Database Support Officer Jobs in South Norfolk, Surrey

THE ROLE

This is an exciting opportunity for a database specialist looking for an organisation with purpose, where your work makes a difference to vulnerable children every day. This is a brand-new role in our organisation which is putting data at the heart of its new strategy.

WHO ARE WE LOOKING FOR?

As a person who is passionate about the power of data, you will have the opportunity to shape the way that the organisation captures and analyses fundraising income and other data to maximise income which will in turn enable us to support more children.

You will have a track record of managing a fundraising database in a charitable organisation and proven data analysis skills. This role will provide an essential link between the finance and fundraising & marketing teams and will suit someone who thrives on working collaboratively to achieve the goals of the organisation.

We are looking for someone with advanced skills in data management. Time management and problem solving are an essential part of this role.

STILL INTERESTED? HOW TO APPLY...

To apply for this position, please visit our website

Please note that Railway Children will only accept applications made using this application form and will not accept CVs, academic certificates or covering letters.

 Closing date: Sunday February 2nd at 5pm.

Candidates will be assessed on application and may be contacted before the closing date. At Railway Children, we are committed to the safeguarding and protection of all those who come into contact with us in our work. We follow a range of procedures to ensure that only those who are suitable to work with children and vulnerable people are recruited to work for us.

This post is subject to a range of background and reference checks including criminal records check.

Due to the number of applications often received, only those to be invited for interview will be informed of the outcome of their application. Applicants who have not heard within two weeks of the closing date should assume they have been unsuccessful. THANK YOU

Railway Children is looking for a Supporter Experience Officer to cover maternity leave and be responsible for implementing our supporter engagement strategy.

About you:

The Supporter Engagement Officer is an integral role in the public fundraising and engagement team, continuing to develop our individual giving income streams and ensuring that our supporters feel valued and understand the amazing impact they have.

This is a great role for someone who is equally as comfortable analysing details in data as they are coming up with creative ways to engage our audiences. You’ll have a proven ability to grow income from individual donors while having the supporter’s needs at the heart of every interaction.

The role entails delivering supporter communication journeys across a range of channels and audiences so that we deliver excellent supporter care to all donors ensuring that their relationship with Railway Children is enhanced, their support retained and lifetime value maximised.

About Us

The Faculty of Forensic & Legal Medicine (FFLM) is a Faculty of the Royal College of Physicians (RCP) and a registered charity established in 2005. Our mission is to advance education, knowledge, and good practice in forensic and legal medicine. We are dedicated to maintaining the highest standards of competence and professional integrity in the field, working closely with professionals, policymakers, and organisations to promote tolerance, equity, and excellence.

The FFLM also houses the Institute for Addressing Strangulation (IFAS), reflecting our commitment to tackling key societal challenges and supporting professionals in this critical area.

About the Role

We are seeking an experienced and visionary Chief Executive Officer (CEO) to lead the strategic and operational delivery of the FFLM’s aims and objectives. Reporting directly to the Board of Trustees and working closely with the President and senior officers, the CEO will play a pivotal role in driving the organisation forward, ensuring its long-term sustainability and impact.

The CEO will:

• Develop and execute a strategic vision for the FFLM, including 3–5-year plans to enhance our reputation and influence.
• Strengthen internal and external relationships with stakeholders, including professional bodies, government agencies, and policymakers.
• Oversee the organisation’s financial management, ensuring sound budgeting and sustainable income streams.
• Represent the FFLM publicly, managing media relations and acting as an ambassador for the organisation.
• Support and manage the FFLM’s office team and senior officers, fostering a culture of respect, inclusivity, and continuous improvement.

This is a unique opportunity to shape the future of a highly respected organisation at the forefront of forensic and legal medicine.

About You

The ideal candidate will be a strategic leader with excellent communication and organizational skills. You will have a strong understanding of the healthcare or forensic/legal sectors and be passionate about advancing education and professional standards.

