Head Of Service Jobs

Head of Services

Job description and person specification

Salary: £42,060 to £47,432 (depending on skills/experience)

Hours: Full time (37 hrs per week)

Reporting to:     Chief Executive Officer

Direct reports:   Programme Lead, Wellbeing & Creative Arts; Counselling Services Lead; Children & Young People’s Lead

Location: Sevenoaks, although we operate flexible working in which staff can work from home for part of the week and some travel may be required on occasion.

About West Kent Mind

West Kent Mind enriches lives through better mental health by offering support to get well, stay well and thrive. We are an ambitious, award-winning organisation and an enthusiastic member of the Mind federation. We value collaboration, partnership, creativity and growth.

Job description

Purpose of the role

This is a senior leadership role within West Kent Mind. The Head of Services is responsible for overseeing and developing the charity's mental health services to ensure they meet the highest standards of quality, compliance, equity and effectiveness.

This role requires a proactive and forward-thinking leader who can manage service delivery, inspire teams, and foster relationships with stakeholders. Working closely with the CEO and colleagues within the Senior Management Team, the Head of Services will play a key part in shaping the organisation’s future.

Key Objectives include but are not limited to:

• Provide motivational leadership to foster a positive, accountable, and high-performing culture while collaborating with senior management on strategic goals.
• Design and deliver community-focused services aligned with organisational priorities, monitoring and evaluating their impact.
• Oversee innovative, evidence-based mental health services, ensuring continuous improvement through feedback and analysis.
• Involve service users in the design and evaluation of services, ensuring responsiveness to diverse needs.
• Ensure compliance with legal, regulatory, and quality standards while maintaining effective performance monitoring systems.
• Build strategic partnerships, drive innovation, promote best practices, and represent the charity externally.
• Manage budgets effectively to maximise income and embed equity, diversity, and inclusion across all activities.

Person specification

Who you are

• All previous experience may be paid or voluntary, full or part-time, in the UK or overseas.
• You have demonstrable experience in a senior role managing mental health or related services.
• You have strong management and leadership experience with the ability to inspire and motivate teams.
• You have a comprehensive knowledge of mental health issues, service delivery models and best practices.
• You will have had experience in designing, developing and implementing new services that are client-centered, impactful and aligned with strategic priorities. of service design and development and the implementation of new services.
• You are confident in using data and a CRM system (we use Beacon) to evidence organisational impact, monitor performance and report against strategic objectives. committed to evidencing West Kent Mind’s impact effectively and reporting against our strategic plan and are confident in using data and a CRM (Beacon) to do this.
• You have exceptional communication and relationship-building skills with experience working collaboratively with funders, commissioners, and internal and external stakeholders, including co-production and involvement with client.
• You have an in – depth understanding of compliance requirements in the health or charity sector, including GDPR and safeguarding of children and adults.
• You are committed to excellence in all that you do and embedding the principles of West Kent Mind and better mental health for all.
• You are driven by addressing inequalities with a strong commitment to equity and diversity.
• You have discretion and judgment when dealing with sensitive and/or confidential information and are flexible and adaptable.
• You are resilient with a proactive approach to safeguarding your personal wellbeing and that of your team.
• A professional qualification in mental health, social care, or a related field would be desirable but not essential (e.g. BACP, UKCP, HCPC, BPS).

What You Will Offer Us

• You can demonstrate that you have significant experience in a senior leadership role managing mental health related services, with a proven track record of success.
• Your strong leadership and management skills, and the ability to inspire, motivate, and develop high-performing teams.
• Your expertise in designing, developing, and delivering innovative, client-centred services that align with West Kent Mind’s strategic priorities and the needs of the community that we serve.
• You have comprehensive knowledge of mental health issues, service delivery models, compliance requirements, and best practices, including safeguarding and GDPR.
• You have exceptional communication and relationship-building skills, with experience collaborating with key stakeholders such as trustees, funders, and service users.
• Your understanding and confidence in using data and CRM systems (we use Beacon) to monitor performance, evidence impact, and report effectively on strategic objectives is key to this role.
• You have a strong commitment to equity, diversity, and inclusion, ensuring services address inequalities and are accessible to all.
• A proactive, resilient, and solution-focused approach, with discretion and adaptability when handling sensitive or complex challenges.

Key Responsibilities

• Provide supportive and inspirational leadership to service leads and teams, creating an environment where staff feel valued, motivated, and equipped to succeed.
• Promote a culture of accountability, learning, and excellence across service teams.
• Collaborate with the Senior Management Team to deliver organisational priorities and contribute to strategic planning.
• Design and plan a programme of services that meets local community needs, in line with the organisational strategic plan.
• Monitor, evaluate, and report on the impact and success outcomes of these services.
• Drive the development, planning, delivery, and evaluation of mental health services.
• Develop and implement innovative, client-centred service models and interventions tailored to the needs of the community.
• Contribute expertise in the tendering and rollout of new services to ensure they are robust and effective.
• Ensure all services are evidence-based, client-focused, and compliant with relevant regulations and quality standards.
• Promote continuous service improvement and growth through feedback, analysis, and collaboration.
• Engage clients and service users in the consultation, design, implementation, and evaluation of services.
• Deliver flexible, client-centred services that are responsive to and accommodate the needs, wishes, and aspirations of service users.
• Ensure all services comply with legal, regulatory, and contractual requirements, including safeguarding, health and safety, and GDPR.
• Maintain robust systems for monitoring and reporting service performance and impact, including overseeing client information on the CRM system and capturing relevant data.
• Advise and support the CEO on meeting regulatory requirements related to service delivery.
• Work closely with the Fundraising team to identify and develop opportunities to expand existing revenue streams for service delivery.
• Build strategic and sustainable partnerships across statutory, corporate, voluntary, and public sectors to maximise impact for beneficiaries.
• Play a key role in driving organisational innovation, supporting service leads to respond to needs, and ensuring best practices are captured, celebrated, and promoted.
• Represent the charity at external meetings, forums, and events to advocate for mental health and the charity's services.
• Contribute to the Mind federation, supporting its strategic direction and offering expertise where appropriate.
• Manage the services budget to maximise income and ensure good value for money.
• Support project leads and teams in managing individual budgets and reporting to funders.
• Embed equity, diversity, and inclusion best practices into all aspects of your work.

