Head Of Service Jobs

An exciting opportunity has arisen for a Head of Marketing and Communications to join the Marketing and Communications team. Your role will be to will provide exceptional leadership, guidance and support to the marketing and communications team and as subject matter expert to the wider organisation. You will lead on the delivery of high-quality integrated communications and marketing across all our channels and to all relevant audiences in line with the organisational strategy. 

Staff benefits include London weighting, shuttle bus, and more… Read more below

Role Requirements

• Lead the development and implementation of marketing and communications strategies to support the delivery of The Children’s Trust’s strategic objectives 
• Provide exceptional line management and lead the Marketing and Communications team to develop their knowledge, skills and ways of working to support business aims and drive proactive and sustainable ways of working 
• Create a positive environment, where the team feels valued and motivated to achieve individual objectives and deliver to high standards in line with The Children’s Trust policies, procedures, strategies and regulatory requirements 
• Play a key role in the Fundraising, Retail and Communications Leadership team, promoting cross-team working and integration to optimise opportunities and manage risks effectively 
• Development of content, including written, video and graphic content, tailored for the intended audience and produced for maximum reach and efficiency
• Develop and deliver marketing campaigns that support organisational recruitment and the development of the workforce, working in close collaboration with the People team – with a particular focus on ensuring a steady flow of applicants for key clinical roles
• Lead the development and implementation of an integrated communications plan, with consideration of the key messages and audiences from across The Children’s Trust, where relevant working closely with the Head of Business Development and Commissioning where audiences may include referrers and commissioners 
• Lead The Children’s Trust press office function, supported by the Senior Media and Communications Manager, including being part of an out-of-hours on call press office rota during key periods 
• Oversee and promote the consistent use of brand across all channels including core messages, tone and visual brand 
• Responsible for the strategic development of The Children’s Trust website and overview of content, working with business owners across the organisation to ensure content is accurate, compliant and effective 

Interview Date: To be confirmed.

Strictly no agencies, please.

As we often receive high levels of applicants for our roles, we regret that we will only be able to contact those applicants who are shortlisted for interviews. Therefore, if you have not heard from us within 2 weeks of the closing date, please assume you have not been shortlisted for an interview on this occasion.

About Us

The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.

Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.

Staff Benefits

The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.

We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.

Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.

Rehabilitation of Offenders

Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check.  Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected.  The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.

Equal Opportunity Employer

To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.

Online Searches

In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.

About Outward

For almost 50 years, Outward has been a leading provider of high-quality support and care services to people with support needs in London. We are committed to empowering the people we support to live fulfilling lives and make positive choices. At the heart of everything we do are our core values: engaging, enabling, and empowering.

About the Role

We are seeking an experienced and visionary Head of Service, Care & Support to join our senior management team. This new pivotal role involves leading the operational delivery and growth of our Care & Support services, ensuring they are innovative, flexible, and of the highest quality.

The successful candidate will work closely with the Director of Care and Support to implement strategic objectives, manage stakeholder relationships, and oversee compliance with internal and external quality standards. You will also lead on organisational change, financial performance, and the development of services to meet the needs of the people we support.

If you are passionate about transforming lives of people with a leaning disability or autism and have a proven track record in managing care services, this role offers an exciting opportunity to make a real difference.

Key Responsibilities

• Lead the planning, delivery, and evaluation of high-quality services across Care & Support.
• Oversee budgets, ensuring sound financial performance and value for money.
• Build and maintain strong relationships with commissioners and other stakeholders.
• Develop and manage teams, fostering a culture of excellence and continuous improvement.
• Monitor quality and compliance, addressing any issues proactively.
• Provide effective line management to Area Managers and other senior staff.
• Support organisational growth by identifying and delivering new business opportunities.

Full JD is available on request.

Requirements:

Essential (E):

• Right to work in the UK.
• Ability to commute to the Outward office (N17) five days a week, if required.

• Proven experience managing high-quality services for vulnerable people.
• Extensive knowledge of care regulations, funding mechanisms, and legal frameworks.
• Strong leadership skills, with a track record of successful change management.
• Exceptional communication and interpersonal skills, including report writing.
• Demonstrable financial management skills, including budgeting and service pricing.

Desirable (D):

• Professional qualifications in care, management, or a related field.
• Post-graduate degree or diploma in a related field, such as Social Care, Leadership, or Healthcare Management​.
• Registration with a professional body in a relevant discipline (e.g., social work, healthcare).
• Experience in co-production, involving people supported and their families in designing and delivering services.
• Ability to secure grant funding or develop successful proposals for projects.
• Knowledge of trends and innovations in the care sector, including digital transformation initiatives.
• Ability to develop and execute strategies to address gaps in service provision.
• A sharp commercial focus with the ability to balance financial sustainability and quality care.

