Crm jobs

Reports to: Fundraising and Engagement Manager

Direct reports: none

Location: Unit 7, FBC, 40 Bowling Green Lane, London, EC1R 0NE

Status, hours: Permanent, full time

Salary: Grade D, salary in the range of £32,254 - £35,560 (includes 11% London Weighting), plus benefits.

Role Summary

This role will support the expanding team with all engagement activities to ensure that good relationships are maintained with all Alcohol Change UK (ACUK) supporters, beneficiaries and volunteers. The Engagement Officer will undertake administration related to volunteer recruitment and recording of volunteer activities as well as being the first point of contact for the team ensuring ACUK delivers high levels of support to our volunteers. The role will also be responsible for creating content and delivering elements of our engagement communication programme.

Key Tasks and Responsibilities 

Please refer to the candidate pack for role and responsibilities of this post.

Important note: We monitor for use of AI in responses and will reject applications containing AI generated answers. 

We are a movement of students sharing and living out the good news of Jesus Christ. Locally. Nationally. Globally. IFES ministry is supported behind the scenes by International Services based in Asia, the UK, and the USA. 

IFES supports and connects students living out the gospel as witnesses in the university in more than 180 countries worldwide. At the heart of everything we do is the desire to see students thriving as communities of disciples, transformed by the gospel and impacting the university, the church and society for the glory of Christ.

Would you join us? 

To assist in this work, we are looking for a Senior Finance Administrator to serve IFES supporters and the wider fellowship by accurately and efficiently processing incoming donations and outgoing payments. In this role, you’ll correspond with IFES donors and handle payment requests both from external suppliers and IFES regions and national movements all around the world. 

Could that be you? 

The successful candidate will have a gift for administration, excellent attention to detail, and strong verbal and written communication skills. We’re searching for someone with a positive experience of working in a team, as well as the ability to prioritise and meet deadlines.  

If you recognise the importance of evangelical student ministry, are confident in your ability to work in a multi-cultural setting, and are looking for a fulfilling role in a forward-thinking team, we would love to hear from you.

You can find out more information about the job in the attached Job Profile. Also attached are our Doctrinal Statement and Job Privacy Notice.

To apply, please click the "Redirect to Recruiter" button above and complete the online application form via our website.

IFES is committed to providing equal opportunities and recruiting and developing a diverse workforce, so we encourage candidates from diverse backgrounds to apply.  We would be grateful if you could complete the attached Equal Opportunities Form and upload it to your application. Please note this is voluntary and the information will be used for monitoring purposes only.

• APPLICATION DEADLINE: 5pm Wednesday 7th May 2025. 
• INTERVIEW DATE: Monday 12th May 2025, in Oxford. 

Our primary calling is to pioneer and nurture a nationally led student witness in every country of the world. The work of International Services is to support this frontline ministry.  

IFES is an organisation with a distinctive Christian ethos. This post is subject to an Occupational Requirement under provisions made in the Equality Act 2010. Applicants should therefore demonstrate a firm Christian commitment and agree with the IFES doctrinal basis and ethos statement. 

This job will not qualify for a Certificate of Sponsorship, so you will have to prove you have other means to work legally in the UK before we would consider your application. 

Home-Start Essex is a leading family support organisation that provides high-quality family-led services for those with children under 8 years old. By mobilising professionally trained volunteers, we support families directly in the home and in group settings to overcome a range of issues such as isolation, domestic abuse, mental health, financial stress, school readiness.

Home-Start Essex is seeking a professional Volunteer Development Officer to recruit, train, manage and support our fantastic team of volunteers. We are looking for an enthusiastic, self motivated and well organised individual, able to motivate, develop and support a large team of volunteers and deliver programmes of training and support.  Knowledge of office systems, excellent communication skills and experience of training and working with volunteers are essential.

 Experience of delivering training is desirable.

Use of own car (expenses paid) is essential.

Flexible working from home and based in Maldon, Essex

An enhanced DBS check and suitable references are required.
PLEASE ENSURE YOU CONSULT THE JOB DESCRIPTION AND PERSON SPECIFICATION FOR FULL DETAILS OF THE ROLE.

If you wish to apply, please complete an application form which can be found on our website in the recruitment section along with the Job Description and Person Specification.

Please note we DO NOT accept CVs – we can only accept applications on our application form. 

If you would like to arrange a confidential discussion with one of our team regarding your application please contact us.

This post is subject to a successful 6 month probationary period.

Closing date for applications: 5pm on Friday 2 May 2025
Interviews will be held:  w/c 12th May 2025.

