Crm Jobs

Salary: £42,479 per annum pro-rata, rising to £44716 pro-rata after 12 months in London (or £39,290 pro-rata per annum rising to £40,526 pro-rata after 12 months outside of London).

Location: Home based, or office based at Society Building, 8 All Saints Street, London N1, in line with NCVO’s flexible working policy or home working policy.

Closing date: 14th April

Shortlisting date: 17th April

Interviews: 25th April

About NCVO

We are the charities charity. For over 100 years, NCVO has stood shoulder to shoulder with communities, championing and celebrating voluntary action.

Our membership is made up of over 17,000 voluntary organisations across England, from small, grassroots community groups and social enterprises, to large, far-reaching charities.

We believe that communities are strengthened by voluntary action. We therefore want charities to thrive and be empowered to deliver for people and communities.

​About the Services and Partnerships directorate

This role sits within the Services and Partnerships team, which includes our Training, Consultancy, Membership, Practical Support and Fundraising and Partnerships teams. As a collective, this team generates significant unrestricted income for NCVO ensuring our vital support of charities across England is sustainable.

​Our Practical Support team provide an essential lifeline to charities, giving guidance and support on issues that affect charities such as Governance, Fundraising, Finance and Volunteer Management.

​Being in the Services and Partnerships team enables us to have sectoral impact, supporting charities to thrive. We strive for sectoral excellence, putting charities and their needs at the centre of what we do.

About the Training and Consultancy team

NCVO is an established and trusted training provider to over 6,000 people each year from across the charity sector and beyond.

We run our training services as a social business, offering cost effective, high-quality learning. Our wide-ranging well-respected portfolio of training aims to give the people working or volunteering for a charity what they need to thrive in their role. Our training also generates significant income for NCVO, playing a vital role in our financial sustainability and allowing us to achieve our mission.

Our training programme has three key strands; open (delivered live online), in-house (delivered online and/or face to face with an organisation on a specific theme) and eLearning. With support and oversight from the Training and Development Manager this role is responsible for the smooth running of the second of these three areas.

About the role

We attract learners from every corner of the country, every type of charity and social purpose organisation. Through our open and bespoke training we are able to make training more affordable and allow a range of charities to access quality training either online or face to face.

To be successful in this role, you’ll bring experience in managing programmes, events, or courses, along with an ability to use technology and learn new systems. Experience with customer management systems for project coordination and reporting will be valuable. 

You’ll be comfortable working in a dynamic environment with changing priorities and will have an understanding of learning priorities for charities alongside a strategic mindset. Above all, you’ll be motivated by delivering excellent support and creating meaningful impact for our learners.

Equity, diversity and inclusion

NCVO is fully committed to equity, diversity and inclusion in our sector. We want this to be reflected in the diversity of the people who work for us and we welcome applications from people from all backgrounds and identities. We particularly welcome applications from under-represented groups in the voluntary sector and those with diverse, lived experience. As part of our commitment to employing disabled people, all disabled candidates who meet the minimum requirement for all competencies on the person specification will be guaranteed an interview.

​If you have access needs or require reasonable adjustments as part of the recruitment process, please let us know. Shortlisted candidates will be asked to complete a pre-interview task and will have one week to complete the exercise. Interview questions will be shared in advance. 

NCVO is an equal opportunities employer and we welcome applications from everyone. Charity No. 225922.

Benefits for NCVO employees

​NCVO offers attractive benefits including:

• ​25 days’ annual leave (for full time staff and pro-rata for part-time staff) and office closure between 25 December and 1 January inclusive. After three years' service annual holiday increases to 27 days, and after five years to 30 days, (pro rata for part time staff)
• ​the option to purchase or sell up to five more days each year
• ​five days’ volunteering leave (pro rata for part-time staff)
• ​2.5 extra ‘wellbeing’ days off during the year
• ​enhanced pay for sick/maternity/adoption leave
• ​subsidised gym membership
• ​season ticket loan
• ​flexible working, including opportunities to work from home/off site
• ​monthly homeworking allowance for permanent homeworkers
• ​monthly office worker allowance for those who have to work from the office on a daily basis
• ​generous employer pension contribution of up to 8.5% of salary, into our stakeholder pension scheme (linked to employee contribution)
• ​training and development opportunities.
• ​The opportunity to join Hospital Saturday Fund health cash plan for free at the basic level of cover, or at a reduced rate for other levels of cover
• ​24-hour free and confidential employee assistance programme

​We’re located a short walk from London King’s Cross station in a modern accessible building, overlooking Regent’s canal.

