It Systems Manager Jobs in UB3 5EX

PHF has a long-standing interest in Arts Education. We currently have two Funds focusing on this area; our Arts-based Learning Fund and the Teacher Development Fund. As a Grants Manger - Arts Education, you will be particularly focused on these two Funds.

We believe that arts-based approaches can build equity in classrooms and support children and young people, particularly those experiencing disadvantage, to overcome barriers to learning. We know that the arts play an important role in supporting young people to thrive in education. The arts can enrich learning experiences, increasing young people’s engagement in school and learning and supporting key educational outcomes. The arts can also unlock potential by helping young people to develop skills in critical thinking, collaboration, creativity and problem-solving. In addition, engaging with the arts supports young people’s communication, empathy and emotional wellbeing.

Through our Arts’ Education funding we support arts/cultural organisations and education settings to work in partnership to explore how the arts can enrich the lives of children and young people and develop the professional practice of teachers.

In addition to our grant-making the Arts Education team supports a range of learning activities for grant-holders. This includes a formal Cohort Learning Programme for organisations involved in the Teachers Development Fund and informal online learning and networking events for organisations in the Arts-based Learning Fund portfolio.

What will be my main contribution?

As a Grants Manager, you will act as the primary point of contact between applicant organisations and Paul Hamlyn Foundation, undertaking enquiry calls, assessing applications and making funding recommendations to our decision-making panel. You will work closely with funded organisations in the Arts-based Leaning and Teacher Development Fund. There is a current portfolio of c 50 live grants that you will manage and be the key point of contact for. You will build strong relationships with funded organisations, responding to emerging needs and supporting them to achieve their growth and development goals.

Who will I line manage?

You will report to the Head of Programme – Education.

Who will I line manage?

You will not have line management responsibilities. However, you will be expected to work in a small and fully interconnected structure that relies on collaboration, flexibility and the ability to operate within both formal and informal reporting relationships.

What other key internal relationships will I have?

You will work closely with colleagues in the Strategic Learning, Insight and Influence team to – share intelligence; develop an understanding of the impact that our funding and support are having; and highlight and celebrate best practice more widely to help drive the change we would like to see.

You will also work closely with colleagues in the Finance and Resources team to ensure good and effective grant management.

What level of budget responsibility will I have?

Not applicable.

Main Responsibilities

· Alignment with the values and aims of the Paul Hamlyn Foundation, and in particular its commitment to social justice and equality, to tackling disadvantage, fighting prejudice, supporting youth voice and participation.

Grant-making and Management

· Provide a prompt and helpful service to potential applicants enquiring about the Foundation’s work.

· Work alongside the team to identify potential applicants and approaches to enable them to apply to the Youth Fund.

· Assess grant applications, analysing their alignment with the Funds’ criteria and priorities, quality and potential impact, and organisational viability; participate in discussions with the team to benchmark applications; reach a judgement or recommendation for submission to senior staff, decision-making panels and/or Trustees; and handle relationships throughout the process until the application is either successful or declined.

· Prepare written reports with detailed analysis and recommendations to present at decision-making panel meetings.

· Manage and monitor a portfolio of grants awarded including agreeing appropriate goals; reflecting on learning, impact and challenges; reviewing reports, managing risk; responding to emerging issues and needs, and authorising and generating grant payments in a timely fashion.

· Support the Head of Programme to review and improve our grant-making processes to ensure that they are accessible and do not perpetuate existing structural inequalities.

· Maintain grants database (Blackbaud Grantmaking) – ensuring that records are accurate and reporting and payments are completed to schedule so that we know the status of applications and awarded grants at any time and can better analyse and learn from our portfolio.

· Develop opportunities to provide non-financial support to funded organisations, work with colleagues to convene learning events, identify potential content, prepare materials and facilitate networking.

· Carry out visits to funded organisations to learn more about the work and its impact in context. Travel may be local or national across the UK.

· Support with grant-making and management of the Foundation’s invitation-only Funds, where relevant.

Learning

· Take an active and developmental role with colleagues and with funded organisations to help build their capacity, enhance the effectiveness of their work, advise on emerging and strategic issues and to maximise learning within and across grant themes.

· Participate in learning and knowledge sharing activities relevant to the team and wider arts and education sectors, including keeping up to date with relevant policy and practice to inform our strategy.

· Take on specific research or development roles within the team as appropriate, which might include maintaining strong relations with partner foundations, supporting funder collaborations, and the development of strategic initiatives.

· Help develop and actively contribute to cross-departmental and multidisciplinary working, supporting continual improvement and professional development.

General

· Represent the Foundation at external events, if required.

· Support the work of the communications team to ensure that news stories, grants’ listings, etc. are kept up to date.

· Liaise closely with the grants administration staff.

 

Person Specification

We recognise that this person specification is extensive, and you may feel you do not meet all the criteria. We are open to adjusting the role and how it is delivered to enable those from a broad range of backgrounds and lived experiences to apply.

If you are interested, please apply even if you do not meet all criteria. Please note we are unable to offer VISA sponsorship.

Skills, knowledge, and experience

· Alignment with the values and aims of Paul Hamlyn Foundation, in particular our commitment to equitable grant making and being an anti-racist funder. The ability to apply these principles to ensure good decision making and support for those we fund.

· Demonstrable experience of working in the arts/cultural education sector, including experience of working in, or in partnership with, schools.

· Demonstrable experience of the processes of grant-making – from assessments to monitoring within a focus on children and young people OR an understanding of the main issues and practices that support or hinder relational, transparent and accountable grant-making

· Knowledge of current policy and best practice in arts education, schools and teaching.

· Interest in how social change happens; awareness of systemic and structural inequality and how this relates to the education system.

· A good understanding of organisational dynamics – such as business planning, financial reporting, performance management and governance – and how these apply to developing the business models, capacity and longer-term sustainability of organisations, ideally within the public or voluntary sectors.

· Good interpersonal skills including the ability to constructively engage with disagreement and to give empathetic and constructive feedback to unsuccessful applicants.

· Excellent verbal and written communication skills and the ability to communicate with a range of audiences.

