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Build Up aims to build the power of young people to shape where they live and to change who can make decisions about London. We are recruiting a Head of Income Generation to shape and lead an ambitious fundraising vision to grow our impact across London.
The Role
This is an exciting new position in our team, created to help build our case for investment, tell our story and harness the support of new audiences. You will develop and deliver a 3-year fundraising strategy that unlocks new opportunities, diversifies income and builds lasting funder relationships. With consultancy support on communications and evaluation, you’ll have the tools to make a powerful case for our work.
We encourage candidates to discuss the role with our Director before applying - contact details are in the job description.
Who You Are
You’ll have a proven track record in leading fundraising strategy, securing charitable investment and writing successful grants. Alongside trusts and foundations, you’ll bring experience across other income streams (like corporates or major donors). You’ll balance strategy with delivery, thrive under pressure, and be excited by funding young people’s ideas. Our approach is innovative and we are looking for someone that can create clear, inspiring narratives that unlock new opportunities.
About Build Up
Build Up works to build the power of young people to shape where they live, and to change who can make decisions about London. Regeneration leaves young people behind. We support young people to take action by advocating for, designing and building local spaces to meet their needs.
Our approach is unique – and it works. Young people gain skills, leadership and power over decisions that affect them, while local communities benefit from genuinely inclusive spaces designed by and for local residents.
Why Join Us
At Build Up your work has a visible, lasting and personal impact - your ideas will genuinely shape our development. We’re a small, collaborative and passionate team with a flexible approach to work - we welcome proposals for non standard work patterns.
Key Details
This role is available on a 4 OR 5 day a week contract, subject to candidate preference.
Salary: £50,000 - 54,000 (pro rata) + 8% employer pension contribution
Full / part-time: 4 days (30 hrs) or 5 days (37.5 hrs) per week
Holiday: 32 days plus public holidays (pro rata)
Work pattern: Flexible
Location: Hybrid – at least 1 day per week in our Elephant & Castle office
Contract: Permanent
To Apply
For more information and to apply, please see the job description.
Applications close Sunday 20th September 2026. We will be reviewing applications on a rolling basis from Monday 14th September, so we encourage applicants to apply as early as possible.
#Fundraising #FundraisingManager #HeadOfFundraising #FundraisingLead #FundraisingDirector #DirectorOfFundraising #Fundraiser #YouthFundraising #GrantFundraising #UnrestrictedFundraising #FundraisingStrategy
Build Up runs practical construction projects across London, supporting young people aged 10-23 years old to shape their local area.



The client requests no contact from agencies or media sales.
We’re looking for someone inspirational, approachable, open-minded, with great communication skills and a genuine passion for supporting people experiencing mental health difficulties, their families, friends and their carers to live their best lives.
If this sounds like you, we’d love to hear from you.
As our current CEO prepares for retirement, we are looking for someone new to lead our organisation with the kindness and professionalism we’re known for.
For more than 30 years, Pembrokeshire and Carmarthen Mind has supported people across the Pembrokeshire and Carmarthen Local Authority areas and the Hywel Dda University Health Board region.
Mental health challenges affect people from all walks of life, and the need for accessible, person-centred support continues to grow. Conditions such as anxiety, depression, and other long-term mental health difficulties remain some of the most common health issues faced by individuals, families, and communities.
Compassionate, local mental health support can make a meaningful difference, we help people build resilience, maintain independence, and find hope during difficult times.
Across the UK, many people experience significant impacts on their daily lives, relationships, and wellbeing because of mental health problems. The wider effects on families, carers, and support networks can also be profound, highlighting the importance of early help, ongoing support, and community-based services.
Who we’re looking for:
Application Resources
For Job Role specifics and more about us please see our CEO Recruitment Pack
Application Instructions
Ready to lead?
If you are interested in becoming Pembrokeshire and Carmarthen Mind’s next permanent Chief Executive Officer, please complete our application form and attach your CV. The application form can be found on our website.
For Full Application Instructions and more about us please see our CEO Recruitment Pack
Closing date for this role will be at 12:00 midday on 30/09/26
Interviews for this role will be held on week commencing 19/10/26
The client requests no contact from agencies or media sales.
Self-Employed Associate - Building Surveyor
Based in the Midlands & North of England
Key details
About the Ethical Property Foundation
The Ethical Property Foundation is the UK’s only dedicated property advice charity for the voluntary sector. We provide expert, independent property advice and education to more than 900 organisations each year.
We are seeking experienced self-employed Chartered Building Surveyors to join our team and lead project based opportunities, typical surveys include:
The role
We’re seeking Chartered Building Surveyors (or equivalent) with:
You’ll need excellent communication skills to engage and empower our clients—many of whom support vulnerable people in challenging circumstances—and the ability to investigate, analyse, and propose practical property solutions.
