Volunteer roles

RSPCA South London Branch

Our charity shop in the heart of CRYSTAL PALACE is looking for a friendly volunteer to join our team and help make our shop a huge success. Make new friends, have fun, and help us help more animals!

As a volunteer Charity Shop Assistant, you would join a small team working with the shop manager and 1-2 other volunteers to help make it a success and raise vital funds for animal welfare.

About Our Charity Shop

The shop plays an essential role in raising the profile of the RSPCA in our local community and funds for our branch so that we can continue our vital animal welfare work. Our shops sell a mixture of donated items, including clothes, books, bric-a-brac and collectables, and a selection of new items. We have positions available on the shop floor and in our stock room or you could volunteer to do a mixture of both.

Volunteer Charity Shop Assistant responsibilities

• Helping customers in the shop find what they need.
• Accepting donations of items and money from the public.
• Processing sales through the till and card machine, including Gift Aid.
• Sorting through donated items to determine what we can sell.
• Preparing donated items for sale by steaming and hanging and items.
• Merchandising stock on the shop floor.
• Creating attractive shop window displays.

What we are looking for in a volunteer Charity Shop Assistant

• Friendly volunteers who are confident talking to people.
• Retail experience would be ideal but is not necessary as full training will be given.
• We are ideally aiming for someone who is flexible and can offer an ongoing commitment.
• Good communication and numeracy skills.
• You will need to be aged 16 or over.

What we can offer you as a volunteer Charity Shop Assistant

• A way to meet new people and make new friends in your local area.
• A place where you will learn excellent new skills to add to your CV, such as customer service, multi-tasking, merchandising, and many more.
• An excellent induction and training programme relevant to your role.
• The opportunity to make a huge difference to the welfare of animals.
• Reimbursement for any reasonable travel expenses you may incur whilst volunteering with us.

How to Apply:

If you’ve got the drive and compassion to volunteer with the RSPCA and are passionate about improving animal welfare, we’d love to hear from you!

Please visit our website to learn more about what we do.

We hope you are interested in volunteering for our Crystal Palace store.

Join us in making a real difference to the lives of animals in need.

Our voluntary roles are subject to an informal interview and trial period. We will ask you to provide contact details for two referees, and dependent on the position, you may need to sign an agreement and undergo specific training before starting the role.

Julian House is seeking a new trustee to join their board focusing on their retail offering

Time Commitment: Approximately 8 hours per month.

· Board Meetings: 4 per year, in person (Bath or Bristol), starting at 4pm and lasting 3.5 hours.

· Committee Involvement: Trustees must join one subcommittee, which meets 4 times a year online at 5:30pm for 2.5 hours.

· Annual Strategy Day: One full-day session for all board members.

Remuneration: Voluntary. Reasonable expenses are reimbursed

Julian House support people who are experiencing or recovering from homelessness, with a variety of needs; recovering from addiction; adults and children escaping domestic abuse; refugees building a new life; prison leavers seeking to re-start their lives; and members of the Gypsy, Roma, Traveller, and Boater communities who are living insecurely.

They take a person-centred approach, offering each one of their clients tailored support in line with their needs and goals. Their teams are passionate about their work and committed to getting the very best outcomes for the people they serve.

The Julian House Board of Trustees is responsible for supporting and holding to account the Chief Executive and Senior Leadership Team.

They are looking for someone who can bring the following specialism to the board:

· Deep understanding of charity retail, most likely resulting from having held senior leadership retail positions in charities.

A trustee must:

· Fulfil the legal duties of the trustee role.

· Prepare for and attend all board meetings and relevant sub-committees.

· Ensure that everything they do helps to achieve the charity’s objects.

· Comply with the charity’s governing document and the law.

· Act in the charity’s best interests.

· Ensure the charity is compliant with statutory accounting and reporting requirements.

Previous Trustee board experience is not a requirement, the selected candidate will be assigned a ‘buddy’ on the Board, and we have an induction programme to welcome new trustees.

This role closes on Midnight Sunday 8th February.

Please send a copy of your CV and expression of interest to Leighann Beck quoting MC2616

We are seeking to appoint a voluntary Trustee for our charity who will also take up the role as our secretary.

