Advice Worker Jobs
“Providing free, independent, confidential and impartial advice”
Citizens Advice Southwark has a track record of delivering high-quality services from its offices in Peckham and Walworth and outreach locations across Southwark and South East London. We sort out problems together, for good, by providing free, independent, confidential and impartial advice across all areas of social welfare law, and through using the experience of our clients to bring about positive change through research and campaigns.
Generalist Advice Worker/Advice Session Supervisor or Trainee position
Post funded by Southwark Council
This post is advertised as an exciting opportunity for an experienced Advice Session Supervisor to consolidate their skills and experience or as a development opportunity for an advisor to train to become an Advice Session Supervisor within six months of starting in post. If applying as a trainee the starting salary will be on NJC Scale 6 - £33,194 for the first six months whilst undertaking the training.
The post holder will be required to work across all of our offices and outreaches in Southwark according to operational needs.
The role includes:
- Providing advice to the public and undertaking casework on social welfare law issues
- Supervising advice and gateway assessment sessions
- Supporting and supervising staff and volunteers
To be successful you will need:
- Recent experience of giving advice to the public. This should include having undertaken advice casework.
- Experience of undertaking the role of Advice Session Supervisor or to demonstrate the ability to undertake this role with training provided within 6 months of starting
- To understand, empathise with and be committed to the Service’s aims, principles and equal opportunities policies
Closing date: 9.00 am Monday 30th September 2024
Interviews: Wednesday 2nd October 2024
For further information and an application pack please click the apply button
We offer a range of employee benefits, including generous annual leave, an employer matched pension contribution up to 10% salary, and training and development opportunities to continue your professional development.
Citizens Advice Southwark is an equal opportunities employer and encourages applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.
“Providing free, independent, confidential and impartial advice"
Citizens Advice Southwark has a track record of delivering high-quality services from its offices in Peckham and Walworth and outreach locations across Southwark and South East London. We sort out problems together, for good, by providing free, independent, confidential and impartial advice across all areas of social welfare law, and through using the experience of our clients to bring about positive change through research and campaigns.
Trainee Generalist Advice Caseworker
Salary NJC Scale 5 - £30,346 per annum
Full-time – 35 hours per week
Initially Fixed Term for 12 months (with possibility of extension)
This is an exciting opportunity for a Gateway Assessor or Advice Worker with a minimum of three months experience to be fast tracked through the full Citizens Advice Generalist Adviser training programme. Once having completed an initial four weeks training period you will be allocated to work on one of a range of different projects and services providing direct advice to the public and undertaking casework on social welfare law issues.
- You must be a trained Gateway Assessor with a minimum of three months experience
- An understanding of the advice needs and issues of the local community in a diverse inner-city area
- To understand, empathise with and be committed to the Service’s aims, principles and equal opportunities policies
Closing date: 9.00 am Tuesday 10th September 2024
Interviews will take place on: Thursday 12th September 2024
We offer a range of employee benefits, including generous annual leave, an employer matched pension contribution up to 10% salary, and training and development opportunities to continue your professional development.
Citizens Advice Southwark is an equal opportunities employer and encourages applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.
Build flexibly on your Charity Career with this person-centred charity supporting unpaid carers
This is a full-time role in a well-established charity based in Twickenham. This role would suit someone who wants to have the opportunity to work flexibly and build their career in the Charity sector with experience of working in social care.
Richmond Carers Centre has the mission to help unpaid adult carers to live a full, active and meaningful life by providing them with advice, information, activities, breaks and emotional support either face to face, by phone or by email to enable them to live well.
As an Adult Carers Support Worker, you will be part of a small, dedicated team and take a lead on providing emotional support to adult carers and a commitment to enhancing their health and wellbeing. Much of your work will involve actively listening to carers, often via the phone support line, providing information, advice and support. As part of the Adult Carers Support Team, you will also be involved in organising breaks for carers, outreach activities and leisure events, as well as group work to help enhance carers’ health and wellbeing. Part of the role will also aim to improve the identification, recognition and understanding of the needs of adult carers, raise the profile of adult carers and ensure adult carers needs are met. You’ll also be expected to work with our volunteers and to use appropriate monitoring and evaluation reports to show our funders what we’ve achieved.
You will be someone:
- Who works in a person-centred way.
