Advice Worker Jobs

Location: Barnet (Hybrid Working + co-located)

Salary:

(Salary Band 2.1) £27,582.75 – £29,174.06 per annum, Pro rated to

£22,066.20 - £23,339.25 at 30 hours per week.

Depending on qualification: (Salary Band 2.2) 2.2 £29,174.06 - £31,826.25 per annum, Pro rated to £23,339.25- £25,461.00 at 30 hours per week.

(Please note, successful candidates are usually appointed at the bottom of the relevant band)

Hours: 30 hours per week (Part-time)

Contract: Permanent

Closing Date: 11th August at 12 noon

Interview Date: 16th August 2024

Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as Mental Health IDVA  at Solace Women's Aid.

We exist to end the harm done through gender-based violence. Our aim is to work to prevent violence and abuse, as well as providing services to meet the individual needs of survivors, particularly women and children. Our work is holistic and empowering, working alongside survivors to achieve independent lives, free from abuse.

Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.

About the Service

Solace Women’s Aid provides a wide range of services to victim/survivors of domestic and sexual abuse in Islington including a large advocacy and support service and specialist projects co-located in a number of services.

About the Role

A unique and exciting opportunity has arisen to work as Mental Health IDVA co-located in Mental Health Services. As an MH IDVA you will provide immediate support for victim/survivors of abuse working with mental health including carrying out risk and needs assessments, safety planning and providing short-term support and onward referral. In addition, you will act as an domestic abuse and mental health lead for Solace in Barnet providing advice and guidance to Solace staff and mental health teams.

You will be working as part of a multidisciplinary team and collaborating with external agencies in your work.

About You

We're looking for highly organised and self-motivated applicants who are passionate about ending VAWG and a solid understanding of how domestic or sexual violence against a parent can affect a child in the home. You will have a “can-do‟ approach, experience of working with families and demonstrable commitment to Solace’s feminist approach to supporting women and their children to be safer. You will receive training and support for this role as necessary.

Successful applicants will have in-depth knowledge of domestic abuse and its impact on women and children, experience of providing emotional and practical support to victims of VAWG, and a strong understanding of housing options and legislation.

A relevant qualification in VAWG is desirable.

We understand that you may not have all the knowledge, experience, and skills mentioned in the Job Profile Document. However, your interpersonal skills, passion to have a positive impact, commitment to our purpose, and ability to learn quickly and collaborate effectively will be equally important. If you wish to learn more about the role or if you are unsure about whether to apply, we encourage you to contact our recruitment team.

What we can offer you

We provide a comprehensive benefits package to all our employees, including:

• Flexible working
• Focus on learning and development (internal career progression and training)
• Generous holiday entitlement
• Employer pension contribution
• Family-friendly leave and enhanced maternity pay
• Access to Inclusion Networks
• Daily clinical debriefing
• Employee Assistance Programme providing free 24/7 support and advice
• Employee Benefits Platform offering staff discounts, benefits and savings
• Eye Care Vouchers
• Flow & Restore yoga classes
• Meditation sessions
• Cycle to Work Scheme

How to apply

Please submit your CV and Supporting Statement through the recruitment portal. When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:

• Values, Behaviours & Competencies
• Knowledge, Experience and Skills

Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.

We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work. If you require any support to apply for this role, please email us.

This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.

As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.

No agencies.

Do you want to make a difference to our clients’ lives every day?   

This role is offered as a fixed term contract ending April 2025.

StreetLink London is a bespoke assessment and response telephone service for people who are rough sleeping in London, supported by volunteers. Building on St Mungo’s extensive experience of supporting people sleeping rough through a range of face-to-face services, this innovative service aims to reduce the incidences of subsequent rough sleeping amongst people who have not slept rough before and increase the speed with which those who have a history of rough sleeping can access support and accommodation.

As an Assessment and Response Worker you will:

• Answer phone calls from people experiencing homelessness in London and deliver a high quality of customer service

• Triage online referrals from the website and the app, to connect people who are rough sleeping with local outreach teams as quickly as possible.

• Carry out comprehensive telephone assessments, identifying immediate options for accommodation and support while confidently responding to emergency situations and safeguarding concerns.

