Environment jobs
Role Title: Marketing & Products Specialist
Salary: £42,205 to £43,417
Location: London
Tenure: Full-time-12 months, 12 months fixed term
ActionAid UK is a member of the ActionAid Federation, an international charity that works with women and girls living in poverty. We work with our partners and dedicated staff in 43 countries to end violence and fight poverty so that all women, everywhere, can create the future they want
Are you a keen advocate of women and girls’ rights in emergencies?
creative innovator who is motivated by pushing the boundaries?
Then we'd love to hear from you!
At ActionAid, we are driven by a powerful mission: to work for a world where women and girls are valued, heard and safe. The Events & Community Fundraising team plays a vital role in bringing people closer to that mission — through unforgettable experiences, empowering campaigns and opportunities for individuals to take action. We’re now looking for a creative, strategic and energised Marketing & Product Executive to join us and shape the next generation of supporter engagement.
In this role, you’ll lead the planning, development and delivery of exciting multi-channel marketing campaigns that inspire supporters to take on fundraising challenges such as the London Marathon, community initiatives, self-led challenges and ActionAid-run events. You’ll be hands-on and imaginative — creating bold, compelling content, particularly video for social platforms like TikTok and Meta, while championing an insight-led approach to storytelling and supporter recruitment (existing & potential). This role is also a driver in product development, maximizing opportunities to explore new events and community fundraising streams.
You’ll bring real innovation to our programme, identifying new ideas and fundraising propositions that resonate with our audiences. You’ll take these ideas from concept to launch — researching needs, testing assumptions, refining messaging and making sure every offer feels fresh, inclusive and meaningful. You’ll stay close to digital trends, experiment enthusiastically and evaluate campaign performance thoughtfully, using learning to fuel continuous improvement. Working alongside passionate colleagues across our Events & Community Engagement team, you’ll also help ensure every fundraiser feels valued and supported throughout their journey. You’ll collaborate with supporter administration and contact teams to ensure seamless communication touchpoints, and you’ll contribute to planning, forecasting and reporting to support confident decision-making.
This role is ideal for someone who thrives in a creative environment, manages multiple projects with confidence and takes pride in producing content that genuinely connects with people. You’ll bring experience in social-first video production and editing tools such as CapCut, VN or Adobe Premiere Pro, alongside a strong understanding of marketing tools, insights and analytics. You’ll be enthusiastic, collaborative and full of ideas, with a natural ability to communicate clearly and compellingly.
We are looking for someone who believes in feminist values, who is committed to anti-racist and decolonising practice, and who is motivated by working for global justice. ActionAid is a community built on solidarity, courage and care — and we would love to welcome your voice, creativity and expertise to our work. Please note that occasional evening or weekend attendance at UK events will be part of this role.
Interviews likely to be held W/C 22 January 2026
Additional information
Diversity, equality, inclusion and belonging:
Diversity, inclusion and belonging are key to our organisational culture. We are on a journey to become not only an anti-racist organisation but one that proudly celebrates the diversity of all applicants and employees. We look forward to you bringing your full self to work, proudly sharing your unique perspective and helping us to shape our combined future. We especially welcome applications from those from under-represented/marginalised communities.
AAUK is a Disability Confident Committed organisation and as such any candidate that declares a disability will be shortlisted for interview if they meet the essential criteria for the role.
Referencing and safeguarding:
All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include Misconduct Disclosure Scheme, safeguarding, criminal records and terrorism finance checks. By submitting an application the job applicant confirms their understanding of these recruitment procedures.
ActionAid UK is committed to preventing any form of sexual harassment, exploitation, and abuse (including child abuse and adult at-risk abuse) and responding robustly when these harms take place. We expect all ActionAid UK staff and ActionAid UK representatives to share this commitment. We will not tolerate our staff or other representatives carrying out any form of sexual harassment, exploitation or abuse towards anyone we come into contact with through our work.
Working practices:
ActionAid is committed to supporting flexible working. If you would like to discuss flexible working options, including the possibility of a job share for this role, there will be space to do so during the interview process.
ActionAid UK has a hybrid working policy for many of our roles. The requirement will vary from team to team and the responsibilities of individual roles. As a minimum, all colleagues are expected to attend the office 12 days per year, plus additional time for induction, training, and company connection days. Some roles may require in-office attendance on all days and if so, these will clearly be marked as in-office roles.
Please note that ActionAid UK does not offer fully remote working options. We encourage you to discuss hybrid working expectations at interview.
Recruitment processes:
Please note that ActionAid UK may review, shortlist and interview candidates prior to the closing date so we encourage all candidates to apply as soon as possible. If we receive a very high response, we may close the vacancy early and will not accept further submissions. Vacancies close at 23:55pm
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Post: Grants / Fundraising Manager
Reporting to: Chief Executive Officer, Umbrella
Accountable to: Trustees
Responsible for: Fundraising and Grants across the organisation.
