Welfare Benefits Jobs
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Refugee Action Kingston (RAK) is an independent charity dedicated to helping the successful integration of refugees and people seeking asylum into the local community. With over three decades of experience, we provide a holistic service which includes advice on welfare, benefits, and immigration, alongside education, counselling, and career guidance.
In 2023/24 we supported 2,036 people:
- 1,171 clients accessed advice and advocacy services, including immigration advice
- 305 accessed ESOL classes
- 250 children supported through after school and family support services
- 61 people supported through our counselling service
This is an exciting time to join RAK at the start of the new fundraising strategy for 2024-2028. RAK currently has a successful grant fundraising programme through a selection of statutory bodies, trusts and foundations, and recognises the need - and opportunity - to broaden and diversify its income generation streams. We are looking for a fundraiser to build on existing strengths within the organisation to broaden our income stream through corporate support, individual giving, major donors and social media fundraising campaigns alongside maintaining and developing our trusts and foundations funding.
Our new Director, Elli Free, has 25 years’ experience supporting people seeking asylum and substantial fundraising experience. Elli is looking forward to working collaboratively with the new Fundraising Manager to ensure RAK sustains its work in Kingston and reaches into neighbouring boroughs.
What we can offer you
- Work in a highly respected organisation punching above its weight – providing quality support to over 2,000 individuals and families a year
- A friendly and supportive environment, with an experienced team of professional teachers, counsellors, solicitors and advisers working to quality standards
- A collaborative approach to meeting fundraising targets working with our Director and Partnership and Digital Marketing Coordinator
- Hybrid work or remote working according to your need on a £45k FTE regardless of location
- Flexible part-time working hours with a paid half hour lunch break included
- A committed community in Kingston that supports RAK through volunteering, sharing information about our work and donations
- Real potential for fundraising growth and a clear and deliverable strategy already in place
- Training and development opportunities
Purpose of the role
As Fundraising Manager, you will lead the fundraising functions of the charity to generate income, meet organisational targets, and ensure development opportunities are effectively maximised. Working with the Director and programme teams, you will develop and write competitive bids, growing capacity and securing income for 24/25 and beyond. We are focused on multi-year bids and opportunities that deliver the best outcomes for our client community. As a client-led organisation, we strive to meet the needs of our clients and deliver impact-focused programmes.
The Fundraising Manager will have proven experience of successful grant writing and demonstrate a track record of fundraising achievements across multiple income streams.
Main areas of accountability
Fundraising - general
- Writing and submitting bids, tenders and proposals to ensure income targets are met in line with performance objectives
- Responsibility for the development and the implementation of RAK’s fundraising strategy, in line with organisational strategy and resources
- Providing stewardship to existing donors and supporters to maximise income and ensure long-term funding relationships
- Contributing to the monitoring and evaluation of the impact of the services provided at RAK
Trusts and Foundations, Statutory Funding
- Securing regular income by producing and submitting appealing fundraising applications to trusts and foundations as well as statutory funding
- Researching, monitoring, and identifying new funding opportunities for the development of existing or new services and organisational capacity
- Reporting to funders in line with funding criteria, objectives and the specified outcomes conditional to the funding
Individual Giving
- Ensuring that donations are acknowledged in an appropriate and timely manner in line with the stewardship policy
- Managing the charity’s supporter database and online donations
- Developing an excellent supporters’ journey via digital means and channels
- Preparing appealing fundraising campaigns and cases for support to the general public
- Working with the Partnership and Digital Marketing Co-ordinator to maximise income from social media channels and other digital channels
- Keeping up to date with professional best practice and recent trends, identifying developments that impact the organisation, and sharing knowledge appropriately across teams and departments
Corporate Giving
- Leading the expansion of RAK’s corporate giving initiatives, identifying and developing opportunities for engagement, and achieving the corporate income target
- Managing the Partnership and Digital Marketing Coordinator, whose primary focus is on corporate giving
General Duties
- Undertaking any other related duties as required and appropriate to the role.
All posts working for RAK require an understanding of the needs of people who are seeking asylum and those with refugee status. In addition, we require a strong commitment to equality, diversity and inclusion from anyone who works for us.
Person specification
We are looking for a candidate who can demonstrate the following skills and experience:
Essential
- Significant fundraising successes, preferably across different income streams
- Persuasive written and spoken communication skills
- Experience and competent use of fundraising CRM system
- A strong track record of achieving established targets and KPIs
- Excellent leadership and management skills
- Experience of delivering effective stewardship for a variety of stakeholder audiences
- A track record of managing budgets, complex report writing and data analysis
- Knowledge and experience of using digital fundraising tools and resources to maximise fundraising income
- Good time management skills including good sense of priorities and project development timelines
- Knowledge of the regulatory frameworks for fundraising activity for charities in the UK
- Commitment to working within an equality and diversity framework
Desirable
- Understanding of the challenges faced by those seeking refuge in the UK, and a commitment to assisting the integration of clients into the local area
- Experience of developing and building high-value partnerships
- A track record of managing budgets
Our workplace
We want RAK to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thought.
Our values are clearly set out in our RAK Strategy 2023-28.
