Housing Jobs

Are you looking for an opportunity where your skills will make a difference in helping to end homelessness and rebuild lives in Bristol?

This post is offered as fixed term contract for 12 months, or secondment for internal colleagues.

We have an exciting opportunity within the Bristol Street Outreach team as the Target Priority Group (TPG) Coordinator. The TPG is a cohort of clients with the most long-term and repeat periods of rough sleeping. Our belief is that rough sleeping is an intrinsically harmful and dangerous activity both for the individual and for the wider community. Therefore, we take a proactive and assertive approach to supporting people away from this activity. Our aim is to support people to recover from the effects of rough sleeping and move away from a street lifestyle permanently.

In the TPG Coordinator role you will provide focussed case coordination and management of this group, working creatively alongside partner agencies to provide clients with a viable long-term option of accommodation that will allow them to start their recovery from homelessness and journey to independence. You will:

• Oversee the case management of TPG Outreach Workers.
• Hold a small caseload of clients, delivering intensive casework to them.
• Build and maintain productive relationships with internal and external stakeholders including the Local Authority, other homeless services and housing providers.
• Raise the profile and awareness of the TPG to encourage a city-wide, multi-agency response to long-term and repeat rough sleeping.
• Have the opportunity to support the Service Manager in collating information for reporting to demonstrate the themes and issues the team and clients face.

About you

This exciting role will suit someone with experience of communicating, liaising and negotiating with internal and external stakeholders, we encourage you to apply if you have below skills and abilities:

• The ability to manage complex behaviours and motivate staff and clients to achieve outcomes with a creative and person-centred approach.
• Excellent communication skills and the ability to work with others whilst managing your own time.
• Above all we are looking for inspirational, committed individuals who have a genuine desire to support people to rebuild their lives.
• A Full UK or equivalent driving license is required for this post.
• Flexibility is essential as you will be expected to work outside of your normal working hours when required, covering shifts that include early mornings, nights and weekends.

St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

To find out more and apply please go to the St Mungo’s careers page on our website.

Closing date: 10am on 21 April 2025

Interview and assessments on: 2 May 2025

What we offer

• Excellent Development and Growth Opportunities
• A Diverse and Inclusive Workplace
• Great Pay and Other Benefits

About us:

Providence Row tackles the root causes of homelessness to help people get off, and stay off, the streets. The charity was founded in 1860 to work with vulnerable people living in the East End of London.  We are extremely proud of how the charity has continued to grow and develop over 150 years. 

For homeless people, or those at risk of homelessness, finding employment and housing opportunities can feel like an uphill battle, even more so if they’re affected by physical, mental health or substance misuse issues.  Providence Row works with those affected by homelessness and those vulnerably housed in London, offering an integrated service of crisis support, advice and progression programmes.  We ensure that people often excluded from mainstream services gain the support and opportunities they need to create a safe, healthy and sustainable life away from the streets.

About the role:

• Provide psychotherapy sessions on outreach to female clients
• Flexible approach to meeting vulnerable female clients
• Deliver specialised outreach psychotherapy to female clients in the five boroughs we operate - Hackney, Tower Hamlets, City of London, Newham and Redbridge. A day per borough.
• Work collaboratively with Street Outreach Response Teams and other specialist agencies
• Offer both formal psychotherapy sessions and informal support, adapting to clients' needs in terms of scheduling and locations.
• Conduct street shifts alongside the commissioned Outreach Service, introducing and promoting our service to potential clients
• Support individuals transitioning into emergency, temporary, or long-term accommodation
• Support women who are rough sleeping
• Support females’ rough sleepers who are placed into our Severe Weather Emergency Provision (SWEP) during designated winter days/nights. 
• Provide support for Housing First clients in their tenancies.
• Provide support to female clients in their hostel accommodation
• Take referrals from SORT and Providence Row.
• Promote the service to individuals currently rough sleeping through joint shifts with Reset (drug and alcohol treatment service). 

Benefits:

• 27 days holiday plus bank holidays
• Pension – 5% employer, 3% employee
• Cycle to work scheme
• Season ticket loan
• Employee assistance programme
• Monthly reflective practice
• Wide range of learning & development opportunities

To apply:
Please follow the link on the Charity Jobs website and submit your CV along with covering letter. 

