Team Administrator Jobs
Independent Age is the national charity focused on improving the lives of people facing financial hardship in later life. We believe no one should face financial hardship in later life. Our Helpline and expert advisers offer free, practical support to older people without enough money to live on. Through our grants programme, we support hundreds of local organisations working with older people across the UK.
We use the knowledge and insight gained from our support services and partnerships to highlight the issues experienced by older people in poverty and campaign for change. We would love to find individuals from all walks of life and diverse backgrounds to join us on this journey.
Responsibilities and Person Specification:
The Team Administrator supports our in-house Studio team with the administration and delivery of our content through the design, print and digital processes.
You will have excellent administrative, communication and organisational skills. You will have the ability to work under pressure to prioritise, deliver, manage, and coordinate several projects and activities simultaneously to tight timescales. You should also understand design and production best practice, processes and techniques across both online and offline formats.
For full details on the role and requirements, please review the job description and person specification. If your experience doesn’t align perfectly with all of the criteria in the person specification but you do meet most of them and are excited about the role, we encourage you to apply anyway.
This is a full-time role, 35 hours per week, which you can choose to work over five days or a 9-day fortnight.
What it’s like to work at Independent Age:
We celebrate diversity at Independent Age and champion the differences that make each of us unique. We actively support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. We aim to attract and retain a wide range of talent and create an environment where everyone can feel safe, protected, welcome and included.
We offer great benefits including 28 days annual leave plus public holidays, a generous pension scheme with life assurance, and fantastic learning and development opportunities. We also offer a number of enhanced leave provisions and benefits.
We know that a good work life balance helps us perform at our best and supports wellbeing. Flexible working hours and hybrid working is standard for all (those contracted to work in the office usually attend 1 day per week). But if you need a different form of flexibility, we are always happy to talk flexible working.
You can find out more about what it’s like to work at Independent Age by visiting our website.
Application Process:
To apply, please visit our website to submit a CV and a Supporting Statement, detailing how your skills and experience meet the criteria within the Job Description and Person Specification (please do not hesitate to contact us if you have specific requirements and need support to apply in an alternative format).
To support our commitment to equity, diversity and inclusion our hiring managers use anonymous shortlisting. Therefore, please do not include your name, photo, or information to indicate your gender or age in your CV and supporting statement. Please do not omit dates of employment. Please ensure the title of any uploads does not contain your name.
Independent Age is committed to safeguarding and follows Safer Recruitment practices to ensure we are safeguarding those we work with. We therefore ask that you supply your full work history with explanations for any gaps in the application documents you submit and, if offered the post, we will require two employment references including your current or most recent employer.
Closing Date: 23:59, Sunday 06 October
Interview Dates: Initial interviews will be held on 16 October, in person at Independent Age, 18 Avonmore Road, W14 8RR
The client requests no contact from agencies or media sales.
Minds Up is a growing mental health and wellbeing training programme for young people, delivered in schools across five south east London boroughs by South East London (SEL) Mind. The programme aims to increase young people’s awareness of mental health, help them recognise the signs if they are experiencing poor mental health and help them take action to protect their own mental health and boost their wellbeing.
We are looking for an administrator to help support the effective operation of the Minds Up Service. The role holder will need first rate communication skills, with a genuine passion for supporting young people’s mental health. Applicants will be able to demonstrate skills in efficiently managing a central inbox and calendar, as well as experience as the first point of contact for public enquiries.
The administrator will require knowledge and experience of maintaining up-to-date, accurate records across multiple platforms, and supporting data and report compilation. An ability to work independently but collaboratively, to be proactive and show initiative is essential for this role.
This role is 15 hours per week, which will be worked over at least 3 days. The hybrid working arrangement would involve at least one day working in the office. The working pattern will be discussed and agreed with the successful candidate.
Closing date: Thursday 10th October
Likely interview date: Wednesday 23rd October
We work to be there when it matters for people living with mental health problems and dementia in Bromley, Greenwich, Lambeth, Lewisham, and Southwark
Job title: Programme Administrator
Term: Full time, permanent
Salary: £29,120
Location: Victoria, London – hybrid (working one to three days in the office each week)
Closing date: 12 noon, Monday 21 October 2024
Interviews: w/c 28 October 2024 (held online)
NHS Providers' development programmes team delivered a range of training and development activities for NHS boards and foundation trust governors. The team delivers over 200 events annually. We are looking for an additional programme administrator to take responsibility for the efficient event and logistics administration of this work to deliver high quality training and support for our members. This activity is delivered virtually, in-person or hybrid.
