Environment jobs
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us
We are Kinship, the leading kinship care charity in England and Wales. We’re here for kinship carers - friends or family who step up to raise a child when their parents aren’t able to. Our mission is to ensure kinship families are recognised, valued, and supported. We provide advice, training, and community connections to help carers navigate the challenges of raising children in kinship care. Together, we campaign for change so that every kinship family gets the support they need.
About the role
We are seeking an experienced and proactive professional People Advisor to join our People and Culture team. This role combines administrative responsibilities with advanced HR advisory duties including case management, training delivery and deputising for the Head of People and Culture. This role may suit an experienced People Administrator looking for career advancement, or an experienced HR Advisor looking for a new opportunity.
We welcome applicants who are kinship carers or kinship care experienced and value diversity, inclusion and open-mindedness. This role will be predominately office based, however, there could be some opportunities to work from home by agreement.
Key Responsibilities
- Employee relations: Manage disciplinary, grievance and absence cases, providing advice and coaching to managers.
- Performance management: Support managers in performance improvement plans and appraisal processes, coaching on effective techniques.
- Policy and compliance: advise on and implement HR policies, ensuring adherence to employment law and charitable regulations.
- Training and development: Identify training needs and help coordinate learning programmes to boost employee skills.
- Change management: Support managers and employees through organisational changes, including formal consultations if required.
- People administration: Employee lifecycle
- Respond to basic people queries promptly and professionally.
Skills and attributes
- Organised and detail-oriented.
- Coaching approach
- Strong communication skills.
- Problem-solving mindset and ability to work independently.
- Open-minded and inclusive approach.
- High level of integrity
Experience
- Demonstrable employment law knowledge
- Demonstrable case management experience
- Demonstrable knowledge of creating and improving people processes
- Familiarity with people systems is a bonus (training provided).
- Commitment to confidentiality, including highly sensitive personal information
- Commitment to diversity and inclusion.
- Respectful and empathetic in all interactions.
- What we’ll offer you
Kinship offers 30 days’ annual leave plus bank holidays (pro-rata for part-time). We have an excellent wellbeing offer including the Employee Assistance Programme and clinical supervision. We will invest in your professional development with training and career development opportunities.
Kinship is committed to championing equality, diversity and inclusion. We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams. We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us.
• Make sure you’ve read the job description and the essential requirements – make sure your application reflects those points in the requirements very clearly.
• Tell us why you want to work for Kinship. We’re interested in working with people who share our values. You can read about our values above.
• Keep your response clear - use bullet points and short paragraphs if that helps. It will help the recruitment team to focus on your knowledge, skills and experience.
• Don’t go over 2 pages on your covering letter.
• Please do not use AI tools like ChatGPT to produce your answers. We use software to check, and your application will be rejected if you do.
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.



The client requests no contact from agencies or media sales.
Permanent, Full Time
Circa £32,000 plus competitive benefits
Do you want to make a difference?
Every year we make a real difference to over 40,000 people who benefit from our services. Working at the Fund is more than sitting at your desk and in this role you will have the opportunity to be part of our RAF Family. Every day you will make a difference and play your part in changing the lives of others and helping people in the RAF Family get through the toughest of times.
It doesn’t matter how long someone served or when. If they were part of the RAF, they and their family are part of our RAF Family. We will always be here to support them when they need it most.
Join the RAF Family and play your part in making a difference.
Do you want to play a part in what we do?
People are at the heart of what we do. Together we:
· Help reduce social isolation and loneliness among veterans.
· We support ill or injured men and women to have a safe place to call home, a home that meets their specific needs.
· We fund youth services on stations to provide clubs and activities for the children of serving personnel who move every few years.
· We provide grants to help with the cost of living. But this is just a few of the ways we help.
We are looking for a compassionate and adaptable individual with a background in welfare delivery. The ideal candidate will be highly organised, analytically minded, and an effective communicator.
As a Welfare Services Navigator, you will be on the front line of the organisation, providing essential support to beneficiaries through our helpline, email, and web chat services. You will advise members of the RAF family on the financial assistance and support services available through the RAF Benevolent Fund, guiding them on how to access these resources when needed.
The successful candidate will be proactive, with experience of working with people in a supportive capacity. They must be able to engage sensitively and professionally with individuals of all ages and backgrounds. A solid level of administrative experience is essential, ideally gained within a welfare or support-focused environment, along with confidence in using CRM IT systems.
The role will be office based at our London HQ, with a minimum of three days working in the office per week. The successful candidate for this role will need to be Basic DBS checked and prove they have the right to work in the UK.
To apply, please click on the link and send your CV, together with a cover letter detailing why you believe you are suitable for this role, providing examples of how you meet the job profile when you apply through our recruitment portal.
The closing date for applications is Friday 23rd January 2025, 5.00pm.
A copy of the Fund’s Candidate Privacy Notice can be found on our website. As an equal opportunities employer, the Royal Air Force Benevolent Fund is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. The Fund takes safeguarding seriously, and appropriate background checks will be completed. You can find out more about our commitment to safeguarding on our website. The RAF Benevolent Fund follows Safer Recruitment practices as it strives to ensure that everyone who comes into contact with the Fund will be protected from harm. The successful candidate for this role will need to be Basic DBS checked and prove they have the right to work in the UK. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Fund.
The Royal Air Force Benevolent Fund is a Registered Charity (No. 1081009).
Our vision is that everyone in our RAF Family – veterans, serving personnel and their families – gets support in their hour of need.
The client requests no contact from agencies or media sales.
Youth Worker – Team Lead (Inters Club)
Oasis@Knights (Streatham/Brixton Hill, South London)
Hours: 5 hours per week (0.14FTE) (Monday 17:30-20:30 and 2 additional hours of admin)
Contract: Permanent
Salary: £4,215 per annum (£29,508 for 1 FTE)
Want to join a Youth Centre offering a diverse range of activities for the local community?
Want to enable young people to thrive?
Want to be lead a dynamic, passionate and impactful team?