Employee Benefits

We value everything our staff do for the people we support, so we provide a great benefits package:

• 25 days Annual Leave excluding Bank Holidays (pro rata for part time)

• Computing Scheme

• Credit Union Scheme

• Cycle-to-Work Scheme

• Death in Service Benefit

• Health Assured – Employee Assistance Programme

• Eye care Vouchers

• Flu Jab Reimbursement

• Long Service Awards

• Pension Scheme

• Purchase Additional Annual Leave

• Refer-a-Friend Scheme

• Retirements

• Loans (including season tickets and parking permit loans)

• Blue Light Card

How to Apply

If you are ready to take on this exciting leadership role and have the skills and experience we are looking for, please submit an application by following the link below:

Closing Date for all Applications is Monday 13th January 2025

Interviews will be held week commencing Monday 27th January 2025.

We reserve the right to close the vacancy early if we receive sufficient applications, so apply early!

Outward is committed to safeguarding and promoting the welfare of adults at risk and expects all staff to share this commitment. If the post you apply for involves working with or having access to adults at risk and/or their records, we will require an Enhanced Disclosure from the Disclosure and Barring Services for successful candidates. This will be fully subsided by Outward.

We are committed to equal opportunities and welcome applications from all sections of the community.

As an employer, who aspire to become Disability Confident Committed, we aim to ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this position will be offered an interview. Please indicate clearly at the beginning of your supporting statement if you have a disability (as defined by the Equality Act 2010), and you wish to be considered for an Offer Of an Interview (OOI) Please note that the OOI is available to disabled candidates only. Regrettably, any false declaration of disability in order to secure an interview will impact on your overall application.

Background

The Maypole Project supports children and young people with complex medical needs and their families across the UK. Our vision is that all families with a child with complex medical needs will have access to our support from diagnosis, for as long as they need.

Our unique model provides emotional and wellbeing support through counselling and therapy services for parents/carers, siblings and other adults involved in caring for a young person with complex medical needs. 

The Maypole Project has been providing vital services to families for over 21 years and is in an exciting phase of development. We are expanding our management team to provide the capacity needed to grow and extend our provision to meet the needs of more families who would benefit from our unique model of support.

Role Purpose

As a member of the senior leadership team, the role will have strategic and operational oversight of all clinical and therapeutic services and activities, ensuring the Maypole Model of support is delivered effectively, to high-quality standards and is appropriately resourced. Working to the Maypole vision to provide access to support for everyone who needs it across the UK, through appropriate outreach, the role will work closely with colleagues and external partners to support the development and expansion of our service offer to meet the needs of families and grow our income.

Key Responsibilities

Service Management

• Line Management of the Senior Counsellor, Senior Child Therapist, Activities Manager and Clinical Supervisors.
• Overall management of the Therapies team, fostering positive communications through regular team meetings/socials, and building a collaborative and collegiate working culture across the organisation.
• Ensure all staff receive appropriate training and have access to further professional development opportunities.
• Holding a counselling caseload of 3-4 clients, in line with postholders professional qualifications and experience.
• Oversight of all enquiries and referrals from initial contact, through assessment and end of support, with assistance from the team administrator.
• Facilitate the provision of a Clinical Supervision for the therapies team.
• Act as Designated Safeguarding Lead (DSL) for the organisation ensuring safeguarding cover is always available via nominated deputies in your absence.
• Contributing to case conferences as required and convening internal “Maypole Team around the family” meetings to discuss our work and ensure seamless working both within Maypole’s provision and with external providers as necessary.
• Contract management: act as the main point of contact for our contractors with which we have service level agreements for the provision of therapy services.
• Data: Manage the client database and associated systems for recording of clients in relation to appointments, payments and impact reporting.
• Ensure premises are fit for purpose for therapy services and activities programmes, ensuring adherence to health and safety regulations, accessibility and confidentiality policies, in liaison with Head of Developments, CEO and other responsible personnel.
• Business/Service Development
• Contribute to strategic and operational plans for business and service development including delivering the aims of our strategic plan for growth in the following areas:
  •  service uptake and expansion across a wider geographic area
  •  developing service provision, quality and resourcing
  • development of training and other consultancy services to external professionals
• Monitoring and Evaluation: ensuring standardised ways of recording data and disseminating the impact of our services in communications to a range of stakeholders including for contracts/grants as well as for key supporters and internally the Board and staff team.
• Support the CEO and Head of Development in developing external relationships and partnerships, instigating discussions regarding potential new contracts and partnerships and opportunities for collaborative working.
• Act as an Ambassador for The Maypole Project, advocating and promoting our work throughout relevant networks. Working with the Head of Development, seek opportunities to give talks and presentations to a range of audiences with the aim of building relationships with external contacts and potential partners.
• Reporting: provide written reports as required for the CEO, Board of Trustees, funders and contract clients.

Finance

• Contribute to setting the annual budget for therapies and activities.
• Monitor monthly income and expenditure accounts for therapy services, highlighting any discrepancies or potential for significant over or underspends.

