Social / Support Work Jobs

Role

We believe in a world where no child ever has to live on the streets.

Looking for a rewarding role where you can make a difference? Do you have the drive to create positive change in children’s lives and inspire others to do the same?

If the answer is yes, then read on to hear about this exciting opportunity.

We’re Railway Children, an international charity working to create long-lasting change for street-connected children and young people in the UK, India and Tanzania. Founded in 1996, we’ve dedicated over a quarter of a century to developing outstanding practice and services for vulnerable children and their families. As we embark on our new strategy to 2027, we have ambitious plans to ensure no child is left behind, wherever we work.

About the role

We are looking for 1 Youth Practitioner for our London Project. Please note we are keen to receive pplications from cadidates living in Lewisham, Greenwich and Croydon. 

As a Youth Practitioner, you’ll play a key role in keeping children safe from harm and supporting them and their families on a path to a brighter future. You’ll be part of a dynamic team delivering Railway Children’s programme in the UK, in partnership with British Transport Police (BTP).

Working with other Youth Practitioners in your project area, you will be responsible for supporting a number of young people who have been identified as being vulnerable on the transport system. The role will involve working directly with young people and their families to reduce risks, as well as building strong relationships other social care, Police, third sector agencies and local services in the area.

What we offer

As well as helping some of the world’s most vulnerable children and young people, we offer some great perks:

• Time out. You’ll start with 25 days holiday per year to recharge the batteries. After three years, this will increase by an extra day per year until you reach a relaxing 30 days leave.
• Pension. We offer a pension contribution of 6% of annual salary.
• Birthday leave and ‘Railway Children Day’. You’ll get two additional days of annual leave in your birthday month and around Christmas time.
• A culture we’re proud of. Driven by our CEO, family values are at the heart of our culture and make Railway Children an incredible place to work.
• Flexible working environment and home working. It’s one of the reasons why our staff retention is so impressive!

What we’re looking for

We’re looking for someone who has worked with vulnerable young people and families, with an in-depth understanding of the issues they face and the impact of trauma. With a relevant qualification in youth work or social care or equivalent experience, you’ll have experience of providing front line support to safeguard some of the most vulnerable young people in the UK. You’ll have the ability to engage young people, their parents or carers within the community and deliver direct support to address issues within the family unit.

A full person specification can be found in the job pack.

Application notes

Please note candidates must have a full UK driver’s license and access to a vehicle.

Closing date: Monday 24th February 2025 at 5pm

Dates for interview: First stage (online) Monday 3rd March 

Due to the number of applications often received, only those to be invited for interview will be informed of the outcome of their application. Applicants who have not heard within two weeks of the closing date should assume they have been unsuccessful.

At Railway Children, we are committed to the safeguarding and protection of all those who come into contact with us in our work. We follow a range of procedures to ensure that only those who are suitable to work with children and vulnerable people are recruited to work for us. This post is subject to a range of background and reference checks including criminal records check.

About Gaddum

At Gaddum, we treat everyone as individuals. We really get to know those we help, understanding their world to offer a range of support that’s right for them. Our promise of tailored support is made possible by our breadth and depth of knowledge, through our unwavering commitment to the local people of Greater Manchester.

Our experience listening to generation after generation, for nearly 200 years, has taught us the importance of considering not just the individual but also the relationships around them. Our innovative approach means we can, not only build resilience, but identify further risks and offer preventive support now and in the future. At Gaddum, we believe that by supporting individuals, we ultimately help support entire communities.

Our aim is to empower and enhance the lives of people in Greater Manchester.
 

Outline of service:

Gaddum and Manchester Mind have come together to provide a new and innovative service which will support people to leave inpatient mental health settings and return to their community with the support they need to recover and remain well.

As a team, we will deliver psycho-social interventions, advocacy, housing and welfare rights advice and peer support. There will also be tailored support to young people (those under the age of 25). All we do is underpinned by listening and ensuring people feel heard – because we know that when people are listened to, they recover. The team will be working with colleagues within the mental health, primary care, inpatient and community sectors.
 

Job summary:

Reporting to the team manager, this post is one of two Coordinators. The manager and two coordinators will be jointly responsible for 12 staff working in a diverse range of roles, and who work for Gaddum or Manchester Mind (the two organisations who partner together to deliver this service).

Employed within Gaddum’s element of the service, you will manage a team of 3 support workers and 2 peer support workers, supporting their casework and professional development. Working as a team, you will develop this new innovative service and ensure it delivers highly effective, safe and quality interventions to the people of Manchester.

Your team will work with people prior to discharge from mental health hospital and then support the person to get the care they need so they can recover in the community. People will feel connected within their communities – to services, friends and family. You may carry a small caseload (3 cases maximum) dependent on your capacity and development needs.

The aim of our service is to:

• Repatriate: when people are sent to an out of area placement (OAPs), advocate to get them back to Greater Manchester so they can recover closer to their community.

• Discharge: Supporting people when they’re ready to be discharged from inpatient mental health services to get back to the community and recover.

• Prevent re-admissions: Work with people, post-discharge, to ensure they continue to get the support they need to make informed choices, stay well and ultimately thrive.
 

Main Duties and Responsibilities

• Provide high quality support and supervision to your team. Provide casework support; identifying when cases need progression, onward referrals and changes in levels of support.

• Develop and review risk assessments and support the team to manage risk.

• Work with VCSE, primary care, local authority and communities to identify available services for people to access.

