Social / Support Work Jobs

The postholder will provide advice, guidance and coaching to parents and carers of children aged 8-18 years to help them to develop new awareness and skills to enhance their support to their children through a combination of group-work and one-to-one sessions.

As part of the Mindworks partnership, The Eikon Charity provides a wide range of emotional wellbeing and mental health services for children & young people. Through this work we have seen how challenging parents and carers can find supporting their children’s emotional wellbeing difficulties. Supported by funding from the Surrey Wellbeing Partnership Innovation Fund, we are delighted to be recruiting to this new role of Family Wellbeing Practitioner, which expands our current Community Wellbeing Team offer. This is a collaboration with YMCA East Surrey working in partnership to ensure consistency of support to parents and carers across Surrey. This role will be supporting parent/carers within Elmbridge and Runnymede.

Responsibilities

• To work collaboratively and effectively with statutory and voluntary agencies, to identify parents/carers in need of support and to agree effective referral processes.
• To create, develop and deliver one-to-one interventions, workshops and presentations for small parent/carer groups covering a range of emotional wellbeing and mental health topics.
• To set up and facilitate peer-to-peer support and discussion groups.
• To identify a range of specialist services and agencies who can offer further support for parents and families
• To work in partnership with YMCA East Surrey who will provide support to parents/carers across Tandridge, Reigate and Banstead
• To promote the service within The Eikon Charity and with statutory and voluntary sector partners across the region – this might include presentations at networking events and production of promotional material.
• To help assess the needs and strengths of the parents/carers referred into the service and help them identify short-term goals to achieve desired change.
• Record and review parent/carer goals using the Goal-Based Outcomes tool and use this to evaluate the effectiveness of interventions.
• To involve parents/carers in the co-design of group work and ensure that the service responds to user voice and meets the needs identified.
• Record and collect data with various tools and use this to evaluate the effectiveness of interventions
• To take responsibility for own caseload of parents/carers, some with complex and multiple needs
•  To work collaboratively with other Eikon delivery teams in delivering interventions for children, young people and families.
• To keep accurate records of individual engagement, evidence of change and celebrate progress with parents/carers
• To provide, record and report the appropriate data to ensure support programmes can be accurately monitored and evaluated
• To provide written case studies as evidence of the effectiveness of individual interventions 
• To assist with the development and progression of the service by adhering to all communication requests and assisting with peer progression development when requested through case supervision

Organisational requirements 

• Understand and act when safeguarding issues need to be escalated
• Work as part of a team and attend team meetings, training events and participate fully in 1:1
• Work co-operatively and under the management of The Eikon Charity staff to ensure the highest quality of delivery and support
• Work within Eikon’s internal policies, safeguarding and data protection regulations
• Be responsible for equipment/resources
• Work some planned evenings or weekends
• To promote, monitor and maintain health safety and security in the working environment
• Attend and actively participate in regular clinical supervision
• Other work as requested by your line manager as needed to support our aims

Violence against Women and Girls (VAWG) Advisor

Join Asha Projects and make a difference in the lives of South Asian women and their children experiencing domestic violence. Established in 1984, Asha Projects is a specialist Black and Minoritised women’s organisation run for and by South Asian women. We provide safe temporary accommodation, advice, advocacy, mental health therapeutic services, and resettlement support. Our mission is to end Violence Against Women and Girls (VAWG) and empower women to build lives free of oppression, violence, and injustice.

We are seeking a Violence Against Women and Girls (VAWG) Advisor to provide high-quality refuge accommodation and support. The role involves working within an intersectional framework to ensure inclusivity, liaising with agencies, providing advocacy and emotional support, and developing peer-to-peer support among residents. You will also manage housing, ensure health and safety, and handle financial responsibilities, all while maintaining professional boundaries and up-to-date case files.

The ideal candidate will have at least one year of experience working with women affected by domestic violence, strong advocacy skills, and a good understanding of social issues impacting South Asian women. Proficiency in English and a South Asian language, along with computer skills, is essential.

