Crm Jobs

Are you a highly motivated and dedicated Fundraising professional looking for a role where your skills can make a real difference? The Catholic Diocese of Portsmouth is seeking a Fundraising Manager. This is an exciting time to join our friendly, busy, and supportive team as we implement our 10-year Mission Plan, shaping the future of our Diocese and the communities we serve.

Covering Hampshire, Berkshire, South Oxford, and the Channel Islands, our Diocese is home to 87 parishes and 50 schools, serving over 27,000 practising Catholics and supporting 32,000 children and their families. Our work is both challenging and deeply rewarding, offering the opportunity to be part of something truly meaningful.

The Fundraising Manager is responsible for developing and implementing effective fundraising strategies to support the Diocese’s mission. This includes stewarding major campaigns, securing grant funding, promoting digital and online giving, implementing a CRM system, ensuring compliance with legal and regulatory requirements, and fostering local fundraising initiatives in parishes.

This role will support the financial sustainability of the Diocese, enabling parishes and the wider faith community to serve their people effectively, while ensuring alignment with Catholic teaching and values.

The postholder will work closely with the Chief Operating Officer and senior leadership team to support the Diocesan 10-year Mission Plan, ‘You Will Be My Witnesses.’

This role is based at St. Edmund House, Bishop Crispian Way, Portsmouth, PO1 3QA. Offering a competitive salary of £40,000 - £48,000 depending on experience, working 37.5 hours per week. Employee benefits include 25 days holiday plus bank holidays, life assurance and employee wellbeing, contributory pension scheme, free onsite parking.

If you are inspired by the idea of working in a values-driven environment where your efforts will have a lasting impact, we would love to hear from you.

Come and be part of our mission!

Role Purpose

The Fundraising Manager is responsible for developing and implementing effective fundraising strategies to support the Diocese’s mission. This includes stewarding major campaigns, securing grant funding, promoting digital and online giving, implementing a CRM system, ensuring compliance with legal and regulatory requirements, and fostering local fundraising initiatives in parishes.

This role will support the financial sustainability of the Diocese, enabling parishes and the wider faith community to serve their people effectively, while ensuring alignment with Catholic teaching and values.

The postholder will work closely with the Chief Operating Officer and senior leadership team to support the Diocesan 10-year Mission Plan, “You Will Be My Witnesses.”

Key Responsibilities:

1. Fundraising Strategy and Campaigns

• Develop and implement a comprehensive fundraising strategy to meet agreed financial targets.
• Oversee and manage significant fundraising campaigns, ensuring their effective delivery and long-term sustainability.
• Work closely with the Finance Department to align fundraising efforts with financial objectives, ensuring transparency and accountability.
• Identify and secure grant funding opportunities, including the preparation of high-quality applications and maintaining relationships with funders.
• Support parishes in designing and delivering local stewardship campaigns, ensuring consistency in messaging and impact.
• Procure and implement an appropriate CRM system, working with key stakeholders to ensure effective donor management and fundraising efficiency.

2. Digital and Online Giving

• Support parishes in growing regular and ad hoc online donations by:
• Developing and promoting digital giving solutions across parishes, including training and implementation support.
• Expanding online giving platforms to improve accessibility and donor engagement.

3. Donor Relationships and Stewardship

• Develop and maintain strong relationships with key donors, including major benefactors, grant funders, and parish-level supporters.
• Implement donor stewardship strategies to retain and grow the donor base through regular communication, engagement opportunities, and recognition initiatives.
• Foster a culture of stewardship across the Diocese communicating the difference it makes.
• Provide regular updates and high-quality reports, driven by Key Performance Indicators (KPIs), on fundraising performance and initiatives.
• Report on fundraising outcomes to senior management and the Board of Trustees, ensuring alignment with the Diocese’s mission and strategic priorities.

4. Parish Support and Capacity Building

• Equip parishes with tools, training, guidance, and hands-on support to run successful local fundraising initiatives.
• Facilitate workshops and support sessions for parish fundraising committees, helping them develop sustainable funding strategies.
• Support the promotion and coordination of Second Collections across the Diocese for key causes, ensuring that parishes are well-equipped with:
• Clear guidance on collection dates and processes.
• Good-quality promotional materials (posters, leaflets, digital assets) to help communicate the impact of these collections.
• Regular updates on fundraising results to encourage participation and engagement.

5. Compliance, Policy Development, and Governance

• Develop and implement fundraising policies and procedures to ensure compliance with legal, regulatory, and ethical standards.
• Stay up to date with fundraising laws and best practices, ensuring all activities meet Charity Commission, GDPR, and financial regulations.
• Ensure that data protection regulations are upheld in all fundraising activities, particularly regarding donor records and CRM management.

6. Collaboration and Communication

• Work closely with the Communications Manager to ensure that fundraising messages align with Diocesan values and the Mission Plan.
• Share compelling impact stories to inspire and encourage giving across the Diocese.

7. Meeting Attendance and Reporting

• Attend meetings of the Finance, Audit, and Risk Committee, providing updates on fundraising activities and seeking necessary approvals.
• Participate in parish meetings across the Diocese as required, offering fundraising guidance and support.
• Maintain a professional approach to both in-person and online meetings.

8. Ad Hoc Duties

• Carry out additional duties as requested by the line manager, ensuring flexibility and responsiveness to emerging needs.