Adopting Our Fundraising Culture

At West Kent Mind, we foster a fundraising culture where staff, volunteers, and trustees advocate for and contribute to our fundraising ethos. We expect everyone to play a role in generating income, whether collaborating on funding for your work area, writing a thank-you note to a donor, or sharing a beneficiary’s testimonial to support a grant application. Securing income is vital, and we ask you to embrace this ethos with energy and passion—no expertise required.

Benefits

We’re a charity with a mission to make a positive impact. You’ll join a passionate, dedicated team with a big heart.

Holidays

You’ll receive 23 days’ holiday, rising annually by one day to 30 days, plus bank holidays. We also give an extra three days between Christmas and New Year. Holidays are pro-rata for part-timers.

Learning

We support professional development with coaching, training, and mentoring opportunities. All roles include free Mental Health First Aid training.

Pension

If eligible, you’ll be auto-enrolled in our pension scheme, with a 3% employer contribution.

Employee Assistance Programme

Our confidential Employee Assistance Programme offers 24/7 advice, counselling, and online tools to support your wellbeing.

Application Process

The job description and person specification are attached or on our website. For an informal discussion, contact us at jobs @ westkentmind. org. uk.

Submit your CV and a statement (max. 2 A4 sides) showing how you meet the person specification to jobs @ westkentmind. org. uk by Tuesday, 25 February 2025, 5pm. Please include the job title in the subject line. Due to application volumes, we may not acknowledge receipt—thank you for understanding.

Complete an Equality & Diversity monitoring form on our website (processed anonymously).

Interviews are scheduled for 10–11 March 2025, with shortlisted candidates notified by 28 February 2025.

Role Profile

Role: Head of Services

Term: Permanent

Salary: 34 – 36k

Responsible to: CEO

Pension: 6% employer contribution

Health: Cash Plan Health Scheme and Health & Wellbeing Assistance Programme

Hours: 30 - 37.5 (flexible)

Annual Leave: 29 days & 8 bank holidays

Key aspects of the role

· Provide day to day support and line management to the management team

· Develop the management team ensuring consistency in staffing across community & accommodation

· Support the management team to work together and support each other on a day to day basis

· Embed a culture of high standards of performance across teams

· Maintain excellent relationships with commissioners and partners ensuring services are compliant with all areas of contract requirements.

· Embed Pdap values and culture in all aspects of service delivery.

· Deputise for the CEO in her absence when required.

· Take part in the management back up on call rota.

Delivering Quality Services

· Work with the quality lead and the management team to review and analyse service level data, identifying good practice and areas for improvement. Produce high quality reports for commissioners, SLT and the Board of Trustees.

· Support the continuous development of staff and managers and celebrate success.

· Promote and embed a culture of equality, diversity & inclusion across all aspects of employment and service delivery.

· Work as part of Pdap senior leadership team to ensure services are delivered to a high standard and adequately resourced.

· Ensure Managers adhere to agreed budgets related to their service.

· Assist in setting annual budgets for Pdap, ensuring that all resources, assets, and monies are always properly accounted for.

· Participate in the recruitment, selection, and deployment of the staff team and ensure that Pdap values are integral to this process.

· Support the management team to develop their teams including development of performance improvement plans where required.

· To oversee Pdap case management systems ensuring they are fit for purpose.

· Embed safeguarding policies and procedures throughout service delivery ensuring all staff are confident in managing safeguarding concerns.

· Ensure Health and Safety compliance is maintained in all areas of legislation and law and good practice requirements across services.

· Work with our external HR consultants where required ensuring we adhere to employment law and best practice.

· Keep up to date with new developments, research and innovation incorporating these into service provision.

Working in Partnership

· To promote Pdap ethos and values across the organisation and in external partnerships.

· To liaise with other agencies on behalf of Pdap and represent the wider complexities of those experiencing domestic abuse.

· To represent Pdap at a strategic level including attendance at meetings, attending advisory groups with a view to influencing how stakeholders improve their response to domestic abuse.

· To develop and maintain good positive working relationships and referral pathways with relevant agencies and professionals in relation to domestic abuse services.

· Alongside the management team deliver training, presentations and awareness raising to external partners & community audiences.

Promoting EDI and accessibility

· Ensure that the views of Pdap’s clients, those with lived experience of domestic abuse and stakeholders are at the core of all our work and to take full account of these in the development of new services.

· Contribute to regular review and updating of equality action plans identifying areas we can further improve.

· Champion equality and diversity principles in practice.

· Actively and appropriately challenge all forms of discrimination.

