Housing Jobs

To deliver an effective and friendly local customer facing housing service to residents.

To develop and maintain effective working relationships with Board members, residents and team members and work with council officers and other relevant agencies/services and professionals where required.

Ensuring tenants comply with the terms and conditions of tenancy agreements, particularly as they relate to the payment of rent and former tenant arrears and that leaseholders stay up to date with the payment of service charges. The post holder will have responsibility for the collection of arrears and to ensure arrears are kept to a minimum.

MAIN RESPONSIBILITES
Tenancy Management

1. To carry out detailed and regular monitoring of individual rent accounts, taking appropriate action as set out in CCRMO’s rent arrears policy and procedures.

2. To use initiative and judgement in considering the most effective and appropriate methods to contact tenants such as by telephone, email and home visits.

3. To provide appropriate advice, support and assistance to tenants, including referrals to appropriate support agencies to assist them sustain their tenancies

4. To deal promptly and effectively with all breaches of tenancies, including Anti-Social Behaviour.

5. Prepare possession applications for court hearings and attend court in support of any legal action.

6. Re-let empty properties in line with council/RMO policy, arrange viewings for prospective tenants & allocate property, minimising void turnaround time and loss of revenue.

7. Undertake 6 week settling-in visits and formally review Introductory and Secure Tenancies at appropriate intervals.

8. To conduct regular tenancy audits to enable CCRMO to confirm tenancy and refer suspicious cases to council to investigate

9. Report on key performance targets for rent collection and arrears, voids lettings and tenancy checks.

Leaseholder Service Charges

10. Ensure leaseholders comply with their lease and arrange approvals required under terms of the lease.

11. To carry out detailed and regular monitoring of all leasehold service charge accounts, taking prompt action to recover any arrears.

12. To provide information on service charge collection and arrears against key performance indicators.

13. To provide information to the Estate Director and the council to assist with identifying items to be re-charged to leaseholders in the annual service charge.

 Estate management

14. Assist the Estate Director and Estate Supervisor with monthly estate inspections as required.

Housing Support Worker

Temp (with the potential of becoming permanent for the right candidate)

Salford, Manchester

Full time

Our client

Morgan Hunt is supporting a local not for profit organisation, who provide high quality supported housing for vulnerable people. They are looking to recruit a Housing Support Worker to join them on a temporary basis initially, with the potential to become permanent for the right person. Properties are situation close to Manchester City Centre and Salford Shopping City.

As a Housing Support Worker, you will assist in the day to day running of the properties, carrying out housing support duties, whilst offering advice and maintaining contact with tenants to ensure effective management of the properties.

The role - Housing Support Worker

• Let properties in line with the organisations letting policy and procedure.
• Assess and process possible admissions to the accommodation and determine acceptance. In cases where information is present to indicate that persons should not be admitted, record the details accurately.
• Assess a prospective new tenant and advise them on the Assured Short-hold Tenancy agreement, tenant's handbook and other relevant Policies and Procedures.
• Record and undertake pre-admission inspections of properties and voids when and where appropriate.
• Ensure that all applicants receive appropriate help and advice to enable them to sustain a tenancy.
• Use the company's in-house IT system to maintain accurate records and to maintain corresponding written records accurately and in enough detail.
• Monitor check and inspect tenant's flats and own rooms to ensure the tenant is maintaining a clean room and its contents remain undamaged, carry out room inspections on a regular basis.
• Maintain daily written records and reports concerning tenants including accurate files. Make a full verbal and when necessary written report to the staff taking over the duty.
• Ensure that harmonious relations are maintained in all dealings with tenant's, their visitors, and other tenants within the property.
• Encourage and promote safety and security of their own dwellings.
• Monitor work practices to maintain their health, safety and welfare of colleagues, tenants, and visitors.
• Record any admissions, voids, incidents, or accidents which have occurred.
• Ensure that tenants receive personal mail.
• Ensure the tenants pay their weekly service charge accurately and in advance.
• Issue supplies of bedding, linen, hardware, crockery and cleaning materials to tenant's and record issues to the required inventory.
• Liaise with other Housing Support Workers, Benefits Agency, Housing Benefit and outside agencies on behalf of tenant's, e.g., Social Services, Health Visitors, G.P
• Report repairs required, faulty equipment, breakages or damage - ensure access to the Properties for maintenance and contractors.
• Take on, investigate, develop and resolve complaints casework including disputes, breaches of Assured Short-hold Tenancy agreement conditions and harassment using a broad range of interventions in line with the company's behaviour policies and procedures.