General responsibilities

• Attend regular supervision, line management and whole team meetings.
• Adhere to the codes of ethics and practice adopted by The Maypole Project, in line with our service model and with other relevant Counselling Professional bodies.
• Comply with legal and statutory requirements including the Data Protection Act, Health and Safety at Work Act (always ensuring H&S of self and others).
• Comply with all organisational and departmental policies and procedures.
• Undertake the required CPD as identified in annual appraisals and line management processes.
• The postholder is expected to carry out additional duties commensurate with the role.

About Us

Headway East London is a charity supporting people living with brain injury. Working across 13 London boroughs we offer specialist support and services for survivors and their families. We offer therapies, advocacy, family support and community support work alongside our day service: a community venue where people can make the most of their abilities and interests.

About the role

Working closely with the Therapy Manager, Clinical Lead and Director of Services, you will deliver the marketing of a programme of member-led training for external organisations and other services at Headway East London. Working directly with our members, you will deliver projects of a high standard which are co-produced and reflect the diversity of our community. You will take a lead on developing and delivering the marketing material. You will collaborate with our members, staff and partners to advance our aims to educate professionals in the public sector, whilst exploring ways to generate income for the organisation through this source.

Principle duties and responsibilities

1. Identify opportunities to engage external stakeholders with the member-led training project of delivering external training to professionals within the public sector.

2. Work directly with Headway members to develop and deliver this project, embedding this work within the organisation’s co-production strategy.

3. Support members to participate in these events in collaboration with other teams, by providing direct practical assistance to members.

4. Identify and seek out new external opportunities which support the development of our therapy service, ensuring that opportunities are quickly acted on.

5. Explore potential income generation for Headway East London.

6. Lead on the design work associated with some of this work (e.g., mock-ups, early design concepts, marketing collateral) and present this externally and through social media channels.

7. Assist with fundraising activity related to the ongoing reporting and development of this project.

8. Lead on the marketing and promotion of this project alongside other services.

9. Maintain accurate records and filing systems and ensure effective documentation of project deliverables.

10. Work in close collaboration with Headway East London teams to stay informed of new members, interests and needs.

Key Relationships - Internal and External

Internal: Therapy Manager, Clinical Lead, Director of Operations, Peer Training Lead, Public Engagement and Communication Manager, Director of Fundraising, Service Managers and members of Headway East London.

External: Professionals from the public sector supporting people with acquired brain injuries. 

Other

• Apply the Headway East London values and behaviours to every aspect of the role at all times.
• Protect and enhance the interests and reputation of Headway East London internally and externally.
• Commit to the organisational principles of: coproduction equity, diversity and inclusion sustainability

Headway East London is an Equal Opportunities Employer and we are committed to ensuring that all staff are motivated, skilled and rewarded by their work. We welcome applicants regardless of race, religion or belief, colour, national origin, sex, sexual orientation, disability, age and other protected status as required by law. We promote and protect human rights; they are the foundation of what we do. We want to be an inclusive place where a diverse mix of talented people want to come and contribute their unique strengths and perspectives. We are focused on equality and believe that all the fascinating characteristics that make us different, make us more able to deliver our life-changing work with passion and creativity.

Independent Age is the national charity focused on improving the lives of people facing financial hardship in later life. We believe no one should face financial hardship in later life.

Our Helpline and expert advisers offer free, practical support to older people without enough money to live on. Through our grants programme, we support hundreds of local organisations working with older people across the UK. 

We use the knowledge and insight gained from our support services and partnerships to highlight the issues experienced by older people in poverty and campaign for change.

We would love to find individuals from all walks of life and diverse backgrounds to join us on this journey.

Responsibilities and Person Specification:

This role will play a critical role in delivering and developing our UK wide Advice and Support service, ensuring it works seamlessly with our outsourced Helpline and delivers real impact for older people in or facing financial hardship. You will also work closely with the Director to inform the future design and delivery of these services. 

You should have experience of leading and managing a similar high volume, multi-channel remote service with demonstratable success in identifying and implementing service improvements. 

You will have a deep understanding of issues affecting older people in financial hardship in the UK and an understanding of how Advice and Support interventions can improve lives.

This role could either be contracted to our London office, or homebased. Regular travel to our London office will be required, regularly if homebased, and a minimum of once a week if contracted to the London office. The ability to travel across the UK, including to Scotland, is also required. 

For full details on the role and requirements, please review the job description and person specification.  If your experience doesn’t align perfectly with all of the criteria in the person specification but you do meet most of them and are excited about the role, we encourage you to apply anyway. 

This is a full-time role, 35 hours per week, which you can choose to work over five days or a 9 day fortnight. We also are open to this role being worked on a part-time basis on a minimum of 28 hours per week.

