Case Worker Jobs

The post holder will share and embrace the vision of ‘developing an innovative Gloucestershire Family Hub model which puts the well-being of all families, children, and young people at the heart of its work and leads to systemic and transformative change for individuals and the community’.

Summary of job:
You will provide support to children and families. This includes practical and emotional assistance delivered through a flexible program. You will also provide home visits, support groups, and structured learning sessions held in the Family Center, family homes, and community settings. Our approach focuses on empowering families. By using restorative practices, we build on their strengths and encourage their participation. This collaborative approach helps families achieve their goals quickly and effectively.

BASED IN MANCHESTER

NO CVS ACCEPTED and STRICTLY NO AGENCIES/RECRUITMENT CONSULTANTS.

This role requires the submission of a completed Medaille Trust Application Form which you can download from the Vacancies page on Medaille Trust website. This is to be uploaded to the 'Other Document Upload' button. Your application will not be considered without an application form as we do not accept CVS.

THE CLOSING DATE FOR THIS ROLE IS 18/02/2025 AT 10AM

About Us

Medaille Trust is one of the leading providers of support to survivors of modern slavery and human trafficking in the UK. We are working to provide refuge and freedom for survivors and fighting to see slavery in all its forms become a thing of the past. The need for this work has never been higher, there are more than 50 million estimated victims of modern slavery worldwide, and over 120,000 potential victims in the UK.

We operate ten safe houses and five outreach hubs, staffed round the clock by specialist staff, working with more than 600 men, women and dependent children each year. We work to raise awareness in the UK and to provide preventive work in source countries. Our Pursue work helps survivors to engage with police and within the legal system to seek justice and to secure convictions against their perpetrators.

This role is based in a safe house in the Manchester area working with male service users.

About the job

We are seeking three confident and experienced Modern Slavery Case Worker Assistants with a wide range of skills and importantly, a ‘can do’ approach.

As a Modern Slavery Case Worker Assistant, you will work as a member of a close and supportive team providing a safe environment for vulnerable adults from outside the UK who have experienced trauma and exploitation. You will provide high quality practical and emotional support to the residents within a risk assessed safe house setting. The role will involve assisting clients with increasing practical skills and self-confidence to empower and enable independent and safe living.

This service is open 24 hours a day, seven days a week. Applicants must be willing to work flexibly, which will include on-call duties. This role will work between two properties approximately 4 miles apart on a rota basis so you must be able to travel to both properties.

You must have experience of working with vulnerable adults, the ability to work within a ‘risk associated’ environment and, ideally, experience of working within a residential or community setting with non-UK citizens.

Administration / IT skills and health and safety awareness are essential. Modern Day Slavery, Immigration and knowledge of the asylum process would be desirable.

Interested? For full details and how to apply please visit our website.

If you would like to speak to Sam Baxendale, Senior Service Manager to find out more about the role which you can find on our website.

Closing Date: Tuesday, 18 February 2025 at 10:00 A.M.

Interview Date : Wednesday, 26 February 2025

Applications will be reviewed as they are received, and we reserve the right to interview/ appoint before the closing date. Early applications are therefore strongly encouraged.

This position is subject to a satisfactory Enhanced Disclosure & Barring Service check.

The ability to drive with a valid licence with use of own vehicle insured for business purposes is desirable.

Case Worker Navigation

Job Title: Case Worker - Navigator

Team/s: Navigation Service

Contract Type: Fixed Term – 12 months

Fulltime Hours: 5 days (37.5 hours) per week, Monday to Friday

Salary: £32,782 per annum

Benefits: Access to pension scheme and a generous annual leave entitlement

Location: The post holder may be required to undertake duties at any location within the Borough of Islington, to meet service needs.

About the role

Case Work-Navigators undertake an exciting role providing the link between formal health and social care and wider community forms of support. You will have the opportunity to work with clients aged 16 years of age and above, helping to identify ways to improve health, sustain wellbeing and quality of daily living.

You will get to know what sort of services and activities best suit people’s needs using a personalised approach. Researching, planning and mapping how a person connects to the service that’s right for them. Play a proactive and key role within primary and acute care and in multi-disciplinary team settings, to bring these services and activities into play to achieve positive outcomes for people.