We are looking for someone who wants to make a difference; helping build & grow the charity with the benefit of good governance. 

Is this role for me?

As you would expect the secretary role will be responsible for supporting the Chair by making sure meetings are communicated, agendas are developed, & that minutes are produced with actions followed up. It would also involve maintaining a well-organised filing system of critical documents, policies & governance records, as well as ensuring compliance with reporting requirements such as Charity Commission filings. But this will not be a case of walking in & taking over the reins; we are going through a period of change & are looking for someone who will help us put in place the processes & controls needed for a well-run charity. 

We are looking for a secretary who will push us & keep us on track. Make no mistake, it will certainly be hard work initially as it will take some time as we work to get everything in place, so you would need to be ready to commit to this. Once things become established then it would be up to you just how much time you want to dedicate beyond keeping everything on track. 

Who is The League of Friends of St Mark’s Hospital Maidenhead?

The League of Friends have been supporting patients in St Mark’s Hospital for over 50 years, helping to provide equipment & an environment that enhances their comfort & care.

We maintain the gardens in the Henry Tudor ward & in Out-Patients, including providing outdoor furniture & planting, as well as providing a range of daily newspapers & making sure a nice cup of Nespresso coffee is available too. We have also helped the hospital over recent years by providing; a cardiac resuscitator, an ECG module, hydraulic treatment couches, specialised podiatry & audiology equipment, and software for a Dexta bone density scanner.

Why are you recruiting now?

While we are proud that we have been supporting St Mark’s for over 50 years, including during the COVID19 pandemic, we have recognised that we now need to need to “regroup”.

The charity has identified 2 immediate objectives; firstly, to develop our fundraising efforts as these have slipped since the pandemic, & secondly, to introduce standards of governance which ensure we fulfil statutory obligations & achieve best practice within a small charity environment. 

We have recently appointed a new Treasurer to strengthen financial controls, & a further trustee with responsibility for developing our marketing effort which will provide a firm footing for fund raising. Further trustees have recently been appointed which support our charitable giving within the hospital. But we recognise that we are lacking the skills, knowledge & disciplines that a good secretary can provide. 

What sort of person do I need to be?

• Hungry for change
• Tenacious
• Pragmatic
• Detailed & meticulous 
• Knowledgeable of charity regulations & best practice - or not frightened to find them out & go on to implement them
• A self-starter who is able to drive us towards the changes needed
• A strong communicator
• Tech savvy – able to use MS office & have the ability to work online as needed 

How much time would I need to dedicate?

You would need to have enough time to arrange, plan & follow up on Trustee meetings. At present these typically take place in alternate months but there may be a need to move these to monthly as the charity grows. One of these meetings will also include the AGM. Meetings are held in Maidenhead.

As secretary there will be other activities which will require action between meetings, for example, keeping the Charity Commission updated, maintaining policies & renewing insurance. While these activities are not onerous their timely upkeep is obviously important.

One of the key features of this appointment will be the need to drive change & establish good governance within the charity. Although we are looking for someone who can help move this forward at speed, we also recognise that “Rome wasn’t built in a day”!

What will I get out of it?

• Helping to make the lives of patients in hospital more bearable is hugely rewarding. 
• The role will be CV enhancing, demonstrating valuable skills & qualities to potential employers; particularly being able to illustrate your ability to influence & to drive change

Is there anything else you think I should know?

Apart from attending our meetings in Maidenhead all other work should be able to be done from home.

This is a volunteer role & necessary expenses incurred will be reimbursed.

REMIX IS RECRUITING A HEAD OF PARTNERSHIPS & FUNDRAISING!

Ready to Build the Relationships and Resources That Power a New Youth Movement?

REMIX is the brand‑new youth social mobility charity launching April 2026, and we’re here to flip the script for young people across the UK.

We’re building bold, modern programmes that remix lives through:

• Employability & Career Readiness.
• Personal Development & Life Skills.
• Mentoring & Coaching.
• Healthy Living & Wellbeing.
• And so much more…

But before we launch, we need a connector — a relationship‑builder, a storyteller, a strategist — someone who can bring partners, funders, and supporters into the REMIX movement.

