Welfare Benefits Jobs

About us

The Refugee and Migrant Forum of Essex and London (RAMFEL) is one of the largest immigration and asylum advice charities in the UK, supporting refugees, asylum seekers and vulnerable migrants to access justice. An IAA level 3 accredited organisation, we represent clients at all stages of the immigration and asylum process, up to and including the Upper Tribunal of the Immigration and Asylum Chamber. We also support clients to access destitution support, housing and relevant services they are entitled to.

 

We also actively campaign for a fairer and more humane immigration system. RAMFEL caseworkers therefore have the opportunity to work on systemic and strategic challenges and support broader advocacy work.

 

We particularly welcome and encourage applications from Black, Asian and Minority Ethnic individuals, and those who are migrants or refugees, and who have lived experience of the impact of UK immigration policy and/or of rough sleeping. This includes individuals with direct experience or experience gained through supporting family members with the challenges posed by immigration and asylum practices- those who have been or could have been clients of RAMFEL.

 

Purpose of the role

The Refugee and Migrant Forum of Essex and London is an IAA level 3 registered charity, that provides advice to help people access justice. Having received additional funding, the role gives an opportunity to assist some of the most vulnerable people in our society. There will be particular focus on working with people who are facing a crisis, providing advice work and support that will take them out of destitution and on a path towards independence.

The RAS caseworker will be assisting Asylum Seekers and Refugees with accessing services and support they are entitled to, such as housing, benefits, asylum support, medical and education services etc.

Hours of work: The role is primarily a full-time position, requiring 37.5 hours per week. However, for the right candidate, we may consider accommodating part-time working hours. Given the nature of RAMFEL’s work, there may be instances where the Supervisor will need to exceed the standard hours. In such cases, compensatory time off can be arranged with the Head of Services

 Salary and Benefits:

 Salary: £28,000 - 30,000 per annum, depending on experience. 28 days annual leave plus statutory holidays and 6% pension contribution.

Other benefits: Cycle to work scheme, tech scheme and employee assistance program.

Please refer to the job description for more details and application instructions.

This is an opportunity to join Refuge as a Floating Support Worker to provide high quality practical and emotional support to survivors of domestic abuse and their children living in our dispersed refuge accommodation in Warwickshire.

You will be working as part of the Warwickshire Dispersed Safe Accommodation service. This service provides emergency accommodation across Warwickshire with high-quality domestic abuse support, ‘by-and-for’ services for survivors of domestic abuse and their children.

The post holder will provide high quality support and safety planning to survivors and their children who are fleeing domestic abuse. This includes enabling survivors to access housing, welfare, benefits and legal advice. A key requirement is to provide personal welfare support and to ensure that survivors are provided with a safe, supportive and welcoming environment in accordance with Refuge’s philosophical principles.

The Floating Support Worker (FSW) will carry a caseload of survivors of domestic abuse to enable them to provide a more holistic and intensive support package. They will work closely with survivors from the point of crisis through to move on from the emergency accommodation. FSWs will work in partnership with both statutory and voluntary sector partners to ensure that the whole range of survivors’ needs are met.

As part of this role, you will be required to participate in an out-of-hours on call rota.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing Date: 09:00am 17 Februay 2025

Interview Date: 25 February 2025

Context of role

Citizens Advice Birmingham is partnered with Macmillan Cancer Support to deliver Welfare Benefit Advice across Birmingham and Solihull
We are looking for enthusiastic caseworkers who will join an existing team to ensure delivery of service specifications, targets and quality standards for the Macmillan Service.

Role purpose
The Welfare Benefit caseworker will provide a high quality advice service for people affected by cancer.

The post holder will provide this service in outreach settings across Birmingham and Solihull. Delivery will be integrated within cancer care teams, to provide seamless referral pathways that complement the assessment and care planning process of patients.

You will undertake casework, assisting clients to access their entitlement to welfare benefits and other sources of financial help, up to and including tribunal representation. The post holder will also attend events to promote the service and provide support and training to volunteers and health care professionals.

Further information

For a job pack contact us via the apply button
CV’s not accepted

Previous applicants need not apply

Closing Date: Friday 7th February 2025 at midday
Interview Date: Monday 17th February 2025

Every two hours, someone is paralysed by spinal cord injury. Aspire is a national charity providing practical support to ensure all those affected can move from injury to independence.