• Advocate on behalf of people with relevant statutory and non-statutory services to ensure clients can access the support and accommodation they are entitled to as quickly as possible.

• Train, motivate and support volunteers so they can provide a high quality, responsive service to everyone contacting StreetLink London.

About you:

We think this role will suit someone with:

• Experience of working in a fast paced environment, providing high quality advice and customer service over the phone.

• Excellent verbal and written communication skills and are able to work with others whilst managing your own time.

• Motivation and interest in the challenge of delivering direct advice and support to people sleeping rough over the phone and supporting the successful delivery of this exciting new service.

• The ability to empower individuals to make positive changes.

How to apply

Click the ‘Apply Now’ Button at the top of the page to start your online application form.

To view the job description and guidance on completing your application form, please click on the ‘document available’ tab at the top of the advert page on our website.

Closing date: Monday 29 July 2024 

Interview and assessments on: In person on Wednesday 07 August 

THE ROLE: Full-time (37.5 hours per week) / Permanent / Job description and benefits are available to download.

Our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health.

Crawley Foyer provides supported accommodation for young people aged 16 - 25 at risk of homelessness, staffed 24 hours a day providing a safe and encouraging environment for residents. In addition, our Youth Advice Centre is located adjacent to the Foyer which enables us to offer a range of services to young people living in the Foyer and in the wider community. 

We provide support to our residents to help them build essential life skills, identify their goals and work towards aspirations so that they can move on to enjoy fully independent futures. Our staff team comprises of Support Workers, Night staff and two Managers. Each Support Worker holds a caseload of residents and meets with them weekly to build a support plan and help them achieve their goals. 

In delivering the role, you will work on a rota shift pattern, ensuring young people at the service have non-judgemental, objective, and supportive staff during the day. You will work with the Managers and the wider housing team to provide effective day to day management of our accommodation project. This includes delivering one to one sessions and group work sessions to assist residents to develop personally and socially in order that they grow in confidence and move towards independence. You will help to contribute to a great working environment, with a calm, yet assertive manner, being able to handle potentially difficult situations. You will also support young people to safeguard themselves against abuse and risk.

Based on site, this role is on a seven-day rolling rota, including weekends and bank holidays. There is a small amount of lone working, but you will get to know the team and project, along with extensive training prior to starting on a rota.

ABOUT YOU: We know that there are great candidates who will not fit everything described, or who have important skills we have not mentioned. If that is you, please do not hesitate to apply and tell us about yourself.

This is a dynamic and varied role; you will be passionate about being involved in the support and growth of young people. Ideally, you will have knowledge and experience of working with young people, knowledge of housing and welfare benefits, along with an awareness of all aspects of safeguarding.

You will enjoy working in a fast-paced environment, working in a client facing role, with the ability to self-motive to drive to deliver an outstanding service. You will already have clear verbal and written communication skills, good IT, and keyboard skills. In addition, you will have the ability to de-escalate volatile situations and manage challenging behaviour appropriately.

CLOSING DATE: 2 August 2024 at midnight.We reserve the right to close this advert early if a successful candidate is found, so please submit your application as soon as possible.

Successful candidates will already have the right to live and work in the UK.

An inclusive workplace - We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. We encourage applications from people from all sections of the communities that we serve. 

Accessibility - If you require assistance or have questions regarding the application process, please contact us.

YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced Disclosure (including the Children’s barred list and the Adults’ barred list) via the Disclosure and Barring Service (DBS.)

Internally your job title will be Recovery Worker.

You’re caring, flexible and creative, thrive under pressure, know how to connect with people at all levels and really enjoy helping others to live as independently as possible. You’d also like to be part of an organisation that counts on the professionalism, insight, expertise and passion of its staff to inspire individual recovery for the people they work with. Welcome to Richmond Fellowship’s Chapel View as a Recovery Worker.

At Chapel View we support a number of individuals to live independently in a supported housing environment. We also support clients living in the community in and around Kendal and the South Lakes area. We work a two shift system covering the hours between 9am and 8pm, Recovery Workers will work every other weekend between 9am – 5pm. The rota is based on a four week fixed basis. We are CQC registered for personal care although most of our current work is classed as support work rather than care work. We are a small team, as a Recovery Worker you will work with all of our clients and at the same time you will be a key worker for selected clients.

