Welfare Jobs

• £6,079 per year (based on a full-time salary of £30,396)
• 7.5 hours per week
• Fixed-term contract until June 2026
• SEL Mind office (to be agreed), with travel across all SEL Mind boroughs

The Benefits Service within SEL Mind supports people with mental health problems to navigate the benefits system and challenge unfair decisions. The service currently operates across Bromley, Lewisham and Greenwich, delivered in partnership with local NHS. It includes dedicated welfare benefits specialists who provide casework support, and a cross-area team of volunteers who assist with form filling and assessments for health and disability benefits.

We are looking for a part-time Advice Projects Coordinator to support a new advice clinic to help people with mental health problems complete complex forms for health and disability benefits. We are looking for someone with experience of providing help with health and disability benefits, excellent organisational skills, and the ability to support and motivate a passionate team of volunteers.

This role will involve:

• Supporting clients to fill out health and disability benefits forms to a high standard
• Coordinating appointment bookings and a volunteer rota
• Helping clients access wider advice and support services
• Providing ad hoc support and guidance for volunteers

Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check.

Closing date: Monday 29th July (11:59pm)

Likely interview date: Monday 12th August

SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.

SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.

Read more about staff benefits and why staff love working here on our website.

Do you want your job to feel exciting again? If you’re a highly motivated fundraiser looking for a new challenge in an ambitious and friendly team then look no further.  

World Horse Welfare is an international charity that strives to support and strengthen the horse-human relationship through a combination of care, research, education and influence. We work to promote and protect welfare across the full spectrum of the equine world, including horses in need, sport and leisure horses, and horses used in work and production.

The individual giving team is responsible for driving sustainable growth through donor engagement, stewardship and acquisition. Could you be the newest member of our team? We are seeking an experienced Fundraising Marketing Officer to join us as we approach our centenary. The ideal candidate will have a proven track record in not-for-profit fundraising marketing and a passion for leveraging stories to drive fundraising success. This role requires a creative thinker, a data-driven approach, and a commitment to making a positive impact.

The successful candidate will join a busy, friendly, and capable team working to maximise the charity’s fundraising performance. We work with leading fundraising specialists throughout the UK to refine our approach and deliver outstanding results for one of the UK’s leading animal welfare charities.

Why become part of World Horse Welfare’s team?

Horses might be part of our DNA but they don’t have to be part of yours. World Horse Welfare has plenty of passionate equine experts already in situ, so provided you share our values of being realistic, compassionate and forward-thinking then you could be the perfect candidate.

We care about our people because they are the ones who enable us to achieve such good work. We invest in them, nurture them and listen to them to create a collaborative working environment where everyone feels valued.

Benefits include a generous pension scheme and cash health plan, paid employee sickness absence scheme, a minimum of 31 days’ holiday (including bank/public holidays and mandatory shutdown between Christmas and New Year) and death in service.

World Horse Welfare’s values are grounded in pragmatism and compassion as we strive to support and strengthen the horse-human partnership in all its guises through a combination of care, research, education and influence. The charity promotes and protects welfare across the full spectrum of the equine world including horses in need, sport and leisure horses, and horses used in work and production in marginalised communities worldwide.

Horses might be part of our DNA but they don’t have to be part of yours. World Horse Welfare has plenty of passionate equine experts already in situ, so provided you share our values of being realistic, compassionate and forward-thinking then you could be the perfect candidate.

We care about our people because they are the ones who enable us to achieve such good work. We invest in them, nurture them and listen to them to create a collaborative working environment where everyone feels valued.

Benefits include a generous pension scheme and cash health plan, paid employee sickness absence scheme, a minimum of 31 days’ holiday (including bank/public holidays and mandatory shutdown between Christmas and New Year) and death in service.