Aspire’s Welfare Benefits programme is a telephone-based service supporting over 400 clients a year, providing specialist advice and ensuring they are receiving all the benefits that they are entitled to.

We’re looking for someone to join our busy team to provide administrative support and ensure our service is running efficiently. As the first point of contact for those seeking our help, you’ll be an excellent communicator, skilled in drawing out key information and confident in using that to prioritise cases. Excellent administration and computer skills are a must. This is a busy role where you’ll be speaking with clients every day and getting to see the difference that you are making. Full training will be given so you don't need previous benefits experience as long as you have a desire to learn.

This is a hybrid role, and the frequency of visits to Aspire’s offices is negotiable. Expectation is, during the initial training period, for two or three days in the office a week. Once established, this can drop to as little as once a month in the office for the right candidate. We are also willing to consider this as a 28 hour a week role for the right candidate.

There are many great reasons to join Aspire, including generous holiday allowance starting with 27 days in addition to UK bank holidays, flexible working options, Employee Assistance Programme and trained Mental Health First Aiders. As well as a vibrant culture committed to equality and being fully inclusive.

To apply, please send your CV and a cover letter explaining how you meet the requirements of the job. Please note, since communication skills are vital in this role we will not accept AI-generated letters.

Please note, we will be reviewing applicants as and when they come in.

REF-219 451

Community Based/Home Working – Devon/Cornwall

Permanent, Full Time

Circa £30,000 plus competitive benefits

Do you want to make a difference?

The RAF Benevolent Fund is the leading welfare charity for the RAF. Every year we make a real difference to over 40,000 people who benefit from our services. Working at the Fund is more than sitting at your desk ad in this role you will have the opportunity to be part of our RAF Family.  Alongside helping our beneficiaries, we also get to hang out with Spitfires and Typhoons, take part in a Dambusters bike ride, attend events like Royal Ascot, the Chelsea Flower Show, and the Bomber Command Memorial Service. Every day you will make a difference and play your part in changing the lives of others and helping people in the RAF Family get through the toughest of times.

It doesn’t matter how long someone served or when. If they were part of the RAF, they and their family are part of our RAF Family. We will always be here to support them when they need it most.

Join the RAF Family and play your part in making a difference.

Do you want to play a part in what we do?

People are at the heart of what we do. Together we:

· Help reduce social isolation and loneliness among veterans. 

· We support ill or injured men and women to have a safe place to call home, a home that meets their specific needs.

· We fund youth services on stations to provide clubs and activities for the children of serving personnel who move every few years.

· We provide grants to help with the cost of living. But this is just a few of the ways we help.

We are seeking an individual to undertake the dual role of promoting the profile of the RAF Benevolent Funds welfare offer, whilst also carrying out welfare casework. Post holders will be expected to undertake holistic assessment of need both remotely (over the telephone and online) and when required in person across their region. You will be expected to work with individuals who may have complex and sometimes challenging welfare needs, assisting them by identifying appropriate support from within both the RAF Benevolent Fund and the wider statutory and military charity sector, ensuring that support is made available to meet their need through the case working process.

The successful candidate will have experience of working in a social welfare role supporting individuals and will have strong people and relationship-building skills, as well as empathy with or understanding of issues affecting the Armed Forces community.

This is a community-based position working from home (ideally based in Exeter/Plymouth) but covering the Devon/Cornwall region. The candidate must have their own vehicle for use of traveling around the region. Occasional travel to London will be required. The successful candidate for this role will need to be DBS checked and prove they have the right to work in the UK.

To apply, please click on this link and send your CV, together with a cover letter detailing why you believe you are suitable for this role, providing examples of how you meet the job profile when you apply through our recruitment portal.

The closing date for applications is Tuesday 18th February 2025, 5.00pm.  

A copy of the Fund’s Candidate Privacy Notice can be found on our website. As an equal opportunities employer, the Royal Air Force Benevolent Fund is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. The Fund takes safeguarding seriously, and appropriate background checks will be completed. You can find out more about our commitment to safeguarding on our website. This role requires an Enhanced DBS check. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Fund.

 

The Royal Air Force Benevolent Fund is a Registered Charity (No. 1081009).

Community Based/Home Working – East Midlands

Permanent, Full Time

Circa £30,000 plus competitive benefits

Do you want to make a difference?

