Advice And Support Team Leader Jobs in Crayford, Kent
Age UK are recruiting for Network Engagement & Support Managers to work closely with a regional allocation of local Age UK partners to:Establish strong relationships with local leaders in particular COs and Chairs and develop a comprehensive understanding of each allocated partner, their strategy, priorities, specialisms, and challenges acting as a sounding board for strategic development, planning and problem solving.
Facilitating effective connections and engagements that enable knowledge sharing and learning and specialist or peer support between partners, the national organisation, within regions and with outsourced support where appropriate.
To be a subject matter expert on allocated local partners, gathering intelligence and disseminating appropriately, advocating on behalf of the network by working collaboratively across the team and division to give an amplified voice to partners within the national organisation and governance.
This is a home-based role for UK based candidates only.
There is a requirement to travel to Network partners across the UK as and when required. This may include overnight stays.
Age UK Grade 5N
Must haves:
- Excellent interpersonal and communication skills and demonstrable experience of building and maintaining effective working relationships with diverse stakeholders in a complex environment.
- Good influencing, negotiation and persuasion skills with senior managers and stakeholders to enable the delivery of positive solutions.
- Excellent organisational and planning skills with the ability to prioritise workloads, maintain systems, manage competing demands and work calmly and confidently under pressure.
- Excellent oral and written communication skills including developing board papers, reports and briefings, with a flair for adapting tone and message for different audiences.
- Proven ability to analyse complex information and make decisions/formulate recommendations quickly, communicating information clearly and accessibly.
- Proven experience of improving outcomes for stakeholders through collaboration and coordination along with an ability to use own initiative to take action.
- Well-developed understanding of the environment affecting statutory, private and voluntary sector organisations
- Well-developed understanding of charity governance and service delivery
Great to haves:
- Keen understanding of issues faced by older people.
- Knowledge of the role of statutory, voluntary and private sectors in relation to service provision for older people.
- Knowledge of services for older people, with a particular focus on those provided by local Age UKs.
What we offer in return
- Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
- Excellent pension scheme, life assurance, health cashback plan and EAP
- Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
- Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
- Blue Light Card Scheme
- You Did It Awards - recognition awards from £100-250.
Additional Information
All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Start date: ASAP
Key Responsibilities:
1. Assessing learner skills and needs to establish starting points/baseline, with other TAP staff
2. Setting up and supporting learners in work placements to develop their skills and gain meaningful experience
3. Observing and evidencing the learner journey (keeping detailed records), monitoring learner progress (including target progress)
4. Liaising with families and team around the learner as required and to contribute to reviews- ensuring learners are working towards their outcomes and aspirations
5. Supporting employers and learners to work together effectively- suggesting and implementing reasonable adjustments
6. To work with Curriculum Manager/Team Leaders to support learners during class days, helping to create learning materials as needed.
7. To work with Curriculum Manager/Team Leaders to support learners with travel training, wellbeing support and signposting to extracurricular/socials and community events
8. Working alongside the Engagement Officer to find, source and maintain employer relationships
9. To support learners during social events, insight days and trips
Please see job description for further information
Supporting autistic and neurodiverse adults into employment
The client requests no contact from agencies or media sales.
This is an opportunity to join Refuge as the Director of Service Delivery, providing leadership on all aspects of service delivery and survivor engagement.
Refuge is the largest domestic abuse organisation in the UK. On any given day our services support thousands of women and their children, helping them to overcome the physical, emotional, financial and logistical impacts of abuse and rebuild their lives.
Do you have significant experience of leadership in the field of domestic abuse combined with experience of running a large strategic business unit or department? If so, this is an exciting opportunity to join our senior leadership team, acting as trusted advisor to the CEO and Board on the formation, development and application of policy and strategic decisions relating to Service Delivery.
To be successful in this role, you will have an understanding of housing management and relevant legislation, a strong track record of influencing and giving professional advice to senior colleagues, and experience of leading and directing in crisis situations where there is a risk to the safety of staff and service users.
You will be rewarded not only through a competitive pay and reward package, but through the ability to grow and develop alongside hundreds of inspiring colleagues at all levels across Refuge dedicated to the important work that we do.
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
The client requests no contact from agencies or media sales.
About the role:
Our Health team has an exciting opportunity for three new roles to join the team. Two of these roles will be focused in our North London TST team, and one in our Lewisham hostel team with a focus on improving the barriers faced by those experiencing homelessness when accessing health care.
