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Help make homes safer for thousands of residents across London and the South East. Join Peabody as a Fire Risk Assessor and use your expertise to identify risks, influence positive change and improve fire safety across our residential portfolio.
At Peabody, safety is our priority. We're looking for an experienced Fire Risk Assessor to join our Fire Safety Team, carrying out high-quality fire risk assessments across a diverse range of residential buildings. This is an opportunity to play a key role in protecting residents, supporting compliance and helping shape best practice across one of the UK's largest housing associations.
You'll be responsible for inspecting residential properties, identifying fire safety risks and producing clear, practical Fire Risk Assessment reports. Working closely with colleagues, contractors and key stakeholders, you'll ensure that risks are understood, managed effectively and addressed in a proportionate way.
This role would suit an experienced Fire Risk Assessor who enjoys combining technical expertise with strong communication skills. You'll be confident explaining recommendations, building effective relationships and influencing positive safety outcomes.
In return, you'll join a supportive and collaborative Fire Safety Team committed to professional development and continuous improvement. Whether you're looking to broaden your technical knowledge, develop your career or make a genuine difference to resident safety, you'll find opportunities to grow at Peabody.
We offer an excellent benefits package including 30 days' annual leave plus bank holidays, up to a 10% pension contribution, life assurance, flexible benefits and a range of employee discounts.
If you're passionate about fire safety and want to help create safer homes and communities, we'd love to hear from you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Energy Adviser
Location: Doncaster (Office based)
Salary: £27,000 per annum
Hours: 37 hours per week worked over 4 days (08:00-18:00)
Contract: Fixed Term until 31 October 2028 (2 years)
Closing Date: 18/09/26
Help people tackle fuel poverty and improve financial resilience
This role will deliver specialist energy advice and casework to residents experiencing fuel poverty, energy debt and complex energy-related problems. Working as part of a dedicated team, you will support some of Doncaster's most vulnerable households and help them achieve sustainable outcomes.
About the role
You'll provide in-depth energy advice and casework to clients whose circumstances require investigation, advocacy, negotiation and ongoing support.
You will work directly with energy suppliers, represent clients where appropriate and help resolve complex issues including billing disputes, affordability concerns and energy debt.
The role will include telephone appointments, video appointments, face-to-face appointments and occasional outreach/home visit activity.
Key responsibilities
Deliver specialist energy advice and in-depth casework.
Conduct full assessments of client circumstances and energy needs.
Investigate complex billing issues and supplier disputes.
Support clients experiencing energy debt or self-disconnection risks.
Negotiate with suppliers and other agencies on behalf of clients.
Develop practical solutions to improve affordability and energy resilience.
Maintain accurate client records and outcome reporting.
Work collaboratively with colleagues and partner organisations.
Contribute to achieving project targets and outcomes.
About you
We are looking for someone who:
Has experience delivering advice, casework or advocacy services.
Can manage complex cases and competing priorities.
Has excellent communication and negotiation skills.
Is able to work independently and take ownership of client outcomes.
Has strong organisational and record-keeping skills.
Is committed to empowering people and tackling inequality.
Shares the values and principles of Citizens Advice.
Desirable
Experience of energy advice, debt advice, welfare benefits or housing advice.
Understanding of fuel poverty and vulnerability within energy markets.
Experience negotiating with utility providers or creditors.
City & Guilds Level 3 Energy Awareness qualification, or willingness to achieve this during induction.
What we offer
Comprehensive training and supervision.
Opportunity to develop specialist energy advice skills.
Access to nationally recognised qualifications.
Supportive team environment.
The opportunity to make a lasting difference to vulnerable households across Doncaster.
About Citizens Advice Doncaster Borough
Citizens Advice Doncaster Borough provides free, confidential, impartial and independent advice to help people overcome the problems they face. Through the Energy Advice Anytime project, we are expanding access to energy advice through innovative and flexible delivery models to reach more residents, reduce fuel poverty and improve financial resilience across our communities.
Citizens Advice Doncaster Borough values diversity, promotes equality and challenges discrimination. We welcome applications from all sections of the community.
Do you want to shape how supporters experience one of the UK’s best known children’s charities?
Great Ormond Street Hospital Charity is looking for a Senior Supporter Experience Manager to lead how we design, develop and improve supporter experiences across the organisation.