You will enjoy working in a multi-disciplinary way, using your initiative and creativity to contribute to the further integration of wellbeing with formal health services.

About you

You will have previous experience of case working in similar or related settings and in working in a personalised way. Have a good understanding of social prescribing for people who may have complex situations or circumstances, requiring case management and able to assess individuals suitability of provision from a strengths-based approach to care and support.

You will be ambitious and eager to look at creative ways of supporting people with complex physical or mental health issues to regain confidence and feelings of wellbeing. You will be committed to delivering a high-quality service and to achieving the best outcomes for individuals and for the organisation.

You will have the ability to work with internal and external colleagues and teams in a positive and collaborative way, whilst ensuring safety, confidentiality, and professionalism in carrying out service activities.

This role is subject to an Enhanced DBS check with Adult and Child Barring.

Age UK Islington recognises the positive value of diversity, promotes equality and challenges discrimination. We welcome and encourage job applications from people of all backgrounds.

BASED IN HALTON

NO CVS ACCEPTED and STRICTLY NO AGENCIES/RECRUITMENT CONSULTANTS.

This role requires the submission of a completed Medaille Trust Application Form which you can download from the Vacancies page on Medaille Trust website. This is to be uploaded to the 'Other Document Upload' button. Your application will not be considered without an application form as we do not accept CVS.

THE CLOSING DATE FOR THIS ROLE IS 24/02/2025 AT 10AM

About Us

Medaille Trust is one of the leading providers of support to survivors of modern slavery and human trafficking in the UK. We are working to provide refuge and freedom for survivors and fighting to see slavery in all its forms become a thing of the past. The need for this work has never been higher, there are more than 50 million estimated victims of modern slavery worldwide, and over 120,000 potential victims in the UK.

We operate ten safe houses and five outreach hubs, staffed round the clock by specialist staff, working with more than 600 men, women and dependent children each year. We work to raise awareness in the UK and to provide preventive work in source countries. Our Pursue work helps survivors to engage with police and within the legal system to seek justice and to secure convictions against their perpetrators.

This role is based in a safe house in the Halton area working with male service users.

About the job

We are seeking a confident and experienced Modern Slavery Case Worker Assistant with a wide range of skills and importantly, a ‘can do’ approach.

As the Modern Slavery Case Worker Assistant, you will work as a member of a close and supportive team providing a safe environment for vulnerable adults from outside the UK who have experienced trauma and exploitation. You will provide high quality practical and emotional support to the residents within a risk assessed safe house setting. The role will involve assisting clients with increasing practical skills and self-confidence to empower and enable independent and safe living.

This service is open 24 hours a day, seven days a week. Applicants must be willing to work flexibly, which will include on-call duties.
You must have experience of working with vulnerable adults, the ability to work within a ‘risk associated’ environment and, ideally, experience of working within a residential or community setting with non-UK citizens.

Administration / IT skills and health and safety awareness are essential. Modern Day Slavery, Immigration and knowledge of the asylum process would be desirable.

Closing Date: Monday, 24 February 2025 at 10:00 A.M.

Applications will be reviewed as they are received, and we reserve the right to interview/ appoint before the closing date. Early applications are therefore strongly encouraged.

This position is subject to a satisfactory Enhanced Disclosure & Barring Service check.

The ability to drive with a valid licence with use of own vehicle insured for business purposes is essential.

IKWRO is a registered charity which provides advice and support to Middle Eastern, North African and Afghan women and girls living in the UK, who have experienced, or are at risk of all forms of “honour” based abuse, including; forced marriage, child marriage and female genital mutilation (FGM), or domestic abuse.

We work with women and girls of all ages, including lesbian women, bisexual women and trans women. We offer services in Kurdish, Farsi, Arabic, Dari, Pashto, Turkish and English.

IKWRO offers free advice, advocacy and counselling services and operates a refuge which provides safe accommodation and specialist support to single women at risk of “honour” based abuse, forced marriage and domestic abuse. 