Knights Youth Centre (KYC) was established in 1936 as an independent Christian Charity. The centre provides a range of universal and targeted youth work programmes in partnership with a number of statutory and voluntary organisations and is located on the boundary of the Clapham Park Estate (the largest estate in the Borough of Lambeth). In 2025 KYC is joining the Oasis family of charities and will be known as Oasis@Knights. Oasis’ vision is for community, a place where everyone is included, making a contribution and reaching their God-given potential.
We are seeking an experienced and passionate Team Lead to run our Inters Group Session (ages11-14) at Oasis@Knights. This is an opportunity to run engaging and informative activities for young people aged 11-14 in the Lambeth area, inspiring them to reach their potential and to make a real difference to their community. The successful candidate will be responsible for running these sessions weekly, managing session staff, delivering engaging activities, attending occasional day trips, as well as responding to and reporting any safeguarding concerns.
Key responsibilities will include:
- To lead the delivery of youth sessions at Knights Youth Centre (KYC) and facilitate youth provision in line with the ethos, values and vision of Oasis.
- To work and engage with young people (aged 11-14), by delivering planned sessions, activities and occasional trips.
- Deliver informal education opportunities and small group mentoring within the identified sessions and the wider community.
- To manage and coordinate KYC staff members whilst leading sessions.
- Record all activity on our data management system.
- Promote and safeguard the welfare of children and young people you come into contact with.
- Actively engage in the learning and professional development courses provided as part of this employment.
The successful post holder must have:
· Proven experience in leading youth work provision for young people aged 11-14.
· Experience of managing staff in a youth provision setting.
· An understanding of the challenges impacting young people in Lambeth – in particular education, employment, mental health and criminal exploitation.
· Excellent organisational and interpersonal skills, with the ability to build positive working relationships.
· Knowledge of safeguarding practices and experience working with young people in challenging environments.
· A commitment to the Oasis ethos and values, including inclusion, equality, and perseverance.
As part of the package, Oasis offers:
· A pension scheme, offering 7% employer contribution.
· A generous holiday allowance, starting at 25 days per year (plus 8 Bank Holidays).
· Policies which promote well-being and are family friendly.
To apply, please send your CV and a Supporting Statement (no more than two A4 pages).
Please expand on your CV to tell us about relevant skills, experience and qualification you have, that relate to the job description and person specification.
We actively encourage applications from people of all ethnic backgrounds and underrepresented groups. If you require assistance or adjustments to overcome potential barriers during the recruitment process, please let us know.
Completed CV and Cover Letter should be returned by 9am Tuesday 27 January 2026.
Interviews will take place at the Youth Centre date: Monday 2nd February 2026.
Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos. We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.
The successful candidates must have the right to work in the UK. Oasis cannot assist with sponsorship or visas.
Oasis supports Equal Opportunities. Registered Charity No. 1163889
The client requests no contact from agencies or media sales.
We're looking for a kind, compassionate and resilient Support Workers to join our Young People Service in Bracknell.
£28,808.00 per annum, working 40 hours per week.
Want to feel like you're making a difference? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
- Annual leave increasing up to 30 days with length of service
- Free DBS
- Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
- Fully paid induction programme and further training
- ILM courses and Apprenticeship Programmes
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
The working hours for this position are from 8:00 AM to 4:00 PM and from 1:30 PM to 9:30 PM, with the same shifts applying on weekends.
What you'll do:
- Building supportive, trusting relationships with customers
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities
- Supporting key customers to set personalised goals in the form of a Support Plan
- Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
- Proactively manage risk and safety both in and outside of their physical living environment
- Involving customers in the design, development and delivery of the service
- Empowering customers to ensure they receive the service and benefits they are entitled to
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Flexible
- Open to feedback and self development
What you'll bring:
Essential:
- NVQ Level 2 or equivalent experience in the social care/charity sector
Desirable:
- Experience working with young people
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Salary: £26,650 - £32,600 per annum
Hours: 35 hours per week, with one late evening and occasional weekends
Contract: Permanent
Location: Various local authority locations across Oxfordshire/Community settings
Job reference number: 1636
About Us: Here4YOUth Oxfordshire, part of Cranstoun, is a social justice and harm reduction charity with a global ambition. Our vision is to be a world-class leader in rebuilding lives, and our purpose is to inspire and empower people to live healthier and safer lives. We value being ambitious, creative, compassionate, collaborative, and respectful.
A word from one of our team members…
“ Being part of the Here4YOUth team at Cranstoun is incredibly rewarding. Every day, I see the difference we make in the lives of families and young people. The support, encouragement, and genuine care from colleagues creates an environment where you can truly grow and help others thrive.”
Job Purpose: Support families affected by substance use by delivering a whole family programme. You will help strengthen family resilience, improve communication, and support positive change for children, young people, and their families in Oxfordshire.
-
Deliver the Cranstoun Here4YOUth Whole Family Programme, including comprehensive whole-family assessments exploring challenges, coping strategies, and readiness for change.
-
Lead the co-ordination of group interventions for children, young people, and whole families.
-
Contribute to service evaluations and service level reporting
-
Mentor and participate in induction for volunteers within the family service.
-
Provide guidance and peer supervision to team members working with children and young people who are affected by substance use
-
Use trauma-informed and evidence-based approaches in your work and facilitate practical activities for engagement and skill-building, including mindfulness and grounding techniques.
Person Specification:
-
Experience of community engagement and delivering group work.
-
Ability to work effectively both independently and as part of a team as well as a strong ability to liaise with and build effective working relationships with other agencies.
-
Good written and verbal communication skills.
-
Experience working with families and young people affected by substance use or similar challenges is highly desirable.
-
Willingness to undertake relevant training (e.g., Drawing & Talking, group skills, internal programme delivery).
-
Excellent understanding of safeguarding, harm reduction principles, and multi-agency working.
-
High standard of IT and case management skills and ability to support others through basic IT tasks as needed.