· Proactively promote equality and diversity in all work with clients, ensuring fair access to services for all.

· Ensure effective implementation of Pdap’s Equality and Diversity policies and ensure integration of an equalities and human rights agenda in all areas of work.

It is essential to the development of Pdap service delivery that the post holder is able to respond flexibly to changes in the requirements of this post.  This job description is therefore a guide and not an exhaustive list of all responsibilities the post holder may have over time.

Person Specification

Skills & Experience

Essential/Desirable

At least 2 years experience in a senior management role with responsibility for the line management of front line staff

Essential

Ability to identify areas of development for staff and support them to improve their practice

Essential

Experience managing and working to organisational budgets

Essential

Experience working in Domestic abuse or aligned sector such as substance misuse, housing, mental health, social care etc

Essential

Experience of working in the third sector

Desirable

Experience managing multiple contracts

Essential

Ability to work independently and within a team, to plan and manage a complex workload, meet deadlines, problem-solve and respond to unplanned demands

Essential

Ability to analyse data to identify gaps, and actions and write high quality reports and action plans

Essential

Proven track record translating strategy into operational delivery

Essential

Experiencing identifying funding opportunities, bid writing and fundraising

Desirable

Be able to demonstrate excellent literacy and IT skills, including Databases, Word, Outlook and Excel.

Essential

Experience & confidence delivering presentations/ training and talks to wide range of audiences

Essential

Knowledge

Essential/Desirable

Excellent understanding of the principles of Management and leadership theory

Essential

Sound understanding of domestic abuse and VAWG

Essential

Knowledge of charity governance and financial management

Desirable

Excellent understanding of contract compliance and implementation of such in service delivery

Essential

Understanding of commissioned and non-commissioned service delivery contracts

Essential

Excellent understanding of quality assurance

Essential

Commitment to working in partnership and building strong relationships with stakeholders

Essential

Excellent understanding of and commitment to equality, diversity and inclusion

Essential

Please note that our closing date is 10th February 2025 we are holding interviews on week beginning 17th February 2025. 

An exciting opportunity has arisen for a Head of Service – Carers to join a fantastic charity who provide hope and a sense of purpose, through the provision of Carers, Advocacy, Wellbeing, Counselling and Volunteering Services.

Salary:  £45,449

Location: North of England (HQ is in Preston/hybrid working arrangements/regional & national travel as required)

As Head of Service, you will hold full responsibility for the delivery and development of the charity’s Carers Services portfolio, with an unwavering commitment to ensuring high-quality service delivery and satisfaction among carers, commissioners, and stakeholders.

Key responsibilities include:

• Overseeing the performance of contracts, quality delivery and achievement of outcomes ensuring high levels of carer, commissioner, stakeholder, and staff satisfaction.
• Working closely with the Services Director and the Business Development team to expand the contract portfolio through effective business development efforts.
• Direct line management, leadership, and coaching of several Service Managers located across the North of England.
• Creating and overseeing the implementation of service specific development plans resulting from feedback, impact monitoring, legislation/best practice guidance and charity wide developments so ensuring continuous improvement.
• Leading the mobilisation of new services in line with a clear project plan working closely with the wider Central Services Team and Service Director.
• Acing as the organisations deputy professional lead for safeguarding in line with the charity’s safeguarding policies and procedures.

 The successful candidate will have a minimum of 5 years relevant service management experience including staff management, supervision, and support and will be experienced in setting and managing budgets, and in developing relationships with commissioners and key stakeholders. You will be an experienced, confident, resilient, and inspiring senior manager, possessing strong leadership and communication skills, along with the ability to coach, manage, and develop high-performing teams.

 If you are a highly skilled, experienced, and motivated senior manager with a solid background in overseeing diverse, high-quality services and operational teams, then please do get in touch ASAP!

 Please note, applications are being considered on a rolling basis and only successful candidates will be contacted with further information. 

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Key responsibilities:

Strategic Financial Management

• Develop and implement the charity’s financial strategy to align it to the charity’s main strategy and support long-term goals.
• Provide financial insights to the leadership team to guide decision-making and resource allocation.
• Lead on the preparation of the annual budget, ensuring alignment with the charity's strategic objectives.
• Monitor and forecast financial performance, identifying risks and opportunities.
• Work with the Treasurer and trustees to develop and update financial policies and procedures as part of the Resources Committee.
• Keep under review AvMA reserves strategy and policy and recommend changes as necessary. 

Day to Day Financial Duties

• Manage and oversee all financial transactions, including accounts payable & receivable, payroll and banking.
• Prepare accurate and timely monthly management accounts and cash flow reports.
• Ensure compliance with all statutory requirements, including VAT, Gift Aid, and charity reporting standards.
• In conjunction with our investment advisers, support the trustees and CEO with the management of an investment portfolio including the planning of necessary drawdowns for cashflow management purposes.
• Oversee the preparation of year-end accounts and liaise with external auditors.
• Maintain and update financial systems, ensuring robust controls are in place.  

Leadership & Collaboration

• Act as a financial advisor to the CEO, trustees and senior leadership team on all matters.
• Present financial reports at board and committee meetings, explaining complex financial data in an accessible way.
• Work closely with fundraising, operations and medico legal teams to align financial plans with organisational objectives.
• Provide mentorship and support to junior finance staff and/or volunteers, as applicable.

Other Duties

• To undertake other duties as required commensurate with this post.
• To attend quarterly Board meetings in person in London.  