As a Health Lead, your role will focus on developing and embedding SHPs health approach into the services the charity provides. It will involve working with and supporting those living within our hostels who have underlying health needs to access and maintain the health care they need. To complete initial health screening tools, create a health support profile plan for each client and to make referrals to and support them in engaging with the correct services (i.e. dentistry, podiatry). In this role you will complete health mapping and use this information to influence partnerships formed with external services to help overcome barriers faced by those experiencing homelessness.
The approach taken with clients will be psychologically informed, incorporating an understanding of Personality Disorder, complex trauma and addiction. The outcomes for your role, include developing positive and sustained relationships of trust with clients, supporting them to engage in health care support and see an improvement in their overall physical health.
About you:
To be successful, you will have:
- A knowledge of (or willingness to learn) about common health issues and the barriers to health access that people experiencing homelessness may encounter.
- Ability to find ways to engage and develop relationships with clients who may have a low level of interaction with and/or suspicion of services.
- Good understanding of local level health set up/services i.e. homeless health providers and teams.
- Confidence in working both as part of a team and independently.
- Skills and understanding of creating and monitoring support plans and record-keeping with regards to client support, safety and safeguarding issues.
- The ability to advocate for and coordinate access to health care for clients with multiple disadvantage.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Important info:
Closing date: Sunday 13th October at midnight
Interview date: Wednesday 23rd and Thursday 24th October via Microsoft Teams
This post will require an Enhanced DBS check to be processed for the successful applicant.
The client requests no contact from agencies or media sales.
Senior Family Support Team Leader, 28 hours per week, £38,372 per annum, pro-rata (including London weighting). Westminster / Kensington & Chelsea. Fixed term to end March 2026
This is a highly rewarding role for a Senior Team Leader to manage and coordinate the Outreach and Befriending service, which include volunteer face-to-face befriending support in the home and community, and peer phone/virtual support sessions. The outreach service will target families from the DWP two-year list and New Birth lists as well as managing supervision of complex family caseloads in partnership with Children’s Centres/Family HUBS, midwifery, health teams and mental health services. The postholder will also support and manage other projects as required by Westminster/ Royal Borough of Kensington & Chelsea.
We are looking for someone who has project management experience including monitoring progress against objectives, managing budget as well as experience of managing staff and volunteers. Excellent I.T skills and the ability to plan, prioritise and deliver in tight timescales are essential.
You are required to have experience of writing reports to a high standard, as well as experience of working with a diverse range of people, including those experiencing deprivation. Experience of safeguarding and commitment to equal opportunities and diversity are essential.
The salary for 28 hours per week is £30,697.75 per annum.
Please visit our website to obtain the job description, full person specification, and the link to apply using our online system.
Please ensure that you cover all criteria on the person specification as this will be used for shortlisting purposes.
Closing Date: Sunday, 3rd November 2024
Interview Date: Tuesday 12th of November 2024
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The successful applicant will join a small, dynamic advice team offering advice and information to unpaid Carers in Wandsworth.
Senior Advice Office with Autism Lead
Salary: £31,786
Full Time (35 hours per week)
The successful applicant will have knowledge and experience of the issues as they relate to Carers. They will have experience of giving information and advice, particularly welfare benefits, as well as advocating on behalf of another and providing one to one support. They will have excellent communication and IT skills, and a commitment to working in the voluntary sector. In addition, they will have experience of project development, delivering frontline services and supervising staff.
Please provide a comprehensive cover letter telling us how you meet the requirements set out in the person specification
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
AAFDA was founded by Frank Mullane in memory of his sister Julia Pemberton and her son Will who were both killed by her ex-partner in 2003.
Each year, around 150 families lose a loved one to domestic homicide. The actual number of suicides as a result of domestic abuse remains unknown. Most of these families suffer significant problems including relationship breakdown, job difficulties/loss and mental and physical health issues. We help these families in many ways, our prime function being to provide families in England and Wales with specialist peer support and expert and specialist advocacy for the range of statutory reviews that will take place after domestic homicide.
AAFDA (Advocacy After Fatal Domestic Abuse) is a growing Charity and to meet the demands of this growth, we are looking for an exceptional candidate to join our team in a highly rewarding opportunity. Although home based, some travel will be required - frequency will be commensurate to the role. We welcome applications from candidates with experience of domestic abuse. We are also committed to diversity and strongly encourage applications from those with Black and/or Minoritised backgrounds.
