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To support the development of Neighbourhood Health and Care in Oxfordshire, partner organisations are supporting the creation of three part-time VCSE Neighbourhood Leads to work in each of the county’s new multi-neighbourhood clusters: North Oxfordshire, South Oxfordshire or Oxford City.
Working as a trusted link between voluntary, community and social enterprise organisations, the NHS and local government, you will bring VCSE insight into senior-level planning, strengthen engagement and co-production, and be part of a wider network helping to ensure that local health and care services are proactive, preventative and responsive to the needs of local communities.
We are looking for organised, motivated and collaborative people who understand Oxfordshire’s VCSE sector and the contribution it makes to health and care in the county. Each role is 12 hours per week (0.3 FTE), worked across Tuesdays, Wednesdays and Thursdays as agreed, with hybrid working and frequent travel within the relevant cluster. If you can build strong partnerships, represent a diverse sector and are excited by the opportunity to influence lasting system change, we would love to hear from you.
The salary is £54,600 FTE, pro rata, and appointments will initially be for six months, starting as soon as possible, with a possible extension subject to funding.
For an informal conversation about the role(s), please contact Clare Woodcock, Partnerships & Projects Officer.
Closing date: Midday Monday 12 October
Shortlisting: Wednesday 14 October
Interviews: Wednesday 21 October, in person at the OCVA office
Enabling a diverse voluntary and community sector to flourish in Oxfordshire.
The client requests no contact from agencies or media sales.
Are you passionate about making a difference in people's lives? Do you thrive in a dynamic, fast-paced environment? Are you ready to take on a role that impacts your community? We are currently seeking an enthusiastic and dedicated Independent Advocate to join our vibrant team in North Lincolnshire!
As an Independent Advocate, you will provide crucial support to vulnerable adults facing significant health and social care challenges. Your role involves delivering persuasive verbal and written representations on behalf of clients, collaborating with public and voluntary organisations, and taking directed actions to address client issues. This role demands flexibility, excellent communication, and the ability to handle sensitive information confidently.
Hours of Work: 37 hours working between Monday-Friday 9am-5pm
Location: Home based with travel around the Birmingham area.
(Applicants should live within the North Lincolnshire area/within reasonable travelling distance; have a full driver’s licence and access to their own transport, travel expenses will only be paid within the North Lincolnshire border area.)
Salary: Starting salary £25,877.80
Contract Type: Permanent
Independent Advocate Requirements:
Desirable:
Benefits:
Meet the Organisation: Who We Are and What We Do
At POhWER, we are committed to empowering individuals and enabling their voices to be heard. We provide advocacy and information services to support people in making effective decisions about their health and social care. Our team is dedicated to listening, exploring options, and taking action to meet our clients' best interests.
We provide a full induction, training and equipment including a laptop and mobile phone. It is a contractual requirement that all advocates hold or are working towards an advocacy qualification. The most recognised qualification is the City and Guilds Level 4 Independent Advocacy Practice Qualification (IAP) for practising advocates, previously completed City and Guilds Level 3 National Advocacy Qualification (NAQ). If you do not already hold an NAQ certificate or diploma or IAP qualification or equivalent, the expectation will be that you will gain the City and Guilds IAP qualification following successful completion of probation and pre-enrolment process. POhWER will fully sponsor this and provide a reasonable amount of study time and in return expect advocates to manage their time and complete within 12 months of registration.
Think you are the perfect fit for this Independent Advocate role? Don't wait! Apply Now with your CV and Cover letter!
Closing Date: 2 weeks after go live
Interview Date: TBC
An Enhanced DBS check and National Offender Management Service vetting will be conducted for this position.
We're proud to support our colleagues from the armed forces signing the Armed Forces Covenant in August 2024.
Successful applicants will need to obtain business insurance for their own vehicle.
POhWER is an equal opportunities employer, holder of the Investors in People Silver award, and a member of the MINDFUL EMPLOYER scheme. We are a level 2 Disability confidence scheme employer, and disabled applicants who meet all the essential criteria will be guaranteed an interview.
