Crm Jobs

Refugee Action Kingston (RAK) is an independent charity dedicated to helping the successful integration of refugees and people seeking asylum into the local community. With over three decades of experience, we provide a holistic service which includes advice on welfare, benefits, and immigration, alongside education, counselling, and career guidance.

In 2023/24 we supported 2,036 people:

• 1,171 clients accessed advice and advocacy services, including immigration advice
• 305 accessed ESOL classes
• 250 children supported through after school and family support services
• 61 people supported through our counselling service

This is an exciting time to join RAK at the start of the new fundraising strategy for 2024-2028. RAK currently has a successful grant fundraising programme through a selection of statutory bodies, trusts and foundations, and recognises the need - and opportunity - to broaden and diversify its income generation streams. We are looking for a fundraiser to build on existing strengths within the organisation to broaden our income stream through corporate support, individual giving, major donors and social media fundraising campaigns alongside maintaining and developing our trusts and foundations funding. 

Our new Director, Elli Free, has 25 years’ experience supporting people seeking asylum and substantial fundraising experience. Elli is looking forward to working collaboratively with the new Fundraising Manager to ensure RAK sustains its work in Kingston and reaches into neighbouring boroughs.

What we can offer you

• Work in a highly respected organisation punching above its weight – providing quality support to over 2,000 individuals and families a year
• A friendly and supportive environment, with an experienced team of professional teachers, counsellors, solicitors and advisers working to quality standards
• A collaborative approach to meeting fundraising targets working with our Director and Partnership and Digital Marketing Coordinator
• Hybrid work or remote working according to your need on a £45k FTE regardless of location
• Flexible part-time working hours with a paid half hour lunch break included
• A committed community in Kingston that supports RAK through volunteering, sharing information about our work and donations
• Real potential for fundraising growth and a clear and deliverable strategy already in place
• Training and development opportunities

Purpose of the role

As Fundraising Manager, you will lead the fundraising functions of the charity to generate income, meet organisational targets, and ensure development opportunities are effectively maximised. Working with the Director and programme teams, you will develop and write competitive bids, growing capacity and securing income for 24/25 and beyond. We are focused on multi-year bids and opportunities that deliver the best outcomes for our client community. As a client-led organisation, we strive to meet the needs of our clients and deliver impact-focused programmes.

The Fundraising Manager will have proven experience of successful grant writing and demonstrate a track record of fundraising achievements across multiple income streams.

Main areas of accountability

Fundraising - general

• Writing and submitting bids, tenders and proposals to ensure income targets are met in line with performance objectives
• Responsibility for the development and the implementation of RAK’s fundraising strategy, in line with organisational strategy and resources
• Providing stewardship to existing donors and supporters to maximise income and ensure long-term funding relationships
• Contributing to the monitoring and evaluation of the impact of the services provided at RAK

Trusts and Foundations, Statutory Funding

• Securing regular income by producing and submitting appealing fundraising applications to trusts and foundations as well as statutory funding
• Researching, monitoring, and identifying new funding opportunities for the development of existing or new services and organisational capacity
• Reporting to funders in line with funding criteria, objectives and the specified outcomes conditional to the funding

Individual Giving

• Ensuring that donations are acknowledged in an appropriate and timely manner in line with the stewardship policy
• Managing the charity’s supporter database and online donations
• Developing an excellent supporters’ journey via digital means and channels
• Preparing appealing fundraising campaigns and cases for support to the general public
• Working with the Partnership and Digital Marketing Co-ordinator to maximise income from social media channels and other digital channels
• Keeping up to date with professional best practice and recent trends, identifying developments that impact the organisation, and sharing knowledge appropriately across teams and departments

Corporate Giving

• Leading the expansion of RAK’s corporate giving initiatives, identifying and developing opportunities for engagement, and achieving the corporate income target
• Managing the Partnership and Digital Marketing Coordinator, whose primary focus is on corporate giving

General Duties

• Undertaking any other related duties as required and appropriate to the role.

All posts working for RAK require an understanding of the needs of people who are seeking asylum and those with refugee status. In addition, we require a strong commitment to equality, diversity and inclusion from anyone who works for us.

Person specification

We are looking for a candidate who can demonstrate the following skills and experience:

Essential

• Significant fundraising successes, preferably across different income streams
• Persuasive written and spoken communication skills
• Experience and competent use of fundraising CRM system
• A strong track record of achieving established targets and KPIs
• Excellent leadership and management skills
• Experience of delivering effective stewardship for a variety of stakeholder audiences
• A track record of managing budgets, complex report writing and data analysis
• Knowledge and experience of using digital fundraising tools and resources to maximise fundraising income
• Good time management skills including good sense of priorities and project development timelines
• Knowledge of the regulatory frameworks for fundraising activity for charities in the UK
• Commitment to working within an equality and diversity framework

Desirable

• Understanding of the challenges faced by those seeking refuge in the UK, and a commitment to assisting the integration of clients into the local area
• Experience of developing and building high-value partnerships
• A track record of managing budgets

Our workplace

We want RAK to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thought.

Our values are clearly set out in our RAK Strategy 2023-28.

RAK is an equal opportunities employer.  We are committed to recruiting staff, trustees and volunteers who reflect the communities we serve and the wider community of London where we live and work. We particularly welcome applications from people: from Black, Asian and other minority-ethnic communities; refugee and migrant backgrounds;  LGBTQ+ communities; with disabilities; and neurodiverse communities.

Asking for adjustments - RAK is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making changes for neurodiverse people, people with disabilities or long-term health conditions. If you would like us to do anything differently during the application, interview, or assessment process, including providing information in an alternative format, please use the contact details on our website to get in touch.

RAK is obliged to comply with the Asylum and Immigration Act (1996), and this requires certain documents to be presented by candidates before an offer of employment can be made. If you are invited to interview, we will ask you to bring these documents with you. For jobs which involve, for example, working with, or having access to children and/or vulnerable adults and their records, we will require an Enhanced Disclosure from the Criminal Records Bureau and need to have information from you regarding any previous, existing, or pending convictions or cautions. This will form part of the recruitment process if you are successful after interview.

