Operations Jobs

Operational Leadership:

• Provide strategic leadership to the Senior Management Team's and it’s operational functions, ensuring efficient and high-quality service delivery.
• Develop and implement operational policies, procedures, and best practices to enhance productivity and ensure compliance.
• Continuously streamline processes and workflows to improve operational performance.
• Deputise for the CEO when required, representing the organisation at events, meetings, and in day-to-day operations.

Strategic Planning and Execution:

• Collaborate with the CEO and support, manage and develop the senior management to shape and execute the charity’s strategic plan.
• Translate strategic objectives into actionable initiatives, ensuring effective implementation and tracking progress.
• Identify opportunities for growth, cost optimisation, and improved service delivery.

Board of Trustees Liaison:

• Provide regular reports to the Board of Trustees on operational performance, strategic initiatives, and financial matters.
• Work closely with the CEO to ensure transparency, accountability, and alignment with the Board's expectations.
• Attend Board meetings and provide insights on operational challenges, opportunities, and key achievements.

Financial Management:

• Oversee budgeting, forecasting, and financial planning, ensuring the efficient use of resources.
• Monitor financial performance, identifying areas for improvement and taking corrective actions as necessary.
• Drive cost-efficiency initiatives while maintaining a focus on quality and service outcomes.

People Management and Development:

• Line manage and develop the SMT (nine managers)
• Lead, mentor, and develop a high-performing team, fostering a culture of accountability, collaboration, and continuous improvement.
• Establish performance goals and metrics for staff, offering regular feedback and development support.
• Promote an inclusive, diverse work environment that values employee engagement and professional growth.
• Oversee recruitment, onboarding, performance management, and retention strategies.

Risk Management and Compliance:

• Develop and implement strategies to identify, assess, and mitigate operational risks.
• Ensure compliance with relevant laws, regulations, and industry standards, maintaining the highest ethical standards.
• Implement internal controls and governance practices to safeguard the charity’s reputation and assets.

We are looking for a Finance and Supporter Care Officer to play a critical role in our team, by providing the necessary financial, administrative and operational support for the smooth running of the organisation. By delivering this essential support you will directly contribute to our goal of supporting more women with birth injuries in Ethiopia. 

The Finance and Supporter Care Officer will be responsible for maintaining the day-to-day financial record-keeping and systems for the charity, including donation processing and bank reconciliation. They will contribute to producing budgets and management accounts that are essential for the efficient running of the charity.

They will be the first point of contact for our supporters; delivering first class supporter care when answering the phone, emails and producing written correspondence, and keeping our CRM up to date with high quality data. This role is also critical in providing administrative and operational support for the organisation including organising meetings and travel.

You will be joining a small, passionate and highly motivated team who are committed to working together to realise the vision of the organisation. This is a role for someone who enjoys juggling a busy and varied workload. You will like working with finances and be methodical with a keen eye for detail. You will have a passion for organising and a flexible approach. And you will enjoy engaging with our supporters on the phone and email.

Alongside the necessary skills, experience and knowledge, to be successful in the role the postholder will have a genuine commitment to the work and vision of Hamlin Fistula UK.

The post reports to the CEO and is part time (22.5 hours a week) with a salary of £31,200 per annum pro rata for part-time staff (pro rata = £18,720). This role is office-based at our office space in the Sense Touchbase Pears building in Selly Oak, just next to Selly Oak train station. This is a modern and lively office building with a café and excellent public transport connections. If you are interested in the role and have queries about office-based requirement, please contact us to discuss.

Role Summary

The Head of Apprenticeship Operations and Delivery sits at the heart of Ada’s apprenticeship programmes. They are responsible for the operational delivery of Ada’a apprenticeships across all sites, leading a cross-regional team to manage and deliver the compliant systems and processes required for exceptional apprenticeships, and oversee communications and support functions. The role is centred on the apprentices’ and employers’ experience and works closely with Ada’s central operations team.