 Person Specification

Essential:

1. Professional accounting qualification (e.g. ACCA, ACA, CIMA, CIPFA) or equivalent financial experience.
2. Proven experience in financial management, ideally within a charity or non-profit organisation.
3. Strong knowledge of UK charity accounting standards (SORP) and regulatory requirements as they apply to charities.
4. Demonstrated ability to develop and implement financial strategies.
5. Proficiency in financial software (e.g. Sage) and Microsoft Excel.
6. Excellent analytical, organisational, and communication skills.
7. Good communication skills, with the ability to articulate clearly and effectively both in writing, on the telephone and face to face.
8. Ability to lead, manage and work effectively both as a member of a team and on own initiative.  Be well organised and remain calm under pressure.
9. Forward thinking and able to suggest appropriate changes to AvMA’s services to meet the changing needs of the public and the clinical negligence marketplace.
10. Passion, commitment and drive to promote patient rights and follow the aims of AvMA.
11. IT literate and confident with technological change.  Able to identify opportunities to improve our data collection systems; an awareness of the power of social media and how to use it to promote AvMA’s work.
12. Committed to principles of equal opportunities and diversity and inclusion.

Desirable: 

• Experience working with trustees or non-exec directors and presenting financial information to non-financial stakeholders.
• Knowledge of fundraising and grant management processes.
• Familiarity with Gift Aid, VAT and other tax-related processes relevant to charities

The Head of Central Services is a brand-new senior role that has been created to give a higher profile to, and enhance the importance of governance, H&S, Safeguarding and compliance across The Brick.

Key elements of the role include:

·     Drive a culture of compliance at The Brick by raising the profile of safeguarding, property standards and health and safety, by sharing the positive impact of compliance work, and by clearly communicating the risks of non-compliance.

· Support the Board, the Chief Executive and Operations Director in fulfilling their responsibilities for the proper governance of the charity, and compliance with relevant regulatory authorities and standards, including Property Compliance, H&S, GDPR and Safeguarding

·       Be the primary interface with key regulators and contractors including the Regulator of Social Housing and closely manage the relationship with each to ensure that The Brick remains in line with their existing requirements and is able to plan effectively for upcoming changes.

· Deliver a comprehensive health, safety and quality programme which meets The Brick’s legal, regulatory, and contractual obligations, particularly in the key risk areas, for example, safeguarding, health and safety, and accident and incident management.

· Ensure that The Brick has appropriate measures in place to safeguard the people we work with (who often have complex needs and vulnerabilities) and responds to feedback and complaints from clients, puts things right where we have got them wrong, and we learn the lessons for the future.

· Lead the organisation’s strategic and operational approach to risk management and mitigation and lead the organisation’s business continuity planning.

Head of Charitable Development & Resources

A new role to drive our future vision.

This brand new strategic role provides an exciting opportunity for a dynamic, experienced professional to create and deliver a brand new suite of online and self-service support for clergy and their families.  This is a unique opportunity to drive the future vision of a 400-year-old charity.

A member of the Senior Leadership Team, you’ll be joining the leading Anglican wellbeing charity, supporting thousands of households each year, as we embark on a new strategic period (2026-30) and at a pivotal point in our mission. This new role will have the creativity and freedom to design, create and deliver a new online charitable offer to existing and new audience groups.  You will be responsible for planning, budgeting, delivering and overseeing a strategic plan for growth in our online / self-service offer.  Working with the Director of Charitable Services (DCS), Development & Resources Manager (DRM), other SLT colleagues and the wider organisation, this new, visionary role will be instrumental in delivering new solutions to clergy and their families, while delivering on our strategic objectives.

We need your skills and expertise to take our preventive, non-financial support further. This will include:

• working with new and existing external partners 
• sourcing potential digital agencies
• contract management
• project planning
• monitoring and evaluation of new services
• highlighting trends 
• managing the online charitable offer to ensure they are easily accessible and available to all via suitable technology and digital platforms

You will have the support of our excellent and established Charitable Services team, who are at the forefront of dealing with the day-to-day challenges faced by clergy households.  In addition, you will work closely with a supportive Senior Leadership Team, External Relations team, and trustees. 

At KICK, we are motivated to respond to a sense of hopelessness in many young people today as 1/3 of young people aged 15 identify with a mental health condition, 2million grow up without a father at home, many are disconnected from local communities with 95% now not attending church. We aspire to see a generation of young people who will reach their God given potential; where communities have been socially impacted; and where spiritual change has transformed a nation. Our mission is to transform young people’s lives, with God's love, through sport and support. We do this through values-driven physical education, street dance, mentoring, chaplaincy in schools and community KICK Academies to impact a sense of hopelessness and give them a hope for the future and a joy in the present.

KICK work in Infant, Junior, Primary, Secondary, Pupil Referral Units, Private and Special Schools to deliver the following services with Christian values embedded throughout every session:

- PE National Curriculum - Transformational Street Dance

- Solutions Focused Mentoring - Schools based Chaplaincy

In all that we do we seek to live out our values to encourage young people to be aspirational, to be compassionate in all circumstances, to deliver excellent quality sessions, and to be intentional in building relationships and sharing the Gospel with young people every day and to show integrity in our decision making at all times.  KICK is a growing charity currently working with over 100 schools and have established 30 KICK Academies across the UK. Our staff team has more than doubled over the last 3 years with KICK now employing over 90 staff. As an organisation we are engaging with over 28,000 young people every week and come closer to achieving our vision to reach a generation of young people, within a generation of time. 