· Ability to analyse and synthesise complex information quickly and effectively.

· An organised and methodical approach to work, combining numerical accuracy with attention to detail and an ability to meet deadlines.

· Strong IT skills, (MS Office), the ability to learn detailed processes and use of databases to process information.

· Strong project management skills and demonstrable experience of delivering successful projects.

· Experience of understanding annual and management accounts, budgets and confidence in extracting key information from financial reports.

Behaviours and ways of working

· The ability to build relationships with a range of individuals and organisations, including senior staff, trustees, funded organisations, policy makers and practitioners.

· Resourceful and proactive, with initiative and a problem-solving disposition. Ability to spot connections and learning across PHF’s work and that of others.

· An ability to work creatively and flexibly in a small team, supporting other colleagues. Willing to and experience of working beyond your area of expertise across the Foundation’s other strategic themes.

· A strong personal commitment to learning and improvement.

Desirable

· Understanding of policy and / or practice relating to education in more than one country of the UK (i.e., Wales, Scotland and/or Northern Ireland).

· Understanding and experience of using Blackbaud Grantmaking grants management database.

· The capability and interest to acquire knowledge of policy and best practice in other areas of our current work.

· Understanding and experience of evaluation, including use of a range of methods.

Terms and conditions

· Salary circa £39,000.

· 25 days leave per annum, plus statutory holidays.

· The Foundation will contribute a sum equivalent to 10% of your basic annual salary to the group pension scheme (Aviva) and will match up to an additional 2.5% (optional) of your contributions from the date your employment begins.

· Life Income Protection and Life Assurance Scheme available from the date your employment begins.

· Private Medical Insurance with BUPA (once probation is complete)

· Office hours are normally 9am – 5pm Monday – Friday, but flexible working is possible around core hours of 10am – 4pm. Some flexibility is required from team members around evening work and travel to and from events and meetings.

· PHF operates a hybrid working policy and you will be expected to work at least 40% of your time in the office with the option to work up to 60% of your time from home. The contractual place of work for this role is 5- 11 Leeke Street, London WC1X 9HY.

We are open to discussing flexible working arrange

About Future Frontiers
In the UK, family income is the strongest predictor of how well a young person will do at school and
the future opportunities they will have. Future Frontiers exists to change this. Our vision is of a
society where equal access to education and career opportunities enables potential to overcome
poverty.
We support young people from disadvantaged backgrounds to realise their potential and work towards
secure and fulfilling employment. In partnership with schools, businesses and supporters, we deliver
an evidence-based programme of career coaching, opportunities and guidance for young people from
lower income households. This year, we are working with more than 3,000 young people in schools
across Greater London. You can find out more about our programme and impact so far in the Annual
Impact Report on our website.

The opportunity
This is an exciting opportunity to lead on finance, HR, IT, Data and operations for an ambitious social
mobility charity with an income of £1.5m and a team of 25 people committed to achieving lasting
impact for young people.
As a member of the charity’s four-person Senior Leadership Team, you will report to the CEO and be
responsible for implementing the charity strategy (with accountability for Operations projects),
financial reporting to the Board of Trustees, and championing organisational collaboration, values and
EDI.
As Director of the Operations Department, you will take on a small team - managing an Operations
Officer - to deliver and proactively develop the policies, processes and systems to equip our team to
thrive, and to build the charity’s reputation as a reliable, impactful partner.
This is a great time to join as we refresh the charity’s strategy and operating model, and innovate our
provision to increase our reach and impact.

About the Operations department
You will lead the Operations department, with responsibility for all finance, HR, recruitment, IT, legal
and operations. The team is currently comprised of:
● An Operations Officer who manages our bookkeeping and day to day finance, staff safeguarding,
staff tech, our office, recruitment, inductions and general operations.
You will also liaise with external parties who offer expert support across HR, IT and accountancy as
required.

Your responsibilities
You will be a senior leader at the organisation, proactively supporting your colleagues and
empowering them to be their best. You will be responsible for several areas of the charity.

Leadership and Strategy
● Deliver our Operations KPIs as part of our strategy; as well as being jointly responsible for
the successful implementation of the full strategy.
● Lead and shape the Operations department, making sure it’s fit for purpose and maximising
resources.
● Work collaboratively with other departments to maximise the success of the charity.
● Champion our values and proactively work to embed them into our culture.
● Oversee the EDI working group and proactively champion EDI across the charity.
● Work closely with the CEO, Chair of Trustees and Chair of Finance Committee to ensure sound
charity governance and risk management.

Finance
● Set and manage our annual budgets (circa £1.5m), supporting heads of departments in
the process
● Report monthly and quarterly on our finances, tracking our income, expenditure and
reserves, and liaising with the board of trustees.
● Oversee our bookkeeping and payroll; input journals as needed and closely monitor
cashflow.
● Manage the end of year accounts and audit process, liaising with the external auditors.
● Lead on organisation, reporting and presenting at Trustee Finance Committee and
relevant agenda items for Trustee Board meetings

Operations, IT and Data
● Manage our office space and future office needs;
● Manage the technology and data strategy, keeping staff tech secure and up to date, and
acting as key liaison with third parties
● Be responsible for upholding our data privacy obligations. Work in partnership with
senior data roles internally to manage GDPR obligations, data security and use of data
for internal and external reporting
● Ensure we meet all statutory and legal requirements with HMRC, CC, ICO etc.

● Oversee the efficient usage of our database, systems and key platforms (including Salesforce,
Xero, website) ensuring we are collecting and analysing relevant data in line with our goals to
grow income and impact, ensuring proportionate resourcing and training
● Leadership of ad hoc Operations and intra-departmental projects as required

People Management

● Oversee the recruitment of new staff, coordinating the process and supporting heads of
departments.
● Oversee the staff journey including inductions, staff surveys, annual reviews, and exits.
● Oversee annual staff development and training needs, including managing our twice yearly
offsites and regular full team days.
● Oversee and support the wellbeing of our team; both directly and through the Wellbeing
working group.
● Maintain our policies and staff handbook, researching and writing/updating policies as
required.
● Support managers with HR queries and issues, liaising with external third party experts as
required.