Become the REMIX Head of Partnerships & Fundraising

Build our network. Fuel our mission. Unlock young people’s futures.

This is not a traditional fundraising role. This is your chance to shape the partnerships, collaborations, and opportunities that will define REMIX for years to come.

As our Head of Partnerships & Fundraising, you’ll:

• Build relationships with employers, funders, schools, and community partners.
• Lead our fundraising strategy with creativity and confidence.
• Write compelling bids, proposals, and partnership pitches.
• Develop corporate partnerships that open doors for young people.
• Connect REMIX to the wider youth, education, and social mobility ecosystem.
• Help us secure the resources we need for our April 2026 launch.
• Bring your passion for people, storytelling, and impact.

Whether your background is fundraising, partnerships, business development, community engagement, or youth empowerment — if you love connecting people and creating opportunities, this role is your stage.

Why REMIX?

Because young people deserve a charity that opens doors, builds confidence, and creates real pathways to success.

Your leadership will help create:

• Partnerships that change lives.
• Funding that fuels transformation.
• A movement that inspires belief and possibility.

You won’t just be raising money — you’ll be building the ecosystem that makes REMIX possible.

Join REMIX

• Build our partnerships.
• Build our resources.
• Build the future with us.

If you’re ready to remix the future for young people, we want to hear from you.

Apply now. Step up. Stand out. Make impact.

Let’s build something unforgettable — together.

REMIX

REMIX IS RECRUITING A HEAD OF COMMUNICATIONS & BRAND!

Ready to Craft the Voice, Vibe, and Visual Energy of a New Youth Movement?

REMIX is the brand‑new youth social mobility charity launching April 2026, and we’re here to flip the script for young people across the UK.

We’re building bold, modern programmes that remix lives through:

• Employability & Career Readiness.
• Personal Development & Life Skills.
• Mentoring & Coaching.
• Healthy Living & Wellbeing.
• And so much more…

But before we launch, we need a creative powerhouse — someone who can shape the REMIX identity and bring our mission to life across every platform.

Become the REMIX Head of Communications & Brand

Shape our story. Build our identity. Amplify our impact.

This is not a corporate comms role. This is your chance to build the entire REMIX brand from scratch — the tone, the visuals, the energy, the magic.

As our Head of Communications & Brand, you’ll:

• Develop a bold, modern brand identity that feels fresh and youth‑centred.
• Lead our social media, campaigns, and digital storytelling.
• Craft messaging that inspires volunteers, partners, and young people.
• Create content that feels alive — videos, graphics, posts, stories.
• Support recruitment, fundraising, and programme promotion.
• Build our communications strategy ready for April 2026.
• Bring your creativity, passion, and flair for storytelling.

Whether your background is marketing, design, social media, PR, or creative leadership — if you love shaping narratives and building brands with heart, this role is your playground.

Why REMIX?

Because young people deserve a charity that feels modern, vibrant, and built for their world.

Your creativity will help create:

• A brand young people feel proud to be part of.
• A movement that stands out in the youth sector.
• A voice that inspires action, hope, and possibility.

You won’t just be managing communications — you’ll be defining how REMIX is seen, felt, and remembered.

Join REMIX

• Shape our voice.
• Shape our brand.
• Shape the future with us.

If you’re ready to remix the future for young people, we want to hear from you.

REMIX

REMIX IS RECRUITING A HEAD OF PROGRAMMES & IMPACT!

Ready to Design the Programmes That Remix Young People’s Lives?

REMIX is the brand‑new youth social mobility charity launching April 2026, and we’re here to flip the script for young people across the UK.

We’re building bold, modern programmes that remix lives through:

• Employability & Career Readiness.
• Personal Development & Life Skills.
• Mentoring & Coaching.
• Healthy Living & Wellbeing.
• And so much more…

But before we launch, we need a visionary — someone who can design, shape, and lead the programmes that will change everything.

Become the REMIX Head of Programmes & Impact

Architect our programmes. Shape our impact. Transform young futures.

This is not a behind‑the‑scenes role. This is your chance to build the entire REMIX experience from the ground up.