Key Skills and Experience:

• Proven leadership experience, ideally within a charity, healthcare, or professional body.
• Strong networking and relationship-building abilities, with a track record of working effectively with diverse stakeholders.
• Excellent financial acumen, including budget management and income generation.
• Exceptional public speaking and media handling skills.
• Ability to manage and inspire a team, fostering collaboration and professional growth.
• Experience in developing and executing strategic plans.
• Commitment to Equality, Diversity, and Inclusion.

The Faculty is delighted to announce the opportunity for suitably qualified, high-performing leaders to apply to become our Chief Executive Officer. Further details and a job description are available by selecting the link below.

How to apply: Please click on the 'Quick Apply' button to submit your CV and a covering letter outlining your experience to date and suitability as a candidate.

Global Partners Digital is recruiting for an Operations Officer to provide integral support for the day to day running of our organisation. This role will work across all teams at GPD and responsibilities will range widely from logistics, project support, operations, finance and HR. We are a small team, giving you opportunities to get involved in many areas of the business and make processes your own as well as suggesting new, more efficient ways of working. 

We are looking for someone who is motivated by solving problems, thrives working collaboratively within a remote team, has experience working on repetitive tasks with a keen eye for detail, a willingness to take ownership and responsibility for tasks and see each through to completion. 

About Global Partners Digital 

GPD is a social purpose company working at the intersection of human rights and digital technologies. We work to ensure that human rights underpin how we develop, use and govern digital technologies. Through advocacy, partnerships, capacity building, networks, and research, we have a successful track record in shaping rights-respecting laws and policies globally. We have also helped build a more diverse digital policy ecosystem by actively partnering with civil society partners in the global majority and promoting their perspectives in global policy processes.

Requirements

A summary of the main roles and responsibilities are: 

• Provide streamlined general admin and logistics support to the GPD team and its projects (in particular, the Freedom Online Coalition Support Unit);

• Travel support for the GPD team and external partners including transport and accommodation bookings, travel surveys, risk assessments, logistics notes;

• Event logistics support, both online and occasionally in-person, including organising calls, invitations, venue and catering, translation, agendas, minutes;

• Supporting external communications, including inbox management, contacts and mailing lists, social media posts, website management, drafting comms outputs;

• Helping maintain company and project systems and processes, including the employee handbook, company policies and databases and data;

• Support with financial administration including inputting and updating data on Xero in time for twice monthly payruns, and regular financial reconciliations;

• Maintaining internal records of IT assets, ordering new equipment and organising couriers / deliveries for a remote team;

• Administration of company benefits, ensuring new joiners and leaver details are updated and expenditure for the wellbeing and professional development fund is kept up to date; 

• Represent GPD in relevant external settings in a supportive capacity, this may include travel on occasion;

Person Specification

Education / Qualifications

• An undergraduate degree or equivalent qualification in a relevant field

Experience and Knowledge

• A minimum of one year of experience working in a professional environment in a comparable role
• Experience of maintaining operational systems and processing data 
• Experience of working with a range of stakeholders including funders, partners, suppliers, and internal facing stakeholders including senior leadership and employees

Skills and Abilities

• Ability to work independently, efficiently prioritising tasks, managing deadlines, and maintaining high organisational standards with meticulous attention to detail.
• Proven ability to build and maintain strong relationships with colleagues, key stakeholders, using interpersonal and collaborative skills 
• Ability to handle confidential information appropriately
• Proficient in the use of business tools, such as Google Workspace, Microsoft 365, Slack, with experience using spreadsheets
• Demonstrated expertise in communication, analytical and numerical skills.
• Evidenced proficiency in both written and spoken English 
• Flexibility to travel internationally 

For more information and details about how to apply, please click on the link below. 

We are COSRT - a unique professional body for specialist psychotherapists in the UK and beyond.  We provide and accredit training, set professional standards, and support professionals and the public.  All so that people can access the best possible therapy no matter where or who they are.

Now, after an internal promotion, we are looking to recruit an Organisational Support Officer.  This is a vital, interesting and challenging role.  It will mean you're involved in everything we do.  You'll work alongside and give practical support to all colleagues, using your skills to help us deliver products and services smoothly.