POhWER is committed to equality, diversity, and inclusion. We encourage applications from all backgrounds, cultures, and abilities, and particularly welcome candidates from groups currently underrepresented in our workforce. Our goal is to foster an inclusive environment where everyone feels valued and empowered to contribute. This includes, but is not limited to, people with disabilities, women, men, Black, Asian and other racially minoritised people, LGBTQ+ who are currently under-represented in our workforce.
To help embed inclusion for all, from day one, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee networks to support people from different backgrounds.
The client requests no contact from agencies or media sales.
Role Overview
The Talent Set are delighted to be partnering with a fantastic children's charity to recruit a Corporate & Community Fundraising Manager. This is an exciting leadership opportunity for an experienced fundraiser to drive income growth across corporate and community fundraising, develop high-value partnerships, and lead a small, high-performing team.
Working closely with senior leadership, you'll be responsible for delivering fundraising targets, developing new business opportunities, strengthening supporter relationships, and ensuring excellent stewardship across a diverse portfolio of corporate and community supporters.
Key Responsibilities
Person Specification
What's on Offer
Salary: Up to £45,000 per annum
Location: Leatherhead, 4 Days Per Week In Office
Contract: Permanent
How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'Apply Now' button (please do not apply via email). We aim to respond to all successful applicants within 48 working hours.
Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Harris Hill is delighted to be recruiting for a Grants Officer on behalf of a growing and entrepreneurial charity supporting high-value philanthropy and grant-making in the UK and internationally.
Salary: Starting from £40,000 + generous benefits
Location: Marylebone, London (hybrid – 3 days office-based, 2 days WFH)
This is an exciting opportunity for a grants professional with strong knowledge of UK charity law and grant-making to join a fast-paced, entrepreneurial organisation and play a key role in increasing the flow of funding into the charitable sector.
The role: You will manage and assess grants across a range of portfolios, including complex and international programmes, ensuring funding decisions are robust, compliant and appropriately risk-assessed.
Key responsibilities include:
About you
You will have:
If you are an experienced grants professional looking for a varied role where you can use your expertise, judgement and problem-solving skills to make a real impact, we would love to hear from you.
For more information, please submit your CV.
Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
About Us
The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are: Hyde Park, Kensington Gardens, The Green Park, St James’s Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park.
We also manage other important public spaces including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other public spaces are among the most visited attractions in the UK with tens of millions of visits every year.
We are now looking for a Project Manager (Capital Works) to join us on a permanent, full-time basis, working 36 hours per week.
The Benefits
This is a unique opportunity to be an integral part of projects that combine heritage, sustainability, and innovation, leaving a lasting impact on some of London’s most treasured green spaces.
The Role
As Project Manager, you will lead projects from early feasibility through to completion, managing consultants, contractors and internal stakeholders to deliver high-quality outcomes on time and within budget.
You’ll also play a key role in the delivery of the Roehampton Restored programme, contributing to a flagship project that will shape the future of Richmond Park, working with both a Senior Project Manager and an Assistant Project Manager
About You
To be considered as a Project Manager, you will need:
We want to put everyone in the best possible position to succeed so if you think that you may need more support to complete our application process, please do get in touch.
The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be.
So, if you are interested in this unique opportunity as a Project Manager, please apply via the button shown. Successful candidates will be appointed on merit.
We provide free access to London’s beautiful, natural and historic green spaces, to help improve everyone’s quality of life and wellbeing.

The client requests no contact from agencies or media sales.
Harris Hill are delighted to be partnering with Action for Pulmonary Fibrosis (APF), the UK’s leading patient charity for people affected by pulmonary fibrosis, to recruit a Healthcare Professional Education and Engagement Manager.
Salary: £34,000 – £37,500 per annum
Location: Hybrid role, with attendance at the charity’s Peterborough office for team meetings, collaboration and other key activities, typically on a quarterly basis, alongside travel to meetings, events and partner sites as required.
You will build relationships with clinicians, nurses and other healthcare professionals, develop a national programme of education and engagement, and help turn clinical insight and lived experience into practical resources and opportunities for collaboration.
Key responsibilities
About you
You will have experience of working with healthcare professionals, clinical stakeholders or professional audiences, alongside strong relationship-building and project coordination skills.
