Coaching jobs

The Amateur FA have a vacancy for a Designated Safeguarding Officer 

You could you be part of the team responsible for ensuring that Safeguarding Standards are upheld within grassroots football across Amateur FA football, whilst helping to promote and shape safeguarding best practice throughout the game

This fantastic opportunity offers the right candidate the chance to join our team and supporting the development of Clubs, Leagues and Match Officials across the game.

Our offices are based in London, near Old Street and Islington. We offer hybrid working in a friendly team.

Position: Designated Safeguarding Officer
Contract Type: Permanent 
Hours: 14 hours per week
Salary: circa £13,400pa (Full Time Equivalent ~ £33,500)
Based: Amateur FA, nr Old Street, London (with Hybrid working available)

This position reports to the Head of Operations and will function to drive Safeguarding365 Standards across football the Amateur FA. You will work with the volunteer workforce to deliver best practice, in conjunction with The Football Association.

The successful candidate will help local volunteers across the game to administer, play, coach and officiate in a safe environment. Supporting the network of volunteers and professionals who keep the game safe and enjoyable for all is at the heart of how we operate.

It is of high importance the successful candidate communicates clearly, provide excellent customer service and ensures safeguarding is of paramount consideration whilst undertaking all aspects of their role.

Benefits Include:

• Build a career in football with the local governing body of the grassroots game here in Amateur football
• Access to high-quality training, networking and personal development opportunities
• Opportunities to progress your career across the County FA Network and at The FA
• Employee Assistance Programme offering support across a wide range of areas
• Nike staff uniform provided and the opportunity to buy Nike products at a discount
• Company laptop and mobile phone, access to tickets for events at Wembley Stadium, access to BHN extras discounts programme including cyclescheme
• Flexible and remote working as appropriate, starting with 10 days holiday (pro rata from 25 days plus bank holidays)

How to Apply

Please download the job description above for further details of the role. Once you are familiar with our requirements, please submit your application, covering letter and CV through the link below.

Applications close at the end of Monday 5th May 2025.

Interviews will commence thereafter and will take place at The Amateur FA Office, Unit 3, 7 Wenlock Road, London N1 7SL . 

WHY WORK FOR US?
At the BPNA, we value a supportive, collaborative, and inclusive work culture. The BPNA is a medium sized charitable organization (income £1,000,000+) with big ambitions, and we work closely together to make an impact.
You'll join a welcoming team that values mutual respect, flexibility, and work-life balance. We believe in continuous learning and career progression. As a member of the BPNA team, you'll have access to ongoing training opportunities and support for professional development, ensuring that you can grow both within this role and across future career aspirations. 

ABOUT THE ROLE 
You will be responsible for the financial management and reporting of the organisation. You will
also lead on the charity’s year-end accounts ensuring that financial statements are prepared in line with the latest SORP requirements, and liaising directly with the organisation's external auditors.
The main purpose of this role is to:
- Manage the accounts department to run efficiently and effectively. 
- Ensure sales and purchase ledgers are accurate and up to date, other income is recorded accurately, profit and loss reports provided monthly and management reports are provided quarterly and end-of-year is completed on time. 
- Manage banking arrangements to make supplier payments, collect income through direct debits and online payment gateway.

Candidates must have the Right To Work in the UK

Purpose of the Job

Advice Quality and Operations Managers will make sure clients get accurate and appropriate advice and that advisers are supported and can develop their skills.

Maintain a consistent quality of advice and help for clients by providing support, guidance and feedback on a day-to-day basis and using those insights to drive advice service development.

This role is vital in fostering a culture of quality and excellence within the agency, ensuring that both staff and volunteers are well-equipped to deliver exceptional advice services to clients.

Job Description

Strategy and planning

• Work with the Head of Advice to develop and deliver an operational plan to support delivery of the strategic priorities, which is measured, monitored and reported up to the CEO and Board of Trustees.
• Co-ordinate activities, procedures and systems so as to promote the common policies and practices with the appropriate advice services.
• Ensure that the strategy is accessible to and understood by all staff and volunteers and they know the role they play in achieving our goals.

Risk management and compliance

• Regularly review the risks to which the charity is exposed to relating to Advice Services and provide assurance that systems or procedures are in effective operation to manage those risks.
• Ensure the use of systems in place to meet the requirements of all applicable regulatory bodies relating to the Advice Service Delivery.
• Working with the rest of the management team ensures that good data protection practices are embedded in our day-to-day operations.
• Assess requests made in relation to GDPR.

People management and development

• Support team members in continuous learning that will equip and develop people to deliver outstanding advice delivery. Responsibility for the delivery of the training and development plan for the Advice Services Department including, sourcing, delivering, evaluating and maintaining records.
• Supervise the work of paid staff and volunteers
• Maintain and develop standards of service delivery.
• Advise the Head of Advice on staffing and service-related issues.
• Plan and allocate work, monitor achievements of deadlines and key performance indicators and provide support as appropriate.
• Ensure that the service area and projects are adequately resourced.
• Ensure recruitment and selection of paid staff and volunteers as appropriate.
• Develop inclusive learning and development activities to meet quality standards and the organisation’s learning and development plan. Facilitate inclusive group and / or one-to-one learning and development activities. Organise internal and external learning and development activities to ensure the competence and continuing development of staff and volunteers.
• Contribute to the assessment of competence of staff and volunteers. Co-ordinate assessment activities and make final decisions on competence.
• Working with the rest of the leadership team ensures the organisation delivers a fair, inclusive, equitable and transparent employee and volunteer experience, taking account of our EDI aims and in line with employment law and the Equality Act 2010.
• Ensure Open and timely communication that provides information about the organisation and context for decisions that are made, helps to build trust and confidence and earn legitimacy. 
• Ensure the effective performance management and development of staff through regular supervision sessions, appraisals and learning and development.
• Ensure Training is delivered and records confirm all client facing paid staff and volunteers that may be involved in providing money and debt information and advice have completed an accredited training programme
• Direct reports: Dependent on advice area, between 5 to 11 Advisors per AQOM, plus volunteers.