The Organisation

The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are Hyde Park, Kensington Gardens, The Green Park, St James’s Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park.

We also manage other important public spaces including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other iconic green spaces are among the most visited attractions in the UK with 77 million visits every year.

We are now looking for a Visitor Support and Resolutions Manager to join us on a full-time, 12-month fixed-term basis, working 36 hours per week.

The Benefits

• Salary of up to £38,500 per annum, depending on experience
• 26 days' annual leave (pro rata) plus public holidays, increasing to 29 days after 3 years’ service
• Pension scheme (3% employee contribution; up to 10% employer contribution)
• Hybrid/agile working options
• Private medical insurance and healthcare cash plan
• Employee assistance programme and access to mental health first aiders
• Learning and development opportunities
• Cycle to work scheme
• Offices in a beautiful location

This is a fantastic opportunity for a customer service professional with line management experience and strong CRM skills to join our iconic organisation.

You will enjoy a truly unique and inspiring environment, surrounded by natural beauty and heritage that makes every day extraordinary.

Even better, you will have the chance to shape unforgettable experiences, where your work will enrich the visits of millions of people who enjoy our parks every year.

So, if you’re ready to be part of something truly special, and work within London’s most treasured green spaces, read on and apply today!

The Role

As a Visitor Support and Resolutions Manager, you will lead a team to deliver exceptional service to our visitors and colleagues across all communication channels.

Working with multiple departments, you will ensure consistent messaging and share valuable visitor insights to support continual enhancements to their experience.

Beyond this, you will also optimise our CRM system to simplify processes and elevate the quality of service we provide.

Additionally, you will:

• Act as the escalation point for complaints and enquiries
• Deliver training on visitor support processes and the CRM system
• Oversee reception and postal services at our HQ

About You

To be considered as a Visitor Support and Resolutions Manager, you will need:

• Line management experience within a customer service context
• Significant experience of managing a CRM system (ideally Microsoft Dynamics)
• Excellent verbal and written communication skills
• Good negotiation and conflict resolution skills
• GCSEs (or equivalent) in Maths and English Language – Grade C/4, equivalent or above

Other organisations may call this role Customer Service Manager, Visitor Experience Manager, Customer Support Team Leader, Customer Resolutions Manager, or CRM Manager.

We want to put everyone in the best possible position to succeed and use Recite-me accessibility software. At the top of the application page, there is an “Accessibility Tools” button which you can use to complete the application form in a way that works for you. If you think that you may need more support to complete our application process, please do get in touch.

The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. Please visit our website to find out more on our approach to Equality, Diversity and Inclusion.

Recently named Charity of the Year by Just Giving Awards 2022, we’re committed to moving further, faster to accelerate change for everyone affected by a brain tumour. Brain tumours kill more children and adults under 40 in the UK than any other cancer. We know that a cure can’t wait.

The Community Fundraising Team is an integral part of the Charity Fundraising Portfolio, by supporting a diverse range of inspiring supporter led fundraising activities. It is an exciting time to join the Team, as we plan for 25/26.

You will be one our 6 Regional Community Fundraisers, based across the UK. Covering the South & South East region, you will focus on our key audiences of Individuals, Supporter Groups, Community organisations, Regional Corporates & Volunteers. Through the provision of exceptional stewardship & fundraising support, you will engage the community, maximising opportunities to raise funds in the Region. You will make the most of your boundless energy & creativity to inspire our community and will be the regional driving force, ensuring our Supporter Groups continue to thrive, & our annual Community Fundraising Campaigns including, The Big Bake & Twilight Walk Own Walks are a success.

You will be passionate about the Role and in supporting the delivery of our strategic plans and objectives across the Region.

WHO WE'RE LOOKING FOR:

You’ll be a talented and highly motivated individual with a proven track record in community fundraising. With a “can do” approach, passion and enthusiasm, you’ll inspire and motivate our supporters. You will work tirelessly to ensure that they receive the best possible experience and see themselves as an integral part of our community. You will be confident in juggling a myriad of competing priorities and work well under pressure to meet deadlines. With exceptional communication skills & the ability to build relationships with a range of stakeholders, you will be creative & agile in your approach in making the most from a fundraising opportunity.