-
Ability to manage own time, prioritise activities, and maintain accountability and support others to do this.
-
Cultural awareness, sensitivity, and ability to work non-judgementally in all arenas.
Benefits: As part of joining Cranstoun, and successfully completing your probation period, you will be able to access a diverse benefits package including access to store discounts, a car lease scheme, gym membership discounts, health cash plans and a yearly wellbeing day on top of annual leave.
To find out more about this role and to apply, please visit the website via the apply button.
Closing date: 26 January 2026.
Additional Information: This post will be subject to an Enhanced DBS Disclosure. Due to the nature of the role, being a driver is essential, with access to a car and business insurance required.
We are an inclusive employer, committed to promoting equality and diversity in all areas of our work.
Registered Charity No: 1061582
Please note; this is a fixed term vacancy for approximately 12 months.
Parkinson’s is the fastest growing neurological condition in the world. It affects 166,000 people in the UK and currently there is no cure.
We’re recruiting for a Senior Individual Giving Officer to join our team. We proudly raise money to help improve life for people with Parkinson’s and the people in their lives. Our work helps to fund everything from promising research, to providing personalised support for everyone with Parkinson’s, to campaigns fighting for better support for people with Parkinson’s and their loved ones.
About the role
You’ll be working on IG digital fundraising campaigns and improvement projects, leading this strategic area of fundraising, to engage and inspire people to donate. And you’ll make it as easy as possible for supporters to choose the way they want to give. You’ll be part of a team that champions and supports each other, and is innovative in a changing fundraising and external environment to achieve our annual income target of over £5 million.
As a team, we use analysis and insight to deliver a variety of direct marketing activities that recruit new donors and ensure everyone can see the impact of their kind contribution.
In this role, you will manage digital fundraising operations projects to optimise and improve digital fundraising content and journeys. When opportunities arise, you will lead on digital fundraising campaigns to acquire and retain new supporters and provide the best possible online experience.
What you’ll do:
-
Support the Individual Giving Manager (IGM) to help set strategic objectives, monitor income and expenditure using data analysis to inform and improve the individual giving programme
-
Plan, create and manage digital IG fundraising campaigns and lead the digital fundraising strategic area within IG to maximise income
-
Work with the Individual Giving Officers (IGO), delegating work as appropriate and championing their personal development. There may be an opportunity to line manage an Individual Giving Officer in the future
-
Use digital tools such as email marketing platforms, digital acquisition platforms, website analytic tools and google sheets to manage insight-led journeys, communications, and to analyse basic performance data to inform and improve decisions from acquisition to conversion
-
Integrate the IG digital fundraising programme into Fundraising & Experience Directorate activities and support the overall Parkinson’s UK strategic plan
What you’ll bring:
-
Strong experience of managing IG digital fundraising activity with substantial income and expenditure budgets
-
Proven success in donor or customer acquisition and retention through digital marketing
-
Substantial experience of creating engaging and inspiring online materials in support of direct marketing campaigns
-
Strong experience of using CMS and email platforms, ideally Marketing Cloud
-
Experience working with PPC, digital ads and social media to acquire donors
This is an exciting time for Parkinson’s UK and we would love you to join us!
Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.
Interviews for this role will be held on Thursday 5 February 2026, in person at our London office
Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.
We exist to make every day better, for everybody living with Parkinson’s. Right now.
The client requests no contact from agencies or media sales.
Salary: £60,727
Location: University of Reading Students’ Union
Contract: Full Time – 37.5 hours per week (worked flexibly)
Are you ready to shape exceptional student experiences through vibrant and innovative commercial services?
Reading Students’ Union is seeking a progressive and values-driven Director of Commercial Services to provide strategic and hands-on leadership across all commercial services, helping to deliver outstanding spaces, services and experiences for the student community.
About Reading SU
Reading Students’ Union is an independent education charity led by, and for, students.
The Students’ Union is central to the University experience and works to support all aspects of student life for the 19,000 plus students studying at the University of Reading. Located in one of Britain’s top green spaces, the Students’ Union is an ambitious and diverse organisation, committed to supporting every student at Reading University in achieving personal success.
Reading SU sits at the heart of a thriving student community, with activities and initiatives inspired by students themselves. The Students’ Union is committed to promoting the interests and welfare of its members, representing their needs, and offering opportunities for personal development through a wide range of social, cultural, sporting and recreational activities.
This commitment to student experience also underpins the Union’s commercial activity. Reading Students’ Union’s venues, services and events are designed to be inclusive, welcoming and vibrant spaces where students can connect, feel a sense of belonging and create lasting memories. Guided by student insight, the commercial services play an important role in supporting the Union’s mission while enhancing student life across campus.
About the Role
Reading SU are thrilled to be searching for a Director of Commercial Services, a dynamic leader experienced in licensed trade, catering, events, and marketing. This role is not just about maintaining the status quo but about reimagining and diversifying the commercial services in line with student community needs.
The ideal candidate will be both strategic and hands-on, with an ability to develop Reading SU’s commercial services while also being involved in delivery of the operations.
The successful candidate will not necessarily come from the Higher Education sector but will be able to demonstrate a strong understanding of the trends, challenges and opportunities that shape student life and the Students’ Union sector. They will bring a sound understanding of charity governance and financial management, alongside the strategic and operational capability required to lead complex commercial services within a democratic, student-led organisation.
Reading Students’ Union offers an inclusive and engaging working environment and is passionate about developing its people. The organisation is committed to ensuring its workforce reflects the diversity of the community it serves, respecting individual identity and celebrating differences. Applications are encouraged from all candidates regardless of background, and Reading Students’ Union particularly welcomes applications from candidates from Black, Asian and Minority Ethnic backgrounds and from candidates with disabilities.
It’s a genuinely exciting time for Reading Students’ Union and we look forward to receiving your application.
Key Dates
Closing Date: Monday 9th February, 12pm
First Stage Interviews (Remote): 16th/17th February (TBC)
Final Interviews (In-person): w/c 23rd February tbc
Optional Q/A session with the CEO and Interim Commercial Director: Click here to register
How to Apply
Please click 'Apply' to be redirected to our website, where you can download the Candidate Information Pack and apply.
