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We are seeking an exceptional leader to drive the next phase of the The Area Leaders Programme (ALP), scaling from a successful pilot in four Local Authorities to broader implementation across England and Wales. 

We exist to prevent children becoming involved in violence. Our mission is to find what works and build a movement to put it into practice. The Area Leaders Programme (ALP) is central to this mission. The ALP will transform how areas identify and support young people and places most vulnerable to violence, collaborate effectively, and deliver impactful interventions to better protect children from being drawn into violence.

Key responsibilities include: 

Programme Leadership and Delivery. Lead the expansion of ALP from four pilot areas to 10 new local authorities from spring 2025. 

Stakeholder Engagement and Collaboration. Build and maintain strong relationships with local authorities, safeguarding partnerships, community safety partnerships, and other stakeholders. 

Capacity Building and Support. Provide strategic and operational support to senior multi-agency teams, empowering them to embed effective violence prevention practices. 

Strategic Vision and Development. Work with the Head of Change for Children’s Services and Neighbourhoods to shape the strategic direction of the ALP, ensuring alignment with YEF’s broader mission. 

About you: 

You are an excellent strategic thinker. People say that you are good at seeing the big picture. You have experience of wrestling into place a strategy for a project or organisation. You are good at thinking logically but you are also creative. 

You are comfortable with complexity and ambiguity, whilst being excellent at bringing clarity and structure.  This may have been in the context of developing/growing a new programme. 

The wide salary range reflects our flexibility to tailor the role to the right candidate’s experience, with the exact responsibilities and leadership level decided during the interview process. 

We are looking for people to deliver our Being Dad programme of peer support for expectant and new dads, or those with parental responsibilities, in the perinatal period (pregnancy to two years). 

As a Sessional Project Worker, you will help co-facilitate our ‘Being Dad’ groups and drop-in sessions with our peer support volunteers. Within these groups, you will provide a safe space for men to share their experiences and the challenges that come during the first years of parenthood.

This is an exciting role offering the opportunity to be involved in frontline delivery of groups, as well as using your own lived experience to input into development of the project.

You will be an effective communicator with experience of delivering groups or workshops. Your exceptional organisation skills will support the successful delivery of the project and ensure that it is evaluated effectively.

We particularly want to hear from men from a range of backgrounds and those who have supported a partner through perinatal mental health issues.

We ask that you:

• have good communication skills and group facilitation experience.
• appreciate the pressures and stresses facing men during pregnancy and as new parents.
• are reliable, consistent and dependable.

Points to note:

• This role will involve travel across the borough Greenwich, with the option of also attending groups in Bromley and Lewisham.
• Groups may take place on weekday and Saturday mornings in community venues, and online in the evenings.
• You must be available to deliver full four-week programmes.

Closing date: Thursday 9th January (11:59pm)

Interview date: Tuesday 21st January

Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check.

About Us

SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.

SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.

Read more about staff benefits and why staff love working here on our website.

Are you passionate about making a real difference in young people's lives? Join Youth Leads UK, an award-winning, youth-led charity based in the heart of MediaCity, Greater Manchester. We’re on a mission to empower young people aged 12-25, equipping them with skills, confidence, and opportunities to influence change.

About Us
Youth Leads UK is an award-winning youth-led charity dedicated to empowering young people aged 12-25 to realise their potential, build skills, and influence change. Based at the vibrant MediaCity in Greater Manchester, we’ve spent over a decade creating impactful opportunities for young people, particularly from underrepresented communities.

Our values of empowerment, community, and bold action guide our work. If you're passionate about supporting young people to create a brighter future, we’d love for you to join our small but mighty team!

The Role
As our Youth Development Programmes Coordinator, you’ll play a vital role in delivering engaging programmes that inspire young people to thrive. Reporting to our Chief Operating Officer, you’ll lead workshops, co-produce impactful projects with young people, and build strong relationships with community organisations. Your creativity, passion, and organisation will ensure every young person we support has the tools to succeed.

Key Responsibilities

• Plan and deliver inspiring workshops, training, and events for young people.
• Work with young people to co-produce projects that drive real change.
• Build relationships with schools, youth services, and community partners.
• Support the coordination and administration of programmes.
• Promote safeguarding principles, ensuring the welfare of young people.

About You
We’re looking for someone who:

• Has experience working with young people in group and one-to-one settings.
• Possesses excellent communication skills and can deliver presentations confidently.
• Understands the diverse needs of young people from all backgrounds.
• Is highly organised and can manage multiple tasks effectively.
• Is passionate about empowering young people and making a difference.

Why Join Us?

• Competitive salary with 30 days of annual leave (including bank holidays).
• Hybrid working – balance office and remote work.
• A supportive team culture with regular socials and wellbeing initiatives.
• Opportunities for growth in youth work, programme management, and the charity sector.
• Work in the heart of MediaCity, Greater Manchester's creative and sustainable hub.

