Welfare Jobs

Somerset (hybrid working, with desk space available at Somerset Council offices)

Ref ESE-244

We are seeking a highly organised Children and Young Person’s Specialist Exploitation Caseworker to work alongside Somerset Council’s Exploitation Service.

The postholders will combine their lived experience of overcoming similar barriers to the client group and their professional experience to provide crucial guidance, support, and mentorship to children and young people who are being, or at high risk of being exploited.

Through 1:1 mentoring, you will ensure children and young people are equipped to think critically, assess risk, and make better life choices. You will also support them to overcome personal challenges and achieve personal goals. The resulting mindset shift and confidence makes them more resilient to the risks of becoming involved with substance misuse and/or supply; gangs; exploitation and violence.

We positively encourage applications if you have had personal adverse experiences that make you and ‘expert by experience’. This could include experience of the criminal justice system, having served a prison sentence, experience of gang involvement, county lines and criminal exploitation. You will need to demonstrate how your lived experience supports your ability to carry out the role to the benefit of the clients we work with.

Key Duties and Responsibilities:

• Delivery specialist Exploitation 1 to 1 casework and mentoring to identified at risk young people and their families.
• Establish and maintain positive relationships with children and young people to provide emotional support, guidance, and mentorship.
• Address individual needs and challenges, utilising personal experiences, local knowledge, professional skills and St Giles casework and mentoring materials to offer support and intervention.
• Assist children and young people in setting and achieving personal life goals.
• Collaborate with professionals to support and develop strategies to minimise the risk to young people.
• Maintain a trauma informed approach, that recognises and responds to trauma and amplifies the voices and experiences of children and young people.
• Develop positive, pro-social attitudes, behaviour and social skills with children and young people.
• Safeguard, protect and promote the welfare of children and young people.
• Provide guidance on resolving interpersonal issues.
• Maintain open and effective communication with mentees, professionals, parents/careers and partners.
• Maintain accurate records (including case notes and engagement data) of interactions, progress, and outcomes in line with St Giles delivery protocols.
• Use data to assess the effectiveness of interventions and make adjustments as needed.
• Support in the collation of evaluative data (in line with project protocols).
• Promote inclusivity and equity in your role.
• Attend relevant training and workshops to enhance mentoring skills and professional knowledge.

Person Specification:

• Relevant direct or indirect experience of the criminal justice system or lived experience of the issues facing the client group (i.e. involved in gangs, county lines and/or knife crime). (A)
• Experience of working positively with socially excluded children, young people or adults and able to engage successfully despite ‘challenging’ behaviour. (A)
• Knowledge of the challenges and issues facing vulnerable young people (A)
• Understanding and demonstration of professional standards and accountability.
• Empathetic and understanding attitude toward young peoples' needs. (A)
• Strong communication, interpersonal, and active listening skills.
• Experience of working collaboratively with multi-agency partners. (A)
• Commitment to promoting inclusivity and equity.
• Excellent record keeping and experience of using case management databases (A)
• Outstanding organisational skills.
• Total commitment to excellent safeguarding practice and understanding of professional boundaries. (A)
• Emotionally resilient.
• Commitment to upholding St Giles core values.

In your application, please demonstrate how you meet the person specification criteria marked with (A).

Please note this role requires Enhanced Adult and Children DBS checks with the Children Barred List.

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.

We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

To apply, please visit our website via the ‘Apply’ button. 

Closing date: 11pm 4th July 2024

We're looking for a kind, compassionate and resilient Specialist Behavioural Support Worker to join our Learning Disabilities service in Hertfordshire.