Title:                      Head of Finance

Based in: London/Outside negotiable

Hours of work: Part Time (2-3 days per week split over 2-5 days)

Line Manager: Chief Operations Officer

Role Purpose:

The Head of Finance will strengthen KICK through the strategic management of finances including day-today tasks, budgeting and reporting. The successful candidate will provide both strategic and financial guidance to ensure that KICK’s financial commitments are met excellently and accurately. The role will also involve working closely with both the senior management team as well as the board of Trustees in order to maintain and grow a solid foundation for KICK to grow. 

Key Responsibilities and Accountabilities:

· The Head of finance will have the ability to collate and present the monthly accounts to the Exec team and Board based on KICK performance, as well as problem solving potential issues that arise.

· Responsible for processing and running payroll, along with sessional payments and expenses on a monthly basis.

· Conduct Finance Committee meetings and project work as directed by the board or initiated by finance results.

·       The Head of Finance will be responsible for the annual budget and holding budget holders account on their spend.

· Ability to complete and present the annual accounts.

· Responsible for the management of our Book Keeper to ensure invoices are issued and bank accounts reconciled in a timely manner. 

Person Specification:

Proven Experience

- A degree in finance, accounting or a related field.

- Proven experience in a senior executive role. 

- Experience of strategic planning and business development.

- Experience of complex and multi-dimensional problem solving whilst having a clear knowledge of the options, impacts, risks when suggesting a resolution.  

- Experience of communicating with senior executive leadership in matters of strategic importance. The applicant should have the ability to influence internal and external partners to understand and accept concepts, practices and approaches of the job area.

- Experience of collating monthly accounts and annual accounts as well as managing various budgets across an organisation.

Skills and Abilities

- Outstanding written and communication skills.

- A forward thinker with the ability to be proactive in improving current activities and processes.

- Ability to empower, motivate and lead others through supporting teams to succeed, investing in the capabilities of staff and providing clear feedback.

-        The Head of Fiance will have the ability to show responsibility and accountability for quality outcomes whilst keeping a firm focus on priority management.

Personal Qualities

• The Desire to own, guards and deepen KICK’s Christian ethos, vision, mission and values.

• Able to take the initiative and be a self-starter.

• Passionate to see young people and staff progress and achieve their full potential.

• Clear Enhanced DBS.

Staff Benefits

• Company pension scheme

•      Full access to Health Assured programme

• Reasonable travel expenses paid

• Access to Taste Card

We are seeking a professionally qualified and experienced Head of Legal to lead our legal team and provide professional legal advice on employment law matters. The Head of Legal role is pivotal in supporting our Senior Management Team, staff, and members, ensuring that our legal services are effective and aligned with the union's objectives of building union power.

Salary and Location 

• Band 5, Regional Spine points 23-19

• Starting salary: £58,877 p.a. rising to £67,689 p.a. in annual increments

• PCS Birmingham

Successful candidates for the Head of Legal will be able to demonstrate:

• Proven experience in employment law and legal management

• Strong leadership and people management skills

• Excellent communication and negotiation abilities

• Commitment to promoting equality and diversity in the workplace

• Ability to work collaboratively and manage complex legal issues

The main duties of the Head of Legal role include:

• Delivering expert legal guidance and representation on employment law issues

• Conducting legal research, drafting claims, and representing members in employment tribunal hearings and negotiating on their behalf

• Managing a team of legal professionals, overseeing casework management and ensuring alignment with the union's strategic goals

• Building and maintaining relationships with contractors to ensure cost-effective services

As a qualified solicitor/legal executive with at least 5 years of post-qualification experience, you will be able to show how you maintain and share your up to date knowledge of employment legislation as the Head of Legal.  You will be committed to developing your team, through training, appraisal and the use of technology.  An understanding of the political processes in the UK and the role and work of trade unions is essential for the Head of Legal role.

Closing date: at 12 midday on Wednesday 12 February 2025

Interviews will be held by Zoom: Wednesday 26 February 2025 

Selected applicants may be invited to a second interview on Friday 28 February 2025.

About PCS

PCS is the Public and Commercial Services Union, representing many thousands of members working in the civil service and related areas.

Employer Benefits

You will have access to a generous package of staff benefits including

• flexible working (including hybrid working)

• childcare and family support

• generous maternity/paternity leave

• 32 days leave and Christmas closure

• pension scheme

• employee assistance programme

Learning and Development

The union offers a wide range of learning and development opportunities. We will work with you to support your continued professional development.

PCS Recruiting Process

We use CVMinder to manage all recruitment activities. It helps us to maintain our commitment to equality and diversity by ensuring that we are fair and compliant with our recruiting practices.

Applications must be received by the closing date and time specified.

Candidates invited for interview are required to make themselves available on the date/s specified. Interview dates cannot be changed to accommodate candidates who are unavailable to attend on the specified date.

• CVs will not be accepted. Please see the job description/person specification and follow the application process.

• PCS is working towards equal opportunities and is positive about disabled people.

• All posts can be considered on a full-time, part-time or job share basis.

Please view our guidance for applicants.

About Gaddum

At Gaddum, we treat everyone as individuals. We really get to know those we help, understanding their world to offer a range of support that’s right for them. Our promise of tailored support is made possible by our breadth and depth of knowledge, through our unwavering commitment to the local people of Greater Manchester.