Our Associate Property Advisers work flexibly from home, with occasional client site visits across England, Wales, and Scotland. Charitable rates for reports and surveys usually at 50% to 60% of market value.
Skills and experience
· educated to degree level or with equivalent academic or employment experience
· Chartered Surveyor or equivalent professional qualification
· minimum of fifteen years’ experience
· experience of providing advice, including by phone / email
· experience of communicating a technical subject to the lay person
· experience of residential and commercial property sectors
· a proven track record in the delivery of high-quality outputs
· knowledge or experience of building surveys from a charity perspective
· experience of working as a consultant
· interest in, and appreciation of, ethical considerations relating to property
· experience of working in a small team
· excellent written and spoken communication skills and computer literate
What we offer
Our clients support a diverse range of causes and manage every type of property imaginable. In the past year, we’ve advised on office buildings, church premises, oast houses, former schools, libraries, theatres, fields, industrial units, and more.
You’ll be part of a team of extraordinary senior property professionals who share a passion for making a positive impact.
Deadline for Applications:
Thursday 1st October with Interviews being held remotely on Teams on Thursday 15th October.
Your covering letter should explain:
The Ethical Property Foundation is an equal opportunities employer and welcomes applications from all suitably qualified candidates.
Mission To deliver high quality education and support, enabling voluntary organisations in England and Wales to manage their premises sustainably.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About CodeYourFuture
At CodeYourFuture (CYF), we believe talent is everywhere, but opportunity is not. We are a non-profit community that trains adults from underrepresented backgrounds and low-income individuals to launch successful careers in the tech industry.
Our model relies on a passionate, self-organising ecosystem of professionals, trainees, and graduates. As our Community Builder, you will be the beating heart of your regional community, empowering trainees, volunteers, and alumni to unite around CYF’s shared mission.
The Opportunity
We are looking for a community leader who understands grassroots engagement, human agency, and systemic change.
In this mid-level role, you will build and cultivate an empowering, open, and highly collaborative regional community. You will ensure every member, from a first-time mentor to an alum, understands their unique impact in helping trainees secure quality, sustainable tech jobs.
How You’ll Drive Impact
What You Bring
Working Pattern & Logistics
What Success Looks Like in 6–12 Months
Please read our values and working principles before making an application to make sure they match your own.
https://codeyourfuture.io/about/
The client requests no contact from agencies or media sales.
Ambition Aspire Achieve is seeking an exceptional, values-led Chief Executive to lead our much-loved children and young people’s charity into its next chapter.
This is a rare opportunity to lead a practical, relationship-based and strongly rooted Newham charity that makes a real difference to children, young people and families facing disadvantage, vulnerability, SEND, disability or risk.
Founded in 2016 by Kevin Jenkins OBE, Ambition Aspire Achieve has grown from a small number of projects at the Terence Brown Arc in the Park into a well-established charity working across Newham. Today, AAA supports nearly 1,000 children and young people each year through its hubs, with many more reached through outreach, schools-based work and community programmes.
Our work is grounded in the belief that every child and young person should be able to enjoy their childhood, overcome barriers, build confidence and develop the skills and self-belief to achieve positive futures. We deliver a broad programme of support including after-school clubs, holiday programmes, youth clubs, SEND activities, mentoring, outdoor learning, sports, family days, residentials, detached youth work, schools-based youth safety work, community events and targeted family support.
This is an exciting and important moment in AAA’s journey. Following a period of growth, the charity is now focused on consolidation, quality and long-term sustainability. We are financially stable, well regarded and deeply rooted locally, with strong relationships across funders, schools, corporate partners, local agencies and community organisations.
The next Chief Executive will provide clear, steady and values-led leadership, working closely with the Chair and Board of Trustees. They will lead and support the staff team, strengthen organisational sustainability, maintain and develop partnerships, champion safeguarding and inclusion, and ensure children and young people remain at the heart of every decision.
As AAA does not currently have a dedicated senior fundraising post, the Chief Executive will also play a central role in securing and maintaining the income needed to sustain and develop the charity’s work. This will include trusts and foundations, statutory funding, corporate partnerships, individual donors, appeals and wider supporter engagement.
We are looking for someone who can combine strategic leadership with practical operational understanding. You may already be a Chief Executive, or you may be an experienced senior leader ready to step into your first Chief Executive role. What matters most is your ability to lead with clarity, care and resilience; build trusted relationships; secure income; uphold strong governance; and keep AAA’s values at the centre of how the charity works.
AAA’s values are Committed, Caring, Collaborative and Creative. We are looking for a leader who can live these values, promote a positive and inclusive culture, and help ensure AAA remains strong, responsive and ambitious for the children, young people and families who need us most.