REF-226 086
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Introduction
East London NHS Foundation Trust (ELFT) working with Mind CHWF and other voluntary sector partners is delighted to offer a secondment as a community connector to support the mental well-being of people with complex mental health and social needs in the Neighbourhoods in City & Hackney.
This is a new role and we are looking to work with individuals from the voluntary sector to help us co-design and test out the role. You will help to shape the role, working closely with people in Neighbourhoods to reflect their strengths, interests and ideas for what matters to them about good mental well-being.
You will be a welcome member of the multi-disciplinary (MDT) mental health team, with day-to-day managerial and professional supervision provided within the team. You will also be able to access training and other staff support within ELFT during this time.
Background
In the autumn of 2019 ELFT was successful in securing funding from NHS England (NHSE) for community mental health transformation. It is one of 12 national pilot sites. City and Hackney, Newham and Tower Hamlets are all part of the ELFT pilot. The aim of the transformation is to develop a model of support for people with serious mental illness (SMI) that recognises complexity and social determinants over and above diagnosis, and supports them through a blended team of voluntary sector, mental health and primary care staff to connect better into a range of activities in their neighbourhoods. The new teams are organised around City & Hackney Primary care networks (PCNs) / Neighbourhoods, and will provide wraparound support for people with varying levels of need. These teams will develop a rich understanding of population mental health need, and work with individuals, families, and communities to develop capacity for self-management, and provide local treatment and support for individuals when they need it.
The teams include the new community connector role. This will be someone from the voluntary sector, well connected in the neighbourhoods and bringing expertise in wider social support and well-being. We are working with voluntary sector partners to design and test this role.
Responding to Covid 19
Since the Covid 19 emergency began in mid-March much of the transformation programme has had to be adapted. ELFT is keen that where the transformation can support the Covid 19 response it should continue. In particular the role of the community connector could be valuable during the Covid 19 emergency and recovery.
The role obviously needs to be different and we will work closely with the connectors and the voluntary sector to design and test out the role. The description here is intended as a starter for ten to give some idea about the shape the role might take.
During the Covid pandemic, the community connectors will be part of the ELFT community MDT team, making links to specific Neighbourhoods. Also the face to face work in terms of assessments, interventions, group work, partnership working may need to be carried out differently. The role will now include:
· providing support to service users by phone/virtually
· connecting service users to the fast developing range of Covid 19 resources in each neighbourhood and keeping the mental health and primary care teams up to date about these resources and how to refer people to the/access them. Including supporting the new Neighbourhood MDTs as these develop.
· developing a good knowledge of all the online resources in each neighbourhood and connecting service users and staff to these
· we will keep the option for face to face work and group work under review, depending on the government guidance on social distancing. As lockdowns are lifted there may be some possibility to offer this type of support
The following five design principles have guided our model development to date:
1. Service users and citizens will be active, equal partners: leading the design, implementation, governance, and delivery of our new mode
2. We will integrate mental and physical health, wellbeing and social care: our services will feel fully integrated to service users and carers
3. The right support in the right place and the right time: services will be delivered in the PCN footprint, and service users will not be “bounced around” services
4. A focus on what matters to service users: care planning will look beyond health goals to life goals and wider determinants of health; and we will work to connect people to each other and their communities
5. Evidence-based interventions: Service users will be confident that our services provide the latest evidence-based care, treatment and support.
The role
The Community Connectors will support individuals to connect within neighbourhoods, and use local assets to self-organise.
Who you will support
The post-holder will work closely with individuals with serious mental illness (SMI) and/or personality disorders (PD), developing an understanding of complexity in order to provide the most appropriate support. Some of the service users you will work with will have been supported by community mental health recovery teams, seen in outpatients and are not care co-ordinated, so could be better supported by their local neighbourhood team. Other service users will be on primary care SMI registers and likely to benefit from additional support, but do not meet the thresholds for traditional secondary care. Other people might not be known to our services currently, and could benefit from the more personalised, local, holistic offer you will be developing.
Your approach
The ethos of this work will be recovery focused, move away from a traditional referral model, blur the boundaries between primary and secondary care, explore needs through complexity (rather than diagnosis), focus on a person’s strengths and assets, and focus on the wider determinants of health and wellbeing. This approach is as important as your experience and expertise. You will develop a strengths based biopsychosocial assessment, and supportive approach, and work with colleagues and local people to develop the MDT approach in its infancy.
Although not exhaustive, below is a list of the skills and responsibilities that may be required:
Individual Support
· Strong interpersonal and communication skills. It is important that you listen to service users and carers to find out what is important to them, and that you build open, supportive and trusting relationships (working with the challenges of not meeting face-to-face, at least initially, due to the current Covid-19 public health crisis. We will keep the option for face to face work and group work under review, depending on the government guidance on social distancing. As lockdowns are lifted there may be some possibility to offer this type of support.)
· A strong sense of what factors influence health and wellbeing.
· The ability to assist service users in setting goals and making changes that are meaningful to them.
· You will conduct regular innovative and engaging sessions (currently with individuals, over the phone) in order to work towards support plan goals.
· You will ensure ongoing assessment and management of risks within an attitude of 'positive risk taking'.
· You will give people time to tell their stories and focus on ‘what matters to me’, build trust, providing non-judgemental support, respecting diversity and lifestyle choices.
· You will use health coaching and motivational interviewing techniques, identify barriers to people accessing services, and work with service users to overcome these. You will support people to identify the wider issues that impact on their health and wellbeing, such as debt, poor housing, employment circumstances and unemployment, loneliness, isolation and caring responsibilities.
· Where people may be eligible for a personal health budget, help them to explore this option as a way of providing funded, personalised support to be independent, including helping people to gain skills for meaningful employment, where appropriate.