The RAF Benevolent Fund is the leading welfare charity for the RAF. Every year we make a real difference to over 40,000 people who benefit from our services. Working at the Fund is more than sitting at your desk ad in this role you will have the opportunity to be part of our RAF Family.  Alongside helping our beneficiaries, we also get to hang out with Spitfires and Typhoons, take part in a Dambusters bike ride, attend events like Royal Ascot, the Chelsea Flower Show, and the Bomber Command Memorial Service. Every day you will make a difference and play your part in changing the lives of others and helping people in the RAF Family get through the toughest of times.

It doesn’t matter how long someone served or when. If they were part of the RAF, they and their family are part of our RAF Family. We will always be here to support them when they need it most.

Join the RAF Family and play your part in making a difference.

Do you want to play a part in what we do?

People are at the heart of what we do. Together we:

· Help reduce social isolation and loneliness among veterans. 

· We support ill or injured men and women to have a safe place to call home, a home that meets their specific needs.

· We fund youth services on stations to provide clubs and activities for the children of serving personnel who move every few years.

· We provide grants to help with the cost of living. But this is just a few of the ways we help.

We are seeking an individual to undertake the dual role of promoting the profile of the RAF Benevolent Funds welfare offer, whilst also carrying out welfare casework. Post holders will be expected to undertake holistic assessment of need both remotely (over the telephone and online) and when required in person across their region. You will be expected to work with individuals who may have complex and sometimes challenging welfare needs, assisting them by identifying appropriate support from within both the RAF Benevolent Fund and the wider statutory and military charity sector, ensuring that support is made available to meet their need through the case working process.

The successful candidate will have experience of working in a social welfare role supporting individuals and will have strong people and relationship-building skills, as well as empathy with or understanding of issues affecting the Armed Forces community.

This is a community-based position working from home (ideally based in Nottinghamshire) but covering the East Midlands region. The candidate must have their own vehicle for use of traveling around the region. Occasional travel to London will be required. The successful candidate for this role will need to be DBS checked and prove they have the right to work in the UK.

To apply, please click on this link and send your CV, together with a cover letter detailing why you believe you are suitable for this role, providing examples of how you meet the job profile when you apply through our recruitment portal.

The closing date for applications is Tuesday 18th February 2025, 5.00pm.  

A copy of the Fund’s Candidate Privacy Notice can be found on our website. As an equal opportunities employer, the Royal Air Force Benevolent Fund is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. The Fund takes safeguarding seriously, and appropriate background checks will be completed. You can find out more about our commitment to safeguarding on our website. This role requires an Enhanced DBS check. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Fund.

 

The Royal Air Force Benevolent Fund is a Registered Charity (No. 1081009).

International Project Officer

Animal welfare/Research/Veterinary

permanent, full time

Remote working

£37,684.00 per annum

World Horse Welfare is an international charity that improves the lives of horses in the UK and around the world through education, campaigning and hands-on care. The International department is responsible for implementing the charity’s strategy in developing countries and aims to improve the welfare of as many working equids as possible.

We are seeking a project manager to join our International team to manage funds, budgets and accounts and become familiar with the working of local administration and legal requirements relating to partner organisations.  This is not a role that is hands-on with Equids, you will be working with people who rely on them for their livelihoods in the community-based projects that underpin the charity’s presence in lower middle-income countries.

If you are a qualified Veterinarian this would be advantageous but not essential, as the focus of this role is Veterinary and Equid Welfare; ensuring that all practices by anyone associated with the programme are of an acceptable quality in terms of welfare and accepted professional  veterinary standards.  Working with Veterinary specialists you will co-ordinate all veterinary perspective discussions on interventions to address equine welfare across the programme. You will stay informed on current practices, related to Welfare and Veterinary intervention in terms of other organisations and institutions (including other welfare NGOs, Governments, or institutions such as WOAH) and represent World Horse Welfare in meetings, conferences, seminars and consultations concerning equine welfare.

Although UK based you will be required to travel internationally at least four times per year. This role is suitable for remote working, however, there is an expectation for attendance at our head office in Norfolk throughout the year and this will be at your own expense for travel and accommodation.

We offer a generous pension scheme, cash health plan, death in service benefit as well as the bike to work scheme.  Employee sickness pay scheme and a minimum of 31 days holiday including bank/ public holidays and a mandatory shutdown between Christmas and New Year.