How to Apply

To apply for this role, please submit a CV (no more than two sides of A4) and a cover letter or a video explaining why you’re the ideal candidate.

• Cover Letter - If you choose to write a cover letter, please limit it to one page and outline your suitability for the role, your experience, and why you want to work with Youth Leads UK.
• Video - Alternatively, you can record a short video (2-3 minutes) addressing the same points. This is a great opportunity to showcase your personality and enthusiasm, and is easy to complete. You can use a phone or laptop.

Closing Date: 19 January 2025

Youth Development Programmes Coordinator
Location: Media City, Greater Manchester 
Salary: £24,500 per annum
Contract: Full-time, 1-year fixed term (potential renewal subject to funding)

The Organisation
Roald Dahl’s Marvellous Children’s Charity’s mission is to provide specialist nurses and support for seriously ill children living with complex, lifelong conditions.
Our vision is that every seriously ill child has a Roald Dahl Nurse Specialist to help them to lead a more marvellous life.
As a charity that works in partnership with the NHS, we find innovative ways to ensure that children and families have the care and support they need. We do this through improving the healthcare outcomes and resilience of children and families, and we focus on complex, lifelong conditions that are underfunded and under resourced. The outcomes we are aiming to achieve are:

• Improved quality of care
• Improved experience of care
• Improved efficiency and cost effectiveness of care
• Improved resilience of seriously ill children and their families

To find out more about the work RDMCC do, visit the website.

The Role:
RDMCC are looking for an experienced fundraiser and marketeer who can work with stakeholders and the team to deliver on our objectives. Importantly, RDMCC need someone who is empathetic to the cause, goal-focused and is exceptional at building relationships at all levels.

Person Specification:

• Good understanding of health and the charity sectors across the UK
• Understand and support the charity’s aims and objectives
• Understanding of the impact of serious illnesses on children and their families
• Ability to think at a strategic and operational business level including project planning, monitoring and evaluation
• Ability to manage teams with empathy and professionalism, and develop individuals
• Someone who can bring new ideas to the charity whilst delivering on all traditional fundraising tasks

Further Information
For comprehensive information about Roald Dahl’s Marvellous Children’s Charity, the role responsibilities and the person we are looking for, please download the Candidate Information Document.

How to Apply
If you are passionate about joining RDMCC and believe you have the skills and experience we are looking for, please apply with the following:

•    An up-to-date CV
•    A supporting statement of no more than 2 sides of A4, detailing why you would like to be considered, your relevant experience and expertise and what you think you can bring to the role.

Closing date for applications: Monday 27th January 2025
Preliminary interviews with Russam: Monday 10th and Tuesday 11th February 2025
Interviews with RDMCC (1st and 2nd Stage): w/c 24th February 2025 and w/c 3rd March 2025

We look forward to receiving your application.

We're looking for someone a bit special who believes in the deep potential of children who are not thriving elsewhere in life. We’re looking for experience, passion, energy and the drive to go the extra mile on these young people’s behalf.

The position is a dual role. You’ll join as one of two dedicated Youth Workers and will lead on a portion of Free to Be Kids’ year-round follow-on support for vulnerable young people who we have already engaged via our Thrive Outside residentials. Crucially, a core aspect of the role will be leading an average of 8-10 of our residential projects across each year - working on the ground with the children, leading the volunteers, and helping make the projects special, safe, and transformative for vulnerable young people, many of whom have complex needs. You’ll be joining a small staff team of 8, supplemented by a vibrant and committed group of volunteers.

Attendance at approximately 8-10 five-six night residential projects per year outside London is a core component of this role.

On offer to the right candidate:

Salary: Circa £29,000-£34,000, dependent on experience.

Hours: Fulltime: 37.5 hours per week. Essential attendance on at c.8-10 residential projects a year.

Leave: 25 days per year, plus bank holidays and up to 13 additional pre-set discretionary reward days in September and during the Christmas period.

Other benefits: 4% employer pension contribution paid on full base salary, rising by 1% per year of service, up to a maximum of 6%, hybrid working, office with great transport links, flexible working (outside core hours), employee reward scheme, a tight-knit effective team with great morale.

Based: Hybrid – our small office in Waterloo, London. Hybrid working is well established with the majority of the team splitting time around 50:50 between the office and home.

To start: Ideally, February 2025.

Who we’re looking for:

Our next Youth Work hero. You'll be fun, active, energised, deeply experienced in work with young people with complex needs, and looking to join an organisation you can believe in and who in return will believe and invest in you.

