Welfare Jobs
At Ambitious about Autism, we're currently looking for a Graphic Designer to join our External Affairs team.
You'll lead and manage the development of Ambitious about Autism's brand look and feel, maintaining a clear set of brand guidelines and acting as brand guardian. You'll lead on producing designed collateral as required, responding to artwork requests and managing the visual look and feel of any designed resources.
You'll manage the production process of design briefs, ensuring that projects are delivered on-time and to a high quality. You'll contribute to the development and production of animated and video content, as well as providing support for colleagues producing their own materials, checking artwork for accuracy, quality and consistency with our brand.
We are looking for someone who has:
- Extensive experience of working in an artwork or design role.
- Comprehensive knowledge and experience of working with Adobe Creative Suite.
- Experience in developing a range of digital and print assets, as well as web design best practices.
- Experience in producing materials in a range of accessible formats.
When applying, please include a link to your portfolio at the top of your cover letter. Alternatively, please upload your portfolio as an attachment.
In return, we offer great benefits including a generous holiday allowance and commitment to continued professional development (CPD), flexible, hybrid working and more!
This is a fantastic opportunity for an ambitious individual who would like to work for a forward-thinking, open and honest organisation and make a real impact to the young people we work with. Please find our full recruitment pack on the link below.
If you have any questions about the role or would like to have a confidential chat, please contact James Axford, Recruitment Officer.
Ambitious about Autism is fully committed to equality of opportunity and diversity and we warmly welcome applications from all suitably-qualified candidates. We welcome applications regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, disability, or age. All applications will be considered solely on merit.
Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.
The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.
The client requests no contact from agencies or media sales.
We are seeking someone who is passionate about giving an effective generalist advice service to those most in need. You will thrive in a busy and challenging environment and have a positive ‘can do’ attitude. The post holder will have previous experience of providing advice with the confidence and knowledge to work independently, providing support to foodbank service users in locations across Bristol with matters including but not limited to:
- Housing, employment, immigration (OISC Level1), debt and benefits
- Income maximisation and debt advice on priority and non priority debts including managing renegotiating key debts
- Referring on to specialist teams for complex debt advice.
- Conducting benefit checks and applying for welfare benefits
- Progressing welfare benefit claims up to the point of tackling independent appeals – including PIP, ESA and Universal Credit – and supporting Work Capability applications.
Context about what our organisation does:
Citizens Advice Bristol provides free, confidential and impartial advice, helping people to resolve problems affecting their lives. We have a wide range of services targeted at various client groups and advice issues.
Key details:
- Location: Main office (BS1) and outreach across Bristol
- Closing date: 5.00pm on 5 July 2024
- Interviews: Week of 15th July 2024
This is an exciting new role for someone who is interested in gaining the experience and training necessary to become an information and advice navigator.
Working as part of our committed and expanding team, your main role will be supporting the advice team with triaging client contact over the telephone, online and face to face. We will provide you with full training and supervision to carry out your role.
Purpose of the role:
· Triage all client enquiries and referrals received via the helpline, email enquiries and drop in callers Provide administrative support to team advisers.
· To support clients with form completion – online or paper based.
· To support the Information and Advice Service (Later Life Planning Service / Dementia Adviser team)
You will be the first point of contact for our clients, whether that be by email, telephone or face to face.
We will provide training and support to help you develop your skills and become an efficient navigator onto other specialised services.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Bid Support Manager
Location: This post is homebased with occasional travel to meetings at BookTrust locations in Leeds or London.
Contract: Freelance/part-time/contract
Salary: Day rates between £150 and £200 per day dependent on skills and experience
BookTrust is the UK’s largest children’s reading charity. We know that children who read are happier, healthier, more empathetic, and more creative. They also do better at school.
Working with every local authority and across every region in the country, and supported by Arts Council funding, we reach over millions of families a year via partners in schools, children’s centres, health visitors and libraries. This incredible network helps us to get children reading across the country.
BookTrust are seeking an enthusiastic candidate with experience of working with public sector frameworks, bid support and coordination, bid writing and opportunity monitoring. This role is designed to support maintenance and development of our traded work with public sector organisations as well as supporting broader public sector income generation work to enhance and extend the work of our high value giving income generation team. The nature of this role means that it would suit someone who freelances or is happy to be called on for time focussed pieces of work on an ad-hoc basis.
To apply please send a copy of your CV to our website along with a covering letter showing how you meet the person specification and your motivations for applying for the role. Your covering letter should not be longer than two sides.