World Horse Welfare’s values are grounded in pragmatism and compassion as we strive to support and strengthen the horse-human partnership in all its guises through a combination of care, research, education and influence. The charity promotes and protects welfare across the full spectrum of the equine world including horses in need, sport and leisure horses, and horses used in work and production in marginalised communities worldwide.

Visitor Centre

• Meet and greet visitors in a pleasant and welcoming manner • Provide informative guided tours of the working farm utilising volunteers where possible

• Work with the Cook to ensure the café is set up appropriately and in time to open and provide assistance with end of day procedures to include cashing up and cleaning down

• Assist the Senior Centre Promotions Officer and Centre Manager with the planning and organisation of a range of events in order to raise World Horse Welfare’s profile and generate income

• Deal with general enquiries relating to the hiring and use of the visitor centre’s facilities (indoor school and conference room) and all subsequent liaison and co-ordination of bookings to ensure all facilities and arrangements are as required by the event organiser

• Assist the Senior Centre Promotions Officer to co-ordinate the events diary and ensure that volunteers are organised to work as required

• Work with the Senior Centre Promotions Officer and Communications department to ensure promotional and display materials are current and accurate

• Actively encourage visitors to support the charity by signing up to memberships and other charity products • Increase the charity’s supporter database through visitor data collection

 • Ensure all merchandise is presented professionally

• Working closely with the Senior Centre Promotions Officer ensure there is adequate merchandise in stock

• As directed by the Senior Centre Promotions Officer undertake stock-take of all merchandise

• Ensure all required administration and paperwork is received by Head Office as directed.

Please find full job description attached.

An exciting opportunity has arisen at Hall Farm in Snetterton for an experienced maintenance supervisor to work closely with the Centre Manager to efficiently maintain the general buildings and pasture at our Rescue and Rehoming Centre in Snetterton, Norfolk.

The key responsibilities of this role are to ensure an up to date, well-planned, effective preventative and reactive maintenance regime is in place. This role is responsible for a team of two maintenance assistants and is required to provide daily support and on-going training and development as required.  You will be responsible for the critical systems such as drainage, water, lighting, heating and fire related alarm systems as well as ensuring compliance with all health and safety regulations. You will also be responsible for the pasture management and the use of all relevant chemicals and pesticides where necessary.

The ideal candidate will be experienced in general maintenance in relation to buildings, grassland/pasture management and have the ability to react swiftly to maintenance requests to meet strict timescales. You will possess excellent communication skills, highly organised with a sound understanding of the principles of H&S and Fire Safety in a similar environment.  You will also be required to drive certain farm machinery such as tractors and transporters.

APPLY NOW

“Providing free, independent, confidential and impartial advice”

Citizens Advice Southwark has a track record of delivering high-quality services from its offices in Peckham and Walworth and outreach locations across Southwark and South East London. We sort out problems together, for good, by providing free, independent, confidential and impartial advice across all areas of social welfare law, and through using the experience of our clients to bring about positive change through research and campaigns. 

Citizens Advice Southwark has been awarded funding by City Bridge Foundation to provide a welfare benefits advice service for Southwark residents and we are now seeking to recruit a full time welfare benefits caseworker.

The caseworker will be based between our two main offices in Peckham and Walworth and will assist with raising awareness and completing benefit claims, advocating on behalf of clients and submitting reviews and appeals. The caseworker will also train a team of volunteers to increase capacity and expertise and will act in a consultancy role for generalist advisers and frontline workers in other agencies in the borough.

To be successful you will need:

• At least one year’s full time (or part time equivalent) paid or unpaid recent experience of advice work.
• An in-depth knowledge of welfare benefits including those related to disability and sickness.
• To understand, empathise with and be committed to the Service’s aims, principles and equal opportunities policies

Closing date: 9.00 am Wednesday 17th July 2024

Interviews: Monday 22nd July 2024

We offer a range of employee benefits, including generous annual leave, an employer matched pension contribution up to 10% salary, and training and development opportunities to continue your professional development.