You’ll have multiple years’ experience working alongside young people who might struggle in other settings and will be used to dealing with a range of challenging behaviours and complex support needs, ideally including mental health support needs,with a good understanding of safeguarding. You’ll have the flexibility to work away from home on up to 10 week-long residential projects per year. Ideally, you’ll also have experience of leading projects for children – whether residential or non-residential. Experience of working on or leading residentials projects themselves is not required but may be an advantage.

We are a small, vibrant, friendly staff team of 8, growing to 9 by the summer, supported by a committed volunteer base of around 200.

We are particularly keen to encourage applications from those who can help us represent the lived experiences of our children through their own lived experience or background.

To apply:

See full Job Description & Person Specification on our website.

Send a copy of your CV or up to date LinkedIn profile, as well as a covering letter, by the closing date of 8pm, Sunday 5th January 2025.

Covering letters should be very approximately 1 to 1.5 sides A4 and address the question of: ‘Why this role, why now’, as well as ‘what strengths, experience and skills you would bring with you to the role’.If you prefer, you are welcome to submit a short (2 to 4 minutes) video covering these questions either instead of, or to supplement, your cover letter. We have found this helps bring the strongest applications to life, though the video is not a requirement.

Selection Process and Timeline:

Selection will be via two stage interview. As there is only a short turnaround from application closure on 5th January to 1st stage interviews 8th-9th January, we will assess applications and offer interview slots throughout the window. However, you will not be disadvantaged if you need to wait till the closing date to submit.

1st stage interviews:Weds 8th – Thurs 9th January (virtual)

2nd stage final interviews: Monday 13th January (in-person, London Waterloo)

Please hold interview dates as alternates dates are unlikely to be available.

​The role requires an Enhanced DBS check and existing right to work in the UK.

If you have any questions about the role, contact us via our website and we’d be happy to arrange an informal chat. We look forward to hearing from you!

Are you passionate about leading a team that sources and helps share the inspiring and powerful stories of children and their families that come to Great Ormond Street Hospital? 

The Family Stories team is integral in ensuring Great Ormond Street Hospital (GOSH) Charity tell compelling stories and manage patient and family relationships in a thoughtful, responsible and efficient way.

The salary for the role is £45,211 pro rata and is a 12-month fixed term contract. 

Key Responsibilities

• Manage the day to day running of the Family Stories team.
• Work closely with GOSH families and ensure their stories are captured and managed in a thoughtful, compelling, and responsible way.
• Take an active role in strategy development and storytelling. 

Skills, Knowledge and Expertise

• Significant experience working with family stories.
• Experience leading a team.
• High emotional intelligence with the ability to manage family relationships effectively and compassionately. 
• Strong storyteller. 
• Experience developing a family story strategy.
• Collaborative.
• Exceptional relationship building skills

The Family Stories Manager takes a central role in working with a range of families and patients at any one time and ensuring that the stories we tell reflect the diversity of the hospital. 

If you’re an experienced Family Stories professional, then we want to hear from you. 

Please refer to the full job description for more information. 

Closing Date: 5th January 2025.

Benefits

• 30 days annual leave (plus bank holidays)  
• A flexible approach to working arrangements.  
• Access to our enhanced pension scheme  
• Life assurance 
• Access to various health and wellbeing schemes, including the employee assistance programme. 

About Great Ormond Street Hospital Charity

Every day brings new challenges at Great Ormond Street Hospital (GOSH). Every day, over 750 seriously ill children from across the UK arrive for life-changing treatments. Every day, young lives hang in the balance as patients, families and staff battle the most complex illnesses. And every day, the brightest minds come together to achieve pioneering medical breakthroughs that change the lives of thousands of children – and change the world. This extraordinary hospital has always depended on charitable support to give seriously ill children the best chance to fulfil their potential. Without donations, Great Ormond Street Hospital Charity can’t help fund ground-breaking research, advanced equipment, child and family support services, and the rebuilding and refurbishment of wards and medical facilities. Our staff help to raise and invest these vital funds at the hospital and within child health research nationally. A better future for seriously ill children starts with you.

Along with being awarded the ‘Sunday Times Best Places to Work 2023’, we were delighted to be recently awarded the 'Charity Times Fundraising Team of the Year 2023.'  

Our commitment to Equity, Diversity and Inclusion
 

We believe that GOSH Charity and the charity sector more widely should reflect the diversity of patients, communities, and society at large. We also know that having a more diverse and inclusive workforce will make us more innovative, challenge the status quo, and enable us to deliver more impact. We encourage applications from people of all backgrounds. In particular, we encourage applications from those who are currently under represented within the charity sector as they may be marginalised by race and/or ethnicity, sexual orientation, disability, long-term health conditions, or socioeconomic status. 

If you would like more information about our approach to inclusive hiring please see our Inclusive Hiring Page here. You can also find out more about our commitments to EDI within our EDI Strategy on our site. 

