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Ambition Aspire Achieve is seeking an exceptional, values-led Chief Executive to lead our much-loved children and young people’s charity into its next chapter.

This is a rare opportunity to lead a practical, relationship-based and strongly rooted Newham charity that makes a real difference to children, young people and families facing disadvantage, vulnerability, SEND, disability or risk.

Founded in 2016 by Kevin Jenkins OBE, Ambition Aspire Achieve has grown from a small number of projects at the Terence Brown Arc in the Park into a well-established charity working across Newham. Today, AAA supports nearly 1,000 children and young people each year through its hubs, with many more reached through outreach, schools-based work and community programmes.

Our work is grounded in the belief that every child and young person should be able to enjoy their childhood, overcome barriers, build confidence and develop the skills and self-belief to achieve positive futures. We deliver a broad programme of support including after-school clubs, holiday programmes, youth clubs, SEND activities, mentoring, outdoor learning, sports, family days, residentials, detached youth work, schools-based youth safety work, community events and targeted family support.

This is an exciting and important moment in AAA’s journey. Following a period of growth, the charity is now focused on consolidation, quality and long-term sustainability. We are financially stable, well regarded and deeply rooted locally, with strong relationships across funders, schools, corporate partners, local agencies and community organisations.

The next Chief Executive will provide clear, steady and values-led leadership, working closely with the Chair and Board of Trustees. They will lead and support the staff team, strengthen organisational sustainability, maintain and develop partnerships, champion safeguarding and inclusion, and ensure children and young people remain at the heart of every decision.

As AAA does not currently have a dedicated senior fundraising post, the Chief Executive will also play a central role in securing and maintaining the income needed to sustain and develop the charity’s work. This will include trusts and foundations, statutory funding, corporate partnerships, individual donors, appeals and wider supporter engagement.

We are looking for someone who can combine strategic leadership with practical operational understanding. You may already be a Chief Executive, or you may be an experienced senior leader ready to step into your first Chief Executive role. What matters most is your ability to lead with clarity, care and resilience; build trusted relationships; secure income; uphold strong governance; and keep AAA’s values at the centre of how the charity works.

AAA’s values are Committed, Caring, Collaborative and Creative. We are looking for a leader who can live these values, promote a positive and inclusive culture, and help ensure AAA remains strong, responsive and ambitious for the children, young people and families who need us most.

This is not a turnaround role, but it is a significant leadership opportunity. The successful candidate will inherit a respected and impactful charity with strong foundations, while also leading it through a more challenging external funding environment and into its next phase of development.

You will play a key role in organising and delivering a range hospice-led events, helping to maximise income, recruit participants and provide excellent supporter experiences. You will combine strong event organisation and project management with a clear focus on fundraising, ensuring our events are delivered safely, professionally and cost-effectively whilst providing excellent stewardship to event participants to develop a stronger relationship with Southern Hospice Group.

Who we are:

Chefs in Schools exists to improve children’s health and futures through improving school food and food literacy.

We work alongside schools and catering teams to transform what children eat every day, particularly in communities facing the greatest barriers to good health. We combine practical support, training, operational expertise and sector influence to help schools serve fresh, nutritious food that children want to eat.

We are ambitious about both impact and scale. We want every child to have access to excellent school food and a real food education, regardless of background.

We are a values-led organisation. We are bold, honest, collaborative, innovative and focused on solutions.

About you and the role

We are looking for an enthusiastic and proactive Fundraising Officer to join our Partnerships and Engagement team. This is a brilliant opportunity to support a broad portfolio across income streams including Trusts and Foundations, Corporate Partnerships, and Major Donors.

You will play a crucial role in our fundraising efforts by leading prospect research to identify new funding opportunities to build a strong pipeline. You will support the Senior Partnership Manager and Philanthropy Manager to grow a portfolio of trusts, corporate partners and philanthropists. You will also be responsible for maintaining the CRM database (Beacon) and administrative tasks. This varied role is perfect for someone who enjoys building relationships and coordinating meaningful supporter engagement opportunities. You will work with colleagues across Chefs in Schools to gather compelling stories and impact data that demonstrate the difference our funders make.

The responsibilities, skills and experience listed below are intended to give you an idea of what we need for this role. If you don’t meet every requirement but feel you would be able to work with us to deliver the majority of them, we urge you to apply anyway. We’re dedicated to building a diverse and inclusive workplace, and for us the most important ‘experience’ is passion for our mission. You may be just the right candidate for this or other roles.

You will have excellent organisation skills, with good attention to detail and the ability to prioritise a varied workload. You will have strong communication skills and be able to build relationships with a range of internal and external stakeholders.

We want to get to know you at the interview and understand we can do this best if you’re at ease. We’re an inclusive employer and are passionate about creating a welcoming working environment for everyone. We’re continually updating our DEI policy and have a neurodiversity champion. If you need adjustments to the interview process please let us know.

As we work with children and young people, an offer of employment will be subject to satisfactory references and DBS clearance, in line with our safeguarding policy.

Key responsibilities

• Lead prospect research to build a strong pipeline of trusts, corporates and major donors which align with our mission. This includes network mapping to identify existing connections and relationships.

