Community Engagement And Development Worker Jobs in NW10 5QR

Help build powerful and sustainable communities of peer support groups for kinship carers.

About the role:
Funded by the Department for Education, the National Peer Support Service is a game-changing service that creates a sustainable and life-changing legacy. It builds on Kinship’s 10 years of experience in developing peer support groups and two years of delivering a national service that has set up 145 new groups.

This role is community-based and focuses on engaging kinship carers, bringing them together to form Peer Support Groups, and supporting them to achieve independence at which point they will receive ongoing support from our national Hub.

You will do this by working with local authorities, schools, other charities and community groups. Arranging information events such as coffee mornings to engage kinship carers. You’ll create a welcoming, inclusive, and supportive community for kinship carers, building belonging, resilience, and empowerment.

Who we are looking for: 

We are seeking an person who possesses the drive, passion, and skills to:

• Develop new Peer Support Groups across a diverse range of communities
• Demonstrate the energy and enthusiasm required to achieve key targets and objectives
• Work collaboratively within the Peer Support and Community Team, as well as throughout the broader organisation, to ensure the development of safe and effective support services for the kinship community
• Maintain current Peer Support Group levels, taking the lead from the national Hub
• Maintain accurate records that are used to populate reports, identify learning and share key insights across Kinship that allow the organisation to continuously improve our services and products

You should have experience in developing and maintaining meaningful relationships with various community-based stakeholders such as local authorities, health services, schools, charities, and kinship carers. You will need to understand the key success factors involved in establishing and developing new in-person groups in areas of high need, as well as how to support existing groups in their journey towards sustainability.

As a practical thinker, you will work creatively to identify stakeholders and assets in areas of high need. You will build local connections and bring together kinship carers across the region, empowering them to build resilient and robust peer support communities.

You will be confident in building relationships that generate referrals from external stakeholders and in contacting kinship carers directly to secure engagement with local coffee mornings, community, and training events that will help kick-start a thriving peer support group.

As you establish new groups, you will provide support and training to help them lead their groups effectively, and develop their group culture, resilience, and skills to function independently while offering reassurance and support to empower them.

We are ideally looking for candidates based close or within easy reach of our priority development areas which include; Reading, Oxfordshire, West Berkshire, Slough and Hampshire but also able to travel to other key locations across the South East and along the M4 corridor.

An essential requirement of the role is to be a driver with access to a vehicle for work purposes.

Key responsibilities: 

Service delivery:

• In-person (face-to-face) strategic outreach into local communities including setting up and attending local engagement events
• Set up and develop sustainable in person peer support groups, initially attending and leading sessions in person before transition to self-sufficiency
• Working with existing groups that are at risk, closed or need support that need replacing or rejuvenating to maintain DfE service level agreement, in addition to new groups. Targets are subject to change and are not fixed
• Recruit and retain support group leaders to develop their peer support groups
• Assist with the delivery of training to support group leaders and groups to become self-sufficient
• Develop strong boundaried and positive relationships with support group leaders – building resilience, empowerment and community
• Support established groups (including independent) in your area to access support group leader networks and training (this includes visiting groups in person) to build a peer community
• Follow (and where appropriate support further development off) the service blueprint to develop sustainable peer support groups
• Collaborate with the Peer Support Hub team to provide a joined-up and positive user experience for kinship carers
• Manage special interest groups and regional online groups as required, transitioning to ‘Hub’ team for sustainability and work with partners 

Service quality, development and data management:

• Accurately record all recruitment, contact information and volunteer case management in Salesforce in line with service framework and data protection requirements
• Ensure accurate data entry in Salesforce to support service performance, evaluation and learning
• Provide regular reports to ensure targets and SLA are met for the service
• Support continuous development and improvement of the service (new systems and processes) as required

Team culture:

• Act in the best interest of Kinship and the families we support
• Maintain and contribute up to date understanding of kinship care
• Deliver effective administration with attention to detail and keeping to deadline
• Identify and contribute to appropriate case studies to demonstrate the impact of Kinship services and contribute to policy and campaigns work
• Actively contribute to delivering and evidencing a high performing service
• Take responsibility for your ongoing continued professional development
•  Work in line with the Kinship values

Some tips for your application:

• Please provide a 2 page cover letter and a CV.
• Make sure you’ve read the job description and the essential requirements – make sure your answer reflects those points in the requirements very clearly.
• Really tell us why you want to work for Kinship. We’re interested in working with people who share our values. You can read about our values in the job pack available for download below.
• Keep your response clear – use bullets points and short paragraphs if that helps. It will help the recruitment team to really focus on your answer.
• Don’t go over 2 pages on your covering letter.
• As part of the interview process, we will send you some of the questions in advance.

Help build powerful and sustainable communities of peer support groups for kinship carers.

About the role:
Funded by the Department for Education, the National Peer Support Service is a game-changing service that creates a sustainable and life-changing legacy. It builds on Kinship’s 10 years of experience in developing peer support groups and two years of delivering a national service that has set up 145 new groups.

This role is community-based and focuses on engaging kinship carers, bringing them together to form Peer Support Groups, and supporting them to achieve independence at which point they will receive ongoing support from our national Hub. You will be home-based with frequent travel across the London Boroughs and the South East of England, but initially predominantly working in and around Greater London.  Note - some work outside this area may be required.

You will do this by working with local authorities, schools, other charities and community groups. Arranging information events such as coffee mornings to engage kinship carers.