Citizens Advice Southwark is an equal opportunities employer and encourages applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.

Disability Solutions West Midlands are seeking to recruit a Welfare Benefits Caseworker to support people with disabilities living in Stoke-on-Trent to secure appropriate welfare benefits and to challenge unfavourable benefit decisions. Based at Disability Solutions HQ (North Staffordshire Medical Institute in Hartshill), the successful candidate will have proven successful experience of working in the welfare benefits advice sector and will have an excellent working knowledge and experience of the welfare benefits system. The successful candidate will have a full driving licence and daily use of a car.

Role responsibilities: 

· You will be supporting people with disabilities and their families to claim disability-related welfare benefits.

· Help to challenge unfavourable benefit decisions in preparation for appeals.

· Through your work, identify wider services and signpost / refer people with disabilities to teams and services that can support them.

About Disability Solutions West Midlands (DSWM) - we are a user-led pan-disability charity based in Stoke-on-Trent and have been working in the city for over 40 years. Our mission is to empower people with disabilities and long-term health conditions to attain the highest possible quality of life, through listening, information, advice, guidance, and emotional support.

DSWM Advice Team - providing advice, guidance, information, and representation for people with disabilities, and their carers, living within the city of Stoke-on-Trent.  Our service utilises a range of approaches to best suit the specific needs of clients, including telephone contact, face-to-face interviews and outreach clinic visits.

Please refer to the full job description attached below.

Successful applicants will be required to prepare a 7-minute presentation to deliver at interview regarding:

“What are the main issues facing people with disabilities and long-term health conditions in Stoke-on-Trent, and how has Welfare Reform impacted upon their lives?”

Candidates are asked to bring their presentation on a data stick. A laptop and projector will be ready for candidates to use on the day of the interview.

Welfare Benefits Caseworker for the Macmillan Benefits Advice Service.

The Disability Solutions West Midlands and Macmillan Cancer Support partnership are seeking to appoint a Welfare Benefits Caseworker for the Macmillan Welfare Benefits Service for Staffordshire to support individuals affected by cancer in securing appropriate welfare benefits/grants/services. Based at Disability Solutions (North Staffordshire Medical Institute), the successful candidates will have proven successful experience of working in the welfare benefits advice sector and will have an excellent working knowledge and experience of the welfare benefits system.  

The successful candidate will have a full driving licence and daily use of a car.

Role responsibilities:

The Staffordshire Macmillan Welfare Benefits Advice Service based at Disability Solutions West Midlands, supports people affected by cancer living in Staffordshire and Stoke-on-Trent.

· You will be supporting people affected by cancer to claim disability-related welfare benefits,

· You will challenge unfavourable benefit decisions and help to prepare cases for appeal and where necessary, attend tribunal hearings with clients to support them through the appeal process.

About Disability Solutions West Midlands (DSWM) - we are a user-led pan-disability charity based in Stoke-on-Trent and have been working in the city for over 40 years. Our mission is to empower people with disabilities and long-term health conditions to attain the highest possible quality of life, through listening, information, advice, guidance, and emotional support.

Staffordshire Macmillan Welfare Benefits Advice Service (Staffordshire and Stoke-on-Trent) - provides advice, support, information and representation for people who are affected by cancer and are living or receiving treatment within the county and city.

The Welfare Benefits Caseworker will support the Senior Welfare Benefits Officer in delivering a high-quality welfare benefits advice service and in promoting and raising the profile of the Service with other professionals and with client groups.

They will be expected to establish and take responsibility for managing their own caseload.

Please refer to the full job description attached below.

Successful applicants will be required to prepare a 7-minute presentation to deliver at interview regarding:

“What are the main issues facing people experiencing cancer in Stoke-on-Trent and Staffordshire?”

 Candidates are asked to bring their presentation on a data stick. A laptop and projector will be ready for candidates to use on the day of the interview.

We have an exciting opportunity to join us in making a difference!  

