Youth Work Jobs

The Head of Public Affairs & Stakeholder Relations is a strategic and dynamic leadership position within the Policy and External Affairs directorate.  You will lead and manage our influencing and engagement work with key policy, government, political and wider sector stakeholders. Your role will be essential in fostering and maintaining our corporate narrative and in building relationships that support our organizational objectives.

This role requires a deep understanding of Youth Futures’ policy work, our strategic corporate objectives together with the outside policy, political and sector landscape. The individual needs to have strong organizational and project management skills, excellent communication skills, and the ability to build credibility with senior internal and external stakeholders.

The role will be a permanent job share 24.45 hours a week.  Working days will be Monday to Wednesday.

This role can be based at any of our hubs located in London, Birmingham or Leeds and we currently operate a hybrid working model.

For more information and to apply, please download the job recruitment pack.

The young people we aim to serve – and the challenges they face - are all unique. We are looking to build a team that reflects this diversity. Our commitment to inclusion across race, gender, age, class, religion, identity, and experience forms the cornerstone of our work. We are an equal opportunities, Living Wage and Disability Confident employer and encourage applications from a diverse range of backgrounds representative of our communities.  We offer a welcoming and inclusive workplace, where employees are encouraged to have a voice.

We are looking for a Senior Manager – Policy, Government & Evidence Generation. This is a key role for Youth Futures Foundation as a What Works Centre. Reporting to the Head of Public Policy, but working closely with Evaluation and Public Affairs colleagues, this is a unique role, sitting at the intersection of our policy, government relations and evidence generation work. The work of the Public Policy team will focus on the following strategic themes for the organisation:

• Barriers and Discrimination in Employment
• Place based change
• Mental Health and Wellbeing
• Early Intervention and Transition
• Apprenticeships and Vocational Training
• Employment Support Programmes

You will lead and manage our work in two key macro areas:

1. Evidence generation opportunities – Engaging with national and local government on evidence generation partnership opportunities, working with the Evidence and Evaluation team to identify new opportunities and supporting the brokerage of trials to test interventions to support marginalised young people.
2. Regional policy – Managing our policy work with regional and local government across the youth employment agenda

This role can be based at any of our hubs located in London, Birmingham or Leeds.  We currently operate a hybrid model of two-days per week in the office and three-days from home.

For more information and to apply, please download the job recruitment pack.

The young people we aim to serve – and the challenges they face - are all unique. We are looking to build a team that reflects this diversity. Our commitment to inclusion across race, gender, age, class, religion, identity, and experience forms the cornerstone of our work. We are an equal opportunities, Living Wage and Disability Confident employer and encourage applications from a diverse range of backgrounds representative of our communities.  We offer a welcoming and inclusive workplace, where employees are encouraged to have a voice.

Youth Futures Foundation is the national What Works Centre for youth employment, with a specific focus on marginalised young people.   

We find and generate high-quality evidence to better understand England’s’ youth unemployment and inactivity challenge, and most importantly to learn what solutions work to address this. We do this through bringing together the best evidence already in existence and build on this by conducting original research and testing and evaluating promising interventions to produce much needed new evidence where there are gaps.  

We are looking for a dynamic Team Coordinator to provide administrative and business support to the Director of Programmes and Grants in the Implementation, and administrative support to their directorate.

The successful candidate will help us to deliver on our objectives by providing seamless support and delivery. They will:

• Understand the needs of the teams, the context in which they operate, and focus on problem-solving and working with others to meet objectives.
• Help the teams to work effectively, co-ordinating team activities, maintaining relationships (internally and externally) alongside supporting operational excellence.

This role is fixed term until January 2026 and can be based at any of our hubs located in London, Birmingham or Leeds.

We currently operate a hybrid model of two-days per week in the office and three-days from home.

For more information and a full job description, please download the Recruitment Pack.

HOW TO APPLY

Click on the 'APPLY' button below to apply online. The closing date for applications is Wednesday 11 December 2024 at 10am.

The young people we aim to serve – and the challenges they face - are all unique. We are looking to build a team that reflects this diversity. Our commitment to inclusion across race, gender, age, class, religion, identity, and experience forms the cornerstone of our work. We are an equal opportunities, Living Wage and Disability Confident employer and encourage applications from a diverse range of backgrounds representative of our communities.  We offer a welcoming and inclusive workplace, where employees are encouraged to have a voice.