About you
It’s likely that the successful candidate could come from a range of backgrounds, however you should
be comfortable with challenges presented by the areas below. You might have experience in some
areas and are looking to grow in others.

Your experience
● Managing finances (essential): You have been responsible for budgets, reporting against
budgets and forecasting; you are comfortable with managing the cashflow and accounts of a
small organisation / charity. Knowledge of charity SORP would be helpful.Proficient in Excel
and finance systems (eg Xero) and comfortable with database management.
● Improving processes: You have improved processes, making them more effective and robust,
researched and adopted technology and persuaded / trained people to adopt a new approach.
● Supporting people: You have developed people-related initiatives to improve the working
environment and know what it takes to empower people to be their best.
Your skills and competencies
● Leadership skills: You can inspire and guide people around you to operate effectively and in a
way that champions the needs of the charity and our young people. You are confident
managing a team.
● Problem-Solving: You can identify potential challenges or areas for improvement and act
confidently to resolve them, even if that means independently learning something new.
● Highly organised and process-driven: You can manage multiple projects and workstreams
effectively and independently, working with others to reach a goal.
● Building relationships: You can build effective, trusting relationships with your team,
colleagues, and external stakeholders, and can communicate effectively with people at all
levels.
● Flexible and supportive: You can demonstrate your ability to work in a small, fast-paced,
evolving team, maintaining the happiness of people through change.

Benefits
● 27 days annual leave (inclusive of 3 day Christmas closure) + bank holidays, increasing with
service
● Employee Assistance Programme, including free counselling
● Flexible working with early 4pm finish on Fridays
● Additional parental leave pay and additional childcare leave for child’s first 2
years

Equal Opportunities, Diversity and Inclusion
Here at Future Frontiers we are dedicated to the practice of equal opportunities. The principles of it
underpin our mission and we treat all employees, volunteers, clients and students as individuals. We
believe in having an open and inclusive culture that champions diversity in all its forms, including
disability, culture, race, gender, sexual orientation, age, life experiences, socio-economic background,
and religion.
We encourage everyone to apply for our roles. We are particularly interested to hear from candidates
who have lived experiences relatable to our young people. 

How to apply
To apply, please fill our our application form by answering these questions and attaching your CV.
1. Tell us why you want to work at Future Frontiers and in this role. What is it about us and
the job that excites you? (Max. 1,000 characters)
2. We are looking for someone with experience in finance, processes and people, as given
above in the ‘about you’ section of this JD. Please tell us about your relevant
experience in these three areas. (Max. 1,500 characters)
3. Tell us about a time when you have implemented a significant change to a product,
process or internal way of working; what change did you make and why; how did you
influence others to adopt or support the change; what was the result? (Max. 1,500
characters)

● Deadline:13 March 2025, 9am. Applications will be assessed on an ongoing basis, so we
encourage applicants to apply ahead of the deadline where possible in order to maximise notice
for interviews.
● Initial interviews will be held virtually on Monday 17th and Tuesday 18th March
● Final, in-person interviews are expected to be held at our office on Tuesday 25th March 2025

The successful candidate will be required to undergo safer recruitment checks including a DBS check
and reference checks.

Centre 404 is a leading charity with an excellent strong reputation for providing high quality support and services to people with learning disabilities and their families.  Based in North London, we currently work across eight London boroughs.

Following expert consultation, we are now seeking an experienced, solution-focussed Head of Finance and IT to join our Senior Management Team. This role oversees the financial operations and drives the development of our integrated IT strategy, ensuring first-class financial and IT service across the organisation.

In this role you will ensure timely and accurate management and financial reporting across the organisation, fostering a culture of financial accountability and ensuring that all stakeholders have a sense of co-ownership of this; working closely with the senior management team you will support grant applications to ensure that the terms and conditions of these grants are understood and complied with. You will also manage our cloud-based IT services to support the delivery of our strategic plan, ensuring best value IT across the organisation.

The ideal candidate will be a qualified accountant (ACCA, ACA, CIMA, or CIPFA) with a solid understanding of IT systems management. They will have proven experience in both financial and IT leadership roles, working closely with senior managers and collaborating with a range of internal and external stakeholders at senior levels. Strong analytical and communication skills are essential, along with the ability to present complex financial data to diverse audiences to ensure the organisation's financial sustainability. Experience in the charity sector and in developing financial strategy is essential for this role.

In return, the post holder will benefit from being part of a well-established and supportive finance function and Senior Leadership Team. 

Full details of the role are outlined in the job description and background information. 

Closing date: Please note, applications will be shortlisted and interviewed on a rolling basis.

Centre 404 is dedicated to staff development and we will provide a detailed induction and on-going training and support. We are also committed to safeguarding and promoting the welfare of adults at risk and the children we support, and we are looking to recruit people who share these values. All offers of employment are subject to an enhanced DBS check, proof of eligibility to work in the UK and two satisfactory references.

We are dedicated to providing a meaningful and rewarding work environment, as well as offering a range of perks and benefits for our staff to enjoy.

Centre 404 is an equal opportunities employer and welcomes applications from all sections of the community. Charity ref number 299889

Are you passionate about technology and driven by a desire to contribute to positive change? 

 This is an opportunity to make a significant impact on children's lives globally through a charitable organisation. This role involves contributing to the mission of promoting the rights and well-being of every child, ensuring they have access to education, healthcare, and protection from harm. The position offers a dynamic and inclusive environment where skills and expertise will help shape a better future for children around the world
You'll be a key point of contact across the organisation, collaborating with colleagues at all levels.  This involves confidently communicating technical information, offering insightful advice on improving business outcomes, and providing effective day-to-day technical and user support. 

While this role doesn't have direct reports, it requires strong influencing skills and the ability to motivate others to achieve shared goals.
Advanced proficiency in SharePoint is essential for this role.  A good working knowledge of Microsoft Office software, ITIL framework, change management processes, and information governance principles is also important.  You'll need strong communication skills to effectively discuss technical and contractual topics with colleagues and suppliers, and confidently present information to a variety of audiences.  The ability to produce clear and concise documentation is key.