£21,882.00 per annum, working 32 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel valued? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Specialist Behaviour Support Workers are responsible for the customer's emotional, psychological wellbeing as well as providing support to help them develop the life skills they require to meet the assessed needs. At Wood Lane End, this will include providing physical, domestic, emotional and social care. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

Behaviour Analysis:
- You are liable to observing and monitoring the customer's behaviours, the duration, the intensity, and the damage, as well as factors that may alleviate or trigger the behaviour
- You are responsible in planning appropriate intervention to modify and resolve the behaviour
- You require superb interpersonal and relationship skills and must have the capacity to handle psychologically behavioural changes
- You understand and collaborate with the different support organizations accessible in the community
- You exhibit a concrete basis in behavioural analysis
- You will have ability and skill to present and feedback to other professionals in a formal setting
- Reports possible cases of abuse, neglect or endangerment appropriately
- Actively participates in the reviewing and the designing behavioural interventions plans.
- Implements behaviour support plans
- Measures goals and objectives of behaviour support plans to ensure they are being met
- Communicates with parents and care managers in regard to customer's progress in the absence of management
- Analyses the behavioural interventions to determine their success
- Assists customers in identifying inappropriate behaviours and develop better behaviour alternatives.
- Assists newly recruited staff in facilitating behavioural interventions
- Maintains up to date accurate records of customer's, service being provided and behavioural data

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Exudes a warm friendly presence and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behaviour.

What you'll bring:

Essential:

- Good IT skills

Desirable:

Experience with PBS Approach
- NVQ Level 2 or equivalent
- Minimum 2 years of experience working with customers with Autism/Behaviour that challenges

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full job description.

We're looking for a Finance Business Partner - Central Services to join our Finance team at our Head Office in Caledonian Road.

£50,000.00 per annum, working 35 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you're making a difference? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

This role will fill two very important functions:

Business Partner to Central Services - Supporting the head office functions to manage their budgets

FP&A - support the Senior Manager for FP&A to run the budgeting, forecasting and business planning processes.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

Work with Central Services (head office) colleagues to review their management accounts on a regular basis ensuring that risks are understood and actions are identified to mitigate these.
Support Central Services colleagues to get help from other relevant finance team members, this could include advocating with finance on behalf of Operations or supporting Operations to understand finance policies, concepts and processes.
Lead on budgeting and forecasting for Central Services.
Support the Senior FP&A Manager to lead the Group budgeting, forecasting and 30 year business planning processes.
Deputise for Senior FP&A Manager when required. This may include working with CFO on budgeting analysis or longer term modelling.
Lead on maintaining all budgeting and forecasting templates and reports. Identifying areas of improvement and ensuring that the templates are kept relevant as the organisation develops
Support with financial evaluation of new business opportunities and their impact on Look Ahead's long term financial viability.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

Previous experience of planning and budgeting and delivery of key reports in a large organisation.
Be capable of managing (sideways and upwards) senior individuals across multiple disciplines and have extensive, demonstrable people management experience and a clear understanding of the people implications and people agenda on the success of the business.
Financial expertise to understand requirements, produce reports, provide financial analysis and to identify underperformance and risks.
Confident, ability to lead, and communicate with others to influence business decisions and financial performance.
Meticulous, accurate and attention to detail
Experience in business modelling and financial forecasting.
Advance skills in using Excel and to learn specific planning systems such as Bricks

What you'll bring:

Essential:

ACA, ACCA, CIPFA, CIMA or equivalent full professional qualification.
Ability to analyse complex financial information, identify issues, recommend solutions and express them clearly to "lay" managers.
Ability to communicate effectively with a wide range of individuals and all levels internally and externally.

Desirable:

Experience in business partnering of FP&A

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

We're looking for a kind, compassionate and resilient Team Leader to join our Young People service in Ealing.

£31,000.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you're part of one team? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Full time position, 40-hour week.

Primarily weekday working, with occasional weekend work as requested

The post holder will be fully involved in all aspects of the day-to-day management of our Young Peoples Ofsted registered service, including line managing the relevant front-line staff. You will lead and develop competence of direct reports as well as carry caseloads of customers requiring support. You will work closely with the Contract Manager to ensure that the service delivers on all targets, both financial and those around the quality of the service.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