Operational performance management

• Maintain, develop and monitor effective and relevant performance indicators and management processes, with particular emphasis on the application of customer insight data and feedback on complaints.
• In line with the Advice Quality Standard, work with the Head of Advice and the other Advice Quality and Operations Managers to ensure that staff and volunteers have adequate supervision and that advisers have access to support at all times when delivering advice to clients. 
• Ensuring quality - actively supporting the quality of advice by guiding the team to information sources, checking that all aspects of a client's situation have been considered, checking that follow up work is progressed, and that research and campaigns issues are identified.
• Monitor the quality of advice given to clients to ensure that standards meet Citizens Advice requirements. Completing Case Checking, QAA Audits and independent file reviews (IFR) to ensure quality assurance at a whole service level. Using the insights to further develop the services to clients and skills of advisers.
• Maintain and develop standards of service delivery. 
• Take part in internal consistency exercises at least quarterly.
• Providing support - actively supporting each team member to develop their skills and competences, by explaining, guiding, demonstrating, encouraging, suggesting, coaching, giving constructive feedback and challenging appropriately - adapting the level of support to individual competence and need, and taking account of the team as a whole.
• Manage the practicalities of the service: Including overseeing all practical issues relating to the service delivery, ensuring service delivery and adequate cover is in place, allocating the team to face-to-face work and other communication methods, checking waiting times and interview lengths, and if necessary, dealing with client or Citizens Advice emergencies.
• Provide technical support and act as consultant to the advisers.
• Monitoring of service delivery and advice service contracts performance to report against KPIs, with reference to outcomes for clients, identifying any issues and proposed actions. Reporting significant risks to the Head of Advice. Ensure that appropriate systems are developed and maintained for case recording, statistics, follow up work and quality control.
• Client Experience: Use our written process for dealing with complaints, ensuring that regulatory requirements are met (for debt and money advice complaints) to ensure Complaints are handled effectively and data is used to drive improvements where appropriate. 
• Ensuring that appropriate data protection procedures are in place and are followed by all workers.
• Lead on safeguarding and gender violence issues in accordance with policies.

Other duties and responsibilities

• Understanding and acceptance of the need to work occasional evenings and weekends, both on site and on-call, as required.

Stakeholder Engagement

• Collaborate with management and other departments to align quality standards with organisational goals.
• Engage with external partners and regulators to ensure compliance with industry standards and share best practices.

Reporting and Analysis

• Prepare and present reports on advice quality metrics to management and stakeholders.
• Utilise data to identify trends, risks, and opportunities for improvement.

Confidentiality and safeguarding

• Confidentiality is a core principle of Citizens Advice. Support the team with the application of the confidentiality policy.
• Implementing adult and child safeguarding policies and training staff and volunteers how to identify and deal with safeguarding concerns.
• Dealing with a conflict of interest and ensuring our service takes the right action to protect the client, our staff and volunteers and the service.

Research and Campaigns

• Ensure that staff and volunteers consistently and accurately generate Advice Issue Codes (AICs), evidence forms and profile data and participate in the Network Panel Surveys

Person Specification | What you need to do this job

Essential Criteria 

• Ability to lead and contribute to a team, including the ability to prioritise own work and the work of others, and take decisions in the day to day running of a busy service area.
• Ability to plan and manage projects.
• Commitment to continuing professional development.
• Experience of monitoring and maintaining service delivery against agreed targets.
• Ability to plan and prioritise own time and work and work of others in a pressured environment.
• Experience of analysing information to produce reports.
• Leadership and management ability within the context of understanding the needs of a voluntary sector organisation.
• Ability to communicate effectively in person, in writing and over the telephone with individuals and with a wide variety of organisations and audiences.
• Ability to meet Citizens Advice competence with a minimum of three years’ experience of involvement with advice giving.
• Ability to research, analyse and interpret complex information and to produce and present clear verbal and written reports. 

Desired Criteria

• Significant experience managing large advice and helpline services which includes supporting individuals within at least one of the areas of – (for example) welfare benefits, debt management, housing, or health and social care issues.
• Demonstrable experience of driving innovation and service improvement within an advisory/customer focused service.
• Experience of supporting change.
• Well-developed staff management and leadership skills, with strong experience of implementing robust performance management processes.
• Proven ability to communicate effectively verbally and in writing, including excellent IT skills.
• Proven ability to create a positive working environment in which equality and diversity are well managed, dignity at work is upheld and staff are empowered and motivated to do their best.
• Experience in managing budgets.
• Ability to ensure best use of IT systems and packages in the provision of advice services and the ability to monitor and maintain casework systems and procedures.
• Ability to work with a variety of organisations and to earn and maintain the trust of those people with whom the Bureau deals.
• Ability to contribute to the team combined with willingness to learn and develop and have a positive attitude to change with an ability to plan ahead.
• Access to own transport and able to work at any service location in the Bureau’s area of operation as required.