The candidate

• Experience of working with homeless people with a range of social problems including asylum seekers and refugees.
• Experience of working in unsupervised situations and the ability to make decisions.
• Experience of ascertaining and assessing the needs of individuals.
• Experience of networking and using a multi-agency approach.
• Knowledge of welfare rights and or housing benefit system.
• Knowledge of current, local and central government Homeless act.
• Strong IT skills i.e. windows 10, excel, word.
• Current Enhanced DBS certificate

Due to the nature of the role a current driving license and access to a vehicle for work are a mandatory requirement of this role.

Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.

We're looking for a Housing & Income Officer to join our Landlord services team located at our Head Office moving to Caledonian Road this year.

£32,000.00 per annum, working 35 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel valued? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives.

A dynamic, friendly and innovative care and support business known for its life-changing services is looking for a dedicated and target driven Income and Housing Officer who can maximise the organisation's rental income collection, effectively manage rent arrears and deal with other breaches of the occupancy agreement.

Managing a patch of 400+ units across our services you will ensure that challenging rent collection targets are met but also that everything is done to avoid eviction. Your personal qualities are as important in this role as your work experience.

Working alongside Operational Colleagues, the Income and Housing Officer will be responsible for overseeing the delivery of generic Housing Management services across their patch with the main focus on Income Collection and some ASB management. You will be expected to meet tight KPI's increasing rent collection and carry out rent arrears actions at all stages from the initial warning letters to the eviction stage.

In order to effectively deliver the services listed above to their patch, the Income and Housing Officer will need to work closely with Contract Managers and Support Workers working within our projects to empower and enable them to carry out their responsibilities. Strong interpersonal and stakeholder management skills are a pre-requisite to the role. The post holder will be extremely flexible and have the ability to effectively manage multiple projects at one time.

Fixed term contract of 6-9 months

Needs to be able to travel, some homeworking but priority is out on site visiting customers in their homes and having a presence in the community.

This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation.

What you'll do:

Take responsibility for maximising rent collection across a defined patch of Look Ahead's portfolio of properties ensuring that rent collection targets are met and tenancies sustained
Advise operational teams on their support related arrears management activities, including holding local surgeries with tenants and staff, taking direct control of higher level and more complex arrears cases
Proactively monitor all current and former accounts within the defined patch and make recommendations to the Housing Manager for appropriate former accounts to be written off or referred to Look Ahead's debt collection agency

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

An understanding of the needs of customers who have experienced homelessness and who may also have support needs.
Excellent time management skills to systematically monitor arrears and complete other tasks in a logical and systematic way.
Excellent communication skills and experience of dealing with vulnerable people in a sensitive , friendly and clear manner.
An understanding of how to effectively deal with breaches of occupancy such as anti-social behaviour and abandonment. .
The ability to communicate clearly with non -housing management staff and explain cases in a non technical way.
A logical approach to problem solving and a willingness to deal with problems quickly and efficiently.
A willingness to "go the extra mile" when working with our customers

What you'll bring:

Essential:

Experience of monitoring rent accounts and managing rent arrears
Experience of using computerised rent systems to monitor arrears and record information
Extensive knowledge of welfare benefits ,especially housing benefit
Experience of liaising with housing benefit departments ,the DWP and other external agencies

About us:

Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the South East. As an organisation we deliver over 110 services, providing support to around 7000 customers each year. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full job description

At DASH we believe that everyone, regardless of circumstances, should have a fundamental right to a place of shelter, and help to rebuild their life.  We have been making a positive intervention on single homelessness since 1972. We do this through the provision of supported housing and enhanced management services for individuals with multiple disadvantages, who are in housing need.

We have an exciting opportunity for you to join our team as a Housing & Support Worker, where empowering individuals living in our supported accommodation will be at the heart of what you do. 

The successful candidate would work across all DASH supported housing projects, but primarily within our Dispersed Service based in the Durham area.  You will be responsible for providing enhanced housing management, advocacy and support to residents with mid to high, multiple needs including mental and physical health issues, history of DV, substance dependency and housing related support needs. 