Home-Start Essex is committed to equality of opportunity and works to ‘Safer Recruitment’ practices as an important part of safeguarding and protecting children and vulnerable adults.

Our Home-Start Essex Values

Supportive - We will support families to address the challenges of bringing up children themselves. 
Non-judgmental - We do not judge families or measure them against others’ standards.
Approachable - We will be approachable and friendly at all times and develop good relationships with the families we support.
Professional - We will maintain the very highest professional standards.
Collaborative - We will work in partnership with any individual, group or agency who can help us achieve our goals.
Inclusive - We value and celebrate diversity and offer our services to all families, irrespective of their circumstances or backgrounds.
Family-led - We place children and families’ needs at the heart of our work.
Safe - The safety of the families and children we support, and the staff and volunteers we engage, is our highest priority.
Bringing up children can be hard work and all parents and carers will, from time to time, encounter problems which can often make the task even harder.

Charity People is delighted to be partnering with an incredibly inspiring health charity to help them find an experienced and motivated data professional to create an organisational data strategy and help revolutionise their approach to data.

You'll thrive on working with supporter data to make processes better, using automation to improve donor experience, driving a mission to retain and grow their supporter base.

The organisation is in their most exciting period of change for years. They are at the start of a large digital transformation programme, overhauling their current systems in multiple areas. As part of this, they are replacing their fundraising database and want to make sure their supporter data is connected and used well across the whole organisation.

They have recently started the project and chosen a CRM and partner to deliver it, but now they need someone to spearhead the data angle and drive the project forward alongside the Strategic Transformation Project Manager and Data Manager.

We are looking for someone who has either led or been heavily involved with a CRM migration before. The successful person will understand the importance of putting data at the heart of driving decision making, and the importance of customer or supporter journey and acquisition.

This is a real opportunity to build an incredible legacy within a passionate charity, building on great work that's been done so far and helping to take it to the next level.

This role is an 18-24 month contract at present, though we anticipate other opportunities may present themselves at the end of this interim period. Our client's HQ is in the Warwickshire area and due to the nature of the role, the successful candidate will need to commute in on average 1-2 days per week, though some weeks not at all. Ultimately, you'll be driven by the needs of the project.

If you have a background in data excellence and being part of Data migrations or transformations in the past, we'd love to hear from you. Feel free to drop me a line or give me a call directly.

There is real opportunity within this role to be exposed to all areas of a nonprofit organisation as you build relationships across all team and witness them also joining up data from their shops to their finance team too. This is a rare and wonderful opportunity to leave a massive imprint on a household name.

Please note that due to an organisational need to get this position filled, we may close this before the stated date, should our client deem there to be enough suitable applicants.

If you are interested in this new role, please email your most recent CV to Neil Hogan at Charity People.

Charity People actively promotes equality, diversity and inclusion. We match charity needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.

We are looking for an experienced Trust Fundraiser with a background in securing income from charitable trusts and foundations to join our team to help Groundswell continue to create positive change in the lives of people, services and systems on their mission to tackle homeless health inequalities. Recently kicking off our new ‘Creating Positive Change’ strategy, coproduced by over 130 staff, volunteers, clients and partners, we have ambitious plans and a compelling model which in its simplest form promotes healthier lives and a better future for anyone who has experienced homelessness.  

The successful post holder will have experience in leading the development of well-written, compelling proposals and reports to charitable trusts and corporate foundations; demonstrating key relationship management skills to ensure all our funders feel part of Groundswell’s mission. You will be a flexible worker with strong organisational, research and written communication skills. You will pride yourself in collaborative working to ensure the most successful chance of securing income, whilst being a self-starter who can manage their own workload effectively.

Why join us?

Since 1932 the Association of Anaesthetists has worked to promote safety in anaesthesia and to help patients through education, training, research, and supporting the wellbeing of our doctors in the UK and Ireland. Today we represent over 10,000 members and provide an influential voice in health policy through active advocacy and campaigns work.

As an employer, we offer an excellent benefits package, beautiful surroundings in which to work, and a focus on wellbeing, which is recognised by our Investors in People accreditation and membership of Wellbeing of Women charity. For more information, visit our website.

About the role

The Marketing Lead (Membership and Events) is responsible for leading on the marketing activities for the Association’s income generating products and services, including member recruitment, member retention and educational events.

Working with teams across the whole organisation, the post-holder will play a vital role in devising and delivering impactful and joined-up campaigns, while ensuring that our members are at the heart of everything that we do.

Key responsibilities include:

• Devising and delivering marketing plans for membership recruitment in line with the Association’s new member value proposition and growth targets
• Delivering the communications plans for subscription renewals
• Reviewing and improving the onboarding journey for new members
• Supporting the development of the Association’s website
• Devising and delivering a marketing strategy for educational events and conferences

For more information and to download the job description, please our website.

