Head Of Delivery Jobs in England, United Kingdom

The Senior Youth and Play Worker will play a pivotal role in the Children, Young People and Families team, working as the senior practitioner and ensuring the smooth running of all our programmes and services. In this role you will be part of a small and dynamic team which delivers a wide range of programmes and activities, both from our adventure playground and within local schools.

The work of the Children, Young People and Families team is diverse, and current services include open access free play and youth activities at our adventure playground, school holiday programmes with trips and activities outside of the playground, coaching in local schools, our Young Leaders programme offering paid work experience to young people and working with our youth partnerships Building Young Brixton and Lambeth Peer Action Collective. You will ensure these services are appropriately scheduled, monitored and reported on whilst working with the Head of Children, Young People and Families to plan and deliver service improvement. You will understand the wide-ranging challenges facing young people and will be flexible in adjusting your practice to meet these needs.

To be successful in this role, you will act as the senior practitioner in all our service delivery, advocating for children’s right to play throughout our programmes. You will lead on the delivery and planning of all sessions, ensuring that the children and young people’s ideas are central in the construction of a varied and engaging play environment. You will also monitor and evaluate activities in line with the Play Work Principles and requirements from our funders.

Benefits of working at High Trees

• 35 days annual leave (inclusive of bank holidays and 3 Christmas days) rising by 1 day each year after 2 years’ service (capped at an additional 8 days)
• Enhanced maternity/paternity/adoption leave after 2 years’ service
• Save money off a new bike with the Cycle to Work scheme
• Up to 7% contribution to the staff pension scheme
• 24/7 Employee Support Line
• Clear pay structure with yearly increments (based on performance)
• Annual Staff away day
• Premium eye-care vouchers through Specsavers and season ticket loans

We're now The King's Trust. And we're still working for young people.

We've changed our name from The Prince's Trust to The King’s Trust. Rest assured, the support we offer young people remains the same. This change marks an exciting new chapter for us, and we hope you'll continue supporting us to transform young lives.

Our Business Technology team are looking for someone who’s a great communicator, and can inspire others to become our new Service Delivery Systems Owner, based in London.

You will lead a product team of developers, analysts and product specialists, to develop and set future direction for our core system that supports our work with young people. You’ll be driven by a desire to find better ways to enable great customer experiences through technology, and will love working with a team to improve how our technology works.

This role is perfect for you if you’ve led teams and inspired product and technology specialists to turn functional tech into great products.

What happens next?  

Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need Service Delivery Systems Owners? 

Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Service Delivery Systems Owners! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
• You can volunteer for and/or attend events – music festivals, The King's Trust Awards, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

Equal Opportunities 

Here at The King's Trust, we're committed to Equality, Diversity and Inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, disability, race, religion and sex. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives. 

We are looking for people that can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation and sector, such as candidates from Black, Asian and Minority Ethnic backgrounds.  

We’re a Stonewall Top 100 Employer and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by KT CAN (our Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network) and PULSE (LGBTQIA+ Network).

Safeguarding 

The King's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks in accordance with the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants. 

Location: Weymouth National Boat Centre, Barrack Road, Weymouth, Dorset. DT4 8TZ

Contract: Full time, Permanent

Salary: £35,600 gross per annum

Closing Date: 6/12/2024 (may close early if right candidate is found)

Are you a watersports professional looking for a new opportunity?

The Marine Society & Sea Cadets (MSSC) is a vibrant and growing charity delivering life changing nautical adventure for young people through the Sea Cadets to give them the best possible head start in life. We also provide personal and professional development opportunities for seafarers with the Marine Society. Working with our staff, cadets, and volunteers, we have built a vision and five-year strategy to take us forward and further improve the astounding contribution already made through our work to the lives of thousands of young people and seafarers, while fully supporting our volunteers who are vital to our success.

We are currently looking for an Assistant Head of Inshore Boating to join our team.

About the role

Sea Cadets deliver life changing opportunities to young people through the challenge and adventure of getting out on the water. The Assistant Head of Inshore Boating is instrumental in facilitating these experiences as part of a team working to support volunteers and colleagues across the UK, with a focus on our five activities of dinghy sailing, paddlesport, powerboating, rowing and windsurfing. The post will require experience of dealing with people of all ages/backgrounds, in the management of delivering activities, equipment/facilities and supporting the development of instructors.