You will be focussed on helping our residents to build on their strengths, overcome problems and support them to move towards a more independent lifestyle. You’ll do this through your care, respect, empathy, and commitment to creating and delivering tailored, personalised support plans, and multi-agency working.

Maintaining a safe and secure environment is key, this may see you dealing with emergency situations and so you will work within H&S procedures especially regarding Risk Assessment, Safeguarding, and Lone Working.

About you….

You will be passionate about providing tailored support according to our residents’ individual needs, applying the principles of Strengths-Based and Trauma Informed Care.

You will have experience of support work or social care, and a knowledge and understanding of mental health issues and behaviours that challenge.

You will be an excellent communicator and advocate on behalf of our residents, working collaboratively with other agencies to gain best outcomes.

You will be proficient in the use of IT including CRMs, email and web-based applications.

Resilience is key, you will have the ability to stay calm under pressure and work on your own initiative whilst maintaining personal and professional boundaries.

You will have the ability to work within policies, procedures, and regulations, including Safeguarding and Lone Working.  You will need to undertake an Enhanced Disclosure and Barring Service check – paid for by us of course!

You will possess a full UK driving licence and have access to your own personal transport.

We ask for a flexible approach to help us provide 24/7 support to our residents, this may include occasional evenings/weekends and covering out of hours on-call.

In return we can offer you an incredibly fulfilling role, enahnced staff benefits package and the chance to be part of a fantastic team making a real difference to the lives of our residents and the communities we serve.

As an inclusive employer and a local charity, we aim to reflect the communities we serve in order to drive the right employee, resident and charity outcomes. We encourage applications from candidates from a variety of backgrounds and life experiences.

To apply please email a covering letter outlining your suitability for the role and why you wish to apply, along with your up to date CV

Housing and Criminal Justice Worker

Location: South Cumbria (Barrow and Kendal)

Salary: £24,020 - £30,790 per annum

Our client is one of England’s most successful home-grown charities. They provide free, confidential support for alcohol, drugs, housing, or mental health in friendly local places across the UK. They are committed to fair chances for all and making sure everyone can access the help and support they need to realise their potential. By joining their teams of passionate individuals, you will be contributing to making this happen.  You can really make a difference by believing in their service users and their ability to make positive changes when they don’t always believe in themselves.

The Role

Many of the people accessing RSC services face multiple challenges beyond those presented by problematic substance use. Some people are homeless or are facing loss of accommodation, they may have a history of repeat homeless and struggle to remain in their home without support. Some people have a history of offending and may have spent periods of time in prison and under the supervision of the Probation Service.  People facing these multiple challenges are more likely to also have a history of mental ill-health, trauma and adverse childhood experiences, and are the group that are at the highest risk of harm among those who access the RSC service.

The Housing & Criminal Justice Pathways worker role is to support people facing these multiple, complex and interlinked challenges. Building trusting relationships with the people you will support can be a difficult, frustrating and challenging process - challenging stigma, barriers and "closed doors" along the way. As a result the role is also highly diverse and rewarding, as you support people through their recovery journey. 

You will be working within the wider RSC South Cumbria Team. This is a multi-disciplinary recovery team comprising Recovery Coordinators, Hope workers, Medics, a Counsellor, a Housing and Criminal Justice Pathways worker, an Employment specialist, an Admin team and Volunteers. They are a supportive and welcoming team, who are passionate about supporting and promoting recovery for those they care for and within their local community.

Key Responsibilities

· Manage a caseload, devising, implementing, and reviewing on-going co-produced support plans

· Supporting individuals to access and maintain engagement with wider support services including Recovery Coordinators, Probation Practitioners, Housing Options Teams and Housing Officers, and Mental Health teams

· Working collaboratively with key partners and colleagues to achieve the best health and well-being outcomes for individuals

Skills and Qualifications

· Good general education with GCSEs (or equivalent) in Maths and English.

· Proficient in Microsoft Office programmes.

· Knowledge of welfare benefits system and relevant legislation.

· You will have a passion for making a difference and fair chances for all should be at the core of everything you do.

· You will be compassionate, with empathy for and an understanding of the needs of the individuals you will be supporting.