About you

We’re looking for an organised and proactive marketing professional with experience of developing and delivering multi-channel marketing campaigns with demonstrable results, preferably in the membership sector. If you also have experience of managing internal and external stakeholders, are able to juggle multiple priorities to tight deadlines and have experience of a range of digital platforms, then we would like to hear from you.

How to apply

To apply for the role please send us your CV and a supporting statement of not more than two pages covering how you meet the person specification. Please include the title of the role you are applying for in the subject line.

Salary: £43,332
Location: London (Hybrid - minimum 2 days in office per week)
Contract type: Full-time
Closing date: Tuesday 29 April 2025. Interviews will be held 8-9 May.

About Reprieve

Reprieve works with the most disenfranchised people in society. Our aim is simple: to consign the death penalty and abuses carried out in the name of “counter-terrorism” or “national security” to history, drawing public and political attention to these past harms with a view to preventing them from occurring again.

In our view, you can best judge a society by how it treats prisoners, criminal defendants, and the far-flung targets of an ever-changing counter-terror policy. To us, the rule of law means little if we selectively apply it to people we agree with. It is for all of us. Liberty is always eroded at the margins.

Reprieve’s staff is made up of courageous and committed human rights defenders. Founded in 1999, we provide free legal and investigative support to people facing the death penalty and those victimised by states’ abusive counter-terror policies – rendition, torture, arbitrary detention and extrajudicial killing.

We fight our clients’ cases in courts around the world; investigate their mistreatment; and advocate on their behalf, encouraging public and political debate of human rights issues.

Reprieve’s main office is in Aldgate, London, UK. Reprieve also supports full-time Fellows, who work as lawyers, investigators and campaigners in the countries in which we work. We work closely with a number of partner organisations in jurisdictions all over the world, who provide access to clients, expertise, knowledge and guidance on specific issues or regions. We work in cooperation with relevant government officials, individual lawyers and human rights defenders, as well as individual, corporate and foundation funders to further the cause of our shared goals.

Reprieve works in close partnership with its independent sibling organisation Reprieve US. This collaboration is mutually beneficial to both Reprieve and Reprieve US as it enables each organisation to work more effectively and take advantage of the strategic locations to increase the impact of our work.

Reprieve is an equal opportunity employer and we particularly welcome applicants from Black and minority ethnic communities, members of the LGBTQ+ community, and those with disabilities. Reprieve is committed to fighting racism and advancing racial justice, both in our work and within Reprieve. 

About the Role

This is a fantastic opportunity to join Reprieve’s dynamic Development Team to secure vital income to power our high-impact human rights work. Working across both Reprieve and Reprieve US, you will make a real impact by focusing on Government and Trusts and Foundation donors. With proven fundraising experience, you will bring specialist expertise in at least one of these fundraising disciplines.

Working with the Head of Development, you will manage relationships with a portfolio of Trusts & Foundations and Government donors, building strong partnerships, and identifying opportunities to enhance collaboration. You will be responsible for securing new grants, managing funding in line with donor requirements, and leading on the preparation of accurate and compelling applications, reports and communications.

You will also be responsible for prospecting and working with the Casework Team and senior leadership team to cultivate new donor relationships, expanding our grants and trusts income in a sustainable and strategic way. Your role will be key in driving sustainable growth and maximising the impact of our funding partnerships

You will be highly-organised, with sound judgment, and the ability to build excellent relationships – both with donors, and colleagues across the organisation. Your exceptional writing skills will enable you to translate technical language into engaging and accessible content for donor audiences. You will have a solid understanding of financial processes, allowing you to be able to work effectively with the Finance and Casework teams to develop project budget and financial reports. A critical thinker and a quick learner, you thrive when taking on new challenges and getting stuck in. You will be ambitious, and excited about raising money for Reprieve.

In return, you will join a friendly, supportive and high-performing Development Team, working together towards shared income targets. As part of a small team, you will benefit from a flexible and collaborative approach, where colleagues step in and support each other. You will have opportunities to develop expertise, gain experience, and access training and professional development as needed. You will work with brilliant human rights lawyers, investigators, and campaigners and will contribute towards addressing some of the most pressing human rights abuses across the world.

You will share our commitment to fighting against racism and advancing racial justice, and understand our responsibility to do our work in a way that does not compound racist structures.

For full details, please download the job description.

Length and Salary

This is a full-time role, on a permanent contract. The annual salary is £42,193 full-time per annum, less any required deductions for income tax and national insurance.