This is not a turnaround role, but it is a significant leadership opportunity. The successful candidate will inherit a respected and impactful charity with strong foundations, while also leading it through a more challenging external funding environment and into its next phase of development.
To provide children and young people in the London Borough of Newham with fully inclusive experiences and opportunities to flourish.



The client requests no contact from agencies or media sales.
You will play a key role in organising and delivering a range hospice-led events, helping to maximise income, recruit participants and provide excellent supporter experiences. You will combine strong event organisation and project management with a clear focus on fundraising, ensuring our events are delivered safely, professionally and cost-effectively whilst providing excellent stewardship to event participants to develop a stronger relationship with Southern Hospice Group.
The client requests no contact from agencies or media sales.
The role
Individual giving at Cruse is in its infancy; therefore, this is a unique opportunity for an experienced, proactive and creative individual giving expert to join, develop and build the role. We are looking to build all areas of individual giving including committed gifts, cash appeals, legacy and in memoriam gifts, and increase our supporter acquisition and retention. With integrated cross team planning and delivery between individual giving, events, campaigns, brand and supporter engagement.
Experience of using digital channels to grow income from supporters and creating an exceptional donor experience are key to this role. The Individual Giving Manager role is part of the Voluntary Income Team, that will drive development of both acquisition and retention channels to improve overall supporter experience, and therefore income. This is a great opportunity to make this role your own and set the direction for generating income from individual supporters alongside growing our legacy pipeline.
How to apply
Your application must consist of a CV and covering letter, which outlines your suitability for the role with reference to the Job Description and Person Specification and should be no longer than two pages. Please note that if your application does not include a CV and covering letter, it may not be considered.
The closing date for applications is 16 September 2026 with interviews taking place week commencing 28 September 2026. We reserve the right to close the advert early as suitable candidates apply.
Please be advised that if you do not hear from us by 28 September 2026, unfortunately on this occasion you have not been shortlisted.
Cruse welcomes and encourages applications from all protected groups as defined by the Equality Act 2010. Appointment will be made on merit.
Criminal Record Checks
All staff are required to complete a Criminal Record check. Staff working directly with clients will be required to complete an enhanced check. We comply with the relevant codes of practice and they can be viewed online:
· Applicants in England and Wales: DBS Code of Practice
· Applicants in Northern Ireland: AccessNI Code of Practice
Previous convictions will not prevent full consideration of your application to work with Cruse. Our Recruitment of Ex-offenders' Policy & Handling Criminal Record Check Data Policy are available on request by email.
We comply with all relevant data protection legislation and process your data fairly.
The client requests no contact from agencies or media sales.
About the Organisation
A well-established and purpose-driven organisation is undergoing a significant period of finance transformation, supported by a new senior finance leadership team. The organisation is strengthening its finance function and is looking for an experienced Finance Manager to help build a strong operational finance foundation while contributing to wider transformation and process improvement.
The Finance team is approximately 16 people, with dedicated Accounts Payable and Accounts Receivable functions alongside Finance Business Partnering.
The Role
Reporting to the senior finance leadership team, the Finance Manager will lead the operational finance function, with responsibility for the Accounts Payable and Accounts Receivable teams.
This is a hands-on role combining strong financial accounting, people management and finance transformation. The successful candidate will be expected to provide stability and leadership across the operational finance function while identifying opportunities to improve systems, automate processes and strengthen financial controls.
A key priority will be developing and supporting the operational finance team, establishing clear standards and creating a strong platform for the wider finance transformation programme.
Key Responsibilities
Lead, manage and develop the operational finance teams across Accounts Payable and Accounts Receivable.
Provide strong, calm and assertive line management, creating a high-performing and accountable team culture.
Oversee day-to-day financial accounting processes and ensure the accuracy and integrity of financial information.
Lead month-end activities, including journals, balance sheet reconciliations and financial reporting.
Review and strengthen financial controls and operational finance processes.
Oversee debtors, creditors and cash-flow management.
Support the preparation of statutory accounts and year-end audit requirements.
Ensure appropriate compliance with charity accounting requirements, including Charity SORP.
Work closely with Finance Business Partners and operational stakeholders, providing financial guidance and support where required.
Identify opportunities for process improvement, automation and greater use of technology across the finance function.
Support the implementation and development of new finance systems as the organisation progresses its transformation programme.
Contribute to ad-hoc finance projects and wider transformation initiatives.
About You
The organisation is looking for a qualified or part-qualified accountant, or an experienced QBE candidate, with a strong grounding in financial accounting and operational finance.
You will ideally bring:
Strong experience managing and developing finance teams, particularly AP and AR functions.