Citizens Advice Birmingham has partnered with Alzheimer's Society to deliver Welfare Benefits Advice for people living with dementia. This includes those with the condition and their carers. 

Are you an experienced adviser who has a strong background in the delivery of high-quality advice and a good working knowledge of welfare benefits? 

We are looking for an enthusiastic caseworker to join the team, to provide the following:

• You will undertake casework, assisting clients to access their entitlement to welfare benefits and other sources of financial help, up to and including tribunal representation.
• Advice will be delivered virtually according to the service user’s needs and preferences. This will include phone, secure email or secure video calls.
• Help to design welfare benefit information leaflets and upskill referrers, preparing and providing training on our referral processes.
• Working independently and building relationships with third sector colleagues will be important, as will the ability to achieve targets, and support the work of volunteers. 

Benefits include 25 days annual leave plus 8 bank holidays pro rata per annum from 1st January to 31st December. This rises to 30 days pro rata over the next 5 years

For a job pack contact us.

CV’s are not accepted

Previous applicants need not apply

Closing Date: Monday 8th July 2024 at noon

Interview Date: Monday 15th July 2024

Hours of Work: 37.5 hours per week
Location: Flexible across the borough but mainly based in The Lodge Community Hub and Rutland House
Salary: £29,400 per annum + 3% pension
Contract: Fixed Term for 6 months - job share and/or part time hours considered for the right applicant
Responsible to: Cost of Living Coordinator, Adult Support Services Team

The London Borough of Bromley’s All Age Autism Strategy recognises the specific needs of autistic clients in navigating the welfare benefits systems. This role will provide welfare benefits advice and support to autistic clients and their families.

You will undertake welfare benefit checks to ascertain what benefits a client may be eligible for and support them to complete all necessary paperwork to apply for the benefit.

You will provide advice on welfare benefit issues to ensure income maximisation is achieved for beneficiaries and signpost to other local specialist agencies for expertise when required.

You will deliver a professional, impartial, pragmatic and outcome-focused advice service to beneficiaries whilst working to organisational standards, policies and procedures and regulatory requirements.

The service is ‘all age’ and will support parents/carers of autistic children and young people and autistic adults in all aspects of welfare benefits. All applications are subject to satisfactory references, a right to work check and an Enhanced Disclosure (DBS).

Application packs with full details are available on our website via the Apply button.

Closing date: Monday 8th July 2024
Interviews: Friday 12th July 2024

Welfare Benefits Advisor – Adults
Salary: £27k to £30k negotiable & dependent on experience
Training can be provided in key areas of the role for those with essential experience. (see person specification)
Hours: 37.5 hours a week
Place of work: Centre for Independent Living, Mo Mowlam House, Clem Atlee Court, SW6 7BF
Contract period: Permanent
Accountable to: Welfare Benefits Team Leader

The Organisation

Action on Disability (AoD), founded in 1979, is one of London’s leading Deaf and Disabled People’s Organisations. As we believe in the social model of disability, our values and principles embrace inclusive and accessible ways of working both internally and in all our activities, seek the participation and contribution of our members, and encourage and respect diversity.

The organisation is a medium sized charity with a Board of Trustees (at least 75% is disabled trustees), 25 staff and a strong ad hoc staff and volunteer base including many with direct experience of disability - all of whom are passionate about removing the barriers that disabled people face.

AoD provides five key services. These are: Youth, Employment, Welfare Benefits and Independent Living.

AoD’s Welfare Benefits Service

The Welfare Benefits Service provides free independent advice and assistance to all disabled residents and their carers who live and work in Hammersmith and Fulham borough. The service is for all ages, including parents and carers of disabled children.

We provide free advice and assistance, up to and including Tribunal level, on all Department for Work & Pensions (DWP) benefits, Tax Credits, and some local authority benefits.

