1,570 Volunteer roles

Fundraising Trustee

Can you help shape CoppaFeel!’s next chapter?

CoppaFeel! has never stood still. From a bold idea around a kitchen table to one of the UK's most recognised health charities, we have continued to challenge convention, reach young people with a life saving message and build a community that believes breast cancer does not need to be diagnosed late.

We are now entering an exciting new chapter. After a period of exceptional growth, fundraising has become increasingly central to what is possible next - creating opportunities to broaden our reach, deepen our impact and invest in the future and so we are looking for a Fundraising Trustee to join our Board.

This is not simply about reviewing fundraising reports or providing technical expertise. It is an opportunity to bring strategic insight, constructive challenge and fresh thinking to help shape how CoppaFeel! builds sustainable income and achieves its ambitions over the next decade.

What we're looking for

We're particularly interested in people with experience of:

● Leading or significantly growing philanthropy, major giving or other high value fundraising

● Developing strategic corporate partnerships and long term supporter relationships

● Unlocking commercial or transformational income opportunities

● Building sustainable, diversified fundraising portfolios

● Leading fundraising through periods of organisational growth and change

● Advising Boards or Executive Teams on fundraising strategy, investment and risk

You don't need to have worked exclusively in philanthropy or corporate partnerships. What matters is evidence of strategic relationship building, senior influencing, commercial judgement and the ability to balance ambition with sustainable growth.

You'll be someone who:

● Thinks strategically rather than operationally

● Is comfortable interrogating data, evidence and return on investment

● Spots opportunities others might miss

● Enjoys healthy debate and constructive challenge

● Challenges with respect, humility and good judgement

● Is excited by ambitious organisations and wants to help shape what comes next

Experience working with or reaching young people is a bonus.

What it's like around the Board table

Our Board is lively, collaborative, respectful, energetic, curious and challenging. There is healthy debate, everyone has a voice and Trustees are encouraged to bring their expertise and challenge thinking when something could be better. The Board has a strong and open relationship with the Executive Team. Trustees provide strategic support and constructive challenge, while giving the team the space to lead and deliver.As CoppaFeel! grows, we're determined to protect what makes us special — our personality, authenticity, entrepreneurial spirit and the legacy of our founder Kris.

Time commitment

Trustees meet quarterly, usually for around 2.5 hours, with additional time for preparation and occasional advice or support between meetings.

Trustees are unremunerated, although reasonable travel expenses can be claimed. 

The initial term is three years, with the possibility of reappointment.

This is a genuinely pivotal moment for CoppaFeel!. We're looking for someone who wants to do more than sit around a Board table, someone who wants to help shape the next

chapter of one of the UK's most distinctive and innovative health charities.

If you want to be part of what CoppaFeel! is building next, we'd love to hear from you.

Role closes Friday 2nd October at 2pm

Help Shape the Future of Cygnus Support

Join our Board of Trustees and use your skills, experience and passion to support mental health and emotional wellbeing across Northumberland.

About Cygnus Support

Cygnus Support is a local charity dedicated to improving the mental health and emotional wellbeing of people across Northumberland. We empower people to improve their lives by providing counselling, education and support in their local community.

At a time when demand for mental health and wellbeing support remains high, our work is more important than ever. We are seeking new trustees who can help us strengthen our charity, guide our future direction and ensure we continue to deliver the strongest possible support for the people who need us most.

You will be joining a well-respected mental health and wellbeing charity made up of a small team of friendly staff, volunteers and board of trustees who are all passionate and committed to making a difference to peoples’ lives.

The Opportunity

We are looking for people to join our Board of Trustees and support the leadership of Cygnus Support as we shape the next stage of our charity’s development. As a trustee, you will work with fellow board members and the senior team to provide strategic direction, good governance and constructive challenge.

This is a rewarding voluntary role for someone who wants to make a meaningful contribution to their local community and play a part in improving access to mental health and wellbeing support.

What Trustees Do

· Help set and review the strategic direction of the organisation.

· Ensure the charity is well governed, financially responsible and compliant with its legal and charitable responsibilities.

· Use your skills, insight and experience to contribute to board discussions and decision-making.

· Support the senior team to identify opportunities, manage risks and strengthen services.

· Champion the needs of the people and communities we support.