You’ll create a welcoming, inclusive, and supportive community for kinship carers, building belonging, resilience, and empowerment.

Who we are looking for:
We are seeking a person located in or close to Greater London, and willing to travel across the South East of England who possesses the drive, passion, and skills to:

• Establish new Peer Support Groups across a diverse range of communities
• Supervise a small team of Peer Support Development Officers
• Demonstrate the energy and enthusiasm required to inspire yourself and your team to achieve key targets and objectives
• Work collaboratively within the Peer Support and Community Team, as well as throughout the broader organisation, to ensure the delivery of safe and effective support services for the kinship community
• Maintain current Peer Support Groups, taking the lead from the national Hub
• Maintain accurate records that are used to populate reports, identify learning and share key insights across Kinship that allow the organisation to continuously improve our services and products

In the role of Senior Peer Support Officer, you will be instrumental in ensuring the delivery of a high-quality, consistent, and sustainable peer support service that has a significant impact on the lives of kinship carers.

You should have experience in developing and maintaining meaningful relationships with various community-based stakeholders such as local authorities, health services, schools, charities, and kinship carers. You will need to understand the key success factors involved in establishing and developing new in-person groups in areas of high need, as well as how to support existing groups in their journey toward sustainability.

As a practical thinker, you will work creatively to identify stakeholders and assets in areas of high need. You will build local connections and bring together kinship carers across the region, empowering them to build resilient and robust peer support communities.

You will be confident in building relationships that generate referrals from external stakeholders and in contacting kinship carers directly to secure engagement with local coffee mornings, community, and training events that will help kick-start a thriving peer support group.

As you establish new groups, you will provide training to help them lead their groups effectively, and develop a healthy group culture, resilience, and skills to function independently while offering reassurance and support to empower them.

You will be an inspirational and energetic team leader with experience in providing day-to-day line management and operational support for a small team.

We are ideally looking for candidates based in or around Greater London and willing to work initially across the London Boroughs and into the South East of England. This role may involve work to establish groups on the periphery of this area that currently have no dedicated Development staff.

An essential requirement of the role is to be a driver with access to a vehicle for work purposes.

Key responsibilities: 

Service delivery:

• In person (face-to-face) strategic outreach into local and regional communities including setting up and attending local engagement events
• Work creatively to set up and develop new sustainable in peer support groups, attending up to six sessions in person (if needed) before transition to self-sufficiency.  Existing groups that are at risk, closed or need support will need replacing or rejuvenating to maintain DfE service level agreements across the team, in addition to the development of new groups
• Recruit and retain support group leaders to develop their peer support groups
• Deliver training to support group leaders (group roles and responsibilities, safeguarding, setting up, running, and promoting a group)
• Develop strong boundaries and positive relationships with support group leaders – building resilience, empowerment, and community
• Support established groups in your area to access support group leader networks and training (this includes visiting groups in person) to build a peer community
• Help develop and deliver a service blueprint for sustainable peer support groups, thinking strategically about how to develop groups
• You'll collaborate closely with the ‘Hub’ team to provide a joined-up and positive user experience for kinship carers. This collaborative approach is key to our success and ensures that kinship carers receive the best possible support
• Manage special interest groups and regional online groups as required, transitioning to ‘Hub’ team for sustainability and work with partners

Service quality, development and data management:

• Accurately record all recruitment, contact information and volunteer case management in Salesforce in line with service framework and data protection requirements
• Ensure accurate data entry in Salesforce to support service performance, evaluation and learning
• Provide regular reports to ensure targets and SLA are met for the service.
• Support continuous development and improvement of the service (new systems and processes) as required

Management and supervision: 

• Inspire, motivate and be responsible for day-to-day line management and supervising up to 4 staff members
• Oversee tactical development of new sustainable groups in your area and your team
• Help set clear objectives to achieve targets and outcomes
• Actively encourage personal development and learning
• Increase efficiencies and impact across the team
• Ensure good team induction processes and systems are in place
• Role model Kinship values 

Team culture:

• Act in the best interest of Kinship and the families we support. Maintain and contribute up-to-date understanding of kinship care
• Deliver effective administration with attention to detail and keeping to deadlines
• You'll identify and contribute to appropriate case studies to demonstrate the impact of Kinship services and contribute to policy and campaign work. Your work will directly contribute to our advocacy efforts and help us drive positive change for kinship carers
• Actively contribute to delivering and evidencing a high-performing service
• Take responsibility for your ongoing continued professional development
• Work in line with the Kinship values

How to apply and tips for your application:

• Please send us a cover letter and a CV.
• Make sure you’ve read the job description and the essential requirements – make sure your answer reflects those points in the requirements very clearly.
• Really tell us why you want to work for Kinship. We’re interested in working with people who share our values. You can read about our values in the job pack available for download below.
• Keep your response clear – use bullets points and short paragraphs if that helps. It will help the recruitment team to really focus on your answer.
• Don’t go over 2 page on your covering letter.
• As part of the interview process, we will send you some of the questions in advance.

Senior Supervisor

Staff and Client Development - Senior Supervisor

Are you a dedicated care supervisor or senior support worker seeking your next career move? We’re looking for a passionate individual to join our team and make a difference in the lives of those we support.

Benefits: Pluxee employee benefits, generous 15 paid sick days and annual leave allowance of 33 days (inclusive of bank holidays, note the service is closed only on Christmas day, boxing day and new year's day), Employee Assistance Programme - with access to free counselling, legal advice etc. Work based pension contribution. 

