Community Engagement And Development Worker Jobs in NW10 5QR

About FLEX:

Focus on Labour Exploitation (FLEX) is a research and policy organisation working to end labour exploitation by challenging and transforming the systems and structures that make workers vulnerable to abuse. We are striving for a world free from all forms of labour exploitation, including forced labour and human trafficking. FLEX seeks to achieve this vision through the prevention of labour abuses, protection of the rights of those affected or at risk of exploitation and by promoting best practice responses to labour exploitation through research and evidence-based advocacy.

About the role:

In this role you will facilitate the smooth running of our operations.

You will ensure the effective administration and maintenance of relevant office resources and systems. This role involves supporting tasks related to governance and compliance, HR, finance and grant administration. You will work closely with FLEX’s Management Team but will have a central role, working across teams, and you will be responsible for staff communications regarding office operations.

We encourage applications from people who identify as part of marginalised communities or with lived experience of the immigration system.

If you are disabled or become disabled, we encourage you to tell us about your condition so that we can make reasonable adjustments and consider what support may be provided at the interview and task stage.

To apply please download, complete and send the FLEX Application Form via email, quoting the reference OA24 in the email subject. Please also complete the Equal Opportunities Form.

An initial triage of applications is made against the criteria specified in the job description and failure to address how you meet these explicitly will affect your application. Your experience, ability and skills will be further assessed at an in-depth interview that will include an exercise, if you are invited to the next stage of the recruitment process.

The Living Wage Foundation is seeking an experienced and driven Senior Media and Communications Manager to join our team. This is an exciting opportunity for a highly organised and proactive communications professional with a strong background in media relations, public messaging, and team leadership. The ideal candidate will thrive in a fast-paced, high-profile environment and be motivated to amplify the Living Wage Foundation’s impact across key audiences. 

The postholder will lead all media, messaging, and external affairs work, developing and implementing a proactive media strategy that supports our mission and key campaigns, such as Living Wage Week and the annual Rates announcement. As a skilled media professional, you will oversee all communications outputs, ensuring consistency and strategic alignment, while delivering media training and refining key messaging to maximise reach and impact. 

About the Application Process

We work within diverse communities bringing people together. In line with our Inclusion value, we would love to see applications from LGBTQIA+ people, people from racialised communities, people living with disabilities and people of faith, all to better represent the communities we work in. We want our employees to have the working conditions that allows them to fully participate, be able to be their best authentic selves and thrive doing so, and we have employee networks to support staff. Even if you don’t quite meet all the required criteria still consider applying, as we invest in our employees and support them to develop the skills and knowledge required to deliver their role.

For questions and reasonable adjustments regarding your application including information in a different format, or our recruitment process, please contact us. 

Got any more questions?

If you would like further information on the role, the organisation, or our commitment to addressing under-representation and the development and progression of all colleagues, we would be happy to answer any questions.

We will be holding a webinar on Tuesday 26th November, 1-1.30pm where anyone can attend to find out more about the role, all enquiries welcome. In the past, candidates have found this a helpful space for understanding whether the role is right for them.

To register please check the link on Applied.

If you’d like to know more but cannot attend the webinar, please email contact us (details on Applied). 

Living Wage Foundation 

The Living Wage Foundation was launched in 2011 by Citizens UK to tackle in-work poverty and ensure that workers earn enough to live on and participate in family and community life. Citizens UK is the home of community organising with diverse civil society alliances set up to develop leaders to work on the issues that matter to them, such as the Living Wage. Other projects include Parent Action and Sponsor Refugees to add depth to the impact of Citizens UK’s work.

The Living Wage is a movement of businesses, organisations and people who believe that a hard day’s work deserves a fair day’s pay. The real Living Wage is an independently-calculated hourly rate based on the cost of living and announced each October ahead of Living Wage Week, our annual celebration of a growing network of over 15,000 Living Wage Employers.

The Living Wage Foundation celebrates employers that voluntarily choose to pay the real Living Wage through an accreditation scheme that recognises a long-term commitment to fair pay and has secured pay rises for 475,000 low paid workers. Over recent years, the Living Wage Foundation has built on the success of the real Living Wage by creating new responsible employment standards – Living Hours and Living Pension – for those employers who want to go further and provide the security workers need now and in the future.

The Living Wage Foundation is part of Citizens UK – a community organising charity which works with a broad base of institutions across the political spectrum. At the Living Wage Foundation, we take a deliberately broad-based approach and accredit all organisations who pay the real Living Wage to their directly and indirectly employed staff and are committed to tackling in work poverty.  As a team we work across a range of industries and sectors to achieve this mission. We seek pragmatic coalitions in order to progress specific campaigns, and partnership around a particular issue such as Living Wage, does not imply an endorsement of broader purpose and policies.

Citizens UK

Citizens UK is the biggest, most diverse and most effective people-powered alliance of local communities working together for the common good. Our mission is to develop leaders, strengthen civic organisations and make change. Our 550 member communities are deeply rooted in their local areas and connect every day to the lives of hundreds of thousands of people. Through the method of community organising we enable people experiencing powerlessness to develop their leadership and come together with the power and strategy to make change.

This leads to hundreds of neighbourhood improvements - from zebra crossings outside primary schools to renovated public toilets in cemeteries. And it leads to some of the biggest campaign impacts in the UK, such as winning over £3 billion of wages through the UK Living Wage campaign, securing a legal cap on the cost of credit to control exploitative lending, and ending the detention of children for immigration purposes. We enable local campaigns to grow into large-scale social change projects such as the Living Wage Foundation, Parents and Communities Together (PACT), Sponsor Refugees, and Refugees for Justice, that form an integral part of our theory of change. The most prominent of these is the rapidly growing Living Wage Foundation with a network of almost 15,000 accredited Living Wage Employers across the UK. 

At Citizens UK, our organisers and project staff work within communities and ‘organise across difference’. There are various project roles and management, operational, communication, finance and HR roles that support the organisation and project staff and organisers to deliver on this mission and work. This work is rewarding and can be challenging; it requires a personal commitment to inclusion, a willingness to listen and disagree respectfully, and an interest in working in an organisation where our staff, member institutions and leaders will come from a diversity of backgrounds and often hold views that may be very different from our own. More information about how we operate within this context, and build trusted relationships across difference can be found on our website and is covered in induction. Onboarding and navigating this relational culture, and type of work, is supported by line managers and further training.

In this role, you will be instrumental in advancing our political engagement efforts, building cross-party support and working with political leaders, mayoral teams, and other key stakeholders to promote our initiatives. You’ll manage two direct reports (Events Manager and Media Manager) who each hold line management responsibilities, and you will play a critical role within our Senior Management Team, collaborating closely with the Head of Communications to shape the overall direction of our communications work. 

As a senior leader, you will be responsible for managing and allocating the communications team budget, expanding team capacity, and driving the team’s effectiveness. In collaboration with other senior managers, you will help foster a culture that values creativity, innovation, and strategic impact. 

Main Responsibilities 

Situational Awareness and Research 

• Lead regular updates on key audiences, tracking positions on issues of interest and ensuring the team is fully informed. 

• Guide the team in proactive media monitoring, enabling timely responses to significant developments. 

• Collaborate with the Senior Research Manager to conduct and commission impactful research, driving media campaigns that effectively reach and engage target audiences. 

• Oversee the development and maintenance of a comprehensive press database, mapping key media contacts and publications in line with the Living Wage Foundation’s objectives. 

Strategy Development 

• Provide strategic oversight of the organisation’s media strategy, ensuring it aligns with broader organisational, communications, and campaign goals, and establish clear processes for evaluating its success. 

• Work alongside other Senior Managers in the Communications Team to shape and guide the overall communications strategy. 