Key Responsibilities and Accountabilities

• Leadership of apprenticeship operations: Lead on all operational matters, including leading and line managing the delivery and compliance staff. This includes: recruiting and inducting team members; holding 1:1s; setting objectives; setting priorities; reporting on key metrics; and identifying and recommending improvements.
• Systems: Lead on ensuring the systems and processes necessary for degree apprenticeship delivery are in place, collaborating with the central data and impact teams to transition to a new CRM and learner record management system.
• Enrolment and onboarding: Manage the process for the admissions, enrolment and onboarding of apprentices, and work with the Apprenticeship Partnerships team on the onboarding of new employers.
• Delivery logistics: Enable effective delivery of apprenticeship training, working through the team to ensure the smooth running of induction and delivery weeks. This includes liaising with site staff, teaching colleagues and skills coaches, and managing logistics for in person delivery.
• Apprenticeship compliance: Work with the team to ensure that Ada’s programmes are compliant with the latest funding rules, including:
• The collection and storage of necessary documentation during enrolment
• Management of the online Apprenticeship Service
• Establishment and maintenance of compliant templates for training plans and apprenticeship agreements
• Quality Assurance of data collected for submission to the Individualised Learner Record (ILR)
• Monitoring of work output of other apprenticeship teams to ensure compliance E.g in setting training plans and establishing off the job hours.
• Apprenticeship funding: Work in partnership with the Finance Team on the planning and reconciliation of apprenticeship funding
• Apprentice enquiries: Deliver an efficient system to manage apprentice enquiries, allowing them to be dealt with in a timely manner and delivering excellent customer service.
• Communications to apprentices: Oversee cohort wide communication of programme information, ensuring apprentices are equipped with clear and timely details about their courses, including but not limited to apprentice handbooks, delivery dates, venue details and how to access support.
• Data and reporting: Ensure effective apprenticeship data management, and work closely with the Impact and Information team to ensure that all data reporting is integrated into Ada's core online systems wherever possible
• The apprentice experience: Place the apprentices’ experience at the heart of operational delivery, ensuring the delivery of excellent customer service, and taking into account the needs of Ada’s apprentices at each stage of their journey.
• Health, safety and wellbeing: The Apprenticeship Operations team has a shared responsibility with the other teams within apprenticeships to ensure the health, safety and wellbeing of apprentices. You will collaborate with other colleagues, in particular the central college operations team (including site managers), the college safeguarding team (Designated Safeguarding Lead (DSL) and deputy DLSs), and skills coach team, to ensure the highest standards of provision and support, in the areas of: first aid provision, risk assessment, safeguarding of learners, fire safety, and wellbeing support. 

PERSON SPECIFICATION

The ideal candidate will be a highly organised and experienced individual with a proven track record in learner management and a strong commitment to delivering exceptional learner experiences.

The full details of the Essential and Desirable Criteria are outlined in the accompanying Job Description

Safeguarding

Ada, National College for Digital Skill is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share in this commitment. The successful candidate will be required to have an Enhanced Disclosure and Barring Service (DBS) check and references will be sought from previous employers prior to commencing employment. Other related pre-employment checks appropriate to the post will also be carried out.

We care about equity, diversity and inclusion

Ada. National College for Digital Skills recognises that equality of opportunity and the recognition and promotion of diversity are integral to its strengths.

Applicants with disabilities

Ada is keen to increase the number of disabled people it employs. We therefore encourage applications from individuals with a disability who are able to carry out the duties of the post. If you have special needs in relation to your application please contact us.

Sponsorship

Sadly, we are unable to offer sponsorship for this role so can only accept applications from candidates who have the legal right to work and remain in the United Kingdom.

Crisis is the national charity for people experiencing homelessness. In 2024 we embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Location: Based in Crisis Skylight Brent, 1-2 Bank Buildings, High Street, NW10 4LT. An option to work from home up to one day per week in line with Crisis’ Hybrid Working Policy.

About the role

The Operations Manager at Crisis Skylight Brent is a varied and fulfilling role. You will be the line manager for six coaches delivering high-quality coaching services to our members, delivering advice and guidance and solution focused approaches to resolving homelessness. We encourage a bold culture of continuous review and improvement, where we try new things, take risks, and sometimes fail. There will be numerous opportunities to improve our team’s effectiveness. Your voice will count!

Ensuring our recruitment practices are as equitable as possible is our number one priority, so we are looking for someone who advocates for others and challenges injustice.