As our Head of Programmes & Impact, you’ll:

• Design fresh, exciting, youth‑centred programmes.
• Build a curriculum that blends creativity, confidence, and real‑world skills.
• Lead programme planning, delivery, and quality.
• Develop our impact framework and measure what truly matters.
• Work with partners, schools, employers, and mentors.
• Get us fully ready for our April 2026 launch.
• Bring your passion for youth empowerment and your talent for programme design.

Whether your background is youth work, education, coaching, employability, or programme leadership — if you love creating experiences that change lives, this role is made for you.

Why REMIX?

Because young people deserve programmes that feel alive, modern, and built for their world.

Your leadership will help create:

• Programmes that spark confidence.
• Journeys that unlock potential.
• A movement that lifts young people into their future.

You won’t just be running programmes — you’ll be shaping the heart of REMIX.

Join REMIX

• Build our programmes.
• Build our impact.
• Build the future with us.

If you’re ready to remix the future for young people, we want to hear from you.

Apply now. Step up. Stand out. Make impact.

Let’s build something unforgettable — together.

REMIX

Become the REMIX Head of HR & Volunteering

Shape our people. Shape our culture. Shape our impact.

This is not a corporate HR role. This is your chance to design the heartbeat of a brand‑new youth charity.

As our Head of HR & Volunteering, you’ll:

• Build a warm, inclusive, youth‑centred volunteer culture.
• Lead recruitment for volunteers and early staff roles.
• Create simple, modern HR policies that feel human, not heavy.
• Support and empower volunteers from onboarding to celebration.
• Help shape our organisational values and team identity.
• Get us fully ready for our April 2026 launch.
• Bring your people skills, creativity, and passion for youth empowerment.

Whether your background is HR, people management, volunteering, youth work, or community leadership — if you love people and love building teams, this role has your name all over it.

Why REMIX?

Because young people deserve a charity that feels alive, modern, and built for them.

Your leadership will help create:

• A culture where volunteers feel valued.
• A team that feels like a family.
• A movement powered by kindness, energy, and purpose.

You won’t just be managing people — you’ll be shaping the soul of REMIX.

Join REMIX

• Build our culture.
• Build our community.
• Build the future with us.

If you’re ready to remix the future for young people, we want to hear from you.

Apply now. Step up. Stand out. Make impact.

Let’s build something unforgettable — together.

REMIX

REMIX IS RECRUITING A TREASURER!

Ready to Remix the Numbers and Power a Movement?

REMIX is the brand‑new youth social mobility charity launching April 2026, and we’re here to flip the script for young people across the UK.

We’re building bold, modern programmes that remix lives through:

• Employability & Career Readiness
• Personal Development & Life Skills
• Mentoring & Coaching
• Healthy Living & Wellbeing
• And so much more…

But before we launch, we need a financial superhero — someone who can help us build a rock‑solid foundation for impact.

Become the REMIX Treasurer / Accountant

Help us build a future‑ready charity with clarity, confidence, and creativity.

This isn’t a dusty, old‑school Treasurer role. This is your chance to shape the financial heartbeat of a brand‑new youth movement.

As our Treasurer, you’ll:

• Guide our financial strategy as we prepare for launch.
• Help us build transparent, youth‑friendly financial systems.
• Oversee budgets, forecasts, and financial planning.
• Ensure we meet charity regulations and best practice.
• Work with a fun, supportive, creative Board.
• Help us get fully ready for our April 2026 launch.
• Bring your financial skills to a mission that genuinely changes lives.

Whether you’re an accountant, bookkeeper, finance professional, or simply someone with strong financial skills and a passion for youth empowerment — you could be exactly who we need.

Why REMIX?

• Because young people deserve more than “good enough.” They deserve opportunity, confidence, and a future they can shape.
• Your financial leadership will help make that possible.
• You’ll be part of something bold, modern, and full of heart — a charity built for today’s young people, not yesterday’s systems.

Join the REMIX Board

• Shape our launch.
• Shape our culture.
• Shape young people’s futures.

If you’re ready to remix the future with us, we want to hear from you.

Apply now. Step up. Stand out. Make impact.

Let’s build something unforgettable — together.