Closing date: 18th July 2024 at 4pm.
Our Commitment to Diversity and Inclusivity
We aim to provide an inclusive recruitment process and actively welcome applications from diverse talent pools: minority ethnic candidates, candidates with disabilities and long-term conditions and candidates from underrepresented communities.
We are committed to equality of opportunity and want to ensure we have an accessible application process for all candidates. If you need any reasonable adjustments or would like us to do anything differently during the application process, please contact our HR team to discuss your requirements further.
BookTrust is committed to safeguarding and promoting the welfare of children. The recruitment and selection process reflect our commitment to safeguarding therefore, the suitability of all prospective employees will be assessed during the recruitment process in line with this commitment, and pre-employment checks.
Westminster Almshouses Foundation
42 Rochester Row, Westminster, London SW1P 1BU
Clerk
Salary Pro rata 3 days per week of £70,000 + benefits
Founded in 1665 the Westminster Almshouses Foundation provides sheltered housing for those over sixty with limited means. It comprises of 41 one bed units all on one site. In addition, the charity provides grants to relieve hardship to individuals, and to local organisations supporting those who are vulnerable or in need.
The successful candidate will have:
- · Comparable experience and understanding of the problems/needs of the elderly, health and social services,
- · A working knowledge of welfare and other benefits
- · A working knowledge of safeguarding vulnerable adults
- · Knowledge and understanding of Grants Management
- · Evidence of previous relevant experience in a similar role preferably in a charity or related organisation
- · Demonstrable financial literacy
- · Evidence of effective team management
- · Excellent written and oral communication skills and a good eye for detail
- · Degree level equivalent or relevant professional qualification(s)
We are seeking to appoint to this position a person who:
- · Is a natural leader
- · Has the ability to build effective relationships at all levels
- · Can demonstrate empathy towards the elderly.
- · Has a positive “can do” attitude.
- · Is non-judgmental and supportive.
- · Understands confidentiality.
- · Is practical.
We look forward to your application.
Please download further details of the position from our website at Marylebone Executive Search
Apply online with a CV and personal statement addressing the person specification.
Closing date for applications: 12 August 2024
Long List interviews: 14 – 22 August – 2024
Final Panel Interviews & Candidate visits: 12 September 2024
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Hammersmith and Fulham, Ealing and Hounslow Mind run an innovative crisis prevention service designed as a place for children and young people at risk of mental health crises to de-escalate and have access to a skilled staff team to support them.
The Circle is open out of hours (3pm-11pm or 12pm-8pm weekends and holidays), 365 days a year, and has been designed to reduce the need for young people to attend A&E. Co-designed by young people, it is a friendly and accessible space. Please note: some out-of-hours work is a key part of this job.
If you do not meet all of the requirements of the role but have comparable knowledge and experience, we would be happy to consider your application, or talk to you in advance of an application.
Key Responsibilities:
- Line management of a team of full time, part time and bank staff who have expertise in supporting young people nearing crises.
- Day to day management of the contract (from the NHS ICB)
- Responsible for managing a rota to ensure the service has adequate staffing, 365 days a year
- Holding relationships with all key stakeholders (funders and commissioners, local authorities, local CAMHS services and hospitals)
- Building on the pilot phase of the programme and using creative approaches to supporting children and young people of all ages.
- Working closely with the Clinical Lead to ensure safe delivery of services and that staff are supported.
- Ability to support staff to work with a diverse range of children and families, and tailor services to reach young people who may not currently be accessing the programme, or who have specific additional needs or diagnoses.
You will have:
- At least 3 years’ experience of managing a complex service supporting young people with a variety of needs, ideally within a mental health context.
- Experience of working on (ideally managing) a commissioned service within a Third Sector Organisation.
- Experienced in delivering a service within budget and meeting all KPIs and contract requirements.
- A passion for supporting and developing staff.
- A commitment to improving the lives of young people through high-quality mental health support
- Having a creative approach to problem solving and developing the service to meet the needs of diverse young people and families.
- Ability to form and maintain relationships (e.g. with CAMHS, commissioners, funders), and communicate effectively with all stakeholders and young people.
Benefits of working with us
- Contributory Pension Scheme
- 25 days annual leave plus bank holidays per year, increasing by 1 day per full year of service (up to a maximum of 30 days) [pro rata].