Job Purpose
The Grants & Fundraising Manager will play a lead role in maintaining and growing Umbrella’s income, with a primary focus on grant fundraising and the development of corporate partnerships. Working closely with the CEO, Trustees and staff teams, the post holder will strengthen existing income streams, identify new opportunities, and support the development of Umbrella’s fundraising strategy. This role is central to ensuring the sustainability and expansion of Umbrella’s services for disabled children, young people and their families.
Key Terms of Employment
Hours: 15-20 hours per week (may include occasional evening and weekend work)
Annual Leave: 22 days per annum (Pro-rated on hours) plus 8 Bank Holidays
Salary Scale: Band 11 to 13 - £30,763 - £ 32,591 dependant on experience (pro-rated)
Base: Umbrella House, Mackworth, Derby
Pension: Umbrella offer a pension scheme and details will be provided
Notice period: 2 months
Contract Term: Permanent dependant on funding
Subject to Disclosure and Barring Service (DBS) check.
Key Responsibilities
- Research, develop and maintain a strong pipeline of grant opportunities across trusts, foundations, Lottery, corporate CSR programmes, and statutory funders.
- Write, coordinate and submit high-quality grant applications and expressions of interest.
- Manage grant reporting, monitoring and compliance, working with operational teams to ensure accurate data collection and spend tracking.
- Identify and engage potential corporate partners, including through Marketing Derby and local business networks.
- Support the roll-out and delivery of Umbrella’s corporate engagement programme.
- Steward existing corporate supporters to maximise long-term value.
- Work with the CEO and trustees to build relationships with community groups (e.g., Freemasons, Rotary, sports clubs) to secure fundraising support and “charity of the year” partnerships.
- To work with the CEO to produce and implement Umbrella’s Fundraising plan and to report regularly to the Fundraising Marketing and Communications Sub- Group on progress against agreed targets.
General Responsibilities
- Take an active part in continuing to develop own knowledge and skills relevant to the job, attending training as required.
- Adhere to Umbrella’s Safeguarding/Protecting Vulnerable Children and Adults Policy
- Be familiar with and adhere to Umbrella’s policies and procedures
- Maintain confidentiality at all times.
- Manage and organise your own time and activities to ensure tasks are prioritised, and agreed deadlines are met.
- To assist with any other duties that may occur from time to time in order to meet the needs of Umbrella, which are not covered in the above. These will be mutually agreed with the Chief Executive.
Other Requirements
- In order to achieve the objectives of Umbrella, the post holder will need to work flexibly, including occasional out of hours as required.
- Driving licence and vehicle, for which a mileage allowance will be paid.
This is not a full and complete statement of duties and responsibilities, which may be amended in the light of changing needs of the organisation, after consultation with the post holder
Person Specification
Education
- Educated to degree level or have the equivalent experience in fundraising, income generation or relevant roles within the charity sector or similar organisation.
Experience
- Proven experience in securing funding through grants, trusts, foundations or statutory funders.
- Experience of developing and delivering successful fundraising activities.
- Demonstrated success of building and maintaining productive relationships with funders, donors or partners.
Skills and Knowledge
- Good understanding of the current grant funding landscape and / or corporate funding environment
- Excellent relationship management, interpersonal, and communication skills
- Excellent written communication skills, with the ability to produce clear, persuasive funding applications
- Strong interpersonal and relationship management skills
- Ability to confidently articulate a case for support
- Competent user of IT systems
- Understanding of the barriers faced by disabled children and their families – or willingness to learn.
Personal Attributes
- Proactive, resilient self-starter with a positive approach to work.
- Positive and collaborative approach to work
- Commitment to equality, diversity and inclusion
Other
- Willingness to work occasional evenings or weekends if required
- Full driving license and access to a vehicle (mileage allowance payable)
Interviews will be conducted as suitable candidates apply.
Please include cover letter detailing your suitability for the role.
Registered Charity
51 - 100
Enable disabled children and young people to realise their full potential in an integrated society.
The client requests no contact from agencies or media sales.
Thank you!
Job Title: Gardener Project Officer for Young Marketeers Knowsley
Position Type: Freelance
Reports to: Project Coordinator
Based at: Home-working and at schools in Knowsley
Working Hours: 17.5 days @ £165 per day from February – July (£2,887.50) plus 10 x school gardening sessions at £110 per session plus 1 day planning @ £220 (£1,320)
Contract: Temporary
Job Purpose
· To manage the delivery of Young Marketeers in Knowsley in five primary schools
Background to School Food Matters
At School Food Matters we believe that school food can unlock a happier, healthier, more sustainable future for every child. We want a school food system that delivers for all children, so they can enjoy nutritious, delicious and sustainable school food and leave school with an informed and positive relationship with food. To achieve this, we campaign for a better school food system, bringing the voices of children, parents, and teachers to government policy, and deliver fully funded food education programmes in schools across the country.