We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone. That’s where you come in. Responsible for helping and inspiring the people who use our services to maintain their tenancy and independence in the community, we’ll rely on you to work with them to come up with a personal support plan that will see them achieve their goals and aspirations. Whether it’s developing their domestic and finance management skills or accessing work, leisure or educational opportunities, one thing’s for sure ‐ you will have every chance to shine.

No relevant experience is required as full training will be provided, although candidates with an understanding of mental health issues and/or lived experience would be welcomed. More important is your caring and compassionate nature and empathy and enthusiasm for helping others. Whatever your background, you’ll need to be happy to work both independently and within a team and willing to be part of a weekly rota system and available for on call duties.

In return for your skills and enthusiasm, this role comes with some really great benefits and excellent training and development opportunities.

This is a permanent full-time role requiring the post holder to work 37.5 hours per week.

Clean Driving Licence and access to a car for work required.

We are committed to increasing our diversity and welcome applications from those with Lived Experience.

This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.

On 1st June 2024, Richmond Fellowship, part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence merged with Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. In October 2024, Humankind will be renamed to reflect the new organisation.

Internally your job title will be Recovery Worker.

You've got a good understanding of mental health issues and really enjoy supporting others to achieve independence and lead their own recovery. All you need is the perfect environment to put your skills to great use. Welcome to Bakery Court as a Recovery Worker. 

Right now, our Supported Housing service in Ulverston is looking for someone like you to work with us, supporting individuals through their recovery journey, providing innovative recovery and crisis service interventions. Day-to-day, you will work with individuals to support the development and delivery of ‘client led’ recovery and safety planning, helping others to regain sustainable control over their challenges and maximise independence.  And, when it comes to liaising with statutory and voluntary agencies to give people access to a full range of services, again, we’ll rely on your expertise.

We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone. That’s where you come in. Responsible for helping and inspiring the people who use our services to maintain their tenancy and independence in the community, we’ll rely on you to work with them to come up with a personal support plan that will see them achieve their goals and aspirations. Whether it’s developing their domestic and finance management skills or accessing work, leisure or educational opportunities, one thing’s for sure ‐ you will have every chance to shine.

No relevant experience is required as full training will be provided, although candidates with an understanding of mental health issues and/or lived experience would be welcomed. More important is your caring and compassionate nature and empathy and enthusiasm for helping others. Whatever your background, you’ll need to be happy to work both independently and within a team and willing to be part of a weekly rota system.

In return for your skills and enthusiasm, this role comes with some really great benefits and excellent training and development opportunities.

This is a permanent, part-time post requiring the post-holder to work 15 hours per week.

We are committed to increasing our diversity and welcome applications from those with Lived Experience.

This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.

To apply, please send a CV and covering letter explaining why you feel you are right for the role.

On 1st June 2024, Richmond Fellowship, part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence merged with Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. In October 2024, Humankind will be renamed to reflect the new organisation.

Internally your job title will be Recovery Worker

You’re caring, flexible and creative, thrive under pressure, know how to connect with people at all levels and really enjoy helping others to live as independently as possible. You’d also like to be part of an organisation that counts on the professionalism, insight, expertise, and passion of its staff to inspire individual recovery for the people they work with. Welcome to Richmond Fellowship’s Windsor Road as a Recovery Worker.

Windsor Road service offers 11 beds to people experiencing mental ill health.  We are a CQC registered residential care home. We offer individual one to one interventions and sessions such as social anxiety, anxiety, finance and budgeting, positive self-image, building self-esteem, support with diet and nutrition, healthy eating, sleep hygiene, DBT skills, building resilience, life skills, solution-based therapy, stress management etc. We offer a range of activities in our service planner including a daily coffee morning, a ‘here and now’ group,  community gardening, cooking, arts and crafts, social inclusion and family and friends’ days.  We support our residents with daily living skills where this is needed, such as support with shopping and cleaning tasks, this could include prompting or supporting alongside them. We also work closely with other agencies and our residents wider care teams, so good communication skills are required. And of course, all of this is recorded on our information management systems, so good record keeping and documentation is also essential. Our service consists of 8 24/7 Recovery Workers, a Service Manager and Registered Manager.