- Lead and motivate your team to ensure the championing of and maintenance of a positive local culture within your service
- Deliver effective supervision and team meetings with staff and ensure that information, reporting and communication
- Responsible for the personal development of staff, identifying high performers and feeding into the organisation's succession plans
- Ensure that Key Performance Indicators (KPI's) required as part of the Contract are met and recorded correctly
- Develop key business relationships with all appropriate relevant customers/external parties to ensure service delivery excellence and maximise new business opportunities in own patch
- Participate in and monitor the initial and continuous assessment of needs and ensure that support planning is carried out in line with assessed needs of the customer
- Carry out other administrative tasks as relevant to the service and directed by the Contract/Heads of Operations
- Manage the Service Rota
- Ensure that all safeguarding cases are managed in line with safeguarding protocols and are reported to Contract Manager/Head of Operations, as appropriate

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

- Enjoys social interaction and the company of others, networks in local business community
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is passionate and enthusiastic about his/her career and job experiences
- Is motivated towards excellence and improvement of personal performance with a can do attitude

What you'll bring:

Essential:

- Experience of management, leadership
- NVQ Level 3 or equivalent in Health & Social Care or leadership and management

Desirable:

- Team Leader / management experience
- Other relevant professional memberships and/or specialist qualifications are desirable

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Team Manager - Tenancy Rights ( Private renters) 

To apply visit our website to down load a full recruitment pack

Successful candidates must demonstrate their ability to:

•  Manage, build, inspire and support the wellbeing of a high-performing team of private tenancy rights   caseworkers who deliver positive experiences and outcomes for services users and stakeholders
•  Keep up to date with developments in or affecting tenancy rights, housing law and its enforcement
•  Ensure our accredited service-quality standards are achieved,
• Encourage and support user involvement and private tenants’ voice generally in our service development
• Represent Safer Renting to and manage relationships with an agreed group of local authorities

Closing date for applications 23:59 hours on14th July 2024

Salary c £35,000 per annum 

Please go to our website to download a full recruitment pack .  Applications will require the submission of a CV & supporting statement , along with a criminal records declaration form and diversity monitoring form which can be obtained from the  "work with us" page on our website.

Job Purpose

This role sits within our crisis alternative service, Safe Space, which is an out of hours service providing a safe and welcoming space for people who are feeling distressed and experiencing crisis. The service operates 365 days a year from 12:00 (midday)-11:30pm across all of our boroughs. 

This role is for our Ealing Safe Space, 4:30pm - 11:30pm. You may be required to cover at other locations across Hammersmith & Fulham, Ealing and Hounslow.

Staff within the service will provide person-centred, practical and emotional support, face to face or via telephone on a one-to-one or group basis to individuals experiencing mental health crisis.

The objectives of the service include:

• To improve the mental wellbeing of people experiencing mental health crisis in HFEH.
• To provide support to clients accessing the service- for instance: signposting, de-escalation, planned wellbeing activities etc. 
• To contribute to an improvement in individual mental wellbeing.
• To remain a source of independent support for all clients.
• To treat service users with respect, dignity and personalised support
• To raise awareness of mental health services available with the goal to improve long term mental health and reduce social isolation
• To increase self-management skills of those accessing the service
• To reduce the use of police, ambulance and statutory mental health services whilst experiencing crisis.
• To reduce the use of statutory crisis services by people experiencing mental ill health without positive outcomes for the individual.

The Role

The role of the team manager will be to support the rest of the team in delivering interventions on a one-to-one and group basis. The role will also involve triaging and assessing all clients accessing the service, signposting and delivering collaborative self-management plans with clients to improve mental wellbeing. The role will also include line management and supervision of support workers within the service. Team managers are responsible for management of their site; including report writing, audits and being the named manager for the site. This role directly supports the service managers in keeping to a high standard service. 

You can download a PDF of the job description for this role at the bottom of the page.

