Advice And Support Team Leader Jobs in Crayford, Kent

Inter Mediate is one of the world’s leading independent peacemaking organisations. Operating out of London, we work in conflict zones around the world to support peace negotiations and advise on strategies to stop and prevent wars. This is an exciting opportunity to join our small, expert projects team as a Projects Director, with a special focus on conflicts in Africa.  

Key responsibilities

The Projects Director reports to the Senior Conflict Advisor and is responsible for:  

• Developing and sustaining relationships with parties to negotiations and/or key actors, both directly and remotely; 
• Preparing and supporting the Senior Conflict Advisor and other senior colleagues in relevant negotiations and, as appropriate, leading negotiation sessions and providing advice;
• Preparing fully costed project proposals, in conjunction with Projects and Finance and Operations staff and consultant experts; 
• Developing, managing and delivering existing Inter Mediate projects;

Specific Responsibilities 

• Developing, managing and delivering existing Inter Mediate conflict resolution and dialogue projects, with a geographic focus on Africa and a thematic focus on conflicts in the wider Muslim world;
• Developing and sustaining relationships with parties to negotiations and/or key actors, both directly and remotely, travelling frequently to project locations; 
• Supporting external consultants and negotiators in the field and at home;
• Leading research necessary to deliver projects
• Preparing and supporting the Projects Team and Executive Director in relevant negotiations and, as appropriate, supporting negotiation sessions and providing advice;
• Ensuring the appropriate allocation of project finances, producing project reports in line with donor requirements, and managing relationships with key project donors;
• Scoping opportunities for Inter Mediate to develop new projects, based on sound analysis of the context and of Inter Mediate’s unique ability to contribute;
• Updating donors on relevant projects, and maintaining and developing the relationship with the donors working with the Operations team; 
• Preparation of fully costed project proposals and project reports;
• Compiling project progress reports for senior management/trustees’ meetings; 
• Representation of Inter Mediate in external forums where appropriate. 

Experience, skills and qualifications

Successful candidates will need to demonstrate:

-  A masters degree in politics, conflict resolution and peacebuilding, international affairs, public policy or an equivalent subject. Relevant work experience (with a preferred focus on Africa) may be accepted in lieu;

- 7-10 years of work experience in conflict resolution or peace process support for a governmental, non-governmental or inter-governmental organisation, or an equivalent field such as diplomacy, humanitarian access, political risk advisory services, conflict journalism or conflict analysis;

- Deep expertise in the dynamics and stakeholders shaping African politics and conflicts, including with non-state armed groups;

- Excellent written English, and evidence of ability to produce high-quality written work to deadline;

- A strong general understanding of political and conflict dynamics and the ability to produce well-structured and concise analysis;

- Ability to operate successfully in high pressure, sensitive political environments and provide support to high-level leaders;

- Evidence of strong cross-cultural interpersonal skills including managing a range of stakeholders;

- Flexibility and adaptability to support the smooth running of a small team, and willingness to take an “all-hands-on-deck” approach when required;

- French fluency is highly desirable and will be an advantage for candidates

Inter Mediate particularly welcomes applicants from diverse backgrounds

Working at Inter Mediate

A normal working week consists of 35 hours. Our office operates between 8am and 6.30pm with core hours from 9.00am to 5.00pm. Inter Mediate operates a hybrid working model, with at least 2 set days per week in the office in London.

Benefits include: 25 days holiday, pension contribution and private health insurance (following successful completion of the 6-month probationary period).

IM is unable to currently sponsor working visas. All applicants must have the right of employment within the UK. 

We are now recruiting for an Accounts Examiner to join our growing Accounts Team which offer an annual accounts preparation and review service for churches and charities, principally with an annual income of £25,000 to £1,000,000.  Staffed by experienced accountants with church experience, our service includes examination of accounts as well as the preparation of annual accounts.

The aim is not just to work on the accounts, but to provide advice to clients on a wide area of financial wisdom, governance and regulation, along with training and educational services as needed. This is an opportunity to work for a growing team, working to support churches and Christian charities through finance and play a significant part in driving forward our mission.

As a result of our Christian ethos, this post is covered by an Occupational Requirement (OR) under Part 1 of Schedule 9 to the Equality Act 2010. The successful applicant will be expected to be a practising Christian and to clearly demonstrate a personal commitment to the mission, principles, values and practices contained in our Ethos Statement, by:

· Active membership of local church congregation.