Application Process:

To apply, please complete the application process on CharityJob. Please submit a concise supporting statement which includes examples and evidence of when you have demonstrated the attributes listed within the person specification. You will be expected to address each point separately and, in the order listed.

If you do not complete a full supporting statement in the requested format, your application may be rejected.

Addressing each point of the person specification

This is a key section of the application which allows you to provide evidence of your experience, knowledge, skills and abilities that are relevant to the role as described in the role profile.  Selection is based on an assessment of the evidence you provide against the requirements of the role as set out in the person specification.  It is important that you tailor your response to clearly demonstrate how you meet each requirement. No assumptions will be made about your achievements and abilities. 

Please provide one example for each requirement.  You should choose examples of past experience that clearly demonstrate what we are looking for, and be precise about what you did, how you did it and the outcome or result of your actions. Please try to limit your response to each criterion to a maximum of 200 words. 

A useful guide might be S.T.A.R:

• Specific – give a specific example
• Task – briefly describe the task/objective/problem
• Action – tell us what you did
• Results – describe what results were achieved

Please provide recent work examples wherever possible.  However, do remember that relevant examples from other aspects of your life, for example: voluntary or unpaid work, school or college work, family or home responsibilities, can also be given.

We are an equal opportunity employer. If you have any requirements (e.g. for attending an interview) please note these clearly on in your letter.

Interview Process:

The closing date is Friday 2nd May 2025, 6pm

Shortlisted candidates will be contacted by telephone, so please give a daytime telephone number or somewhere we can leave a message to arrange an interview.

Our selection process consists of three stages:

• Stage 1 – Telephone Interview:

            Initial interviews will take place via telephone on Thursday 15th May 2025.

• Stage 2 – Formal Interview (In-Person):

            Candidates who are successful at Stage 1 will be invited to our Stevenage office for a formal face-to-face interview                on Monday 19th May 2025.

• Stage 3 – Practical Activity & Final Q&A:

            Following the formal interview, candidates will complete a short activity and have the opportunity to ask any final                   questions.

Please note that Stages 2 and 3 will take place on the same day.

Variety, the Children's Charity, seeks an experienced Corporate Partnerships Manager to develop and deliver our corporate partnerships portfolio and secure new, high-value partnerships – could it be you?Our corporate supporters are key to achieving our mission to fund life-changing practical support to disabled and disadvantaged children and young people across the UK. You will be joining the charity at a very exciting time as we launch a three-year strategy to drive ambitious growth and develop sector-leading partnerships.

Based in our head office in London, you will play a key role in our fundraising team, working alongside the CEO and Director of Fundraising and Communications to develop corporate leads from our high-profile events and supporters, grow our existing partnerships and drive corporate engagement to achieve our goals. 

In the UK, there are more than 1.3 million disabled children and nearly four million children living in poverty. Variety exists to improve their lives. We believe every child has a right to live their best life and reach their full potential, whoever they are. We fund and deliver life-changing programmes that enhance their quality of life and give children and young people across the UK a better future.

Over the past 75 years we have supported over one million children by funding almost 6,000 Sunshine Coaches, almost the same number of wheelchairs, and giving thousands of grants to individual children, schools, youth clubs and other organisations for specialist equipment. Variety is also involved with a number of capital projects which transform the facilities of hospitals and SEN schools. In addition, each year tens of thousands of children take part in day trips, special events and educational activities as part of our Variety Great Days Out programme and every single day we are improving more young lives. We do it with practical, tangible help. Help that makes a real and immediate difference.

We’re not content to rest on our laurels – we have recently completed a leadership transition that will provide the strategic and operational foundation for the charity to be more effective than ever. We plan to double our income in the next three years and grow our support for children and young people across the UK.

Here are some of key responsibilities of the role although a full brief and job description is available on request:

 ●  Account management of a portfolio of corporate partnerships, delivering first class stewardship to meet income targets and agreed KPI’s, increasing engagement to deliver maximum potential for Variety

●Management of the new business pipeline and new business approaches, developing leads and identifying prospects, engaging them with our work to grow the partnerships portfolio

●Create comprehensive partnership delivery plans including fundraising, communications, finance, impact reporting with partnership key messaging

●   Write and deliver bespoke propositions, proposals and pitches for new business development meeting agreed KPI’s

In return we are looking for someone that has the following attributes and experience:

•   Experience of managing multiple, large corporate partnerships

•   Experience of managing a variety of different types of partnerships (e.g. employee fundraising, transactional, programme focussed partnerships, corporate foundations, etc)

•   Experience of new business development and securing new partnerships

•   Experience of account management set-up and partnership agreements

•   Good organisational and planning skills

•   Enthusiastic, energetic, self-motivated

•   An understanding of the fundraising marketplace and partnership trends

HOW TO APPLY

Please submit your CV with a covering letter explaining why you’d make a great candidate for this role.

Applications will close on 30th April 2025 at 5pm with interviews taking place week commencing 5th May 2025. Please let us know if you have any accessibility requirements or need any adjustments for the interview

MAIN BENEFITS, TERMS AND CONDITIONS

• 25 days holiday (we also normally give between Christmas and New Year off, but this is not contractual).
• In addition, after one year's continuous service, there will be an extra 2 days annual holiday for every complete year of service, up to a maximum of five days' extra holiday.
• Employer pension contributions of 7%,
• Life Assurance 4x annual salary
• Medicash cover
• Company sick pay scheme
• Hybrid working - 3 days in the office, 1/2 days working from home

EQUALITY DIVERSITY AND INCLUSION

Inclusion is one of our key values and it is our ambition to recruit great people from diverse communities.