REMIX

REMIX IS RECRUITING TRUSTEES!

Ready to Remix the Future for Young People?

REMIX isn’t just a charity, it’s a movement. A brand‑new youth social mobility start‑up launching April 2026, and we’re here to flip the script for young people across the UK.

We’re building programmes that remix lives through:

• Employability & Career Readiness
• Personal Development & Life Skills
• Mentoring & Coaching
• Healthy Living & Wellbeing
• And so much more…

But before we launch, we need a powerhouse team of Trustees who believe in possibility, creativity, and the magic of giving young people a real shot at success.

Become a REMIX Trustee

Help us build something bold, fresh, and life‑changing.

This isn’t your typical trustee role. We’re not looking for dusty boardrooms, endless jargon, or “business as usual.”

We’re looking for people who want to co‑create a new kind of youth charity — one that’s energetic, modern, and unapologetically ambitious.

As a REMIX Trustee, you’ll:

• Shape our vision, culture, and strategy from day one.
• Help us prepare for our April 2026 launch.
• Champion young people and social mobility.
• Bring your ideas, your passion, and your lived experience.
• Be part of a fun, supportive, creative team.
• Build something that will outlive all of us.

You don’t need decades of experience. You don’t need a fancy title. You just need heart, commitment, and the courage to help us build something extraordinary.

Why REMIX?

Because young people deserve more than “good enough.” They deserve opportunity. They deserve confidence. They deserve a future they can be proud of.

And you can help make that happen.

Join the REMIX Board

• Be part of the launch.
• Be part of the energy.
• Be part of the change.

If you’re ready to remix the future with us, we want to hear from you.

Apply now. Step up. Stand out. Make impact.

Let’s build something unforgettable — together.

REMIX

The opportunity

We are seeking a dynamic Chair of Trustees to lead East London Waterworks Park for three years, with the possibility to remain on the board for two further terms of three years. This is a rare opportunity to join a pioneering environmental charity and to work with the first paid Chief Executive Office to shape this next phase of our development.

The new Chair will have the opportunity to recruit new and additional trustees to create a board that provides appropriate strategic scrutiny of the charity’s work, strengthening our ability to realise our ambition to purchase the Thames Water depot side in East London, and our capacity to deliver community-led rewilding and nature-recovery projects across London in partnership with landowners, local authorities and other stakeholders. This could involve appointing Nature to the board.

About East London Waterworks Park

East London Waterworks Park is a community-led charity working to reconnect people and nature. Starting from nature-first principles, and with inclusivity at the heart of everything we do, we work with communities to co-design spaces to unlock a chain of positive changes that culminate in the long-term transformation of people and place.

Our work includes:

• co-designing East London Waterworks Park with the East London community, working towards purchasing a 14-acre Thames Water depot in Waltham Forest and transforming it into a biodiverse urban park with free, accessible wild swimming and welcoming community spaces

• co-designing other nature-first spaces on disused or brownfield land in London, returning land to nature in collaboration with local communities to encourage long–term community stewardship

• hosting engagement, education, and empowerment activities that build skills, confidence and deeper connections to nature.

East London Waterworks Park is a sociocratic organisation, with a decentralised organisational structure and a transparent and collaborative approach to decision making. We have grown organically since 2019, responding flexibly to the challenges we have encountered but always committed to our core vision: creating a new kind of urban green and blue space: one that is ecologically rich, inclusive, and shaped by the people and wildlife who use it.

East London Waterworks Park is currently entirely run by volunteers, and volunteers involved in day-to-day operations also sit on the board of trustees. However, we recognise the need to transition to a more sustainable structure and introduce a formal separation between the board of trustees and day-to-day operations. We are recruiting for a paid Chief Executive Officer and also want to appoint a new Chair of Trustees to ensure we have the capacity and strategic oversight to deliver the exciting projects planned in 2026 and beyond, while retaining our strong community-led ethos.

More information

If this sounds exciting, please review the attached recruitment package.

We're looking for someone with UK accounting / financial management and controls experience to join our brand new board and lead on the financial aspects of our new start-up charity.