Excellent technical accounting and month-end experience, including balance sheet reconciliations.
A track record of improving finance processes, systems and controls.
Experience of finance transformation, automation or systems implementation.
The confidence and resilience to manage established teams and challenging stakeholders.
A calm, measured and assertive management style.
The ability to work effectively in a changing and developing finance environment.
Experience within the charity sector and knowledge of Charity SORP would be advantageous, but candidates from a broad range of sectors will be considered.
What’s on Offer
Salary: £45,000–£50,000
Working arrangement: Fully remote
Opportunity to play a key role in a significant finance transformation programme.
The chance to shape and strengthen an established operational finance function.
Broad exposure across financial accounting, people leadership, systems and process improvement.
Occasional in-person team meetings approximately every two months.
Prospectus is delighted to be supporting a national countryside conservation charity in the search for a new Head of Philanthropy at this crucial time during their centenary year, ahead of the launch of a new 10-year strategy in December. The charity is a campaigning organisation that believes in having accessible countryside and green spaces for all. They supports the protection and regeneration of countryside spaces rich in nature and believe this plays a crucial role in responding to the climate emergency. With a local office in every county in England, they are passionate about working with communities and creating better places for everyone to enjoy.
This role is offered on a permanent full-time contract basis paying a salary of circa £61,000 per annum to work in a hybrid and flexible working model from their London Office.
The post holder will proactively lead and implement strategies for maximising funding through significant support from trusts & foundations, statutory & institutional funders, high net worth individuals and corporate partners. They will develop and steward key relationships and identify new funding and partnership opportunities that support the charity's campaigning priorities. The post holder will provide strategic direction and hands-on support to a team of two officers, fostering a collaborative, ambitious and effective approach to income generation.
They are looking for a candidate with demonstrable experience of identifying, securing and developing relationships with potential for significant funding particularly through partnerships, along with trusts, foundations and high net worth individuals. They are looking for someone with demonstrable experience of securing 5 and 6 figure philanthropic and trust & foundation funding and meeting targets. The ideal candidate will have demonstrable experience of creating sponsorship, engagement and cultivation opportunities to secure long-term funding.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process, then please contact Firas El Dib at Prospectus.
If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.
In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.
Who we are:
Chefs in Schools exists to improve children’s health and futures through improving school food and food literacy.
We work alongside schools and catering teams to transform what children eat every day, particularly in communities facing the greatest barriers to good health. We combine practical support, training, operational expertise and sector influence to help schools serve fresh, nutritious food that children want to eat.
We are ambitious about both impact and scale. We want every child to have access to excellent school food and a real food education, regardless of background.
We are a values-led organisation. We are bold, honest, collaborative, innovative and focused on solutions.
About you and the role
We are looking for an enthusiastic and proactive Fundraising Officer to join our Partnerships and Engagement team. This is a brilliant opportunity to support a broad portfolio across income streams including Trusts and Foundations, Corporate Partnerships, and Major Donors.
You will play a crucial role in our fundraising efforts by leading prospect research to identify new funding opportunities to build a strong pipeline. You will support the Senior Partnership Manager and Philanthropy Manager to grow a portfolio of trusts, corporate partners and philanthropists. You will also be responsible for maintaining the CRM database (Beacon) and administrative tasks. This varied role is perfect for someone who enjoys building relationships and coordinating meaningful supporter engagement opportunities. You will work with colleagues across Chefs in Schools to gather compelling stories and impact data that demonstrate the difference our funders make.
The responsibilities, skills and experience listed below are intended to give you an idea of what we need for this role. If you don’t meet every requirement but feel you would be able to work with us to deliver the majority of them, we urge you to apply anyway. We’re dedicated to building a diverse and inclusive workplace, and for us the most important ‘experience’ is passion for our mission. You may be just the right candidate for this or other roles.
You will have excellent organisation skills, with good attention to detail and the ability to prioritise a varied workload. You will have strong communication skills and be able to build relationships with a range of internal and external stakeholders.
We want to get to know you at the interview and understand we can do this best if you’re at ease. We’re an inclusive employer and are passionate about creating a welcoming working environment for everyone. We’re continually updating our DEI policy and have a neurodiversity champion. If you need adjustments to the interview process please let us know.
As we work with children and young people, an offer of employment will be subject to satisfactory references and DBS clearance, in line with our safeguarding policy.
Key responsibilities
Lead prospect research to build a strong pipeline of trusts, corporates and major donors which align with our mission. This includes network mapping to identify existing connections and relationships.
Act as the CRM champion for fundraising, ensuring all donor interactions and details are accurately recorded and updated.
Support in developing and maintaining inspiring stewardship and engagement plans for funders and supporters.
Provide events support; logistics, guestlist management and other duties where required.