Key Responsibilities

See attached job description for full list of responsibilities

• Providing a person centred and recovery orientated approach in all aspects of the roles and responsibilities.
• Guiding the team, responding to referrals and planning each shift in terms of staffing, activities and case allocation
• Understanding of risk and risk management
• Understanding safeguarding adults and children processes and legal requirements
• Understanding of safety planning and de-escalation
• Experience of working with challenging behaviour
• Working collaboratively with clients to understand their needs and developing flexible and realistic crisis support packages/person centred plans 
• Promoting people’ rights and responsibilities
• Considering each person as an individual
• Listening to clients and encouraging positive steps towards self-management of crisis and recovery
• Providing advice, information, practical and emotional support to clients 

​Person Specification

See attached job description for full person specification

• Minimum of 1 year working in mental health services and with clients experiencing mental health distress and crisis
• Experience of line management within a mental health setting
• Experience of de-escalation
• Experience of managing challenging behaviour and dealing with clients with complex needs
• Evidence of continual professional development
• Understanding of the Recovery Model in mental health
• Understanding of the principles of trauma informed care
• Understanding of suicide prevention and safety planning
• Experience of managing safeguarding risks and understanding legal requirements for safeguarding adults and children
• Understanding of how to report and mitigate risks 
• Understanding of the relationship between mental health and social issues and how these issues may impact on physical, mental and emotional wellbeing
• Understanding of relevant legislation and policies
• Understanding safeguarding adults and children processes and legal requirements
• A good understanding of mental health conditions
• Experience of working with vulnerable individuals
• Capacity to work within an agreed shift pattern
• Experience of delivering information and advice (housing, benefits, debt etc)
• Experience of non-clinical, therapeutic interventions like psychoeducation
• Ability to work out of hours and on weekends

Disclosure and Barring Service Check

HFEH Mind are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with children and vulnerable adults.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Equal Opportunities

We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.

We have an exciting opportunity to join the Pan London Children & Young People's Service as a Caseworker working part time, 18.75 hours per week, covering East London.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your Birthday
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, entertainment & leisure discounts - Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression
• £500 welcome bonus on successful completion of probationary period (pro-rata for part time roles)

About the role:

This role is based in our Islington office with the flexibility of hybrid working. As a Children & Young People's Caseworker, you will:

• Conduct needs and risk assessments to ensure each CYP receives an individual support package that meets their needs, including safety planning, advocacy, emotional & practical support.
• Provide one to one support to children & young people living in families affected by domestic abuse, managing a caseload of approx. 12-15
• Regularly review the assessment of risk ensuring appropriate action is taken, making referrals to MARAC and local safeguarding processes
• Consult & involve children & young people in making decisions about themselves & service developments
• Establish links with relevant statutory partners in Social Care, Education, Health, Police and Housing, attending meetings as required

You will need:

• Experience working directly with vulnerable children & young people aged 4 - 17, on a one to one basis, with a proven ability to engage these clients through creative & appropriate methods
• Knowledge of risk assessment & taking appropriate action to safeguard as required
• An understanding of the issues for children & young people experiencing crime, domestic abuse and relationship abuse
• Ability to work with both internal & external stakeholders
• Effective organisational skills, able to prioritise effectively whilst maintaining accurate & confidential case records
• Strong written & verbal communication skills
• Good IT skills including Word, Excel, databases, internet and Outlook

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

Victim support homicide service is looking for a family homicide caseworker based in South Wales. To work 37.5hrs a week Monday to Friday

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the role:

You will be joining a passionate and committed team who provide high quality and bespoke support to service users. We pride ourselves on exceptional trauma informed advocacy and support to all service users.

You will be driven to make a difference every day with the ability to focus on the needs of vulnerable service users. You will have resilience and adaptability; understand the importance of professional boundaries; have excellent listening skills and the ability to demonstrate empathy. You will enjoy the challenge of a busy caseload and will be able to demonstrate the excellent organisation skills essential to managing a demanding and diverse workload.

Once in post you will benefit from the mandatory comprehensive training programme which will build on your existing skills and experience to prepare you for the role. Homicide Service training includes, criminal justice process; trauma informed approach to support; supporting traumatically bereaved families; personal and professional resilience.

As a fully trained Homicide Family Caseworker you will be responsible for managing your own complex caseload to the highest quality standards.

You will need to be able to travel to home visits within, and occasionally outside of area, and therefore a driving license and use of a car are essential. You will be reimbursed for all travel costs.