This is an exciting opportunity to join a busy, high-performing team working across two of NHS Providers' successful programmes – GovernWell and the Board Development programme. The individual should enjoy working in a fast paced environment, be a good communicator with the ability to liaise with colleagues and external stakeholders at all levels both internally and externally. They must be able to work flexibly, both independently and as part of a team, along with being insightful and organised with a keen eye for detail.
We actively support equality of opportunity for all our staff and welcome applications from individuals regardless of age, any disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion, or belief. We particularly encourage applications from those from underrepresented communities.
To apply, please send a CV and cover letter setting out why you are interested in the role and how you meet the person specification to the HR Team.
NHS Providers is committed to creating a diverse and inclusive workplace where everyone feels valued, respected, and supported and welcomes applications regardless of sex, gender identity, race, age, sexuality, beliefs, or disability. To be successful in this role you will need to be personally committed to being anti-racist and support our broader diversity work across all protected characteristics.
Please note: You must be eligible to work in the UK to apply for this vacancy. NHS Providers is not able to offer visa sponsorship
The client requests no contact from agencies or media sales.
We are looking for an experienced administration professional to lead our admin team to help deliver the Royal British Legions new and exciting Recovery Services strategy.
Our strategic ambition is to significantly expand a highly successful service and create new Recovery Services that support both serving personnel and veterans who may have experienced difficult times. As Recovery Administrator Leader, you will be responsible for the Battle Back administration team, and ensuring processes are fit for purpose to deliver a positive experience for our stakeholders. This role will be pivotal in overseeing the administration aspects of our recovery programmes.
Key Responsibilities include –
- Work with and provide support to both internal and external stakeholders in a professional and timely manber
- Lead the administrative functions of recovery programs, including scheduling, documentation, and reporting.
- You will be required to produce service data reports for the Senior Recovery Team to ensure the team is providing the right support to our beneficiaries.
The ideal candidate will have a strong background in administration, excellent organisational skills, and a passion for supporting recovery initiatives.
Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.
You will be based at Battleback, Lilleshall National Sports Centre, Lilleshall, Newport TF10 9AT
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
Closing Date: 8th October 2024
About HMFC
Are you interested in joining a team that is seeking to support everyone's life journeys?
Heathrow Multi Faith Chaplaincy (HMFC) is a Charity based at Heathrow Airport working with both passengers and staff of all faiths and none. If this is something you might be interested in then click on the link below.
What we are looking for
We are looking for an experienced administrator who can work respectfully with everybody, who is both a team player and able to work independently, you must have high standards of integrity and be able to keep confidences. You will be able to prioritize tasks to meet multiple deadlines and have strong organizational skills. Some of your duties would include:
I. Personal Assistance & Administration supporting the Head and Deputy Head of HMFC.
II. Governance Support
III. Verification and data administration
IV. Coordinating specific projects
What we provide
We provide 25 days annual leave + Statutory Bank Holidays, and pension where the current maximum contribution made by HMFC is 7% of salary and the minimum contribution made by an employee is 5% of salary/ eligible earnings
Please refer to the attachment below for the full job pack and person specification.
The client requests no contact from agencies or media sales.
BMS World Mission is looking for a talented and motivated Global Team Administrator to join our Department for World Mission. BMS is a Christian mission organisation founded in 1792, today we are working in around 30 countries over four continents. We are passionate about making Jesus known across the world and transforming the lives of those we serve.
As a vital member of the team, you will provide essential administrative and organisational support to Team Leads and Heads of Programme. Your duties will include communication with overseas partner organisations and supporting the wellbeing of our personnel while they are working overseas through effective administration skills.
The successful candidate will be highly organised with an eye for detail and have the ability to work closely with a wide range of people across the organisation, with sensitivity to diverse cultures and perspectives. You will also have experience in accurately recording and maintaining information and a willingness to partner with others to improve processes.
If you have strong administration skills, a passion for making a positive impact in the world, and a desire to work in a dynamic and collaborative environment, we would love to hear from you. This is a fantastic opportunity to join a team dedicated to improving the lives of people around the world.