- Is enthusiastic, empathetic and detail conscious
- Communicates well by phone and in person
- Has an understanding of social care particularly in relation to carers
- Has experience of working with clients who have support needs
- Has experience of producing reports for monitoring and evaluation
- Is numerate and has knowledge of budgeting
- Is able to gather and assess information efficiently and think creatively to come up with solutions.
- Has good communication skills including spoken, written and presentational
Main Duties include:
- To provide a regular telephone support-line, face-to-face and email support, offering appropriate, generic advice
- To offer a range of service delivery options and be involved in providing those options e.g., breaks, group work, leisure activities or other outreach activities
- To encourage and assist carers and those they care for to access Care Needs Assessments and Carers Assessments and to take up services that will enhance their lives
- To complete individual grant applications with carers for respite or if they are experiencing financial hardship due to the cost-of-living crisis
- To work where appropriate with other service providers/agencies to promote the carer agenda or jointly deliver carer support issues
- To be proactive in the registration of carers living or caring for someone within the London Borough of Richmond upon Thames
- To keep accurate records of group and individual carer engagement for monitoring and evaluation purposes
- To participate in key events organised by Richmond Carers Centre and other relevant partners to promote services to a wider public
What you are doing now:
- You might be working for or volunteering in a similar charity
- You may be working in social care for a local authority or district council
- You may have the skills we need from some other combination of work and volunteering
- Or you may be looking to return to the workforce after a timeout for personal reasons
In any event if you feel you meet the skills we need, we would like to hear from you!
Richmond Carers Centre welcomes and encourages applicants from all sections of the community regardless of their gender, race, disability, age, sexual orientation, or religious belief.
Benefits of working for Richmond Carers Centre:
- 28 days annual leave plus bank holidays per year (pro rata)
- Bonus 3 days of annual leave per year over the festive period (subject to Trustee approval)
- Workplace Pension Scheme with Peoples Pension
- Flexible working/option of working from home (subject to CEO approval)
- Equipment and support to be set up to work from home
- Paid time off for medical appointments
- Employee Assistance Programme (EAP)
- Training and personal development opportunities
- Staff away days and socials
- Access to shared resources and training opportunities
- Supportive and friendly working environment
Closing date: Monday 9th September 2024
Shortlisting week commencing: Monday 9th September 2024
Interviews with Richmond Carers Centre scheduled: w/c 9th September and w/c 30th September 2024
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
About Age UK Lambeth
We support older people in Lambeth to live enriched, productive and purposeful lives: challenging the stigma of ageing, reducing social isolation and ensuring they get the right support at the right time. We are kind, person-centred and outcome-focused - finding solutions that work by listening, being flexible and including older people in delivering services.
What you’ll be doing?
The role of the Energy Advisor is to provide specialised energy advice casework to Lambeth residents. We're currently looking for one part-time Advisor to job share. As an advisor you will be responsible for:
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Providing advice and support to individuals to reduce their energy consumption, the cost of their energy and thereby increase their resilience, health and wellbeing.
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Have a Level 3 Energy Awareness or be willing to complete Level 3 Energy Awareness training upon starting the role.
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Provide 1-2-1 general information and advice and energy advice to Lambeth residents.
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Provide support in a variety of settings i.e. drop-ins, community spaces, home visits to provide advice and information, to ensure individuals have accessible support.
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Raise awareness of the energy advice service and the benefits of energy resilience measures within Lambeth.
What you need to bring
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Able to write compelling communications to advocate for your clients.
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Able to work collaboratively with a wide range of stakeholders
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Able to analyse data and create engaging reports
What you’ll benefit from
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Generous pension provision - 7% employer contribution
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26 days holiday a year rising to 31 days after 5 years
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A great staff culture with kindness at its heart
Closing date
16th September at 5pm
Interviews will take place the week commencing 23rd September.
Using Quick apply please upload your CV, a brief cover letter and answer the 4 questions (in no more than 250 words per question).
The client requests no contact from agencies or media sales.
Do you have a demonstrable track record in complex case management and working as part of a multi-disciplinary team on cases involving Domestic Abuse?
If so, The Drive Partnership are recruiting a DAPO Triage Worker for London.
The Triage Worker sits within the Triage Team in the pilot area, working alongside the Triage IDVA. The Triage Worker will focus on all aspects of the case relating to the Perpetrator in cases where the perpetrator has been referred to the team for an assessment of suitability for a Positive Requirement during an application for a DAPO.
