Database Support Officer Jobs in South Norfolk, Surrey

We are looking for a permanent full-time Outreach Officer to contribute their personality, energy, drive, skills and experience to add value to our Blesma Outreach team within the Independence and Wellbeing department at Blesma, The Limbless Veterans.

The role is home-based being a varied one, focusing primarily on delivering an engaging blended programme of activities that enhances social inclusion, improves the wellbeing of our members and overcomes the negative impact of disability.   The role requires a person who is a self starter, friendly, compassionate, confident who enjoys taking the initiative being creative and has a strong commitment to the veterans’ community.  

The role also involves representing Blesma and raising the charity’s profile within the local community across the Midlands. 

The Independence and Wellbeing team works collaboratively across the Association to ensure Blesma’s programmes and services can help our serving Service personnel, veterans and their families thrive and lead independent and fulfilling lives.

Blesma is unique as a membership Association as well as a charity.  Our members are at the heart of all our work, therefore, the impact of the Outreach Officer is highly visible and appreciated in the experiences of our inspirational limbless veterans.

If you are interested, and live within the following post code areas B, CV, DE, DY, LE, LN, NG, ST, WS or WV please read the attached Job Description and apply with your C.V. and a Covering Letter detailing why you would be an ideal candidate for the role and how your experience and skills match those detailed in the Person Specification.

Interview Date: Week commencing 20 January 2024

If you are uncertain about your suitability for this role, we encourage you to apply and allow us to assess your fit. We look forward to hearing from you.

Team: Individual Giving

Location: Homebased with occasional travel for meetings

Work pattern: 35 hours per week, Monday to Friday

Salary: Up to £34,210 per annum

Contract: Fixed term for 12 months

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.

Will you join us and make life better for cats?

Responsibilities of our Individual Giving Officer – Retention

• As Individual Giving Officer you will be part of a passionate and friendly team of six, working on the Retention side of the Individual Giving team. This role is crucial in supporting the delivery of Cats Protection’s Individual Giving programme.
• You will be making an impact by leading on projects across multiple communication channels to steward our wonderful supporters, ensuring they feel valued and helping to generate over £22 million a year in sustainable income for Cats Protection. This includes everything from leading the creative development of stewardship mailings, building engaging and thoughtful supporter journeys, and project managing telemarketing campaigns – all of which feature cats at the heart, of course!

About the Individual Giving Team:

• We sit within the Marketing & Income Generation directorate
• Our team is responsible for the recruitment and retention of individual supporters to generate over £22 million each year and provide leads for the other teams in the directorate
• We currently have a team of 13 working across Acquisition and Retention on our Appeals and Raffles, Membership, Sponsorship, Lottery and regular giving programs using Mail, Face to Face, DRTV, email, Digital, Social and other paid media

What we’re looking for in our Individual Giving Officer - Retention

• Experience in an Individual Giving role or similar, ideally working with agencies in the third sector 
• Proven track record of achieving income against agreed financial targets
• Experience in leading projects and managing schedules
• An understanding of the principles of Data Protection legislation and implications for Direct and Digital Marketing
• A good working knowledge of transaction and contact databases

What we can offer you:

• range of health benefits
• 26 days’ annual leave plus bank holidays, increasing with length of service
• Salary Finance, which empowers you to take control of your financial wellbeing
• and much more, which you can learn about 

Interested? Here’s how to apply:

For a copy of the job description, please contact

Application closing date: 6th January 2025

Virtual interview date: 21st & 22nd January 2025

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable.  You may be just the right candidate. 

If successful, your recruitment journey will include:

1. Anonymised application form

2. Virtual interview via Microsoft Teams

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.

• Department: Community Fundraising
• Location: Remote – home with some travel including meetings in London
• Hours of work: 37.5 hours
• Contract: Permanent, full time
• Salary: £30,000 – £33,000 per annum
• Closing date: Sunday 5th January at 11.59pm
• Interview date: 15th and 16th January 2025
• Annual leave: 33 days (plus eight bank holidays)

Benefits:

• enhanced maternity, paternity and adoption leave, and shared parental pay
• family-friendly policies
• 8% employer pension contribution (Aviva) or opportunity to continue NHS pension
• free health cashback plan (Medicash): employee cover plus up to four dependent children
• 24/7 virtual GP access (UK registered), plus access to Best Doctors
• free, confidential employee assistance programme (Medicash)
• access to a wellbeing appflexible working options including hybrid working, flexible working patterns such as part-time, compressed hours, and more*
• learning and development opportunities including bespoke training and access to LinkedIn Learning)
• commitment to employee health and wellbeing. We have a Menopause Friendly accreditation and are a Disability Confident employer

Background

Every three minutes someone in the UK develops dementia: a progressive and complex condition that can be devastating for the whole family. One in two of us will be affected by dementia in our lifetime – either by caring for someone with the condition, developing it ourselves, or both.

Dementia UK is the specialist dementia nursing charity that is there for the whole family. Our specialist nurses, known as Admiral Nurses, provide free, expert advice, support and understanding to help families care for their loved one. Every day, Admiral Nurses help families up and down the country to have the best life possible, for as long as possible.

Purpose of the job/about the role

Join our Community Fundraising team in this brand-new role to coordinate our growing Volunteer Ambassador (VA) programme delivering the recruitment, training, and ongoing support of Volunteer Ambassadors, ensuring they are equipped to represent our cause effectively.