RAK is an equal opportunities employer. We are committed to recruiting staff, trustees and volunteers who reflect the communities we serve and the wider community of London where we live and work. We particularly welcome applications from people: from Black, Asian and other minority-ethnic communities; refugee and migrant backgrounds; LGBTQ+ communities; with disabilities; and neurodiverse communities.
Asking for adjustments - RAK is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making changes for neurodiverse people, people with disabilities or long-term health conditions. If you would like us to do anything differently during the application, interview, or assessment process, including providing information in an alternative format, please use the contact details on our website to get in touch.
RAK is obliged to comply with the Asylum and Immigration Act (1996), and this requires certain documents to be presented by candidates before an offer of employment can be made. If you are invited to interview, we will ask you to bring these documents with you. For jobs which involve, for example, working with, or having access to children and/or vulnerable adults and their records, we will require an Enhanced Disclosure from the Criminal Records Bureau and need to have information from you regarding any previous, existing, or pending convictions or cautions. This will form part of the recruitment process if you are successful after interview.
In your cover letter please provide details of all your skills and experience for the essential and desirable criteria in the person specification.
Refugee Action Kingston exists to enable refugees and people who seek asylum to succeed as integrated members of the local community
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The client requests no contact from agencies or media sales.
Horses might be part of our DNA but they don’t have to be part of yours. World Horse Welfare has plenty of passionate equine experts already in situ, so provided you share our values of being realistic, compassionate and forward-thinking then you could be the perfect candidate.
We care about our people because they are the ones who enable us to achieve such good work. We invest in them, nurture them and listen to them to create a collaborative working environment where everyone feels valued.
Benefits include a generous pension scheme and cash health plan, paid employee sickness absence scheme, a minimum of 31 days’ holiday (including bank/public holidays and mandatory shutdown between Christmas and New Year) and death in service.
World Horse Welfare’s values are grounded in pragmatism and compassion as we strive to support and strengthen the horse-human partnership in all its guises through a combination of care, research, education and influence. The charity promotes and protects welfare across the full spectrum of the equine world including horses in need, sport and leisure horses, and horses used in work and production in marginalised communities worldwide.
Visitor Centre
• Meet and greet visitors in a pleasant and welcoming manner • Provide informative guided tours of the working farm utilising volunteers where possible
• Work with the Cook to ensure the café is set up appropriately and in time to open and provide assistance with end of day procedures to include cashing up and cleaning down
• Assist the Senior Centre Promotions Officer and Centre Manager with the planning and organisation of a range of events in order to raise World Horse Welfare’s profile and generate income
• Deal with general enquiries relating to the hiring and use of the visitor centre’s facilities (indoor school and conference room) and all subsequent liaison and co-ordination of bookings to ensure all facilities and arrangements are as required by the event organiser
• Assist the Senior Centre Promotions Officer to co-ordinate the events diary and ensure that volunteers are organised to work as required
• Work with the Senior Centre Promotions Officer and Communications department to ensure promotional and display materials are current and accurate
• Actively encourage visitors to support the charity by signing up to memberships and other charity products • Increase the charity’s supporter database through visitor data collection
• Ensure all merchandise is presented professionally
• Working closely with the Senior Centre Promotions Officer ensure there is adequate merchandise in stock
• As directed by the Senior Centre Promotions Officer undertake stock-take of all merchandise
• Ensure all required administration and paperwork is received by Head Office as directed.
Please find full job description attached.
The client requests no contact from agencies or media sales.
We are looking for someone both to deliver our immigration casework and to manage and develop our immigration advice services, including recruitment, line management & supervision of relevant staff and volunteers. The post holder will provide one-to-one legal immigration advice, casework and practical support to migrant and refugee clients in Brighton & Hove and Sussex in the areas of out-of-scope immigration and occasionally asylum work (up to OISC L2). You will also provide supervision for L1 and trainee staff and volunteer advisors as required. You will share the management of our broader advice & casework team, including generalist and resettlement casework, with our current generalist and resettlement managers.
You will be accredited to provide immigration advice at minimum OISC Level 2 and expected to carry a caseload of cases largely out of the scope of legal aid. For cases within scope you will make active referrals or signpost to legal aid providers wherever possible and practical.
Along with other managers you will lead on the development of our casework management system, AdvicePro, to ensure that agreed advice and organisational outcomes are embedded from the outset, and that staff and volunteers are trained and equipped to understand and provide these. You will be required to monitor and report against projects as needed by both funders and internally for e.g. the director and trustees.
You will be expected to participate in local networks and to participate and lead on conversations to develop immigration advice capacity in the city and region and to influence change and find solutions to the critical lack of immigration advice on the south coast.
You will have an awareness of clients’ holistic needs and be able to signpost and refer both internally and externally as appropriate to address needs including destitution; asylum support; children’s, family and adult social care; welfare benefits; housing & homelessness; access to mainstream and voluntary sector services including ESOL and employability, health and mental health care; and referrals into activities and services that can respond to people’s strengths and skills as well as their needs, including our own support groups and volunteering opportunities.
You will contribute to the senior management team of Voices, working closely with the Director, Head of Services, Generalist Advice Manager and Resettlement Manager to share oversight and reflections and planning of current operational needs and strategic planning.