Work Pattern: Full time (Shift Work including some evening and Saturday with opportunities for overtime during peak periods).

Hours: 36 hours per week  - £30,000 to 32,0000

Location: Based at HF Mencap (Within Hammersmith and Fulham and surrounding London Boroughs)

Staff are expected to support people with learning disabilities in the local community and across London as required.

Context:
We are seeking a creative and challenge-driven individual passionate about making a positive impact. The ideal candidate can confidently make decisions under pressure.

Strong IT skills are essential for updating our rota system (BrightHR) and creating and reviewing risk assessments and support plans using Log My Care, while ensuring compliance with data protection laws.

Self-motivation and commitment to achieving optimal outcomes for those we support are crucial. You will collaborate with the Service Manager and MyLife Team to ensure high-quality support and compliance with health and safety standards. Your work should reflect HF Mencap’s values and focus on person-centred services.

All individuals accessing our services must receive support aligned with HF Mencap’s ethos and the best practices outlined in the Care Standards Act 2014.

Requirements:
- Previous experience as a care supervisor or senior support worker
- Strong communication and interpersonal skills
- A passion for providing exceptional care 
- Willingness to work towards a Diploma in health and social care level 4/5 whilst in post.
- Experience in monitoring and maintaining accurate and up-to-date records (both electronic and paper).
- Proficiency in Microsoft Office (Word), Publisher, Email etc.

Nice-to-Have Qualifications and Skills: 

•  Experience within the social care sector and working with people who have learning disabilities and or autism.
• Understanding of health and safety issues. 
•  Knowledge of food hygiene and personal hygiene practices.
•  Experience in driving culture change within teams.  

Job Role Overview:
Main purpose of the role: 
As a role model, you will demonstrate excellent support to individuals accessing our services. You will assist the Service Manager and Centre Supervisor in effectively teaching, supporting, and managing the support worker team. Your contribution will be vital in ensuring our services are well-led, safe, caring, effective, and responsive.

• Your role will involve leading in creating and updating relevant risk assessments, support plans, and Personal Emergency Evacuation Plans (PEEPs). 
•  You will work with the MyLife team to create community inclusion plans or help with goal setting for our clients.  
• You will be open to learning how to make information accessible through Easy Read formatting where needed. 
•  We want you to nurture and inspire individuals who join HF Mencap, contributing to the development of a skilled staff team that provides exceptional support services across the sector. 
•  Additionally, you will work with the team to gather feedback from our stakeholders—including people accessing our services, families, carers, and social workers—to help shape and improve service delivery.  
• You will be required to adhere to both internal and external standards set by our funders and the Local Authority.  
• While you have core responsibilities within this role, it is expected that you will adapt to meet the needs of the service. This may include undertaking support worker duties when necessary to maintain appropriate staffing levels.  
• Your tasks may include providing personal care and supporting individuals with various disabilities as they participate in different activities offered at our Centre, as well as helping them access local community facilities. 

 
Core Responsibilities:
Induction and Onboarding:
Deliver thorough induction sessions for new recruits to ensure a smooth onboarding process, familiarising them with organisational policies, procedures, and expectations. This may include demonstrating best practices during their two-week shadowing period.  

Responsive and Person-Centred Care:
Carry out your work in a responsive, inclusive, and person-centred manner. 

Centre Supervision:
Cover for the centre supervisor as required to maintain the smooth daily operation of the Support Service.  

Probation and Staff Supervision:
Monitor upcoming probation review dates and notify the manager accordingly. Conduct supervision and review meetings with support staff, setting clear targets and evaluating progress toward achieving them.  

Reflective Practice:
Lead support staff in using reflective practice to enhance their learning and development.  

Rota Management:
Update the rota using relevant systems to provide coverage for the MyLife Centre manager as needed.  

Data Protection:
Handle private and sensitive information by following the correct data protection protocols.  

Standards of Care:
 Ensure you and your support staff offer the highest standards of care and support to each person accessing our services.  

Documentation:
Ensure all documentation related to an individual’s needs and choices is current, comprehensive, represents the views of the person and their family, and is used daily to inform practice.  

Community Engagement:
Ensure you and your staff assist and encourage individuals to engage in community life, develop and maintain relationships, explore leisure options, learn life skills, and express themselves.  

Risk Assessments:
Complete and document risk assessments as needed.  

Health and Well-Being:
Promote the health, safety, and well-being of the individuals we support while respecting their personal choices and empowering positive risk-taking.  

Collaborative Culture:
Develop a collaborative working culture that benefits the individuals we support.  

IT Utilisation:
Make full use of IT systems and support staff in maximising their use in their roles. 

On-Call Phone Management:
You will be jointly responsible for managing the on-call phone, used within the centre and held by supervisors to address inquiries from parents and staff. This responsibility is shared with another supervisor and includes maintaining the phone during out-of-hours periods. The on-call phone remains active 7 days a week, and you will ensure timely and appropriate responses to calls during your designated shifts.  

Confidentiality:
Always maintain confidentiality.  

Community Involvement:
Recognise the importance of community involvement for the individuals you support. Actively promote their participation in the local community by organising and scheduling engaging community outings.

Flexibility:
Work flexibly to respond to the needs and wishes of the individuals you support, which may include completing on-call duties.  