PURPOSE OF THE POST/RESPONSIBILITIES

Caudwell Children is a national charity which works to change the lives of disabled and autistic children; change society’s understanding and acceptance of disability; and change public perceptions of the important role that charity plays in society.

Based from the award-winning Caudwell International Children’s Centre in Staffordshire, we seek an experienced relationship manager with the ability to identify opportunities and develop relationships to raise funds which support the charity’s expanding service delivery.

Responsible for the ownership and development of corporate supporter relationships, this role will play a pivotal part in helping to grow the charity’s fundraising income and helping to change the lives of autistic and disabled children across the UK and beyond.

The successful candidate will join a growing team of enthusiastic fundraising professionals aimed at improving the donor experience and growing the charity’s corporate fundraising partnerships income.

The role will be part of the Corporate Fundraising strand which will be responsible for income lines including, but not limited to:

• Charity of the Year
• Cause-related Marketing
• Licensing
• Strategic Partnerships

Success will be supported and monitored by the Director of Corporate Fundraising against KPI’s including lead generation, conversion rates and income growth.

Relationship development will be documented and reported using the charity’s dedicated CRM system (currently Raiser’s Edge).

PERSON SPECIFICATION

1. Demonstrable experience in fundraising/sales/relationship management
2. Demonstrable understanding of the charity sector and professional fundraising 
3. Enthusiastic advocate of relationship management and conversion
4. Experience in contributing to a successful sales/fundraising team
5. Experience and skill in new business development
6. Willingness and ability to undertake basic administrative activities themselves (not expecting of others what you would not do yourself).
7. Computer literate, with strong competence in using the mainstream computing packages and products
8. Driven, proactive and productive self-starter – able to work efficiently and achieve a lot under their own steam – but not afraid to ask questions when needed
9. An enthusiastic, driven and sensitive team member - able to support their peers and encourage others for the benefit of the team
10. Well organised – able to prioritise and manage own workload
11. Confident, professional and friendly communicator with a hands on approach
12. Confident to ensure all work complies with Equal Opportunities, Health & Safety, Data Protection and other policies of Caudwell Children

This Job Description outlines the general ways in which it is expected you will meet the overall requirements of this post.

DISCLOSURE & BARRING SERVICE CHECKS

The Charity is committed to safeguarding children and young people and therefore adopts a safer recruitment approach through a robust recruitment and selection process.  All posts within the Charity are subject to DBS checks, in line with the Rehabilitation of Offenders Act (1974).  This role is eligible for a Standard DBS check.   

Click on "apply" or visit our website for further information.

Thank you for your interest in Caudwell Children.

The Health Foundation is an independent charitable organisation working to build a healthier UK.

Do you have experience of working in a marketing team to grow engagement with, and the reach of, an organisation’s work?Do you have the skills required to meet key audience needs, using the most relevant content at the right time?

We’re recruiting a Communications Officer (Marketing and Engagement), as part of our marketing and engagement specialist team, part of both a wider content and marketing team and communications team.

In this role you will:

• develop, deliver and evaluate marketing and engagement plans, either standalone or as part of wider integrated communications plans
• plan and schedule marketing and engagement activity (including email, social media, paid digital marketing campaigns and offline marketing)
• create and amend marketing content for a range of channels
• support and train colleagues in using social media
• create and manage audience data in our CRM system (Salesforce)
• contribute to the wider work of the content and marketing team.

To find out more about the role and how to apply, please click on the link below to be redirected to our careers website where you can download a full job description.

The role of Deputy Centre Manageris pivotal to the continued success of our Youth Hub in High Wycombe. The Junction caters for 12 – 18-year-olds (up to 25 with SEND). This is an opportunity for someone with a can-do attitude and a strong desire to make things happen.

You will join a supportive, driven, committed team whose desire to achieve is matched by an intention to enjoy work on a day-to-day basis. You will be based in The Junction in High Wycombe, which is a multi service drop-in centre offering a full range of sessions and activities for local young people. You should expect to enjoy being part of a collaborative, loud and energetic organisation.

Become part of a dynamic charity, with a great mix of people committed to making a real difference for young people through a range of fun and challenging programmes and initiatives.

Action4Youth changes lives and creates better chances for young people by creating opportunities to discover their personal strengths and potential.

We work with young people from all backgrounds and all abilities to make a real difference to their futures.

We are a respected and dynamic charity based in Buckinghamshire and Milton Keynes but reaching young people across the wider southeast region.

Job Description

Job Title

· Deputy Centre Manager (The Junction Youth Centre, High Wycombe)

Position in the Organisation

· Reports To: Centre Manager

· Responsible For: Youth Workers and freelance staff

· Working hours: The centre is open 7 days a week 4-9pm. Working hours are 1:45-9pm on a two-week rotation (4 days one week and 6 the following). This post includes regular weekend work.

· Working With: Other members of the Action4Youth team including the High Wycombe Mentor, other programme staff, schools, key partners including other local youth organisations, Buckinghamshire Council, Thames Valley Police and many more.

Main Purpose and Scope of the Role

This role will assist with the day-to-day management of the centre and lead a small team of staff, including Youth Workers and some freelancers. The Deputy Centre Manager will be working in partnership with the Centre Manager to ensure the safe running of the centre and to deliver youth work directly. This role will liaise closely with the Centre Manager in order to make sure youth provision is effective and inclusive for all young people.

This role will be based in a multi service drop-in centre in High Wycombe for young people aged 12 – 18 years (up to 25 with SEND). The service will offer a range of sessions and activities all under one roof, seven days a week, and provides specialist support to those who are vulnerable.

The centre provides support in the following areas;

1. Crisis support; a drop-in service operating seven days a week where young people can come in and access specialist support and signposting in the below areas from trained staff.

· Homelessness

· Sexual health/unplanned pregnancy/sexual identity

· Family breakdown

· Crime

· Violence

· Bullying

· Substance misuse

· Relationship breakdown

2. A programme of mentoring to support young people on a 1:1 basis.

3. Health and wellbeing; a timetable of weekly activities focussing on positive mental and physical wellbeing.

· Nutrition and cooking - A weekly ‘cook along’ session will be available for young people to participate in where they learn the basics of cooking healthy and cheap meals.