World Horse Welfare’s values are grounded in pragmatism and compassion as we strive to support and strengthen the horse-human partnership in all its guises through a combination of care, research, education and influence. The charity promotes and protects welfare across the full spectrum of the equine world including horses in need, sport and leisure horses, and horses used in work and production in marginalised communities worldwide. 

  

World Horse Welfare is committed to championing equality and diversity in all aspects of employment and in the services that it provides. We encourage applications from under-represented groups, particularly ethnically diverse communities, LGBTQ+ and disabled people.  

Closing date for applications:  12th February 2025

12-month Fixed Term/Secondment.

Hackney Here To Help (formerly known as Hackney Money Hub) is an easily accessible, resident-facing, multi-disciplinary service that brings together benefits advice with assessment for a range of discretionary grants, in a delivery model that has data-led, active community outreach at its heart.

One of our core goals is increasing residents’ income by tackling benefits under-claiming in the borough. For 2025, we will be focussing our work on supporting residents in temporary accommodation or who need homelessness support.

The Income Maximisation - Disability Benefits team is one of four teams within Here To Help. It offers expert disability benefits advice, mandatory reviews and represents residents at tribunal hearings.

The Disability Benefits Specialist will report to the Income Maximisation Lead.

One post is available. We would prefer this to be on a full-time basis but would consider four days per week (80% FTE).

Key accountabilities

In this role you will support disabled people (or households with a disabled person) to access a full range of welfare benefits, discretionary support, reductions, and exemptions. You will lead on mandatory review and tribunal work, including deciding on applications to take through the review process, preparation of documentation, supporting the individual resident and representing them at tribunal hearings.

You will also support the wider Money Hub team by working collaboratively on cases, developing colleagues’ skills, and understanding of the support available for disabled people, people with long-term illness, and people with caring responsibilities and by giving feedback on likely eligibility on a case-case basis.

Skills and Experience

In order to be successful in this role you will need strong Welfare and benefits knowledge; experience of drafting grounds for appeal, written submissions and tribunal representation, experience of working with a close-knit team; and be able to demonstrate a commitment to improving the lives of those most vulnerable in our community. More information can be found in our attached supporting documents.

There is no better place to work in London than Hackney; we have great pride in our borough, our communities, and our services. Hackney is one of London’s most vibrant and diverse boroughs. It’s one of the most sought-after areas to live in London with good schools, parks, and local amenities, as well as great transport links and vibrant and diverse communities.

If you want to work in a place where you can represent our values, so we achieve the best for our businesses and residents and the opportunity of working here excites you, please click on the apply button below.

We operate a fair and open anonymous selection process. Therefore, we do not accept supporting statements or CV’s.

To proceed with your application, you will need to create an account and submit your application.

As part of the application process, you will need to complete a number of competency-based questions. These questions allow you to demonstrate your suitability for the role and provide examples of your skills, knowledge and experience outlined in the job description.

We understand the benefits of using AI in the workplace. However, if you are thinking of using this tool to submit your application, we ask you to think about what value it will add. AI tools tend to lack the personal touch and authenticity we value in candidates. We encourage you to showcase your unique knowledge and skills using your own voice.

This application process replaces a supporting statement.

Closing date for applications: 09 February 2025 (22:59 pm).

Interview dates: currently scheduled for wc 17 February 2025.

We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included, and involved. In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive; Inclusive.

Hackney Council works to eradicate discrimination on the basis of race, religion, gender, gender identity, sexual orientation, disability, pregnancy and maternity, age, and marital status. We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce.

The Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available.

We are proud to be partnering with a great national charity in their search for a temporary Welfare Caseworker. This charity offers mental health and wellbeing support, employment support, housing advice and financial help to transform the lives of people of an occupational community.

This is a full time (37.5 hours per week), temporary role, running for 6 months in the first instance. They offer hybrid working, with 1 day on site in SE1.

As a Welfare Caseworker, you will assess, review, advise and support beneficiaries across the UK using a holistic and needs-led approach. To make recommendations for and provide support to beneficiaries in line with their grant giving policy.

You will act as the first point of contact for new and existing beneficiaries, and manage their caseloads, and make them aware of their eligibility for welfare benefits and other support. You will assessing their financial and social needs, and make decisions regarding the appropriate support.

To be considered for this role you will have at least 3 years of experience working in a similar role, dealing with those in need with confidentiality and sensitivity. You will need excellent interpersonal skills as you will often be dealing with people in distress. You will also need knowledge of the welfare benefits system and of other support agencies.