An understanding of the faith aspects of the work of Christian charities, including the preparedness to pray with colleagues, where appropriate.

Battersea’s new organisational strategy comprises three core pillars: Prevent, Support and Care, and focuses on increasing our impact by helping more dogs and cats. Under the Prevent pillar, we will be focusing on tackling upstream the causes of poor dog and cat health and welfare in the UK. We will use our voice as a leading animal welfare charity to inform, engage and influence the public, the media and decision makers about key issues affecting the health and welfare of dogs and cats, and mobilise them to take action to bring about positive change.   

The Campaigns Manager is a new role that will help us to lead positive change through driving forwards our public campaigning strategy, working closely with colleagues in Policy & Public Affairs and Communications who will focus on governmental and media audiences respectively, as well as expert teams across Battersea.   

The postholder should have a background in public campaigning, with experience of delivering a strategic programme within a charity setting. The role requires expertise in driving human behaviour change as well as excellent stakeholder engagement and collaboration both internally and externally.

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:

We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:

We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. 

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Closing date: 9th March 2025
Interview date(s): 18th – 20th March 2025 (1st round); 25th March 2025 (2nd round)

To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Join Our Team as a Virtual Challenges Manager!

After a significant period of growth, Social AF is excited to announce an opportunity for a Virtual Challenges Manager to join our dynamic team. This role is pivotal in managing relationships with our charity partners and overseeing the performance and development of our moderators. With a team of 30 Moderators and Team Leaders (self-employed contractors) supporting up to 25 events in peak months, you will ensure the smooth operation of our social fundraising challenges. Your responsibilities will include monitoring KPIs, developing training programs, and recruiting new team members. Additionally, you will manage a portfolio of charity partner accounts, providing top-notch service to maximise income generation and ensure challenges run to an exceptional standard. This is a fantastic opportunity for an experienced fundraiser who thrives on building relationships and delivering high-quality work.

Key Responsibilities:

• Manage a portfolio of key charity partner accounts, including hosting weekly update meetings and providing ongoing support throughout the duration of their challenge.
• Provide expert advice to our charity partners to maximise their challenge income.
• Develop and deliver end-of-challenge reports.
• Conduct ongoing challenge and performance analysis.
• Maximise retention for existing charity partners.
• Identify charity partners that are a good fit for our other services and support with cross-selling.
• Work with the Virtual Challenges Officer on content plans, supporter journeys, and event setup.
• Line manage the Virtual Challenges Officer.
• Lead the management of our moderation team.
• Assist with moderator training, including identifying knowledge/skill gaps, creating materials, and delivering training.
• Take an active role in recruiting new moderators.
• Organize and deliver team meetings.
• Plan and hold charity introductions and pre-challenge briefing meetings with moderators.
• Support with the development of weekly rotas and moderator group placements.

Person Specification:

• At least 3 years' fundraising experience.
• Minimum of 12 months’ experience running a Facebook Challenge or Social Fundraising Portfolio.
• Excellent written communication skills.
• Strong relationship-building and management skills.
• Highly organized with the ability to prioritize and manage a varied workload.
• Ability to work on your own initiative.
• Strong attention to detail.
• Flexible and responsive to changing circumstances at short notice.
• Team player.

Desirable:

• Experience managing and moderating Facebook Groups.
• Experience using GivePanel or a similar platform.
• Experience working with third-party agencies on Social Fundraising Challenges.
• Line management experience to lead and develop a high-performing team.

Equality, Diversity, and Inclusion: Social AF is committed to equal opportunities and encourages applications from all groups of people without regard to age, color, national origin, race, religion, gender, sexual orientation, gender identity and/or expression, marital status, or any other legally protected characteristic. Applications will be reviewed on a rolling basis, so please apply as soon as possible.

To apply, send your CV and a short covering statement (300 words), along with answers to the following questions:

1. Tell us more about your experience managing a Social Fundraising portfolio, highlighting any direct experience with Facebook Challenges.
2. Please share more about any line management experience you have.
3. What motivated you to apply for this role?

We look forward to hearing from you!

We are seeking to appoint an experienced Director of Income Generation to join our Senior Leadership Team on a fixed term contract to cover maternity leave. We are looking for candidates across England, Wales and Northern Ireland and this role will be based in our offices or at home but with some travel within England, Wales and Northern Ireland as required. 

As a core member of the Senior Leadership Team, you will play a strategic role in the overall leadership and management of Friends of the Earth. This role has the responsibility of ensuring implementation of an ambitious but achievable income generation strategy. You’ll also be responsible for managing multiple income streams, all contributing to a robust and resilient portfolio of income that enables maximum organisational impact.