· A timetable of fitness sessions including boxing and MMA sessions.

· A fortnightly mental wellbeing session which will focus on topics such as positive body image, social media, mental resilience, stress management, positive relationships etc.

4. A Youth Space for socialising and leisure activities;

· Café area

· Pool table, table football, table tennis, gaming consoles

· Weekly homework/ study club providing a quiet space where young people can get support on any schoolwork

· Weekly SEND Youth Group- open to young people with additional needs only who can come to socialise and participate in sessions on life skills

Duties and Key Responsibilities

• Register young people on arrival at the centre
• Keep the centre clean and tidy and be responsible for opening/ locking up the centre
• Assist with the overall smooth running of the centre and all its activity strands
• Work closely with library staff, Eden security and other key partners
• Be the lead staff member, running the Youth Centre, when the Centre Manager is not on shift
• Attend Action4Youth team meetings (sometimes outside of working hours) and be a positive link between The Junction and the other Action4Youth sites
• Communicate effectively with all core staff, freelancers and partners to ensure the centre is running safely and effectively and always be a positive role model
• Assess the needs of young people to correctly plan and deliver sessions related to areas such as health, fitness, smoking, drugs, gangs, violence, relationships and bullying
• Set up and run regular group youth work sessions in line with the key areas listed above
• Develop a positive rapport with young people based on respect and trust, ensuring the youth centre is a safe and welcoming place
• Establish boundaries and challenge inappropriate behaviour
• Mentor, coach and support individual young people
• Work in partnership with families and other key people in the young person's life, as well as with professionals from other organisations such as social care, health, police, education, youth offending teams and local authorities, in order to build a strong support network
• Manage, support and mentor staff, including youth workers and placement students
• Undertake administrative tasks relating to the centre’s efficient running, maintain effective recording systems and respond to queries
• Provide reports for funders and to SMT- including attendee numbers, case studies and other KPI’s as per funding applications.
• Promote the services of The Junction and take the lead in organising recruitment events at local schools. These may be outside the regular working hours, and you will need to claim time back in lieu.
• Attend local networking meetings to represent Action4Youth and promote the services of The Junction
• Work collaboratively with local community organisations to offer the best services to young people
• Always Act as an Ambassador for Action4Youth.

General Responsibilities

· Support events and meetings when required.

• Support the continued development of quality standards as specified by Action4Youth.
• Support in other areas of the organisation as required by the CEO

· To have regard for the vision of Action4Youth and to display a commitment to equal opportunities and to the protection and safeguarding of children, young people and vulnerable adults.

• Report any behaviour, conversations or comments which are inappropriate within a setting for children and young people.

· To carry out any other Action4Youth duties as required by your Line Manager, CEO or Directors.

· Administering own workload which includes meeting targets and deadlines in line with the Action4Youth Performance Management System.

· Attending relevant CPD training events in line with Performance Management appraisal.

· Undertaking responsibility, as part of the team, for all Health and Safety work related matters.

· Working within the guidelines of Action4Youth policies and procedures.

Skills, Experience and Knowledge

• Previous work experience in the youth, education or community sector
• Be able to lead, manage and support a small team
• Excellent communication skills, including being able to positively engage with young people from a wide range of backgrounds and actively involve them in the decision making process.
• Confident user of IT, including Excel, Word, PowerPoint
• Experience of using a CRM system (desirable)
• A full UK driving licence and access to a vehicle (desirable)
• Practical experience of designing and delivering presentations to a varied audience (desirable)

Qualifications

• A qualification and/or experience in youth work

Personal Attributes

• A team player with a cheerful disposition who is outgoing, friendly, approachable, flexible and enthusiastic
• Committed to young people’s personal and social development and to providing opportunities which enable them to reach their full potential.
• Integrity and discretion when dealing with sensitive information and compliance with data protection requirements
• A flexible approach to work including willingness to take on tasks outside the normal remit and to work irregular hours.
• Confidence to present to and motivate large/small, formal/informal meetings
• Ability to understand and deliver effective communications to diverse audiences.
• Prioritise and manage large workloads.
• Ability to work alone using own initiative
• Be committed to personal development and further training, as appropriate to the development of the role and Action4Youth
• Experience of planning, monitoring and evaluating work with young people

To Apply

To apply for this role please submit a copy of your CV and a covering letter explaining why you are applying for this position.

Work Location: In person

 Do you enjoy using your communication skills to develop lasting relationships with supporters?  Are you passionate about working for a local children’s charity? 

We have a great opportunity for someone to join our small, friendly team as Individual Giving and Supporter Care Officer. If you are energetic, passionate, and looking to develop your career in fundraising whilst improving the lives of bereaved children and young people in Oxfordshire, we’re keen to hear from you.

The role 

Location: Oxford & hybrid working 

Salary: £24,500 - £30,000  fte pa, depending on experience 

Contract: Permanent 

Hours: Part time 25-30 hours per week, negotiable, with the possibility to study for a fundraising qualification. 

Closing date:  Applications are being reviewed on a rolling basis, so please apply without delay to avoid disappointment. 

This is an exciting time for SeeSaw. We have a new Head of Fundraising and a very successful Trusts & Grants fundraiser. We are now looking to expand the fundraising team to complement the current skills and expertise, and strengthen the relationship with our donors. You will be responsible for providing exceptional supporter care for the truly fabulous individuals who donate so generously to SeeSaw to help support young people through grief. 

You 

You are looking to use your CRM experience to support a local charity. 

You are familiar with, or keen to learn about, fundraising. 

You are as comfortable working with data as you are talking to supporters. 

You are able to produce engaging social media and digital communications. 

You enjoy working collaboratively in a small team but are also happy managing your own time and workload effectively. 

You are organised and task orientated, and enjoy a busy, varied role which offers the opportunity to grow. 