Please read carefully the attached Job Description and Person Specification for further details, this is essential for your application. You will need:

• Understanding of the impact of crime on victims.
• Effective verbal and written communication skills.
• Proven track record of successfully delivering services and working directly within a statutory, voluntary or multi agency setting(s).
• Ability to balance competing needs and priorities.
• Ability to work independently and as part of a team.
• A successful track record of building effective working relationships across internal and external stakeholders

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website, and complete the application form demonstrating how you meet the essential shortlisting criteria. Please give examples where appropriate, and show your aptitude for post. Please ensure you answer each shortlisting criteria including the need to drive and have your own mode of transport.

We looking forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

Our adult adoption support service works primarily with adopted adults and birth families. Adopted adults can access their adoption records and birth families are supported at the time of losing children to adoption, helped to stay in touch through letterbox and provided with independent emotional support.

We are looking for a Social Worker, who has experience of working directly with those affected by adoption. You will have experience and knowledge of adoption law and practice and able to liaise with partner agencies to deliver the service in the North East of England.

You will be a dedicated and enthusiastic professional who is committed to improving the outcomes for adoptive and birth families, adopted adults and relatives. You will also have strong verbal and written communications skills and be able to deliver the service to a high standard.

What will we offer you?

We’ll offer you a generous pension scheme and leave entitlements, eye care vouchers, a cycle to work scheme and other great benefits. We are happy to talk flexible working. All roles in Family Action are open to a discussion about possible flexible working options, subject to business needs, and all new starters will have the right to make a flexible working request from day one of employment. We have an excellent wellbeing offer and we will invest in your professional development with on-going quality training and career development opportunities. You’ll join an established, supportive and high-performing service and have the opportunity to thrive in an innovative organisation that values your opinion, encourages learning and has the needs of children and families at its core.

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect. If you share these values and behaviours and have the necessary skills then we look forward to hearing from you. 

To Apply:

· Complete: the Application Form 

· Closing Date : Monday 8th July 2024 at 9:00am

· To learn more about Family Action: Recruitment Pack

· To learn more about our terms & conditions: Summary Terms & Conditions of Employment

· To help us fulfil our commitment to diversity and promoting equal opportunities: complete our anonymous Equality & Diversity Monitoring Information survey

Our commitment to Equality, Diversity & Inclusion:

We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants and will reimburse your travel cost if you attend an in person interview.

* Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.

ID: 1235

The NSPCC’s vision is that together, we can stop child abuse and neglect. Through the collective power of our staff, volunteers, supporters, partners, and over 100 years of experience we will move closer to achieving that vision.

We launched our ten-year strategy in 2021, which is centred around three impact goals. This is the difference we want to make by 2031:

1. Everyone plays their part to prevent child abuse: we’ll work together to make it easier for everyone to play their part and create a social safety net that prevents child abuse and neglect.

2. Every child is safe online: together, we’ll transform the online world, so it’s safe for every child to go online.

3. Children feel safe, listened to, and supported: more children will be able to speak out, so they feel safe, listened to, and understood – and abuse doesn’t shape their future.

The Policy and Public Affairs (PAPA) team is part of the Strategy and Knowledge Directorate at the NSPCC. The Directorate exists to help shape the world around us – and what the NSPCC does – so that it reflects what we have learned and can help keep children safe from abuse. The PAPA team develops and holds the NSPCC’s positions on key public policy issues and harnesses these to influence policy makers and external stakeholders across the UK. The PAPA team’s strategic focus is divided into five ‘workstreams’: child protection and children’s social care; early years; child sexual abuse; online safety; supporting young victims and witnesses.

We are now seeking a Senior Policy and Public Affairs Officer to play a leading role in the online safety workstream to ensure legislative and policy frameworks in England and the UK are fit for purpose in preventing online abuse and harm to children.

You will join the team at a crucial moment for children in the UK and help us make the case for strong and ambitious regulation and legislation to ensure every child is safe online.

The Senior Policy and Public Affairs Officer will lead the development of new policy positions and delivery of public affairs strategies to achieve regulatory, policy and legal change which tackles abuse and harm to children online. This will involve evidence-based policy development, being responsible for thematic policy areas, and playing a key role in forming and delivering public affairs and influencing strategies.