You will also need general IT skills (MS Office), accuracy in maintenance of all records and great attention to detail.

To apply please submit your CV below in Word format, cover letters are not required at this stage. Interviews are looking to take place in the second and third week of February. Following your application, you may be contacted by Prospectus for an informal discussion and may be asked to provide further information to assist with the recruitment process.

As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.

Advisers (up to 6 positions available)

£28,000 FT or part time equivalent

Caseworkers  (up to 3 positions available)

£30,000 or part time

Are you passionate about making a difference in people’s lives? Do you have a knack for problem-solving and a desire to support those in need? Citizens Advice Essex, is seeking dynamic individuals to join our Aviva Telephone Referral Service as Advisers and Caseworkers.

About the Aviva Telephone Referral Service

Funded through a unique collaboration between Aviva and Citizens Advice, this vital service, delivered through a number of the local Citizens Advice offices in Essex which form part of the Citizens Advice Essex consortium, provides tailored advice to clients referred via Aviva using an online referral tool. Our mission is to support people facing challenges related to welfare benefits, debt, housing, and income maximisation. With a target to assist 16,000 clients annually, this new service will play a critical role in improving the lives of those in need across the UK and reflects a real commitment by Aviva to the wellbeing of their customers.

This innovative project combines the expertise of Citizens Advice nationally and locally with cutting-edge tools, including the Citizens Advice Referral Tool, to streamline support and provide timely advice. Additionally, it will integrate dedicated caseworkers to support clients with complex needs, ensuring holistic care and effective outcomes.

Why Join Us?

• Fully remote roles: Flexibility to work from anywhere, with the option of hybrid working if preferred.
• Meaningful impact: Help clients navigate complex issues, providing essential advice and advocacy.
• Supportive environment: Join a collaborative team committed to delivering high-quality services.
• Professional growth: Gain access to training opportunities to enhance your skills and knowledge.

Adviser Role

As an Adviser, you will provide initial advice and guidance to clients on welfare benefits, housing, debt, and income maximisation issues and ideally possess experience delivering advice or guidance in areas such as welfare benefits, debt, housing, or income maximisation. You will need strong communication skills, particularly over the telephone and digital channels, comfortable using multiple applications concurently,  and possess a proven ability to research and document your work quickly

Caseworker role

As a Caseworker, you will mnage complex client cases, going beyond the initial enquiry and offer ongoing support and advocacy – all towards the aim of  mximising client income, ensuring they receive all entitled benefits and support or other matters relating to their financial wellbeing. You will also directly advocate or represent clients with third parties. You will have all the same skills necessary for the adviser role but you will very likely have a background in advice work and also need some experience of the disciplines and requirements of delviering casework.

How to Apply

If you are ready to make a real difference and join a team that values compassion, professionalism, and collaboration, we want to hear from you!

Please to apply for these roles. The closing date for applications is February 14th

Citizens Advice is committed to promoting equality, diversity, and inclusion. We encourage applications from all sections of the community, particularly those from underrepresented groups.

Join us in delivering advice that changes lives.

We are currently seeking a Benefits Team Lead to join our team in Lincolnshire. The requirements of the role will include, supporting the Central Services Manager to develop an innovative and engaging benefits service for carers across Lincolnshire, create a culture of continuous learning, identifying gaps and developing new functions which contributes to contract delivery. Motivate and inspire a team, empowering them to thrive, through providing visible day to day leadership and management, and creating a positive environment, enabling the team to work together to achieve their goals. Cultivate and maintain relationships with key stakeholders, identifying and developing new partnership opportunities to create better outcome for carers. Support advisors with complex benefits enquires, appeals and service delivery. Be an active member of the Carers First team, collaborating with colleagues and Managers, providing benefits support and guidance.

To be successful you will have a working knowledge of social care and health, particularly in relation to adults and have excellent communication and interpersonal skills. You will have knowledge of DWP benefits, particularly in relation to carers, including fringe benefits. You will be able to lead and manage a remote team, with the ability to develop and empower individuals to be their best. You will also be able to evidence working in co-production and developing innovations to meet the needs of carers.

The location for the position is flexible but candidates must be willing to travel within Lincolnshire.

In return, you will benefit from working for a not-for-profit organisation that delivers a service which makes a real difference to people’s lives. We offer training and development to help you grow your career, good annual leave entitlement, flexible working options, access to our work-place pension, employee assistance programme and a Benenden Healthcare package.