Flexibility Clause: To deliver services effectively, a degree of flexibility is required, and the post holder may be required to perform work not specifically referred to above. Such duties will fall within the scope of the job at the appropriate grade.

Terms: All posts at Asha Projects are subject to the availability of funding. This post is offered for a fixed term period and is subject to a probationary period of three months. A satisfactory Disclosure and Barring Service (DBS) check is required for this post.

If you are passionate about making a difference and meet the above criteria, we would love to hear from you. Apply now to join our dedicated team at Asha Projects and help us in our mission to end violence against women and girls.

To learn more about the responsibilities and requirements of the role please see the Job Description attachment

This vacancy is restricted to women of South Asian origin due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Location: Hybrid – Covering Pembrokeshire, Powys, Carmarthenshire & Ceredigion Salary: £26,000 p.a. pro rata Contract: Permanent (subject to funding) Hours Available:

· 1x Full-time (37 hrs/week) – Covering Pembrokeshire 

1x Full-Time (37 hours per week) covering Powys

· 1 x Part-time (22.5 hrs/week) – Covering Carmarthenshire & Ceredigion

About the Role

Are you committed to making a positive difference? We are looking for passionate and skilled Advice Workers to support Gypsies and Travellers in accessing their rights, entitlements, and essential services. 

Key Responsibilities

✔ Provide expert advice on welfare benefits, housing, debt, employment, education

✔ Deliver support through drop-in sessions, phone calls, and outreach appointments

✔ Advocate for individuals and liaise with external agencies on their behalf

✔ Maintain case records and contribute to policy development

What We’re Looking For

Experience:

At least 1 year in advice work (or equivalent)

Knowledge: Welfare benefits, housing rights, social welfare issues

Skills: Strong communication, IT proficiency, and case management

Values: A commitment to inclusion, equality, and empowerment

Desirable: Awareness of Gypsy and Traveller communities & ability to communicate in Welsh or a relevant language

Equal Opportunities

We are an equal opportunities employer and welcome applications from all backgrounds, including those with lived experience of the issues affecting Gypsy and Traveller communities.

Domestic Abuse Support Worker 

£22,669 - £23,428 per annum 

South Derbyshire 

Hours: 37 

Closing Date: 28th February 2025 

This post is exempt under Sch 9 Pt 1 of the Equality Act 2010 and is only open to female applicants. 

Do you want to make a difference to the lives of vulnerable people and their families?

Have you got experience of working with individuals and families who have experienced Domestic Abuse? 

If you are interested in supporting families whilst developing your skills and experience within an expanding Domestic Abuse Support Service, please apply today! 

Who are they?  

Our client provides refuge and community based (outreach) support to adults and children who are experiencing domestic abuse. They offer their services to both women and men (dispersed only) with or without children who are fleeing domestic abuse and need a safe place to stay, and to those out in the community who are living with the impact of domestic abuse. 

As a Support Worker, you’ll play a pivotal role in providing practical and emotional support to women and men who are experiencing or have experienced domestic abuse (both in the refuge and throughout the local community). You’ll work with clients to assess needs and risks and plan a package of support and risk management individual to them. Some of the other duties involve: 

• Assessing referrals for both community and refuge based services 

• Supporting the delivery of group work both in refuge and local community 

• Travelling throughout service delivery area to deliver support and attendance at multi-agency meetings and work in partnership with other agencies where required to advocate for their clients and ensure risk is managed and support needs are met (e.g.: social care; police; CAB; housing departments; Job Centre and Benefits agencies) 

• Working with colleagues to provide a clean and welcoming environment for all accessing their services 

• Ensuring records (computer based case management system) are kept up to date and accurate – basic IT skills and knowledge of IT systems are advantageous!

ABOUT YOU 
 

They’re looking for someone who has the values, knowledge and skills of working within a support role supporting clients who have experienced domestic abuse and can demonstrate how they use their skills and common sense to support vulnerable individuals and families. They’ll have a commitment to maintaining the dignity and rights of the individuals and families we work with, with top notch communication skills. It is desirable if you have had experience of working within a Domestic Abuse Service.