KEY ACCOUNTABILITIES:

• Developing & implementing a Regional Community Fundraising Strategy 25/26.
• Achieving agreed regional fundraising KPIs & contributing to the overall delivery of annual fundraising budgets and targets.
• Recruiting, building and maintaining relationships with the Community across the Region. Aiming to increase their fundraising and encourage their ongoing participation in events and activities. This may be through community fundraising or using our fundraising products or initiatives.
• Recruiting, training and managing a network of regional volunteers who will support activity in the Region.
• Working collaboratively across the wider Charity Team to identify fundraising opportunities & maximise income in the region.
• Keeping our CRM fully up to date with information about our supporters and their activities. Using that data to understand what motivates our supporters in order to provide excellent stewardship.

About African Child Trust (ACT) 

ACT is a growing international development charity with a Christian ethos, dedicated to educating disadvantaged children and empowering widows in Africa. Since 1998, we’ve supported children from primary school through to university and equipped widows with income-generating skills to sustain their families. Working with our local partners, we implement projects in education, livelihoods, sanitation, and health across eight African countries: Burkina Faso, DR Congo, Kenya, Malawi, Nigeria, Tanzania, Uganda, and Zambia. 

Admin & Finance Manager Role: 

We are in an exciting phase of growth and expanding both our impact and reach to more children and women in Africa. We are seeking a proactive, organised professional to join our small, dynamic team in a senior role reporting to the Director. You will oversee financial management, supporter care, and the smooth running of the organisation, leading a small team of staff and volunteers. 

Finance Responsibilities: 

Maintain financial records and systems, ensuring accuracy and up-to-date information. Process donations, perform bank reconciliations, and record all transactions. Prepare budgets and produce management accounts to support the charity’s operations. 

Supporter Care Responsibilities: 

Supervise staff in responding to supporter enquiries with empathy and efficiency. Manage supporter communications, including child sponsorship updates. Liaise with overseas partners to provide accurate, timely updates for sponsors. Oversee CRM database, ensuring data integrity and secure stakeholder information. 

Additional Responsibilities: 

• Manage office processes, policies, and procedures. 

• Recruit, induct, and onboard staff and volunteers. 

• Support the development of communication strategies and social media content.

• Assist with planning and executing fundraising events. 

• Ensure a safe,and supportive office environment. 

Essential Criteria: 

• At least 5 years of experience in Admin and Finance (bookkeeping) role. 

• Proficiency in Microsoft Office suites and database management. 

• Excellent verbal and written communication skills. 

• Strong organisational skills, ability to prioritise tasks and manage time efficiently.

• Self-starter with attention to detail and the ability to work independently.

• Resourceful, proactive, and able to think critically. 

• Strong interpersonal and collaborative skills. 

This post is covered by a genuine occupational requirement and applicants will be expected to clearly demonstrate that they are in sympathy with and will support all aspects of the African Child Trust faith and ethos statement. 

To Apply: 

Please submit your CV accompanied by a supporting statement to demonstrate your suitability for the role and how your experience matches the person specification. Also, highlight your most relevant, recent experience for this role. 

Use of CVs: 

Our policy is to recruit our employees based on their suitability for the work to be done. All CVs received prior to the closing date of the role will be considered providing they are accompanied with a covering letter. CV’s will be kept in line with our Data Retention Policy, as required by the General Data Protection Regulations.

Who We Are:

Forget everything you think you know about employment services. We do things differently — really differently. We’re a bold, award-winning organisation that’s flipping the script when it comes to helping people with convictions rebuild their lives.

Here’s how:

1. We train prisoners as Recruitment Consultants. Yep, real skills, real opportunities. You will be there manager.
2. We bring employers inside prisons to meet, interview, and sometimes hire talent on the spot.
3. We work closely in the community, breaking down barriers and helping people find meaningful employment after release.

The Role:

As a Community Employment Consultant, you’ll be the crucial bridge between prisons, employers, and the community. You’ll champion our candidates, support the senior team, and work closely with our inspiring peer-led team behind bars.

What You'll Be Doing:

✨ Build strong, collaborative relationships with prison staff.
✨ Work alongside the Head of Inside Job to organise buzzing monthly interview days.
✨ Connect with local and national employers, selling them on the incredible potential of our candidates.
✨ Craft creative strategies to engage employers who want to make a difference.
✨ Build vital relationships with Probation, DWP, Local Authorities, and third-sector heroes.
✨ Keep everything ticking over using our snazzy custom CRM portal.
✨ Provide hands-on, compassionate case management to individuals in the community, helping them overcome hurdles and land jobs.

