Welfare Advice Manager Jobs
Are you someone who wants to use your knowledge and skills in the advice field to play a lead role in growing and developing a small service into a leading quality advice provider?
This role would suit someone without management experience, who is already working in an advice role and seeks career development, or equally someone with experience of managing advice services.
You will have in-depth and up-to-date knowledge and recent experience of providing casework in welfare benefits, and a willingness to seek further training in basic housing and community care. We will consider applicants who can add to their base welfare benefits knowledge with intensive training within a short period.
You will carry your own caseload while also providing line management, mentoring and support to one trainee advisor. We would expect the Advice Manager’s caseload to reduce over time as we develop and grow the number of advisors on the team.
A key aspect of this role will be working with the CEO to get the organisation ready for the Advice Quality Standard and on the recruitment, training and support of volunteer advisors.
We would expect the post holder to be proactive in developing the service, preparing information to support funding bids and to be able to think creatively on how we can meet the needs of Camden’s diverse disability community through advice and information.
You will be committed to learning more about the Social Model of Disability and will share our vision for a radically inclusive world where people with differences are never Disabled by the society in which they live.
Thank you!
About Us
The Fire Fighters Charity supports the health and wellbeing needs of the Fire Services Community and offers a broad range of services tailored to meet individual need. The Charity is there to support the UK fire family at different times during their lives and for different reasons.
About the role
We are currently seeking a Welfare Caseworker, with experience within a social work, advocacy or social welfare setting, to join our Charity wide Welfare Services team.
You will be joining our team to provide welfare advice, information and support services to the Fire & Rescue Community. To carry out assessments of need and implement cost effective solutions to meet service users needs and improve quality of life, empowering individuals and families to achieve mental, physical and social wellbeing throughout their lives. If you are looking to develop your skills in a forward thinking, responsive sphere of health and social care this is an excellent opportunity.
Working within a national team you will undertake assessments of need that assist recovery and improve quality of life for members of the Fire and Resource Services Community. You will create individually tailored packages of support which respond to the needs of the service users, who may be experiencing unforeseen circumstances in respect to poverty, ill-health and disability needs. Most of your cases will be managed digitally, though some travel to visit service users is required (and may be facilitated through the occasional night away from home).
This role is subject to a satisfactory Enhanced Disclosure and Barring Service (DBS) check.
About you
You will need experience of undertaking holistic and recovery focused assessments, and planning person-centred support, as this role works collaboratively within a multi professional team.
To be successful in the role, you will have:
- Previous experience working within an adult social welfare setting with a broad knowledge and skill base
- A working knowledge of welfare benefits, social care legislation, regulations and guidance and statutory provision. Evidence of application in a practical setting
- Demonstrated experience in maintaining accurate and confidential records, ensuring compliance with data protection regulations.
- Experience of data collection (outcome and experience measures)
- An NVQ Level 3 in Advice and Guidance or Health and Social Care for adults (or equivalent)
- Experience with Microsoft Office applications
More information about the role can be found on our website.
To Apply
To apply please submit an application including your CV and introductory letter stating why you are interested in both the role and The Fire Fighters Charity
We reserve the right to close this role early should we receive a sufficient number of applications. Due to the number of applications we receive, we are unable to contact applicants who are not shortlisted for interview. If you do not hear from us within two weeks of the closing date, please assume that your application was not successful this time.
We anticipate first round interviews will take place during the weeks commencing 18 and 25 November 2024.
Registered Charity
101 - 500
We offer specialist, lifelong support for members of the UK fire services community, empowering individuals to live happier and healthier lives
The client requests no contact from agencies or media sales.
Thank you!
We are passionate that everyone should have the opportunity to make the most of later life. Policy and Research is an important part of Age UK's work because it has the power to transform older peoples' lives for the better.
We seek to influence decision makers by conducting social and economic analysis, developing public policy proposals, and shaping policy agendas in a wide range of areas.
Age UK are offering a fantastic opportunity for a professional Policy Manager to influence decision makers, develop public policy proposals and manage policy projects. You will be the lead and main point of contact providing specialist support to colleagues on all issues affecting older people relating to fuel poverty, energy markets and warm homes. There will also be opportunity to lead work on other consumer issues, such as scams.