Previous experience in a similar role is desirable, but we welcome candidates with relevant experience from other sectors or transferrable skills. 

You will work 37 hours a week, Monday to Friday 9am – 5pm. There may be expectation to work some evenings up to 8pm and occasional weekends and bank holidays. 

All successful candidates will be required to take a basic numeracy and literacy exercise prior to the interview.

Interviews are being arranged on an ongoing basis 

USEFUL TOP TIPS: 

You will need to attach a CV in order to apply for this role. 

All correspondence will be via your registered email address. 

View the full Role Profile in the document tab at the top of the page and refer to the Person Specification section of the Role Profile to complete your application – show them why you are suitable! 

Click the Apply Now button at the top of this page 

Looking forward to receiving your application! 

All successful candidates will be required to take a work-related test prior to the interview. 

As an Equal Opportunities and Disability Confident Employer, they welcome applications from all suitably qualified candidates including those from Black, Asian and minority ethnic groups and disabled candidates. As part of their LGBT Allies Programme, they also welcome applications from members of the LGBT community and encourage inclusivity in the workplace.

37.5 hours per week / Permanent / £27,225 per annum, pro rata / working across Monday to Friday 9am-5pm, office based in Horsham, delivering Transitional Services in the community across Horsham, Crawley, Burgess Hill and Worthing.

It is essential that you hold a current UK driving license and have a car for this role (expenses for mileage paid at 45p per mile, excluding home to work journey). 

Our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health.

We are looking for an enthusiastic and motivated individual to join our West Sussex Transitional Housingteam, providing  safe, secure accommodation for young people aged 18-25, who have been, or are at risk of homelessness, whilst also deliveringa support package to actively encourage them into education, training, employment or voluntary work. This is a dynamic and varied role; you will be passionate about being involved in the support and growth of young people

This role will primarily involve lone working in the community.You will have the autonomy to manage your tasks and responsibilities independently and be part of a supportive team, keeping in regular contact and where necessary working together. You will receive an induction where you will work alongside an experienced member of the team before lone working.

You will have your own caseload of young people, visiting them in their homes and supporting them in the community.You will contribute to the smooth and safe running of the service by providing consistency and reliability. You will have a calm, yet assertive manner, being able to handle potentially difficult situations. You will also support young people to safeguard themselves against abuse and risk. 

ABOUT YOU: We know that there are great candidates who will not fit everything described, or who have important skills we have not mentioned. If that is you, please do not hesitate to apply and tell us about yourself.

Experience and Knowledge

• Experience relating to housing, support work, and/or working with young people at risk
• Experience of working proactively with a caseload of young people to enable them to achieve independent living
• Knowledge of statutory and voluntary resources available to young people
• Knowledge of good safeguarding procedures in relation to young people and the ability to maintain effective professional boundaries
• Demonstrated confidence and competence in recording notes/actions in service log, incident forms and health and safety check lists

Skills and Abilities

• Ability to communicate clearly both verbally and in writing for appropriate recording of a resident’s progression
• Ability to work autonomously, and use own initiative, as well as being part of a team
• Ability to organise workload, take initiative and make decisions
• Ability to de-escalate volatile situations and manage challenging behaviour appropriately

Children and Young People's Service Manager

· Hours: 28 per week (negotiable working pattern across Monday to Friday)

· Negotiable working pattern across Monday-Friday

· Occasional evening and weekend work

· Contract: Temporary fixed term until 31st March 2026 (potential of extension subject to funding availability)

· Salary: £35,000 per annum (pro rata)

· Location: Gwent wide (based at a Cyfannol Hwb, negotiable with options of Newport, Pontypool, Ebbw Vale, Abergavenny)

· Internal secondments considered

· Participation in tier 3 on call rota (paid)

· All staff must work flexibly on occasions to meet the needs of the service

· Agile - working where and when required, to do the job most effectively

Purpose of the post: To lead on the development and delivery of high quality, trauma informed, person led VAWDASV services for Children and Young People at Cyfannol Women's Aid.