About you:

• In depth understanding of the barriers experienced by people facing homelessness and how using effective case management, high-quality advice and guidance, and solution-focused approaches combine to prevent and end homelessness.

• Leadership qualities, including making confident decisions and using your own initiative.

• Excellent organisational skills, including ability to manage a high-volume workload and managing conflicting priorities. Including monitoring Key Performance Indicators and reporting systems to provide relevant reports.

• Thorough knowledge of safeguarding processes, and commitment to ensuring the safety and welfare of all members.

• Experience sustaining psychologically informed approaches and environments and be able to support and guide staff when working with marginalised individuals, and people who have experienced complex trauma, inclusive of those who may have been excluded from other services.

• Committed accountability to promote equality, diversity, and inclusion in your own role, and encouraging colleagues to do the same, including coaching and management teams. Alongside an ongoing commitment to promoting Crisis’ purpose and values.

To learn more about the role in an informal setting, we will be holding an online ‘Open Event’ from 7-8pm on Wednesday 12 February.

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds. 

Working at Crisis 

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including: 

• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy. 

• Pension scheme with an employer contribution of 8.5% 

• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.

• Enhanced maternity, paternity, shared parental, and adoption pay.

• Wellbeing Leave to be used flexibly 

• And more! (Full list of benefits available on website) 

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career. 

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 23 February at midnight.

Interview process: Competency-based interview + written task.

Interview date and location: Thursday 6 or Friday 7 March in person at Crisis Skylight Brent, 1-2 Bank Buildings, High Street, NW10 4LT.

Can I use Artificial Intelligence (AI) technology for my application?
We strongly discourage applicants from using AI technology at any stage of the recruitment process. This is so we can run a fair, transparent process which gives all applicants an equitable chance of success. We want to hear about your own experience and perspectives in your application and if shortlisted, during the interview too.

Accessibility 

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team will contact you to discuss how we can help. 

Registered Charity Numbers: E&W1082947, SC040094

Maudsley Charity funds and promotes ideas, collaborations and teams that give people most affected by mental ill-health the best chance to recover and fulfil their potential. 

This is a pivotal interim role.  Maudsley Charity has strong foundations and needs our interim Director of Finance and Operations to support and steward the Charity, while our newly appointed CEO establishes herself.  Your work will contribute to vital objectives for the Charity, which in turn means they can continue to make a difference for people who experience mental illness.

Interim Director of Finance and Operations

Location: Ortus, Denmark Hill, London 50% (and home working) 

Salary: £93,000 per annum plus excellent benefits       

Contract: Fixed term contract - Full time 

The Finance and Operations Team underpins the Charity’s delivery of its mission and is responsible for management of the Charity’s endowment, financial sustainability and charitable impact, governance and compliance, and management of business operations such as IT, facilities etc.

One of their goals for the next five years is to ensure that the Charity’s assets continue to be in good order, and this job holder will play a pivotal role in ensuring successful project delivery and well-executed business processes. 

The charity operates primarily within the four boroughs served by South London and Maudsley NHS Foundation Trust (Croydon, Lambeth, Lewisham, and Southwark), but the work they fund has the potential for wider impact at both national and international levels through the sharing of the outcomes with the wider mental health community.

Closing date for applications:   Friday 7th February 2025 at 17h00

Interviews (in-person):        Monday 17th February 2025 

If you would like to receive the full job description for this role, with details on how to apply, please contact:

Sekai Lindsay: via the Apply now button

The Maudsley Charity is an equal opportunities employer, and makes no discrimination on the grounds of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief and sex. We are committed to offering interviews to candidates who meet the role requirements and have lived experience of mental illness.

Hours: 35 hours per week

Location: office base in Central Croydon with service delivery across the Borough, flexibility for remote working with regular attendance in the office

Salary: £54-59k

30 days paid leave + Bank Holidays

Start date: 1st April

 About Croydon Drop In:

Following the departure of our Deputy Chief Executive Officer after 19 years of service, we are seeking to appoint a new Director of Finance and Business Operations to support CDI through the next stage of our journey. We have grown significantly in the last four years, and there has never been more need for our services than now. This senior role is crucial in supporting CDI to consolidate our position and strengthen our infrastructure, processes and governance.