· You will have a tenacious, innovative and resilient approach to delivering support.

· The role will require you to deliver outreach support - a full UK driving licence and access to a car are a requirement of the post.

Benefits

· Generous annual leave entitlement (27 days, plus bank holidays, increasing to 32 after 1 years’ service)

· Annual leave purchase scheme

· Enhanced occupational sick pay

· Enhanced employer contribution to your workplace pension

· Death in service benefit

· Free Will writing

· Eyecare vouchers

· Blue light card discount

· Fantastic learning and development opportunities, including free training courses

· Work-life balance- flexible working and family friendly policies

· Happy, Healthy You! – their wellbeing offers for their workforce

· Employee Assist Programme and Support Networks

To Apply

If you feel you are a suitable candidate and would like to work for this reputable organisation, please click apply to be redirected to their website to complete your application.

Applications Close Date: 11th July 2024

The organisation is an equal opportunities employer 

The organisation value unique perspectives and experiences that everyone can bring, and fully understand the strength in diversity and inclusion. They encourage applications from all backgrounds, regardless of race, gender, religion, gender identity, sexual orientation, national origin, or disability. If you have a genuine passion for working for them, they want to hear for you. They also welcome applications from people with lived experience with substance use.

We're looking for a kind, compassionate and resilient Housing Advice Worker to join our Homelessness service in Kent.

£26,077.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you have an exciting future? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Working within our Kent Domestic Abuse services, Tenancy Support Workers will provide resettlement support to customers who are moving on from refuge and domestic abuse tenancy support to community clients who have accessed the Sanctuary Scheme in West Kent.

Look Ahead operates trauma and psychologically informed approaches, ensuring that our customers benefit from being supported through strengths-based practices. Tenancy Support Workers share responsibility by ensuring that a holistic and cohesive model of customer support is embedded across Kent.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

* Building supportive, trusting relationships with customers who are currently in refuge to make the transition to permanent accommodation smoother.
* Supporting community customers who have accessed the Sanctuary Scheme to remain in their properties and manage the risks associated with that.
* Supporting key customers to set personalised goals in the form of a move on Support Plan
* Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking.'
* Ensuring customers have full access to any move on welfare support by completing move on paperwork prior to customers move on date.
* Liaising and building partnerships with local charities to support customers with move on items
* Accompany customers to property viewings.
* Helping to set up utilities for move on customers
* Working proactively with the refuge and IDVA teams and referring any clients/customers to the IDVAs where required.
* Completing Marac referrals for high risk community client.
* Empowering customers to ensure they receive the service and benefits to which they are entitled
* Proactive development of links with local statutory and voluntary organizations to provide a range of engagement opportunities for customers in the communityMission & Values 'Working with people to make choices, achieve goals and take control of their live through high quality care, support and housing'
* Involving customers in the design, development and delivery of the service
* Develop links with private sector landlords, estate agents and other housing providers in order to source additional units and move on accommodation

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

* Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
* Exudes a warm friendly presence and open behaviour
* Prefers working as part of a group or team
* Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
* Has a practical and logical mind and is naturally well organised
* Thrives on change and enjoys dynamic diverse environments

What you'll bring:

Essential:

* NVQ Level 2 or equivalent experience in the social care/charity sector

Desirable:

* Full Driving Licence and access to use of vehicle

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Housing Officer

• Location: Portsmouth
• Salary: £24,962 Per Annum (Base salary £23,962 + £1,000 Unsociable Hours Allowance)
• Hours: 35 hours per week (plus 5 hours paid lunch break)
• Additional Information: Driving License and access to vehicle MANDATORY

About Nacro: Nacro is a social justice charity with over 50 years of experience, dedicated to transforming lives, strengthening communities, and reducing crime. We offer innovative services, including housing support and education programs, aimed at tackling the root causes of crime.

Role Overview: As a Housing Support Worker with Nacro in Portsmouth, you'll support residents within our Community Accommodation Service – Tier 2 (CAS-2), helping them secure and maintain stable housing, reducing reoffending risk, and supporting their reintegration into society.

Key Responsibilities:

• Develop and implement support and safety plans.
• Maintain and equip properties for safe, comfortable living.
• Assist residents in understanding their responsibilities and preparing for future accommodation.
• Empower residents to achieve their goals and foster independence.
• Collaborate on comprehensive move-on plans for future housing needs.