Reprieve operates a hybrid working model and we ask staff to work two days per week from the London office and the rest of the week from home. However, we are open to discussions on a flexible working arrangement on a case-by-case basis. This is a role that may require travel and work outside of core office hours from time to time, for example for donor events.

Reprieve is proud to have an open and transparent pay structure, governed by a 2:1 pay ratio between the highest-paid member of staff and the lowest-paid member of staff. We are a flexible employer and offer a range of nonfinancial benefits to employees. We welcome applications from a range of backgrounds. Learn more about Reprieve’s salary structure and ethos.

Full details and how to apply

Please review the job description and person specification for full details.To apply, please submit the application form at the web address provided. Please note that CVs and cover letters cannot be accepted for this role. 

The deadline for applications is 23:58 BST on 5 May 2025. Applicants must have the right to work in the UK currently and for the duration of the contract. 

Are you motivated by the chance to help communities and businesses make a real difference through fundraising?

We're looking for a Relationship Fundraiser to engage with individuals, local businesses, and community groups, providing expert guidance and support to maximise their fundraising impact.

This is a home-based role with regional travel requirements across Herefordshire, Worcestershire, Warwickshire and West Midlands. This role offers the opportunity to deliver impactful results while supporting a valued cause.

Key Responsibilities:

In this role, you will focus on providing advice, guidance and stewardship to individuals, creating strong relationships and delivering exceptional support to maximise fundraising efforts.

• Building strong relationships with fundraisers, offering tailored advice and encouragement to help them achieve their goals.
• Developing and delivering successful community and business fundraising events, ensuring positive experiences and maximising income.
• Supporting voluntary fundraisers and businesses through in-person meetings, phone calls, and emails.
• Collaborating with local branches and groups to increase fundraising income through events, trust applications, and business partnerships.
• Representing the organisation at events, delivering presentations, and engaging with local media.
• Ensuring all fundraising activities adhere to best practices, legal guidelines, and organisational policies.
• Managing fundraising records in the CRM system for smooth and effective relationship management.
• Working closely with the Regional Delivery Team to align with broader strategic objectives.

About You:

You'll bring a positive attitude and experience in fundraising or relationship management to this rewarding role.

• Proven experience in community fundraising or relationship management.
• A natural ability to inspire, coach, and motivate others.
• Strong communication skills with the ability to engage and connect with a wide range of people.
• Experience using CRM databases and a good understanding of GDPR regulations.
• High attention to detail in event management, reporting, and supporter care.
• Resilience, flexibility, and the ability to adapt to changing situations.
• Willingness to work occasional evenings and weekends as required.
• A full, clean driving licence.

About Us:

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

What We Offer:

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
• 24/7 GP access via phone and video.
• Life assurance and confidential counselling helplines.
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
• Access to Benefit Hub for discounts on everyday shopping.
• Enhanced pension scheme.
• Opportunities for training and personal development.

The full job description is available in the candidate pack.

Salary: £31,600 per annum plus lease car

Hours: 37 hours per week

Location: Home-based with travel requirements across Herefordshire, Worcestershire, Warwickshire and West Midlands.

Contract: Permanent

We are open to part-time applications or job shares - please indicate your preferred working arrangement in your application.

How to apply:

Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.

• Experience in Community Fundraising or Relationship Management.

• Experience of coaching and motivating people.

• CRM database experience and knowledge of GDPR.

Important Information:

• We may close applications early if we receive a high volume, so early submissions are encouraged.
• If you require sponsorship for this role, please clearly indicate this in your application.
• Depending on the role, a DBS check may be required.
• If you need reasonable adjustments during the application or interview process, please contact us for support.
• We are happy to consider alternative application formats for those who find the online form challenging.

If you thrive on connecting with people and inspiring them to raise vital funds, apply today!

Role: Fundraising Manager

Salary: £30,000 - £35,000

Location: Remote, UK

Contract type: Permanent, full time (37 hours/week, with flexible working hours). Part time over 30 hours/week considered

About the charity

Tiyeni is a UK-Malawian NGO whose mission is to end food poverty and to improve water security. We achieve our mission by delivering training and support to smallholder farmers in our innovative form of climate-smart agriculture, Deep Bed Farming (DBF). Our low-cost, low-tech farming method dramatically increases crop yields from the first year of adoption while simultaneously regenerating the natural environment, empowering communities to become more climate-resilient.  

Tiyeni means "Let's Go!" in Chichewa, Malawi's most widely-spoken language.