Research shows some people, especially women and marginalized groups, may hesitate to apply unless they match all the criteria. However, we want to assure everyone that we encourage applications from all individuals, regardless of whether they fulfil every point in the job description. Your unique perspective matters to us – please apply with confidence.

Interviews:
Interviews will be held on a rolling basis.

Providence Row is a charitable company limited by guarantee registered in England and Wales; company number 07452798 registered charity number 1140192.

An exciting new opportunity to join Homeless Link's Consultancy Team, working with our network of expert consultants across the country to provide a range of tailored support to the Homelessness Sector.

Homeless Link is the national membership charity for frontline homeless agencies and the wider housing with health, care and support sector in England. With more than 750 members, we work to improve services and campaign for policy change that will help end homelessness and ensure that everyone has a place to call home and the support they need to keep it.   

As a Consultancy Manager, within our Sector Development Directorate, you will play a vital role in the management and delivery of high-quality consultancy projects for Homeless Link’s customers. We are looking for an individual with a passion for ending homelessness, along with an understanding of the world of social enterprise and how it can build financial resilience in our sector. 

The successful candidate will have experience of working at a management level within the homelessness sector, with an appetite to transfer their skills and knowledge by offering consultancy support. They will have an entrepreneurial spirit, knowledge of good practice and a drive to support organisations to develop.

We are actively seeking to increase our diversity within our organisation and would greatly welcome applications from people with lived experience of homelessness, from a black or minority ethnic background and/or with a disability.

For more details of the role and how to apply please follow the link to our website.

About us

Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.

Crisis Skylight Coventry deliver outreach services for people who are homeless, have been homeless in the last two years or, are at risk of becoming homeless. This is an exciting time in the development of the Skylight as the coverage of service delivery expands to reach even more homeless people in the city.

Crisis is the national charity for people experiencing homelessness. In 2024 we embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Location: Crisis Skylight Brent, 1-2 Bank Buildings, High St, Harlesden, NW10 4LT

Contract: 12-18 months fixed term contract/secondment opportunity

About the role

As a SHPS (Single Homeless Prevention Service) Housing Coach you will be working with individuals to prevent or relieve homelessness by sourcing affordable, suitable, and sustainable private rented sector accommodation. You will also help individuals to address any other support needs they may have which are a barrier to achieving their goals and ending their homelessness by linking them with relevant agencies. This role requires skilled delivery of a range of interventions and a passion for working with those who face multiple disadvantages in society. We welcome candidates who can bring enthusiasm to learn, transferrable skills and/or have housing experience.

About you

To be successful in this role you will have transferrable skills and/or housing experience and can demonstrate skills and values in the following areas:

• Supporting people to prevent and relieve homelessness (through assessments, housing people, negotiating with landlords, advice, and support to sustain tenancies)
• Demonstrating a pro-active and solution-focused approach to supporting individuals overcome barriers they are facing around housing.
• Ability to work in a fast-paced and results focused environment.
• Liaising and negotiating with a range of stakeholders effectively to achieve the best possible outcome for the people you work with (landlords, accommodation providers, local authorities, DWP, etc.).
• Actively contribute to sourcing suitable and affordable accommodation
• Excellent interpersonal, communication and administrative skills to manage a client caseload and own workload.
• You are pro-active and adaptable; uphold the dignity of all individuals you work with and demonstrate a willingness to follow best practice and a clear resolve to end homelessness.

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We are holding an open evening on Wednesday 2nd April between 5pm to 7pm at Skylight Brent, 1-2 Bank Buildings, High St, London, Harlesden, NW10 4LT to meet with the Skylight Director and Head of SHPS. To RSVP please email us (contact details can be found on our website).

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.

Working at Crisis

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:

• A competitive salary. Please note, our salaries are fixed to counter inequity and we do not negotiate at offer stage.
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
• Pension scheme with an employer contribution of 8.5%
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Flexible working around the core hours 10am-4pm
• Wellbeing Leave to be used flexibly And more! (Full list of benefits available on website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 6 April 2024 23:55

Interview process: Competency-based interview

Interview date and location: Thursday 17 and Friday 18 April 2025 at Crisis Skylight Brent, 1-2 Bank Buildings, High St, Harlesden, NW10 4LT.

