Information Jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Office Manager
Hours: 35 hours per week (9.30am-5pm with 30 min break or 9am-5pm with 1 hour break)
Days: Monday to Friday
Contract: Permanent
Location: Based at our day centre (52 East Hill, SW18 2HJ) – this is not a remote role
Salary: £24,529 per annum
Reports to: Day Centre Leadership Team and Executive Team
Purpose of Role:
We opened our Day Centre for older people, adults with disabilities and adults with dementia in October 2021. The Office Manager role is a new position that will provide a wide variety of operational support to the Day Centre Leadership Team as we are embedding and growing our Day Centre offering and increasing the number of clients who attend the Day Centre and the types of services they receive.
We also support older Wandsworth residents in the following groups with outreach in the community and with activities in the Day Centre: BAME; digitally isolated; financially isolated; LGBTQ; socially isolated; women; and those with, or at risk of, mental and/or physical ill health and disabilities.
Benefits:
- A vibrant workplace where no day is ever the same
- An experienced and supportive leadership team
- A friendly hypo-allergenic office dog to play with
- Kind and caring colleagues who work as a team
- A great employer’s pension contribution
- A cycle to work scheme
- An employee shopping benefits scheme
- An employee assistance programme (EAP)
Important notes:
Please note that CVs will not be accepted and only full application packs will be reviewed.
The JD and PS are really important, so please do read them carefully to help you complete your application.
Our mission is to help older people to age well in Wandsworth.
The client requests no contact from agencies or media sales.
We have a fantastic opportunity for a Financial Inclusion Officer to join our Communities team at Sovereign Network Group. You’ll help to shape and deliver our exciting new Energy Support service, aiming to be proactive and preventative in fuel and energy insecurity. You’ll be working in the community and with customers across our geography.
It's a really exciting time to join us as Sovereign have joined forces with Network Homes to form SNG (Sovereign Network Group). Together we provide over 84,000 homes and invest in communities across London and the South of England – our purpose being to provide quality affordable homes and places that people love for generations.
With offices in Basingstoke, Bristol, Newbury, Blandford and Christchurch, we can be flexible on your base location. You’ll work flexibly from the office, at home and out in our community.
The Role
You’ll be part of our Financial Inclusion team, looking holistically at customers and their household circumstances and finding innovative ways to support them to make sustained changes. You’ll be working with partners, building new relationships both internally and externally, with an overall aim to aid our customers to become financially resilient.
Key Responsibilities:
- Developing and enhancing financial inclusion initiatives, with a primary focus on energy-related projects
- Collaborating with customer support teams to ensure impactful delivery of financial inclusion offers
- Supporting operational activities of Financial Inclusion programs across SNG communities
- Working closely with the Financial and Digital Inclusion Manager to identify new delivery partners and continue to develop financial inclusion offers for sustained positive customer impact
- Reporting and analysing on program impacts to evaluate value for money and guide future planning
What we’re looking for
Previous experience in a similar role, with an understanding of financial inclusion challenges and its impacts would be beneficial but isn’t essential. You will need:
- A proactive, creative, and innovative approach to your work and problem-solving
- A customer-centric mindset, ensuring customer needs are at the forefront
- Proven stakeholder management experience with the ability to engage colleagues and external partners effectively
- Strong communication and interpersonal skills
- Proficiency in data processing and analysis, particularly with high-volume datasets
- Strong IT skills, particularly in Excel and Outlook
We have some fantastic benefits on offer at SNG, including:
- £450 flex-pot annually, discounted shopping & cycling scheme
- 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
- Generous matched pension scheme (up to 12%) and Life cover at 4x your salary
- Access to 24/7 virtual GP service
- Wellbeing discounts including gym memberships
- Flexible working - we're committed to giving people flexibility as widely as possible
- Options for private medical insurance, dental insurance & critical illness cover
At Sovereign Network Group, we are passionate about inclusion for all and creating a workplace where everyone can thrive. We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at Sovereign. Take a look at our careers site to learn more about us and our values.
It is a really exciting time to be joining SNG and to be part of this brand-new offering to customers. If you would like the opportunity to make a real impact within our changing and growing organisation, we would love to hear from you
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!