About the role

You will be responsible for developing and diversifying the base of supporters and achieving fundraising targets. You will help maintain our existing stable income but also develop other income streams, expand our supporter networks, and build our sustainability for the future. The successful candidate will develop and maintain relationships with trusts and foundations as well as corporate partners and individual givers. You will develop and deliver successful plans to diversify and optimize our income as well as maintaining and improving the tools, processes, and internal expertise to ensure sustainability. You will explore other forms of fundraising, such as crowdfunding, major donors, and events.

Skills and experience

You will have a proven track record of soliciting, managing, and securing income from diverse income streams. You will have experience of developing successful grant applications and proposals for support to trusts and foundations. You will have digital fundraising fluency such as using social media to build support and run crowdfunding campaigns.

You will be an outstanding written communicator with the ability to absorb and synthesize complex information and translate it into compelling written cases for support. You should have excellent interpersonal and relationship management skills with the ability to relate to, influence, and persuade internal and external stakeholders at all levels. You should be proactive, positive, and able to work on your own initiative, learn and test creative approaches, and remain resilient in the face of setbacks. For more information about responsibilities and person specification, please see the job description.

Other information

Please ensure you fully read the job description and that you meet the people specification in the ‘About you’ section.

Please note that you must have the right to work in the UK. We cannot sponsor visas for candidates.

To apply, please submit a CV and cover letter outlining your suitability for the role. Deadline for applications is 27th April at 23:59.

An amazing organisation doing great work, this is a fantastic opportunity to join the small, effective team as Digital Project Manager where you will play a vital role in driving and managing the delivery of the organisation's digital transformation strategy, working with key stakeholders to enhance digital tools.

Charity People is delighted to be partnering with this fantastic organisation to recruit a Digital Project Manager to join their team.

Holding the core belief that giving everyone a voice will lead to a more equal society, the organisation designs and delivers innovative and impactful training for charities so that they can communicate most effectively to support their communities and drive social change. At the same time, the organisation works with under-represented talent with the skills, access and mentoring to progress their careers in the media and creative sectors.

Digital Project Manager

Contract: One year fixed term contract with potential to extend

Salary: £32,000 - £36,000 dependent on experience (pro rata if part-time)

Location: Remote with monthly travel to Central London around once a month, travel is paid for by the organisation

Hours: Full-time or part-time options available (35 hours per week or 28 hours minimum - pro rata)

Closing date for applications: Monday 14th April

Interviews: First stage interviews will be held week commencing 21st April with second round held end of the week

This is a great opportunity for a highly motivated individual, with relevant experience of managing digital projects including ideally Salesforce and WordPress, to join a purpose-led charity that is ambitious about using digital tools and technology to achieve greater social impact.

Core responsibilities within your role will be to:

• CRM management: Oversee the day-to-day management of the organisation's Salesforce CRM system, ensuring data integrity and optimisation for fundraising, communications and stakeholder engagement

• Website Management: Manage the organisation's website (built on WordPress), ensuring it is updated, functional, accessible, optimised for performance, SEO and user experience

• Digital strategy: Contribute to the development of the organisation's digital strategy to enhance user engagement, improve platform performance and support the organisation's overall goals
• Stakeholder coordination: Work closely with internal teams to understand their digital needs and translate them into actionable digital strategies. Communicate effectively with external partners, agencies, and stakeholders to ensure smooth project delivery
• Support management of programme data: Support data-driven programme design, delivery and measurement of impact across programmes and services through digital solutions, data collection and analysis
• Analytics and impact measurement: Configure analytics tools (e.g., GA4, Salesforce Analytics) to track the performance of digital marketing channels and provide actionable insights to the Marcomms team for campaign optimisation and stakeholder reporting

• Agency management: Coordinate with external website and CRM agencies, ensuring timely delivery of projects, troubleshooting and alignment with organisational objectives
• Line management: Manage the Digital Coordinator, providing guidance, support and performance management to ensure effective delivery of digital priorities

We would love to hear from you if you have the following skills and experience:

• Proven experience with CRM systems (ideally Salesforce), including customising workflows, reports and integrations
• Hands-on experience managing websites (ideally using WordPress), including familiarity with plugins, SEO best practices and web analytics
• Demonstrable experience of working with external agencies to manage website and CRM development
• Excellent communication skills, both written and verbal; able to work effectively with internal teams and external partners
• Strong project management skills; able to juggle multiple priorities and deliver projects on time and within tight budgets
• A good understanding of how digital infrastructure can support the monitoring and evaluation of programmes through data collection and analysis
• Experience of interrogating data to generate actionable insights and drive decision making

We're particularly interested to receive applications from candidates who have the below, although this is in no way essential:

• Knowledge of digital marketing techniques, including email marketing, social media, and Google Analytics
• Line management experience, with the ability to motivate and develop others
• Ideally, experience in the charity or non-profit sector

If you're interested in hearing more about this opportunity, please send your CV to Alice at Charity People in the first instance.