Country: UK
Location: Didcot, Oxfordshire / Flexible working
This role can be office-based or hybrid. Coming in to our office regularly in Didcot is preferred (for example one or two days a week on average). The cost of travel to BMS Didcot whether on a regular basis or infrequently, would be borne by the employee.
Employment type: Fixed Term (18 months)
Hours: 28 hours per week
Salary range: £21,374 to £25,855 per annum (Pro-rata)
Closing Date: 9 am, Friday, 18 October 2024
Interview date: 30 October 2024
If you would like to discuss this role further, please feel free to contact Melanie Bister, Global Team Lead Administrator, BMS World Mission.
BMS World Mission mobilises people, resources and skills across the Global Church to share the good news of Jesus and practical hope they’re need
The client requests no contact from agencies or media sales.
£22,885 pa (FTE) - £13,731 (pro rata) to work Weds, Thursday and Friday
22.5 hours per week
About us:
At Bluebell Wood Children’s Hospice, we care for children and young adults with life-limiting conditions. We support hundreds of families, both in our hospice and in family homes.
Our support services are wide ranging and bespoke to each family; including overnight care, music therapy, counselling, sibling support groups, home visits and much, much more.
It costs around £6.5m to keep our doors open for families across South Yorkshire and beyond. Statutory funding makes up 16% of this amount and the rest is raised through fundraising activity.
Our services include overnight stays and community breaks at home or in the hospice. We also support the whole family from diagnosis with our multi-disciplinary Family Support team who provide counselling, sibling support groups, music therapy and much more. Our care team supports these families in our modern, purpose-built building. All our rooms/bedrooms have a homely feel. We have a sensory room, spa pool, cinema room and six acres of gardens.
We support families from a large geographical area, including South Yorkshire, North Nottinghamshire, North Derbyshire and parts of North Lincolnshire. The hospice is easily accessible from Barnsley, Rotherham, Doncaster, Sheffield and North Notts. We have free secure on-site parking for families and staff to use.
The role:
We are seeking a Care Administrator to work alongside our Senior Care Administrator, offering clerical support to our nursing and family support teams. The role involves providing administrative support for our Care Leadership Team, maintaining accurate care records, supporting referral and allocation processes and most importantly being a first point of contact for children and families accessing the hospice.
The requirements:
To fulfil the role effectively you will be an organised and caring person, with excellent attention to detail and able to work flexibly and collaboratively across the care services.
You will ideally have experience of working in an environment with children and families who have complex needs but this is not essential.
In return, we can offer you a fantastic working environment and the following benefits:
· 33 days’ annual leave, inclusive of bank holidays - with the option to buy and sell (pro rata)
· Sick pay after 6 month probationary period
· Health Care Cash Back Scheme
· Free counselling sessions
· Enhanced maternity pay
· Enhanced paternity pay
· Enhanced parental bereavement leave
· Compassionate leave
· Salary sacrifice scheme
· Training & Development
· Investment in your wellbeing
· Volunteering & shadowing days
· Free parking on main site
· Free drinks and subsidised meals
· Time off in lieu
· Uniform
· Eligible for NHS Blue Light Card
· Eligible for The Company Shop
At Bluebell Wood Children’s Hospice we value everyone who works with us, embrace individual differences and recognise that great things happen when we work together.
Closing date: Sunday 6th October 2024
Interviews: Friday 25th October 2024
We’re here to help every family who needs us make the most amazing memories
The client requests no contact from agencies or media sales.
Corporate and Public Engagement Administrator (0.5 FTE)
Aldgate, London
£16,321 pa plus excellent benefits (£32,642 FTE)
Part-time (17.5 hours per week)
The Corporate & Public Engagement team in the Communications Directorate promotes corporate interest in the College and engages future medics and scientists in careers in pathology, particularly through our awareness activities, including National Pathology Week.
The main purpose of this role is to provide administrative support to the Corporate & Public Engagement Manager. This would involve booking meetings, drafting correspondence and tracking our budget. You will help to organise events and be responsible for collecting, collating, analysing and presenting feedback from them so we can introduce improvements. You will update our website, and post content on our social media channels to engage our audiences.