If you are interested in becoming part of our team and have the skills and experience, we are looking for and are passionate about making a real difference then please read the Job Description and Person Specification contained within our Candidate Pack.

Appointments are subject to Carers First receiving an appropriate disclosure from the Disclosure and Barring Service that we consider acceptable.

We encourage and welcome applications regardless of gender, ethnicity, religion, disability, sexual orientation or age. 

If you would like to discuss this role confidentially, please contact us and we will be happy to organise for one of the Team to contact you.  Please note that if you have not been contacted within one week of submitting your online application, that your application has not been successful.

Carers First is an Equal Opportunities Employer

Positive      Collaborative      Ambitious

Location: Hybrid – Covering Pembrokeshire, Powys, Carmarthenshire & Ceredigion Salary: £26,000 p.a. pro rata Contract: Permanent (subject to funding) Hours Available:

· 1x Full-time (37 hrs/week) – Covering Pembrokeshire 

1x Full-Time (37 hours per week) covering Powys

· 1 x Part-time (22.5 hrs/week) – Covering Carmarthenshire & Ceredigion

About the Role

Are you committed to making a positive difference? We are looking for passionate and skilled Advice Workers to support Gypsies and Travellers in accessing their rights, entitlements, and essential services. 

Key Responsibilities

✔ Provide expert advice on welfare benefits, housing, debt, employment, education

✔ Deliver support through drop-in sessions, phone calls, and outreach appointments

✔ Advocate for individuals and liaise with external agencies on their behalf

✔ Maintain case records and contribute to policy development

What We’re Looking For

Experience:

At least 1 year in advice work (or equivalent)

Knowledge: Welfare benefits, housing rights, social welfare issues

Skills: Strong communication, IT proficiency, and case management

Values: A commitment to inclusion, equality, and empowerment

Desirable: Awareness of Gypsy and Traveller communities & ability to communicate in Welsh or a relevant language

Equal Opportunities

We are an equal opportunities employer and welcome applications from all backgrounds, including those with lived experience of the issues affecting Gypsy and Traveller communities.

Are you ready to make a real difference in people's lives by providing specialist debt, benefit, and money advice?

We are enhancing and increasing resource across this vital service to ensure that we continue to meet the needs of our beneficiaries.

As a Benefits, Debt and Money Advisor you will provide a comprehensive community-based debt advice service to beneficiaries who are experiencing difficulties. This includes offering legal guidance and tailored options through face-to-face, telephone, and email interactions. You will also work to maximise income by identifying benefit entitlements and encouraging the take-up of appropriate benefits. Additionally, you will deliver specialist-level welfare benefits casework, including preparing written submissions and representing beneficiaries at appeal tribunals.

The role is homebased with occasional travel required throughout Dorset, Hampshire and the Isle of Wight. This includes travel to home visits and tribunal locations. In addition, travel to team meetings and training, usually in London, is required. We do cover travel expenses.

Living within the Dorset, Hampshire or the Isle of Wight area or in commutable distance is essential in being able to undertake this role.

This position is also subject to pre-employment checks including an Enhanced DBS check.

Why join us?
Our Benefits, Debt & Money Advice Service at the Royal British Legion is unique:

- Self-funded! We don’t bid for external funding, we are not subject to funding constraints or time limits, and we are not bound by external targets.
- Holistic! We are not limited to a specific amount of time per case, and we always want to support the whole person. We have our own services which support with areas such as drug and alcohol, homelessness, and dementia and importantly, we provide funding directly to pay off priority debts and insolvency fees.  Our services can change people’s lives. 
- Connected! We work from home as part of a strong regional & national team and manage our own diaries accordingly.
- Dynamic! We pride ourselves on our learning & development, constantly improving our expertise through training to ensure we are providing the best quality service to those we support.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics and aim to operate an inclusive recruitment process.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

Living Well Bromley is looking for an advice supervisor for our team of volunteer advisers. As well as a foodbank, cafe and access to counselling, we provide advice and advocacy on a wide range of social welfare issues such as welfare benefits, housing and debt.  Our advocacy team are volunteer advisers with expertise in relevant areas.  We hold the AQS advice quality mark.  We are looking for someone with advice casework experience to work with the Advocacy Manager to support the team and ensure we continue to provide an excellent service.