We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone. That’s where you come in. Responsible for helping and inspiring the people who use our services to achieve independence in the community, we’ll rely on you to work with them to come up with a person-centred support plan that will see them achieve their goals and aspirations, as part of your key worker role. Whether it’s developing their domestic and finance management skills or accessing work or volunteering or educational opportunities, one thing’s for sure ‐ you will have every chance to shine.

Care home, mental health support or social care experience is preferred. You will be required to administer medication and complete a medication qualification and the care certificate. Candidates with an understanding of mental health issues and/or lived experience would be welcomed. More important is your caring and compassionate nature and empathy and enthusiasm for helping others. Whatever your background, you’ll need to be happy to work both independently and within a team and willing to be part of a weekly rota system and available for on call duties as well as completing sleep in shifts.

In return for your skills and enthusiasm, this role comes with some really great benefits and excellent training and development opportunities.

This is a permanent part-time requiring the post holder to work 30 hours per week.

The post holder will be required to work a minimum of one sleep-in shift per week.

We are committed to increasing our diversity and welcome applications from those with Lived Experience.

This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.

To apply, please send a CV and covering letter via our website explaining why you feel you are right for the role.

On 1st June 2024, Richmond Fellowship, part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence merged with Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. In October 2024, Humankind will be renamed to reflect the new organisation.

Barnet Mencap has been helping people with learning disabilities and/or autistic adults in the London Borough of Barnet for over 50 years. We provide supported accommodation, leisure and learning activities, information, advice, and guidance, and so much more. All while being committed to equal opportunities and the safeguarding of children and adults.

We know job satisfaction, flexibility, work/life balance, and a great team are incredibly important. So, at Barnet Mencap, in addition to offering 30 days of annual leave per year (including Bank Holidays), we have a TOIL system to allow flexible working. There will need to be some face-to-face work, but there will also be opportunities to work from home and/or have different working patterns as agreed by your manager. Travel expenses can be claimed, at the agreed rate, for journeys that are necessary in the course of your work; and claims for additional expenses will be reimbursed in accordance with our expenses policy. We also have auto-enrolment into a pension scheme with employer contributions in place, and all staff qualify for schemes like the Blue Light card.

We are looking for a focused individual to join our caring, passionate, and diverse team in supporting adults with moderate learning disabilities and autistic adults to live independently in housing situations of their choice. This role gives challenge and satisfaction and will suit someone that has:

• Experience of working with adults with learning disabilities and autistic adults in a community setting
• A good team member
• Understanding of the issues faced by people with learning disabilities and autistic people living independently and the skills to meet their practical, social and emotional needs
• A ‘Person Centred Planning’ ethos
• Excellent communication skills
• Good record keeping skills

The successful candidate will be required to complete an enhanced Disclosure and Barring Service check in line with Section 115 of The Police Act 1997.

Are you looking for an opportunity to start your career supporting vulnerable adults?

About the role

We have an exciting opportunity for an Assistant Support Worker (known internally as Duty Worker) to join the team. You will develop valuable skills and experience while playing a key role in providing support to St Mungo’s clients.

You'll be joining the growing teams across The Hammersmith and Fulham Housing Pathway, a Supported Accommodation Pathway which includes vital services such as semi-independent, gender specific safe spaces and services for people with complex support needs. This role is at The Coninghams, which is a 31 bed complex needs accommodation.  

Our aim is to support people who have recently been sleeping rough, or who may be experiencing long term homelessness and work with them to develop the skills, networks and confidence to live independently in the community.

In this role you will jointly manage the safe day to day running of the project with other members of the team and provide basic support and advice to clients. You will be the first point of contact at Reception for clients and visitors and have the opportunity to maintain a welcoming and supportive environment within the project. You will coordinate Health and Safety checks and administrative duties while working alongside the team to provide a person centred support to residents and clients.