The post-holder will be responsible for providing intensive case work including risk assessments, safety planning, support, safety, assistance and follow up work to women and girls who are high risk of “Honour” Based Violence (HBV), forced marriage, Female Genital Mutilation (FGM) and domestic violence.  This will entail receiving and assessing referrals, practical assistance, emotional support and a safe environment to ensure that women and girls settle in the safe accommodation while promoting independence and well-being.

We are looking for an experienced, skilled and friendly adult counsellor, dedicated to improving the mental health and emotional resilience of our community.

Our ideal candidate is committed to providing a high standard in their work, with a passion to supporting clients to help them on their journey towards positive mental health and who embed and share Beacon’s values.

You will be delivering 1:1 complex case counselling and assessments within face to face and remote appointments for our Stockport Homes Group counselling service based onsite at Beacon House or at Stockport Homes Group main office.
Beacon Counselling and Stockport Homes Group work in partnership to provide effective, high quality short-term therapy to Stockport Homes adult tenants through a self or supported referral pathway.
Clients referring into this service will be assessed initially by this role and allocated into the appropriate pathway within the programme. 

The role requires 10 client hours per week including assessments, with a 12 hour per week contract. You may be required to work evenings to meet the demand and needs of our clients.
Our ideal applicant with be enthusiastic, caring, positive and committed to learning and developing within their role to ensure we continue to provide the best service to our clients.
Although training to use our systems will be provided, you will have some digital competence and understanding to fulfil the administrative requirements of the role.

We are committed to building an inclusive and diverse team at Beacon and would particularly welcome applications from under represented communities including, LGBTQIA+, older applicants and global majority communities.

The salary for this role is £31,785 per annum pro rata.

You should apply if you have the following skills:

• Qualified with a minimum of a Level 4/Diploma in Counselling/Psychotherapy.
• Demonstrable expertise and knowledge in delivering 1:1 counselling appointments.
• You will have a minimum of 500 post qualification hours to apply for this role with a minimum of 2 years post qualification experience.
• Experience of dealing effectively with safeguarding incidents.
• Experience and knowledge of working with people at risk of suicide and an awareness of specific issues affecting people at risk of suicide.
• Have an understanding of the impact of trauma in a therapeutic setting.
• Specialist knowledge of a range of counselling skills and approaches underpinned by theory.
• An awareness of boundary issues applicable to this high risk group.
• Experience of carrying out assessments.
• Ability to complete a range of monitoring tools effectively for clients and the service.
• Confidence in completion of administrative tasks and use of IT, including monitoring forms.
• An organised approach to your work including the maintenance of client records, ensuring information is secure and confidential.
• Would ensure to follow Beacons policies and procedures including safeguarding.
• Are friendly and approachable with positive and professional communication skills, working across all teams.
• Ability to work to a high professional standard and within the BACP’s Ethical Framework.
• Are enthusiastic and committed to continual professional development, including mandatory training.
• Are registered with an appropriate regulatory body (e.g. BACP, NCPS).

It would also be nice (but not essential) if you have any of the following:

• You are BACP/UKCP accredited
• Have experience in delivering psycho-educational group work.
• Are creative and can use these skills to support clients.
• Are trained to deliver EMDR.
• Are trained to deliver single session therapy.
• Have experience working within partnerships.
• Have previous experience working within the charity sector.

Further information about the role can be found in the attached recruitment pack.

Application is by submission of an up-to-date CV and a covering letter detailing your suitability for the position. Applications can be made by email or using the quick apply feature. 
The closing date for all applications is end of day on 11th February 2025. 
We will be conducting interviews as and when suitable candidates apply and reserve the right to close the advert early should we appoint to the position. 

About the Role

• We are looking for an experienced Independent Living Outreach Worker to join our Ageing Well in Place in Hulme Partnership team.
• You will be carrying out one-to-one case work with older and vulnerable people living in high rise social housing in the neighbourhood of Hulme, Manchester.
• You will be working together with tenant committees and an Ageing Well in Place Development Worker to increase service access, household income, and overall wellbeing, as well as improve integration and effectiveness among local providers.