· Act as an ambassador for Cygnus Support and its values.

Who We Are Looking For

We welcome applications from people with a wide range of backgrounds and life experiences. You do not need previous trustee experience to apply; what matters most is your commitment to our mission, your willingness to work collaboratively and your ability to think strategically and help us grow.

We are particularly interested in hearing from people who can bring expertise or experience in one or more of the following areas:

· Fundraising and income generation

· Charity governance & secretarial support

· Commissioning

· Marketing

· Online service delivery

· Volunteer engagement and support

· Health and wellbeing services, including lived experience, service delivery or service-user insight

Time Commitment

Trustees are expected to attend Board meetings every eight weeks. Meetings are currently held online, although there may be a need to meet in person in and meetings usually last approximately two hours. Trustees may also be asked to contribute to occasional discussions, emails or focused pieces of work between meetings.

The Difference You Will Make

By becoming a trustee, you will help Cygnus Support plan confidently for the future, strengthen services and respond to the changing needs of our communities. Your contribution will help us continue to provide accessible, compassionate and effective support for people experiencing mental health and emotional wellbeing challenges.

How to Apply

If you would like to find out more about becoming a trustee please email to request an application pack.

We will be in touch with shortlisted candidates to discuss the next steps which will include an opportunity to meet the team and an interview process. References will be taken up prior to appointment, and a current DBS certificate will be required.

The Role

As a Flyer Distributor you will play a crucial role in helping to raise awareness about our services and events within the Enfield community. You will be responsible for disseminating promotional materials such as flyers, brochures, and event announcements to various locations within the Enfield area.

• Distribute promotional materials provided by Age UK Enfield to designated locations across the Enfield area. This may include community centers, libraries, local businesses, healthcare facilities, and other relevant locations.
• Engage with members of the public in a friendly and courteous manner while distributing flyers. Answer any questions they may have about Age UK Enfield's services and provide basic information about upcoming events or initiatives.
• Keep accurate records of the locations visited and the quantity of promotional materials distributed. Report back to the supervisor on to provide updates on distribution progress.
• Act as an ambassador for Age UK Enfield by promoting the organisation's mission, values, and services to the community. Help to increase brand recognition and visibility within the local area.

General Key Skills:

• Ability to work independently without constant supervision.
• Comfortable with walking and standing for long periods in various weather conditions.
• Maintaining professionalism and addressing public inquiries effectively.
• Reliable attendance and punctuality, with a strong sense of responsibility.

Time Commitment

2-4 hours Between 10 am - 2 pm (there are other volunteer opportunities available)

Requirements

A DBS Enhanced check will be required. Training to be provided around safeguarding.

Other Information

Please note: It is a unpaid position however travel costs and other volunteering expenses will be covered.

Our shops help raise vital funds, and volunteering with us is a great way to make a difference, meet new people, and join a fantastic team. Volunteering in our shops offers a variety of exciting tasks. From sorting, steaming, and pricing donations to spotting hidden gems, you'll roll up your sleeves in the backroom and assist on the shop floor. Engaging with customers is key, whether you're serving with a smile, working the till or helping donors complete Gift Aid forms.

Creating a warm, friendly and inviting space is just as important. You'll help design eye-catching window displays, keep the space tidy, and use your creativity to ensure everything looks its best, encouraging customers to return.

No special skills are needed as we’ll show you what to do, and we provide all the training you’ll need. But if you have any experience or particular interest, tell us; it may be helpful. 

Please note you must be over 18 to apply for this role.

Do you want to make a real impact on household carbon footprints and promote sustainable living? Join our innovative crowd-sourced app development team and help us make an impact on climate change and the environment.

What will you be doing?

We’re looking for UK‑based volunteers with expertise in assessing and verifying quantified environmental impacts. You’ll work with a small remote team to audit and verify carbon, waste or water savings linked to lifestyle choices, using open‑source data. 

Your research will help develop robust models and frameworks, ensuring the E‑Save app provides accurate, trusted impact data for users.

What are we looking for?

We’re seeking volunteers with experience in assessing or verifying carbon, waste, water or other environmental impacts. 

You’ll audit data sources, verify existing figures, and research gaps. You’ll help develop consistent frameworks, models and tools, and refine methodologies with the team. 