Respect is a pioneering UK domestic abuse charity, leading the development of safe, effective work with perpetrators, with young people who are abusive and with male victims. Respect supports frontline organisations across the UK, so that together we can end domestic abuse. Respect has seen rapid growth over the last few years, and we now have 50+ staff and have ambitious plans for further growth and influence. This role is based within the Drive Partnership and is part of the pilot for the roll out of the positive requirement element of the DAPO’s.
We particularly welcome applications from individuals from a wide range of backgrounds and across all protected characteristics, particularly from people from the following under-represented groups:
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Black and minoritised people
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Disabled people
We welcome and support applications from those who have personal experience of domestic abuse.
Permanent, full-time
Based in Greenford/Lido West Ealing
Salary: £35,000
We are seeking an Information and Advice Manager who will develop, manage and be responsible for effective delivery of the service.
About the Service
Age UK Ealing information and Advice Services is one of the most important services the organisation provides, enabling and supporting older people in Ealing to live healthy and independent lives.
The service provides a helpline 9.30 am to 4.30 pm 5 days a week providing information advice and guidance to older people, their families, their carers, adult carers and people with long term health conditions.
Key Responsibilities
Some of the key responsibilities in this role include:
- Managing the team of the information and advice service
- Managing and maintaining a caseload of clients
- Ensuring the effective delivery of the service so that is meets targets and funder requirements
- Ensuring compliance with requirements of the relevant quality standards (QAS and IAQP)
- Managing network/liaison with other local key stakeholders and organisations
Who we are looking for
We are looking for someone with experience managing a quality assured Information and Advice service, including internal case reviews and Independent File Reviews.
You will have experiencing supervising and/or supporting staff to give quality advice or information to clients.
You will also have experience in Partnership working.
Ideally you will have experience working with very vulnerable people.
This role is office-based with some community activities in the borough of Ealing. The role is Monday to Friday 9.30am - 4.30pm.
For further details on the position, please refer to the Job Description attached.
How to Apply
Interested candidates are invited to submit their CV together with a supporting statement explaining why they are suitable for this role.
Your CV should be no more than 3 sides of A4 paper, and the supporting statement should be no more than 2 sides of A4 paper.
Shortlisted candidates will be required to complete a Declaration Form and Equality, Diversity & Inclusion Monitoring Form.
This post is offered subject to a satisfactory Disclosure and Barring Service (DBS) check and references.
Closing date: Monday 15th September 2024
Interviews: Tuesday 24th September 2024
Only shortlisted candidates will be notified.
Equal Opportunity Employer: Age UK Ealing strives to be an Equal Opportunities employer. Age UK Ealing is committed to safeguarding and promoting the welfare of older people and all vulnerable groups within the London Borough of Ealing, and requires all staff and volunteers to share this commitment.
Applications without a supporting statement will not be considered.
Our MISSION is to promote the wellbeing of all older people in Ealing and empower them to achieve full quality of life.
The client requests no contact from agencies or media sales.
Refuge Worker - North London
Temp ongoing contract for 2-3 months
Pay - £13.50-£18.50 Per Hour
Are you passionate about supporting women and children escaping domestic abuse? We are seeking a dedicated Refuge Worker to join our team, providing vital support to survivors in a safe and empowering environment.
About the Role: As a Refuge Worker, you will support women and children in a refuge setting across multiple sites, helping them rebuild their lives free from violence. Your responsibilities will include conducting risk assessments, developing personalised support plans, and providing emotional and practical support. You should have experience working with survivors of domestic abuse and an understanding of their diverse needs.
About You: We're looking for someone with knowledge of domestic abuse and its impact, strong case management skills, and experience in providing workshops. You'll need excellent administrative abilities, a commitment to our values, and the capacity to manage a caseload effectively.
Join us in making a difference-apply today!
Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us
We are a community-led organisation based in South London that has been supporting Latin Americans in the UK for more than 40 years. Responding to immediate needs and structural inequalities, our work aims to enable the development, agency and participation of Latin Americans and other Spanish and Portuguese speakers. We do this by offering high-quality information and advice services, opportunities for development and training, and a platform to seek social and systemic change.
Our Immigration Advice Programme
We have a long and proud history of providing immigration advice to the Latin American community and has extensive experience with the varied and complex needs that arise from the UK's ever-changing immigration system. Our Immigration Advice Programme is designed to meet these needs through the provision of specialist one-to-one advice and casework services, delivered in Spanish and Portuguese, as well as identifying and addressing policy changes and how they impact our community.
