
The Skinners’ Company dates from the 14th Century and is one of the City of London’s Great Twelve Livery Companies, each established to represent their respective trades. The Company is no longer aligned to the fur trade and focuses its resources on charitable impact, supported by its Members.
About The Thomas Wall Trust
Thomas Wall II created his Trust in 1920 for the “encouragement and assistance of educational work and social service”. Today, the Trust continues to assist in these areas by providing grants to individuals and organisations.
Employee Benefits
Generous (15%) pension contribution
Health Insurance
Interest free season ticket loan
Gym subsidy
Death in service
How to apply:
Please submit your CV and a covering letter of up to two pages outlining why you would be suitable for the role.
The closing date for applications is Friday 31 January.
Interviews will be held on Tuesday 11 February, with a second stage meeting with the Company Clerk (CEO) and the Thomas Wall Trust Chair.
The client requests no contact from agencies or media sales.
Hybrid working, with primary location at our London office
This is an exciting time for the WI, as we are planning the next stages of our strategy and building on our strategic vision launched in 2020 – to be bold and inspiring, growing and relevant, flexible and inclusive. We are proud to say that we continue to be the largest and most influential UK-based women’s organisation, with over 180,000 members. Our campaigns push for change on the issues that matter to women and their communities, and we have been a powerful voice throughout our 108-year history on issues from equal pay for women to protecting the environment from pollution. Today we continue to support and empower women to campaign to tackle climate change, for more awareness of mental health and to end violence against women. The WI has a track record of achieving real change on a huge range of issues, and this record of action shows that we are as relevant today as we were in 1915 when we began.
The National Federation of Women’s Institutes (the NFWI) is responsible for running the organisation and provides support and advice to members at both regional and local levels. The NFWI also works with the Denman Trust to fulfil its charitable objectives and implement a comprehensive educational programme of courses and activities, both online and in person, to WI members and non-members.
As a staff team, our strength is in trusting and engaging each other. We champion flexibility and inclusion, having implemented a bold hybrid model that supports a good work life balance and wellbeing, whilst at the same time allows the charity to flourish and do our best for our members.
About the role
In this senior leadership position, you will manage the WI Enterprises team in maximising revenue and achieving key financial targets. Coordinating trading activities such as our membership magazine WI Life, launching new initiatives and forging corporate partnerships, you will use your skills and experience to secure funding and drive financial growth for WIE and the WI.
Notably, you will obtain substantial sponsorship for key projects, develop far-reaching marketing strategies and raise the profile of our learning organisation Denman. At the same time, you will actively develop the team across WI Enterprises, draft the annual business plan and budget, and set clear and ambitious performance targets before ensuring their attainment. Above all, you will foster a culture of innovation and high achievement, where every colleague is focused on results and has the skills to make things happen.
About you
Experienced in managing sales teams and leading commercial operations, you will combine a track record within the publishing or editorial sector with innate flair for negotiating contracts and agreements. You will need to be adept at creating budgets and business plans, skilled in identifying and pursuing successful revenue streams, and familiar with using data to inform strategic decision-making. Confident reporting and presenting at Board level, as well as networking and engaging with stakeholders at all levels, you will have a demonstratable understanding of marketing and fundraising within the charity sector.
Although experience within the voluntary sector, or a membership organisation would be beneficial, it’s your commercial acumen, deep understanding of financial management and innate ability to forge profitable partnerships and build effective relationships that will be key to your success.
How to apply
For further information about this Head of Commercial - WI Enterprises role, please download the recruitment pack which includes the job description and person specification.
To apply, please submit your current CV with a covering letter clearly explaining why you would be suitable for the role to the HR department.
Closing date: 3 February 2025.
Interview date: First and second round interviews to be held in the week commencing 10 February 2025.
No other media or agencies, please.
The WI is proud to be an equal opportunities employer and values diversity. Reg. Charity No. 803793.