Whilst fundraising experience is not essential, you must be able to demonstrate transferable skills, understand the importance of managing supporter care and enjoy building relationships. You may be looking for a part-time role that allows you time to study for a fundraising qualification or fits in around other commitments. 

What we can offer 

SeeSaw is fully committed to helping you build your skills and talents. You will work to, and be supported by our Head of Fundraising, and have access to advice and training as you build your role to deliver on our fundraising strategy.

We will offer you a flexible working environment, a friendly team and an important cause. In return, we are seeking your energy, enthusiasm and desire to learn.  This really is the perfect role for someone looking to develop their career in fundraising. 

If you would like to find out more about the role, please visit our website

Please email us your CV & supporting statement demonstrating how you meet the requirements

As we are actively recruiting - We reserve the right to close the advert anytime. So, please don't hesitate to apply! 

Chichester District Foodbank is a vibrant and ever-evolving community project which provides emergency food to over 9000 local people every year. We are looking to employ an Office Manager for 37.5 hours per week at £28,000 to £30,000 per annum. 

As the Office Manager you will manage the overall running of the Foodbank office/building, including overseeing HR, implementing policy and procedures, including Health and Safety, maintaining administrative processes, managing stakeholders, serving the trustee board, and working closely with staff in the implementation of events and projects.

Responsibilities

As the Office Manager you will be responsible for managing the overall running of the Foodbank Office/building and administrative processes.

The postholder will do this by:

• The first point of contact for clients and stakeholders on the Chichester District Foodbank main telephone or central email, dealing with initial enquiries and referring them to relevant member of staff when appropriate. 

• HR – manage the HR dashboard, Breathe HR, prompting managers to complete appraisals and regular one-to-ones, managing policies and supporting managers in the recruitment of staff using platforms such as ‘Indeed’.

• CRM – main point of contact for Salesforce, creating templates and providing reports, prompting staff to keep contacts up-to-date, data cleaning etc. 

• Stewardship of regular and one-off donors, acknowledging receipt of donations, encouraging Gift Aid signup, and sending letters of thanks on behalf of the CEO. 

• Supporting the Operations Manager with volunteer recruitment admin where necessary.

• Responsible for building management including liaising with utility suppliers and taking responsibility for health and safety in the Chichester District Foodbank offices and centre. 

• Responsible for equipment management, keeping an up-to-date asset list, liaising with suppliers and contractors, making sure all staff have equipment needed to complete their work i.e. phones systems, laptops, and mobile phones. 

• Responsible for procuring office supplies, including stamps. 

• Responsible for IT systems including Office 365 and Google drive, ensuring intellectual property is secure, staff have relevant access and corporate assets can be accessed by all. 

• Managing Chichester District Foodbank events, managing correspondence with event attendees, procuring event equipment and volunteers. Ensuring event information is communicated accurately and timely across all channels in collaboration with the Communications Officer. 

• Oversee community collections and collection boxes/buckets – making sure that we adhere to fundraising regulations and licences, counting, and banking money and thanking relevant organisations. 

• Manage organisational policy reviews and development.

• Manage the Chichester District Foodbank office volunteers including the tech volunteer who provides IT support. 

• Responsible for creation and development of a Chichester District Foodbank archive.

• Lead on data protection /GDPR. 

• Support CEO and Trustees by setting up meetings, providing agendas, board papers and minutes, booking venues and refreshments, whilst maintaining confidentiality. 

• Support internal communications as directed by the CEO. 

• Provide occasional management support for foodbank sessions when the Operations Manager is unavailable.

PERSON SPECIFICATION: 

Personal qualities

The postholder will:

• Have leadership and team management skills.

• Be organised, self-motivated and able to manage their time.

• Have excellent communication skills. 

• Have problem-solving and decision-making abilities. 

• Be adaptable and flexible, able to embrace change and quickly adjust to the evolving charity’s needs.

• Be able to work unsupervised and under pressure.

• Be technically proficient, experience of a CRM system is desirable.

• Knowledge of Human Resources practises.

If you are a detail-oriented individual with a passion for organisation and team leadership, we encourage you to apply for the Office Manager position. Join us in a fast-paced environment where your skills will be valued and developed.

BENEFITS OF WORKING WITH US:

People are the most important asset that Chichester District Foodbank has – without our people we could not achieve any of our goals.

Personal development program
Continuous personal development is actively encouraged and training opportunities explored. 

Pension
The charity contributes 3% of an employee’s annual salary to a pension scheme. Staff contribute 5% of their annual salary. 

Holiday entitlement
25 days plus bank holidays. You will be gifted extra days to cover the Christmas week. 

Commitment to safeguarding
Chichester District Foodbank takes the safety of everyone within the charity very seriously and expects that everyone will work within Chichester District Foodbank’s safeguarding policy.

University of Oxford Development and Alumni Engagement

CRM Learning and Engagement Manager
(known internally as DARS Senior User Engagement Officer)

Location: Oxford – hybrid working may be an option

Salary: Grade 7: £36,024 - £44,263 per annum with possible extension to £48,350.

The University of Oxford is a stimulating work environment, which enjoys an international reputation as a world-class centre of excellence. Our research plays a key role in tackling many global challenges, from reducing our carbon emissions to developing vaccines during a pandemic.

The Development and Alumni Relations System (DARS) team is dedicated to enhancing the University's engagement with its alumni and donors through an advanced constituent relationship management system. Our team focuses on supporting this CRM system to drive fundraising and strengthen alumni relations, ensuring seamless collaboration and continuous improvement in our processes and user support.

About the Role

As a member of the User Engagement team, your role will be integral to supporting and enhancing the University's CRM system for development and alumni engagement. Key responsibilities include:

• User Training and Engagement: Develop and update training courses, create learning materials, and facilitate workshops to ensure effective user engagement with the DARS system.
• Business Process Improvement: Analyse and enhance business processes to optimize the functionality and efficiency of the DARS system.
• Support and Relationship Management: Provide comprehensive support through one-on-one coaching, project assistance, and managing key business partnerships to maintain strong collaborative relationships.