Safeguarding:
Protect the individuals being supported from abuse and poor practice by undertaking Safeguarding Adults Training to understand how, when, and to whom to report concerns.  

Personal Care:
Support individuals with personal care requirements, including supporting them with toileting needs, the use of hoists, and PEG feeding (training will be provided).  

Flexible Responsibilities:
Understand that the nature of the work involves unpredictable and varied responsibilities. All employees are expected to work flexibly to cover tasks not specifically outlined in their job description.  

Client Referrals: 
Take the lead on referring new clients and collaborate with families, carers, and social workers as needed, particularly in the Service Manager's absence.         

If you’re ready to take the next step in your career, we’d love to hear from you! Apply today and join us in making a positive impact in the community.

Open Age is seeking a dynamic and enthusiastic Development Worker to help expand and enhance our successful Men's Programme, the Men’s Space. Managed by the Men’s Space Programme Coordinator, this important role at Open Age will help older men improve their health & wellbeing with a dedicated group activity programme.

About Open Age

Open Age is a charity committed to improving the lives of people aged 50+ by supporting them to stay physically, mentally, and socially active. We do this through the provision of a unique programme of 250+ group activities, trips and events running every week – including physical activities & sports, social groups, arts & culture sessions, learning & skills courses, and more!

In addition to our fun and impactful group activities, Open Age also has a dedicated Outreach & Support Team who work to connect local older people with the charity and wider community. This Team offers a range of short-term 1-2-1 support for over 50s who experience barriers to connecting, such as becoming an unpaid carer or living with reduced mobility.

About the Project & the Role

We work with over 4000 older beneficiaries here at Open Age and just 19% are men. Our Men's Programme seeks to encourage more older men to connect with Open Age and their wider communities by offering dedicated activities, opportunities and support for local men age 50+.  Every session is designed to help foster a sense of community and improve mental health & wellbeing.

The Men’s Space at Open Age currently offers weekly sessions including physical activities, social events, and cooking sessions, as well as a range of monthly health & wellbeing workshops and fun trips.

What you get in return

You will be working in a passionate and enthusiastic team with a strong vision and ambition in striving to enrich the lives of older people.

We offer 25 days leave (pro rata) plus bank holidays and 1 extra day off for your Birthday and occasionally additional paid leave over Christmas period is given.

Employer and employee contribution to pension in line with auto-enrolment pension requirement, 3% employer contribution

Hybrid working, offering a flexible combination of office and home-based working depending on your role.

Access to the Cycle to Work Scheme through salary sacrifice.

We are London Healthy Workplace Award accredited and proactively invest in the health and wellbeing of employees supporting fair employment practices and a better workplace. 

Regular staff social events.

Training opportunities.

An inclusive work environment welcoming people from all backgrounds, sexuality, ability, race, ethnicity, gender and age.

Applying for this role:

To apply for this position, please submit your CV and cover letter, outlining your suitability for this role (no longer than two pages) to job website. CV’s without covering letters may not be considered

The closing date for applications is 9am Monday 10th Feb 2025

Interviews will be held after the closing date.

Please email us to ask about any reasonable adjustments you may need to be able to apply to this role.

Interview dates: Week of 10th Feb 2025 (if not held right away)

The successful applicant will be required to undergo an enhanced DBS check. 

Equal Opportunities:

Open Age is committed to promoting a diverse and inclusive community. We welcome applications from all backgrounds and experiences.

We have been delivering this role for 2 years now and there are established systems for delivery, training and development as well as an active weekly Neurodiverse Support Group. This project is part of the community mental health transformation programme (CMHTP), an initiative across England that aims to address the long-term challenges faced by people with severe and enduring mental health conditions and their carers in NHS community mental services.

A new model of care has been developed which will remove barriers between primary and secondary care, promoting better integration between services.  This new model of care aims to reduce waiting times, reduce the number of people going into crisis, address inequalities and support transitions as well as offering holistic/personalised care and support to patients and their carers. 

RB Mind as been commissioned by South West London and St George’s Mental Health Trust (SWLStG) to provide peer support and partners include Richmond AID, Age UK Richmond and Crossroads Care. Each partner organisation will have a specialist area. Crossroads will be supporting carers, Age UK will support older people and Richmond AID will have a focus on supporting people with neurodevelopmental conditions.

Richmond Borough (RB) Mind, as the lead provider, work with partners to provide mental health peer support in the community to adults who are currently accessing mental health support or have done so in the past. The aim is to help people to access the right services to support their needs to recovery valuing lived experiences and using peer led approaches. Richmond AID’s peer support role will also have a focus on people that experience neurodevelopmental conditions such as people with autistic spectrum disorders, Aspergers, or people with ADHD.

The Peer Support Worker will work alongside a team of Peer Support Workers to provide one-to-one support and work with people referred by the Integrated Recovery Hub in Richmond to co-produce group peer support initiatives, as well as working with team members at Richmond Borough Mind and their partners to establish this new service. 

About you

You will be passionate about supporting people on their mental health recovery journey. You will have lived experience of mental health and have experience of using mental health support services.

The role will involve

• Working in partners and liaising with staff in Mind and & SWLSTG as well as peer supporters in other organisations
• Support clients on a one to one basis
• Carrying out support assessments
• Managing a caseload of clients
• Develop links with community resources

Many of the clients you support will have severe and enduring mental health conditions and may have suicidal ideation. Experience of working with, or an understanding of how to support, people with severe and enduring mental health conditions will be an advantage.