Community Development
· You will act as the ‘glue’, linking people in with experts and local assets, and undertaking support work in partnership with external stakeholders to complement their interventions.
· You will stay up to date with the constantly developing environment, local offer, and national policies, during the Covid-19 pandemic. Significant experience in local statutory and/or voluntary sector services.
· You will have a deep knowledge of City & Hackney (or a specific local area or demographic), what is available locally and how to signpost and support people (network creation, mapping).
· You will develop productive relationships with local partner organisations to improve service outcomes, and involve service users and carers in the design, development and delivery of the service.
· You will need to triage referrals and signpost to specialist support quickly where necessary, and deal with general queries to contribute to the overall smooth running of the neighbourhood team.
· Where appropriate, introduce people to community groups, activities and statutory services, ensuring they are comfortable. Follow up to ensure they are happy, able to engage, included and receiving good support.
· Where appropriate you will connect people to each other through shared common interests and the need for mutual support.
· You will have the ability and drive to build networks with local community resources such as activities and services that may have an impact on health and wellbeing, and support individuals to access these. To be proactive in encouraging self-referrals, and connecting with all local communities.
· You will work in partnership with existing community navigation roles in City & Hackney.
Project Management
· You will monitor and record outcomes of all those accessing the service through the use of recognised assessment tools and outcome measures. With the wider team, you will gather and collate statistical and other information and data as required, reporting on activity and outcomes and ensuring effective qualitative and quantitative monitoring and evaluation of the services.
· You will help to develop and adapt this role as the societal circumstances we are operating under change (as the Covid-19 public health situation develops and/or social distancing is relaxed).
General
· You will reflect on practice and participate in team meetings, practice development forums and peer supervision. You will identify own training and development needs in conjunction with your Line Manager and participate in training opportunities.
· You will develop an awareness of local and national developments and best practice in this area of work and to attend relevant conferences, meetings and training events as required.
· You will adhere to organisational policies and procedures relating to risk and personal safety. You will refer all safeguarding issues in line with local policy.
· You will manage volunteers and other team members as required.
· You will identify issues relating to systemic challenges and disconnects, and report these to the Programme Manager, developing an eye for service improvement opportunities.
Person Specification
As a community connector, you will become a local expert, gathering and sharing information about local opportunities, activities, and support, bringing people together and supporting them to remain confident and independent in their everyday lives.
We are looking for community connectors with experience supporting with people with their mental health, with significant experience in statutory and/or voluntary sector services, knowledge of City & Hackney (or a specific local area or demographic), and strong interpersonal skills.
Skills and experience:
Person Centred
- Enjoys social interaction and the company of others.
- Exudes a warm friendly presence and open behaviour. Is approachable and open-minded.
- Prefers working as part of a group or team.
- Has a practical and logical mind.
- Well organised and knows how to prioritise tasks. Able to plan own workload.
- Thrives on change and enjoys dynamic diverse environments.
- Is respectful, articulate and sensitive in style of communication.
- Ability to listen, empathise with people and provide person-centred support in a non-judgmental.
- Able to support people in a way that inspires trust and confidence, motivating others to reach their potential.
- Experience of supporting people, families and care in a related role (including unpaid work).
- Experience of supporting people with their mental health, either in a paid, unpaid or informal capacity.
Community Development
- Commitment to reducing health inequalities and proactively working to reach people from all communities.
- Able to work from an asset-based approach, building on existing community and personal assets.
- Ability to communicate effectively, both verbally and in writing, with people, their families, carers, community groups, partner agencies and stakeholders.
- Ability to identify risk and assess/manage risk when working with individuals.
- Able to get along with people from all backgrounds and communities, respecting lifestyles and diversity.
- Is motivated towards excellence and improvement of personal performance with a can do attitude.
- Ability to cope positively with challenging and diverse behaviour.
- Demonstrates a desire for continuous professional development.
- Experience of working directly in a community development context, adult health and social care, learning support or public health/health improvement (including unpaid work).
- Experience of partnership/collaborative working and of building relationships across a variety of organisations.
Knowledge:
- Understanding of the wider determinants of health, including social, economic and environmental factors and their impact on communities and how adverse circumstances and structural barriers can affect people's relationships
- An understanding of the experiences of people who live with significant mental distress.
- Knowledge of community development approaches.
- Knowledge of IT systems, including ability to use word processing skills, emails and the internet to create simple plans and reports.
- Knowledge of motivational coaching and interview skills.
- Knowledge of voluntary and community services in the local neighbourhood.
Essential:
- Educated to GCSE level (or equivalent by experience).
- NVQ Level 2/3 or equivalent.
- Significant experience in statutory or voluntary sector services.
- IT literate.
Desirable:
- Mental Health First Aid or willingness to work towards the qualification.
- Training in motivational coaching and interviewing or equivalent experience.
- University degree and/or professional qualification.
- Experience of delivering peer support groups.
The client requests no contact from agencies or media sales.
This is an exciting opportunity to steer Asylum Aid at an important time in its 30-year existence. As Executive Director you will be responsible for delivering on our strategy for impact. You will oversee our work to increase access to expert, trauma-informed legal representation to those in the asylum, trafficking and statelessness systems and lead our policy and strategic legal work to achieve systemic change that contributes towards our vision.
You will line manage the Director of Legal Casework to oversee the provision of supportive and enabling leadership to Asylum Aid caseworkers so that they can continue to deliver high quality expert advice in complex cases, while being supported in their professional development and wellbeing. You will also manage and develop the work of our welfare advice team within the Westminster Advice Services Partnership and beyond, and work collaboratively with colleagues in the sector to build capacity and increase our impact.
The ideal candidate, who may be legally qualified, will have experience of leadership in the charity/NGO sector and a sound understanding of the asylum, human rights and trafficking processes in the UK and the legal frameworks which govern the protection of refugees, survivors of trafficking and stateless people, and of the role of law in achieving system change.
We are looking for someone who is strategically minded and passionate about providing supportive and inclusive leadership to our expert team. You will be committed to our objectives and to the role which expert legal representation plays in enabling people in need of protection in the UK to obtain it.