We welcome and encourage applications from suitably qualified candidates regardless of age, disability, sex, gender reassignment/identity, sexual orientation, pregnancy/maternity and or marriage/civil partnership status, race, religion or belief.

Please let us know if you have any access requirements which we might need to consider in relation to the selection process.

About Global Greengrants Fund:

Global Greengrants Fund (GGF) supports grassroots activists and civil society organisations around the world working to address environmental and social justice in over 160 countries.  GGF applies a participatory and decentralised model in making grants to grassroots groups through regional and thematic boards of advisors, global partner networks and independent funds, to support grassroots environmental and social justice action.

Global Greengrants Fund comprises two organisations located in the USA, Global Greengrants Fund Inc (established in 1993), and Global Greengrants Fund UK (established in 2012). The two organisations work closely together with a shared grantmaking programme and strategic collaboration at the senior leadership level. GGF UK consists of thirteen staff members working on fundraising and influencing philanthropy; finance; communications; and operations, with all of these functions operating autonomously but in close collaboration with their US counterpart functions.

In 2025, Global Greengrants Fund is amid a strategic journey in which we collectively centre our values, including diversity, equity and inclusion, and organisational care in our work, and to rediscover our identity and potential after 30 years of work. We have experienced tremendous growth over the past two years and we are thoughtfully, yet rapidly, growing our annual grantmaking, our philanthropic advocacy, and our global partnerships and collaborations to new levels. This includes creating a globally networked learning organisation and transforming our organisational culture to be more collaborative – we call this our transformative journey. The Head of Finance needs to understand the challenges and opportunities that come with these transformations and can remain flexible, steady, and adaptable.

The Role

Global Greengrants Fund UK is looking to hire an energetic and passionate individual who will play a key role in leading the finance function. The Head of Finance reports to the Director of Finance and Operations (DFO) and is responsible for the ensuring the smooth day to day operations of the finance function, including maintaining and ensuring accuracy of organisation's financial records, supporting all financial strategies and financial operations. They are responsible for all accounting, financial reporting and budgeting functions of the organisation, and with guidance ensures the organisation adheres to relevant regulatory and accounting principles. They work closely with the DFO to manage information exchange, integration and collaboration with our US sister organisation.  Playing a vital role in the finance function they ensure accurate financial data capture and high-quality financial reporting while driving automation and efficiency across financial processes. They will work closely and collaboratively with budget holders, particularly in programs and philanthropic partnerships teams, providing them with meaningful financial insight and advice.

They will also play a key role in understanding and managing program/project funding (both restricted and unrestricted) and collaborate with the Programme Funding Manager ensuring effective tracking of restricted and unrestricted income and expenditure within GGF.

The ability to leverage Microsoft Excel, QuickBooks and other financial tools (policies, processes and software) will be crucial in optimising our financial systems and improving processes.

The candidate profile.

The successful applicant will have significant relevant experience in a similar role in a charitable, environmental, development, social justice, feminist, gender, human rights organisation, and/or grant-making organisation. The ideal candidate will be a highly skilled and experienced finance professional with a relevant accounting qualification (ACA, ACCA, CIMA, or AAT) experience in the charity or non-profit sector. They will value transparency and accountability, demonstrating strong critical thinking and, strategic risk management. They will have a deep understanding of UK GAAP accounting principles and a strong background in financial management, including budgeting, financial controls, grant processing, and audit preparation. Proficiency in financial systems, particularly QuickBooks Advanced or similar accounting software, as well as advanced Excel skills, is essential. The candidate will be highly organised, detail-oriented, and capable of prioritising workloads in a fast-paced and evolving environment. With a proven ability to oversee financial processes, implement automation strategies, and manage treasury functions, they will also be confident in providing financial insights and risk assessments to senior leadership. Experience working in an international organisation and knowledge of exchange rate risk management would be advantageous. They also thrive in a virtual environment, motivated to take on challenges and collaboratively find innovative and creative solutions. Multiple language skills would be ideal, while English fluency is a must.

Personal characteristics

The successful candidate will be a transparent, effective and adaptive leader with a commitment to lifelong learning and a drive to mentor, coach, and share leadership, capable of mentoring and supporting finance team members while ensuring strong financial governance across the organisation. They will have skills to give, receive and work with feedback constructively, with the intellectual and emotional resilience necessary to take up critical responsibilities. They are self-reflective and passionate about multi-directional accountability. Relevant lived experiences related to GGF’s work and community would be a distinct advantage.

The right candidate will understand Global Greengrants Fund’s core values and be committed to the guiding principles and mission of Global Greengrants Fund and ensure they uphold them in the way they take up the responsibilities of the role.  

How to apply:

Applications need to be submitted through GGF UK’s job platform by 27 April 2025 at 23:59. 

You will be required to complete a set of screening questions and upload a current CV. You will need to submit these in English. We thank all those who apply, but only shortlisted candidates will be contacted. 

Global Greengrants Fund UK is an equal opportunities employer. We strongly encourage applicants from all backgrounds and walks of life. We believe that diversity and inclusion among our team is critical to our success. We seek to recruit, develop and retain the most talented people from a diverse candidate pool and welcome applications from all qualified candidates. We do not discriminate on the basis of race, colour, religion, ethnicity, gender, disability, sexual orientation or gender identity.