We are looking for an empathetic, inspiring and approachable leader with a strong track record of successful, sustainable income generation. You will have experience of strategic thinking and planning and the ability to build collective commitment to a vision. You will also have the ability to analyse the external environment and navigate clear paths for Friends of the Earth using mixture of new ideas and best practice, together with a solid understanding of the wider NGO context with regards to income generation and supporter engagement 

This is an excellent opportunity to join the Friends of the Earth Senior Leadership Team and be a key part in delivering our ambitious income generation strategy to support a great campaigning organisation.

For further information please refer to the Candidate Information Pack.

Closing date: Wednesday 19th March 2025 (23:59)

Hours: Full time (30 hours over 4 days)

Location: Flexible across England, Wales and Northern Ireland, with regular travel to London once a fortnight. 

(London salary applicable to candidates who are based in the London office a minimum of two days a week)

Please note we only accept applications via the Friends of the Earth Application System.

We offer a competitive range of benefits, good work/life balance including a 4-day working week with no loss of pay, excellent learning and development opportunities and a vibrant organisational culture. 

Our staff body is currently under-representative of People of Colour, LGBTQIA+ people and people with long term conditions or impairments. We are committed to eroding these historic barriers, so as to create a movement in which people from all walks of life see themselves in, and so we particularly encourage you to apply if you belong to one of these groups or sit at multiple intersections of disadvantage. We are committed to the Disability Confident standard and will guarantee an interview to any candidates who declare a disability and who meet the essential criteria for the role.

Friends of the Earth staff who publicly represent Friends of the Earth (including all campaigners) are not allowed to also represent a political party. This is to ensure that there can be no confusion in the minds of the public about Friends of the Earth's party-political independence. Affected staff should also seek permission from the Senior Management Team if they wish to hold a non-public facing official role in a political party. If this is an issue, please do raise this with us as soon as possible.

Friends of the Earth is an international community dedicated to protecting the natural world and the wellbeing of everyone in it. We lead campaigns, provide resources and information, and drive real solutions to the environmental problems facing us all. 

We are looking for a Specialist Huntington's Disease Adviser to provide invaluable, specialist support and advice to people affected by Huntington’s disease. The role is 21 hours per week and is home-based, living in the Merseyside and Isle of Man area, but will involve extensive travel within the region and occasional travel across England and Wales. 

We are looking for an enthusiastic, self-motivated person who is dedicated and committed to the welfare of families affected by Huntington’s disease, developing and improving the quality of care that they receive. You will need to have skills gained within a Health and Social Care profession. Your main responsibilities will be to offer specialist help, information, advice, support and education to everyone affected by Huntington’s disease and professionals involved in supporting them.

This is a fantastic opportunity for the right candidate to bring their knowledge, skills and experience to our organisation.

Some of your main duties will include:

• Undertaking a confidential needs-led assessment of the individual and/or carer, in consultation where necessary with other agencies.

• Working in a way that promotes safety and wellbeing. Identify and act appropriately where issues of risk, including safeguarding, arise and refer to the relevant leads and agencies where appropriate.

• Negotiating care and support to ensure the best possible service is provided by the appropriate agencies, monitoring the quality and effectiveness of service provision, and advocating where necessary on behalf of the recipient of services.

• Delivering training and information for professionals, ensuring that they have a comprehensive understanding of the needs of people affected by Huntington’s disease.

• Organising and facilitating educational and peer opportunities for families and professionals.

• Promoting and raising awareness of Huntington’s disease and the Huntington’s Disease Association.

• Establishing new peer support opportunities where a need is identified and to promote the online support services facilitated by the Huntington’s Disease Association.

​Learn more about the role of Specialist Huntington's Disease Adviser in the job pack included.

We are committed to equal opportunities in our recruitment process and in order to find out how well we are doing, we collect monitoring data. This will not form part of the selection process in any way and will be used for monitoring purposes only. The completion of this form is voluntary.

We are looking for someone with the ability to work in a way that promotes the safety and wellbeing of adults at risk, children and young people. We follow safer Recruitment practices to ensure we are safeguarding the people we work with. We require the successful candidate to provide two employment references and undergo a Disclosure and Barring Service (DBS) check for enhance disclosure before joining the charity.

Full details of how we securely handle the data you provide to us as part of the recruitment process can be found in our privacy notice for job applicants on our website.