Young Marketeers
This much-loved programme was started in London in 2012. It is now running in 16 cities across England. We have been commissioned to deliver the programme in Knowsley by Knowsley Public Health. The programme provides hands-on opportunities for children from primary schools to grow fruit and veg from seed to sell at their local market. Young Marketeers is also a platform for School Food Matters to promote food education to schools and communities as a way to support children to live happy and healthy lives. Children learn the art of growing veg from seed, and market traders will share their secrets on how to create a winning market stall. Primary schools will be visited by our gardener in March/April and then again in May/June and receive further tips on how to ensure a bumper crop. Then in July, they head to the market to sell their produce, and to meet the Mayor!
Key Tasks include:
· Assist with recruitment of five schools to take part in Young Marketeers
· Build and maintain relationships with teachers, teaching assistants and senior leaders to ensure the smooth running of the project
· Build and support relationships with contacts in partner organisations
· Schedule, organise and deliver
o One assembly in each school
o Two food growing sessions in each school
o One market trader training session in each school
o Market Day in the city centre in July for all schools
· Maintain accurate records relating to the programme
- Complete monitoring and evaluation forms in accordance with instructions from our Evaluation team
- Take photos of workshops and events where possible
- Keep Project Coordinator fully updated on progress
· Keep up to date with safeguarding requirements and reporting procedures
- Maintain the ethos of the charity and positively promote our work at all times
Person specification
Essential
· Experience of delivering food growing sessions to children
· Knowledge of fruit and vegetable growing
· Excellent administrative and organisational skills with great attention to detail
· Excellent IT skills including excel, word and email
· Experience of building relationships with partner organisations and individuals
· Ability to work in a team, and seek help when needed
· Self-motivated and optimistic with a can-do attitude
Desirable
· Experience of working for a charity or not for profit organisation
· Experience of working in primary schools and engaging children
Registered Charity
21 - 50
We campaign for a better school food system. We support schools, local authorities and MATs to improve food in schools.
The client requests no contact from agencies or media sales.
Thank you!
To act as a first point of contact for people experiencing mental health and wellbeing problems responding to phone, online, email and face to face contacts in a professional and compassionate way treating everyone with dignity.
To work with people to identify the support they need to address the problems or challenges they are experiencing and to help them to access that support.
To provide administrative, reception and finance support to the services, clients, staff and volunteers of Mind in Gwent to ensure the efficient running of the organisation.
Registered Charity
51 - 100
We believe no one should have to face a mental health problem alone. We’re here for you. Today. Now.
The client requests no contact from agencies or media sales.
Thank you!
What you’ll do
- Delivery (Local)
- Lead inspiring, safe, hands-on farm visits for children across Leicestershire.
- Build and maintain positive relationships with local farmers and schools.
- Tailor experiences that spark curiosity and help children connect with food, farming, and the natural world.
- Programme Support (National)
- Support the smooth running of the national Farm Discovery programme.
- Manage data, budgets, and reports to ensure high-quality, consistent delivery.
- Help refine systems, support meetings and recruitment, and contribute to programme monitoring and development.
About you
You’ll be a confident educator and communicator who:
- Loves engaging children through outdoor and food-based learning.
- Is highly organised, detail-driven, and comfortable managing programme information.
- Builds strong relationships with teachers, farmers, and colleagues.
- Is proactive, solution-focused, and committed to inclusion and safety.
About The Country Trust
For over 40 years, The Country Trust has helped tens of thousands of children experience the countryside first-hand. As part of our warm, supportive national team, you’ll play a key role in shaping transformative learning, both in Leicestershire and across England and North Wales.
Deadline: Midnight, Sunday 4th January.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Role: Team Leader – Travelling Communities
Salary: £16,686 per year (full time equivalent £27,810)
Hours: 22.5 hours per week
Contract type: Permanent
Location: Wiltshire
Additional information:
- Valid driver's license and access to a car for business purposes
- This role requires frequent travel across Wiltshire
About Julian House:
Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.
If you’d like a real sense of job satisfaction, great career prospects, and a competitive benefits package, you could be who we’re looking for!
About the Role:
As a Team Leader, you’ll play a key role in our Gypsy, Roma, Traveller and Boater Outreach and Engagement service—making a real difference to communities across Wiltshire, both roadside and on the water.
This is a dynamic, hands-on role where you’ll be a visible presence, building strong connections with clients, staff, and partner organisations. You’ll lead by example, ensuring the smooth running of the service while empowering your team to deliver high-quality, person-centred support that helps individuals thrive. Through regular supervision and meaningful conversations, you’ll create a supportive environment where both staff and clients can reach their full potential.