This is a hybrid role with 2 to 3 days required in the office per week

As IT Manager (Applications) your day to day will include:

• Map and maintain the data architecture and application register.
• Support teams in applications management, ensuring appropriate supplier contracts, effective governance, and accountability.
• Manage centrally managed applications (primarily SharePoint), including development and user support.
• Ensure secure, consistent, and reliable data interfaces and workflows.
• Continuously update application knowledge and apply it effectively.
• Demonstrate successful business continuity arrangements for key applications

Your skills and experience will include.

• Advanced SharePoint expertise (administration and development)
• Hands-on experience in enterprise application deployment and administration
• Practical experience with information governance and security policy implementation
• Experience in application testing, creating technical documentation and user training materials.
• Familiarity with security standards (including Cyber Essentials ) and data/application architecture mapping.
• Proficient in supporting and maintaining applications in cloud environments.

Essential IT Skills:

• SharePoint

The following IT skills are advantageous:

• Asana
• Zendesk
• Unit 4 ERP
• Salesforce
• Visio
• Microsoft Office 365
• Microsoft Copilot
• Change and release management
• Windows operating system
• Azure Active Directory
• AWS
• ITIL

 
If you're passionate about using your technical expertise to make a difference, please send your CV to [email protected] by February 17th.  Early applications are advised as we may close the role sooner if we receive a high number of suitable candidates.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Work setting: Hybrid
Salary: Between £29,000 and £31,500 per annum
Contract: 6-month FTC, full-time (37.5 hours per week)
Location: London
 
Are you an IT professional who is immediately available and experienced in Azure, SharePoint and Intune?
 
We are currently recruiting an IT Support Officer to support our client with they project. In this role, you will provide comprehensive IT services to staff and volunteers, including the setup and maintenance of hardware, software, networks, and telephone systems, as well as ensuring their security and efficiency. You will also support with the development of an IT manual for the organisation.
 
Your day-to-day duties will include:

• Implementing change requests.
• IT Documentation: Creation and maintenance of IT department processes, procedures, site documentation, and user guides.
• Technical Skills: Experience with Intune, SharePoint, and Windows 11. (ITIL and project management experience are desirable.)
• Device Setup: Configuration of laptops and mobile phones (with provided instructions).
• Physical Tasks: Occasional light manual handling (primarily laptops and network equipment).
• Travel: travel to various UK office locations.

 
Essential Skills: 

• Technologies: Proficiency in Azure, Intune and SharePoint.
• Documentation Skills: Experience creating and maintaining IT documentation (processes, procedures, user guides).
• Communication & Customer Service: Effective communication skills with demonstrable customer service experience.
• Technical & Administrative Proficiency: Demonstrable IT and administrative skills, including MS Office 365 and understanding of IT networks/infrastructure.
• Organisational & Time Management Skills: Excellent organization, planning, and time management skills.

 
Please note that there might be the need to work out of office time on occasions.
 
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

£58,000 per annum

Permanent

35 hours per week (other flexible arrangements will be considered)

Part home/Part office (London) based

UNICEF ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.

This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) as our Information Security Officer.

UNICEF UK needs an Information Security Officer who can take responsibility for overseeing and implementing ICT security standards for our organisation of 400 hybrid-working colleagues in the UK. You should have a strong understanding of Microsoft E365, Microsoft Defender, ITIL standards, endpoint security, change control processes, and  risk investigation and assessment.

Your role at UNICEF UK will draw on your specialist technical knowledge, your highly developed personal organisational skills and your ability to assimilate and communicate information.

You will need relevant ICT security qualifications (minimum AZ500, CISSP, CISM) or demonstrable equivalent knowledge derived from significant experience in roles which may have included IT support, network management, security management, server or applications administration. Your expertise will be crucial in supporting our mission to improve children's lives.

Act now and visit the website via the apply button to apply online.

Closing date: 9am, Monday 3 March 2025.

Interview date: Week Commencing 10 March 2025 via video conferencing (MS Teams).

In return, we offer:

· excellent pay and benefits (including flexible working, generous annual leave and pension, big brand discounts and wellbeing tools)

· outstanding training and learning opportunities and the support to flourish in your role

· impressive open-plan office space and facilities on the Queen Elizabeth Olympic Park

· an open culture and workplace with colleagues who share our values, enjoy their work and are motivated to do their utmost for children.

· the opportunity to work in a leading children’s organisation making a difference to children around the world

Our application process: We use a system called "Applied" that anonymises your responses and focuses on your actual skills that are relevant to this role. This benefits you by giving you a greater chance of expressing your skills in this objective selection process. When answering written pre-selection questions be aware that every question is scored on its own and without reference to your other annonymised answers.  AI-generated answers will be identified and discarded.

We anticipate most colleagues will work flexibly in the office on the Queen Elizabeth Olympic Park in Stratford, East London and at home.  We will happily discuss other flexible options to suit your circumstances.

We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, women and disabled candidates because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children.

UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.

We welcome a conversation about your flexible working requirements, personal growth, and promoting a workplace where you can be yourself and achieve success based only on your merit.

The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.

We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.

If you require support in completing the online form or an application form in an alternative format, please contact the Supporter Care line during office hours.

If you do not hear from us within 28 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.

Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)

MLC Executive are privileged to be partnering with Change Grow Live (CGL) in the appointment of their new Director of Digital and IT.

Established in 1977, CGL is one of the largest charities in the UK, supporting more than 200,000 individuals each year whose lives have been held back by a range of social issues and concerns, including substance misuse and other forms of addiction, homelessness, poverty, unemployment, domestic abuse, mental health issues and offending.

The charity is undergoing significant organisational modernisation and transformational activities and their offering in the digital space is critical to CGL remaining at the forefront of supporting vulnerable people.

You will be a leader for digital transformation, ensuring innovation and adoption of emerging technologies. In addition, you’ll provide expert advice to the senior leadership team and the Board on digital trends and technological advancements, including the evolving use of artificial intelligence and automation to improve service delivery and the quality of care.