We are looking for a Community Keyworker
Salary: £26,000 - £32,000
Location: Stratford
Contract: Fixed Term Contract (until March 2025)
Hours p/w 35hrs per week
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police & Prison Vetting.
About us
Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.
We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.
Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.
About the role:
Are you an excellent relationship builder who can work with women and a diverse range of delivery partners to ensure that she meets her potential and successfully progresses through and beyond her probation supervision? Can you meet a women wherever she is at in her journey and work with her to create an individualised support package that gives her the best chance of breaking the cycle of offending?
Are you looking for a dynamic and rewarding role working for a feminist organisation who understand that supporting women in the criminal justice system requires a specialist and gendered approach? Do you believe in our values; to listen and support, to empower and respect, collaborate, innovate, and take accountability?
In your role as a Community Keyworker, you will be working with women involved in the Criminal Justice System; those on Probation in the Community and those women being released from Prison as part of their Post Sentence Supervision; providing some in-reach and ‘Through the Gate’ support. You will be working in a team of Community Keyworkers in your region. Each Keyworker will provide holistic one to one community support to women with a variety of needs.
About You:
Are you a strong believer in advocating for others? Are you empathetic, patient and determined? Then this opportunity could be right for you.
The Minerva London service provides holistic, trauma-informed support for women in touch with the Criminal Justice System. We do this through offering dedicated one to one support, safer women’s centre spaces and specialist interventions and partnerships.
To be successful as the Community Keyworker you will need the below experience and skills.
You will be working in a supportive, friendly, and welcoming team whilst having oversight of a caseload of women, who may be under the supervision of the National Probation Service or in custody, enhancing the offer of holistic support and advocacy services available to them throughout their journey.
Building relationships with other statutory and non-statutory agencies in local communities is vital to build referral pathways and provide a whole system approach to supporting individuals.
To carry out this work you will meet women in the community in your designated borough and co-locate with other agencies including the National Probation Service, as well as regularly attending Advance’s North London vibrant Women’s Centre/office space.
You will be a creative self-starter who will support the service and look for innovative solutions to support clients with complex needs. You are confident professional relationship builder and has good awareness of Safeguarding procedures. Strong Administration skills and understanding of compliant behaviours also experience of supporting. With good knowledge of the criminal justice system and awareness of other support provisions within the North London area.
How to apply:
Please submit your up to date CV along with a covering letter to the Talent email address - PLEASE WRITE THE JOB TITLE IN THE *SUBJECT*
- Closing Date for Applications: Sunday 21 July 2024 @23:59
- Interviews are taking place on a rolling basis
*Advance reserves the right to close the advert early, or on the appointment of a candidate
What we can offer you - Employee Benefits:
- A 35-hour working week
- An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!) if working a 35 a hour week.
- Additional days off to celebrate International Women’s Day, and for religious observance and moving home
- Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
- Pension scheme
- Enhanced maternity/adoption provision
- Access to our Employee Assistance Programme
- Employee eye-care scheme
- Clinical supervision for front line staff and first line management roles
- Refer a Friend Scheme - £250 for each referral who passes probation
- Organisation wide away days
- Thorough induction and training
- Career development pathways
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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please contact us via the Advane website and the Talent Acquisition Team will aim to make the necessary arrangements to accommodate your needs.
Diversity, Inclusion and Equal Opportunities
We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe.
We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
Battersea’s Human Resources department provides expert advice, guidance and support through partnership with managers, teams and people across the organisation. Our work involves everything from pay and benefits to providing learning and development solutions that support other departments achieve their strategic objectives. We do this to attract, retain and develop our people to be the best they can be, so we can be here for more dogs and cats.
We are seeking an individual to join us as HR Systems and Data Manager, to manage our HR Information System (Ciphr), create and produce HR Management Information to inform organisational decision making (including our annual pay review), and oversee our outsourced payroll process.
The ideal candidate would be someone who is an experienced Systems Administrator of HR systems, has experience of managing or overseeing a payroll function and writing reports, and has good knowledge of HR and data protection policies and processes.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
At Battersea, we are committed to developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.
By hearing from and valuing different experiences, perspectives, and contributions, we know we can provide the best expert care for every dog and cat who needs us. We welcome and encourage applications from people of all backgrounds, particularly those from diverse ethnic communities and people with disabilities, who we know are currently underrepresented in our workforce.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Closing date: 14th July 2024
Interview date(s): 18th July 2024
For full details, please download our recruitment pack.