This is a role with significant scope and influence. You'll lead our Supporter Experience team, own our supporter journey roadmap and work across Fundraising, Marketing, Technology and Data to create more relevant, personalised and meaningful experiences throughout the supporter lifecycle.
From understanding why supporters stay with us to designing new journeys, testing ideas and shaping how we use automation and personalisation, you'll have the opportunity to influence both our strategy and the experiences supporters have with us every day.
Salary
The salary for this role is £53,000 per annum and we operate a hybrid working policy of a minimum of 2 days per week in the office.
In line with our EDI strategy and Total Reward policy, we calculate our salaries based on benchmarking data across the charity sector. To ensure fairness for existing staff and new joiners, we do not offer salaries above the advertised rate.
Key Responsibilities
Skills, Knowledge and Expertise
This is a rare opportunity to shape supporter experience at scale. You'll have the team, influence and organisational reach to turn insight into better journeys—and help create experiences that make people want to stay connected to GOSH Charity for years to come.
DBS - note a Basic DBS check is required for this role.
#Senior Supporter Experience Manager #Manager #Supporter Experience Manager #Supporter Experience #Manager
We are Great Ormond Street Hospital Charity. We stop at nothing to help give seriously ill children childhoods that are fuller, funner and longer.
The client requests no contact from agencies or media sales.
The role
Lead the growth and delivery of Cruse's External Training & Consultancy programme, combining business development, customer relationship management, and delivery oversight to make Cruse the leading provider of bereavement training in England, Wales and Northern Ireland.
You will be responsible for managing our external training programme. The programme has been delivering high-quality grief and bereavement training to over 370 external organisations and thousands of individuals for the past ten years. This role will be responsible for sourcing, planning and managing customer engagements, and ensuring Cruse is the leading training provider for loss and bereavement in England, Wales and Northern Ireland.
You will be responsible for developing a sales and marketing strategy, targeting relevant organisations and selling our training products. You will be overseeing the organisation of training sessions and then handing over to one of our trainers to deliver the sessions, providing support where needed, monitoring and acting on feedback, and always ensuring a consistently high standard of customer service.
How to apply
Your application must consist of a CV and covering letter, which outlines your suitability for the role with reference to the Job Description and Person Specification and should be no longer than two pages. Please note that if your application does not include both a CV and covering letter, it may not be considered.
The closing date for applications is 16 September 2026 with interview taking place week commencing the 28th September 2026. We reserve the right to close the advert early as suitable candidates apply.
Please be advised that if you do not hear from us by 28 September 2026, unfortunately on this occasion you have not been shortlisted.
Cruse welcomes and encourages applications from all protected groups as defined by the Equality Act 2010. Appointment will be made on merit.
Criminal Record Checks
All staff are required to complete a Criminal Record check. Staff working directly with clients will be required to complete an enhanced check. We comply with the relevant codes of practice and they can be viewed online:
· Applicants in England and Wales: DBS Code of Practice
· Applicants in Northern Ireland: AccessNI Code of Practice
Previous convictions will not prevent full consideration of your application to work with Cruse. Our Recruitment of Ex-offenders' Policy & Handling Criminal Record Check Data Policy are available on request by email.
We comply with all relevant data protection legislation and process your data fairly.
The client requests no contact from agencies or media sales.
We're looking for a compassionate and resilient Specialist Support Worker's to join our Mental Health service located in Tower Hamlets. No experience or personal care required, just the right values.
£31,748.77 per annum, working 40 hours per week.
Fixed Term Contract for 1 year.
Our benefits include:
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
Post-holders will be required to demonstrate strengths in all the indicators set out in the relevant Look Ahead Competency Model. More specifically, the post-holder will:
What you'll do:
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.
About you:
What you'll bring:
Essential
Desirable
About us:
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
We have an exciting opportunity for an Insurance Apprentice to join our friendly and growing Unity Insurance team, based in Lancing, West Sussex.
Unity is a vibrant insurance broker specialising in Scouts and charity insurance products. With a variety of projects underway and more planned over the coming months, this role offers an excellent entry point into the insurance industry with real scope to grow.
Job Title: Insurance Apprentice
Salary: £11,648 - £20,748 per annum - There are different rates of pay for apprentices depending on your age and what year of your apprenticeship you’re in. These are in line with the National Minimum Wage for Apprentices.