About you

This role is ideal for people looking to develop a career in the sector; a number of current Managers started their career as Duty Workers. In addition you will have:

• Some experience of dealing directly with the public and/or clients or customers in a busy service environment and good communication skills.
• Personal experience of homelessness and/or an understanding of and empathy with the issues faced by homeless or vulnerably housed people.
• A genuine interest in helping vulnerable people to make positive changes in their life, and the willingness to develop these valuable skills.

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

When you're ready to apply click the ‘Apply Now’ Button to start your online application form.

Closing date: 10am on 31 July 2024

Interview and assessments on: TBC

What we offer

• Excellent Development and Growth Opportunities
• A Diverse and Inclusive Workplace
• Great Pay and Other Benefits

We are looking for a well-organised, highly motivated and passionate individual to join our team as a full-time Youth Worker (Youth Voice), supporting our mission to enable young people who are homeless, facing homelessness or unsafe to achieve independence and positive futures.
The successful candidate will work within the Youth Work Team to deliver our frontline drop-in service and support our weekly and monthly activities to all young people experiencing homelessness.
You’ll specialise in ensuring a diverse range of young people’s voices are heard, facilitating inclusive activities which increase youth participation across all our services and leading on the delivery of our youth forums. We have an ambitious plan to improve and accelerate our youth voice strategy and this role will be at the heart of this delivery.
You should be experienced in designing, planning and facilitating a range of activities and group work with and for young people and be able to work dynamically in a fast-paced day centre environment. We are looking for candidates who are passionate about youth engagement and skilled in bringing out the ideas, voices and opinions of young people to shape service delivery. We are particularly keen to hear from candidates with a background in running participatory youth projects, co-production, youth engagement sessions and/or community engagement.
The ideal candidate is a team player who enjoys working collaboratively across our organisation. This role also includes working closely with our Campaigns, Impact and Policy team to ensure young people’s voices are at the heart of our external campaigning work.
Finally, you will also be committed to the safeguarding of young people and delivering an inclusive and trauma-informed service.

This role will be based at our day centre in Camden, with some travel to other New Horizon projects within London.

Closing date for applications: Monday 29th July, 9am 2024
Interviews: Tuesday 6th August 2024

*Please note interview dates are fixed and will not be changed.
 

Job Title: Support and Development Worker 

Department: England Service Team 

Reports to: Senior Support & Development Worker 

Salary: £28,471 (pro rata for Part-time) 

Hours: 35 hours a week over 5 days (Part-time will be considered) 

Location: Home based – with travel across Teesside, County Durham, Northumberland, Cumberland and Tyne & Wear and neighbouring areas. Occasional travel across wider areas and nationally will be required. 

We are looking for someone who can cover the Teeside, County Durham, Northumberland, Cumberland and Tyne & Wear area. You will be home based but will be required to attend clinics, events and meet members one to one where necessary within your allocated area and occasionally across wider areas and nationally. 

Purpose of Job 

To deliver a high-quality service to and facilitate opportunities for individuals with spina bifida and/or hydrocephalus and their families/carers through Shine membership.  To empower and enable members Living with the conditions to lead healthy and happy lives through greater independence, better condition management and by creating links to the Shine community across England. 

SHINE has just under 14,000 members with Spina Bifida and/or Hydrocephalus. This post will bring a real focus to the County Durham, Northumberland, Cumberland & Tyne & Wear area and will be an exciting opportunity to engage with members and develop and deliver the services we offer. 

Our Little Stars project for 0–12 year olds has been established for over 3 years supporting younger members and their families with their diagnosis and beyond. We also have a growing Teen membership known as FIRE (Friendship, Independence, Resilience, Equality) Working alongside our multi skilled, established team, you will be supporting members across all age groups and building on the great foundations already in place. 

Core role 

• To provide information to individuals, families, carers affected by Spina Bifida and/or Hydrocephalus including hard to reach communities living within your area. 

• To provide advice, support and guidance to enable people with Spina Bifida and/or Hydrocephalus to access the correct benefits to become financially stable, the right services to improve their health and well-being, and to better co-ordinate their support and independence through a variety of methods. This will include attending specialist clinics in the area to engage with them. 

• To refer individual members and/or their families/carers to the most appropriate source of expertise and support in Shine’s Health team and other designated leads within the organisation, or signpost to external agencies as appropriate. 