Can I use Artificial Intelligence (AI) technology for my application?
We strongly discourage applicants from using AI technology at any stage of the recruitment process. This is so we can run a fair, transparent process which gives all applicants an equitable chance of success. We want to hear about your own experience and perspectives in your application and if shortlisted, during the interview too

Join Our Advice Workforce Development Programme – Welfare & Housing Trainee Adviser (4 Vacancies)

Are you passionate about supporting communities and looking to build a career in the advice sector? IRMO, in partnership with The Baytree Centre, High Trees, LAWRS, and Southwark Law Centre, is recruiting four Trainee Advisers as part of our Advice Workforce Development Programme.

This 12-month paid traineeship offers hands-on experience, structured training, and the opportunity to gain a Level 3 qualification in Information, Advice, and Guidance (IAG)—providing a strong foundation for a career in housing and welfare advice.

About the Role

As a Welfare & Housing Trainee Adviser, you will:
✔️ Provide direct support to individuals facing housing and welfare challenges
✔️ Receive supervision from experienced advisers and Southwark Law Centre
✔️ Develop knowledge of the welfare and housing system
✔️ Work towards a professional qualification and career progression in the advice sector

Who We’re Looking For

Essential Criteria
✅ At least one year’s experience (paid or voluntary) working with individuals in a supportive role (e.g. care worker, teaching assistant, mentor, project worker)
✅ Strong people skills, with the ability to build trusting relationships with service users
✅ A structured and organised approach to work
✅ A commitment to equality, diversity, and inclusion in service delivery
✅ Good spoken and written English and strong IT skills

Desirable Criteria
⭐ Experience working in a community setting
⭐ Knowledge of welfare and housing issues affecting communities in the UK
⭐ Additional language skills:

• Spanish (for IRMO & The Baytree Centre)

• Portuguese or Spanish (for LAWRS) – Preference for Portuguese speakers

• Understanding of issues facing Latin Americans in the UK (IRMO & LAWRS roles)

Please note: Some roles at LAWRS and The Baytree Centre are women-only positions due to the nature of the work (as per Schedule 9, Paragraph 1 of the Equality Act 2010).

Job Details

- Location: Office-based (Baytree, High Trees, IRMO) / Hybrid (LAWRS)
- Hours: Full-time (35 hrs/week) or part-time (min. 28 hrs/week)
- Salary: £25,207 per year (pro rata)
- Contract: 12-month fixed-term
- Application Deadline: Sunday, 13 April 2025 (11:59 PM)
- Interviews: Week commencing 21st April 2025

This programme is fully funded by London Funders through the Propel programme, with support from City Bridge Trust and London Legal Support Trust.

Location: Glasgow Union Street Shelter shop

Salary: £24,570.00 per annum, pro-rated

Contract: 6-month fixed term contract

Hours: 22.5 hours per week

Closing date: Tuesday the 15th of March at 11:30pm

We're looking for an inspirational people person to join us as a Assistant Shop Manager in our Glasgow Union Street shop. This is an exciting opportunity, and we'd like you to join us to help raise vital funds for homeless and badly housed people.

You will work closely with the Shop Manager to ensure the shop looks welcoming, visually appealing and the team of volunteers are motivated and keen to engage with customers and maximise sales.

About the role

You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role. You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers.

About you

You are a naturally energetic person with an enthusiasm for managing and empowering people. You know how to recruit and develop a team of volunteers, and your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs. Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause.

Apply to be part of our team and be the change you want to see in society. 

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

How to apply

Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement.

Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses:

• We prioritise diversity and have an inclusive and open mindset

Any applications submitted without a supporting statement will not be considered 

About Shelter Scotland

A home is a fundamental human need, as essential as education or healthcare. Yet over a million people in Scotland struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.

At Shelter Scotland we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent. We have committed to combat racism both within and outside Shelter Scotland and welcome you on our journey to becoming a truly anti-racist organisation.

Shelter Scotland helps over half a million people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

Safeguarding is everyone’s business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Safeguarding statement

At Shelter Scotland, we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. We also encourage applications from people, who have been homeless or have been at risk of homelessness. We are facing diverse problems, so need diverse people to tackle them. In addition to this, we encourage an approach to involving people with personal insight of housing issues and homelessness in our recruitment processes.