You will have excellent communication and IT skills, administrative skills and be fully competent on Microsoft applications. You will have the ability to work independently as well as part of a team.

About peer support

Peer support is about people using their lived experience to support others in similar situations. Peers lived experiences of mental distress, caring for someone with a mental health condition, or accessing mental health services will be used to build rapport and support the recovery journey of others.

The peer relationship is one of shared responsibility, two-way interactions, mutual benefit, and self-determination. Peers will offer a listening ear and their own experience, as well as emotional and practical support.

Join Our Team as a Project Coordinator and Make a Difference!

Are you passionate about building vibrant communities and supporting people to thrive? We're looking for an enthusiastic and dedicated Project Coordinator to lead the way in delivering and developing our flagship Community Wellbeing Service (CWS).

At CWS, members can access a Community Shop, a welcoming Community Café and Kitchen, and holistic support through advice casework and workshops. Our mission? To go beyond food aid by providing wraparound support that empowers individuals and transforms lives.

About the Role

As the Project Coordinator, you'll be at the heart of this dynamic and growing service. You'll oversee day-to-day operations, ensuring everything runs smoothly and aligns with our high standards and organisational values. With the exciting expansion of our service from 2 days to 5 days a week, you’ll have the opportunity to help shape its future and make a real impact in the community.

What We’re Looking For

• Multitasking Master: You thrive in busy, fast-paced environments and can juggle multiple priorities with ease.
• Community-Focused: You're passionate about working with people from all walks of life, especially those facing complex challenges.
• Frontline Experience: You've worked in customer-facing roles and understand the importance of creating a warm, inclusive atmosphere.
• Problem-Solver: You're resourceful, adaptable, and always ready to roll up your sleeves to tackle challenges.
• Collaborator: Building relationships is second nature to you, and you’re committed to fostering a sense of belonging for all.

While experience working in food aid projects is a plus, your passion for community building and a commitment to making a difference are what matter most.

Why Join Us?

• Be part of a transformative project that’s growing and evolving to meet the needs of our community. Find out more about this project through our Impact report and Toolkit on our website!
• Work in a supportive organisation with lots of opportunity for professional development and training. 
• Play a leading role in shaping a service that delivers meaningful, lasting impact for our community.

If you’re ready to bring your energy, creativity, and dedication to a role where no two days are the same, we’d love to hear from you!

Do you want to support people with mental health issues? Are you calm, non-judgemental and able to work effectively with people experiencing distress?

Can you demonstrate our values of Hope, Together, Courage and Responsive and want to be part of our mission to create opportunities for individuals to make choices, find their own solutions, build resilience and manage their whole life and wellbeing?

If the answer to all of these is yes, we want to hear from you.

Community Outreach Worker
Reference: 254
Salary: £25,000 - £26,000 per annum per annum incl. Outer London Weighting (OLW)
In addition, this role will have a yearly staff retention bonus of up to £2106 (This payment is allocated at the discretion of HMN).
Hours: 37.5 hours per week (Monday-Friday, 9am-5pm)
Contract: 1 year
Reports to: Complex Needs Housing Team Leader
Working base: Flexible to one of our seven Wellbeing Centres across Hertfordshire, dependent on location.

About the Service

This is a pilot working as a Multi-Disciplinary Team (MDT) with housing teams and Drug and Alcohol Services across District and Borough councils. These teams will be working with individuals who are presenting as homeless and have a number of Complex Needs.

Purpose of Post

Providing advice, information, onward referral and holistic support to clients who are experiencing mental ill health or need support with their mental wellbeing. These will be clients who are presenting to District and Borough councils as homeless and need intervention and support with their mental health and remain a source of independent support for all clients. Ensure that the safety and wellbeing of the client is monitored and reviewed regularly and that a person centred recovery orientated and trauma informed approach is embedded approach in all aspects of the roles.

Service Objectives

• To improve the mental wellbeing of people experiencing mental ill health.
• To increase early access to help for people experiencing mental ill health in, by providing a clear and effective pathway to services provided by Herts Mind Network and other third sector and statutory providers.
• To contribute to an improvement in individual mental wellbeing.
• To remain a source of independent support for all clients.
• To reduce the use of police, ASB, tenancy enforcement, housing needs and environmental health services by clients whose primary need is related to mental ill health.
• To reduce the use of crisis services by people experiencing mental ill health without positive outcomes for the individual.
• To provide an assertive outreach approach for clients who are in crisis and/ or those that may have complex or multiple needs.
• To work collaboratively within an MDT consisting of CGL, District and Borough councils, housing teams and other professionals.

We offer:

• Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
• An additional day of leave each year for your birthday following completion of probation period.
• Ongoing training relevant to your role.
• An Employee Assistance Programme.
• Eligibility for blue light card.
• Health cover (after 6 months employment) - compensation payment for Optical, Dental, Chiropody and Therapy Treatments.

Being able to drive and having access to your own vehicle is essential for this role.

Closing date for receipt of applications is Monday 17th February at 5pm.
Interviews will be held on a rolling basis.
Please note: we reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Interested? 

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. 

Equal Opportunities 
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.

No agencies please.

JOB TITLE: Community Mental Health Key Worker

INTRODUCTION

An exciting opportunity to work with the Islington Core community mental health multidisciplinary/multiagency team, which integrates services across Health, Social Care and the Voluntary & Community Sector.