Fundraising Manager - Person Specification

Competence, Expertise and Knowledge:

Essential

• Degree level education
• Proven track record of delivering significant fundraising results in the charity sector, with demonstrable experience of achieving and exceeding financial targets.
• Experience and aptitude for detailed project planning and record keeping.
• Strong commitment to the mission and values of the Catholic Church.
• Experience in grant writing and securing substantial funding.
• Numerate, with outstanding writing and presentation skills.
• Strong influencing skills, capable of working collaboratively with a diverse range of stakeholders.
• Self-motivated, hardworking, and able to manage multiple priorities effectively.
• Demonstrable experience in building and sustaining relationships with donors and stakeholders.
• Competent in use of Microsoft office and CRM platforms.

Desirable

• Formal degree level qualification relevant to sector
• Familiarity with digital giving platforms and tools.
• Experience in training and capacity-building initiatives.
• Membership of relevant professional bodies (e.g., Chartered Institute of Fundraising).

How to Apply

Please send a comprehensive and up to date Curriculum Vitae with a covering letter setting out your suitability for the role and motivation in applying (no more than 2 sides A4).

The Diocese of Portsmouth is an equal opportunities employer and welcomes applications from all who support the ethos and values of the Catholic Church.

Closing date is Saturday 3rd May 2025, at 6.00 pm.

Interview Details

You will be notified shortly after the closing date, should we wish to progress your application and invite you to an interview.

Appointment

Any offer of employment to work at the Catholic Diocese of Portsmouth is conditional upon receipt of two satisfactory employment references, provision of relevant certification of qualifications held, and completion of pre-employment checks.

You must have a valid UK Right to Work, as the Catholic Diocese of Portsmouth does not offer UK Visa Sponsorship.

This position is subject to the completion of an initial probationary period of six months.

The Mo Ibrahim Foundation is seeking a CRM & Insights Manager for a 12 month maternity cover.

The successful candidate will manage our CRM system (CiviCRM), including data input, data cleaning and email marketing. The role will also be responsible for reporting on insights from the database, our websites and social media platforms.

Interested candidates should send a single-page cover letter outlining your interest in the role, and a CV, clearly detailing your qualifications and relevant experience.

Are you experienced in Microsoft Dynamics 365 and looking for an opportunity to shape and deliver a vital CRM system?

We are looking for an experienced CRM Product Manager to drive the development and implementation of our new Microsoft Dynamics 365 CRM system at the Motor Neurone Disease (MND) Association. Working closely with teams across the organisation, you will ensure the system is effective, easy to use and enables our teams to give a great experience to everyone of our supporters.

Key Responsibilities:

This is a brand-new role where you will be responsible for leading the ongoing development and continuous improvement of the CRM's strategic direction, ensuring it meets business needs, and managing its development and implementation. Your role will involve:

• Collaborating with key stakeholders to Define and drive the CRM roadmap in alignment with the MND Association strategy and objectives.
• Managing the product backlog and prioritising development needs.
• Acting as a key link between business teams, technology teams, and external partners, ensuring clear documentation, communication and understanding of requirements and expectations.
• Leading the delivery of new CRM functionalities, product enhancements, customisations and integrations.
• Work with Technology teams to support skills development in managing and maintaining CRM Platforms and Power Platforms.
• Making in-house configuration updates to improve usability and workflows.
• Developing reports and dashboards to provide insight into CRM performance.
• Gathering user feedback and making improvements based on data-driven decisions.
• Ensuring compliance with data protection regulations and security standards.
• Managing relationships with external suppliers and service providers.
• Promoting continuous improvement in CRM-related processes.
• Communicating progress and system updates to stakeholders.

About You:

You will have strong expertise in Microsoft Dynamics 365 and experience working with cross-functional teams to implement and optimise CRM systems using product-based methodologies. You should also have:

• Extensive experience as a Product Owner or similar role, with a focus on Microsoft Dynamics 365.
• A proven track record of leading CRM development and integrations, including data migrations and APIs.
• Strong stakeholder management skills, with the ability to engage and influence teams at all levels.
• A deep understanding of CRM best practices, user experience design, and data management.
• Experience working in agile environments.
• Excellent problem-solving skills and attention to detail.
• The ability to lead discussions, bring teams together, and drive progress.
• It would be advantageous to have knowledge of the charity sector and experience supporting donor engagement and service delivery.

About Us:

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

What We Offer:

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
• 24/7 GP access via phone and video.
• Life assurance and confidential counselling helplines.
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
• Access to Benefit Hub for discounts on everyday shopping.
• Enhanced pension scheme.
• Opportunities for training and personal development.
• Hybrid working.

The full job description is available in the candidate pack.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

Location and Flexibility: This role can be office-based or remote with the expectation to travel to our Northampton office 2 days per month on average, with occasional travel to our London office or our partner's office. We are open to part-time applications or job shares - please indicate your preferred working arrangement in your application.

How to apply:

Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.

• Extensive experience as a Product Owner or similar role, with a strong focus on Microsoft Dynamics 365 and related Power Platform technologies.

• Proven track record of delivering CRM continuous improvement and best practice, ideally within the not-for-profit sector.

• Deep understanding of CRM best practices, user experience design, and data management.

Important Information:

• We may close applications early if we receive a high volume, so early submissions are encouraged.
• If you require sponsorship for this role, please clearly indicate this in your application.
• Depending on the role, a DBS check may be required.
• If you need reasonable adjustments during the application or interview process, please contact us for support.
• We are happy to consider alternative application formats for those who find the online form challenging.

