Digital Experience Manager Jobs in EC1V 3PQ

Join Our Team as a Virtual Challenges Manager!

After a significant period of growth, Social AF is excited to announce an opportunity for a Virtual Challenges Manager to join our dynamic team. This role is pivotal in managing relationships with our charity partners and overseeing the performance and development of our moderators. With a team of 30 Moderators and Team Leaders (self-employed contractors) supporting up to 25 events in peak months, you will ensure the smooth operation of our social fundraising challenges. Your responsibilities will include monitoring KPIs, developing training programs, and recruiting new team members. Additionally, you will manage a portfolio of charity partner accounts, providing top-notch service to maximise income generation and ensure challenges run to an exceptional standard. This is a fantastic opportunity for an experienced fundraiser who thrives on building relationships and delivering high-quality work.

Key Responsibilities:

• Manage a portfolio of key charity partner accounts, including hosting weekly update meetings and providing ongoing support throughout the duration of their challenge.
• Provide expert advice to our charity partners to maximise their challenge income.
• Develop and deliver end-of-challenge reports.
• Conduct ongoing challenge and performance analysis.
• Maximise retention for existing charity partners.
• Identify charity partners that are a good fit for our other services and support with cross-selling.
• Work with the Virtual Challenges Officer on content plans, supporter journeys, and event setup.
• Line manage the Virtual Challenges Officer.
• Lead the management of our moderation team.
• Assist with moderator training, including identifying knowledge/skill gaps, creating materials, and delivering training.
• Take an active role in recruiting new moderators.
• Organize and deliver team meetings.
• Plan and hold charity introductions and pre-challenge briefing meetings with moderators.
• Support with the development of weekly rotas and moderator group placements.

Person Specification:

• At least 3 years' fundraising experience.
• Minimum of 12 months’ experience running a Facebook Challenge or Social Fundraising Portfolio.
• Excellent written communication skills.
• Strong relationship-building and management skills.
• Highly organized with the ability to prioritize and manage a varied workload.
• Ability to work on your own initiative.
• Strong attention to detail.
• Flexible and responsive to changing circumstances at short notice.
• Team player.

Desirable:

• Experience managing and moderating Facebook Groups.
• Experience using GivePanel or a similar platform.
• Experience working with third-party agencies on Social Fundraising Challenges.
• Line management experience to lead and develop a high-performing team.

Equality, Diversity, and Inclusion: Social AF is committed to equal opportunities and encourages applications from all groups of people without regard to age, color, national origin, race, religion, gender, sexual orientation, gender identity and/or expression, marital status, or any other legally protected characteristic. Applications will be reviewed on a rolling basis, so please apply as soon as possible.

To apply, send your CV and a short covering statement (300 words), along with answers to the following questions:

1. Tell us more about your experience managing a Social Fundraising portfolio, highlighting any direct experience with Facebook Challenges.
2. Please share more about any line management experience you have.
3. What motivated you to apply for this role?

We look forward to hearing from you!

• ​Salary: £42,479 per annum, rising to £44,716 after 12 months in London (or £38,290 per annum rising to £40,526 after 12 months outside of London).
• Hours: Full-time (35 hours per week) Part time and job share applications are also welcomed.
• Contract: Permanent
• Location: Home based, or office based at Society Building, 8 All Saints Street, London N1, in line with NCVO’s flexible working policy or home working policy.
• ​Closing date: Tuesday 4 March 2025
• Shortlisting date: Wednesday 5 March 2025
• Interviews: Tuesday 11 March 2025

About the role

​From local and national support services to green spaces, sports clubs, museums and the arts, voluntary organisations and volunteers are a vital part of communities across the country. As the membership community for charities and voluntary organisations, NCVO has championed volunteers and the voluntary sector for over a hundred years.

​The main elements of the role:

• ​Design and manage high quality content across NCVO’s digital web products and services that meets user and business needs
• ​Support the creative content manager in delivering our new content strategy
• ​Responsible for our digital content products, overseeing the execution of content review cycles and ensuring a regular flow of high impact, high quality content

NCVO is fully committed to equity, diversity and inclusion in our sector. We want this to be reflected in the diversity of the people who work for us and we welcome applications from people from all backgrounds and identities. We particularly welcome applications from under-represented groups in the voluntary sector and those with diverse, lived experience. As part of our commitment to employing disabled people, all disabled candidates who meet the minimum requirement for all competencies on the person specification will be guaranteed an interview.

​If you have access needs or require reasonable adjustments as part of the recruitment process, please let us know. Shortlisted candidates will be asked to complete a pre-interview task and will have one week to complete the exercise. Interview questions will be shared in advance.

Benefits for NCVO employees

​NCVO offers attractive benefits including:

• ​25 days’ annual leave (for full time staff and pro-rata for part-time staff) and office closure between 25 December and 1 January inclusive. After three years' service annual holiday increases to 27 days, and after five years to 30 days, (pro rata for part time staff)
• ​the option to purchase or sell up to five more days each year
• ​five days’ volunteering leave (pro rata for part-time staff)
• ​2.5 extra ‘wellbeing’ days off during the year
• ​enhanced pay for sick/maternity/adoption leave
• ​subsidised gym membership
• ​season ticket loan
• ​flexible working, including opportunities to work from home/off site
• ​monthly homeworking allowance for permanent homeworkers
• ​monthly office worker allowance for those who have to work from the office on a daily basis
• ​generous employer pension contribution of up to 8.5% of salary, into our stakeholder pension scheme (linked to employee contribution)
• ​training and development opportunities.
• ​The opportunity to join Hospital Saturday Fund health cash plan for free at the basic level of cover, or at a reduced rate for other levels of cover
• ​24-hour free and confidential employee assistance programme

​We’re located a short walk from London King’s Cross station in a modern accessible building, overlooking Regent’s canal.