This is an excitign opportunity to lead our Youth Work programme and Day Centre provision at NHYC. This position is a six-month fixed-term contract to cover a staff member going on sabbatical. The contract is planned to run from February-August 2025. We are looking for someone who is able to maintain stable and consistent leadership for the team throughout that period, is a quick learner, and confident overseeing multiple programmes and activities. Given the short length of the contract, we encourage applications from those who may not have been in a more senior leadership position before and would like the opportunity to gain experience.  It would also suit anyone with prior experience who is keen to work in a dynamic environment and is passionate about making a tangible difference in the lives of young people facing homelessness.

• Fixed-term 6 month contract
• Salary £46,800 – £52,000
• Deadline: 9am Monday 2nd December

Lead Youth Worker

Oasis Hub East Southampton

 16 HOURS PER WEEK Part-time 0.4FTE (There is flexibility in hours in discussion with candidates)

10 MONTH FIXED TERM CONTRACT (with view to extend)  

SALARY: £10,428 per annum (£26,072 for 1FTE)

 Want to enable young people to have positive lives?

Want to be part of a supportive, dynamic, fun & quality team?

Want to make your community a better place?

Want to grow in confidence and experience?

Oasis Community Hub East Southampton are recruiting for an experienced Lead Youth Worker to work alongside the youth and community hub team in East Southampton.  This positive, adaptable and talented youth worker will help us to deliver detached youth work and mentoring. Supporting the development of a team and building youth leadership opportunities.

The role will be focussed on the East Southampton community surrounding Oasis Academies Mayfield and Sholing and the Harefield Hub space. Delivering detached work, alongside other partners using our Oasis Youth van; delivering mentoring in schools and supporting and developing a youth team.

Key responsibilities will be:

· To develop and deliver a youth work programme engaging with young people across East Southampton in school and community settings. To Include:

o Detached provision

o Positive activities

o Wellbeing support

o Mentoring

· To work alongside the hub team to increase opportunities for young people to influence decision making and develop their leadership.

· To line manage sessional youth staff and support volunteers.

The successful post holder must have:

· Proven experience of leading work with young people in formal and informal settings

· Experience working with challenging behaviours and attitudes.

· Understanding of monitoring and evaluation in youth work

· Knowledge of safeguarding practices and health and safety.

This is an exciting opportunity to be part of a growing team, working in a community and education setting.  As part of the package, Oasis offers:

· A pension scheme, offering 7% employer contribution.

· A generous holiday allowance, starting at 25 days per year plus 8 Bank Holidays, Pro rata.

· Policies which promote well-being and are family friendly.

Email your CV including a Supporting Statement. Please visit the Oasis Charity Jobs website for further details. 

Your Supporting Statement should be a minimum of one A4 page addressing the following question:

Please expand on your CV to tell us about how your character, qualities, experience, and qualifications/training will enable you to thrive in this job.

Candidates will be interviewed on a rolling basis as we receive completed applications.

Interviews will take place in Southampton

 We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups. If you require any assistance to overcome potential barriers, please let us know. 

Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos.  We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks. 

The successful candidates must have the right to work in the UK.  Oasis cannot assist with sponsorship or visas.

Oasis supports Equal Opportunities.  Registered Charity No. 1163889

Our Head of Children, Young People and Families leads the work of our Children, Young People and Families (CYPF) service and the Building Young Brixton (BYB) Partnership, and is a key part of the Senior Leadership team at High Trees, helping us achieve our ambitions across the board.

Our Children, Youth and Families work serves the Tulse Hill and wider Lambeth community, operating from our dedicated youth and play site at Tulse Hill Adventure Playground, where the CYPF team are based. We deliver a multi-faceted and integrated service allowing us to provide seamless support for children and young people from 8-18, including daily after school and weekend open access adventure play sessions, community and school based mentoring programmes, a work experience and youth leadership programme, and youth social action projects. We also deeply value collaboration with other youth and community organisations, and as Head of CYPF, you will also lead and contribute to a number of
youth partnerships that we manage, including Building Young Brixton. This will require demonstrable experience of running a multifaceted service – delivering several projects and programmes simultaneously and managing a team of staff – with the strong organisational, people skills and a collaborative approach that this requires. You will be an advocate for community based youth and play services and passionate about the value and impact of play, as our core offer is centred around our after school and holiday offer at Tulse Hill Adventure Playground.