Our service is accredited by the Office of the Immigration Services Commissioner (OISC) and the Advice Quality Standard (AQS).
The Role
This is an exciting opportunity for an immigration adviser to lead our dynamic immigration advice team and help shape the future of the programme as part of the senior management team at a fast-growing charity in London. As IRMO's Immigration Advice Programme Manager, you will bring your expertise and experience together to organise, implement and improve our range of immigration services to offer the maximum benefit for our community, in both the short and long term.
Your responsibilities will include implementing and progressing the programme's overarching strategy; the ongoing development and training of team members; representing IRMO across broader advice networks; and advising on organisational responsibilities related to immigration. You will also have the chance to develop new, cross-over skills beyond advice provision.
Key Experience and Qualifications for the Role
We are seeking a highly qualified Registered Immigration Adviser at OISC Level 2 or 3 with at least two years of recent and continuous relevant experience in immigration. The ideal candidate will also have a minimum of three years of experience managing programmes or projects, particularly in advice and community support services.
The role requires a proven track record in delivering against targets and demonstrated experience in line managing people in a variety of roles, supporting staff to work to their full potential.
How to Apply?
Please visit our website for more information, including details on how to apply. The job description and our full benefits package. We encourage applicants to apply as soon as possible, as applications will be reviewed on a rolling basis. If you have any questions about the role, you can email us and we'll direct you to the right person in the team.
Benefits: 33 days annual leave (including bank holidays) rising by one day each year after one year of service, capped at four additional days (pro rata); three extra days of paid leave between Christmas and New Year's (pro rata); 5% employer contribution to staff pension scheme; occupational sick pay; 24/7 Employee Assistance Programme; Cycle to Work Scheme; wide range of opportunities for skills development.
Enable the development, agency, and participation of all Latin Americans by responding to both immediate needs and structural inequalities
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The client requests no contact from agencies or media sales.
We are looking to recruit to an Advice & Equalities role to work closely with our METRO GAD (Greenwich Association of Disabled People) team to provide an advice & support service for disabled people including around hate crime in Royal Borough Greenwich (RBG). We are looking for someone with a good instinct for the needs of disabled people; confident liaising with the local statutory sector, sharing our belief in the power of lived experience and the need for society to remove barriers for disabled people.
If you would like to work in an inclusive and supportive environment and think you could support disabled people in RBG around their advice needs, we’d like to hear from you. There is plenty of opportunity to develop your skills in the role. We also encourage applications from Black, Asian and other minoritised candidates with lived experience of disability, who are currently underrepresented in our organisation.
Young Adult Support Worker
We have a new role available for a Young Adult Support Worker to join Depaul UK to ensure that every client leaves a Depaul service with the skills and resilience to be confident and self-determining in their lives.
Position: Young Adult Worker
Location: Waltham Forest, London
Contract: Full-time
Hours: 37.5 hours per week
Salary: £27,636 Per Annum (ILW) plus pension and other benefits
Closing Date: Sunday 22nd September 2024
About the Role
The Young Adult Support Worker will work as part of a team delivering an assessment, support and move-on service to vulnerable clients in supported accommodation. The successful candidate will have a caseload of 8 clients aged 18-25, in a male-only supported accommodation in Waltham Forest.
You will be required to work from our offices in Lambeth once a week approximately or as the business need arises. Your work will be underpinned by the Depaul Endeavour model of assets-based, psychologically informed delivery. The aim is to ensure that every client leaves a Depaul service with the skills and resilience to be confident and self-determining in their lives.
Working under the direction, guidance and support of a manager/senior worker you will be responsible for a caseload of clients and share responsibility for the safety and wellbeing of all clients, volunteers and staff in the service. In accommodation-based services, you will ensure that the accommodation is properly maintained and support the client to sustain their tenancy and participate in a positive and successful move-on.
Key responsibilities include:
· You will carry a caseload of clients for whom you will be the named key worker, and you will also take joint responsibility with your team members for the well-being and day-to-day support of all clients in the services
· You will lead on risk and needs assessment and support planning for your key clients and contribute to ongoing needs and risk assessment of other clients in the service
· You will develop and implement SMART outcomes based support plans for your key clients
· You will deliver one-to-one and group support opportunities within their accommodation and in the local community aimed at increasing resilience in the clients we work with.