This isn't a stereotypical administration post - it is true support across our functions.There will be four main areas where you will be most involved:

• Training....including setting up agreements with trainers, providing pre and post event support for online sessions, creating products on our online training platform.
• Operations...including processing membership applications, dealing with queries from the public and professionals, supporting internal financial and other processes.
• Standards and governance...clerking complaints, setting up and supporting committee meetings.
• Communications...including social media posting, updating website content, creating newsletters.

There is no doubt that this is an exciting role.  No week will be the same and you will be supported in getting involved in as many things as possible to help your professional development.

To succeed you'll need to be flexible, proactive and have a diverse skillset.  You'll have an eye for detail.  You'll be good with numbers and able to do key administrative tasks.  You'll be comfortable working with technology and learning how to do new things quickly.  You'll be able to work independently as well as in close collaboration with others.  You'll be an excellent communicator, comfortable speaking with a range of people and producing high quality written outputs.

Role Overview:

The Talent Set is thrilled to be working with a fantastic charity as they search for a Fundraising Database Specialist to support them for a 3 – 6-month project.

As the Fundraising Database Specialist, you’ll be at the heart of the transition from eTapestry to Raiser’s Edge, ensuring that our systems, processes, and team members are ready to thrive. You'll play a key role in resetting procedures, upskilling colleagues, and ensuring the database becomes the backbone of a data-led fundraising strategy.

Key Responsibilities:

• Lead the charge in transitioning from eTapestry to Raiser’s Edge, ensuring smooth operations and troubleshooting any technical issues.
• Provide hands-on training to colleagues to ensure proper use of the database—everything from entering donations correctly to generating impactful reports.
• Review, reset, and streamline database procedures to ensure we’re working smarter, not harder.
• Work closely with the Raiser’s Edge team to identify and implement the best training opportunities for staff.
• Champion the use of data to support strategic fundraising efforts, ensuring best practices are followed across the team.
• Be the go-to "fixer" for database-related challenges, helping the team resolve issues and get the most out of our systems.

Person Specification:

• You’re confident using and optimising Raiser’s Edge (or a similar CRM) and have experience guiding teams through change.
• You see problems as opportunities to innovate, simplify, and improve.
• You can break down complex systems into simple, practical steps, inspiring confidence in others.
• You’re hands-on and love solving problems, no matter how messy they might be.
• You understand the principles of good data-led fundraising and how it fuels impactful campaigns.
• You’re clear, approachable, and can build relationships with colleagues at all levels.
• You thrive on structure and accuracy, ensuring no detail is overlooked.

What’s On Offer:

A fully remote working pattern with access to London office if you prefer.

A competitive day rate of £155 - £215 per-day + holiday (dependent on experience) for the successful candidate.

An exciting 3-6-month opportunity, working within a fantastic organisation.

How to Apply:

To apply, please submit your CV demonstrating your suitability for this role by clicking the “apply now” button.

Commitment to Diversity:

The Talent Set and our partner organisation are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

As the UK’s leading Burns Rehabilitation Charity supporting adults with life-altering burns and scars, we are seeking a passionate and proactive self-starter to join our team as Fundraising Officer, playing a vital role in transforming the lives of survivors.

About the Role
As our Fundraising Officer, you’ll take the lead in developing and delivering inspiring fundraising initiatives, playing a pivotal role in shaping our strategy. Your key responsibilities will include:

• Supporter-Led Fundraising: Build and grow supporter-led activities and third-party events that inspire communities and generate essential funds.
• Challenge Events: Expand and elevate our challenge events programme, creating exciting opportunities for supporters to get involved.
• Stewardship: Support the development of innovative initiatives that foster strong, lasting relationships with donors and supporters.
• Event Support and Administration: Assist our Major Donor Events Committee with event administration, including ticket sales and supporting key events like our annual Christmas Carol Concert and updating our Fundraising CRM.

Your work will directly support life-changing rehabilitation services, from psychotherapy to physiotherapy, personal training, and beyond.

The role is part-time - 21 hours per week with flexibility. Largely remote based with travel occasionally to meet supporters and attend events.

Why Join Us?

At the Katie Piper Foundation, this is more than just a job—it’s a purpose. Here’s what makes us special:

• Creativity Unleashed: Bring your boldest ideas to life.
• Impact in Action: Be a driving force behind tangible, life-altering change.
• A collaborative and passionate team environment. 