As is the nature of this sector, the role may be exposed to a high volume of traumatic and distressing material and, whilst they will be supported by the Helen Bamber Foundation Group CEO and surrounding team, the candidate should also be able to demonstrate knowledge of good self-care principles in an intense work environment and dissemination of those principles to junior members of the team.
How to apply
The first stage is to complete on our online application form on our website by 10am on Monday 26th January 2026.
The website form will ask you to:
1.Upload a short covering letter. Please tell us why the position appeals to you, and how your relevant skills and experience, including any voluntary experience and lived experience, matches the listed responsibilities and person specification. Please also state in your covering letter when you would be available to start the role.
2.Upload your current CV
3.Complete an online Equal Opportunities monitoring form – completion of this form will help us ensure that our recruitment procedures operate in such a way as to provide genuine equality of opportunity. The questions are entirely optional, and this information will not be available to members of the selection panel.
For an informal conversation about the post before applying, please contact Alison Pickup, the current Executive Director.
Selection Process
We will invite candidates to an initial online interview on Tuesday 10th or Wednesday 11th February, followed by shortlisted candidates attending in-person interviews at our office in Old Street on Tuesday 24th or Wednesday 25th February.
We offer a guaranteed initial interview for refugees, stateless people and others with lived experience of forced migration, provided that they provide some evidence of relevant experience or skills in relation to the essential criteria.
We regret that we can only respond to applicants who make it to the interview stage.
Eligibility
Please note that the successful candidate must have the right to work in the UK (as a small charity we do not have the capacity to sponsor work visas).
Successful candidates will also be subject to a basic DBS check. If appointed, you will also be required to give your consent to the charity to receive regular updates on your criminal records status throughout your employment and to disclose any relevant convictions incurred during your time with us.
Adjustments
We are committed to providing reasonable adjustments throughout our recruitment process and we’ll always endeavour to be as accommodating as possible. If you require a different format of the application form, such as large print or Word format, or if you would like to discuss any specific requirements, please get in touch with us.
EQUITY, DIVERSITY AND INCLUSION
Our commitment to principles of equity, diversity and inclusion is an integral part of our approach to our clients, our volunteers and our staff, and we are an equal opportunities and Living Wage employer.
We are committed to attracting and recruiting diverse candidates because we are keen to make sure that our staff, trustees, volunteers and ambassadors reflect the communities we serve and the wider community we work in.
We genuinely welcome and encourage applications from candidates from a range of backgrounds, especially people of colour, people with disabilities, people from low socio-economic backgrounds, refugees, stateless people and others with lived experience of forced migration or trauma and of the housing and welfare system, who are under-represented in our organisation.
We recognise and value the role of lived experience in meeting the needs of our clients and acknowledge the under-representation of people with lived experience of forced migration and statelessness in the advice sector. We value experience gained overseas as well as in the UK.
We are also proud to be a member of the Experts by Experience Employment Network which aims to increase representation of people with lived experience in the charitable sector.
If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network and access other information and resources which may help in preparing your job application.
Please complete the form on their website to request support and they will confirm if they can match you with a mentor to support your application.
Headway Gloucestershire was established in 1987 and since then we have been working to make a positive difference to the lives of adults with an acquired brain injury. We provide specialist recovery support and respite through our centre-based Day Service, and outreach support through our Community Hubs and Community Links Service. We provide group and one to one sessions to support individuals.
Open every weekday, Headway House is at the heart of Headway Gloucestershire. We provide a structured programme of activities for individuals to choose from. Our programme is designed to support participants to work toward their own recovery goals and gain insight into strategies that support individuals to manage the physical, cognitive, sensory, emotional and behavioural outcomes which can occur following an acquired brain injury. Peer group sessions enable us to harness the recovery benefits of peer contact and support.
The Day Lead will be responsible for the organisation, planning, development and delivery of Headway Gloucestershire’s programme of activities.
Responsibilities include:
- To deliver professional, impartial, enabling and outcome focused support to Individuals with acquired brain injury. To provide support for clients with complex needs to support their recovery, wellbeing, independence and autonomy.
- Work closely with the Strategic Enablement and Hub Manager to ensure successful delivery of services.
- Networking with community providers to enrich our offer to enable us to meet the needs of individuals with acquired brain injury in Gloucestershire.
- The Day Lead will be responsible for the organisation, planning, development and delivery of Headway Gloucestershire’s activity programme and centre-based service.
- Ensure that safeguarding training and understanding is kept current and that individuals are safeguarded.
- Collaborate with staff members and volunteers to provide Key-working to individuals: - to use an enabling approach to support individuals to plan and work toward their recovery goals ensuring that planned activities are delivered and support provided is tailored to meet the needs of individuals to maximise our contribution to their recovery.
Carrying out the role at Headway House, you will work to clearly established quality standards and annual milestones. You will be joining a motivated and dynamic team of staff and volunteers working to making a difference to individuals with acquired brain injury in Gloucestershire.
The successful candidate will demonstrate:
- A commitment to continuous improvement
- A person centred and collaborative approach
- Will be self-motivated and be able to independently carry out and manage tasks.
- Experience of leadership and supporting team members.
- Knowledge about the causes and outcomes of acquired brain injury, the recovery and rehabilitation pathway and the issues that individuals can experience.
- A commitment to inclusivity, participation and involvement of individuals accessing the service.
- Actively ensures individuals are safeguarded.
We welcome applications from candidates who have transferable skills and will provide full training.
Please see the job description for further information.
Closing date for applications – 5pm on Tuesday the 27th January 2026.
If you’re interested, please click the 'apply now' button!
We provide essential services across Gloucestershire for people with acquired brain injuries, their partners, families, friends and carers.

The client requests no contact from agencies or media sales.