We are looking for a passionate practitioner, with a background in delivering both on and off the water, and in-depth experience of operating procedures and governing documentation. Experience of working with young people is essential.

Responsibilities

· Lead on developing our boating/watersports framework

· Support volunteer led activity across the UK in delivering life affirming on the water experiences to young people.

· Support the Head of Inshore in the development and delivery of assurance and safety of Boating.

· Day to day Line management of the office team

· Collaborate with the wider Inshore team to support central training, particularly Instructor Training.

Requirements

· A qualified watersports practitioner at or approaching Trainer/Tutor level

· An in depth understanding of operating procedures and documentation

· Experience of watersports at a strategic level

Desirable

· Experience or knowledge of youth and/or uniformed organisations

· Experience or knowledge of the charity sector

For further information, please download the Recruitment Pack.

Benefits

• 51 days annual leave per annum
• Life assurance (4x salary) for those that join the pension
• Private medical insurance
• Pension (employer contribution up to 10%)
• Wellbeing portal and EAP with 121 counselling
• Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential.
• National staff conference: All employees come together once a year to reflect on the past year and celebrate success at our offsite staff conference. This is a great opportunity to listen to employees' views, and for employees to network, share information and socialise.

If you are interested in this vacancy, please apply now!

Additional Information

MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.

We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire. 

All successful applicants are required to attend safeguarding training and undergo a criminal record check.

Job Title: Head Gardener

Period: Permanent

Hours: Part-time, 3 days-per-week, 21 hours excluding breaks, minimum of 1 Saturday a month + occasional evening work

Salary: Up to £31,500 p.a. pro rata

Reports to: Head of Operations / Co-Director

Key relationship: Garden Volunteers, Sarah Price, Exchange Managers

Responsible for: External partner relationships

Primary place of work: The Exchange, Erith DA8 1RA

About the role

The Exchange is looking for a talented, enthusiastic, and hard-working Head Gardener with a flair for plants, experience of working with communities, and a keen interest in Sarah Price’s naturalistic approach to gardens. The Head Gardener will further establish The Exchange as a destination garden, and a place for community learning and well-being. You will be responsible for our designer garden, its upkeep and development along with the design and delivery of a community learning/volunteer support programme. 

Please note: the ‘principal duties and responsibilities’ outlined below are not exhaustive. Other tasks and duties consistent with the role may be assigned.

Principal Duties + Responsibilities: 

The Sarah Price Garden

We are delighted to be home to a fantastic Sarah Price designed garden that wraps around The Exchange building.Sarah is one of the leading garden designers of her generation with three Chelsea gold medals and a portfolio including London’s Olympic Park, Manchester’s Whitworth Art Gallery, and the Maggie’s Centre in the New Forest. The Head Gardener is responsible for the maintenance and nurturing of the garden, which was planted by local residents, and in developing a programme for volunteers that supports with this maintenance. Key responsibilities include:

• Ongoing care and maintenance of the plants and garden to ensure the successful development of the garden in line with Sarah Price’s vision.
• Liaising with Sarah Price Landscapes about changes, upkeep, and development of the garden.
• Helping co-ordinate with Sarah Price and The Exchange any additional planting.
• Creation of opportunities for interaction with the public who visit the garden.
• Establish and manage The Exchange’s sustainable compost programme.
• Plant/equipment/materials ordering.
• Developing and caring for the pelargonium collection in the greenhouse 
• Propagating plants for sale and use in the garden.

Volunteer management

Community involvement is an essential part of what we do at The Exchange. Currently this involves a growing Volunteer Programme, where people come and learn skills from talented craftspeople, becoming part of “Making Communities”, in exchange for giving time in creating things For Community Use and/or Benefit. 

In relation to the garden, volunteers are supported through skills development and learning opportunities and give their time towards the garden’s ongoing maintenance and/or enabling wider public interaction. Participation in this programme also creates other benefits including social and wellbeing. We believe that time spent with volunteers/local community sharing skills and experience is an important investment and it will be your responsibility to ensure the volunteer team is supported and valued.Key responsibilities include:

• Developing and maintaining a group of volunteers to assist in the garden.
• Providing supervision and guidance to the volunteer team on practical horticultural tasks.
• Ensuring health and safety procedures are followed.
• Support with developing volunteers’ skills and confidence within the garden.
• Managing garden volunteer rotas and work tasks.
• Maintaining volunteer records including logging and evaluating volunteer hours.
• Keeping in touch with volunteers and potential volunteers through regular communications.
• Organising volunteer recognition events/activities, e.g. visits to other gardens.