Main responsibilities of the role:

• Leadership of CGL’s digital and technology teams, developing effective workforce strategies and creative, collaborative and inclusive ways of working that achieve high performance across the service.
• Shape the strategic development of CGL’s digital and technology ambitions and aspirations, to improve outcomes for staff, volunteers and service users.
• In partnership with the rest of the senior leadership team, ensure the smooth rollout of the new organisational-wide strategy, to deliver continued growth and excellent support to those in need.
• Continued management and development of the CGL in-house software solution that drives the core operational system and end-user experience.

The successful candidate will:

• Have led and developed IT/Digital functions in a large, multi-site organisation, preferably during a period of change and transformation.
• Be degree or equivalent qualified in Information Technology, Computer Science, Information Systems, or a related field with evidence of continued professional development.
• Display demonstrable evidence of inspiring, motivating, and developing staff at all levels to support an inclusive culture that achieves high-quality performance and continuous improvement to achieve excellent outcomes.
• Show extensive knowledge of the current technological landscape, including network infrastructure, desktop, business applications, cloud, mobile and digital.

This is a fantastic opportunity for a visionary leader with experience of leading both digital transformation and practical IT service delivery management in large, complex organisational contexts. Working with key stakeholders to shape how CGL uses technology to deliver excellent services for the people we support, this is a critical role for the future of the charity.

The closing date for applications is midnight on Sunday 16th March and first interviews will be held w/c 24th March. Please contact Theo Diejomaoh at MLC Partners for an informal discussion about the role.

IT Delivery Partner (Business Analyst/Project Manager) – Data & Insight Programme

Historic Royal Palaces is the independent charity that looks after the Tower of London, Hampton Court Palace, Kensington Palace, the Banqueting House, Kew Palace and Hillsborough Castle & Gardens.

Departments: Information Systems
Home Palace: Hampton Court Palace (with hybrid working)
Status: Fixed Term Contract
Salary: £55,693
Salary Rate: Per Annum
Days/Hours of work: Full time, 36 hours per week, Monday - Friday

About the role and about you

We are the independent charity that loves and looks after six of the most wonderful palaces in the world. The palaces are the setting for the stories that shape us all, and we’re bringing them to people in ways that mean more to them. We want everyone to find themselves in the spaces and stories we share.  

Historic Royal Palaces (HRP) is embarking on an ambitious transformation to harness the power of data and analytics to enhance decision-making, strategic planning, and operational effectiveness. As part of this vision, we are recruiting for four key roles that will play a crucial part in shaping the future of data at HRP: Senior Data Manager, Data Engineer, Business Intelligence Analyst, and IT Business Analyst/Project Manager (IT Delivery Partner)

Together, these roles will help HRP transition towards a more data-driven culture, ensuring that data is accurate, accessible, and aligned with our strategic goals. If you are passionate about data, collaboration, and driving meaningful impact through insights, we invite you to explore these exciting opportunities. 

As part of the IT Business Solutions Team, partnering with the central planning team, the IT Delivery Partner will build relationships with stakeholders and cross functional teams to deliver an enterprise data platform for HRP. 

About the role 

Working closely with the Data & Insight central team to lead on delivery of projects to include: 

• Collaborating to agree project approaches, business requirements and build product backlogs.
• Facilitating scrum events.
• Communicating progress with stakeholders, colleagues, and the wider organization.
• Collaborating with stakeholders to gather and document business requirements.
• Working with the Capability Delivery Team, Subject Matter Experts and developers to translate business requirements into technical specifications.
• Conducting gap analysis and recommending solutions for data platform capabilities. Developing and maintaining comprehensive documentation, including business requirements and process flows
• Facilitating workshops to elicit requirements and validate solutions.
• Assisting with the implementation of best practices and data governance standards.
• Adhering to cost, time, quality and agreed outcomes. 
• Your understanding and application of security, compliance and data governance considerations, as well as managing project risk, will ensure successful delivery of the data platform and the associated business change so we can be confident in using, supporting and exploiting the capability it brings.

Benefits include: 

• Hybrid working
• Enhanced holiday entitlement
• Generous Employers Pension Contributions (up to 11%)
• Annual Pay reviews & Bonuses
• Critical Illness Cover & Life Assurance
• Family friendly policies and benefits 
• Staff discounts and membership to all palaces 

To be successful 

You should have experience in the following: 

• Leading on the delivery of business solutions using the appropriate project framework or methodology, and the investigation, definition and resolution of complex data, digital and technology issues.
• Collaborating, communicating, and presenting complex data, digital and technology information effectively with both IT and business colleagues, as well as customers and suppliers, will be key in successful project delivery. 
• Considerable experience in a similar role (Technical Project Manager and/or Business Analyst) and proven experience with cloud-based data platforms and in data-related projects.
• Familiarity with Agile methodologies and project management tools.
• Strong understanding of data management principles and data governance.
• Strong understanding of data analysis tools and techniques.
• Excellent communication and interpersonal skills. 

Closing date: 23:55pm 2nd March 2025
Interviews being held TBC

We have adopted a hybrid model of part working from home and part working from site, we are open to discussing what best works for individuals and their work life balance whilst also delivering the business requirements. 

Historic Royal Palaces is an equal opportunities employer and truly values a diverse workforce.  Applications are welcome from candidates regardless of their background. 

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Job title: Data & Analytics Manager 

Salary: £40,140 FTE (£20,070 for 16 hours per week) plus attractive benefits

Term: Permanent, part time 16 hours a week 

Based: Remote with option to work from office in London, SW4 if preferred 

Reports to: Networks and engagement lead 

Alliance Publishing Trust (APT) aims to facilitate the exchange of ideas among people in philanthropy working for social change. We aspire to contribute to building an effective, accountable and thriving philanthropy field by being a ‘critical friend’ to philanthropy worldwide.

To do this we produce Alliance magazine, the leading quarterly publication for philanthropy and social investment worldwide and respected in the sector for nearly thirty years. Providing a special in-depth feature on some key aspect of philanthropy and social investment, with contributors from around the world and expert guest editors as well as interviews, news, book reviews and conference reports.