• To develop age-specific groups and peer support networks which will provide opportunities for people with Spina Bifida and/or Hydrocephalus to connect and interact, enabling social opportunities and to share experiences, support and learn from each other. 

• To work with and develop opportunities for Shine volunteers. 

• To contribute to the delivery of regional and national programme of events to Shine’s membership, based on identified need and interests, geographical location and age. These will be face to face and virtual events.

• To provide information to professionals working with those individuals and families affected by Spina Bifida and/or Hydrocephalus. 

• To raise greater awareness of Spina Bifida and/or Hydrocephalus amongst professionals, external organisations and the general public through presentations, training and attendance at professional events. 

• To actively promote membership of Shine to people with the relevant conditions. 

• To keep clear and accurate records for monitoring and evaluation using our Salesforce database system. 

• To work with other service, fundraising, marketing, trust and foundations colleagues and Shine’s membership to identify and seize potential fundraising opportunities for long-term sustainability of the work. 

• To prepare and keep up to date a directory of relevant contacts across the area and to share relevant information with colleagues. 

• To undertake administrative duties as required of the role. 

• Any other duties in line with the job role. 

Essential criteria 

• Ability to travel across the designated areas

• Flexible working hours. This may include some evenings and weekends 

• Ability to work from home 

• The ability to be motivated and work on your own initiative with lone working from home, whilst also travelling across the area and Region to be part of the wider dispersed team. 

• Full Enhanced DBS checks and referencing will be completed 

Experience and qualifications – essential 

• At least two years’ recent experience of delivering support and advice services 

• Experience of working with people of all ages with disabilities 

• At least two years’ experience of advising on one or more of the following: 

health and wellbeing; independence; benefits; education and learning; employment; developing friendships and social skills; reducing isolation; social care; housing

• Experience of developing and delivering opportunities to enable and empower people with disabilities to achieve their goals towards independence. 

Knowledge, skills and abilities – essential 

• Understanding of spina bifida and hydrocephalus and of the issues and challenges faced by people living with these conditions 

• Ability to work with people individually and to facilitate and run group activities and events 

• Excellent communication skills both verbally and written 

• IT literate with a good knowledge of computer systems and programmes (e.g. Word, Excel, PowerPoint) and use of databases 

• A non-judgemental approach to working with people 

Experience and Qualifications – desirable 

• Hold a qualification in a health, nursing, social care or disability related field 

• Experience of working in the third sector in a paid or unpaid capacity 

Knowledge, skills and abilities – desirable 

• Understanding of the role peer support plays in enhancing services and support to members 

• An awareness and understanding of how to use social media and its effectiveness in reducing social isolation 

In return, Shine will offer you: 

• A competitive salary of £28,471 (pro-rata for part-time hours) 

• 3% pension contribution 

• 25 days holiday plus bank holidays + additional discretionary leave between Christmas and New Year (pro-rata for part-time hours) 

• Support to learn and develop 

• Opportunity to purchase additional annual leave 

• Broadband allowance

• Additional annual leave due to length of service 

If you would like to have a chat about the role in more detail or have any questions, please give us a call and ask to speak to Gill Valentine, our Director of Services. 

Shine is a Disability Confident employer and will offer guaranteed interviews if a disabled applicant meets the minimum criteria for the job. 

To apply please submit your CV and supporting statement, which should outline your interest and explain how you meet the role criteria.

*Please note applications without a supporting statement will not be accepted* 

Closing date: Sunday 4th August 2024 at 11pm

Interviews:  Thursday 15th August 2024 (Virtual) 

Please note: we reserve the right to interview suitable candidates before the closing date, therefore we encourage applications as soon as possible. 

Internally your job title will be Recovery Worker.

You’re caring, flexible and creative, thrive under pressure, know how to connect with people at all levels and really enjoy helping others to live as independently as possible. You’d also like to be part of an organisation that counts on the professionalism, insight, expertise and passion of its staff to inspire individual recovery for the people they work with. Welcome to Richmond Fellowship’s Adelphi Court as a Recovery Worker.