Prepare insightful briefings for the Senior Leadership Team ahead of key funder meetings.
Work with the communications team to create engaging end of term/ annual reports for key funders and donors.
Monitor sector trends and newly launched funding rounds to ensure we never miss an opportunity.
Work with the finance team to process donations and Gift Aid declarations, ensuring thank-yous are sent out promptly.
Pull regular financial and pipeline reports from the database to assist with team forecasting and planning.
Provide warm supporter care as the first point of contact for public fundraising inquiries.
Support the delivery of digital appeals, regular giving, and community fundraising initiatives.
Essential skills & experience
You have at least 1–2 years of experience in a charity fundraising environment.
You have interest and belief in our mission, to improve child health through improving food and food education in schools.
You are an excellent writer and communicator with strong presentation and communication skills.
You have experience of using CRM software.
You have strong research skills and experience synthesizing complex information into succinct and accessible copy.
You are highly organised and can juggle multiple deadlines while maintaining a sharp eye for detail.
You are a natural relationship builder, comfortable interacting with a diverse range of stakeholders.
You demonstrate self-motivation, flexibility and the ability to adapt to an ever-changing, growing organisation.
Desirable skills & experience
Experience using tools like Canva or Mailchimp to create engaging fundraising content.
Experience in planning and delivering fundraising events.
Familiarity with fundraising regulations and data protection laws regarding donor privacy.
What success looks like
Within the first 12 to 18 months, success in this role is likely to include a comprehensive knowledge of our existing fundraising model and key funders, taking the lead in prospect research, leading on account management of restaurant partners, small to medium scale fundraising campaigns, and supporting with event organisation. You will also have gained a comprehensive knowledge of the organisational strategy and the wider school food system.
Our commitment to inclusion
We know that strong candidates may not meet every single requirement listed in this job description.
If this role excites you and you believe you could make a strong contribution to our mission, we would encourage you to apply.
We are committed to building a diverse, equitable and inclusive organisation where people from different backgrounds, experiences and communities can thrive. If you require assistance or reasonable adjustments to our recruitment process please let us know.
Benefits
You would be joining a friendly, supportive team who works hard but believe in a healthy work/life balance. We were voted one of CODE Hospitality's happiest places to work in 2024. We seek a diverse range of perspectives, skills, experience and knowledge. Joining a small, collaborative team means you'll be able to contribute to and draw on various projects and strategic insights.
We offer 33 days of holiday per year including bank holidays, 3 additional office closure days over the Christmas period as well as wellbeing days over the summer school holidays. We also have a Cycle to Work scheme, hybrid working, enhanced parental leave, and free access to the CODE app for discounted restaurants & hospitality venues. We are committed to developing our team and will support you with relevant training opportunities including £250 towards elective training and development of your choice.
We also offer Bupa Dental Insurance, Income Protection Insurance, as well as access to the Aviva Smart Health Platform which offers health benefits including free rapid access online GP appointments, free counselling and wellbeing support.
Application process
In line with our commitment to ensuring a fair and unbiased recruitment process, we invite candidates to answer a series of questions related to their day-to-day job.
Each question has a 250-word limit. We recommend that you develop your answers offline and copy them in when you're ready, to make sure you don't lose your work if interrupted.
All communication about your application, other than a verbal job offer, will be sent through the Applied platform - please check your Applied account regularly (as well as your spam folder) for updates.
Your answers will go through our sifting process: all answers are anonymised, randomised and then reviewed by a panel of reviewers. A longlist of candidates will then additionally have their CVs reviewed. Shortlisted candidates will be invited to a 30 minute online interview. Successful candidates will be invited to attend a second, in-person interview at our office in Brixton, London.
Expected duration of this application process: 4-6 weeks
Shortlisted candidates will be invited to an online 30-minute competency based interview, held in the week commencing 7th September.
Successful candidates will be invited to an in-person second interview at our office in Brixton, London w/c 14th September. The interview overall will take a maximum of one hour.
We’re on a mission to transform kids’ health through food – plate by plate, class by class, school by school.



Using Anonymous Recruitment
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Job titleChief Executive
ContractPermanent / Full time (35 hours a week)
Location London / hybrid (regular London presence)
Salary£95,000 - £100,000
Benefits Up to 6.5% matched pension, total contributions of 13%.
28 days annual leave per year plus public holidays.
Enhanced sick leave cover of up to 5 years.
Death in service benefit of 2x annual salary.
Employee Assistance scheme.
Working from home allowance.
Annual wellbeing allowance.