- Employee Rewards and Benefits Platform/Wellness Hub (Perkbox)
- Cycle to Work Scheme
- Flexible working
- Employee Assistance Programme (EAP) including free counselling sessions
- Paid time off for medical appointments
- Training and personal development opportunities
- Access to shared resources and training opportunities via Mind Federated Network
How to apply
Please provide your CV, and a cover letter demonstrating how you meet the requirements of the Person Specification (see JD attached) and why you want this role.
We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.
HFEH Mind are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with children and vulnerable adults.
Post is subject to an enhanced DBS check.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Community Engagement Coordinator - Wales
Location: The role will be based out of the BookTrust Offices in Cardiff. BookTrust works in a hybrid and flexible way with an expectation of a minimum of 8 face to face collaboration days per month which could be at the Cardiff office, visiting partners across Wales and on occasions UK wide travel. There will therefore be reasonable travel needed to fulfil the role, with occasional overnight stays.
Contract: Full-time, open to discussing flexible and part-time options
Salary: £28,000.00 per annum.
BookTrust is the UK’s largest children’s reading charity. We know that children who read are happier, healthier, more empathetic, and more creative. They also do better at school. Working with every local authority in England, Northern Ireland and Wales and supported by a range of funders including the Arts Council England, Northern Ireland and Wales Governments, we reach over 3 million families a year via partners in schools, children’s centres, health visitors and libraries. This incredible network helps us to get children reading across the country.
We are looking for a positive and enthusiastic individual with a demonstrable ability to develop relationships and make connections across a wide range of people and groups. A strong communicator with the ability to communicate effectively with a diverse range of audiences, in writing, and in person.
You will have ideally worked within or across a particular community or region, in outreach or a project within the third sector and be a highly motivated individual with the ability to work and travel unsupervised across multiple projects simultaneously and to work at pace, often to tight deadlines.
A passion to make a difference for children and families with an interest in the benefits of literacy and reading to child development, the value of books, stories and rhymes and the role of parents, carers, and guardians in developing a love of reading would be valuable.
We are currently recruiting to two Community Engagement Coordinator posts.
To apply please send a copy of your CV to our webiste along with a covering letter showing how you meet the person specification and your motivations for applying for the role. Your covering letter should not be longer than two sides.
Closing date: 31st July at 11:59pm.
Applications will be reviewed on a rolling basis; therefore, early applications are encouraged.
Our Commitment to Diversity and Inclusivity
We aim to provide an inclusive recruitment process and actively welcome applications from diverse talent pools: minority ethnic candidates, candidates with disabilities and long-term conditions and candidates from underrepresented communities.
We are committed to equality of opportunity and want to ensure we have an accessible application process for all candidates. If you need any reasonable adjustments or would like us to do anything differently during the application process, please contact our HR team to discuss your requirements further.
BookTrust is committed to safeguarding and promoting the welfare of children. The recruitment and selection process reflect our commitment to safeguarding therefore, the suitability of all prospective employees will be assessed during the recruitment process in line with this commitment, and pre-employment checks.
Swalcliffe Park is an ‘Outstanding’ specialist day and residential school providing education, therapeutic support and residential care for secondary aged boys all of whom have a diagnosis of Autism Spectrum Condition ASC. We offer excellent working conditions in a beautiful location with opportunities for career development and training staff. The school also has ‘Advanced Level’ Autism Accreditation and an ‘Enhanced Practice’ commendation.
The Communications Specialist will play an integral role in raising the profile of the school locally, nationally and internationally.This role will work collaboratively with the CEO and Principal to develop and implement the school’s communications and marketing strategy to promote the school’s work and reputation. It is a hands-on role managing design and print, websites and all forms of media in a fast-paced, dynamic environment and would suit someone who enjoys balancing operational and strategic tasks. There will also be a focus on newsgathering and storytelling across various channels (including online, print, and social). The role will also necessitate involvement in advertising (off and online), PR, events, digital marketing and social media.
The successful candidate will have or be:
- A degree level education with relevant marketing and/or communications qualification;
- Successfully undertaken a similar role, in a complex, busy, service-driven culture;
- A proven track record of designing and delivering successful communications campaigns and activity;
- Managed and produced content to support a wide range of communications;
- Willing to work strategically and operationally and be hands on within this role
- Self-motivated and able to work independently; working in a consultative way, managing ‘clients’ and working with minimal direction and input from others unless required as part of a collaborative brief;
- Proficient in developing profile raising strategies and planning and seeing through their implementation
- Excellent copy writing skills; being able to tell a story which reflects our ethos and culture
- A keen eye for detail in line with brand guidelines
- Proficient and up to date digital marketing and IT skills as well as design and/or communication software such as Microsoft Suite, Photoshop and Canva
- Excellent interpersonal and communication skills; effective in a variety of settings and with a range of people.