Salary (pro-rata if part-time):

Hybrid working in London (minimum one day per week in the office): £65,678 per annum

Homebased (with regular travel to London): £59,115 per annum

What it’s like to work at Independent Age:

We celebrate diversity at Independent Age and champion the differences that make each of us unique. We actively support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. We aim to attract and retain a wide range of talent and create an environment where everyone can feel safe, protected, welcome and included.   

We offer great benefits including 28 days annual leave plus public holidays, a generous pension scheme with life assurance, and fantastic learning and development opportunities. We also offer a number of enhanced leave provisions and benefits.

We know that a good work life balance helps us perform at our best and supports wellbeing. Flexible working hours and hybrid working is standard for all (those contracted to work in the office usually attend minimum one day per week). But if you need a different form of flexibility, we are always happy to talk flexible working. 

You can find out more about what it’s like to work at Independent Age on the Careers page on our website.

Application Process:

To apply, please visit our website to submit a CV and a Supporting Statement, detailing how your skills and experience meet the criteria within the Job Description and Person Specification (please do not hesitate to contact us if you have specific requirements and need support to apply in an alternative format).

To support our commitment to equity, diversity and inclusion our hiring managers use anonymous shortlisting. Therefore, please do not include your name, photo, or information to indicate your gender or age in your CV and supporting statement. Please do not omit dates of employment. Please ensure the title of any uploads does not contain your name. 

Independent Age is committed to safeguarding and follows Safer Recruitment practices to ensure we are safeguarding those we work with. We therefore ask that you supply your full work history with explanations for any gaps in the application documents you submit and, if offered the post, we will require two employment references including your current or most recent employer. A Basic DBS will be required for this role.

Closing Date: Sunday 12 January 2025, 11:59pm

Green Templeton College is a graduate community at the heart of the University of Oxford.  It brings together students, academics and practitioners with a particular focus on business and management, health and medicine, and social sciences.

The college is now entering an exciting period, with ambitious plans to raise significant philanthropic funds over the next decade in order to transform our built estate and enhance the student experience.

Working to the Development Director, the Head of Development will be at the very centre of Green Templeton’s ambitions, developing a strategic fundraising strategy and leading on delivery.

If you have demonstrable experience of fundraising including proven success and involvement in securing major gifts, then we want to hear from you.

In return we offer a unique working environment in the heart of the University of Oxford , a range of benefits including 6 weeks paid holiday and the opportunity for a hybrid working pattern. 

BVSC is all about supporting the voluntary sector, the volunteers and residents in the best way possible.  We aim to unlock the potential of all voluntary organisations, from the grassroots small groups to the well establised larger charities. 

We’re looking for a talented and experienced person to lead our mission to innovate, expand and enhance our services. Your leadership will support our commitment to build the capacity of local charitable organisations by providing, and supporting your team to provide, targeted support to increase sustainability of organisations, with a specific focus on Children and Young People. You will also lead on our vision of making volunteering more accessible, driving forward an innovative volunteering strategy for Bexley.  If you can apply the skills of leadership, strategy, monitoring, evaluation and financial oversight – we’d love to hear from you!

Are you passionate about making a meaningful impact on people's lives?

We are looking for an inspiring leader to oversee our regional services and partnerships. As Head of Regional Services and Partnerships: Central and West, you will work to improve care and support for those affected by Motor Neurone Disease (MND). This home-based role with travel requirements across Bristol, Wiltshire, Gloucestershire, Central & East Midlands, Somerset & Dorset, Thames Valley and West-Midlands. This is a unique opportunity to lead a dedicated team, influence key stakeholders, and drive regional initiatives aligned with our organisation's strategic goals.

About Us:

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

What We Offer:

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
• 24/7 GP access via phone and video.
• Life assurance and confidential counselling helplines.
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
• Access to Benefit Hub for discounts on everyday shopping.
• Enhanced pension scheme.
• Opportunities for training and personal development.
• Hybrid working.

Key Responsibilities:

In this role, you will play a pivotal role in enhancing support across the region. Your key responsibilities will include:

• Developing and implementing a regional plan based on the needs of people affected by MND.
• Managing a regional budget of approximately £750k, including MND Care Centre/Network grants.
• Evaluating and reporting on the impact of regional activities to ensure meaningful outcomes.
• Leading and managing a multidisciplinary team through effective matrix management.
• Acting as the Designated Safeguarding Manager (DSM) for the region, ensuring compliance and addressing risks.
• Building and maintaining high-impact relationships with key stakeholders and partners to improve care and support.
• Supporting the development of statutory health and care services and influencing improvements.
• Collaborating with national teams to integrate regional and national service offerings.
• Contributing to strategic planning and delivery, ensuring alignment with organisational goals.