• Working with statutory sector systems, identify areas of system pressure and, with support, seek to add capacity.

• Ensure service resources are accurately maintained.

• Dependent on capacity you may manage a small caseload (maximum 3 cases) to support your casework knowledge in this area.

• To work in a person-centred, trauma informed and culturally appropriate way that enables people to effectively engage with services and make sustainable links in with their communities.

• To use your knowledge of community care, policies, legislation and statutory services to get people the support they need to recover and stay well.

• Where appropriate, independently visit people in inpatient and community settings across Greater Manchester.

• Occasionally visit people out of the Greater Manchester area who need to return to their community in Manchester (all travel expenses will be paid and non-commute travel time will be part of your working day).

• Build relationships with key professionals to ensure individuals and our service achieve their goals (e.g. inpatient staff, social care, CMHTs, community services etc).

• Work with the Operations Manager, system colleagues (internally and externally) to develop a supportive and productive referral route into and out of the service.

• Support the development, delivery and review of the service, responding professionally to changes as we improve and evolve our working practice collaboratively.

• Respond appropriately to Safeguarding concerns raised by colleagues and escalate in line with Gaddum/ Manchester Mind’s safeguarding policies and procedures and best practice. Working as a team:

• To integrate effectively with colleagues at Manchester Mind, taking a “one team approach” to deliver a seamless service, understanding the different roles in the team and recognising each other's strengths.

• To support Manchester Mind Coordinator via peer support.

• Work closely and integrate with external teams to support clinical, local authority and other system colleagues to ensure a “one team” approach to packages of care and support. 
 

Reporting and monitoring:

• Maintain accurate and up-to-date case notes using agreed case management systems, following standard operating procedures.

• Ensure the reporting, recording and monitoring of your team is accurate and complete.

• Support people to engage in our service through coproduction, engagement events and feedback forms, improving these processes as needs be.

• Contribute to reporting, evaluation and “deep dives” as required.

• Identify the unmet needs of people and report these back to management.

• Review complaints to the service and action appropriately.

• Ensure best practice Information Governance approaches are in place to maintain the best data management systems possible – ensuring compliance with the Information Commissioner’s Office and Gaddum’s Information Governance Framework.

About Gaddum

At Gaddum, we treat everyone as individuals. We really get to know those we help, understanding their world to offer a range of support that’s right for them. Our promise of tailored support is made possible by our breadth and depth of knowledge, through our unwavering commitment to the local people of Greater Manchester.

Our experience listening to generation after generation, for nearly 200 years, has taught us the importance of considering not just the individual but also the relationships around them. Our innovative approach means we can, not only build resilience, but identify further risks and offer preventive support now and in the future. At Gaddum, we believe that by supporting individuals, we ultimately help support entire communities.

Our aim is to empower and enhance the lives of people in Greater Manchester.
 

Outline of service:

Gaddum and Manchester Mind have come together to provide a new and innovative service which will support people to leave inpatient mental health settings and return to their community with the support they need to recover and remain well.

As a team, we will deliver psycho-social interventions, advocacy, housing and welfare rights advice and peer support. There will also be tailored support to young people (those under the age of 25). All we do is underpinned by listening and ensuring people feel heard – because we know that when people are listened to, they recover. The team will be working with colleagues within the mental health, primary care, inpatient and community sectors.
 

Job Purpose of Senior Administrator:

To provide high quality administrative support to the Discharge from Hospital Team – this will be a team based between Manchester Mind and Gaddum.

Your role will provide much needed support for monitoring, data and evaluation requirements of the service and the management of inbound webform referrals (including outcome/ feedback forms on our case management system).

You will also respond to or delegate emails and voicemails to the service appropriately, requiring a good knowledge of the service. You will also support the Service Manager with the improvement and development of administrative and reporting functions.
 

Main Duties and Responsibilities

Administration and Project Support

• To complete specific tasks allocated through work plans and project plans, independently.

• To manage resources of the service, maintaining the resources folder, ultimately ensuring people have the right information where and when they need it.

• To amend and update resources as needed on Canva, developing and updating them as required.

• Support the development of communication materials including Easy Read Guides with support from Service Manager.

• To coordinate the arrangement of meetings, conferences and other events.

• To minute and keep a record of meetings as required.

• To manage the purchasing of service and employee resources as required using Gaddum finance processes.

• To curate online resources, internally and externally.

• To develop and maintain administrative systems as needed.

Reporting and Monitoring

• To compile data as requested to assist in the production of monthly and quarterly reports as requested following standard operating procedures

• To run reports as appropriate using agreed databases (such as, but not limited to, NHS and Local Authority) databases.

• To build, run and amend reports to meet changing reporting requirements.

• To ensure data relating to client contact are accurately recorded on our case management system (such as, but not limited to, referral and feedback forms).

• To use Microsoft Excel and any other appropriate system to review and manage reports in line with data reporting requirements.

• To input outcome monitoring forms accurately on to case management systems from a range of mediums including online forms, paper form and other formats as preferred by the client.

• In respect of data entry, identify and support the organisation’s migration into technological solutions that remove the need for third person data input.

• Ensure best practice Information Governance approaches are in place to maintain the best data management systems possible – ensuring compliance with the Information Commissioner’s Office and Gaddum’s Information Governance Framework.

Managing referrals and maintaining records

• Process inbound webform referrals, checking for accuracy, duplication and completeness of data.

• Support, alongside colleagues, the development of referral routes that align with service needs.