- Able to remaining calm under pressure and readily meet deadlines
Benefits include:
- Term time working; 39 weeks; based on site, with occasional opportunity for hybrid working
- Annual Leave – 7 weeks plus Bank Holidays pro rata to be taken in school holidays
- Pension scheme – NEST
- Employee Assistance Programme, free lunchtime meal and parking
- CPD development and supervision
For more information, please go to our website. A Job Description/Person Specification and application form are available from the school’s website.
This school is committed to safeguarding and promoting the welfare of children and expects all staff and volunteers to share this commitment. The successful candidate will be expected to undertake an enhanced disclosure. We are an equal opportunities employer.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Working across third sector organisations you will build and maintain relationships to input to policy and influencing, both as SWA as well as jointly with others. You will maintain good working relationships with civil servants, challenging ideas and find solutions where necessary.
The role includes inputting to and submitting consultation responses, researching and writing briefings, preparing for SWA to providence evidence in parliament, keep our communications team up to date with policy inputs and changes, and input to good practice stemming from policy changes. All of these roles, requiring great working relationships across the organisation, but especially with Membership and Training.
We’re looking for someone with experience in a similar role, with specific knowledge of the Scottish policy landscape and the potential that offers. We’re looking for someone who can work across domestic abuse related topics – examples including economic abuse, child contact, the welfare system. We ask that you re a self-starter, ready to apply these skills creatively to meet our strategic priorities. Excellent written and verbal communications skills go without saying: you’ll be skilled in the ability to engage confidently with a range of different audiences, and be adept at writing to suit them, working alongside colleagues across SWA and our members across the country.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Partnership Manager - Wales
Location: The role will be based out of the BookTrust Offices in Cardiff. BookTrust works in a hybrid and flexible way with an expectation of a minimum of 8 face to face collaboration days per month which could be at the Cardiff office, visiting partners across Wales and on occasions UK wide travel. There will therefore be reasonable travel needed to fulfil the role, with occasional overnight stays.
Contract: Full-time, open to discussing flexible and part-time options
Salary: £36,000.00
BookTrust is the UK’s largest children’s reading charity. We know that children who read are happier, healthier, more empathetic, and more creative. They also do better at school. Working with every local authority in England, Northern Ireland and Wales and supported by a range of funders including the Arts Council England, Northern Ireland and Wales Governments, we reach over 3 million families a year via partners in schools, children’s centres, health visitors and libraries. This incredible network helps us to get children reading across the country.
We’re looking for a positive and enthusiastic individual with a demonstrable ability to build strong and successful delivery and strategic relationships with a range of external stakeholders, including primary and secondary schools, local authorities, education sector organisations as well as other civil society organisations. The role will also involve ensuring the successful delivery of a set of BookTrust’s programmes and activities so strong organisational skills, experience of collaborating with different internal functional teams and being thorough and meticulous will be necessary attributes.
The Partnerships Manager will also contribute to the development of new activities and programmes and lead on the programme training and national and regional events for Wales so experience of devising and implementing new programmes and training would be advantageous.
To apply please send a copy of your CV to our website along with a covering letter showing how you meet the person specification and your motivations for applying for the role. Your covering letter should not be longer than two sides.
Closing date: 31st July at 11:59pm.
Applications will be reviewed on a rolling basis; therefore, early applications are encouraged.
Our Commitment to Diversity and Inclusivity
We aim to provide an inclusive recruitment process and actively welcome applications from diverse talent pools: minority ethnic candidates, candidates with disabilities and long-term conditions and candidates from underrepresented communities.
We are committed to equality of opportunity and want to ensure we have an accessible application process for all candidates. If you need any reasonable adjustments or would like us to do anything differently during the application process, please contact our HR team to discuss your requirements further.
BookTrust is committed to safeguarding and promoting the welfare of children. The recruitment and selection process reflect our commitment to safeguarding therefore, the suitability of all prospective employees will be assessed during the recruitment process in line with this commitment, and pre-employment checks.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Title: Social Welfare Law Adviser (Energy)
Trainee Considered
Location: This is initially an in-office role, but following successful progression, will become a hybrid role working between home/ office and presence at outreaches across Bury/ Bolton.
