Welfare Benefits Jobs

We are currently offering a rewarding opportunity for a motivated and proactive self-starter to join our friendly and dynamic team.

Welfare Benefits Advisor

Salary: £35,000

Full Time (35 hours per week)

We will consider candidates on reduced hours (minimum of 21 hours per week)

This role requires a minimum number of days to be worked onsite which will be dependant on the number of hours worked per week.

Benefits of working for Wandsworth Carers’ Centre:

• Friendly team and working environment
• Annual leave starts at 26 days increasing to 31 days plus bank holidays 
• Contributory company pension,
• Ongoing training and development opportunities 
• Employee assistance program.

Our Charity:

We are a busy, ambitious charity operating at the heart of the Wandsworth community since 1995, helping thousands of people across the borough in unpaid Caring roles. We give information and advice, organise respite, offer complementary therapies, deliver training, provide peer support, arrange fun events and much more.  In short, we are the Carer's friend and advocate, often helping Carers through difficult times.

Are you passionate about supporting carers and making a real impact in their lives? We're looking for a dedicated individual to join our busy team provide welfare benefit advice & guidance to those who need it most.

As the successful candidate, you'll bring your knowledge and expertise to provide vital support to Carers, with a comprehensive and up-to-date knowledge in welfare benefits and recent experience of managing a case load.

You will manage your own caseload while also providing mentoring and support to one trainee advisor. 

Your excellent communication skills will help you connect with and support carers, while your IT proficiency will enable you to provide effective, efficient assistance.

Key Responsibilities Include:

• Providing advice & advocacy on welfare benefits and housing. 
• Managing your own case load
• Offering guidance and support to colleagues 
• Maintaining accurate case records, adhering to AQS standards. 

Essential Requirements:

• Experience of providing benefits advice, guidance and support
• Experience of managing a case load
• Experience of representing clients with external bodies / organisations
• Experience of supporting with benefit appeals through to tribunal stage.
• Knowledge of or ability to understand and use relevant legislation.
• Ability to work across the borough and provide home visits

If you're committed to working in the voluntary sector and want to be part of a dynamic team that makes a real difference, this role is for you!

Wandsworth Carers’ Centre is an inclusive employer, committed to the continued development of a diverse workforce.

The Benefits Service within SEL Mind is a well-established offer of support to clients who need to access welfare benefits they are entitled to receive.

The service currently provides casework support for people who need to challenge benefits decisions across the three boroughs of Bromley, Lewisham and Greenwich. There is also a cross-area team of volunteers who assist with form filling and all aspects of the assessment process. During 2024, we have consolidated management of the benefits service to provide a robust and accountable level of support. This role will take responsibility for the team and have a leading role in developing the service for the future.

We are looking for a Benefits Service Manager with significant experience of working within welfare benefits. You will have a good understanding of the needs of people with mental health problems and the links with welfare issues. Applicants should have previous experience of thinking strategically to develop a service and ideally of managing a team to deliver the support. An ability to work independently but collaboratively, to be proactive and show initiative is essential for this role.  

Closing date: Thursday 16th January (11:59pm)

Likely interview date: Monday 27th January 2025

Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check.

About Us

SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.

SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.

Read more about staff benefits and why staff love working here on our website.

Role Description

This role combines expertise in safeguarding with collaboration across communities, clubs, and organisations. Acting as a trusted and proactive safeguarding presence, this role ensures that everyone engaging in physical activity experiences safe, inclusive, and equitable environments. The Safeguarding and Welfare Advisor will play a key role in strengthening existing safeguarding structures while building new opportunities for collaboration and best practice across Staffordshire and Stoke-on-Trent.

Role Outcomes

• Together Active’s programmes are compliant with the latest safeguarding and welfare standards, particularly in relation to inclusivity.
• Increased trust in safeguarding processes among local clubs and organisations delivering physical activity.
• Tangible improvements in safeguarding and welfare standards across Staffordshire and Stoke-on-Trent.

What Does This Mean Day to Day?