Croydon Drop In (CDI) has been serving children and young people in the London Borough of Croydon since 1978. We are deeply embedded in and trusted by local communities. Each year, we work with over 5,000 children, young people and families, providing life-changing support, advice and guidance.

We are a proud member of Youth Access and operate a Youth Information, Advice and Counselling Service (YIACS), partnering closely with the NHS, Local Authority, Education Providers, the Police and other Voluntary and Community Sectors organisations.

About You:

We know that there are great candidates who will not fit everything described, or who have important skills we have not mentioned. If that is you, please do not hesitate to apply and tell us about yourself.

You will be passionate about children and young people and share our desire to see all children and young people thrive and overcome adversity.

To be successful in this role, you will be an experienced business operations professional, with significant financial management experience. You will be an effective leader who is able to expertly lead teams through change, taking a partnering approach.

You may already have held a Director position in your current organisation, or you may be ready for the next step in your career.

 Closing date for applications: Sunday 9th February

Interview date: Week commencing 17th February

We’re evolving… 

As Artsadmin heads towards its 50th year of producing and supporting extraordinary work by ground-breaking artists and creatives, we’re seeking similarly brilliant people to join the team and help us continue to adapt to the world around us. 

The new role of General Manager will oversee the running of our building and office, working closely with the Chief Operating Officer and operational Managers to develop and fully embed accessible, inclusive, sustainable, values-driven and sector-influencing policies, systems and ways of working in our day-to-day practices. Through this role, you will be instrumental in building strong collaborative connections across the team and maintaining positive, effective and transparent relationships with funders, tenants, hirers and contractors. 

Be part of an inclusive organisation that centres artists and artistic practice from our home in London’s East End, reaching audiences across the UK and around the world. 

Visit the Artsadmin website to download a job pack and learn how to apply. 

Application deadline: 10am, Wednesday 26 February  

Interviews: First-round Tuesday 11 March (online), Second-round Tuesday 18 March (in person at Toynbee Studios, London)

Are you a highly motivated Building Surveyor, with a successful track record in managing repair, refurbishment, and fit-out projects within an extensive property portfolio?

About the role

As our Regional Building Surveyor, you'll manage our Retail Division's property portfolio in the Central England and North Wales region, spanning 220+ leasehold shops and stores.

Your region includes Cheshire, Greater Manchester, North Wales, Shropshire, Merseyside, Yorkshire, Derbyshire, Leicestershire, Staffordshire, Warwickshire, Suffolk, Norfolk, Northamptonshire, Hertfordshire, Bedfordshire, Buckinghamshire, Oxfordshire, Surrey, Greater London, and Essex. Additionally, you’ll support stores nationwide to meet emergent requirements.

You’ll deliver a full range of building surveying services, both reactive and planned maintenance, including:

• leading diverse projects, from essential repairs to rejuvenating refurbishments and exciting fit-outs

• managing contract and tender documentation

• fulfilling CDM duties, including being Principal Designer

• conducting Planned Preventative Maintenance inspections

• overseeing building maintenance

• performing acquisition and disposal surveys

• offering dilapidations advice

• building strong relationships with stakeholders

Working arrangements

This is a home-based role with extensive travel throughout Central England & North Wales, primarily your regional patch, though periodically extending across the country. You will be required to live within the region counties stated above and stay overnight as required (on average, this would typically be 2-3 nights every fortnight).

Need more help balancing your work and home life? Talk to us about what flexibility is available at the application or interview stage. 

About you

To be successful in this role, you'll:

• possess a professional building/construction management qualification (MRICS, MCIOB) or significant demonstrable experience in retail building surveying

• have sound technical knowledge of all legislation relating to the fit-out and occupation of leasehold retail premises (Building Regulations, Planning, CDM, Fire Safety Order, Health & Safety, and Asbestos)

• have extensive experience in all key aspects of traditional building surveying disciplines, including:

• acquisition and disposals surveys

• health and safety

• defects analysis 

• maintenance inspections and management of remedial works

• coordinating with stakeholders, including contractors and consultants.

• access audits 

• building pathology

• dilapidation's

• fit-out design

• contract administration

• be a highly effective team player with strong interpersonal, influencing, and decision-making skills. 