The Policy Team
You will be joining Age UK's Policy team, which is a small unit of five staff led by the Head of Policy and part of Age UK's wider Influencing Division. The post holder will be responsible for leading Age UK's policy and influencing work on the areas outlined above and will work closely with other policy staff and with research colleagues.
You will also work with colleagues in other parts of the organisation including Parliamentary Affairs, Media, and Campaigns. The job is varied - for example, it may include writing a response to a government consultation, working with colleagues to develop a research project, meeting with external stakeholders, speaking at a conference, and responding to urgent media enquiries.
Age UK operates hybrid working between home and our London office. The Policy team all come to the office every Wednesday, on the other days the location is flexible depending on the requirements of your job, which will encompass meetings and events taking place in London.
All applications must be accompanied by a full supporting letter, stating your transferrable skills and experience and why you would like to work for Age UK.
Age UK Internal Grade: 5L
Must haves:
* Excellent skills in policy analysis with a focus on robust evidence, understanding political and policy contexts, and finding solutions.
* Good numeracy skills, in particular analysing data to create and reinforce arguments for change.
* Excellent written communication skills with the ability to present complex issues in a persuasive accessible style to a range of different audiences.
* Good oral advocacy skills and ability to build influential relationships.
* A proactive and flexible approach, identifying and taking forward opportunities, shaping ideas, and developing partnerships.
* The ability to project manage complex influencing activities alone or with colleagues, and to manage a complex workload, set priorities and meet tight deadlines.
* The ability to assimilate new policy issues/ areas quickly, make connections between different policy areas, and initiate and frame new policy agendas.
* The skills to support and challenge internal colleagues, with self confidence and a commitment to helping others meet shared goals.
* Experience of working on energy or consumer issues.
Great to haves:
* Good stakeholder management skills.
* Advocating for policy solutions to either politicians, civil servants, regulators.
* Talking to the media and/or public speaking
What we offer in return
- Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
- Excellent pension scheme, life assurance, health cashback plan and EAP
- Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
- Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
- Blue Light Card Scheme
- You Did It Awards - recognition awards from £100-250.
Additional Information
All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
Thank you!
Our Welfare Officers provide direct and impactful welfare support to RAF personnel and their immediate family. As a trusted and confidential source of support, you will assist our service users with challenges they are facing, from mental ill-health, difficult relationships, domestic abuse, financial and cost-of-living concerns, resettlement, housing, childcare, equality issues, bereavement, military discharge or deployment and many more - no day will be the same, as such this is a great opportunity to develop your knowledge and skills within the Welfare sector.
Our intervention is provided with consent on a non-statutory basis, and you will work with and engage our service users to develop appropriate interventions for individual outcomes.
Our service is transitioning to become more accessible and inclusive, digital technology plays a key role in this, as such you will use digital technologies to complement and enhance processes and service user experience.
You will play an active role within the community, promoting the service through the delivery of presentations and representing the service at public engagement events. You will also work closely with RAF welfare teams, local authorities, health, education, civilian agencies, charities and other military organisations to ensure the best outcome for the service user.
About the team
2024 marks 34 years since SSAFA began delivering an independent non-statutory, and confidential service, for the Royal Air Force community across the UK, and this is an exciting time to be joining as we were recently successful in our bid to continue delivering this service.
We are transforming our ways of working to be innovative, to ensure our service is even more inclusive and accessible to meet the needs of a modern RAF.
As part of this transition, we are recruiting to several Welfare Officer vacancies across the UK, including apprenticeship opportunities which will be advertised in due course.
We are a hard-working team from diverse professional backgrounds. Although we all have our own area of responsibility, we support each other in delivering the best possible service to our military community.
Find out more about the Personal Support & Social Work Service on our website.
About you
To thrive in this role you will have relevant experience of supporting adults, families and children/young people. You will be able to take a flexible and creative approach to problem solving. You will have excellent communication skills and be able to deliver presentations with confidence.
You will have used Microsoft Office 365 to a high standard. It is important that you have experience of planning and managing your own workload, with minimal supervision.
It would be advantageous if you have experience of carrying out assessments, preparing plans, monitoring and reviewing outcomes.
There will be some travel required and therefore you will need to be able to drive and have access to your own car.
About SSAFA
SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2023 our trained teams of volunteers and employees helped more than 53,000 people, including veterans, serving personnel (regulars and reserves) and their families.
SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us.
Diversity and Inclusion at SSAFA
SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.
No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.