Key Skills, Experience, and Knowledge:

• Commitment to Nacro’s values.
• Knowledge of issues affecting individuals in the Criminal Justice System or experiencing homelessness.
• Ability to develop person-centred support and move-on plans.
• Understanding of safeguarding and working with vulnerable adults with complex needs.
• Flexibility to travel within your patch and cover other local areas as needed.

What You Can Expect:

• A supportive, dynamic team focused on delivering results.
• Flexible working within the community, with the ability to work from home between visits.
• Commitment to your career development.
• Excellent benefits, including annual leave, enhanced sick pay, family leave, cycle to work scheme, season ticket loans, pension scheme, health cash plan, and more.

This role requires regular travel; a Full Driving License and access to your own vehicle are essential (mileage expenses at 45p per mile). An Enhanced DBS check and Prison Clearance are also required.

Apply here: https://nacrojobs.engageats.co.uk/Vacancies/W/1461/0/432114/23125/housing-support-worker-portsmouth-and-fareham

We're looking for a Housing & Income Officer to join our Landlord Services team based locally at our services in Bracknell, Windsor and Maidenhead.

£32,000.00 per annum, working 35 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel in control of your career? You'll feel at home here.

Look Ahead manages a number of young people services in Bracknell and the Royal Borough of Windsor and Maidenhead.

Look Ahead is looking for a highly motivated and committed Housing & Income Officer for an initial 6-month placement to work alongside our support workers and deliver a good quality intensive housing management service to our customers.

The successful applicant will be responsible for all aspects of housing management within the service. This will include rent arrears management, occupancy agreement management, ASB management, void management and some compliance and repair reporting responsibilities. This is not an exclusive list.

You will be based at our local offices in Bracknell, the Royal Borough of Windsor and Maidenhead. You will have significant daily contact with our customers and staff.

This role is a Fixed Term Contract, lasting 6-9 months.

This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation.

What you'll do:

* Sign up new customers to the appropriate occupancy agreement and ensure housing benefit claims submitted and maintained correctly.
* Be responsible for monitoring and updating all relevant information on Look Ahead`s housing management database including inputting all new customers and ending occupancy agreements in a timely way.
* Proactively monitor rent accounts and take timely and effective action to deal with increasing rent and service charge arrears.
* Ensure all customers are supported to have the most appropriate payment method (rent payment cards, direct debit etc.) for their individual circumstances to ensure easy payment of their rent and/or arrears.
* Lead on making back-dated claims for housing benefit and appealing over-payment deductions.
* Ensure that all customers are kept informed of their rent account status regularly and that action plans are agreed with customers to address any arrears or other rent related issues promptly.
* Issuing arrears warning letters, monitor payment agreements and escalate arrears enforcement action.

For the full list please see our website

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

* Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement.
* Approachable and open behaviour. Can work independently and as part of a team.
* Prefers working as part of a group or team.
* Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement.
* Exercises decisions and discretion in a non-judgmental manner.
* Is assertive and will challenge others.
* Has a practical and logical mind and is naturally well organised.
* Thrives on change and enjoys dynamic diverse environments.
* Demonstrates significant confidence and high levels of self-esteem.
* Is respectful, articulate, and sensitive in style of communication.
* Is passionate and enthusiastic about his/her career and job experiences.
* Is motivated towards excellence and improvement of personal performance with a can-do attitude.
* Committed and passionate about improving the life chances of vulnerable customers.
* Ability to cope positively with challenging and diverse behaviour.

What you'll bring:

Essential:

- Experience of monitoring rent accounts and managing rent arrears
- Experience of using computerised rent systems to monitor arrears and record information.
- Ability to track and manage void properties and ASB cases.
- Knowledge of managing ASB and lettings and be able to explain good practice in this area.
- Extensive knowledge of welfare benefits, especially housing benefit.
- Experience of liaising with housing benefit departments, the DWP and other external agencies.
- Confidence in interpreting rent accounts and using IT packages to run and create reports, identify priorities, and update records.

Desirable:

- 1-2 years' experience in housing management.