It would be advantageous if you have specific experience in developing and maintaining a large retail estate.

What can we offer you?

To find out more about the benefits available at the BHF please download our benefits document at the bottom of our advert page

About us

We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day. 

Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.

Interview process
The interview process will be two stages, with the first stage planned for 21st Febuary 2025 and second stage planned for the 7th March 2025. 

Recycling Engagement Officer
Location: Pegswood, Northumberland
Salary: £25,129 – £27,826 per annum
Hours: Full Time – 37 hours per week
Contract: 12-month fixed term contract (an extension may be available subject to funding confirmation)

About us
Groundwork aims to be the UK’s leading regeneration charity, working through partnership to create communities in which people are proud to live and work. This programme will deliver Groundwork’s mission of supporting people to improve their prospects and reach their full potential. As an organisation, we are proud of the effective role that our Community Project Managers play in delivering significant social, environmental and health outcomes with communities across the region.

About the role
Working in Groundwork’s Land and Communities Team, and in close partnership with Northumberland County Council and Suez Recycling and Recovery, this post will engage with households and partners across Northumberland to reduce contamination in the recycling waste stream and change recycling behaviours. You will work with the County Council’s Refuse Collection Teams and Waste Managers to deliver a programme of targeted doorstep engagement, monitoring and community engagement activity aimed at reducing contamination and increasing recycling. As a Recycling Engagement Officer you will exercise your delegated powers to address residential waste offences.

This role is subject to an Enhanced Disclosure endorsed by the Disclosure and Barring Service

A bit about you
The postholder will be hardworking, flexible and passionate about making a difference. You will be a strong and persuasive communicator, able to understand legislation and council policies and to explain these in simple terms to residents through correspondence and conversation. You will be unafraid of getting your hands dirty and comfortable with regularly working outdoors.

Closing date: Midnight on Tuesday 18th February 2025

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Make yourself at home
We want you to be yourself at Groundwork and we value everything that makes you unique. We recognise and celebrate your difference and together we make Groundwork a special and great place to work. As a Disability Confident employer we offer a guaranteed interview to applicants with a disability who meet the essential criteria for the role.

At Groundwork we ensure that we provide a safe environment for adults, children and young people to take part in any activity or service that we organise. We are committed to creating a culture that promotes safeguarding and the welfare of all children, young people and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and comprehensive process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all the people we appoint are suitable to work with our children, young people and adults

This role is not eligible for UK Visa Sponsorship – the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.

No agencies please.

As the UK’s leading dementia research charity, we’re working to revolutionise the way we treat, diagnose and prevent dementia. But we will not stop there. With your support, we will keep going until every person is free from the heartbreak of dementia. We exist for a cure.

We are seeking a highly skilled and motivated Legal Counsel to join our dynamic team. The Legal Counsel is responsible for advising and challenging senior colleagues, ensuring the provision of sound legal advice and guidance. They will oversee legal compliance, manage legal risk mitigation efforts and take ownership of legal processes to enable the smooth operation of our organisation.

This position will take accountability for developing and implementing the charity’s legal strategies, ensuring that legal risks are proactively identified, managed, and mitigated effectively.

Main duties and responsibilities of the role:

Compliance and Regulations

· Take ownership of monitoring and advising on changes in laws and regulations relevant to the charity, including but not limited to charity law, data protection, health and safety.

· Oversee the development and execution of strategies to address legal risks, obligations, and opportunities.

· Ensure compliance with applicable legal frameworks, to include the creation and maintenance of a legal register.

· Proactively identify, monitor, address, and report on legal (and where appropriate other business) issues of significance.

Contracts

· Take responsibility for drafting, reviewing and negotiating a variety of contracts including, but not limited to commercial, research, collaboration contracts and service agreements, ensuring compliance with relevant laws and mitigating potential risks.

· Oversee the provision of timely and pragmatic legal advice on matters of contract law, intellectual property rights, employment law, governance, and other relevant areas, ensuring alignment with our organisational goals.

Litigation & Dispute Resolution

· Take ownership of managing legal disputes, litigation, and other legal matters, ensuring effective collaboration with external counsel to safeguard the charity’s interests.