The College is a professional membership organisation dedicated to the advancement of the science and practice of pathology. There are currently approximately 12,000 members, all of whom are pathologists based in hospitals, universities and laboratories in the UK and overseas. The College’s main tasks are to set and maintain training standards for doctors and scientists, to advice on the appointment of consultant pathologists, to ensure the membership is kept up to date with current practice through the continuing professional development scheme, and to promote the latest developments in pathology by holding scientific meetings.
The College’s mission is to promote excellence in the practice of pathology and to be responsible for maintaining standards through training, assessments, examinations and professional development.
We offer attractive staff benefits including 25 days annual leave (pro rata) rising with length of service, an employee discount scheme, and season tickets, as well as a cycle to work scheme. The College values diversity, welcoming applications from all members of society. We offer a mix of remote (home) and office working, with hybrid working arrangements in place.
The closing date for applications is 9am, Monday 7 October 2024.
We may close this vacancy early if we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible
Interviews currently scheduled to happen w/c 15 October 2024
The client requests no contact from agencies or media sales.
The National Youth Agency is looking for an experienced Administrator
We are seeking a friendly, highly motivated and organised person to join our dynamic, ambitious team.
Contract: 12 Month Fixed-Term Contract
Full-time: 37 hours per week – flexible working
Salary: £22,042 - £26,800 per annum (dependent on experience & qualifications).
Location: Home based/Remote working with some travel required.
Ideally the postholder will live within commutable distance to our office in Leicester as there may be times when office administration support is required.
What we do
Youth work is the best methodology to unlock young people’s potential by providing high quality support and opportunities. Skilled youth workers build relationships that support young people to explore their personal, social, and educational development. Youth work enables young people to develop their voice, influence, and place within society.
As the national body for youth work, NYA has a dual function. We are the professional, statutory, and regulatory body (PSRB) responsible for qualifications, quality standards and safeguarding for youth work and services in England. In line with our charity mission and aims, we also champion youth work through research, advocacy, campaigns, and programmes.
About the Role:
- This is more than just a job.
- You will be joining our fun, friendly team and a progressive, supportive work culture which values a health work-life balance. Your contributions will also assist towards NYA's mission to champion and support high-quality youth work across England.
- We are seeking an experienced administrator to provide efficient day-to-day support across the organisation. This role requires someone who is friendly, professional, and capable of delivering excellent customer service.
- Key duties include a wide range of administrative tasks, requiring attention to detail, strong communication and organisational/ prioritising skills. The ideal candidate will be confident, flexible, able to multitask, and works well independently or in a team. Proficiency in Microsoft Excel, Outlook, Zoom, and TEAMS is essential as this remote working role involves liaising with internal and external stakeholders.
Responsibilities will include:
- Co-ordination and arrangement of meetings and events, including providing agendas, minutes and briefing documents.
- Acting as the point of contact for internal and external stakeholders ensuring all telephone and email enquiries are dealt with effectively and in a timely manner.
- Finance administration; supporting with processing expenses and the reconciliation of credit card payments.
- Preparing reports, documents and presentations for internal and external meetings.
- Managing database
- Booking travel, accommodation and venues.
- Any other duties that may reasonably be required of the role.
Please download a copy of our Candidate Pack to see full information and experience required for the role.
Why work for us?
Our team members rated NYA 9 out of 10 as an employer 90% would recommend working at NYA to their friends and family.
- NYA operates as a people-first organisation, prioritising the well-being and needs of its employees.
- NYA offers an exceptional flexible working approach which encourages our team to balance professional responsibilities with their personal life.
- A remote based team, spread across England, fostering inclusivity and diverse talent. Despite geographical distances between team members, NYA maintains a highly motivated and connected team through the optimisation of digital tools.
- NYA is committed to supporting the continual personal and professional development of our team and helping them achieve their ambitions including training and corporate mentorship opportunities.
- We provide 25 days leave plus 8 days, life assurance scheme, 5% employer pension contribution and a comprehensive Employee Assistance Programme via Spectrum.life with unlimited specialist support available to all NYA employees.
To apply now:
Please download our applicant pack to find out more about the role and requirements
Please use our online application process to submit the following by 23:59 on Wednesday 16th October 2024:
- A detailed CV setting out your career history, with responsibilities and achievements in line with the person specification in the 'About You' section.
