Mind (Retail)

Who we are

Mind Retail are a network of over 170 Mind charity shops across England and Wales. Through all of the great work done by our valued colleagues and volunteers, we generate a net income of around £21 million per year.

We’ve got ambitious plans to grow over the next few years and we’re going to be fighting for mental health in a way we never have before. Our charity shops play a huge part in raising money from the sale of pre-loved, donated stock to fund Mind’s vital mental health support services. But they are more than just shops, they play a vital role in local communities across England & Wales, offering a warm and welcoming place for people to shop, volunteer or access our mental health information.

We won't stop until everyone with a mental health problem gets support and respect.

Our culture and values

Our values and behaviours are at the heart of everything we do. They guide our decision-making, our actions and define the standards to which we hold ourselves, to make sure that Mind Retail is a great place to work and volunteer.

We put people first

We're stronger together

We speak up for what's right

We never stop learning

We demand better for mental health

Equality, diversity and inclusion policy

An inclusive workplace

We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work.

We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support.

Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.