Location: Lancing, West Sussex, BN15 8UW
Contract Type:This apprenticeship is for 18months with a view to considering permanent roles available in the team on completion.
Working Hours: 35 hours a week, 9 am - 5 pm
About The Role:
This insurance apprenticeship is designed to help you build professional skills and succeed in the workplace. Through real-world industry examples, you'll gain practical knowledge that directly applies to your job.
You'll receive dedicated study time and, upon completion, achieve a Cert CII (Level 3) qualification to boost your career.
As the Insurance Apprentice, your Key Responsibilities will include:
What we are looking for in our Insurance Apprentice:
Benefits:
For a full list of our benefits, click .
Closing date for applications: 11:59 pm Friday 30 October 2026
Telephone Interviews will be held in the week commencing Monday, 16th November 2026
Interviews will be held in person, week commencing Monday, 23rd November 2026
Start Date: January 2027.
The Scouts is an equal opportunities employer and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices.
Strictly no agencies.
Job Title: Assistant Shop Manager
Salary: £17,316 - £23,088 per annum (pro-rata of full time equivalent £28,860)
Team: Twickenham
Hours: Part Time, 22.5 - 30 per week
Contract Type: Permanent
Location: Twickenham Shop, 4BW TW1
About the role
Your key purpose will be to support the successful day to day running of our brand new Twickenham shop, making this an exciting opportunity to be part of a new role from the very beginning. Working alongside the Shop Manager, you will help maximise sales, deliver excellent customer service, and lead and support a team of volunteers to create a welcoming and engaging shopping experience. You will play an important role in processing and merchandising donations, promoting Gift Aid, maintaining high shop standards, and ensuring the shop operates efficiently and in line with relevant policies and procedures.
About you
This role requires experience of supporting the management of a retail environment, including knowledge of customer service, cash handling, stock management, and health and safety practices. You will be organised, proactive, and confident working in a busy setting, with the ability to motivate and support volunteers, prioritise competing demands, and build positive relationships with customers and colleagues. Strong communication, IT, and organisational skills are essential, along with a flexible approach and a willingness to work weekends as part of a rota.
Please see the attached job description for more information about this opportunity at Shooting Star Children’s Hospices.
What we offer
In return you will receive a competitive salary along with a range of benefits, which include:
Pension scheme
Annual leave
Contractual benefits
Health and wellbeing
Safeguarding
We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Also, we are committed to equal opportunities and consider all applicants to be in line with the Rehabilitation of Offenders Act 1974. Employment is subject to receipt of satisfactory references and a DBS check.
Equality, diversity and inclusion
Shooting Star Children’s Hospices is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.
We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospices to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.
Anticipated closing date: 20/09/2026
Please note that vacancies may close at any time once a sufficient number of applications has been received. Interviews will be conducted on a rolling basis, so we encourage early applications to ensure full consideration for the role.
We believe every life-limited or dying child and their family should have the opportunity to make every moment count and get the support they need.
Information about Headway Gloucestershire:-
Headway Gloucestershire was established in 1987 and since then has been working to make a positive difference to the lives of people over 18 with an acquired brain injury. We provide specialist recovery support and respite through the following services
Headway Gloucestershire is a busy, growing charity providing services to people with an acquired brain injury and their families and carers. Every year we are challenged to raise funds to help deliver our services.
CEO Role
You will lead and motivate a small team of staff and volunteers and work with them to provide a person centred, enabling and outcome focused support service to people over 18 with an acquired brain injury. You will seek opportunities for planned development and growth and build on the success of our existing services to increase our offer.
You will act as principal spokesperson and advocate for the charity, demonstrating integrity and commitment to key stakeholders, partners and donors to ensure the best outcomes for people affected by brain injury in the Gloucestershire area.
You will be joining at an exciting time as we work together with health and social care partners to monitor and understand the needs of people with brain injury in Gloucestershire and influence the pathway for rehabilitation and longer-term support.
The ideal candidate will have experience of managing a small organisation in the charity or care sector, developing strategy and business plans, a track record of securing funding in a tough financial climate, excellent communication skills and the ability to motivate and develop a team of staff and volunteers.
Headway Gloucestershire is an equal opportunity employer and committed to safeguarding and promoting the welfare of children, young people and adults at risk. The successful applicant will need to undertake an enhanced DBS check.