You will be based at Tulse Hill Adventure Playground, and as a strong and inspiring manager you will lead a team of youth and play practitioners to deliver a range of dynamic, exciting, and meaningful services, ensuring the children who need them most are supported to play, develop, and thrive. You will take both an ambitious, organised, yet hands on approach to your management of the service - we are a small but dynamic team and truly believe services are best when all are involved, from management to practitioners. You will bring enthusiasm and passion to ensure an exceptional service for the children and young people we work with and continue to inspire your team, and the wider Building Young Brixton team, to grow and expand our reach.

Our local community is at the centre of everything we do and as a community-based service you will also understand the value of and build on our excellent relationships with local residents, organisations and statutory services, and help champion and ensure strong coordination and leadership of our youth partnerships. In order to achieve this you will have an excellent understanding of the landscape in which charities deliver their services and the statutory and funding frameworks within which we operate.

Job Title: Children, Young People and Family Activity Officer

Reports to: Children, Young People and Family Activity

Programme Manager

Part-time: 2 positions available at 14.8 hours each (0.4 FTE)

Location: Hybrid – London and working from home

Salary: £10,658.96 per annum, actual (FTE 26,647.40)

Are you interested in working for an organisation making a real difference to the lives of young blind and partially sighted people?

Here at the Royal Society for Blind Children we believe that every blind and partially sighted young person should have the chance to live life without limits. Our values of Trust, Energy, Ambition, and Motivation underpin everything we do, and by giving young people the essential skills to take control of their life, they can unleash their true potential.

We are seeking 2 part-time Children, young people & family activity officers that can provide engaging, fun and valuable activities that bring children, young people and their families together both in person and online.

No two days look the same in the Activity Programme Team. You might be running an online peer support session one afternoon, taking children and young people out bowling in the school holidays, running a Family Fun Day at our Life Without Limits Centre or taking part in our residential visits twice a year. You’ll also be conducting meetings with colleagues to plan for activities, and ensuring our database is up to date is essential.

The most important asset you can bring to this role is a “can do” attitude and enthusiasm, alongside a strong team work ethic. A commitment to quality is vital as RSBC strive to provide high quality activities for our beneficiaries.

Experience in working with children, young people and/or families would be an advantage, as well as an understanding of supporting children with disabilities.

The key responsibilities within this role are:

· Design, plan and deliver a wide range of high-quality activities for vision impaired children and young people and their families

· Support vision impaired young people with goal setting and achieving their desired outcomes.

· Support the recruitment of vision impaired children, young people and families to activities so they can benefit from RSBC services.

· Link with existing and potential external referral sources to promote RSBC activities and services and encourage children, young people and families to engage.

· Organise inclusive activities led by children, young people and family’s wishes and needs, that ensure building independent skills, confidence and well-being and encourage them to connect with others.

Flexibility is vital for these part time roles with some evening working, and weekends to fit with the needs of children, young people and their families.

In return we offer a competitive range of benefits including a generous annual leave allowance of 28 days (rising to 29 days after 3 years’ service) + bank holidays, Employee Assistance Programme, Perkbox, flexible working opportunities, 3% contribution towards pension, and season ticket loan. We are a welcoming, diverse and inclusive workforce and are a Disability Confident Employer. We also hold the Investors in People Silver Award.

For further details on the role, please refer to the Job Description and Person Specification.

Please apply by emailing your CV and a supporting statement which details how you meet the requirements of the role and person spec

Closing date: on Monday 9th December 9am

Interview: week beginning 16th December 2024

To apply you will need to have the right to work in the UK

The Society is committed to safeguarding and promoting the welfare of children, young people and adults and expects all staff and volunteers to share this commitment. Therefore, all posts are subject to an Enhanced Disclosure check from the Disclosure and Barring Service and 2 satisfactory professional references. Registered Charity No.307892

To engage with children, young people and their families and deliver a combination of advice and signposting, 1:1 sessions, groups and workshops, online and telephone interventions to improve their mental health and wellbeing. 

We are looking to recruit an empathic, warm, friendly, hard-working and flexible person who is passionate about improving children and young people’s emotional wellbeing and mental health. They must be a team player with excellent communication and organisational skills, able to prioritise and manage their own workload. They must be able to work independently within the community. 

To help assess the needs and strengths of the referred child or young person and help them identify individual goals to achieve desired change.  

To deliver and assist with the evaluation of interventions for children and young people which aim to improve mental health and well-being, build on existing strengths, and increase levels of resilience.   

Record and collect data with various tools such as goal-based outcomes (GBO’s) and use this to evaluate the effectiveness of interventions.  

To take responsibility for own caseload of children, young people, and families some with complex and multiple needs with support from senior Emotional Wellbeing and Mental Health (EWMH) staff.  