To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.
The client requests no contact from agencies or media sales.
Start date: September 2024
Key Responsibilities:
1. Assessing learner skills and needs to establish starting points/baseline, with other TAP staff
2. Setting up and supporting learners in work placements to develop their skills and gain meaningful experience
3. Observing and evidencing the learner journey (keeping detailed records), monitoring learner progress (including target progress)
4. Liaising with families and team around the learner as required and to contribute to reviews- ensuring learners are working towards their outcomes and aspirations
5. Supporting employers and learners to work together effectively- suggesting and implementing reasonable adjustments
6. To work with Curriculum Manager/Team Leaders to support learners during class days, helping to create learning materials as needed.
7. To work with Curriculum Manager/Team Leaders to support learners with travel training, wellbeing support and signposting to extracurricular/socials and community events
8. Working alongside the Engagement Officer to find, source and maintain employer relationships
9. To support learners during social events, insight days and trips
Please see job description for further information
The client requests no contact from agencies or media sales.
Part time (30 hours per week) permanent post
Based in Reading with hybrid flexible working arrangements
Salary in the range £20,064 to £24,522 per annum (£24,745 to £30,243 full time equivalent)
We have been at the forefront of adoption services for over 60 years, working with local authorities across the country. With our outstanding rating with Ofsted, we work with a high degree of flexibility and innovation and with a range of adopters from all backgrounds and provide a range of Adoption Support services to families to support them on their adoption journey.
We are delighted to have secured funding to set up and establish a robust impact and data collection process and database so that clear outcomes can be measured and collected for the different areas within our adoption support services. This is a new role and the postholder will play a key part in delivering on this work.
Working alongside Adoption Support colleagues, the Database Officer will be responsible for maintaining the accuracy of the database, ensuring data is kept up to date as well as inputting, monitoring and evaluating data and service user details. They will also contribute to the collection of feedback and case studies from service users.
The Database Officer will produce comprehensive and tailored reports using both qualitative and quantitative data, derived from the new monitoring and evaluation system. These evidence-based reports are produced for a variety of audiences and will contribute to evidencing the effectiveness of PACT’s adoption support services.
We are looking for someone with previous experience in an administrative support role, with database and/or data capture administration experience. To succeed in this role, you will be proficient in producing reports from a database with a keen eye for accuracy and detail and have strong data analysis skills with an ability to derive meaningful insights.
If you want to make a real difference and join our inspirational team, please visit our website for more information, how to apply and the full job description.
Closing date: 9am Wednesday, 24th July 2024
Interview times available on: Thursday 01 and Thursday 08 August 2024
We look forward to hearing from you!
Please do not submit your CV, only completed application forms will be accepted. No agencies please.
PACT is a supportive and respectful place where people are passionate about making a positive difference to the lives of women, children and families from many different backgrounds. We continuously look to progress the ways in which we create families and bring people together and encourage applications from people across all communities. We are committed to ensuring that our people and our services reflect the diversity of the communities we serve and applications from people from under-represented groups are particularly welcomed.
PACT is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. Anyone joining our team is subject to PACT’s Safer Recruitment pre-appointment enquiries. These include the provision of documentation of the right to work in the UK, Disclosure Barring Service (DBS) check, overseas police check where applicable and references covering a minimum 5 year period. All opportunities are based in the UK.
The client requests no contact from agencies or media sales.
The principal responsibility of the Grants Assessor is to be the main point of contact for all individual applicants to the Charity. Working with colleagues they will ensure that applications are processed efficiently, in line with our processes and grant eligibility criteria
The client requests no contact from agencies or media sales.
Are you looking for a new challenge? We have an exciting opportunity for a passionate individual to join our team and work across our Sandwell locality Family Hubs as a Family Hub Worker on a full-time basis.
Working Pattern: 37 hours a week (Core hours are Monday to Friday 9am – 5pm with the occasional requirement to work evenings and weekends to meet the needs of the service)
Starting Salary: £23,868
About the Service: Family hubs are a place-based way of joining up locally in the planning and delivery of family services. They bring services together to improve access, improve the connections between families, professionals, services, and providers, and put relationships at the heart of family support. Family hubs offer support to families from conception to 19 or up to 25 for those with special educational needs and disabilities (SEND), with a great Start for Life offer at their core.