About NCVO

We are the charities charity. For over 100 years, NCVO has stood shoulder to shoulder with communities, championing and celebrating voluntary action.

​Our membership is made up of over 17,000 voluntary organisations across England, from small, grassroots community groups and social enterprises, to large, far-reaching charities.

​We believe that communities are strengthened by voluntary action. We therefore want charities to thrive and be empowered to deliver for people and communities.

​We focus on empowering charities and volunteers by making sure they have the knowledge, tools, and resources they need. We advocate for and with our members, giving voice to those not often heard, and harnessing the collective power of partners to ensure the voluntary sector is valued.  We bring charities together so they can learn, connect, and create greater impact.

​As the voluntary sector and volunteering adapt to new challenges and a changing context, so must NCVO. We are therefore prioritising work to evolve as an organisation to ensure we live our values of ambition, inclusion, openness and collaboration in everything we do internally and externally.

​We have around 80 staff and income of more than £7m per year. With our members at the heart of everything we do, our mission is to unite to champion the remarkable role of charities and volunteers. Because stronger charities make for stronger communities.

​NCVO is an equal opportunities employer and we welcome applications from everyone.

Battersea’s new organisational strategy comprises three core pillars: Prevent, Support and Care, and focuses on increasing our impact by helping more dogs and cats. Under the Prevent pillar, we will be focusing on tackling upstream the causes of poor dog and cat health and welfare in the UK. We will use our voice as a leading animal welfare charity to inform, engage and influence the public, the media and decision makers about key issues affecting the health and welfare of dogs and cats, and mobilise them to take action to bring about positive change.   

The Campaigns Manager is a new role that will help us to lead positive change through driving forwards our public campaigning strategy, working closely with colleagues in Policy & Public Affairs and Communications who will focus on governmental and media audiences respectively, as well as expert teams across Battersea.   

The postholder should have a background in public campaigning, with experience of delivering a strategic programme within a charity setting. The role requires expertise in driving human behaviour change as well as excellent stakeholder engagement and collaboration both internally and externally.

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:

We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:

We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. 

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Closing date: 9th March 2025
Interview date(s): 18th – 20th March 2025 (1st round); 25th March 2025 (2nd round)

To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Join our experienced partnership management team and lead high-value, strategic partnerships. 

We are looking for an experienced relationship manager who can deliver a seamless experience for our high-value partnerships and become part of our ambitious Corporate Partnerships team. 

About the role

Thanks to recent growth in the team, the Senior Corporate Partnership Manager is a new role in The Royal Marsden Cancer Charity’s Corporate Partnerships team. It is a hugely exciting time to join as continued growth of Corporate Partnerships is a priority for the Charity.  This role will lead on high-value partnerships for the team and play a key role in delivering our Partnership Management strategy along with other Senior Managers and Head of team, with the aim of raising significant funds to support of The Royal Marsden’s world-leading work. 

Overview of responsibilities 

This role will deliver exceptional stewardship and dedicated support to high-value partners, utilising the post holder’s strong relationship-building skills, results-driven mindset and experience of multi-faceted projects and partnerships. The role will support the Corporate Partnerships team’s work overall, playing a key role in the development and growth of corporate income, working to build this in line with our five-year strategy. 

Please see the JD for full role requirements. 

The Role

As Recruitment Manager, you will oversee and manage the day-to-day transactional and operational functioning of the Recruitment Team and ensure that Recruiting managers and Recruiting Leads are supported and advised effectively.

The role is Maternity cover for an initial 9 month period, full time 37.5 hours per week and generally works from home. There will be the requirement to attend meetings at our London office (Elephant & Castle) on occasion, as well as occasional ad hoc visits to services across England and Scotland.

About You 

To join us as Recruitment Manager, you will need:  

• Knowledge and experience of managing a variety of recruitment and selection related functions (essential)
• Demonstrable knowledge of recruitment including statutory requirements and Safer Recruitment (Equality Act 2010 etc) (essential)
• Outstanding interpersonal skills with the ability to build relationships, advise stakeholders and influence across varied levels, remotely and face to face (essential)
• Experience of managing and developing staff effectively (essential)
• Project management experience (essential)
• You will be a self starter and be able to proactively problem solve (essential)

Please download the Role Profile for further essential and desirable criteria.

Your Rewards 

• Salary of £38,585 (including London Weighting)
• Committed to providing a Real Living Wage for you, through accreditation with the Living Wage Foundation 
• 25 days’ annual leave plus Bank Holidays
• Benefits including season ticket loan, pension scheme and life assurance 
• Support through occupational sick pay, eye-care vouchers and regular wellbeing talks and activities 
• Continuous training and career development via PXL our dedicated learning management system  
• Access to a 24/7 Employee Assistance programme including telephone and online access 
• A rewarding role with the opportunity to help us support people on their journey to recovery and change their lives for the better. 
• We’ll ensure you get all the support you need to thrive and succeed in your role and find your place amongst our incredible and collaborative team. 