Click on 'apply' to begin your application for the role of Specialist Huntington's Disease Adviser.

To ensure your consideration, please upload both a CV and cover letter. Your cover letter should include why you are applying for the role and how you meet the requirements of the person specification. The job description and person specification can be found within the job vacancy pack.

Applications submitted without both a CV and cover letter will not be considered.
 

Closing date for applications is Tuesday 11 March 2025, 9am. 
 

Interviews will be held in Liverpool on Monday 24 March 2025.

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About The Connection at St Martin’s

We believe that no one should have to sleep rough on London’s streets, and that everyone should get the support they need to find a place to call home. We get to know every person we work with, understanding what they need to recover, helping them build on their strengths, and supporting them to find their own way home. Help us make London a city where no one sleeps rough on our streets.

London’s diversity is its biggest asset and we strive to ensure our workforce reflects London’s diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.

We particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.

We are committed to being an inclusive employer and welcome the opportunity to consider flexible working arrangements.

About the Role

Are you passionate about supporting people experiencing homelessness and creating meaningful change? Do you want to be part of a compassionate, and forward-thinking team? Do you want to help us prove that better outcomes are possible with new ways of working? If so, we’d love to hear from you. 

At The Connection Community, we provide a safe and welcoming space where people can find respite from street homelessness, build social connections, and access vital support. Our multi-disciplinary team is dedicated to reducing the harms associated with rough sleeping, fostering inclusion, and empowering individuals to move towards stability and independent living.

We see relationships as the key tool for change. The Community team build relationships of trust and solidarity that will help people to access our comprehensive professional support network, including NHS health services, DWP benefits advisors, migration specialists, and drug and alcohol support teams – all offering their services inside The Community.

Together we are piloting a psychologically-informed, trauma-responsive model with an embedded specialist NHS psychology team. This means you’ll receive high-quality training, 1:1 consultations, and reflective practice to enhance your skills, and to support you and your team to pioneer best practice in homelessness services.

You will be managing a multi-disciplinary team that is dynamic, creative and focused on building trust through relationships. Supporting the team to identify, engage and provide harm minimisation whilst promoting a sense of belonging. Providing rapid interventions for new people who may not need the service, alongside offering sustained support for the people who need it most.

You will have substantial experience in delivering psychologically, gender and culturally informed service to people who are experiencing street homelessness.  You will be both strengths-based and solution-focused, maximising and developing partnerships internally and externally to enhance service provision.  You will be both strength-based and solution-focused, developing and enhancing the service with a commitment to embed coproduction

Full job description can be found on our website

Salary: £40,309
Closing Date: Sunday 9th March
Interview Date: Friday 14th March

Our Benefits

· 30 days holiday plus bank holidays

· Generous training budget, plus an annual personal training budget

· Enhanced Sick Pay Policy

· Enhanced family friendly policies

· Day off for moving house

· Hybrid working (depending on role requirements)

· Pension – 5% Employer, 3% Employee

· Cycle to Work Scheme

· Season Ticket Loan

· Employee Assistance Programme

· Reward Gateway (access to discount vouchers and cashback at the UK’s favourite retailers)

We are a London Living Wage employer

Hours: 37.5 hours per week (FTE). Part time/jobshare available: Minimum 15 hours per week.
Salary: £33,000 to £37,000 depending on experience. We can offer exceptional candidates a Team Leader role, salary £38, 000 to £40,000 – for details, please see the Job Description.
Contract: Fixed term two years contract with strong possibility of extension
Location: Hybrid (our offices in Feltham and Chiswick, outreach and home working)
Responsible to: Macmillan Welfare Benefits Team Leader (or Project Manager)
Closing date for applications: Sunday 23 March 2025 at midnight
Interviews: ongoing interviews until appointing

Citizens Advice Hounslow is a well-established charity operating in the London Borough of Hounslow, supporting over 15,000 clients a year. We have an exciting new opportunity in partnership with Macmillan Cancer Support to provide welfare advice to support to people affected by cancer and those who care for them.

This post is funded by Macmillan Cancer Support and is aimed at assisting clients on the phone and in person from our offices and outreach venues including local hospitals.

Role Purpose

To provide welfare benefits advice, casework, and assistance in accessing other financial sources, to maximise the income of those living with cancer, their families and carers. This may include disability benefits and other sources of financial support such as grants and help with health and travel costs.

Training

Successful post holders who are new to cancer, will be provided with Macmillan specific welfare benefits community of practice and learning opportunities once in post.