Adelphi Court is a mental health, supported housing and community based service, working to a recovery model. We provide a range of support services for people with mental ill health to access in their local community, including outreach support, peer support and supported housing. We have been operating in the area for a number of years and offer a staffed service to our residents aged 18 and upwards. Our service is partially staffed between the hours of 09:00 and 21:30, with a mixture of shifts to cover service delivery. You will be required to work every second weekend.

We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone. That’s where you come in. Responsible for helping and inspiring the people who use our services to maintain their tenancy and independence in the community, we’ll rely on you to work with them to come up with a personal support plan that will see them achieve their goals and aspirations. Whether it’s developing their domestic and finance management skills or accessing work, leisure or educational opportunities, one thing’s for sure ‐ you will have every chance to shine.

No relevant experience is required as full training will be provided, although candidates with an understanding of mental health issues and/or lived experience would be welcomed. More important is your caring and compassionate nature and empathy and enthusiasm for helping others. Whatever your background, you’ll need to be happy to work both independently and within a team and willing to be part of a weekly rota system and flexible hours.

In return for your skills and enthusiasm, this role comes with some really great benefits and excellent training and development opportunities.

This is a permanent part-time role requiring the post holder to work 30 hours per week.

We are committed to increasing our diversity and welcome applications from those with Lived Experience.

To apply, please send a CV and covering letter explaining why you feel you are right for the role.

On 1st June 2024, Richmond Fellowship, part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence merged with Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. In October 2024, Humankind will be renamed to reflect the new organisation.

Internally your job title will be Recovery Worker. 

You’re caring, flexible and creative, thrive under pressure, know how to connect with people at all levels and really enjoy helping others to live as independently as possible. You’d also like to be part of an organisation that counts on the professionalism, insight, expertise and passion of its staff to inspire individual recovery for the people they work with. Welcome to Richmond Fellowship’s Anfield Villas as a Recovery Worker.

Liverpool SHS is a mental health, 12 hour supported housing and community based service, working to a recovery model. We provide a range of support services for people with mental ill health to access in their local community, including outreach support, tenancy support, peer support and supported housing. We have been operating in the area for a number of years and offer a staffed service to our residents aged 18 and upwards.

We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone. That’s where you come in. Responsible for helping and inspiring the people who use our services to maintain their tenancy and independence in the community, we’ll rely on you to work with them to come up with a personal support plan that will see them achieve their goals and aspirations. Whether it’s developing their domestic and finance management skills or accessing work, leisure or educational opportunities, one thing’s for sure ‐ you will have every chance to shine.

No relevant experience is required as full training will be provided, although candidates with an understanding of mental health issues and/or lived experience would be welcomed. More important is your caring and compassionate nature and empathy and enthusiasm for helping others. Whatever your background, you’ll need to be happy to work both independently and within a team and willing to be part of a weekly rota system and available for on call duties.

In return for your skills and enthusiasm, this role comes with some really great benefits and excellent training and development opportunities.

This is a permanent full-time role requiring the post holder to work 37.5 hours per week.

We are committed to increasing our diversity and welcome applications from those with Lived Experience.

This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.

To apply, please send a CV and covering letter explaining why you feel you are right for the role.

On 1st June 2024, Richmond Fellowship, part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence merged with Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. In October 2024, Humankind will be renamed to reflect the new organisation

Internally your job title will be Recovery Worker

You’re caring, flexible and creative, thrive under pressure, know how to connect with people at all levels and really enjoy helping others to live as independently as possible. You’d also like to be part of an organisation that counts on the professionalism, insight, expertise and passion of its staff to inspire individual recovery for the people they work with. Welcome to Richmond Fellowship’s Oxford House as a Recovery Worker.

Oxford House Supported Housing is tailored for each individual using the service with the ultimate goal to help individuals manage their accommodation and assist with reintegration back into independent living and the wider community.

We support individuals to gain or regain skills and confidence to achieve greater independence. We support individuals to access community groups and promote socially inclusive activities.

Oxford House also run a community-based service, supporting individuals living with mental ill health to build confidence and self-esteem and help them to develop links within the community.

We provide holistic support in all areas affecting wellbeing including employment, finances, accommodation, and social activities. Due to the nature of the role a driving licence and access to a car is essential.