We also produce over 700 items of online content per year: providing premium interviews and articles published exclusively every Tuesday; daily free-to-read news, conference reports and a space for thinking, debate and peer exchange among philanthropy practitioners worldwide; weekly coverage of climate and gender philanthropy, monthly columns and more. In addition to written content, we convene up to 19 events a year to discuss the latest topics in philanthropy with speakers and attendees across the globe. 

With a core staff team based in London, valued freelance support and a team of representatives around the world we  work with the leading organisations and practitioners worldwide to deliver our charitable mission. APT aims to create a culture of collective involvement where all team members can contribute to both the direction and processes of the organisation. We aim to be a fluid organisation, being able to introduce new ideas in quick time, enabling us to punch above our weight and deliver impact at a level beyond our size. We have an outstanding team in place and are in a positive period of growth as we look to meet our long term strategy for 2030. APT is proud to be both an accredited Living Wage Employer and 4-Day Week Employer.

Purpose

We are currently seeking a results-driven Data and Analytics Manager, with a strong technical background, a passion for data and proficiency with CRM systems. In this new role, you will be responsible for maintaining our customer relationship management (CRM) software and ensuring the accuracy of the data it contains, and you will project manage the presentation of data and analytics across the organisation. To excel in this role, you will need to be able to blend technical knowledge and expertise in data analysis and processes, with the ability to track and interpret insights into actionable plans to enhance communication outputs.

Main responsibilities

CRM management

· Collect, analyse, and track readership data, and extract meaningful insights to inform readership growth and decision-making 

· Ensure the CRM is well maintained and up to date both structurally and in terms of the data being added and stored

· Support the wider team in their regular use of CRM system and provide training as part of the onboarding process

· Collaborate with the subscriptions and marketing team to maximize customer acquisition and retention

· Troubleshoot data-related problems and manage ongoing maintenance internally and with relevant external agencies

· Ensure  APT’s GDPR policy and data protection practices are maintained and enacted

Analytics

· Track and develop key performance indicators of Alliance’s growing communications output

· Lead on creating analytics reports to effectively communicate insights of communications outputs, internally and externally

· Translate insights from analytics tools into actionable plans to optimise communications outputs

· Support the wider team to provide insights about our external communications to guide our editorial direction and inform-decision making

General

• Being an active team member and contributing ideas to the long-term development of Alliance
• Working on required tasks relating to any other APT projects

Person specification

Essential

· Excellent understanding of data analysis, administration and management

· Proficient with modern CRM tools and IT systems

· Proficient at digesting, understanding, and analysing large amounts of data

· Proficient with Google Analytics

· Ability to complete multiple tasks with multiple deadlines

Desired

· Knowledge of Analytics suites for Mailchimp and mainstream social media channels

· Proficiency with Excel and/or Power BI to produce data reports for internal and external purposes

· Experience of providing training on CRM systems

 

Benefits

Alliance Publishing Trust is committed to a happy and healthy place to work. We offer the following benefits to employees:

Included, but not limited to:

· Four-day work week

· Flexible working, both in terms of times and location

· Equivalent of 7 weeks of annual leave (including Bank Holidays) rising to 8 weeks depending on service

· Enhanced pension

· Life assurance

· Enhanced occupational Sick Pay

· Enhanced parental policies

· Critical illness insurance

· Health cash plan for items such as dental and opticians

· Monthly physical wellbeing stipend

· Mental wellbeing support app

· Interest free season ticket loan

· Interest free tenancy deposit loan

· Travel insurance

· Employee volunteering day

Application Process:

Deadline for application:  Friday 7 March 2025, 12.00am (midnight).

Please submit your CV and covering letter via the portal. In your cover letter you should address your suitability for this role based on the relevant skills and experience outlined in this job description. Please also state where you saw the job vacancy.

Interviews will be held on Thursday 13 March (in-person preferred but remote options available). Shortlisted candidates will be notified and invited by email prior. We are a small organisation and only successful interview candidates will be contacted.

Ideal start date: 31 March 2025, or as soon as possible. A job offer will be subject to the receipt of at least two satisfactory references and the right to work in the UK.

Are you an enterprise expert looking to put their mark on the work at British Heart Foundation (BHF)?

Our architecture vision is to deliver a reliable and efficient technical landscape, making it easier to deliver and support technology that grows our income and deliver BHF’s mission, and this role will play an instrumental role in making that happen.

As an Enterprise Architect you’ll be responsible for shaping our strategic Infrastructure approach and play a key role in ensuring our architectural processes and structures strive for excellence. 

Managing a small team of Solution Architects, you’ll review, develop and assist with designing and implementing technical solutions for Business as Usual (BAU) and Line of Business (LoB) systems and services, within Cloud and on-premises provisions.

You’ll shape the delivery of Enterprise-Class, scalable, and secure solutions that are within agreed strategic and organisational objectives and will work with vendors and wider stakeholders to ensure BHF delivers fit for purpose solutions with a focus on infrastructure. 

About Technology Data and Architecture

 

As BHF evolves so does the role of data. Now more than ever there is a desire to work collaboratively across BHF to develop and mature our data capability, to support our mission.

Our Data and Architecture team aims to strengthen the architecture capability to provide effective governance and direction to deliver key our programmes, whilst evolving BHF's technical landscape. The team is focused on the strategic vision, roadmap and provides governance for data and technology, working closely with chapters to support and influence the technical direction of the portfolios.
 
Working arrangements

 

Please note this is a fixed term contract for 12 months, covering an internal secondment.

This is a blended role, where your work will be dual located between your home and our London office. 

At BHF we believe in the power of being together, so our colleagues on blended contracts can expect to spend some time in their office, at least one day each week, on average.  The use of our office spaces is driven in part by your role and the activities you need to do. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause. 
 
About you

 

Experienced in developing and implementing comprehensive technology roadmaps for enterprise-level infrastructure and solutions, ensuring alignment with strategic objectives and organisational goals, you’ll be proficient in utilising and implementing architecture frameworks and tooling at an enterprise architecture level.