Our Specialist Advocates support families impacted by fatal domestic abuse through provision of lay advocacy for and on behalf of families with a range of statutory service providers (e.g. those conducting reviews and inquiries, social services, police, housing) and work to build good relations between all parties. To ensure that families get the support they need, you will use AAFDA’s Home Office endorsed seven-step approach to working with individuals and families, to ensure that they receive the best possible support and advocacy to restore dignity and relief for families and to help them cope and recover. Through trauma-informed approaches, you will:
- listen to families and advocate for them in a complex system that too often treats them as passive participants and overlooks the value of their insight;
- provide information, support, guidance, advice and advocacy on Domestic Homicide Reviews, Mental Health Reviews, Inquests, Independent Office of Police Conduct inquiries and other types of Inquiries;
- manage families’ expectations of the legal and procedural processes facing them by supporting families in meetings with agencies such as health, police and local authorities;
- give families practical help on a wide range of issues - including help with letter writing or advocating with employers and local authorities on the families’ behalf;
- Support AAFDA in our bringing families together in AAFDA’s peer support events, such as the Hear Our Voice weekend and the on-line peer support Zoom sessions, where families can speak with others to share their experiences and stories. This will involve occasional evening work.
This role is offered on a full-time basis.
In return for joining us, we will offer you:
- 25 days annual leave per annum, plus bank holidays
- Excellent development and training opportunities
- Pension Scheme
- Healthcare Scheme
- Employee Assist Scheme
To apply for this role, please submit a supporting statement along with your CV.
Closing date: 5pm on the 17th October.
Applicants will be shortlisted according to how well they meet the criteria in the person specification. Please highlight and explain how you meet these in your supporting statement. If you have been shortlisted for interview, you will be informed by email. Regrettably, we are normally unable to acknowledge unsuccessful applicants. Please note that we will not progress applications where the supporting statement does not address the criteria for the role being applied for.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for an experienced leader to run our Crosslight Branch, staff and volunteers in West Kent (with locations in across Tonbridge, Sevenoaks and Tunbridge Wells), and to provide debt advice, case management, and money education to Crosslight’s service users.
Our ideal candidate has prior debt advice experience combined with experience of leading and supervising staff and volunteers. We understand that these are unique skills and therefore if you have leadership experience gained in other social welfare settings, there may be an opportunity to train as a debt advisor if you can demonstrate that you possess the skills, maturity and determination to become proficient in this element.
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3-5 days per week (flexible working options considered)
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Hybrid working: it is expected that a minimum of 3 days per week will be spent working at locations where we have offices or where we provide services to our clients
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Based in Tonbridge with travel to West Kent sites, and occasional travel to London
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Elizabeth House Community Centre has been a cornerstone of the local community for over 100 years, dedicated to serving the needs of local residents and communities. Highbury Vale Blackstock Trust is the Charity founded to save and manage Elizabeth House.
Our vision is for Elizabeth House to be the heart of a thriving local community, where everyone has the power to effect positive change. Our mission is to build a stronger, more resilient community by providing a safe space, relevant activities, and meaningful support for all.
The Community Leader will oversee the management of our community services and activities, ensuring the programmes align with local needs, our strategic goals and available funding.
Key Responsibilities
·Design and implement a comprehensive activities programme that addresses the social, educational and wellbeing f the community.
·Manage the day-to-day operations of our programme, ensuring the seamless delivery of activities and collaborating with all stakeholders to provide high-quality, holistic services.
·Ensure effective project management practices are consistently applied in your work, fostering efficiency and accountability.
·Oversee the monitoring, evaluation, and reporting of all community activities, ensuring they align with funding requirements and high-quality reports are provided to funders and partners.
·Work closely with colleagues and key stakeholders to identify funding opportunities, and prepare and submit high-quality funding applications.
·Build trust and strong relationships with local residents by organising co-production, engagement and consultation opportunities that involve people with lived experience.
·Collaborate with community members to develop and support campaigns that drive change for specific resident groups and continuously improve our referral processes to provide comprehensive support.
·Work with partners, community-led groups, and representatives across various sectors and organisations to enhance support for community members.
·Develop engaging marketing materials, including leaflets, website content, and social media posts, to ensure our services are widely advertised and accessible to a diverse audience.
·Oversee all administrative aspects of project activities and coordinate volunteer and staff schedules.
Please see the full job pack attached with detailed responsibilities and person specification.