Delivery locations

A key aspect of the project is to deliver an outreach service at the West Middlesex Hospital and at the Chelsea and Westminster Hospital, with regular sessions to be covered by the team of advisers. You will also see clients in person on appointment at our offices in Hounslow, while telephone advice and video appointments can be done working remotely.

Main responsibilities

• To provide welfare benefits advice and casework support, to maximise the income of those living with cancer, their families, and carers.
• Assist clients to challenge benefits decisions.
• Assist clients to access other financial sources.
• Liaise and negotiate with other statutory and voluntary organisations to progress the client’s case and ensure they receive all assistance available.
• Achieve good outcomes for clients by effectively helping them access benefits, grants, discretionary payments, schemes and discounts.
• Maintain detailed electronic case records and other data for the purpose of continuity of casework, information retrieval, statistical monitoring and report preparation.
• Make internal referrals or signpost clients to other organisations as appropriate for specialist help with issues that fall outside the remit of the Macmillan service, including housing, debt, and employment.
• Interview clients using sensitive listening and questioning skills so that clients feel able to explain their problem(s) and empower them to set their own priorities.
• Collaborate with managers and colleagues to ensure the promotion, development and good working of the Macmillan project.

NB: Opportunity to work in a Lead role for the right candidate.

Please note:We are unable to respond to applicants who have not been shortlisted. We reserve the right to close this vacancy as soon it has been filled; therefore if you are interested please submit your application as early as possible.

We offer a range of employee benefits, including generous annual leave, pension contribution, and training and opportunities to continue your professional development.

We consider applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.

Role: Male Team Leader

Salary: £30,517.50

Location: Merton

Hours: Full Time

Are you looking for a role with great job satisfaction?

Are you passionate about supporting people with disabilities?

Here at United Response we are driven by our mission to provide person-centred support and as such you will have a varied role which will involve having a positive and creative approach to support work.

The role of Team Leader

Our Team Leaders are a key link between support staff and management and are often responsible for the day to day running of the service. You will have a busy role that will involve:

• Working on shift
• Supporting and mentoring other members of the team
• Dealing with any problems that arise on shift
• Ensuring good practice is adhered to at all times
• Ensuring the people we support have the opportunity to do the things they love
• Accompanying the people we support in the community
• As part of your role, you will be using a digital app called Nourish, where all care and support plans of the people we support are held. Experience of using a digital or mobile app would be desirable however full training will be given

The qualities of a Team Leader

A good Team Leader is able to balance the needs of the service, the Support Workers and the people we support. As a senior member of staff you should be able to inspire confidence in your team and help them make sure the highest quality person-centered support is given at all times. You should have significant experience of social care but don’t need to have been in a senior position before. Knowledge of working with learning disabilities would be beneficial but more importantly we are looking for someone with a friendly and compassionate nature who embodies the very best of what United Response is all about.*Candidates with a UK driving licence is preferred.

In return for your hard work you will receive first class training and:

• 20 days paid annual leave (plus 8 bank holidays, pro rata for part time), which increases after 3 and 5 years’ service
• Pension contribution
• Access to free occupational health, physiotherapy, counselling and advice services
• Fully paid training and access to nationally recognised qualifications
• Travel to work scheme (season ticket loan)
• Access to an online shopping platform with discounts from over 3,500 retailers
• Do you want to gain a recognised qualification in social care? – We offer the ability to work and study at the same time (subject to funding and criteria)

Please note that this role will involve elements of weekend and evening work and the successful applicant will be subject to a full DBS check.

(Male Applicants only under an exemption from the Equality Act 2010 - Section 9 - Part 1 (A) as a genuine occupational requirement)

We reserve the right to close this vacancy early.

United Response is proud to be an equal opportunity workplace. We are committed to the Mindful Employer values and are a Disability Confident Leader, providing support to applicants with disabilities. We guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.

Independent Age is the national charity focused on improving the lives of people facing financial hardship in later life. We believe no one should face financial hardship in later life. 

Our Helpline and expert advisers offer free, practical support to older people without enough money to live on. Through our grants programme, we support hundreds of local organisations working with older people across the UK.

We use the knowledge and insight gained from our support services and partnerships to highlight the issues experienced by older people in poverty and campaign for change.

We would love to find individuals from all walks of life and diverse backgrounds to join us on this journey.