As the Community Fundraising Volunteer Officer, you will be a a key point of contact for VAs, handling requests for their support from both internal and external sources. Collaborating with Community Fundraising Managers and Regional Fundraisers, you’ll build strong relationships with VAs, delivering exceptional stewardship and designing multi-channel supporter journeys in partnership with Regional Fundraisers.

You will deliver effective recruitment campaigns across various channels and coordinate the induction and training of VAs, both virtually and in person. You’ll also represent the charity at supporter events, networking and delivering presentations to inspire engagement.

Additionally, you will produce regular reports on marketing activities and stewardship performance, monitor financial and non-financial KPIs, and ensure accurate supporter database records in line with Dementia UK’s policies and processes.

To succeed in this role, you will bring experience in managing volunteers or a background in relationship management, with an understanding of volunteer engagement. You will have a track record of planning and developing projects, utilising databases effectively, and delivering impactful presentations.

If this sounds like you, join us now and be part of a team dedicated to making a real difference in the lives of those affected by dementia.

Our culture

In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a working environment that looks after our workforce to support them in achieving their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.

Our staff have a voice. Representatives from different roles and levels across the organisation positively contribute to and lead on our working groups around health and wellbeing, menopause, and equity, diversity and inclusion.

Dementia UK is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always.

This role will be subject to a Basic DBS check.

By applying to join Dementia UK, you acknowledge that in the event you are successful for the role, any offer and your ongoing employment will be conditional on you having or obtaining the right to work in the UK.

*Please note that any decision on flexible working is based on business needs

LOCATION - Remote 

Are you looking for an exciting and rewarding role in 2025? Apply for the Individual Giving Officer at homelessness charity Emmaus UK.

About Emmaus

Emmaus is a secular organisation supporting homeless and socially excluded people by providing a home for as it is needed, meaningful work in a social enterprise and a sense of belonging and community. There are currently 30 Emmaus communities in the UK stretching from Glasgow to Dover and Norfolk to South Wales, collectively supporting more than 850 people. There are also 3 Emmaus groups working towards the development of services in their areas. We understand that a home is more than just a roof over your head; it’s somewhere to belong, where you feel part of a community, and that’s what Emmaus offers.

About the role

You will support the Individual Giving team in the delivery of key fundraising strategies across a range of channels and income streams. This includes project-managing direct marketing campaigns, working to our digital fundraising strategy, liaising with suppliers and delivering key donor stewardship. You will play a key role in driving income at Emmaus UK as well as supporting the fundraising of Emmaus federation partners.

Who are we looking for?

Working within the Fundraising and Influence directorate, reporting to the Individual Giving Manager, the role will be central to the delivery of the strategic objectives of the fundraising team.

What we offer

· £30,400 per annum

· Working hours: 5 days per week, Monday to Friday

· Contract: Permanent

· Pension: Stakeholder pension with employer contribution

· Annual leave: 25 days + Bank Holidays + 3 concessionary days leave

· Training & development: Ongoing training and development

· Volunteering: 2 days allowance each year

· Employee assistance: 24/7 employee assistance scheme is available

· Wellbeing: Weekly wellbeing hour to promote personal wellbeing

· Flexible working: Options available, subject to the requirements of the role

· Life assurance: Death in service lump sum of 3 x salary

To apply

To apply for the role, please complete our application form and equal opportunities monitoring form and email us by Sunday 12 January 2025.

Please ensure you download the job pack and refer to the job description and person specification when completing your application form.

Those shortlisted will be invited to an interview conducted via Microsoft Teams week commencing Monday 20 January 2025.

If you would like to arrange an informal discussion about the role, please email us.

Equal Opportunities

Emmaus UK provides equal opportunity for all job applicants and employees and is committed to providing a work environment free of discrimination. We are dedicated to an inclusive culture, and we strive to create a workplace where teams of people with diverse backgrounds, characteristic, perspectives, ideas and experiences work together. We welcome applications from all individuals irrespective of age, race, gender, sexual orientation, ethnicity, religion or belief, disability, marital status or parental responsibilities.

To ensure fairness and consistency to select the best candidate for our roles, all our applications are anonymised up until an interview has been confirmed so that shortlisting is based solely upon the suitability of the candidate’s experience.

We have an exciting opportunity for an experienced Legacy and Individual Giving Officer. You’ll lead on our Legacy and Individual Giving strategy and be part of a group of outstanding fundraisers.

Working closely with the Senior Public Fundraising Manger, you will plan and develop engaging supporter communications and products across multiple channels to multiple individual audiences, including acquisition and retention. 

You will create and implement all aspects of legacy fundraising and administer legacy cases in line with best practice - communicating with executors, solicitors and all other aspects of estate administration.

In this role you will also plan, project manage and deliver a full programme of Individual Giving appeals to optimise response rates and lifetime value.

Based in Surrey, the Orpheus Centre is an independent specialist college and charity that focuses on developing independence skills through performing and visual arts and makes dramatic improvements to young disabled adults’ lives.

We believe that every young disabled person should have the same opportunities as their non-disabled peers and we offer a personalised study programme focusing on building independence, communication and social interaction skills through the arts, supported housing and a personal care service.

35 hours per week / 52 weeks per year

Opportunities for flexible, hybrid and part-time working.

Salary: £27,000 - £30,000 per annum (dependent on experience)

Excellent benefits include (but not limited to) 25 days annual leave plus bank holidays, enhanced pension contributions, Employment Assistant Program (EAP) paid days off for dependants, bereavement leave, death in service, free staff lunches and training and development opportunities.