Who We Are:

Forget everything you think you know about employment services. We do things differently — really differently. We’re a bold, award-winning organisation that’s flipping the script when it comes to helping people with convictions rebuild their lives.

Here’s how:

1. We train prisoners as Recruitment Consultants. Yep, real skills, real opportunities. You will be there manager.
2. We bring employers inside prisons to meet, interview, and sometimes hire talent on the spot.
3. We work closely in the community, breaking down barriers and helping people find meaningful employment after release.

The Role:

As a Community Employment Consultant, you’ll be the crucial bridge between prisons, employers, and the community. You’ll champion our candidates, support the senior team, and work closely with our inspiring peer-led team behind bars.

What You'll Be Doing:

✨ Build strong, collaborative relationships with prison staff.
✨ Work alongside the Head of Inside Job to organise buzzing monthly interview days.
✨ Connect with local and national employers, selling them on the incredible potential of our candidates.
✨ Craft creative strategies to engage employers who want to make a difference.
✨ Build vital relationships with Probation, DWP, Local Authorities, and third-sector heroes.
✨ Keep everything ticking over using our snazzy custom CRM portal.
✨ Provide hands-on, compassionate case management to individuals in the community, helping them overcome hurdles and land jobs.

Who You Are:

We’re not big on box-ticking, but here’s the sort of person who thrives in this role:

�� Comfortable and confident working in Prisons and Young Offender Institutions (you’ll need to pass vetting, of course!)
�� Empathetic, non-judgemental, and a brilliant listener
�� Aware of the barriers facing people with convictions, and ready to help smash them
�� Curious about the world of work, local industries, and employment trends
�� A natural relationship-builder who can talk to anyone — from CEOs to candidates
�� Organised, IT-savvy (MS Office etc.), and able to keep good records
�� Strong writer – whether it’s CVs, disclosure letters, or impactful emails

Bonus points if you’ve got recruitment or case management experience .
Even bigger bonus points if you’ve got lived experience of the criminal justice system — we value it highly.

Ideally you will need to drive for the role as our prisons are located on the outskirts of Birmingham and you will need to visit it once a week. The office is located in the city centre. 

Why Join Us?

This isn’t just another job. It’s an opportunity to be part of something genuinely groundbreaking. It’s a cliché but we mean it.

Our team is proudly diverse. Many of us — including our amazing Community Consultants — have lived through the criminal justice system. Your background and story matter to us.

You’ll get:

✔️ A salary that recognises your skills (£30-35K)
✔️ Real impact: you’ll change lives every day
✔️ Supportive, inspiring colleagues who care about what they do
✔️ Flexibility: Interviews can be online or face-to-face
✔️ A warm, welcoming team coffee catch-up to cap off the 

About us 

The Refugee Council is the nation’s refugee charity. Together with community groups, partners and volunteers, we help people who have escaped war and persecution to rebuild their lives, integrate into communities, and play their part in Britain. Born in the aftermath of World War II, our frontline services support over 14,000 refugees each year to find safety, get to know their neighbours, and enter education, training or work. We share our evidence and expertise with policymakers to help build integrated communities where everyone can contribute. 

About the role 

London Borough of Lambeth is commissioning a resettlement therapeutic service for refugees resettled in Lambeth via Resettlement Schemes funded and overseen by the Home Office. The Service will offer therapeutic and psychological interventions to resettled refugees including individuals, groups and families.

In this role, you will:

• Offer therapeutic intervention to include psycho-education groups, one-to-one therapy to adults and children.
• Provide a holistic assessment to refugee adult, children and young people who have been resettled in Lambeth.
• Liaise with educational and social care services as appropriate to ensure the safety and wellbeing of children and young people being supported by Refugee Council.
• Offer consultation and awareness training to educational staff working with resettled refugees across the region
• Take a lead on Project monitoring, evaluating, and reporting on outcomes to a high standard.

Contract: Fixed term until March 2026.

Hours: Part-time, 21 hours per week.

Staff benefits 

To reward our staff for the value they bring, we offer a variety of enhanced terms and conditions and a wide range of benefits, including: 

• Training & Development 
• Employee Assistance Programme 
• Pension Scheme 
• Work Life Balance Policies 
• Employer-Sponsored Volunteering 
• And more. 

Let’s work together to improve the lives of refugees in the UK - apply on our website today.

Closing date: 21 April 2025

Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from different backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request. 

Job Title: HR Manager

Salary: £40,000 per annum

Contract: Fixed Term for 12 months (Maternity Cover)

Hours: 37 hours per week

Location: Hybrid working. Regular home working and travel to Strood and other Carers First locations may be required

Carers First is a charity that works directly with, and for unpaid carers, providing personalised information, advice and tailored support making it easier for those caring for someone else to continue living their lives to the fullest.

We have a committed, dedicated staff team and you could be just the person we are looking for to join us to make that valuable difference in carer’s lives. We live and work through our values in all that we achieve by being positive, collaborative and ambitious and we have clear plans to scale our reach, support and impact for carers.

About this role

As HR Manager your responsibilities would include: -

· Leading and overseeing the day-to-day HR activities.

· Develop and implement the HR agenda in line with the Carers First Strategy and Operational Plan.

· Help the charity develop a vibrant, supported, inclusive and high performing staff team.

· Lead on the internal Health and Safety requirements of the charity.

About you

To be successful in this role you will need: -

· CIPD Qualified – CIPD Level 7 is desirable or have a minimum of five years HR Generalist experience as a HR      Adviser or Manager.

· Experience negotiating and handling all aspects of TUPE.