• Identify gaps in completeness of data for reporting requirements and develop solutions to address them going forward (e.g. identifying training options to upskill colleagues).

• Ensure best practice Information Governance approaches are in place to maintain the best data management systems possible – ensuring compliance with the Information Commissioner’s Office and Gaddum’s Information Governance Framework. Communication with clients and professionals

• Managing team inboxes, responding to emails as appropriate and delegating communication to appropriate colleagues.

• Respond to voicemails as appropriate, ensuring people receive a timely and professional response and resolving issues with as fewer contacts as possible.

• Contact clients for feedback, where appropriate, and accurately input feedback into outcome monitoring fields.

Job Title: Support worker

Location: London Borough of Tower Hamlets

Salary: £27,352.00 per annum 

Hours: Hours: 40 hours per week, including weekends

Contract: Permanent 2 Posts

PRHA is a great place to work – Our award-winning teams work together to improve the lives of our residents and make a real contribution to ending homelessness. As an IIP Gold standard employer, we value our staff and commit to develop their skills and support them in their important work.

We have an exciting opportunity for Support Workers  within two of our specialist  services. We are looking for self-starters with a passion for sparking change in people’s lives. You will have the necessary skillset to empower people and support residents to achieve their goals.

PRHA hostels guarantee a fast-paced, challenging and dynamic environment where no two days are ever the same. We are seeking motivated and energetic individuals to join our teams and help our residents to change their lives for the better.

We are looking for:

Competencies

• Knowledge, empathy, understanding and proven ability to work creatively and engage homeless people whose alcohol/ drug misuse/ mental health/ complex trauma has had significant effect on their physical and mental health, social and coping skills .
• Ability to assess needs, risks (within a framework of positive risk taking) and develop user led support plans.
• Awareness of and ability to identify and address health and care issues with partners, especially substance misuse, mental health, dementia etc.
• Ability to respond to challenging behaviour in a safe way.
• Ability to develop successful professional relationships, working collaboratively with external and internal partners , sharing expertise and learning from colleagues in health, social care,probation and voluntary sector etc
• Knowledge of and commitment to service user involvement, self empowerment, equalities, diversity andservice improvement
• Basic understanding of the principals of delivering support within a Psychologically Informed Environment (PIE) and commitment to working within this model
• Robust knowledge and practical application of adult safeguarding requirements.
• Knowledge and understanding of Healthand Safety in a hostel setting, including dealing with emergencies and working alone.
• A good listener and communicator at all levels, including people with communication difficulties
• A good standard of literacy, numeracy, computer skills and the ability to write accurate and succinct reports.
• Proven ability both to work within a team and use initiative to problem solve.
• Excellent time management skills
• Willingness and ability to support personal care where the service user is at risk
• Ability to implement policies and procedures,standing orders and financial regulations

What we offer

We offer our staff a generous benefits package, which includes:

• Pension Scheme – We offer a group stakeholder pension scheme with 3% employer's contribution, employee contribution is 5%
• Holidays - Employees receive up to 22 days annual leave plus bank holidays rising with long service
• Medical – we provide a “Cash Back" Scheme for a range of services such as dental, physio, chiropody, health& wellbeing
• Training Programmes – We provide comprehensive training to our employees to enable them to grow in their career and achieve their professional aspirations.
• Season Ticket Loans – We offer interest-free season ticket loans after successful probation
• Life Assurance - Upon death whilst in service, a Death in Service payment may be made according to the scheme rules. The payment covers 3 times of the employee’s annual salary.

How to apply

Please read the full Job Description & Person Specification which can be found on our website. To apply, please send your CV and Supporting Statement outlining your interest in working for PRHA and explaining how you meet the criteria set out in the Job Description & Person Specification. Please send your CV and Supporting Statement by clicking the Apply Now button. Furthermore, applications with no attached personal statement explaining how you meet the job description will not be considered.

It is required for this post that the successful candidates will have to complete an enhanced DBS disclosure check.

We’re looking for passionate and dedicated individuals to join us as Project Workers to join our Multiple Disadvantage Services across London. We have multiple positions available in our women's services in Camden to join our dynamic teams in providing tailored support to our clients with multiple disadvantage. 

As a Project Worker Multiple Disadvantage, your primary purpose is to provide comprehensive, trauma informed support to residents within a psychologically sensitive accommodation setting. Your role will encompass a wide range of responsibilities aimed at ensuring the wellbeing, safety and development of residents.

About the roles in our women's services in Camden:

In this role, you will be part of a specialist team working with women who have complex needs, including mental health challenges, substance misuse, offending behaviour, and physical health issues. You’ll use a gender-informed approach, ensuring that women feel safe, supported, and empowered. This role will give you the opportunity to provide personalised support, helping clients develop independent living skills, build social networks, and access external services.

Your day-to-day work will involve conducting needs and risk assessments, creating support plans, and facilitating group work and structured interventions as part of our in-house recovery programme. You’ll work closely with external agencies to ensure that clients receive the holistic support they need, with a focus on both harm minimisation and recovery.

For roles in our women's services we ask for female only applicants. For occupational requirement reasons (exemption under the Equality Act 2010; Schedule 9 Part 1). 