Responsibilities include:
- Progress and track referrals: Track and progress referrals into the service, ensuring smooth transitions and positive outcomes.
- Assess needs and risks: Complete thorough needs and risk assessments, leading to tailored support plans that meet individual requirements.
- Supportive Line Management: Deliver regular supervisions and check-ins to ensure team members feel supported, motivated, and equipped to delver a high quality service.
- Deliver high-quality support: Provide a person-centred service that is strength-based and trauma-informed, promoting empowerment and resilience.
Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to take on other duties that align with the key responsibilities outlined.
You can view the full job description by clicking here.
Qualifications / Requirements:
- Understanding of safeguarding principles and the ability to identify and respond to safeguarding concerns.
- Excellent organisational skills with the ability to work within set timeframes.
There are many great reasons to join our team!
- Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan
- 27 days annual leave, including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff)
- 30% staff discount at Julian House charity shops
- A generous and competitive pension scheme
- A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted
- Great opportunities for career development and free monthly training sessions from experienced facilitators
- For all the fantastic and valuable work you’ll be doing, you’ll be eligible for the Blue Light Card which offers amazing discounts on thousands of brands
- Reflective Practice sessions from objective, external facilitators
Our Ethos
As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.
If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats.
DBS Checks
We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.
Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!
The client requests no contact from agencies or media sales.
Thank you!
Salary: Grade 1.2 - £26,227 per annum
Contract: Fixed term until end of March 2026
Full time: 37.5 hours per week
Location: Manchester
Closing date: Sunday 14th December 2025 at 11.30 pm
Interviews to be held on Monday 22nd December 2025 in Manchester
We’re looking for an enthusiastic individual with office administration and customer service experience to join us as an Administrator and provide the support we need to help us deliver an effective local service. This is an exciting opportunity and you will play a key part in standing up to the housing emergency.
About the role
You will provide administrative support functions and have responsibility for designing and developing office systems and processes, data input, extraction and analysis and finance administration. You will be a first point of contact for in-person and telephone callers to the service which involves taking client details, providing information and working with advisers to direct enquiries to the right people. Helping the front - line team with case administration, assisting the Hub management with ad-hoc projects and making sure that our office equipment is properly maintained – these are all aspects of this interesting, varied and vital role.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About you
With proven office administration and customer service experience, you will be a confident user of Microsoft Office, including Excel, Word, PowerPoint and Outlook. Someone with a passion for social justice, who thrives in a fast paced and busy office environment, you have a flexible and tenacious approach and enjoy learning new skills. You will be able to input, extract and analyse data and be able to review processes, introducing new ways of working where needed.
In return we can offer a competitive salary and a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
About the team
You will be part of an existing multi-disciplinary team that offers housing and homelessness advice and support across Greater Manchester. It consists of a solicitor led legal team providing advice and representation, and an advice service providing advice, support and guided self-help to people with housing, debt or welfare benefit issues. There is also a committed and skilled team of volunteers that offer peer support, mentoring and more general volunteering adding significant value to our core service offer.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement.
In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding Statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
How to apply
Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement with responses to points 1 - 4 in the ‘About you’ section of the job description, of no more than 350 words per point
Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviour below throughout your responses.
- We prioritise diversity and have an inclusive and open mindset.
CVs without supporting statements will not be considered.
The client requests no contact from agencies or media sales.
Thank you!
Senior Supporter Acquisition Fundraiser
Fixed term (12 months), full time (35 hours a week)
£41,067 a year
London, E15 2GW / Hybrid working.
Job description
1 in 4 of us in the UK are disabled and we are a diverse, proud, and vibrant community. We’re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses.
Together we will be unstoppable.
This is an important role in our Fundraising directorate. You will help us raise vital funds by leading campaigns that inspire people to support Scope.
Fixed term (12 months), full time (35 hours a week)
This role is fixed term to cover maternity leave
Location: Here East Press Centre, 14 East Bay Lane, London, E15 2GW and working from home.
About the role
We are looking for someone who enjoys leading campaigns and working with people. As our Senior Supporter Acquisition Fundraiser, you will:
· Manage a range of Individual Giving campaigns from start to finish, making sure they run smoothly and meet targets.
· Work with teams across Scope to create inspiring supporter journeys and maximise the value of every supporter.
· Develop new fundraising products and ideas to reach new and existing audiences.
· Make sure all campaigns are on budget, on brand, and follow all rules.
· Use data and insight to improve campaigns and share results with the team.
· Build strong relationships with suppliers and partners.
· Keep up to date with trends in fundraising and bring new ideas to the team.
· Support the team with digital communications and welcome programmes for new supporters.