Battersea is undergoing a significant transformation programme (known as Launchpad) to deliver real change in the way we work with, utilise, and learn from data. Our new approach will enable smoother animal, customer and supporter journeys and will help us embed a truly data and insight-driven approach to decision-making at Battersea. The first phase of the programme is to implement Salesforce Lightning as the organisations single CRM application.

With the programme underway, in the preparation for the first go live, this exciting role has been created within the new Data Applications team to ensure that all the system users are expertly supported.

This role, working within the Data Applications Team will initially contribute to the Launchpad programme by supporting training and UAT activity. Once the programme has been completed, this role will then be responsible for the ongoing support and maintenance needs for the new Salesforce Lightning CRM and other related applications as they are launched.

Although the role will initially be managed by the Data Applications Delivery Lead, there is the potential that this role will transition into a dedicated Data Applications support function as the programme progresses and the support need grows.

This is an exciting opportunity for someone looking to help contribute to the future of data at Battersea, open to working in a dynamic and fast-paced environment, with a desire to contribute to first class CRM support.

Overall objectives

• Provide efficient and effective support to Battersea’s CRM system users.
• Support the work of the wider Data Applications team and contribute to the design and delivery of effective system processes.
• Undertake various system housekeeping activities to ensure that the systems and data remain robust and accurate.
• Continuously look for areas of potential improvement to systems and processes and make recommendations where appropriate.

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year
• Discounted gym memberships and cycle to work schemes
• Employee Assistance Programme and access to Wellbeing Resources.
• Generous pension contributions – up to 10% employer contribution
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
• Annual interest-free season ticket loans

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:

We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:

We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Closing date: 15th April 2025
Interview date(s): TBC. Early applications are encouraged, as interviews may take place on a rolling basis ahead of the closing date.

To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

About the role

Morden College is currently undergoing a digital transformation programme to support its ongoing strategy and operations.  As part of this programme, the CRM Specialist is a new role created to support the implementation and continued support of a new Microsoft Dynamics CRM system.  This system will work in tandem with Microsoft Business Central and related applications to provide a knowledgebase, more streamlined processes, and a data-driven approach to the services the college provides to its many residents.  The role will also be responsible for collaborating with other teams across the college to provide ongoing support and administration, but also to improve systems and processes as the CRM evolves and grows to support the college’s future initiatives.

Job Purpose

·To act as the lead administrator for Morden College’s newly implemented Microsoft Dynamics CRM system, ensuring its optimal performance and alignment with the organisation’s strategic objectives. 

·To support the development and continuous improvement of the CRM system, ensuring seamless integration with Dynamics Business Central and legacy applications. 

·To work collaboratively with senior management, IT team members, and departmental stakeholders to develop, maintain, and enhance the CRM system. 

·To play a pivotal role in Morden College’s IT transformation programme, driving innovation and enabling improved data management, reporting, and operational planning. 

·To ensure adherence to best practices in data governance, user training, and CRM customisation, fostering a culture of data excellence within the organisation.

Core Responsibilities 

· Act as the primary administrator for the Dynamics CRM system, overseeing its day-to-day operation and ensuring data quality and security. 

· Collaborate with the IT and development teams to design and implement system enhancements, workflows, and integrations with other platforms. 

· Provide expert advice and support to users, including training sessions, user guides, and troubleshooting technical issues. 

· Drive user adoption by developing and promoting tools, features, and functionalities that improve system utilisation and user engagement. 

·Manage data import/export processes, ensuring validation and alignment with organisational policies.

MAIN DUTIES & RESPONSIBILITIES: 

A.CRM Administration

·Ensure the CRM system’s integrity, functionality, and alignment with business objectives. 

·Conduct regular system audits to maintain high standards of data accuracy and quality. 

·Manage user roles, permissions, and system security in collaboration with Head of IT 

·Develop and maintain documentation for system processes, customisations, and integrations. 

·Implement and monitor data retention policies to comply with legal and regulatory standards. 

B.Development and Integration

·Collaborate with the development team to create customised solutions, including workflows, forms, and dashboards. 

·Work with external partners and internal stakeholders to integrate Dynamics CRM with Business Central and legacy systems. 

·Develop Power Platform solutions (e.g., Power Automate, Power Apps) to streamline operations and enhance user experience. 

·Provide input on technical decisions regarding CRM updates, new features, and integrations. 

·Stay updated on Microsoft Dynamics advancements and recommend new tools and functionalities. 

C.User Support and Training

·Serve as the first point of contact for CRM-related queries and issues. 

·Deliver tailored training programmes to staff, improving system proficiency and confidence. 

·Produce comprehensive “how-to” guides and training materials for users. 

·Facilitate workshops to gather user feedback and identify areas for improvement. 

·Foster a culture of continuous learning and improvement in CRM use across the organisation. 

D.Reporting and Analysis

·Develop and maintain reports and dashboards to support strategic and operational planning. 

·Assist senior management in analysing CRM data to inform decision-making. 

·Utilise Power BI to create visualisations and insights from CRM data. 

·Establish metrics to measure CRM adoption and performance. 

·Provide regular updates to IT leadership on system performance and user feedback. 

E.Collaboration and Innovation

·Work closely with IT colleagues to align CRM initiatives with the broader IT strategy. 

·Engage with departmental leaders to understand their data needs and deliver tailored solutions. 

·Act as a champion for the CRM system, advocating for its role in achieving organisational goals. 

·Lead pilot projects for new features, gathering feedback and refining implementations. 

·Participate in IT transformation initiatives, contributing expertise in CRM technology.

KEY KNOWLEDGE AND SKILLS 

Essential

·Proficient in Microsoft Dynamics 365 CRM administration, customisation, and troubleshooting. 