About You:

We are seeking a highly motivated and experienced professional who can lead with confidence and compassion. To excel in this role, you will need:

• A solid understanding of UK health and social care systems.
• A degree or equivalent professional experience.
• A proven ability to manage large and complex workloads with competing priorities.
• Strong leadership skills to motivate and inspire a multidisciplinary team.
• Significant experience in people management, particularly in a matrix environment.
• A track record of delivering results-focused strategies, plans, and budgets.
• Excellent interpersonal and negotiation skills, with the ability to influence and build relationships at a senior level.
• Financial management experience, including planning and managing budgets.
• Strong communication skills to convey complex information to diverse audiences.

If you are ready to take on this rewarding leadership role, apply today and make a difference in the lives of those affected by MND.

The full job description is available in the candidate pack.

Salary: £62,600 per annum plus lease car

Hours: 37 hours per week

Location: Home-based with travel requirements across Bristol, Wiltshire, Gloucestershire, Central & East Midlands, Somerset & Dorset, Thames Valley and West-Midlands.

Contract: Permanent

We are open to part-time applications or job shares - please indicate your preferred working arrangement in your application.

How to apply:

Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.

• Proven team leadership and people management skills, the ability to motivate and inspire a team, plan and deliver services and influence organisational culture.
• Experience developing and delivering outcomes-focused strategies, plans and budgets.
• Excellent understanding of UK Health and Social Care systems.

Important Information:

• We may close applications early if we receive a high volume, so early submissions are encouraged.
• If you require sponsorship for this role, please clearly indicate this in your application.
• Depending on the role, a DBS check may be required.
• If you need reasonable adjustments during the application or interview process, please contact us for support.
• We are happy to consider alternative application formats for those who find the online form challenging.

Join Britain’s biggest charity supporting Kinship Carers. 

Kinship are seeking to recruit an experienced and passionate senior fundraising professional to drive our fundraising activity, diversify our income channels, achieve significant growth, and help us build for the future. Leading a small fundraising team, you will have responsibility for all aspects of fundraising including creating compelling proposals, building a robust pipeline of opportunities, developing funder relationships, and stewarding funders effectively.

What you'll be doing:

ü  Leading the development and implementation of our fundraising strategy and annual plans to achieve our strategic goals.

ü  Generating five and six figure grants from Trusts and Foundations.

ü  Developing a robust pipeline of funders and diversifying income channels

ü  Effectively stewarding our key funders, cultivating excellent relationships and sustainable funding

ü  Supporting and building on our small fundraising team to create a team and function equipped to achieve our ambitious goals.

What you’ll need to demonstrate:

Essential Requirements include: 

ü  Experience of being responsible for developing and delivering a fundraising strategy in a medium-sized charity.

ü  Experience and proven success in a senior role focused on Trust and Foundation fundraising.

ü  Experience of additional fundraising income channels – major donors or corporate fundraising.

ü  Excellent written and spoken English with the ability to create compelling funding proposals and reports.

ü  Exceptional interpersonal skills, with the ability to build and maintain relationships with high-value donors and partners.

Kinship are equal opportunities employer. We warmly welcome applications from appropriately qualified people from all sections of the community and aim to promote diversity. 

Salary: circa £75,000 per annum + generous benefits 

Contract: Full time, permanent

Location: Victoria, London (hybrid working with one to three days in the office each week) 

Closing date: at 12 noon, Thursday 16 January 2025

Interviews: week commencing 27 January 2025 

NHS Providers is the membership organisation for the NHS hospital, mental health, community and ambulance services that treat patients and service users in the NHS. We help those NHS foundation trusts and trusts to deliver high-quality, patient-focused care by enabling them to learn from each other, acting as their public voice and helping shape the system in which they operate. 

NHS Providers has all trusts in England in voluntary membership, collectively accounting for £124bn of annual expenditure and employing 1.5 million people. 

Leading the people function, you will be the HR expert bringing good practice and leading on people related projects for the organisation. You will bring your generalist experience to bear in leading all strategic and operational management of the HR function’s contribution to an excellent organisation. As a member of the Senior Management Team (SMT) you will be the key advisor and business partner to both the executive leadership team and the SMT.

You will bring excellent people management skills to manage the function in delivering core activities in a dynamic and changing environment and be adept at steering the organisation through a period of change. You will be a collaborator, used to leading with compassion and working collaboratively across the organisation whilst delivering transformational and sustainable change.

We actively support equality of opportunity for all our staff and welcome applications from individuals regardless of age, any disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion, or belief. We particularly encourage applications from those from underrepresented communities.

To apply, please send a CV and cover letter setting out why you are interested in the role and how you meet the person specification to HR Team. 

Visa sponsorship

You must be eligible to work in the UK to apply for this vacancy. NHS Providers is not able to offer visa sponsorship.