• Lead on all media and messaging outputs, including developing high-quality materials, coordinating media events, and delivering media training. 

• Support the Living Wage Foundation’s Political Engagement Strategy by building and sustaining cross-party support for the organisation’s mission and objectives. 

Reputational and Risk Management 

• Develop and manage the organisation’s risk register, offering strategic oversight and serving as a primary contact for crisis communications. 

• Manage and respond to reactive media inquiries promptly, ensuring alignment with the organisation’s values and objectives. 

• Draft key messages and FAQs for media interviews and public responses, and advise senior leadership on sensitive media or reputational issues. 

• Represent the Living Wage Foundation effectively in senior stakeholder interactions and participate in out-of-hours press duties when needed. 

• Strengthen and maintain broad cross-party support for the Living Wage agenda. 

Content Creation and Dissemination 

• Oversee the Media Team in producing engaging press releases, blogs, opinion pieces, and media briefings to elevate the Living Wage Foundation’s profile. 

• Ensure media outputs and communications reflect the organisation’s values and uphold a consistent voice. 

• Create and refine key messaging for public communications, including FAQs and response guides. 

• Lead media training sessions for LWF staff and Living Wage employers, enhancing their confidence and effectiveness in media engagements. 

Relationship Management 

• Lead employer case study development, identifying and preparing Living Wage employers to speak to media and champion a real Living Wage. 

• Drive stakeholder engagement efforts, cultivating valuable relationships with Living Wage employers, campaign partners, and media contacts. 

• Build and maintain relationships with journalists across print, digital, and broadcast media to secure quality coverage. 

• Collaborate with the Public Engagement Team to draft emails, speeches, speaker notes, briefings, and press notices for political engagements. 

• Provide line management and development support to the Media Manager and Events Manager. 

Social Media and Website 

• Ensure consistency in messaging and alignment across all media and digital platforms in collaboration with the wider communications team. 

• Work closely with the Senior Digital and Communications Manager to guide and oversee team initiatives. 

Key Skills 

• An enthusiasm for media and communications, coupled with a strong commitment to the mission of the Living Wage Foundation. 

• Proven experience and a strong understanding of the UK media landscape, with established relationships with national journalists that have resulted in high-quality coverage. 

• Experience in line managing and leading a team. 

• Demonstrated experience in managing sensitive reputational issues, including risk assessment and crisis communications. 

• Skilled in leveraging real-life stories and case studies to drive engagement, including experience in leading media training for spokespeople. 

• Outstanding written and verbal communication skills, with the ability to produce and edit content to a journalistic standard across diverse audiences and channels. 

• Strong track record in designing and executing high-impact communications strategies that achieve measurable results. 

• Competence in using social media platforms to engage audiences effectively, understanding their role in broader media strategies. 

• Proficiency in evaluating campaigns and media outputs, with the ability to derive insights that inform future strategies. 

• Strong interpersonal skills for building effective relationships with colleagues and external stakeholders, including political audiences. 

• Solid understanding of the political landscape and public affairs, with experience engaging cross-party stakeholders. 

Interviews: 9th & 10th December (TBC)

Digital Experience Manager

Today, 12 children and young people will be diagnosed with cancer. We’ll stop at nothing to make sure they get the right care and support at the right time.  

• £39,784 (outside of London); £42,087 (within London)
• 35 hours per week
• Permanent
• Home-based, with regular travel to London and Bristol
• Closing date: 8th December 2024
• Interview date: w/c 16 December 2024

Change lives in a life-changing career

When a child or young person is diagnosed with cancer, their whole world can feel like it’s falling apart. Independence is taken and confidence is stolen. Stability no longer exists. The future suddenly feels uncertain.

The impact of cancer on young lives is more than medical. That’s why we exist. Our specialist social workers help children and young people with cancer and their families navigate the emotional and practical impact of cancer. We remove barriers, solve problems and prioritise wellbeing. And we stop at nothing to make sure they get the right care and support at the right time.

We challenge the systems and policies that surround children and young people, we highlight gaps and campaign for change. Because we know what a better future could look like. And we know what we need to do to make that future a reality. We need to push harder, reach further and work smarter. And we need the right people on our team to help us get there. People like you.

About the role

We’re looking for a Digital Experience Manager with a background in managing and developing websites and digital products, as well as previous experience of line management, to join our friendly and expert Digital Team.

As the Digital Experience Manager, you will be responsible for creating and maintaining a high-quality, accessible and customer-focused online brand presence by optimising content, journeys and audience experience on our website and other digital platforms. By collaborating with specialists internally and externally across UX, UI, development, SEO, content strategy and content management, you will ensure that the overall digital experience meets brand goals and audience needs by being holistic and engaging and inspiring action. 

You will line manage the Developer and Digital Product Officer, providing engaging and motivating leadership, management and personal development support.

You will champion the voices of children and young people with cancer, and their families in everything you do. 

This role is subject to a criminal record check. In the event of a successful application a basic criminal record check will be completed. 

What will I be doing?

No two days are the same at Young Lives vs Cancer. So, summarising your ‘day to day’ isn’t easy. Here are some of the main things you’ll be doing, but you’ll find more details in the job description.

• Lead on the digital experience strategy for the organisation. Using insight to design, implement, test, measure and optimise as needed.
• Product Ownership of the website experience and content strategy for the site, liaising with internal stakeholders as needed.
• Provide expertise around digital journeys, to continually optimise and improve these, across service delivery and fundraising activities.
• Own the overall roadmap for development on the website and work across teams to support the integration and adoption of third-party digital platforms. Prioritise functionality improvement across the team.
• Establish reporting dashboards and models to use website performance, user insight and other digital and campaign metrics to optimise and develop content and journeys, and to monitor the success of new improvements. P
• Develop our approach to user and audience insight and testing to inform improvements and decision making, use data and analysis to identify opportunities for improvement. 
• Lead on SEO, ensure our website content follows SEO best practice, and work on strategies to improve our position in search engine results pages. 
• Accessibility – ensure that our website meets accessibility standards both from a functional perspective and content design.
• Collaborate with teams across the charity on digital experience initiatives that align with overall business goals: manage the optimisation of our digital platforms and design customer-centric strategies that improve user experience, increase satisfaction and loyalty. 
• Take an active role in developing and embedding new ways of working, establishing relationships with other teams and work alongside the Head of Digital to raise the profile and understanding of the team across the charity.

What do I need? 

The key skills we’re looking for in this role are:

• Demonstrable knowledge and experience of website management, including managing agency relationships.
• An understanding of end-to-end customer journeys and delivering excellent and engaging user experiences. 
• Working with content management systems and optimising content for SEO.
• Using GA4, monitoring and reporting on trends and interpreting data for action.
• Experience of project managing website development, including scoping, briefing, testing and deployment.
• Involving people with lived experience through co-creation, co-production and evaluation.
• Experience of line managing people and an ability to motivate a team.
• A confident collaborator, able to influence, negotiate and build positive working relationships. 
• A good understanding of accessibility standards for technical development and content design.
• Financially astute, contribute to setting budgets and overseeing spend. 

What will I gain?

 For people to reach their full potential, they need the right environment. As a member of Team Young Lives, you’ll be made to feel supported, valued and appreciated. Here’s how we do it:

• Flexible working: we’re open to working hours outside of 9 - 5 and we can talk through your flexibility requirements at interview stage
• Wellbeing days: four days a year to do what works for you – from catching up on training to going for a walk
• Generous annual leave allowance
• Great family/caring leave entitlements
• Enhanced pension
• Access to our employee savings scheme

To find out more about our benefits package, have a look on our website.