The service will provide a range of quality services for families, locally designed for the 6 town areas of the Borough, divided into 3 areas:
Cluster A - Oldbury, Smethwick
Cluster B - Tipton, Rowley Regis
Cluster C - Wednesbury and West Bromwich
Essential Requirements to evidence in your written application:
- NVQ Level 3 of Equivalent qualification in a relevant field
- Experience of working with and supporting children/young people and their families to achieve positive outcomes.
- Ability/experience of identifying and appropriately acting on safeguarding concerns.
- Ability to demonstrate a good understanding of child development.
- Ability to complete accurate and timely records, data and assessments.
- Ability to work in a multi-disciplinary team.
- The willingness/ability to travel throughout the locality to meet the requirements of the role.
As a Family Hub Worker, you will be integral to the relationship development with families who move through the Pregnancy Pathway into parenthood of their newborn baby up to the age of 3, as part of Sandwell's Start for Life offer.
Some key objectives/activities of the role include but are not limited to:
- Provide support to families as part of the Pregnancy Pathway.
- Provide Early Help support to families with children from birth up to the age of 3, ensuring the inclusion of fathers and co-parents.
- Act as a Key Worker as a point of contact for families.
- Provide support with Perinatal Mental Health, linking with other perinatal mental health agency support networks and receive training to deliver interventions.
- Please see attached additional information sheet for more information.
If you would like some more information about this role, please contact Sophia Perkins – sophia. perkins @ barnardos. org. uk or visit our website here
When completing your application please refer to the skills, knowledge and experience you have in relation to the Additional Information sheet, Person Specification & Job Description.
*Although this contract has a permanent status, please be aware that this post is subject to funding currently to 31st March 2025 and therefore should this funding not be extended further, you may be subject to a redundancy consultation or a TUPE arrangement. This contract is due to expire on 31st March 2025*
Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.
This vacancy is restricted to Black and minoritised women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
We reserve the right to close these adverts early if we have sufficient interest, so early applications are encouraged.
Are you driven by a commitment to social justice and equality? Do you want to utilise your expertise to support vulnerable women and children in their fight against inequality and discrimination? Southall Black Sisters has the perfect opportunity for you. We are seeking a dedicated Immigration Solicitor to provide specialised, personalised advice to our clients, empowering them to make informed decisions about their future.
In this crucial role within our Immigration Team, you will collaborate closely with colleagues to deliver confidential OISC Level 2 advice and representation. Additionally, you will support and train colleagues working at Level 1, ensuring the highest standards of service and advocacy.
As Southall Black Sisters’ in-house Immigration Solicitor, you will provide specialised, personalised advice to our clients, empowering them to make informed decisions about their future. Your work will play a vital role in providing expert legal advice and representation to our vulnerable clients, free of charge. As access to free or low-cost legal advice becomes scarcer, this support is now more important than ever.
You will collaborate across all our teams, particularly with the NRPF (No Recourse to Public Funds) and the Policy teams. This role offers the opportunity to engage closely with key campaigns and projects, with a view to influencing change within the legal and governmental landscape.
By joining our team, you will be at the forefront of the fight for equality and justice, making a tangible difference in the lives of those who need it most.
Why work with Southall Black Sisters?
Southall Black Sisters is committed to providing a supportive working environment, where team members feel valued, empowered and safe. To that end, we provide an excellent package of employee benefits including:
- Generous annual leave entitlement
- Hybrid working
- Enhanced pension contribution
- Enhanced sick pay
- Subsidised public transport season ticket
- A comprehensive Employee Assistance Programme, including access to confidential support from MBACP therapists
- Clinical supervision with an MBACP therapist to explore issues arising from casework
- A focus on continued learning and development through accredited training delivered by experts in their field
- Organisation-wide away days
- Career development pathways and support
- The opportunity to learn and grow within an organisation renowned for inspiring political activism and campaigning successes
- Employer eye care scheme
To Apply
Submit a completed application form along with the optional equal opportunities monitoring form by the application deadline. Please do not send us your CV as this will not be considered.
Please note, incomplete applications will not be considered.
