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Not For Profit People, Multiple Locations (On-site)
£38,827 per annum
Posted 2 days ago
Mental Health Foundation, SE1, London (Hybrid)
Starting salary £32,604, plus London weighting of £4,000
Posted 1 day ago
Just Drop-In, Macclesfield (On-site)
£52,500 to £62,500 FT dependent on experience
We're looking for an inspiring, values-driven leader to guide our much-loved charity in Macclesfield into its next chapter.
Posted today

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Pilgrims' Friend Society, London (Hybrid)
£32,270 per year
Posted 3 weeks ago Apply Now
Phoenix Therapy Practice CIC, Brighton (Hybrid)
49282
Posted 2 weeks ago Apply Now
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Great Ormond Street Hospital Children's Charity, Bloomsbury (Hybrid)
£71,831 per year
Posted 1 week ago
SafeLives, Remote
£36,395.33 - £37,814.76 per annum, FTE (Band F) plus £3,000 London weighting as applicable
Posted 2 days ago
NYAS, Multiple Locations (On-site)
£16 per hour
Can you advocate for people's rights? We are looking for Self-Employed Mental Health Advocates who can ensure people's voices are heard.
Posted 1 week ago
Page 40 of 64
Not For Profit People
South East (On-site)
Brighton, Brighton and Hove
£38,827 per annum
Full-time
Contract (Fixed term to 30 June 2027)
Job description

Operational Manager – Supported Housing

We are seeking an experienced Operational Manager to lead a supported housing service for people experiencing homelessness and complex support needs.

Position: Operational Manager 
Location: Brighton
Salary: £38,827 per annum
Hours: 37 hours per week, Monday to Friday, with some weekend management presence on site, agreed with the Senior Manager
Contract:Fixed term to 30 June 2027
Closing date: CV to be reviewed on a rolling basis

About the role

This is an excellent opportunity for an experienced homelessness, supported housing or complex needs professional to lead the safe and effective delivery of a residential support service in Brighton.

You will manage and support a dedicated staff team, ensuring residents receive high-quality, person-centred support within a psychologically and trauma-informed environment. You will have responsibility for safeguarding, health and safety, risk management and housing management, while building effective relationships with commissioners, statutory services and community partners.

As the service is due to close at the end of the contract period, you will also play a key role in its planned demobilisation, working closely with partners to ensure residents are supported to move on safely and appropriately.

Key responsibilities include:

  • Leading, managing and developing the staff team, including supervision, performance, training and wellbeing.
  • Ensuring residents receive effective support, advice, assessment and regularly reviewed support plans.
  • Embedding psychologically and trauma-informed approaches across the service.
  • Managing safeguarding, risk, health and safety and crisis response.
  • Overseeing referrals, housing management, voids, arrears and licence agreements.
  • Monitoring outcomes, quality standards and contractual performance.
  • Developing strong relationships with commissioners, local authorities and partner agencies.

The role includes participation in an out-of-hours on-call rota and providing a management presence on site for one weekend day every four weeks.

About you

You will have experience of managing support services for vulnerable people with high and/or complex needs, ideally gained within homelessness, supported housing, rough sleeping, substance misuse, mental health or a related service.

You will be an experienced people manager with a strong understanding of adult safeguarding, risk management and health and safety. Experience of residential services and knowledge of relevant housing legislation will be valuable.

You will be resilient, approachable and confident, with excellent communication skills and the ability to lead a team through a period of change while maintaining a consistently high-quality service.

About the organisation

You will be joining an established charity providing housing, support and specialist services to people experiencing homelessness, vulnerability and disadvantage.

The organisation is committed to empowering people, delivering excellent services and working collaboratively to create positive and lasting change.

Other roles you may have experience of could include: Supported Housing Manager, Homelessness Service Manager, Service Manager, Supported Accommodation Manager, Housing Support Manager, Complex Needs Service Manager, Hostel Manager, Residential Services Manager, Homelessness Manager or Operations Manager

Organisation
Not For Profit People View profile Organisation type Advertising Agency Company size 6 - 10
Posted on: 17 September 2026
Closing date: 15 October 2026 at 23:30
Job ref: 8849
Tags: Advice / Information, Communications, Social Care / Development, Housing, Operations, Homelessness, Mental Health, Monitoring and Evaluation, Substance Misuse, Wellbeing, Community Fundraising, Governance / Management