The North London NHS Foundation Trust provides mental health and social care services, across five Boroughs. The Keyworker role will be based within the Islington Core Teams. The Core Team’s vision is to provide integrated and person-centred care and to work together in partnership with primary care, the Voluntary & Community Sector (VCS), social care, communities, service users, their carers and families to support and improve mental and physical health for the whole population through a combination of prevention, supporting people to stay well and responsiveness to changes in need.

The service provides five keyworkers to work across the localities in Islington. Three keyworkers are employed by Age UK Islington and two keyworkers by MIND Islington. 

Age UK Islington and Islington MIND are both independent charities, Age UK Islington provides a range of one-to-one personalised support and Islington MIND offer a range of structured and open access mental health interventions including our peer led bespoke projects.

This role will be employed by Age UK Islington - For more information you can visit Age UK Islington website.

ABOUT THE ROLE:

We are looking for a key worker who can:

· Work in a structured way using support plans with clear goal focussed objectives.

· Improve service user experience and outcomes.

· Ensure people with mental health issues have improved access to mental health support.

· Provide care and support that is holistic and person-centred, truly orientated towards the promotion and maximisation of individuals’ health, wellbeing and independence.

· Reduce health inequalities often faced by people with mental health issues.

· Integrate the community service approach across secondary mental health services, the VCS, primary care, social care, community assets as well as other physical healthcare provision.

KEY SKILLS:

You will be able to build effective relationships with people affected by mental health issues, be flexible in the method of support, ensure that a personalised approach is maintained. Be able to work as part of a multi-disciplinary team, develop partnerships with key organisations and play a key role to community mental health services.

ABOUT YOU:

You will have previous experience of working in similar role or related setting and in working in a person-centred way.

You will have responsibility for managing a caseload, triaging referrals, case management, connecting people to specialist services or community services to promote independent healthy living.

The role involves working with people who will be experiencing complex issues so you will need good listening and communication skills.

You will have excellent IT and organisational skills, be able to adapt to changing demands and priorities, be solution focussed, decisive whilst remaining service focussed.  For more information see the full job description and person specification.

TO APPLY:

Please complete the attached application form, stating how you meet the requirements for this position by addressing the Person Specification

This role is subject to an Enhanced DBS check with Adult and Child Barring.

Age UK Islington and Islington Mind recognises the positive value of diversity, promotes equality and challenges discrimination. We welcome and encourage job applications from people of all backgrounds.

CREST is looking for a dynamic and creative individual to work with existing, and new, members of our mental health projects to design and produce a programme of activities, workshops and training opportunities, across the borough.  The aim of the programmes being delivered in different venues across the borough is to ensure access is in line with the Borough's "15 minute Neighbourhood" plan and is not a barrier to community engagement.Every effort will be sought to recruit faciitators, with a lived experience of mental illness, either personally or as a carer, and support them to deliver the programme. All the work will have a strong focus on helping to prevent members needing increased access to overstretched primary and secondary care services by adopting a strong person-centred approach.

This new position offers a great opportunity to develop a much needed community service across the borough as well as find innovative activities/workshops that meet the mental, physical and social needs of residents who often are  stigmatised and discriminated against because of their mental health condition.

Possessing excellent communication and organisational skills are essential - along with an ability to create and build new diverse programmes as identified by the projects members.

We are looking for an energetic Immigration Adviser to provide advice to destitute migrants accessing Mental Health services in several East London boroughs.

Praxis Community Projects is a dynamic, award-winning human rights charity supporting migrants in crisis or at- risk, ensuring that their essential human needs are met and that they are able to overcome the barriers they face. We provide legal advice, housing projects, and a range of welfare support services, including group work.  We build community, challenge exclusion and discrimination, influence policy, improve services and inspire solidarity with migrants.

This project is delivered in partnership with ELFT – East London NHS Foundation Trust. Supported by a project supervisor, you will be responsible for the overall project and delivery of immigration advice and casework to migrants at risk referred by selected hospitals and other Community Mental Health services provided by ELFT. This service is delivered through a mixture of channels including telephone, digital, face-to-face and hybrid working. This role will likely involve significant amounts of outreach work to provide advice in the community and within health services, and collaboration with those health services will be key. 

The ideal candidate will have an in-depth knowledge of the issues faced by refugees, asylum seekers and migrants at risk (including EU migrants). The post holder will have a good understanding of the challenges faced by vulnerable migrants with complex needs and will be able to demonstrate excellent communication and interpersonal skills with a range of stakeholders.

At Praxis, we work to build community, challenge exclusion and discrimination, influence policy and improve services. We played a leading role in exposing the Windrush scandal and advocate and campaign for lasting changes to policy and practice to address the root causes of the issues faced by at-risk migrants.

Praxis is an equal opportunity employer and strongly encourages applications from those with lived experience of migration and from diverse applicants regardless of age, disability, gender reassignment, marital/civil partnership status, race, religion or belief, sex, sexual orientation, or pregnancy/maternity leave status.

Please see our website to find out more about our work. For more information on the work of Pathway, go to Pathway website.

Our Attractive Benefits Package Includes 

·Opportunities for flexible working arrangements

· A hybrid work model 

· 25 days annual leave (pro rata), increasing annually to the maximum 30 days (plus paid Bank Holidays) 

· You can buy up to 3 days of annual leave each year

· A defined contribution pension scheme 

· Our employee assistance programme offers counselling and support for you 24/7. 