About you:

• A solid understanding of person-centred approaches, harm minimisation, and trauma-informed care.
• Strong interpersonal skills and the ability to build meaningful relationships with clients, empowering them to engage with community resources and take positive steps forward.
• Flexibility, creativity, and resilience in working with a sometimes challenging and hard-to-engage client group.
• Proven experience and skills in delivering highly personalised assessment and casework, support planning, goal setting, advocacy, and the ability to apply this in a caseload of clients who find it difficult to engage in formal keywork and where there are barriers to accessing statutory support.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

Closing Date: Sunday 9th February at Midnight

Interview Date: Tuesday 18th and Wednesday 19th February online via Microsoft Teams

PLEASE NOTE: We may invite suitable candidates to interviews as applications are received before the stated interview dates above. 

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant. 

Job Title: Night Support Worker

Location: London Borough of Tower Hamlets

Salary: £27,352.00 per annum (par rota)

Hours: Hours: 40 hours per week including weekends.

Contract: Permanent

PRHA is a great place to work – Our award winning teams work together to improve the lives of our residents and make a real contribution to ending homelessness.

As an IIP Gold standard employer we value our staff and commit to develop their skills and support them in their important work.

Bring your enthusiasm and your desire to make a difference to the lives of homeless people.

We have an exciting opportunity for a Night Support Worker within one of our homelessness services. Edward Gibbons House which is a Male hostel located in the busy, multicultural borough of Tower Hamlets. We work alongside some of the most vulnerable and complex individuals in our community. The day to day work involves supporting our residents to live safer, independent and fulfilling lives and creating a positive and inspiring environment in which they can achieve their goals. We work with multiple agencies and partners in the borough to ensure our clients’ needs are met, these include drug and alcohol services, housing teams and NHS teams.

PRHA hostels guarantee a fast-paced, challenging and dynamic environment where no two days are ever the same. We are seeking motivated and energetic individuals to join our teams and help our residents to change their lives for the better.

Who we’re looking for

We are looking for self-starters with a passion for sparking change in people’s lives. You will have the necessary skillset to empower people and support residents to achieve their goals.

To be successful in the role you must be able to:

· provide dynamic person-centred support to residents

· ensure at all times the environment is safe and welcoming for all

· work together in a team to deliver a psychologically informed environment

·  

What we offer

We offer our staff a generous benefits package, which includes:

· Pension Scheme – We offer a group stakeholder pension scheme with 2% employer's contribution, employee contribution is 5%

· Holidays - Employees receive up to 22 days annual leave plus bank holidays rising with long service

· Medical – we provide a “Cash Back" Scheme for a range of services such as dental, physio, chiropody, health& wellbeing

· Training Programmes – We provide comprehensive training to our employees to enable them to grow in their career and achieve their professional aspirations.

· Season Ticket Loans – We offer interest-free season ticket loans after successful probation

· Life Assurance - Upon death whilst in service, a Death in Service payment may be made according to the scheme rules. The payment covers 3 times of the employee’s annual salary.

It is required for this post that the successful candidates will have to complete an enhanced DBS disclosure check.

Job Title:   Senior Recovery worker

Location:  Heather Lodge - London Borough of Tower Hamlets

Salary:    £27,352.00

Hours: Hours:   40 hours per week including weekends

Contract:  Permanent

PRHA is a great place to work – Our award winning teams work together to improve the lives of our residents and make a real contribution to ending homelessness.

As an IIP Gold standard employer we value our staff and commit to develop their skills and support them in their important work.

Bring your enthusiasm and your desire to make a difference to the lives of homeless people.

Do you have the commitment and values to make a real difference to the lives of people Mental Health? Are you passionate about empowering people to improve their quality of life, while supporting them to realise their hopes, dreams and aspirations?

PRHA provides high quality, person-centred support to people with mental health and other support needs. The support we offer is tailored to the individual client’s needs and wants, whilst encouraging independence and community engagement.

We are looking for

· A calm, resourceful and energetic individual who is highly motivated, hardworking and keen to support people with mental health in a proactive and holistic manner.

· Skills in positive communication and engagement, and will be able to demonstrate unconditional positive regard for all our service users.

· Ability to support people to maintain a healthy state of wellbeing, mentally, physically and emotionally.

· Willing to embrace all aspects of the role including, but not limited to, providing support with domestic tasks, and supporting individuals to access work, education and social opportunities.

· You will be required to work in a flexible manner, on a roster basis, which will include evenings, weekends and sleep-in shifts. Previous experience, whilst desirable, is not necessary 

What we offer

We offer our staff a generous benefits package, which includes:

· Pension Scheme – We offer a group stakeholder pension scheme with 2% employer's contribution, employee contribution is 5%

· Holidays - Employees receive up to 22 days annual leave plus bank holidays rising with long service

· Medical – we provide a “Cash Back" Scheme for a range of services such as dental, physio, chiropody, health& wellbeing

· Training Programmes – We provide comprehensive training to our employees to enable them to grow in their career and achieve their professional aspirations.

· Season Ticket Loans – We offer interest-free season ticket loans after successful probation

· Life Assurance - Upon death whilst in service, a Death in Service payment may be made according to the scheme rules. The payment covers 3 times of the employee’s annual salary.

It is required for this post that the successful candidates will have to complete an enhanced DBS disclosure check.

Help build powerful and sustainable communities of peer support groups for kinship carers.

About the role:
Funded by the Department for Education, the National Peer Support Service is a game-changing service that creates a sustainable and life-changing legacy. It builds on Kinship’s 10 years of experience in developing peer support groups and two years of delivering a national service that has set up 145 new groups.