Essential qualifications, knowledge and experience:

• Educated to A level standard or equivalent
• 5 GCSEs (Grade C or above) or equivalent including Maths and English OR demonstrable literacy and numeracy
• At least 3yrs experience delivering fundraising projects
• Experience of using and maintaining databases, especially CRM systems.
• Experience using Microsoft package in particular word and excel.
• Has worked as part of a team
• Customer service experience
• Basic knowledge of Gift Aid and how it applies to financial donations
• Knowledge of different methods of fundraising
• Understanding of charity legislation in relation to fundraising activities, in particular GDPR
• Good communication and presentation skills
• High levels of accuracy in written materials and data entry
• Excellent organisational skills with ability to work on own initiative under pressure & without direct supervision
• Excellent interpersonal skills
• Able to build and maintain good working relationships with people
• Able to prioritise, plan and organise own workload including demonstrable experience of managing a diverse workload and working to strict deadlines under pressure
• Numerate
• Good IT skills including email and data recording

Orpheus is a charity that delivers high quality services for young disabled adults. We have jobs for support workers, teachers, administrators and many more. We train, nurture and support our staff and offer a welcoming and friendly working environment. If you share our passion for changing the lives of disabled people, then we would love to hear from you.

Orpheus is committed to safeguarding and promotes the welfare of all service users. As part of our safer recruitment process and in line with Keeping Children Safe in Education 2024, online searches will form part of this process. We are committed to the promotion of equal opportunities.

This post is classed as having a high degree of contact with vulnerable adults and is exempt from the Rehabilitation of Offenders Act 1974. It is therefore subject to an Enhanced disclosure through the Disclosure Barring Service.

In order to be considered you must be eligible to work in the UK.

The Orpheus Centre is proud to be a disability confident employer.

We have made a positive commitment to employing disabled people. Reasonable adjustments will be made to the recruitment procedure as required in consultation with the applicant to ensure no-one is disadvantaged because of their disability. If a disabled person is selected for a position, reasonable adjustments will be made to the workplace, including premises and equipment, work duties and practices or policies, as appropriate. All disabled applicants who meet the minimum criteria for the role as set out in the role profile and person specification will be considered for interview.

As a Disability Confident Employer, we are:

• Challenging attitudes towards disability
• Increasing understanding of disability
• Removing barriers to disabled people and those with long-term health conditions
• Ensuring that disabled people have the opportunities to fulfil their potential and realise their aspiration

This is a great opportunity to become part of a team, which makes a real difference.

The post holder will be a source of support and expertise to Helpline Volunteers during a shift, providing emotional support and signposting options to bereaved people in their initial contact with Cruse Bereavement Support, (in call / Email / Casework). Support ongoing growth and development of the helpline through call monitoring, onboarding new volunteers and implementation of the Quality framework. 

Working alongside the Helpline Service Manager, the role will support the development and growth of the helpline.

This role will be working closely with a Project Team in Cruse who are managing our Southern Gas Network (SGN) partnership. We would like this role to participate in the development of the partnership to ensure effective rollout within our National Helpline. This would require you to attend National Energy Action (NEA) Fuel Debt Advice in the Community Training and become the point of contact for the National Helpline staff and volunteers for SGN related queries.

Due to the nature of the role, you would be expected to work flexibly on a shift basis (with availability to work between 9am and 8:15pm), including some Bank Holidays.

Criminal Record Checks

All staff are required to complete a Criminal Record check. Staff working directly with clients will be required to complete an enhanced check. We comply with the relevant codes of practice and they can be viewed online: 

• Applicants in England and Wales: DBS Code of Practice
• Applicants in Northern Ireland: AccessNI Code of Practice

Previous convictions will not prevent full consideration of your application to work with Cruse. Our Recruitment of Ex-offenders' Policy & Handling Criminal Record Check Data Policy are available on request by email.

We comply with all relevant data protection legislation and process your data fairly.

Job purpose:

This is a fantastic opportunity for someone enthusiastic about driving change to join the Huntington’s Disease Association, proactively working to advocate for and improve care for people with this rare neurological condition. 
 

As Policy and Public Affairs Officer, you will work closely with our Head of Public Affairs to influence decision makers in the NHS, and UK and Welsh governments. You will be joining the charity at an exciting time as we develop a new influencing strategy. You will help shape this work, while having opportunity to work with external stakeholders, including health professionals, civil servants and other charities, all whilst developing your skillset and policy and public affairs experience. We have had success over the past year in parliament in highlighting the issues faced by people living with Huntington’s disease, and we are now focused on building this work to help drive policy change.
 

This is a remote role, working from home mostly, but will require travel to London and other locations across England and Wales (which the charity will cover expenses for).

This is an essential role in a small, national organisation supporting people affected by Huntington's disease.

Learn more about the role in the job pack included.

Benefits:

* 25 days annual leave plus public holidays (pro rata for part-time staff)

* A pension scheme with 3% employer contribution

* Medicash scheme

* Tax-free working from home allowance

* Flexible working approach

* Supportive and positive working environment

* Fantastic learning and development opportunities

Applications:

Applications submitted without a CV and cover letter will not be considered.

Closing date for applications is Tuesday 7th January 2025, 9 am.

Interviews will be held on Wednesday 22nd January 2025.