·Strong understanding of data governance, security, and GDPR compliance. 

·Practical experience with the Microsoft Power Platform, including Power Automate and Power Apps. 

·Advanced proficiency in Microsoft Office 365, especially Excel and Word. 

·Excellent interpersonal and communication skills, with the ability to engage with both technical and non-technical stakeholders. 

·Proven ability to manage projects, prioritise tasks, and meet deadlines. 

·Strong analytical and problem-solving skills and a methodical attention to detail.

·In-depth understanding of CRM architecture, data modelling, and workflow automation. 

·Familiarity with CRM integration techniques, APIs, and middleware tools. 

·Strong customer service skills 

·Strong time management skills with the ability to adapt varying needs and prioritise tasks. 

Desirable

·Experience integrating Dynamics CRM with Business Central or other ERP systems and security roles.

·Familiarity with Power BI for reporting and data visualisation. 

·Experience in developing and delivering training programmes, both group and 1 to 1 training sessions and producing user guides and training materials 

·Knowledge of system integration frameworks and APIs. 

·Previous involvement in IT transformation projects or large-scale system implementations. 

·Experience of capturing requirements and understanding system issues from end users and communicating these on to other members of the IT team and senior managers.  The ability to look at these requirements critically and challenge them when required. 

·Exposure to cloud computing environments, particularly Azure. 

·Understanding of customer relationship management best practices and principles. 

COMPETENCIES

Decision Making 

·You organise and undertake a range of specialist tasks.

·You demonstrate sound judgement in resolving issues and making system related decisions, balancing operational and strategic needs which are standard for your area of work.

·You seek guidance on complex or unfamiliar matters.

Creative Thinking and Challenges 

·You are able to undertake the analysis needed to find the best solution to unusual situations or issues where the answer is not available through existing policies, standards or procedures. 

·You use your initiative to investigate new ways of working or to improve policies or procedures. 

Problem Solving 

·You proactively identify and address system challenges with innovative solutions. 

Communication

·You share and present information or ideas to others, tailoring your language, style and media used to meet the needs of varied situations and responds accordingly to specialist queries. 

·You articulate clearly technical concepts to diverse audiences and foster collaboration through active listening and tailored messaging. 

Teamwork 

·You work effectively with IT colleagues, senior management, and end users to achieve shared goals. 

Adaptability 

·You embrace change and continuously seek new opportunities for improvement.

Applying knowledge and expertise

·You apply your specialist and technical skills gained through vocational or professional qualification, practical knowledge and skill, or equivalent level of expertise obtained through relevant work experience.

Who are we?

Founded in 1807, we are the oldest geological society in the world. Today, we are a world-leading communicator of Earth science – through publishing, library and information services, cutting-edge scientific conferences, education activities and outreach to the general public. We also provide impartial scientific information and evidence to support policy-making and public debate about the challenges facing humanity.

We have a membership (Fellowship) of approximately 12,000, more than 2,000 of whom are based outside the UK. Approximately 3,000 are Chartered Geologists or Chartered Scientists - professionals who have demonstrated a high level of technical competence in their field and a commitment to professional ethics.

The essentials …

• Permanent, part-time (21 hours, Tuesday through Thursday)
• £15,600 - £16,500 (£26,000 - £27,500 full-time equivalent)
• Hybrid working with Wednesdays in the Bath office

What you’ll be doing …

The main purpose of this role is to provide customer facing support for the sales and marketing team.  Customers will be internal and external and include but are not limited to: institutional and corporate librarians and information professionals, 3rd party sellers, authors, editors, book purchasers, representatives and agents globally.

Overall responsibilities / requirements …

• Support the sales team in managing agreements and licenses
• Support the sales and marketing teams in managing data requirements and reports (internal/external)
• Offer a high level of customer service to existing and potential customers
• Provide customers with marketing information and materials

Key accountabilities …

Sales and customer service:

• Offer support for customer queries on pricing, renewals negotiations and Rights Retention
• Support institutional renewal reminders processes
• Work with partners (PLS/CCC & others) to provide metadata to ensure all products are included in relevant databases quarterly 
• Download reports as required from 3rd party sellers
• Work with 3rd party partners to enable member access to subscribed content
• Maintain a list of article pay-per-view (PPV) pricing and review twice yearly to maximise income
• Payment of royalties with the Sales and Customer Services Manager
• Create and upload MARC/Kbart files to website for libraries
• Quarterly subscription comparison
• Updating member email addresses in Lyell (from lists provided by database manager)
• Product updates on the online bookshop

Marketing:

• Marketing support and data entry for leads and opportunities
• Provide promotional questionnaires to authors/editors
• Creation of Advance Information / New business info sheets/Book order forms
• Creation of ‘most read reports’ to authors – monthly/quarterly 
• Geographical content for reps/agents
• Adestra: regular data upload into Adestra from the online manuscript submission system and reporting
• Newsletter creation:
  • New title alert newsletters
  • Online bookshop sale newsletter
  • Online bookshop sale: adding books and removing tags

General:

• Collaborate with colleagues at the Publishing House to share and maximise opportunities
• Develop an understanding of the sales processing for institutional subscriptions and book sales
• Contribute to streamlined sales processes resulting from new CRM/website developments

What we’re looking for …

• A high level of clerical and administrative experience in a customer service role
• A good standard of written and spoken English, numeracy and a keen eye for detail
• A self-motivated learner able to work with minimal instruction
• Desire to work in a team environment
• Positive attitude to customer service
• Competent to manage the Microsoft office suite

Essential

• Advanced administrative experience
• Sales office experience
• Customer service experience
• Microsoft office suite
• Strong communication
• Good standard of English and numeracy

Desirable

• Experience with CRM and Microsoft Dynamics 365

The duties and responsibilities highlighted in this job description are indicative and may vary over time.  As required, post holders are expected to undertake other duties and responsibilities relevant to the nature, level and scope of the post.