· Identify and address legal risks proactively and escalate more complex legal matters when appropriate.

· Provide specialist advice to ensure foreseeable legal risks are effectively identified.

Stakeholder Engagement & Training

· Be accountable for establishing and maintaining effective business relationships with internal and external stakeholders, overseeing the integration of legal input into decision-making processes.

· Take responsibility for developing and delivering training sessions and workshops to ensure employees and stakeholders are well informed on legal matters, contracts, policies, and procedures.

· Establish and maintain effective business relationships with internal and external stakeholders.

What we are looking for:

· Qualified solicitor or barrister in the UK, with a current practicing certificate, sound legal training in a well-regarded legal practice, and relevant post-qualification experience in-house and / or in private practice.

· Strong knowledge of contract law, and the drafting of agreements, negotiating contracts and developing compliance.

· Strong knowledge and understanding of UK legal frameworks, regulations, and compliance requirements applicable to charitable organisations.

· Ability to translate complex technical information into clear and accessible advice to non-legal stakeholders.

· Extensive demonstrable post-qualification experience.

· Solution focused, pragmatic, and able to apply legal knowledge and good practice in day-to-day work.

· Able and prepared to quickly develop a good understanding of new legal areas and issues which affect the organisation.

· Able to recognise when more complex and serious issues arise and escalate appropriately.

· Proven ability to independently lead initiatives, oversee multiple priorities and ensure deadlines are met in a fast-paced environment.

· Proficiency in MS Office 365 and other relevant software applications.

· Proven drafting, negotiation, analytical, and problem-solving skills.

· Strong ethical standards and a high level of personal integrity.

· Effective problem-solving skills with the ability to assess risks, develop effective solutions, and to exercise good judgement / initiative in a variety of situations.

· Confidence in presenting / communicating to groups of people and / or senior leadership.

· Detail-oriented with strong organisational skills and the ability to manage multiple priorities effectively.

· Ability to quickly establish personal credibility and to develop and maintain effective strategic relationships.

· Receptive to feedback and demonstrates flexibility, curiosity, and an ability to learn.

· Enthusiasm, commitment and motivation for work, and the achievement results

· Demonstrated ability to manage and take ownership of strategic relationships, fostering deeper partnerships across the organisation.

Additional Information:

Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.

Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals.  This includes when attending the office for various meetings/events.

Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. 

Salary: Circa £65,000 per annum, plus benefits

Please download the Vacancy Pack on our website for more information.

The closing date for applications is the 16th February 2025, with interviews likely to be held week commencing the 24th February 2025. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.

We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential.  We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented.  Any offer of employment is however subject to you having the right to work in the UK.

As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website.

How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.

About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure.  Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. 

There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure. 

In 2024, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement. This is the second consecutive time; we have been awarded a Best Companies 3-star accreditation.

We were also listed in the prestigious Best Companies lists:

· 18th in the 100 Best Large Companies to Work For in the UK.

· 10th in the 50 Best Companies to Work For in the East of England.

· 2nd in the 30 Best Companies to Work For in the Charity Sector.

In addition, we were also shortlisted for a special award recognising the work undertaken on reducing our environmental impact.

In 2021, we were awarded the HR Management award by The Charity Times for our Wellbeing initiatives throughout the pandemic.

In 2020, we demonstrated our commitment to changing the way we think and act about mental health in the workplace and signed the Time to Change Employer Pledge. 

ARUK really does look after its people, where you will be able to add value and make a difference. 

To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK

The Pirate Castle is looking for a General Manager to lead our iconic boating charity as we near our 60th anniversary year.  We promote life chances, learning and healthy living from the banks of the Regent's Canal in heart of Camden Town.

Are you an experienced fundraising operations professional looking for your next role?

Great Ormond Street Hospital Charity is hiring for a Head of Fundraising Operations & Standards to play a leading and strategic role across our fundraising compliance, supporter journeys, supporter experience and supporter data functions.

Salary

The salary for this position is £69,733 per annum.

The role is based in our London office with a minimum of 2 days in our office per week. 