• Collaborate with local clubs and organisations to strengthen safeguarding and welfare practices.
• Facilitate connections between community safeguarding officers, National Governing Bodies, and statutory services.
• Deliver training and guidance to Club Welfare Officers to ensure they are confident and well-equipped to fulfil their roles.
• Visit local clubs and events to raise safeguarding awareness among participants, parents/carers, and volunteers.
• Support community organisations in developing and implementing safeguarding action plans.
• Collate examples of learning and best practices to share locally and nationally.
• Promote safeguarding campaigns and initiatives to raise awareness of key welfare issues.

How We Value You

• Generous annual leave allowance: 27.5 days upon commencement of employment plus bank holidays, increasing by an additional day per year after two years of continuous employment (up to an additional 5 days).
• Three concessionary days leave over Christmas and New Year (pro rata for part-time staff).
• Death in service scheme up to the value of three times actual salary.
• Wellbeing Grant: £50 voucher per year to spend on health and wellbeing.
• Volunteer day to support an organisation or cause of your choice.
• Up to 8% employer contribution to the pension scheme.
• Reimbursement of the cost of a standard eye test as a user of visual display equipment.
• Access to Cyclescheme.
• Annual CPD courses offered by Staffordshire University.
• Online skills training platform for personal and professional development.
• Access to counselling services.

ABOUT US

We are National Energy Action (NEA) – and our vision is to end fuel poverty; our work to improve and promote energy efficiency brings social, environmental, housing and employment benefits. We believe everyone should be able to afford to keep their homes warm and safe, however, low incomes, high energy bills and poor energy efficiency currently deny this to millions of households across the UK. Never has this been more important than today.

NEA’s teams are friendly, knowledgeable and are dedicated to what we do. We are proud of our expertise and proud of the service we deliver to our clients.

We offer colleagues a friendly, rewarding workplace and the chance to build a worthwhile career with a not-for-profit organisation that is proud to make a genuine difference to people’s lives each and every day.

THE ROLE

We have a fantastic opportunity for someone to join us in the position of Benefits Entitlements and Claims Support Officer, to work on either a full or part time basis. Job Share applications are also welcome.

This role provides an exciting and rewarding opportunity to help the charity build its profile amongst regional stakeholders whilst delivering projects that seek to bring an end to fuel poverty and to the misery of cold homes that is experienced by over 6 million households in the UK.

NEA’s Benefits Entitlements and Claims Support Officers are empathetic, polite and have good listening skills but are also knowledgeable, assertive, and confident. The post holder will be responsible for giving comprehensive benefit entitlement advice and support to householders. The post holder will obtain relevant information about a client’s circumstances and offer accurate guidance about potential eligibility for additional benefit entitlements. This will include the completion of application forms as appropriate. Advice will be given over the phone, via online contact and in face-to-face settings where appropriate.

WHAT YOU WILL NEED TO SUCCEED

You will have a good understanding of Welfare Rights, including entitlements, systems, claim processes and current legislation and practices. Demonstrable experience of providing advice via telephone and face to face.

You will need good organisational skills, excellent communication skills as well as an understanding of the needs of low income, vulnerable or disadvantaged householders.

NEA has several office locations throughout England, Wales and Northern Ireland, and welcomes applicants from all regions. Home working and office-based locations are available depending on proximity to a NEA office. Preferences will be discussed with candidates at interview. Post holders must be resident within the UK and be able to provide their Right to Work in the UK. Hybrid working is subject to a risk assessment to ensure the working environment is appropriate under health and safety and GDPR requirements.

WE ARE OFFERING

· £28,163 – £33,205 (FTE) – Scale 5-6, Points 12-22 (plus £3,300 London Weighting if applicable). Appointments are usually made at the starting point of the scale.

· 11½% non-contributory pension.

· 25 days annual leave (FTE) plus 3 additional days in between Christmas New Year Period when our offices close; plus, all public holidays per annum for full time staff, pro-rata for part time staff.

· Flexible working arrangements including the opportunity for Hybrid working.

· Enhanced family friendly payments.