Reports to Chair and Board of Trustees
Direct reportsDirector of Finance and Operations
Director of Evidence and Improvement
Policy and Communications Manager
People and Business Partner
Background information
About us:
National Voices is the leading coalition of health and social care charities in England. We have more than 200 members covering a diverse range of health conditions and communities, connecting us with the experiences of millions of people. We work together to strengthen the voice of patients, people with Lived Experience, unpaid carers, their families and the voluntary organisations that work for them.
Our mission:
We advocate for a more equitable and person-centred health and care, shaped by the people who use and need it the most.
We do this by:
- Understanding and advocating for what matters to people, especially those living with health conditions and groups who experience inequalities
- Finding common cause across communities and conditions by working with member charities and those they support
- Connecting and convening charities, decisions makers and citizens to work together to change health and care for good.
Our five-year strategy:
In September 2024 we published a new five-year strategy that was co-produced with our staff, our member charities, our Lived Experience Partners and our key stakeholders. This set out three clear goals:
- End unequal access
By addressing the barriers experienced by those facing the worst outcomes, we will find solutions that improve care for all.
- Transfer power to people and communities
As a leader in co-production, we will help communities to work with system leaders at national and neighbourhood level to make big decisions together. This will maximise the skills and capabilities of patients, ensuring care is truly person-centred.
- Shift the measures of success
By campaigning for better patient experience and outcomes metrics, we can ensure that what matters to people becomes the key measure of success for the NHS.
In the first two years of the strategy we have already made big strides. For example, our work encouraging the Government to focus on “getting the basics right” has seen major policy initiatives designed to fix access to primary care and the 8am rush. Similarly, our work on the experience of waiting for elective care has seen the introduction of the first ever set of minimum standards for waiting.
Our work on the 10 Year Plan, and on the Quality Strategy, has also seen both patient experience and outcome measures given much greater prominence in how the NHS judges success and National Voices has now been commissioned by NHS England to help design the future of patient feedback mechanisms.
We have also successfully campaigned for funding formulas to be revised to enable the NHS to directly address the inverse care law and tackle the impact of health inequalities head on.
But there are challenges ahead, not least the role patients and communities play directly in co-producing improvement. With ICBs under huge financial pressures, and so much change in the health and care system, we need to make sure every piece of work we deliver is of the highest quality and adds real value. This is the only way to help others across the sector understand the value that people with Lived Experience offer to problem solving processes and creating better and more inclusive solutions.
PLEASE SEE RECRUITMENT PACK FOR FULL DETAILS AND APPLICATION GUIDANCE
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Occupational Requirement
Due to the nature of this role, which includes leading and providing direct support within our Women’s Night Shelter, this post is open to women only under the occupational requirement provisions of Schedule 9, Part 1 of the Equality Act 2010.
The post holder will work closely with vulnerable women who have experienced multiple disadvantages, including domestic abuse, sexual exploitation and gender-based violence. We consider that being a woman is a proportionate occupational requirement for this role in order to maintain the safety, dignity and wellbeing of the women using the service and to deliver effective trauma-informed support.
Please not the successful candidate will also work alongside colleagues and provide support to guests, of all genders, as part of their wider duties.
Team: Casework
Location: Argon House, 2 Argon Mews, London SW6 1BJ, at our partner sites and from home
Duration: Permanent
Reporting to: Head of Casework
Responsible for: Caseworkers based across our partner Day Centres plussome budget allocation for MD casework expenses
Hours of work: 40 (5 days per week including lunch break)
Overview of the role
The Senior Caseworker – MD Lead plays a dual role in delivering high-quality casework services while providing specialist support and guidance to colleagues working with guests experiencing multiple disadvantages. The role provides advice, advocacy and casework support to a caseload of guests across our homelessness and vulnerable housing services, with a particular focus on those presenting with long-term, complex and multiple needs. The postholder will share their knowledge, skills and experience to support colleagues, strengthen their understanding of complex needs, and develop their confidence and ability to work effectively with guests. The role will also contribute to a collaborative, multi-disciplinary approach, ensuring guests receive coordinated, person-centred support.
Internal relationships
All staff, volunteers and guests
External relationships
External service providers and partner organisations
Areas of responsibility
1. Advice and advocacy
· Providing an advice and advocacy service to a caseload of guests from across all our services for the homeless and vulnerably housed who present with long-term and complex needs, caseworking a smaller and more consistent caseload than other members of the team but working with them more intensively.
· Employing creative thinking and practices to ensure that guests are supported and motivated to achieve their goals, primarily to access and maintain accommodation and develop durable support networks
· Attending appointments with guests as needed and carrying out home visits
· Working with Caseworker colleagues to strengthen their understanding of complex needs, developing their confidence and ability to work effectively with guests
· Creating best practice guidelines to ensure consistency and accessible support.
· Working with colleagues to ensure acceptable workloads are maintained.