· A season ticket loan to help you spread the cost of your commute 

If you need us to make an adjustment or provide additional support as you apply for a role, please email our Recruitment team who will contact you to discuss how we can help.

For further details, please contact Maria Iglesias Head of Operations and Business Development.

To apply, send us your CV and cover letter demonstrating your capabilities in relation to each of the points of the job description marked ‘A’. Where relevant use your answers to illustrate how your competencies have helped you to achieve positive results. This will give you the best possible chance to be shortlisted. Applications will only be accepted with a cover letter.

As Volunteer Outreach and Partnerships Officer, you will be working closely with our Communities and Volunteering Manager and the wider north of England team to support the development and delivery of a plan for local volunteering and community engagement. You will explore and develop partnerships with local communities and identify volunteering opportunities that will enable us to reach more people and drive forward positive change. You will be an excellent communicator and be passionate about volunteering and supporting volunteers, local groups and communities to develop and grow. You will have a good understanding of how volunteers can support the work of charities and have a creative approach to creating accessible and workable volunteer opportunities that meet the needs of an organisation and the diverse populations we serve across our region.

Nightingale Hammerson is an independent charity and a leading specialist in the care of older people. We have served the Jewish community since 1840. We have two care homes, Nightingale House in Clapham and Hammerson House in East Finchley.

Nightingale House offers a warm and comfortable environment, with personalised care that centralises the needs of the residents, with on-site therapists, dieticians, and a wealth of activities for residents to enjoy.

The Role

Are you deeply driven to help others? Do you have the desire to do this in a creative and personal manner? Being an engagement lead may well be the job you have been looking for.

It is a human need to engage with the world and with each other in a meaningful way. But what does this engagement look like? There are as many answers to that question as there are people in the world. For those who are older and disabled it is a great challenge to maintain the relationships and activities that have supported them through life. As engagement leads at Hammerson House it is our challenge to help them do so and, taking a person centred approach, results in a wide and ever shifting variety of activities and individual interventions for our residents. We are a large and innovative organisation that is always trying to develop new ways to foster community and connect our residents with what matters to them.

We are specifically looking for a new member of the team to work with our residents living with dementia and while this does present particular challenges the rewards are also particularly high.

This is a job of tremendous variety and possibilities and requires individuals who have the energy, people skills and logistical know-how to bring the right ideas to fruition. Experience of working in care is not a necessity and we would welcome candidates with a diverse range of people-facing experiences and those with creative backgrounds. Experience of supporting people with dementia or other neurological conditions would be desirable.

Hours

Full Time – 37.5 hours per week

Salary

£30,000 per annum for the full time role

What is in it for you?

• A friendly, supportive, team working environment
• Subsidised staff canteens
• Training & development opportunities
• 25 days (plus bank holidays) annual leave, increasing over time
• Refer a friend bonus scheme (T&C Applied)
• Perkbox

Apply Now

If you meet the above requirements, we'd love to hear from you! It's also very important to us that as well as meeting the job description, you can bring a wealth of experience and qualities that make you ideal for working with the elderly on a daily basis.

Values

Embrace and embody our core values of Compassion, Respect, Excellence, Dignity, Integrity, and Teamwork.

Safeguarding

Our positions are subject to Enhanced DBS Disclosures, which will be completed upon a successful application. All applications will be handled individually, following our policy and organisational requirements. Please do not apply if you require sponsorship.

Diversity

We champion diversity, and we understand the importance of our people representing the communities and residents we serve. You'll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose – helping people live longer, healthier, happier lives and making a better world.

We are looking for an Immigration advisor to provide immigration assessments, advice, and casework to homeless people accessing St Mungo’s No Second Night Out St Mungo’s Assessment Hubs.

Praxis is a dynamic, award-winning human rights charity supporting migrants in crisis or at- risk, ensuring that their essential human needs are met and that they can overcome the barriers they face. We provide legal advice, housing projects and a range of welfare support including group work. We build community, challenge exclusion and discrimination, influence policy, improve services and inspire solidarity with migrants.

This project is delivered in partnership with St Mungo’s, one of the UKs leading homelessness charities. Supported by a project coordinator, you will be responsible for the provision of high-quality immigration assessments, advice and casework for people accessing St Mungo’s NSNO assessment hubs in London. The service is delivered through various channels, including face-to-face, telephone and digital appointments. There will be an expectation to spend some time in situ at the NSNO hubs and working from Praxis’ office in Bethnal Green.

The ideal candidate will have an in-depth knowledge of the issues faced by refugees, asylum seekers and migrants at risk (including EU migrants). The post holder will have a good understanding of the challenges faced by homeless migrants with NRPF. They will be able to demonstrate excellent communication and interpersonal skills with a range of stakeholders.

At Praxis, we work to build community, challenge exclusion and discrimination, influence policy and improve services. We played a leading role in exposing the Windrush scandal and advocate and campaign for lasting changes to policy and practice to address the root causes of the issues faced by at-risk migrants.

Praxis is an equal opportunity employer and strongly encourages applications from those with lived experience of migration and from diverse applicants regardless of age, disability, gender reassignment, marital/civil partnership status, race, religion or belief, sex, sexual orientation, or pregnancy/maternity leave status.

Our Attractive Benefits Package Includes 

· Opportunities for flexible working arrangements

· A hybrid work model 

· 25 days annual leave per year

· You can buy up to 3 days annual leave each year 

· A defined contribution pension scheme 

· Our employee assistance programme offers counselling and support for you 24/7. 