We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone. That’s where you come in. Responsible for helping and inspiring the people who use our services to maintain their tenancy and independence in the community, we’ll rely on you to work with them to come up with a personal support plan that will see them achieve their goals and aspirations. Whether it’s developing their domestic and finance management skills or accessing work, leisure or educational opportunities, one thing’s for sure ‐ you will have every chance to shine.

No relevant experience is required as full training will be provided, although candidates with an understanding of mental health issues and/or lived experience would be welcomed. More important is your caring and compassionate nature and empathy and enthusiasm for helping others. Whatever your background, you’ll need to be happy to work both independently and within a team and willing to be part of a weekly rota system and available for on call duties.

In return for your skills and enthusiasm, this role comes with some really great benefits and excellent training and development opportunities.

This is a permanent part-time role requiring the post holder to work 30 hours per week.

We are committed to increasing our diversity and welcome applications from those with Lived Experience.

This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.

To apply, please send a CV and covering letter explaining why you feel you are right for the role.

On 1st June 2024, Richmond Fellowship, part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence merged with Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. In October 2024, Humankind will be renamed to reflect the new organisation.

We're looking for a kind, compassionate and resilient Support Worker to join our Assessment Centre service in Kensington and Chelsea.

£27,352.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you're making a difference? You'll feel at home here.

The aim of the project is to assess the individual over a 12-week period with the aim of identifying their support and housing needs. In that period, we will provide a bed for the customer to assist staff to carry out a detailed assessment to ensure that the recommendation for move on into alternative housing is captured correctly to assist move on for the individual into more suitable accommodation which is correct reflective of their needs based on our assessment/recommendation.

The service operates a model of personalised approach in order to address a wide range of presenting complex needs, which could range from mild learning difficulties, substance use (alcohol and drugs), offending, mental health, dual diagnoses, etc. We work closely with outside agencies in order to ensure that the individual is linked into getting the correct support whilst they remain at the assessment centre.
A major part of the Assessment Support Workers role is putting in the foundation with our customers around basic living skills and preparing the individual to be ready to move into alternative supported accommodation.

This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation.

What you'll do:

Undertake initial and continuous assessment of needs including support needs and daily living skills. This would include potential risks and an assessment of the customers independent living skills as a whole.
The initial and co-produced assessment will incorporate models of co-production, observation, and person-centred planning. This is with a view that it is solution focused as to provide a framework for progression towards independent living.
Liaise with partner agencies regarding the assessment process seeking advice and guidance as to specialist input and clinical input as part of multi-disciplinary assessment process.
Create support/ action plans for providing appropriate services based on the assessment and reflecting the services and resources available.
Empower customers to be part of the local community and active participants in the local community as part of a Recovery Capital model.
Liaise with partner agencies regarding making referrals where an unmet need has been identified via the multi-agency assessment.
Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible.
Undertake key-working responsibilities for a caseload assigned by the Team Leader/Manager
Support customers to undertake all domestic tasks as past of the assessment of daily living skills, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation.
Develop and maintain links with all key agencies and service providers in the local community.
Co produce In Reach services at the Assessment Centre so that we are able to action plan jointly with partner agencies and feed into any action plans in regard to customers support needs e.g. Substance Misuse treatment plans
Attend training and workshops that are delivered via partner agencies were possible to provide a through and up to date assessment.
Empower customers to ensure they receive the service and benefits they are entitled to, including assessment and support of budgeting and debt management to garner their tenancy readiness.
Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards.
Adhere to Look Ahead's Policies and Procedures
Engage in learning and development activity to increase knowledge and skills.
Provide day-to-day instruction of domestic staff/Personal Support Assistants where appropriate.
Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

About you:

Exudes a warm friendly presence and open behaviour.
Prefers working as part of a group or team.
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement.
Flexible.
Open to feedback and self development.
Has a practical and logical mind and is naturally well organised.
Thrives on change and enjoys dynamic diverse environments.
Is confident with high levels of self-esteem.
Is respectful, articulate and sensitive in style of communication.
Is motivated towards excellence and improvement of personal performance with a can do attitude.
Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement.
Ability to cope positively with challenging and diverse behaviour.
What you'll bring:

Essential:
NVQ Level 2 or equivalent or experience within charity/social care sector