Who You Are:

We’re not big on box-ticking, but here’s the sort of person who thrives in this role:

�� Comfortable and confident working in Prisons and Young Offender Institutions (you’ll need to pass vetting, of course!)
�� Empathetic, non-judgemental, and a brilliant listener
�� Aware of the barriers facing people with convictions, and ready to help smash them
�� Curious about the world of work, local industries, and employment trends
�� A natural relationship-builder who can talk to anyone — from CEOs to candidates
�� Organised, IT-savvy (MS Office etc.), and able to keep good records
�� Strong writer – whether it’s CVs, disclosure letters, or impactful emails

Bonus points if you’ve got recruitment or case management experience .
Even bigger bonus points if you’ve got lived experience of the criminal justice system — we value it highly.

Ideally you will need to drive for the role as our prisons are located on the outskirts of Birmingham and you will need to visit it once a week. The office is located in the city centre. 

Why Join Us?

This isn’t just another job. It’s an opportunity to be part of something genuinely groundbreaking. It’s a cliché but we mean it.

Our team is proudly diverse. Many of us — including our amazing Community Consultants — have lived through the criminal justice system. Your background and story matter to us.

You’ll get:

✔️ A salary that recognises your skills (£30-35K)
✔️ Real impact: you’ll change lives every day
✔️ Supportive, inspiring colleagues who care about what they do
✔️ Flexibility: Interviews can be online or face-to-face
✔️ A warm, welcoming team coffee catch-up to cap off the 

Are you interested in a career in data and looking for your first step? If so come and join our team and contribute to the incredible work that we do across Sue Ryder.

As Database Assistant you’ll be a key team member of a busy Supporter Data & Insight team, providing administrative support to the Head of Department and other team managers. You will also be:

• Helping to keep fundraising database clean
• Writing back to the system all mass communications we’ve had with our supporters
• Matching different sets of files
• Administrative support for the data team

This is an excellent opportunity for someone beginning their career in data to work alongside an experienced, friendly team learning about all aspects of Supporter Care, Data and Fundraising compliance.

To hit the ground running ideally you will have excellent communication skills and the ability to organise and prioritise a busy workload. You will have experience of using Microsoft Excel and experience of working with databases would also be an advantage. What is essential is to be a team player with an enthusiasm for fundraising in order to succeed in the role and progress your career with us.

Competitive Benefits Package
- 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time)
- Company pension scheme
- Staff discount with thousands of retailers
- Refer a Friend scheme - £250 payment
- Enhanced maternity, paternity and adoption pay
- Access to Employee support programme
- Employee Networks - LGBTQ+, Ethnic Diversity and Equality, People with Disabilities, Women and Non-Binary Individuals
- and lots more. Please visit our careers website for the full list.

Closing date:14th April
Interview date: 25th April
we’ll contact you if you’re shortlisted. This will be a virtual interview. (Excel test + Interview)

If we find a suitable candidate we may close the listing early

We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and continue to make Sue Ryder a great place to work, and attract and recruit the best, most diverse workforce possible. We are particularly interested in increasing applications from the global majority, LGTBQIA+ and people with disabilities as they are currently underrepresented in our organisation.

Please let us know if you have any feedback to make our recruitment processes more accessible and inclusive or if you require any adjustments made to your application or interview process 

If you want more than just a job, we want you.
Join the team and be there when it matters.

Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone. We are there when it matters.

 

Founded in 1685, the Royal Dragoon Guards (RDG) is an armoured cavalry regiment based in Warminster, Wiltshire The Regiment has a rich history, with strong historical roots in Ireland and Yorkshire. From the Battle of Waterloo, to firing the first and last shots of the First World War, to landing the first tanks in Normandy on D Day, to operating in the Iraq and Afghanistan conflicts, the Regiment has always played a central role at the heart of the British Army.

We are looking for a talented individual to join the Royal Dragoon Guards as our Head of Engagement and Fundraising. In this pivotal role, you will drive engagement, communications and fundraising activity across the regimental family of around 15,000 soldiers, veterans and their families, with the aim of supporting our regimental mission and enhancing our charitable activities. If you are passionate about communications and fundraising, and dedicated to serving our regimental family, we want you on our team.

About the Role

Reporting to the Regimental Secretary, you will be responsible for designing and delivering engagement, communications and fundraising strategies that resonate with serving soldiers and officers, veterans and their families, as well as with external supporters such as corporate partners, trusts, and the general public. Your leadership will be crucial in fostering strong relationships and generating income for the Regimental Charity, ensuring we meet the core objectives of our Regiment.