- A covering letter (maximum two sides) highlighting your suitability for the role and how you meet the person specification. Please note that the covering letter is an important part of the application and we will not accept CV’s without one.
- Diversity monitoring information – your data will be stored separately from your applications and will at no time be connected to you or your application.
- We encourage you to apply without delay as we will close the recruitment process early if we receive a sufficient number of applications.
Interviews to be scheduled: Tuesday 29th October 2024.
REF-217 089
The Battersea Infrastructure Services Team is looking for someone to join them as a Infrastructure Services Administrator, to provide effective, efficient and customer-focused administrative support for the team.
Within this role, you will be pivotal in keeping Battersea's centres running, as the first point of contact for customers, covering the helpdesk and office duties, administering the stock system, ordering supplies and managing POs, and carrying out general health and safety administrative tasks.
We are looking for someone who has experience of working collaboratively with colleagues from different teams, has strong organisational skills and experience of delivering high quality administrative work and customer service.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
• 28 days of annual leave (plus 8 days paid public holidays) per year
• Discounted gym memberships and cycle to work schemes
• Employee Assistance Programme and access to Wellbeing Resources.
• Generous pension contributions – up to 10% employer contribution
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
• Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
At Battersea, we are committed to developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.
By hearing from and valuing different experiences, perspectives, and contributions, we know we can provide the best expert care for every dog and cat who needs us. We welcome and encourage applications from people of all backgrounds, particularly those from diverse ethnic communities and people with disabilities, who we know are currently underrepresented in our workforce.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Closing date: 10th October 2024
Interview date(s): w/c 21st October 2024
For full details, please download our recruitment pack.
To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.
The client requests no contact from agencies or media sales.
Job Title: Retail Operations Administrator
Location: London
Salary: £27,104.62 per annum
Weekly Hours: 35
Reference: YMC1047962
About YMCA England & Wales:
At YMCA, we are committed to helping young people, families, and communities across England and Wales thrive. Our Retail Operations play a crucial role in supporting this mission by generating vital funds through our charity shops. If you are passionate about making a difference and eager to build your career within a purpose-driven organization, this could be the perfect opportunity for you.
Job Description:
We are seeking a detail-oriented and proactive administrator to join our team at YMCA England and Wales. In this role, you will provide essential administrative support to our field and support teams, ensuring smooth and efficient day-to-day activities. This is an excellent opportunity for an organised individual looking to advance their career in a fast-paced, supportive environment, with the potential to grow within the YMCA family.
Key Responsibilities:
- Print, pack, and dispatch resources to stores and field teams
- Respond to phone calls and emails, utilising standard templates where applicable
- Coordinate hotel and meeting room bookings for team meetings and events
- Provide administrative support to field and support teams
- Deliver exceptional customer service to stores and customers
- Perform accurate data entry and maintain administrative records
- Assist with other administrative tasks as needed to ensure operational efficiency
Skills we are looking for:
- Proficiency in Microsoft Office (Word, Excel, Outlook)
- Strong communication and customer service skills
- Excellent organisational abilities with a keen attention to detail
- Capacity to handle multiple tasks efficiently in a fast-paced environment
- Previous experience in retail is advantageous
Why join us?:
At YMCA, you’ll be part of a team that makes a real difference in the lives of people across England and Wales. We offer a welcoming, inclusive working environment and opportunities for career growth within the charity sector. If you are committed to supporting our mission and are ready to take on a dynamic administrative role, we’d love to hear from you!
What you can expect:
-Competitive pay and generous allowances regarding holidays, healthcare, pensions, life assurance and maternity/paternity/adoption leave, employee assistance programme, annual season ticket loan* and subsidised gym membership* (*upon successful completion of probation)
Our recruitment process is anonymised and candidates' names are hidden. We welcome and encourage job applications from people of all backgrounds, particularly those from disabled and Black, Asian and Minority Ethnic (BAME) candidates. Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration, safeguarding training and undertake a DBS check.
How to apply:
If you believe you have the skills and enthusiasm to excel in this role, please submit your CV.
The client requests no contact from agencies or media sales.
The main purpose of the job is to support the Conference and Events Manager with the conference. You will additionally provide administrative support to the office for the database.
This position reports to BERA’s Conference and Events Manager.