Charity People and actively promotes equality, diversity, and inclusion. We match charity needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.

Role description: 

We are seeking a creative and proactive Digital Marketing and Content Officer to lead on developing and delivering engaging digital content across Southampton Hospitals Charity’s online channels with the goal of building an engaged supporter and donor community.

You will be responsible for growing our digital presence through compelling storytelling, high-quality social media content, and effective digital engagement strategies. Working closely with the Campaigns and Marketing Manager and Communications & Publications Officer, you will play a key role in gathering, creating, and sharing impactful stories from across the hospitals, ensuring our supporters, donors, and the wider community remain connected to our work. 

Main Responsibilities: 

Content creation & digital engagement 

• Work with the Campaigns & Marketing Manager to create and implement a digital marketing strategy with the aim of increasing our contactable audience and improving engagement across our digital channels. 

• Plan, create, and publish high-quality content across all digital channels, including social media, website, and email marketing. 

• Build relationships across the Charity and Hospitals, proactively gathering stories, case studies, and visual content. 

• Develop engaging social media campaigns, ensuring content is tailored to different audiences and platforms. 

• Manage paid digital advertising (Facebook ads, Google ads) to increase engagement and fundraising outcomes. 

• Capture and edit video and photography content for digital storytelling. 

• Ensure all content is accessible, inclusive, and aligned with brand guidelines. 

Social media & website management 

• Oversee the charity’s social media presence, responding to comments, messages, and engaging with supporters. 

• Analyse performance metrics, using insights to refine content strategies. 

• Regularly update website content, ensuring it is engaging and relevant. 

• Implement SEO best practices to optimise web content. 

Supporter engagement & digital growth 

• Work with fundraising teams to develop and deliver digital supporter journeys. 

• Identify opportunities for supporter-led content. 

• Work closely with the Communications & Publications Officer to ensure digital content supports broader comms objectives. 

• Provide training and guidance to colleagues on best practices for digital content creation and engagement. 

• Where needed, help manage Communications & Publications Officer responsibilities during periods of annual leave. 

Person Specification: 

Knowledge and experience 

• Experience managing social media channels for an organisation, including content creation and analytics. 

• Experience (or interest in) working within the Charity Sector and an understanding of the principles of the donor pipeline and donor/supporter engagement. 

• Experience creating and editing multimedia content (video, photography, graphics). 

• Strong copywriting skills for digital platforms, with the ability to adapt tone for different audiences. 

• Knowledge of SEO, social media algorithms, and best practices. 

• Experience using content management systems (WordPress). 

• Familiarity with digital advertising and email marketing platforms (Mailchimp). 

• Experience using data analytics tools (Google Analytics, Meta Insights). 

• Experience using CRM or supporter databases (Beacon preferred). 

Skills, abilities, and behaviours 

• Creative thinker with a strong visual storytelling ability. 

• Experience of using Canva and/or Adobe Suite. 

• Ability to work to brand guidelines, producing aesthetically pleasing collateral and marketing materials. 

• Highly organised with the ability to manage multiple projects. 

• Strong communication and relationship-building skills. 

• Proactive and outgoing, with a willingness to seek out stories and content opportunities. 

• Adaptability to work in a fast-paced environment. 

• Ability to translate complex information into accessible and engaging content. 

• Attention to detail, ensuring high-quality and consistent content. 

• A self-starter who can work independently and as part of a team. 

About Us 

At The Lullaby Trust our vision is clear: a world where no baby dies suddenly or unexpectedly, and every grieving family gets the support they need. We exist to keep babies safe and support bereaved families. 

We give families a safer start to life and create a supportive space for anyone whose baby or infant has died suddenly or unexpectedly. We empower families and health professionals with trusted advice on keeping babies safe, backed by research, and provide grieving families with bereavement support, side-by-side.

Since 1991 we have reduced the rate of Sudden Infant Death Syndrome by 82% and saved the lives of over 32,000 babies. But our work is not over, as three babies still die suddenly and unexpectedly a week. 

About the role

Data underpins everything we do. We’re looking for a Senior Database Officer with exceptional data management and analytical skills to ensure our data is structured, maintained, and utilised effectively across the organisation.

In this key role, you’ll work closely with teams across fundraising and communications, using your expertise in data analysis, segmentation, and reporting to drive strategic decision-making. Your insights will help optimise engagement, retention, and stewardship across our supporter base.