Key Accountabilities

•  Develop and implement a comprehensive communications plan tailored to our regimental family and supporters.
• Develop and use multiple communications channels including website, social media (Instagram, Facebook, etc.), digital newsletters, events, media, and direct communications to increase engagement and awareness.
• Create and execute a robust fundraising plan with a focus on individual giving (including legacies), major donors, trusts, and corporate partnerships.
• Build and nurture strong, systematic relationships with donors and supporters, ensuring ongoing commitment and loyalty.
• Act as the public face of the Regiment, effectively communicating our mission, impact and fundraising needs at public events, conferences, and in media engagements.
• Develop systems, processes, and policies that underpin an efficient fundraising operation, including the implementation and management of a state-of-the-art CRM system for accurate supporter data.

Who We Are Looking For

We are seeking a hands-on, creative and strategic professional with a proven track record in communications, engagement and fundraising, and a strong empathy and affiliation with the work of the British Army. We are a small team, so you need to be able to think strategically but be hands-on in implementation. If you thrive in a military mission-driven environment and are eager to make a tangible difference in supporting our regiment and its legacy, you might be the perfect fit.

This role offers an exceptional opportunity to serve at the heart of a distinguished regiment and military charity. Your efforts will fortify engagement within our regiment, while driving the long-term success and sustainability of our charitable endeavours.

Please email applications by clicking the apply button. Applications close 12th May

We have some big fundraising plans, and as we look towards a major appeal later this year, we are growing our fundraising team. 

Our Trusts and Foundations Fundraiser will be able to write compelling cases for support, bringing in funding from a range of charitable trusts to support delivery of our programmes, directly supporting people living with cancer in our region. They will be detail focussed, able to engage suitable funders and work effectively with colleagues to identify opportunities to attract support.

Working as part of a small but highly effective fundraising team, the successful candidate will have highly developed writing skills, be motivated to work towards challenging income targets, and be committed to making a real difference to lives affected by cancer in our community. 

It is an exciting time to be joining our fundraising team, and if you are up for a challenge and want to help us achieve amazing things for our community, please get in touch.

Cause: Health Charity
Role: Senior Data Operations Officer
Working arrangements / Location: Central London - Hybrid
Employment Type: to start ASAP – 18 months Temp
Salary/rate: up to £22.68 an hour - £41,278
Working hours: 35 hours per week

This role is pivotal in supporting the charity’s data and systems transformation programme, ensuring the effective management and maintenance.
 
Key Responsibilities

• Oversee the day-to-day management including licence management, user permissions, and training
• Ensure supporter data, processes, and systems are efficient, high quality, and compliant with relevant regulations
• Collaborate with the CRM Business Analyst to gather requirements for a new CRM and support the implementation of a Super User structure
• Act as a subject matter expert for Microsoft Dynamics 365 and ThankQ
• Maintain and develop training materials for CRM users, ensuring data quality standards are met
• Provide user support, triage tickets, and resolve issues on the service desk platform, Manage Engine
• Oversee scheduled data feeds and troubleshoot issues with the Data Integration Specialist
• Contribute to the Data Quality Programme by developing and standardising data capture and monitoring processes

Skills and Experience Required

• Proven experience in a Senior Data Operations Officer or similar role, ideally within the charity or non-profit sector
• Experience working with Microsoft Dynamics 365 and structured query language (SQL) Server Management Studio
• Practical knowledge of General Data Protection Regulations (GDPR) and ensuring compliance
• Strong IT skills, including comprehensive knowledge of Microsoft Office and Excel for data manipulation and analysis
• Experience in providing database training, creating processes, and procedures

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

The Talent Set is partnering with ellenor in their search for a Head Of Individual Giving. This role will lead on income from appeals, digital acquisition, in-memory giving, lottery, legacy, and philanthropy. You'll lead a talented team of four, developing and implementing strategies to build a strong and active supporter base across diverse audiences. This is great opportunity for an individual giving manager looking for career progression into a Head of Individual Giving role.

About the Role:
As a key member of our Income Generation team, you'll be instrumental in developing and executing a growth plan to maximise income and supporter engagement. You'll leverage your expertise in team leadership, data segmentation, and supporter behaviour analysis to drive significant fundraising growth. You'll also play a critical role in fostering long-term supporter loyalty and ensuring exceptional donor care.