Our commitment to Diversity, Equity, Inclusion and Belonging

At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their sex, ethnicity, class, gender identity, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation. We don’t just accept difference, we value it, celebrate it, nurture it and we thrive because of it.

We’re on a journey to be reflective of the diverse children, young people and families we support. We know we aren’t there yet, and we’re passionately committed to taking actions and making changes to be a truly diverse, inclusive and equitable organisation. This includes taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities. Our Diversity, Inclusion, Equity and Belonging strategy will tell you more.

We operate an anonymised shortlisting process in our commitment to diversity, equity, inclusion and belonging. CVs can be uploaded, but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history sections of the online application form for us to be able to assess you quickly, fairly and objectively.

Accessibility

We’re committed to providing reasonable adjustments throughout our recruitment process and we’ll always aim to be as accommodating as possible.Please let us know in your application form of any adjustments or access requirements we could make to help you with the application process and interview.

You may also have experience in the following: Digital Marketing Executive, Online Marketing, Email Marketing, Digital Marketing Co-ordinator, Digital Marketing Specialist, Executive, Social Media, SEO, SEM, PPC, Marketing Analytics, Digital Content Manager, Website Development Coordinator, Digital Experience Specialist, Online Content Administrator, Web Content Coordinator, Digital Engagement Officer, Digital Content Strategist, Website Operations Coordinator, Digital Solutions Specialist, Online Experience Manager, etc. REF-218 191

We want a world where no one dies from hunger. Life-threatening hunger is predictable, preventable and treatable. Join Action Against Hunger and together we will stop it in its tracks.

Action Against Hunger is an optimistic, inspiring place to work. We want passionate and dedicated people to help build a better world. We’re a creative team made up of people with a wide range of talents, styles and expertise. But we are united in our relentless dedication to end world hunger.  No challenge is too big. With you we can do it.  Join us.

We are looking for an experienced Senior Partnerships Manager to lead on the growth and delivery of their own partnerships, as well as overall reasonability for a suite of partners worth c£2M per year. This role manages our seven-figure global partnership with InterContinental Hotels Group, as well as other six figure global partners.

You will have a proven track record of growing corporate income, with expertise in leading the management of both commercial and strategic partnerships. You will be responsible for setting strategy and budgets and leading the Account Management team, as well as working globally with peers. The successful candidate will be an excellent relationship manager, possessing creativity, drive, and ambition.

This is a significant role in the Fundraising & Communications department, which has big ambitions to grow income in support of Action Against Hunger’s work. Corporate partnerships are key to our current and future success, and we seek a passionate, energetic, curious, and openminded colleague to lead our partnership work in the fight against life threatening hunger.For more detailed information on the roles, please download the attached pdf Job descriptions.

Closing Date: 26-Nov-2024 23:30

Interview Date:  2/3 December 2024

Please read the following carefully before making your application:

Then all you need to do is send your CV and write a covering letter explaining why you want the job and how your skills and experience make you the right person for the role. 

• For further information on pay and employee benefits please visit our careers page on our website
• As a UK based position, candidates must have the right to work in the UK
• We welcome applications from all sections of the community and we encourage as broad a range of candidates as possible. If you need any additional support to help you through this process, please let us know (contact details in the job pack)
• Due to the high volume of applications we receive, we will only contact shortlisted candidates, within two weeks of the closing date Unfortunately, we cannot provide individual feedback
• If you experience any technical difficulties in submitting your application, please contact the charityjob helpdesk

The Living Wage Foundation has an exciting opportunity to join our dynamic team as a Research Manager. We are looking for an individual with quantitative research expertise and a desire to influence positive social change to join our Research Team. Previous experience in conducting research on the UK labour market is desirable but not essential. Reporting to the Senior Research Manager, the Research Manager will: 

• Contribute to the design and management of our research programme on labour market conditions, low pay, in-work poverty, and insecure work. 

• Conduct rigorous quantitative and qualitative research (mainly quantitative) to understand how existing working conditions such as low pay and insecure work - and potential improvements - affect workers, businesses, and society. 

• Provide thought-leadership on areas relevant to LWF’s work, including on areas like low pay, insecure work and cost-of-living, and relevant policy developments.

• Communicate research findings verbally and in writing to influence employers to pay the real Living Wage, and to grow recognition and understanding of the Living Wage Foundation and the social policy issues it works on.

• Provide input into in-house research standards and quality assurance.

• Have direct line management responsibility for a researcher. 

• Build relationships with external partners, including commissioning and managing research conducted by other organisations. 

Living Wage Foundation 

The Living Wage Foundation was launched in 2011 by Citizens UK to tackle in-work poverty and ensure that workers earn enough to live on and participate in family and community life. Citizens UK is the home of community organising with diverse civil society alliances set up to develop leaders to work on the issues that matter to them, such as the Living Wage. Other projects include Parent Action and Sponsor Refugees to add depth to the impact of Citizens UK’s work.

The Living Wage is a movement of businesses, organisations and people who believe that a hard day’s work deserves a fair day’s pay. The real Living Wage is an independently-calculated hourly rate based on the cost of living and announced each October ahead of Living Wage Week, our annual celebration of a growing network of over 15,000 Living Wage Employers.

The Living Wage Foundation celebrates employers that voluntarily choose to pay the real Living Wage through an accreditation scheme that recognises a long-term commitment to fair pay and has secured pay rises for 475,000 low paid workers. Over recent years, the Living Wage Foundation has built on the success of the real Living Wage by creating new responsible employment standards – Living Hours and Living Pension – for those employers who want to go further and provide the security workers need now and in the future.

The Living Wage Foundation is part of Citizens UK – a community organising charity which works with a broad base of institutions across the political spectrum. At the Living Wage Foundation, we take a deliberately broad-based approach and accredit all organisations who pay the real Living Wage to their directly and indirectly employed staff and are committed to tackling in work poverty.  As a team we work across a range of industries and sectors to achieve this mission. We seek pragmatic coalitions in order to progress specific campaigns, and partnership around a particular issue such as Living Wage, does not imply an endorsement of broader purpose and policies.

Citizens UK

Citizens UK is the biggest, most diverse and most effective people-powered alliance of local communities working together for the common good. Our mission is to develop leaders, strengthen civic organisations and make change. Our 550 member communities are deeply rooted in their local areas and connect every day to the lives of hundreds of thousands of people. Through the method of community organising we enable people experiencing powerlessness to develop their leadership and come together with the power and strategy to make change.

This leads to hundreds of neighbourhood improvements - from zebra crossings outside primary schools to renovated public toilets in cemeteries. And it leads to some of the biggest campaign impacts in the UK, such as winning over £3 billion of wages through the UK Living Wage campaign, securing a legal cap on the cost of credit to control exploitative lending, and ending the detention of children for immigration purposes. We enable local campaigns to grow into large-scale social change projects such as the Living Wage Foundation, Parent Action and Sponsor Refugees that form an integral part of our theory of change. The most prominent of these is the rapidly growing Living Wage Foundation with a network of almost 15,000 accredited Living Wage Employers across the UK. 

At Citizens UK, our organisers and project staff work within communities and ‘organise across difference’. There are various project roles and management, operational, communication, finance and HR roles that support the organisation and project staff and organisers to deliver on this mission and work. This work is rewarding and can be challenging; it requires a personal commitment to inclusion, a willingness to listen and disagree respectfully, and an interest in working in an organisation where our staff, member institutions and leaders will come from a diversity of backgrounds and often hold views that may be very different from our own. More information about how we operate within this context, and build trusted relationships across difference can be found on our website and is covered in induction. Onboarding and navigating this relational culture, and type of work, is supported by line managers and further training.