We are looking for:
This is a fantastic opportunity to use your healthcare engagement and education expertise to make a real difference to people affected by pulmonary fibrosis.
If you are passionate about improving healthcare and are looking for a role with genuine impact, we would love to hear from you.
For more information, please submit your CV.
Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Data Engineer (Maternity Cover)
Predominantly home-based with occasional travel to locations across the UK.
up to £35,000 per annum
Maternity cover contract – Until 30 April 2027
35 hours per week, Mondays to Fridays. Part-time hours considered.
Closing date for applications: 27 September 2026
First interview: 8 October 2026 (Online)
Second interview: 15 October 2026 (Online)
Office facilities are available (Tuesday to Thursday) at our Newark office at The Kiln, Waterside, Mather Road, Newark, NG24 1WT for those within easy travelling distance.
About Us
The Wildlife Trusts are a grassroots movement of people from a wide range of backgrounds and all walks of life, who believe that we need nature and nature needs us. We have more than 945,000 members, over 33,000 volunteers, 4,100 staff and 600 trustees. There are 46 individual Wildlife Trusts, each of which is a place-based independent charity with its own legal identity, formed by groups of people getting together and working with others to make a positive difference to wildlife and future generations, starting where they live and work.
Every Wildlife Trust is part of The Wildlife Trusts federation and a corporate member of the Royal Society of Wildlife Trusts, a registered charity in its own right founded in 1912 and one of the founding members of IUCN – the International Union for the Conservation of Nature. Taken together this federation of 47 charities is known as The Wildlife Trusts.
The next few years will be critical in determining what kind of world we all live in. We need to urgently reverse the loss of wildlife and put nature into recovery at scale if we are to prevent climate and ecological disaster. We recognise that this will require big, bold changes in the way The Wildlife Trusts work, not least in how we mobilise others and support them to organise within their own communities.
About You
As Data Engineer, you will play a crucial role in supporting the work of The Wildlife Trusts by maintaining and enhancing our data pipelines and infrastructure. You will be responsible for ensuring the effectiveness, efficiency, and scalability of the federation wide data service system, a data lakehouse, providing key insights and solutions to support decision-making across the organisation and federation, responding to the needs of Wildlife Trusts and the delivery of our 2030 Strategy.
Working collaboratively with various teams, you will develop data management solutions and products, new use cases, forecast data volumes, and ensure cost-effective service maintenance. You will be integral in enabling us to leverage data for operational and strategic success and in supporting a strong community of practice within the federation of Wildlife Trusts.
As Data Engineer, you will be responsible for managing and optimising data pipelines, cloud services, and providing data-driven solutions to support business needs.
To excel in this role, you should be highly motivated, detail-oriented, and passionate about people focused data engineering and analysis. You will have experience in a data engineering role, ideally with practical experience or the ability to upskill in cloud services like Azure, Databricks and ESRI, as well as excellent proven proficiency, SQL and Python. Ideally you would have a familiarity with developing pipelines which support Analysts who use RStudio, Power BI and/or GIS. You will have experience or the ability to up-skill in administering data services linked to the Data Lakehouse holistically, such as GitHub, Power BI.
You will work closely with and on behalf of teams across the Wildlife Trusts to ensure our data systems are secure, optimised, scalable, and cost-efficient. You should have a solid understanding of data security to ensure compliance with best practices. Excellent communication skills and the ability to work collaboratively with cross-functional teams are essential. If you are a problem solver with a can-do attitude and a passion for data, we encourage you to apply for this exciting opportunity to become our Data Engineer.
Job Title: Supporter Experience Officer - VAC173
Working Hours: 37.5 hours per week (flexible working by agreement). It is expected that work will sometimes be required outside normal working hours. However, time off in lieu is offered in accordance with the policies and procedures.
Salary: Circa £30,000 per annum
Contract: Fixed Term 12 Months (Maternity Cover)
Deadline: Wednesday 30th September 2026
Interviews to take place: CV's will be considered as they are received. Shortlisted applicants will be contacted by telephone in the first instance.
Location: Leeds Hospitals Charity offices with occasional opportunity to work from home.
Please include a cover letter or short supporting statement explaining why you're interested in joining Leeds Hospitals Charity and how your skills, experience and values make you a great fit for the role.