Key Responsibilities:

• Strategic responsibility and leadership of Individual Giving, with income responsibility of circa £2 million
• Lead and motivate a team of four fundraisers.
• Drive growth across all Individual Giving income streams (appeals, digital, in-memory, lottery, legacy, philanthropy).
• Utilise data analysis and segmentation to optimise campaigns and supporter journeys.
• Manage budgets and financial reporting, forecasting as needed
• Ensure compliance with charity law, GDPR, and fundraising best practices.
• Cultivate strong relationships with donors and stakeholders.
• Develop innovative fundraising propositions and products.
• Oversee direct marketing campaigns across online and offline channels.
• Manage and optimise the database.

About You:

• Proven track record in Individual Giving fundraising, experience with lottery would be of benefit
• Strong leadership skills and experience managing a team.
• Data-driven approach with experience in setting and reporting on KPIs.
• Excellent communication and presentation skills.
• Strong understanding of fundraising technology and CRM systems
• In-depth knowledge of charity law, GDPR, and fundraising regulations.
• Experience in budget management and financial reporting.
• Supporter-focused with a passion for building lasting relationships.

What We Offer:

• Salary: circa £41,000
• Opportunity to make a significant impact on a vital cause.
• Mix of home based and being at site, 2-3 days a week

We highly encourage you to submit your CV as soon as possible to be considered for this exciting opportunity as interviews are taking place on a rolling basis.

Please note that due to the high volume of applications, we may not be able to respond to every applicant, but we truly appreciate your interest.

We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process

We have some big fundraising plans, and as we look towards a major appeal later this year, we are growing our fundraising team. Our Philanthropy Fundraiser will focus on corporate, major donor and regular givers, ensuring we maintain great relationships with all these groups, as well as bringing new supporters on board. While we are fortunate to have a strong base of support, we know there is huge potential for developing our support, particularly in Telford and Mid Wales.

Working as part of a small but highly effective fundraising team, the successful candidate will be motivated to work towards challenging income targets, confident in pitching and presenting, and committed to making a real difference to lives affected by cancer in our community. 

If you have great communication skills, an appetite for fundraising and/or business development, and want to work in a dynamic team doing genuinely impactful work, we would love to hear from you.

Unseen is working towards a world without slavery. We provide safehouses and support in the community for survivors of trafficking and modern slavery. We also run the Modern Slavery & Exploitation Helpline and work with individuals, communities, businesses, governments, other charities, and statutory agencies to stamp out slavery for good. 

Purpose of the role:

You will help form part of a UK-wide team of remote Helpline Advisors operating the only modern slavery specific helpline in the UK. Answering incoming calls, making callouts, sending emails, drafting referrals to external agencies, and maintaining accurate data will be your day-to-day responsibilities. You will contribute to a service that as well as providing information, advice and guidance to our service users, also helps create one of the largest non-governmental bodies of data on the scale of modern slavery in the UK which is used to influence strategy and policy at local, national and international levels. You will provide trauma informed and person-centered information, advice, and guidance to a variety of caller types, including people in and out of exploitation, professionals, members of the public, and businesses.

To apply: 

• Please complete Unseen’s Helpline Advisor application form for the role, and;
• Please send a copy of your CV to jobs @ unseenuk. org with reference to the job title.

The deadline for applications is 20th April, however we reserve the right to close the deadline early if sufficient applications have been received. As such, we encourage motivated candidates to apply early.

The date of interviews will be confirmed depending on the closing date.

As an organisation focused on equality and diversity, we welcome applications from all sections of the community and all backgrounds, including those with a lived experience of modern slavery, those from ethnic minority groups, those with disabilities and those from the LGBTQ+ community. 

Any questions, please contact jobs @ unseenuk. org. 

Job title: Philanthropy Manager

We are seeking our first Philanthropy Manager to cultivate, solicit and steward a portfolio of donors and prospective donors (including alumni and other individuals, companies and charities) to generate major gifts £10,000 - £1 million+ for the Trust.

The successful candidate will join a small Executive Team of two (Director and Stewardship Officer) and work closely with our newly appointed Chair (from 6 July 2025), the Board of Trustees, and members of its sub-committee for Alumni Relations, Fundraising and Communications.

The first Kennedy Scholars departed for Harvard and MIT in 1966. In 2026 we will celebrate the 60th anniversary of this significant milestone in our history. The impact of this life-changing opportunity over the past 60 years will feature strongly in our new fundraising campaign.

Reporting to: Director of the Kennedy Memorial Trust (KMT)

Hours: Full-time 37.5 hours per week. We understand that full-time hours may not suit all candidates, so there is some flexibility in the hours and work schedule.