A bit about us …

The Geological Society is a registered charity and employs just over 60 staff at its offices in London and Bath. The Society Publishing House is based in Bath, from where we provide a full publishing service to an international geoscience community across a portfolio of books, journals, and associated products.

As an employee conscious company, we invest in our staff by emphasising training, growth and progression in every role. We firmly believe in creating a positive workplace wellbeing culture and offer a range of benefits to our staff including:

• 25 days basic holiday entitlement when you start, increasing up to 30 days with continued service (pro-rated for part-time staff)
• Option to purchase up to 2 days extra holiday days per year
• Contributary pension scheme with 10% employer contribution
• Access to 24/7 online GP with mental health & wellbeing counselling
• Free premium Headspace account for you and 2 members of friends/family
• Discounts and recognition scheme
• Cycle to Work scheme
• Season Ticket Loan scheme
• Life Assurance and Income Protection schemes
• Free access to Royal Academy exhibitions
• Free Geological Society Fellow membership for qualified staff

The Society is committed to fostering an inclusive culture that promotes equality, values diversity and maintains a harmonious inclusive environment in which the rights and dignity of all its members visitors and staff are respected. We are an equal opportunities employer and the post-holder will be expected to adhere to and support the Society’s commitment to diversity, equality and inclusion.

All applicants must have the right to work in the UK.

Our goal is to scale up access to treatment in the most underserved areas of the world so that all babies born with clubfoot can live a life free of preventable disability.  Do you have the skills, knowledge and passion to help us build strong organisational foundations so that we are effective in our mission? 

We are looking for an experienced charity operations manager to build upon and strengthen our operations and infrastructure as we grow.  This is wide ranging role, working closely with the CEO to set operational priorities and with the whole team to develop systems and processes to support our key areas of work in advocacy, collaboration and training.  Your work will have a direct impact on our ability to widen our network and work effectively towards our goal that all children born with clubfoot will be able to walk, play and run free.

Role Description

You will be responsible for a range of areas that support the infrastructure and smooth running of the organisation.  We are looking for a senior operations manager with capabilities across operational strategy and systems, but you will not necessarily need to be an expert in all areas listed, and there is some scope for freelance support if required (for example in designing communications or book keeping).  The role-holder will lead on operations and a key infrastructure project which will provide a foundation for future growth: scoping, setting up, and implementing a CRM system to support data and contacts management across the charity and skills in scoping and setting up CRM are essential to the role.

• Working closely with the CEO, prioritise and develop key operational areas, including: IT, Knowledge/Resource management, Cybersecurity, Human Resources systems and processes
• Lead on scoping, setting up, and implementing a CRM system
• Manage communications and annual renewals with our members
• Work with the training team to set up and manage our resource library
• Oversee social media marketing, website and newsletters with support from the team for content development
• Financial management including bookkeeping, managing payments and invoicing, payroll, supporting the CEO with preparation of annual accounts

For the full role description and person specification including skills and experience required for the role, please see the attached Senior Operations Manager Job Description.

We are only able to offer this role to individuals with existing right to work in the UK.  Applicants from outside the UK must include in their application whether they have been granted right to work in the UK.  If not, unfortunately we will not be able to consider your application.

#operations #operations manager #senior operations manager

Fundraising Support Executive

Location: This is a hybrid role with a minimum of 3 days in the office, the primary office location is LSA in Highbury with occasional working at ELAM
Salary: £28,000 - £32,000 (pro-rata if part-time)
Contract: Full-time or Part-time (flexible working available)

Start date: ASAP 

Reporting to: Foundation Director 

Benefits

• 35 days Annual Leave plus Bank Holidays, not restricted to school holidays

• Pension and parental leave benefits

• Team and professional development opportunities 

• Discounted gym membership, access to LSA's fitness classes and access to an Employee Assistance Programme

• Invitations to private film screenings, A&R events and other exciting industry events

Background Information

The Screen Academy Foundation fundraises for the London Screen Academy (LSA) and the East London Arts & Music (ELAM) - two free-to-attend, Ofsted ‘Outstanding’ sixth form academies for 16-19 year olds in London which, combined, are teaching just under 1200 young people every year. With the opportunity to work alongside an inspiring and supportive Board of Trustees from across the Film, TV, Media, and Music industries, this role is within an ambitious and exciting Foundation.

Part of the same multi-academy trust (the Day One Trust), LSA and ELAM were founded by industry leaders from the film and music industries who wanted to address the lack of diversity, inequality of opportunity and serious skills shortage in the creative industries. 

LSA and ELAM’s shared mission is to transform and diversify the creative industries by enabling access to all young people, no matter their background, and to develop the most well-rounded, highly skilled workforce possible, which reflects the cultural and socioeconomic diversity of the world we live in. LSA teaches a behind-the-scenes Film & TV programme in Highbury whilst ELAM teaches Music, Games Design and Film & TV in Bromley-by-Bow. 