Closing date: Midnight on Sunday 10 November 2024. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.
Interviews: Week commencing 18 November 2024
Thank you!
Our Welfare Officers provide direct and impactful welfare support to RAF personnel and their immediate family. As a trusted and confidential source of support, you will assist our service users with challenges they are facing, from mental ill-health, difficult relationships, domestic abuse, financial and cost-of-living concerns, resettlement, housing, childcare, equality issues, bereavement, military discharge or deployment and many more - no day will be the same, as such this is a great opportunity to develop your knowledge and skills within the Welfare sector.
Our intervention is provided with consent on a non-statutory basis, and you will work with and engage our service users to develop appropriate interventions for individual outcomes.
Our service is transitioning to become more accessible and inclusive, digital technology plays a key role in this, as such you will use digital technologies to complement and enhance processes and service user experience.
You will play an active role within the community, promoting the service through the delivery of presentations and representing the service at public engagement events. You will also work closely with RAF welfare teams, local authorities, health, education, civilian agencies, charities and other military organisations to ensure the best outcome for the service user.
About the Team
2024 marks 34 years since SSAFA began delivering an independent non-statutory, and confidential service, for the Royal Air Force community across the UK, and this is an exciting time to be joining as we were recently successful in our bid to continue delivering this service.
We are transforming our ways of working to be innovative, to ensure our service is even more inclusive and accessible to meet the needs of a modern RAF.
As part of this transition, we are recruiting to several Welfare Officer vacancies across the UK, including apprenticeship opportunities which will be advertised in due course.
We are a hard-working team from diverse professional backgrounds. Although we all have our own area of responsibility, we support each other in delivering the best possible service to our military community.
Find out more about the Personal Support & Social Work Service on our website.
About you
To thrive in this role you will have relevant experience of supporting adults, families and children/young people. You will be able to take a flexible and creative approach to problem solving. You will have excellent communication skills and be able to deliver presentations with confidence.
You will have used Microsoft Office 365 to a high standard. It is important that you have experience of planning and managing your own workload, with minimal supervision.
It would be advantageous if you have experience of carrying out assessments, preparing plans, monitoring and reviewing outcomes.
There will be some travel required and therefore you will need to be able to drive and have access to your own car.
About SSAFA
SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2023 our trained teams of volunteers and employees helped more than 53,000 people, including veterans, serving personnel (regulars and reserves) and their families.
SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us.
Diversity and Inclusion at SSAFA
SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.
No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.
Closing date: Midnight on Sunday 10 November 2024. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.
Interviews: TBC
Thank you!
This is an exciting opportunity for an individual with project management experience and a desire to serve churches in Southwark Diocese as part of an initiative enabling spiritual and numerical growth.
Specific projects have been identified in places across the Diocese of Southwark where there is a clear opportunity for growth and funding has been obtained from the Church of England’s Strategic Development Funding (SDF) to support these projects. This role will be key in the successful implementation of our strategy in each of these places, ensuring the plans are implemented and all strategic and operational aspects of the project are co-ordinated and monitored. An important component of the role is to identify the lessons that are being learned so that these can be replicated to good effect across the Diocese and the wider church.
The Project Manager is responsible for day to day management of the project from initial set up through to successful delivery, working closely with the Programme Manager. This will involve the implementation, co-ordination and tracking of the project plans for the projects that comprise this SDF funded initiative.
About you
- Relevant experience of managing projects in a complex environment is critical, as well as the ability to work with a diverse range of stakeholders from different disciplines and with differing viewpoints.
- You should have a good awareness and understanding of techniques for planning, monitoring and measuring programmes and projects, including risk management, with a proven ability to support organisational change.
- A good understanding of the structure, breadth and dynamics of the Church of England will be important, along with the desire to serve our churches and support a fruitful future.
Are you interested in applying? Please view the Job Information Pack for full and further details about the role, including shortlisting and interview dates.
About us
The Diocese of Southwark is one of the 42 dioceses of the Church of England, created in 1905 from part of the ancient Diocese of Rochester. The Diocese covers South London and East Surrey, is one of the largest Dioceses in the Church of England and the most diverse, and is divided into three episcopal areas: Croydon, Kingston, and Woolwich. It has the London home of the Archbishop of Canterbury and has the centre of the Church of England in the diocese, Lambeth Palace. Today the Diocese ministers to nearly three million people over an area of 317 square miles through its 293 parishes and 105 church schools, educating more 37,000 young people. The churches offer welcome, care and dignity to their parishes, supporting those in education, hospitals and prisons, and pioneering communities seeking to reach out and serve in new ways.