Specific Responsibilities: 

· Member of the Senior Management Team, key contributor to bringing Cyfannol's Vision, Mission and Values to life

· Collaborate with the Director of Support Services and other Service Managers, contributing to the development and delivery of both the Organisational Strategy and the Support Services Strategy

· Lead on creating a safe, supportive and explorative space within your own team and the wider organisation

· Lead the CYP team in an inclusive, engaging and empowering way (including recruitment, induction, supervision, training, development) supporting and coaching them to do likewise with their team members

· Oversee the service for children and young people, ensuring that they are at their centre of their own support, are fundamental to service design and to influencing the wider VAWDASV sector

· Collaborate with the Fundraising Manager in providing reports and returns to grant funders

· Collaborating with the Senior leadership and Senior Management Team in the development and sustainment of future services

· Manage the budget for your area effectively, acting as Budget Holder, meeting frequently with the Finance Team to review income and expenditure and manage under/overspend

· Manage operational obligations linked to funding contracts

· Lead compliance and continual improvement of CYP services through policy, procedure, internal audit procedures and external quality standards

· Oversee Safeguarding for CYP services, complying with internal and external policy and legislation, and ensuring the team awareness of their safeguarding responsibilites

· Oversee risk management compliance within CYP services in terms of both the team's safety and that of the individuals using our services

· Lead the development and oversee effective relationships across statutory, voluntary and community partners and referral agents

· Oversee keeping abreast of current research and good practice in relation to working with CYP's affected by VAWDASV and manage implications for services

· Communicate on your area of operation, sharing outcomes, achievements, gaps and feedback to our SLT, our Board of Trustees and external stakeholders where appropriate

· Undertake any other reasonable duties as required

General: 

Contribute to the:

· Development and achievement of our Vision, Mission and Objectives

· Promotion of our values, culture and aspirations

· Creation of a safe, supportive and explorative working environment

· Promotion of Equity, Diversity and Inclusion

· Upholding of our Polices and Procedures

It may be necessary, following consultation, to amend the job description in light of experience and changing circumstances

Closing Date: 9am Wednesday 26th February 2025

Interview Dates: 6th and/or 7th March 2025

Important note: In the ‘personal statement’ section of the application form, ensure you detail how you meet the essential and /or desirable criteria that is ‘assessed in application form/cv’ on the Person Specification table. – This is important in our shortlisting process

This role is open to everyone (it is not restricted by any gender)

Cyfannol is an organisation with equality, diversity and inclusion at its heart. We welcome applications from all areas of the community. However, we particularly encourage applications from members of our BAME community as well as individuals with disabilities who are currently under-represented within our workforce.

At Leicester South Food Bank, our mission is to address the community's needs and provide effective responses to everyday life challenges. We are looking for a motivated and passionate Partnership and Premises Officer to join our team and help us make a positive impact.

We are opening a community hub in Wigston, a dynamic space designed to enhance well-being and purpose in our community. This innovative project responds directly to the expressed needs of our community for face-to-face interactions and accessible local services.

Key Features:

1. Multi-agency space hosting a variety of organizations

2. Flexible weekly schedule offering workshops, events, and activities

3. One-on-one support and advice services

4. Relaxed environment for community engagement 

 The hub will serve as a vibrant 'community expo,' showcasing diverse interventions and services from multiple organizations. This approach allows residents to explore and connect with various resources all in one place, tailored to the evolving needs of our community.

Main Responsibilities of this vacancy:

Multi-Agency Management:

• Develop and manage a multi-agency space to provide interventions and solutions to the community's recognized needs.

Local Organizing:

• Develop and manage a team of volunteers, who will build relationships and trust with the community.

• Explore and understand the experiences bringing people to need the food bank’s support through listening activities and/or research.

• Assist the OLM lead in mapping out and building relationships with the food bank’s partners, referral agencies, and local anti-poverty organizations.

• Identify local issues driving poverty and engage with the campaign team to develop strategies for change.

Maintenance and Security:

• Regularly inspect and maintain the building, grounds, and equipment.

• Oversee security, including opening and closing the building and monitoring security systems.