You will be expected to contribute to broader learning and planning around developing our strategic plan and theory of change, including developing our work on the role of those with lived experience in our organisation.
We are currently the only free, L2-accredited, year-round provider of out-of-scope immigration advice on the South Coast, and increasing local immigration capacity is critical to address growing demand and changing demographics in the region. We are also seeing and will continue to see new arrivals and needs in the region over the next year and onwards including Hong Kong BNO nationals, Afghans resettled under the ARAP and ACRS schemes, EEA nationals who still have not registered for status, people required to transition to digital eVisas by 31st December 2024, and an increasing number of both newly arrived and established asylum seekers placed in emergency (‘contingency’) and dispersal Home Office accommodation.
Regular supervisions will be provided by the Director, as well as access to external training on specific issues where needed. However you will need to be ready to step immediately into a busy advice environment with the necessary confidence, skills and knowledge both to deliver a complex caseload and to manage a new team through an important moment in the growth of our advice and caseworker service.
Postholders will need to have the right to work in the UK.
The client requests no contact from agencies or media sales.
At Ambitious about Autism, we're currently looking for a Graphic Designer to join our External Affairs team.
You'll lead and manage the development of Ambitious about Autism's brand look and feel, maintaining a clear set of brand guidelines and acting as brand guardian. You'll lead on producing designed collateral as required, responding to artwork requests and managing the visual look and feel of any designed resources.
You'll manage the production process of design briefs, ensuring that projects are delivered on-time and to a high quality. You'll contribute to the development and production of animated and video content, as well as providing support for colleagues producing their own materials, checking artwork for accuracy, quality and consistency with our brand.
We are looking for someone who has:
- Extensive experience of working in an artwork or design role.
- Comprehensive knowledge and experience of working with Adobe Creative Suite.
- Experience in developing a range of digital and print assets, as well as web design best practices.
- Experience in producing materials in a range of accessible formats.
When applying, please include a link to your portfolio at the top of your cover letter. Alternatively, please upload your portfolio as an attachment.
In return, we offer great benefits including a generous holiday allowance and commitment to continued professional development (CPD), flexible, hybrid working and more!
This is a fantastic opportunity for an ambitious individual who would like to work for a forward-thinking, open and honest organisation and make a real impact to the young people we work with. Please find our full recruitment pack on the link below.
If you have any questions about the role or would like to have a confidential chat, please contact James Axford, Recruitment Officer.
Ambitious about Autism is fully committed to equality of opportunity and diversity and we warmly welcome applications from all suitably-qualified candidates. We welcome applications regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, disability, or age. All applications will be considered solely on merit.
Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.
The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Community Engagement Coordinator - Wales
Location: The role will be based out of the BookTrust Offices in Cardiff. BookTrust works in a hybrid and flexible way with an expectation of a minimum of 8 face to face collaboration days per month which could be at the Cardiff office, visiting partners across Wales and on occasions UK wide travel. There will therefore be reasonable travel needed to fulfil the role, with occasional overnight stays.
Contract: Full-time, open to discussing flexible and part-time options
Salary: £28,000.00 per annum.
BookTrust is the UK’s largest children’s reading charity. We know that children who read are happier, healthier, more empathetic, and more creative. They also do better at school. Working with every local authority in England, Northern Ireland and Wales and supported by a range of funders including the Arts Council England, Northern Ireland and Wales Governments, we reach over 3 million families a year via partners in schools, children’s centres, health visitors and libraries. This incredible network helps us to get children reading across the country.
We are looking for a positive and enthusiastic individual with a demonstrable ability to develop relationships and make connections across a wide range of people and groups. A strong communicator with the ability to communicate effectively with a diverse range of audiences, in writing, and in person.
You will have ideally worked within or across a particular community or region, in outreach or a project within the third sector and be a highly motivated individual with the ability to work and travel unsupervised across multiple projects simultaneously and to work at pace, often to tight deadlines.
A passion to make a difference for children and families with an interest in the benefits of literacy and reading to child development, the value of books, stories and rhymes and the role of parents, carers, and guardians in developing a love of reading would be valuable.
We are currently recruiting to two Community Engagement Coordinator posts.
To apply please send a copy of your CV to our webiste along with a covering letter showing how you meet the person specification and your motivations for applying for the role. Your covering letter should not be longer than two sides.
Closing date: 31st July at 11:59pm.
Applications will be reviewed on a rolling basis; therefore, early applications are encouraged.
Our Commitment to Diversity and Inclusivity
We aim to provide an inclusive recruitment process and actively welcome applications from diverse talent pools: minority ethnic candidates, candidates with disabilities and long-term conditions and candidates from underrepresented communities.
We are committed to equality of opportunity and want to ensure we have an accessible application process for all candidates. If you need any reasonable adjustments or would like us to do anything differently during the application process, please contact our HR team to discuss your requirements further.
BookTrust is committed to safeguarding and promoting the welfare of children. The recruitment and selection process reflect our commitment to safeguarding therefore, the suitability of all prospective employees will be assessed during the recruitment process in line with this commitment, and pre-employment checks.