Key information
Salary: £37,000 – 39,000 per annum (pro rata £31,700 to £33,400)
Hours: 30 hours per week (over a minimum of 4 days)
Contract: Fixed term contract until 30 April 2026 (extension subject to funding)
Holidays: 25 days per year plus bank holidays (pro rata)
Report to: Executive Director
Line-manage: 1 Community Development Coordinator and 3 Community Organisers
Please submit a CV and tailored covering letter via Quick Apply.
Closing date: Sunday 13 October.
Acting as a community ‘anchor’, we build trust and bring people together so that we can connect residents to practical support and opportunities.
The client requests no contact from agencies or media sales.
Community Leader (Director) - L'Arche London
ABOUT THE ROLE
Hours of work: 37.5 hours per week (occasional evenings and weekends)
Salary: 57,000-60,000 per annum (including London weighting)
Place of work: L'Arche London Community Office, West Norwood, SE27
Some travel and overnight stays will be required within the UK
Contract type: Permanent
Closing date: Sunday 29 September, 11:59pm
As well as joining a friendly Community, where you will be well supervised and supported, and benefit from L’Arche’s mentorship programme, these are some other benefits you get by working for us:
- Paid sick pay, up to a maximum of 7wks (depending on length of service)
- Enhanced Maternity, Adoption/Surrogacy, and Paternity Pay (depending on length of service, details available on request)
- Interest free loans and salary advances available
- Free eye tests and a contribution towards the cost of glasses if you need them for work
- Free DBS / PVG checks
- Free SSSC registration
- Free Blue Light Card
- Professional membership fees paid if they are directly relevant to your role
- Free Employee Assistance Programme available to everyone
- Up to 5 days paid compassionate leave
- Up to 6 days paid (pro rata) for time off for emergency dependents leave
- Carer and Childminder costs available in some circumstances to facilitate attendance at residential meetings
- Paid mileage costs at HMRC rate
- Working from Home Allowance for those in office-based roles but for whom no office is provided
- Specialist bereavement counselling for employees and their family members
- Free Life Assurance up to 4 times gross annual salary
- Access to the Bike to Work scheme
- Joining shared meals since cooking and having a meal together is what we are all about
Main purpose of the role:
The Community Leader (Director) leads the Community in living the mission of L’Arche in our community life, by providing outstanding, person-centred and financially sustainable care and support services, by support for shared community and spirituality, and by engagement with the wider community around us.
Are you a leader who can:
- Inspire and lead a diverse and talented community of over 100 individuals with and without learning disabilities - people we support, employees, volunteers, long-term friends and members.
- Oversee and develop £2.5 million worth of registered care, supported living, and day services, ensuring compliance with CQC requirements, alignment with the L’Arche vision and values, and maintaining financial sustainability.
- Lead a team of 70 employees through strategic direction, effective processes and service delivery, and emotionally intelligent, collaborative, forward-thinking people management.
- Represent L’Arche London externally in fundraising efforts, outreach to build local partnerships, and participation in L’Arche UK leadership and governance forums.
- Embody and advocate for the L’Arche ethos of cultivating deep, long-term, and mutually transformative relationships between individuals with and without learning disabilities.
- The L’Arche London Community includes nine supported living services, one registered care home, and two day workshops, serving 34 individuals—all located within a mile of West Norwood Station.
The Role
- Lead a community that intentionally responds to the needs, choices and context of our members, and is faithful to the L’Arche UK Vision and Values, and Mission statement, and to a co-created Community Mandate and plan.
- Maintain and enhance high-quality, person-centred care, support, and housing for people with learning disabilities, both at home and in our day services. .
- Ensure the Community’s financial sustainability through robust financial planning and management.
- Foster a culture that maximises the voice and power for people with learning disabilities, and builds listening and collaboration between Community members with and without learning disabilities (including through an active Community Support Group, Community Council, Community Gatherings, listening circles, and other forums).
- Lead and manage a diverse, committed, and engaged leadership team to achieve objectives, set a positive culture, and support the personal and professional growth of our leaders.
- Cultivate an open, creative, and inclusive spiritual life, inviting everyone in the Community to deepen their collective growth. Support and encourage events that build community belonging.
- Model, advocate for, and embrace the L’Arche ethos of deep, long-term, and mutually transforming relationships between people with and without learning disabilities.
- Be a visible representative of L’Arche locally, developing relationships with community houses, surrounding neighbourhoods, local authorities, professional organisations, schools, faith communities, and L’Arche worldwide.