Direct Marketing and Acquisition Officer
Hours: Full-time (34.5 hours per week)
Location: Hybrid (40% working from the office in Leeds)
Salary: £30,800 - £32,300
Contract: Permanent
DBS: Required
About us
At Epilepsy Action we are inclusive, ambitious, supportive, and committed to creating a world without limits for people with epilepsy.
As we achieve the goals in our 2024 - 2030 strategy we are excited to welcome a Direct Marketing and Acquisition Officer to our passionate, supportive and committed team.
We understand the importance of a work life balance, and that's why we have a number of ways to support our people to achieve this. By operating a flexible and supportive approach, we empower people to work in a way that suits them that also meets the need of the charity.
If you are interested in building a career you can be proud of in an inclusive and ambitious organisation we might have the role for you!
About the role
We’re seeking a Direct Marketing and Acquisition Officer to join our high-performing fundraising team.
2025 was our best year yet for income and this role is pivotal in helping us to take the next step in growing our supporter base and future income.
This new role will be responsible for planning and delivering multi-channel campaigns to recruit regular donors, using data-led insights, audience segmentation, and performance tracking to optimise activity across digital, direct mail, telemarketing, and face-to-face channels.
The role will also focus on growing our lottery programme, converting new players into regular supporters, and developing retention strategies that maximise long-term commitment and lifetime value.
Key responsibilities:
- Deliver effective multi-channel acquisition campaigns across digital and offline channels.
- Lead and grow our lottery programme, managing promotional campaigns, partner relationships, and retention strategies.
- Develop and implement supporter retention strategies to engage both new and existing supporters.
- Work with the Digital Engagement and Communications team to create engaging content and calls to action.
- Analyse campaign performance and supporter data to optimise acquisition strategies.
- Ensure compliance with fundraising regulations, GDPR, and marketing standards.
- Build strong relationships with supporters, agencies, and partners.
At Epilepsy Action we recognise the power of collaboration and teamwork, so our team members with hybrid contracts can expect to work a minimum of 40% at our office in Leeds. On average this is 2 days a week, normally on Mondays and Thursdays, for full-time employees. The expectation to collaborate face-to-face is driven in part by your role and the activities you need to do which may vary from time to time, so you will need to work in a flexible way to help us create a world without limits for people with epilepsy
About you
We’re looking for an ambitious and energetic fundraiser who is:
- Experienced in supporter acquisition, marketing, or fundraising, with proven success in direct marketing campaigns.
- Skilled in direct marketing, campaign planning, and copywriting.
- Confident in interpreting data and translating insights into action.
- Familiar with CRM systems and digital tools (e.g. email platforms, social media ads).
- Organised, detail-oriented, and able to work to tight deadlines.
- A strong communicator with excellent interpersonal skills.
Experience with Click Dimensions, Dataro, Microsoft Dynamics, and knowledge of fundraising regulations would be a bonus!
Why join us?
If you want to:
- Be part of a charity that makes a real difference to people’s lives.
- Work in a supportive, ambitious, and inclusive environment and team
- Take on opportunities for professional development and growth.
This is the role for you.
Interested?
If you are interested click apply and you will be redirected our careers site to complete your application.
Closing Date: Friday 30th January at 10am
Informal Chat: Week commencing 2nd February
Interviews: Week commencing 9th February
We reserve the right to close this vacancy early if we receive a high volume of applications therefore early applications are advised.
About Toynbee Hall
Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.
Team background
The Debt Advice Team at Toynbee Hall provides crucial support to individuals and families struggling with financial burdens. Funded by the Money and Pensions Service (MaPS), this team delivers expert guidance and practical solutions to help clients manage and reduce their debt. The team's advisors are trained to navigate complex financial situations, offering tailored advice that empowers clients to regain control of their finances. Their work is vital in fostering financial resilience within the community, ensuring that individuals have the tools they need to achieve long-term financial stability.
Job purpose
To provide over-indebted Londoners with free, face-to-face advice that is accurate, effective, and tailored to individuals’ circumstances. To maintain detailed case records, and keep up to date with legislation, policies, and procedures; as well as undertaking appropriate training.
Scope of role
The Debt Advisor is responsible for providing comprehensive, face-to-face debt advice to over-indebted Londoners, tailored to their specific circumstances. This role involves conducting detailed interviews to understand clients’ financial problems, researching options, and helping clients make informed decisions. The advisor ensures income maximisation and provides ongoing casework support, acting on behalf of clients where necessary. Maintaining up-to-date case records and staying informed about relevant legislation, policies, and procedures are crucial aspects of the role. The Debt Advisor is also expected to complete continuous professional development and contribute to the team’s overall objectives by meeting targets, prioritising workloads, and demonstrating financial efficiency.
What We’re Looking For:
- Ability to give accurate, personalised advice and support clients to make informed decisions
- Experience carrying out detailed casework and acting on behalf of clients when needed
- Strong record keeping, with case notes completed to required standards and deadlines
- Commitment to keeping debt advice training up to date
- Good teamwork and the ability to manage your own workload while meeting targets
- Commitment to following organisational policies and procedures
- Commitment to working in line with Toynbee Hall’s values:
- Inclusive – open-minded, transparent, collaborative; seeking fresh and alternative perspectives.
- Courageous – principled, ambitious, and acting with integrity.
- Empowering – shifting power, sharing knowledge, and enabling people to take action for themselves.
Please download the full Job Description for more details.
Our Benefits Package
We believe in supporting our employees with a well-rounded benefits package designed to enhance work-life balance, financial security, and overall well-being.
Annual Leave
- 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
- After 2 years: +3 extra days of leave.
- After 3 years: +1 additional day.
- After 5 years: A total of 30 days annual leave
Pension
- Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%
Additional Perks & Support
- Enhanced Sick Pay for peace of mind during illness
- Enhanced Maternity & Paternity Leave to support growing families
- Employee Eyecare Vouchers to support your vision health
- Employee Assistance Programme for free, confidential advice and support
- Mental Health First Aid to ensure workplace well-being
- Tenancy Deposit Scheme to help secure your home
- Interest-Free Season Ticket Loan for cost-effective commuting
- Cycle to Work Scheme to promote a healthier, greener way to travel
- Charity Mentoring Network to support professional development and networking
- Westfield Health Cash Plan to cover your healthcare needs specified in the policy
We’re committed to creating a supportive and rewarding work environment, because when our team thrives, we all succeed!