Equal Opportunities
The Diocese has a strong commitment to equal opportunities and will not discriminate on the grounds of race, nationality, age, sex, disability, marital status, sexual orientation, religion or belief. Its employees are expected to abide by the Equal Opportunities Policy which embodies these principles.
Registered Charity
0
Welcome to the Diocese of Southwark, where we seek to be Christ Centered Outward Focused in all we do.
The client requests no contact from agencies or media sales.
Thank you!
Who you are
We are seeking a highly motivated individual who shares our values to join Weston Park Cancer Charity’s busy charity team. Our HR Manager will play a vital part in our team and help us to deliver our vision: a better life for those living with, and beyond, cancer in our region. If you are interested in progressing your career within an organisation which makes a real difference to the lives of thousands of people, we’d love to hear from you.
About you:
·You will be a forward thinking, team player with a ‘can do’ attitude & part of a fast-paced charity team
·You will have excellent communication skills (both written and oral)
·Able to manage your own workload and priorities to agreed deadlines
·Participate in and contribute to team meetings
·Co-operate and liaise with colleagues, working in a professional manner at all times
·Act as an ambassador for Weston Park Cancer Charity, reflecting the objectives and values, and to always work in the best interests of the charity.
·Support and encourage harmonious internal and external working relationships
·Make a positive contribution to volunteer involvement in delivering the charity’s strategy and raising the profile of Weston Park Cancer Charity
Main purpose of post
This role will lead the HR function of the charity, overseeing all aspects of day-to-day HR. You will be responsible for the end-to-end employee lifecycle processes including recruitment, onboarding, performance cycle co-ordination, talent development and off-boarding. You will support a culture of compassion, belonging and learning and development, so we can attract and retain the best people. It is our people who enable us to be there for people affected by cancer across South Yorkshire, Bassetlaw and North Derbyshire.
You will champion our people, making sure we offer an attractive place to work and package of support. You will support a culture where we focus on providing autonomy and belonging so every colleague can contribute their best.
This is the perfect role for anyone who sees the best in people and wants to support them to thrive, and who understands that strong employee engagement enables the charity to deliver on its strategic commitments.
Key Responsibilities
· Oversee and deliver end-to-end employee lifecycle processes including recruitment, onboarding, performance cycle co-ordination, talent development and off-boarding.
· Manage HR operations tasks in accordance with Employment law, e.g. HR policy updates and effective management of employee relations cases, with the support of external HR legal advisors
· Manage the evolution of Total Rewards (Employee Value Proposition) incl. benefits, career growth, reward & recognition and L&D.
· Champion and coordinate L&D for individual employees and wider staff initiatives e.g. training needs analysis, engaging training providers, arranging all staff aways days and training sessions
· Lead the staff survey with the support of an external coach, working with the CEO to implement feedback and learning
· Lead the Wellbeing working group to support employee engagement, making best use of the Employee Assistance programme and other support initiatives
· Act as an Equality, Diversity and Inclusion champion, ensuring HR policies and practices reflect the charity’s commitment to EDI
· Work with the Head of Finance and Resources to produce payroll monthly and to calculate annual pay awards
· Lead on annual leave guidance to colleagues, ensuring Bright HR (online HR system) is used effectively
· Produce monthly HR reports to show activity and trends
· Work with external HR legal advisors to perform market rate analysis of roles to ensure the charity remains competitive with other organisations within the sector
· Advise managers on appropriate methods to support the management of attendance, absence, ill health, and performance, as well as arranging the OH process.
· Provide employment related advice for employees, addressing and minimising concerns
· Keep HR files up to date and maintain confidentiality at all times
· Keep up to date with relevant employment law and good HR practice in the charity sector
· Attend and contribute to team meetings and 'away days' and be an active, invested member of our team
· Ability and willingness to travel throughout the region to attend charity fundraising events and outreach services
· Able to work flexibly, including working in the evenings and at weekends
General Responsibilities:
Every employee is required to:
• Adhere to, and comply with, organisational policies, procedures and guidelines at all times.
• Take all reasonable steps to manage and promote a safe and healthy working environment which is free from discrimination.