What we’re looking for in our Fundraising Officer:

• Passionate and experience of raising funds in a supporter-led/Community/Events fundraising environment
• Planning, organising and delivering campaigns, activities and plans including marketing.
• Strong interpersonal skills, with the ability to build and manage relationships with a range of stakeholders, both internally and externally. 
• Evidence of working to and achieving income targets

If you’re ready to step up, make an impact, and be part of a charity that truly transforms lives, we’d love to hear from you.

Apply today via our website

Interviews will be held in person in London on 7th February.

We’re looking to recruit a Marketing Campaigns Officer with experience in running marketing campaigns to proactively contribute to the development and delivery of our membership campaigns and communications and engagement activity.

This is an exciting new role within the organisation and will play a key part in helping CharityComms to grow and engage our network of more than 12,000 charity communicators. 

We have an exciting opportunity to join All Ways Network as Charity Support Officer

Are you passionate about supporting the Muslim community in the UK? Do you want to use your skills to empower small grassroot groups? Can you lead and support charities to become more fundable? 

We are looking for Charity Support Officer to support AWN with delivery, understanding of the grassroots charity sector and management of our current services and to build upon our existing database. If you are proactive, organised and enjoy building relationships with different people, we want you to hear from you.

Location: Remote with some travel 

Hours: Full-time (35 hours a week) 

Salary: Starting salary £26k 

About the role 

The Charity Support Worker (CSO) will be the face of AWN and the first point of contact for grassroots organisations looking for support and guidance. Expanding AWN’s existing reach and building the awareness of AWN’s services as we try to support as many not for profits working with Muslim communities in the UK as possible. 

We desire someone with: 

• Knowledge and understanding of the challenges facing Muslim community living in the UK. 

• Knowledge of not-for-profits/charities 

• Knowledge of Grantmaking sector /Funding opportunities 

• Experience of working in small, dynamic teams

• Experience supporting grassroots charities and understanding the contexts in which they operate.

• Have some knowledge of area of work but not exclusive to: 

• Women

• Health & Wellbeing 

• Youth

• Homeless & Poverty 

• Family Services 

• Sport/ fitness 

• Religious settings 

• Crime/Gangs 

• Prisoners and Ex-Offenders 

• Refugees/Asylum seekers 

• Many more… 

Key Responsibilities but not limited to: 

• Reaching out and building relationships with organisations who meet our criteria (charities, grantmakers, other organisations, local Council across the UK 

• Carry out an initial needs assessment to identify NFPs organisational strengths and weaknesses and funding needs.

• Develop and oversee an action plan based on needs assessment. 

• Lead networking sessions and assist in organising AWN events 

• Promoting AWN’s services and activities 

• Maintain CRM records, write case studies, obtain feedback and contribute to service development. 

• Managing projects to help grow the network 

• To assist and liaise with Bid Writer and additional staff members joining the team where there may be some crossover tasks 

• Attend networking events to promote AWN’s work and services. 

• Other tasks which are relevant to the role as AWN grows 

Skills set/Person spec: 

• Experience working for an infrastructure org or similar 

• Ability to manage workload well 

• Ability to communicate well to stakeholders from diverse backgrounds and cultures 

• Ability to take initiative and work independently 

• Experience in governance, understanding of writing bid applications, and any other applicable charity service 

• Experience and ability to speak in large groups 

• Excellent written and verbal skills and able to communicate with people whose English is a second language 

The benefits of the role includes: 

• Flexible and hybrid (home/on location) working arrangements 

• Opportunity to grow with and shape the role, 

• Investment in your professional development, 

• An incredibly supportive group of staff and Board and 

• Experience first-hand the impact your work makes from our thriving, well-located community base 

Deadline is Friday 31st January 2025 at 12pm

Interviews will be held in the first 2 weeks of February 2025. Successful candidates will be notified of dates.

About the role

You will

• Celebrate the achievements of brain injury survivors across the UK, promote the services that Headway UK offers and raise awareness of the prevalence of brain injury.
• Establish Headway as a leading voice in the area of brain injury, ensuring that relevant media outlets are presented with relevant information.