To succeed in this role, you’ll need a deep understanding of CRM systems, data integrity, and reporting tools, along with a keen analytical mindset to translate data into meaningful actions. Your work will directly contribute to our mission to keep babies safe and grieving families supported.

If you’re an analytical thinker with a passion for using data to make a real impact, we’d love to hear from you!

The main functions of your role will be:

1. To be responsible for the management and enhancement of our Raiser’s Edge (RE) database including new and  complex data requests and selections, and integrations with external platforms

2. To provide training in Raiser’s Edge to the organisation

3. To be The Lullaby Trust’s Data Protection Officer

This role can be offered as a hybrid role (with approximately one day per week in our London office) or fully remote, with occasional visits to the office for meetings or staff days as necessary; the two salary ranges above reflect this. The 21 hours could be worked across 3-5 days per week.

It is a key time to be joining The Lullaby Trust as we have just launched our new brand positioning, new website and creative direction, to help us reach more families and supporters than ever. We are a friendly, flexible employer and want to create a diverse and inclusive work environment for everyone. 

If this excites you, we would love to hear from you. For more information on the role and how to apply, please have a look at our job pack and apply through Charity Job. 

For every baby. For every family. Forever. Together, we can keep babies safe.

Please do not use AI software to generate your application answers; it is usually obvious when this has been done as the answers generated tend to then be exactly the same as other candidates. We'd love to see what you can uniquely bring to the role.

Are you passionate about engaging families and young people with physics? The IOP is looking for an energetic, enthusiastic and creative individual to join the busy Public Engagement team as a maternity leave cover for a period of 15 months (June 2025 - September 2026).

At the start of a new strategy, this is a very exciting time to join the team and a fantastic opportunity to gain experience in a wide range of public engagement projects working with under-represented audiences.

What is it like working at the IOP?

The IOP is a friendly and ambitious organisation, framed by our commitment to Inclusion and diversity.  We have a hybrid policy to make working at the IOP as flexible as possible, with competitive salaries, professional s and generous benefits. 

Our comprehensive benefits package including:

• An excellent pension scheme - (up to 12% company contribution) 

• Private medical insurance, life assurance, dental insurance, health care cash plan (via salary sacrifice) eye care vouchers, annual flu vaccinations, long service awards, employee assistance programme

• Floating bank holidays (choose where to take your bank holidays throughout the year) 

• Generous annual leave (25 days starting as a standard) 

• Flexible working    

The Public Engagement Officer position is a public-facing role, based in the IOP’s London building at 37 Caledonian Road, and therefore the role holder will be on-site in London when needed to deliver the role’s requirements, particularly. We welcome applicants from across the UK providing this in-person commitment can met, with the role holder being responsible for their commute costs.

The Role

What will I be doing? What is the purpose of this role?

• Ensuring that the IOP meets its strategic ambitions by engaging with diverse audiences around the UK and Ireland with a particular focus on communities around the IOP’s London building in Islington 

• Supporting IOP Members and other volunteers to be relatable physics role models for young people

• Evaluating the IOP’s public engagement activities to ensure that our work reaches our priority audiences, are of high quality and achieve our desired strategic goals relating to Science, Skills and Society 

Projects you work on will include: 

• Supporting the design, development, delivery and evaluation of our annual public engagement programme, particularly the exhibition and events taking place in and around the IOP’s London building

• Managing the IOP’s Public Engagement Scheme, with responsibility for ensuring processing of grants, reporting on the scheme and supporting the review panel including analysing data.

• Engaging with primary schools in Islington and delivering a programme of events for young people, teachers and families 

• Logistical support for the rest of the Public Engagement team and colleagues supporting our Members with resources and guidance to deliver public engagement activities on our behalf 

Who will I work with? 

• Public Engagement Managers (Line Managed by Toby Shannon-Smith) 

• Head of Public Engagement & Dialogue, Louise Swan 

• IOP Membership team 

• IOP EDI team 

• IOP Workplace team 

Person specification:

Essential Criteria 

• An undergraduate degree in the physical sciences or equivalent knowledge and confidence in physics to underpin the successful delivery of this role 

• Professional experience in engaging families and young people with STEM and an understanding of how to tailor messages to different audiences 

• A passion for inclusive public engagement practice and working with audiences currently under-represented in physics 

• Excellent presentation skills, particularly for audiences of young people 

• Excellent analytical and data handling skills for grant assessment, processing and evaluation of projects. Able to manage a variety of competing priorities and flexibly respond to new challenges and opportunities 

• Competent user of MS Office (particularly Word, Excel, PowerPoint and Teams) 

• Knowledge of inclusive best practise in grant giving

Desirable Criteria

• Postgraduate degree in science communication 

• Experience of managing grant giving and convening assessment panels 

• Confidence in using a CRM to keep up-to-date records and manage relationships 

• Experience of training volunteers to engage young people 

• Marketing public engagement activities and knowledge of most effective channels to reach priority audiences 

• Creativity to develop new, innovative methods of engaging with young people 

How will I be working? 