Key Responsibilities

This is a senior management position within the organisation, and you’ll be responsible for:

• Supporting a vibrant and varied fundraising programme to deliver a transformational growth strategy and over £100m each year. 
• Collaborating effectively across the charity, building relationships, planning and directing work, and adding value as part of our Senior Management Team. 
• Leading GOSH’s approach to compliance with fundraising standards, including leading a rolling programme of reviews and contributing to sector collaborations. 
• Leading the supporter data function and supporting the delivery of our supporter data strategy and analytics to enable evidence based decision making. 
• Leading on supporter relations, supporter experience and supporter journeys to maximise supporter retention and income. 

We have ambitious goals, and this is the ideal opportunity for someone who is looking for a role where they can be impactful. You’ll be involved with the delivery of our fundraising strategy, as well as working across our diverse fundraising portfolio. You’ll also be at the cutting edge of innovation across supporter data and journeys.  

Skills, Knowledge and Expertise

• Previous experience working as a strategic lead of a cross functional team. 
• Experience supporting a broad and diverse fundraising or income generating portfolio. 
• Experienced people leader with high emotional intelligence. 
• Experience working with relationship database and data analytic tools. 
• Exceptional relationship building skills. 
• Strong decision making and problem-solving skills. 
• Budget and forecasting experience. 
• Experience of compliance and regulation, ideally within a fundraising context.

Please refer to the full job description for more information. 

Closing Date: 19th February 2025

Benefits

• 30 days annual leave (plus bank holidays)  
• A flexible approach to working arrangements.  
• Access to our enhanced pension scheme  
• Life assurance 
• Access to various health and wellbeing schemes, including the employee assistance programme. 

About Great Ormond Street Hospital Charity

Every day, around 750 children and young people from across the UK are seen at Great Ormond Street Hospital (GOSH). At Great Ormond Street Hospital Charity, we help the hospital go above and beyond for seriously ill children, enabling kinder and better treatments, bringing hope for children with the rarest and most complex illnesses, and making hospital a little bit easier and a lot more fun for the thousands of children who are treated at GOSH every year. Our staff raise vital funds to support ground-breaking research, cutting-edge medical equipment, and the creation of child-centred facilities to help save more young lives, and essential support services that help save childhoods too.

Together, we can help give seriously ill children the best chance, and the best childhood, possible. We were delighted to be named Charity Times - Charity of the Year 2024, recognising the impact of our shared mission.

Our commitment to Equity, Diversity and Inclusion

We believe that GOSH Charity and the charity sector more widely should reflect the diversity of patients, communities, and society at large. We also know that having a more diverse and inclusive workforce will make us more innovative, challenge the status quo, and enable us to deliver more impact. We encourage applications from people of all backgrounds. In particular, we encourage applications from those who are currently under represented within the charity sector as they may be marginalised by race and/or ethnicity, sexual orientation, disability, long-term health conditions, or socioeconomic status. 

If you would like more information about our approach to inclusive hiring please see our Inclusive Hiring Page here. You can also find out more about our commitments to EDI within our EDI Strategy on our website. 

As a Level 2 Disability Confident Employer we are more than happy to make reasonable adjustments wherever possible throughout the recruitment process. For more information on this please contact us. 

Applications will be reviewed on an on-going basis and we reserve the right to close the role prior to the closing date, should a suitable applicant be found. Therefore, you are encouraged to apply right away, to avoid disappointment.

About The Murray Parish Trust

Children with a serious illness are three times more likely to struggle with their mental health. Their childhoods are overshadowed by coming to terms with diagnosis, hospital stays, treatment, feeling different from friends or managing how their illness affects daily life. Many of them struggle with severe anxiety and depression, experiencing isolation and trauma during their journey. These children are at much higher risk of long-term mental health difficulties that are more complex and difficult to treat, on top of living with often complex medical needs.

Actors Jim Murray and Sarah Parish’s first daughter, Ella-Jayne, was born with Rubinstein-Taybi Syndrome in 2009 and spent half her short life in paediatric intensive care, Southampton Children’s Hospital. Ella-Jayne died, at home, just eight months old. After they recovered from the immediate horror, Jim and Sarah felt an overwhelming drive to help other children and families and founded The Murray Parish Trust in 2014. They were awarded MBE’s in the King’s New Years Honours 2025 for services to seriously ill children and their families.