• Ensure compliance with health and safety regulations and implement safety measures.

Cleaning and Repairs:

• Ensure the premises are kept clean and tidy, either directly or by supervising cleaning staff.

• Organize and oversee repairs and maintenance work, liaise with contractors, and manage maintenance budgets.

• Maintain an inventory of equipment and supplies, ensuring timely ordering and restocking.

Event Support:

• Provide logistical support for events, meetings, and other activities. 

If you are passionate about making a difference and possess the skills to create meaningful relationships, manage our premises effectively, we would love to hear from you. Apply today to join our dedicated team!

We have an exciting opportunity for a Caseworker to join the West Midlands team, working 37.5 hours a week, based in our West Bromwich office. Victim Support offer a hybrid working policy, where you will be able to work some of your working days from home, if preferable.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you.....

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the role:

This role is based at our West Bromwich office with the option of hybrid working from home. Travel across the area is required, travelling time is within working hours & expenses are reimbursed. The hours for this role are Monday to Thursday 8am to 4pm and Friday 12pm to 8pm.

As a Caseworker you will:

• Effectively managing a caseload, delivering excellent services via telephone, video call and in person to support service users
• Assessing need and risk at initial contact and on an on-going basis
• Developing, delivering, and monitoring safety and support plans for those affected by crime, who accept ongoing support. Support will include providing resources, interventions, and information to all service users
• Helping service users build healthy coping mechanisms and providing practical support and information
• Identifying and providing action to safeguarding concerns
• Working collaboratively with key partners
• Using a bespoke case management system to maintain accurate and confidential records and contributing to monitoring information including the collection of outcomes
• Delivering awareness raising sessions on the impact of crime to partner agencies and community groups and participating in community events.

You will need:

• An understanding of the impact of crime
• Effective verbal and written communication skills
• A proven track record of successfully delivering services and working directly within a statutory, voluntary or multi agency setting(s)
• The ability to balance competing needs and priorities
• The ability to work independently and as part of a team

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

We have an exciting opportunity for a Team Leader - Casework to join the Norfolk and Suffolk Victim Care team in Suffolk, working 37.5 hours a week.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the role:

This role is based in Norwich. As a Team Leader you will:

• Provide leadership, advice and guidance to your team, and monitor the progress and quality of support.
• Develop your team and address their individual development/performance needs, set individual and team objectives and undertake annual appraisals.
• Provide safeguarding advice and guidance when appropriate
• Promote effective communication channels including coordinating and facilitating regular team meetings, sharing feedback and learning to share with other colleagues.
• Coach your team to ensure appropriate support is provided to vulnerable people.

You will need:

• Experience of managing and supporting a team and individuals; including performance management, one to one's and staff development.
• Experience of supporting victims and vulnerable people.
• The ability to maintain confidentiality and comply with all data protection requirements.
• The ability to work without direct supervision, prioritise work and deal with competing or conflicting demands/needs and interests in an organised and methodical manner.
• Have excellent communication, negotiation and advisory skills, both written and verbal when interacting professionally with a range of agencies and individuals

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

37.5 hours per week / Maternity cover, fixed-term until 30 April 2026 / working onsite on a seven-day rolling rota, including evenings, weekends and bank holidays.

Our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health.

Horsham Y Centre supports 50 young people aged 16-25 to alleviate the risk of or impact of homelessness. The project is staffed 24 hours a day with a support team, night team and management based onsite. The service aims to support residents into independent accommodation through life skills support. Situated in the middle of Horsham, the project has strong links with and contributes to the local community.

We are looking for a Supported Housing Support Worker to join our Horsham Y Centre team. Main areas of responsibilities are:

Housing

• Coach young people to manage their occupancy agreement and adhere to house rules, in preparation for independent living. 
• Promote a credit culture, encouraging young people to keep up to date with all payments for rent.
• Maintain up-to-date knowledge of housing and welfare benefits for young people and be well-informed on significant changes to housing law.
• Deal effectively with non-compliance issues, such as non-payment of rent or damage to room, using restorative practices and working collaboratively with the rest of the team.