Housing Management Worker
Job type Permanent - Full Time
Hours - 40 hours per week - Monday to Friday.
Salary - £23,962
Location- Merseyside
Do you have what it takes to seize opportunities and deliver results? Can you think differently, pursue creative ideas, and provide reliable support to both internal and external customers?We are a national social justice charity with more than 50 years’ experience of changing lives, building stronger communities, and reducing crime. We help support, house, educate, advise, and speak out for disadvantaged young people and adults - and you could now help us make an even bigger impact going forward.
Who we are looking for?
Providing housing management and intensive housing management to customers at risk of homelessness living in self contained accommodation.
Working as part of a team, managing a portfolio of properties and tenancies across a designated area, providing an intensive Housing Management Service to a core group of people.
Someone with a Housing qualification and understanding of the welfare benefits system. Qualified to a minimum GCSE grade C or equivalent in English and Maths.
You need to be approachable and have the ability to build rapport and trusted relationships with customers and outside agencies.
Duties and responsibilities include but are not limited to:
- Directly supporting tenants to manage their tenancy, assisting them with housing benefit claims and signposting them to relevant support services and liaising with support services where required.
-Experience of working in a support role using coaching techniques to help customers identify actions and solutions themselves and promoting and maximising independence is essential
.- Working with the Nacro Housing Management Team to ensure the correct tenancies are issued, sign up new tenancies and ensure the service user understands and accepts tenancy obligations
.- Work in partnership with the Housing Management team to ensure we are working within our voids and arrears targets, complying with Tenure Law, and abiding by our Housing policies and procedures
.- Ensure that all the required health & safety checks are undertaken in person or by direct reports, taking any necessary remedial action.
Previous experience of working in Housing Management is desirable
Ability to drive and access to a car is required
Enhanced DBS check
For details of the full role profile please click
For Details of Nacro's excellent benefits click
Please Apply online
Roma Support Group (RSG) was established in 1998 in order to improve the quality of life of Roma migrants.
We are seeking to appoint a motivated person to provide advice to Romanian-speaking Roma migrants on a range of areas including welfare benefits, debt/money management and housing.
Key details
- Job title: Romanian-speaking Advice and Advocacy Worker
- Ref: RoM 58
- Location: London
- Special Condition: Office-based work, London-wide travel
- Hours: 21 hours per week
- Salary: £29,593 pro rata per annum (actual £17,756 per annum)
- Pension: B&CE, The People’s Pension
- Duration: The post is funded for an initial 12 months, with the potential to extend term subject to continuation funding being secured
- Closing Date for Applications: Monday, 15/07/2024 at 8am
- Interview Date: Monday, 22/07/2024 in-person at our Bethnal Green office
About you
- Fluency in Romanian;
- Good spoken & written English;
- Excellent communication skills;
- Experience (paid or unpaid) of helping people in the areas of welfare rights, money/debt management, housing and combating poverty;
- Knowledge and empathy with issues affecting Roma migrant communities in the UK;
- Willingness to travel London-wide.
Please see Job Description and Person Specification for full details (attached and available on our website).
If you have any questions or would like to talk to us about applying for this role, please contact us (contact information in job pack).
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
JOB TITLE:Canine Health and Welfare Assistant
LOCATION: Great Horwood, near Milton Keynes
SALARY BAND: £22,370
JOB TYPE: Full-time, Permanent (10am - 6pm)
Medical Detection Dogs trains dogs to save lives.
We train specialist dogs to detect the odour of human disease, providing life-saving alert assistance dogs to people with complex health problems across the UK and collaborating with other researchers, NHS Trusts and Universities internationally to advance the early diagnosis of disease.
The Job
You will assist the Health & Welfare Coordinator in their role, providing support to socialisers and fosterers and dealing with queries including those relating to health & welfare and holiday cover, referring the queries to the appropriate member of staff where necessary.
The welfare of our dogs is of paramount importance and you will help ensure that dogs at the MDD Centre are at all times well cared for and that their health & welfare needs are met.
Reports to: Health and Welfare Coordinator
Specific Responsibilities
Health & Welfare needs
· Ensure MDD dogs are fed, watered, toileted and exercised as required while they are at the Centre.
· Weigh and groom MDD dogs as needed when they are at the Centre.
· Ensure all dog first aid kits are fully equipped
· Assist with the weekly health checks of all Bio Detection Dogs and ensure that vaccinations and any preventative medication are always up to date and administered as and when required.
· Ensure all Bio Detection Dogs have the appropriate equipment and are correctly tagged.
· To support when requested, the training of any new staff on Health & Welfare matters.
Bio Detection Dogs Supervision
· Assist with the organisation of the monthly schedule for each Bio Detection Dog.
· To meet the Fosterer’s and handover the Bio detection dogs when they arrive to collect at the end of the day.
· Assist with arrangements for holiday or other temporary cover when a fosterer is going away.
· Arrange day cover in emergency situations.
· Help coordinate the collection and return off dogs from fosterers, liaising with other staff as necessary and as and when required arrange volunteer drivers to collect or return dogs or when
· necessary collect or drop off dogs yourself.
· Organise the rota for dog walkers and keep them updated on any changes.