Contract: Permanent

Compensation: Salary £45,000 FTE, 30 days holiday plus bank hols (FTE) and 8% employer pension contribution after 3 months’ service

Location: Home-based but within easy access to London. The post holder can work on a hybrid basis, combining predominately home-working with regular in-person meetings in London. Travel from home to London for work and meetings will be paid in accordance with any expenses policies in force at the time.

The role involves some travel, in addition to the London working requirement, for meetings/events with donors, scholars, trustees and other stakeholders – ie monthly within the UK and twice a year to the US. There will also be occasional evening and weekend commitments.

Equality, diversity and inclusion are a key part of our values, and we encourage applications from all backgrounds.

Please note, we are unable to offer a work visa for this role and so you must have the right to reside and work permanently in the UK.

About the Kennedy Memorial Trust

The Kennedy Memorial Trust funds exceptional UK students to pursue graduate studies at Harvard University and the Massachusetts Institute of Technology. Established as a ‘living memorial’ to President Kennedy following his assassination, the Trust has supported around 600 Kennedy Scholars since the first cohort in 1966. In addition to the scholarships, the Trust manages and maintains a memorial at Runnymede in Surrey.

The Trust prides itself on the talent and service of the candidates it selects. Following their time at Harvard or MIT, scholars have gone on to play leading roles in the UK and across the world, in public service, the law, science/technology, health, education, business, charities, the arts and media. Alumni of the programme include Lady Mary Arden (Supreme Court Justice from 2018 to 2022), Lord Mervyn King (Bank of England Governor from 2003 to 2013). David Miliband (ex Foreign Secretary, now CEO of the International Rescue Committee), Dame Kate Bingham (Chair of the UK Government's Vaccine Taskforce), Zanny Minton Beddoes (Editor-in-Chief, The Economist), and Matt Clifford CBE (Co-founder of Entrepreneur First and Chair of the UK's Advanced Research and Invention Agency).

The Trust is a registered charity (number 234715) and is responsible for the Kennedy Memorial Fund. In accordance with the Deed, Trustees are appointed by the UK Prime Minister, the Presidents of Harvard University and the Massachusetts Institute of Technology, or by the President of the United States. Originally funded by public donation, the Trust has developed a medium-scale fundraising programme over the last decade and is now planning a more ambitious campaign as the foundation for its future development.

The role

1. Fundraising activity

Contribute to the development of the new fundraising strategy.

Research, identify and pursue fundraising opportunities that meet the Trust’s strategic objectives.

Lead one-on-one and small group meetings with Trustees and key supporters to identify, develop and deliver fundraising objectives.

Assist Trustees in developing and maintaining their portfolios of prospects and donors.

Write compelling fundraising proposals and applications for funding, including bespoke proposals tailored to specific individuals.

Initiate and nurture relationships with potential high-level donors aiming to establish a strong and long-term philanthropic relationship

Lead one-on-one and small group meetings with high-level donors and potential donors and ask them for significant financial contributions.

Maintain and develop professional, trusted and productive relationships with current and past donors, and with a range of priority stakeholders.

Use appropriate and effective negotiation skills to motivate and guide donors to make gifts at a high level.

2. Processes and Procedures

Ensure the Trust is compliant with all relevant aspects of the Fundraising Regulator’s Code of Fundraising Practice and the Charity Commission.

Maintain a professional approach to handling sensitive and confidential information, complying with privacy and data protection legislation.

Maintain the Trust’s suite of policies and procedures related to fundraising and donor engagement.

Actively engage in external networks to identify new prospective donors.

Contribute to monthly and quarterly fundraising performance reports and present progress to the trustee board and its committe

Accurately record donor interactions in the CRM database and contribute to improving data management and analysis processes.

Regularly update the Executive team on fundraising activities and seek their input and support as needed.

Work closely with the Stewardship Officer to develop and implement solicitation and stewardship plans for donors and prospects.

Participate in team decision-making by suggesting creative solutions and engaging in strategic planning discussions.

Any other duties which may be required by the Director.

Other Responsibilities

As a small organisation we ask staff to remain flexible in their role responsibilities and so the JD will vary from time to time.

Experience and education required:

Experience of professional fundraising, with a track record of successfully securing major (£10k+) gifts from individuals, Foundations and businesses.

Educated to degree level

Experience of delivering a fundraising programme and pipeline to meet financial targets.

Experience identifying, negotiating and managing resource requirements in support of fundraising activity

Experience of having worked with high-level donors

Demonstrable understanding of higher education in UK and US

Demonstrable understanding of data protection/ Fundraising Regulator’s Code of Fundraising Practice and the Charity Commission.

