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Southwark, Greater London (Hybrid)
Unpaid role, expenses paid
Voluntary

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Job description

Overview

The Social Supermarket Initiative (SSI) is a community-led social enterprise addressing food insecurity and promoting sustainable community growth through our affordable supermarket model, outreach programmes, and ethical partnerships. 

We are seeking an organised, proactive, and digitally confident Social Media Manager to manage SSI’s social media channels, ensuring consistent, mission-led communication that connects with members, volunteers, partners, and the wider community.This role focuses on platform management, scheduling, live engagement, and audience interaction. 

You will work closely with the Graphic and Content Coordinator and the Marketing & Communications Team to ensure all activity aligns with SSI’s brand, values, and communications policies.

Key Responsibilities

  • Schedule, manage, and publish posts on SSI’s social media platforms (Facebook, Instagram, LinkedIn, X, TikTok) in line with content provided by the Graphic and Content Coordinator.

  • Go live on social media platforms as needed to promote events, campaigns, or community initiatives.

  • Monitor SSI’s social media channels, including comments, messages, tags, and mentions, ensuring timely, professional, community-centred responses.

  • Collaborate with the Graphic and Content Coordinator and the Marketing & Communications Team to ensure messaging aligns with campaigns, brand guidelines, and organisational priorities.

  • Track basic analytics and engagement data, providing concise reports and insights to inform ongoing activity.

  • Ensure all social media activity complies with SSI’s Brand Identity, Social Media Policy, and Communications Policy.

  • Support the promotion of events, membership drives, and campaigns through coordinated social media activity with the team. 

About You

Essential

  • Experience in social media management and channel oversight.

  • Confident using social media tools, scheduling platforms, and basic analytics dashboards.

  • Strong organisational skills, able to manage calendars, live sessions, and multiple priorities.

  • Clear, professional written communication and a community-centred approach when engaging online.

  • Comfortable working collaboratively with the Graphic and Content Coordinator and the Marketing & Communications Team.

  • Genuine interest in community engagement, social enterprise, and SSI’s mission.

Desirable

  • Familiarity with analytics tools (Instagram Insights, Meta Analytics, or similar) to track engagement and inform strategy.

  • Interest in ethical storytelling, nonprofit marketing, or advocacy work.

  • Experience coordinating with creative teams or managing workflows across multiple stakeholders.

  • Ability to interpret social media metrics and make practical recommendations for improvement.

  • Experience working in a small team or dynamic environment where flexibility and adaptability are key.

  • Strong organisational skills for managing multiple platforms, schedules, and live events simultaneously.

What We Offer

  • The opportunity to manage social media for a purpose-driven social enterprise with measurable community impact.

  • Hands-on experience in social media management, live engagement, and analytics reporting.

  • Close collaboration with the Marketing & Communications Team and the Graphic and Content Coordinator.

  • Networking opportunities through SSI’s community events, partners, and outreach activities.

  • Training and development to support your growth and impact.

  • Potential for extended collaboration or future opportunities within SSI, subject to organisational need.

How to Apply

Please send your CV (max 2 pages) and a short statement (max 300 words) outlining your interest in the role.

Posted by
The Social Supermarket Initiative View profile Organisation type Non Charity Employer
Posted on: 30 November 2025
Closing date: 11 February 2026 at 23:30
Tags: Campaigns, Brand, Social Media