Disabled people face significant inequalities in education, sport, leisure and employment. They often face multiple barriers to fulfilling their potential and achieving their aspirations. Sport and physical activity have the power to inspire, enable, build self-esteem, and provide success. They can improve physical health, employability, mental well-being and social community inclusion. However, many barriers prevent disabled people from accessing sport. These include a lack of coaching, clubs, transport, equipment and support networks, as well as high costs and negative perceptions of disabled people participating in sport.

We are a fairly new charity established in 2021, with big ambitions for the future. We have started with small but meaningful projects. We are reaching out to disabled people, learning from our projects, and focusing on our vision and purpose.

We are now looking for someone to join our small but mighty team as our Project Officer. This is a new role, and is crucial to the development of the charity over the next few years. You will set up and deliver new projects to enable disabled people to get active and access sporting opportunities. To do this you will develop relationships with partners, funders and the disability community. This role has the potential for growth and development. You will have a huge influence in shaping our project delivery so that we can continue supporting disabled people to achieve their ambitions through sport.

As a user led organisation, we are keen to receive applications from disabled people.

About the Richard Whitehead Foundation

The Richard Whitehead Foundation is a small charity with big aspirations to use the power of sport for the benefit of disabled people. We believe in the impact of sport: the increased mental well-being, the confidence, the self-esteem, the social inclusion and employability which can come from it.  We want disabled people to be able to thrive and benefit from all the opportunities that sport provides.

Our vision: Enabling disabled people’s ambitions.

Our purpose: We believe disabled people should have access to the life-changing power of sport.

Our mission: We place the individual at the centre of our work. We provide access to life-changing support, mentoring, information, advice, equipment, and opportunities that will spark a sustained lifetime intervention.

Our values:  Person Centred Dynamic Powerful Authentic Inclusive

Main purpose of this role

Our mentoring work provides a person-centred approach, supporting disabled people to access the life-changing power of movement and sport. We train mentors (who are mostly disabled) and match them with disabled people who face multiple barriers and are likely to remain inactive without intervention. They work together to break down these barriers and connect with local sports clubs and initiatives. We delivered our first mentoring programme in Nottingham and are now looking to expand the programme across the East Midlands and other areas in England and Wales. Alongside this we want to expand our already established Supported Runner Programme to enable disabled people to participate in shorter community runs, and to adapt the model to support disabled people into other sports.

We are looking for a proactive, confident and dynamic individual to help us set up and deliver new mentoring and supported sports projects to enable disabled people to get involved in physical activity in their communities. You will join our small creative and supportive team within an empowering, values-led organisation that is person-centred and ambitious to empower disabled people.

We are looking for someone with significant experience of delivering projects at a community level, recruiting and supporting volunteers and project beneficiaries. You will be able to work independently, take initiative and achieve results. You will keep up to date with developments in the disability and sports sectors in order to inform the development or our projects and ensure we are seeking opportunities for partnerships and funding. You will work confidently with a wide range of individuals and stakeholder groups, including disabled people, volunteers, community groups, disability organisations and local services.

Project Officer – Job description

Job Title: Project Officer

Reports to: Chief Executive Officer

Responsible for: No staff; volunteers as appropriate

Location: Home based, with travel where required within England and Wales

Hours: Part time 3 days or 22.5 hours per week

Flexibility: Flexible working hours are available. The role will require some evenings and weekend work.

Length of contract: Permanent

Salary range: £30,000 – 33,000 depending on experience (pro rata)

Project set up and delivery

• Develop and implement project plans that incorporate KPIs, milestones and responsibilities, ensuring deadlines are met and plans amended as appropriate.
• Develop effective systems, policies and procedures to support project delivery.
• Carry out administrative tasks and maintain accurate records of projects and activities.
• Deliver workshops and training sessions to volunteers and freelance mentors.
• Provide appropriate support to participants, volunteers, freelance mentors and project partners to ensure delivery of project outcomes.
• Work with the Digital Communications and Marketing Officer to develop and implement communication and social media plans to raise the profile of projects and recruit volunteers, mentors and participants.
• Work with the Digital Communications and Marketing Officer to create marketing assets and sign-up routes for projects, activities and events.
• Ensure safeguarding, health and safety and risk management policies and processes are implemented throughout all projects, activities and events.
• Work with the CEO to set and monitor project budgets and ensure we do not exceed expenditure limits.

Stakeholder management

• Manage relationships with stakeholders, inspiring confidence, maintaining quality communications and ensuring professional representation of the Richard Whitehead Foundation. 
• Identify, develop and maintain effective partnerships with local community groups, volunteers and key partners to deliver projects.
• Develop and maintain a database of stakeholders, ensure we meet our requirements under data protection legislation.

Evaluation

• Develop and implement feedback, monitoring and evaluation mechanisms to measure the impact and outcomes of projects.
• Report against KPIs, outcomes and impact measurements, providing regular updates on projects to the CEO and colleagues.
• Work with the CEO to produce insight and evaluation reports, including data and case studies for trustees, funders and stakeholders.
• Use the learning from projects to improve delivery mechanisms and to inform the development of future projects.
• Work with the Digital Communications and Marketing Officer to collect photographic and video content, quotes and testimonials for use in reports, publicity and fundraising appeals.

Other:

• Ensure all activity complies with the latest data protection legislation.
• Work effectively and collaboratively with colleagues across the Richard Whitehead Foundation.
• Attend internal and external meetings and represent the Richard Whitehead Foundation at events, where required.
• Attend occasional out of hours meetings or events as required.
• Promote and support diversity and equality of opportunity in the workplace and across all projects, and ensure people’s access requirements are met.
• Abide by all our organisational (and project) policies, code of conduct and practice.