· You will proactively work in partnership with multiple agencies including statutory teams, to support the well-being of Depaul clients following data protection and information sharing protocols.
About You
You will need to have the following skills and experience:
· An understanding and commitment to working in an assets-based way.
· An understanding of the needs of people who have experienced homelessness, poor mental health, and substance use.
· A knowledge and understanding of Risk Assessments and Support Planning.
· Good literacy, numeracy and IT skills.
· Able to demonstrate a clear understanding of safeguarding requirements and procedures.
· Commitment to working in a manner, which promotes diversity and equality ensuring that everyone is treated with respect and dignity and no one, suffers from discrimination.
· Commitment to promoting an environment, which has the highest regard for the Health and Safety of others.
In return for working here, you will receive:
· A comprehensive training package tailored to your needs and role
· Flexible working model for suitable roles.
· 26 days annual leave rising to 30 after five years of service.
· Family-friendly leave policies including - maternity, adoption and parental leave and Carers leave.
· Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service
· Employee Assistance Programme and access to the app – 24/7 GP appointments, prescription service, health checks and nutrition advice.
· Discount vouchers including gym, retail, food & drink, travel, electricals and more.
· Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More
· Death in service (4x Base salary)
· Legal Advice line
About the Organisation
Depaul UK delivers a wide range of support and housing services for young people and adults at risk of homelessness. We specialise in the provision of services that prevent homelessness, increase the resilience of those we work with and energise opportunities for employment, education, training and volunteering in the communities we work within. Our organisation reaches from Newcastle to London, Greater Manchester and Milton Keynes.
You may have experience in areas such as: Support Worker, Peer Support, Project Manager, Care Caseworker, Youth Project Coordinator, Youth Caseworker, Care Worker, Health Care Assistant, Support Worker, Nurses, Social Care Worker, Care Assistant, Wellbeing Worker etc. #INDSCP
PLEASE NOTE: This role is being advertised by Social Care People on behalf of the organisation.
Carers Services Worker – Money and More Project Lead
Fixed term to March 2026 (in the first instance)
Salary: £26,421
Hours: 35 hours per week, usually 9am – 4.30pm with flexibility
Holidays: 27 days plus public holidays and length of service days
Pension: 7.5%
Great learning, development and training opportunities
ü Could you lead our Money and More service to help unpaid Carers with caring costs and financial issues?
ü Do you want to make a difference to Carers and their families struggling with poverty and growing costs?
ü Have you an interest or experience with benefits advice, debt advice, energy efficiency and concessions and savings for families?
ü Are you enthusiastic, self-motivated, highly organised with excellent communication skills?
ü Would you relish working for a well respected local charity in the City of Manchester who holds the Trusted Charity Quality Mark?
ü Can you be an effective Ambassador for a great Carers organisation with a supportive and encouraging small team?
We can offer you a fantastic learning experience to develop your skills and competencies in new areas. We offer a competitive salary with a good pension, 27 days annual leave (plus bank holidays) and flexible working conditions. You will be mainly based in our Centre in a sustainable mill in Ancoats within a great community of Changemakers. You will work to deliver outreach across a range of venues in Manchester as required. This post is part of a programme funded from the Gas Distribution Networks’ Vulnerability and Carbon Monoxide Allowance (VCMA), via Carers Trust.
Closing date for applications: 12 noon on Thursday 12th September 2024, however, we may close applications before this deadline if we receive a large volume, so you are advised to apply early.
If you think this is the role for you we would love to hear from you!
Interview date: Thursday 26th September 2024
To download an application pack please go to: Work With Us - Manchester Carers Centre
Manchester Carers Centre is committed to achieving equality, inclusion and diversity in employment.
We identify, respect, support and provide services to unpaid Carers, so that no Carer feels alone or unsupported.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Women at the Well is a support service for women based in the King’s Cross area of central London. We provide practical support and advocacy to women facing a wide range of disadvantages, and we have a specialism in working with women whose lives have been affected by prostitution and/or sexual exploitation.
We run three inter-related services: (1) a women only drop-in service, where food, laundry, showers and gentle activities are available without any pressure to undertake anything else; (2) an advocacy service from our King’s Cross hub where assigned key workers support women to access their entitlements and more; and (3) an outreach service where we visit areas of London where women are rough sleeping as well as hostels and other settings. In everything we do we are trauma informed, holistic and woman-centred. We take referrals from many external partners and while we have a hub-centre in Kings Cross we are a pan-London service.