· Experience of managing a learning and development programme and supporting the development of a motivated, high performing staff team.

· Proven ability to motivate and lead a small high performing team.

We are looking for passionate people who are committed to the overall aims and objectives of the Charity. Carers First is committed to providing a supportive, vibrant, diverse and inclusive workplace where everyone can thrive.  

Carers First can offer you

In return for your contribution, we have an amazing package of staff benefits including 26 days annual leave entitlement which increases with length of service, flexible working options, paid carers leave, access to our work-place pension, staff discount scheme, employee assistance programme and a Benenden Healthcare package.  Whatever you are aiming to achieve in your career, we are here to encourage, help and support you grow, through our excellent training and development programmes.

How to apply

To apply for our exciting opportunity and make a real difference to the lives of carers, read our Candidate Pack and click on the ‘Apply Now’ button to begin your application.

Applications can only be assessed if they clearly state how the candidate meets each of the requirements in the Person Specification.

Appointments are subject to Carers First receiving an appropriate disclosure from the Disclosure and Barring Service that we consider acceptable.

We encourage and welcome applications regardless of gender, ethnicity, religion, disability, sexual orientation or age.

Interview Process

· Candidates will be shortlisted within one week of submitting their completed application form.

· Formal interview and presentation will be arranged with each successfully shortlisted candidate.

We're looking for 2 kind, compassionate, and resilient Deputy Service Managers to join our Mental Health service in Southwark.

£35,700.00 per annum, working 40 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:

Annual leave increasing up to 30 days with length of service

Free DBS

Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card

Fully paid induction programme and further training

ILM courses and Apprenticeship Programmes

Healthcare Cashplan through our partner Healthshield

Cycle to work scheme

Employee Assistance Programme for 24-7 confidential support

Online wellbeing resources

A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)

Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution

The Deputy Contract Manager is responsible for the operational management of our specialist customer focused support services across the service. Working in partnership with stakeholders, external agencies and our Commissioning Team, you lead your Team to offer high quality support to customers who experience severe mental health diagnosis to maintain their tenancies and empower people to live their best lives and move to independence. Responsible for Safeguarding our Customers, you will promote sector best practice and legislative compliance to keep our customers safe within their environment.

The role provides direct line management, leadership, coaching and support to Support Workers, Specialist Support Workers and Night Support Workers, ensuring compliance with current legislation, contractual requirements financial regulations and Look Ahead Policy and Procedures.

You will ensure that your teams meet all statutory requirements and that all support is delivered in compliance with CQC expectations and Look Ahead's policy and procedures. You will take responsibly alongside the Service manager for maintaining compliance with the regulations and ensure that the appropriate notifications are made where necessary.

This role deputises for the Contract Manager and/or Area Service Manager and may when required.

The shift pattern for this role is 5 x 8 hour shifts per week, depending on service needs.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

For a full job description please visit our website

What you'll bring:

Experience of managing accommodation-based services and resources and delivering to budget and performance targets

Experience of supervising staff teams supporting vulnerable adults

GCSEs in English and Maths (grade A-C).

Health and Social Care qualification

Knowledge of Safeguarding and Mental Capacity processes.

Up to date knowledge of current social care legislation

Experience of leading and managing a team

Possess excellent leadership skills with a positive, can-do attitude

Experience managing the support of customers with high complex needs

Experience of CQC standards and how they apply to services

Ability to demonstrate positive personal authority and maintain proactive working relationships

Ability to create and maintain excellent working relationships with stakeholders

Demonstrable verbal and written communication skills
Experience of using Microsoft Outlook, Excel and Word

Desirable:

Other relevant professional memberships and/or specialist qualifications

Holds relevant CMI/NVQ Level 4 or other business/management qualification

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.

We are Caring and Compassionate.

We are Inclusive and Trusted.

We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

About the role

We’re recruiting for a Head of Retail Operations for our Southern Division. In this role, you’ll be at the heart of driving success within five regions, leading a team of dedicated Regional Managers across 85 shops with around 270 colleagues.

This isn’t just about overseeing operations – it’s about owning them. You’ll have the freedom and autonomy to shape the strategy for your division, making key decisions on everything from financial performance to people development. You’ll build a values-led, inclusive culture – one where our people feel appreciated, respected and supported.

As part of the senior leadership team, you’ll play a key role in shaping the strategic direction of Mind Retail, bringing fresh ideas and driving initiatives that make a real impact. And because every pound we make in our shops helps support Mind’s mission, the work you do will have a lasting and meaningful impact.

This is a role for an ambitious leader – someone ready to take ownership, think strategically and inspire a team to do great things.

We’re looking for someone who:

• Is a natural leader, passionate about creating high-performing teams and building an inclusive culture
• Has senior-level experience leading multi-site, large-scale retail operations and knows how to drive commercial success
• Understands retail finances inside out, from managing P&L’s, to spotting opportunities for growth
• Thinks strategically, but isn’t afraid to roll up their sleeves and make things happen
• Embodies our values and behaviours

Ready to make a difference?

Join Mind Retail. Join the fight for mental health.

Due to our commitment to work/life balance, you must live within reasonable travelling distance of the division. The geography of the division covers the South East, South West, South Wales, Norfolk and Suffolk.

Mind Retail reserve the right to close the vacancy to applications earlier, should we receive a high volume of strong candidates. Therefore we encourage an early application.