• Act as the CRM champion for fundraising, ensuring all donor interactions and details are accurately recorded and updated.

• Support in developing and maintaining inspiring stewardship and engagement plans for funders and supporters.

• Provide events support; logistics, guestlist management and other duties where required.

• Prepare insightful briefings for the Senior Leadership Team ahead of key funder meetings.

• Work with the communications team to create engaging end of term/ annual reports for key funders and donors.

• Monitor sector trends and newly launched funding rounds to ensure we never miss an opportunity.

• Work with the finance team to process donations and Gift Aid declarations, ensuring thank-yous are sent out promptly.

• Pull regular financial and pipeline reports from the database to assist with team forecasting and planning.

• Provide warm supporter care as the first point of contact for public fundraising inquiries.

• Support the delivery of digital appeals, regular giving, and community fundraising initiatives.

Essential skills & experience

• You have at least 1–2 years of experience in a charity fundraising environment.

• You have interest and belief in our mission, to improve child health through improving food and food education in schools.

• You are an excellent writer and communicator with strong presentation and communication skills.

• You have experience of using CRM software.

• You have strong research skills and experience synthesizing complex information into succinct and accessible copy.

• You are highly organised and can juggle multiple deadlines while maintaining a sharp eye for detail.

• You are a natural relationship builder, comfortable interacting with a diverse range of stakeholders.

• You demonstrate self-motivation, flexibility and the ability to adapt to an ever-changing, growing organisation.

Desirable skills & experience

• Experience using tools like Canva or Mailchimp to create engaging fundraising content.

• Experience in planning and delivering fundraising events.

• Familiarity with fundraising regulations and data protection laws regarding donor privacy.

What success looks like

Within the first 12 to 18 months, success in this role is likely to include a comprehensive knowledge of our existing fundraising model and key funders, taking the lead in prospect research, leading on account management of restaurant partners, small to medium scale fundraising campaigns, and supporting with event organisation. You will also have gained a comprehensive knowledge of the organisational strategy and the wider school food system. 

Our commitment to inclusion

We know that strong candidates may not meet every single requirement listed in this job description.

If this role excites you and you believe you could make a strong contribution to our mission, we would encourage you to apply.

We are committed to building a diverse, equitable and inclusive organisation where people from different backgrounds, experiences and communities can thrive. If you require assistance or reasonable adjustments to our recruitment process please let us know.

Benefits

You would be joining a friendly, supportive team who works hard but believe in a healthy work/life balance. We were voted one of CODE Hospitality's happiest places to work in 2024. We seek a diverse range of perspectives, skills, experience and knowledge. Joining a small, collaborative team means you'll be able to contribute to and draw on various projects and strategic insights.

We offer 33 days of holiday per year including bank holidays, 3 additional office closure days over the Christmas period as well as wellbeing days over the summer school holidays. We also have a Cycle to Work scheme, hybrid working, enhanced parental leave, and free access to the CODE app for discounted restaurants & hospitality venues. We are committed to developing our team and will support you with relevant training opportunities including £250 towards elective training and development of your choice.

We also offer Bupa Dental Insurance, Income Protection Insurance, as well as access to the Aviva Smart Health Platform which offers health benefits including free rapid access online GP appointments, free counselling and wellbeing support.

Application process

In line with our commitment to ensuring a fair and unbiased recruitment process, we invite candidates to answer a series of questions related to their day-to-day job. 

Each question has a 250-word limit. We recommend that you develop your answers offline and copy them in when you're ready, to make sure you don't lose your work if interrupted.

All communication about your application, other than a verbal job offer, will be sent through the Applied platform - please check your Applied account regularly (as well as your spam folder) for updates.

Your answers will go through our sifting process: all answers are anonymised, randomised and then reviewed by a panel of reviewers. A longlist of candidates will then additionally have their CVs reviewed. Shortlisted candidates will be invited to a 30 minute online interview. Successful candidates will be invited to attend a second, in-person interview at our office in Brixton, London.

Expected duration of this application process: 4-6 weeks

Shortlisted candidates will be invited to an online 30-minute competency based interview, held in the week commencing 7th September. 

Successful candidates will be invited to an in-person second interview at our office in Brixton, London w/c 14th September. The interview overall will take a maximum of one hour.

Job titleChief Executive

ContractPermanent / Full time (35 hours a week)

Location London / hybrid (regular London presence)

Salary£95,000 - £100,000

Benefits Up to 6.5% matched pension, total contributions of 13%.
28 days annual leave per year plus public holidays.
Enhanced sick leave cover of up to 5 years.
Death in service benefit of 2x annual salary.
Employee Assistance scheme.
Working from home allowance.
Annual wellbeing allowance.

Reports to Chair and Board of Trustees

Direct reportsDirector of Finance and Operations
Director of Evidence and Improvement
Policy and Communications Manager
People and Business Partner

Background information

About us:

National Voices is the leading coalition of health and social care charities in England. We have more than 200 members covering a diverse range of health conditions and communities, connecting us with the experiences of millions of people. We work together to strengthen the voice of patients, people with Lived Experience, unpaid carers, their families and the voluntary organisations that work for them.