 
The Team

This role is within the Organisational Development part of our People & Culture team, reporting into the Head of Organisational Development. We are a well-established team, supporting the organisation achieve strategic objectives through the workforce development plan. We’ve nearly 30 years experience at Phoenix combined, several CIPD qualifications, specialities in data, training and staff who have moved from our front-line teams.

Although generally working from home, we have regular catch-ups to connect with eachother and do take opportunities to meet up face to face for training or team meetings. We have a Central Office space in Elephant & Castle where desks are available and meetings are held. This is easily accessible by National Rail, underground and bus services. 

About Phoenix Futures 

Phoenix Futures Group is a charity with over 50 years’ experience and a leading provider of drug and alcohol treatment. 
We use our expertise to support people in their personal recovery and to improve their lives. We are dedicated to advocating for people who are often overlooked and stigmatised, to ensure they have a fair chance to lead healthy and fulfilling lives. Our aim is for everyone to be able to achieve their potential for themselves, their families and communities. 

Interview Process 

We want you to feel comfortable to be your best during the interview process, so that you can get to know Phoenix and we can get to know you. If shortlisted, you will be contacted for a digital interview via Microsoft Teams for approximately week commencing 3rd March and be provided all details about the assessment process. There will be a brief exercise to complete as part of the interview, as well as advanced completion of a questionnaire. All details will be provided in advance so that you can feel adequately prepared and we can support you with reasonable adjustments as required.  
 

Please note, we will be assessing applications as they are submitted and may close this role should we find sufficient applicants with which to make our shortlist. As such, we would advise applying as soon as possible to avoid disappointment. 
 

Job Title – Digital Content Manager (Maternity Cover)

Contract – 12 months fixed term contract

Hours – 21 hours per week

Salary – £24,300 per annum (£40,500 FTE)

Location – Remote, with meetings once a month at Coram Campus, Bloomsbury, London WC1N 1AZ

About Coram

Coram is the first and longest serving children’s charity in the UK. Established as the Foundling Hospital in 1739, today we are a vibrant charity group of specialist organisations – the Coram Group – supporting hundreds of thousands of children, young people and families every year.

We do this by championing children's rights and wellbeing and making their lives better every day through our range of services. These include reading support and life skills education in schools for 300,000 children, adoption services for children waiting to find a home, mental health support, cultural programmes, and legal advice and advocacy for thousands of children and families every year.

All of our work delivers across seven key outcomes for children and young people: A fair chance, A loving home, A voice that’s heard, A chance to shine, Skills for the future, No matter where and A society that cares.

About the role

Coram is looking for an experienced Digital Content Manager (maternity cover) to support the marcomms team on websites, analytics, internal comms and other related digital marketing tasks. This is a fast-paced and varied role that involves working on a number of different websites across the Coram Group of charities and providing advice and support to other colleagues.

The role will involve anything from day to day management of existing websites to project managing larger scale rebrands, website moves and new website projects from start to finish. It will also include analysis of web traffic via Google Analytics, managing Coram’s internal comms channels and overseeing the relationship with Coram’s digital agency for Google/Microsoft Ads.

We’re looking for someone who feels confident at working independently and managing tasks and projects, whilst also being able to work together with the central marcomms team and other teams across Coram. The successful person will have experience in managing websites using a range of content management systems and Mailchimp email service, as well as a broad knowledge of Google Analytics 4 reporting. Full training will be provided.

To apply for this role, please click on the 'apply now' button below to complete the application.

Closing date: 10th March

Proposed interview date: w/c 10th March

Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.

If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.

We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.

Registered Charity No. 312278.

Job Title: Digital and Website Officer 

Team:Supporter Engagement & Experience

Location: Hybrid (split between home-working and either London, Cardiff or Edinburgh)

*This role sits within a pay grade with a pay range of £26,887 to £42,371. The salary on appointment will be set at the lower end of the pay range, to a maximum of £29,576 depending on the candidate's skills and experience. This approach aims to ensure fair compensation for new hires while maintaining alignment with the structured pay scale for the role.

It’s an exciting time to join the Ramblers as we have recently refreshed our strategy to support the delivery of our long-term ambitions.

We need your drive, knowledge, skills, and creativity to help us raise awareness of the Ramblers and what we stand for, enabling the charity to grow its supporter base and open up the joys and wellbeing benefits of walking to many more people.

Context and purpose of role

We are looking for a Digital and Website Officer to join our Campaigns and Communications Team. The role holder will take a leading role in digital marketing, optimising our website using a data-led approach, and maintaining our digital asset management system.

Working with colleagues across the Supporter Engagement & Experience division and the wider business, they will also contribute to the development and delivery of marketing activities that deliver against brand and income targets.

They will work to upskill people across the organisation – including volunteers - to achieve greater impact with digital communications.

Key responsibilities

• Website – act as the GB web admin, working in partnership with the Digital Technical team to manage user journeys and ensure content is high quality and search engine optimised in line with the website strategy.

• Digital marketing – Create and implement digital marketing activity in line with the agreed digital strategy and against agreed return on investment targets. Create and implement digital marketing plans to support advocacy and marketing initiatives for our programmes using relevant digital channels for the target audience

• Content development – source / develop content and assets such as case studies, videos, blogs and images to drive engagement across digital channels including the Ramblers app. Ensure all content is of high quality, permissioned and easy for colleagues to find within the digital asset management system.