As a Level 2 Disability Confident Employer we are more than happy to make reasonable adjustments wherever possible throughout the recruitment process. For more information on this please contact us. 

Applications will be reviewed on an on-going basis and we reserve the right to close the role prior to the closing date, should a suitable applicant be found. Therefore, you are encouraged to apply right away, to avoid disappointment.

The Vacancy

Islamic Relief Worldwide (IRW) is a faith-based humanitarian relief and development organisation working to save and transform the lives of some of the world’s most vulnerable people.  Established in 1984, with an active presence in over 45 countries, we strive to make the world a better and fairer place for those affected by poverty, conflict and natural disasters. 

Islamic Relief UK (IRUK) is a Strategic Business Unit (SBU) that is part of Islamic Relief Worldwide. IRUK’s focus is strengthening effective funding, mobilising for change through advocacy and awareness-raising and strengthening programme development and delivery. IRUK works with various partners and institutions, from governments, non-governmental organisations and local authorities to grassroots communities.

Islamic Relief UK (IRUK) is actively recruiting for the 5 positions for ‘Supporter Relations Assistant’ on a 3 months fixed term basis, to be based from its Waterloo Office, London. The organisation is currently operating to a hybrid working model.

The purpose of the role is to manage IRUK’s switchboard and phone enquiry system and to administer the entry of data on the fundraising database. This will include processing donations, updating supporter details, maintaining supporter records, and ensuring that information held is accurate, appropriate and up to date.

The successful candidate must have:

• Demonstrable experience in a similar role
• Experience of using databases
• Excellent customer service experience
• Experience of working with sensitive information
• Experience of and passion for, delivering excellent supporter care
• Good levels of computer skills with experience of working with databases and competent in Microsoft Office applications such as Word and Excel.
• Fast and accurate data entry skills
• Good standard of numeracy
• Proven administrative skills
• Excellent communication skills by phone, email, and post
• Experience of delivering timely and accurate responses
• Experience of multi-tasking and effectively prioritising workload.
• Ability to work in a methodical manner with attention to detail
• Must be a team player as well as being able to work on own initiative
• Strong empathy for the aims and work of Islamic Relief
• Knowledge of Data Protection Act/GDPR

For more information, please click on the Documents tab above to view the full Job Description.

If you are talented, reliable, service-minded, resilient and a highly motivated professional looking for a meaningful career, with a strong commitment to IRW’s mission and values of sincerity, excellence, compassion, social justice and custodianship, please apply by completing our online application form.

For more information on the excellent company benefits we offer our employees, please visit our website.

PLEASE NOTE: Interviews are expected to take place early to mid-January 2025.

Pre-employment Checks:

Any employment with Islamic Relief will be subject to the following checks:

• screening clearance
• proof of eligibility to live and work within the UK
• receipt of satisfactory references

Please note, for UK-based roles, we are only able to accept applications from candidates who are eligible to work in the UK. We are unable to progress applications which would require sponsorship.

Our values and commitment to safeguarding

IRW is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom IRW engages. IRW expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.

The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records checks. IRW also participates in the Inter Agency Misconduct Disclosure Scheme.

In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.

By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

Islamic Relief is an equal opportunities employer

The Vacancy

Full time (35 hours) Learning and Development Officer (aligned to Chester & Stoke-on-Trent and Isle of Man Districts)

Are you passionate about helping to further the mission of our churches, circuits and districts? Are you an excellent facilitator and educator? If you are, we would like to hear from you. As an experienced professional with a proven track record in learning and development, you will be part of the GB-wide Learning Network of the Methodist Church, encouraging and resourcing life-long learning.

This role is aligned to two Methodist Districts, Chester & Stoke-on-Trent and Isle of Man, and covers a wide range of learning and development areas within the life of the church, aimed at supporting, encouraging and inspiring the church in living out ‘Our Calling: to respond to the gospel of God’s love in Christ and to live out its discipleship in worship and mission’. The Learning Network works primarily with lay and ordained church leaders, equipping them as they in turn seek to equip all God’s people.

As the successful applicant, aligned to both the Chester & Stoke-on-Trent District and Isle of Man District, you will work with other team members across the Learning Network and the wider Connexional Team to enable Methodist people in all aspects of their calling as together we seek to be an inclusive, justice seeking, evangelistic and growing church.