About our benefits

As Head of Operations, you’ll receive:

• A competitive salary of £59,753 per year
• A company car
• A strong commitment to work-life balance with a working pattern that supports this, with the occasional weekend working
• 25 days’ paid holiday per year, plus bank holidays
• Development workshops & courses, to help build your career
• Comprehensive, personalised induction programmes, tailored to your role when you join us
• A huge variety of additional qualifications & development programmes for anyone looking to grow their skills
• Family friendly policies & enhanced pay
• A competitive pension scheme & life assurance, available to all our employees
• 25% staff discount in all Mind shops
• Access to exclusive discounts at over 160 retailers through our employee savings app
• Employee Assistance Programme
• Cycle to Work Scheme
• Interest free season ticket loan

About Mind Retail

Mind Retail are a network of almost 200 shops across England and Wales, generating an income of around £25 million per year. We have ambitious plans to grow over the next few years and we’re going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve. There’s never been a more exciting time to join us.

Equality, diversity and inclusion

We value the power of diversity. We embrace the different perspectives that each of us bring. We are creating an inclusive working environment where everyone is appreciated for being authentic and bringing their whole selves to work.

Safer Recruitment at Mind Retail

We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working with us to share this commitment. In line with our Safer Recruitment policy, the successful candidate will be required to provide references and will be expected to undertake an enhanced DBS check with a check of the Children's Barred List and/or ‘Work with Adults' workforce check based on their role and responsibilities. A DBS check is a process to check someone's criminal record (if they have any). A Barred List is a list of people who are barred from working with children. To enable you to predetermine what might be disclosed in your DBS check, please use this disclosure calculator.

Mind Retail is an equal opportunities employer, welcoming applicants from all communities. We are committed to the fair treatment of our staff, potential staff and volunteers, regardless of race, gender, religion, sexual orientation, responsibilities for dependants, age, physical/mental disability or offending background.

This job vacancy is exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013 and 2020. 

More details

For more information and a full person specification, please review the job description.

To be successful in this role, you will be a motivated, flexible individual, who is passionate about working with young people around their sexual health. The postholder will conduct outreach, education, and training in several settings depending on the need of different young people. These could be educational settings, youth settings, community events, sports settings, clubs and pubs. You will target vulnerable young people, such as Looked after Children (LAC), those who are Not in Education, Employment, or Training (NEET), those who come from areas of high deprivation and high need, and those with other increased risk factors, as well as young people aged 13-15 who are not yet able to access online services. 

 As part of your frontline work, you will encourage young people to sign up for a C-card, and if aged over 16, register to Get It in order to order condoms and lube from the website. When appropriate, you will refer young people into appropriate local sexual health services for contraception, emergency contraception, pregnancy testing, STI screening and treatment.

Programme

METRO work closely with our partner Spectra to deliver sexual health services in the London Boroughs of Wandsworth, Richmond, Merton and Kingston. In these Boroughs, METRO deliver the Come Correct free condom scheme (C-card), the National Chlamydia Screening Programme (NCSP) as well as Get It, an online scheme which offers condoms, lube, Chlamydia and Gonorrhoea screens.

METRO also delivers training and education, aimed at both young people and professionals working with young people, as well as community outreach and engagement to reach young people directly- particularly those who are most vulnerable to sexual ill health. 

thrivin’ together is a UK women-only organisation led by lived experience of gambling. We offer space and time to women who actively gamble, are in gambling recovery or are impacted by someone else’s gambling. Set up as a CIC in July 2022 we have consulted with our community and co-produced support and activities for women to support a recovery with dignity, not apology.

Our approach is choice, voice and change and we seek to inspire and instil hope, ensuring that no woman in the UK impacted by gambling feels alone. We provide one to one support, group support and activities, access to counselling and Helping Hand evoucher payments. We involve our women, and they shape what we do. Currently all our work is online.

In this important role, you will manage our team to empower women by delivering responsive care, activities and support. The role will directly line manage our team through supervisions and fortnightly team meetings including the monitoring and reporting of progress and wellbeing. The role will ensure day to day administrative and operational processes are up to date and run smoothly.

The Project Manager will lead on our quarterly Advisory Board and Professional’s Network meetings and coordinate workshops and activities in collaboration with our team. The role will take responsibility as a Safeguarding Lead and will ensure policies are up to date with support from our Directors and Administrator.

Administration tasks, promoting the organisation and developing partnerships (within gambling recovery and beyond) are expectations of this role.

We welcome women who have been affected by their own or someone else’s gambling, however this is not essential criteria or a compulsory disclosure.

We offer flexible working, training and opportunities to develop in a small friendly team.

We do not consider a criminal record as a barrier to employment. 

Reports to: Head of Marketing, Communications and Membership
Manages: Marketing Officer, Communications Officer
Salary range: £38,251 – £47,940
Location: London – EC4Y 8EE (Hybrid)
Contract: Permanent, full-time (31.5 hours per week)

Job Purpose
 
As BSR’s Marketing and Communications Manager you will deliver impactful communications and data-driven marketing plans that support our mission and vision. 

You’ll work with teams to build strategic marketing and communications plans and manage a tactical calendar of multi-channel activity. All of which will drive engagement with clinical guidance, the latest science and research, quality education programmes, professional events and conferences. 

You’ll focus on promoting member benefits to boost recruitment and retention across the adult, paediatric and adolescent rheumatology community. And you’ll help colleagues to tell compelling stories of our work, to celebrate the work of our members, to showcase rheumatology as a career and to highlight the issues of most importance to our members. 