This post is open to women only  under the Equality Act 2010 pursuant to Schedule 9, Part 1.  We value diversity and are committed to ensuring that our organisation is an inclusive place to work. We encourage applications from women from all backgrounds and communities and actively welcome applicants from Black, Asian, or other ethnic minority backgrounds and women with a disability.Job Title: Head of Enabling Services

Location:  Pathway Project Lichfield Office Based

Salary: £ 30,000- 33,000  

Hours of Work: 37.5 Hours per week 9am x 5pm

Responsible to:  Chief Executive Officer (CEO)

Responsible for: Fundraising and outreach, data, volunteers and general office team

Direct Reports:  4

This role is open to women only

About Pathway Project

We are a domestic and sexual abuse service based in Lichfield & Tamworth, Staffordshire.

We offer a range of support services and run two refuges in confidential locations.

We have been operating for over 30 years helping adults and children overcome domestic abuse, and to build a future where they live in safety and are free from fear.

Since our founder, Kathy Coe MBE, created Pathway Project, we have helped over 25,000 people, with 5,814 hours of support provided in the last year.

We offer a wide range of services, including adult and children outreach and community support, mental health, wellbeing and financial advice.

We support the relatives of those who have experienced domestic and sexual violence and offer specialist counselling, advocacy and care to all who need us.

Pathway Project believes in working as a cohesive team and are service user led.

Our helpline is access to all and is open 24 hours a day, 365 days a year.

Why work for us?

Pathway Project is an inspiring  place to be, we are a charity with big ambitions and huge energy.

We are currently evolving a bold new strategy and a passion  for excellence in service delivery.

Supported by a driven and energetic board of trustees the new Chief Executive is leading Pathway Project through their ambitious plans.

It’s a really fantastic time to join our amazing charity as we move into the next phase of our exciting journey.

We are a flexible and supportive employer, committed to the personal and professional development and wellbeing of our employees. We welcome applications from women with lived experience of domestic abuse and from minority  or under-represented groups.

We offer the following benefits:

• 25 days paid leave plus statutory holidays (pro rata)
• A competitive pension scheme
• Employee Assistance Programme delivered by Health Assured which offers incredible support to staff and their families

We value our colleagues and are constantly reviewing our policies and practice, looking for ways in which we can better demonstrate this. We also recognise the potential impact of working in this field and provide clinical supervision to all of our employees, whatever their role.

JOB SUMMARY

Taking overall responsibility for the office-based functions that enable Pathway Project to undertake client facing work, she will provide direct line management for the Pathway Project Data analyst, Fundraising, Office administration and Awareness teams.  She will be responsible for the delivery of high-quality support to the volunteers who choose to support our Charity whilst ensuring staff and volunteers are well trained to deliver their roles to the best of their ability.

She will collaborate with colleagues to drive the fundraising potential through networking and links within the local community whilst capitalising on all donations of goods, time and funds.

She will support the CEO in her leadership and development of the organisation. She will be expected to demonstrate the Charity’s values by working positively as part of a team, delivering vital high-quality support services and creating a working culture where all are valued and encouraged. 

This post is open to women only  under the Equality Act 2010 pursuant to Schedule 9, Part 1.  We value diversity and are committed to ensuring that our organisation is an inclusive place to work. We encourage applications from women from all backgrounds and communities and actively welcome applicants from Black, Asian, or other ethnic minority backgrounds and women with a disability.

DUTIES OF POST

1. STRATEGY, PLANNING AND CONTROL

a. To contribute to the setting of long-term Objectives, along with the CEO & Board.

b. To contribute to and implement the volunteer strategy to ensure the Charity is offering quality volunteering experiences.

c. To contribute to and implement the outreach and fundraising strategic plan to ensure the Charity is optimising fundraising.

d. To support the Charity to operate to best practice standards, adhering to regulatory and financial controls. Highlighting to the CEO risk which could cause harm to the ongoing operation of the Charity.

e. Ensure Pathway Project reports to funders are accurate, timely and all reporting is aligned to funder requests.

f. To contribute to and implement the training strategy to ensure the Charity is offering quality staff and volunteer training and development.

2. FINANCIAL MANAGEMENT 

a. To manage a budget for volunteers and fundraising ensuring return on investment can be quantified and resources are capitalised on.

b. To provide financial oversight on proposed fundraising activities or projects, including consideration on cost, ROI and income source where applicable.

c. To efficiently manage and procure goods that will create and generate income and report on the ROI for these goods.

d. To manage the recording of all donations of goods, services or products and ensure accurate reporting of donation usage.

e. To support the CEO in the sourcing of funding opportunities and complete any required applications and data returns as per funding guidelines.

3. GOVERNANCE & REPORTING 

a. To work with the CEO to produce reporting to the Trustee board that shows an accurate reflection of the charity’s performance.

b. To support in the development of a suite of monthly reporting for the Charity to funders.

c. To ensure funder and grant maker reporting is submitted efficiently and accurately in a timely manner as per the funder’s requirements.

d. To maintain up to date policies and procedures in respect to your areas of business.

e. To provide support and guidance to the CEO in all aspects of enabling services.

f. To ensure accurate record keeping and data security.