About you

The role includes:

enabling, equipping and resourcing through preparation, delivery and evaluation of a wide range of contextually relevant learning and development activities, events and initiatives, both for onsite and online contexts;
supporting circuits in exploring vision and developing mission plans;
facilitating effective and potentially transformational conversations on a variety of subjects;
helping churches in their commitment to support the Church’s aspiration to be inclusive, justice seeking, evangelistic and growing;
working collaboratively with colleagues to plan, develop and review learning and development programmes in areas such as leadership development, biblical literacy, vocation, worship leading and preaching, pastoral care, ministerial wellbeing, supervision, conflict resolution, mission and ministry with all ages;
contributing your particular gifts and experiences to enhance learning and development across the connexion
a requirement to travel, and work during some evenings and weekends.
a requirement to live within the Chester & Stoke-on-Trent District of the Methodist Church and to travel to the Isle of Man as required
a requirement to be a member of a church in good standing with Churches Together in Britain and Ireland or equivalent.

Key skills include:

Building good relationships with the Districts and with individuals and communities across the church and beyond;
An ability to work interculturally - being sensitive to working across different nations or jurisdictions, with an understanding of contextual theology;
Good communication (including digital mediums), planning, organising, and leadership skills;
An understanding of safeguarding;
Supporting adult learners;
Theological thinking and the ability to facilitate others in developing theological conversation;
Flexible and creative approach.
You will have significant experience in offering learning and development support and theological reflection in a relevant context.

Our Culture, Values and Benefits

Thank you for considering joining our inclusive and welcoming team that strives for excellence and values employee wellbeing.

We value and support all those who join our team through a positive work-life balance augmented by generous annual leave (plus an extra 3 days over Christmas/New Year), annualised hours and a Wellbeing Adviser service. We offer a generous occupational pension scheme, where the Methodist Church will pay double the employee contribution up to a maximum of 16% employer contribution.

The Methodist Church is an inclusive and supportive employer. We are actively committed to encouraging applications from people of all backgrounds. We welcome applications from people of Black, Asian and other Minority Ethnic groups. We also welcome applications from people living with disabilities.

The successful applicant will be required to live within the geographical area of the Chester & Stoke-on-Trent Methodist District and will be expected to travel to the Isle of Man for work purposes.

Closing date: 12 January 2025

Interviews to take place on: 4th February 2025 in Crewe

N.B. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

JOB DESCRIPTION AND PERSON SPECIFICATION

As an eCommerce Assistant, you will play a vital role in our dynamic retail team, working closely with the eCommerce Manager to manage daily operations and support income growth. This will be achieved through the sale of a wide variety of donations from our high street shops on our online platforms, primarily eBay and other marketplaces.

Your core responsibilities will include processing high-quality stock, managing listings, providing excellent customer service, dispatching orders, and supporting a team of volunteers to ensure smooth and efficient operations. You will also collaborate with Shop Managers to communicate stock requirements and maintain a steady flow of donations. In addition, this role involves supporting the organisation and participation in events to drive sales and raise awareness, alongside collaborating with auction houses, where appropriate, to secure the best price for high-value items.

The ideal candidate will have demonstrable experience in online sales and, ideally, working knowledge of eBay and other online marketplaces. Strong communication skills, attention to detail, and a good level of written and spoken English are essential.

Responsible to

eCommerce Trading Manager.

Working hours and contract

Permanent, full-time (35 hours per week).

You will primarily work Monday to Friday, 9.30am to 5.00pm, with flexibility to work weekends as required by the needs of the business.

Salary

25k per annum.

Location

Based at our West Norwood Retail Office, SE27 9AA

Start date

As soon as possible.

 

Role Responsibilities:

 

· Support daily operations of online stores, focusing on efficiency, quality assurance, and achieving listing and sales targets.

· Create high-quality listings across various e-commerce channels with a focus on product condition, clear descriptions, and accurate details.

· Ensure daily listing targets set by your line manager are met consistently.

· Adhere to efficient processes for stock processing, listing optimisation, and order fulfilment, ensuring all steps meet company standards.

· Oversee the production of high-quality photographic assets for product listings and marketing activities.

· Control pricing strategies to maximise sales and profitability, supported by regular sales and performance analysis.

· Collaborate with auction houses, where appropriate, to secure the best price for high-value items, maximising the impact for our beneficiaries.

· Support the organisation and participation in events and pop-ups to drive sales and raise awareness of our mission.

· Work closely with Shop Managers and the Donations Hub team to source appropriate volumes of stock to meet listing targets. Provide training and development to win hearts and minds and ensure smooth stock supply.

· Maintain high standards of customer service across platforms by responding promptly to inquiries, feedback, and complaints, enhancing customer satisfaction and retention.

· Ensure volunteer and team expenses are accurately recorded and comply with relevant procedures.

· Follow correct procedures for processing retail Gift Aid to maximise its value for the charity.

· Support the training and management of volunteers, providing inductions, supervision, feedback, and ongoing support to create a positive and productive work environment.

· Collaborate with marketing and communications to implement effective online sales strategies and optimise the charity’s online presence.