About you

• You have good interpersonal skills and a proactive, systematic approach to achieving positive outcomes for older or vulnerable adults.
• You are experienced in enhancing the ability of older and/or vulnerable people to live well and with independence in the place they call home.
• You will have a passion for confidence and capacity building and for working with diverse people to achieve improved levels of wellbeing.

About CLASS

CLASS is a Manchester-based registered charity that exists to support a network of place-based community associations called Community Savers. CLASS works in alliance with the Community Savers leadership in all that we do.

CLASS exists to build the strategic and financial capacity of tenant, resident, and community groups and neighbourhood forums to achieve better outcomes for their local area. We support a range of community-catalysed and community-led initiatives and co-creation partnerships in Manchester, Stockport, and Sheffield.

CLASS is the lead convening agency for the Ageing Well in Place in Hulme partnership which is a tenant-led initiative focused on the co-creation of innovative solutions for ageing well in place at height with a range of voluntary and public sector organisations.

CLASS values wellbeing, family life, and work-life balance. We offer attractive Terms and Conditions relating to flexitime, annual leave, and a NEST Pension scheme with 10% employer contribution.

 Job Description 

Are you a client-focused, proactive and compassionate individual with a proven track record of working with vulnerable people who have multiple disadvantages?  If so, Hope4 has an exciting opportunity. We are seeking a Senior Key Worker to join our team and play a central role in delivering our vital homelessness support services in Rugby. Hope4 aims to end homelessness and food poverty one person at a time. We need an ambitious, compassionate person to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

About the role

You will work as part of our small staff team along with local accommodation providers, seeking to place clients directly into accommodation. You will work with them to develop outcome-focused support plans that reflect their needs, personal strengths and goals, to make sure that they can sustain their accommodation and thrive in their community.

You will coordinate support around your clients and act as their Key Worker to help them sustain their accommodation and move forward with their lives. This will mean coordinating interventions provided at the Hope Centre by our staff or other agencies, or in the community so that the right support is provided at the right time, enabling clients to progress on their journey to independence.  

About you

You will:

• need a relevant background that includes experience of working with those who are homeless or on the margins of homelessness.
• understand the needs and obstacles faced by those experiencing homelessness.
• be experienced in supporting people who are vulnerable and/or could have multiple disadvantages and complex needs.
• be able to demonstrate that you are a team player who is flexible, proactive, compassionate and dependable.
• have a good working knowledge of safeguarding frameworks and can demonstrate proficiency using a range of IT tools to carry out your work, including Microsoft Office applications and case management systems.

Above all we are looking for an inspirational and committed individual who is an effective communicator demonstrating a genuine desire to support people to transform their lives.

Hope4: 

At Hope4 we believe that everyone has the right to have a place to call ‘home’, somewhere that is safe, secure and sustainable, and enough food even when in a crisis. We also believe that everyone should have the chance to realise their hopes and ambitions, and as a charity our clients are at the heart of what we do. Although Rugby is a small market town, in 2024 we supported over 180 people at our Day Centre and provided over 6000 food parcels at our Foodbank. The Hope Centre clients access a holistic range of services from the immediate need of a sleeping bag to showers, food, clothing, computers, mental and physical health care, and Key Workers working on a tailor-made plan enlisting the help of housing providers. Our staff and more than 80 volunteers are crucial to making this happen. 

The charity is founded on Christian principles by the local churches and works to address homelessness and food poverty in the Borough of Rugby. Our staff and volunteers support these values and ethos irrespective of belief or background.

Hope4 is the overarching charity name overseeing all operations of the Hope Centre and Rugby Foodbank. 

Our Values: Compassion, Respect, Integrity, Faith and Community 

Job Title: Senior Key Worker 

Reporting to: Service Delivery Manager 

Location: Hope Centre*, 8 Newbold Road, Rugby, CV21 2LJ. *some off-site working is anticipated. 

Salary range: Full-time, £31,000- £33,000 depending on experience. 

20 days holiday a year (plus birthday and bank holidays, increasing a day a year of service to a max of 25 days a year). 

Hours: Full time, Monday to Friday. Some evenings, bank holiday or weekend work may be required, and time off is given in lieu of extra hours worked.