Our mission:

We advocate for a more equitable and person-centred health and care, shaped by the people who use and need it the most.

We do this by:

- Understanding and advocating for what matters to people, especially those living with health conditions and groups who experience inequalities

- Finding common cause across communities and conditions by working with member charities and those they support

- Connecting and convening charities, decisions makers and citizens to work together to change health and care for good.

Our five-year strategy:

In September 2024 we published a new five-year strategy that was co-produced with our staff, our member charities, our Lived Experience Partners and our key stakeholders. This set out three clear goals:

- End unequal access
By addressing the barriers experienced by those facing the worst outcomes, we will find solutions that improve care for all.

- Transfer power to people and communities
As a leader in co-production, we will help communities to work with system leaders at national and neighbourhood level to make big decisions together. This will maximise the skills and capabilities of patients, ensuring care is truly person-centred.

- Shift the measures of success
By campaigning for better patient experience and outcomes metrics, we can ensure that what matters to people becomes the key measure of success for the NHS.

In the first two years of the strategy we have already made big strides. For example, our work encouraging the Government to focus on “getting the basics right” has seen major policy initiatives designed to fix access to primary care and the 8am rush. Similarly, our work on the experience of waiting for elective care has seen the introduction of the first ever set of minimum standards for waiting.

Our work on the 10 Year Plan, and on the Quality Strategy, has also seen both patient experience and outcome measures given much greater prominence in how the NHS judges success and National Voices has now been commissioned by NHS England to help design the future of patient feedback mechanisms.

We have also successfully campaigned for funding formulas to be revised to enable the NHS to directly address the inverse care law and tackle the impact of health inequalities head on.

But there are challenges ahead, not least the role patients and communities play directly in co-producing improvement. With ICBs under huge financial pressures, and so much change in the health and care system, we need to make sure every piece of work we deliver is of the highest quality and adds real value. This is the only way to help others across the sector understand the value that people with Lived Experience offer to problem solving processes and creating better and more inclusive solutions.

PLEASE SEE RECRUITMENT PACK FOR FULL DETAILS AND APPLICATION GUIDANCE

Energy Adviser

Location: Doncaster (Office based)
Salary: £27,000 per annum
Hours: 37 hours per week worked over 4 days (08:00-18:00)
Contract: Fixed Term until 31 October 2028 (2 years)
Closing Date: 18/09/26

Help people tackle fuel poverty and improve financial resilience

This role will deliver specialist energy advice and casework to residents experiencing fuel poverty, energy debt and complex energy-related problems. Working as part of a dedicated team, you will support some of Doncaster's most vulnerable households and help them achieve sustainable outcomes.

About the role

You'll provide in-depth energy advice and casework to clients whose circumstances require investigation, advocacy, negotiation and ongoing support.

You will work directly with energy suppliers, represent clients where appropriate and help resolve complex issues including billing disputes, affordability concerns and energy debt.

The role will include telephone appointments, video appointments, face-to-face appointments and occasional outreach/home visit activity.

Key responsibilities

• Deliver specialist energy advice and in-depth casework.

• Conduct full assessments of client circumstances and energy needs.

• Investigate complex billing issues and supplier disputes.

• Support clients experiencing energy debt or self-disconnection risks.

• Negotiate with suppliers and other agencies on behalf of clients.

• Develop practical solutions to improve affordability and energy resilience.

• Maintain accurate client records and outcome reporting.

• Work collaboratively with colleagues and partner organisations.

• Contribute to achieving project targets and outcomes.

About you

We are looking for someone who:

• Has experience delivering advice, casework or advocacy services.

• Can manage complex cases and competing priorities.

• Has excellent communication and negotiation skills.

• Is able to work independently and take ownership of client outcomes.

• Has strong organisational and record-keeping skills.

• Is committed to empowering people and tackling inequality.

• Shares the values and principles of Citizens Advice.

Desirable

• Experience of energy advice, debt advice, welfare benefits or housing advice.

• Understanding of fuel poverty and vulnerability within energy markets.

• Experience negotiating with utility providers or creditors.

• City & Guilds Level 3 Energy Awareness qualification, or willingness to achieve this during induction.

What we offer

• Comprehensive training and supervision.

• Opportunity to develop specialist energy advice skills.

• Access to nationally recognised qualifications.

• Supportive team environment.

• The opportunity to make a lasting difference to vulnerable households across Doncaster.

About Citizens Advice Doncaster Borough

Citizens Advice Doncaster Borough provides free, confidential, impartial and independent advice to help people overcome the problems they face. Through the Energy Advice Anytime project, we are expanding access to energy advice through innovative and flexible delivery models to reach more residents, reduce fuel poverty and improve financial resilience across our communities. 

Citizens Advice Doncaster Borough values diversity, promotes equality and challenges discrimination. We welcome applications from all sections of the community.

Position: Business Intelligence Lead – Engagement and Income
Hours: Full-time (35 hours a week)
Contract: Permanent
Location: Office-based in London N4, with flexibility to work remotely
Salary: Starting from £45,226 per annum plus excellent benefits
Salary Band and Job Family: Band 3, Profession/Technical
You will start at our entry point salary of £45,226 per annum, increasing to £48,053 after 6 months service and satisfactory performance and to £50,879 after a further 6 months.