Working with colleagues to support BERA’s meetings or events
- Supporting the Conference and Events Manager on BERA’s flagship annual conference (over 900 delegates), including administration, promotion, scheduling, abstract submission, programming, delegate registrations and the smooth running of the event itself
- Supporting queries and updates on the abstract management system.
- Managing author submissions to ensure their needs are identified and met within agreed arrangements
- Assisting with the peer review system for abstracts to be reviewed and pursuing reviewers
- Supporting the Conference and Events Manager building the programme in the abstract management system
- Supervising delegate liaison to ensure their needs are identified and met within agreed arrangements.
- Assisting the with conference awards administration including collating applications and scores from judges
- Assisting with the development of the mobile app with an external provider that all information is effectively transferred
- Ensuring excellent customer service and quality delivery
- Managing liaison with speakers and other participants.
- Facilitating with the management of the conference onsite
- Producing after conference reports, certificates, data, administration wrap up
- Working with both the Conference and Events Manager and the Membership & Engagement Manager to assist BERA’s overall events programme
- Supporting the Membership & Engagement Manager with running the virtual SIG (Special Interest Groups) Forum Meetings, including setting these up, advertising and attending and taking notes during the meeting
Other duties and general responsibilities
- Producing and drafting correspondence, reports and other documents as required
- Testing new developments on the CRM system and upgrade of the website in relation to the Conference
- Acting as first point of call for event enquiries, responding, filtering and referring as appropriate
- Providing support to the Events and Membership Team in absences and on an ad hoc basis
- Undertaking general clerical and other such duties as may reasonably be required, including providing ad hoc secretarial support for other managers as required
Please visit our website for the full job description and person specification.
If you think you have the correct skills and experience for this Conference and Events Administrator role please apply today on our website.
Timeline:
- Closing date: 12pm, 7th October 2024
- In person interviews: w/c 14th October 2024
The BERA office operates on a flexible working arrangement with some core days in the office (currently based in Camden) required of all staff. The core days in the office for this post will be Tuesday and Thursday.
This job is offered on a 0.8 FTE. In return you will receive a competitive salary of £25,588 (pro rata).
The client requests no contact from agencies or media sales.
WHAT IS START NETWORK?
Our purpose is to be a catalyst for system-level change that improves the efficiency, effectiveness and ethics of humanitarian action. We do this by working as a network to develop, test & spread new ways of collaborating and resourcing locally-led crisis response and anticipation.
Our current membership is made up of nearly 100 local, national and international NGOs based all around the world. We also support 10 national and regional hubs made up of civil society organisations and NGOs as our vehicle for devolving power, resources and accountability.
OUR SOLUTIONS
DECENTRAISLING & LOCALLY-LED ACTION: Shifting power and resources and decentralising decision-making to locally led networks and organisations.
EARLY & RAPID FINANCING: Building a global financing system that reduces risk, anticipates, and acts ahead of predictable crises.
COMMUNITY-LED INNOVATION: Incentivising innovative, locally led, and contextual solutions and learning from them together with people affected by crises.
For more information about Start Network and what we do, please visit our website.
OUR VALUES
WE PUT PEOPLE FIRST: Communities come first in our decision-making and programming.
WE ARE BRAVE: We have great ambition and are willing to explore new things and take risks to achieve it
WE OPERATE COLLECTIVELY: We leverage the value of working as a network, sharing risk and resources, and learning together.
WE ARE INCLUSIVE: We see the value in diverse perspectives and work to remove the barriers that prevent voices from being heard.
WE ARE OPEN: We work transparently and with integrity, building mutual trust in all levels of our work, from governance to programming.
WE ARE ETHICAL: We behave and operate based on key principles of anti-racism, non-discrimination, and anti-colonialism. This is a work in progress.
JOB PURPOSE
The role will support our Salesforce environment and help with various administrative tasks. This role is perfect for someone who is detail-oriented, has a foundational understanding of Salesforce, and is eager to gain hands-on experience in a professional setting.
KEY ACCOUNTABILITIES
Foundational Expertise
Salesforce Knowledge and Technical Proficiency
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This role requires intermediate to advanced understanding of Salesforce, including:
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Data Management: Perform data de-duplication and cleansing to ensure the accuracy and integrity of the Salesforce database.
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Customization and Configuration: Assist in configuring Salesforce objects, fields, record types, and maintain/update workflows, validation rules, and process builders.