- Contribute to the national work programmes of L’Arche UK, and collaborate with Community Leaders of other L’Arche Communities, to share skills, best practice and resources.
About you:
- Senior leadership experience in support to adults with learning disabilities (or transferable skills and experience in a closely-related field).
- Experience leading and managing an organisation to deliver results, and to change in response to risks and opportunities.
- Experience leading and developing diverse teams to flourish, individually and together.
- Good financial planning skills and experience successfully managing a substantial budget.
- Evidence of the ability to think strategically, and work collaboratively to turn strategies into deliverable and measurable plans.
- Passionate about person-centred support, authentic relationships, and full opportunities for people with disabilities.
- Enthusiastic about the values, and mission of L’Arche, with the wisdom to combine our different needs, voices and priorities into an inclusive, dynamic, and nurturing community.
- Collaborative and resilient leader, skilled in setting culture and direction, coaching people, addressing under-performance, and adapting to various people and styles.
- Emotionally intelligent, with compassion, self-awareness, courage, integrity, and humility and a readiness to be present and visible to people across the Community.
- A good listener, able to reflect and lead others in reflective practice, receptive to mentorship and seeking help.
- Organised and capable of prioritising, delegating, and working autonomously.
- Able to listen to the whole community, and foster free speech, innovation, creativity, collaboration and consensus.
- Effective communicator, adept at adapting to diverse groups and individuals, including those with learning disabilities.
- Committed to build a diverse community that includes people of different ages, abilities, cultures, nationalities, sexualities, faith perspectives, and life experiences.
- Dedicated to ongoing professional and personal development, with a commitment to acquiring new knowledge and skills relevant to the role.
About us
In L'Arche London, we are intentionally inclusive, bringing together those with and without learning disabilities, in our community of more than 100 people. One of the L’Arche UK communities, we’re re part of a federation that includes over 150 communities across 37 countries and 6 continents.
Our community includes over 30 people with learning disabilities, with lots of different support needs, who we support at home and in our workshops. Alongside them are dedicated community members, volunteers, friends and neighbours, all integral in fostering a warm and inclusive atmosphere. Our team of employed assistants provides further support and care to our core members.
We have lots of diversity and lots of opinions. We love people, we love our busy, vibrant city, and we welcome everyone to build a community that values each individual and embraces the beauty of differences. Since 1977, our mission has been to create an environment where diversity is celebrated, creativity cherished, and independence nurtured. Together, we want a more inclusive, compassionate world.
A full job description and person specification can be found in the attached Recruitment Pack.
The closing date is midnight on Sunday 29 September 2024.
First round interviews are expected to take place between 10 and 16 October.
To apply, please read the full job description and person specification and answer the questions on our online application form.
Please also read our privacy notice for job applicants.
Our inclusive communities challenge people to think differently about disability
The client requests no contact from agencies or media sales.
Are you looking for an opportunity to gain experience in the homelessness sector and to develop your career working for charity that makes a real difference to the lives of vulnerable adults?
About the role
This role offers an exciting opportunity for you to play a key role in supporting the Executive Team at St Mungo’s by providing a range of services to ensure that their work runs smoothly and efficiently. As an Executive Administrator for the Executive Team, you will work within a supportive and collaborative team with your Executive Support Team Leader. You will be exposed to the inner workings of a large charity, with consistent and varied opportunities to learn about what the Executive Team and Leadership Team at St Mungo’s does, and how they do it.
In this role you will:
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Attend and provide support, including minute-taking, for a range of key organisational meetings. This will give you exposure to the strategic decision making and operational problem solving that takes place at a senior level in our work to end homelessness and rebuild lives.
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Build relationships and work closely with members of our Executive Team, providing administrative support to at least 2 Executive Directors and establishing and maintaining effective processes.
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Work collaboratively with the Team Leader to ensure that efficient and effective administrative support is consistently provided.
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Have the opportunity to learn about all areas of our work and explore your interests. You will also have the opportunity to volunteer in other areas of the organisation, and to get involved in our commitment to Equity, Diversity, and Inclusion.
About you
We are looking for an enthusiastic, proactive, and well-organised person for this Executive Administrator role. To succeed in this role you will have:
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Strong written and verbal communication skills and excellent attention to detail.
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The ability to quickly familiarise yourself with a complex environment and will enjoy working to understand high-level information, with the ability to produce clear and concise minutes and actions from detailed discussions.