You’ll be able to demonstrate that you can hit the ground running and deliver high impact policy outputs and public affairs initiatives to ensure the NSPCC delivers real change in the best interests of children and continues to be seen as a credible and authoritative voice on online harms.

As an effective communicator you’ll have excellent written and oral advocacy skills, with a proven record of building in-depth knowledge of complex subject matter and developing a wide range of relationships to successfully influence policy decision making. Most of all, you will be passionate about preventing abuse and have a good understanding of challenges facing children and families in England.

Job purpose

The Senior Policy and Public Affairs Officer will be responsible for undertaking public affairs and policy work to achieve the NSPCC’s strategic goals, using their skills and experience to strengthen the NSPCC’s impact on public policy, and in doing so make a significant contribution to keeping children safe online.

Key relationships - Internal

· Reports to Policy and Regulatory Manager

· Colleagues in the Policy and Public Affairs team

· Colleagues in the Strategy and Knowledge directorate

· Colleagues in the Media and Campaigns teams

· Colleagues in the Child Safety Online Solutions team, including working with the Online Safety Youth Taskforce

Key relationships - External

· MPs, Peers, and their advisors

· Parliamentary audiences, e.g., Select Committees, clerks, and APPGs

· Key civil servants in central government departments (such as the Department for Science, Innovation, and Technology and the Home Office)

· Regulators (particularly Ofcom)

· Technology companies, including social media and gaming companies

· Other charities and organisations focused on children's safety online

Main duties and responsibilities

· Develop and implement high impact public affairs and parliamentary strategies to support the delivery of our objectives to keep children safe online.

· Scope and deliver high quality, evidence-based policy outputs including briefings, position statements, and responses to consultations, developing innovative solutions to complex problems.

· Maintain a network of key contacts across parliament, the civil service, industry and civil society, using this network to amplify the NSPCC’s voice and maximise impact.

· Develop and maintain a high level of expertise on key policy areas, with lead responsibility for specified thematic areas.

· Analyse a wide range of primary and secondary sources of evidence (such as policy documents, academic literature and survey data) to develop innovative and evidence-based policy solutions to complex problems.

· Proactively identify threats and opportunities to our work programme, enabling the NSPCC to predict and react to changes in the external environment.

· Lead the delivery of NSPCC public affairs events, such as parliamentary receptions and roundtables (working with colleagues from across the organisation).

· Prepare high-quality briefings, summaries, and papers for internal and external audiences.

· Use strong project management skills to plan the delivery of policy development and aligned public affairs work, planning both your and colleagues’ time effectively.

· Represent the NSPCC on relevant internal and external advisory groups, meetings, and stakeholder events.

· Act as media spokesperson for the NSPCC on relevant subject areas, including live and pre-recorded broadcasts and interviews as well as background discussions with journalists on issues relating to policy expertise.

• Responsibilities for all Staff within the Strategy and Knowledge Directorate

There is a set of responsibilities for all staff within each directorate.

· A commitment to safeguard and promote the welfare of children, young people and adults at risk.

· To maintain an overview of child protection policy and practice

· To maintain an awareness of own and other’s health and safety and comply with NSPCC’s Health and Safety procedures

· An active commitment to promoting ED&I, safeguarding and trauma informed practice

· An agile approach to work

· To maintain and develop competence in the use of IT systems

Person specification

1. Strong public affairs and influencing skills, including excellent knowledge of parliamentary processes, sound political judgement, and proven ability to influence and build support amongst a variety of stakeholders – including Parliamentarians, civil servants, and regulators.

2. Excellent policy development skills, with demonstrable experience forming credible, evidence-based positions and producing policy outputs on complex and highly nuanced subject matter.

3. Excellent communication skills including the ability to write clearly, concisely, and persuasively in a variety of formats for a range of audiences and very good oral presentation skills.

4. Strong analytical skills with proven ability to collate data from various sources, analyse findings and present them clearly and accurately to make a clear and compelling case for policy and legislative change.

5. Strong interpersonal skills to build and influence external networks and deal effectively and persuasively with internal and external stakeholders.

6. Confidence in working as part of a team, with experience of working collaboratively with colleagues to help ensure the successful delivery of projects.