High computer literacy in standard office packages and experience in using databases.

Competencies required:

The ability to work effectively on own initiative and within a team.

The ability to motivate and enthuse donors and prospective donors.

Excellent negotiation skills.

Excellent administrative and organisational skills and attention to detail.

Excellent interpersonal and communication skills, both spoken and written.

Adaptability and resilience.

Tact and sensitivity.

Knowledge and understanding of current affairs and higher education in the UK and US.

Personal Attributes required:

Exceptional social confidence and adeptness in building and maintaining strong relationships with senior stakeholders

Excellent time and project management skills and the ability to organise work effectively to meet deadlines.

Excellent interpersonal, verbal and written communication skills, with a record of communicating

information to a variety of audiences.

Good judgement and the ability to deal appropriately with confidential information or other sensitive issues.

Empathy and the ability to understand and articulate the personal, academic, and career aspirations of our scholars.

Ability to take initiative and be a self-starter.

Commitment to equality and diversity, treating people from all backgrounds with respect and dignity.

Willingness to invest in continued personal development.

The ability to make independent decisions daily.

How to apply and time of interviews

Please apply with a CV and covering letter outlining how you meet the Experience required criteria outlined above and what you would bring to the role by end of the day 25th April.

Please include the details of two referees, including one we may contact if you are shortlisted.

Interviews are planned to take place on 9th or 16th May in Central London.

If you are offered the post, you will be asked to provide proof of your right-to-work, your identity, and we will contact the second referee you have nominated.

BACKGROUND:

Safe Child Thailand (SCT) is a grant-making and capacity building charity based in the UK. SCT has been supporting children in Thailand through education, healthcare, social welfare and child protection for over 40 years.

Safe Child Thailand have partners across Thailand, implementing projects that reduce the risks facing vulnerable children and increase access to services that protect and promote child rights and wellbeing.

JOB PURPOSE:

The Finance Assistant will support the financial operations of the charity. They will accurately deliver bookkeeping and accounts administration and ensure that the Management Accountant has accurate financial oversight of the charity.

As a key part of the team, the Finance Assistant will be responsible for the accounting software (Xero), using it to log income and expenditure correctly and efficiently. The Finance Assistant must be experienced in bookkeeping and account reconciliation and must have excellent attention to detail to ensure accuracy. The Finance Assistant will also record and bank cash and cheque donations in accordance with the charity’s financial controls processes.

KEY ROLES AND RESPONSIBILITIES:

1. Book-keeping

- Be responsible for logging all income and expenditure using an accrual system on Xero

- Assure all invoices, receipts and supporting donation data is properly saved and uploaded on Xero

- Promptly arrange payment of invoices and grant payments using a weekly payment schedule shared with the CEO

- Keep a log of the Petty cash book

- Log income from donations and legacies on Xero

- Ensure accurate data entry especially with restricted funds

- Look after contracts with direct debits to assure prompt payment

- Work with the Fundraising team to cross-check income on Xero with the CRM database to ensure reconciliation and prompt acknowledgement of gifts

- Cross check staff expense claims and ensure receipts are submitted

2. Banking and reconciliation

- Be responsible for cashing all cheques, cash and postal orders that arrive by post

- Assure banking paying-in books are accurately completed and cheque information is scanned and filed (digitally)

- Digital reconciliation of charity bank accounts with Xero software (monthly)

- Manually reconcile any accounts without online access

- Review Credit Card expenditure and reconcile statements (monthly)

- Reconcile the PayPal Giving Account (quarterly)

3. Financial reporting

- Run a monthly income/expenditure report for the CEO and Management Accountant, ensuring that all books are kept up-to-date

- Support the fundraising team by providing reports on financial data to inform fundraising strategy, when required

- Assist with the annual Audit/Independent Examination by ensuring concise and easily accessible supporting documentation is logged for all income/expenditure

PERSON SPECIFICATION:

- Qualification in Accounting/Finance or equivalent

- Excellent skills in Excel

- Experience using bookkeeping software (preferably Xero)

- Confident in online banking and finance platforms

- Minimum 2 years’ experience in an accounting, bookkeeping and/or finance administration role

- Strong proficiency in English language

- Excellent organization and administration skills

- Ability to work independently in a hybrid role

- Must have the right to work and live in the UK

To apply please submit a CV and a 1-page cover letter explaining your experience, your suitability for the role and why you want to work for Safe Child Thailand.

Please also provide the names and email addresses of two employment references. References will only be contacted with candidate’s prior consent.