MDD Site Responsibilities
· Ensure all bedding on the MDD site is washed, clean and changed regularly.
· Ensure that the dog holding areas are regularly cleaned and well maintained, with support from the contract cleaning team.
· Ensure that the grooming room is regularly clean and well maintained.
· Ensure the veterinary room is kept clean and tidy, well equipped with relevant treatment & equipment.
Record Keeping
· Keep accurate records of Bio Detection Dog health, welfare, weight and any medications or treatments given.
· Ensure that all Bio Detection Dogs insurance and microchip details are correctly recorded.
Fosterer Queries
· When requested, act as the first point of contact for all fosterers, including out of normal working hours in emergencies.
Other tasks or ad hoc duties agreed with your line manager required to ensure the successful running of the charity.
PERSON SPECIFICATION
SKILLS AND EXPERIENCE
· Experience of practical dog training.
· Understanding of dog health and welfare and experience of providing basic, considered and appropriate advice and support to dog handlers.
· IT literacy and report writing skills including experience of using Microsoft based programs such as Outlook, Word, Excel, Internet Explorer and Power Point
KNOWLEDGE
Practical Knowledge in the following areas:
· The basic theory of practical dog training.
· The law in relation to dogs i.e. appropriate areas to free run a dog, ID needed etc.
· Dog and human psychology.
· Health and safety implications of dog and fosterer handling.
· A basic understanding of the various diseases and medical conditions with which the charity works, or the capacity and willingness to learn.
PERSONAL ATTRIBUTES AND OTHER REQUIREMENTS
· A professional approach to other staff, clients, fosterers and their families and members of the public and the ability to communicate effectively and appropriately with a wide range of people internally and externally.
· A good attitude to work and ability to use initiative and work effectively and efficiently without supervision.
· Ability to work independently and as part of a team.
· An organised and methodical approach, with the ability to prioritise.
· Attention to detail is essential.
· Interested and passionate about the work of the charity.
· Must be comfortable working in vicinity of dogs.
· Flexibility around working hours when required.
You will also be expected to:
- Hold a full UK Manual Driving Licence
- Provide proof of identity and eligibility to work in the UK.
- Undertake a Disclosure and Barring Service (DBS) check
- On occasions you may be requested to take dogs home for some additional training or health and welfare observations for a set period
Values & Behaviours
There are a few key values that we believe are important in the workplace:
· Respect
· Cooperation
· Honesty
· Fairness
Based on the values listed above, we encourage the behaviours below in the charity:
· Respectful communication
· Cooperating with others
· Honesty in all interactions
· Fairness in decision making
Benefits
· Sick Pay
· Health Cover
· 26 days holiday, increasing with service
· 5% Employer Pension Contribution
· Free On-site parking
· Life Insurance
Do you have a demonstrable interest and knowledge of homelessness and housing legislation and welfare benefits, plus a real desire to help others? Then join Shelter as a Support Worker in our Homeless Prevention and Resettlement Service and you could soon be playing a vital role in standing up to the housing emergency.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything,
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
About the team
We specialise in emergency homelessness work, intensive support to children and families and people experiencing domestic abuse, and/or multiple disadvantage and have been providing housing advice and support to the people of Sheffield for over 20 years. We take a holistic approach to help people to deal with interrelated issues that can impact their ability to get and keep a home, so they can thrive within the community. These include high intensity support, legal representation, practical DIY assistance and specialist housing, employment training and welfare benefits advice. The clients we help have a range of issues include physical and mental health conditions, drug and alcohol use, income and money management and domestic abuse.
About the role
You will help clients to maintain independence and to thrive, by offering practical assistance, support, advice, advocacy, coaching and encouragement to enable households to resettle and to prevent homelessness. All our Support Workers hold a ‘caseload’ of households and are responsible for developing outcome focused support plans, managing any risks and continually assessing need. Shelter staff are highly knowledgeable and capable and we provide our staff with a range of training opportunities, in subjects such as: housing and homeless legislation; benefits and welfare; safeguarding and risk management.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About you
You will need a relevant background that includes experience of housing, homelessness and welfare benefits law and supporting people who are vulnerable and/or have multiple and complex needs. Through this you will have a good working knowledge of safeguarding frameworks. Proficiency using a range of IT tools to carry out your work, including Microsoft Office applications is important too. If you have experience of using case managements systems this is an advantage, but not essential. The role will need you to visit clients in their homes so you will need a valid driving licence and be willing to use your vehicle for work purposes - for which an essential car user allowance will be paid.
Drop in session
We would also like to invite any interested candidates to an informal drop-in session to hear more about the role before they apply, which will be held in the Sheffield Hub, 33 – 37 Hereford Street, Sheffield S1 4PP on Tuesday 9th July 2024 between 2pm - 3.30pm. For more information about who to contact, see advert on Shelter's website.
For candidates unable to make that date, we are also happy to speak on the phone prior to application to explain details of the role further if interested.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
Apply to be part of our team and be the change you want to see in society.