The client requests no contact from agencies or media sales.
An exciting position has arisen to join the fundraising team at Support Through Court - a small social justice charity that packs a big punch. We help increase access to justice for those who, due to severe cuts to legal aid, are forced to face the Civil and Family courts alone and without legal representation, often in life-changing cases such as domestic violence, eviction, and debt.
This role helps raise vital funds for the charity from partnerships with corporates in the legal world. You will have the support of the Fundraising team to develop your skills and experience as a fundraiser. There is potential for fast progression and lots of personal development opportunities.
As a small charity, good development opportunities and tailored support are available for staff. We offer flexible working and most fundraising staff have hybrid working arrangements with two days a week at the Royal Courts of Justice, Strand, London, WC2A 2LL. Internships can run for up to 6 months, with the view of progression within the charity.
Interviews will be held on Monday 22 July virtually.
About us
Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.
Our shops generate valuable income to support our services, create opportunities for homeless people to learn new skills, and contribute to Crisis’ work in the community. They have a unique contemporary visual identity and are dynamic and creative places to work.
Hours: 40, five days over a seven-day rota
Location: Shop from Crisis Finsbury Park: 19 Stroud Green Rd, Finsbury Park, London N4 3FB
About the role
We have a fantastic opportunity for a Shop Supervisor to make a difference and deliver positive social impact in the local community while also raising money to fund Crisis’ work ending homelessness.
As a Shop Supervisor, you will support the Shop Manager and Assistant Shop Manager to deliver an outstanding customer experience. You will play a key role in delivering customer service and supporting volunteers, as well maintaining the look and feel of the shop and processing stock. You will work towards ambitious sales and training targets, maximising the impact on our mission to end homelessness.
This is a unique retail opportunity where you will also be involved in delivering on the job training for Crisis members, supporting them to gain the skills and confidence needed in the workplace. You will work collaboratively with your team and will have opportunities to build your own skills and career progression through training and development.
About you
To be successful in this role you will have significant retail or customer service experience alongside a genuine interest in charity retail. You will be seeking a challenge that stands out from other retail roles and will be looking to build a career in this sector. You will be committed to Crisis’s values and mission to end homelessness.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
You may have experience in: shop supervisor, store supervisor, sales assistant, team leader, sales assistant, retail assistant, shop assistant, customer service, charity shop, charity retail.
Working at Crisis
As a member of the team, you will have access to a wide range of employee benefits including:
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
- Pension scheme with an employer contribution of 8.5%
- 28 days’ annual leave, incrementally increasing to 31 days after 4 years.
- Enhanced maternity, paternity, shared parental, and adoption pay
- Flexible working around the core hours 10am-4pm
- And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation
How to apply
If this sound likes the opportunity for you, please click on the 'Apply for Job' button below.
Closing date: Monday 15th July 2024 (at 23:59)
Interviews will take place on Wednesday 24th July
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
Prospectus is delighted to be supporting a leading national health charity to recruit for a Head of Services (Helplines). This position is offered as an FTC for up to 6-months, in which you can choose to conduct this full-time or part-time and will report to the Executive Director of Services & Support.
As the Head of Services (Helpline), you will lead the operational delivery and strategic development of the charity’s portfolio of information, emotional, financial, and other support services to people affected by a chronic disease of the central nervous system. Through the provision of an integrated service proposition, you will ensure that the charity is providing an integrated service offer that encompasses national, devolved nations, community-based service provision and digital based services to continuously provide the community with an easily accessible and relevant suite of services. You will lead the operational delivery of a large and complex department and guide the strategic development and operational delivery of the services portfolio, providing leadership and strategic direction for support services across the charity.
To be successful in this role, you will have a track record of successfully leading and managing a large, geographically dispersed services function in the voluntary or public sector to deliver high quality results. You will ideally, have experience running or overseeing a national helpline, together with an impressive track record of delivering innovation in service design, development, and measurement. You should have experience of implementing quality standards, including the Helplines Standard, as well as experience of managing the development, delivery and continuous improvement of public facing, multi-channel information and support services across the UK to a diverse audience.
To apply, please submit your CV in the first instance. Following your application, you may be contacted by Prospectus for an informal discussion and be asked to provide further information to assist with this recruitment process. Prospectus are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community, including those with lived experience. We invest in your journey as a candidate and are committed to supporting you in your application.