To Be Successful You’ll Need:

• Excellent Communication Skills: Ability to clearly convey information and facilitate training sessions, workshops, and presentations.
• Analytical Abilities: Proficiency in analysing business processes and identifying areas for improvement.
• Relationship Management: Experience in managing and nurturing business partnerships or building and maintaining strong collaborative relationships.
• Interpersonal Skills: Excellent interpersonal and customer service skills.
• Technical Proficiency:
  • Proficient in utilising Microsoft Word, Excel, and PowerPoint to create impactful presentations and documents.
  • Proficient in learning management systems (LMS) and various e-learning platforms.
  • Knowledge of the DARS system as used at the University of Oxford; or of other comparable fundraising or relationship management software (such as Blackbaud Raiser's Edge, Microsoft Dynamics, Salesforce
• Project Management: Skills in managing projects, providing project support, and ensuring timely delivery of objectives.
• Training and Development: Proficient in designing and implementing training programs, crafting educational resources, and utilising learning management systems to enhance employee development.

What We Offer:

Your happiness and wellbeing at work matters to us, so we offer a range of family friendly and financial benefits including:

• Flexible hybrid working
• An excellent contributory pension scheme
• days annual leave
• Membership to CASE
• Training and Development opportunities
• A comprehensive range of childcare services
• Family leave schemes
• Cycle loan scheme
• Membership to a variety of social and sports clubs
• Discounted bus travel and Season Ticket travel loans

Application process:

• Click the link to ‘Apply’ and follow the on-screen instructions on our Application portal for Vacancy ID: 173358.
• Applications must include of a CV and a letter of application, in your own words (in PDF format), outlining your motivations to apply for this role, your relevant experience and how you meet the criteria of the person specification.

Only applications received before 12.00 noon on 4 July 2024 can be considered.

Interviews are currently scheduled to take on 19 July 2024, in person in Oxford.

Development and Alumni Engagement is committed to having a team that is made up of diverse skills and experiences. We encourage applicants from all sectors of the community and are especially keen to encourage candidates from under-represented groups to apply.

The Events and Fundraising Executive will play a crucial role in the design and delivery of the Lady Garden Foundation’s varied annual calendar of fundraising events which include charity lunches, brand collaborations and our bi-annual Gala Evening, This role is unique, from the breadth of responsibilities, to the ownership it allows for an individual to flourish and grow in their role. 

We are looking for a confident, outgoing individual, comfortable in managing competing priorities and who is able to work collaboratively with a wide range of stakeholders. The successful candidate will be energetic, flexible and reliable in their day to day activities, have a keen eye for detail and excellent writing and organisational skills. In return we offer a role in a growing, enthusiastic, fast moving team and the opportunity to make a real difference.
 

Responsibilities and Duties

• Support the management and delivery of fundraising events including multiple major donor events, challenge events, brand collaborations and others as required.

• Stakeholder management (charity co-founders, trustees, guests, donors and sponsors) relating to the fundraising events

• Liaise with external events and related suppliers to ensure LGF team and co-founder needs are aligned

• Responsible for managing communications to guests, participants, attendees, manage enquiries and volunteers

• Data management of donors across all events in CRM (Donorfy)

• Undertake admin and clerical tasks - e.g. mailings, send outs, phone/email enquiries etc…

• Alongside the Communications and Awareness officer provide copy and update for the events section of the website

• Manage event equipment and stock

• Attend events when required, including occasional weekends and evenings and provide support to the wider team when required.

• Support with marketing activities of events including social media and email campaigns

• Support with capturing content for the Lady Garden Foundation’s social media sites - Instagram, Facebook and Tiktok (possibly Twitter) as well as website, including support with writing blogs, posts and  multimedia content 

• Awareness and research of key health issues and updates in the gynae arena (general)

• Awareness and research of activity from other charities within the sector (general)

•  To undertake other duties across the Lady Garden Foundation that may be required.

Qualifications and Skills: 

• Excellent organisational skills and attention to detail

• Strong IT skills including Microsoft Office

• A good understanding of the charity landscape including Fundraising Regulations 

• Effective diary management including your own 

• Ability to manage multiple activities at one time including direction from multiple individuals

• An understanding of women’s health issues and the gynae landscape including the five gynaecological cancers.

• Excellent communication and presentation skills

Person Specification:

This is a front-facing role and the post holder will need to identify and exhibit behaviours which promote our values and purpose. The right candidate will demonstrate a flexible approach, and an affinity and empathy with our charity: 

• Animated and enthusiastic

• High energy and reliable

• The ability to work independently and as part of a larger team

• Ability to use initiative and work positively and independently 

• Strong attention to detail and accuracy in all areas of work 

• Demonstrable time management skills

• Passion for our cause

Desirable Skills:

• Some event industry and charity experience

• Experience of using the Microsoft Office suite software

• Confident using MS Teams, Zoom and similar platforms (preferred) 

• Experience of using CRM software

• Confident in sharing ideas and knowledge

Equality, Diversity and Inclusion: 

The Lady Garden Foundation  recognises the positive value of diversity, promotes equality and challenges discrimination. We welcome and encourage applications from people of all backgrounds and lived experiences.

At the heart of our fundraising and marketing strategy is a real focus on building lasting, meaningful, and relevant relationships with all our supporters, demonstrating the importance and value of the contributions that they make. Our Individual Giving programme makes up a considerable proportion of our total income and the primary responsibility for this role is providing important support for this vital programme. You’ll love talking to our supporters, taking time to understand them, listen to what they are interested in and making sure they feel valued. Starlight’s reputation for supporter care will really matter to you and you’ll naturally want to be accurate, efficient and effective in dealing 3 with queries, handling and recording donations on CRM and ensuring that appropriate and timely responses are sent to all supporters. You’ll also enjoy developing your fundraising skills and supporting Individual Giving activities to ensure we are delivering the best activities for our supporters to drive more donations. With your experience and expertise, you’ll support our reputation for positive, warm touchpoints and excellent customer service.

Are you an experienced corporate fundraiser with a proven track record of winning significant partnerships of high value?