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The ability to work as part of a team and to initiate and maintain highly positive and effective working relationships with a wide range of colleagues.
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And interest in working across multiple work streams dealing directly with varying demands in a fast-paced environment.
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Be able to prioritise responsibilities; effectively and efficiently manage a busy workload; and multi-task to deliver against agreed deadlines.
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Strong IT and typing skills, a good practical knowledge of Microsoft Office, and be able to process confidential information with the utmost discretion.
We seek to develop fast, self-motivated learners with transferable competencies and skills rather than expecting you to have necessarily worked in the same kind of role or organisation before.
In this role you will be required to work flexibly for at least 2 days per week from our Central Office in Tower Hill, London. This allows for training, in person collaboration, team building, line management and other relationship building opportunities. We support a flexible approach to work with opportunities for agile working for the rest of your week; from home, or other St Mungo’s London or regional locations.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
To find out more and apply please go to the St Mungo’s careers page on our website.
Closing date: 10am on 4 October 2024
Interview and assessments on: 16-17 October 2024
What we offer
- Excellent Development and Growth Opportunities
- A Diverse and Inclusive Workplace
- Great Pay and Other Benefits
The client requests no contact from agencies or media sales.
Hello, thank you for considering a Team Leader role with Redthread.
About us
We are a team of compassionate, collaborative and courageous professionals. Every day, we challenge ourselves to keep learning, adapting and innovating, supporting vulnerable children and young people wherever they need us. Our vision is a society where all children and young people live healthy, safe and happy lives. We’ll never stop until this is a reality. Please click here to visit our website and learn more about our approach and the services we provide. These clips, Redthread animation, C4 News - Young Women's Service, BBC News, and ‘A day in the life’ will give you a glimpse of what we do every day.
Sound good? Before making an application, please ensure that you've read through this job pack, including the important information on the final page on how to apply. For more about our recruitment process, benefits and our commitment to safeguarding, equity, diversity, and inclusion please check out our guidance for applicants on our website here.
About the role
Post Title: Team Leader
Hours: 37.5 hours per week, with regular evening and weekend shifts required. Shifts will be scheduled to ensure team cover from 7:30 am to 9:00 pm daily.
Location: Onsite, University Hospital Lewisham, London. With regular travel to other Redthread sites and offices when required.
Salary: £38,424.00 per annum + benefits
Contract type: Permanent
DBS Level: Enhanced with barring
Work area: Services
Responsible to: Programme Manager
Purpose of the post
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Support the Programme Manager to oversee effective and consistent delivery, performance, and quality assurance across the health settings, working with the Director of Services and other leaders to enhance and develop the offer. Including through involving young people in service design and development aligned to the Redthread Youth Participation Strategy.
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Lead Redthread teams delivering services, ensuring that Redthread’s models of intervention are delivered consistently and appropriately to all young people accessing the services.
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Build and maintain strong working relationships with a broad range of partners and agencies, including clinical teams, hospital staff, Redthread’s stakeholders, project partners, and voluntary and statutory agencies working with young people.
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Be part of the team at Redthread, contributing to the development of our programmes and assisting with other projects and activities as required.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
This role is responsible for supporting the growth, planning and delivery of KCLSU campaigning and organising activity ensuring that elected officers, Academic Associations, Networks and students are enabled and empowered to create strategic, member-led campaigns. Support our members to develop, shape and deliver their agenda, providing advice, coaching and guidance on how to develop impactful campaigns and projects. Work as part of the Student Voice Team to embed campaigning and organising across all areas of our work ensuring that students from every segment of the membership are empowered to make change through campaigns. Enable our communities (Academic Associations, Liberation Networks and Student Representatives) to grow and develop into effective representative bodies.
Responsibilities include:
Growing, planning & delivering KCLSU campaigns
- Provide resources, support and mentoring to student officers and student campaigners, utilising digital and offline organising models of engagement, to support them to develop hard-hitting and effective campaigns.
- Coordinate and work with KCLSU teams to support representatives and members in delivering their campaigns and communicate the impact of campaigning at KCLSU, building interest and recruiting new activists as a result.
- Deliver a range of approaches to student voice engagement, developing diverse methods of participation and innovative practices for facilitating student decision-making, co-creation, and capturing insight.
- Work with external organisations to lead on KCLSU involvement in local, national and NUS campaigns.
- Responsible for measuring and reporting the impact of our campaigns.