You’ll lead a talented team that manages the organisation’s communications channels, digital marketing, content strategy, and our people focused brand. Working closely with the Head of Marketing, Communications and Membership, you’ll play a key role in our data capability and insights, helping us to focus on impact led activity. You’ll also help colleagues to gather feedback and intelligence about our members and audiences, enabling us to continually improve our member offering. 

This role requires a creative, pro-active and impact-oriented marcomms professional who excels in both planning and hands-on execution. 

Main responsibilities

Team leadership and development 

• Lead and coach a team responsible for content creation, digital marketing, and membership campaigns 
• Provide regular performance reviews and professional development opportunities for team members 

Marketing and communications 

• Work with teams to develop tailored marketing activity to promote products and services 
• Track, analyse and report on the success/failures of our campaigns to aid understanding, efficiency and improvement 
• Execute marketing campaigns across traditional, digital and social media channels plus experiential 
• Manage the society’s website, overseeing content and performance and work with an agency for any development needs 
• Create compelling messaging that resonates with key audiences, including prospective and current members and stakeholders 
• Oversee the creation of engagement focused content across existing and emerging channels 
• Be a brand ambassador for BSR externally and a brand champion internally, managing tone of voice, editorial and creative identity 
• Manage digital productivity tools and solutions to ensure good process and capacity tracking. 

Membership growth and engagement 

• Execute digital-first membership acquisition strategies to expand the organisation’s member base and retention programmes to encourage loyalty 
• Analyse membership trends and member feedback to improve member services, benefits, and offerings 
• Manage membership data and segmentation to ensure effective targeting and personalised communication with members. 

Management and impact 

• Manage the marketing budget ensuring cost-effective allocation of resources 
• Track the effectiveness of marketing campaigns and membership programs, adjusting strategies as needed to meet KPIs
•  Use analytics tools and member data to track the performance of marketing efforts and membership engagement

Person Specification

1.  Experience in executing engagement focused marketing and communications 
2.  Experience of membership engagement and recruitment 
3.  Experience of platform management (web, emarketing, social media) 
4.  Strong skills in data analytics, insight and impact measurement 
5.  Excellent planning and project management skills 
6.  Ability to manage relationships internally and externally with stakeholders/suppliers at varying levels 
7.  Proven skills with digital tools, systems integrations and automations 
8.  Working knowledge of AI for improvement 
9.  Leadership and team management experience and ability to coach staff to reach their potential

Inclusion and Diversity statement

BSR is committed to encouraging inclusion, equality and diversity in our workforce. We are actively trying to increase the diversity of our staff team. We try to 
reduce as many barriers as we can for those with a disability. We know that everyone is an individual, so please always tell us what we can do to support you. 

We welcome approaches from individuals from underrepresented groups, including those from minoritised communities, and those with a disability, to better 
reflect the community we serve and help broaden our perspectives. 
Our values are: 

• Celebratory – we celebrate the achievements in rheumatology 
• Inclusive – we support everyone in the rheumatology community  
• Sustainable – we work to reduce the impact of our activities on the environment  
• Leading – we use our profile to drive change and support those working in the specialty  
• Collaborative – we always seek to work with others to have a greater impact 

Contracted Weekly Hours: 37.5. Monday to Friday 9am-5pm

Contract Type: Fixed contract till Dec 2027

Annual leave: 25 days annual leave plus 8 bank holidays per annum

Salary: £26,000 – £28,000

Location: ICN office in Bournemouth

International Care Network (ICN) is a Christian charity whose aim is to help to rebuild the lives of refugees, asylum seekers and vulnerable migrants. We are seeking a passionate, innovative and committed Wellbeing Coordinator to lead the development and implementation of a new wellbeing service designed specifically for refugees and asylum seekers in Bournemouth, Christchurch and Poole (BCP) and other parts of Dorset. The ideal candidate will have a strong understanding of the challenges faced by refugees and asylum seekers together with a mental health/wellbeing qualification and/or equivalent experience.  They will be dedicated to providing warm, welcoming, culturally-sensitive and person-centred mental health and wellbeing support. They will work pro-actively and collaboratively with ICN service users, staff, partners and local services to co-develop, deliver and evaluate a local service that enables individuals to build resilience and agency on their recovery journey. They will be confident in providing trauma-informed support and guidance including referral to counselling and other services, particularly for those who experience barriers in this process.

The role is funded by the National Lottery Community Fund until December 2027 and has the Lived Experience support of Dorset’s leading charity in this area, the Dorset Mental Health Forum (DMHF).

ICN provides benefits to staff including:

• Company pension scheme.
• Travel costs paid for at 45p per mile, not including travel to and from work.
• Staff welfare opportunities including socials and access to external clinical supervision.
• Training opportunities relevant to role.

ICN will seek to ensure that all existing and potential employees are given equal opportunities. We are committed to diversity and equality of opportunity in our employment policies and practices. Our aim is to promote diversity so that no employee or potential employee will be subject to unlawful or unfair discrimination because of gender, age, marital or civil partnership status, colour, race, nationality or other ethnic or national origin, disability, religion, sexual orientation, gender reassignment, pregnancy or maternity or membership or non-membership of a trade union or political beliefs. We will seek to ensure that no applicant for employment is disadvantaged by conditions or requirements which cannot be justified.

ICN take the safeguarding of service users, staff and volunteers very seriously, with a robust safeguarding policy and process in place. As part of this ICN are committed to developing a safe culture ensuring that all steps are taken to recruit staff and volunteers who are safe to work with our service users and staff, including requiring relevant DBS checks to be taken for roles working with children and/or vulnerable adults.