• Insight– undertake regular reporting and apply data insights to shape content, campaign and creative outputs, applying a test and learn approach.
   
• Campaigning - Support policy and public affairs, to influence and deliver messaging to local or national agencies to maintain and improve access to the outdoors for all.

• Fundraising - Support fundraising with business development and income generation through developing and responding to opportunities that meet the aims of the Ramblers and achieve income targets. 

• Volunteering - Foster a positive and inclusive volunteer experience, promoting alignment with our values and ensuring volunteers have the necessary resources, training, and ongoing support to effectively contribute to our work

Other

• Undertake such other duties as may be reasonably required of the post
• Engage and proactively develop excellent working relationships across the organisation

The Person

Knowledge and Experience

Marketing - multi-channel marketing experience incl website,digital advertising (Meta, Google (PPC, Display), Google grant) & social media

Digital – experience of managing a range of digital channels including developing and managing a complex website set up, working with a CMS, SEO copy development and Google Analytics set up and management. Knowledge of improving user experience and engagement on owned channels

Branding –understanding of the importance of branding to ensure that everything we do across our comms and our activities helps build the brand

Insights – a curious mind that allows you to develop and apply data and audience insights to strengthen performance

Legal - a broad understanding of copyright and data protection laws.

Skills and Leadership

People – able to build good relationships with others and them develop their digital skills.

Systems - experience of using Drupal, Photoshop, Premiere Pro, Salesforce, DAM (desirable but not essential)

Personal Attributes

Creativity – in all senses – visually, technically, problem solving etc

Drive – to do a great job – and to keep delivering stronger results

Values and Behaviours

Our values are the core principles that guide us daily in our work and our membership of the Ramblers. We all share the passion that walking is for everyone and by living our shared values we can ensure the Ramblers is an organisation to be proud of. Our values will earn trust for the Ramblers brand which will allow us to open up a world of walking opportunities for even more people.

Inclusive

We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission.

Inspiring

We strive to inspire people through the way we act and the things we say. We channel our passion and ambition so others are moved to help us achieve our mission.

Empowering

We empower and encourage each other to make a positive contribution to our teams and the Ramblers. We do all we can to make sure everyone has the ability, and feels confident, to take action.

Responsible

We take responsibility for ourselves and those around us seriously, by always acting in a safe and supportive way. We care about the environment and make sure we do what we say we will do.

World Jewish Relief provides life-saving and life-changing action to people in crisis around the world. We work with our trusted local partners to help people survive the consequences of conflict and disaster, to thrive and rebuild their lives. We deliver programmes using our expertise, with urgency to achieve maximum and sustainable impact for those within and beyond our community.

We are seeking a talented Digital Marketing Officer to oversee our UK and USA website's performance, ensure smooth functionality, and manage paid social media campaigns. This role requires a combination of technical expertise, marketing knowledge, and strategic thinking to enhance our digital presence and drive business growth. You will report into the Head of Marketing and be part of the Communications and Marketing team.

You will be responsible for:

• Managing, updating, and maintaining the UK & USA websites (WordPress).
• Ensuring overall performance optimisation to enhance navigation and improve the user experience 
• Implementing SEO best practices and on-page optimisation.
• Designing and creating landing pages for various marketing campaigns and events, including developing compelling web copy content.
• Tracking and analysing website traffic, user behaviour, and conversions using Google Analytics
• Developing and executing paid social media campaigns across platforms in partnership with our media agency (Facebook, Instagram, LinkedIn, X, etc.).
• Creating compelling ad creatives and copy in collaboration with the design team.
• Monitoring, analysing, and optimising campaign performance based on KPIs.
• Supporting the Head of Marketing in developing and executing creative, multi-channel campaigns to drive audience acquisition and conversion across the UK and USA.

You should have:

• Demonstrable experience in digital marketing, website management, and paid social media campaigns.
• Proficiency in CMS platforms and basic HTML/CSS knowledge.
• Hands-on experience with Google Analytics, Meta Business Suite, and Google Ads.
• Experience working within digital communications and proven track record in delivering digital campaigns to grow profile and engagement and drive action.
• Experience in writing compelling and effective copy to engage with specific audiences.
• Experience in reporting on campaign performance and presenting findings in clear and engaging ways. 
• Good understanding of online user experience, usability and accessibility, online publishing standards and technologies.
• Strong understanding of SEO principles and website performance optimisation.
• Excellent analytical skills and ability to interpret data-driven insights.
• Strong project management skills and attention to detail.
• Excellent written and verbal communication to effectively convey marketing ideas to stakeholders and customers. 
• Ability to work independently and collaboratively in a fast-paced environment.

Benefits

We offer a range of benefits including:

• 23 days holiday plus bank holidays and Jewish holidays. After 2 years’ service holiday entitlement increases to 25 days.
• Pension scheme – we contribute 5% to the World Jewish Relief pension scheme.
• Life Insurance – up to 3 times salary to nominated beneficiaries.
• Health Cash Plan – cash back to cover the costs of dental treatment, optical care, specialist consultations and a range of complementary therapies.
• Enhanced maternity & paternity pay.
• Employee Assistance Programme – free, confidential advice or support with any personal or work. related concerns or free counselling if needed.
• Season ticket / travel to work loan.
• Cycle to Work Scheme.
• On Friday the office closes at 3pm.
• We encourage flexible working and offer a range of flexible working options

Equality, Diversity and Inclusion

World Jewish Relief promotes equality, diversity and inclusion in our workplace. We invite and welcome applicants from diverse backgrounds. We encourage applications from candidates of different ethnicities, socio-economic backgrounds, race, gender, age, disability, sexual orientation and of faith or none that meet the criteria set out for this role. You don’t need to be Jewish to work for us, but you must share our desire to assist those who need help based on their vulnerability, not their identity, recognising the dignity and potential of all people.