Who are Leeds Hospitals Charity?
Leeds Hospitals Charity is proud to support Leeds Teaching Hospitals NHS Trust. At Leeds Hospitals Charity, we work with NHS staff to improve the experience of patients and families. We are passionate about healthcare and about making our hospitals amazing. We bring together thousands of donors to make a meaningful difference for patients across Yorkshire, funding life-saving equipment, treatments, rare disease research and vital comforts where they are needed most.
Why This Role?
The Supporter Experience Officer plays a key role in delivering an outstanding, person-centered experience for supporters, patients, volunteers and staff. As a first point of contact, the postholder will provide excellent supporter care through the management of enquiries, donations, supporter communications and stewardship activities.
Your role will support the delivery and continuous improvement of supporter journeys, helping to ensure supporters receive timely, relevant and engaging communications that build loyalty, strengthen relationships and encourage long-term support. The Supporter Experience Officer will also provide volunteer co-ordination and operational support, contributing to an efficient, responsive and supporter focused fundraising team.
What We’re Looking For
Key Responsibilities:
Full Job Description can be found on our website.
Benefits:
· 27 days holiday a year plus bank holidays with the option to buy additional holiday.
· Flexible and Hybrid Working
· Annual pay review
· Birthday Day (Paid day off on your Birthday)
· Additional holidays based on length of service
· Volunteering Days
· Unlimited access to our online Learning & Development Portal
· Pension scheme- 5% employer contribution
· Health & Wellbeing support including:
o access to Employee Assistance Programmes and trained Mental Health First Aiders
· Life Insurance Protection
· Cyclescheme
· NHS Blue Light Card and Discounts
As a Disability Confident Employer we commit to offering all applicants who consider themselves to have a disability an interview if they demonstrate they possess the essential skills and experience required for the role. Please advise on your covering letter if you consider yourself to have a disability.
Leeds Hospitals Charity is committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our recruitment practices support this by ensuring all employment positions are subject to a fair, and robust recruitment process, relevant to the role. This may include interviews, assessments, pre‑employment checks, including DBS checks, references, and an appropriate probationary period.
Thank you for taking the time to apply for our position. We appreciate your interest in Leeds Hospitals Charity.
We support NHS staff to deliver the best care for over a million patients and their families each year.
Help make homes safer for thousands of residents across London and the South East. Join Peabody as a Fire Risk Assessor and use your expertise to identify risks, influence positive change and improve fire safety across our residential portfolio.
At Peabody, safety is our priority. We're looking for an experienced Fire Risk Assessor to join our Fire Safety Team, carrying out high-quality fire risk assessments across a diverse range of residential buildings. This is an opportunity to play a key role in protecting residents, supporting compliance and helping shape best practice across one of the UK's largest housing associations.
You'll be responsible for inspecting residential properties, identifying fire safety risks and producing clear, practical Fire Risk Assessment reports. Working closely with colleagues, contractors and key stakeholders, you'll ensure that risks are understood, managed effectively and addressed in a proportionate way.
This role would suit an experienced Fire Risk Assessor who enjoys combining technical expertise with strong communication skills. You'll be confident explaining recommendations, building effective relationships and influencing positive safety outcomes.
In return, you'll join a supportive and collaborative Fire Safety Team committed to professional development and continuous improvement. Whether you're looking to broaden your technical knowledge, develop your career or make a genuine difference to resident safety, you'll find opportunities to grow at Peabody.
We offer an excellent benefits package including 30 days' annual leave plus bank holidays, up to a 10% pension contribution, life assurance, flexible benefits and a range of employee discounts.
If you're passionate about fire safety and want to help create safer homes and communities, we'd love to hear from you.
We are seeking x3 Place Impact Researchers: supporting North Essex, South Essex or South West Essex, as well as thematic Essex wide programmes.
Active Essex Foundation is a successful and growing charity dedicated to creating the conditions for young people and communities across Essex to thrive. Our work focuses on three core areas: improving young people’s mental health, reducing vulnerabilities to youth crime and exploitation, and strengthening communities through trusted relationships and positive engagement. We collaborate with a network of over 100 community organisations and local partners to design and deliver programmes that use physical activity, mentoring and community support as tools to build resilience, improve wellbeing and reduce inequalities. Everything we do is shaped by the real experiences of the people we serve, ensuring our interventions are meaningful, accessible and rooted in what communities tell us they need.