Consultancy services required
Parkinson’s UK works with health and social care professionals to transform Parkinson’s services across the UK.
We do this through the Parkinson’s Excellence Network (PEN), a network of around 6,000 health and care professionals with a shared vision: to build an expert Parkinson’s workforce and improve health and care services for people with Parkinson’s.
We bring together and support health and care professionals to share best practice, network and collaborate, share resources and education, and drive improvements to services for people with Parkinson’s and their loved ones.
We currently have two vacancies for Parkinson’s specialist nurses on the national Clinical Leadership Team.
What will be expected of you in this role
You'll:
- Provide strategic guidance to the Parkinson’s UK team through the monthly
- Parkinson’s Excellence Network Steering Group.
- Bring your expertise as a Parkinson’s specialist nurse, acting as a source of expert
- clinical advice for Parkinson’s UK teams.
- Drive engagement and participation with the Excellence Network.
- Inspire, challenge and collaborate with the health and social care professional community to drive significant improvements to Parkinson’s services.
- Act as a professional ambassador for the Excellence Network.
- Attend the annual in-person PEN National and Regional Clinical Leads meeting.
- Support the PEN national calendar of events through attendance or promotion. This includes Excellence Hub meetings and other activities centred around our national priorities.
- Join relevant governance groups, including the UK Parkinson’s Audit Governance Board.
- Act as a clinical media spokesperson for Parkinson’s UK on occasion (optional; training will be provided if required).
What expertise you'll bring
You'll:
- Be an experienced UK-based Parkinson’s specialist nurse with exceptional interpersonal and influencing skills.
- Have a good understanding of the landscape of health and social care delivery, education and workforce development to support the strategic aims and objectives of Parkinson’s UK.
What you can expect from Parkinson's UK
You'll:
- Be formally welcomed and introduced to the Excellence Network and your role
- Be provided with an introduction pack so that you can gain an understanding of where your role fits in.
- Meet with the Professional Engagement Lead or Associate Director of Policy & Health Strategy after 6 months in the role for a review meeting and then annually thereafter (or more frequently if required).
- Be provided with a set of resources and information to support you in your role eg. aready made presentation on the PEN.
- Be invited to an annual event for the National and Regional Clinical Leads, to provide updates, training and opportunities for discussion.
A bit more about the opportunity
Time commitment will be 0.5 days per week (1 programmed activity) to be worked flexibly across the month.
Monthly rate will be based on skills and experience.
Term of consultancy services will be set tenure of 3 years from date of appointment, with an option to extend once for a further 3 years.
We will also ask you/your employer to send across a monthly/quarterly invoice to the Professional Engagement Team at Parkinson’s UK and include a short paragraph outlining what you’ve done in the role each month. We can provide an example of this.
How to apply
Please apply by emailing with your CV and a detailed supporting statement to show how you match what we’re looking for, as outlined above. Please state the area you’re based in your application.
Closing date for applications: midnight on Sunday 28 July.
Shortlisted applicants will be invited to an interview and we’ll be aiming to hold interviews week commencing 5 or 12 August.
We’re a people-powered movement on the verge of major breakthroughs in Parkinson’s. Together, we will find a cure.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Vacancy – Regional Adviser
The Masonic Charitable Foundation (MCF) is looking for an experienced, proactive and customer focused adviser to support the work of the wider Advice and Support team
The right candidate will enjoy and excel at managing their own diary and workload and would have significant experience of working in an educational, health or social care environment. Excellent communication skills, both written and verbal are essential for this role along with the ability to show empathy.
The post holder will be responsible for Kent and Sussex plus other areas as required and therefore must have their own vehicle and access to reliable broadband. A car allowance and mileage will be paid on top of the salary.
IT equipment and a company mobile phone will also be provided. An enhanced DBS check is required for this position
Details
Post: 12 month fixed term contract (Maternity Cover)
Description: To support the charity’s beneficiaries through assessment and practical advice to help them access relevant support
Hours: 34 hours per week (early finish on Fridays)
Hybrid: Home based with visits in Kent and Sussex
Salary: £31,525 - £34,306 (depending on experience) plus £5,000 car allowance
Holiday: 25 days (rising to 30 after 5 years’ service), plus additional 3 days to be taken between Christmas and New Year
Benefits: Excellent package including contributory pension, medical and dental plans, access to various health, wellness and retail benefits and continual professional development.