We are currently recruiting for two roles in our small and friendly support worker team doing vital and life-saving work with very marginalised women. We are seeking: an Outreach Support Worker (works shifts in the community, with some time spent at King’s Cross hub); and an Inhouse Support Worker(based at our King’s Cross hub), both on 9 months contracts with a possibility of extension.
There are separate job descriptions for each role, but applicants may fill in one application form and indicate at the top whether they wish to be considered for one of the posts only or for both of them.
These posts are currently vacant and we are considering applications on a rolling basis. We will begin interviews from Monday 12 August, and therefore these vacancies could close before the advertised closing date of Wednesday 11 September. If you are interested in either or both roles, please apply as soon as possible, even if you need to arrange a later potential interview date.
Women at the Well aims above all else to be responsive to the needs of the women who use our service, and we believe the best way of doing this is by building a specialist team of committed workers who want to make a difference to the lives of other women. We are looking for team members with knowledge and understanding of how women affected by childhood trauma, social exclusion, racism, disability, poor health, and other disadvantages are more likely to become marginalised and to be at risk of sexual exploitation and prostitution. We value lived experience as well as paid work experience and qualifications.
We are interested to meet and employ those who can demonstrate empathy with the women we are here for, and who have the aptitude for this work, even if you do not have the usual levels of paid experience. If you have a strong commitment to this work and to our values, but are not sure that your profile fits in a ‘traditional’ way, please do consider making an application, or get in touch to discuss your background and we will try to advise you on what the job entails and whether you might be a good candidate.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Working Well Trust is a mental health and employment charity in London. All of our projects share the aim of improving the lives of people with mental health support needs, learning disabilities and/or complex issues through training and employment. This role will be working with clients who have mental health support needs, wanting to gain paid employment.
We are expanding our services and are recruiting for Individual Placement and Support (IPS) Employment Support Workers across the London Boroughs of Tower Hamlets, Newham and Barking & Dagenham.
Experience of employment support is not essential, it is more important that you share our passion and commitment to employment as an integral aspect of wellbeing and supporting people to find the right job for them. You will receive training on the IPS model and in supporting people with mental health issues. We welcome applications from people with lived experience of mental health, either personally or through a close contact.
You need to have a desire to support people to achieve their employment goals, and the ability to multitask and manage your workload effectively. Good organisation skills are essential for this role, in addition to an interest in mental health, and the role it plays in the workplace. The successful candidate will need to become comfortable in approaching employers, persuading them to use our service, working with them to recruit our clients to fill vacancies and sustain employment.
We are a Centre of Excellence and adhere closely to the principles of the IPS model in supporting people in to employment. No prior experience in IPS is required. The roles we are recruiting for are as follows:
4 x Full Time based in Newham: 35 hours per week - this roles will be based onsite/in the community 4 days per week and work from home 1 day.
1 x Part time based in Newham: 17.5 hours per week this roles will be based onsite/in the community 2 days per week and work from home for a half day.
1 x Full Time based in Barking and Dagenham: 35 hours per week - this roles will be based onsite/in the community 4 days per week and work from home 1 day.
1 x Part Time based in Barking and Dagenham: 28 hours per week - this roles will be based onsite/in the community 3 days per week and work from home 1 day.
1 x Full Time based in Tower Hamlets (Mile End/Bethnal Green): 35 hours per week - this roles will be based onsite/in the community 4 days per week and work from home 1 day.
You will work with clients (managing a caseload) who have mental health support needs, to assist them in securing sustainable paid employment in line with their preferences. You will deliver the IPS approach (for which training will be given); providing person centred support and guidance to clients, whilst building positive relationships with local employers to enable clients to move into suitable employment. More information about IPS can be found at.
You will work as part of a mental health team (NHS Trust) maintaining positive and integrated relationships, fostering a holistic approach to recovery through employment. You will work closely with clinical teams, providing a coordinated approach that always remains client led. You will also be working to targets whilst maintaining a high-quality service.
If you would like to discuss this role please see the Job Description for contact details.
Please click apply to send your CV after answering the screening questions.
Candidates need to clearly outline how they meet the person specification points in their personal statement.