About us

We make sure people living with MS are at the centre of everything we do. And it is this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research, and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you will be able to make a difference.

About this job

We are in a pivotal moment in how we use data at the MS Society. Following investment in a new CRM and data infrastructure, we are building our strategic analytics capability, one that shapes how we engage, communicate with, and support the MS community and our supporters.

We are looking for a Business Intelligence Lead for Engagement who is, first and foremost, a strong analyst. Someone who's built propensity models, next best action logic, or lifetime value analysis, and who understands how to turn that thinking into segmentation, selections, and audience strategies that improve engagement and fundraising outcomes. You will lead a team and shape how we understand our audiences, turning that understanding into action.

What you will be doing

• Applying advanced analytical techniques e.g. propensity modelling and next best action, to understand audience behaviour and inform engagement and fundraising strategy
• Overseeing selections and segmentation for income and engagement activities and journeys, ensuring they are accurate, timely, and grounded in real analytical insight
• Leading a team of analysts, developing their skills in advanced analysis as well as delivery
• Partnering with fundraising, marketing, communications, and digital teams to embed data-driven decision-making
• Building dashboards and reporting that go beyond tracking KPIs to actively changing how decisions get made
• Contributing to our wider data maturity journey as we build out the Data and BI function

What we are looking for

• Significant, hands-on experience designing, building, and applying advanced predictive analytical techniques that directly inform engagement and income decisions
• Strong hands-on experience with CRM systems, FastStats, and Power BI, together with proficiency in SQL
• Experience developing and managing a team, providing data and advisory services across an organisation
• Excellent analytical, problem-solving, and communication skills — able to make complex information accessible to a range of stakeholders
• Experience in a data-driven marketing, engagement, or fundraising role

If you are excited by the idea of building an analytics function from a strong foundation, and shaping how it grows from here, we would love to hear from you.

Closing date for applications: 5pm on Friday 4th September 2026

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

We particularly welcome applications from disabled people and or people from minoritised ethnic backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our recruitment and selection process 

• The first round of our recruitment and selection process includes an interview with competency-based questions.
• Our recruitment and selection process might also include extra tasks. For example, a written or Microsoft Excel test or making a presentation.  
• We’ll let you know what the selection process will include when we invite you to interview. You can ask for any more reasonable adjustments for the interview as part of the invitation.
• You might also be invited for a second interview. We’ll let you know about this during the selection process.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 39 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

Occupational Requirement
Due to the nature of this role, which includes leading and providing direct support within our Women’s Night Shelter, this post is open to women only under the occupational requirement provisions of Schedule 9, Part 1 of the Equality Act 2010.
The post holder will work closely with vulnerable women who have experienced multiple disadvantages, including domestic abuse, sexual exploitation and gender-based violence. We consider that being a woman is a proportionate occupational requirement for this role in order to maintain the safety, dignity and wellbeing of the women using the service and to deliver effective trauma-informed support.
Please not the successful candidate will also work alongside colleagues and provide support to guests, of all genders, as part of their wider duties.

Team: Casework

Location: Argon House, 2 Argon Mews, London SW6 1BJ, at our partner sites and from home

Duration: Permanent

Reporting to: Head of Casework

Responsible for:          Caseworkers based across our partner Day Centres plussome budget allocation for MD casework expenses

Hours of work: 40 (5 days per week including lunch break)

Overview of the role

The Senior Caseworker – MD Lead plays a dual role in delivering high-quality casework services while providing specialist support and guidance to colleagues working with guests experiencing multiple disadvantages. The role provides advice, advocacy and casework support to a caseload of guests across our homelessness and vulnerable housing services, with a particular focus on those presenting with long-term, complex and multiple needs.  The postholder will share their knowledge, skills and experience to support colleagues, strengthen their understanding of complex needs, and develop their confidence and ability to work effectively with guests. The role will also contribute to a collaborative, multi-disciplinary approach, ensuring guests receive coordinated, person-centred support.

Internal relationships

All staff, volunteers and guests

External relationships

External service providers and partner organisations

Areas of responsibility

1. Advice and advocacy

· Providing an advice and advocacy service to a caseload of guests from across all our services for the homeless and vulnerably housed who present with long-term and complex needs, caseworking a smaller and more consistent caseload than other members of the team but working with them more intensively. 

· Employing creative thinking and practices to ensure that guests are supported and motivated to achieve their goals, primarily to access and maintain accommodation and develop durable support networks 

· Attending appointments with guests as needed and carrying out home visits 

· Working with Caseworker colleagues to strengthen their understanding of complex needs, developing their confidence and ability to work effectively with guests

· Creating best practice guidelines to ensure consistency and accessible support.

· Working with colleagues to ensure acceptable workloads are maintained.

· Providing advice, advocacy and support to Emergency Night Shelter Guests; visiting Emergency Night Shelters in the evening as required.

2. Internal liaison

· Building and maintaining working relationships with Caseworker colleagues.