Shelter does not accept unsolicited CVs submitted by external recruitment agencies nor accept the fees associated with them. 

Mobile Caretaker - £25,506 pa

We have an exciting opening for a Mobile Caretaker who will ensure our care and supported housing sites and general need’s locations are regularly maintained to a high standard. You will perform low-level maintenance tasks and will be responsible for purchasing equipment based on service needs, providing receipts for each purchase made within an agreed budget limit.

Key Responsibilities

• Collecting and disposing of rubbish, bulk items, and recycling from bin stores.
• Performing low-level and grounds maintenance tasks such as grass cutting, strimming, and leaf blowing.
• Carrying out minor repairs and maintenance in both properties and communal areas as required.
• Conduct PAT testing on electrical equipment, maintaining a log of tested equipment and updating the Operative Supervisor accordingly.

Due to the nature of the role, you must have a driving licence and access to a vehicle for work purposes.

About Us

Hightown is a charitable housing association operating principally in Hertfordshire, Bedfordshire, Buckinghamshire and Berkshire. We believe everyone should have a home and the support they need, so our aim is to build new homes and to provide excellent housing and support.

We currently manage over 9,000 homes and employ over 1100 Permanent and Bank staff in our Care and Supported Housing Schemes and from our head office in Hemel Hempstead. We have an annual turnover of £121 million and a development programme that will deliver over 350 new affordable homes each year.

The Benefits

We offer a range of benefits which include:

• 33 days of annual leave including Bank Holidays, rising to 35 days with service
• £25,506 pa for 35 hours a week contract
• Monthly attendance bonus
• Ongoing professional development and support to deliver outstanding support
• Access to favourable discounts and savings at high street retailers, gyms, restaurants, and cinemas
• Workplace pension scheme and life assurance of three times your annual salary
• Employee support and health & wellbeing services
• Well-equipped on-site gym

Please note that we will be shortlisting and interviewing candidates on an ongoing basis and therefore we may close the vacancy early. Interested applicants are encouraged to apply as soon as possible to ensure they are considered.

If you are interested in joining our friendly team, please apply below.

We are an Equal Opportunities & Disability Confident Employer.

Property Services Director 

Salary: £90,000 circa 

Location: Wimbledon, London 

37.5 hours per a week 

Permanent 

Closing date 9 April 2025 

We are looking for an experienced Property Service Director to develop and manage quality homes and services that are attractive, safe, secure and comfortable for clients to live in and enjoy; to play an active role in the overall management of Evolve and the achievement of business plans and growth ambitions; to lead on overall Asset Management and Property services. 

Key responsibilities: 

• Regulation & governance 

• Managing homes and assets effectively 

• Health & Safety 

• Maximising growth and targeting investment 

• Environment and sustainability 

• Research and development 

• Relationship management 

Evolve Housing + Support is an equal opportunities employer and encourages applications from all sections of the community, including people who have experienced homelessness themselves. Equality, diversity and inclusion are key objectives for us, and we reflect this in our recruitment practices, actively seeking applications from all parts of the community regardless of race, religion or belief, sex, sexual orientation, gender identity, age, or disability.     

You will need to have the correct right to work in the UK in place, as Evolve does not have a sponsorship license.   

Please ensure that your answers give a clear outline of how your application meets the criteria for this role using the included job description and person specification.   

In return, we can offer you:   

• Over 6 weeks holiday per annum (rising with service)   

• Ability to buy or sell additional one week holiday per annum   

• Employer paid DBS checks   

• Occupational sick pay    

• Employer contributory pension scheme   

• 4 x Life Assurance   

• Medical Cash Back Plan   

• Yulife Employee Assistance & Rewards Programme   

• Cycle to work scheme   

• Full training and induction programme    

• Blue Light Card 

About us  

Evolve is a leading homelessness charity in London, providing housing and support to over 1,300 people each year.  

Our aim is to help children, young people and adults who are homeless or at risk of homelessness to become independent and resilient.  We believe in building on people’s strengths, aspirations and goals to help them break the cycle of homelessness.  