· Ensure all supporter data is handled safely and follows GDPR.
For more information about the role’s responsibilities and the skills and experience required, please visit our website.
Please include examples in your application that show how your skills, experience, and values match the person specification in the job description.
About you
We are looking for someone who has:
· Hands-on experience across key direct marketing channels such as digital (Lead Generation, Meta, Search, Display), telemarketing, face-to-face, and email.
· A strong understanding of regular giving, lottery and cash recruitment and how to optimise their performance.
· Confidence managing budgets and reporting to ensure campaigns deliver against targets.
· Experience collaborating with agencies and internal teams to create, deliver and evaluate integrated campaigns.
· A data-driven approach- using insight to shape creative, audience targeting and optimisation.
· Excellent project management skills, able to juggle multiple campaigns and meet deadlines in a fast-paced environment.
· Knowledge of fundraising regulation and data protection, ensuring activity is ethical, compliant and supporter-centred.
It’s great (but not essential) if you also:
· Understand the social model of disability.
We welcome applications from people with lived experience of disability and from all backgrounds.
We also ask you to share how you support Scope’s values and contribute to our goal of creating a fair and equal future for disabled people.
Our values are being pioneering, courageous, connected, open and fair
By living our values and trusting each other, we give our colleagues freedom and space to be creative, push boundaries and change minds.
Disabled candidates
We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.
Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.
If you require adjustments through your journey with us, please email us via our website.
Equality, Diversity and Inclusion
At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.
We encourage people of colour and other underrepresented communities to apply and join Scope. We believe that this will bring new ideas and help us work better. We know that a variety of perspectives and viewpoints will greatly support the work we do and help us to reach all communities.
We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.
We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.
You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.
Scope benefits
We believe hard work deserves reward and recognition. We offer a wide range of benefits including:
· 27 days holiday plus bank holidays
· Flexible, hybrid and remote working options
· Pay progression at 6 months and 2 years
· Company pension
· Excellent training and career development
· Strong colleague networks across disability, race and LGBTQ+
· Discounted gym membership, cycle to work scheme and much more.
How to apply
Click the apply button to create an account and complete your application form.
Closing date for applications: 11:59pm GMT, Thursday 18 December 2025.
Thank you!
We have an exciting opportunity for a Caseworker (External Services) to join the National Contact Centre team in Cardiff, working 37.5 hours a week.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care? If yes, then we'd love to hear from you…
What we offer
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
About the role:
This role is based at our National Contact Centre in Cardiff.
As a Caseworker you will be: -
- Effectively manage a caseload of self-referrals or referred service users, delivering excellent services which support service goals to victims. Where relevant to undertake initial proactive contact with victims, explaining VS services and promoting the benefits of accessing support.
- Ensuring each victim receives an individually appropriate tailored support and information service that fully meets their needs, keeping complex needs central to all processes and decisions.
- Undertaking risk and needs assessments to address the specific needs of the client in line with VS operating procedures. To follow relevant safeguarding policies and procedures, working with safeguarding leads and other agencies to ensure an integrated approach to address any safeguarding concerns.
- Maintain accurate and confidential case records, complying with data protection and all other legislation connected to your work and sharing protocols where necessary. Contribute to monitoring information as required by Victim Support.
- Developing and maintaining effective working relationships and promote effective communication between staff and other stakeholders.
You will need:
- An understanding of the impact of crime on victims.
- Experience of managing a caseload including complex case management.
- The ability to balance competing needs and priorities.
- The ability to work independently and as part of a team.
- Effective verbal and written communication skills.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Thank you!
We're looking for a kind, empathetic and resilient Support worker to join our Homelessness and complex needs Service in Kensington & Chelsea.
£28,808.00 per annum, working 40 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
Support Workers will devise person centred support plans with customers to help them develop the life skills they require to meet their needs and goals. This will include sign posting them to the local drug and alcohol services to address substance misuse issues. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices.
Staff are expected to work 8 hours daily on a shift rota basis. This will include weekend working. Shifts are 7.30am to 3.30pm and 2.00pm to 10pm.
The fixed term contract is for 6 months.
What you'll do:
* If a need arises, deliver all aspects of support to enable a customer to develop independent living skills as appropriate to the individual needs of the customer.
* Support customers to maintain their tenancies.
* Support to budget and prevent rent arrears.
* Assess their practical and emotional needs to incorporate in their support plan.
* To develop support plans and risk management plans.
* Carry out weekly health and safety checks.