Our charity delivers projects that support the mental health of seriously ill children and their families. We improve access to specialist, imaginative and empowering support, at the earliest possible moment, to prevent long-term mental health difficulties. We do this by delivering a vast range of projects in children’s hospitals, hospices and other health or community settings across the UK. These include drama, dance, art, nature and music therapy; bereavement and mortuary suites, distraction equipment that reduces anxiety, sanctuary and quiet rooms; sibling support; counselling and therapy rooms; and psychological support for children/family members.

The role - Head of Public Fundraising and Operations

This is an exciting new chapter for The Murray Parish Trust. Our new Head of Public Fundraising and Operations will work closely with the Board of Trustees and our Head of Philanthropy and Projects to scale our impact and expand reach nationwide. They will play a pivotal role in leading operations and shaping the charity’s future, as well as leading on growing income from community, corporate, individual fundraising, which have been identified as strategic fundraising priorities.

We anticipate time will be split roughly equally between leading public fundraising and operational management. There is some freelance support with marketing, corporate and community fundraising, and volunteer coordination, plus trustee support with events; there is scope to expand the team as income grows. This role will support their work as well as personally deliver public fundraising activity, taking sole responsibility for individual giving and legacies.

This is a job of variety, innovation and opportunity. We are looking for an experienced fundraiser, perhaps an aspiring charity CEO, who is looking to develop skills and knowledge in charity management and strategy. This is a job for someone who is ambitious, collaborative, proactive and who has a genuine passion for championing the mental health of seriously ill children and their families.

Key responsibilities

Fundraising: Work alongside with the Head of Philanthropy and Projects to implement the fundraising strategy, including:

• Delivery of the specific fundraising activity delegated to this role to grow income year on year (individuals, community, corporate, legacies, events), supported by the work of freelancers.
• Strategic oversight of all public fundraising including monitoring, evaluating and reporting to the Board.
• Ensure excellence in donor stewardship that helps retain, grow and diversify support from existing donors.
• Maintain a proactive focus on donor acquisition, across the UK, prioritising areas where we have projects.
• Effectively utilise the CRM to proactively and accurately capture donor information and consents.
• Strong focus on return on investment to ensure efficiency in working nationwide, carefully prioritising activity.

Charity management and operations

• Help to shape organisational strategy, using data insight to drive decision making.
• Data management lead; incl. CRM management, data protection, embedding a culture of data collection.
• Lead on setting and managing annual income and expenditure budgets.
• Ensure compliance with the latest regulatory requirements and sector best practice.
• Coordinate and manage policy, procedure, risk management and wider charity administration.
• Provide support for financial management; incl. outsourced book keeping/monthly management accounts; working with accountants to ensure timely production of the Annual Report and Financial Statements
• Work closely with Board members with specific lead responsibility, incl. with the Treasurer in the production of cashflow and other financial reports.
• Supported by the volunteer coordinator (freelance), manage and develop a network of volunteers and ambassadors (e.g. talks, photo calls, events, collection tins, admin, research).
• Act as Secretary to the Board; including statutory filing, coordinating quarterly meetings and taking minutes, compiling/circulating Board papers, diarising other meetings and communication as needed.
• Represent the charity externally with diverse stakeholders.
• Responsible for the effective management and leadership of the public fundraising and operations team.

We are recruiting for a Complex Needs IDVA to join our team in Hertfordshire; the scope on this job involves….

Job Title: Complex Needs IDVA

Location: Hertfordshire
Salary: £28,104 per annum
Contract type: Full-time, Fixed term (until November 2025)

Hours: 37.5

We want kind and empathic people to work at Refuge, who believe in equality, diversity, and inclusion, are experts in their area of knowledge, want to make a positive difference and improve the lives of the women and children we support.

This is an opportunity to join Refuge as a Complex Needs Independent Domestic Violence Advocate (IDVA) to supporting women and children who are impacted by domestic abuse. You will work closely with victims of domestic abuse from the point of crisis, to provide high quality independent advocacy and support to survivors of domestic abuse at the highest risk and their children.

As part of this role, you will be required to participate in an out-of-hours on call rota. 

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing date: 9.00am on 17 February 2025

Interview date: 24 February 2025

Benefits

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.