To help involve children, young people, and their parents in the co-production of programmes, activities and services.  

To work collaboratively with partner organisations in the Surrey Wellbeing Partnership, Surrey and Borders NHS Partnership, Surrey Children’s Services, local CAMHS/CYPS teams, schools, and other community-based services to provide the most effective service for children, young people and families.  To keep accurate records of individual engagement, evidence of change and celebrate progress with children and young people.  

To provide, record and report the appropriate data to ensure support programmes can be accurately monitored and evaluated.    

To apply safeguarding and child protection procedures.  

To help provide written case studies as evidence of the effectiveness of individual interventions.  

To work as part of a team and attend team meetings, training events and participate fully in one to one, peer and group supervision.   

The jobholder may be required to carry out other duties as directed by the EWMH Services Manager, the responsibility level of which should not exceed those outlined above.  

Occasional evening work required (with a corresponding later start time or possibility to claim time off in lieu).

Any other duties are required to be performed within the grade and renumeration of the role. 

We are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults. This role will require an enhanced DBS disclosure (with barred children/vulnerable adults).  We require you to understand and demonstrate this commitment and attend any required training.

Just Treatment is excited to be hiring a Youth Mental Health Organiser to work alongside our Senior Youth Mental Health Organiser and young people directly affected by the youth mental health crisis. This role focuses on supporting young people to lead powerful campaigns that hold the corporations driving and profiting from the youth mental health crisis to account.

If you’re passionate about empowering communities and creating systemic change, we’d love to hear from you!

Just Treatment is a growing patient-led campaign fighting to ensure everyone gets the healthcare they need by demanding that the government acts to put patients before corporate profits. We believe the only way we can achieve these changes is by building a movement of those directly affected by the problem to challenge the power of the pharmaceutical and health industries. We have a track record of high impact campaigns that have changed the lives of the people we work with, and thousands of NHS patients, by forcing corporations and politicians to move.

Our approach is centred on deep organising with a cohort of patient leaders who have been directly impacted by the health injustices on which we campaign. This group steer and lead our campaigns, but are supported by a much larger group of volunteers and supporters. This role will be focused on our campaign strand around the crisis in young people’s mental health, focused on the role that late-stage capitalism is having on both the drivers of poor mental health, mental illness, and madness, and the ineffective responses to this crisis.

The role has two distinct parts: providing administrative support that facilitates the work of the Senior Youth Mental Health Organiser; and identifying and developing the leadership of young people directly affected by these health injustices and their families, building trusting relationships that ensure they are able to shape the strategy and lead the campaigns that win tangible improvements in the mental health and wellbeing of the people we are campaigning with and for.

You will work with key external allies to coordinate and multiply our campaigns, and ensure there are meaningful actions volunteers and supporters can do to further our campaign goals . You’ll love working as part of a collaborative, small team and you’ll thrive on building trusting relationships with the people you work with. And you’ll be committed to taking on David Vs Goliath fights for justice.

Check out our website for more info and how to apply!

About BDCA: BDCA is a dynamic community-led charity that has been serving the residents of the London Borough of Newham since 1998. Our motto is, “working together to change lives and transform our community” and over the past two decades we renovated four previously dead, disused spaces into lively local hubs. From these venues, our diverse team of locally-based staff and volunteers deliver targeted activities for people of every generation from children and their parents, young people and elders too. We also run programmes providing accessible sports, healthy food, poverty support and volunteering. Across all these projects, our mission is to break down barriers, bring people together and build people up.

Job Aim:To work with the Youth Project Coordinator to provide a fun, engaging and exciting programme of activities for young people across the economically disadvantaged but beautifully diverse E6 area within the London Borough of Newham. You will assist in delivering against the partnerships successful EMPOWER youth services commissioning bid to Newham Council. The service provides 10 weekly universal activities across East Ham over 49 weeks of the year for young people aged 9-19 including:

• Three outdoor MUGA sports sessions per week.
• Three youth hub session per week which includes branched off projects such as Junior Gym, screen acting, Muay Thai, healthy cookery sessions, calming crafts and sports.
• EKO Pathways after school delivery sessions, helping to support children with social, emotional, behavioural and mental health needs.
• Outdoor parks MUGA session
• Year-round trips and residentials
• Youth Theatre
• Delivery of three-week summer holiday scheme which involves volunteering placement with accredited Sports Leadership Award for 30 participants and employment for additional young people. This includes Stepping Up life skills training and social action campaign planning workshops.