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Are you a client-focused, proactive and compassionate individual with a proven track record of working with vulnerable people who have multiple and complex needs? If so, Shelter has a highly rewarding and exciting opportunity - Intensive Floating Support Worker to join our team and play a central role in delivering our vital support projects.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything,
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
About the role
You will work closely with the Housing First team, colleagues and accommodation providers, to place clients directly into homes in places they want to be. Then you will work with them to develop outcome-focused support plans that reflect their personal strengths and goals, to make sure that they can sustain their accommodation and thrive in their community.
Also you will coordinate support around your client and act as a key worker to help them sustain their accommodation and move forward with their lives. This will mean coordinating interventions provided by other agencies so that the right support is provided at the right time, to enable the service user to progress on their journey to recovery. Giving full advice on different issues such as homelessness and housing options, tenancy issues e.g. dampness and disrepair, welfare and housing benefits, debt and employment is also a key aspect of the role. You will need to visit clients in their homes or community locations which could be anywhere in Dorset.
About you
You will need a relevant background that includes experience of housing, homelessness and welfare benefits law and experience supporting people who are vulnerable and/or have multiple disadvantage. Through this you will have a good working knowledge of safeguarding frameworks. Proficiency using a range of IT tools to carry out your work, including Microsoft Office applications is important too. If you have experience of using case managements systems this is an advantage, but not essential. The role will need you to visit clients in their homes so you will need a valid driving licence and be willing to use your vehicle for work purposes - for which an essential car user allowance will be paid.
Any applications submitted without a supporting statement will not be considered
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
THE ROLE: Part-time (30 hours per week) / Permanent / Job description and application pack (including details on our benefits) are available to download from our website.
Our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health.
YMCA West Sussex Transitional Housing provides safe, secure accommodation for young people aged 18-25, who have been, or are at risk of homelessness. Our staff team comprises of Supported Housing Support Workers, Housing Mobile Night Workers and two Supported Housing Managers. We offer a support package alongside the accommodation to actively encourage residents into education, training, employment or voluntary work.
In delivering the role, you will work with the Deputy Supported Housing Manager and the wider housing team to provide effective day to day management of our transitional accommodation service. You will have your own caseload of residents, working creatively and effectively alongside young people to develop their assets and talents and to acquire the skills they need to live independent and fulfilling lives. You will contribute to the smooth and safe running of the service by providing consistency and reliability. You will have a calm, yet assertive manner, being able to handle potentially difficult situations. You will also support young people to safeguard themselves against abuse and risk. There will be times when lone working will be a requirement for this role.
This role is based on site in Horsham and will cover Transitional services across Horsham, Crawley, Burgess Hill and Worthing. Your working hours will be Monday to Friday, 9am-5pm.
ABOUT YOU: We know that there are great candidates who will not fit everything described, or who have important skills we have not mentioned. If that is you, please do not hesitate to apply and tell us about yourself.
This is a dynamic and varied role; you will be passionate about being involved in the support and growth of young people and will be able to actively encourage residents into education, training, and employment.
Ideally, you will have knowledge and experience of working with young people, knowledge of housing and welfare benefits, along with an awareness of all aspects of safeguarding. You will already be a team player but also able to work on your own initiative, along with clear verbal and written communication skills, good IT skills.
It is essential that you hold a current driving license and have access to a car for this role.
CLOSING DATE: 25 July 2024 at midnight. We reserve the right to close this advert early if a successful candidate is found, so please submit your application as soon as possible.
Successful candidates will already have the right to live and work in the UK.
An inclusive workplace - We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. We encourage applications from people from all sections of the communities that we serve.
Accessibility - If you require assistance or have questions regarding the application process, please contact us. If you are local to our Head Office in Hove, we can provide you with a paper copy of the job advert and application form.
YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced Disclosure (including the Children’s barred list and the Adults’ barred list) via the Disclosure and Barring Service (DBS).
The client requests no contact from agencies or media sales.
We're looking for a kind, compassionate and resilient Housing Officer to join our Homelessness service in Brent.
£28,538.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
A dynamic, friendly and innovative care and support business known for its life-changing services is looking for a dedicated and target driven Income and Housing Officer who can maximise the organisation's rental income collection, effectively manage rent arrears and deal with other breaches of the occupancy agreement.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
* Take responsibility for maximising rent collection across a defined patch of Look Ahead's portfolio of properties ensuring that rent collection targets are met and tenancies sustained
* Advise operational teams on their support related arrears management activities, including holding local surgeries with tenants and staff, taking direct control of higher level and more complex arrears cases
* Proactively monitor all current and former accounts within the defined patch and make recommendations to the Contract Manager for appropriate former accounts to be written off or referred to Look Ahead's debt collection agency
* Ensure that the rent collection function is carried out both sensitively and in a timely fashion so as to avoid the build up of excessive arrears and record all case details accurately.
* Ensure that all sign ups within the defined patch are done accurately on the correct type of tenancy and at the correct rent and service charge levels.
* Prepare files and documents for legal action and present cases in County Court hearings for possession claims, money judgements
* Serve NTQs, NOSPs, NRPs and carry out home visits as requested.
* Accurately and comprehensively record all actions on the housing management system and use reports from the housing management system to manage cases and monitor performance
* Assist with the taking on of new agency housing management responsibilities related to new services and as needed with the transfer of housing management responsibilities schemes to other providers
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
An understanding of the needs of customers who have experienced homelessness and who may also have support needs.