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Reporting and Dashboards: Create and update basic reports and dashboards to support business needs. Set up CRM Analytics Dashboards and monitor data quality.
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Flow building and reviews
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Tableau CRM Configuration
Independent Operation and Guidance
Autonomy and Decision-Making
The role offers a moderate level of independence, with opportunities to take initiative while receiving guidance from senior team members:
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User Support: Provide basic user support and troubleshooting for Salesforce-related issues with limited supervision.
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Page Layouts and User Experience: Clean up and redo all page layouts. Use Lightning Web Components to improve user experience and set up home pages for different departments.
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Management Guidance: Act with autonomy in day-to-day tasks, consulting with senior management on complex issues.
Analytical Skills and Decision-Making
Problem-Solving and Innovation
The role requires strong problem-solving skills and the ability to make informed decisions:
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Issue Resolution: Troubleshoot and resolve common Salesforce issues, with the freedom to propose and implement solutions.
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Process Improvement: Identify areas for improvement within Salesforce processes and contribute to optimizing workflows.
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Creative Solutions: Leverage Salesforce tools to create innovative solutions that address business challenges.
Stakeholder Engagement and Influence
Communication and Collaboration
Effective communication is crucial, as the role involves interaction with both internal and external stakeholders:
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Internal Support: Collaborate with various departments to understand their Salesforce needs and provide appropriate support.
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Training and Documentation: Document processes, configurations, and changes within Salesforce. Assist in creating user guides and training materials.
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External Collaboration: Work with external partners when necessary to ensure the successful integration and operation of Salesforce.
Data Sensitivity and Privacy
Confidentiality and Data Security
The role involves handling sensitive and confidential information, with a focus on maintaining data security:
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Data Integrity: Manage and secure confidential data within Salesforce, ensuring compliance with organizational policies and regulations.
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Impact of Disclosure: Understand the implications of data breaches or unauthorized disclosures, and take necessary precautions to safeguard the organization’s reputation and policy integrity.
START NETWORK CULTURE
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To carry out the responsibilities of the role in line with the Start Network Code of Conduct and with a commitment to safeguarding adults and children
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A commitment to the Start Network vision, principles, values, and approach
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The Start Network team is an agile group of individuals who use their experience and skills across the network, so flexibility to work in and with different teams and functions is a part of our culture.
PERSON PROFILE
SKILLS AND EXPERIENCE
Essential Skills
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Basic understanding of Salesforce fundamentals (Salesforce Administrator certification is a plus).
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Experience with data management and data quality best practices.
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Strong attention to detail and excellent organizational skills.
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Ability to work independently and manage multiple tasks simultaneously.
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Strong communication skills, both written and verbal.
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Prior experience with Salesforce data loader or similar tools is a plus.
Preferred Skills
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Familiarity with Salesforce Lightning Experience.
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Basic knowledge of Salesforce automation tools (Flows).
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Experience in a customer service or support role.
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Salesforce Administrator Certification
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Salesforce Platform App Builder Certification
Desirable
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Experience with Tableau CRM Analytics
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Apex knowledge
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Trigger Configuration
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Lightning Web Components experience
KEY COMPETENCIES
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Communication
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Strategic Thinking
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Collaboration
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Ability to adapt and learn
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Getting things done the Start Network way
We are seeking a dedicated individual to provide administrative support within our Facilities department, based in our London Central Office. As a key point of contact you will liaise with all departments of the charity, volunteers, external parties and tenants, ensuring the smooth operation of the building and contributing to the success of our mission.
This is a varied role in a diverse and busy charity. Some of the key responsibilities of this role are:
- Manage the administration relating to the maintenance of the building, it’s equipment and supplies.
- Issuing and recovering building passes
- Maintaining contracts
- Preparing invoices for payment
- Administering lease cars
- Booking meeting rooms
- Assisting the Health and Safety Officer
- Regularly communicating with our tenants
There is an opportunity for IOSH training as required.
This role offers both challenges and rewards, providing a sense of satisfaction as you help us achieve our goals and the opportunity to make a meaningful impact on our beneficiaries.
About the team
The Facilities team of four work closely together to maintain the building facilities for SSAFA and tenant’s floors, covering for each other as required, Every day is varied and challenges are overcome by great teamwork.