You’ll need a methodical approach, attention to detail, working knowledge of life‑cycle analysis, and the ability to work independently within a remote team.

What difference will you make?

Your insight and expertise in quantifying household carbon and other environmental benefits that are at the heart of the E-Save app.

Your vital contribution will help ensure the app delivers real environmental impacts. 

You will be at the forefront of innovation, bringing climate action into people’s homes across the UK, making sustainable living part of everyday life.

Do you want to see more happiness and kindness in the world? We’re looking for dynamic Volunteers to be part of creating exactly that!

About the Role:

Our volunteers bring people together for shared online learning experiences, based on positive psychology, that boost the wellbeing of everyone involved.

Our groups and courses can be run online or in-person in your local area.

- The amazing 6-week Happiness Habits Course is designed to be run by pairs of volunteers.  It features expert videos, science-backed exercises and the chance to form meaningful connections. Our course has been specially designed to gather the insights of the world's leading experts on six fundamental aspects of a happy and meaningful life: Gratitude, Self-Care, Relationships, Resilience, Kindness, and Meaning. It is a very impactful (many say life-changing) experience.

- Alternatively, you can get involved by supporting a Monthly Group, bringing like-minded people together to learn evidence-based tools for creating a happier and more meaningful life. Explore the monthly themes and encourage people to set personal actions towards happiness, that support both themselves and others.

Volunteering with Action for Happiness is a path of action that consistently feels like you are making a difference in the world. You don’t have to be an expert - or be happy all the time. If you are a warm and enthusiastic person that is more than enough to get started.

Why Volunteer with Us?

Do something that matters: spreading happiness and witnessing people transform for the better is a huge source of meaning.

Grow your skills: inspiring others, learning together and reinforcing your own happiness skills all contribute to personal growth.

Build community: meeting like-minded people, building lasting friendships and belonging to a global community contributing to a better future for all.

How do I know it’s right for me?

Try out free VOLUNTEER TRAINING via the Action For Happiness website and decide for yourself.

We've designed it especially to help you answer questions like this as it explains thoroughly what being a volunteer involves and helps you reflect on your readiness.

What is the time commitment?

You'll need to set aside a couple of hours for the training initially and a few more for planning your course or group and connecting with your co-volunteer. Then you'll need a couple of hours per session for facilitating (x6 weekly sessions for a course, or x1 session per month for a group). 

- Apply today! Together, we can inspire change that ripples out through people’s lives, communities and the world.
 

Purpose of the Voluntary role:

Evergreen purpose is to promote healthy ageing and positive attitudes towards older people; seeking relevant ways to honour old age and if needed, to serve through Advocacy, Friendship and practical support. Our vision is for Stamford, the Deepings, Bourne and the surrounding villages to be seen as a great place to grow old. Evergreen is very excited to be launching at the beginning of October a new group FAB Fitness (Flexibility Aerobics Balance) aimed at 55+ who would like to begin exercising regularly. As well as the fitness class there will be an opportunity for attendees to socialise and have refreshments at the end of the class. The class will be led by a trained member of Evergreen staff. This is an exciting opportunity for the Volunteer – Fitness Class Assistant to learn new skills and help older people on their fitness journey and have fun too!

Key Responsibilities:

• Welcome attendees to the group
• Ensure attendees sign attendance register
• Help set up equipment
• Help set up and serve refreshments
• To take and record payment for the class
• Follow all Health & Safety Guidance

Key relationships:

Working effectively with other volunteers, attendees of the group, the Social Engagement Lead & Volunteer Services Manager.

Skills, Qualifications and experience required:

• Excellent Communication skills
• Able to build positive relationships with group attendees, Evergreen staff and volunteers.
• A friendly, sociable, sensitive and professional manner and approach to our attendees
• An interest in fitness and healthy ageing.

Training and support required:

Evergreen Induction Training (half day Saturday)

Mandatory Online Safeguarding training

First Aid training

Introduction training sessions to Fitness Class Assistant

Invitation to attend relevant training courses as and when they are arranged

On going support from Volunteer Services Manager

Please note that Evergreen only progress applications for volunteering from those who are within safe and easy commute of Stamford, Bourne and Market Deeping.