* Carry out security duties / welfare checks to ensure the safety of the customers and premises
* Monitor the CCTV throughout the shift
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
* Exudes a warm friendly presence and open behaviour
* Prefers working as part of a group or team
* Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
* Flexible
* Open to feedback and self development
* Has a practical and logical mind and is naturally well organised
* Thrives on change and enjoys dynamic diverse environments
* Is confident with high levels of self-esteem
* Is respectful, articulate and sensitive in style of communication
* Is motivated towards excellence and improvement of personal performance with a can do attitude
* Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
* Ability to cope positively with challenging and diverse behaviour
What you'll bring:
Essential:
* NVQ Level 2 or equivalent or experience within charity/social care sector
Desirable:
* Relevant specialism experience
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please full Job description on our website
Thank you!
We are advertising for a Homicide Family Case Workers in the West Midlands Homicide Team.
This post is based within Staffordshire, Shropshire and North West Midlands and may cover the whole of the West Midlands. This role is working 30 hours a week on a permanent contract.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
About the role:
Becoming a Homicide Caseworker is a unique opportunity to support families and individuals bereaved by and, eyewitness to murder and manslaughter. The National Homicide Service is a fast paced, specialist team funded directly by the Ministry of Justice to provide exceptional trauma informed practical and emotional support every day.
You Will:
- Work closely with the Major Crime Police Units, Senior Investigators and Family Liaison Officers, providing a pivotal role to support clients through the Criminal Justice System.
- Support clients by phone and Zoom as well as meeting families in their own homes or community, therefore you will be required to travel throughout the area.
- Complete needs assessments, and will coordinate and deliver a tailored package of support alongside our commissioned providers and other key stakeholders.
The role of Homicide Caseworker is varied, demanding and rewarding; no one day is the same and you will thrive on this challenge. You will need to be extremely organised and able work independently and as well as being a pro-active, supportive member of a team open to developing your personal resilience. Our priority is to ensure that those bereaved by and eyewitness to murder have the support they need for as long as they need.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Thank you!
37.5 hours per week / £27,770 per annum / permanent / working onsite on a seven-day rolling rota, including evenings, weekends and bank holidays.
Our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health.
YMCA Hastings provides medium-low supported accommodation for a total of 47 young people at risk of homelessness, aged 16 to 25, and care experienced young people under the age of 18. We have a dedicated team of Support Workers, Night Support Workers and additional Bank Workers who provide support, guidance, and signposting around areas such as housing, budgeting, living skills, jobs and relationship building. Situated just of the seafront, the service has strong links with and contributes to the local community.
We are looking for a Supported Housing Support Worker to join our team, who will hold a caseload of residents and meet with them weekly to build a support plan. Main areas of responsibilities are:
Housing
- You will hold a caseload of young people who are housed across our sites with the support of the team.Support provided is light touch, and a good knowledge of partner agencies is essential for relevant signposting
- Interview young people to assess their suitability for our housing
- Support young people to manage their occupancy agreement and adhere to house rules in preparation for independent living.Helping young people navigate shared living skills is key to this role and includes facilitating house meetings, rotas and cleaning sessions
- Support young people to keep up to date with all payments for rent and liaise with housing benefit
- Maintain up-to-date knowledge of housing and welfare benefits for young people
- Complete Occupancy Sign up and induction with incoming residents
- Deal effectively with non-compliance issues, such as non-payment of rent, ASB or breaches of Health and Safety, using restorative practices
- Contribute to maintaining properties to a high standard including conducting health and safety checks
Support and Engagement
- Light touch support to residents, signposting to partner agencies as appropriate
- Support each resident to develop their own person-centred Support Plan with short- and long-term goals to work towards independent living skills and their next accommodation steps
- Arrange Review Meetings with young people at least once every 3 months to update and review risk assessments and support plans
- Check in with each resident at least once a week
- Encourage a culture of education, employment and engagement
- Ensure consistent standards of safeguarding and Trauma Informed Practice when supporting young people, observing our safeguarding procedures, and keeping yourself and residents safe by respecting professional boundaries
- Maintain client records on In-Form (client database) detailing the young person’s journey in relation to their strengths and needs, any risks, and any outcomes (to monitor service performance)
General
- Work as part of a team
- Treat young people at the service in a non-judgmental and psychologically informed way
- Contribute to a great working environment, with a calm, yet assertive manner, being able to handle potentially difficult situations
- Participate in relevant continuing professional development and utilise Reflective Practice Supervision as part of leading psychologically informed practice
- Liaise effectively with other professionals and services
There will be times when lone working will be a requirement for this role, but you will get to know the team and service, along with an induction and training prior to starting on a rota. Please download the job profile for full role details.
If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.
This is a dynamic and varied role; you will be passionate about being involved in the support and growth of young people.