You’ll have knowledge of design and review processes and operations (e.g. Architectural reviews) as well as significant experience of designing, developing and supporting complex technology solutions. You’ll also have strong experience in managing and working with virtual teams and 3rd parties and previous experience working with functional and technical specifications and requirements to create solutions designs or enhancements.

With significant relevant industry experience you’ll be a subject matter in core technology:
• Azure/IaaS
• VMWare
• Cisco
• Networking
• Microsoft Entra
• M365
• InTune
• MS Security Suite
• Telephony systems etc
• both on-prem and Cloud

With strong analysis and explorative experience, comfortable working with 3rd parties and vendors, you'll have previous stakeholder management experience and will be comfortable communicating with stakeholders up to chief level.

You'll have strong interpersonal and relationship building skills, able to liaise and work with non-technical people in a clear manner, you’ll also have strong communication skills, able to translate complex infrastructure-related matters into business terms that are readily understood by colleagues. 

About us 

 

We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day. 

Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.

Interview process

First stage interviews will be a short one-way video interview. Successful candidates will then be invited to attend an interview via MS Teams.

How to apply  

To apply for this role please use the apply button below. Our process involves submitting your CV and a supporting statement, which should outline your interest and explain how you meet the role’s criteria. 

As part of our commitment to be an inclusive employer and ensure fairness and consistency in selecting the best candidate for this role, BHF will use anonymous CV software as part of the application journey. 

Should you need any adjustments to the recruitment process, at either application or interview, please contact us.

We are looking to recruit an experienced individual with a strong background in operations and office management, financial management, human resources, and some experience of communications to play a central role within our small but dynamic team. The role focuses on developing and overseeing the smooth running of our internal systems and processes, ensuring financial, legal and regulatory compliance, developing and managing a database to monitor the implementation of our strategic plan, and managing risk. 

ILP is a network of talented and passionate pro bono lawyers drawn from diverse countries and cultures across the globe. We mobilise teams of legal experts to support the policy and legal needs of marginalised communities, their governments, and their social movement organisations. Our partners are civil society organisations, governments, community groups and investigative journalists. 

The Operations Manager role combines governance, human resources, financial management and operational delivery, with some involvement in communications. Working closely with the Executive Director and external bookkeepers, you will be critical in ensuring that all legal, regulatory and statutory requirements of the charity are met, in addition to delivering accurate financial management, and carrying out key HR functions. You will lead on general office management, including IT systems, events and logistics, and be responsible for some communications functions, including managing ILP’s website and social media.  

This is a broad and varied role of critical importance to the smooth and effective running of the charity.

Please download our application pack for more details including the full role description and candidate profile.

ILP is an equal opportunities employer. The current Operations Manager is available to answer any questions about the role.

Are you seeking a challenging Contract opportunity? Would you like to utilise your strong IT, systems and customer service experience and join a leading UK Charity?

We are looking for a Support Analyst to join our busy Service Desk team on a 12 month fixed term contract basis, covering maternity leave.

Reporting to our Service Desk Team Leader and working as a key member of the wider Service Delivery team, this role will see you as the first point of contact for all customer support incidents, requests and problems. Your focus will be to deliver operational excellence through providing technical support to all RBL staff and volunteers ensuring all enquiries are handled consistently and efficiently with a strong focus on customer service.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

The Service Desk operates as a cohesive unit, frequently collaborating with various parts of the organisation. In your day-to-day activities, you will engage with everyone from CX to volunteers. Key responsibilities will include:

- Act as the contact point for customers seeking technical assistance in person, over the phone, e-mail or via chat
- Provide when on-site, technical support in person to a broad range of reported incidents which cannot be resolved remotely. 
- Prioritise and manage workload effectively, managing several open incidents/problems concurrently while ensuring every customer receives the highest levels of service
- Escalate unresolved enquiries as necessary to the next line of technical support and work collaboratively to resolve issue for the customer
- Liaise with 3rd parties and suppliers as appropriate to resolve technical problems and in the management of other peripheral equipment

Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.

You will be contracted to our London, Haig House Hub. Under our Future Working framework, there will be some flexibility for working remotely/at home, using our collaboration tools to work with colleagues, but with a minimum expectation of two days/week connecting directly face-to-face with colleagues at the hub.

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.

About Us
We're a small but ambitious charity with big plans for growth. Our team is filled with passionate, skilled individuals, but our tech expertise is still in its early stages. As we expand, we're looking for a Tech and Systems Manager to help us scale and streamline our technology, supporting every department and ensuring our systems work seamlessly together.

This is a unique opportunity to make a real impact in a growing charity, combining your tech skills with a mission-driven environment.

The Role
In this hands-on role, you'll manage and maintain the technology systems that support our organisation. Your work will help ensure our platforms work well together and can scale as we grow. You'll troubleshoot issues, make improvements, and keep our tech running smoothly. Working closely with the Senior Leadership Team, you'll play a key role in delivering important IT projects, managing system integrations, and ensuring everything operates efficiently.

 

Key Responsibilities:

· Tech & Systems Management:

o Audit and maintain our IT systems, troubleshooting issues and liaising with external support providers when necessary.

o Ensure software, network updates, and licenses are kept up-to-date.

o Provide ongoing support and training to the team on IT systems and maintenance.

· CRM & Data Warehouse Management:

o Build and maintain automations and integrations between internal tools.

o Manage our Data Warehouse, ensuring all integrations are functional and scalable.

o Support the team with CRM management and related system integrations.

· Project Management:

o Lead or assist in ad-hoc tech and IT systems projects as required by the Senior Leadership Team.

o Work with external agencies and suppliers to deliver on tech-related projects.

o Support us to work with AI effectively.

· Governance & Compliance:

o Maintain accurate governance, risk, and compliance records.

o Support the Chief Executive and Senior Leadership Team with any necessary tech-related governance tasks.

o Maintain system security and safeguarding

Are you passionate about capturing and sharing learning from projects and programmes and able to analyse and summarise key points from a wealth of information? ISEAL´s Innovations Fund is a central component of our work to catalyse innovations that improve the effectiveness and deepen the impacts of market-based approaches to sustainability. This is an exciting role to work on the development of a learning agenda and value proposition for the Fund, as well as producing relevant communications and learning reports.