• Comply with the organisational policy on confidentiality, and the General Data Protection Regulations
• Respect the confidentiality and privacy of donors, guests and staff at all times.
• Maintain a constant awareness of health, welfare and safety issues affecting colleagues, patients, volunteers, visitors and themselves.
• Participate in personal and organisational training and development and performance framework meetings
The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation.
The client requests no contact from agencies or media sales.
Thank you!
We are looking for a Welfare Benefits Specialist, with excellent knowledge of the Welfare Benefits System, to join our Greenwich Mental Health Hub. The successful candidate will be required to oversee the management of a Benefits Support Volunteer team and work closely with our partners at Bridge Support and Oxleas NHS across the local mental health service.
You should have experience of providing detailed/complex benefits advice, supporting individuals, and of working with people with mental health problems.
You will be a key person in maintaining quality within service delivery and maintaining clear communication and representation with clinical teams and team leaders.
Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check.
Closing date: Sunday 17th November (11:59pm)
Likely interview date: Week beginning 25th November
About Us
SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.
SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.
Read more about staff benefits and why staff love working here on our website.
Registered Charity
101 - 500
We work to be there when it matters for people living with mental health problems and dementia in Bromley, Greenwich, Lambeth, Lewisham, and Southwark
Thank you!
This is a great opportunity for an ambitious and driven person with experience in the animal welfare sector to join Raystede. We are the animal welfare charity for Sussex. This role is pivotal within our multi-species and complex charity, especially as we are about to put our new strategy into action. Raystede offers good support and development to managers and staff.
You will report to the CEO and work as part of our Senior Management Team to ensure we achieve our strategic aims. You will be responsible for all aspects of animal care, veterinary services, rehoming & surrender, our animal welfare standards and the development of new facilities for animals at Raystede. You will have a great (amazing) team and therefore you need to be a great manager, and be seen as credible from the start, a go-to person and ensure that Raystede is effectively resourced and directed to achieve its aims in regard to animals.
About you
We are looking for someone who is passionate about animal welfare and wants a career move in the sector:
- Broad animal welfare experience which supports some or all of the species Raystede seeks to assist.
- Able to manage and lead expert managers and develop staff.
- Project management skills.
- Understands volunteering in the animal welfare sector.
- Has been involved in improving or developing facilities for animals
- Can work with Trustees and is credible at a high level.
- Able to work well and be able to build excellent working relationships in a complicated charity.
- Confidence and flair to influence and negotiate where needed with all stakeholders.
- A strong networker able to collaborate externally with other organisations and stakeholders.
Please visit our website for more information about Raystede. If you would like a chat with Stephanie Smith, our Chief Executive, about the role, please call to arrange a suitable time to talk over the phone, meet online or come in for a personal tour. Our outgoing Head of Animal Welfare is also willing to have chats before he leaves Raystede to achieve a smooth handover.
Please apply online via our website.
Closing date for applications: 4 November 2024
Interview date: Thursday 14 November 2024
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about transforming the lives of families of babies and young children with special needs and/or disabilities?
First Step is a Charity based in the London Borough of Havering, that for over 36 years has supported more than 1,700 families and their children.
Families are referred or self-refer to us at a moment of crisis or uncertainty, normally pre-diagnosis, fearing all is not well with their child. We provide an array of family-centric services tailored to each family’s and child’s needs.
We are looking for a Centre Manager to take over from our current postholder who has been with the charity for over 27 years as both volunteer and staff member and will play an active part of inducting and handing over and to the successful candidate.
The person we are looking for is a unique blend of heart and mind, who is committed to ensure that every person that comes into contact with First Step feels welcomed and is treated with dignity and respect. They also need to ensure that First Step operates in a professional, organised, and effective manner.
You will be a friendly, capable and professional leader who is able to provide support and nurturing to a small team of staff and volunteers. You will be passionate about working with the children and their families in sometimes challenging situations. You will have a good understanding of safeguarding and be able to juggle workloads.
The postholder is responsible for overseeing all day to day front of house and administrative functions of First Step and it will be a hands-on role. They will develop and maintain effective and efficient business systems across the organisation to ensure best value for the children and families we support.