As a Regional Partnership Manager, you'll make a mark on our Corporate Partnerships team, winning and creating exciting new partnerships for the British Heart Foundation (BHF).

In this role, you’ll be an essential member of the Corporate Partnerships Team. You'll play an integral role in shaping the future of our partnerships, ensuring targets for new business acquisition and subsequent account management are achieved.

Use your skills to help us get closer to a world free from the fear of heart and circulatory diseases.

Working arrangements 

This is a home-based role with some travel (approximately 2-3 trips per month) to meet with partners, prospects, and Community Fundraising teams across the West Midlands and North West of England. You’ll be reimbursed for all reasonable travel expenses.

As this is a regional role and given the current pipeline of opportunities, we are looking for candidates who live in the West Midlands or North West of England regions.
 
On occasion, you may also be required to work flexibly to support evening and weekend activity. Where this is the case, you will be compensated for this with time off in lieu.

About you

As our perfect candidate, you bring end-to-end experience of identifying a partnership opportunity, taking the prospect through the sales cycle, and securing the corporate partnership. You have demonstrable experience in thinking commercially and winning high value opportunities. 

With excellent communication, networking, influencing, and relationship building skills, you have proven experience of working with others to secure significant bids, sharing skills and experiences with those around you.

A results-oriented go-getter, you are always willing to pick up the phone and reach out to cold prospects. You have a demonstrable track record of building and writing partnership proposals and delivering presentations to board-level decision makers.

Integral to coming into this role is your experience in winning new business, whether it’s from working for a charity in corporate partnerships or in the private sector in a sales role.   

A strategic thinker, you’ll be brimming with creative ways to win new business. You'll be confident in presenting to internal and external stakeholders at all levels. You'll also have experience of developing CRM/product promotion and sponsorship partnerships.

You are able to work collaboratively and innovatively with colleagues across the organisation to maximise opportunities from both prospects and partners. 

You can work under your own initiative from a home base while still contributing positively to the regional teams.

It is desirable (although not essential) for you to have a full UK driving licence and access to a car. 

FareShare Merseyside & North Wales

Job Description –Community Coordinator Assistant

Reporting to:  Regional Manager

Location: Totton   

Contract: Permanent

Hours: 35hrs

Salary: £22,495-£23,170

We welcome applications from all backgrounds. We are a Disability Confident Employer that welcome disabled applicants and provide reasonable adjustments.

About FareShare

FareShare is the UK’s national network of charitable food redistributors, made up of 18 independent organisations. Together, we take good quality surplus food from right across the food industry and get it to nearly 9,500 frontline charities and community groups.

The food we redistribute is nutritious and good to eat. It reaches charities across the UK, including school breakfast clubs, older people’s lunch clubs, homeless shelters, and community cafes. Every week we provide enough food to create almost a million meals for vulnerable people.

 Every year, more than three million tonnes of food go to waste in the UK, enough for 7 billion meals. Meanwhile, the cost-of-living crisis is driving millions into food insecurity. FareShare has a plan to help tackle the cost-of-living crisis using England’s surplus food.

We are fortunate to benefit from the support of major retailers, the media, sports ambassadors and a groundswell of public engagement. As a result, there has never been a more exciting time to join an organisation at the heart of public consciousness.

FareShare’s Strategy & Vision

Vision: We have the vision of a UK where “No good food goes to waste”.

Mission: To use surplus, fit for consumption, food to feed those who are vulnerable in the UK by supporting front line charitable organisations that tackle the cause and not just the symptoms of food poverty.

Our Purpose: We are doers. We are a community. We change lives.

Our Values: Passion – for our cause and the challenge that lies ahead

Ambition – to go the extra mile and drive the change that must happen

Respect – for ourselves, each other, our volunteers, our partners and our beneficiaries

Collaboration – it’s only by working with others that we can be stronger

Focus – on providing the best service possible so that we deliver and achieve the most for our clients/customers.

The role

As a Community Coordinator Assistant for FareShare, your primary responsibility will be to manage and sustain the Community Food Membership (CFM) programme. Your goal will be to maximize relationships and add value to create the best experience for our charity partners. To excel in this role, you must be an exceptional communicator with an approachable nature, capable of securing, developing, and maintaining relationships with charities, and raising awareness of FareShare Merseyside and North Wales (FSM&NW) across the region.

The Community Coordinator Assistant will require a full clean driving licence, have access to a vehicle and be competent and confident traveling independently as they will be traveling across our region. Which consists of, Wirral, Knowsley, Sefton, Halton, Cheshire East and North Wales.

This role is vital in ensuring the success and sustainability of the FareShare Community Food Membership programme by fostering strong, supportive relationships with our charity partners and making a positive impact across the region.

Main areas of responsibility

The Community Coordinator Assistant will be responsible for the recruitment and retention of Community Food Members (CFMs) within the designated region. This role requires close collaboration with the Regional Manager, the Finance team, and Head Office. The Community Coordinator Assistant is expected to meet recruitment and retention targets, produce comprehensive reports, and ensure all requirements of funders are met.

• Organised, reliable and with a high attention to detail. 
• Some experience with customer relationships management systems.
• Strong IT and Microsoft Office skills: Outlook, Excel and Word are essential.
• Strong numeracy.
• Ability to prioritise and multi-task as required. 
• A strong team player with a good work ethic. 
• Ability to work to tight deadlines and in a fast-paced environment. 
• Understanding of GDPR principles.
• Curiosity and empathy with FareShare’s mission and strategy. 

·  

As an employer committed to Equal Opportunities, we will assess applications in line with these criteria that we consider either as being essential or desirable in this role.

Essential Criteria

• Previous experience in community work
• Excellent written and verbal communication skills
• Hold a full UK driving licence and have access to a vehicle
• Have a commitment to Equality, Diversity and Inclusion
• Eligible to work in the UK

Desirable Criteria

• Level 2/3 Food Safety training is desirable, but training will be provided.
• Have previous experience working with customer relationship management software.
• Be degree educated or have a strong career history doing similar roles in any sector.
• Have some experience of community.