Welfare Benefits Advisor will

• Provide high quality Welfare Benefits advice and casework and, as appropriate, representation at the 1st Tier Tribunals for disabled individuals of the London Borough of Hammersmith and Fulham.
• Write Mandatory Reconsideration requests and in a limited number of cases, write appeal submissions.
• Undertake direct welfare advice and casework.
• Maintain appropriate records of work undertaken using an appropriate electronic Welfare Benefits Recording and Information System via AoD’s Charity Log, and through the use of Excel
• Gather information to monitor and evaluate the service.
• Assist with funding applications / tender bids by providing basic factual information to Fund Raising Manager/CEO/Managers to enable them to apply for funding and also enable them to write funding/tender applications.
• Contribute to Welfare Benefits related publicity material, social media, reports for the Board of Trustees and other stakeholders and other documents as required.
• This post requires travel to different locations, e.g. for home visits.

For all work:

• Work in a person-centred way
• Produce agreed regular monitoring and progress reports
• Comply with AoD’s agreed policies and procedures.
• Participate in the wider development of the service and contribute to service improvement as required.
• Be computer literate and administratively self-supporting.
• Undertake any other reasonable duties as identified by the line manager.

Ongoing consideration of applications up to; 12noon Tuesday 09th July 2024
Interviews; on receipt of shortlisted applications between 09th to 18th July

Please note we do not accept CVs and only review applications sent via email or post, not via social media.

Finally, Action on Disability positively welcomes applications from Disabled people.

Please identify any specific requirements you may have, or wish to bring, to ensure full access at your interview if you are shortlisted.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Action on Disability prides itself on being an accessible and equal opportunity employer.

No agencies please.

Hours of Work: Full time 36.5 hours p.w

Annual Leave: 25 days plus 8 bank holidays pro rata per annum from 1st January to 31st December. This rises to 30 days pro rata over the next 5 years

Context of role

Citizens Advice Birmingham is partnered with Macmillan Cancer Support to deliver Welfare Benefit Advice across Birmingham and Solihull

We are looking for an enthusiastic caseworker who will join an existing team to ensure delivery of service specifications, targets and quality standards for the Macmillan Service.

Role purpose

The Welfare Benefit caseworker will provide a high quality advice service for people affected by cancer.

The post holder will provide this service in outreach settings across Birmingham and Solihull. Delivery will be integrated within cancer care teams, to provide seamless referral pathways that complement the assessment and care planning process of patients. 

You will undertake casework, assisting clients to access their entitlement to welfare benefits and other sources of financial help, up to and including tribunal representation. The post holder will also attend events to promote the service and provide support and training to volunteers and health care professionals.

For a job pack contact us.

CV’s not accepted

Closing Date: 8th July 2024 at midday

Interview Date: Monday 15th July 2024 

JOB TITLE:Canine Health and Welfare Assistant

LOCATION: Great Horwood, near Milton Keynes

SALARY BAND:   £22,370

JOB TYPE:  Full-time, Permanent (10am - 6pm)

Medical Detection Dogs trains dogs to save lives.

We train specialist dogs to detect the odour of human disease, providing life-saving alert assistance dogs to people with complex health problems across the UK and collaborating with other researchers, NHS Trusts and Universities internationally to advance the early diagnosis of disease.

The Job

 You will assist the Health & Welfare Coordinator in their role, providing support to socialisers and fosterers and dealing with queries including those relating to health & welfare and holiday cover, referring the queries to the appropriate member of staff where necessary.

The welfare of our dogs is of paramount importance and you will help ensure that dogs at the MDD Centre are at all times well cared for and that their health & welfare needs are met.

Reports to: Health and Welfare Coordinator

Specific Responsibilities

Health & Welfare needs

· Ensure MDD dogs are fed, watered, toileted and exercised as required while they are at the Centre.

· Weigh and groom MDD dogs as needed when they are at the Centre.