Other

• Supporting development and delivery of new ideas to reach target groups and meet our aims, as laid out in our Engagement/Participation Strategy.
• Working with the wider team to ensure effective communications about the garden as visitor site, and place for learning.
• Exploring the potential for garden community learning programme development in line with the organisation’s aims and objectives.
• Working with the senior leadership team on relevant funding applications.

Personal specification 

Essential:

• Knowledge of, or willingness to learn about, Sarah Price’s approach to gardens, plants, and garden maintenance.
• Ecologically minded with a commitment to working organically.
• Practical experience and/or Entry Level Qualification in gardens and/or landscape management. NVQ level 2, RHS level 2 or equivalent experience.
• Excellent plant knowledge and a keen interest in gardens and landscapes.
• Familiarity with most horticultural tasks together with the use of basic tools.
• A willingness to work alongside and to support and develop other staff and volunteers.
• Motivated with an eye for detail and a desire to achieve high standards, ability to work on own initiative.
• Good verbal communication skills good organisational skills, a good understanding of Health and Safety issues.
• Experience of working with communities / different groups of people.

Desirable:

• A valid driving licence.
• Experience in propagation.
• Volunteer Management experience.

Deadline for applications: Wednesday 20 November, 12:00pm

Deputy Head of Strategic Planning (Student Numbers) | £55,000 - £60,000 + benefits

For a large, London-based University, we are recruiting a Deputy Head of Strategic Planning (Student Numbers) to lead on all matters relating to student numbers. Managing a small team, this role will develop and provide reporting on all stages of the student journey from forecasting and budgeting to recruitment, enrolment and continuation reporting. Working with the Statutory Returns and Data Governance team, this role will provide accurate students numbers for use across internal processes and Academic Workload Planning.

Main Duties:

• Lead the University's provision of accurate student number data and reporting to stakeholders across the full student lifecycle
• Manage the use and development of systems used to model and visualize student number data
• Act as point of contact for student number planning, advising on academic programme development
• Lead the delivery of data transformation projects and support the development of strategy and sub-strategy KPIs
• Maintain an up-to-date knowledge relating to University strategic planning and student number planning as well as the Higher Education sector's data, policy and regulation landscape.
• Lead, motivate and manage a team of highly performing staff

Person Specification:

• Expert knowledge of student number data, planning, forecasting and reporting
• Experience in developing reporting systems on student numbers across the student lifecycle
• Staff management, leadership and development
• Experience of higher education including a solid understanding of wider higher education external data requirements (e.g. UCAS, OFS, DfE, JISC/HESA, SLC, EFSA etc.)
• Experience of working with student record systems such as Banner or SITS.
• Experience of league table methodologies and strategies and tactics for improving organisational performance.

________

As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.

Deputy Head of Strategic Planning (Statutory Reporting and Data) | £55,000 - £60,000 + benefits

For a large, London-based University, we are recruiting a Deputy Head of Strategic Planning (Statutory Reporting and Data) to lead the delivery of statutory reporting, and the data governance and data quality required to ensure accurate data submissions. This is a key role in compiling, completing and assuring data quality on Higher Education Statutory Returns such as HESA Student, Initial Teacher Training (ITT) returns and Unistats. The role will provide oversight to the entire University data lifecycle, ensuring it informs internal analysis and external returns via robust governance and accurate completion and submission of all data returns.

Main Duties:

• Lead the University statutory data returns processes
• Act as the champion for data quality, ensuring process redesign and quality assurance are robust
• Own the start-to-finish cycle of statutory returns including HESA Student, Initial Teacher Training (ITT) returns and Unistats
• Oversight of other statutory data returns e.g., HEBCI and EMR
• Support further implementation of HESA Data Futures for future returns and shift to in-year reporting
• Lead, motivate and manage a team of highly performing staff

Person Specification:

• Expert knowledge of UK Higher Education statutory data submissions including data collection and manipulation
• Track record of improving data governance and data quality
• Excellent knowledge of the Higher Education sector, its data, policy and regulations and requirements of statutory reporting
• Experience of the Individualised Learner Record (ILR) and external data requirements including OFS, HESA, HESES, TEF, SLC, EFSA
• Staff management, leadership and development
• Strong experience of data preparation, extraction and visualisation i.e., Alteryx, SQL, Power BI or tableau

________

As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.