Staff benefits include an employer contribution to a personal or workplace pension equivalent to 6% of gross salary. 30 days annual leave plus paid public holidays (FTE).
Working Well Trust is an equal opportunities and Confident about Disabilities.
Closing date: Monday 9th September 24 (23:00)
Telephone interviews: 12th - 20th September 24
Final Stage interviews: 23rd - 26th Septemer 24
Please click apply to answer the screening questions and send your CV and cover letter.
The client requests no contact from agencies or media sales.
Spitfire Advice & Support Services Ltd is one of the foremost advice and advocacy community organisations in Birmingham and we are currently looking for an extraordinary person to join our organisation.
We are seeking to appoint a Money Advice Case Worker with extensive experience of welfare benefits, debt advice and the relief of poverty. Holding an IMA (Institute of Money Advisers’) qualification or recent GGDA (Giving Good Debt Advice) training will be essential.
We need to appoint someone who will understand and work with the clients who access our services, who are often vulnerable with multiple and complex needs and who will also work well as part of the team. Based in Castle Vale our clients are from the Castle Vale Ward and the North East of Birmingham with some clients coming from the wider Birmingham area. We are embedded in the local community and are passionate about improving the lives of the families, young and older people who reach to us for support. We work hard to remove barriers, reduce isocial solation and increase financial inclusion for all our clients.
The appointee will need to have extensive experience of Legal Services Commission casework in the context of the Advice Quality Standard and will have worked in a target driven environment but who will also understand that people will always be our priority.
Key Job purpose/Core Duties:
a) The delivery to AQS standard of the core Money Advice (benefit and debt casework) Service. This may be via telephone, MS Teams, email or face to face.
b) The provision of advocacy and court representation at tribunals or other statutory bodies as appropriate.
c) Taking client instructions; this may include, but is not limited to; drafting letters/emails to the client and third parties, preparing financial statements and negotiating with third parties.
d) Ensuring income maximisation through the take up of appropriate welfare benefits.
e) The support, with other team members/volunteers, of the delivery of the service on an outreach basis if required.
f) Working to targets to ensure that we meet all our contractual obligations.
g) Managing own caseload, opening and closing cases appropriately and carrying out reviews as required by AQS and the Head of Advice.
h) Maintain accurate case and client records using our digital case management system and for purpose of continuity of client casework, information retrieval, statistical monitoring and reporting preparation to AQS standards.
i) Ensuring that all casework meets AQS standards and complies with Money Advice Team Procedural Manual.
j) The maintenance of records and other data ensuring that it is up to date and accurate; either paper records (as required by Tribunal cases) or on our digital casework management system.
k) Ensuring that all confidential information is handled in line with the company’s Confidentiality Policy and GDPR Policy.
l) Carrying out other tasks as requested by the Head of Advice Service in support of the delivery of the project.
m) The implementation and maintenance of systems and procedures as required by your role.
n) Assist clients with related problems where they form an integral part of their case and refer to external agencies as appropriate.
Brief Summary of offer:
Tenure: We are offering a full time 2-year fixed term contract.
Hybrid Working: 35-hour week 3 days working from home / 2 days office based.
Annual Leave: 35 days (27 company days + 8 statutory Bank Holiday days per annum
To relieve poverty, empower individuals, improve financial resilience, and break down barriers for the people who reach out to us.
The client requests no contact from agencies or media sales.
The Springfield Project seeks to hire a Senior Family Support Worker who is passionate about supporting individuals and families.
The role will support the Family Support Manager to lead and supervise Families Support Workers within the allocated district to provide targeted support to vulnerable and complex families 0-5 within the 0-19 model with flexibility for 5-19 and a “whole family approach” Including pre-birth, to provide Early Help interventions to meet identified needs of families both in their home on a one-to-one basis and in other settings, using group work.
To act as a Designated Safeguarding Lead The ideal candidate for this role should have extensive experience working in family and child support environments, providing individual support for people with disability, domestic abuse, drug and alcohol dependency or mental health.
The Senior Family Support Worker should have sound working knowledge of the Early help process, GCP2, Safeguarding and child protection procedures.
QUALIFICATION:
· GCSE Maths and English at Grade C or above
· NVQ 3 Health & Social Care or Working with Parents or equivalent
This post is subject to DBS check.
No CVs accepted
The client requests no contact from agencies or media sales.