What you will do

• Obtain regular positive national and local media coverage for Headway
• Produce high-quality written materials for release to the media
• Communicate with and facilitate media coverage for independent Headway charities and volunteer-led branches, helping to raise their profiles locally
• Monitor and evaluate media coverage and PR activity to enable the effective tracking of the charity’s reputation.
• Be the first point of call for all media enquiries and take appropriate action
• Manage and cultivate relationships with local and national media.
• Liaise with the fundraising department and promote its initiatives in local and national media outlets.
• Source and interview individuals willing to share their personal experiences of brain injury & to draft personal testimonies and create a database of case studies ready to be used in reaction to relevant news stories.
• Assist in the production of Headway News and other regular communications
• Assist in the planning and execution of the national campaign for Action for Brain Injury Week and to assist in the implementation of additional campaigns throughout the year

About you

We’re open-minded & welcome all applicants who believe they can succeed. Though ideally, you will:

• Have experience of working with local, regional and national media outlets, including crafting in press releases and sell-in

• Have experience of interviewing people from all backgrounds

• Have a highly collaborative working style, fostering teamwork and cross-functional cooperation.

• Be comfortable being the first point of call for journalist enquiries

• Excellent organisational abilities, with a track record of managing multiple projects and meeting deadlines efficiently.

• Exceptional verbal and written communication skills, ensuring clear, effective messaging across all channels.

Visit our website to find out more about the role, the work of Headway, the benefits we offer and apply for this job. We look forward to hearing from you.

Supporter Development Officer

We have an excellent opportunity for a proactive and professional team player with outstanding communication, decision making and interpersonal skills and a strong customer service ethic.

Apply now and join a busy Supporter Development team who cover a number of areas including raffles, lottery, membership, regular giving, reactivation, consent management, gift aid and cash giving.

Position: Supporter Development Officer

Location: Remote (with monthly onsite attendance in Sidmouth)

Hours: Full-time, 35 hours per week, 08.30-16.30, Monday-Friday

Salary: £30,515 per annum

Contract: Permanent

Closing date: Tuesday 28 January 2025

About the Role

As Supporter Development Officer, you will deliver campaigns and activities for the Supporter Development side of the Individual Giving team, successfully managing the supporter development activity in line with the agreed annual targets and the Fundraising Strategy. Working with the Senior Supporter Development Officer and the Supporter Development Manager, you will deliver the supporter development roadmap, continuously monitoring performance and making improvement recommendations.

Principle duties include:

· Managing integrated donor journeys on channels such as online, post and social, with a donor centric approach.

· Inputting into and delivering the Fundraising Strategy within the Supporter Development Team.

· Working within the Supporter Development Team to deliver a donor centric lifetime value optimised approach.

· Report on the targets and KPIs of campaign activity.

· Applying a test and learn strategy for supporter journeys, and sharing learnings with the Supporter Development Team, upskilling team knowledge and experience within key areas of delivery.

· Project managing campaigns and activity including expenditure budgets.

· Working closely and in partnership with The Donkey Sanctuary’s external agencies to deliver campaign activity.

About You

With experience of working with databases and spreadsheets, you will have a high level of data protection/GDPR knowledge and meticulous application.

You will also have experience of:

· Demonstrable experience of managing fundraising or customer service campaigns and activities.

· Project management experience.

· A proven track record of working within a team environment with complex internal stakeholders.

· Experience of managing direct marketing budgets and of supporting direct marketing analysis to enhance the performance of channels, products, and specific appeals.

· Knowledge and experience of CRM systems.

· Able to maintain a high level of accuracy and attention to detail whilst working with a number of conflicting demands and deadlines.

What you get in return…

· Competitive pension.

· Life assurance.

· 31 days holiday (including Bank holidays), rising to 34 with each full year of service.

· Wellbeing team.

· Recorded Pilates classes.

· Long service awards.

· Healthshield plan

· Free parking.

· Subsidised restaurant and shop.