Salary
£50,000 - £52,000 (Pro Rata) with a possible bonus for meeting agreed fundraising targets
Based at
Headway House, Gloucester
Hours
37.5 hours per week with the option of some flexibility depending on business need
Contract
Permanent
Responsible to
The Board of Trustees
To find out more about this role, please email us.
To apply for this position please send your CV and maximum of a two-page personal statement outlining how you meet the requirements for the role.
We provide essential services across Gloucestershire for people with acquired brain injuries, their partners, families, friends and carers.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Part-Time Training Kitchen Chef
Hours: Part-Time, 3–4 days per week MON - FRI (Term Time Only)
Salary: £30-34K per annum pro rata, dependant on experience
CareTrade is a non-profit organisation that supports young autistic adults to develop the skills, confidence and experience they need to access meaningful employment. We believe everyone deserves the opportunity to achieve their potential, and we are passionate about creating supportive, inclusive learning environments.
Due to the growth of our training programmes, we are looking for a Part-Time Training Kitchen Chef to join our friendly team. Working alongside our existing Chef, you will help deliver practical catering and hospitality training to our students in our purpose-built training kitchen.
This is a rewarding role for someone who enjoys sharing their skills, mentoring others and making a real difference in people's lives.
About the Role
As a Training Kitchen Chef, you will:
About You
We're looking for someone who:
Experience of working with autistic people or individuals with additional needs is welcomed but not essential. We value the right attitude, empathy and willingness to learn, and full support will be provided.
CareTrade is committed to safeguarding and promoting the welfare of learners and expects all staff, volunteers, and partners to share this commitment. All roles are subject to safer recruitment checks, including an enhanced DBS check (with barred list where applicable), references, verification of identity and qualifications, and proportionate online checks of publicly available information as part of the shortlisting process.
At CareTrade, we are committed to building an inclusive workplace where everyone feels valued and respected. We welcome applications from people of all backgrounds, experiences and identities including any support available via Access to Work if needed.
If you require any reasonable adjustments during the recruitment process, please let us know and we will do our best to support you.
Company Benefits
We offer a range of benefits designed to support our employees’ wellbeing, development and work-life balance:
How to Apply
To apply, please send your CV and a covering letter outlining why you would like to join CareTrade and how your experience meets the requirements of the role.
Due to the anticipated volume of applications, we regret that we will not be able to respond individually to every applicant. If you have not heard from us within three weeks of applying, please assume that your application has not been successful on this occasion. We sincerely thank you for your interest in joining CareTrade.
Supporting autistic and neurodiverse adults into employment
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Purpose
The Fundraising Manager will drive fundraising growth for YMCA Lincolnshire, a well-established charity working to improve the lives of children and young people, families, local communities and those at risk of homelessness.
Reporting to the Head of Income Generation, you will lead the delivery of YMCA Lincolnshire's Fundraising Strategy and be responsible for achieving agreed income targets across a diverse range of income streams. You will grow income through individual giving, corporate partnerships, trusts and foundations, community fundraising, events and campaigns, while strengthening donor stewardship, supporter journeys and the effective use of our Beacon CRM.
Working collaboratively with colleagues across the organisation, you will translate service delivery outcomes into compelling cases for support and build meaningful relationships with supporters, funders, businesses and community groups. You will ensure all fundraising activity is compliant, insight-led and aligned with YMCA Lincolnshire's mission, values and strategic objectives.
The closing date is Friday 25th September 2026 at 5pm.
Applications will be shortlisted as they are submitted, so this position may close early should the right candidate be found.
The client requests no contact from agencies or media sales.
The Voluntary Organisations Disability Group (VODG) is the leading membership body for voluntary sector organisations that support disabled people. Representing over 145 organisations across England and Wales, we bring together leaders, experts and partners to influence change, share learning and strengthen the sector.
We're looking for an experienced and enthusiastic Events and Engagement Manager to lead the delivery of our growing programme of conferences, professional networks, member events, learning opportunities and stakeholder engagement activities.
This is a varied and rewarding role at the heart of the organisation. You'll be responsible for creating exceptional experiences for members and delegates, coordinating high-profile events, supporting external engagement activity, managing key relationships and identifying new opportunities to increase member participation and value. You'll also use data, feedback and insight to continually improve our offer and help shape future engagement activity.