These roles will be embedded within Active Essex. Active Essex is the strategic partnership for physical activity and sport across Greater Essex, working with local authorities, health partners, voluntary sector organisations and communities to create the conditions for active lives. Through a place-based approach, Active Essex brings together insight, evidence and local collaboration to tackle inequalities and improve health and wellbeing outcomes.
The Place Impact Researcher will gather, analyse and apply insight, research and evaluation evidence to support programmes, partnerships and place-based activity. The postholder will work closely with delivery teams, communities, partners and funders to demonstrate impact and turn learning into action. The ideal candidate will bring strong relationship-building skills and experience of working collaboratively with a diverse range of stakeholders. They should demonstrate a track record of delivering impactful projects or initiatives at local or county level, applying a systems approach to complex community issues, and using strengths-based methods to build resilience and capacity within local organisations.
Place Impact Researchers will be professionally aligned to the Insight & Evaluation Team for methodology, quality assurance and development, whilst receiving operational direction from their specialist area. This approach ensures strong local integration whilst maintaining consistent research standards.
On a mission to highlight the transformative power of physical activity and sport!
The client requests no contact from agencies or media sales.
Do you have a passion for working with young people and making communities safer? Crimestoppers is looking for a motivated and engaging Fearless Youth Coordinator to deliver its Fearless and Bystander Approach programmes across Cardiff, helping young people make informed decisions about crime, safety and reporting concerns. In this varied and rewarding role, you will design and deliver interactive workshops in secondary schools, PRUs and youth settings, build strong partnerships with education providers, youth organisations, local authorities and police, and identify opportunities to extend the reach of the Fearless programme across the city.
Please read the full job pack, before submitting your CV and covering letter.
FTC until March 2027 | Full time | Based in Cardiff, with travel| £28,186 | DBS required
Who we are
Camphill Village Trust is a national charity that has been supporting adults with learning disabilities, autism and mental health support needs for more than 70 years. Across our communities in England, we enable people to lead meaningful, independent and connected lives through high-quality, person-centred support, underpinned by a strong commitment to inclusion, community and opportunity.
Our communities are distinctive places. Alongside high-quality care and support, people have opportunities to develop skills, build relationships and participate in meaningful activities through our farms, gardens, workshops, cafés, shops and wider community partnerships. Our connection with nature, land and community remains an important part of who we are and our ambition for the future.
Camphill Village Trust has been through a significant period of organisational change and is now entering an important next chapter. We are building greater stability across the organisation while continuing to develop the quality, consistency and sustainability of our services.
As part of this next phase, we are seeking an experienced Director of Operations to provide strategic leadership for our core care and support services and help shape their future development.
About the role
As Director of Operations, you will have strategic responsibility for our care and support services and play a critical role within our Executive Team.
Supported living sits at the heart of Camphill Village Trust and this appointment will bring deep operational and social care expertise, ensuring we continue to deliver safe, high-quality, person-centred services while developing a sustainable model for the future.
This is a significant leadership role with responsibility for a c.£20m budget and an experienced operational leadership team. You will provide strategic oversight of quality, safeguarding, regulatory compliance and operational performance, while working with colleagues to strengthen our approach to supported living and housing and ensure our services deliver meaningful outcomes for the people we support.
There is important transformation ahead. We need to continue strengthening quality and consistency, develop our operational and leadership capability, improve our understanding of service financial performance and ensure our structures and systems are fit for the future. We are also considering the future relationship between our housing and supported living provision and how our care and support model should evolve.
Our communities have experienced considerable change and they already have significant knowledge, commitment and capability. You will therefore take time to listen and understand before determining what needs to change, working alongside experienced colleagues and empowering leaders rather than imposing solutions.
You will also help us look ahead. We have ambitions to grow our impact and reach more people and you will develop strong relationships with commissioners and partners, understand emerging needs and opportunities and ensure future growth is both financially sustainable and consistent with the quality and values we expect.