Person Specification

1. Qualities, attributes, and behaviours 

Essential

• Person centred – You work to achieve individual need and show empathy for each individual we support. You listen and value the lived experience of disabled people. 
• Dynamic - You are positive, agile, transformative, and responsive. 
• Powerful - You are bold, resilient, and hardworking to support us to achieve our ambitions for our community.
• Inclusive - You are inclusive in your actions and behaviours considering the diversity of people we are supporting. You value people from diverse backgrounds and aim to make everyone feel welcomed, and like they belong. 
• Authentic - You are honest, genuine, and transparent in your approach.

2. Experience

Essential

• Significant experience of delivering projects, including implementing project plans and working to KPIs and deadlines. 
• Experience of developing processes and policies from scratch to effectively deliver projects and to meet the needs of participants and volunteers.
• Experience recruiting and supporting individuals to participate in projects, including volunteers and members of local communities.
• Experience building and maintaining effective relationships with stakeholders including community groups, partner organisations and funders.
• Experience of working with disabled people, either through lived experience as a person living with an impairment or by being immersed in the disability or associated community.

Desirable

• Experience in the sport, leisure, or physical activity sector.
• Experience of working in or with the charity sector.
• Experience of mentoring or working with mentors.
• Experience of delivering training and/or workshops.

3. Skills

Essential

• Excellent organisational skills, including ability to manage multiple tasks and projects, meet competing demands and tight deadlines, and to deliver at pace.
• Ability to work independently and remotely, to plan and manage your own time, and to take the initiative to solve problems.
• Ability to work effectively with others as part of a team.
• Excellent interpersonal skills and the ability to maintain successful working relationships with multiple stakeholders.
• Excellent verbal and written communication skills with the ability to adapt your communication style for different audiences. 
• IT skills with experience of using Microsoft Project, Word and Excel, or the ability to learn new software quickly.
• Analytical and methodical with acute attention to detail and the ability to display information to evaluate the impact of projects.
• Commitment to continuous improvement and ability to identify opportunities to enhance project administration processes and procedures.
• Ability to demonstrate a commitment to equal opportunities, inclusivity and diversity and to incorporate these principles across projects.
• Ability to communicate effectively with a diverse range of people connected to the Richard Whitehead Foundation.

4. Other

Essential

• Empathy and understanding of the importance of addressing and responding to the needs of different people.
• Understanding of the barriers faced by disabled people and ways to overcome them.
• Alignment to the Richard Whitehead Foundation ambitions and values, driven by impact for the people we serve.
• Willing and available to work outside normal working hours if required.
• Ability to travel to different locations in England and Wales as required by each project.

This job description is not to be regarded as exclusive or exhaustive. It is intended as an outline indication of the areas of activity and will be amended in light of the changing needs of the charity.

Benefits

• Flexible working.
• 28 days annual leave, plus public and bank holidays (pro rata for part-time employees).
• Access to company pension.
• Access to learning and development opportunities.

Safeguarding

The Richard Whitehead Foundation is committed to safeguarding and protecting the individuals we work with. As such, posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We ensure that we have policies and procedures in place which promote safeguarding and a safe working environment.

Inclusion and diversity

The Richard Whitehead Foundation strives to engage an ability-based workforce which reflects the diverse nature of our communities. We are committed to equality, diversity and inclusion and it is important to us that this is reflected in the people who work for us.

Application process

If you would like to be considered for this role, please forward a current CV with a supporting statement, explaining how you meet the person specification. Your application can be a video, audio, or word-based document – whatever works best for you.

Your supporting statement is such an important part of your application. We cannot make assumptions about your suitability, so the information you provide in your supporting statement is key for us for shortlisting. Please show how you meet each part of the person specification. Please use lots of examples. We are looking for evidence that you can thrive as our Project Officer.

Interviews are planned for the week commencing 20th January 2025.

Please let us know if you need us to adapt the process to best suit any needs around disability.

If you don’t hear from us within two weeks of the closing date, please assume that we are not inviting you to continue to the next phase, on this occasion.

Please note that all offers of employment will need references deemed satisfactory by The Richard Whitehead Foundation, a DBS check and proof of eligibility to work in the UK.

The Society for Endocrinology is seeking a Clinical Data Officer to support the national data collection and analysis of endocrine research projects. By curating large patient-centric data sets we will facilitate research into endocrine conditions, ultimately to improve patient outcomes.

The post will assist the Clinical Programme Manager and Clinical Programme Officer with the governance of the research projects, and assist in the direct clinical data collection from sites across the UK. This post will require travel to these NHS sites. 

Programme Officer

Level Water is a national charity providing opportunities for young disabled people to learn to swim. Our mission is to work in partnership with national and regional organisations to deliver affordable, adapted, high-quality swimming lessons and start a lifelong love of swimming. We are seeking a passionate and experienced Programme Officer to join our dynamic team and drive the continuous growth of our projects by recruiting more sites & swimmers.

Job Summary: The Programme Officer will be responsible for managing the onboarding process of new sites, ensuring they meet our standards, and coordinating the referral of young people and families into our swimming programme.

This role requires excellent organisational and administration skills, strong communication abilities, and a passion for promoting swimming as a lifelong habit.