· Providing advice, advocacy and support to Emergency Night Shelter Guests; visiting Emergency Night Shelters in the evening as required.
2. Internal liaison
· Building and maintaining working relationships with Caseworker colleagues.
· Liaising with the Fundraising & Comms team to develop meaningful case studies to assist with fundraising campaigns.
· Working with the Operations team to ensure the Emergency Night Shelters are successful and building relationships with Night Shelter staff to encourage communication and team building.
3. External liaison
· Referring guests to accommodation providers, health services and other relevant support services, as necessary, and actively facilitating their ongoing engagement with these
· Maintaining good communication with the Managers of our partnered Drop-in Centres, Glass Door colleagues and local statutory and non-statutory services
· Attending meetings with the casework team, external service providers and partner organisations when required, engagement with Reflective Practice sessions
· Liaising with volunteers at both Night Shelters and Day Centres.
4. Women’s Night Shelter lead
· Responsible for the day-to-day leadership and coordination of the casework provided to the women’s night shelter over the winter months.
· Ensuring that women accessing the service receive high-quality, person-centred support, advice and advocacy, both by taking on a caseload of clients and supporting the other caseworkers involved in the women’s night shelter. Helping guests to address immediate needs, while supporting them to access appropriate housing, health, welfare, legal and other specialist services.
· Participating in a weekly casework drop-in for guests of the women’s night shelter over winter; providing a safe, welcoming and trauma-informed environment to deliver casework to women experiencing homelessness, insecure housing and multiple disadvantages.
· Maintaining all safeguarding and risk management protocols.
5. Monitoring impact and administration
· Collating statistics and outcome measurements of the casework service for both internal and external use
· Maintaining a well-organised and easily accessible administration system for the casework programme in line with relevant legislation (e.g., GDPR), including accurate and up-to-date case notes using our internal In-Form system
· Adherence to all Glass Door policies and procedures, including compliance with safeguarding procedures
· Managing a small casework budget
· Proactively identifying areas for improvement and development of service provision
· Undertaking any other duties to aid the good running of the project, as required by the charity
6. Line Management responsibilities
· Line manages up to three Caseworkers, providing support, direction and accountability.
· Carry out annual appraisal, track training & development and oversee professional development.
Person Specification
Essential
· At least two years’ experience of working one-on-one with - and assessing the needs of - homeless people or similar disadvantaged client groups
· Empathetic attitude to homeless and vulnerably housed people, including those with ongoing complex needs
· Ability to sensitively maintain boundaries with challenging individuals whilst promoting a trauma-informed approach to care
· Ability to adopt an assertive approach when needed
· Personal resilience while working with challenging individuals coupled with an understanding of one’s personal and professional limits
· Up-to-date knowledge of the welfare issues and legislation affecting homeless people
· Ability to expand own knowledge and to adapt in order to advocate for guests in unfamiliar areas of care and support
· Knowledge of relevant support services available to homeless people, particularly in West London
· Confident approach to, and experience of, dealing with persistent challenging behaviour, conflict and distress
· Ability to maintain good relationships with colleagues and external service providers
· Highly organised with strong time-management skills
· Ability to keep clear and up-to-date case records
· Proactively identifying areas for improvement and development of service provision
· Undertaking any other duties to aid the good running of the project, as required by the charity
· Ability to work independently and take the initiative to make important decisions
· Flexible and supportive team member with excellent communication skills
· Ability to adhere to and implement Health & Safety, HR and operational policies
· Understanding of and commitment to Equal Opportunities
Desirable
• Experience of working alongside volunteers
Other
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Energy Adviser
Location: Doncaster (Office based)
Salary: £27,000 per annum
Hours: 37 hours per week worked over 4 days (08:00-18:00)
Contract: Fixed Term until 31 October 2028 (2 years)
Closing Date: 18/09/26
Help people tackle fuel poverty and improve financial resilience
This role will deliver specialist energy advice and casework to residents experiencing fuel poverty, energy debt and complex energy-related problems. Working as part of a dedicated team, you will support some of Doncaster's most vulnerable households and help them achieve sustainable outcomes.
About the role
You'll provide in-depth energy advice and casework to clients whose circumstances require investigation, advocacy, negotiation and ongoing support.
You will work directly with energy suppliers, represent clients where appropriate and help resolve complex issues including billing disputes, affordability concerns and energy debt.
The role will include telephone appointments, video appointments, face-to-face appointments and occasional outreach/home visit activity.
Key responsibilities
Deliver specialist energy advice and in-depth casework.
Conduct full assessments of client circumstances and energy needs.
Investigate complex billing issues and supplier disputes.
Support clients experiencing energy debt or self-disconnection risks.
Negotiate with suppliers and other agencies on behalf of clients.