Everything the Academies offer is practical, relevant and plugged into the real world. By combining an innovative and ever-evolving education with dedicated in-house Industry Engagement and Alumni & Careers teams, we seek to radically change access routes to the creative industries and transform lives and trajectories. Our diverse students are leaving LSA and ELAM highly employable and ‘industry-ready’, with the skills, knowledge, professional behaviours and network needed to fulfil their potential and ensure a successful career. 

Fundraising for LSA and ELAM

As sixth form academies, the LSA and ELAM receive funding from the Department for Education. However, in order to provide students with world class facilities and equipment, opportunities to engage with industry, arts and culture, and services to support their mental health, the charity needs to raise an additional c. £2.2m each year to supplement the Government funding. 

Philanthropy and corporate partnerships are therefore crucial to the success of the Academies. In addition to major donors and trusts & foundations, LSA has developed partnerships with corporations such as NBCUniversal, Netflix and Disney, and ELAM have relationships with Universal Music Group, UTA and PPL.

Purpose of the Role

This role is a fantastic opportunity for someone looking to build a career in fundraising and gain experience across all areas of the sector. The Fundraising Support Executive will play a critical role in supporting the smooth running of the Foundation, managing essential fundraising administration, working in partnership with the Foundation Director and Senior Philanthropy & Partnerships Manager to secure new donors, ensure excellent stewardship for existing donors and event organisation.

Key Responsibilities

Donation Management

• Oversee donation processes, including sending thank you letters and monitoring bank accounts, ensuring funds are accurately recorded and allocated to specific programmes.

Fundraising & Donor Support

• Assist fundraisers in planning donor and prospect visits.

• Support in writing funding proposals (particularly at the £5K-30K level) and donor communications.

• Help organise VIP donor events and engagement activities.

Administrative & Operational Support

• Maintain and update our Raiser’s Edge CRM database, ensuring accurate and organised records.

• Assist in managing invoices and the audit process, ensuring the Foundation operates smoothly.

• Organise Board of Trustee meetings, including identifying dates, preparing agendas and taking minutes.

Communications & Relationship Management

• Draft and proofread donor communications, including thank you letters and impact reports.

• Support fundraisers in building and maintaining relationships with key internal stakeholders, including Trustees, donor’s PAs and the schools’ founders.

General Support

• Identify opportunities to improve efficiency and streamline processes.

• Provide additional support as needed to ensure the success of fundraising activities.

Person Specification

We are looking for someone who is bright, organised and resourceful, with a passion for fundraising and the creative industries. The ideal candidate will have:

• Strong written and verbal communication skills, with the ability and confidence to write compelling donor communications. 

• Excellent organisational skills, capable of managing multiple tasks in a fast-paced environment.

• Project management skills and experience working collaboratively across teams.

• Experience using a CRM system (such as Raiser’s Edge, Salesforce, or a similar CRM database).

• A keen eye for detail, ensuring accuracy in data management and communications.

• The ability to build relationships with Trustees, colleagues, and external stakeholders in a professional and friendly manner.

• A flexible and adaptable approach, with a willingness to learn and take on new challenges.

• Experience using Canva or similar design software is an advantage. 

• Familiarity with fundraising principles, donor stewardship, and charity compliance is an advantage.

Our Culture

At the Screen Academy Foundation, we are committed to a culture of inclusion, openness, respect, and equality. We encourage applications from candidates of all backgrounds, regardless of age, ethnicity, gender, disability, sexual orientation, or socio-economic status.

We particularly welcome applications from Black, Asian, and Minority Ethnic groups, as we strive to increase diversity within the creative industries.

Safeguarding 

To safeguard our students, the post for which you are applying is exempt from Section 4(2) of the Rehabilitation of Offenders Act 1974 and an enhanced Disclosure and Barring Scheme certificate will be obtained before an offer of employment is confirmed.

Main Responsibilities

· Assisting the CEO and the Executive Team Members in the development and delivery of the Society’s many activities and projects to ensure all tasks are being completed within timelines, effectively and to high standards

· Supporting the Conferences and Events Manager in the development and running of an extensive programme of network events and workshops, and the Society’s annual conference

· Promoting the Society and its events on social media platforms including LinkedIn, Bluesky, and X

· Scheduling meetings, organising papers, and some note/minute taking, as required

· Ensuring all actions are recorded and completed following Meetings of the Board of Trustees and standing committee and working group meetings.

· Developing an understanding of the Society’s CRM (Customer Relationship Management) systems and managing related data.

· Ensuring the SRHE website is kept up to date, in liaison with other team members

· Providing quality customer service for members and external contacts

Qualifications, skills and experience

You will need to demonstrate that you possess the following qualifications, skills and experience:

· Demonstrable experience in a team support role or an administrative assistant role

· Excellent organisation and administration skills

· Excellent written and verbal communication skills

· Good numeracy skills

· Excellent knowledge/application of office IT systems (Microsoft Office: Word, Outlook, PowerPoint, and Excel)

· Familiarity with website maintenance and basic website management

· Managing, maintaining and manipulating databases

· Preferred education is to undergraduate level with an interest in higher education provision

Development officer at World Physiotherapy 

Location: hybrid, London or home-based 

Salary: £30,000 per annum 

Contract: Fixed-term (May 2025-April 2026) 

Hours: Full-time, 35 hours per week 

Application Deadline: 11/04/2025 

About World Physiotherapy: World Physiotherapy is a leading international professional association and UK Registered Charity. Founded in 1951, we represent the global physiotherapy profession and are dedicated to advancing our profession, advocating for universal access to improve health and wellbeing. 