In this pivotal role, you will bring in-depth knowledge of sickle cell and work closely with the project steering group, clinical specialists, prison staff, and sickle cell patients in custody. Your aim will be to understand and address the specific needs of patients with sickle cell disorder during their time in detention.

If this role sounds of interest, we welcome your application. We also welcome applications for secondments from NHS England, Health and Justice staff.   

In line with the NHS England (NHSE) 2022/23 healthcare “New Models of Care” this project aims to reduce inequities and improve timely access to high quality expert care for sickle cell patients detained by His Majesty’s Prison & Probation Services – HMPPS (London).

The key aims of the project are to:  

· Identify the healthcare needs at the earliest possible opportunity on their prison journey for all sickle cell patients in custody;

· Ensure the patient voice is heard, understood and responded to by healthcare, prison staff and patient peers detained in prison, i.e. cell-mates, for timely response to patient care needs, including an understanding of issues which may exacerbate a SCD crisis and how to respond to potential crisis;

· Empower/support patients to better understand how to self-manage their healthcare needs/their condition during their prison detention;

· Increase the awareness and understanding of sickle cell conditions with health and care professionals and the wider prison estate workforce. To ensure they have the skills and knowledge to identify and/or prevent incidents or escalation of sickle cell crisis, and reduce stigma and adversity that patients may experience.

The post-holder will oversee the successful programme development and delivery to meet the aims and objectives of this pilot project.

The post holder will develop a flexible, bespoke training programme which meets the needs of key stakeholder groups whilst taking into consideration the restrictions imposed by the prison environment. This may include the offer of training virtually/online, and/or face-to-face at prison location/s.

The role will include liaising with a number of organisations commissioned by NHS England (London) to assist with patient engagement.

The post holder will also be responsible for the project budget and evaluation, including working closely with an external agency for the monitoring and evaluation of the programme over its three year duration. We have received public sector funding to enable this innovative project to pilot. Subject to a successful evaluation and securing additional funding, this role may continue.

We are seeking an individual with strong programme management, communication, networking and advocacy skills to build relationships with key stakeholders. 

Visit our website for a job description and details on how to apply. The role closes on December 6th 2024

Service Lead -Suicide & Bereavement Support Services

Contract: Fixed-term
Salary: £38,889 
Hours per week: 37.5 hours per week
Location: Hybrid-based (23 Monck Street, Pimlico, London SW1P; some travel required)

Are you passionate about making a difference in the lives of individuals affected by suicide and bereavement?

We are seeking a Services Lead – Pre & Postvention Suicide Support Services to join our team at Brent, Wandsworth, and Westminster Mind. This is an exciting opportunity to lead and manage the suicide prevention and postvention support services across North West London and South West London boroughs. As the Services Lead, you will oversee the development and delivery of services while managing a dynamic team of professionals, and liaising with commissioners and stakeholders.

You will:

• Lead and manage Suicide Prevention & Postvention Support Services across Brent, Wandsworth, and Westminster Mind, ensuring services are effectively delivered and meet contractual obligations.
• Develop and maintain strong working relationships with statutory and voluntary sector organizations, including mental health and bereavement services.
• Lead a team of professionals providing wraparound support to service users, ensuring appropriate case management and team supervision.
• Hold responsibility for managing the SPS services budget, ensuring effective cost management and adherence to financial targets.
• Support the corporate training programme, working closely with the BWW Mind Training Services team.
• Ensure all data collection, reporting, and monitoring meets contract and commissioner requirements.
• Promote and represent BWW Mind’s services to referrers, ensuring current, accessible communication materials.
• Lead stakeholder engagement and public relations efforts, representing BWW Mind within the community.
• Ensure the safety of service users and staff by adhering to safeguarding policies and managing risks.
• Act as an ambassador for BWW Mind, promoting our mission and strategic objectives.

About us

We’re a leading community-based organisation dedicated to providing outstanding mental health support and clinical interventions across London. Our experienced clinically led teams are focused on directly addressing a range of mental health needs in our communities. We combine innovative solutions with decades of local community knowledge to empower people to live the life they choose. We partner with the NHS and local authorities to deliver clinically driven frontline services with fantastic outcomes. We focus on early intervention and prevention, targeting mental health conditions at the most cost-effective stage, while also supporting people with moderate to severe mental health needs across our communities.