Overall role purpose: 

As our Senior Key Worker, you will work closely alongside the Service Delivery Manager to oversee the smooth running and operation of the Hope Centre in terms of its operational efficiency and standards.

You will be the main point of contact for staff and external agencies when the Service Delivery Manager is not available.

 Key Responsibilities for a Senior Keyworker

1.     Case Management and Support:

o Be responsible for the triage and support of a case load of clients who have multiple needs including mental and/or physical health issues drugs and/or alcohol dependencies, a history of multiple exclusion and social isolation, and who require an intensive case management approach.

o Deliver high quality support including assessing housing, benefits, healthcare, and employment needs. enabling clients with multiple needs to access and engage with the help they require., Supporting them to develop their plans and achieve their goals and to ultimately leave homelessness for good, including assessing client needs, risks and strengths

o Coordinate and support access of clients to relevant resources and partner agencies both at the Hope Centre and in the community ensuring effective communications between all parties.

o Liaise with partner organisations as necessary including meetings with other professionals concerning clients.

o Advocate for clients and lead on access to appropriate external organisations to ensure appropriate, timely support to help end their homelessness.

o Lead on first stage escalation of client issues/challenges.

o Maintain accurate and up-to-date records of client progress, interventions, and outcomes.

2. Team Leadership and Mentorship:

o Lead case review meetings, ensuring a coordinated and consistent approach to client care.

o Provide support to colleagues and volunteers to contribute to the development of skills and experience in the team providing guidance on best practices.

o Support team members, including volunteers, in their work by sharing your knowledge and skills and working collaboratively and constructively together in the interests of members.

o Supervision of volunteers where required.

o Participate positively in team meetings and group work sharing ideas and respecting colleagues’ contributions to build and sustain an inclusive team. 

o Be the main point of contact for staff and external agencies when the Service Delivery Manager is not available.

3. Coordination with External Agencies:

o Act as a key point of contact for multi-agency meetings and initiatives focused on tackling homelessness.

o Liaise with partner organisations as necessary including meetings with other professionals concerning clients.

o Build and maintain strong relationships with local authorities, housing providers, and support services to secure resources for clients.

4. Crisis Intervention:

o Provide immediate support in emergency situations, including support to securing temporary accommodation and addressing urgent needs.

o Support Safeguarding concerns, ensuring all cases are handled in line with policies and procedures.

5.     Program Development and Advocacy:

o As part of a team ensure the delivery of Psychologically Informed Environments and Trauma Informed Care that:

• promote client engagement and maximise inclusion and safety

• support wellbeing and the development of resilience and interpersonal skills

• are person centred helping people to recognise and build on their strengths

• motivate people and encourage them to identify and work through the changes they need and want to make supporting them to recognise their progress

• provide routes into appropriate learning and skills opportunities and ensure that clients have access to the community-based specialist services and support they need

• recognise the prevalence of, and impact of adversity and trauma on a person, understanding that individuals have all too often been disempowered, disconnected and excluded, and being careful not to repeat this

• recognise the value of compassion and connection in creating safety

o Contribute to the development and improvement of homelessness programs and services across the town and county.

o Act as an advocate for clients to ensure they are engaged with, or continue to receive assistance from other specialist services, working to address barriers to housing and support including community based and mainstream services needed to help them achieve their goals. 

6.     Compliance and Best Practices:

o Ensure all work adheres to legal, ethical, and organisational standards, including confidentiality and data protection.

o Stay informed about homelessness trends, policies, and practices to deliver effective and informed support including attending identified training.

o Ensure working for and volunteering at Hope4 is a positive experience.

7. Relationships and influence

o Develop and sustain positive operational partnerships that help ensure clients can access appropriate services in their communities.

o Build and maintain excellent relationships with colleagues within Hope4 and other organisations to ensure the delivery of a high-quality service as part of a wider service-offer that ends homelessness. 

o Work reflectively, developing an awareness of your own and others’ relational styles and responses, and any judgements, biases or assumptions that may impact upon your work.

o Flexibility to cover other roles to maintain and adapt service delivery where required 

8. Monitoring and quality

o Adhere to monitoring, case recording, outcome reviews and quality and audit systems. Ensure that accurate data is captured on the Case Management System and that there is good and appropriately responsive communication.

o Awareness of quality standards, including the compliance and good governance of service provision.

o Competent in the use of IT systems including Microsoft applications.