· Ensure all dog first aid kits are fully equipped

· Assist with the weekly health checks of all Bio Detection Dogs and ensure that vaccinations and any preventative medication are always up to date and administered as and when required.

· Ensure all Bio Detection Dogs have the appropriate equipment and are correctly tagged.

· To support when requested, the training of any new staff on Health & Welfare matters.

Bio Detection Dogs Supervision

 · Assist with the organisation of the monthly schedule for each Bio Detection Dog.

· To meet the Fosterer’s and handover the Bio detection dogs when they arrive to collect at the end of the day.

· Assist with arrangements for holiday or other temporary cover when a fosterer is going away.

· Arrange day cover in emergency situations.

· Help coordinate the collection and return off dogs from fosterers, liaising with other staff as necessary and as and when required arrange volunteer drivers to collect or return dogs or when

· necessary collect or drop off dogs yourself.

· Organise the rota for dog walkers and keep them updated on any changes.

MDD Site Responsibilities

· Ensure all bedding on the MDD site is washed, clean and changed regularly.

· Ensure that the dog holding areas are regularly cleaned and well maintained, with support from the contract cleaning team.

· Ensure that the grooming room is regularly clean and well maintained.

· Ensure the veterinary room is kept clean and tidy, well equipped with relevant treatment & equipment.

Record Keeping

· Keep accurate records of Bio Detection Dog health, welfare, weight and any medications or treatments given.

· Ensure that all Bio Detection Dogs insurance and microchip details are correctly recorded.

Fosterer Queries

· When requested, act as the first point of contact for all fosterers, including out of normal working hours in emergencies.

Other tasks or ad hoc duties agreed with your line manager required to ensure the successful running of the charity.

PERSON SPECIFICATION

SKILLS AND EXPERIENCE

· Experience of practical dog training.

· Understanding of dog health and welfare and experience of providing basic, considered and appropriate advice and support to dog handlers.

· IT literacy and report writing skills including experience of using Microsoft based programs such as Outlook, Word, Excel, Internet Explorer and Power Point

KNOWLEDGE

Practical Knowledge in the following areas:

· The basic theory of practical dog training.

· The law in relation to dogs i.e. appropriate areas to free run a dog, ID needed etc.

· Dog and human psychology.

· Health and safety implications of dog and fosterer handling.

· A basic understanding of the various diseases and medical conditions with which the charity works, or the capacity and willingness to learn.

PERSONAL ATTRIBUTES AND OTHER REQUIREMENTS

· A professional approach to other staff, clients, fosterers and their families and members of the public and the ability to communicate effectively and appropriately with a wide range of people internally and externally.

· A good attitude to work and ability to use initiative and work effectively and efficiently without supervision.

· Ability to work independently and as part of a team.

· An organised and methodical approach, with the ability to prioritise.

· Attention to detail is essential.

· Interested and passionate about the work of the charity.

· Must be comfortable working in vicinity of dogs.

· Flexibility around working hours when required.

You will also be expected to:

- Hold a full UK Manual Driving Licence

- Provide proof of identity and eligibility to work in the UK.

- Undertake a Disclosure and Barring Service (DBS) check

- On occasions you may be requested to take dogs home for some additional training or health and welfare observations for a set period

Values & Behaviours

There are a few key values that we believe are important in the workplace:

·     Respect

· Cooperation

· Honesty

· Fairness

Based on the values listed above, we encourage the behaviours below in the charity:

· Respectful communication

· Cooperating with others

· Honesty in all interactions

· Fairness in decision making

Benefits

· Sick Pay

· Health Cover

· 26 days holiday, increasing with service

· 5% Employer Pension Contribution

· Free On-site parking

· Life Insurance

Civitas Charity Recruitment are delighted to be working with a central London Diocese involved in a range of projects assisting the local communities from poverty alleviation and social welfare improvement . An exciting opportunity exists for a Fundraising Officer to join the team. As Fundraising Officer, you will work closely with the Trusts Fundraising Manager to drive grants income growth and develop and implement fundraising strategies to maximise income from Trusts and Foundations. There will also be a opportunity to gain exposure to other areas of fundraising including appeals. This is a great opportunity to enter the sector or for those with some experience to develop further. This is a full-time, permanent role located in Central London. Hybrid working (2 days from home) in Central London.