· Research and monitor industry trends, sales data, and best practices in eCommerce, applying new learnings to improve performance

· Proactively assess personal development needs and seek out opportunities for growth within the eCommerce field.

· Ensure adherence to financial and security protocols for online sales and maintain operational functionality.

· Support the maintenance of equipment and ensure it is in good working order to support eCommerce operations.

· Help maintain a clean and organised working environment, ensuring both the physical workspace and digital records are well-managed.

· Ensure fulfilment processes are followed, including packaging items securely, checking that details match orders, meeting dispatch times, adhering to inventory procedures, and processing returns as per policy, to maintain a high standard of customer satisfaction.

· Coordinate with third-party logistics providers to ensure timely order dispatch and shipping.

· Identify areas for continuous improvement in fulfilment, customer service, and operational processes, suggesting and implementing solutions to increase efficiency and effectiveness.

· Help maintain a safe working environment for staff and volunteers, adhering to health and safety policies and assisting with necessary safety training.

Person specification:

Skills, knowledge & experience

Essential

• Experience with online marketplaces, particularly eBay and Depop, for listing and inventory management, and supporting sales and fulfilment.

• Ability to assist with sales analysis, understanding basic metrics to help improve performance.

• Basic photography skills for creating high-quality images of products for listings.

• Knowledge of popular brands and the ability to identify items that have potential value for resale.

• Research skills to gather information on items, brands, and trends to support listings and pricing decisions.

• Good communication skills, both verbal and written, with attention to detail.

• Commitment to delivering exceptional customer service, responding to inquiries and resolving issues efficiently.

• Understanding of eCommerce best practices, with a willingness to learn and apply new trends and technologies.

• Strong planning and organisational skills, with the ability to prioritise tasks effectively and meet deadlines.

• Basic problem-solving skills, with a logical and calm approach to operational challenges.

• GCSE grade C or equivalent in Mathematics and English or a similar qualification.

Personal Attributes

• Comfortable working in a small team, with a positive, “can-do” attitude.

• Highly organised, with the ability to prioritise tasks and maintain efficiency under pressure.

• Adaptable to changing circumstances, able to handle a fast-paced, evolving environment.

• Proactive and willing to take initiative, suggesting improvements to processes and operations.

• An understanding of and commitment to supporting blind and partially sighted people, aligning with the charity’s mission.

 

Desirable

• Experience working in charity retail or a similar sector.

• Basic knowledge of Gift Aid and its application within charity retail operations.

• Understanding of marketing principles as they relate to online sales and branding.

• Experience with planning and organising events or promotional activities for online sales.

Flexibility

· The role description is a general outline of duties and responsibilities and may be amended as the charity develops and the role grows. The post holder may be required to undertake other duties as may be reasonably required from time to time.

SOS Children’s Villages UK is part of a global federation which exists to ensure that each child and young person grows up with the healthy relationships they need to become their strongest selves. We are the world’s largest non-governmental organisation focused on supporting children and young people who don’t have, or who are at risk of losing, parental care.

Now recruiting for a Trust and Foundations Officer, with experience of securing funds in any sector who enjoys picking up the phone and building relationships with donors. This is an exciting opportunity to join an ambitious and progressive team, working within an international federation that supports children and young people across the world.

You will have the opportunity to:

• manage and grow a portfolio of small to medium trusts and foundations, increasing income by identifying new prospects and through the stewardship of existing donors.
• write high quality applications and communicate accurately and transparently on the progress made with donors’ funds. 
• work with our network of international programme experts to develop expertise in key programme areas and build your knowledge of international development.
• support colleagues with applications and reports to large funders, building experience of working with institutional partners. 

This role sits within the Programme Funding Team and suits an ambitious self-starter with excellent IT, research, communication, writing and organisational skills with an interest in developing their knowledge of international development.

To Apply

Please read the full job description within the Candidate Pack, and submit a copy of your CV and a covering letter.

The deadline for applications is Wednesday 1st January 5pm UK time. We reserve the right to close the application process early if a successful candidate is found.

Please note: The post-holder must be UK-based. We are unable to provide employment sponsorship if required and unfortunately cannot progress applications without the required right to live and work in the UK on a permanent contract.

We are looking for a Communications Coordinator who will maintain and develop the charity’s traditional, social and digital media presence in order to support charity campaigns and profile. This role is crucial in helping the charity to increase its membership base, grow involvement in projects, deliver campaign messages, promote & deliver events, attract funding, and to inform members/supporters of charity activities, news, and successes. 

The post calls for a positive, creative individual with a ‘can do’ attitude.  We need an accomplished communicator who is a talented writer with the ability to produce and design succinct, intelligent, and accessible copy. We welcome applications from candidates with a background in communications in the charity sector or those who possess transferable skills.