Experience and Knowledge
- Experience relating to housing, support work, and/or working with young people
- Experience of working proactively with a caseload of young people with multiple and complex needs to enable them to achieve independent living
- Knowledge of statutory and voluntary resources available to young people with multiple and complex needs
- Knowledge of good safeguarding procedures in relation to young people and the ability to maintain effective professional boundaries
- Demonstrated confidence and competence in recording notes/actions in service log, incident forms and health and safety check lists
Skills and Abilities
- Ability to communicate clearly both verbally and in writing for appropriate recording of a resident’s progression, and to evidence outcomes achieved
- Ability to build and maintain strong relationships with all stakeholders, including signposting and advocating for clients as necessary
- Ability to work autonomously, and use own initiative, as well as being part of a team
- Clear verbal and written communication skills, good IT, and keyboard skills
- Strong time management skills with the ability to plan and prioritise
CLOSING DATE: Sunday 28 December 2025 at midnight. If we identify a strong candidate, we may invite them to interview ahead of the closing date.
TO APPLY: Scroll down the page to the application form. Please download the job profile (below), which includes the full role description and person specification.
We are not able to support a work permit or offer a visa sponsorship for this role. Candidates must already have the right to live and work in the UK independently.
An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment.
Accessibility If you require assistance or have questions regarding the application process, please do contact us.
YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced DBS (including the Children’s and Adults’ barred lists) check, along with a reference and background check carried out by a third-party service provider.
Registered Charity
101 - 500
Our mission is to help children and young people have a fair chance to be who they want to be.
The client requests no contact from agencies or media sales.
Thank you!
Your mission
We are looking for an ambitious, experienced Head of Brand Marketing, who has a strategic mindset and is motivated by commercial creativity. Reporting into the Marketing Director, the role will lead CALM’s brand marketing to drive awareness, deepen understanding of CALM’s mission and to inspire action to change culture and ultimately prevent suicide. They will be responsible for the strategic direction, creative leadership and guardianship of the CALM brand — ensuring our campaigns, partnerships and marketing communications are bold, distinctive, integrated and achieve real impact.
This is a unique opportunity for a strategic yet hands-on marketing leader to take the award-winning CALM brand to the next level.
Responsibilities
Brand Strategy & Leadership
-
Own and evolve CALM’s brand strategy, ensuring it aligns with organisational goals and keeps CALM culturally relevant and distinctive.
-
Lead on long-term brand positioning, audience strategy and messaging frameworks that build understanding of CALM’s mission and grow awareness, trust and engagement.
-
Champion insight-led decision making — using audience, behavioural and brand tracking data to inform strategy, planning and creative direction.
-
Partner with the Services team to drive attitudinal and behavioural change, as well as the Fundraising team to grow income, through an integrated marketing approach.
-
Act as brand guardian — ensuring a consistent and compelling tone of voice, visual identity and narrative across all CALM activity and partnerships.
-
Build brand literacy across CALM, enabling colleagues and partners to understand and apply the brand effectively.
Campaign & Creative Direction
-
Oversee development and delivery of integrated brand campaigns that capture public attention and drive measurable shifts in awareness, engagement and action.
-
Set strategic direction, creative standards and success measures for major campaigns and brand moments.
-
Lead collaboration between in-house teams, agencies and partners to deliver brave, high-impact creative work.
-
Ensure all campaign and partnership activations deliver meaningful value and reinforce CALM’s strategic priorities.
Partnerships & Brand Growth
-
Work closely with Partnerships Director to shape and evaluate brand collaborations — ensuring external activity amplifies CALM’s message while protecting brand integrity.
-
Develop frameworks for assessing new brand and media partnership opportunities based on reach, relevance and values alignment.
-
Represent CALM’s brand voice externally with media, creative and commercial partners.
Leadership & Team Development
-
Lead and inspire a high-performing Brand Marketing team, providing clear direction, coaching and development opportunities.
-
Line manage Head of Creative Operations, Brand & Campaigns Lead and Creative Lead, supporting them to achieve their objectives.
-
Foster a culture of creativity, collaboration and accountability across the wider MarComms function.
-
Manage budgets and resources effectively, ensuring best-in-class delivery within agreed targets.
-
Contribute as part of the MarComms senior leadership team to overall strategy, planning and organisational development.
-
Promote and role model collaborative working across the team and with other teams.
-
Demonstrate cross-organisational leadership.
-
Confidently represent CALM at key meetings and events.
Competencies:
We’re looking for a bold, collaborative and emotionally intelligent brand leader who brings:
-
Strong understanding of brand-building principles and integrated marketing best practice.
-
Strong analytical skills and data interpretation abilities in order to make informed strategic decisions.
-
Creative thinker with excellent judgement and a proactive, hands-on attitude: willing to roll up your sleeves and engage deeply with all aspects of the role.
-
Growth mindset and a focus on work that delivers tangible impact.
-
Exceptional leadership skills and a genuine passion for storytelling, the cause and delivering CALM’s mission.
-
Excellent writing, communication and interpersonal skills.