Developing Student Representative Communities
- Support Networks, Academic Associations and Campaign groups on-going growth and development, supporting them to build inclusive, active, and intersectional student-led communities.
- Engage with representatives through coaching, building relationships and providing support as they develop and deliver their campaigning and organising agenda.
- Ensure participation in representation is accessible and inclusive, identifying and removing barriers to engagement particularly for low participation groups.
Leadership Development
- Create and deliver training, guidance and ongoing support for Student Officers, Student Representatives and Academic Associations, equipping students with the knowledge and skills that enable them to thrive in their role and feel empowered to grow as community leaders.
- Build strong and nurturing relationships with student representatives and Academic Association leaders, coordinating effective engagement and regular contact with our members.
- Empower students – particularly those from low participation groups - to become student leaders and participate in KCLSU Elections.
A successful candidate will have:
Qualifications
- A good standard of education, ideally to graduate level or equivalent. (Desirable)
Experience
- Experience of working in a campaigning organisation or as a campaigner
- Experience of mentoring and coaching staff/elected representatives/volunteers
- Experience of working in successful partnerships with a range of stakeholders
- Experience recruiting and supporting volunteers
- Experience of facilitating and delivering training
- Experience/involvement working with a membership organisation (either as an employee, representative or trustee) (Desirable)
- Experience of working with young people/education or similar (Desirable)
Knowledge
- Knowledge of community-building techniques and how to increase participation
- Knowledge of various campaigning and lobbying techniques
- Knowledge of community organising techniques
- Knowledge of current issues affecting the higher education sector
- Understanding of underrepresentation in higher education/voluntary sector and how these groups are affected by structural inequality (Desirable)
- Good understanding of representation systems and practices (Desirable)
Skills
- Ability to build, enable and empower campaign teams and support others to do so.
- Ability to collaborate well with others and to use initiative and creativity to resolve problems
- Ability to motivate, coach and support others to enable their development
- Excellent planning, organisational and administrative skills, with a particular focus on attention to detail
- Competent IT skills and ability to learn new systems quickly (Desirable)
Aptitude
- A desire to empower individuals, communities, and grassroots movements
- Able and willing to actively demonstrate KCLSU's values
The list above is not exhaustive. For further details, please review our Job Pack
Our values
You will see on our Job Pack that we are a equal opportunities employer and we live by our 4 main values: Inclusive, Collaborative, Open and Brave. KCLSU is a fun, social and flexible work environment which offers opportunities for development as well as great staff benefits.
Benefits of Working for KCLSU include:
- Hybrid Working Policy
- Pension Contribution
- Interest Free Season Ticket Loan & Computer Loan
- Cycle to work Scheme
- Enhanced Sick Pay
- Enhanced Maternity and Paternity Pay
- Eye Tests & single focal glasses allowance
- 25 days annual leave plus bank holidays and university closure days
- Discounts at KCLSU venues
- £30 wellbeing allowance per term
- Employee Assistance Programme
- "No meeting Friday" ethos
- Death in Service
At KCLSU Equality, Diversity and Inclusion are at the heart of everything we do and we endeavor to ensure equal treatment of all candidates. We welcome a diverse range of applicants and are open to discussing flexibility with the right candidate. Reasonable adjustments will be made for candidates with disabilities at all stages of the recruitment and selection process, and to ensure that a successful candidate with a disability can undertake the post.
Eligibility
To be eligible to apply for this role you must:
- Be eligible to work in the UK, and provide proof of this (i.e. a passport/visa) when asked by KCLSU. Please note that KCLSU is unable to offer visa sponsorship.
- Have a National Insurance number, or be in the process of applying for one
- Not be a trustee of King’s College London Students’ Union
KCLSU is an independent charitable organisation that works to further the interests of approximately 36000 students at King's College London. Join us!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
BookTrust is the UK’s largest children’s reading charity. We know that children who read are happier, healthier, more empathetic, and more creative. They also do better at school.
Working with every local authority and across every region in the country, and supported by Arts Council funding, we reach over 3 million families a year via partners in schools, children’s centres, health visitors and libraries. This incredible network helps us to get children reading across the country.
As our Interim HR Advisor, you will play a key role at BookTrust in taking forward our ambitions. With your experience and skills, you will be able support and develop the organisation as we continue to go through significant change to deliver our strategy.