Competencies and behaviours

• Develop and implement strategies to recruit new CFM’s
• Maintain relationships with existing CFMSs to ensure high retention rates
• Conduct outreach activities to promote the benefit of CFM membership
• Able to demonstrate being a Team player
• Eligible to work in the UK

Benefits

• Hybrid / Flexible working, with regular UK travel
• 28 days’ annual leave + 8 bank holidays
• Employers pension contribution
• Employee Assistance Program
• Interest free bicycle purchase loan scheme
• Season ticket loan

Could you be our new Brand & Marketing Manager?

We’re looking for a creative, dynamic and enthusiastic comms professional to join us on our mission to ensure no child or young person ever has to grieve alone. As our Brand & Marketing Manager you will be at the forefront of growing and developing the Winston’s Wish brands and find new and innovative ways to reach the children and young people who need us. This is a varied and fast-paced role where no two days will be the same.

From sharing the voices of our incredible Youth Ambassadors far and wide, to marketing fantastic fundraising initiatives to identifying new opportunities to reach young people, you’ll play a fundamental role in ensuring bereaved children and young people know they can put their trust in Winston’s Wish when their worlds are turned upside down by grief.

Main Responsibilities

• Marketing outreach and project management
• Work alongside the Director of Marketing & Communications to action the charity’s strategic marketing plan.
• Lead a team of marketeers in planning, delivering and measuring effective projects to drive revenue and reach across multiple areas of the company.
• End to end management of comms plans to ensure projects are delivered to a high standard using data and analysis to refine and develop plans in order to reach targets.
• Oversee marketing activity across all channels, with a strong emphasis on developing data led digital marketing. Ensuring the team are constantly analysing, refining and optimising.
• Write influential and fluent copy aimed at different target audiences to engage and ultimately drive interest.
• Actively identify and motivate the team to recognise opportunities to market Winston’s Wish to reach our identified audiences.
• Work with the charity’s approved freelance designers to oversee the creation and delivery of marketing assets and artwork, adhering to our brand style and tone of voice.
• Support the PR & Marketing Officer to identify and respond to media requests and create opportunities that grow the charity’s reputation. 

Brand Management

• Work alongside the Director of Marketing & Communications to embed a cohesive and engaging brand identity to create memorable and consistent experiences for all.
• Develop our visual identity in a way which brings our cause and purpose to life in the most engaging and inspiring way possible.
• Grow and manage our database of brand and marketing assets and materials.
• Use market insight and analytics to continuously develop our brand to position Winston’s Wish as a leader in our sector. 

Team Management & Administration

• Work alongside the Director of Marketing & Communications to lead our marketing and communications team, ensuring there is a clear direction of travel, an understanding of purpose and an exemplary culture embedded to drive future success.
• Line manage the Digital Marketing & Communications Officer and PR & Marketing Officer.
• Effectively manage expenditure across all projects and campaigns in line with agreed expenditure budgets.
• Effective reporting as required in line with agreed objectives and KPIs.
• Ensure that the recording of permissions and consents is adhered to in line with our policies and procedures and in accordance with GDPR. 

All Staff

• Contribute to the vision and mission of Winston's Wish; whilst embedding the values into your daily work activities.
• Promote equality of opportunity and diversity in accordance with Winston’s Wish policy.
• Contribute to the overall success of the charity’s fundraising needs by providing case studies, attending events and adding value to the experience of our supporters as required.
• Contribute to the brand and reach of the charity by working alongside our Marketing & Communications Team when relevant press opportunities arise or when required for social media and online content (including the use of photography).
• Work to objectives, targets and work plans agreed with your line manager.
• Undertake specific projects and other ad hoc duties agreed with your line manager, fulfilling any deadlines, reviews and reporting procedures required.
• Take an active part in the Quarterly review process and participate in training agreed with your line manager.
• Recognise and champion the lived experience of children and young people with bereavement within your work.
• Ensure the health and safety of all colleagues, volunteers and visitors in accordance with Winston’s Wish policy.

Person Specification

Essential

• Ability to be passionate and inspiring when communicating the work of Winston’s Wish.
• Excellent copywriting and editorial skills across multimedia channels.
• Experience of processing and turning complex information into compelling and relevant stories and content.
• Strong demonstrable experience of brand management and delivering strategic brand projects.
• A confident brand guardian with experience of developing and implementing brand guidelines, providing clear and well-reasoned feedback on a wide range of creative.
• A confident project manager, able to develop and roll out a strategic marketing plans that reach our intended audiences.
• Lead, enthuse and inspire colleagues at all levels to get behind our brand and marketing activities.
• Experience of managing and motivating a team.
• Ability to show empathy for the children, young people and families we support.
• Curious, creative and innovative, unafraid to challenge the status quo.
• Strong commitment to the values of Winston’s Wish – We are caring, hopeful and honest; we respect others and we try new things. 

Desirable

• Project management experience.
• Graphic design experience.
• Experience in a similar environment.
• Understanding of child bereavement.
• Experience of using Salesforce CRM System.

Recruitment Timetable

Application deadline: 12th July at 5pm 

Interview date: 26th July 

Interview location: Zoom

Winston’s Wish reserves the right to close the vacancy early if we receive a high number of applications for the role before the closing date.

We are recruiting a Challenge Events Fundraiser to grow PAPYRUS’ challenge event income by leading on allocated PAPYRUS own events, projects and campaigns and managing all third-party challenge events.

What you will do:

· Develop an events plan that will grow income using data from previous years to understand our supporters and build a creative and sustainable income plan for long term growth.

· Build and manage relationships with supporters across all communication channels and provide professional, relevant, timely and empathetic stewardship at all times.

· Raise awareness of PAPYRUS and its work by developing and delivering presentations and talks both online and face to face to supporters and facilitating necessary photo opportunities in line with GDPR for use if future promotional activity

· Manage costs and budgets for events, including forecasting, estimates and future year planning.

· Be proactive seeking out new initiatives and market trends in fundraising across the UK charitable sector.

· Participate in the development, implementation, and maintenance of PAPYRUS challenge event fundraising assets, collateral, materials, and policies and procedures ensuring all content is on brand and to a high standard.