About us:

Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the South East. As an organisation we deliver over 110 services, providing support to around 7000 customers each year. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

We are looking for an experienced and enthusiastic Senior Housing Support Worker to take a lead role in the provision of a comprehensive housing related support & development service to YMCA Leicestershire residents to enable them to build firm foundations for a positive future.

Salary: £27,144pa. (Grade C1)

Hours of Work: 40-hours per week including 1- hour paid lunch. This will include some evening and weekend work as well as being part of the emergency on call rota

Location: Based at the Aylestone Centre in Leicester (LE2).

Benefits include: A generous 33 days of annual leave including bank holidays, Birthday Leave, Service Leave, Welfare Leave, Pension and Health Cash Plan, Company Sick Pay Scheme, Free YMCA Gym access, Free Parking at Aylestone, Blue Light Discount Card, and Complimentary Y theatre tickets.

Key responsibilities will include:

• Taking a lead role in the provision of a comprehensive housing related support & development service to YMCA Leicestershire residents to enable them to build firm foundations for a positive future as part of a person-centred approach tailored to individual needs.
• Holding a support caseload working as part of a multi-disciplinary team to help young people identify and meet their personal, social, health, learning and employment needs as identified in their Support and Resettlement plan, within an average 6-month time frame.
• Carrying out weekly Health & Safety Room Checks of the accommodation in which young people are living
• Proactively managing and leading a team of support workers using organisational policies and contractual expectations.
• Developing and implementing strategies to manage challenging behaviour in a professional manner
• Understanding and advising the team on the principles of relevant legislative frameworks

About you

As a Senior Housing Support Worker, you will have excellent interpersonal skills, with evidence of establishing and maintaining good working relationships with team members, young adults and multi-agency teams. You will also have excellent written and oral communication skills as well as a high level of honesty, integrity and confidentiality. You will be a proactive team-player and have experience of working disengaged young adults with complex needs and challenging behaviour.

To succeed in the role of Transition Coach, your key skills will include:

• A recognised formal qualification in Social Work, Youth & Community Development, Housing, Criminology or relevant Social Science to degree level or equivalent.
• Proven experience at a comparable senior level
• Clear understanding of the needs of homeless people
• Direct experience of working with disengaged young adults with complex needs and challenging behaviour
• Direct experience of working with a range of multi-agency partners at delivery level.

We seek candidates to join our expanding Law Centre team which is dedicated to providing access to justice for people affected by poverty and social inequity in South London.

Our team is very diverse in terms of cultural diversity and lived experience, the roles combine office-based (Elephant and Castle, Southwark, London) and remote working, and we offer staff a range of competitive benefits.

We value diversity and warmly encourage applications from disabled and LGBTQIA+ people, candidates who share lived experiences with our service users, and people from Black, Asian and ethnically minoritised communities.

Housing Solicitor

Closing date for applications 23:59 hours on 10th July 2024

Salary: Up to £45,000 per annum (depending on experience)

To apply visit our website to download a recruitment pack 

The successful candidate must:

• Be a qualified as a Solicitor or Barrister (England & Wales)
• Have a current practising certificate and at least 2 years’ post qualification experience in housing law
• Be qualified as a Housing Legal Aid Supervisor or able to meet the Supervisor Standard within a period acceptable to the Legal Aid Agency and Cambridge House

ASH Co-op is a thriving tenant-managed housing co-op in Cambridge. We have two part-time staff and are looking for a focused, committed, self-motivated and enthusiastic person to take the role on to cover for maternity leave to start from late September. 

This is a varied front-line role involving collecting rent and taking enquiries, including maintenance requests and applications for membership. It also involves monitoring budgets, some basic accounting and general office administration. You must be IT literate with a good working knowledge of excel and will ideally have previous experience of housing work, or a similar office environment.

PURPOSE OF THE JOB
To be responsible, with our other housing co-ordinator/s, for the day-to-day running of ASH Co-op in co-operation with the membership; deal with outside bodies on behalf of the co-op; keep computer records; maintain and develop office and financial systems; and provide administrative support for working groups.

REPORTING TO 
The Employment Co-ordinators, who are elected by the members on to ASH Co-op’s committee.