Key Information
Location: Hornchurch London Borough of Havering
Contract: Permanent, Full-time
Hours: Monday – Friday 08:30 – 17:00
Reporting to: CEO
Closing Date: midday 15th November although early application is advised as it could close earlier if we receive a high level of interest
Application: Please submit a CV and covering letter of no more than 3 sides of A4, explaining your motivation for applying and your relevant skills and experience, and how they meet the requirements of the role. A detailed Job Description and Person Specification is available.
Annual Leave: 6.6 weeks holiday per annum including bank holidays
Pension: Employer pension contributions after 3 months
For further information or an informal conversation, please see contact details on Job Description
First Step is committed to working with children, parents, staff, volunteers and the community to safeguard and promote the welfare of children and vulnerable adults. We have a duty to carry out the appropriate procedures if we believe that a child or vulnerable adult may be subject to any form of abuse.
First Step is committed to making sure it provides equality of opportunity through employment and service delivery. First Step’s approach to Equality and Diversity is based on the principle of inclusion (increasing the diversity of people actively involved in and contributing to the development of sustainable communities). At its heart is a commitment to the value that all staff bring to the organisation because of their diverse characteristics. These cover race, gender, disability, age, marital status, sexuality, religion, background, personality and work style.
Please be aware that a Disclosure and Barring Service (DBS) check will be required under the provision of the Rehabilitation of Offenders Act 1974.
Registered Charity
11 - 20
Supporting families of babies and young children with special needs and/or disabilities
Thank you!
Join Our Team as a Centre Manager!
For more information or to apply, please click 'apply now' to be directed to our careers site.
We're seeking an enthusiastic and dedicated Centre Manager to join our team in Newcastle, with regular travel to Leeds. In this permanent role, you'll lead a small team of Centre Coordinators, managing both internal and external relationships to ensure smooth operations across locations.
If you're an organised professional with experience in handling multiple projects, managing facilities, and overseeing budgets, this could be the perfect role for you. A passion for accurate data management and supporting young people through our work is essential.
Above all, you'll align with our values and thrive in our positive, collaborative culture. Apply today!
What happens next?
Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date.
Why do we need Centre Managers?
Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Centre Managers!
Perks for working at The Trust!
- Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year
- Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
- You can volunteer for and/or attend events – music festivals, The King's Trust Awards, active events etc.
- In-house learning platform! Develop your skills for your career and your role
- Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas.
- Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network).
- Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave.
- Interest-free season ticket loans
- The Trust will contribute 5% of your salary to the Trust Pension Scheme
- Generous life assurance cover (4 x annual salary)
Equal Opportunities
Here at The King's Trust, we're committed to Equality, Diversity and Inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, disability, race, religion and sex. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives.
We are looking for people that can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation and sector, such as candidates from Black, Asian and Minority Ethnic backgrounds.
We’re a Stonewall Top 100 Employer and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by KT CAN (our Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network) and PULSE (LGBTQIA+ Network).
Safeguarding
The King's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks in accordance with the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants.
A NOTE FOR RECRUITMENT AGENCIES:
We prefer to hire people directly, but we do have a preferred supplier list for when we need a helping hand. We'll be in touch directly if we need you!
Req ID: 3261
Registered Charity
More than 1000
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.
Thank you!
Vice-Chancellor’s Office
Development, Alumni & Campaigns Office
Development Manager
Ref: ALC1502
Salary on appointment will be £37,999 per annum, with an annual increment up to £45,163 per annum.
Are you passionate about philanthropy and skilled in relationship management? If so, we have an exciting opportunity for you.
We are looking for a Development Manager to join our fundraising team in the Development, Alumni and Campaigns Office at UEA. This Autumn we will be launching our new £100m fundraising campaign and we wish to appoint an individual who shares in our passion for philanthropy.
You will be joining a dedicated and enthusiastic fundraising team where you will be personally responsible for managing a portfolio of individual relationships. You will cultivate, solicit and manage a portfolio of major donor prospects (this includes holding regular face-to-face meetings) to secure significant donations towards our themes of Climate, Health, Creative and Campus.
Degree-educated or with equivalent qualifications/experience. To be successful in this role you will have excellent communication skills and demonstrable experience of a high level of achievement in fundraising or relationship management. You must be able to evidence that you meet all the essential criteria detailed in the Candidate Brochure.
This full-time post is available on an indefinite basis.
UEA offers a variety of flexible working options and although this role is advertised on a full-time basis, we encourage applications from individuals who would prefer a flexible working pattern including annualised hours, compressed working hours, part time, job share, term-time only and/or hybrid working. Details of preferred hours should be stated in the personal statement and will be discussed further at interview.