· Liaising with the Fundraising & Comms team to develop meaningful case studies to assist with fundraising campaigns.

· Working with the Operations team to ensure the Emergency Night Shelters are successful and building relationships with Night Shelter staff to encourage communication and team building.

3. External liaison

· Referring guests to accommodation providers, health services and other relevant support services, as necessary, and actively facilitating their ongoing engagement with these 

· Maintaining good communication with the Managers of our partnered Drop-in Centres, Glass Door colleagues and local statutory and non-statutory services 

· Attending meetings with the casework team, external service providers and partner organisations when required, engagement with Reflective Practice sessions 

· Liaising with volunteers at both Night Shelters and Day Centres.

4. Women’s Night Shelter lead

· Responsible for the day-to-day leadership and coordination of the casework provided to the women’s night shelter over the winter months.

· Ensuring that women accessing the service receive high-quality, person-centred support, advice and advocacy, both by taking on a caseload of clients and supporting the other caseworkers involved in the women’s night shelter. Helping guests to address immediate needs, while supporting them to access appropriate housing, health, welfare, legal and other specialist services.

· Participating in a weekly casework drop-in for guests of the women’s night shelter over winter; providing a safe, welcoming and trauma-informed environment to deliver casework to women experiencing homelessness, insecure housing and multiple disadvantages.

· Maintaining all safeguarding and risk management protocols.

5. Monitoring impact and administration

· Collating statistics and outcome measurements of the casework service for both internal and external use 

· Maintaining a well-organised and easily accessible administration system for the casework programme in line with relevant legislation (e.g., GDPR), including accurate and up-to-date case notes using our internal In-Form system 

· Adherence to all Glass Door policies and procedures, including compliance with safeguarding procedures 

· Managing a small casework budget 

· Proactively identifying areas for improvement and development of service provision

· Undertaking any other duties to aid the good running of the project, as required by the charity 

6. Line Management responsibilities

· Line manages up to three Caseworkers, providing support, direction and accountability.

· Carry out annual appraisal, track training & development and oversee professional development.

Person Specification

Essential

· At least two years’ experience of working one-on-one with - and assessing the needs of - homeless people or similar disadvantaged client groups 

· Empathetic attitude to homeless and vulnerably housed people, including those with ongoing complex needs 

· Ability to sensitively maintain boundaries with challenging individuals whilst promoting a trauma-informed approach to care 

· Ability to adopt an assertive approach when needed

· Personal resilience while working with challenging individuals coupled with an understanding of one’s personal and professional limits 

· Up-to-date knowledge of the welfare issues and legislation affecting homeless people 

· Ability to expand own knowledge and to adapt in order to advocate for guests in unfamiliar areas of care and support 

· Knowledge of relevant support services available to homeless people, particularly in West London 

· Confident approach to, and experience of, dealing with persistent challenging behaviour, conflict and distress 

· Ability to maintain good relationships with colleagues and external service providers 

· Highly organised with strong time-management skills 

· Ability to keep clear and up-to-date case records 

· Proactively identifying areas for improvement and development of service provision

· Undertaking any other duties to aid the good running of the project, as required by the charity 

· Ability to work independently and take the initiative to make important decisions

· Flexible and supportive team member with excellent communication skills 

· Ability to adhere to and implement Health & Safety, HR and operational policies 

· Understanding of and commitment to Equal Opportunities 

Desirable

• Experience of working alongside volunteers

Other

• Has eligibility to work in the UK
• To be able to adhere and work within Glass Door’s policies and procedures
• To participate in meetings, supervision meetings and in any trainings as required
• To be responsible for own’s professional development

The Head of Fundraising will work closely with our Chief Executive and will be responsible for developing and delivering a strategic fundraising programme that generates sustainable income and supports the organisation's growth aligned to ambitions. As a member of the senior leadership team, the postholder will provide strategic direction, lead fundraising initiatives across multiple income streams, build high-value partnerships and embed a culture of fundraising and income generation across the Trust, helping teams understand their role in supporter engagement and income growth.

The role will oversee all fundraising activity, including major donors / sponsors, corporate partnerships, individual giving, community fundraising, legacy giving, and fundraising events. The postholder will also have responsibility for overseeing and working closely with the Communications and Marketing team to shape compelling cases for support and ensure our impact is clearly communicated to supporters and partners.

Charity Director – Broxtowe Youth Homelessness

Could you lead a small, passionate charity making a real difference to young people experiencing or at risk of homelessness? We’re looking for an inspiring and hands-on Charity Director to lead Broxtowe Youth Homelessness into its next chapter.

Broxtowe Youth Homelessness, (BYH) is a small, local, well established charity committed to supporting young people aged 16 –25 who have experienced homelessness, or are at risk of it, across Nottinghamshire and Derbyshire.

We provide practical, person-centred support that helps young people move towards greater stability, independence and opportunity. As a small organisation of 7 employees, we can be responsive, build strong relationships and make a meaningful difference in the lives of the young people we work with.

After successfully securing 4 years of funding from The National Lottery Community Fund, BYH is entering and exciting period of transformation and development. The organisation is currently evolving its identity, name and approach, including a rebrand and transition to an incorporated charity, while the wider local government landscape is also changing significantly through devolution and local government reorganisation.