About the Application Process

We work within diverse communities bringing people together. In line with our Inclusion value, we would love to see applications from LGBTQIA+ people, people from racialised communities, people living with disabilities and people of faith, all to better represent the communities we work in. We want our employees to have the working conditions that allows them to fully participate, be able to be their best authentic selves and thrive doing so, and we have employee networks to support staff. Even if you don’t quite meet all the required criteria still consider applying, as we invest in our employees and support them to develop the skills and knowledge required to deliver their role.

For questions and reasonable adjustments regarding your application including information in a different format, or our recruitment process, please contact us. 

Got any more questions?

If you would like further information on the role, the organisation, or our commitment to addressing under-representation and the development and progression of all colleagues, we would be happy to answer any questions.

We will be holding a webinar on Tuesday 26th November, 1-1.30pm where anyone can attend to find out more about the role, all enquiries welcome. In the past, candidates have found this a helpful space for understanding whether the role is right for them.

Please register for the webinar via the application form.

If you’d like to know more but cannot attend the webinar, please contact us. 

Main Responsibilities 

This role sits within the communications team. Working as a Research Manager for the Living Wage Foundation, your main responsibilities will include:  

Strategy Development 

• Contribute to the design and management of a research strategy for the Living Wage Foundation, effectively planning a timeline of future projects that combines to grow the Foundation’s influence, intelligence and impact. 

• Work across the Foundation’s communications, programme and business development teams to understand and support research and intelligence needs around Living Wage accreditation and the diversification of the Foundation’s work. 

• Support the Foundation’s communications team to embed data and research findings across traditional media, social media and website communications, including by identifying external hooks to showcase new or existing LWF Research. 

Build and manage projects and achieve work targets effectively 

• Design and deliver high-quality research projects within the Living Wage Foundation’s research programme, focusing on the labour market, low pay and in-work poverty.

• Conduct quantitative analysis of secondary datasets, including the Labour Force Survey, the Annual Survey of Hours and Earnings, the Family Resources Survey and Understanding Society. 

• Commission, design and analyse primary polling of individuals and businesses. 

• Commission and manage research conducted for the Foundation by external organisations. 

• Conduct qualitative research, including interviews and focus groups with low-paid workers and employers. 

Reputational and risk management 

• Identify potential reputational risks related to research and proactively develop appropriate protocol, messages and standards to mitigate risks, including through appropriate quality assurance processes 

• Design and conduct evaluations of the Foundation’s programmes and impact, and build the evidence base on the benefits of the Living Wage to workers, businesses and society. 

Materials development and dissemination 

• Managing individual reports and projects, with full ownership of the planning, methodology, report writing, dissemination and evaluation. 

• Disseminate research findings through written reports, articles, blogs and presentations. 

• Plan and react to regular data releases from the ONS relevant to low pay, labour markets and in-work poverty. 

External Relationships 

• Build and manage relationships with research organisations, academics, think tanks and employer networks. 

• Identify and develop strategic partnerships with a range of stakeholders – including project partners and funders to support the Foundation’s work.

• Represent the Foundation at meetings and events, including speaking on panels and in roundtables on research- and policy-related issues. 

Internal Relationships 

• Support wider research and intelligence needs and projects across Citizens UK. 

• Provide research support to colleagues where required, including by responding to data-requests and providing input on project-specific research activity where required. 

• Work with Citizens UK community organisers, members and leaders to promote civic engagement with and ownership of the Living Wage campaign. 

Learning and Expertise 

• Become in-house expert on issues relevant to LWF’s diversification work.

• Monitor developments in public policy and develop appropriate proposals for what these mean for LWF’s work.

• Demonstrate ability to support members of the team in designing and delivering research outputs, including providing input on in house research standards.

• Support the training and induction of team members, and work collaboratively with the wider team to ensure that we are meeting the expectations of our network and stakeholders. 

Generate income and resources 

• Manage budgets, and identify opportunities to attract funding for research projects. 

Person Specification 

(D) Desirable, (E) Essential 

Qualifications 

• Bachelor’s degree or equivalent professional qualification (D) 

Experience 

• Proven, comprehensive experience in a research or analytical role (E) 

• Experience of building and managing successful relationships and partnerships with research organisations, funders, and other stakeholders (E)

• Experience of conducting or managing research related to the labour market, low pay or in-work poverty (D) 

• Sound knowledge and understanding of public policy issues relating to the UK labour market, especially around low pay and insecure work (D) 

• Experience of commissioning and overseeing research projects delivered by others, and/or applying for or delivering externally funded research (D) 

• Experience of line management or mentoring junior staff in a professional setting (D)

Key skills and knowledge 

• Excellent quantitative research skills, and knowledge of a range of quantitative research techniques (E) 

• Knowledge of secondary datasets related to the labour market, such as the Labour Force Survey and Annual Survey of Hours and Earnings (E) 

• Ability to work with Microsoft Excel, and at least one other statistical software package for analysis (e.g. SPSS, Stata, R or Python) (E) 

• Excellent written and oral communication skills in a range of formats (e.g. briefings, reports, blogs and presentations) (E) 

• Excellent interpersonal skills, with the ability to build and manage internal and external relationships (E) 

• Ability to act on own initiative, to introduce and develop new projects and ideas (E) 

• Understanding of the key drivers of in-work poverty in the UK and broader labour market dynamics (D) 

• Qualitative research skills and experience using a range of techniques (D) 

Personal qualities & values 

• A proactive approach to all areas of work, with a ‘can do’ attitude and a flexible approach to work demands (E) 

• Strong attention to detail, with the ability to sense check data and critically review findings outlined in research reports and briefings (E) 

• A strong commitment to the Living Wage campaign and principles of Citizens UK (E) 

Interviews: 9th & 10th December (TBC)

Today, 12 children and young people will be diagnosed with cancer. We’ll stop at nothing to make sure they get the right care and support at the right time.  

• Salary: £41,170 
• 35 hours per week (Mon-Fri, 9am-5pm) 
• Permanent
• Home-based 
• Closing date: Sunday 8 December, 11.59pm
• Interviews: Thursday 12 December, via Teams

Change lives in a life-changing career

When a child or young person is diagnosed with cancer, their whole world can feel like it’s falling apart. Independence is taken and confidence is stolen. Stability no longer exists. The future suddenly feels uncertain.

The impact of cancer on young lives is more than medical. That’s why we exist. Our specialist social workers help children and young people with cancer and their families navigate the emotional and practical impact of cancer. We remove barriers, solve problems and prioritise wellbeing. And we stop at nothing to make sure they get the right care and support at the right time.

We challenge the systems and policies that surround children and young people, we highlight gaps and campaign for change. Because we know what a better future could look like. And we know what we need to do to make that future a reality. We need to push harder, reach further and work smarter. And we need the right people on our team to help us get there. People like you.

About the role

We’re looking for an experienced social worker to join our Central Support & Social Care Team in the role of Senior Practitioner.

The Central Support & Social Care Team is a home-based team providing phone and digital support to children and young people with cancer across the UK. The team works alongside our social work teams in hospitals to deliver tailored support. 

This role will manage the strand of the team's work that delivers support to those assessed to have lower-level needs. This is carried out through regular phone-based contact, and provision of an inbound service providing advice and support to young people with cancer, their families and those in their networks. 

This is an exciting time to join the team as we look to grow and maximise the potential of volunteers within the team.

This role is subject to a criminal record check. In the event of a successful application an enhanced criminal record check will be completed. This role is also subject to a Social Worker Registration. 

What will I be doing?

No two days are the same at Young Lives vs Cancer. So, summarising your ‘day to day’ isn’t easy.