Availability of parking at work location:

There is street parking at the venue

Equipment:

Any equipment needed for the role will be provided

Expenses:

N/A

Is this role eligible for a Disclosure and Barring Service (DBS) check, which is renewable every three years? YES

If Yes, what level of DBS check is required for the role?

Enhanced DBS

Wild We Stand is a fully volunteer-led collective and this is a volunteer opportunity. We are a flat collective where everyone belongs, a co-creation space where we get excited about your work, support your ideas, and want you to thrive with genuine freedom. We highly value our team’s time and expertise, and provide learning opportunities, perks, and a community for us all. While this is currently a volunteer role, as a registered Community Interest Company (CIC), our shared goal is to build a sustainable pathway to paid roles as the collective grows.

Time Commitment: We’re looking for long-term collective members and partners. We’re flexible on time commitment but it would be ideal if you were excited and available to dedicate 5 hours per week to Wild We Stand.

Location Policy: Fully Globally Remote. Must be available for 1-2 hours of meetings weekly within core UK hours to collaborate with the team.

What is the role?

As our Web & Digital Lead, you will look after our website and online presence to make sure everything runs smoothly and stays updated.

You will manage our Wix site, keep our shop and event listings running seamlessly, and upload new content and zines so our community can easily connect with our work.

This is a volunteer position. Your work in our purpose-driven collective will have a direct role in shaping the visual language of a justice-centred environmental movement.

What will you be responsible for?

1. Manage, update, and maintain the Wild We Stand website.

2. Set up and look after shop pages, digital downloads, and event ticketing.

3. Upload new graphics, zine PDFs, and content updates provided by the Visual and Editorial leads.

4. Fix any website glitches or tech issues to keep things running smoothly.

5. Commitment to a decolonised imagination that connects conservation to the intersections of wildlife and oppression.

6. An unwavering drive to confront the consequences of capitalism and systems of power with the urgency required for genuine change and justice.

What are we looking for?

1. Practical experience building and managing sites on Wix (or similar).

2. Comfort setting up simple online store features, digital downloads, and ticket links.

3. A practical, hands-on mindset to handle site updates independently.

4. Good organizational skills to keep pages updated and tidy.

5. Shared commitment to radical ecology and accessible digital spaces.

6. A collaborative, non-hierarchical mindset that thrives in a flat collective structure.

It would also be great if you had:

• Experience setting up community newsletter tools or membership pages.

Why Join Wild We Stand?

As a member of our Founding Collective, you will help lead an organisation dedicated to exploring the crucial intersections of conservation, wildlife, oppression, and the fight for justice and liberation. You will join a team focused on untangling these complexities through critical engagement and candid discussions to light the pathway for solving global challenges.

We are proud to offer:

• Belonging in a truly flat, supportive co-creation space where we hype your work and give you space to be your best self

• Membership in the Wild We Stand collective and access to all WWS programmes, events, and content

• Collective mentorship and peer solidarity to process systemic issues and sustain the drive for change

• The tools you and your team need to thrive

• Access to all WWS programmes, events, and content

• Team recognition, treats and physical & virtual get-togethers

• A pathway to paid positions as part of a collective roadmap

Wild We Stand is a fully volunteer-led collective and this is a volunteer opportunity. We are a flat collective where everyone belongs, a co-creation space where we get excited about your work, support your ideas, and want you to thrive with genuine freedom. We highly value our team’s time and expertise, and provide learning opportunities, perks, and a community for us all. While this is currently a volunteer role, as a registered Community Interest Company (CIC), our shared goal is to build a sustainable pathway to paid roles as the collective grows. 

Time Commitment: We’re looking for long-term collective members and partners. We’re flexible on time commitment but it would be ideal if you were excited and available to dedicate 5+ hours per week to Wild We Stand.

Location Policy: Fully Globally Remote. Must be available for 1-2 hours of meetings weekly within core UK hours to collaborate with the team.

What is the role?

As our Visual & Creative Lead you will own the aesthetic identity and graphic output of Wild We Stand, working closely with our editorial and community leads to shape the visual language of our movement.

You will help us to define a creative strategy for the collective, and produce all our visual assets, including events & announcement posters, carousels, print media and more.

This is a volunteer position. Your work in our purpose-driven collective will have a direct role in shaping the visual language of a justice-centred environmental movement.

What will you be responsible for?