This role is community-based and focuses on engaging kinship carers, bringing them together to form Peer Support Groups, and supporting them to achieve independence at which point they will receive ongoing support from our national Hub.

You will do this by working with local authorities, schools, other charities and community groups. Arranging information events such as coffee mornings to engage kinship carers. You’ll create a welcoming, inclusive, and supportive community for kinship carers, building belonging, resilience, and empowerment.

Who we are looking for: 

We are seeking an person who possesses the drive, passion, and skills to:

• Develop new Peer Support Groups across a diverse range of communities
• Demonstrate the energy and enthusiasm required to achieve key targets and objectives
• Work collaboratively within the Peer Support and Community Team, as well as throughout the broader organisation, to ensure the development of safe and effective support services for the kinship community
• Maintain current Peer Support Group levels, taking the lead from the national Hub
• Maintain accurate records that are used to populate reports, identify learning and share key insights across Kinship that allow the organisation to continuously improve our services and products

You should have experience in developing and maintaining meaningful relationships with various community-based stakeholders such as local authorities, health services, schools, charities, and kinship carers. You will need to understand the key success factors involved in establishing and developing new in-person groups in areas of high need, as well as how to support existing groups in their journey towards sustainability.

As a practical thinker, you will work creatively to identify stakeholders and assets in areas of high need. You will build local connections and bring together kinship carers across the region, empowering them to build resilient and robust peer support communities.

You will be confident in building relationships that generate referrals from external stakeholders and in contacting kinship carers directly to secure engagement with local coffee mornings, community, and training events that will help kick-start a thriving peer support group.

As you establish new groups, you will provide support and training to help them lead their groups effectively, and develop their group culture, resilience, and skills to function independently while offering reassurance and support to empower them.

We are ideally looking for candidates based close or within easy reach of our priority development areas which include; Reading, Oxfordshire, West Berkshire, Slough and Hampshire but also able to travel to other key locations across the South East and along the M4 corridor.

An essential requirement of the role is to be a driver with access to a vehicle for work purposes.

Key responsibilities: 

Service delivery:

• In-person (face-to-face) strategic outreach into local communities including setting up and attending local engagement events
• Set up and develop sustainable in person peer support groups, initially attending and leading sessions in person before transition to self-sufficiency
• Working with existing groups that are at risk, closed or need support that need replacing or rejuvenating to maintain DfE service level agreement, in addition to new groups. Targets are subject to change and are not fixed
• Recruit and retain support group leaders to develop their peer support groups
• Assist with the delivery of training to support group leaders and groups to become self-sufficient
• Develop strong boundaried and positive relationships with support group leaders – building resilience, empowerment and community
• Support established groups (including independent) in your area to access support group leader networks and training (this includes visiting groups in person) to build a peer community
• Follow (and where appropriate support further development off) the service blueprint to develop sustainable peer support groups
• Collaborate with the Peer Support Hub team to provide a joined-up and positive user experience for kinship carers
• Manage special interest groups and regional online groups as required, transitioning to ‘Hub’ team for sustainability and work with partners 

Service quality, development and data management:

• Accurately record all recruitment, contact information and volunteer case management in Salesforce in line with service framework and data protection requirements
• Ensure accurate data entry in Salesforce to support service performance, evaluation and learning
• Provide regular reports to ensure targets and SLA are met for the service
• Support continuous development and improvement of the service (new systems and processes) as required

Team culture:

• Act in the best interest of Kinship and the families we support
• Maintain and contribute up to date understanding of kinship care
• Deliver effective administration with attention to detail and keeping to deadline
• Identify and contribute to appropriate case studies to demonstrate the impact of Kinship services and contribute to policy and campaigns work
• Actively contribute to delivering and evidencing a high performing service
• Take responsibility for your ongoing continued professional development
•  Work in line with the Kinship values

Some tips for your application:

• Please provide a 2 page cover letter and a CV.
• Make sure you’ve read the job description and the essential requirements – make sure your answer reflects those points in the requirements very clearly.
• Really tell us why you want to work for Kinship. We’re interested in working with people who share our values. You can read about our values in the job pack available for download below.
• Keep your response clear – use bullets points and short paragraphs if that helps. It will help the recruitment team to really focus on your answer.
• Don’t go over 2 pages on your covering letter.
• As part of the interview process, we will send you some of the questions in advance.

Young Adult Carers Service Coordinator

Carers’ Hub works to improve carers’ lives in Lambeth through quality services and community engagement. We are an independent local charity, who work with carers aged five upwards. Whether financial, educational or otherwise, they seek to limit the challenges that carers face and achieve this by improving carer’s wellbeing, connecting carers to support and training opportunities, awareness raising and influencing local policy. We are now recruiting for a Young Adult Carers Service Coordinator to join our team.

As the Young Adult Carers Service Coordinator you will: 

• Deliver an engaging, accessible range of workshops, social activities and one to one support for our young adult carers, working to targets and ensuring timely and accurate reporting to funders.

• Support the wider young carers service by being a first point of contact for telephone and email enquiries. 

• Develop external relationships and communications in a way that promotes the welfare of carers in Lambeth and enhances the image of the organisation. 

• Work with the Carers' Hub team to support our wider organisational objectives and helping out with events, communications and other ad hoc work.

To be considered for this role you will have experience of working with vulnerable young people and managing complex cases as well as knowledge of safeguarding protocols including referring and escalation to Children’s Social Care. Candidates with a professional qualification in health and social care, youth or community work, and/or direct experience of delivering family focused interventions are encouraged to apply. 