-
Ability to collaborate, influence stakeholders effectively and positively contribute to team culture.
Experience:
-
Proven experience - in an in-house or agency role - in a senior brand marketing role, developing and executing brand strategies, and brand management.
-
Extensive experience leading integrated brand campaigns.
-
Strong background in using data-driven insights and behaviour change thinking.
-
Experience in leading a high-performing team, driving brand growth.
-
Proven track record in effective budget management, optimising spend for maximum ROI.
-
Experience of managing relationships with external and creative suppliers.
-
Experience of working in a fast-paced environment with conflicting priorities and deadlines.
-
Experience of the not-for-profit sector is beneficial.
Why us?
Reports to: Marketing Director
Contract: Full time, permanent
Benefits: Unlimited annual leave, Healthcare cash plan, 6% pension contribution, therapeutic services (after completion of probation), hybrid working & a nine day fortnight.
Based: London Waterloo twice a week (Wednesdays and Thursdays) / Remote Working (Monday, Tuesday & Friday), 9.30am - 5.30pm.
Closing date: Sunday 14 December.
Right to work in the UK
To apply, you’ll need to already hold the right to work in the UK, as we’re not able to offer visa sponsorship for this role.
Registered Charity
21 - 50
To help people end their misery, not their lives.
The client requests no contact from agencies or media sales.
Thank you!
We are excited to be looking for a Children and Young Person (CYP) Caseworker who will be based from our Ashford office, working 37.5 hours a week, Monday to Friday 9am-5pm. This role is hybrid working delivering support in the community, from home and also as part of our team from our office in Ashford, Kent.
Do you want to make a difference every day? Do you want to contribute to change & improvement for Children and Young People who have been victims of crime?
Do you have resilience & adaptability? Can you work effectively with children and young people?
If yes, then we'd love to hear from you…
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Role
As a Children and Young Persons Caseworker your responsibilities will include:
Directly or indirectly delivering support to children and young people who have been affected by crime. You will further develop and delivering innovative interventions to address the needs of children and young people who been affected by crime.
As a CYP caseworker you will
- Deliver support to young victims of crime using appropriate service guidance
- Maintain and enhance service delivery standards and effectiveness
- Reduce the risk factors around the young people.
- Increase protective factors around the young person
- Increase the young person's resilience level
- Develop and enhance key stakeholder relationships
About You
Ideally, you will:
- have a proven track record of successfully delivering services for children and young people and successful youth engagement in a comparable role, however this is not essential as full training and support will be given
- have knowledge of safeguarding issues relating to children and young people
- have an understanding and knowledge and an active commitment to promoting equal opportunities and diversity
- knowledge of the current issues for children and young people affected by or experiencing crime, domestic abuse and relationship abuse
- understand confidentiality and safe working practice and maintenance of files in accordance with the Data Protection Act and other legal requirements
- have knowledge of the Criminal Justice System and VCOP, awareness of the impact of crime including witnesses attending court and giving evidence
About Us
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form which will clearly demonstrate how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Thank you!
We're looking for a kind, compassionate and resilient Support Worker to join our Mental Health Social Care service in Hammersmith & Fulham.
£28,808.00 per annum, working 40 hours per week.
Want to feel like you're making a difference? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
Annual leave increasing up to 30 days with length of service
Free DBS
Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
Fully paid induction programme and further training
ILM courses and Apprenticeship Programmes
Cycle to work scheme
Employee Assistance Programme for 24-7 confidential support
Online wellbeing resources
A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
For a full job description, please visit our website.
This role is a 12-month FTC maternity cover.
Look Ahead's Hammersmith & Fulham Mental Health Service is a Mental Health supported accommodation which is a pathway service for people to work towards their independence.
As a Support Worker, you will play a key role in supporting our residents to help them to enhance life skills and increase independence and manage their health. This also includes tenancy management and other life skills.
Support Workers in the service work across all 3 projects in Hammersmith and Fulham; working with customers with varying levels of support needs. Many of the customers have complex needs including dual diagnosis and Support Workers are expected to liaise with other agencies within the borough to best support customers. Support Workers are expected to support customers on their journey to independence in a person-centred, non-judgemental way, whilst adhering to the Look Ahead core values.
The work schedule for this position follows a 5-week rotating pattern. It involves working on weekends and bank holidays. In this 5-week cycle, there are two weekends off and one full weekend of work.
About you:
Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
Approachable and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organised
Flexible
Open to feedback and self development
Thrives on change and enjoys dynamic diverse environments
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is essentially customer-focused
Is motivated towards excellence and improvement of personal performance with a can do attitude
Ability to cope positively with challenging and diverse behaviours
Essential:
NVQ Level 2/3 or transferable skills in customer centred roles
Desirable:
Experience working in mental health sector
Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.