4. LEADERSHIP 

a. To provide role model leadership to the Pathway Project, embodying the charity’s values and behaviours.

b. To provide continuous development to, and performance management of the team, ensuring the highest standards are delivered.

c. To work with the team, CEO and Board to provide a safe, and motivating work environment.

d. To provide line management to all staff within enabling services including the data team, fundraising and administrative teams. 

e. To ensure monthly supervisions are completed for all staff and volunteers

f. To provide direct specialist advice and support to line managers who supervise volunteers or student placements.

5. COMMUNITY ENGAGEMENT

a. To support Pathway Project in the maintenance and development of community links and fundraising opportunities.

b. To lead the community engagement and fundraising team to deliver the funding strategy and to create a pipeline that supports the charity to generate income through community-based fundraising, grants, donations and activities.

c. To deliver income generation through the development of a Community Fundraising Group supported by volunteers.

d. To support Pathway Project CEO, managers and Community Engagement Team with driving Pathway Projects social media agenda in order to build community support.

e. To lead the community engagement team to create strong links within the community

f. To attend meetings in the community as and when appropriate. including out of normal office hours if necessary

6. GENERAL MANAGEMENT AND ADMINISTRATION

a. To arrange enabling services team or wider staff meetings.

b. To ensure volunteers are recruited and inducted into their new roles effectively with formal role profiles.

c. To ensure there is a formal CPD route for volunteers and we offer the right training at the right time.

d. To ensure there is a formal training plan for staff who supervise volunteers so that every volunteer gets a fantastic experience at Pathway Project.

e. To ensure a record of staff training is maintained and training opportunities are explored regularly.

f. To ensure the volunteer policy and all procedures remain up to date and fit for purpose.

g. To participate in the on-call management rota for accommodation support when covering for staff absence or sickness.

h. To help support the continued use and development of OnTrack case management and database system throughout Pathway Project to ensure the system generates the data that we need to evidence performance.

i. To ensure the safe operation of general office services at the Hope Centre.

j. To deputise for the CEO where required, alongside other management.

7. OTHER DUTIES

a. To participate and contribute as a senior member of staff towards the development of the Pathway Project.

b. To attend and participate in all relevant meetings, including feeding back to management and trustee meetings and the AGM.

c. To represent Pathway Project and the work it does with external agencies, including written reports and presentations.

d. Carrying out any other task that may be required from time to time in the interests of the effective administration and development of the project, including participating in training and delivering presentations.

e. Ensure that all responsibilities are undertaken in an effective, ethical, and appropriate manner, meeting the standards of Pathway Project. 

f. Maintain effective networks with all principal supporters and stakeholders.  To actively seek opportunities to expand and promote the role of Pathway within the local community. 

g. Undertake any other duties that may reasonably be required from time to time. 

Person Specification

Essential

Demonstrable experience of working in the domestic abuse charity sector and expert knowledge of the domestic abuse sector.

Experience in managing teams at a high level with strong team building and leadership skills.

An understanding of compliance, quality assurance  and continual service improvement.

Excellent written skills, with experience of writing reports, guidance or briefings specifically for Trustees or Director boards.

Excellent administrative, organisational and time management skills, with demonstrable experience working in a fast-paced environment with competing deadlines.

Experience of working in an environment with confidential data

The ability to write  impactful, clear and concise  applications for bids, grants, trusts and foundations.

The ability to lead teams to demonstrate excellent customer service  delivery for all stakeholders, clients and partners.

Understanding and experience of partnership working in a multi-agency, multi-disciplinary setting

Ability to use your initiative and judgment in dealing with colleagues, partner agencies or trustees without direct supervision

Experience of working with and developing teams of volunteers

An understanding that in small charities we often “roll up our sleeves” and support other areas to reach a team objective.

An understanding of and a commitment to equal opportunities in employment and in-service delivery.

 Desirable

Experience of or a good understanding of funders, reporting structures and the expectations placed on charities by funders.

Strong and confident networker who builds effective relationships.

Experience of working to and with budgets and managing budgets to ensure best value for money.

The ability to write  impactful, clear and concise  applications for bids, grants, trusts and foundations.

A desire to be part of a process to develop better responses to domestic abuse and evidence of a commitment to this area.

This job description may be subject to review and amendment.  The post holder will be expected to be flexible in her development of the job, and will participate fully, where possible, in all discussions about the nature of her work and the tasks involved.

The post holder must have a commitment to the aims of Pathway Project and uphold all agreed policies and procedures.

This post is open to women only  under the Equality Act 2010 pursuant to Schedule 9, Part 1.  We value diversity and are committed to ensuring that our organisation is an inclusive place to work. We encourage applications from women from all backgrounds and communities and actively welcome applicants from Black, Asian, or other ethnic minority backgrounds and women with a disability.