We're looking for someone with strong event and project management experience, excellent organisational and communication skills, and the ability to build productive relationships with a wide range of stakeholders. You'll be equally comfortable managing the detail of event delivery and contributing to wider organisational objectives.
In return, you'll join a small, ambitious and supportive team committed to improving the lives of disabled people by supporting a strong and vibrant voluntary sector.
If you're passionate about bringing people together, creating engaging experiences and making a meaningful difference, we'd love to hear from you.
We reserve the right to close this vacancy early if we receive a high volume of applications. We encourage interested candidates to apply as soon as possible. If you require any reasonable adjustments to participate in the recruitment process, please contact us.
Our vision is for an ambitious, trusted and vibrant voluntary sector that works together to enable disabled people to live the lives they choose.


The client requests no contact from agencies or media sales.
Centre Manager
Norbrook Youth Centre, Bordley Walk, Wythenshawe, Manchester M23 0AR
Grade 6 Point 20 – 25, £30,750 - £34,303. (Full Time 35 hours, Permanent)
Introduction
Greater Manchester Youth Federation (GMYF) is a long-established charity running vibrant youth centres across Greater Manchester. We are dedicated to raising aspirations and creating opportunities for children and young people, particularly those facing disadvantage. Our work is rooted in youth voice, inclusion, strong relationships, and high-quality youth work practice that supports young people to develop confidence, resilience, and skills for life.
GMYF also delivers outdoor education and residential experiences, including provision at Ormside Mill in Cumbria and other residential settings nationwide, as part of its wider youth work offer, working across teams to ensure young people benefit from safe, inclusive, and developmental opportunities beyond their local communities.
Purpose of Role:
The Centre Manager provides strategic and operational leadership for the youth centre and its wider community reach, with responsibility for high-quality youth work delivery and day to day centre operations, working within GMYF’s wider operational ad estates frameworks. high-quality, inclusive local provision. The postholder is the professional lead for youth work practice and delivery within the centre, with responsibility for shaping, developing, and continuously improving provision in line with GMYF’s values, safeguarding standards, and strategic priorities.
Reporting to the Director of Programmes, the Centre manager leads people, partnerships, and placebased development, ensuring the centre delivers strong outcomes for children and young people while contributing to the wider aims of GMYF.
Outdoor Education and residential opportunities are an integral and embedded part of the centre’s youth work offer, and the Centre Manager plays a key role in shaping, embedding, and developing these opportunities in partnership with the Outdoor Education Team to ensure they meet the local need and are accessible to young people.
This is a hands-on leadership role, balancing operational oversight with visible presence, relationship based practice, and continuous improvement.
Key Responsibilities:
Leadership and Management of Youth Work Delivery
Safety, Safeguarding and Compliance
Centre Operations, Site Management and Health & Safety
Quality, Development and Partnership Working
Outdoor Education and Residential Provision
Professional Conduct and Organisational Responsibilities
Person Specification
Essential Criteria
Qualifications & Professional Development
Experience
Knowledge & Skills
Leadership & Personal Attributes
Additional Requirements
Desirable Criteria
Other requirements
GMYF is committed to safeguarding and promoting the welfare of children and young people. An Enhanced DBS is required for this post. We welcome applicants from all backgrounds.
This is a UK-based post and applicants must be living in and have the right to work in the UK. If applicable, please detail your Visa status in your covering email.
Please let us know if you need us to make any reasonable adjustments during the application or recruitment process and we’ll be happy to support you.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Purpose:
To oversee the management and growth of Venue Hire for our historic spaces covering meetings, conferences, talks, weddings and community activities. This is our primary source of income and key to supporting our library and learning programme, alongside our theatre income and fundraising.
The role will also lead on identifying and developing new business opportunities for other commercial income streams, building relationships with clients and partners, and ensuring that commercial activity supports the Foundation’s charitable purpose and long-term sustainability.
Optimising the use of space to ensure that St Bride Foundation (SBF) operates profitably as well as meeting the needs of our communities is a key part of the role. The Business Development and Events Manager will oversee the Venue Hire activity and promote the venue’s room resources, as well as supporting the Library and Workshop in the organisation of in-house courses, seminars and events.