The Director will have a key role in shaping and leading BYH through this period of change, ensuring the organisation is well positioned to respond to new opportunities, strengthen its partnerships and continue to meet the needs of young people across the region. This is an opportunity for someone who enjoys creating, developing and improving things, and who wants to help shape the future direction and identity of a small charity with real potential to grow its impact.

We are looking for someone who combines strong leadership with a practical, approachable style. You’ll be able to balance leading and developing the charity for the future with being actively involved in its day-to-day work. – whether that means supporting and developing staff, overseeing safeguarding and service quality, managing budgets and funding, building relationships with partners and funders, or representing BYH within the wider community.

As the leader of a small charity, there will be times when you need to work independently and use your own judgement. You’ll therefore need to be resilient and self-motivated, while also recognising the value of working closely with trustees, colleagues, partners and wider professional networks for support, challenge and fresh thinking.

Most importantly, we are looking for someone who believes in what we do and who can bring the energy, compassion and leadership needed to build on BYH’s achievements and help shape our future.

If you’re looking for a leadership role where you can see the difference your work makes – to an organisation, a community and, most importantly, to young people – we’d love to hear from you.

The Head of Youth Work holds overall responsibility for the development and delivery of Providence House Youth Club’s youth work programmes, working with young people aged 8 to 19 from disadvantaged backgrounds across Battersea. As our foundational senior delivery hire, they will lead the delivery departments of universal youth work, girls work, sports programmes, detached and outreach work, school programmes and community mentoring. The postholder is a member of the Senior Leadership Team and acts as Deputy Safeguarding Lead. They will be hands-on: delivering youth club sessions, residentials and trips alongside the team, while ensuring Providence House remains a fun, supportive, safe and inclusive place that attracts and retains young people, raises their aspirations, and journeys alongside them for the long term.

Fire Safety Officer

Greater Manchester (Hybrid)
£44,000

We are working with a well-established housing provider to recruit an experienced Fire Safety Advisor to join their Fire Safety function.

This is an excellent opportunity for a fire safety professional to play a key role in maintaining and improving fire safety standards across a large residential property portfolio. You will provide practical advice, undertake inspections, monitor compliance activity and work closely with teams across the organisation to ensure actions are identified, understood and resolved.

The Role

You will support the wider fire safety function by:

• Carrying out fire safety inspections and fire door checks, ensuring statutory requirements are met and any issues are appropriately recorded and addressed.
• Supporting the delivery and ongoing management of a substantial Fire Risk Assessment programme.
• Reviewing fire risk assessments, allocating actions to the appropriate teams and monitoring progress through to completion.
• Visiting properties where required to support fire risk assessment activity and verify that identified actions have been appropriately addressed.
• Carrying out audits and inspections to provide assurance around fire and building safety standards.
• Monitoring other fire safety measures, including fire alarms, extinguishers and associated maintenance activity.
• Investigating fire and building safety incidents and ensuring appropriate follow-up actions and learning are communicated across the organisation.
• Supporting the development and acquisition of new properties by providing fire safety advice and checking that relevant standards and requirements are being met.
• Assisting with systems designed to control works being undertaken within buildings where there could be an impact on fire or building safety.
• Providing technical advice, guidance and training to colleagues and managers across the organisation.
• Developing and maintaining fire safety procedures, guidance and supporting documentation.
• Producing clear reports, statistics and management information to highlight performance, risks and outstanding actions.
• Supporting resident communication and engagement around fire safety, ensuring relevant information is provided in a clear and timely manner.
• Working collaboratively with internal departments, contractors, external organisations and relevant regulatory bodies.
• Supporting the resolution of customer enquiries, complaints and issues relating to fire safety.

About You

We are looking for a proactive fire safety professional who can demonstrate:

• Practical experience working within fire safety, ideally within social housing, local government or another public-sector environment.
• Strong working knowledge of current fire safety legislation, regulations and guidance.
• Experience undertaking inspections, audits or compliance checks and managing actions through to completion.
• Experience providing fire safety advice, guidance or training to colleagues and other stakeholders.
• An understanding of Fire Risk Assessments and the ability to interpret findings and identify appropriate actions.
• Strong organisational skills with a methodical and risk-based approach to your work.
• Excellent communication skills and the ability to build effective relationships with a wide range of stakeholders.
• Good IT skills, particularly Excel, Word and PowerPoint, with the ability to produce clear reports and presentations.
• Experience working with residents or customers would be advantageous.
• Knowledge of housing assets, maintenance, building construction and property compliance would also be beneficial.
• A relevant Fire Safety qualification and membership of, or willingness to work towards membership of, an appropriate professional body such as IFE, IFSM, RICS, CIOB or CIH.
• A full UK driving licence and access to a vehicle.

Apply

If you're an ambitious fire safety professional looking to make a lasting impact within a values-driven housing association, we'd love to hear from you.
For a confidential discussion and further information, please contact [email protected]

Youth Volunteering Officer

35 hours per week, temporary contract until December 2028.