To apply

Please upload a CV and a cover letter which answers the following questions to help demonstrate your suitability for the role:

• What attracted you to this role and why do you want to work for World Jewish Relief?
• What trends do you see shaping digital marketing in the charity sector?

Department – Communications

Salary - £27,008 per annum (London Living Wage)

Contract Type – Permanent, Full Time

Benefits - 8% non-contributary pension, private medical healthcare, life insurance, 25 days annual leave FTE (with additional non-contractual time at Christmas when the office is closed), season ticket loan scheme

Location – Lords Cricket Ground, St John's Wood Rd, London NW8 8QN

Reporting to – Senior Digital Communications Officer

Closing Date – Friday 7th March

1. Background

 

Chance to Shine is a national children’s charity. We change young people’s lives through cricket giving them the opportunity to play, learn and develop through the sport. We keep them physically active, teach them vital skills like teamwork, communication and leadership. And above all, they have fun.

Since 2005 our Chance to Shine Schools programme has helped reverse the decline of cricket in state schools with over seven million boys and girls playing and learning through cricket. Chance to Shine Street supports young people in under-served communities to access and benefit from cricket in a free, inclusive, fun and nurturing environment.

2. Why apply for this role?

The Communications Assistant will play a key role in driving forward our new digital marketing strategy, bringing our channels to life with creativity and fresh ideas while making a real impact. This position offers an exciting chance to shape and amplify the digital voice of Chance to Shine, with plenty of opportunities to put your own stamp and creativity onto your output. You’ll have the chance to work across various platforms, engage with a passionate community, and play a key role in supporting our charity’s mission. If you’re a proactive self-starter with a love for digital content and social media, this is the perfect role for you!

3. Key Responsibilities

The Communications Assistant’s responsibilities include:

Digital Marketing

 

• Help to manage the departmental content and marketing calendar

• Create, schedule, and post engaging content across all Chance to Shine social media platforms (Facebook, Twitter, Instagram, LinkedIn, etc.)

• Lead on our social media community engagement – responding to messages/replies, moderating where necessary and pinpointing relevant conversations

• Draft and design newsletters and email campaigns to engage key audiences such as supporters, teachers and coaches

 

Website and Digital Operations

· Produce content for the CTS website

· Support with content and development of CTS Portal

 

Other Responsibilities

· Support with copywriting for a variety of publications such as newsletters, event programmes and impact reports

· Lead on the maintenance of the digital photo archive

· Assist with the logistical planning and execution of Chance to Shine events, ensuring all materials and resources are prepared.

· Work with the Communications team on supporting adhoc projects and campaigns

 

4. Key relationships

The job holder will liaise with:

· Chief Executive and the CTS senior management team

· The Chance to Shine delivery network

· National and regional media

• Agencies and partners

· Operations, Fundraising, Finance & Resources and Impact & Evaluation teams

5. Skills, knowledge & personal competencies

The job holder should be able to demonstrate the following:

• Excellent written and verbal communication skills
• Excellent IT skills: knowledge and experience of using MS Office Excel, Word and Outlook
• Strong administrative skills and attention to detail
• Ability to think creatively and draft original concepts
• Able to plan and prioritise and work under pressure
• Able to work on own initiative-confident/self-starter/finisher
• An effective and enthusiastic team player
• Willingness to learn with a can do attitude

6. Experience & qualifications

Essential:

• A good knowledge of major social media platforms (Facebook, Twitter, Instagram, LinkedIn, TikTok, etc.) and their best practices.
• Basic photography and video editing skills
• Strong writing, editing, and proofreading skills with an ability to adapt tone and style for different platforms and audiences
• Genuine interest in social media trends, digital marketing, and the mission of the organisation

Desirable:

• Experience of content creation, content calendars and social media management tools
• Experience in using graphic design tools
• Familiarity with email marketing platforms (e.g., MailChimp) and basic email campaign creation
• Basic understanding of social media analytics and reporting tools
• A passion for cricket
• Full and clean UK driver’s license

Benefits

     25 days annual leave pro rata (with additional non-contractual time at Christmas when the office is closed)

·       8% non-contributory employer pension

·       Private medical healthcare

·       Employee health cash-back plan

·       Long-term sickness insurance

·       Life assurance - four times your annual basic salary

·       Season ticket loan scheme

·       Flexible working

·       Enhanced maternity/paternity pay

·       Generous sick pay

·       Volunteering 2 days per year

·       OpenBlend - an innovative coaching and performance management tool

·       WeCare - 24/7 UK-based online GP, mental health counselling, a get fit programme, legal and financial guidance

·       Cycle 2 Work Scheme

We are seeking a dynamic, creative and results-driven Fundraising Manager to join our team. This role is ideal for someone with a passion for fundraising, relationship-building and supporting the growth of a small charity. As the Fundraising Manager, you will work closely with the Head of Income Generation to manage and implement our fundraising strategy across multiple channels. You will work closely with senior leadership, colleagues and volunteers, as well as our community, to build and sustain our donor base while helping to diversify our funding sources
 