The role involves: 

• Practice management of our care navigators (unqualified workers) and volunteers who deliver services in line with the organisation's service specifications
• Responsibility for the day-to-day operations of the strand of our service for those assessed to have lower-level needs. This includes  scheduling planned outbound calls ensuring they meet the contact needs and preferences of young people and families, and accepting new referrals from our social care teams across the UK
• Oversight of incoming enquiries, through webchat, phone and email
• Providing reflective practice and development opportunities to our care navigators 
• Fostering and maintaining good working relationships with key stakeholders within the organisation, and professionals & medical staff across the UK
• Working with our volunteer lead to grow and maximise the potential of volunteers in the team

What do I need? 

We would love to hear from you if you have: 

• A recognised professional social work qualification 
• A minimum 3 years experience of working with children and young people in a social work setting, including assessment and care planning 
• Experience of managing safeguarding for children and vulnerable adults - legislation, procedures and best practice
• Experience of supervising staff, students or volunteers in a social care setting
• Ability to work virtually using video conferencing to build effective relationships with stakeholders 
• Understanding of oppression and the barriers that marginalised people face, and strong commitment to deliver anti-oppressive practice
• The skills to champion the service and appropriately challenge yourself, teams and partner agencies where necessary.

Diverse perspectives and unique skillsets are at the heart of Young Lives vs Cancer. If you're passionate about making a positive impact and eager to learn, we encourage you to apply, even if you don't meet the criteria and person specification fully - those please note that a social work qualification is an essential requirement. Your potential is what matters most to us, and we’re committed to fostering an inclusive and supportive work environment to help you develop.

What will I gain?

For people to reach their full potential, they need the right environment. As a member of Team Young Lives, you’ll be made to feel supported, valued and appreciated. Here’s how we do it:

• Wellbeing days: four days a year to do what works for you – from catching up on training to going for a walk
• Generous annual leave allowance
• Great family/caring leave entitlements
• Enhanced pension
• Access to our employee savings scheme

Our commitment to Diversity, Equity, Inclusion and Belonging

At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their sex, ethnicity, class, gender identity, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation. We don’t just accept difference, we value it, celebrate it, nurture it and we thrive because of it.

We’re on a journey to be reflective of the diverse children, young people and families we support. We know we aren’t there yet, and we’re passionately committed to taking actions and making changes to be a truly diverse, inclusive and equitable organisation. This includes taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities. Our Diversity, Inclusion, Equity and Belonging strategy will tell you more.

We operate an anonymised shortlisting process in our commitment to diversity, equity, inclusion and belonging. CVs can be uploaded, but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history sections of the online application form for us to be able to assess you quickly, fairly and objectively.

Accessibility

We’re committed to providing reasonable adjustments throughout our recruitment process and we’ll always aim to be as accommodating as possible.Please let us know in your application form of any adjustments or access requirements we could make to help you with the application process and interview.

ShareAction is an independent charity and an expert on responsible investment. We work to build a world where the financial system serves our planet and its people. We set ambitious standards for how financial institutions, through their investment decisions, can protect our planet and its people and campaign for this approach to become the norm. We convene shareholders to collectively push companies to tackle the climate crisis, protect nature, improve workers’ rights and shape healthier societies. In the UK and EU, we advocate for financial regulation that has society’s best interests at its core.

Position

Reporting into the Head of Communications, this is a strategic and hands-on management role responsible for driving ShareAction’s media function and acting as a key business partner for colleagues across the organisation. Using your experience of developing media strategies, you will advise teams on how to enhance ShareAction’s position as a thought leader on responsible investment, support organisational goals to influence decision-makers and engage target audiences and help manage ShareAction’s reputation by advising on risk and mitigation. You will line manage a Media Manager and Senior Media Officer in the UK and provide guidance to a Media Advisor in Brussels to design and deliver high-quality media relations activity and ensure the effective operation of ShareAction’s press office and internal processes, including media monitoring and reporting.

You'll play a key role in the development of campaigns to hold global companies to account for their impact on people and planet and promote research and recommendations to support our vision of a world where responsible investment is the norm. With excellent interpersonal skills, you’ll be able to work collaboratively, supporting colleagues to engage effectively with the media.

If this sounds of interest, we’d love to hear from you.

What you’ll bring to the team

We want to hear from you if you have substantial experience working in a press office or as a journalist, with recent experience at a senior level, and a strong track record of securing positive coverage to achieve brand, engagement and influencing goals. This role would suit someone who is skilled in developing and delivering media strategy to support organisational objectives – including thought leadership activity for specialist audiences – and has the interpersonal skills to collaborate effectively with colleagues at all levels across the organisation and win support for your recommendations. You’ll be a highly regarded people manager who has a proven track record of developing junior team members and putting in place the structures and support for them to succeed. You’ll be passionate about using the power of communications to help drive a better future for people and planet.

This role would suit someone who has outstanding verbal and written communication skills, with a flair for breaking down complex issues and the ability to use framing and messaging techniques to produce high-quality content that can resonate with target audiences and inspire action. You’ll enjoy working in a fast-paced, changing campaigning environment and have excellent organisational skills to be able to manage multiple projects at once. You might have previous experience developing media activity within a campaigning or advocacy organisation or on social, environmental or financial issues.

While we hope we’ll find someone with the majority of these skills and experience, we’re keen to hear from you even if you don’t have them all. We appreciate lots of skills are transferable, and we welcome opportunities to explore different ways of achieving our goals.

We are currently formalising our hybrid working policy; however, as this role involves a lot of close collaboration with London-based colleagues, there is an expectation that you will be able to come into the office once a week. The whole Communications team meets together in person at least once a month.

What we will do for you

We are a fast-paced organisation that has grown substantially over the past few years. We recognise that our people work hard to advocate for responsible investment and drive meaningful engagement with those who have the power to create a brighter future. Every day, they bring their expertise, passion and persistence to build a world where the financial system serves our people and planet. We want to ensure we provide the right environment for our colleagues to thrive, and we are committed to improving our employee offer where possible.

Currently, we are pleased to offer:

• A commitment to flexible working: over 60% of our employees have some sort of flexible working arrangement in place.
• Hybrid working: we are committed to supporting our staff to work in a way that suits their lifestyle and meets the requirements of their role.
• Internal promotion and development opportunities: we offer a range of ways to improve your skills and focus on what you love, including promotion, secondment, or sideways development opportunities. For some levels of roles, we also offer direct progression.
• The opportunity to help make a difference: we tackle some of the world’s biggest social and environmental challenges. We offer opportunities for you to develop your skills and experience in a friendly, flexible and supportive working environment.
• A unionised work environment: our staff have the opportunity to join the union and are supported by our recognised union, Unite. We regularly consult and negotiate with our employees on workplace matters ranging from working conditions to pay.
• Regular in-person meetings, including all-staff away days, retreats and directorate strategy days to create connected teams.
• 8% non-contributory pension: invested with NEST and their green funds.
• A healthcare cash plan with Westfield that gives you money back on your healthcare costs.
• An employee assistance programme: advice and support, lifestyle discounts and short-term counselling.
• 25 days’ annual leave (increasing with length of service) plus office closure at the end of the year, ensuring everyone gets time to switch off together.
• Enhanced family leave pay: up to 18 weeks paid at 90% for either parent.
• Enhanced sick pay starting at 5 weeks’ full pay from day 1.
• Season ticket loan and cycle-to-work scheme.

ShareAction values and respects all differences in people (seen and unseen) and welcomes applications from all backgrounds, communities and industries. We are committed to having a team that is made up of diverse skills, experiences and abilities, and we are working hard to provide an environment where all can bring their authentic selves to work. We know that some people won’t apply for a role unless they meet all the requirements listed in the job description. If this is the case for you, but you think you would excel in this role, we want to hear from you!

For further information and to apply, please visit our website via the Apply button.