We are Chester Zoo

We're not just an award-winning visitor attraction that's home to 30,000 incredible animals within 128 acres of stunning gardens. We're a major conservation charity committed to preventing extinction and restoring nature, both locally and globally.

As the world faces an extinction crisis, we're making a significant contribution to conservation when it's needed most. We are Chester Zoo and we prevent extinction.

The Role

We have an exciting opportunity for a Youth Volunteering Officer to join our Volunteering Team within the Conservation Education and Engagement Directorate.

As a Youth Volunteering Officer, you will work closely with the Volunteer Manager and the Networks for Nature project staff to deliver an inclusive volunteering programme for young people aged 14-25. The role focuses on creating meaningful opportunities that connect young people with conservation and social action, whilst supporting their personal development and wellbeing.

The Youth Volunteering Officer will recruit, train and mentor young volunteers, ensuring high-quality experiences that are inclusive, safe and impactful. The Youth Volunteering Officer will also recruit, train and support adult Youth Champion Volunteers who will be empower and support the youth volunteers to participate and engage in the volunteer programme.

As Youth Volunteer Officer, you will co-ordinate a supported programme for young people that will include practical conservation, visitor engagement and the Conservation Changemakers programme, designing and delivering their own projects while recognising and evidencing the skills they gain.

The role will also support the delivery of our wider youth programmes including our Environmental Leadership courses, and Youth Network events supporting pathways for young people to access training, events, and volunteer experiences.

We're looking for someone who can:

Programme Delivery

With guidance from the Volunteer Manager, coordinate and deliver youth volunteering opportunities for young people aged 14-25, including practical conservation activities, visitor engagement opportunities and social action projects. Support young people to develop skills, confidence and experience through meaningful volunteering.

Volunteer Recruitment and Support

Recruit, induct, train and support youth volunteers, ensuring they receive a positive and rewarding volunteering experience. Support young people to access pathways into conservation, community action and the wider youth programme. Recruit, train and support Youth Champion Volunteers who play a key role in encouraging and facilitating youth participation within the programme.

Inclusive Participation

Work proactively to reduce barriers to participation and provide tailored support for young people from diverse backgrounds, including those with disabilities, neurodiversity, mental health challenges or socio-economic disadvantage.

Youth-led Projects and Co-production

Coordinate and facilitate youth-led conservation and community action projects through the Conservation Changemakers programme. Enable young people to generate ideas, plan activities, take ownership of projects and evidence their learning and achievements.

Events, Training and Activities Planning and Delivery

With support from the Volunteer Manager, deliver volunteer events, training sessions, workshops and networking opportunities for youth volunteers, working with colleagues and partners to provide engaging and high-quality experiences. Support the delivery of youth programme events, including Environmental Leadership courses.

Participant Engagement Monitoring

Monitor participation through surveys, feedback mechanisms and regular check-ins. Collate engagement and outcome data, contributing to project evaluation and reporting for internal stakeholders and funders.

Daily Volunteer Engagement

Manage day-to-day communication with youth volunteers and Youth Champion Volunteers, including responding to enquiries, processing applications, maintaining records, organising rotas and training bookings, and providing ongoing support.

Safeguarding, Safety and Risk Assessments

Work with the Volunteer Manager to ensure all youth volunteering activities operate within safeguarding policies and procedures. Assist with risk assessments and ensure that appropriate welfare, wellbeing and safety measures are embedded throughout all activities.

Partnership Working

Work with the Volunteer Manager to develop effective working relationships with schools, colleges, youth organisations, community groups and relevant internal departments to increase participation, reduce barriers to engagement and strengthen programme delivery.

What makes Chester Zoo a great place to work?

Well, where do we start? Here goes…

We’re a huge team of conservationists, scientists, educators, animal welfare experts, marketeers, visitor experience professionals, environmental policy influencers; the list goes on. Each and every one of us is on a mission to make Chester Zoo the best in the world, and our planet a better place.
As the UK’s biggest and best zoo, we have ambitious goals, exciting plans, and there’s always lots going on here. We’re an inclusive and diverse organisation, made up of over 600 permanent and 500 temporary team members, and we know how important it is to invest in our colleagues to help boost their career development. We have ambitious goals, and we want you to be with us for the long term on our exciting journey.

Our working environment could not be more different from a typical office – where else can you see critically endangered orangutans from your office window, or stroll among rare giraffes and tigers on your lunch break?

The Package

• Fixed term contract until December 2028

• 35 hours per week

• Salary £24,062.50 per annum (pro rata based on 35 hours per week)

• The postholder will work 5 days out of 7 including a regular weekend day

• 33 days annual leave plus the option to buy or sell up to 5 days (pro rota)

• Staff pass so you can visit the zoo during your time off, plus multiple complimentary tickets for your friends and family

• Cycle to work scheme

• Healthcare plan

• Discounted gym membership

• Discounts on cinema tickets, restaurants, high street shops and more via Perks

• Pension scheme with generous employer contributions

Our Requirements

• An understanding of and commitment to Chester Zoo's mission, vision and values.

• Experience of working with young people.

• Experience of coordinating, supporting or working with volunteers.

• Experience of delivering training, workshops or activities with a range of audiences.