Responsibilities and Person Specification: 

This role is an integral part of the day-to-day delivery of our Advice and Support Service. The service is targeted at older people living in the UK, who are in or facing financial hardship, and provides information, advice and follow up support to older people, their friends, family and professionals.

As a Generalist Adviser you will be responsible for providing advice and support during calls received through the duty line, pre-booked appointments and short term casework.

You should have knowledge and experience of advising on a wide range of topics, including welfare benefits, housing and care systems. You should have experience of working within an advice setting and advice supervision framework such as the AQS framework. You will have a warm, supportive and person-centred approach, working alongside individuals in a holistic manner. 

For full details on the role and requirements, please review the job description and person specification.  If your experience doesn’t align perfectly with all of the criteria in the person specification but you do meet most of them and are excited about the role, we encourage you to apply anyway.

This is a full-time role, 35 hours per week, which you can choose to work over five days or a 9 day fortnight.

What it’s like to work at Independent Age: 

We celebrate diversity at Independent Age and champion the differences that make each of us unique. We actively support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. We aim to attract and retain a wide range of talent and create an environment where everyone can feel safe, protected, welcome and included.

We offer great benefits including 28 days annual leave plus public holidays, a generous pension scheme with life assurance, and fantastic learning and development opportunities. We also offer a number of enhanced leave provisions and benefits. 

We know that a good work life balance helps us perform at our best and supports wellbeing. Flexible working hours and hybrid working is standard for all (those contracted to work in the office usually attend 1 day per week). But if you need a different form of flexibility, we are always happy to talk flexible working.

You can find out more about what it’s like to work at Independent Age on our jobs website. 

Application Process: 

To apply, please submit a CV and a Supporting Statement, detailing how your skills and experience meet the criteria within the Job Description and Person Specification, by visiting our jobs website (please do not hesitate to contact us if you have specific requirements and need support to apply in an alternative format). 

To support our commitment to equity, diversity and inclusion our hiring managers use anonymous shortlisting. Therefore, please do not include your name, photo, or information to indicate your gender or age in your CV and supporting statement. Please do not omit dates of employment. Please ensure the title of any uploads does not contain your name.

Independent Age is committed to safeguarding and follows Safer Recruitment practices to ensure we are safeguarding those we work with. We therefore ask that you supply your full work history with explanations for any gaps in the application documents you submit and, if offered the post, we will require two employment references including your current or most recent employer. A Basic DBS certificate will be required for this role. 

Closing Date:Sunday 23 February 2025 at 11:59pm 

Interview Dates: Initial interviews will be held online on Monday 10 and Tuesday 11 March 2025 via Microsoft Teams

Support Coordinator

This is an exciting opportunity to join the team in South Warwickshire, including Rugby.

We’re looking for enthusiastic, motivated and well organised individuals to join the team in delivering a comprehensive Stroke Recovery Service across the region.

There are three roles available and two offer part-time and all offer remote working. 

Position: S11242 Stroke Support Coordinator (three posts)

Location: Homebased South Warwickshire, including Rugby. However, extensive travel will be required as part of this role (will include team meetings and other work-related meetings)

Hours: 1 x 35 hours, 1 x 28 hours per week or 1 x 21 hours per week

Salary: Circa £26,700 per annum for 35 hours per week, pro rata for less hours

Contract: These are fixed-term contracts until 31 March 2026. Our services are contracted, we currently have funding for these contracts until 31 March 2026. 

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 2 March 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Interview Date: 10 March 2025

Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

Reporting to the Stroke Service Delivery Coach, the coordinators will work with the local Health and Social Care services to receive referrals and support stroke survivors and their carers. As a coordinator you will provide personalised information, advice and support with regular reviews throughout.

Key responsibilities will include:

• Working with the local Health and Social services to receive referrals to support stroke survivors and their careers.

• Providing personalised information, advice and support to address any needs identified.

• Completing Needs Assessments with stroke survivors and supporting them to develop a stroke recovery plan.

• Providing regular reviews to support people in establishing and achieving their own personal goals. 

About You

You will:

• Have a background in a caring and/or charity profession supporting people with disabilities.

• Be able to demonstrate previous experience of working collaboratively with other organisations to achieve joint ambitions. 

• Have experience of working with people who may have additional communication support needs.

• Have the ability to use basic Microsoft system.

This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role.

To fulfil the role, you must be a resident of the UK and have the right to work in the UK. 

When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role. 

Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. 

Please state any preferences for location and flexible options in your covering letter. Applications from individuals who are seeking flexible working options, including reduced hours and job shares are welcomed.