Closing date: 9.00 am on Monday 25th November 2024.
First-round interviews: Thursday 5th and Friday 6th December 2024.
Second-round interviews: Thursday 12th and Monday 16th December 2024.

To be considered for this post, you must be legally eligible to work in the UK; unfortunately, we are unable to provide visa sponsorship.

Please be aware that when shortlisting, we are really keen to get a sense of your unique voice and individual experience, especially if you are using generative AI tools as part of your drafting process.

Communications & Marketing Coordinator

Purpose

To implement the annual communications and marketing plan

Responsible to

Associate Director of Programmes and Business Development

Responsible for

None

Working with

Colleagues within the Fundraising and Communications Department, the wider

organisation and external contacts as necessary

Location

Hybrid with frequent travel to London office

Post

Full time

Period

Permanent

Grade

3.X

Salary

GBP 37,687

RedR UK and the work we do 

RedR UK is an international NGO and learning provider that develops capacity and supports aid workers, organisations, and communities to prepare for and respond effectively to crises within humanitarian, development, and peacebuilding contexts. Our work builds resilience, primarily in low and lower middle-income countries worldwide. We have 40 years’ experience responding to natural and manmade disasters.

We are an HPass Certified Learning Provider, meaning we meet the Humanitarian Learning Standards. RedR UK is committed to the Humanitarian Charter, the Code of Conduct for the International Red Cross & Red Crescent Movement and NGOs in Disaster Relief and the Core Humanitarian Standard. 

RedR UK has offices in London and Amman and maintains a large pool of highly qualified trainers and experts who go through a rigorous certification and selection process. Our work is overseen and supported by a Board of Trustees with wide experience, in the humanitarian sector and other fields. RedR is a Membership organisation with a global network of 1,800 Members, all of whom are experienced humanitarian professionals.

We are also part of RedR International, an international federation of organisations that share a common vision and mission. The federation’s vision is a world in which sufficient competent and committed personnel are available and responding to humanitarian needs. Members include RedR UK, RedR Australia, RedR India, RedR Malaysia and RedR Indonesia. 

RedR UK is committed to a strong, positive culture, with benefits for staff and those with whom we work. Our culture is also important to us in terms of our ethic of humanitarian impartiality and neutrality and our compliance with the Core Humanitarian Standard (CHS) and other professional codes of conduct. 

Our values are vitally important to us as individuals, teams and to RedR UK as a whole. We are committed to a continuous process of strengthening our culture, maintaining the high standards required to work together effectively, and delivering first class advice and service to those with whom we work. 

About this role

The Communications and Marketing Coordinator will ensure that communications and marketing priorities are implemented across the organisation to build brand awareness and reputation, increase reach and engagement across key stakeholder groups (funders, learners, coordination bodies, strategic partners), support fundraising activities, as well as contribute to RedR’s positioning within relevant sectors.The post holder will have exceptional communication and organisational skills with a keen eye for detail and an interest in learning and development within RedR’s thematic areas.

Summary of Key Responsibilities

Key responsibilities include:

• Development and implementation of yearly comms and marketing plan with support from Associate Director of Business Development and Programmes
• Produce regular website, social media and communications content as well as newsletters to maintain engagement and improve our reach across our members, supporters, funders and other target audiences
• Website maintenance and improvements in coordination with relevant staff, centralising efforts to ensure the functionality of the website and key integrations with third party platforms
• Support programme staff with creation of new resources and materials for our projects Support fundraising efforts including public appeals through content development, design and project management with external suppliers
• All employees are required to adhere to RedR's values of collaboration, excellence, lifelong learning, integrity and accountability.

Social Media and website

• Maintain and build RedR UK’s social media presence, ensuring social media channels are populated with engaging content with a consistent, strong voice reflecting RedR’s strategy to maximise potential for exposure among target audiences
• Manage a calendar of social media and website activity
• Work with the Associate Director of Programmes and Business Development to create and develop campaigns (including fundraising and awareness raising campaigns) to be run across social media platforms
• Monitor and report on engagement, number of followers and website referrals to inform best practice for post timing and content
• Act as the primary point of contact for queries received through social media and inbound emails, ensuring they are responded to appropriately and in a timely manner
• Responsible for the day-to-day management and maintenance of RedR UK’s website, including making edits and creating new content
• Ensure the website content is proofread and accurate, and any broken links or errors are promptly corrected
• Website (wordpress) maintenance and improvements in coordination with relevant staff (and external developer where relevant), centralising efforts to ensure the functionality of the website and key integrations with third party platforms
• Work with external website developer to resolve issues with the website and further develop design of website to accommodate emerging needs.

Marketing

• Stay abreast of comms and marketing trends and propose new and innovative approaches to increase outreach, engagement and fundraising income
• Produce in-house marketing materials and templates including event brochures, proposal templates, illustrations for reports/proposals, graphics and videos using platforms such as Canva or Adobe Photoshop, Adobe Illustrator, InDesign, PowerPoint and other editing tools
• Produce and disseminate high quality regular newsletters, and support with production of speeches and letters
• Identify inspiring impact stories and produce written and occasional films case studies and other content for use by the Fundraising and Programmes teams, supporting
• Support programme teams wishing to undertake communications activities as part of a grant/funded project; ensure that institutional donors’ communications activities and visibility requirements are respected
• Lead on emergency communications, in close coordination with the Associate Director of Programmes and Business Development
• Champion and monitor the use of RedR brand and style guidelines; to develop messaging guidelines and ensure they are adhered to across the organisation and to support other departments to develop their messaging and material.

Additional

• Lead and coordinate the drafting of RedR’s Annual Report, liaising with staff across the organisation for input
• Contribute to the development of the fundraising and engagement strategy
• Occasionally support colleagues from the BD & Fundraising and Programmes teams to produce project reports for institutional donors and/or trusts and foundations
• Embrace the charity’s vision and values whilst continually seeking ways to build stronger and long-lasting initiatives that help bring values to life
• Keep up to date with sector developments, best practice initiatives and relevant training; proactively strengthen understanding of key sector themes including learning and development, and trends within RedR’s thematic areas
• Identify ways of streamlining processes and improving ways of working within the charity
• Ensure individual compliance with RedR policies and processes
• Undertake other tasks as reasonably requested by the CEO and Associate Director

Specification

Essential

• Experience working in the charity sector
• Demonstrable experience covering a broad range of communication methods, such as:
  1. Interviewing/sourcing/writing/editing case studies, impact stories, social media posts, newsletters, blogs, and speeches
  2. Building a case for support
  3. Using a Content Management System (CMS)
• Strong digital skills and an awareness of the importance of digital information in the sector.
• Knowledge of a broad range of communications activities (e.g. websites, marketing, social media, publications)
• Experience maintaining websites and social media, including producing effective content
• Excellent organisational skills and an ability to assess opportunities and challenges and then prioritise.
• Ability to research and identify communications opportunities
• Excellent attention to detail, especially in written work
• Ability to work well with a wide range of people from diverse backgrounds
• Up to date knowledge of key humanitarian or development issues and trends and
• commitment to the international disaster relief sector and RedR’s aims and objectives
• Knowledge of Office 365, WordPress, and design software (ideally Canva, but others could be used e.g InDesign, Adobe Illustrator)
• A commitment to the mission and values of RedR

Desirable

• Experience devising Google AdWords campaigns and managing Google Adwords account including SEO experience
• Experience using MailChimp
• CIM certificate in Marketing
• A good understanding of Google Analytics
• Video editing experience
• Experience of working for an international NGO, preferably in the humanitarian or international development sector

What We Offer: Your Well-being, Our Priority

At RedR UK, we are dedicated to creating a supportive work environment that values and nurtures our team. Our benefits package is designed to foster a balanced and fulfilling career, supporting both your professional growth and personal well-being:

Well-being & benefits

• 23 days annual leave, increasing by one day each year up to 28 days (excluding public holidays). Plus, one day birthday leave.
• 5% employer pension contribution involving dependants
• 3 paid days annually to volunteer for causes you care about
• 5 days of paid study leave
• Employee Assistance Programme 
• Enhanced Maternity/Paternity/Shared Parental Pay at 100% for 12 weeks for employees with over two years of service.
• Life assurance coverage equalling four times your salary.
• Up to 10 days compassionate leave for family emergencies, 5 days dependent leave.