SUNSHINE is a start-up grassroots, heart‑led London charity on a mission to tackle loneliness with warmth, dignity, and joy. Through community clubs, workshops, befriending, and uplifting support, we create spaces where people feel seen, valued, and connected.

We're searching for a Finance Trustee to serve as our Treasurer — someone with UK accounting experience who believes that strong financial stewardship can change lives.

This is your chance to use your professional skills to spark real human connection across London.

Why This Role Matters

Behind every moment of kindness, every conversation, every workshop, every breakthrough — there is a foundation of trust, transparency, and good governance.

As our Treasurer, you will be the guardian of that foundation. Your leadership will help SUNSHINE grow with integrity, confidence, and long‑term stability.

This isn’t just a volunteer role. It’s a legacy‑building opportunity to shape a young, hopeful charity at a pivotal moment in its journey.

What You’ll Lead

As our Treasurer, you will:

• Oversee SUNSHINE’s financial health with clarity, confidence, and compassion.

• Develop simple, robust financial systems that help a small charity thrive.

• Guide the Board of Trustees with clear, regular financial updates.

• Ensure compliance with HMRC and Charity Commission requirements.

• Act as a lead signatory and support day‑to‑day financial processes.

• Champion transparency and ethical stewardship in everything we do.

• Shape the future of SUNSHINE, helping us reach more people who need connection and hope.

Who We’re Looking For

You’ll thrive in this role if you:

• Have UK accounting or financial management experience.

• Understand charity finance (or are eager to learn).

• Care deeply about community, connection, and wellbeing.

• Want to use your professional skills for meaningful social impact.

• Are ready to join a warm, supportive, purpose‑driven Board.

• Believe that loneliness can be challenged — and that you can help.

What You’ll Gain

• A chance to transform lives across London.

• A meaningful leadership role in a growing grassroots charity.

• A supportive team who values your voice and expertise.

• The joy of knowing your skills are bringing light into people’s lives.

• The opportunity to build something lasting, ethical, and beautiful.

Help Us Bring More SUNSHINE to London

If you’re ready to use your financial expertise to uplift communities, strengthen a young charity, and help people feel less alone, we would be honoured to welcome you.

Together, we can help London shine brighter.

SUNSHINE

Loneliness Charity in London

We're looking for an exception Volunteering Programme Manager, who can build our volunteering programme and recruit and bring in amazing people to volunteer and become part of the SUNSHINE family.

SUNSHINE is a start-up grassroots, heart‑led London charity dedicated to tackling loneliness with warmth, dignity, and joy. We will create uplifting community spaces where people feel seen, valued, and connected — and now we’re ready to grow our volunteer family.

If you believe that great charities are built on great people, this is your moment.

Why This Role Matters

Every act of kindness at SUNSHINE begins with a volunteer. Every workshop, every conversation, every moment of connection is made possible by people who give their time with love.

Your leadership will create the systems, culture, and community that allow those volunteers to thrive.

This is your chance to build the beating heart of a young, ambitious charity — from the ground up.

What You’ll Lead

As our Volunteering Programme Manager, you will:

• Design and launch SUNSHINE’s volunteering programme, from structure to strategy.

• Build an organisational culture rooted in team spirit, shared purpose, and kindness.

• Lead volunteer recruitment, attracting people who embody SUNSHINE’s warmth and mission.

• Create a joyful, supportive onboarding journey that makes every volunteer feel valued.

• Develop retention strategies, ensuring volunteers feel appreciated, connected, and inspired.

• Establish simple, effective HR/Volunteer Management processes that support a safe, inclusive, and thriving environment.

• Champion wellbeing, inclusion, and community across the whole organisation.

• Shape the future of SUNSHINE, helping us grow with integrity and heart.

Who We’re Looking For

You’ll thrive in this role if you:

• Have experience in HR, volunteering, people management, or community leadership.

• Love building teams, nurturing culture, and helping people flourish.

• Are organised, warm, and passionate about creating positive volunteer experiences.

• Understand (or are keen to learn) charity HR and volunteer management best practice.

• Care deeply about community, connection, and wellbeing.

• Want to help build a charity that feels like a family.

• Believe that loneliness can be challenged — and that volunteers are the key.