The role: We seek a dynamic development officer to join our team. This role is key to enhancing our funding base and ensuring the long-term financial sustainability of our development programs. The successful candidate will focus on securing funds through grants, sponsorships, partnerships, and donations to support our strategic initiatives and expand our global impact. 

Key responsibilities: 

• Collaborate with the head of programmes and development to identify and develop new project ideas and impactful initiatives. 

• Conduct research to identify potential funding sources and develop a tailored roster of donors. 

• Write and submit compelling grant proposals and funding applications, ensuring they align with funder criteria and deadlines. 

• Build and maintain relationships with donors, providing regular updates on project progress and impact. 

• Develop strategies for donor retention and growth, including targeted campaigns to attract and retain corporate sponsors and high-net-worth individuals. 

• Work closely with the communications team to ensure cohesive messaging across proposals, campaigns, and public communications. 

Requirements: 

• Bachelor’s degree in business, marketing, nonprofit management, or a related field. 

• 3 to 5 years of experience in fundraising or development roles, with a proven track record of securing funding. 

• Strong writing and verbal communication skills, proficiency in English (additional languages desirable). 

• Experience with CRM software and fundraising platforms is advantageous. 

• Must be able to work independently and take initiative, with strong organisational skills and attention to detail. 

• Should be personable, collaborative, and culturally sensitive, with a commitment to equity, diversity, and inclusion. 

What we offer: 

• A vibrant, international work environment committed to global health improvement. 

• The opportunity to make a significant impact in advancing physiotherapy standards worldwide. 

• A competitive salary and the flexibility of a hybrid/remote work arrangement. 

How to apply: Interested candidates should submit their CV (maximum of 3 pages) and a cover letter (maximum of 2 pages) detailing their suitability for the role. Applications must be received by 11/04/2025. 

World Physiotherapy is dedicated to fostering an inclusive environment that reflects our diverse membership. We adhere to best practices in equity, diversity, and inclusion in our recruitment process. 

Join us and contribute to a connected global community dedicated to health and well-being through physiotherapy! 

This is a key role within the Engagement Directorate at Blind Veterans UK as we are working through a new strategy which ensures we become data and insight led and put our audiences at the centre of all our communication. This presents an excellent opportunity for you to help revolutionise how Blind Veterans UK conducts data selections and to play a key role in producing actionable insights as we seek to increase the sophistication of our marketing activity and deliver an excellent supporter experience.

You will be responsible for the accurate and timely delivery of complex database extracts from Raiser’s Edge using FastStats, ensuring all data selections are delivered to a high standard for communications to Blind Veteran UK supporters. This includes ensuring data selections are scheduled, developed, tested and checked, and delivered in accordance with the agreed brief and deadlines. The critical element to this role is developing a campaign planning process that embeds a test and learn culture and drives innovation and improvement in our communications.

You will work with the Insight Manager and wider Engagement (fundraising and Comms & Marketing) Team to implement journeys and automations to improve second gift rates and drive sustainable income.

As well as leading on data selections, you will manage the insight planning and request project boards, working with the Insight Manager to respond to both ad-hoc insight requests and longer term insight projects.

Main duties and responsibilities of the role - what you'll be doing:

• Lead on data selections. Responsible for ensuring all data selections are produced in an accurate, consistent and timely fashion, in accordance with agreed data selection briefs and deadlines.
• Manage the scheduling of delivering data selections to ensure there is clarity on what data selections are upcoming, to manage any potential clashes and to plan and prioritise the workload.
• Develop an excellent process and structure for delivering data selections that guarantees their consistency and accuracy.
• Work with stakeholders to ensure data selection briefs are completed correctly, definitions are clarified, and the final selection meets the criteria outlined in the brief.
• Work with the Insight Manager to identify insight-driven recommendations for campaign planning, and to ensure testing within data selections is valid and robust.
• Attend end of campaign meetings, and lead on the presentation of results and test outcomes and feedback on process improvements.
• Work with the Insight Manager to drive forward innovations in data selections, such as using propensity models to identify the right supporters to communicate with.
• Continually seek to improve the data selection process with the aim of automating and streamlining to improve the accuracy of selections.
• Lead on the implementation of a campaign planning process focussed on driving improvement in selection results through data-informed decision-making.
• Play a leading role in the planning of the calendar to manage communication activities.
• Work with the Insight Manager and Data Management functions to ensure the necessary data is being captured and is accurate, to enable campaign analysis to be conducted.
• Work with 3rd parties to ensure the timely and secure transfer of data selection files.
• Build and monitor supporter journeys for all data cohorts, improving the process based on findings.
• Send email communications, including testing and implementation of dynamic content.
• Manage the insight request project boards, assist in responding to ad-hoc insight requests and work with the Insight Manager on larger insight projects.

About Blind Veterans UK

At Blind Veterans UK, we are here to support anyone who has served in the Armed Forces or National Service, and who is now living with significant sight loss. We provide veterans with rehabilitation, training, practical advice and emotional support.

We’re a transformational team that believes every vision-impaired veteran should be able to lead the life they choose. We help blind ex-service people of every generation – and since 1915, we’ve provided support to tens of thousands of vision-impaired veterans.

Together we can help rebuild blind veterans’ lives after sight loss. Away from isolation and towards a life of fulfilment and happiness.

Position: Data Selections & Insight Analyst

Reports to: Insight Manager

Location: Remote working. We have an office in Queen Square, London, for those who wish to come into the office.