Key Responsibilities

1. Site Onboarding:

● Manage the onboarding process for new swimming lesson sites, including liaising with site managers and staff.

● Ensure that new sites meet all necessary standards and requirements for delivering high-quality swimming lessons.

● Work with the Training & Development manager to provide training and support to the new site.

● Manage and maintain the new site pipeline, engaging with new sites as required.

1. Site Management:

● Develop relationships with existing sites to ensure further opportunities & growth

● Ensure all sites are invoicing correctly monthly

● Input all invoices into finance tracker

● Ensure sites meet their partnership obligations to book swimmers

1. Referral Coordination:

● Develop and manage the referral system to identify and refer young people and families to appropriate swimming lessons.

● Work closely with community organisations, schools, and other partners to generate referrals.

● Maintain accurate records of referrals and ensure timely communication with referred families.

● Keep the database updated and accurate with referrals, swimmer and application information.

1. Community Engagement:

● Build and maintain strong relationships with community partners to promote our swimming programs.

1. Administrative Duties:

● Maintain detailed records of site onboarding processes, referrals, and communications.

● Prepare and present reports on onboarding and referral activities to senior management.

● Assist with other administrative tasks as needed to support the smooth operation of the swimming programs.

1. Customer Service:

● Serve as the main point of contact for families and young people referred to our programs, providing them with information and support.

● Address any concerns or issues that arise during the onboarding or referral process in a timely and professional manner.

1. Training and Development coordination and support

● Support the Training & Excellence manager to book training for new and existing sites.

Skills and Experience

● Strong communication skills: Able to respond professionally and empathetically to parent and pool inquiries via phone, email, or in person.

● Exceptional organisational abilities: Capable of managing multiple tasks and prioritising workload effectively.

● Attention to detail: Proven ability to handle data entry, document preparation, and record-keeping with a high degree of accuracy.

● Problem-solving skills: Adept at addressing parent concerns and resolving issues efficiently by sourcing the right information from the right stakeholders.

● Technical proficiency: Familiar with Microsoft Excel, and other administrative tools.

● Team collaboration: Able to work effectively within a team environment while maintaining individual responsibilities

● Self-motivation: Demonstrates a strong personal drive to achieve goals and deliver results independently.

Longleigh is a grant-making foundation dedicated to supporting individuals and communities served by the social housing sector.

We are a small but mighty, and values-driven organisation, and are fully committed to being compassionate, collaborative, agile, insightful and ethical, in all our actions, work and interactions.

We are looking for someone to join our small, fully remote working team to work with our Head of Finance & Operations. The role is to help ensure the efficient, accurate and effectve running of Longleigh’s back-office functions and processes, primarily in delivering the organisation’s day-to-day finance administration , as well as supporting our Finance and Operations Manager with the administrative side of our HR and IT services.

To apply, upload your CV and a cover letter detailing how you meet the person specification sections, with examples (no more than two/three sides of A4, size 12 font please)

The Communications Manager plays a pivotal role in how the charity is perceived in the Learning Disability sector and beyond. We are committed to enabling those who struggle with the written word to understand the world around them and empowering them to make their own decisions. This role involves managing communications and marketing, maintaining databases, and helping to secure income to support the charity’s mission.

This is a key role within the Charity and is a great opportunity for someone wanting to build experience across all areas of external relations. You might bring with you experience in stakeholder engagement, external relations, marketing or communications. Knowledge of fundraising would also be beneficial.

Impact & Evaluation Officer

Hours of work: Part time (0.5 of full time – 17.5 hours a week) post with occasional weekend and evening work and overnight stays.
Salary: £27,000 (FTE) (this is a part-time role and the salary will be pro-rated)

About Re-engage  

Re-engage is a charity that is positive about older age and committed to fighting loneliness so that people can have social lives and friendship groups however old they are. We inspire and enable meaningful connections and shared experiences within communities across the UK for people over 75 facing loneliness and social isolation.  

Our volunteers work together to create better communities and help to enrich the lives of our members by giving them something to look forward to. Older people who may have felt very alone now feel valued as individuals, continue to form friendships, and have groups that give support. We make sure that people know they are important well into their old age.

Respectful, determined, warm, pioneering, and local: we are Re-engage and we are bringing generations together. 

Our vision is a world where no one is ever too old to make friends and enjoy social interaction. 

Our mission is to work within communities to end social isolation and loneliness in older people. 

Role purpose 

In this role you’d be supporting the Head of Impact and working alongside the policy and impact officer to deliver our impact and evaluation activities. This includes delivering our monitoring, evaluation and learning framework; conducting bespoke research; working directly with beneficiaries and volunteers; and using technology to demonstrate and communicate the impact Re-engage has on the lives of older people experiencing loneliness and social isolation. 

Re-engage is committed to learning and development and to flexibility and will provide all necessary training for the right candidate. 