Applications must be completed and submitted by

5pm on Monday 27th January 2025

Interview date will be Friday 21st February 2025  by invite only

Please complete the online application form found here and email a copy of your CV and a supporting statement covering letter

The International Federation of Gynecology and Obstetrics (FIGO) is the world’s largest alliance of national societies of obstetrics and gynaecology, bringing together professionals from more than 139 countries and territories. For over 65 years, FIGO has collaborated with the world’s top health, rights and donor bodies. We are in official relations with the World Health Organization and consultative status with the United Nations.
FIGO is dedicated to the improvement of the health and rights of women and girls and to the reduction of disparities in health care, as well as to advancing the science and practice of obstetrics and gynaecology. We pursue our mission through education, research implementation, advocacy and capacity building with our member societies.

As an experienced and qualified CIMA Accountant, you will provide the charity with proven Business Partnering with Management Accounting experience skills, including BI reporting, stakeholder management and risk mitigation work. You will work as part of a small, dedicated team responsible for the effective management and control of the financial functioning of a medium sized dynamic Charity. This is a pivotal role leading the financial outcomes, which will directly support senior leadership and top-level decision making and closely partner an array of key non-finance colleagues across the charity and its trading company.

Overview of the Facilities Management role and the team

We are searching for a qualified Facilities Manager to work alongside maintenance, domestic services, and grounds staff to ensure our buildings and grounds are well maintained, compliant, clean, and safe. The Facilities Manager oversees all aspects of building functions and in responsible for the safety and functionality of all facilities. Duties include running routine safety inspections, corresponding with service contractors, planning maintenance and regulatory compliance work, maintaining records, and supervising facilities staff. Our ideal candidate is well-versed in facilities management processes and exhibits high multitasking and organizational abilities.

An exciting opportunity to become part of the Senior Management Team (SMT) at Schoolreaders, a dynamic and fast-growing charity based in Bedford. Schoolreaders is a national charity tackling poor literacy through a network of volunteers who provide one-to-one reading support to children in primary schools across the country. We are the largest national in-school child literacy charity, supporting over 28,000 children in over 1,400 schools every week. We have ambitious plans to grow and support many more children in future, so it’s an exciting time to join us.

We are looking for a committed individual to join Schoolreaders to be part of the SMT and wider charity, delivering this vital support to children. As Head of Business Support, you will be coming on board to develop and manage the structure and team that deliver the support functions for the charity, helping keep everything running smoothly. Your team will consist of employees, contractors and third parties where necessary, and you will co-ordinate them to deliver a seamless set of services. At this time the role will line manage two officer roles within the charity, manager several third parties (including HR and IT) and work alongside the Head of Finance.

The Head of Business Support will oversee compliance, governance, HR, IT, facilities, and administrative functions. We don’t expect you to be an expert across all these areas – you might have a strong background in one or two but have the ability to manage these functions and others in the team and have a meticulous eye for detail. You will be expected to have a good understanding of compliance, IT, health & safety and HR to enable you to lead the day-to-day delivery across these disciplines.

Reporting into the charity’s CEO, you will be part of the Senior Management Team (SMT). As part of this you will directly input into the charity’s strategy and annual planning process.  The Head of Business Support will also manage the delivery of change within the organisation, tracking projects and raising risks and issues to the SMT.

RESPONSIBILITIES AND DUTIES

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1. Day to day oversight of the delivery and development of corporate services functions, to include:

a. Compliance, ensuring that Schoolreaders is compliant with all relevant legislation, data management and safety standards. (H&S, GDPR etc)

b. Risk, ensuring effective systems and processes are in place for managing risk, owning key policies and their review, engaging with staff with information and training, liaising with the Board and with the Director responsible for Safeguarding and being the main point of contact for whistle blowing.

c. Business Support, monitoring and driving forward internal projects, overseeing the review and management of policies, and managing administrative and other support functions.

d. IT, supporting and maintaining systems, hardware and software, ensuring they are secure and up to date, continuing to develop new functionality in partnership with our external IT providers

e. HR (managing both internal and external resources) to support recruitment, starters and leavers, staff welfare, processing payroll, leave and sickness and the training and development of people.

f. Facilities, managing office spaces, supporting home workers and overseeing health and safety.

g. Producing and leading on the annual Culture Review, collating scoring and feeding back to trustees.

h. Finance, assisting the Head of Finance, approving spend where necessary.

2. Line management of two Business Support Officers, covering

a. Compliance

b. HR Support

c. IT Support

d. Finance

3. Development of yearly plans and budgeting for all corporate services.

4. Manage relationships with external suppliers and ensure value for money.

5. Owning the programme of change across all services to ensure we remain on track to deliver our ambitious growth objectives.

6. Establishing and maintaining office procedures.

If you would like to discuss the role further, please contact Sally Wrampling (CEO)  for an informal conversation.

To apply for the post, please submit your CV with a covering letter outlinging how you meet the job requirements / specification.