· Employee Assistance Programme.

· Employee benefits platform.

· 18-Month Fixed Term Post.

The closing date for all applications is 12:00 noon 13 January 2025. We anticipate interviewing the two weeks commencing 20 January 2025. Full details of the posts and an application form are available on our website.

HOW TO APPLY:

To apply click 'apply via website'.

Please note CVs will not be accepted as part of the application process. No recruitment agency or advertising enquiries, please.

Please be aware that National Energy Action is not a sponsoring organisation. Therefore, the successful applicant must already possess the right to work in the UK or be able to secure the right to work in the UK independently.

NEA aims to be an equal opportunities employer. We welcome applications from all people with the necessary skills and experience for the post. Charity Registration No. 290511. Company Registration No: 01853927

Team: Centre

Location: Curridge, Berkshire

Work pattern: 16 hours per week (week 1 - Tuesday & Friday, week 2 - Saturday & Sunday), 8:00am to 5:00pm

Salary: Up to £10,031.20 per year

Contract: Permanent

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.

Will you join us and make life better for cats?

Responsibilities of our Rehoming and Welfare Assistant:

• Carry out cleaning of cat pens, including litter trays, in the various sections of the centre
• Feed and care for cats requiring additional medical or behavioural treatment as required. This also includes handling
• Present a professional and friendly image to customers and visitors
• As required, assist with veterinary runs, this may include driving the Cats Protection vehicle off-site
• Work with volunteers to coach and guide them on cat care duties
• Support with the scheduling and preparation of rehoming information, viewings and adoption of cats in care

About the centre team:

• Our adoption and homing centres care for thousands of cats each year until they are able to find a loving new home. 
• Our team is made up of a Centre Manager, Deputy Centre Manager, Senior Rehoming and Welfare Assistant, Rehoming and Welfare Assistants, Volunteer Team Leader and Receptionists

What we’re looking for in our Rehoming and Welfare Assistant:

• A full, manual driving license is essential as some driving of centre vans is required
• An excellent communicator with strong empathy
• Excellent customer service skills and experience of dealing with members of the public
• Experience of animal welfare, including feeding, cleaning, medicating and handling and a high level of understanding of how to meet welfare needs of cats
• Resilient with the ability to cope with potentially distressing and emotional situations
• A positive attitude and good at working as part of a team
• An understanding of health and safety and comfortable with manual handling tasks

What we can offer you:

• range of health benefits
• 25 days’ annual leave plus bank holidays, increasing with length of service
• Salary Finance, which empowers you to take control of your financial wellbeing
• and much more, which you can learn about

Interested? Here’s how to apply:

Application closing date: 03 January 2025

Interview date: 17 and 18 January 2025

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable.  You may be just the right candidate. 

If successful, your recruitment journey will include:

1. anonymised application form
2. In-person interview at the centre

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.

Please email [email protected] if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.

Team: Centre

Location: Holgate Lane, Oldham, North Manchester

Work pattern: 28 hours per week, working 4 days over a 7-day rota

Salary: Up to £19,244.26 per year

Contract:  6-month fixed term contract

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.

Will you join us and make life better for cats?

Responsibilities of our Senior Rehoming and Welfare Assistant:

• Carry out cleaning of cat pens, including litter trays, in the various sections of the centre
• Feed and care for cats requiring additional medical or behavioural treatment as required. This also includes handling
• Present a professional and friendly image to customers and visitors
• As required, assist with veterinary runs and transport cats to different sites. This will include driving the Cats Protection vehicle off-site
• Support the Centre and Deputy Manager in the day to day running of the Centre and supervision of employees
• Provide support and supervision to volunteers to coach and guide them on cat care duties
• Support with the scheduling and preparation of rehoming information, viewings and adoption of cats in care

About the centre team:

• Our Cat Centre’s and homing centres care for thousands of cats each year until they are able to find a loving new home. 
• The team is made up of 3 regional volunteer team Leaders and Volunteers, closely linked with the neighboring Cat Centre

What we’re looking for in our Senior Rehoming and Welfare Assistant:

• A full, manual driving license is essential as driving of centre vans, transporting cats and working between two sites is required
• An excellent communicator with strong empathy and communication skills
• Excellent customer service skills and experience of dealing with members of the public
• Experience of animal welfare, including feeding, cleaning, medicating and handling and a high level of understanding of how to meet welfare needs of cats
• Resilient with the ability to cope with potentially distressing and emotional situations
• A positive attitude and good at working as part of a team
• Team leader or supervisory experience
• An understanding of health and safety and comfortable with manual handling tasks

What we can offer you:

• range of health benefits
• 25 days’ annual leave plus bank holidays, increasing with length of service
• Salary Finance, which empowers you to take control of your financial wellbeing
• and much more, which you can learn about

Interested? Here’s how to apply:

Application closing date: 01 January 2025

Interview date: TBC

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable.  You may be just the right candidate. 

If successful, your recruitment journey will include:

1. anonymised application form
2. face to face interview

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.

Please email us if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.

Your role

You will support and develop our new family support service in Hounslow, West London, providing families with high quality information, advice and support.

What we’re looking for

• Experience of working with and supporting families who have disabled children. Good organisational and administrative skills.
• Knowledge and experience of the issues and concerns that affect families who have disabled children e.g. benefits, social care, and education.
• Knowledge and experience of welfare benefits, especially DLA/PIP and other benefits targeted at families with disabled children.
• Good communication, listening skills, time management and networking skills.

Important dates

Closing date:  5pm on Monday 9 September 2024
Interview date: Thursday 12 September 2024

Services Welfare Officer 
Based at one of the military bases within the UK (relocating to a new site every two years)

Would you like to help our Armed Forces in a unique and challenging way? Then we have the job for you.

Are you looking for your next unique role like no other and a chance to make a positive lasting impact?

Do you have experience in working with young people or adults in a wellbeing environment and want to use that knowledge to really make a difference?

Would the opportunity to travel the UK and potentially overseas excite you?

Our Services Welfare Officers provide vital welfare support to the Armed Forces to both new recruits and service personnel at military bases within the UK and overseas.

If this amazing experience sounds like something you could do – read on!

As a Services Welfare Officer you will manage our WRVS facility on a military site. This will involve:

- Providing an independent, confidential and sensitive welfare support
- Supporting service personnel on a one-to-one basis
- Helping them find solutions to personal and practical issues
- Using your judgement to signpost them to other support agencies or our military colleagues where appropriate.

You will be provided with free one-person military accommodation based on site in the UK with the opportunity to be considered to work abroad at a later stage. Your food and drink is also subsidised!

About You

We are looking for applicants with broad experience in working with young adults and more experienced service personnel in a welfare setting.

You may have previously worked in youth and community work, social work, counselling, education or healthcare settings.

Ideally you will have:

- Experience of working with young or vulnerable adults
- Previous experience of effective networking with other agencies
- To be prepared to live in one person accommodation (provided)
- The flexibility to live anywhere within the UK or overseas for prolonged periods of time, i.e. two years
- Basic IT skills
- A full, valid driving licence
- A valid UK passport

You will also need:

- To demonstrate flexibility to relocate at short notice, be self-motivated and approachable
- To demonstrate proven excellent written and verbal communication skills
- To possess time-management, planning and prioritisation abilities
- The ability to demonstrate confidentiality when dealing with sensitive issues
- A good track record of working effectively within a team

A relevant qualification in an area such as youth work, social work, teaching or similar, would be beneficial to your application, as would knowledge of the military environment but this is not a deal breaker!

Please see the attached role profile for full details of this excellent opportunity.

Benefits:

- Salary of £24,355 per annum which increases to £26,651 on successful completion of the 6 month probationary period
- Free accommodation and subsidised meals
- 37 days’ holiday per annum as you will be working six days per week, plus UK bank holidays
- 3 x WRVS Salary Death in Service Benefit, subject to qualification
- Company sick pay
- An employee benefits package that gives access to an exclusive rewards website, 24-hour doctor line, financial support with dental/optical and other therapies
- A great pension scheme (10% employer contribution)
- A free and confidential employee assistance programme with up to six face-to-face sessions built-in
- Access to award-winning e-learning and development
- Opportunities to develop new skills

If this sounds exciting and you would love the opportunity of this unique role, please select the apply button shown.