About the Organisation

The sanctuary is one of the UK’s largest international animal welfare charities, currently supporting projects in over 35 countries worldwide, working for a world where donkeys and mules live free from suffering and their contribution to humanity is fully valued.

The Charity is a Disability Confident Employer, committed to safeguarding and promoting the welfare of vulnerable people (children and adults) and expects all staff and volunteers to undertake this commitment. Applicants will be subject to safer recruitment processes, including an application for a Disclosure and Barring Service (DBS) check where required for the post.

You may also have experience in areas such as Fundraising, Supporter Experience, Supporter Care, Customer Service, Project, Project Management, Fundraising Officer, Supporter Experience Officer, Supporter Care Officer, Customer Service Officer, Project Officer, Project Management Officer, Customer Service Agent, Customer Service Executive, Customer Service Support, Customer Service and Fundraising Officer.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation

Fundraising Officer – North of England

Job description

A fantastic permanent opportunity has arisen for a part-time Fundraising Officer to join our dynamic, friendly and supportive fundraising team. This is a home-based role and will suit an individual living in the North of England. You will be reporting to the Corporate & Regional Fundraising Manager and working in a very varied and exciting working environment.

The perfect candidate will enjoy forging positive and robust relationships with supporters including corporate partners, small businesses, philanthropic groups as well as supporting community fundraisers across the North of England, to raise vital income for our Association.  

You will use your creative and professional skillset to provide high-quality account management, stewardship, and growth across all managed income streams. No two days are the same and we are looking for someone who can be flexible in their approach and able to multitask effectively.

Blesma is a unique membership Association as well as a charity. Our Members (limbless veterans) are at the heart of all our work – therefore, the impact of our fundraising is clearly visible in the experiences of our inspirational injured veterans.

We would love to hear from talented individuals who want to help us raise the funds that we need to support limbless veterans. If you would like to apply for this exciting role, please read the attached Job Description and apply with your C.V. and a Covering Letter detailing why you’d be an ideal candidate for the role and how your experience and skills match those detailed in the Person Specification.

If you are uncertain about your suitability for this role, we encourage you to apply and allow us to assess your fit.

Please note that we may close this advertisement early if we receive a high volume of applications.

 We look forward to hearing from you.

About Chapter One

Chapter One is a growing charity dedicated to ensuring every child has access to one-to-one reading support at the time they need it most. 

Our innovative Online Reading Volunteers Programme aims to support 3,300 children facing disadvantage during the 2024-25 academic year, pairing five to eight-year-old children with reading support volunteers from over 140 local and national businesses. Our unique approach requires volunteers to commit just 30 minutes a week for an entire academic year, using our bespoke digital platform. The results are transformative, significantly boosting children's reading confidence and ability. Our ambitious five year plan targets growth of 20% year on year.

For more information about our programmes please visit our website. Please also take some time to visit our social media channels and watch our videos.

About the role 

With ambitious targets to support thousands more children by 2029, Chapter One is seeking a passionate, energetic Fundraising Officer to be an integral part of our Fundraising team. Reporting to our Trusts & Foundations Manager, you’ll generate income from a range of existing and new trusts and foundations, along with individual fundraising activities to contribute towards the 2024-25 fundraising target of £278,000, rising to £348,000 in 2025-26 in which you’ll have an individual target.

This new role is ideal for an early career professional who can write creative, compelling bids and build impactful relationships to make your mark in a fast-growing charity which is flexible and agile. You’ll be a proactive, determined self-starter and have high standards for yourself and others. You’ll develop and manage a funding pipeline by investing in thorough research and relationship cultivation, and you will thrive in working with funders, partners and supporters on a day -to-day basis. 

Key Responsibilities

Deliver the fundraising plan 

● Work collaboratively with the Trusts & Foundations Manager to grow Chapter One’s fundraising portfolio and meet agreed income targets from trusts and foundations. 

● Maintain a portfolio of existing trusts and foundations, ensuring an excellent cultivation and stewardship journey​ in order to build relationships and maximise income. 

● Proactively identify and research new prospective trust funders, finding creative ways to engage with them to secure support.