7. Ability to work on own initiative with strong organisational and project management skills and demonstrable experience of delivering on competing priorities within a time-pressured environment. 

8. Knowledge of online safety policy or issues affecting vulnerable groups is desirable.

Safer Recruitment

As an organisation, we are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk.

Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with our children and adults.

The recruitment and selection of our people will be conducted in a professional, timely and responsive manner and in compliance with current employment legislation, and relevant safeguarding legislation and statutory guidance.

Our principles:

· Always seek to recruit the best candidate for the role based on merit including their skills, experience, motivation and competencies. Our robust recruitment and selection process should ensure the identification of the person best suited to the role and the organisation.

· Committed to diversity and equality of opportunity and will interview all applicants (internal and external) who self-declare at application as having a disability and who meet the minimum requirements in the person specification of the vacancy they are applying for.

· We will make reasonable adjustments at all stages of the recruitment process in order to enable successful candidates who declare disabilities to start working or volunteering their time with us.

· Any current member of staff or volunteer who wishes to apply for vacancies and is suitably qualified will be considered and addressed fairly and objectively based on their merit.

· As an organisation committed to safeguarding, we will ensure all under 18’s joining the organisation will have ongoing risk assessments to ensure their role and activities are safe and appropriate.

· All documentation relating to candidates will be treated confidentially in accordance with the GDPR legislation.

We have an exciting opportunity for a Caseworker (known internally as Independent Victim Advocate) to join the West Midlands team, working 37.5 hours a week, based in our West Bromwich office. Victim Support offer a hybrid working policy, where you will be able to work some of your working days from home, if preferable.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you.....

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday
• Pension with 5% employer contribution
• Sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the role:

This role is based at our West Bromwich office with the option of hybrid working from home. Travel across the area is required, travelling time is within working hours & expenses are reimbursed. The hours for this role are Monday, Wednesday, Thursday & Friday 8am to 4pm & Tuesday 12pm to 8pm.

As a Caseworker you will:

• Effectively managing a caseload, delivering excellent services via telephone, video call and in person to support service users
• Assessing need and risk at initial contact and on an on-going basis
• Developing, delivering, and monitoring safety and support plans for those affected by crime, who accept ongoing support. Support will include providing resources, interventions, and information to all service users
• Helping service users build healthy coping mechanisms and providing practical support and information
• Identifying and providing action to safeguarding concerns
• Working collaboratively with key partners
• Using a bespoke case management system to maintain accurate and confidential records and contributing to monitoring information including the collection of outcomes
• Delivering awareness raising sessions on the impact of crime to partner agencies and community groups and participating in community events.

You will need:

• An understanding of the impact of crime
• Effective verbal and written communication skills
• A proven track record of successfully delivering services and working directly within a statutory, voluntary or multi agency setting(s)
• The ability to balance competing needs and priorities
• The ability to work independently and as part of a team

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

We have an exciting opportunity for an Independent Domestic Violence Advocate supporting Male Victims to join our IDVA team, working 37.5 hours a week.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression
• Clinical supervision and group reflective practice

About the role:

This role is based in London and offers hybrid working both from home and our office in Singer Street. As an Independent Domestic Violence Advocate for Male Victims you will:

• implement effective ways of working with male victims and those supporting them to increase safety and reduce harm
• provide a high-quality, front-line service to male victims of domestic abuse, delivering a premium service prioritised according to risk, primarily focusing on victim/survivors aged 16+
• initiate, develop, maintain and monitor multi-agency links through procedures and protocols to keep safety central to all services for victims of domestic abuse
• specialise and be leading practitioner for Male victims of domestic abuse; providing advice, guidance and single point of contact for a male victims

You will need:

• Have a knowledge of help-seeking barriers and support needs of victims of domestic abuse (in heterosexual or same-sex relationships).
• Have a good understanding of domestic abuse including the impact of domestic abuse on victims and their children.
• Understand the principles of risk assessment, safety planning and risk management for victims of domestic abuse and their children
• Understand safeguarding issues, and the legal responsibilities surrounding these issues.
• Direct service delivery to victims of domestic abuse or other vulnerable people.
• Have excellent communication, negotiation and advocacy skills, both written and verbal when interacting with a range of agencies and individuals. Understand and be committed to equal opportunities and diversity issues in policy and practice.
• Have a strong crisis management skills and the ability to deal with stressful and difficult situations.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

At Family Action we transform lives by providing practical, emotional and financial support to those who are experiencing poverty, disadvantage and social isolation. We have been building stronger families since 1869 and today we work with more than 60,000 families in over 150 community based services, as well as supporting thousands more through national programmes and grants.