You will have the experience and skills to ensure that our HR processes are managed to a high standard, and you can work with the organisation in delivering highly effective HR support. This will involve working with the HR Lead, our Team Leaders and Senior Managers from recruitment, onboarding, payroll. This includes the maintenance of the HR Information System, supporting core processes and the provision of frontline HR assistance to colleagues on HR issues, where appropriate.
You will also have experience and will be skilled in building strong internal relationships. You will be comfortable taking a deeply collaborative approach and be keen to work alongside expert colleagues in BookTrust to deliver our strategy.
To apply please, send a copy of your CV and covering letter showing how you meet the person specification and your motivations for applying for the role. Your covering letter should not be longer than two sides.
PLEASE NOTE: Applying as soon as possible is advised, as the vacancy may close early, due to the number of applicants.
Want to join us? Find out more about who we are at by visiting our website.
We aim to provide an inclusive recruitment process and actively welcome applications from diverse talent pools: minority ethnic candidates, candidates with disabilities and long-term conditions and candidates from underrepresented communities.
We are committed to equality of opportunity and want to ensure we have an accessible application process for all candidates. If you need any reasonable adjustments or would like us to do anything differently during the application process, please contact our HR team (contact details can be found on our website).
BookTrust is committed to safeguarding and promoting the welfare of children. The recruitment and selection process reflect our commitment to safeguarding therefore, the suitability of all prospective employees will be assessed during the recruitment process in line with this commitment, and pre-employment checks.
There has never been a greater need for Independent Age’s work. More than two million older people are in poverty, with millions more living with precarious finances. At Independent Age, we believe that no older person should face financial hardship. That’s why, by 2027, our goal is to have improved the lives of one million older people. Our information and advice, grant-making, partnership activity, policy work, and campaigning increases the financial well-being of older people, enabling them to have greater choice and independence in wider areas of life.
As Director of Services and Grants, you will be responsible for ensuring that our multi-channel services and grants programme serve and improve the lives of older people, reach those who are most likely to be in poverty, and have the maximum impact. You will help us grow our capacity, build our network of charity and commercial partnerships, develop our external training offer, and reach more people including those groups most likely to experience financial hardship.
Having operated at a senior level, ideally as part of a Senior Leadership Team, you will be an inspiring leader with a demonstrable passion for our cause. Experienced in successfully managing service transformation and development, including in a contact centre environment, you will also have an understanding of grants programmes, and of building strategic partnerships and national networks. With an understanding of demonstrating and reporting on impact, experience of supporting fundraising for services and bidding for contracts, you will ideally also have knowledge of developing an external training offer.
Please review our candidate pack, linked below, for further information. If your experience doesn’t align perfectly with all of the criteria in the person specification but you do meet most of them and are excited about the role, we encourage you to apply anyway.
This is a full-time role, 35 hours per week, which you can choose to work over five days a week or a 9-day fortnight.
What it’s like to work at Independent Age:
We celebrate diversity at Independent Age and champion the differences that make each of us unique. We actively support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. We aim to attract and retain a wide range of talent and create an environment where everyone can feel safe, protected, welcome and included.
We offer great benefits including 28 days annual leave plus public holidays, a generous pension scheme with life assurance, and fantastic learning and development opportunities. We also offer a number of enhanced leave provisions and benefits. We know that a good work life balance helps us perform at our best and supports wellbeing. Flexible working hours and hybrid working is standard. But if you need a different form of flexibility, we are always happy to talk flexible working.
You can find out more about what it’s like to work at Independent Age by visiting the careers page on our website.
Application Process:
To apply, please visit our website to submit a curriculum vitae and a supporting statement, detailing how your skills and experience meet the criteria within the job description and person specification. Please do not hesitate to contact us if you have specific requirements and need support to apply in an alternative format.
To support our commitment to equity, diversity, and inclusion we use anonymous shortlisting. Therefore, please do not include your name, photo, or information to indicate your gender or age in your CV and supporting statement, and please ensure the title of any uploads does not contain your name. Please do not omit dates of employment.
Independent Age is committed to safeguarding and follows Safer Recruitment practices to ensure we are safeguarding those we work with. We therefore ask that you supply your full work history with explanations for any gaps in the application documents you submit and, if offered the post, we will require two employment references including your current or most recent employer. A Basic DBS Certificate will be required for this role.
Closing date for applications: Monday 7 October 2024 at 23:59pm
First interviews: to be held virtually week commencing 21 October 2024.
Final interviews: to be held in person on Wednesday 6 November 2024.
The client requests no contact from agencies or media sales.