Hours: 35 hours per week (full-time)

Salary: £35,000–£37,000 per annum

25 days annual leave (not including bank holidays)

To apply please submit a CV and a covering letter outlining your relevant skills and motivation.

Closing date:  11th April 2025

Please note, we’re actively reviewing applications and interviews will be held on a rolling basis. The ad may close early if a successful candidate is found.

We're looking for an Outreach and Revenue Marketing Manager to join our passionate team at BeyondAutism—someone who can spot an opportunity, shape a compelling campaign, and isn’t afraid to think big when it comes to impact.

This is more than just a marketing role. It’s a chance to lead income-generating campaigns, grow our Outreach training services, and work alongside a dedicated team committed to transforming lives.

Whether you’re from the charity world, education, or the private sector—if you’re ready to apply your skills to something with real social value, we want to hear from you.

What you'll do:

• Lead on innovative marketing and lead generation strategies

• Collaborate across marketing, outreach and fundraising teams

• Use insight and creativity to drive new business and partnerships

• Help ensure our outreach services reach more families, schools and professionals than ever before

You’ll bring a blend of strategic thinking, entrepreneurial flair, and hands-on marketing experience. CRM savvy (Raiser’s Edge or similar) and a knack for turning insight into action are key.

We’re looking for someone who’s excited by growth, undaunted by targets, and motivated by the idea of building something that matters.

Application deadline: 25 April 2025

BeyondAutism is committed to safeguarding children and young adults and expects all staff to share this commitment. An enhanced disclosure will be required for the successful applicant

Trust Senior Fundraising Officer 

Location: Hybrid (minimum 40% office-based)

Contract Type: Permanent

Salary: £32,130 (pro-rata £19,278)

Hours: Part-time, 21 hours per week

About Suzy Lamplugh Trust

This role represents a chance to join the UK’s leading personal safety charity and authority on stalking prevention. Established in memory of Suzy Lamplugh, who tragically went missing in 1986, our Trust pioneers work in reducing abuse, aggression, and violence through education, advocacy, and direct support.

Our achievements include:

· Training over one million lone and frontline workers across various sectors in personal safety

· Driving legislative changes to improve public safety

· Supporting over 75,000 victims of stalking through our National Stalking Helpline and advocacy services

Role Overview

The Senior Fundraising Officer will manage and deliver all fundraising activities for the Suzy Lamplugh Trust, securing general and restricted funds from a range of sources including small and medium charitable Trusts and Foundations, government departments, corporate partners, organisations with CSR programs and potentially individuals, and support the delivery of the integrated fundraising strategy for the Trust, ensuring continued growth over the next three years and beyond.

Key Responsibilities:

• Research prospective funders, doors and sponsors and work closely with senior management, and colleagues in the Operations, Policy & Campaigning, and Finance teams to develop effective cases for support.
• Research and approach prospective funders that are either completely or partially aligned with the work of the Trust and determine if applications can be made.
• Manage the process of raising unrestricted funds through letters or online applicaitions to smaller Trusts or CSR funds, ensuring outcomes and feedback received is captured on the CRM and the annual fundraising plan.
• Write funding bids, proposals and applications forms, effectively communicating the work and impact of the Trust with existing and potential new funders.
• Oversee grant stewardship to best manage existing relationships and pave the way for repeat or new funding.
• Develop and grow the supporter base, working closely with the Trust senior management team to increase support from other organisations at grass-roots level.
• Collaborate with internal colleagues and partner agencies to ensure correct data is captured on funded activities and captured on the CRM.
• Manage funder reports by working with report-owners across different teams to maintain timely, accurate and  detailed report submissions, in accordance with terms of grants held.
• Manage, maintain and present the rollover fundraising plan at bi-weekly team meetings, ensuring all approaches and applications are captured on this plan, as well as the CRM.

Special Requirements

• This role is hybrid, initially requiring on-site attendance at our London office until the successful completion of the first probation review (typically 3 months). 

What We Offer:

At Suzy Lamplugh Trust, we value the commitment and expertise of our staff and are proud to offer a comprehensive benefits package:

• Flexible 21-Hour Work Week: Design a schedule that works for you—our part-time hours are adaptable to fit your availability and our needs
• Hybrid Working: With a minimum of 40% office-based work
• Generous Leave Package: 28 days annual leave (pro-rata for part-time) increasing with length of service, plus public holidays
• Special Leave: Including days for personal milestones, such as 1 day off for moving house and a paid day off for your birthday
• Pension Contribution: 5% employer contribution
• Health & Wellbeing App: Access to counselling, advice, and discounts
• Occupational Sick Pay increasing with service
• Additional Perks: Cycle to Work scheme, interest-free travel loan for season tickets, and regular team events

How to Apply:

The Suzy Lamplugh Trust is committed to diversity and is an equal opportunity emplyer. Please apply by submitting your CV.

All applicants must have the legal right to work in the UK. Please note if you do not receive a response within three weeks of the closing date, your application was not successful.

Deadline: 7th April by 23:59

Interviews to take place Monday 21st April and Tuesday 22nd April

Join us in building safer communities and empowering people across the UK.

We have an exciting role as a Fundraising Officer to join our small but ambitious fundraising team.  We are embarking on a significant capital redevelopment, and will raise income through trusts and foundations, individual donations and corporate supporters.

You will be responsible for supporting the Head of Fundraising with timely communications to both supporters and prospective donors, researching potential fundraising opportunities, maintaining the CRM system and reconciling fundraising accounts.

You will be involved in the creation of fundraising campaigns and be required to liaise with team members from across the organisation to gather information develop these campaigns.