If you are applying under the Disability Confident scheme, please indicate this in your supporting statement, and in the main body of your email when applying for the role.

Finding strength through support

The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.

They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life. 

It’s only thanks to the generosity of supporters and donors that they can provide vital support.

The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.

The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.

A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.

You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service, Vulnerable Adult, Social Care and Support Officer, Rehabilitation Coordinator, Volunteering Manager, Care and Support Officer, Social Care Worker, Health, Health Care, Support Worker, Care Worker, Social Care Support Worker, Residential Support Worker, Relief Support Worker, Support Worker Disabilities, Day Centre Support Worker, Rehabilitation Support Worker, Night Support Worker, Stroke Support Worker, Disability, Disability Support, Stroke. INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Support Coordinator

We’re looking for an innovative, passionate and professional individual with excellent communication and organisational skills to join the Life After Stroke Service based across Devon. This is an exciting opportunity to work with stroke survivors and their families to support them following a stroke.

This is a home based role and applications from individuals who are seeking flexible working options, including reduced hours and job shares are welcomed

Position: S11239 Stroke Association Support Coordinator (three posts)

Location: Home-based Across Devon. Located in East/Mid Devon, South Devon/Torbay and West Devon/Plymouth - However, Frequent travel will be required as part of this role (to include team meetings or other work related meetings)

Hours: 3 x 35 hours per week positions available 

Salary: £26,700 per annum (for 35 hours per week, pro rata for less hours)

Contract: This is a fixed-term contract until 31 March 2026. Our services are contracted, we currently have funding for this contract until 31 March 2026.

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 2 March 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Interview Date: To Be Confirmed

Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

The service aims to identify and provide key worker support to meet the needs of stroke survivors and carers across the stroke pathway. Providing a range of innovative support solutions, supporting them to meet their desired outcomes. 

The Stroke Support Coordinator will:

• Support new stroke survivors and their carers from hospital discharge into the community.

• Provide personalised information, advice and support.

• Support stroke survivors to make informed lifestyle changes which will help them to prevent further strokes.

• Work collaboratively with NHS colleagues and other areas of the community to make a difference in the lives of people affected by stroke.

• Review stroke survivors at the six-month point.

About You

The post holder will have experience/background in:

• A caring profession ideally with experience of supporting people with disabilities. 

• Organising and facilitating service groups

This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role.

To fulfil the role, you must be a resident of the UK and have the right to work in the UK. 

When you click to apply, you will be able to see the full responsibilities and person specification for further 

information on the role. 

Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. 

Please state any preferences for location and flexible options in your covering letter. Applications from individuals who are seeking flexible working options, including reduced hours and job shares are welcomed.

If you are applying under the Disability Confident scheme, please indicate this in your supporting statement, and in the main body of your email when applying for the role.

Finding strength through support

The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.

They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life. 

It’s only thanks to the generosity of supporters and donors that they can provide vital support.

The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.

The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.

A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.

You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service, Vulnerable Adult, Social Care and Support Officer, Rehabilitation Coordinator, Volunteering Manager, Care and Support Officer, Social Care Worker, Health, Health Care, Support Worker, Care Worker, Social Care Support Worker, Residential Support Worker, Relief Support Worker, Support Worker Disabilities, Day Centre Support Worker, Rehabilitation Support Worker, Night Support Worker, Stroke Support Worker, Disability, Disability Support, Stroke. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Support Coordinator

We’re looking for an innovative, passionate and professional individual with excellent communication and organisational skills to join the Life After Stroke Service based on the Isle of Wight. This is an exciting opportunity to work with stroke survivors and their families to support them following a stroke.

This is a home based role, offering part-time working. 

Position: S11241 Stroke Support Coordinator 

Location: Home-based, Isle of Wight. However, frequent travel will be required as part of this role (to include team meetings or other work related meetings)

Hours: Part-time, 21 hours per week

Salary: Circa £16,043 per annum (FTE circa £26,700 per annum)

Contract: Services are contracted and there is currently funding for this contract until 31 March 2026.

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 2 March 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Interview Date: To Be Confirmed

Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

The service aims to identify and provide key worker support to meet the needs of stroke survivors and carers across the stroke pathway. Providing a range of innovative support solutions, supporting them to meet their desired outcomes. 

The Stroke Support Coordinator will:

• Support new stroke survivors and their carers from hospital discharge into the community.

• Provide personalised information, advice and support.