Come and be part of our culture of inclusion. Our focus on health & wellbeing and flexible working models, supports everyone, regardless of background, to feel valued and to be at their best.

The successful candidate will need to show a passion for empowering and raising the voices of people with learning disabilities. This is core to who we are and what we are about.

My Life My Choice (MLMC) is a multi-award-winning self-advocacy charity uniquely run by and for people with learning disabilities, founded in 1998.  The charity delivers a diverse range of innovative user led projects that enhance and empower the lives of adults with learning disabilities in Oxfordshire. 

MLMC offers an enhanced pension contribution, a Healthcare Plan (claim up to £1,650 pa towards dental, optician, health consultations and therapy costs), Employee Assistance Programme, Life Assurance, flexible working with time off in lieu, a weekly fruit basket, a £100 contribution towards a health & wellbeing activity, cycle to work scheme, business mileage rate of 20p (bicycle) and 45p (car) per mile and working from home when appropriate. Free, dedicated staff parking is also available.

Job description: Download from our website

Salary: £30,559 - £32,654 pa, plus 8% pension contribution

Closing Date: Wednesday 15th January 2025

Interview Date:  In person on Thursday 23rd January 2025

Start Date: Monday 3rd March 2025 (but negotiable)

To Apply: Please send CV (max of two sides of A4) and a covering letter (max of two sides of A4) matching skills/experience to the Job Description and Person Specification. 

Job title: Employment and Engagement Adviser

Location: Hybrid, contracted to work at our Birmingham office at least 2 days a week.

Salary: £26,000 - £29,000

Hours: 37.5 hours per week, with occasional evening/weekend work (TOIL provided)

Contract: 12 months FTC, with intention to make permanent if pilot is successful/subject to funding

Language requirements: Fluency in English and at least one target language is desirable e.g., Arabic, Tigrinya, Ukrainian, Pashto, Farsi, Dari or Cantonese.

Overall purpose

We are excited to pilot a new type of Employment Adviser role in our Services team, focusing on building relationships with local employers to support our job-ready clients in securing employment.

You will build networks of local employers and collaborate with our Employment Advisers to help clients with intensive job searches and applications, while managing your own caseload of work-ready clients.

We are seeking candidates with experience in engaging employers and knowledge of the local job market, including finding hidden opportunities.

The primary focus of your role will be helping individuals facing employment barriers, especially those who have experienced forced migration, find paid work. You will manage a fast-paced caseload, providing one-on-one support to clients online, by phone and in person to help them reach their employment goals.

In addition to direct client work, you will assist the team in identifying job opportunities and work with the Senior Services Manager to develop key employer relationships. You will also coordinate your clients access to volunteer-led support, scheduling mock interviews and practice sessions.

We offer a collaborative team environment where your contributions are valued, and you can make a meaningful impact on people’s lives.

To view the full job description and person specification, as well as details on our accessible recruitment process, please view the attached recruitment pack.

Other considerations

• As part of our safeguarding commitment to our clients, we carry out preemployment checks to ensure that successful applicants are suitable to work with adults at risk. These include basic DBS checks, obtaining references and verifying a candidate’s identity and right to work in the UK.
• Some travel between our different areas of operation (including London, Birmingham and Manchester) will be required. Occasional evening or weekend work may be required. Time off in lieu would be provided in this case.
• We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.

How to apply

If you are looking for a role where you can make a real difference, we want to hear from you. To apply, please submit a CV and statement (up to approximately 500 words/1 A4 page) outlining:

• Why you are interested in the role
• What skills you would bring to be successful in this role
• Any experience you would like to highlight
• Any reasonable adjustments you require for the interview process
• Disclosure of disabilities if you wish to do so (as a member of the Disability Confident Scheme, we guarantee an interview to all disabled applicants who meet the minimum criteria for the role)

Please note that applications without a covering letter will not be considered. Previous applicants need not apply.

Closing date for applications is 11:30pm on Thursday 26th December. Interviews will be held on a rolling basis so please apply as soon as possible to avoid disappointment.

We belong to the Experts by Experience Employment Initiative, which advocates and supports organisations to employ more people from a refugee background. With this in mind, we particularly welcome applicants with experience of seeking asylum and/or a refugee background. 

If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network. Please reach out to HR Manager Dani Meier for further details (we are unable to include email addresses in this advert, but you can find contact details on the final page of the attached recruitment pack).

At Help for Heroes, we believe those who serve our country deserve support when they are wounded. Every day, men and women have to leave their career in the Armed Forces as a result of physical or psychological wounds; their lives changed forever. We help them, and those still serving, to recover and get on with their lives.

And who are we you’re wondering? We are experts and beginners. Generalists and specialists. Ordinary people with an extraordinary passion towards making a positive change to the lives of our veterans (and having fun while doing it).