· Working with colleagues in Business Support Services to use the data collected across all donation platforms to analyse and inform required reports and update existing reporting mechanisms.

To be successful in this role you will have:

· Previous experience of working in a fundraising role for a UK registered charity

· Experience of successfully managing a portfolio of third-party events

· Proven track record of successful relationship management with donors/ fundraisers

· Proven track record of working effectively in a team

· Experience in creating and monitoring budgets

· Experience using Raiser’s edge or a similar CRM database.

· Knowledge of regulatory environment for fundraising from events fundraising including sponsorship, data protection, Gift Aid (incl GASDS) and Fundraising Codes of Practice and regulation

· Good knowledge of data selection, data analysis, insight and application of datasets for maximum success

· Understanding of events fundraising

· Competence in the use of IT tools including Word, Excel and PowerPoint

· Ability to work some unsocial hours and travel to meetings / events as required across the UK

Please visit the careers site for the full job description and person specification for the role.

Salary: £29,269 per annum (Scale SCP 18) progressing by increments to £32,076 per annum (Scale SCP 23)

Hours: 36 hours per week  Location: Warrington

Contract: Permanent

Benefits: You will receive 28 days annual leave plus Bank Holidays (pro rata for part time workers), hybrid and flexible working arrangements, an attractive pension scheme, Simply Health membership and enhanced sick pay. Please visit our website for more details.

Closing date: 19th July 2024

We reserve the right to close the vacancy earlier if we receive sufficient applications so, please submit your application as soon as possible.

PAPYRUS is committed to the principle of equal opportunity in employment and its recruitment policies are designed to ensure that no job applicant or employee receives less favourable treatment on the grounds of age, disability, gender re-assignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.

PAPYRUS is committed to safeguarding all children, young people and adults at risk that interact with the organisation. The organisation recognises its responsibility to safeguard the welfare of these vulnerable groups by a commitment to procedures to protect them. The charity expects all staff and volunteers to fully support and promote these commitments.

Salary (grade 8): £47,268 - £51,870 per annum (dependent upon experience)

Hours: 37.5 hours per week (full-time, permanent)

Location: National Museum of the Royal Navy, Portsmouth Historic Dockyard, Portsmouth (from time to time, travel to our other UK based sites will be required) with the opportunity to adopt hybrid working

A fantastic opportunity has arisen for an Individual Giving specialist to join the Fundraising & Partnerships Team at the National Museum of the Royal Navy.

Our fundraising income has grown significantly over the last few years thanks to a talented team, and we have an ambitious strategy to grow this income even further.  

As a Fundraising & Partnership team we build internal and external relationships to secure financial support to bring to life our collections, care for our objects, engage with young people, fund our capital projects and underpin our core costs.

We do this by sharing the passion of our colleagues; appreciating and sharing our collective experience, knowledge and skills; and advocating about how the NMRN positively impacts local economies, visitors and the wider public understanding of the Royal Navy.

When our team excels we help to deliver NMRN’s vision of becoming the world’s most inspiring Naval Museum, linking Navy to Nation, and inspiring enjoyment and engagement with the story of the Royal Navy and its role in shaping both our nation and the modern world.

We’re now seeking an Individual Giving Lead to drive forward our work in this fundraising strand and exploit NMRN’s investment in brand, audience development and CRM.

Key Opportunities

* Growing our individual giving programme with a particular focus on regular giving, major appeals, capital projects, adopt-an-object, and exploring opportunities through content and gaming.

* Developing and implementing a major donor and mid-level giving programme.

* Working with the Customer Relationship Manager and Web Lead use our data to build supporter and donor journeys.

* Collaborating with the Communications and Content team to drive individual giving opportunities through content on NMRN’s digital channels, as well as those of partners.

* Creating a legacy giving programme that raises awareness of the importance of legacy and gift-in-will bequest and results in an increased number of pledges.

* Working in tandem with the Corporate & New Business Partnership Lead to develop a payroll giving scheme.

If your goal is to develop your career in fundraising in a rewarding role with plenty of opportunities to lead projects and make a difference then we want to meet you.

Knowledge/Experience

We are scaling up our work so we are expanding our team with talented, motivated, and ambitious individuals who want to contribute to helping us become the world’s most inspiring naval museum, to do this you will be a highly motivated individual who is cheerful, personable and equally content with writing strategies as doing the underpinning work.

The successful candidate will be able to evidence their ability to:

* grow, coordinate, and implement regular giving

* generate donations that support major appeals / campaigns

* writing compelling cases-for-support and donor communications

* establish effective working relationships with key stakeholders both internally and externally

* develop, communicate, and execute initiatives and effective pragmatic solutions

* work with others to develop effective and targeted email marketing using CRM data

* develop stewardship plans for individual givers and major donors

We Provide:

• The opportunity to be part of a friendly and diverse workplace within a unique heritage environment.

• Group pension plan with Royal London (6% employer contributions, 2% employee contributions and death in service benefit).

• 25 days annual leave (plus bank holidays), increasing to 30 days annual leave (plus bank holidays) after 5 years’ service.

• Free parking.

• Occupational sick pay.

• Enhanced maternity/adoption and paternity pay.

• Flexible working.

• Professional membership fees.

• Employee Assistance Programme.

• Free admission to other national museums and attractions within the reciprocal agreement.

• Discounts at our shops and cafes.

• Free and discounted tickets for family and friends.                                         

This post requires a DBS check as a requirement of working on the naval base. This is not a UK sponsored visa role therefore candidates must have the right to work in the UK to apply for this role.

For further details, or an informal discussion regarding the role, please contact Helen McKenna-Aspell, Associate Executive Director: Funding & Partnerships – helen.mckennaaspell(at)nmrn(dot)org(dot)uk

Please submit your applciations via 'Apply via website' no later than midnight, Monday 22nd July 2024. We will be conducting interviews in Portsmouth in July. 

If you require reasonable adjustments to be made to the application process because of a disability, please contact the People team on recruitment(at)nmrn(dot)org(dot)uk for support.