Our benefits are integral to RedR UK’s commitment to valuing, developing, and caring for our people as we work together to make an impact in the humanitarian sector. If you believe you can make difference, please join us.

How to apply:

Email a CV and a cover letter demonstrating your reasons for applying and suitability for the role. Please note that hiring will be on rolling basis with closing date (30th November 2024).

Facilities Coordinator

Are you passionate about creating welcoming, safe, and supportive spaces? Family Futures is seeking a proactive and detail-oriented Facilities Coordinator to help maintain our nurturing, therapeutic environment. As a key part of our team, you'll bring a friendly, can-do attitude, excellent organisational skills, and the flexibility to manage a diverse and busy workload. You will report to the Office Manager and together you'll play an essential role in ensuring our centre runs smoothly. If you’re a people-person with a love for helping others and keeping things running seamlessly, we’d love to hear from you!

At Family Futures our staff are all different as each staff member brings different lived experiences, unique ways of thinking and ideas to the team to provide an excellent service. This is one of our greatest strengths and enhances our agency’s culture. Family Futures actively encourages applications from qualified Black, Asian and minority ethnic groups as they are currently under-represented at our organisation.

We offer excellent staff development opportunities and a highly nurturing environment. We are an equal opportunities employer and committed to creating an inclusive and diverse workforce. We encourage applications from suitably qualified applicants regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Family Futures is a menopause friendly employer.

Family Futures is committed to safeguarding and promoting the welfare of children and expects all staff to share this commitment. The organisation follows safer recruitment practices to protect children and adults at risk of harm, and will require the successful applicant to undertake a standard DBS disclosure.

OUR VISION

A society where everyone, regardless of background has equal opportunity to achieve long-term professional and personal success.

OUR MISSION

To prepare talented students from underrepresented backgrounds for career success through industry-specific education and training programmes.

OUR VALUES

• Diversity: We value teamwork and champion diversity in all its forms, including diversity of thought.
• Innovation: We foster a culture of creativity and forward thinking. We continuously seek new ideas to support our service users while ensuring the meaningful engagement of our sponsors.
• Integrity: We act with integrity and communicate openly with all our stakeholders.
• Collaboration: We provide a collaborative and rewarding environment with continuous personal and professional development opportunities for all.

Overview

About SEO London

SEO London is a registered charity in the UK dedicated to offering educational, training, and mentoring support to students and young professionals from low socioeconomic and ethnic minority backgrounds.
Our programmes foster pre-professional development, facilitate career access, and ensure long-term success in various competitive global industries. Since our establishment in 2000, SEO London has played a pivotal role in advancing workplace diversity and inclusion. Numerous alumni, who have benefited from our transformative initiatives, now occupy key positions in leading UK and global corporations and firms. Our collaborations span across industries such as investment banking, asset management, consulting, commercial real estate, technology, alternative investments, insurance, and corporate law. Through partnerships with our sponsor firms, we empower our participants by providing industry insights, employability support, and exclusive access to job and internship opportunities in their chosen sectors.

Who we support

SEO London supports students and young professionals from ethnic minority groups and low socioeconomic backgrounds. We aim to support those who need us the most.
Ethnic minority groups:  As per UK government guidelines, we use ethnic minority to describe all ethnic groups other than White British or other White backgrounds.
Low Socioeconomic backgrounds: At SEO London, socioeconomic background is assessed as belonging to one or more of the following: household income, free school meal status, refugee or asylum seeker background, experience of local authority care, education and occupation of parents, and history of having lived in social housing.

Role Description

Overview

Sponsors for Educational Opportunity (SEO London) is looking to hire a Senior Marketing Coordinator, reporting to the Marketing and Communications Manager.

• Job Title: Senior Marketing and Communications Coordinator
• Team: Outreach and Communications
• Location: 41 Great Guildford Street, London SE1 0ES

We offer flexible and hybrid working but office-based work is required from all staff on a regular basis. For this role we require the post-holder to be in the office for a minimum of 2 days per week.  

• Reports to: Head of Outreach and Communications
• Term: Permanent Role
• 14 hours per week
• Ideal start date: ASAP
• Annual salary: £31.5K (pro rata)

We are open to flexible arrangements. 

The Senior Marketing Coordinator role at SEO London presents an exciting opportunity for a detail
oriented professional to work in a dynamic environment. This position requires a hands-on approach, allowing the individual to execute various marketing strategies and initiatives effectively. The primary responsibility is to implement the marketing plan across multiple platforms, ensuring alignment with SEO London's mission, values and strategic objectives.

Accountabilities

Social Media Management

• Input into a review of SEO London’s social media plan and engagement tactics. 
• Manage SEO London's social media accounts, including LinkedIn, Instagram, Twitter, Facebook and TikTok.
• Oversee the social media request process, liaising with other teams to capture compelling content.
• Execute the social media plan by creating weekly posts, including content writing and visual asset design, and social media ads where relevant.
• Maintain the DEI calendar, ensuring timely updates and incorporation into the weekly plan.
• Collaborate with the charity to engage staff with external communications and monitor programme-specific accounts for brand consistency.
• Collate social media metrics for internal reporting purposes. 

Website Maintenance

• Conduct regular maintenance and edits to the website, ensuring content is current and relevant.
• Update the media centre and monitor analytics and reporting to assess website performance.
• Design 2D and video assets for the website, with the potential for video editing for other purposes.

Administrative Tasks

• Manage design administration by maintaining Canva and PowerPoint templates and supporting other teams with finalised external assets.
• Oversee merchandise inventory and orders, as well as other ad-hoc administrative tasks as needed.

Content Creation and Management

• Create engaging content for social media posts, newsletters, and website updates that reflect the organisation's impact and promote its mission.
• Think creatively and outside the box to deliver exciting and engaging content and visual assets targeted at students and existing and potential sponsor firms.

Analytics and Reporting

• Monitor and report on the effectiveness of marketing efforts across social media and the website, using metrics to drive continuous improvement.

Team Collaboration

• Work closely with other departments to ensure marketing efforts align with programme goals and organisational priorities.

Other Accountabilities and Responsibilities

• Support the marketing and promotion of programmes to student audiences across campuses in the UK.
• Assist in the execution of digital marketing campaigns during recruitment seasons, collaborating with the outreach staff members to align marketing efforts.
• Contribute to the execution of B2B marketing strategies aligned with SEO London’s business development goals.
• Foster relationships with various stakeholders including corporate partners, students, alumni and the broader community, ensuring targeted communications are relevant and impactful.

Required qualifications

• Bachelor's degree in a relevant field or equivalent.
• Advanced level in English, with strong creative writing abilities.
• Minimum of 2 years’ work experience in a similar role.

Skills and Experience:

• Proven experience in social media management and digital marketing.
• Familiarity with analytics tools to assess and improve social media and website performance.
• Project management skills with a focus on execution.
• Proficient in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) and Canva.

Desirable Skills and Knowledge

• Experience with Salesforce CRM and Photoshop.
• Understanding of the UK’s education system and DEI principles.
• Salesforce CRM.
• Photoshop.
• Knowledge of the UK’s education system.
• Good understanding of diversity, equity, and inclusion.