What You’ll Gain

• A meaningful leadership role shaping the future of a growing grassroots charity.

• The chance to build a volunteer community that transforms lives.

• A supportive Board who values your voice, creativity, and expertise.

• The joy of seeing people flourish because of the systems and culture you create.

• The opportunity to build something lasting, hopeful, and beautiful.

Help Us Build a Volunteer Community That Brings SUNSHINE to London

If you’re ready to use your HR and people‑leadership skills to uplift communities, strengthen a young charity, and help people feel less alone, we would be honoured to welcome you.

Together, we can help London shine brighter.

SUNSHINE

Loneliness Charity in London

The Witness Service provides practical and emotional support and information to witnesses so that they feel valued, respected and informed and able to give their best evidence in court.

The role is court based and will involve providing support to witnesses, and their supporters, by explaining the court procedures and legal terminology, showing them around the courtroom before trial and sitting in the courtroom with them, when permitted.

What will you do?

- Give witnesses and their supporters emotional support, guidance and information at court (e.g. explain court procedures and legal terms, support them with completing expense forms).

- Show witnesses and others around the courtroom before a trial so they are familiar and at ease in the environment.

- Go into the courtroom with a witness on trial day if permitted.

- Identify additional support to which we can signpost or refer witnesses.

- Work as part of a team with other Witness Service volunteers and staff as well as liaising with court personnel.

What skills do you need?

You don’t need specific qualifications but you’ll need to:

- Be caring, mature, supportive and empathetic towards others.

- Be friendly and approachable with good listening and verbal communication skills.

- Be non-judgemental, impartial and have a confidential approach to supporting others.

- Have respect for the diversity of all people, which includes commitment to the service’s objective of ensuring equal access is offered to all witnesses and and their supporters.

- Be committed, trustworthy, discreet and prepared to adhere to Citizens Advice Witness Service standards to ensure we deliver a high standard of service to our witnesses and victims.

- Have the ability to handle challenging situations and use your initiative, experience and training to solve problems and make appropriate decisions.

Our volunteers come from a range of backgrounds and we particularly welcome application from people with physical or mental health conditions, and people from Black, Asian Minority Ethnic (Global Majority) and LGBTQIA+ communities. We are committed to offering a welcoming and inclusive environment to witnesses, staff and volunteers.

Thank you for your interest in volunteering with VoiceAbility,

About VoiceAbility

VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations. 

We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most.  For more information on what Advocacy is and the services offered then please visit our website.

Why Volunteer with VoiceAbility

Volunteering with VoiceAbility gives you the opportunity to make a meaningful difference in your community by helping others ensure their voices are heard and valued. The roles we offer are deeply rewarding and may challenge you in new ways. You’ll develop your communication skills, meet new people, and gain a greater understanding of others, while enjoying a sense of personal fulfilment along the way!

Whether you're looking to give back to your community, learn something new, or simply enjoy connecting with others, we’d love to have you on board!

Independent Visitor Volunteer

Our Independent Visitor Volunteers provide consistent and supportive relationships to children and young people in care, offering emotional support, companionship, and guidance through shared activities and time together.  The Independent Visitor plays a vital role in helping the young people build confidence and feel secure while enhancing their personal, social, and cultural development.

As an Independent Visitor Volunteer in England, you might:

• support the child/young person to experience enriching activities that contribute to their personal and cultural development 
• engage in activities such as pursuing hobbies, meeting for meals, or socialising in a community setting 
• listen to and support the young person, fostering a sense of safety and trust 
• help the young person develop social skills and increase their involvement in their community 
• develop a positive and lasting relationship, ensuring the young person feels valued and supported

You will need to be over 18 years old and be living in the UK. Please note that the Independent Visitor Volunteers generally volunteer at evening and weekends due to the children’s and young person’s availability.

Safeguarding Commitment Statement

VoiceAbility are committed to safeguarding all clients who access our services. All Volunteers will be required to undertake a DBS check at the appropriate level and provide contact details for a minimum of two referees in line with our safer recruitment practice.

ED&I Statement

VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.

VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact the Volunteering team for further options.

To find out more click “Apply Now”.