You will be part of a team of people who are passionate about BDCA’s values of: INCLUDING all local young people by welcoming them into safe spaces and positively engaging with those who often get left out. CELEBRATING their creativity and skills so they have confidence and support to thrive despite their challenges. EMPOWERING them to step up and speak out as local leaders who make positive change in our community and beyond.

At Muslim Youth Helpline (MYH), we are dedicated to supporting young Muslims' mental health and wellbeing through free, confidential, and accessible services. Our team is committed to understanding the unique challenges faced by our community and providing culturally competent, faith-sensitive guidance.

Our Vision: A world where young people are empowered to overcome challenges and live a God-centred life of meaning and purpose.

Our Mission: To provide compassionate services and support to improve the mental well-being of young people.

Following the recent relaunch of its vision, MYH is entering an exciting new growth phase on its journey to realising its potential. We seek a talented and strategic CEO to lead MYH to achieve its ambitious long-term strategy. Join us and make a tangible, positive impact on the lives of young people as we work towards our vision of a more compassionate and God-centred society.

What You Will Be Doing:

As the CEO of MYH, you will lead the charity’s growth, ensuring its services remain innovative, impactful, and culturally relevant. You will oversee the strategic direction, ensuring the successful implementation of MYH’s vision and long term strategy. You will work closely with the Executive Team and Board of Trustees to maintain financial health, develop sustainable income strategies, and drive meaningful impact for young Muslims. Your leadership will ensure the continuous development of our services, foster key partnerships, and maintain a high level of stakeholder engagement. Additionally, you will champion safeguarding practices, cultural competency, and monitoring the charity’s impact, shaping the future of MYH as a leader in Muslim mental health.

What We Are Looking For:

We are looking for a compassionate, experienced leader with a strong understanding of the challenges young Muslims face today. You should have a proven track record in senior leadership, managing strategic and operational success. Strong financial skills and a commitment to cultural competency are essential. We seek a leader who inspires a high-performing team, engages with diverse stakeholders, and upholds MYH’s values of empathy, inclusivity, and faith sensitivity. A passion for youth mental health, experience with the Muslim community, and a knowledge of safeguarding and charity governance are highly desirable.

For more details about the role, please refer to the attached job description and person specification.

Commitment to Diversity, Equity, and Inclusion

Muslim Youth Helpline is an equal opportunity employer. We are committed to fostering a diverse and inclusive environment and encourage applicants from all backgrounds to apply. We celebrate the diversity that makes our community strong and strive to provide a workplace that reflects our core values of empathy, respect, and understanding.

Please note we reserve the right to close this vacancy early if we receive a high volume of applications.

Due to funding success, we are recruiting for a new Children and Young People’s School Coordinator in our Children and Young People’s Team. The new role will deliver a range of projects in primary and secondary schools and colleges across Lancashire.

Job title: CYP Schools Coordinator

Hours: 35 hours (Full-Time)

Contract: Fixed-term until 31 August 2025, with the high likelihood of an additional year of funding 

Salary: £25,767 

Responsible to: CYP Schools Lead 

Location: Contractual base is Chorley. Delivery will take place in schools across Lancashire.

We’re looking for a bold and caring individual to join our Children and Young People’s team. We want someone who has experience of engaging and working with children and young people in schools, ideally in Lancashire.

To succeed in the role, you will need excellent communication skills, be confident, driven and have the ability to work autonomously. You will be open, hardworking, creative and able to quickly build rapport with young people and school staff.

You will have experience working with schools and colleges and understand the barriers some young people face to achieving good mental health and wellbeing.

This is an exciting time for Lancashire Mind as our children and young people’s services are growing, enabling us to reach and support more people. We want people who believe in our vision of a Lancashire where everyone can have the best mental health and wellbeing possible.  

Lancashire Mind has a dedicated workplace wellbeing programme to ensure staff are supported with their own wellbeing which includes an Employee Assistance Programme, a half-day wellbeing day and wellbeing activities throughout the year.

We also offer a workplace pension scheme, paid emergency time off to care for dependents, regular supervision, and a commitment to supporting learning and development opportunities. We have also recently enhanced our annual leave offer with basic annual leave of 25 days, plus 3 days closure between xmas and new year, long service leave, the option to buy or sell annual leave and a half-day wellbeing day for all staff.

Above all, we are a friendly and supportive place to work; ‘Great staff team, positive and supportive culture’ (Lancashire Mind wellbeing survey, March 2024) 

Please note: This post is subject to an enhanced DBS check. 