Reports to: Advice and Support Team Leader (South)
Team: 12 Regional Advisers (North and South); 2 Team leaders
About the Masonic Charitable Foundation
The Masonic Charitable Foundation (MCF) is one of the UK’s leading charities, providing a range of benevolent support to individuals and awarding grants to local and national charities.
Our work helps to encourage opportunity, promote independence and improve wellbeing for thousands of people each year. Last year, the MCF awarded support totalling around £20 million. Our support is funded from the donations of freemasons, their families and friends.
The MCF was founded in 2016 following the merger of four charities that had operated separately since the eighteenth century.
Our Regional Advisers are home-based workers who are compassionate and dedicated to responding to the needs of Freemasons and their dependents in their area, providing essential support. They are professional and accountable, working independently but collaborating with volunteers, colleagues, and local agencies to provide an exceptional service on behalf of the charity.
Their main purpose is to visit and contact members of the Masonic community to determine their needs and to help them to access support from the MCF and other relevant agencies. Support is provided through a combination of home visits, telephone calls, or video calling.
The role also provides guidance, support and recommendations to office based staff processing applications for our extensive range of grants to support those in need. They form close and effective working relationships with local volunteers, providing support and guidance to extend our reach.
Main responsibilities
- Responding to/visiting freemasons and their dependents to:
- provide support and advice; and
- determine relevant support from the MCF or other agencies to meet their needs
- Face-to-face visits, video conferencing and in-depth telephone calls are required to provide extensive and detailed support.
- Production of accurate and comprehensive reports detailing agreed plans and all relevant supporting documents
- Liaising with colleagues within the department to provide guidance and support in processing applications for our extensive range of grants to assist those in need
- Ambassadorial role for MCF, liaising with other stakeholders, delivering occasional presentations and workshops to raise awareness of the role of the Advice, Support and Enquiries Team and support available from the MCF
Essential
- Significant experience of working in an educational, health or social care environment
- Experience of working in an advisory role
- Good understanding of UK benefits and relevant legislation
- Excellent communication skills
- Good interpersonal skills including ability to show empathy
- Report writing skills
- Resilience
- · Ability to work independently and with limited day to day supervision
- · Strong attention to detail especially in transposing facts and numerical data
- · Good basic IT Skills and competent using everyday technology
- · Full UK driving licence
Desirable
- Vocational or professional qualification in education; health or social care
- Community based experience
- Good understanding of financial matters such as self-employed accounts; small business accounts; bankruptcy and debt management
How to apply
Please provide a copy of your CV together with a covering letter explaining how you meet the person specification.
Deadline for applications: 16 June 2024
First interviews to take place during week commencing: 24 June 2024
The client requests no contact from agencies or media sales.
The Model of Care and Quality Improvement Officer role is all about making sure that the care and support models developed and implemented by the National Gambling Support Network (NGSN) are effective, efficient and of high quality. The post holder will support the work around the current and ongoing development of the model of care to make sure that the NGSN is delivering against best practice and evidence-based interventions, supporting quality improvement.
You'll be working with the Quality and Performance Manager and providers to:
- Develop and implement an NGSN model of care.
- Monitor quality and performance standards as part of the commissioning process.
- Support the tracking of the evaluation and delivery of related project milestones.
- Work with colleagues so that findings of good practice and/or lessons learnt are built into future service planning, delivery, and improvement.
- Work with colleagues to build capacity, quality and continuously improve performance standards within GambleAware and commissioned services.
- Provide quality and performance information of the peer review process, contributing to interim evaluation reports and outputs where appropriate.
We're looking for someone with good knowledge of healthcare delivery models, and experience in applying quality improvement methodologies to drive measurable improvements in healthcare outcomes. You'll need a track record of successfully supporting the development of quality improvement projects from conception to implementation. And you'll be a great communicator and know how to work with and engage people.
We're asking for a lot, and in return we're offering a range of benefits that support employee wellbeing and that make GambleAware a great place to work.
The client requests no contact from agencies or media sales.