Hours: 22.5-30hrs per week (0.6-0.8 FTE)

Location: Homebased within the UK with a requirement to travel to occasional meetings, mostly held in London, and to support fundraising events

Reporting to: Head of Income Generation

Benefits: Flexible working arrangements, 28 days of annual leave (FTE pro rata for part-time) + 1 day for your birthday, pension scheme and Employee Assistance Programme

Key relationships: Head of Income Generation, Fundraising Assistant, Finance Manager, Communications & Engagement Manager, Digital Marketing Manager 

Salary: £21,000-£28,000 (£35,000 per annum FTE)

Contract: Permanent

About Overcoming MS 

Are you an experienced fundraiser, ready to make a meaningful impact at the world's leading multiple sclerosis healthy lifestyle charity? We are seeking a motivated and experienced Fundraising Manager to help us expand our world-class support services and empower an engaged global MS community. 

In this role, you will help lead the delivery of one of our key strategic objectives:  to develop our financial growth and independence by increasing fundraising via diversified activity. 

Join us in our ambition to support and empower people living with multiple sclerosis. Your expertise and passion can help people to live well with MS. 

At Overcoming MS, we are here for everyone with MS who wants to take control of their health and wellbeing. We provide clear, practical actions for people to take and a supportive community to help people living with MS. The Overcoming MS Program uses substantial scientific evidence to show how lifestyle choices, alongside medication, benefit physical and mental health. 

Knowing people with MS can reduce their risk of disease progression through lifestyle choices gives hope to us all. Our vision is a world in which living a full and healthy life with MS is possible for everyone. 

Once people with MS know about the potential impact of a healthy lifestyle, they need to feel that the information is coming from a reliable source, to believe in it and adopt the key changes. The Overcoming MS Program is based on broad-based, high-quality scientific evidence, and lifestyle is an area that has growing interest and development. 

Key Responsibilities:

· Fundraising Planning and Execution

· Donor Relationship Management

· Event Management

· Collaboration and Team Support

· Reporting and Analysis

About you

Essential attributes

· Fundraising experience

· Excellent written and verbal communication skills 

· Strong organisational and project management skills 

· Ability to work independently, remotely, and as part of a small team. 

· Willingness to work closely and effectively with community members to design/curate compelling fundraising initiatives. 

· A ‘digital-first’ mindset: confident with integrating digital platforms and channels across all fundraising activities 

· A passion for the mission and values of Overcoming MS and a genuine desire to make a positive impact. 

Desirable attributes

· Creative thinker with the ability to develop new and innovative fundraising strategies. 

· Enthusiastic, with a positive, can-do attitude and the ability to inspire others. 

· A strategic approach to relationship-building and donor stewardship. 

· Ability to build effective relationships with third party suppliers, platform providers etc. 

· Experience with customer relationship management systems

· Excellent eye for detail.

· A proactive approach to their work and able to identify opportunities and solutions.

 Working location and hours 

You are comfortable working remotely within the UK, as part of a small team, and happy to travel occasionally to London and other locations for meetings and fundraising events.

You have a clean driving licence and have access to a vehicle to use for business purposes.

 What can we offer you? 

Our staff benefits include: 
• 28 days annual leave (FTE - pro rata for part-time) plus a day off for your birthday and bank holidays 
• Flexible working 
• Remote working 
• Pension 
• Employee Assistance Programme 

How to apply 

Please send your CV and a covering letter by 10am on Monday 10 March 2025.

In your covering letter, please let us know: 

· Your motivation for applying for the role

· Your notice period 

· Your current location. 

Please respond ASAP, as we will start screening candidates as soon as we receive applications. 

We are an equal opportunities employer, committed to diversity and inclusion in the workplace. We make hiring decisions based on merit. If you fill most or all the requirements, please apply. [SP1] 

No agency contact, please. 

Digital Engagement Officer
Toynbee Hall
Location: Hybrid role based between home and office in East London with a minimum of two days per week in the office
Contract: Permanent role with lots of flexibility around working hours, offered on either a full or part time (four day per week) basis
Salary: £32,000 to £35,000 (FT) per annum
Benefits: Excellent benefits including 25 days annual leave (FTE) plus Bank Holidays, and extra time off between Christmas and New Year, and matched pension scheme
Closing date for applications: midnight on Sunday 9th March
Interviews: Monday 17th March, ideally in person at the charity office in Aldgate

Are you an experienced digital communications professional keen to play a crucial role in developing and delivering impactful digital campaigns for Toynbee Hall, an organisation working alongside people facing poverty, injustice and inequality to build a fairer East London?

Charity People is delighted to be working with Toynbee Hall to recruit a Digital Engagement Officer who will lead on communications across a range of digital platforms, predominantly socials, web, and email marketing.

About the charity

Based in the East End of London since 1984, Toynbee Hall provides vital advice and support, working in partnership with the local community to tackle unfairness and ensure everyone has an equal chance to thrive.

Values led, in addition to providing services within the local community, the organisation also works to influence policy and systemic change, shifting power to people and communities affected by injustice and inequality across wider London and the UK.