General: 

o All information and data to be maintained in accordance with Hope4 policies and procedures, and within GDPR principles.

o Undertake identified training within specified timelines and maintain current operational knowledge where required.

o To be an active and effective team member with both those at the Hope Centre and Rugby Foodbank and those organisations supporting our work eg statutory and referral agencies, other charities, food and financial donors.

o Participate in supervision and annual appraisal and identify your own job-related development and training needs. 

o Safeguarding – an awareness of Safeguarding for children and vulnerable adults and/or a willingness to undertake training.

o To be an ambassador for Hope 4 within the wider community.

o Build positive relationships with Hope4’s stakeholders including staff, trustees, volunteers and clients.

o Undertake any other reasonable requests by management, consistent with the nature of the service.

o Ensure that all work is delivered in line with contractual obligations and in accordance with best practice of Hope4. 

See person specification for more details and shortlisting minimum criteria. 

Please contact the Hope Centre if you would like to visit or speak to the Hope Centre Manager before applying.

Purpose of the Job 

Hammersmith and Fulham, Ealing and Hounslow Mind deliver services in West London College through our Wellbeing Team. Working with all ages attending college in either Hammersmith and Fulham or Ealing, the wellbeing advisor will be an integral part of the Children and Young People’s Service within a key Mental Health Charity working in 3 boroughs in West London.

This role would suit an experienced Mental Health Youth Worker, CAMHS support worker, Youth Counsellor, Child Wellbeing Practitioner, Learning Mentor, Emotional Wellbeing Practitioner, an Assistant Psychologist with some training in MH interventions like CBT,  or other roles that have given you experience and skills in  working with children and young people presenting with difficulties related to their mental health.

Key Responsibilities

• To provide practical mental health focused short-term case work to young people, through 1:1 face to face appointments
• To signpost students for further support as and when necessary
• To manage a busy case load
• To raise safeguarding alerts and work with partners to ensure that young people are effectively safeguarded
• To develop and deliver workshops, campaigns and training for young people, educational staff and youth workers about mental health (on occasion)
• To support other Youth Services service delivery, when required
• To support the development of new tools, materials and services
• To maintain and nurture a positive working relationship with partners
• To ensure service delivery targets are on track
• To monitor the wellbeing of young people and evaluate the effectiveness of the service
• To provide information for quarterly monitoring reports to funders
• To keep administrative processes, client databases and client records up to date

You will have:

• Minimum two years’ experience of working with people with mental health issues
• Experience in delivering 1:1 practical support sessions and managing a complex case load
• Working knowledge of child and adult safeguarding
• Experience of working with young people
• Ability to write high-quality reports and case-notes and develop clear resources for a wide range of audiences

Benefits of working with us

• Contributory Pension Scheme
• 25 days annual leave plus bank holidays per year, increasing by 1 day per full year of service (up to a maximum of 30 days) [pro rata].
• Employee Rewards and Benefits Platform/Wellness Hub (Perkbox)
• Cycle to Work Scheme
• Flexible working
• Employee Assistance Programme (EAP) including free counselling sessions
• Paid time off for medical appointments
• Training and personal development opportunities
• Access to shared resources and training opportunities via Mind Federated Network

How to apply

Please provide your CV, and a cover letter demonstrating how you meet the requirements of the Person Specification (see JD attached) and why you want this role.

We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.

HFEH Mind are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with children and vulnerable adults.

Post is subject to an enhanced DBS check.

Caring For Life runs two supported homes for men and women.  They are a home, where the residents have grown to be a family.  We require someone seeking to serve the Lord through this project, to join the team in supporting the group of residents in day-to-day living. 

The role requires sleep in hours as well as weekend shifts.  We require a new staff member to come and assist in providing a safe and loving home encouraging them to develop in basic life skills, social interactions as well as to see them come to know the Lord Jesus Christ personally and to nurture them as they develop in their faith. 