Excellent time management skills to systematically monitor arrears and complete other tasks in a logical and systematic way.
Excellent communication skills and experience of dealing with vulnerable people in a sensitive , friendly and clear manner.
What you'll bring:
Essential:
Experience of monitoring rent accounts and managing rent arrears
Experience of using computerised rent systems to monitor arrears and record information
Extensive knowledge of welfare benefits ,especially housing benefit
Experience of liaising with housing benefit departments ,the DWP and other external agencies.
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for full job description.
The Assessment, Advocacy & Advice Lead will provide frontline services to people diagnosed with HIV in Lewisham, Southwark and Lambeth as part of the Bridges partnership and South West London and Wandsworth HIV Support project. These services include assessment, emotional support and advice and advocacy for issues such as housing, welfare benefits, debt, dealing with HIV stigma or HIV treatment adherence. The Lead will facilitate signposting and referral into other support services including counselling, peer support and immigration services.
Programme
As part of Bridges programme, South West London HIV Partnership and Wandsworth HIV Support project, these services support new and previously diagnosed service users as well as family members/or carers who live in the same household. The programme will support people living with HIV and improve their health and well-being through the provision of services, delivered both face-to-face and virtually where appropriate.
The client requests no contact from agencies or media sales.
We're looking for a kind, compassionate and resilient Specialist Support Worker to join our homelessness service in Tower Hamlets.
£15,220.00 per annum, working 20 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you're part of one team? You'll feel at home here.
Tower Hamlets Domestic Abuse Service is a refuge that provides short-term accommodation for 15 women and their children with a range of support needs, who are at risk of or fleeing domestic abuse.
You will be responsible for overseeing and coordinating families' move-on pathway from the refuge into independent living. The post holder will be responsible for sourcing accommodation in the private rented sector - liaising with landlords and sourcing new move on routes for families. You will directly support customers to move into their new accommodation and ensure support staff are fully equipped to inform customers about the move on process. The post-holder will also a central contact point for local authority housing departments.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
Develop links with private sector landlords and estate agents in order to source private rented stock and promote Look Ahead as a partner organisation
Work in partnership with local authorities' move on co-ordinators, creating innovative schemes to support long stayers in accommodation
Attend and support customers to complete all relevant documentation for housing placement meetings
Develop and maintain an information resource to support the team in the resettlement of customers and their children. This will include (but not limited to) Local Housing Allowance Rates, Partner Landlord and Estate Agency details and Rent Deposit Schemes
Act as the main point of contact for information and resources on the private rented sector
Support a caseload of families to ensure they move on within their licence agreement timeline
Provide a support service to new families who move in including assisting them to access welfare benefits and loans/grants available from the Department of Work and Pensions
Accompany families to viewings
For the full list please see our website
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
Is highly motivated and a self-starter
Enjoys managing and motivating others
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is essentially customer-focused
Is respectful, articulate and sensitive in style of communication
Is able to advertise and promote activities in a way that will lead to engagement
Is excellent at working with others and working in a co-produced way
Is creative and able to put creative ideas into action
Is motivated towards excellence and improvement of personal performance with a can do attitude
Knowledge around co-production and the importance of it
Knowledge and understanding of supported housing move on pathways
Knowledge and experience of policy relating to Private Rented Sector
Enjoys social interaction and the company of others, networks in local business community
Ability to prioritise workload and work effectively in a high-pressured environment
Prefers working as part of a group or team
Ability to work independently and use initiative
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Thrives on change and enjoys dynamic diverse environments with an ability to cope positively with challenging and diverse behaviour
What you'll bring:
Essential:
Has relevant sector work experience
Demonstrable experience of supporting survivors of domestic violence
Desirable:
Other relevant professional memberships and/or specialist qualifications
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Would you like to make a difference to hen welfare and join the flock as our new Community Fundraiser? At the British Hen Welfare Trust, every week we save thousands of hens from slaughter across the UK. With our millionth hen due to be rehomed this summer there has never been a more exciting time to join this fast-growing and unique charity.
About The British Hen Welfare Trust
Founded nearly 20 years ago by Jane Howorth MBE, the British Hen Welfare Trust is a national hen welfare charity which rehomes over 60,000 hens a year around the UK. Based in mid Devon, and affectionately referred to as Hen Central, the charity works collaboratively with the industry, public, and many national stakeholders to improve hen welfare and raise awareness of hens around the globe. In addition to rehoming hens, our work extends further to education, mental wellbeing, nutritional campaigns, and global veterinary initiatives. We are a friendly and supportive team of 15 and offer a flexible approach to work, the majority of the team are home-based with the option to work in Hen Central also.
About the role
This is a very exciting time to join the team, with the imminent rehoming of the millionth hen and the national coverage this presents, you will have the opportunity to make this role your own. You will be an enthusiastic, organised team-player who shares a passion for hen welfare and will have demonstrable community fundraising experience working in the charity sector.