Benefits:

• Hybrid-working if nature of role permits
• Learning and development opportunities
• Cycle to work scheme (interest free lone paid back 12 months period)
• Employee Assistance Programme A 24-hour helpline from Health Assured to support you through any of life’s issues or problems
• Free eye test
• Flexible working
• Interest free loan, those in financial hardship

REF-217994

Location Oxfordshire
Salary: £30,000
Hours: 35
Department: Service Delivery
Job Type: Full time
Contract Type: Fixed Term Contract

Background

At the core of RABI’s mission is the commitment to address the individual needs of farming people. We offer one-to-one, expert support, advice and guidance, tailored to the individual circumstances of the farming person. An exciting opportunity has arisen in our Service Delivery Team for a CRM Co-ordinator who will be responsible for the support and development of our case management platform.

Key Purpose:

Contribute to the design and implementation of new technology and tools leading to a significant positive impact on the delivery of services.

Key Responsibilities:

- Coordination of BAU system enhancements within The Service Delivery Team.
- Support the Senior Service Delivery Co-ordinator with the coordination of the platform and data roadmaps.
- Become one of the subject matter experts for the platform supporting implementation projects such as integrations with external partners.
- Champion accurate and efficient collection of data across The Service Delivery Team.
- Coordinate data analysis and insight briefs.
- Assist the wider CRM team with tasks and projects.
- In the absence of other co-ordinators support the wider administrative duties of the Service Delivery Team.

Person Specification:

Essential

- Experience in Project Management.
- Highly organised and efficient, with the ability to multitask and prioritise effectively.
- Exceptional attention to detail.
- A proactive problem solver.
- Excellent communication and collaboration skills, capable of naturing strong working relationship.
- Proficient in Microsoft Office (Excel, Word, Teams).
- Flexible, resilient and solution focussed working with sensitivity, integrity and without prejudice.

Desirable

Experience of using MS Dynamics.

This role profile is not exhaustive and is subject to review in conjunction with the post holder according to future development at RABI. Full training and support will be provided for the right candidate.

Early applications are encouraged for this position as shortlisting and interviews will take place on a rolling basis. We reserve the right to close this advertisement early if we receive a suitable application prior to the deadline.

RABI is proud to be an equal opportunity employer and aims to ensure that all employment practices secure equality of opportunity and that no prospective or current employee receives less than favourable treatment at RABI as a result of their sex, sexual orientation, age, race, religion, belief, ethnic origin, disability, marital, or for any other reason which cannot be shown to be justi?able. Our recruitment process strives to ensure that individuals are selected only based on their relevant skills, experience, quali?cations and abilities.

REF-217 694

We are seeking an experienced and dynamic Head of Employee Relations to lead our Employee Relations team within the Trust on a 12 month fixed term contract. The ideal candidate will hold an MCIPD qualification or equivalent experience, with a deep understanding of employee relations and employment law best practices. You will navigate complex legal matters, ensuring compliance with employment legislation while fostering a fair and inclusive work environment. Your strategic business acumen will be essential as you make high-level decisions that impact the entire organization and confidently advise senior stakeholders.

In this role, you will leverage strong analytical skills to monitor and improve employee relations activities, proactively addressing trends to enhance policies and practices. You will also play a key role in driving employee engagement and culture change, aligning people strategies with the Trust’s values. Excellent interpersonal skills are vital as you build trusting relationships across all levels, ensuring that both managers and employees feel supported in a culture of partnership and effective resolution of concerns.

Your proven leadership experience in employee relations, along with expertise in handling complex cases and policy development, will empower your team and contribute to the Trust’s mission of maintaining a fair and equitable environment. If you are passionate about employee relations and ready to make a significant impact, we invite you to apply!

Overview

Job Title: Head of Youth Services
Reporting to: Director of Youth and Participation
Responsible for: Community Manager and Peer Support Team Leader
Contract: Permanent, Full Time
Salary: £45,000 per annum
Base: Hybrid, home and London office
Closing Date: Friday 22nd November 2024 (5pm). Please note that reserve the right to close the job advert early if we receive a high number of applicants, so encourage applying early.
Benefits:

• Enhanced policies including 25 days annual leave per year, plus public holidays;
• Company electronic devices;
• Remote and flexible working;
• Company Health Insurance;
• Excellent opportunities for training and career progression.