Citizens Advice Bury & Bolton (CABB) is a leading provider of legal advice and information, supporting thousands of clients every year. We are a busy, client focused and dynamic service with a track record of delivering high quality advice. Our services are delivered between 8am – 6pm. Postholders will be expected to actively contribute to service delivery rotas between these times.
The post holder will work as part of a well-established team, providing reliable and effective advice services, across all advice channels and access points, utilised by Citizens Advice Bury & Bolton.
Key elements:
- Deliver free face-to-face quality assured advice for those vulnerable to fuel poverty across Bury and Bolton to support them towards being able to keep warm and healthier homes.
- Promote greater awareness and access to advice and other services pursuant to helping people with fuel insecurity.
The postholder will target cohorts to afford their energy bills, and reduce fuel poverty, creating a positive impact on their health and wellbeing.
By:
- Providing advice and assistance on maximising incomes
- Improving the energy efficiency of homes
- Improving health and well-being of people living with fuel vulnerability
- Developing people with Energy advice skills
- Learn from people with lived experience in the delivery of this and future projects.
To be successful in this role you will be able to work with a high level of accuracy and attention to detail, exhibit excellent listening and questioning skills and to present and conduct yourself in a professional and courteous manner with all clients seeking support.
You will liaise with local partners and stakeholders across Bury & Bolton, including internal colleagues within CABB. You will have a robust understanding of the importance of security and data protection to ensure all data is protected in line with GDPR legislation. You will have a good standard of numeracy to perform benefit check calculations to aid the advice process and be proficient in the use of computer packages with a working knowledge of Microsoft Office. You will have an open and friendly demeanour and be able to work as part of a diverse team.
At CABB, we value diversity, promote equality and challenge discrimination. We encourage and welcome applications from people of all backgrounds. We particularly welcome applications from disabled people, people with physical or mental health conditions, LGBT+ and non-binary people, and people from racially minoritised communities.
To Apply
Please click on the apply button to be redirected to our website, we are accepting CV & Cover letter to the email provided on the page.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Civitas Recruitment are delighted to be working with a fantastic Diocese located in Central London. The Diocese supports people of all faiths and none, and embraces the wide and varied social needs of those north of the Thames, from Heathrow in the West, to Bow in the East. Their key services include a safehouse for trafficked women , St Joseph’s, which provides education and support for adults with learning disabilities and their families and Seeds – a social enterprise Hub. Due to growth and expansion, an exciting opportunity exists for a Head of Fundraising to join the team. As Head of Fundraising, you will collaborate with fundraising colleagues, identify new funding opportunities, expand the supporter base and develop relationships with high net worths and major donors as well as with existing Trust funders providing first-class reporting. This is a full-time, permanent role, Hybrid in Central London.
Who are we looking for?
Ideal candidates will have a proven track record in securing major gifts and/or large grants and be able to demonstrate exceptional relationship management skills. You will be able to work at all levels, including with senior stakeholders, major donors and volunteers. You will have a proven track record of delivery of ambitious financial targets and excel in both working collaboratively and individually. Your written and verbal communication skills will be of a high standard, and you will feel comfortable in networking and being able to articulate the charity and its missions to prospective donors via face to face/public speaking , written reports/presentations where required. Overall, we are seeking passionate candidates who wish to enhance their career in the fundraising sector and work with a charity which does some tremendous work to assist and develop those in need.
If the above role description sounds of interest and you feel like you meet the criteria; please apply immediately or for further information, please contact Syed at Civitas Recruitment for a full JD and informal discussion. Early applications are encouraged as we will be reviewing on a rolling basis and roles may closer earlier than initially indicated.
Homemaker Southwest provides independent advice and support to people who require help in finding, setting up or maintaining accommodation throughout Devon.
As a Money Advice Caseworker, you will be responsible for delivering high quality support services to clients across Devon, by telephone and face-to face, to sustain tenancies and prevent eviction wherever possible, with due regard to Homemaker’s policies and procedures.
You will have experience providing money advice to individuals at risk of homelessness and contemporary knowledge of debt solutions and welfare benefits.
Important qualities include strong communication skills, the ability to work independently and empower others, and the capacity to simplify complex information for clients. While most appointments will be conducted over the phone, some clients will require in-home visits, so the job demands flexibility to travel and work from different locations, necessitating the use of a personal vehicle
MAIN DUTIES AND RESPONSIBILITIES
Work with clients
- Ensure that clients receive a prompt and professional service.