The Norfolk and Waveney Autism /ADHD Support Service are delighted to be hiring a Family Support Worker to join our supportive and successful team.  Our service is commissioned by Norfolk and Waveney ICB to provide support and advice, resources and signposting to parents/carers of children or young people awaiting assessment for Autism or ADHD. 

We are dedicated, committed, compassionate and extremely proud of our achievements. We have already offered support to thousands of parent/carers with children / young people on the Neurodevelopmental Assessment Pathway.

Your impact – For families awaiting assessment for Autism / ADHD in the area, to offer individual or virtual (via zoom or teams) telephone support to include giving information, advice and guidance, signposting, referring to other agencies as appropriate, attending relevant family support meetings.  This may also include occasional home visits.

Facilitating support groups for families awaiting assessment for ASD/ADHD in the area. Co-production of parent-led groups and parent forums, co-facilitating courses for parents/carers such as the 3 week Plan Bee course.

Working with the co-ordinator to develop relationships with schools, pre-schools, children’s health services and children’s social services and, in particular, NCHC Neurodevelopmental Teams to provide co-ordinated support to families.

Your skills - To join us as Family Support Worker you will have experience of working or volunteering with families in the community.  A relevant qualification in child and family work is desirable.  You will have excellent verbal and written communication skills and experience in using IT to deliver support, record casework, write reports and input data.

You’ll be an effective communicator who excels at building trusting and empowering relationships with individuals. You will be compassionate and empathic, with a good understanding of child development and in particular of Autism and ADHD and the impact this can have on children and their families.  Experience of delivering evidence-based programmes for parents and/or of facilitating group work.  Committed and willing to promote inclusion and equality of opportunity for all.

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community / particularly welcome applications from Black, Asian and minority ethnic candidates, LGBTQ+ candidates and candidates with disabilities because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants and will reimburse any reasonable travel costs associated with attending an interview. 

We have an exciting opportunity for an Independent Domestic Violence Advocate to join the team in London, working 37.5 hours a week. This role involves both face to face and virtual support in a hybrid model of working, based from home, our office and in co-location at Northwick Park Hospital.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 30 days plus Bank Holidays
• An extra day off for your Birthday
• Pension with 5% employer contribution
• Enhanced sick pay allowances & maternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression
• Clinical supervision and group reflective practice

About the role:
This role involves both face to face and virtual support in a hybrid model of working. There is an expectation that you will do a mixture of working from home, our office in Old Street and in co-location at Northwick Park Hospital. As a Hospital Independent Domestic Violence Advocate you will:

• Implement effective ways of working with victims to increase safety and reduce harm
• Provide a high-quality, front-line service to victims of domestic abuse, delivering a premium service prioritised according to risk
• Work within a multi-agency framework consisting of the MARAC and local partnership responses to domestic abuse
• Be comfortable with running group training sessions and be willing and able to share your specialist knowledge with acute staff across the hospital
• Have excellent communication skills, a proactive approach and the confidence to be able to influence the way in which this service is delivered are key

Please note that the successful applicant will be required to sign an honorary contract with the Hospital Trust in addition to their contract of employment.

You will need:

• knowledge of help-seeking barriers and support needs of victims of domestic abuse
• an understanding of domestic abuse & it's impact
• knowledge of risk assessment, safety planning & risk management
• Understand safeguarding issues & the legal responsibilities surrounding these issues
• experience of direct service delivery to vulnerable people
• good communication, negotiation & advocacy skills, both written & verbal, able to interact with a range of agencies and individuals
• strong crisis management skills, able to deal with stressful & difficult situations

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.