● Create compelling and tailored fundraising applications and reports, ensuring there is a strong emotional case for support and accuracy, to inspire prospects and supporters across trusts and foundations. 

● Contribute to the highest levels of donor care for supporters, including creative stewardship, adhering to all grant conditions and responding in a timely manner to all enquiries from supporters and prospects. 

● Research, interpret and present data about literacy and impact that makes a compelling case for Chapter One’s programmes. 

● Contribute to internal planning and budget setting for restricted and unrestricted activities, setting out clear plans and a pipeline for income generation from trusts and foundations.

● Work with the Trusts & Foundations Manager, Corporate Partnerships team and Communications team to support the development of strategies and campaigns to grow individual giving from existing volunteers and supporters.

● Undertake administrative duties to support the delivery of individual fundraising initiatives including matched-giving campaigns and Payroll Giving. 

● Work closely with the Trusts & Foundations Manager, Business Development Manager, Corporate Partnerships team and Communications team to ensure a cohesive approach and maximise all fundraising opportunities.

General

● Oversee and maintain specific fundraising administrative processes, including

recording of activity on the Salesforce CRM and internal databases.

● Maintain up-to-date knowledge of fundraising regulations, networks, and developments across the sector. 

● Adherence to Chapter One’s Donation Acceptance Policy.

● Contribute to forecasting and regular reporting, producing verbal and written reports for senior management as required.

We are looking for some of the following attributes, though you might be more experienced in some areas than others:

● A commitment to Chapter One’s mission and values.

● Experience of fundraising, ideally from trusts and foundations.

● A demonstrable track record of successfully generating income and achieving targets. 

● An ability to create compelling and successful fundraising applications and proposals. 

● Excellent written communication skills, with an understanding of how to tailor communications for different audiences/contexts.

● Strong interpersonal skills, with the ability to build and manage relationships with a range of stakeholders, both internally and externally. 

● Evidence of effective prospect research, growing and managing a pipeline, planning for your portfolio and increasing income​.

● Good financial acumen and proven ability to present complex financial information accurately.

● Excellent organisational skills, attention to detail and high levels of accuracy.

● Ability to effectively work under pressure and manage conflicting priorities.

You’ll be more successful in the role if you have:

● Experience of individual giving or employee fundraising.

● Experience of working in a charity that has a strong corporate volunteering offer.​

● Experience using the Salesforce CRM Non-profit Success Pack.

Chapter One is an Equal Opportunity Employer. We value and celebrate diversity in backgrounds and experience and are deliberate about the kind of teams we are building. Literacy is a universal concern, and we need people from all backgrounds to maximise our innovation, creativity and impact. We especially welcome applications from persons who have experienced disadvantage and/or from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation.

Chapter One is committed to safeguarding children and young people. All postholders are subject to a satisfactory enhanced Disclosure and Barring Service disclosure. Copies of our Safeguarding Policy and Safer Recruitment Policy are available on request.

Freshwater Habitats Trust is the UK’s leading charity for all freshwaters. We are an evidence-based, conservation charity that works to protect UK and European freshwater wildlife through practical and innovative nature conservation projects. 

Data and evidence are vital in prioritising our work across the organisation and building the Freshwater Network. They are also vital when influencing external audiences to achieve our mission to reverse the decline in freshwater biodiversity. 

This is a new role in the organisation and reflects an urgent requirement to collate, organise and manage a large volume of research, survey and other data collected by Freshwater Habitats Trust over the last four decades, the potential of which is not currently being fully realised. 

It is critical that through the development of an organisational data strategy we can:

· Provide evidence of our research and advocacy.

· Showcase Freshwater Habitats Trust’s expertise.

· Facilitate effective teamwork within and between project and organisational teams.

· Enable efficient project delivery and public / partner engagement.

· Guide the strategic delivery of conservation projects through Important Freshwater Area analysis mapping and reporting.

The role will work closely with the strategic Research and Data Sub-Group of the Senior Management Team who are responsible for driving this work forwards.

This position requires a creative, dynamic and enthusiastic person who works well as part of a team whilst being self-motivated and ambitious. 

Closing Date: 7th February 2025

Interview Dates: 28th February 2025