Deadline for applications: 9am on 19th December 2024  

Interviews will be held on 9 January 2025  

Registered Charity Number 1081427 

Registered Company Number 3888655 

Lancashire Mind 

Our client is a successful charity, they have a temporary requirement for an experienced support worker who has worked with young people 16 + who have complex needs.

The successful candidate will be required to work 37.5 hours per week, working across Monday - Sunday on a rota basis, covering early (8AM - 3.30PM), mid (12.30PM - 8PM) and late (3PM - 10.30PM) shifts. There is a requirement to work 2 weekends out of 4. Temporary cover is required for approximately 2 - 3 months.

In this position, you will be required to:

• Hold a caseload of 2 - 4 young people and undertake regular key working sessions resulting in co-produced support and safety plans that are SMART and evidence progress
• Assess the needs of young people in order to identify appropriate move on accommodation
• Produce comprehensive and high quality risk assessments and risk management plans
• Assess referrals to the project to ensure suitable young people can be accepted
• Provide a safe, welcoming and high-quality standard of accommodation, ensuring when young people move in they feel comfortable and welcomed and are given information concerning the building and other local services
• Minimise risk to young people by identifying, reporting and following up any safeguarding concerns and incidents
• Work with social workers to enable young people to move back home if appropriate, or to support young people to identify opportunities for move on to appropriate supported, shared or self-contained accommodation
• Support young people to maximise benefit entitlements and secure project income through the collection of rents and service charges and the minimisation of arrears and void loss
• Run activities and support young people to participate in activities to prepare them for independence and move through
• Provide support to young people who are ready to move into work, education, or training by assisting them to access suitable courses or placements
• Work in partnership with internal departments as well as external community agencies to ensure client needs are met
• Carry out Health & Safety duties

Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.

To lead, co-ordinate, manage and expand our Community Wellbeing Team services for children and families and to ensure the smooth running of these services. To jointly oversee the delivery of services from the Phoenix Youth Centre by YMCA East Surrey and by other partner organisations.

 Service Management & Development

• To develop, oversee and expand existing service provision to meet the requirements of the EWMH services contract with Surrey Wellbeing Partnership. Services will be designed around the iThrive framework to deliver information, advice and early intervention for children, young people and families. They will build on existing YMCA East Surrey services.

• To work with the EWMH Manager to develop and implement a business plan across community services.

• To manage a team of practitioners and an office administrator, including carrying out regular one-to-ones, annual appraisals, setting objectives and development and training.

• To be the first point of operational contact for the Community Wellbeing Team, including supporting practitioners with risk management and reporting.

• To work collaboratively and effectively with partners across the Surrey Wellbeing Partnership and Mindworks Alliance to keep up to date on and respond to local and emerging needs, to take referrals or refer on/signpost and to share good practice.

• To promote and publicise the Community Wellbeing Team and EWMH services among relevant agencies, referrers, service users and potential service users.

• To manage administration linked to the recruitment and induction of new staff.

Service Delivery/Administration

• To manage referrals into the Community Wellbeing Team and ensure that appropriate data is recorded accurately and kept up to date.

• To liaise with families and other professionals about referrals and service provision.

• To jointly oversee the Phoenix Youth Centre so that it is staffed and appropriately maintained to support delivery of both YMCA East Surrey services and services delivered by other organisations.

• To report to and liaise with the EWMH Manager regarding the delivery of the service. • To ensure that client complaints are investigated and dealt with appropriately.

• To work with the EWMH Manager to identify and manage safeguarding and other risks and to liaise with the Designated Safeguarding Lead in line with YMCA East Surrey protocols and team operational process.

• To contribute to the development and delivery of training and parent/carer workshops as and when required.

Service Monitoring & Evaluation

• To set up and maintain appropriate record keeping systems in line with data protection requirements.

• To ensure service outcomes and outputs are effectively monitored and evaluated and prepare service statistics in conjunction with EWMH Manager and Mindworks Delivery Manager.

• To produce reports on activity, impact and outcomes plus provide input to the wider YMCA East Surrey Annual Impact Report.

• To produce client case studies for internal and external communication purposes.

Other

Occasional evening work required (with a corresponding later start time or possibility to claim time off in lieu).

• Any other duties are required to be performed within the grade and renumeration of the role.

• We are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults. This role will require an enhanced DBS disclosure (with barred children/vulnerable adults). We require you to understand and demonstrate this commitment and attend any required training.