About The Mix 
The Mix is the UK’s leading digital charity for under 25s, reaching over 6 million young people each year. Whatever issue a young person is facing, The Mix is always there for them - via our website, over the phone or via social media. Our support is free, confidential, and anonymous and can be accessed wherever young people are.

Job purpose
To oversee the development and delivery of Peer Support services under The Mix brand, including its Peer Chat helpline and Online Community

Key Responsibilities

Strategy and planning

• Advise on the strategic development of all Peer Services under The Mix brand and the delivery of plans to achieve our ambitions
• Manage the Peer Services budget and forecast, reporting into the Director of Youth and Participation
• Create plans for future developments, including writing proposals, while responsible for the excellent day-to-day management of project work
• Work collaboratively with Income and Marketing teams to develop income generation opportunities as well as the effective promotion of our services

Service delivery

• Lead on the launch of The Mix’s new Peer Chat service
• Lead on the growth of The Mix’s Peer Chat, Community and Group Chat services
• Lead on the rostering and management of staff and volunteers within The Mix’s Peer Services
• Oversee quality-control initiatives, data protection and the delivery of the highest level of safeguarding within Peer Services, working with colleagues as appropriate
• Report on service performance to inform operational planning and monitoring
• Work with our Data and Insights Team to produce research and implement external surveys as required

Person Specification

Essential

• Experience of managing one-to-one services, ideally within a local authority, NHS, social enterprise or charity setting
• Experience of applying new technologies and platforms within a services context
• Experience and passion for leading and developing teams and working with volunteers

Desirable

• Excellent communications and interpersonal skills, able to act as ambassador for Mental Health Innovations and The Mix
• Experience working at a similar level in a small organisation, or in a larger team looking to take the next step
• Good financial understanding, including the ability to shape and manage effective budgets
• Experience of delivering or overseeing clinical services
  Experience of working with young people
  Experience of managing safeguarding procedures and processes

Role: Head of Children and Young People’s Services

Contract: Permanent

Location: Hybrid, with regular travel around Bristol and the surrounding areas, including the Vassall Centre (WECIL’s office).

Salary: £45,630 - £51,759

Hours: 37.5 hours per week (full-time). We will accept applications for part-time working, or job share arrangements. If you are applying on this basis, please state so in your application.

Why Join Us?

This is more than a management role – it’s a chance to lead strategic development in a transformative way. Reporting directly to the CEO and forming part of WECIL’s Senior Leadership Team, you’ll have the responsibility and autonomy to shape the future of disability-inclusive services for young people. Your work will impact both WECIL and the broader sector, as we champion the Social Model of Disability in collaboration with other leaders.

- Strategic Leadership: Drive a comprehensive service strategy that champions equality, co-production, and safety, backed by a substantial budget.

- Team Empowerment: Lead a talented team to deliver high-quality services, from youth engagement to complex needs support, all while fostering a positive, inclusive culture.

- Sector-Wide Influence: Collaborate with Local Authorities, sector partners, and community groups. As a representative on strategic boards, you’ll contribute to the development of inclusive practices regionally and nationally.

This role directly influences the lives of thousands of Disabled children and young people and their families each year through inclusive, empowering services. With a £750k+ annual budget under your stewardship, you’ll ensure resources deliver maximum benefit, adapting and expanding services to meet the needs of our community.

For an ambitious and passionate leader, this is a rare opportunity to make a difference at a strategic level, grow your expertise, and contribute meaningfully to the future of disability-inclusive services.

We’re seeking an accomplished leader with a proven track record in senior management, skilled at inspiring diverse teams and fostering a culture of inclusion. The ideal candidate has extensive experience in delivering services for Disabled children and young people, fully understanding their needs and the challenges they face. Committed to the Social Model of Disability, they will drive strategic improvements and champion inclusive practices.

A collaborative thinker, they’ll forge impactful relationships with Local Authorities, funders, and partners while expertly managing budgets and ensuring effective safeguarding. Skilled in data-driven impact assessment, they will keep the voices of Disabled young people at the heart of every decision, fostering growth and enhancing service accessibility.