This a short-term contract for 6 months working a minimum of 20 hours per week (excluding sleep in hours).  Candidates must have a full, valid driving licence. 

Nightstop Support Worker & Volunteer Coordinator

Are you passionate about making a meaningful impact in the lives of young adults facing homelessness? Join our dynamic team as a Nightstop Support Worker & Volunteer Coordinator in Depaul UK, where you will play a vital role in supporting and empowering individuals on their journey towards independence.

Position: Nightstop Support Worker & Volunteer Coordinator
Salary: £27,636 per annum including London Weighting Plus Pension and Other Benefits
Location: Bermondsey, Southwark, -  London
Hours: Full-time, 37.5 hours per week
Closing Date: Sunday 9th February 2025

About the Role:

Depaul UK delivers a wide range of support and housing services for people experiencing or at risk of becoming homeless throughout the UK. Nightstop London, run by Depaul UK, is part of a national network of over 30 Nightstop services run through different organisations.

This role is busy and varied and involves working with young people from when they approach the service to when they find longer term accommodation. You will be the first point of contact for all young people, assessing each young person’s needs and risks. In addition you will be responsible for coordinating volunteers as well as organising the logistics of each Nightstop placement and making sure that each Nightstop placement is safe.

Key Responsibilities:

• Be the first point of contact for people experiencing homeless and referral partners, providing advice and signposting.
• Conduct needs and risk assessments with potential Nightstop guests.
• Arrange the logistics of a guest’s stay with a volunteer.
• Work with guests and referral partners to offer support and opportunities for longer term accommodation.
• Provide support to guests and volunteers through a 24 hour on call phone service.
• Maintain up to date records on all guests and volunteers.
• Support with the creation of reports.

About You:

You will be passionate about supporting young people and have experience working with those facing homelessness, mental health issues, or who are care leavers. You’re a proactive, flexible team player, willing to work variable hours to meet the needs of clients.

Key Skills & Experience:

• Excellent customer service skills and telephone manner.
• An understanding of the needs of people who experience homelessness, the problems they face and the resources available to address their support needs.
• Experience of working with vulnerable people or people experiencing homeless.
• Understanding of current housing and homelessness legislation, including entitlement to welfare provision.
• Experience of writing, implementing and evaluating Risk Assessments.
• An ability to work in an organised manner and arrange placement logistics.
• Experience of collaborative working with a range of internal and external stakeholders.

In return for working here, you will receive:

• A comprehensive training package tailored to your needs and role
• Flexible working model for suitable roles
• 26 days annual leave rising to 30 after five years of service
• Family-friendly leave policies including - maternity, adoption and parental leave and Carers leave.
• Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service
• Employee Assistance Programme and access to the app – 24/7 GP appointments, prescription service, health checks and nutrition advice.
• Discount vouchers including gym, retail, food & drink, travel, electricals and more.
• Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More
• Death in service (4x Base salary)
• Legal Advice line

About the Organisation:

Depaul UK is dedicated to supporting vulnerable young people and adults at risk of homelessness. With services from Newcastle to London, they focus on prevention, resilience, and providing opportunities for a brighter future. Guided by Vincentian values, they aim to empower individuals to become self-sufficient and confident. Join the team and be a part of the mission to create lasting change.

Other Roles You May Have Experience Of Could Include: Progression Coach, Homelessness Support Worker, Youth Support Worker. Supported Housing Officer, Young People’s Case Worker, Community Outreach Worker, Case Manager, Housing Case Worker, Volunteer Manager, Volunteer Coordinator, etc. #INDSCP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

The Living Well Team:
The Bury Living Well Service is formed from an alliance of mental health services in the Bury area. The staff team is made up of staff from different backgrounds from Pennine Care Foundation Trust, Bury Involvement Group, the Creative Living Centre, and Early Break, and includes both clinical and non-clinical staff who employ a multi-disciplinary team approach to supporting individuals with significant mental health challenges in the community.