The ’base’ location for this role is the IOP’s building at 37 Caledonian Road, near King’s Cross in London and regular attendance is needed to deliver the public engagement programme, especially during the summer period (June-September) when the peak of our activity takes place. At other times, depending on other commitments and the requirements of the role, the role holder has the flexibility to choose how they work under the IOP’s How We Work initiative. 

Why should I want to work for the IOP? 

The Institute of Physics (IOP) is the professional body and learned society for physics in the UK and Ireland - we seek to raise public awareness and understanding of physics and support the development of a diverse and inclusive physics community. As a charity, we’re here to ensure that physics delivers on its exceptional potential to benefit society.  

There’s never been a more exciting time to join the IOP - watch our film to find out more about our work.  

How to Apply

Alongside your CV, please include a cover letter stating how you meet the person specification, drawing on examples from your professional experience and any other relevant experience, including voluntary roles. 

To apply for this role please click the link below, we look forward to hearing from you. 

The Institute of Physics is an open and inclusive organisation that welcomes and celebrates diversity.

Role description: 

We are looking for a skilled and detail-oriented Communications & Publications Officer to lead on crafting compelling written content across Southampton Hospitals Charity’s key communication channels. You will be responsible for producing high-quality publications, case studies, and press materials that engage supporters, hospital staff, and the wider community. 

Working closely with the Campaigns and Marketing Manager and Digital Marketing and Content Officer, you will ensure stories and impact case studies are effectively shared across print and digital channels, supporting fundraising and brand awareness. 

Main Responsibilities: 

Content creation & publications 

• Research, write, and edit compelling copy for a range of publications, including impact reports, newsletters, magazines, and brochures. 

• Write engaging press releases and manage media relations. 

• Work with designers and printers to produce high-quality print materials, ensuring the Southampton Hospitals Charity brand is consistent throughout. 

• Work with photographers to ensure the charity has an extensive bank of patient and UHS staff photography to use across marketing collateral and communications. 

Fundraising & supporter engagement 

• Develop and manage case studies that showcase the impact of fundraising and donations, including taking photos of projects and interviewing staff and patients where needed. 

• Develop concepts and promotional collateral for fundraising activity and events (including responsibility for in house design). 

• Work closely with Campaigns & Marketing Manager to develop key messaging and deliver activity for large scale marketing and fundraising campaigns that help the Charity to meet financial and engagement targets. 

• Develop and manage case studies that showcase the impact of fundraising and donations. 

Internal & external communications 

• Build relationships with UHS Communications team. 

• Lead on internal communications, ensuring hospital staff are up-to-date and engaged with charitable activities. 

Stakeholder & media engagement 

• Build relationships with hospital staff to identify potential stories and case studies. 

• Liaise with journalists and media contacts to secure press coverage. 

• Work closely with the Digital Marketing and Content Officer to ensure consistency across print and digital content. 

• Where needed, help manage Digital Marketing and Content Officer responsibilities during periods of annual leave. 

Person Specification: 

Knowledge & Experience 

• Experience (or interest in) working within the Charity Sector and an understanding of the principles of the donor pipeline and donor/supporter engagement. 

• Strong experience in copywriting, editing, and storytelling. 

• Experience producing print and digital publications, including designing in-house as well as working with third-party designers and suppliers where necessary. 

• Experience writing press releases and working with the media. 

• Understanding of audience segmentation and tailored messaging. 

• Knowledge of fundraising communications and storytelling best practices. 

• Experience using content management systems (e.g. WordPress). 

• Familiarity with digital advertising and email marketing platforms (Mailchimp). 

• Experience using CRM or supporter databases (Beacon preferred). 

Skills & Attributes 

• Exceptional written communication skills. 

• Experience of using Canva and/or Adobe Suite. 

• Ability to work to brand guidelines, producing aesthetically pleasing collateral and marketing materials. 

• Strong attention to detail and ability to manage multiple projects. 

• Highly organised with the ability to multi-task. 

• Strong communication and relationship-building skills. 

• Ability to translate complex information into accessible and engaging content. 

• Excellent stakeholder engagement and relationship-building skills. 

• A strategic thinker who can see the bigger picture while managing day-to-day tasks. 

• A self-starter who can work independently and as part of a team.