About us
Who we are
Through the provision of specialist, holistic support, we strive for people to feel safer, gain more control, and have choice over decisions about their future.
In pursuing this mission, we contribute to achieving:
Our vision is a world where everyone feels safe from abuse, harm and violence.
Our History
From our establishment in the county borough of Torfaen in the 1970s, Cyfannol has grown year on year, both in terms of size and scope.
We are now the largest affiliated Women’s Aid organisation in Wales, covering Blaenau Gwent, Caerphilly, Monmouthshire, Newport, Torfaen and the wider Gwent area.
What does ‘Cyfannol’ mean?
Cyfannol means holistic in Welsh, a name we chose in 2015 when we transitioned from Torfaen Women’s Aid, to reflect our evolving identity and approach. Choosing a Welsh word was a deliberate and meaningful decision, expressing our pride in our roots and our respect for the country and communities we serve across Gwent.
The word holistic speaks to the heart of our philosophy: we support the whole person, recognising that recovery and growth involve more than addressing isolated issues. We accept and value every part of an individual’s experience, identity, and journey.
Our holistic approach also extends to how we design and deliver services. We believe in integrated service provision, where support is connected, coordinated, and responsive to the complex realities of people’s lives. Whether an individual is accessing advocacy, counselling, refuge, or community-based support, we aim to provide a seamless experience that meets their needs in a connected and compassionate way.
The name Cyfannol continues to guide our values, our practice, and our commitment to inclusive, person-centred support.
Our culture and values
Values
Empowering
Integrity
Self-Awareness
Dedicated
Resilient
Collaborative
Equality, diversity and inclusion policy
Cyfannol is an organisation with equality, diversity and inclusion at its heart. We welcome applications from all areas of the community. However, we particularly encourage applications from members of our BAME community as well as individuals with disabilities who are currently under-represented within our workforce.