Join Our Team at Mind in Tower Hamlets, Newham, and Redbridge

Are you passionate about mental health and community support? Mind in Tower Hamlets, Newham, and Redbridge seeks an exceptional Business Development Manager to lead our fundraising efforts. You'll drive the development and submission of tenders, proposals, and applications to Trusts and Foundations, ensuring robust support for our mission in these London boroughs.

About Mind in Tower Hamlets, Newham and Redbridge

We are a local Mind association and community mental health charity. We endeavour to ensure that everyone with a mental health or emotional issue has somewhere to turn for advice and support.

Our vision is a society where everyone is accepted and included; where there is no stigma or discrimination towards people because of mental health issues; and where our clients' needs and ambitions are supported.

We provide support services- including for those in crisis, to raise awareness and deliver activities, groups and events through our work in Tower Hamlets, Newham and Redbridge

Role Overview:

As a key member of our team, you will:

· Support our approach to securing both statutory income (grants and contracts) and voluntary income (trusts,      corporates, major donors, individuals), in partnership with the Leadership Team.

· Working with the CEO to support organisational tendering and commercial income generation activities aligned with the strategy, coordinating solution design and written bids.

· Lead on grant identification- conduct research to identify potential grant and foundation funding opportunities

· Lead on grant applications – including the development of compelling grant proposals,  you will manage the  grant application process, including drafting, editing, and submitting grant proposals within deadlines, and ensuring compliance with funder requirements.

· Working alongside the Director of Finance, support the preparation of budgets for tenders and fundraising.

· Ensure all our income generation activity is compliant with fundraising governance and legislation, including GDPR, PECR, and the Code of Fundraising Practice, and ensure our systems and processes (including the database and reporting) are compliant and fit for purpose in Business Development.

We would love to hear from you if you have a track record, experience, understanding, knowledge of:

· Grant writing, fundraising, or development, preferably in the nonprofit sector

· Grant funding mechanisms, including government, foundations, and statutory funding programmes

· Writing compelling, well-organised content that turns complex ideas and detail into summaries that can effectively engage different audiences

· Organisational skills, with the ability to manage multiple projects simultaneously and meet deadlines under pressure when needed.

· Strategic thinking and problem-solving abilities, with a results-oriented approach to achieving funding targets

· Collaborative mindset and ability to work effectively with the service delivery team and other colleagues

· Inclusion, equity and diversity, and the ability to work effectively with people from a range of backgrounds

To find out more about this role and how to apply, please click on the following link to review the candidate pack.

The closing date for applications is: 24 November

Interviews will take place on the:  5 December (in person)

Our Commitment- MindTHNR is committed to being an Anti-racist/Anti-discriminatory Organisation and our proud of our diversity which is clearly visible at all levels of the organisation.

Accessibility and Adjustments-We are committed to providing reasonable adjustments throughout our recruitment process and we will always endeavour to be as accommodating as possible. 

Are you a good communicator who is enthusiastic about rural and community matters?  Are you organised, can write well and possess a can do attitude? If so, we would love to hear from you. 

Our exciting new Events and Office Coordinator role will support the delivery of The Royal Countryside Fund's (RCF) busy events programme.  Our events drive awareness of the issues facing the countryside through supporting family farms and rural communities, ensuring we reach a diverse audience to raise awareness of the charity and encourage support of the RCF's work

Under the direction of the Interim Head of Communications, and with support of the wider staff team, you will be responsible for coordinating and running all the charity’s events, including full administrative support, booking venues, the invitation process and guest lists, organisation of collateral (including marketing and promotional information), catering arrangements and researching and inviting speakers. You will also be ensuring effective follow-up to each event such as wider dissemination of event content, evaluation, and reporting. 

Working on events will account for approximately half of the role. Your remaining time will be spent working across the charity undertaking a variety of administrative tasks. This will include supporting the team with mailings, coordination of specific activities and some general office management. Whilst reporting to the Interim Head of Communications, you will work closely with several team members, particularly the Executive Assistant, providing a unique opportunity to gain knowledge and experience of different aspects of the charity’s work. 

This role is a development role and wide-ranging events and office experience is not expected. However, you should have a confident attitude supported by good written and verbal communication skills and be effective in the use of Microsoft packages. You will learn to become effective in managing your own time and prioritising  your workload.  Your ability to engage with a wide range of people is also advantageous.