The closing date for applications is 14th February 2025, we reserve the right to close this advert prior to this date due to level of applications.

WRVS & Royal Voluntary Service is committed to building inclusive and diverse teams across the charity. To find out more about our commitment to EDI, visit our website.

Other organisations may call this role Services Support Officer, Welfare Support Officer, Welfare Support Co-ordinator, Welfare Officer, Welfare Information Officer, Welfare Advisor, or Youth Worker.

Citizens Advice New Forest is seeking an Advice Operations Manager to lead our dedicated team of staff and volunteers in delivering exceptional, high-quality advice services to our community. This is a pivotal role, working closely with the Chief Executive to oversee the daily running and development of our advice operation, including face-to-face support for our most vulnerable clients to meet evolving community needs.

We are looking for someone with:

• Proven leadership skills and the ability to inspire and support a diverse team.
• Strong operational management experience, ideally in advice services or a similar environment.
• A good understanding of welfare benefits, housing, employment, and debt advice.
• A commitment to equality, diversity, and inclusion in all aspects of their work.
• Excellent communication and collaboration skills to work effectively with stakeholders across the district.

Whether you’re experienced in advice services or have transferable skills from another sector, we’d love to hear from you. We welcome candidates who are proactive, adaptable, and passionate about making a difference, with the opportunity to grow professionally within our supportive and flexible workplace.

Key responsibilities include:

• Ensuring the smooth and high-quality delivery of our Generalist Advice Service.
• Overseeing staff and volunteer recruitment, training and performance.
• Managing compliance with legal and regulatory requirements, including safeguarding and quality assurance.
• Supporting advocacy efforts to address issues affecting our clients at local and national levels.

Citizens Advice New Forest is committed to equity, diversity, and inclusion and actively encourages applications from people underrepresented in our organization and sector, including people of colour, LGBTQ+ people, and disabled people.

To Apply:

Please send your CV and a cover letter (no more than 500 words).

Closing Date: Monday 6th January 2025,  but applications will be reviewed on a rolling basis.

Join us and help make a difference in our community. Together, we can solve problems, advocate for change, and create a better future for everyone.

An exciting opportunity has arisen for an experienced Human Resources professional to join the leading international horse charity World Horse Welfare.

This is a newly created role to support the Head of Human Resources with the day to day running of the department, overseeing administrative tasks and providing guidance to managers and employees on policies and procedures. As part of this role, you will actively engage in enhancing communication channels and building working relationships. Working closely with the Head of HR and Departmental Managers across the charity, you will play a vital role in enhancing employee engagement and fostering a positive culture within the charity. You will also be responsible for administering payroll.

We are looking for someone who has active experience in HR administration, undertaking formal investigations and report writing, subject access requests and payroll administration. Volunteer co-ordination would be advantageous. You must be proactive, confident and capable of working with people at all levels in a variety of spheres. You must have a flexible approach to your work and be willing to work outside of normal office hours where necessary. Highly organised with excellent attention to detail is a must for this role.

CIPD Foundation Certificate is highly desirable but not essential.

The role is based in Norfolk and is a hybrid split of a minimum of 2 days in our head office in Snetterton and a maximum of 3 days at home. You will be required to visit our satellite locations based in Somerset, Lancashire and Aberdeenshire as well as attend events around the UK.

Benefits include a generous pension scheme and cash health plan, paid employee sickness absence scheme and a minimum of 31 days’ holiday (including bank/public holidays and mandatory shutdown between Christmas and New Year). Death in service, free parking and bike to work scheme.

World Horse Welfare is committed to championing equality and diversity in all aspects of employment and in the services that it provides. We encourage applications from under-represented groups, particularly ethnically diverse communities, LGBTQ+ and disabled people.