Job Summary:
You will form part of the Voluntary, Community, and Social Enterprise (VCSE) provision within the Bury Living Well Model as a member of the Creative Living Centre (CLC) Service Delivery Team. The Link Worker is responsible for case loading adults experiencing mental and emotional distress, offering person-centred and trauma informed support in the community both face to face and via telephone. Ensuring that service users are provided with both initial and ongoing support in either 1:1 or group sessions, as appropriate to their needs which are identified and reviewed on an ongoing basis. You will engage empathically with those you support, providing positive emotional and therapeutic support, through a collaborative approach which focuses on individual strengths rather than deficits, enabling and promoting autonomy and self-care. You will work alongside clinical staff and staff from other VCSE organisations to form multidisciplinary team approach to collaboratively support individuals in the community. You will be supported by the Living Well VCSE Coordinator, Operational Programme Manager and Clinical Lead. CPD opportunities are available and personal interests/skills will be supported to development and growth. This is a new post and there will be an opportunity to help shape and evolve it.

What you can expect in return 

The role is 35 hours per week and will have a base in Bury but expected to travel across the Bury area in community settings.

Equal Opportunity Employer: The Creative Living Centre is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. 

Please note, this role is subject to the receipt of a satisfactory Enhanced Disclosure and Barring Service check and references. Applicants must also be eligible to work in the UK

Location: Hybrid – Covering Pembrokeshire, Powys, Carmarthenshire & Ceredigion Salary: £26,000 p.a. pro rata Contract: Permanent (subject to funding) Hours Available:

· 1x Full-time (37 hrs/week) – Covering Pembrokeshire 

1x Full-Time (37 hours per week) covering Powys

· 1 x Part-time (22.5 hrs/week) – Covering Carmarthenshire & Ceredigion

About the Role

Are you committed to making a positive difference? We are looking for passionate and skilled Advice Workers to support Gypsies and Travellers in accessing their rights, entitlements, and essential services. 

Key Responsibilities

✔ Provide expert advice on welfare benefits, housing, debt, employment, education

✔ Deliver support through drop-in sessions, phone calls, and outreach appointments

✔ Advocate for individuals and liaise with external agencies on their behalf

✔ Maintain case records and contribute to policy development

What We’re Looking For

Experience:

At least 1 year in advice work (or equivalent)

Knowledge: Welfare benefits, housing rights, social welfare issues

Skills: Strong communication, IT proficiency, and case management

Values: A commitment to inclusion, equality, and empowerment

Desirable: Awareness of Gypsy and Traveller communities & ability to communicate in Welsh or a relevant language

Equal Opportunities

We are an equal opportunities employer and welcome applications from all backgrounds, including those with lived experience of the issues affecting Gypsy and Traveller communities.

We’re looking for passionate and dedicated individuals to join us as Project Workers to join our Multiple Disadvantage Services in Westminster. We have multiple positions available in service to join our dynamic team in providing tailored support to our clients with multiple disadvantage. 

About the role:

King George’s is a 68 bed hostel for men with complex needs and a history of rough sleeping. It is part of Westminster City Council’s Rough Sleepers Pathway. Many of our clients are deemed high risk/high support due to chronic mental health and physical health issues, high levels of substance misuse, and offending histories. We accept that our clients have experienced complex trauma, usually from a very early age and often throughout their lives including currently. For this reason, we work to imbed the Psychologically Informed Environment (PIE) approach in a service. 

Reporting to the Manager, your role will require you to develop, support and motivate the people who we support and accommodate. We run a service that is creative, responsive and that provides a foundation which empowers people to achieve their aspirations and make positive and sustainable life changes. You will be crucial to making that happen. This role can make a real difference to individual's lives and crucially, support individuals many of whom face multiple disadvantages and have complex needs.

About you:

• Previous experience of working in the health and social care, supporting vulnerable people, rough sleepers or people with complex mental health, physical health or substance use support needs. 
• An understanding of working with people using person-centred approaches. 
• The ability to manage a caseload and deliver positive outcomes utilising your knowledge of the health and social care sector. 
• A flexible and creative approach to working with a sometimes hard to engage client group.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

Closing Date: Sunday 16th February at Midnight

Interview Date: Tuesday 25th and Wednesday 26th February online via Microsoft Teams

PLEASE NOTE: We may invite suitable candidates to interviews as applications are received before the stated interview dates above. 

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.