How to Apply
Complete our online application for, attach your CV and a Cover Letter.
Application deadline is 25 January 2026
Since 1884 Toynbee Hall is a charity working alongside people facing poverty, injustice and inequality to build a fairer East London
The client requests no contact from agencies or media sales.
We are looking for a friendly, organised and professional Receptionist to join the Front Office Team at TreeHouse School, part of Ambitious about Autism.
This is a key front-facing role, providing a high-quality reception and administrative service for both the school and the wider organisation. You will often be the first point of contact for parents, visitors, staff and external partners, helping to create a welcoming, safe and well-organised environment.
If you enjoy supporting others, managing a varied workload and working in a values-driven organisation that makes a real difference to children and young people, we would love to hear from you.
Reception and front office duties
- Provide a professional, welcoming and efficient reception service
- Act as the first point of contact for internal and external telephone calls
- Answer and transfer calls accurately, taking and relaying messages as required
- Welcome, sign in and direct visitors in line with safeguarding procedures
- Ensure the reception area is safe, tidy, welcoming and well-organised at all times
- Maintain accurate signing-in and signing-out procedures for visitors
Administrative and office support
- Open, log and distribute incoming post in a timely manner
- Log incoming cheques and ensure appropriate handling
- Manage outgoing post and arrange special or courier services when required
- Support stationery and supplier management, including weekly stock checks
- Place orders and process invoices in line with financial procedures
This is a fantastic opportunity to work for a forward-thinking organisation with the interests and wellbeing of autistic children and young people at its core.
For further details on how you can make a difference and find out what we have to offer, please see our recruitment pack. Please also note the role may close before the advertised deadline.
If you have any questions about the role or would like to have a confidential call, please contact Stephen Vickers.
Ambitious about Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age.
Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person's ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people.
Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.
The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.
We stand with autistic children and young people, champion their rights and create opportunities.
The client requests no contact from agencies or media sales.
We are looking for a temporary events officer for a passionate and collaborative disability charity. You will manage an agreed portfolio of fundraising events, taking place throughout the year. You will also provide high levels of supporter care.
This is hybrid role with 2 days a week in the London office and you will be needed until they recruit for the permanent role.
The Role
Lead on the delivery of a number of events from the agreed portfolio; both owned and third party events. Responsibilities to include researching an events feasibility, planning, marketing, recruiting participants, and evaluation. Providing high levels of supporter care and ensuring income and expenditure targets are met or exceeded for each event.
Where required, assist with developing business cases for new events, by following the established approval process, and evidencing your case with supporter-led insight, market research and financial and non-financial KPIs.
Work closely with colleagues in marketing, press and PR in producing and implementing a marketing and PR plan for all events within remit, including researching and developing publicity plans for individual events and contributing to the development of any printed materials, web content and social media.
Prepare and manage personal budgets, always looking for ways to increase income streams and decrease expenditure Manage relationships with internal,external suppliers, event providers and key stakeholders to ensure efficient event delivery and added value for participants.
Ensure that all challenge events are contracted, adhere to the law and that adequate health & safety measures are in place.
Supervise volunteers where necessary, both in the office and at events.
Work closely with colleagues on the development and implementation of a recruitment stewardship plan, including first contact, fulfilment, correspondence and administrative systems, to ensure maximum supporter satisfaction, income and retention.
Build long term relationships with supporters by creating a first class supporter experience, having regular contact through email, social media and telephone conversations.
Working with the Data team, implement communication plans for supporters to ensure that they are receiving the highest levels of support.
The Candidate
Experience of working within a fundraising, Supporter care, marketing or customer service environment
Experience in event organisation
Customer relationship management experience including database management
Experience of executing marketing and communications plans through traditional and new media
Experience of working with agencies and suppliers
Familiarity with Microsoft packages (Word, Excel, Outlook, Powerpoint)
Familiarity with social media channels (Facebook, twitter, Instagram)
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you haven't been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
We have full-time (35 hours) and part-time shifts available with some evening and weekend work.
Pay: £12.50 to £12.69 per hour.
Please note that we are currently only able to consider applications from candidates who have the legal right to work in the UK. We are unable to sponsor visas. This role is on-site therefore you will need live within commutable distance of the care home.
Key responsibilities of the role:
- Deliver excellent customer service, including taking orders promptly, ensure tables, café areas and meeting rooms are clean, well-presented and fully stocked.
- Replenish displays, manage queues, assist with booking and delivery of food to customers.
- Maintain high standards of food hygiene and safety. Ensure all tables are clean and ready for customers.
- Assist with deliveries, stock rotation, stock takes and ensure safe usage of equipment.
- Be responsible for security of products and cash, operate the till and take payments accurately.
An enhanced DBS check will be required for this role.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
Employee benefits include:
- 22 days’ paid holiday plus bank holidays (pro rata), with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 10%, subject to eligibility
- Additional rates for nights, bank holidays and overtime
- Flexible hours to suit your needs
- Affordable and quality meals at reduced cost
- Free on-site parking
- Free enhanced DBS check
- Uniform provided at no cost
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Exclusive retailer discounts on popular brands
- Range of courses delivered by learning specialists to support your development goals and objectives
Galanos House is one of six care homes, situated on the edge of Southam, a small market town in the heart of the Warwickshire countryside. Our care home has a CQC Outstanding rating. A place where ex-servicemen and women and their spouses can feel completely at home, providing care for those who have served in the Armed Forces and their dependants. We offer Nursing Care, Residential Care, and support for people living with dementia. Adjacent to the main building is the Galanos community hub, which boasts a beautiful light and spacious café and a number of multipurpose spaces which host groups, activities & events As part of our award-winning team, you will receive full support with training and personal development.
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.