Key Responsibilities:
Events Management
Be responsible, along with the Operations Manager and Foundation Manager, to the Board for:
Business Development & Commercial Growth
Essential Qualifications & Experience:
Key Skills & Competencies:
Organisational Values & Expectations:
Health & Safety Responsibilities:
Terms & Conditions:
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We help high-impact nonprofits run brilliantly - now we need someone to do the same for us. You'll own Impact Ops' finances, payroll, contracts and compliance, reporting straight to the founder.
Summary
Impact Ops is looking for a Finance & Operations Manager to join our team. This is a newly created, internal-facing role: rather than working on client portfolios, you’ll own the financial and operational machinery of Impact Ops itself. The salary range for this role is £50,000–£60,000 GBP, depending on experience, with flexibility for exceptional candidates.
We’re looking for a qualified accountant who is genuinely happy to be hands-on, someone who can handle a corporation tax return and a contracting in the same afternoon and see both as worth doing well. If you want breadth, autonomy, and a role where you can see the whole organisation from the inside, we’d love to hear from you. The deadline to apply is 11 October 2026.
About Impact Ops
Impact Ops is an independent organization providing finance and operations support to high-impact nonprofits. Our services include bookkeeping, financial reporting, accounts payable, payroll, recruitment, entity setup, due diligence, and systems implementation. We serve over 50 clients globally, spanning cause areas including global health, animal welfare, AI safety, and climate.
We’re a remote-first team based across the world. We’re looking for motivated, detail-oriented people who care about doing good work in service of organizations trying to do good in the world.
The role
Everything we do for our clients, we also have to do for ourselves — and to date that work has been spread across the founder, the finance team, and external accountants. This role brings it together under one owner.
As Finance & Operations Manager, you’ll run Impact Ops’ own finances, company secretarial obligations, payroll, invoicing, contracting, and HR administration. You’ll report to Joshua Axford (Founder & CEO) and work closely with Eric (Head of Finance), who leads our client-facing finance function.
It’s a broad role with real trust attached. You’ll have visibility into every commercially sensitive part of the business, and you’ll be the person we rely on to keep it running properly.
Finance
Company secretarial & compliance
Payroll
Contracts & client administration
HR administration
About you
You’ll need to have:
It would be a bonus if you also have:
Compensation & logistics
Growth & Progression
We’re deliberately hiring above the immediate need. The brief described here is where the role starts, not where we expect it to stay: as Impact Ops scales, we anticipate significant operational leadership responsibility sitting with whoever takes this on, and we’d rather find that person now than replace them later.
We’re looking for someone who wants to grow with the business.
Our benefits include:
How to apply
To apply, please submit your CV and a short cover letter explaining your interest in the role and relevant experience.
We’re committed to building a diverse and inclusive team and warmly encourage applications from candidates of all backgrounds.
Diversity and inclusion
We’re aware that factors like gender, race, and socioeconomic background can affect people’s willingness to apply for roles for which they meet some but not all the suggested attributes. We’d especially like to encourage people from underrepresented backgrounds to express interest.
There’s no such thing as a “perfect” candidate. If you’re on the fence about applying because you’re unsure whether you’re qualified, we’d encourage you to apply.
If you require any adjustments to the application process, such as accessibility accommodations, additional preparation time, or other, please let us know. We’re happy to support your needs and adjust the application process.