Please note, this is a part-time role, 21-hours per week, ideally spread across 3 days. You will be based on site at our Brixton office, with the option of home working 1 day per week, as well as outreach/in the community. You will be required to undergo an Enhanced DBS for Adults and children. 

As the Young Adult Carers Service Coordinator you must be:

• Available to work between 9am to 6.30pm between Monday and Friday (with regular evening and occasional weekend work)

• Willing to travel within Lambeth

• Willing to undergo a Disclosure and Barring Service check

What can we offer you?

• Professional development,  induction,  ongoing training and support

• Hybrid working

• Permanent contract

• Holiday pay and pension

• Travel reimbursed

Closing date: Friday 14th February 2025

Interviews:  Monday 24th and Tuesday 25th February at 336 Brixton Road

Salary: £42k pro-rata
Contract: 12-month contract, 3 days a week
Location: Bradford (hybrid working)
Reporting to: CEO/Editor-in-Chief

About the Bureau

The Bureau is the UK’s largest independent non-profit investigative journalism organisation. In the last year, our investigations were published in more than 100 countries across local, national, international, specialist, TV, and digital platforms – and sparked change around the world. Our four global investigative teams work with reporters around the world on priority cross-border issues – environment, health, corruption, and big tech. In addition, our UK-focused Bureau Local team uses an innovative community-led approach to cover issues like insecure work, migrant rights, and family courts, amplifying the voices of underrepresented communities. Founded in 2010, we’ve grown from a small group of journalists to a diverse team delivering hard-hitting investigations that have prompted inquiries, sparked legal challenges, and informed policy change in the UK and across the world.

About the project

The Bureau has a history of innovation, ambition, and going beyond the headline. We are committed to supporting citizenship, a thriving democratic space,e and most crucially empowerment through journalism. Working in partnership with Bradford Community Broadcasting and alongside other key community stakeholders, we plan to develop a Storytelling hub - a creative ecology around storytelling that uniquely combines training and education with a focus on developing a sense of self and voice as well as storytelling skills, building media trust and most crucially for the public interest journalism environment, developing a pipeline for community investigations.

A recent scoping exercise highlighted a strong desire among Bradford’s underrepresented communities for greater media representation, storytelling opportunities, and access to training. These findings have shaped the hub’s vision, ensuring it directly addresses local needs.

The StoryHub would offer more than just technical media skills - it would promote citizenship, improve confidence, and self-esteem and crucially drive greater civic engagement.

This is your chance to be part of a truly exciting and innovative project, launching during Bradford’s year as the UK City of Culture. The Storytelling Hub will form a vital part of the city’s cultural celebration, amplifying voices and stories from its diverse communities and creating a lasting legacy.

About the role

The successful candidate will value journalism for the public good and the importance of diverse and inclusive community building for story impact. This is a new, pilot role at the Bureau, helping us think about community engagement, transparency, and collaboration in journalism.

The community organiser will help develop workshops around accountability and an understanding of public decision-making and bring down barriers to full civic engagement. This would be via a series of listening sessions, skills-based workshops, and the development of story ideas.

Please bear in mind: you do not need to tick every box in this advert to apply for the role. But we are looking out for the following skills and experience:

Key Responsibilities

• Engage with Bradford’s communities to understand their needs, skills, expertise, and ideas.
• Offer training sessions in community journalism and storytelling workshops
• Participate where needed in Bureau Local editorial planning, bringing ideas from Bradfordians to the table
• Seek out and lead on partnerships alongside Bradford Community Radio to help us find, develop, and tell stories collaboratively with the Bradford community - this includes finding ways to get content to new audiences
• Represent the Bureau at events, in person and virtually
• Support grant and other application writing with ideas on community engagement
• Share learnings from our experiments and work with the Bureau and the wider sector
• Keep abreast of research and innovation in community-based journalism internationally and incorporate learnings into our work

In addition to sharing our values – Just, Honest, Courageous, Inclusive, and Collaborative – you would be a good fit for this role if you have/are:

• An enthusiasm for and understanding of journalism, with practical journalistic experience a bonus but not essential

• A confident communicator and writer

• Great communicator and facilitator - whether speaking in small groups or at big events

• Keen and thoughtful listener and partnership builder, willing to work collaboratively and build diverse networks

• Agile: community engagement is a new field in journalism, thus flexibility, creativity, and lateral thinking are required, as well as commitment to experimentation, use of technology for good, ability to problem solve, pivot, and remain open to doing things differently

• Multitasker: able to work across and manage various projects simultaneously

• Self-directed but also team player: the community organiser needs to be able to take ownership of their work and projects in line with the organisation’s mission and goals. As a part-time role, it requires strong teamwork, positivity, diplomacy and clarity of communication

• Positive ambassador: the CO needs to be a champion for community engagement, able to advocate for it within the Bureau of Investigative Journalism.

• Knowledge of or experience in community organizing or developing, including supporting a group of disparate members as well as excellent written and verbal communications skills.

• We envisage this as a part-time, (0.6 FTE), 3 days per week hybrid role, based in or near Bradford where the hub and community workshops will be based.