· A season ticket loan to help you spread the cost of your commute 

If you need us to make an adjustment or provide additional support as you apply for a role, please email our Recruitment team who will contact you to discuss how we can help.

For further details, please contact Maria Iglesias.

Please see our website to find out more about our work.

To apply, send us your CV and cover letter demonstrating your capabilities in relation to each of the points of the job description marked ‘A’. Where relevant use your answers to illustrate how your competencies have helped you to achieve positive results. This will give you the best possible chance to be shortlisted. Applications will only be accepted with a cover letter.

Assistant Support and Outreach Worker (Roma Speaking) - London or Birmingham

Location: London
Department: Big Issue Frontline
Contract type: 1 Year Fixed Term Contract
Hours: 35
Salary: £25,207 per annum (London) - £22,932 per annum (Birmingham)

Big Issue Changing Lives CIC is looking for an Support and Outreach Assistant to support the direct the direct delivery of services to individuals participating in Big Issue enterprises, including selling the Big Issue magazine.  The core of the role is facilitating access for members of our Roma Communities to the Hand Up Service and other local services, resources and networks required to address the barriers they are facing to moving forwards out of poverty. Where local services and resources are not available you will also support the Outreach Team with the delivery of information, guidance and some direct interventions, such as training sessions, directly.

This is self-starter role in which you’ll be responsible for connecting with potential service users within the Roma community, introducing the service to them, sharing information from our Hand Up plus services and supporting them to engage with the core Hand Up service. You’ll be working within a small team of Outreach workers and will work to maintain a set of Service Standards which help maintain the quality of the service nationally.

The role is highly flexible and no two days are the same. You’ll bring your own experience and knowledge to the role, as well as your ability to speak Romanian. We will support you to build on that through an ongoing training and development programme which aims to ensure all Hand Up Service Team members have up to date, relevant, knowledge in key areas including housing, benefits, debt, immigration and more. In the course of a day, you’ll usually be working with service users across multiple of these issues and supporting engagement with a wide range of external agencies such as health services, local authorities, charities and more, to get access to services for those you are supporting. 

Your main roles and responsibilities will be:

• Undertake phone and in person outreach to introduce the Hand Up service to Roma Big Issues vendors 
• Delivery of direct intervention to Roma vendors using guidance and resources provided 
• Join meetings with Roma Vendors and Outreach Workers to support with action planning and provision of support and guidance 
• Support with translation and interpretation within your local team to enable accessibility of the service for Roma vendors 
• Support the local Hand Up Service to build current knowledge of local and national agencies that can support Roma vendors 
• Support the organisation and delivery with Roma Vendors of 1-2-1 and group training sessions and drop-ins
• Ensure that your work meets service standards and targets and complete surveys with vendors as required
• Involving Roma service users in the service design and delivery as local and national opportunities arise 
• Adhere to all required policies and procedures including with regards to safeguarding, lone and safe working, case work management and expenses and finances
• Undertake any other duties as required by your manager (within reasonable expectations)

You need to be:

• Passionate about and committed to supporting those living in poverty 
• Confident communicator face to face and on the phone in both Romanian and English, with ability to convey information clearly
• Able to build rapport with diverse individuals from the Roma community
• Knowledge and understanding of the challenges and inequalities that individuals from the Roma community may face in the UK
• Excellent time management and very organised, with the ability to complete tasks by agreed deadlines 
• Good data entry skills
• Able to represent the organisation to other professionals and partner agencies 
• Able to work with individuals in both one to one and group formats 
• Able to follow guidelines and work within policies, seeking support from line manager as needed
• Willing to work in flexible locations including our community office, as well as visiting vendors at pitches and attending community meetings. This role is not suitable for home- based working.

Please use your cover letter to demonstrate how you meet each of the following requirements. We recommend addressing each requirement specifically within your application.  Voluntary experience and lived experience are welcome as evidence of your relevant experience, knowledge and skills, as well as any work experience. 

The role is offered as full time for 1 year starting on 01 April 2025.

Salary and Benefits offered

• Salary of £25,207 per annum (London) - £22,932 per annum (Birmingham)
• Incremental holiday entitlement starting at 25 days per year plus bank holidays (pro-rata for part time staff) plus paid leave to care for a sick child or grandchild and a sick or elderly relation
• Company Sick Pay
• Enhanced contribution to our workplace pension
• Enhanced maternity pay
• Training and development opportunities including an open learning library and management training schemes
• Health benefits include life cover, a health cash plan scheme which provides access to counselling and a range of therapies
• Please note that we reserve the right to review and amend our staff benefits and they do not form part of any  contract of employment
• Blue Light Card benefit scheme

Workplace details

This role is based at either our Big Issue office in London or Birmingham, but you will be mostly be working out and about within the community.

Closing date - 02 February 2025 (23:59pm). Please note that we may interview before the role is closed so please apply asap. 

Big Issue Group is striving towards Equal Opportunities. We particularly welcome applications from those who are underrepresented in our sector, such as women in senior roles, and people with disabilities and from Black and Minority Ethnic communities.

Since 1991, The Big Issue has fought poverty by creating opportunities and supporting people to take control of their lives. Over time our organisation has grown and now The Big Issue Group consists of The Big Issue Company Ltd and Big Issue Invest Ltd (our social investment arm). In addition, we also have our sister charity The Big Issue Foundation.

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