Main tasks and responsibilities:

• Support the administration and ongoing development of our regular monitoring, evaluation and learning activities, including monthly, quarterly and annual reporting
• Administer the routine capture of impact and evaluation data, using our systems and CRM database, ensuring the accurate recording of data in line with GDPR guidelines and best practice
• Conduct a range of evaluations using both quantitative and qualitative methods including online, telephone and paper surveys, interviews and focus groups 
• Analyse and prepare impact and evaluation data for teams across the organisation, including our fundraising, communications, service delivery, engagement and senior management teams 
• Maintain and support the development of impact and evaluation digital content on the organisations intranet and external website
• Use technology, including Microsoft Customer Voice, PowerBI, Dovetail and Canva to analyse and communicate impact and evaluation data for both internal and external audiences, including the production of reports, infographics and digital dashboards
• Conduct primary and secondary research for funded projects and service development
• Support the administration of our Advisory Group, made up of our beneficiaries who provide regular feedback and input into our services 
• Support the administration of impact and research volunteers, delivering inductions, allocating tasks, communication and providing ongoing support 
• Support the impact team with general administration, including handling the impact mailbox, data entry and postal mailings 
• Support the administration of the impact team’s policy and influencing work
• General responsibilities:
• Show a clear commitment to Re-engage’s values, culture and mission to end social isolation and loneliness in older people 
• Take time to familiarise yourself with and follow all Re-engage policies and procedures.  
• You may be required to undertake any other duties that fall within the nature of the role and responsibilities of the post. There may be occasional out-of-hours work required. 

Person specification: 

Essential 

• A degree (or equivalent) in any subject or demonstrable equivalent experience in research/data analysis/evaluations or similar (paid or voluntary) 
• Basic data collection and/or analysis experience
• Excellent interpersonal, written, and verbal communication skills - able to engage with and communicate with older people and generally with people from all walks of life  
• Understanding of, or interest in learning about loneliness, social isolation and issues that affect isolated and lonely older people 
• Excellent IT skills and good knowledge of Microsoft packages including Excel, Outlook, Word, and PowerPoint 
• Self-motivated, organised and methodical approach to work with excellent time management and ability to work with minimal supervision and deliver against KPIs 
• A confident and competent administrator with excellent attention to detail and a strong understanding of the importance of record-keeping 
• Understanding of the importance of brand and commitment to the brand guidelines 
• A dedicated place to work in your home with sufficient broadband for permanent Wi-Fi and access to multiple cloud-based systems 

Desirable 

• A degree in a relevant field such as social sciences, psychology, social research, statistics, data analysis or similar 
• Experience of designing and/or conducting social research or evaluations, including surveys, interviews and/or focus groups 
• Understanding of a range of monitoring and evaluation methods including qualitative and quantitative methodologies of data collection 
• Understanding of confidentiality and the implications of GDPR when working with volunteers and with older people.  
• Advanced Excel or Power BI skills and experience  
• Experience of presenting data/research/findings in multiple formats e.g. reports or presentations to different audiences 
• CRM or database experience 
• Experience of working in a charity and/or with grant-funded projects 

We are an equal opportunities employer

Re-engage is committed to encouraging equity, diversity, inclusion and belonging among our team of staff and to eliminating unlawful discrimination. We want the Re-engage team of staff to be truly representative of all sections of society, and for each employee to feel respected and able to give their best.
 
How we recruit 

Diversity and inclusion are important to us. We want our team of staff to be representative of all sections of society, and for each employee to feel respected and able to give their best.   We understand that you may not meet every requirement listed, but if you feel you could make a valuable contribution to our charity, we encourage you to apply. You may be a great fit for this or another role.
 
We use the recruitment platform Hireful.  Using Hireful allows us to reduce unconscious bias and subjectivity, and candidates experience a more skills-based recruitment process which helps us to hire the best talent for our roles 
 
The application process includes an inbuilt anonymisation feature which removes identifiable personal data from your CV.   To enable this please ensure your name you use on the application form matches exactly with that on your CV.
 
We also add competency questions to the process which asses your approach to real issues that you would face in this role.   Each response is anonymised and reviewed separately by each hiring team member before the total scores are averaged to create a leader board of candidates. 

We would rather AI wasn't used for your answers as we want the real you, however we do reserve the right to reject applications if we feel the use of AI has been excessive.

Deadline to apply is Sunday 12th January 2025 and interviews are expected to be held the week of 20th January 2025.

REF-218 665

Important Information

• We allow flexible working, including the option for compressed hours. We can accept applications to work 4 days/week if preferred.

• The role will require some travel throughout the East Midlands region, and occasional travel to London. All travel expenses are covered. We strongly encourage applications from people based in the East Midlands, although this is not an essential requirement of the role.

• If you have questions about the role, please contact us. Please note that the office is shut from 20th December – 6th January.

• Interviews are scheduled to take between 13 – 15th January.

About the Citizens UK and Living Wage Foundation

The Living Wage Foundation (LWF) was launched in 2011 to tackle in-work poverty. We encourage and celebrate employers that pay the real Living Wage- calculated according to the cost of living - through an accreditation programme. We have additional schemes which address other aspects of in-work poverty, such as insecure contracts and pensions. We also run local and national campaigns to promote the Living Wage in different sectors and regions. There is more information on our website: What do we do?

The Living Wage Foundation is one of several projects run by charity Citizens UK - the home of community organising. Citizens UK train and coordinate civil society leaders to work on the issues that matter to them.

Our culture is driven by our six organisational values: Solidarity, Kindness, Courage, Integrity, Inclusion, and Relational. You can read more here.

Please note, at the Living Wage Foundation, we take a deliberately broad-based approach and accredit all organisations who pay the real Living Wage to their directly and indirectly employed staff and are committed to tackling in work poverty.  As a team we work across a range of industries and sectors to achieve this mission. We seek pragmatic coalitions in order to progress specific campaigns, and partnership around a particular issue such as Living Wage, does not imply an endorsement of broader purpose and policies.