We offer a programme of support tailored to meet people’s individual needs, including housing, employment and skills training, mentoring and counselling. We work with young parents and children at risk of exclusion to build the skills and resilience that can help prevent homelessness. We campaign to end street homelessness. We build affordable homes to help people move on to an independent life.  

Salary: £35,850-£36,493 (London) / £31,994 (National) per annum
Hours: 35
Contract: Permanent
Benefits:

- 27 days’ annual leave + statutory holidays + three closure days over the Christmas period.
- Flexible working for all staff including working from home/hybrid working, and flexitime/TOIL scheme.
- Attractive family friendly policies.
- Private healthcare cover.
- Season ticket loans.
- Employee awards, and training and development opportunities.

For more information about our benefits please visit our website.
Office locations: London or Bristol
Please note, the successful candidate will be expected to carry out two days in-person working per week on average which will include attendance at your office location.
Flexible working arrangements can be discussed and agreed with the line manager subject to role and business needs.

The National Housing Federation (NHF) is seeking two policy specialists, one to work on decarbonisation and sustainability in the housing sector and one on resident engagement and welfare reform, as well as other high profile policy areas impacting on housing.
The NHF is the voice of housing associations in England. We are the trade body to almost 600 housing associations, who have grown from philanthropic roots to provide 2.6 million homes to around six million people. You can find further information about the NHF on our website. 
Policy Officers at the NHF shape our policy work in specific areas, with support from the rest of the policy team and the wider organisation. In this role, you would become the expert in your policy area, drawing on the knowledge and experience of our housing association members and your own skills and expertise.
Interested in applying your skills and knowledge to influence housing policy and working in a fast-paced environment?
Please scroll down to the bottom of the page to download the full job profile and person specification for this role.

Key elements of the role:

- Working closely with our members and helping to develop policy ideas and solutions;
- Engaging with members and stakeholders to identify and respond to opportunities and challenges facing the housing sector, now and in the future;
- Collaborating with internal and external stakeholders;
- Keeping up to date with the current policy environment, latest thinking and issues that impact housing;
- Contributing to the NHFs high profile events and campaigns;
- Influencing strategic stakeholders and policy makers.

The successful candidate will be able to demonstrate:

- A clear understanding of the processes of policy development, and substantial experience of working in a policy role (or in an equivalent role focused on developing strategic ideas and solutions);
- Experience of building relationships with, and influencing stakeholders;
- The ability to develop a strong understanding of specific policy areas;
- Strong analytical and communication skills.

Equality, diversity and inclusion
The NHF has published its equality, diversity and inclusion strategy, which was co-created with staff. We are proud to be an equal opportunity workplace and we value the contribution each individual makes to our work.
We are committed to equality, diversity and inclusion and are working to increase the diversity profile of our workforce. We are currently under-represented by ethnic minorities, people with a disability or disabilities and LGBTQ+, and would particularly welcome applications from people in these groups.

Disability confident employer
We are a disability confident employer and if you are a disabled person who demonstrates you meet the skills and experience we consider essential for the role, we will offer you an interview.
We are happy to consider reasonable adjustments to our recruitment process if you have a disability or have a condition that you feel may affect your performance during the recruitment process. Please contact Stephanie Green, People Manager with your request or to arrange a time to discuss in more detail.
Our role profile and job advert can also be requested in large print or in accessible format via this email address.

Uploading your CV and cover letter
If you decide to apply for this role, when requested, please upload a version of your CV that does not include any personal details, such as name, gender, age etc. You should also ensure that you do not add your name at the end of the cover letter. This will help us to shortlist candidates for interview based solely on their knowledge, skills and experience.

Right to work in the UK/UK VISA sponsorship
You must have the right to work in the UK and it is important to note that the NHF does not sponsor individuals to work in the UK.

Closing date for applications: 14 April 2025
Interview date: 6 – 8 May 2025

MHC plays a vital role in addressing the local challenges relating to homelessness and hardship in the borough of Maidstone, Kent. Our Food Bank provides essential supplies to households forced to choose between heating and eating, especially during the harsh winter months. The MHC Day Centre provides a vital refuge for individuals experiencing homelessness or at risk of losing their homes. Serving as a hub for essential services and support, the centre offers access to washing facilities, assistance with applications for benefits, jobs, and housing, and a nourishing home-cooked meal - all within a warm, friendly, and non-judgmental environment. Through these services, the centre helps restore dignity and stability to those in need. Meanwhile, our supported accommodation steps in where local councils may struggle to provide housing, helping individuals find long-term, stable solutions to their situation. We have been supporting the local homeless community for over 30 years and remain committed to continuing this vital work.