Benefits include:
- 44 days annual leave inclusive of Bank Holidays and University Customary days (pro rata for part-time).
- Family and Work-life balance policies including hybrid working and considerable maternity, paternity, shared parental leave and adoption leave.
- Generous pension scheme with life cover for dependants, plus incapacity cover.
- Health and Wellbeing: discounted access to Sportspark facilities, relaxation rooms, 320 acres of rolling parkland, wellbeing walks, Wellbeing Ambassador network, on-campus medical centre including NHS Dentist, Occupational Health and a 24/7 Employee Assistance Programme.
- Campus Facilities: Sportspark, library, nursery, supermarket, post office, bars and catering outlets.
- Exclusive shopping discounts to help cut the cost of household bills, childcare salary sacrifice scheme, Cycle to Work scheme and public transport discounts.
- Personal Development: unlimited access to LinkedIn Learning courses, specialist advice and training from our Organisational Development and Professional Learning Team.
Closing date: 5 November 2024
The University holds an Athena Swan Silver Institutional Award in recognition of our advancement towards gender equality.
The client requests no contact from agencies or media sales.
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job purpose
This role sits within our crisis alternative service, Safe Space, which is an out of hours service providing a safe and welcoming space for people who are feeling distressed and experiencing crisis. The service operates 365 days a year from 12:00 (midday)-11:30pm across all of our boroughs.
We have 2 positions available. Onefull time positions at our Ealing site, and one part time (3 days a week) at our Hounslow site.
The objectives of the service include:
- To improve the mental wellbeing of people experiencing mental health crisis in HFEH.
- To provide support to clients accessing the service- for instance: signposting, de-escalation, planned wellbeing activities etc.
- To contribute to an improvement in individual mental wellbeing.
- To remain a source of independent support for all clients.
- To treat service users with respect, dignity and personalised support
- To raise awareness of mental health services available with the goal to improve long term mental health and reduce social isolation
- To increase self-management skills of those accessing the service
- To reduce the use of police, ambulance and statutory mental health services whilst experiencing crisis.
- To reduce the use of statutory crisis services by people experiencing mental ill health without positive outcomes for the individual.
You can download a PDF of the job description for this role at the bottom of the page.
Key responsibilities
- Providing a person centred and recovery orientated approach in all aspects of the roles and responsibilities.
- Guiding the team, responding to referrals and planning each shift in terms of staffing, activities and case allocation
- Understanding of risk and risk management
- Understanding safeguarding adults and children processes and legal requirements
- Understanding of safety planning and de-escalation
- Working collaboratively with clients to understand their needs and developing flexible and realistic crisis support packages/person centred plans
- Listening to clients and encouraging positive steps towards self-management of crisis and recovery
- Providing advice, information, practical and emotional support to clients
You will have
- Minimum of 1 year working in mental health services and with clients experiencing mental health distress and crisis
- Experience of line management within a mental health setting
- Experience of de-escalation
- Experience of managing challenging behaviour and dealing with clients with complex needs
- Experience of managing safeguarding risks and understanding legal requirements for safeguarding adults and children
- Understanding of how to report and mitigate risks
- Understanding safeguarding adults and children processes and legal requirements
- Ability to work out of hours and on weekends
Benefits of working with us
- Contributory Pension Scheme
- 25 days annual leave plus bank holidays per year, increasing by 1 day per full year of service (up to a maximum of 30 days) [pro rata].
- Employee Rewards and Benefits Platform/Wellness Hub (Perkbox)
- Cycle to Work Scheme
- Flexible working
- Employee Assistance Programme (EAP) including free counselling sessions
- Paid time off for medical appointments
- Training and personal development opportunities
- Access to shared resources and training opportunities via Mind Federated Network
How to apply
Please provide your CV, and a cover letter demonstrating how you meet the requirements of the Person Specification (see JD attached) and why you want this role.
We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.
HFEH Mind are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with children and vulnerable adults.
Post is subject to an enhanced DBS check.
The client requests no contact from agencies or media sales.
Thank you!