As Digital Engagement Officer, your core responsibilities will include:

• Lead on email marketing and social media campaigns that raise awareness of the organisation's work
• Create email communications for a range of audiences that tell powerful stories of the work happening at Toynbee Hall
• Manage email automations and develop segmented email journeys to maximise engagement
• Manage website and social media channels, creating compelling content and increasing traffic and engagement with content and the site including ensuring that links and content are all up to date and relevant
• Lead on sharing stories on social media channels (X, Facebook, Instagram) to reach new people and audiences
• Analyse data from campaigns, providing insights and suggestions for improvements
• Collaborate with the wider fundraising team to plan and deliver inspirational digital and social media campaigns
• Create a library of compelling case studies that tell Toynbee Hall's story and demonstrate the impact of its work
• Support the development of digital strategies to attract new donors and retain existing ones
• Creation of promotional marketing materials for our various projects
• Lead on the design and production of charity reports (for example impact report, people report, annual report

We'd love to see applications from individuals with the following skills and experience:

• Excellent verbal and written communications skills including a proven ability to adapt messages for different audiences.
• Experience in email marketing or managing digital fundraising campaigns
• A solid understanding of how to engage audiences through a range of digital channels including social media channels and websites
• Proven success in delivering fully integrated digital content, adaptable to a range of audiences
• An analytical mindset to drive insights and improvements
• Experience of working with Photoshop, WordPress, Canva, DotDigital, Mailchimp, Hootsuite, Google Analytics and Facebook advertising to support digital communications
• Strong organisational skills and the ability to multitask across different workstreams, managing time effectively and resolving conflicting priorities to meet deadlines.
• A good eye for design and print, and confidence in using design software

How to apply

To formally apply we will need a CV and Supporting Statement. If you would like to apply for this role or to have an informal confidential chat, please apply via the link below with a copy of your CV in the first instance or email Alice Wood at Charity People to find out more.

We want you to have every opportunity to demonstrate your skills, ability, and potential. Please inform Alice if you require any assistance or adjustment to help ensure the application process works for you.

At Charity People, we match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.

About the team

We have big goals over the next few years.

We're going to be fighting for mental health in a way we never have before.

Together we'll be working to make sure everyone experiencing a mental health problem gets the support and respect they deserve.

Team information

Will you join us?

At Mind, our Digital, Data, and Technology (DDaT) function is a strategic enabler, harnessing digital, data, and technology capabilities to build a secure, agile, and innovative organisation that drives sustainable success.

We have adopted a Hub and Spoke model, where the DDaT team serves as the central hub, providing expertise, governance, and strategic direction, while working in close partnership with teams across the organisation to embed digital, data, and technology best practices.

Our DDaT Strategy is built around four key pillars:

-Maximising Our Digital, Data & Technology as an Asset - Ensuring we make the most of our technology investments, data capabilities, and digital platforms to deliver impact.

-Creating a Digitally-enabled and Insight-driven Culture - Empowering our people to confidently use digital tools and data to make informed decisions and drive innovation.

-Modernising Our Ways of Working - Enhancing collaboration, efficiency, and agility through modern technology, robust governance, and streamlined processes.

-Using Digital, Data & Technology for Good - Aligning our digital and data practices with our values, ensuring ethical and responsible use of technology to support our mission.

Through our work, we are embedding digital, data, and technology at the heart of Mind, enabling us to respond to emerging needs, enhance our impact, and create a more connected and insight-driven organisation.

Key duties and responsibilities

The post holder will:

As Head of DDaT Enablement, you will be responsible for the design, implementation, and ongoing leadership of the Digital, Data, and Technology (DDaT) Enablement Framework, ensuring that the organisation fully leverages digital, data, and technology to achieve its strategic goals. This framework will serve as the foundation for driving digital transformation, fostering innovation, and embedding digital capabilities across the organisation.

In this pivotal role, you will lead the development of a DDaT Enablement Framework that integrates strategic alignment, data-driven decision-making, and cutting-edge technology solutions, while promoting robust governance, compliance, and security. You will oversee the creation of the DDaT roadmap, manage the delivery of digital transformation projects, and promote a user-centred approach to service design.

-Lead the development and implementation of the DDaT Enablement Framework, ensuring that it effectively supports the organisation's digital transformation and aligns with strategic objectives.

-Create and maintain a DDaT roadmap outlining future digital, data, and technology investments, ensuring they meet the evolving needs of the organisation and leverage emerging opportunities.

-Drive the delivery of digital, data, and technology projects within the DDaT Enablement Framework, ensuring projects are delivered on time, within scope, and aligned with business goals.

-Partner with the People & Culture and Talent Development teams to assess digital skills gaps, design and implement training programmes, and foster a culture of continuous learning and innovation.

-Lead efforts to upskill teams across the organisation, equipping them with the necessary skills, knowledge, and behaviours to thrive in a rapidly evolving digital landscape.

-Embed service design and user experience (UX) principles into digital transformation projects, ensuring that technology solutions are designed with the end-user in mind to improve operational effectiveness and drive impactful change.

-Promote agile methodologies and iterative delivery models across the organisation to enable continuous improvement and innovation, ensuring processes, tools, and technologies remain relevant and effective.

-Lead a team of DDaT specialists, ensuring the effective deployment of resources across projects, and providing support and escalation where necessary.

-Foster a collaborative working environment, ensuring the DDaT team works towards shared goals, contributing to the success of the DDaT Enablement Framework and overall organisational objectives.