First launched in 2016, the Fund supports innovative projects by ISEAL Community Members to help sustainability systems deliver more value to their stakeholders and effectively drive sustainability improvement on the ground, over time, and at scale. The Fund provides grants that enable recipients to develop and test new technologies and approaches, while drawing out cross-project learning to share with the wider sustainability community.

The Associate Manager will work closely with ISEAL colleagues and grantees to improve the ways learning is extracted from the projects, and to produce high-quality learning products. The person in this role will take ownership of the engagement processes necessary to collate and share lessons learnt in a strongly collaborative setting with ISEAL Community Member organisations or other stakeholders. Previous experience with MEL activities, and specifically on project and programme learning is required to be successful in this role.

The key responsibilities we entrust you with

Implementation of Innovations Fund learning agenda

• Develop and maintain an overall learning agenda for the Fund, and lead Fund and programme team on all aspects of its delivery
• Propose and implement methodologies for capturing learning from grants and for evaluating the effectiveness and impact of the Fund during and after project implementation
• Working with thematic leads, extract and synthesize key lessons and trends across multiple grants and produce reports and other learning outputs to share practical lessons and insights
• Lead the design and delivery of knowledge sharing and learning workshops, facilitating peer to peer interactions between organisations participating in grant-funded projects
• Act as programme officer for Innovations Fund projects aligned with job holder expertise, to provide support and technical insight to grantees and gain insights into project learning
• Conduct stakeholder interviews and other forms of research to support implementation of the learning agenda and to inform the focus of the Fund’s upcoming thematic funding rounds
• Review and provide input on call announcements and on Fund application, proposal, and reporting templates to ensure that these support the Funds learning agenda and approach

Communications

• Working with the rest of the Innovations Fund team, identify opportunities for increasing the Fund’s visibility and map internal and external stakeholders who can support widening the Fund´s impact
• Support implementation of the Fund’s communications strategy, identifying target audiences for Fund and producing and adapting learning products for each
• Produce reports, briefing papers, blogs, case studies, and slide decks, and manage content on ISEAL’s online platforms, to communicate Fund learnings and project findings, outcomes, and achievements
• Project manage work with external designers for specific communications outputs

Other

• Support organisation in Monitoring & Evaluation tasks for the Innovations Fund and contribute to donor reporting
• Help to ensure that the Innovations Fund and related activities deliver on annual workplans, meet commitments to donors

Essential experience, knowledge and attributes

• Solid experience in a role related to project or programme learning activities, analysis of project data and reporting of lessons learnt
• General knowledge of international development and/or sustainability context, ideally with knowledge of sustainability standards or sustainability action
• Ability to quickly grasp new concepts and topical areas
• Excellent project management skills, with ability to establish and manage priorities
• Excellent writing skills and ability to synthesise and distil technical information for a range of audiences
• Proven ability to analyse large sources of information and to identify and summarise the most important points in accessible language
• Strong relationship building and engagement skills with a range of stakeholders, both internal and external
• Experience in facilitating sessions and workshops, even on topics outside of own expertise
• Ability to communicate and work effectively with cross-functional teams in a fully remote, international environment, including occasional international time-zone calls
• Proficient IT skills, familiarity with virtual meeting tools (e.g. Teams, Zoom, etc.)
• Demonstrated interest in sustainability issues

 Desirable

• Previous experience drawing lessons learnt from across multiple projects or grants
• Previous experience with an Innovations Fund or similar grant facility
• Good understanding of how market-based sustainability systems operate
• Previous experience in monitoring, evaluation and reporting

About ISEAL

ISEAL supports ambitious sustainability systems and their partners to tackle the world’s most pressing sustainability challenges – from the climate emergency and biodiversity crisis to human rights and persistent poverty. ISEAL Community Members include many of the most respected sustainability schemes worldwide and are active across a diverse range of sectors. Read more about us on our website. 

ISEAL´s culture and how we will help you thrive

Our values are Connection, Empowerment, Inspiration, Wellbeing, Effective Working and Creativity.

These are traits we value in each other and in the organisation overall and we instil these in all our processes and interactions.

The issues we work on are of a global nature and our team reflects this, with individuals from many different backgrounds and nationalities. We know this diversity adds to the high quality of work we deliver as an organisation and through our commitment to diversity and inclusion we want to add strengths and perspectives in our team with each recruitment. Diversity for us includes race and gender identity, age, disability status, sexual orientation, religion and many other areas forming part of someone´s identity. We are proud to be an equal opportunities employer.

As an organisation, we also support our people in their personal and professional development, with specific budgets and processes enabling individuals to take advantage of growth and development opportunities.

We offer 25 days of annual leave, to which we will add a day a year after 2 years (to a maximum of 30 days), as well as an extra five days as a one off once you have been with us for a full five years.

We recognise individuals’ preferences when it comes to where and when to work through a hybrid working model with a minimum of 4 days per month in the London office as well as the opportunity to apply for flexible working arrangements to suit individual´s needs.

Other relevant information

Term: This is a permanent contract

Working hours: Full time, 37.5 hours per week

Salary: £45,800 –49,800 per annum, depending on experience

Location: London. Applicants will need to provide evidence that they are entitled to work in the UK. An ability and willingness to work in a hybrid work environment is required.

International travel: The post holder may be required to undertake occasional international travel

Ideal start date: May 2025

Deadline for applications is 16 March 2025

Please note that we will only contact shortlisted applicants.

Interview process

Please see below the planned interview process (please note that we will endeavour to keep to this schedule, but some dates may be subject to change):

First interviews (Teams): 20-24 March

Pre-interview timed exercises (between 60 – 90 minutes from home): 24-30 March

Panel interviews (Teams or in person): w/c 31 March

Decision: w/c 7 April

Accessibility

If candidates required additional time or other considerations for the interview process, we are committed to accommodating any reasonable requests.

Please note that ISEAL will cover travel expenses for in person interviews for candidates travelling from outside of Greater London. ISEAL also covers caring expenses for candidates who are carers and need to arrange of cover for the duration of the interview/exercises.