1. Design and format print/digital zine layouts, publications, and editorial assets 

2. Establish and maintain the visual identity, typography, and graphic aesthetic across all collective materials.

3. Produce print-ready artwork and specifications for stickers, flyers, posters, and physical merchandise.

4. Export clean graphics and visual assets for digital channels, campaign launches, and event promotions.

5. Commitment to a decolonised imagination that connects conservation to the intersections of wildlife and oppression.

6. An unwavering drive to confront the consequences of capitalism and systems of power with the urgency required for genuine change and justice.

What are we looking for?

1. Proficiency in graphic design tools (such as InDesign, Canva, Photoshop, Illustrator, or Figma).

2. Experience in editorial layout, print preparation, or zine design.

3. A strong visual portfolio showcasing experimental, radical, or narrative-driven creative work.

4. Ability to take raw copy and transform it into compelling, accessible visual layouts independently.

5. Alignment with radical ecology and a desire to use art as a tool for movement-building.

6. A collaborative, non-hierarchical mindset that thrives in a flat collective structure.

It would also be great if you had:

• Experience working with eco-friendly print processes or local print shops.

• Illustration, collage, or physical media artwork skills.

Why Join Wild We Stand?

As a member of our Founding Collective, you will help lead an organisation dedicated to exploring the crucial intersections of conservation, wildlife, oppression, and the fight for justice and liberation. You will join a team focused on untangling these complexities through critical engagement and candid discussions to light the pathway for solving global challenges.

We are proud to offer:

• Belonging in a truly flat, supportive co-creation space where we hype your work and give you space to be your best self

• Membership in the Wild We Stand collective and access to all WWS programmes, events, and content

• Opportunity for a formal Director stake in the Wild We Stand CIC

• Collective mentorship and peer solidarity to process systemic issues and sustain the drive for change

• The tools you and your team need to thrive

• Access to all WWS programmes, events, and content

• Team recognition, treats and physical & virtual get-togethers

• A pathway to paid positions as part of a collective roadmap

Wild We Stand is a fully volunteer-led collective and this is a volunteer opportunity. We are a flat collective where everyone belongs, a co-creation space where we get excited about your work, support your ideas, and want you to thrive with genuine freedom. We highly value our team’s time and expertise, and provide learning opportunities, perks, and a community for us all. While this is currently a volunteer role, as a registered Community Interest Company (CIC), our shared goal is to build a sustainable pathway to paid roles as the collective grows. For candidates who commit deeply and demonstrate strong long-term alignment, we are actively open to offering an equity % in the collective.

Time Commitment: We’re looking for long-term collective members and partners. We’re flexible on time commitment but it would be ideal if you were excited and available to dedicate 5+ hours per week to Wild We Stand.

Location Policy: Fully Globally Remote. Must be available for 1-2 hours of meetings weekly within core UK hours to collaborate with the team.

What is the role?

As our Movement & Strategy Director, you will be the first new addition to our leadership team, and directly work alongside our co-founders to create narrative strategy and translate concepts into clear movement direction.

You will help us design strategy and structure to help grow the collective. We are just starting our journey or assessing membership models, grants, and creating project timelines to host more & bigger events and build a sustainable pathway to pay our collective members and founder.

This is a volunteer position. Your work in our purpose-driven collective will have a direct role in shaping the visual language of a justice-centred environmental movement.

What will you be responsible for?

1. Partner directly with our co-founders to finalise and launch our Manifesto, create our Narrative Strategy, co-design campaign concepts and strategic hooks

2. Help to build and launch a community membership model to generate revenue for bigger events, project budgets, and collective pay

3. Map out project timelines and strategic roadmaps to turn ideas into structured, executable campaign timelines

4. Identify and help to submit applications for grassroots micro-grants, council climate funds, and community pots

5. Commitment to a decolonised imagination that connects conservation to the intersections of wildlife and oppression

6. An unwavering drive to confront the consequences of capitalism and systems of power with the urgency required for genuine change and justice

What are we looking for?