Responsibilities
People and Team Leadership
Line manage the Fundraising Manager, providing regular supervision, support, and performance development
Lead the planning and delivery of all-hands meetings and team development programmes, fostering a collaborative and high-performing team culture
Maintain oversight of team resource mapping, ensuring capacity is well-managed across the organisation
Impact and Evaluation
Lead the design and ongoing development of Routes' impact evaluation framework, ensuring it captures meaningful data about the difference our work makes
Oversee the collection, analysis, and interpretation of impact data throughout the year, using findings to inform programme development and organisational decision-making
Write and produce Routes' annual impact report, communicating our work and outcomes compellingly to funders, partners, and the wider sector
Income Generation
Support the Fundraising Manager with grant applications, funder relationships, and income generation activity as needed
Manage the sales pipeline for the mentoring programme, including prospecting, relationship development, and conversion of corporate and organisational clients
Source and manage CSR partnerships, building relationships with corporate partners and ensuring existing partnerships are well-stewarded
Operations
Lead on the creation, review, and approval of organisational policies, ensuring Routes' policies are up to date, legally compliant, and reflective of our values
Oversee day-to-day office administration and organisational housekeeping
Manage organisational insurance, ensuring appropriate cover is maintained and reviewed annually
Oversee staff IT, laptops, phones, and software subscriptions, including troubleshooting and managing supplier relationships
Draft and manage organisational contracts, including supplier, partner, and service agreements
Lead on the conversion of Routes from a CIC to a CIO, working with legal advisors, the board, and relevant statutory bodies to manage the process
Strategy
Contribute to the development and delivery of Routes' organisational strategy, bringing insight from your areas of responsibility
Lead on the development and implementation of Routes' income generation strategy, working closely with the Fundraising Manager and Co-CEO
Communications
Write thought leadership pieces for the Routes blog, contributing to Routes' voice and visibility in the sector
Leadership Development and Learning
Take ownership of your own professional development, using the annual training budget to attend relevant training, events, and sector learning opportunities that strengthen your contribution to Routes and the wider sector
There are some areas of responsibility that sit under the other Co-CEO, but we would expect the person in this role to maintain some oversight or involvement in to enable smooth co-working between the roles. These are:
Safeguarding: Act as Designated Safeguarding Lead (DSL) when required, ensuring Routes meets its safeguarding obligations and that staff and volunteers are appropriately supported
Finance: Attend and contribute to monthly finance meetings, planned by other Co-CEO, maintaining a clear understanding of the organisation's financial position and flagging any concerns to the Co-CEO and board
Governance: Attend board meetings, providing updates on areas of responsibility and supporting the board to fulfil its governance function
Person Specification
Experience
Experience in a senior leadership role within the charity, social enterprise, or public sector
Demonstrable experience of managing and developing staff, with a coaching and supportive leadership style
Experience of income generation in a charity or social enterprise context, including either grant fundraising, corporate partnerships, or programme sales
Experience of designing or overseeing monitoring, evaluation, and learning frameworks and producing reports that communicate impact clearly
Experience of managing operational and governance responsibilities, including policy development and working with a board
Experience leading teams in challenging, fast-changing and resource-constrained environments
Experience of working with or for communities facing marginalisation, discrimination, or structural disadvantage, and a deep understanding of the barriers refugee and asylum seeking women face in the UK
Skills and Knowledge
Ability to balance day to day operational oversight with long term strategic planning, ensuring that Routes’ work remains in line with values and objectives whilst responding to the changing needs of participants and the external landscape
Strong written communication skills, with the ability to write compellingly for different audiences
Financially literate, with the ability to read and engage meaningfully with management accounts and budgets
Highly organised, with the ability to manage a broad and varied portfolio without dropping the ball
Comfortable working with data, both quantitative and qualitative, and using it to draw meaningful conclusions
Strong relationship-building skills, with the ability to build trust quickly with a wide range of stakeholders including funders, corporate partners, board members, and colleagues
Sound understanding of CIC/charity governance and good practice, and the ability to make confident decisions independently while knowing when to consult
Values and Approach
Deep personal commitment to gender equality, racial justice, and the rights of refugees and asylum seeking people
Understanding of the importance of implementing trauma informed practices and a commitment to accessible working practices for all
A collaborative leadership style that builds trust, shares power, and brings out the best in others
Comfortable with ambiguity and change, able to hold complexity without becoming overwhelmed by it
Honest, transparent, and accountable, someone who says what they mean and follows through on commitments
Energised by working in a small, values-led organisation where everyone mucks in
Additionally, it would be desirable for you to be trained as a Designated Safeguarding Lead, but training on this can be provided.
A Note on Experience
We know that leadership experience takes many forms, and that people from marginalised communities, including those with lived experience of the asylum system, are often underrepresented at senior levels in the charity sector despite having exactly the qualities and understanding this role requires. We warmly encourage applications from people who may not follow a conventional career trajectory but who can demonstrate the skills, values, and commitment we are looking for. If you are unsure whether your experience is the right fit, please do get in touch before applying, we would rather have that conversation than miss out on the right person.
Routes exists to grow the resources of refugee and asylum seeking women to ensure that they have equal access to jobs and education in the UK.
The client requests no contact from agencies or media sales.