We are seeking a Manager to run our Day Centre and oversee the Food Bank and Goodsell House, our 10 bedded supportive housing unit

.

You will manage a small, dedicated staff and volunteer group who provide ongoing support to homeless people, with the aim of moving them on to permanent accommodation wherever possible. 

You will need effective leadership and management skills and will benefit from structured support from our Trustee group.

The working hours are 8am – 2.30pm and starting salary is £29K per annum, with a review after 6 months.

We are recruiting for a Housing & Sanctuary IGVA to join our team in Southwark; the scope on this job involves….

Job Title: Housing & Sanctuary IGVA

Location: Southwark
Salary: £28,104 per annum
Contract type: Full-time, Permanent

Hours: 37.5

We are recruiting for a Sanctuary & Housing Independent Gender Violence Advocate (IGVA) who is passionate about supporting women and children who are impacted by domestic violence.

The Sanctuary & Housing IGVA recognises that many survivors will approach Housing at moments of crisis when they are either considering fleeing or have already fled. The sanctuary & housing IGVA will carry a caseload of survivors and their children that require additional support, also will work closely with victims of domestic abuse from the point of crisis, to provide high quality independent advocacy and support to survivors of domestic abuse at the highest risk and their children. 

Where sanctuary is the most appropriate option you will ensure that all survivors who benefit from the installation of target-hardening provisions within their home will be able to access wrap-around support to ensure that, once the installations are in place, they can rebuild their lives and recover from their experiences of domestic abuse.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. 

Closing date: 9.00am on 28 April 2025

Interview date: 7 May 2025

Benefits

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.

This role will involve working directly with LGBT victims/survivors of domestic abuse and housing needs who are also experiencing other compound needs such as mental health or substance use issues. This will include offering clients a space to talk and think through options, helping them plan what they want to do, and advocating with other services to ensure they have access to the support they need.

You will also be responsible for managing a relationship with key partners and funders from within the violence against women and girls sector. This will involve attending regular partnership meetings, providing updates on service delivery and collaborating on reports to funders. You will also be expected to attend networking events as a representative of their organisation.

You will also act as the single point of contact for other team members with questions about housing support and clients experiencing multiple compound needs. You will provide practice development and advice sessions within the team on this topic.

Your work will focus on needs specifically related to experiences of abuse or violence, including issues such as support with the criminal and civil justice process, advocating for safe accommodation, safety planning and access to other services. You will be empathetic and thoughtful in your approach to understanding your clients’ needs, while remaining boundaried and mindful of self-care. You will work as part of their wider advocacy and support team and alongside mainstream services to ensure the voices and experiences of LGBT survivors are represented at a local and national level.

For more information on this role please download the attached job description.

Location: London. Hybrid working is available.
Hours: Full time (35 hours per week)
Contract: Fixed Term until March 2026
Reports to: Advocacy and Support Manager
Salary: £34,194.94-£38,981.45 (including inner London Weighting of £4,009.14 which is available to staff who live in London and/or work from their building in central London).

Closing Date

Applications should be submitted by April 16th
First round interviews will be held on April 29th

REF-220544

Who we are

At Balance we are committed to empowering those we support to build independent, fulfilled and self-confident lives. We work hard to ensure our charitable values are central to the professional experience of those who work for us, with us and who benefit from our services.
 

About this post
You will be creative and independent thinker, with excellent management and IT skills, who is able to support and empower the staff team at our supported living houses to create a welcoming and supportive home environment for adults living with learning disabilities.
 

You are someone who:

• Shares our values of professionalism, staff recognition, independence, empowerment, partnership and sustainability
• has excellent interpersonal, organisation and IT skills. 
• Actively support and promote the charity's objectives across its core boroughs and contractual partnerships.

Working expectations:

• The working day is 9-5pm Monday to Friday, but as the houses operate 24/7 there is an expectation to be available outside of these hours and cover shifts when necessary. 
• Participate in an on call rota with other senior team members. 
• Attendance and commitment to further training. 