As One Team we share a philosophy – I.C.A.R.E. It’s the way we walk and talk, the way we interact with others and how we approach everything we do. We are:

Innovative – Collaborative – Authentic – Resourceful – Energetic. 

We have an incredible opportunity for a Senior Legacy & In Memory Manager to join our team.

Please see below for more information on what just might be your future role.

About You

Do you have a passion for legacy and in memory giving? Do you have knowledge of legacy administration and have team management experience too? If so, this may just the job for you!

About the Role

Contributing over 50% of the organisation’s fundraised income, this role is crucial for Help for Heroes. Working with your team, you’ll be responsible for the organisation’s legacy marketing strategy and administration, as well as the in memory giving strategy, maximising both income sources so that we can deliver more services to veterans. You will be able to make a significant impact and will use your expertise to drive forward the programmes. There’s lots of scope and potential for someone to make a real difference and achieve considerable success! 

About the Team

The post holder will be working as part of the Individual Giving team in the Commercial Directorate which includes Supporter Care, Individual Giving and Legacy & In Memory. Across all our relationships, we build trust and engagement with our supporters and with each other. The quality of how we deliver our objectives is just as important as the end results. We are known for our expertise, supporter focus and collaboration. We’re friendly, supportive and like to get things done!

This is a UK based contract and as such, you are required to have the Right to Work in the UK. Evidence of your Right to Work will be checked prior to interview.

At WWF-UK we’re committed to an inclusive and accessible recruitment process. As a Disability Confident Employer, we acknowledge that some candidates may require additional support to overcome barriers experienced during the application process. If you require any reasonable adjustments to support your application or interview, please reach out to the Talent Acquisition team via our website.

About the role

New Design & Impact Advisor needed for WWF-UK: if you love the detail of supporting teams to design brilliant programmes and then guide their implementation from a monitoring perspective; if you want to support teams working anywhere between Peru and PNG; if you have lots of experience in leading DMEAL approaches; this may be the opportunity for you!

As Design and Impact Adviser you will support colleagues across the organisation in the design and implementation of programmes, projects, campaigns, and fundraising activities. You will advise and coach colleagues in the UK, enabling the application of good practice in developing, monitoring and evaluating campaign, project and programme strategies too. You will also advise strategic leads in the monitoring and reporting of our Strategy as well as respond to requests from Network colleagues for technical support.  Important will be the ability to manage consultancies in order to ensure value for money and effective delivery of products that inform learning.

We’re looking for someone with:

• Hands-on project or programme management expertise.
• Experience of facilitating training and guidance of peers to support teams working on conservation, environmental policy and practice, corporate partnerships, campaigns and communications.
• A background of working within institutional conservation, fundraising or development programmes OR within the corporate, or sustainability consulting sector and/or in lobbying or campaigning.
• A strong understanding of Safeguards in environmental programmes.
• Strong communication and interpersonal skills.
• Degree in environmental, social sciences or relevant disciplines.

Benefits, rewards & location

The salary for this role is £45,000 pro rata: job shares are welcome to apply.We also offer a full benefits and rewards package including:

• Annual leave starting at 26 days a year, rising one day each year to a maximum of 30 days plus bank holidays
• Flexible working options
• 5% employer contribution to pension, increased to 10% with employee contribution.
• Training and development opportunities
• Regular wellbeing initiatives.

This role is hybrid and you’ll be required to be in the office 20% of your contracted hours. The job is based at our UK head office, the Living Planet Centre in Woking, Surrey. The Living Planet Centre is one of the greenest buildings in the UK, and you’ll hot desk among trees and gardens.

About WWF-UK

We’re a global conservation charity with hundreds of projects around the world and millions of supporters.

At WWF-UK, we’re bringing our world back to life. Protecting what’s left is not enough – we’re now in a race to restore the natural world and prevent catastrophic climate change before it’s too late. And it’s a race we can still win.

We’re courageous and passionate about fighting for the future we want to see – a world where people and nature can thrive.

We were born out of passion and science, and for more than 60 years we’ve been at the forefront of global efforts to protect wildlife and the natural world. We operate with integrity, collaboratively and with respect for those we work alongside.

How to apply and the recruitment process

Please click on the link and apply via our website by completing the application form and submitting a copy of your up-to-date CV and a supporting statement to highlight what makes you a good fit for us.

• Application closes: COB 12/01/2025
• A short task will be sent to long-listed candidates 14/01/2025 for completion by 19/01/2025
• Shortlisted candidates will be contacted with further information on 21/01/2025
• Interviews will be virtual during the week of 27th January

Our policies and benefits reflect the importance of people being able to have a good work-life balance and being able to bring their ‘full self’ to work.