MAIN DUTIES AND RESPONSIBILITIES
All tasks are to be carried out with the relevant Co-ordinators and Working Groups where appropriate.  As a volunteer led organisation, the Housing Co-ordinators will be expected to liaise with working group co-ordinators from time to time to agree how tasks will split between them.  A key responsibility of the Housing Co-ordinators is to provide continuity where volunteers are unable to do so.

The successful applicant will be able to work Tuesdays and spread remaining hours across other weekdays between 8am-7pm when needed. The core office opening hours are 9.30am- 5pm. This role is being offered on a 13 month fixed contract.

Application date closes 10th July.

Interviews to be held late July 2024. 

Please ensure you clearly state whether you will be applying for the Part Time or Full Time role in your application.

This is a new and exciting role in Refuge, the post holder will be embedded within district borough housing teams to facilitate dual working that will ensure that survivors’ safety and housing needs are met. The housing advocate will be collocated within the council offices of their designated area to help facilitate:

• Close working relationships with Housing colleagues
• Provision of specialist knowledge relating to DA for Housing Officers and Homelessness Teams to draw on
• Specialist support for survivors at the moment of crisis
• Provision of advocacy; supporting survivors to access safe accommodation
• Joint working with the IDVA or Domestic Abuse Outreach services to ensure all the survivors’ needs are met.

This recognizes that many survivors will approach Housing at moments of crisis, when they are either considering fleeing, or have already fled.

The housing advocate will carry a caseload of survivors that require additional support. They will work closely with survivors of domestic abuse from the point of crisis, to provide high quality independent advocacy around housing needs.They will empower survivors by providing them with emotional, practical and individual safety support. They will ensure that survivors are provided with a safe, supportive and welcoming environment, enabling them to access their rights, make decisions and increase their life options.

Co-located housing advocacy is another form of community-based specialist domestic abuse advocacy support that focuses on victim/survivors’ self-identified needs, rather than needs defined by the service and any pre-defined actions the agency thinks victim/survivors should take. The work is undertaken with the victim/survivor around their individual needs and for a period dictated by need, not targets.

THE ROLE: Full-time (37.5 hours per week) / Permanent / Working Monday to Friday, 9.00am-5.00pm.

Our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health. 

Are you a person-centred leader who thrives on getting the best results possible, leading a dynamic team to encourage positive change for young people?

If so, we have an exciting opportunity for a Supported Housing Manager to join us managing our Worthing foyer. The Worthing Foyer provides accommodation for 29 young people. The focus of the work is to engage creatively with young people to identify, map and encourage growth of their strengths and talents as they develop into a sustainable and independent adulthood. The Supported Housing manager is responsible for the daily operations at Worthing Foyer providing a high quality, safe, welcoming and secure supported housing accommodation for young people at risk whilst leading and developing the team. In delivering the role, you will be responsible for:

-- Service Provision: Responsible for the daily operations of the service so that it meets the requirements of the service specification, and:

- reflects Psychologically Informed Environments (PIEs), Trauma Informed approaches and restorative practices

- identifies, maps and encourages the strengths and talents of each young person, enabling them to acquire the skills they need to lead independent and fulfilling lives

-- Leadership and People Management: Lead and manage a team, recruiting and inducting new staff, and supporting their performance to ensure high standards of service at all times

-- Partnerships: Develop and maintain effective working relationships with partner organisations that add value to the core, commissioned service (or have the potential to) attending relevant multi-disciplinary meetings as needed

-- General: Be a member of the ‘on call’ rota to provide out of hours management support to projects in the wider locality

ABOUT YOU: We know that there are great candidates who will not fit everything described, or who have important skills we have not mentioned. If that is you, please do not hesitate to apply and tell us about yourself

You will already have experience of leading supported housing services, with proven experience in safeguarding in a supported housing environment. You will have a sound knowledge of the additional risks incurred by children and young people who have multiple, and complex needs due to their experiences and knowledge of trauma informed practice and how to create psychologically informed environments. In addition, you will be flexible, with the ability to work under pressure, multi-tasking and dealing with competing priorities. Ideally you will have knowledge and knowledge of Ofsted. 

CLOSING DATE: 16 July at midnight. Successful candidates will already have the right to live and work in the UK

An inclusive workplace - We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. 

Accessibility - If you require assistance or have questions regarding the application process, please do contact us

YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced DBS (including the Children’s and Adults’ barred lists) check.