Benefits - what we offer

• 25 days annual leave
• Additional gifted leave during the Christmas festive break
• Flexible working arrangements
• Hybrid working
• EAP - Employee assistance programme
• Enhanced sick pay
• Enhanced maternity and paternity pay after 12 months’ service
• Learning and development opportunities
• Cycle to work scheme

How to apply

The Bureau is committed to being an equal-opportunity employer. We strive to create a welcoming, diverse, inclusive and adaptable environment where people are encouraged and supported to achieve their best. We welcome applications from those belonging to groups traditionally under-represented in the media. You don’t need to tick every box in this ad – we are committed to hiring people with potential. If you feel like you lack some specific experience but have the necessary drive and passion, please don’t be deterred from applying or getting in touch with any questions.

Potential candidates should send a CV, cover letter, and 100-200 words on why they think getting communities more involved can benefit journalism to the email located on our Community Organiser hiring page.

If you need support with your application, such as reasonable adjustments, or want to ask any questions about the job before applying, please also contact the same email Community Organiser hiring page.

You will need to have the right to live and work in the UK.

The deadline for application is Wednesday 12 February 2025 and we aim to schedule interviews for the week commencing 24 February 2025.

Please also fill out our anonymous equality monitoring form, so we can better track who we are reaching.

We're looking for a kind, compassionate and resilient Bank Support Worker to join our Learning Disabilities Service in Hertfordshire.

£13.15 per hour on a zero hour contract

Want to feel like you're part of one team? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

Information on the customer you will be supporting:

Hi, I'm S, I'm a forty-year-old man, I have complex needs, a mild learning disability and autism and I have moved into my new home in Hertfordshire.

I'm looking for adventurous and passionate individuals to support me with my daily living skills but also to help me develop skills to live more independently, to share my hobbies and interests and to explore new ones.

I have a great sense of humour and endless energy and interact with people in a fun and humorous way. I need support to adapt to new environments and to develop trust in my carers, also support to make safe use of my home.

I tend to have a loud voice and am very physically active. I benefit from a Positive Behaviour Support approach as I may hurt myself or others when I'm upset, and I can damage or throw property.

I am looking for someone who can support me in doing the things I most enjoy, which include;

Going out for walks

Playing football and basketball

Listening to music & dancing - Michael Jackson

Role play and dressing up

Using my iPad / tablet to take photos and videos of people I spend time with

Professional Skills:

Compassionate and able to help me manage my anxiety levels.
Assertive and able to help me manage my anger and frustrations.
Experience in working with people with Learning Disabilities & autism.
PBS knowledge and can support me in a positive way.
Being calm and patient with me and not rushing me to do things.

If you would like the opportunity to support me, please apply!

What you'll do:

Bank Support Workers may be able to work shifts from all of Look Ahead's specialisms including Mental Health, Learning Disabilities, Homelessness and Young People. Bank Support Workers will provide support to customers to help them develop the life skills they require to meet the assessed needs of the customers of the service. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices. Within Learning Disability services, this will include providing physical, domestic, emotional and social care.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

Working proactively with other members of the team to handle the service caseload and administrative responsibilities
Building supportive, trusting relationships with customers
Conducting key work sessions that are innovative and engaging in order to achieve Support Plan goals

The above sets out the key responsibilities and typical tasks, however not all of these tasks will be relevant to all specialisms. You may also be required to undertake various other tasks and duties to ensure that our customers' needs are fully and effectively met. The list is not exhaustive.

What you'll bring:

Is customer-focused - wants to provide a great service to our customers whilst
respecting professional boundaries
Approachable
Can work well on own and also works well as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement

Desirable:

Previous experience gained from providing great care or support of a vulnerable person/s or work in similar organisations would be an avantage but is not nec

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

Plese see our website for Full Job Description

Community Protection Officer

Location: St Albans, Hertfordshire, AL1 3JE (Flexible working options)
Salary: £41,182 - £45,417 per year inclusive annual salary + up to 19.7% employer
pension contribution, plus essential user car allowance
Contract: Fixed Term for 12 months
Hours: Full Time, 37 hours per week

Do you have an interest in helping vulnerable individuals and want to make a practical difference to improving the quality of people’s lives?

About the role

This is an excellent opportunity to provide a front-line response to reports of serious antisocial behaviour, domestic abuse, safeguarding and other community safety issues. Our clients Community Protection Team is a small, high performing team which deals with the above issues, along with their duties under Prevent, Modern Day Slavery, Hate Crimes and the Community Safety Partnership. This vacancy would give you the ideal opportunity to provide a front-line response and support Council tenants that report serious anti-social behaviour, domestic abuse, safeguarding and other community safety issues.

About you

You will be working closely with our colleagues in their Housing Management team, the Police, Social Services and other partner agencies. They are looking for an experienced individual to join their team with direct case management expertise of handing complex cases involving anti-social behaviour, and domestic abuse or safeguarding – either with a local authority or a social housing provider. There is a lot of autonomy in this role and its best suited to a candidate that can work proactively on their own initiative handling a demanding caseload.

St Albans is a unique English Cathedral City with a colourful history which can be seen in the Roman remains and variety of beautiful architecture, heritage sites and conservation areas. Set within green belt, off the M25, A1M and M1 the District includes a cathedral, vibrant city centre and thriving villages. Their centrally located offices in the city are near to the station (London St Pancras 20 minutes), shops and restaurants. In short it is a great place to live and work.