Who are we looking for?

We are seeking candidates with excellent communication skills and great project management experience. You will work to develop compelling written applications for asks and build a network and pipeline. Previous Fundraising experience is not essential for this role however would be an advantage. You will be able to confidently engage with a range of stakeholders, including senior staff and trustees. Your personable approach will allow you form effective working relationships and motivate colleagues across the organisation. You will be proficient in Microsoft Office applications and familiarity with fundraising CRM systems e.g., Donorfy would also be an advantage although again, not essential. You will be able to prepare and maintain detailed reports on projects, including key performance indicators, income and expenditure budgets. We are seeking passionate candidates who are looking to develop their career in the charity sector and who share a passion for social welfare and community development.

If the above role description sounds of interest and you feel like you meet the criteria; please apply immediately or for further information, please contact Syed at Civitas Recruitment for a full JD and informal discussion. Early applications are encouraged as we will be reviewing on a rolling basis and roles may closer earlier than initially indicated.

Would you like to make a difference to hen welfare and join the flock as our new Community Fundraiser? At the British Hen Welfare Trust, every week we save thousands of hens from slaughter across the UK. With our millionth hen due to be rehomed this summer there has never been a more exciting time to join this fast-growing and unique charity.

About The British Hen Welfare Trust

Founded nearly 20 years ago by Jane Howorth MBE, the British Hen Welfare Trust is a national hen welfare charity which rehomes over 60,000 hens a year around the UK. Based in mid Devon, and affectionately referred to as Hen Central, the charity works collaboratively with the industry, public, and many national stakeholders to improve hen welfare and raise awareness of hens around the globe. In addition to rehoming hens, our work extends further to education, mental wellbeing, nutritional campaigns, and global veterinary initiatives. We are a friendly and supportive team of 15 and offer a flexible approach to work, the majority of the team are home-based with the option to work in Hen Central also.

About the role

This is a very exciting time to join the team, with the imminent rehoming of the millionth hen and the national coverage this presents, you will have the opportunity to make this role your own. You will be an enthusiastic, organised team-player who shares a passion for hen welfare and will have demonstrable community fundraising experience working in the charity sector.

The full-time role of Community Fundraiser is a new position in a recently restructured Fundraising team, working with the Head of Fundraising, Individual Giving Manager and Corporate and Trust Fundraising Manager. This is a home-based role with regular travel to Hen Central for meetings, events and ad hoc tasks so it would be ideal for someone who is South West based. You will be responsible for developing relationships with existing and new community fundraisers on supporter-led activity and engaging them in our fun and exciting fundraising income streams such as Egg Club, Bake! for Hens' Sake! and Sponsor a Hen to meet objectives and income targets.

What we can offer:

• Hybrid role, (regular travel expected to Hen Central, at least twice a month)
• Salary of £23,000 - £25,000 per annum (depending on skills, experience and knowledge)
• Annual Leave: 29 days annual leave (inclusive of bank holidays and your birthday) rising to 34 days with length of service.
• Company pension scheme
• Employee Assistance Programme
• Great, supportive culture with development opportunities

Reports to: Head of Fundraising

Working with: Internal teams; Fundraising, Communications, Volunteer Management, Marketing and Rehoming teams. External; hen rehomers, volunteers, fundraising supporters, community groups and committees, influencers.