-Track the performance and impact of DDaT initiatives using data analytics and key performance indicators (KPIs), reporting regularly to the DDaT Strategy Group and making informed recommendations for improvement.

-Lead change management efforts to ensure that DDaT initiatives are adopted across the organisation, engaging with key stakeholders to foster a cultural shift towards digital-first thinking.

-Build and maintain strong relationships with key stakeholders, ensuring clear communication, collaboration, and shared ownership of DDaT goals and objectives.

Mind's equity statement

Mind is committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Please refer to the Job Description while completing your application as candidates will be shortlisted based on how closely they match the criteria in the personal specification.

Since 1960 we have invested more than £500 million in blood cancer research in the UK. Where we’ve invested, survival rates and quality of life have improved. We’ve been working to beat blood cancer for over 50 years, and we won’t stop until we do. Be a part of our story and help us change the world.

This role is a great fit for a digital acquisition expert with strategic and project management skills, to work across a variety of products and channels. We are looking for someone with fresh ideas to drive forward our programme and help us achieve our ambitious income targets. 

The Direct Marketing Manager will be responsible for managing and developing key existing areas of our work, ensuring our products and marketing are well considered, and delivered effectively and efficiently. In addition they will lead on the development of new products, diversifying our income streams and driving growth within the Direct Marketing programme. 

It's an exciting opportunity to join a hardworking and supportive team and make your mark on our existing and future fundraising products. In turn you’ll achieve goals set out in the Direct Marketing strategy, by being innovative, audience led and responsive to change. 

The majority of our roles can be performed hybrid which means for this role you may be required to attend the office 2-4 days per month. Travel costs to your contracted office will be at your own expense.

We are committed to actively promoting equality, diversity, and inclusivity. In line with our strategy we welcome approaches from individuals from underrepresented groups, including minority communities, and applicants with a disability, to better reflect the community we serve and help broaden our perspectives.

Interviews are expected to take place Monday 10th March in person at our London office. 

Digital Marketing Manager

Contract: Permanent, Full Time, 35 hours per week

Location: London, UK subject to the right to work.

UK Hybrid Working: A minimum of 40% of working time is spent face to face, either in London office, or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London and this will be your location and contract base.

Salary: £43,668 - £45,851 dependent on experience with excellent benefits.

About WaterAid

Want to use your skills in digital marketing to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere?

We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.

Join WaterAid as Digital Marketing Manager to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good.

About the Team

The WaterAid Supporter Marketing team plays a pivotal role in shaping the dialogue with our supporters, defining and facilitating their crucial contribution to driving our mission forward – ensuring everyone, everywhere has access to clean water, decent toilets and good hygiene.

About the Role

As our Digital Marketing Manager, you will find creative ways of building WaterAid’s online presence primarily through paid media channels.

In this role, you will take direct responsibility for developing and implementing key campaign and project strategies as well as identifying opportunities for growth within the digital programme.

You’ll also: 

• Accountable for planning and executing integrated campaigns that combine digital and offline marketing channels to deliver cohesive, measurable results aligned with overall marketing objectives.
• Responsible for budget management and reporting on income and expenditure.
• Work with external creative and media partners on projects within agreed budgets.
• Devise and execute a continuous programme of content optimisation and testing through a rigorous test to learn methodology, regularly monitoring, evaluating and analysing campaigns.

Requirements

You have a track record in and passion for digital marketing, with experience in paid digital media planning, buying and budget management.

To be successful, you’ll need: 

• Experience working on integrated digital marketing campaigns and strategies.

• Hands-on experience managing creative agencies to develop content and assets for paid digital campaigns.

• Experience in building and managing marketing campaigns on social platforms (including Facebook, Instagram, TikTok and LinkedIn), Google Ad campaign types and programmatic advertising, taking decisions, testing and publishing without supervision.
• The ability to analyse user experience data with CRO testing, conduct A/B tests, optimise conversion funnels, improve user experience working with our Digital Product team to implement changes
• Excellent stakeholder management skills and strong communications skills, both written and verbal.
• Lead on the management and development of our ecommerce sites (Shop for life and Store). Working with agencies and wider teams to ensure consistent updates and optimisations, creating and executing data -driven campaigns to maximise conversions and deliver growth.
• Knowledge of a range of measuring tools (including GA4) and the ability to understand and translate data and analytics into insight that can be understood and applied by wider teams.

Although not essential, we also prefer you to have:

• Familiarity with owned, earned, and shared media.

• Experience creating and pitching business plans.

• Drupal website management and use of CMS.

View the full job description here

Closing Date: Applications will close at noon on Monday 3rd March 2025. Availability for interview is required week commencing Monday 10th March.

How to Apply: Click ‘Apply’ to complete the pre-screening questions and upload your CV and an essential cover letter.

Can I use Artificial Intelligence (AI) technology in my application? At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.

Pre-employment screening: To apply for this post, you must be able to demonstrate your eligibility to work in the UK. All our vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.

Benefits

Our Benefits:

• 36 days' holiday (including 8 Bank Holidays)
• Option to buy an extra 5 days annual leave
• We offer a generous pension plan with employer contribution of up to 10%
• Wide range of flexible and agile-working arrangement
• Season Ticket Loan
• Free annual eye tests
• Pay as You Give charitable giving scheme
• Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave
• Sabbaticals
• Volunteer Day

Our Commitment:

Our People Promise:

We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have.  We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.

Equal opportunities:

We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.

Safeguarding:

We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.