The full-time role of Community Fundraiser is a new position in a recently restructured Fundraising team, working with the Head of Fundraising, Individual Giving Manager and Corporate and Trust Fundraising Manager. This is a home-based role with regular travel to Hen Central for meetings, events and ad hoc tasks so it would be ideal for someone who is South West based. You will be responsible for developing relationships with existing and new community fundraisers on supporter-led activity and engaging them in our fun and exciting fundraising income streams such as Egg Club, Bake! for Hens' Sake! and Sponsor a Hen to meet objectives and income targets.
What we can offer:
- Hybrid role, (regular travel expected to Hen Central, at least twice a month)
- Salary of £23,000 - £25,000 per annum (depending on skills, experience and knowledge)
- Annual Leave: 29 days annual leave (inclusive of bank holidays and your birthday) rising to 34 days with length of service.
- Company pension scheme
- Employee Assistance Programme
- Great, supportive culture with development opportunities
Reports to: Head of Fundraising
Working with: Internal teams; Fundraising, Communications, Volunteer Management, Marketing and Rehoming teams. External; hen rehomers, volunteers, fundraising supporters, community groups and committees, influencers.
Hours: 37.5 a week
Role type: Full-time permanent role, following 6 month probation period. Hybrid/South West based, (expected to travel to Hen Central, in Devon on average twice a month)
Main Purpose of Job:
The purpose of this exciting new role is to raise community fundraising income by building and developing relationships with key community fundraisers, community groups, fundraising volunteers, schools and community stakeholders. As the main lead in the charity for community fundraising, you will encourage, motivate and promote the work of our dedicated and loyal community fundraisers on their varied and wide-ranging fundraising endeavours to maximise income and support of the BHWT.
You will also take responsibility for our established community fundraising streams unique to the charity; Bake for Hens’ Sake!, Egg Club and Sponsor a Hen, ensuring we spread our message far and wide and recruit new supporters to help hens.
Main responsibilities:
1. To grow and develop community fundraising income working with key fundraisers and community groups in the BHWT audience.
2. To provide a high standard of donor care, ensuring all donors are thanked and acknowledged appropriately on time and communicated with regularly with care, thought and attention to detail.
3. To project manage and develop our key community fundraising income streams; Bake for Hens’ Sake!, Egg Club and Sponsor a Hen working closely with Marketing and Communications colleagues to actively promote and share stories to thank and encourage new supporters to sign up.
4. To act as the charity’s main lead for all Community Fundraising related activities and respond to and/or direct all incoming Fundraising enquiries where appropriate.
5. To work with the Head of Fundraising to develop a calendar of supporter-led running events in 2025 and beyond, ensuring places are promoted and that prospective runners are well supported and managed in order to reach individual targets.
6. To work proactively with Marketing and Communications colleagues and provide compelling and engaging content for use in communication channels including the BHWT’s supporter magazine and social media channels to encourage supporters to fundraise for hens and thank/acknowledge.
7. To manage and facilitate communications effectively across key community fundraising streams to aid retention and secure future support e.g. the quarterly newsletter to Egg Club and regular updates to the Sponsor a Hen audiences.
8. To provide monthly reports to the Head of Fundraising in all areas of Community Fundraising.
9. To administer the various elements of the fundraising streams e.g. sending out fundraising packs and thank you letters.
10. To ensure compliance with all relevant legislation including GDPR and data protection.
11. To maintain accurate records on SharePoint and Salesforce.
12. To provide support to other areas of fundraising where appropriate and undertake ad hoc tasks from time to time as required within the charity.
13. To attend events on behalf of the charity from time to time.
Key qualifications, skills and experience
QUALIFICATIONS AND EXPERIENCE
Essential
- Educated to degree level or equivalent qualification or experience
- Demonstrable experience fundraising for a national charity
- Proven experience in managing and developing relationships with community fundraisers to raise funds
- High level of project management experience including delivering projects on time and within budget
- Experience of working remotely/working independently
Desirable
- Event management
- Understanding of other fundraising streams e.g. corporate, digital fundraising
KEY SKILLS AND COMPETENCIES
Essential
- Excellent organisational skills.
- Collaborative team-player
- Ability to plan, balance and cope with competing priorities
- Excellent written and verbal communication skills
- High standard of computer competency and literacy
- Experience of working with volunteers
Desirable
- Working knowledge of Salesforce
- Good knowledge of Gift Aid and Data Protection legislation
PERSONAL ATTRIBUTES
Essential
- Commitment to delivering a high quality service
- A proactive approach to all areas of work
- Strong team working orientation, with the ability and social skills to work collaboratively with staff at all levels.
- Flexible and adaptable approach to work demands across the whole organisation
- Able to maintain strong working relationships with key donors
OTHER
Essential
- Willing and able to work occasional evenings and weekends to support fundraising events
- Driving licence
This job description is not exhaustive. It merely acts as a guide and may be amended to meet the changing requirements of the charity at any time after discussion with the post holder.
**Note to Recruitment Agencies:** This position is not open to agency candidates. Please do not make contact with ourselves or forward any agency resumes. We will not be responsible for any fees related to unsolicited resumes.
Benefits:
- Work from home
Schedule:
- Monday to Friday
Work Location: Hybrid remote in South Molton
Application deadline: 19/07/2024
The client requests no contact from agencies or media sales.