Behaviours

• Positive and proactive self-starter.
• Creative thinker with the ability to generate innovative ideas.
• Outstanding written and verbal communication skills.
• Highly organised and capable of managing multiple tasks simultaneously.
• Flexibility and ability to work collaboratively and with various.
• Application of DEI knowledge to foster a positive organisational culture.

What we offer?

• Annual Leave: 28 days + Bank Holidays.
• Enhanced Family Friendly Policy.
• Enhanced Pension Scheme
• Flexible working (2 days in the office) and a lovely office space by Borough Station.
• Benefits:
  1. Employee Assistance Programme
  2. Discounted Gyms via Medicash
  3. Charity workers discounts 
  4. Critical Illness Cover
  5. Cash plan Healthcare and more…

Closing date for applications

Closing date for applications: January 6th
First and Second interview: on rolling basis

Equal opportunities Statement

SEO London is committed to ensuring that no prospective or current employee is discriminated against on the basis of race, sex, gender, nationality, marital status, sexual orientation, employment status, socioeconomic background, disability, age, or any other protected characteristic. We also strive to avoid disadvantaging individuals due to any condition or requirement that is not demonstrably justifiable. 

Safeguarding

All posts at SEO London involve some degree of responsibility for safeguarding. Successful applicants are required to complete a Disclosure Form from the Disclosure and Barring Service ("DBS") for the position. Failure to declare any convictions (that are not subject to DBS filtering) may disqualify a candidate for appointment or result in summary dismissal if the discrepancy comes to light subsequently.

Right to work

Do you have the right to work in the UK? Unfortunately, at this time, we cannot provide sponsorship or consider overseas applications.

BACKGROUND
Over the past 90 years, the International Rescue Committee (IRC) has developed unparalleled expertise in responding to emergencies and helping uprooted communities to rebuild. Founded in 1933 at the request of Albert Einstein, the IRC offers lifesaving care and life-changing assistance to refugees forced to flee from war or disaster. The IRC is on the ground in more than 40 countries, providing emergency relief, relocating refugees and rebuilding lives in the wake of disaster.

The IRC is committed to a culture of bold leadership, innovation in all aspects of our work, creative partnerships and, most crucially, accountability to those we serve. The IRC is a tireless advocate for the most vulnerable.

IRC UK
IRC UK is part of the IRC global network, which has its global headquarters in New York. Our team in the UK works to raise profile, deliver policy and practice change, and increase funding to help restore health, safety, education, economic wellbeing and power to people devastated by conflict and disaster. Since 2021, IRC UK has also provided integration services directly to refugees in England, a programme that is rapidly growing.

In Europe, the IRC also has offices in Berlin, Bonn, Brussels, Geneva and Stockholm.

The Purpose of the Role

The purpose of the role is to assist the finance team in delivering its objectives and providing effective support to our Awards Management Unit (AMU) programmes and country offices.

Scope and Authority

Authority:

This position assists and works closely with the Project Finance Lead. The position has no line management authority.

Key Working Relationships

· Reports to Project Finance Lead.

· Close coordination with other members of the Finance team.

· Working relationship with the wider Finance & Operations department, Fundraising, US Finance, Country offices and the Awards Management Unit (AMU).

KEY ACCOUNTABILITIES

Grants income Allocations and Transfers (20%)

• Donor receipts: Ensure all donor income are identified and allocated to the correct grant and country codes and inform AMU UK, New York and country offices on a timely basis.
• Field Grant transfers: Prepare international fund transfers batches to New York twice a month; ensure grant funding balance is checked using the Funds Available and Bank running balance spreadsheets.
• Ensure all the donor receipts and funds trasfers are posted timely and accurately in Integra.
• Maintain digital files for grant transfers with full supporting documentation attached.
• Assist in providing supporting documents grants/transactions as required by country offices for Field Audits.
• Generate donor payment requests/Invoices on the request of AMU & Fundraising teams and maintain payment request log.

· Prepare non-PO journals to enable payments in Integra

· Process donor refunds and follow up with IRC Inc./Country office to return the funds to the UK and maintain a tracker for Inc./country returns.

· Prepare quarterly IATI report and submit to Project Finance Lead for review.

Grant Balances Reconciliation (65%)

· Reconcile transfers and field expenditure data between UK and New York for all UK grants by end of each month.

· Raise all issues arising from the reconciliations with the Project Finance Lead for quick resolutions with New York and country offices by end of each month so the corrections can be made promptly.

· Ensure each grant is reconciled monthly and added to the main Grants Schedule.

· Prepare grant revenue recognition journals for Project Finance Lead review to ensure completeness and accuracy every month.

· Assist in fund balance reconciliations for all restricted grants and resolution of issues with Project Finance Lead.

· Assist in the reconciliation of UK ledgers with the donor financial reports.

· Work with AMU and IRC, Inc to collate donor financial reports, contracts and amendments for closed grants to ensure that Integra reporting is correct.

· Assist in meeting the month end deadlines.

Other support (15%)

• Request the creation of new project extension in OTIS.
• Ensure any new projects are set up and mapped correctly in Integra
• Maintain UK office bank account templates held in on-line Bank software and amend templates when necessary.
• Ensure SCB digital bank statements are received from the bank and filed in the correct location on the server for all periods and passwords are removed before saving the statements.

PERSON SPECIFICATION

Essential

Skills, Knowledge and Qualifications:

· Good knowledge of accounting demonstrated by an accounting qualification such as AAT or part Qualified Accountant

· Strong IT skills including excellent Excel skills with the ability to use SUMIFS, IF, Pivot tables and VLOOKUP

· Excellent attention to detail, particularly when working with data and large volumes of data

· Data driven

· Able to work independently and also as part of a team

· Has strong communication skills, including communicating with colleagues in the UK and internationally, in person, on video calls and over email in a clear and professional way

· Good organizational skills and the ability to plan and prioritise work

Standard Responsibilities

Promote and actively participate in initiatives and efforts to build team engagement, inclusion and cohesion in IRC UK.

Foster ongoing learning, honest dialogue and reflection to strengthen safeguarding and to promote IRC values and adherence to IRC policies

Standard Job Requirements

The IRC and IRC workers must adhere to the values and principles outlined in IRC Way - Standards for Professional Conduct.  These are Integrity, Service, Equality and Accountability.  In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti Workplace Harassment, Fiscal Integrity, and Anti-Retaliation.

Candidates must have the right to work in the UK.

The deadline to apply for this role is 14th October 2024.

Related standard content:

IRC strives to build a diverse and inclusive team at all levels who as individuals, and as a group, embody our culture statement creating a working environment characterized by critical reflection, power sharing, debate, and objectivity for us to achieve our aspirations as a team and deliver the best possible services to our clients.   

UK:

Narrowing the Gender Gap: The IRC is committed to narrowing the gender gap in leadership positions. We offer benefits that provide an enabling environment for women to participate in our workforce including flexible hours (when possible), enhanced maternity/adoption leave and pay and gender-sensitive security protocols.

IRC UK strives to be an equal opportunities employer. IRC UK is committed to equality of opportunity and to non-discrimination for all job applicants and employees, and we seek to ensure we achieve diversity in our workforce regardless of gender, race, religious beliefs, nationality, ethnic/national origin, sexual orientation, age, marital status or disability.

IRC UK welcomes applications from all candidates, including underrepresented groups and refugees who have the right to work in the UK.

IRC UK will ensure that individuals with disabilities are provided with reasonable adjustments to participate in the job application and/or interview process, and for essential job functions if appointed to a role. Please contact us if you may need such adjustments.