Coaching and Engagement

• Coach young people so they can articulate their aspirations and ambitions and take the lead in acquiring the skills they need to live independent and fulfilling lives.
• Ensure young people are encouraged to take responsibility for their own personal development, to engage with the services on offer and build strong networks and connections within the local community. 
• Ensure consistent standards of safeguarding and Trauma Informed Practice when supporting young people, observing our safeguarding procedures, and keeping yourself and residents safe by respecting professional boundaries.
• Maintain client records on In-Form (client database) detailing the young person’s journey in relation to their strengths and needs, any risks, and any outcomes (to monitor service performance). 

General 

• Work as part of a team, on a rota shift pattern, ensuring young people at the service have non-judgemental, objective, and supportive staff during the day/evening, along with taking responsibility for personal safety during periods of lone working
• Contribute to a great working environment, with a calm, yet assertive manner, being able to handle potentially difficult situations.
• Participate in relevant continuing professional development and utilise Reflective Practice Supervision as part of leading psychologically informed practice. 

There will be times when lone working will be a requirement for this role, but you will get to know the team and service, along with an induction and training prior to starting on a rota. Please download the job profile for full role details.

ABOUT YOU: We know that there are great candidates who will not fit everything described below, or who have important skills we have not mentioned. If that is you, please do not hesitate to apply and tell us about yourself.

This is a dynamic and varied role; you will be passionate about being involved in the support and growth of young people.

Experience and Knowledge

• Experience relating to housing, support work, and/or working with young people at risk
• Experience of working proactively with a caseload of young people with multiple and complex needs to enable them to achieve independent living. 
• Knowledge of statutory and voluntary resources available to young people with multiple and complex needs.
• Knowledge of good safeguarding procedures in relation to young people and the ability to maintain effective professional boundaries.
• Demonstrated confidence and competence in recording notes/actions in service log, incident forms and health and safety check lists.

Skills and Abilities 

• Ability to communicate clearly both verbally and in writing for appropriate recording of a resident’s progression, and to evidence outcomes achieved.
• Ability to build and maintain strong relationships with all stakeholders, including signposting and advocating for clients as necessary. 
• Ability to work autonomously, and use own initiative, as well as being part of a team.
• Clear verbal and written communication skills, good IT, and keyboard skills.
• Ability to de-escalate volatile situations and manage challenging behaviour appropriately.

The North Wales Victim Help Centre is looking for an Independent Stalking Advocacy Caseworker (ISAC) to join our team in North Wales, working 22.5 hours a week over 3 days. This role involves both face to face and virtual support in a hybrid model of working, you will work from home, our St Asaph office.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the role:

This role is based St Asaph working 22.5 hours a week over 3 days. This role involves both face to face and virtual support in a hybrid model of working, you will work from home and the office.

Ensuring the provision of individual structured, tailored support plans, based on a holistic assessment of impact and risk, within the framework of VS's Service Model. You may make initial contact with victims of crime, explaining our services and assessing the impact of crime, or receive referrals from colleagues, in order to provide on-going support and case management

As an Independent Stalking Advocacy Caseworker you will be:

• Providing a high quality pro-active service to victims of intimate and/or non-intimate stalking.
• Contribute to increasing awareness of the impact of stalking on clients, including collaborative working with external agencies and developing safety and support plans tailored to the client's needs.
• To develop, deliver, and monitor safety and support plans for those affected by crime, who accept ongoing support. Support will include providing resources, interventions, and information to all service users
• Support those affected by crime in understanding and asserting their rights and entitlement.
• Understanding their journey through the criminal justice and legal systems including the Victims Code of Practice
• Facilitating access additional services
• Establish healthy coping mechanisms
• Provide practical support and information

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

About the role

You will be offering support via a national helpline to families of serving Royal Navy personnel, including Reservists and Merchant Navy, that are seeking support for their mental wellbeing.

You will speak from your own lived experience as serving personnel, or a close family member of a serving personnel, to actively promote the wellbeing of people who reach out and signposting support available to them when appropriate.