- Provide advice and assistance through a range of channels: face-to-face, by phone, or by email. Seeing clients in office and at outreach locations and visiting clients in their own homes as required.
- Receive and respond to referrals from identified agencies in accordance with prevailing guidelines/funding.
- Provide support to clients including preparing accurate financial statements, budgeting advice, progression of debt options, advising on court proceedings for debt recovery and repossessions, and income maximisation to ensure take up of benefits and options such as backdating, overpayment and sanction challenges, appeals and representation if required.
- Keep the client at the centre of every case; check the client’s understanding and communication needs, agree on an action plan with clarity on who is doing what, encourage the client to be involved with actions as appropriate, keep the client informed of progress of case, and ensure cases are concluded in a positive way.
- Communicate and negotiate on clients’ behalf with third parties as appropriate.
- Give support in the sustainment of any tenancy, as appropriate.
- Ensure clients understand the terms of any tenancy or other legal obligation entered, or about to be entered into.
- Take a holistic approach to issues presented and signpost/refer to other services to help ensure that the advice and other support needs of the client are addressed appropriately.
- ·Ensure clients are encouraged to give feedback on the service they receive and take on any comments on ways we could improve the service.
Networking/Partnership
- Work closely with partner agencies
- Promote the services of the organisation to local housing, justice, social welfare, government agencies and other stakeholders.
- Contribute knowledge, expertise and ideas to appropriate local forums.
Administration
- Set up and maintain casework and other admin systems in accordance with organisation specifications.
- Maintain agreed monitoring and outcome information for commissioning agencies and internal management purposes.
Professional development
- Keep up to date with legislation, case law, and good practice in debt and welfare benefits advice, attending appropriate training courses, using online resources and reading relevant publications.
- Attend meetings as required by manager.
- Participate in staff development programmes, supervision and performance management meetings.
General
- Uphold the aims and principles of the organization.
- Comply with all the organisation’s published policies and procedures with attention to Health and Safety, Risk Management, Confidentiality, and Equal Opportunities.
- Comply with organisational, statutory and legislative requirements.
- Maintain regular contact with colleagues in Homemaker Southwest.
- Undertake other such duties as may be required to ensure the effective delivery and development of the service.
Prevent homelessness and promote independence
The client requests no contact from agencies or media sales.
We are recruiting for a Children’s Support Worker who will be working closely with children and their mothers who are living in our refuges escaping domestic violence and other forms of violence and abuse, to provide personal welfare support and ensure that our clients are provided with a safe, supportive, and welcoming environment.
A key requirement is to provide personal one to one and group support to children and young people to ensure they are provided with a safe, supportive, and welcoming environment. The post holder will support children who have witnessed or experienced domestic violence and plan and provide stimulating, safe, and appropriate activities.
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
The client requests no contact from agencies or media sales.
“Providing free, independent, confidential and impartial advice”
Citizens Advice Southwark has a track record of delivering high-quality services from its offices in Peckham and Walworth and outreach locations across Southwark and South East London. We sort out problems together, for good, by providing free, independent, confidential and impartial advice across all areas of social welfare law, and through using the experience of our clients to bring about positive change through research and campaigns.
This post is advertised as an exciting opportunity for an experienced Advice Session Supervisor to consolidate their skills and experience or as a development opportunity for an advisor to train to become an Advice Session Supervisor within six months of starting in post. If applying as a trainee the starting salary will be on NJC Scale 6 - £33,194 for the first six months whilst undertaking the training.
The post holder will be required to work across all of our offices and outreaches in Southwark according to operational needs.
The role includes:
- Providing advice to the public and undertaking casework on social welfare law issues
- Supervising advice and gateway assessment sessions
- Supporting and supervising staff and volunteers
To be successful you will need:
- Recent experience of giving advice to the public. This should include having undertaken advice casework.
- Experience of undertaking the role of Advice Session Supervisor or to demonstrate the ability to undertake this role with training provided within 6 months of starting
- To understand, empathise with and be committed to the Service’s aims, principles and equal opportunities policies
Closing date: 9.00 am Monday 8th July 2024
Interviews: Thursday 11th July 2024
We offer a range of employee benefits, including generous annual leave, an employer matched pension contribution up to 10% salary, and training and development opportunities to continue your professional development.
Citizens Advice Southwark is an equal opportunities employer and encourages applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.