1. Proven experience growing or co-leading a collective, non-profit, grassroots movement, or community initiative

2. Background or experience in narrative strategy, movement communications, campaign messaging, in related spaces (conservation, environment, culture, social justice, community)

3. A strategic mindset, excited to ideate, build and create

4. Ability to bring strategic timelines and structure while preserving our grassroots ethos

5. Self-directed initiative to take big concepts and turn them into clear, structured project plans

6. A collaborative, non-hierarchical mindset that thrives in a flat collective structure

It would also be great if you had:

• Existing connections to environmental, climate justice, or grassroots grant funding networks

Why Join Wild We Stand?

As a member of our Founding Collective, you will help lead an organisation dedicated to exploring the crucial intersections of conservation, wildlife, oppression, and the fight for justice and liberation. You will join a team focused on untangling these complexities through critical engagement and candid discussions to light the pathway for solving global challenges.

We are proud to offer:

• Belonging in a truly flat, supportive co-creation space where we hype your work and give you space to be your best self

• Membership in the Wild We Stand collective and access to all WWS programmes, events, and content

• Opportunity for a formal Director stake in the Wild We Stand CIC

• Collective mentorship and peer solidarity to process systemic issues and sustain the drive for change

• The tools you and your team need to thrive

• Access to all WWS programmes, events, and content

• Team recognition, treats and physical & virtual get-togethers

• A pathway to paid positions as part of a collective roadmap

About Us

The Beacon Project is a community-focused programme providing confidential advice, connection, and learning opportunities for residents in the World’s End area. Through weekly coffee mornings, group sessions, and a befriending service that matches individuals with friendly Connectors for regular meet-ups, Beacon helps reduce isolation and build meaningful local relationships. We also offer free, practical support on issues such as benefits and housing, helping people understand their options and access the advice they need. The programme is delivered as a partnership between Family Friends and Nucleus Legal Advice Centre.

About the Role

As a Legal Advice Volunteer, you will be the first point of contact for many of our clients, providing a welcoming and professional service while supporting our advice team. You will play an important role in helping people access the advice and support they need, while gaining valuable experience in legal advice and community engagement.

This is an excellent opportunity for someone interested in legal advice, social justice, policy, or community development who wants to gain practical experience while making a meaningful difference.

Key Responsibilities

• Carry out initial triage to assess advice needs and, where appropriate, signpost clients to relevant services.

• Analyse information from advice cases to identify recurring issues and patterns affecting residents.

• Assist clients in completing income and expenditure forms and budgeting plans.

• Help gather evidence from client experiences to support service improvement and advocacy.

• Support projects and campaigns focused on digital inclusion, accessibility, and reducing barriers to online services

• Support the delivery of drop-in advice sessions.

• Complete benefit checks and applications.

• Work collaboratively with staff, volunteers, and community partners to achieve shared objectives.

Equality, Diversity and Inclusion

The Beacon Project is committed to Equality, Diversity and Inclusion. We are committed to creating an inclusive environment where everyone is treated with dignity, respect and fairness. We welcome applications from people of all backgrounds, identities and experiences. We are committed to making reasonable adjustments throughout the recruitment process and during volunteering to ensure everyone has the opportunity to contribute and thrive.

We believe that a diverse team helps us better serve the residents of World's End Estate and strengthens our work within the community.

Expenses

We want volunteering with us to be accessible to everyone. Reasonable travel and food expenses will be reimbursed. Further information on claiming expenses will be provided during the interview stage.

Administration Support Volunteer

When someone reaches out to us, often in a moment of crisis, our administration support volunteers are one of the first voices they hear. You make sure that voice is calm, kind, and helpful.

You support people in a housing crisis, as well as offering assistance and information to supporters, volunteers, and members of the public who get in touch by phone, email, or in person. Working alongside our trained staff, you’ll help answer calls to our support line and keep things running smoothly across our office and support centre.

A big part of this role is helping the office runs smoothly day to day. That means getting involved in a wide variety of tasks, from supporting our databases and keeping records up to date, to helping with general admin, organising information, and making sure everything is where it needs to be so the staff and volunteer team can focus on supporting people. You’ll also help us keep accurate records so that people get the right support at the right time.

You’ll be helping with things like:

• Being a friendly first point of contact by phone, email, or at the door. 
• Listening carefully and recording important information accurately. 
• Supporting people with enquiries and helping them feel heard and understood. 
• Helping keep our databases and records up to date. 
• Supporting a wide range of daily admin tasks across the office. 
• Keeping the office organised so the team can focus on supporting people. 
• Helping prepare spaces for meetings and everyday activity. 
• Filing, scanning, and handling post. 
• Making refreshments and helping create a welcoming environment. 
• Supporting with basic stock checks and office supplies. 