Head of Advice Services
Hours: Full time 37 hours (with flexibility to 30 hours as a minimum for an experienced candidate)
Salary: £38,000 - £42,000 (or pro rata as appropriate) depending on experience
Location: Based in one of our 3 offices in Alton, Bordon and Petersfield (and frequent travel across the area) with some home working
Citizens Advice East Hampshire is a local charity providing free, independent, confidential and impartial advice to over 7,500 people every year on the problems they face. We work as part of a network of around 300 local Citizens Advice members across England and Wales.
We are an equal opportunities employer and encourage applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.
The Role:
We are seeking a dynamic and highly motivated Head of Advice Services to lead our dedicated and diverse staff and volunteer team, to develop our advice services and to ensure we continue to deliver high-quality information and advice. Reporting to and working closely with our Chief Executive, this is an exciting opportunity to play a significant role at the very heart of our charity.
As a member of our Senior Management Team, you will be responsible for the day to day running and future development of our advice operation. You will look to lead advice teams that are able to respond to the changing needs of our community.
You will be able to demonstrate strong leadership and collaboration skills to support an inclusive working environment for our staff and volunteer team, as well as work proactively with a wide range of stakeholders across the district.
The successful applicant will be a confident and positive leader who is energetic, resourceful, and organised. You will relish change and possess substantial operational management experience, ideally within a high performing multi-channel advice service or similar, preferably with a good understanding of Citizens Advice or similar advice function. Frequent travel to our offices in East Hampshire is essential.
For an application form and further information please contact Citizens Advice East Hampshire
Closing date for applications is Monday 25th November 2024 at 12 noon.
Interviews are expected to be held on Monday 2nd December 2024 in our Petersfield office (GU32 3HH) in East Hampshire.
Please note all successful applicants will be subject to an Enhanced DBS check.
Please note CV’s will not be accepted.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Ready to make a real difference? Join us as our new Fundraising Manager and be at the heart of Sufra’s mission to transform lives in Northwest London.
This isn’t just a job; it’s a call to action. You’ll have the freedom to shape our fundraising strategy, working hand-in-hand with our Director and Senior Leadership Team to make a tangible impact in our community.
• Salary: £36,000 - £42,000 per annum (dependent on experience, Full-Time Equivalent)
• Hours: Flexible arrangements from 20 hours per week (0.5 FTE) up to full-time considered. Hybrid working options available.
• Contract: Permanent
About Us
Sufra is an innovative charity in Northwest London that prevents hunger, fights poverty and builds community.
With the help of our volunteers and partners, we coordinate a network of food banks and community kitchens, as well as a social supermarket and café. These act as a gateway for guests to access more holistic support – including welfare advice, asylum support, volunteering opportunities and our award-winning community garden.
We aim to work with our guests to find solutions to their challenges together, whilst campaigning against the causes of hunger and poverty.
What You’ll Do
Strategy & Execution: Create and drive an innovative individual giving strategy that skyrockets our donor base and revenue.
Understanding Our Supporter Base: Dive into our CRM system (Beacon) to understand, profile, and engage with our supporters on a personal level.
Donor Stewardship: Cultivate and nurture relationships with individual donors, including high-net-worth individuals, ensuring they feel valued and connected to our cause.
Campaign Management: Lead dynamic direct marketing campaigns, digital appeals, and social media drives that captivate and convert.
Data, Budgeting & Reporting: Analyse fundraising performance like a pro, managing budgets and providing insightful reports.
Team Leadership: Inspire and guide a passionate team, fostering collaboration across departments to achieve our shared goals.
And More…
• Support our corporate fundraising, sponsorship, and volunteer strategies.
• Boost our PR efforts and build strong media relationships.
• Be the face of Sufra at external events and meetings.
• Work closely with the entire team, stepping in wherever needed to propel our charity forward.
Why You’ll Love Working with Us
Health and Wellbeing: Access to a 24/7 Employee Assistance Programme for confidential advice and counselling.
Learning and Development: Annual training budget, plus shadowing opportunities to grow your skills.
Annual Leave: Start with 25 days per year (pro rata) plus bank holidays, gaining an extra day for each year of service (up to 5 additional days).
Pay and Pension: Competitive salaries with regular reviews, plus eligibility for the Nest pension scheme with employer contributions.
Flexibility: Embrace hybrid and flexible working arrangements tailored to your needs.
If you’re an experienced fundraiser with a knack for storytelling and a heart for serving the community, we want to hear from you. Join us in driving positive change and making a real difference in Northwest London. Apply now and become a pivotal part of our mission.