Key Responsibilities for this role

• To support the Service manager in managing a team of staff providing person centred care to people with learning disabilities, Mental health heath and sensory support needs living in our 4 supported living houses, ensuring that the staff feel recognised for their work, development and accomplishments.
• To work alongside the Service manager and the senior team in supporting the development of the supported living houses service, ensuring its future sustainability.
• Maintaining a person-centred focus of support to ensure those we support have independence, self-confidence and control in managing their lives. Consistently empower those we support and help them have a voice.
• To ensure the service is demonstrating excellent professionalism and providing reliable and high-quality support. Ensuring the services meet our CQC requirements of being well-led, effective, responsive, safe, and compassionate.
• Build strong internal and external partnerships with other professionals and services for crucial collaboration in the work that we do to enhance problem-solving, creativity and improve communication and outcomes for those we support. 

Candidates should ensure their covering letter and cv address the key competences set out in the Person Specification.
 

Application Instructions

Candidates should submit their CV and covering letter using the link below:

Please note - we will be conducting interviews throughout the whole recruitment timeframe.

Property Service Inspector (Stock Condition Lead) - £42,558 pa

We are thrilled to offer an exciting opportunity for a Property Services Inspector (Stock Condition Lead) to join our dedicated team. The main responsibility is to carry out stock condition surveys of the association’s properties as part of an ongoing program.

In this role, you will leverage your technical expertise in housing construction to conduct regular inspections and address any necessary actions to meet the high expectations of our residents.

Key Responsibilities:

• Gathering information on the condition of Hightown’s individual properties and buildings to assess their overall state, identify necessary repairs, pinpoint health and safety concerns, and ensure that properties remain fit for purpose while continuously meeting the Decent Homes Standard (DHS).
• Collaborate with the Property Services Co-ordinator to raise orders for necessary repairs identified during inspections, using a list of approved contractors, ensuring that issues are addressed promptly with minimal disruption to residents.
• Reports on stock condition assessments, detailing the volume of issues and any related concerns, as directed by the Senior Surveyor.
• Carry out regular Fire Risk Assessments in communal areas, identifying any issues and initiating necessary actions. Report defects to the appropriate authorities promptly as required.
• Conduct post-inspections of completed work, exercise financial oversight, and ensure invoices are processed and approved for payment in compliance with financial regulations.

About You

We are looking for a compassionate, enthusiastic individual with a `can-do` attitude.
You should be able to work collaboratively within a team to deliver exceptional service and be adaptable in your approach to work. A strong commitment to equality, diversity, and supporting others is essential.

To apply for the Property Services Inspector role, you should have:

• Relevant experience or qualifications in a related field, such as building construction, surveying, or building regulations.
• A good understanding of Building & Fire Safety systems and regulations.
• The ability to regularly climb stairs and ladders.

Due to the nature of the role, you must have a driving licence and access to a vehicle for work purposes. You will also be required to have a DBS check.

About Us

Hightown is a charitable housing association operating principally in Hertfordshire, Bedfordshire, Buckinghamshire and Berkshire. We believe everyone should have a home and the support they need, so our aim is to build new homes and to provide excellent housing and support.

We currently manage over 9,000 homes and employ over 1100 Permanent and Bank staff in our Care and Supported Housing Schemes and from our head office in Hemel Hempstead. We have an annual turnover of £121 million and a development programme that will deliver over 350 new affordable homes each year.

The Benefits

We offer a range of benefits which include:

• 33 days of annual leave including Bank Holidays, rising to 35 days with service
• £42,558 pa for 35 hours a week contract
• Monthly attendance bonus
• Ongoing professional development and support to deliver outstanding support
• Access to favourable discounts and savings at high street retailers, gyms, restaurants, and cinemas
• Workplace pension scheme and life assurance of three times your annual salary
• Employee support and health & wellbeing services
• Well-equipped on-site gym

Please note that we will be shortlisting and interviewing candidates on an ongoing basis and therefore we may close the vacancy early. Interested applicants are encouraged to apply as soon as possible to ensure they are considered.

If you are interested in joining our friendly team, please apply below.

We are an Equal Opportunities & Disability Confident Employer.