Summary of Role

We are looking for highly motivated and organised individual to deliver our accreditation scheme. The role will work with our network of employers, and support new organisations through the accreditation process.

Responsibilities may change over time, but at present your day-to-day activities will include:

• Growing the Living Wage movement in the East Midlands. You will have remote support from a Senior Manager.

• Provide administrative support to a Programme Manager in an additional region (currently East London).

• Support one of our additional projects or schemes (such as our Recognised Service Providers, Living Hours, Living Pensions, Global Living Wage or Living Wage Funders)

• Additional responsibilities, such as: Working closely with colleagues across the Living Wage Foundation and Citizens UK, develop resources, facilitate meetings, coordinate events, represent LWF externally, contribute to our strategy, develop our policy, and prioritise your training and personal development.  

 Main Responsibilities

Living Wage Accreditation

• Support potential Living Wage Employers through the accreditation process, from dealing with initial enquiries to checking and processing their accreditation.

• Deliver a high-quality experience to accredited employers in your region and build strong relationships. Encourage employers to be advocates and engage with our additional schemes and campaigns.

• With help from the wider team, develop plans and build strategic relationships to grow the number of accreditations in your region.

• Review and monitor Living Wage policy issues and communicate these through internal and external facing guidance.

Project Support

• Provide support to projects which grow Living Wage accreditations and improve the quality of service offered.

• Engage with a diverse range of internal and external stakeholders to further project goals

• Support the growth and development of new and existing Living Wage schemes such as Recognised Service Providers, Living Wage Funders, Living Wage Places, Living Hours, Global Living Wage.

 Administration

• Respond to telephone and web-based enquiries by providing advice and guidance to employers and supporters.

• Provide administrative support for all aspects of the accreditation journey.

• Manage and keep information up to date on our administrative systems, including the Salesforce database of employers.

• Support the maintenance of our systems to ensure efficient processes

• Develop reports to enable effective monitoring and evaluation of our impact and progress against plans.

• Coordinate and administrate steering, advisory or leadership groups as required, including coordinating agendas, sending out timely papers, taking minutes and following up on actions.

Events and Communications

• Plan and organise events to celebrate and grow our network of Living Wage Employers, including playing an active role in the delivery of Living Wage Week and assisting other members of the team with event logistics.

• Represent and speak on behalf of the Living Wage Foundation at internal and external meetings and events.

• Develop or feed into employer resources including marketing materials, blogs, reports, templates and guides.

General

• Work with Citizens UK Community Organisers, members and leaders to promote civic engagement with and ownership of the Living Wage campaign.

• Responsibility for delivering agreed areas of the Living Wage Foundation’s work plan and leading on agenda items to report into team meetings.

• Feed into the Living Wage Foundation strategy and objective development.

• Work collaboratively with colleagues to share learnings and experience and ensure that we are meeting the expectations of our network and stakeholders.

  Personal Specification

(D) Desirable, (E) Essential

EXPERIENCE:

• A minimum of 2 years proven, comprehensive experience in an administrative role (E)

• Experience of managing and updating Salesforce or similar databases (D)

• Experience of delivering a range of high quality communications materials, including websites, reports, newsletters (D)

KEY SKILLS AND KNOWLEDGE

• Excellent time management skills with the ability to juggle a wide range of competing demands (E)

• Understanding of database and systems management (E)

• Ability to take in and interpret information and present in a succinct manner (E)

• Excellent communication skills, both verbally and written, combined with the ability to liaise with senior stakeholders (E)

• Ability to act on own initiative to introduce and develop new systems as appropriate (E)

• Strong attention to detail  (E)

• Strong IT skills to include MS Office and database software (E)

• Understanding of the policy and campaign landscape in the UK (D)

PERSONAL ATTRIBUTES

• A proactive approach to all areas of work with a ‘can do’ attitude and a flexible approach to work demands (E)

• A strong commitment to the Living Wage campaign and principles of Citizens UK (E)

 About the Application Process

The Living Wage Foundation is committed to being an inclusive employer. We would love to see applications from LGBTQIA+ people, people from racialised communities, people living with disabilities and people of faith. We want our employees to be themselves and thrive doing so, and we have employee networks to support staff. Even if you don’t quite meet all the required criteria still consider applying, as we invest in our employees and support them to develop the skills and knowledge required to deliver their role.  It’s important that our team represents the communities we serve, therefore we are particularly interested to hear from candidates who have experience of low pay.

At Citizens UK, we use Applied, an applicant-tracking recruitment system. Applied aims to overcome unconscious bias in recruiting. The responses are anonymised and reviewed by the panel. The Applied platform also asks some demographic questions before you start your application. Citizens UK cannot see individual demographic responses, only summary statistics to monitor our candidate pool for balance. Applied aims to give an equal chance to be hired irrespective of background. Candidates can opt out of answering the demographic questions.  

We welcome applicants from different backgrounds and will do our best to meet reasonable adjustments and access needs for disabilities during and after the recruitment process.  

Applicants must have the right to work in the UK as Citizens UK is unable to sponsor visa applications. Our community organisers work in the community and their employment is subject to satisfactory standard/enhanced DBS checks.  

For questions and reasonable adjustments regarding your application including information in a different format, or our recruitment process, please contact us.

Got any more questions?    

If you would like further information on the role, the organisation, or our commitment to addressing under-representation and the development and progression of all colleagues, we would be happy to answer any questions, please contact us (Please note that the office is shut between 19th December – 6th January).