In addition to working within a great team and a comprehensive salary you will have access to:

• 26.5 days basic annual leave (increasing with service) + bank holidays.
• Please note: annual leave will be pro-rated for anyone who does not have a standard full- time pattern of 37 hours over 5 days, e.g. part-timers
• Local Government Pension Scheme with current employer contribution up to 19.7 percent employer contributions
• Flexible working options
• Staff Parking Permit
• Reimbursement of professional fees
• Comprehensive development and training
• Discounted membership at selected local sports and fitness centres
• Access to discounts and benefits via online platform

Additional Information

Disability Confident: They are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets all the essential criteria for the post.

Safeguarding: This post is subject to a Basic Disclosure Check.

English Fluency: The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.

To apply

Please select the apply button on the vacancy and follow the steps below:
Complete an online application and in the supporting statement section, ensure you explain what you would bring to the role and how you meet the essential criteria in the person specification.

Provide an up-to-date CV (no more than three sides of A4), explaining any gaps in employment.
A detailed job description and person specification are published on the advert for this role. The person specification sets out the criteria we use to assess applicants. The Council reserves the right to reject applicants at the shortlisting stage, where the application process has not been completed correctly.

Closing date for applications: 10 February 2025
Interviews are scheduled for w/c: 24 February 2025

NOTE:  Interviews are conducted throughout the application process.  They reserve the right to close the vacancy at an earlier date and we strongly encourage you to submit your application as soon as possible.

You may also have experience in the following: Case management Community Partnership management, Community Safety, Safeguarding Officer, Crime prevention officer, Community Enablement Officer, Community Centre, Local Government, Local Authority, Anti-Social behaviour Officer, Social Care, Community Support etc

REF-219 402

About Us

Are you passionate about making a lasting difference to the lives of vulnerable adults?

The Network Rail Outreach team, will be providing vital outreach support to individuals who are currently rough sleeping in a number of key stations across Westminster. The team will work alongside the Street outreach team with the objective of supporting those rough sleeping to find a suitable and sustainable route away from the street.

Our belief is that rough sleeping is an intrinsically harmful and dangerous activity both for the individual and for the wider community. Therefore, we take a proactive and assertive approach to supporting people away from this activity. Our aim is to support people to recover from the effects of rough sleeping and move away from a street lifestyle permanently.

• Working as an Outreach Worker you will work with people to assess their needs and deliver a person centred support, as well as working in partnership with multi-disciplinary teams and agencies across the city to meet client’s individual needs.

• It’s not always an easy job, but the opportunity to work with different people every day, helping individuals experiencing homelessness and the local community end the harms of rough sleeping can be highly rewarding.

You will work on a weekly shift rota to ensure we are available to support people experiencing homelessness when they need us the most.

About you

We are always on the lookout for people who share our ambitions, if you are ready to get out there this could be the role for you.

We encourage you to apply if you have good communication skills with the ability to network and build effective relationships with a variety of people, a good understanding of the complex issues faced by homeless people and the difficulties they experience in accessing services.

If you think you have the resilience and patience to work with people who may have complex needs and challenging behaviour, we will provide you with the tools and training to support clients to end rough sleeping for good.  

A full UK or equivalent driving license and Language skills are beneficial, but not essential.

We’d always like to hear from people who want to help transform lives. Not sure if you have the skills and experience you need for the role? Apply and we’ll let you know!

St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

To find out more and apply please go to the St Mungo’s careers page on our website.

Closing date: 10am on 13th February 2025

Interview and assessments on: w/c 24th February 2025

What we offer

• Excellent Development and Growth Opportunities
• A Diverse and Inclusive Workplace
• Great Pay and Other Benefits

About us

Founded in 1951, the Refugee Council exists to support people who come to the UK in need of safety and speak out for compassion, fairness and kindness. We achieve this by providing expert advice and casework, building the capacity of refugee community organisations, and working with allies across society to change government policy.

Our vision for refugees to be welcome to live safe and fulfilling lives contributing to the UK has never been more urgent and needed. Today 27 million refugees and 84 million displaced people around the world need of safety, dignity and welcome. We are determined to secure public and government support for safe routes for all people seeking safety, and a fair, effective and compassionate refugee protection system.

About the role

We are transforming and modernising our charity to create a sustainable operating model that delivers greater quality and impact.

We want to enable our staff to work smarter and be able adapt their activities to the fast-changing operating context, while also improving the efficiency and effectiveness of our staff teams. We also desire our organisational design to ensure that our future structure is ground in our EDI strategy and enables our people to thrive. As part of that work, we are looking to restructure our services directorate and need an Organisational Design Manager to play a crucial role in shaping the structure and roles of the services staff team, recognising the impact of these changes on the wider organisation. This 12-month contract role will work alongside the Leadership team, services design and delivery experts and the Resources Directorate to lead on the work required to design and implement new roles, structures, and job families as well as supporting the work around improving processes related to the way we structure ourselves.

Main duties and responsibilities

• Conduct comprehensive organisational assessments (using inputs from workshops, industry comparators, and stakeholder feedback) to identify the current roles, structure and areas for improvement.
• In collaboration with Services leadership, project manage the new organisational design strategy (that covers creating job descriptions, formalising structures, and introducing job families) to align with the Refugee Council’s strategic objectives, services right sizing design principles, and the timelines of the wider change programme.
• Collaborate with senior leadership and wider organisation to drive change management initiatives and to embed new structures and ways of working in the wider charity.
• Design and facilitate workshops and training sessions to support organisational development.

For more information on the role and to apply, please visit our website via the apply button.

Closing date: 14 February 2025

Interview date: TBC

Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from different backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request.