Hours: 37.5 a week

Role type: Full-time permanent role, following 6 month probation period. Hybrid/South West based, (expected to travel to Hen Central, in Devon on average twice a month)

Main Purpose of Job:

The purpose of this exciting new role is to raise community fundraising income by building and developing relationships with key community fundraisers, community groups, fundraising volunteers, schools and community stakeholders. As the main lead in the charity for community fundraising, you will encourage, motivate and promote the work of our dedicated and loyal community fundraisers on their varied and wide-ranging fundraising endeavours to maximise income and support of the BHWT.

You will also take responsibility for our established community fundraising streams unique to the charity; Bake for Hens’ Sake!, Egg Club and Sponsor a Hen, ensuring we spread our message far and wide and recruit new supporters to help hens.

Main responsibilities:

1. To grow and develop community fundraising income working with key fundraisers and community groups in the BHWT audience.

2. To provide a high standard of donor care, ensuring all donors are thanked and acknowledged appropriately on time and communicated with regularly with care, thought and attention to detail.

3. To project manage and develop our key community fundraising income streams; Bake for Hens’ Sake!, Egg Club and Sponsor a Hen working closely with Marketing and Communications colleagues to actively promote and share stories to thank and encourage new supporters to sign up.

4. To act as the charity’s main lead for all Community Fundraising related activities and respond to and/or direct all incoming Fundraising enquiries where appropriate.

5. To work with the Head of Fundraising to develop a calendar of supporter-led running events in 2025 and beyond, ensuring places are promoted and that prospective runners are well supported and managed in order to reach individual targets.

6. To work proactively with Marketing and Communications colleagues and provide compelling and engaging content for use in communication channels including the BHWT’s supporter magazine and social media channels to encourage supporters to fundraise for hens and thank/acknowledge.

7. To manage and facilitate communications effectively across key community fundraising streams to aid retention and secure future support e.g. the quarterly newsletter to Egg Club and regular updates to the Sponsor a Hen audiences.

8. To provide monthly reports to the Head of Fundraising in all areas of Community Fundraising.

9. To administer the various elements of the fundraising streams e.g. sending out fundraising packs and thank you letters.

10. To ensure compliance with all relevant legislation including GDPR and data protection.

11. To maintain accurate records on SharePoint and Salesforce.

12. To provide support to other areas of fundraising where appropriate and undertake ad hoc tasks from time to time as required within the charity.

13. To attend events on behalf of the charity from time to time.

Key qualifications, skills and experience

QUALIFICATIONS AND EXPERIENCE

Essential

• Educated to degree level or equivalent qualification or experience
• Demonstrable experience fundraising for a national charity
• Proven experience in managing and developing relationships with community fundraisers to raise funds
• High level of project management experience including delivering projects on time and within budget
• Experience of working remotely/working independently

Desirable

• Event management
• Understanding of other fundraising streams e.g. corporate, digital fundraising

KEY SKILLS AND COMPETENCIES

Essential

• Excellent organisational skills.
• Collaborative team-player
• Ability to plan, balance and cope with competing priorities
• Excellent written and verbal communication skills
• High standard of computer competency and literacy
• Experience of working with volunteers

Desirable

• Working knowledge of Salesforce
• Good knowledge of Gift Aid and Data Protection legislation

PERSONAL ATTRIBUTES

Essential

• Commitment to delivering a high quality service
• A proactive approach to all areas of work
• Strong team working orientation, with the ability and social skills to work collaboratively with staff at all levels.
• Flexible and adaptable approach to work demands across the whole organisation
• Able to maintain strong working relationships with key donors

OTHER

Essential

• Willing and able to work occasional evenings and weekends to support fundraising events
• Driving licence

This job description is not exhaustive. It merely acts as a guide and may be amended to meet the changing requirements of the charity at any time after discussion with the post holder.

**Note to Recruitment Agencies:** This position is not open to agency candidates. Please do not make contact with ourselves or forward any agency resumes. We will not be responsible for any fees related to unsolicited resumes.

Benefits:

• Work from home

Schedule:

• Monday to Friday

Work Location: Hybrid remote in South Molton

Application deadline: 19/07/2024