• Knowledge of inclusive practice and supporting young people with diverse needs.

• Strong organisational, administrative and planning skills.

• Excellent communication and interpersonal skills.

• Excellent communication and literacy skills including by phone, face to face and via email/online discussion boards

• Ability to build positive relationships with young people, colleagues and partner organisations.

• Sound working knowledge of Microsoft Office applications and digital communication tools.

• Experience of working in a busy office environment as part of a team & on own initiative

• Full UK driving licence.

Although not essential, the following would be desirable:

• Knowledge of youth work/ youth engagement which could be demonstrated by a relevant qualification in youth work, education, community development, related field or relevant experience

• Experience of delivering conservation, environmental or outdoor learning activities.

• Experience of supporting young people facing barriers to participation.

• Working knowledge of volunteer management systems.

• Knowledge of safeguarding legislation and best practice.

• Experience of monitoring and evaluating volunteering activities

Additional Information

• Due to the nature of the role, this post is subject to an enhanced DBS check.

• The closing date for applications is 27/09/2026.

Networks for Nature is made possible with The National Lottery Heritage Fund, thanks to National Lottery players.

Location: Amersham Hospital, Buckinghamshire, with a minimum of 50% on-site working and flexibility to work remotely.
Salary: Circa £60,000 FTE per annum
Contract: Permanent, Part-Time, 3-4 days per week

Buckinghamshire Healthcare Charity is looking for an experienced and collaborative finance leader to become its new Head of Finance and Operations, helping shape the financial and organisational foundations of a newly merged charity.

Formed in April 2026 through the merger of Scannappeal and Buckinghamshire Healthcare NHS Trust Charitable Fund, Buckinghamshire Healthcare Charity brings together two established organisations with a shared commitment to improving healthcare across Buckinghamshire. This is an exciting opportunity to join at a formative point in its development, with strong foundations already in place and significant scope to shape what comes next.

Reporting to the Chief Executive and working as part of the Senior Leadership Team, you will provide strategic financial leadership across the charity, supporting the Chief Executive, Trustees and senior colleagues with clear insight, advice and constructive challenge. You will lead financial strategy, planning, budgeting, forecasting and reporting, alongside oversight of governance, risk, investments and organisational systems.

You will also play an important role in supporting and developing the existing finance team. Working closely with the Finance Manager, you will build strong relationships, provide direction and support, and create the right balance between senior accountability and genuine ownership within the team. You will work collaboratively across the charity, as well as with Trustees, auditors, investment managers and Buckinghamshire Healthcare NHS Trust.

The ideal candidate will be a qualified accountant with significant senior-level experience across strategic financial management, reporting, governance and risk. You will combine strong technical expertise with sound judgement, excellent communication skills and a collaborative leadership style. Experience of joining or inheriting an established team and developing people to take ownership of their work will be particularly important.

This is an opportunity to play a central role in building the financial and organisational strength of a new independent charity, helping Buckinghamshire Healthcare Charity turn its ambitions into greater impact for patients, NHS staff and communities across Buckinghamshire.

Please download the Candidate Information Pack [PDF] for further information.

Closing Date: Tuesday, 15th September

We are currently seeking a Finance Business Partner to join our developing and newly repositioned Finance team on a permanent basis.

We are committed to improving diversity and inclusion across our organisation. Don’t meet every single requirement? Studies have shown that women and the Global Majority are less likely to apply for jobs unless they meet every single specification. If you’re excited about the role but your experience or qualifications don’t perfectly align, we encourage you to apply anyway. We particularly encourage applications from underrepresented groups such as the global majority, LGBTQA+, those from a working-class background, those with a disability and neurodiverse conditions.

The role:
The Finance Business Partner will be the principal point of contact for their relevant departments and stakeholders for financial and business needs, supporting the Globe’s support divisions and capital projects.

The Business Partnering team needs to understand where the budget holders are, understand their fears and concerns, understand the reasons behind their previous decisions, and hold them to account whilst inspiring them to work differently to achieve the financial budgeting. The ability to get buy-in is important whilst ensuring objectivity is essential. We do not need an enabler, we need a gentle and collaborative disruptor.

Shakespeare’s Globe:
We celebrate Shakespeare’s transformative impact on the world by conducting a radical theatrical experiment. Inspired and informed by the unique historic playing conditions of two beautiful iconic theatres, our diverse programme of work harnesses the power of performance, cultivates intellectual curiosity and excites learning to make Shakespeare accessible for all.

 Benefits:

• Discount in the Globe shop and onsite restaurants/cafes
• Staff discounts via My Globe perks and better Bankside Buzzcard
• Free entry to selected shows, events and activities
• Access to our free employee assistance programme and 24/7 virtual GP service
• Enhanced maternity, paternity, adoption, and shared parental leave and pay
• Life assurance scheme
• Rental deposit scheme and season ticket loans
• Flu vaccination scheme
• Cycle to work scheme
• Enhanced employer pension contributions after 12 months service.

To apply:

For more information, please download the job description from this page. To apply, please complete the online application  form on our website by Midday, 10 September 2026.

First round interviews will take place week commencing 5 October 2026.