Our experience listening to generation after generation, for nearly 200 years, has taught us the importance of considering not just the individual but also the relationships around them. Our innovative approach means we can, not only build resilience, but identify further risks and offer preventive support now and in the future. At Gaddum, we believe that by supporting individuals, we ultimately help support entire communities.

Our aim is to empower and enhance the lives of people in Greater Manchester.

Outline of service:

Manchester Mind and Gaddum have come together to provide a new and innovative service which will support people leave mental health hospitals and return to the community with the support they need to recover.

As a team, we will be delivering psycho-social interventions, advocacy, housing and welfare rights advice, support to young people and peer support. All underpinned by listening and ensuring people feel heard – because we know that when people are listened to, they recover. The team will be working with colleagues within the mental health, primary care, inpatient and community sectors.

Job summary:

You will work with people prior to discharge from mental health hospital and then support the person get the care they need so they can recover in the community. We want to enable people to feel connected within their communities – to services, friends and family.

This role will work with a small but intensive caseload (max 15 cases) to focus on:

• Discharge: Supporting people when they’re ready to be discharged from inpatient mental health services to get back to the community and recover.

• Prevent re-admissions: Work with people post-discharge to ensure they continue to get the support they need to stay well.

• Repatriate: when people are sent to an out of area placement (OAPs) advocate to get them back to Greater Manchester so they can recover in their community.

Main Duties and Responsibilities

• To provide support to people that are ready to be discharged from inpatient psychiatric care to return to the community with the services and resources they need to recover.

• To work with people post-discharge in the community to ensure they get what they need to stay well.

• To effectively and independently manage a small but intensive caseload (max 15 cases), being flexible to people’s needs and short term changes in schedule.

• To work in a person-centred, trauma informed and culturally appropriate way that enables people to effectively engage with our service

. • To use your knowledge of community care, policies, legislation and statutory services to get people the support they need to recover and stay well.

• Identify when people need referrals to secondary services and make appropriate referrals.

• Independently visit people in inpatient and community settings in Manchester and across Greater Manchester, adhering to lone working and risk management procedures.

• Occasionally visit people out of the Greater Manchester area who need to return to their community in Manchester (all travel expenses will be paid and travel time will be part of your working day).

• Build relationships with key professionals to achieve your client’s goals (e.g. inpatient staff, social care, CMHTs, community services etc...).

This new post is an opportunity to join a dynamic, succesful charity providing a weekly counselling service and psychodynamic training in Frome and beyond.

You will be a qualified and accredited counsellor and be able to work within a psychodynamic framework to support trainees and qualified counsellors to deliver the clinical service.

Deadline for applications 5pm Thursday 6th February. Interviews week commencing 10th February.

Beechwood Park School is searching for its first Head of People to oversee a small but busy HR department and to develop strategies to evolve the delivery of people services and support to our friendly team of staff, line managers and the senior leadership team. This is an opportunity to make real impact in establishing Beechwood Park School as an exceptional place to work in the independent school sector.

We’re looking for someone who has excellent operational HR experience across the full spectrum of the employee lifecycle – from safer recruitment and selection through to training and development, employee relations case management including sickness absence and wellbeing, policy development, compliance, internal communications, as well as payroll and HR systems knowledge.  The ideal candidate will have the gravitas to establish credibility, influence thinking and build relationships across the school as the go-to person for all people-related matters and advice.

This is an ideal opportunity for someone seeking their first HR leadership position but who has a solid grounding in excellent customer-centric HR practice within a medium-sized education or not-for profit setting, along with an ambition to bring new ideas and perspectives as we evolve our longer-term strategic plan. You will enjoy a wonderful work environment in a rural setting with close links to St. Albans, Harpenden, Hemel Hempstead, Luton and Dunstable. Car driver essential and free parking is available on school grounds. 

Harris Hill is delighted to be partnering with Tusk in the search for an experienced and inspiring Head of Philanthropy to lead its fundraising efforts and secure vital funding for African-driven conservation. This is an exciting opportunity for an ambitious individual with a proven track record in major gift fundraising and strong connections with high-net-worth individuals (HNWI).

For over 30 years, Tusk has worked to accelerate the impact of African-led conservation. The charity supports innovative projects across Africa that protect endangered species, promote sustainable community development, and combat the illegal wildlife trade. By forging powerful partnerships and securing vital funding, Tusk plays a crucial role in safeguarding wildlife and empowering local communities to thrive alongside nature.

Key Responsibilities:

• Develop and implement a high-impact philanthropy strategy, securing significant donations (5 and 6-figure gifts).
• Cultivate and manage relationships with HNWIs, Family Offices, and key donors.
• Lead the stewardship of Tusk’s Patron’s Circle and donor programmes.
• Organise high-profile fundraising events and donor cultivation activities.
• Oversee grant applications to charitable trusts and foundations.
• Support Tusk’s fundraising efforts in the USA.

The Ideal Candidate Will Have:

• Extensive fundraising experience in the charity sector.
• A strong network of philanthropic contacts.
• Excellent communication and relationship-building skills.
• A passion for conservation and a solid understanding of African wildlife issues.

This full-time role is based at Tusk’s office in Gillingham, Dorset, though candidates based elsewhere are encouraged to apply. Some UK travel, including to London, as well as occasional evening and weekend events, will be required.