World Horse Welfare takes great pride in being realistic, compassionate and forward-thinking and the successful applicant will be expected to share these values.

The Miscarriage of Justice Support Service is a very unique service providing a broad range of support and advice to people whose criminal convictions are quashed by the Court of Appeal. The majority of people have been in prison for many years and need extensive help and support to begin to rebuild their lives based on their own individual needs.

The role will support individuals in a broad range of areas including welfare benefits, housing, accessing health services, accessing psychological and mental health support, accessing work or volunteering, getting involved in community activities, and other topics subject to the individual needs of each person.

The role involves one-to-one contact in a way that best meets the person – including in-person, telephone, emails, or online. Clients live across England and Wales.

You will come with experience of providing advice and practical support to people with varied needs, particularly people with complex mental health needs. You will have experience of working with a trauma-informed approach and have excellent people skills to build and maintain trusting relationships.

We are looking for someone who can start as soon as possible. This post is subject to an enhanced DBS check.

Interviews will be held online on Thursday 9th January 2025. Candidates put through to the second stage will be informed the next day if are invited to an in-person second stage at our office at the Royal Courts of Justice on Monday 13th or Tuesday 14th January 2025. 

The Refugee & Migrant Services Caseworker will join the Refugee & Migrant Services Support Team, who work alongside our ESOL team and volunteers to meet clients’ needs as directed by the R&MS Team Leader.  The post is based at our offices in Bedford but will involve some local travel to deliver support and home appointments.  Our team deliver a number of services, including:

• Welcoming and providing holistic integration support to resettled refugee families, empowering them to live independently with less support as time goes on.
•  Providing vulnerable migrants with high quality information and advice, empowering them to make well-informed choices.

MAIN DUTIES AND RESPONSIBILITIES

• Building trust and maintaining positive working relationships with all clients, external agencies and other areas of KAP.
• Systematic recording of all notes and actions related to client support, maintaining up-to-date risk assessments and support plans using our case management system.
• Fulfilling funders’ & commissioners’ reporting requirements; generating statistics, case studies and keeping detailed records.
• Meeting resettled families at the airport and bringing them to their new homes.
• Ensuring clients understand their rights and responsibilities regarding their accommodation, supporting them to fulfil these.
• Supporting clients through advocacy to access; health & wellbeing services, welfare benefits, housing, immigration advice, community events, education, training, volunteering and paid work.
• Assisting resettled families’ children to access education and ensuring appropriate support is in place for them.
• Provide advice and support to resettled families through home appointments in Bedfordshire.
• Provide advice and support to clients both remotely and at in-person meetings

ADDITIONAL DUTIES & RESPONSIBILITIES

• Maintaining working practices that reflect the overall ethos and vision of KAP, including following our policies, procedures and code of conduct. 
• Respecting and supporting the whole KAP staff team, contractors and volunteers.
• Taking responsibility for your own workload and your own personal development.
• To actively participate in supervision sessions (1-2-1s, team meetings and annual reviews).
• Attending and being involved in team meetings, training, prayer / worship times and social activities, as well as all personal development meetings, including supervisions and mentor sessions.
• This role may require working occasional evenings and weekends.

In addition to the duties set out in this job description the post holder may at times be required to undertake additional or other duties to meet the needs of King's Arms Project.

Independent Age is the national charity focused on improving the lives of people facing financial hardship in later life. We believe no one should face financial hardship in later life.

Our Helpline and expert advisers offer free, practical support to older people without enough money to live on. Through our grants programme, we support hundreds of local organisations working with older people across the UK. 

We use the knowledge and insight gained from our support services and partnerships to highlight the issues experienced by older people in poverty and campaign for change.

We would love to find individuals from all walks of life and diverse backgrounds to join us on this journey.

Responsibilities and Person Specification:

This role will play a critical role in delivering and developing our UK wide Advice and Support service, ensuring it works seamlessly with our outsourced Helpline and delivers real impact for older people in or facing financial hardship. You will also work closely with the Director to inform the future design and delivery of these services. 