Develop practical solutions to improve affordability and energy resilience.
Maintain accurate client records and outcome reporting.
Work collaboratively with colleagues and partner organisations.
Contribute to achieving project targets and outcomes.
About you
We are looking for someone who:
Has experience delivering advice, casework or advocacy services.
Can manage complex cases and competing priorities.
Has excellent communication and negotiation skills.
Is able to work independently and take ownership of client outcomes.
Has strong organisational and record-keeping skills.
Is committed to empowering people and tackling inequality.
Shares the values and principles of Citizens Advice.
Desirable
Experience of energy advice, debt advice, welfare benefits or housing advice.
Understanding of fuel poverty and vulnerability within energy markets.
Experience negotiating with utility providers or creditors.
City & Guilds Level 3 Energy Awareness qualification, or willingness to achieve this during induction.
What we offer
Comprehensive training and supervision.
Opportunity to develop specialist energy advice skills.
Access to nationally recognised qualifications.
Supportive team environment.
The opportunity to make a lasting difference to vulnerable households across Doncaster.
About Citizens Advice Doncaster Borough
Citizens Advice Doncaster Borough provides free, confidential, impartial and independent advice to help people overcome the problems they face. Through the Energy Advice Anytime project, we are expanding access to energy advice through innovative and flexible delivery models to reach more residents, reduce fuel poverty and improve financial resilience across our communities.
Citizens Advice Doncaster Borough values diversity, promotes equality and challenges discrimination. We welcome applications from all sections of the community.
Full-time, permanent contract
£28,644 per annum
The National Youth Orchestra is the UK’s leading organisation championing orchestral music as a powerful agent for teenage development.
We activate teenagers’ confidence, optimism and skills to play their part in the world today, through performing and sharing extraordinary music.
We are looking for a Youth Support Co-ordinator to help deliver pastoral care and safeguarding across NYO’s national programme. This role is central to ensuring that young people feel happy, listened to and secure while participating in NYO activities. It blends practical organisation, careful administration and a young person-centred approach to embed NYO’s ethos into every aspect of delivery.
You will coordinate the recruitment, induction and deployment of our freelance Support Team, and provide high-quality administrative and logistical support for all youth-facing activities. You’ll be confident handling conversations with teenagers and their parents/carers, managing sensitive information with discretion, and supporting the smooth running of travel, accommodation and project logistics. You will also assist with casework administration, help deliver care plans with the NYO Nurse and project leads, and ensure accurate records in Salesforce.
This is an excellent early-career opportunity to play a key role in supporting young people’s wellbeing and development through music. You’ll work closely with colleagues across the organisation, and be a visible, supportive point of contact for young people and staff on the ground.
At the National Youth Orchestra, you'll work as part of a supportive, friendly, and adventurous staff team. Learning and personal growth are intrinsic to every role.
Our offices near Holborn in central London are a hive of activity, a space for collaboration and ideas. Hybrid working is standard for most roles, with a flexible and supportive culture. NYO offers a season ticket loan scheme, cycle-to-work scheme, health cash plan, retail and entertainment discounts, and a 24/7 counselling and support helpline.
Deadline: 10am on Monday 14 September 2026
The client requests no contact from agencies or media sales.
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About us
Since 2019, we've supported over 150 collectives and organisations across the UK and Ireland to make change in their local areas. This includes building the power of people with disabilities, migrants and refugees, young people, carers, working class communities, LGBTQ+ collectives and those living in poverty.
Our work consists of training, coaching, hands-on organising and supporting communities to navigate difference and change.
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About the role
This is a hands-on role for an experienced organiser who will lead key aspects of our community organising practice. You'll design and deliver training workshops, coach emerging organisers, and build meaningful relationships with both partner organisations and individual members to expand our movement.
Working with campaign teams across the UK, you'll ensure organising principles are woven throughout our programmes whilst supporting communities to build power, win campaigns, and develop new leaders. You'll create resources and content to scale our impact, evaluate our training effectiveness, and strengthen Act Build Change's contribution to the organising field.
This role requires regular travel and a passion for grassroots work, offering the opportunity to shape how we build collective power for change.
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Key responsibilities
Training and development
Community building and partnerships
Team leadership
Fundraising and sustainability
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What we're looking for
Essential experience and skills
Desirable experience and skills
Personal qualities
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What we offer
Salary and benefits
Working arrangements
Growth and impact
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How to apply
Please submit your application using the application form.
Note:
What to submit
Next steps
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We are a neurodiverse and intersectional team. We’re committed to providing equal opportunities for everyone of all backgrounds. If there is anything you need us to do to support you in the application process please let us know as soon as possible.
Training the next generation of community organisers to act collectively, build power and change the world.
The client requests no contact from agencies or media sales.