What matters most in this role

We don’t expect you to know everything already. What matters most is:

• You’re kind, patient, and a good listener. 
• You can stay calm when things feel busy or emotionally challenging. 
• You’re comfortable using a phone, email and a computer, Microsoft Office and happy to learn new systems. 
• You understand the importance of confidentiality and treating people with respect. 
• You’re reliable and willing to be part of a team that supports each other. 
• You’re happy to help with a mix of people-facing and computer-based tasks.

 What you’ll gain

You’ll receive a full induction and ongoing support so you feel confident in your role. This includes training in safeguarding, confidentiality, and the systems we use day to day.
Many of our volunteers find this role deeply rewarding, not just because of the skills they gain, but because of the part they play in supporting people through difficult moments. We’re also happy to provide a reference for future opportunities.
 

When you’ll volunteer
9:00 AM – 1:00 PM and/or 1:00 PM – 5:00 PM, Monday to Friday. 
We ask for around one shift a week wherever possible, but we’re flexible. 

Would you like to make a difference to the lives of blind and partially sighted people by supporting the RNIB Enterprises Team in a varied business sales admin role? Do you live in or close to Peterborough?

We're looking for a volunteer to help us with:
• Compiling contacts list of potential new business customers.
• Reaching out to new potential business customers.
• Calling/setting up meetings/calls with sales managers.
• Emailing outreach information/updates.
• Supporting with the administration of competition updates, and customer satisfaction surveys to better understand our customer base.

We're looking for volunteers who are available sometime during weekdays, ideally on a Thursday but this is flexible and a different day may be possible, for either a full day or a couple of half days a week.

This role is based within RNIB’s Peterborough office but there is also the option to volunteer remotely from home.

This is a busy role and would suit someone will excellent admin and customer care skills who has a methodical and organised approach and is able to pay attention to detail.

How you will be supported in your role:
Full training on the role will be provided. You will also receive support from your volunteer manager which will include regular updates and catchups.

What you will gain from this role:
This is an ideal opportunity for someone looking to develop or refresh their admin skills in a volunteer role with the UK's leading sight loss charity and you will gain experience in dealing with business customers, supporting sales and order teams and a better understanding of MS Office.

How often will I be needed?

• 1 Days per Week

Key requirements

• This role requires 1 reference.

Additional location information

• This role is based within RNIB’s Peterborough office but there is also the option to volunteer remotely from home.

Who this opportunity will suit

Minimum age

• You must be at least 16 years old to apply

What skills and experience are needed?

• Some experience of with MS office, Word, Excel and Outlook. This is a busy role and would suit someone will excellent admin and customer care skills who has a methodical and organised approach and is able to pay attention to detail.

Would you like to help tackle loneliness, one conversation at a time?

Loneliness and isolation can have devastating effects on a person’s mental and physical health. We are a registered charity providing a pathway of support to alleviate the hurt and distress, and the impact on mental and physical health, caused by loneliness and social isolation. 

The aim of face-to-face Individual Support is to provide in-person supportive social contact for people who are hurt by loneliness.

Volunteers support Friends (people who use our services) on a one-to-one basis. After completing training, volunteers will be linked with a Friend who they will phone for around one hour every two weeks. This is arranged at a mutually convenient time. 

We ask volunteers to think of this as a longer term volunteer role due to the training and time we take in order to give our volunteers, and Friends, the very best service. You will also need to consider occasional time spent in training for your role and for continuous development. 

For all our roles:

Due to our Safeguarding regulations, unfortunately we are only able to accept applications from UK residents. 

Enhanced DBS checks for working with vulnerable adults (formerly called criminal records bureau checks)  which we will organise (no cost to this) and two references are required.

For any roles involving driving Archway Friends, we will need to see evidence of insurance and driving license as well as MOT and tax documents for the vehicle to be used.

We will happily cover out of pocket expenses (eg mileage or costs for coffee out with Archway Friend).

We provide training relevant to the roles as well as ongoing supervision, guidance and support for all volunteers.