To achieve this, you will contribute to an extensive database of nationwide support available and work closely with the Anchoring Minds team to make sure that people receive to support they need. This may include writing referrals.  

You will make follow up calls with people to make sure they could access support and help them overcome any barriers to access if it is needed.

You will have connections with a wide range of organisations including:

• Organisations who support families of serving Naval personnel
• Local Authorities and housing providers
• Wellbeing Centres
• Military specific benefit services
• Local schools and Child and Adolescent Mental Health Services (CAMHS)
• Community Mental Health Teams (CMHT)
• Other third sector organisations 

Hours: Part-time, 21 hours per week.

Location: Gosport Wellbeing Centre.

About you

We are looking for a candidate that is passionate about mental wellbeing and able to promote support available to the people who can benefit most from it. You will need to have a strong understanding of challenges faced by military families and a working knowledge of the welfare benefits system, with a focus military family accommodation and military financial benefits.

The ideal candidate will be capable of forming good working relationships with colleagues and external agencies. In addition to this you will need to be confident using databases and a smart phone to carry out your day-to-day work.

We can only consider applications for this role if you have lived experience as either serving personnel or a close family member of serving personnel.

About us

We're Solent Mind! We’re part of a network of over 100 Local Minds who tailor trusted mental health services to our communities. We set our own strategies and partnerships and rely on the support of our brilliant local fundraisers.

We collaborate with Mind to make sure their pioneering campaigns, information and research make a difference in Hampshire. Together, we make better mental health possible both locally and nationally.

Benefits 

Our Gold Award for Workplace Wellbeing Index 2022/2023 and being a Mindful Employer reflects our commitment to our lively, friendly teams. We empower our people to have a voice, discover new opportunities and develop their careers. In addition to knowing you’re making a difference, you’ll also enjoy excellent benefits, including:

• Flexible working to promote a healthy work/life balance
• 25 days’ annual leave rising incrementally to 30 days per year (pro rata for part-time)
• Pension plan
• Employee Assistance Programme
• Season ticket and cycle-to-work scheme

If you’re ready to join the fight for mental health, visit our website to find out more and apply.  

Closing date: Thursday 13 March 2025.

Posts may be subject to a relevant DBS check.

Solent Mind welcomes applications from all the communities in which we work. Appointments are made on merit.

Registered Charity No: 1081116. Registered with Limited Liability in England and Wales No: 4004500.

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the role:

This role has responsibility for the Swansea, Neath & Port Talbot areas with regular travel to the regional office based in Rumney, Cardiff.

As a Team Leader you will be:

• Ensuring the delivery of excellent services to victims
• Contributing to the retention and development of contracts for services by supporting and managing operational staff
• Delivering the overall aim of helping people cope and recover from the effects of crime
• Working collaboratively with the Operations Manager & other management team members
• Ensuring the delivery work force plans and the development of the service

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

Forcesline is SSAFA's frontline telephone service handling both day-to-day and more complex enquiries from the Forces community.

This role is to respond to contact made via the Forcesline helpline, which provides a welfare support service for serving, ex-service personnel and their families.  Enquiries include requests for information, practical assistance and emotional support.

About the team

You will work with a great team of advisors who are both experienced and skilled. Their experience covers former Samaritans, Pastrol Care, Social Work and Police Despatch Calling. As a team they learn and support one another.

About you

You will have had experience in delivering welfare support to others, and ideally this has been gained through a helpline.

You will have used Microsoft Office 365 to a high standard.

The successful candidate will need to demonstrate a strong proficiency in Microsoft Teams and broad computer literacy that includes the ability to work across multiple applications simultaneously.

It is important that you have experience of planning and managing your own workload, with minimal supervision.

This role is homebased in the UK, you must live in the UK to be eligible.

About SSAFA

SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2023 our trained teams of volunteers and employees helped more than 53,000 people, including veterans, serving personnel (regulars and reserves) and their families.

SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us.

Diversity and Inclusion at SSAFA

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

Closing date: Midnight on Wednesday 12 February 2025. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.

Interviews: Week commencing 17 February 2025.