This will be a highly visible role. We want our Executive leaders to understand our communities by spending meaningful time in them, meeting colleagues and the people we support, seeing our services first-hand and staying connected to the impact of the decisions we make.
Who we are looking for
We are looking for an established senior social care leader with significant experience leading complex care and support services.
You may have worked within learning disability and autism services, supported living or another relevant area of adult social care. Exact sector experience matters less than a strong understanding of regulated care and support, quality, safeguarding and the realities of delivering sustainable services in a challenging commissioning environment.
You will understand what excellent support looks like and bring the credibility to provide assurance and constructive challenge at Executive and Board level. Experience of CQC-regulated services and a strong understanding of the responsibilities associated with the Nominated Individual role will be particularly important.
Alongside your technical expertise, you will bring strong commercial and financial judgement. You will understand service models, commissioning arrangements and financial performance and make difficult decisions when necessary, without ever losing sight of the impact those decisions have on people’s lives.
Your leadership style will matter just as much as your experience.
We are looking for someone calm, considered and resilient; a leader who listens, builds relationships and creates confidence during change. You will recognise that meaningful transformation takes time and have the patience to understand what is already working before deciding what needs to change.
You will be comfortable working through others, developing capable leaders and drawing on the expertise around you rather than needing to have all the answers yourself.
Above all, you will share our commitment to putting people at the heart of decision-making and be excited by the opportunity to spend time within our communities, understand what makes Camphill Village Trust distinctive and help us build outstanding, sustainable services for the future.
The client requests no contact from agencies or media sales.
Reporting to: Principal
Line managing: Site Manager, Professional Services team (Student Recruitment and Communications Manager and Office staff), IT Manager
Key Relationships: Senior Management Team, Head of Access to Learning, the Chair and Trustees of the City & Guilds of London Art School, Chair and Trustees of the City and Guilds Art School Property Trust
Main purpose of role:
The Director of Operations is an important, senior role at the Art School, responsible for supporting the Principal in the delivery of the Strategic Vision and to monitor the progress of its objectives. They are responsible for the efficient and effective management of internal resources and stakeholders, and will act as the deputy to the Principal in all matters excluding academic. They will also contribute to the oversight of recruitment of students and staff.
The Director of Operations provides vision and professional leadership of registry, professional services, IT, admissions, as well as the management of compliance, HR, and the Art School’s technical tutors. They have some oversight of marketing inasfar as it relates to recruitment. The Director of Operations is the key liaison with the Property Trust, which is the official landlord for the Art School and the governing body that oversees the main buildings at our site in Kennington. They are the lead person, responsible for the OfS return and so it is anticipated that the successful candidate would have a level of quality assurance experience and familiarity with policy oversight.
The Art School is an independent educational charity with approximately 300 students and 100 members of staff. The Art School is entering a new strategic planning cycle that will see us growing our profile and portfolio; expanding our international links and external partnerships; and, deepening our civic impact on our neighborhood in Kennington and further afield.
MAIN DUTIES AND RESPONSIBILITIES
The main duties and responsibilities of the post are:
Leadership and Strategy
Compliance and Governance
Registry
Operations
External Profile and Recruitment
Additional Duties and Responsibilities
It is the duty of the post holder not to act in a prejudicial or discriminatory manner towards members of staff, students, visitors or members of the public. The post holder should also counteract such practice or behaviour in others by challenging and reporting it.
This is a description of the job as it is presently constituted. It is the Art School’s practice to periodically review job descriptions to ensure that they accurately reflect the job that is required to be performed, or to incorporate proposed reasonable changes following negotiation with the postholder.
We have an exciting opportunity for Helpline Advisors to join the growing National Contact Centre team in Cardiff, working 37.5 hours a week over a 24/7 rota. These positions are offered on a fixed term basis until 1 October 2027.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care? If yes, then we'd love to hear from you…
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
About the role
This role is based at our National Contact Centre in Cardiff. There will be an initial induction period that will run Monday to Friday 9am-5pm for a 4 week period. After successfully completing your induction, you will move to your fixed rota hours.
As a Helpline Adviser you will:
You will need:
Please see attached Job Description and Person Specification for further details.
About Us
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.