You should have experience of leading and managing a similar high volume, multi-channel remote service with demonstratable success in identifying and implementing service improvements. 

You will have a deep understanding of issues affecting older people in financial hardship in the UK and an understanding of how Advice and Support interventions can improve lives.

This role could either be contracted to our London office, or homebased. Regular travel to our London office will be required, regularly if homebased, and a minimum of once a week if contracted to the London office. The ability to travel across the UK, including to Scotland, is also required. 

For full details on the role and requirements, please review the job description and person specification.  If your experience doesn’t align perfectly with all of the criteria in the person specification but you do meet most of them and are excited about the role, we encourage you to apply anyway. 

This is a full-time role, 35 hours per week, which you can choose to work over five days or a 9 day fortnight. We also are open to this role being worked on a part-time basis on a minimum of 28 hours per week.

Salary (pro-rata if part-time):

Hybrid working in London (minimum one day per week in the office): £65,678 per annum

Homebased (with regular travel to London): £59,115 per annum

What it’s like to work at Independent Age:

We celebrate diversity at Independent Age and champion the differences that make each of us unique. We actively support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. We aim to attract and retain a wide range of talent and create an environment where everyone can feel safe, protected, welcome and included.   

We offer great benefits including 28 days annual leave plus public holidays, a generous pension scheme with life assurance, and fantastic learning and development opportunities. We also offer a number of enhanced leave provisions and benefits.

We know that a good work life balance helps us perform at our best and supports wellbeing. Flexible working hours and hybrid working is standard for all (those contracted to work in the office usually attend minimum one day per week). But if you need a different form of flexibility, we are always happy to talk flexible working. 

You can find out more about what it’s like to work at Independent Age on the Careers page on our website.

Application Process:

To apply, please visit our website to submit a CV and a Supporting Statement, detailing how your skills and experience meet the criteria within the Job Description and Person Specification (please do not hesitate to contact us if you have specific requirements and need support to apply in an alternative format).

To support our commitment to equity, diversity and inclusion our hiring managers use anonymous shortlisting. Therefore, please do not include your name, photo, or information to indicate your gender or age in your CV and supporting statement. Please do not omit dates of employment. Please ensure the title of any uploads does not contain your name. 

Independent Age is committed to safeguarding and follows Safer Recruitment practices to ensure we are safeguarding those we work with. We therefore ask that you supply your full work history with explanations for any gaps in the application documents you submit and, if offered the post, we will require two employment references including your current or most recent employer. A Basic DBS will be required for this role.

Closing Date: Sunday 12 January 2025, 11:59pm

Housing Support Worker (Young People)

Temporary

Full and part time hours available

Cheshire

Morgan Hunt is working with a number of fantastic charities in and around the Cheshire area and are looking to speak to experienced Housing Support Workers to work with young people experiencing homelessness across various settings includes supported housing and dispersed properties.

The role;

The role of a Housing Support Worker includes.

• Supporting young people at risk of / who have experienced homelessness.
• Signposting young people to relevant external agencies who can provide additional support to young people around their needs.
• Encouraging and supporting young people to access employment, training and education opportunities.
• Devising personalised, strength-based support plans with achievable outcomes for young people.
• Completing initial risk assessments.
• Supporting young people to apply for welfare benefits.
• Supporting young people to access long term, sustainable housing.
• Regular support sessions with young people to identify barriers to reaching potential goals and outcomes.
• Supporting young people to develop their independent living skills in order to be "tenancy ready" and able to sustain long term accommodation.

The candidate;

• Experience of working with vulnerable people ideally young people with complex needs.
• Experience of multi-agency working to provide best outcomes for young people.
• An understanding of safeguarding and how to manage a safeguarding concern.
• Experience of lone working and the confidence and initiative to manage long working situations.
• Experience of completing risk assessments and personalised support plans
• Knowledge and understanding of the welfare benefits system and how to support people to access these.

For more information or to be considered for the role of Housing Support Worker, please apply via the advert TODAY!

Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.