About you
Success in this role requires a personable and confident individual with strong skills in administration, customer service, and communication. Flexibility and a readiness to handle any task are essential to maintain the smooth functioning of the building and other charity areas you will be involved in.
About SSAFA
SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2023 our trained teams of volunteers and employees helped more than 53,000 people, including veterans, serving personnel (regulars and reserves) and their families.
SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way, they need us.
Diversity and Inclusion at SSAFA
SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.
No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.
Closing date: Midnight on 13 October 2024. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.
Interviews: 29, 30 and 31 October 2024
The London Diocesan Fund (LDF) is seeking a Safeguarding Administrator to play a key role within the Safeguarding team, based from Causton Street.
Job Summary
The Safeguarding Administrator provides comprehensive administrative support for meetings and safeguarding activities to aid the smooth running of the safeguarding team. This role ensure that the safeguarding team provides a professional and friendly service to parishes within the Diocese of London, and to the London Diocesan Fund.
Job responsibilities
Administrative support for meetings
- Provide administrative support for the Safeguarding Leadership Team.
- Produce high quality accurate minutes of team meetings and ensure they run smoothly.
Administrative support for safeguarding activity
- Work with the Safer Churches Programme Manager to provide day to day administrative support, working closely to ensure functions run smoothly.
- Work within national and diocesan safer churches policy and procedures as defined in the safer churches programme of work.
- Support the Safeguarding Advisors with safeguarding agreements and risk assessments as required.
- Provide effective administrative support, maintaining standards as required by the Diocese.
- Work with the Safer Churches Programme Manager to provide performance data to assist the regular reporting management information.
- Provide administrative support for Disclosure and Baring Service checks.
Training administration
- Provide administrative support to ensure the smooth running of the safeguarding training programme.
- Support trainers’ timely preparation, pre and post training.
- Co-ordinate the evaluation process to assess trainer performance and impact on learning.
- Manage safeguarding training inbox.
- Work closely with colleagues in the Area Offices to keep licensed clergy and lay ministers training kept up to date.
General administrative support
- Ensure confidentially in line with GDPR.
- Process Invoices and annual subscriptions in a timely way and maintain tracking spreadsheet.
- Update contact details of local authorities, LADO’s and statutory agencies covering the diocesan area.
- Undertake any other duties that are commensurate with the role.
Person Specification
Essential
- Experience in the undertaking of routine and time-bound tasks
- Educated to GCSE or equivalent standard
- IT proficiency (MS Office suite)
- Fluency in spoken English and ability to write clearly in English.
- Ability to handle people sensitively
- Ability to take comprehensive notes and prepare accurate minutes
- Empathetic to the mission and values of the Church of England
- Right to work in the UK
- Basic DBS Check
Desirable
- Previous administrative experience
- Experience of working in a value-based organisation
Please refer to the attached Job Description for the full details on Person Specification.
About the London Diocesan Fund
The London Diocesan Fund (LDF) is the employment body that serves and supports the Diocese of London and Church of England. The Diocesan of London comprises of c400 parishes north of the River Thames and within the M25 motorway.
The Church of England in London is growing, vibrant and at the heart of communities throughout the capital. At the London Diocesan Fund we seek to do everything we can to support this mission and growth, using our resources to help our parishes and chaplains to serve over 4 million people.
Equality, Diversity, and Inclusion
The Diocese of London is committed to creating and sustaining a diverse and inclusive workforce which represents our context and wider community.
We are aware that those of Global Majority Heritage/United Kingdom Minority Ethnic (GMH/UKME), women, and disabled people are currently under-represented among our clergy and workforce, and we particularly encourage applications from those with the relevant skills and experience that will increase this representation.
Safeguarding
The Diocese of London is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults.
Benefits of working with us
The LDF offers a supportive working environment, opportunity for career development and the following financial benefits:
- Competitive remuneration package
- 27 annual leave days to rise to 30 after 5 years’ service, plus bank holidays
- 15% employer pension contribution and salary sacrifice available
- Death in service benefit x3 of basic gross salary
- Enhanced maternity leave of six months full pay, after 12 months’ of employment
- Season ticket loans of public transport
- Access to Benenden Health Insurance
- EAP counselling through Health Assured
- Up to £100 for eye test and contribution to spectacles
- Two additional paid days for community volunteering
The client requests no contact from agencies or media sales.