Tusk offers a salary of £55,000 per annum, along with 25 days holiday, private medical healthcare, a stakeholder pension scheme, and death in service cover.

Application Process:

Deadline: 24th February 2025 – CV and supporting statement required

Interviews: Early March

For a full job description and details on how to apply, please contact Hannah Laking at Harris Hill:

Harris Hill is a certified B Corp™ and a leading charity recruitment agency, committed to equitable and inclusive recruitment practices. Applications from all sections of the community are actively welcomed, regardless of age, disability, gender, race, religion, sexuality, or other protected characteristics.

Closing date: 5th February 2025 at 23:59pm

Full time, Permanent

Hybrid - Whitechapel, London (1-2 days per week in office)

Salary: £55,600 - 57,630 per annum (salaries are graded against our pay framework and are not negotiable)

The B Corp Movement

B Lab UK is part of the global B Corp movement with the mission to inspire and enable people to use business as a force for good. Certified B Corps seek to redefine success in business by putting social and environmental impact on a par with profit. The B Corp community is a global movement of businesses that provide leadership by demonstrating their commitment to people and planet. There are now over 9,000 B Corps spanning 102 countries and 160+ sectors. Some names you might have heard of include Patagonia, The Guardian, and Divine Chocolate.

Why this job?

B Lab UK is seeking a strategic leader to oversee the B Corp journey and help transform our certification and recertification processes. In this new role, you will be critical in ensuring an exceptional experience for companies applying to become B Corps. You will also steward the organisation in transitioning to a new set of certification requirements starting in 2026, playing a key role in transforming our internal processes to meet these new standards and realise the opportunities it presents to us.

You will lead the certification and recertification functions, overseeing performance, managing risk, and ensuring smooth operations. As a project leader, you’ll guide the transition to new standards, managing timelines and engaging stakeholders across the organisation to ensure a successful transformation. As an experienced people manager, you will line manage the Certification Manager and Recertification Lead (plus 2 indirect reports), fostering a high-performing team through coaching and development.

In addition, you’ll drive improvements in the customer journey, address challenges, and collaborate across teams to deliver a seamless certification and recertification experience. With responsibility for forecasting and performance metrics, you will work with our Global office to proactively manage certification capacity and ensure continuous improvement.

If you’re an experienced leader passionate about sustainability and process transformation, apply today to help shape the future of B Corp certification.

In this role you will:

• Support the Director of Growth & Product to implement B Lab UK's strategy and vision for an exceptional B Corp certification experience. 

• Work closely with the Certification Manager and Recertification Lead to design clear, effective processes for an outstanding customer journey.

• Take accountability for the performance of certification and recertification functions, identifying and mitigating risks through proactive engagement with the wider organisation.

• Spearhead the transition to new performance standards, coordinating a cross-functional team to ensure timely adoption and integration. Manage timelines, workstreams, and regular progress reviews to ensure smooth execution.

• Line management of the Certification Manager and Recertification Lead, fostering growth and development through coaching, performance management, and establishing effective ways of working.

• Drive projects that enhance the certification and recertification experience, acting as an escalation point for companies facing challenges and collaborating across teams to deliver a seamless, cohesive customer journey.

• Work with the Global office to forecast certification and recertification capacity and monitor key performance metrics.

Please refer to the job description below for full requirements of the role.

What we're looking for:

Remember no one has every skill or experience needed for this role and you’ll have the opportunity to learn a lot from the team. We believe someone who has a few of these is well suited to exceed in this role:

• Ability to successfully lead, motivate and develop a team.

• Ability to strengthen and implement strategies and processes for more effective work.

• Proven track record of successful project management, with ability to coordinate plans spanning multiple functions.

• Ability to implement organisational change/transformation.

• Exceptional organisational skills, with the ability to prioritise effectively and delegate when appropriate.

• Excellent stakeholder management and communication skills.

• Strong presenter of complex concepts, ability to communicate effectively internally and externally.

• Problem-solving, risk management, and ability to drive process improvements.

• An optimist who understands the role business can play in creating the future that benefits all people and the planet.

• An advocate for growth mindset and continuous improvement.

• A keen collaborator who values the ability to go further together with their colleagues and stakeholders.

• You thrive in a small team within a fast-paced, growing organisation.

Candidates must be able to demonstrate their eligibility to work in the UK (we are not able to provide visa sponsorship).

What we give you:

• Purpose driven work enabling B Lab UK’s mission of redefining the role of business as a force for good
• Hybrid and flexible working, we have a high trust environment and are advocates for right place working
• Hybrid working (min 1/2 days per week in office)
• Flexible working hours (based around core working hours)
• Opportunity to work 4 days a week 
• 25 days holiday plus bank holidays (pro rata for part-time staff)
• 1 additional annual leave day (pro-rata for part-time staff) for each complete annual year of service, up to a maximum of 30 days
• Our office is closed between Christmas and New Year, no need to take extra holiday!
• Private Medical and Dental cover
• £200 per annum tax free Annual Wellbeing allowance and Employee Assistance Programme
• 2 paid volunteer days per year
• Enhanced Parental Leave and family friendly policies, including carers leave
• Learning and Development opportunities
• Enhanced Pension and Life Assurance
• Cycle to Work Scheme
• Income Protection policy
• Working in a flexible office workspace

B Lab believes an equitable and inclusive work environment and a diverse, empowered team are key to achieving our mission. We’re not looking for candidates who are “culture fits.” We’re looking for candidates who can expand our culture and challenge business as usual. We strive to foster an environment where all staff can bring themselves to work by their own definition, and we strive to provide all candidates with an equitable and accessible recruitment process.