• Support stroke survivors to make informed lifestyle changes, which will help them to prevent further strokes.

• Work collaboratively with NHS colleagues and other areas of the community to make a difference in the lives of people affected by stroke.

About You

The post holder will have experience/background in:

• A caring profession ideally with experience of supporting people with disabilities. 

• Organising and facilitating service groups

This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role.

To fulfil the role, you must be a resident of the UK and have the right to work in the UK. 

When you click to apply, you will be able to see the full responsibilities and person specification for further 

information on the role. 

Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. 

Please state any preferences for location and flexible options in your covering letter. Applications from individuals who are seeking flexible working options, including reduced hours and job shares are welcomed.

If you are applying under the Disability Confident scheme, please indicate this in your supporting statement, and in the main body of your email when applying for the role.

Finding strength through support

The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.

They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life. 

It’s only thanks to the generosity of supporters and donors that they can provide vital support.

The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.

The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.

A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.

You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service, Vulnerable Adult, Social Care and Support Officer, Rehabilitation Coordinator, Volunteering Manager, Care and Support Officer, Social Care Worker, Health, Health Care, Support Worker, Care Worker, Social Care Support Worker, Residential Support Worker, Relief Support Worker, Support Worker Disabilities, Day Centre Support Worker, Rehabilitation Support Worker, Night Support Worker, Stroke Support Worker, Disability, Disability Support, Stroke. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

There has never been a greater need for Independent Age’s work.  More than two million older people are in poverty, with millions more living with precarious finances.  At Independent Age, we believe that no older person should face financial hardship. Our information and advice, grant-making, partnership activity, policy work, and campaigning increases the financial well-being of older people, enabling them to have greater choice and independence in wider areas of life. 

As Director of Services and Grants, you will be responsible for ensuring that our multi-channel services and grants programme serve and improve the lives of older people, reach those who are most likely to be in poverty, and have the maximum impact.  You will help us grow our capacity, build our network of charity and commercial partnerships, develop our external training offer, and reach more people including those groups most likely to experience financial hardship. 

Having operated at a senior level, ideally as part of a Senior Leadership Team, you will be an inspiring leader with a demonstrable passion for our cause.  Experienced in successfully managing service transformation and development, including in a contact centre environment, you will also have an understanding of grants programmes, and of building strategic partnerships and national networks.  With an understanding of demonstrating and reporting on impact, experience of supporting fundraising for services and bidding for contracts, you will ideally also have knowledge of developing an external training offer.

Please review our candidate pack below for further information.  If your experience doesn’t align perfectly with all of the criteria in the person specification but you do meet most of them and are excited about the role, we encourage you to apply anyway. 

This is a full-time role, 35 hours per week, which you can choose to work over five days or a 9-day fortnight. 

What it’s like to work at Independent Age:

We celebrate diversity at Independent Age and champion the differences that make each of us unique. We actively support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. We aim to attract and retain a wide range of talent and create an environment where everyone can feel safe, protected, welcome and included.

We offer great benefits including 28 days annual leave plus public holidays, a generous pension scheme with life assurance, and fantastic learning and development opportunities. We also offer a number of enhanced leave provisions and benefits. We know that a good work life balance helps us perform at our best and supports wellbeing. Flexible working hours and hybrid working is standard (the successful candidate will need to be in the London office a minimum of two days a week and be able to travel, alongside some flexible working). If you need a different form of flexibility, we are always happy to talk flexible working. 

You can find out more about what it’s like to work at Independent Age on the Careers page on our website.

Application Process:

To apply, please visit our website to submit a curriculum vitae and a supporting statement, detailing how your skills and experience meet the criteria within the job description and person specification. Please do not hesitate to contact us if you have specific requirements and need support to apply in an alternative format.

To support our commitment to equity, diversity, and inclusion we use anonymous shortlisting. Therefore, please do not include your name, photo, or information to indicate your gender or age in your CV and supporting statement, and please ensure the title of any uploads does not contain your name.  Please do not omit dates of employment. 

Independent Age is committed to safeguarding and follows Safer Recruitment practices to ensure we are safeguarding those we work with. We therefore ask that you supply your full work history with explanations for any gaps in the application documents you submit and, if offered the post, we will require two employment references including your current or most recent employer. A Basic DBS Certificate will be required for this role.

Closing date for applications:  end of day (11:59pm) on Wednesday 5 March 2025.

First round interviews to be held virtually in week commencing 24 March 2025.

Second round interviews to be held in person on Tuesday 1 April 2025.