Senior Head of Relationship Fundraising

We are looking for an experienced Head of Relationship Fundraising to lead and scale World Vision UK’s relational fundraising activities.

If you are a strategic, innovative relationship manager who combines operational excellence with spiritual maturity, then apply today and join our 34,000+ staff working in nearly 100 countries, and share the joy of transforming vulnerable children’s life stories!

As an active Christian, this role offers you the opportunity to integrate your Christian faith and be sensitive to its various expressions across cultures and denominations.

Position: Senior Head of Relationship Fundraising

Salary: £59,375 - £62,500 per annum, dependent on experience + good range of benefits.

Location: Milton Keynes/Hybrid (1 day per week in the Milton Keynes Office)

Contract: Permanent

Hours: Full time, 36.5 hours per week

Closing Date: February 21, 2025. Please note we reserve the right to close the ad ahead of the closing date if a strong candidate is identified.

About the Role

The Senior Head of Relationship Fundraising will lead and scale World Vision UK’s relational fundraising activities to achieve income exceeding £10 million within three years. The role encompasses overseeing high-value donor streams, including Trusts and Foundations, Philanthropy, and Legacies. Driving strategy, innovation, and execution to grow sustainable income.

This role emphasises a UK-wide reach, collaborating across teams to share portfolios, refine segmentation strategies, and deliver tailored donor experiences that align with World Vision’s mission.

Key responsibilities include:

• Strategic Leadership

• Income Growth

• Team Leadership and Coaching

• Donor Relationship Management

• Global Collaboration

• Innovation and Campaign Leadership

About You

You will be highly experienced in delivering a systems-thinking approach, ensuring scalable, replicable models for success across all income streams, while operating effectively within a global and integrated fundraising context. 

This pivotal position requires a strategic, innovative relationship manager who can inspire internal teams and external partners to achieve transformative outcomes. Being comfortable and able to pray with donors is a critical aspect of the role, alongside being able to relate with donors of all and no faith.

You will have experience of:

• Working within a large, integrated fundraising environment, with a strong track record of income generation.

• Scaling relational-based income streams to £10 million or more.

• Philanthropy, trusts and foundations, and legacy fundraising, with a global perspective.

• Sales strategies, including pipeline management and donor engagement techniques.

Other key experience and skills required for the role:

• Strategic leadership with the ability to drive transformational growth within a global context.

• Significant experience leading and coaching teams.

• Demonstrable experience in strategy development and creation of multi-year, multi £M income department strategies.

• Proven ability to design and implement scalable, systems-driven fundraising strategies that integrate with multi-channel approaches.

• Exceptional relationship-building skills, particularly with high-net-worth donors, senior stakeholders, and global partners.

• Strong financial acumen, with the ability to manage budgets, forecast growth, and deliver ROI-focused campaigns.

• Outstanding communication and storytelling skills.

• Proven background in multi-£M Legacy income generation, cultivation and relationship building within a philanthropic channel.

• Experience of year on year income growth across philanthropy, trusts/foundations and legacy streams.

Please upload your CV of full employment history explaining any gaps of employment and reasons for leaving your previous employer. This must be accompanied with a covering letter stating how you meet the essential criteria provided above.

Please note that you MUST have the Right to work in the UK documentation as unfortunately, this role is not sponsored, and your application cannot be considered any further without it. 

All candidates must be personally committed to the Christian faith and be able to respect, uphold and work within our client’s Christian mission, values, culture and faith statements. This individual will represent and speak on behalf of a Christian charity and as such the Occupational Requirement for an active Christian faith is justified under the Equality Act 2010 Schedule 9, Part 1, clause 3.

Why World Vision

This is your chance to be a part of something big. You will be working closely with teams across the organisation that directly impact the lives of some of the world's most vulnerable children. Inspired by our Christian faith, we serve alongside children of all faiths and none through long-term development projects, emergency responses and advocacy in almost 100 countries.

About the Organisation 

World Vision UK is an international children’s charity working with children, their communities, and with supporters and partners, in almost 100 countries. Through long-term development projects, emergency responses and advocacy we’ve helped bring lasting change to millions of children, over more than 60 years. As a Christian organisation, everything we do is motivated by our faith as we strive to reflect God’s unconditional love. 

In addition to the salary offered, we offer the following:

• 28 days holiday + bank holidays, rising with length of service to 30 days

• Holiday purchase scheme

• Pension - 7% employer contribution

• Eyecare test reimbursement

• Life Assurance up to 4 x annual salary

• Enhanced Maternity Pay

• Wellbeing Support – Employee Assistance Programme

• Cycle to Work scheme

As a child focused organisation, World Vision UK is committed to the safeguarding of children, therefore any offer of employment is conditional upon the successful completion of applicable background checks, including a criminal records check.

World Vision is proud to be an Equal Opportunity Employer. We value diversity and aspire to reflect this in our workforce. We particularly welcome applications from under-represented sections of the community. World Vision UK also operates flexible working policies and practices.

Other roles you may have experience of could include Relationship Fundraising, Head of Fundraising, Head of Relationship Fundraising, Director of Fundraising, Director of Relationship Fundraising, Fundraising Director, Relationship Fundraising Director, Fundraising Manager, Relationship Fundraising Manager.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.