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Main purpose of the role
The post of Customer Support Administrator provides Resuscitation Council UK (RCUK) with the opportunity to deliver high quality customer service alongside supporting our Coordinators who administer courses and deal with enquiries. This role includes communication, administrative and course support duties. The Customer Support Administrator will have all-round skills and be professional, dependable, adaptable, conscientious, well-organised and a proactive self-starter who is willing to work across the organisation and communicate effectively at all levels.
The role is situated within the Governance and Assurance directorate but will work closely with all directorates within the organisation.
Location: We have adopted hybrid working arrangements, allowing staff to balance home and office working. The successful applicant will be required to come into the office for a minimum of 1 day per week.
Duties and responsibilities
Communication
- Be the first point of contact for people contacting RCUK by telephone and dealing with the subject matter appropriately or referring to others.
- Monitor and allocate enquiries via the RCUK support system, answer enquiries, or allocate/escalate to appropriate individuals within the organisation.
- Identify and assess customers’ needs to achieve satisfaction.
- Follow communication procedures, guidelines, and policies.
- Ability to meet and uphold SLAs.
- Ensure KPI’s are met to adhere to RCUK’s standards.
- Build sustainable relationships and trust with candidates, course centres and instructors through open and interactive communication.
- Be able to multi-task whilst dealing with telephone calls, navigating through systems, and responding to tickets/emails.
- Liaise with wider organisation to manage task at-hand.
- Respond to email queries from multiple inboxes.
- Speediness in responses to live chat queries
Administration
- Undertake administrative duties on the RCUK LMS and CRM (e.g. password resets, course director reports, profile amendments, centre application submissions etc.).
- Monitor stock levels working with the current stock management system (ARK).
- Take accurate minutes of meetings.
- Meet operational targets set by the management team.
Courses
Please note: the following section will amount to a smaller percentage of this role, but training will be provided so the successful candidate has the ability to be able undertake the below when required.
- Report to the Business Support Manager (BSM) regarding any concerns/issues with communication to Course Centres, Instructors, Candidates and other stakeholders.
- Understand and provide assistance on all courses which include: Advanced Life Support (ALS), Newborn Life Support (NLS), Immediate Life Support (ILS), Paediatric Immediate Life Support (PILS), Focused Echocardiography in Emergency Life Support (FEEL), Generic Instructor Course (GIC), European Paediatric Advanced Life Support (EPALS), Advance Resus of Newborn Infant (ARNI).
- Liaise with Course Centres, managing and approving courses in line with current course Regulations.
- Organise course materials and keep accurate records by:
o liaising with suppliers to maintain adequate stock levels of course materials
o organising the dispatching of course materials to Course Centres
o liaising with Course Centres and the supplier to resolve issues - e.g. lost orders
o liaising with Finance regarding invoicing and payment of accounts
- Provide expert advice and first-line support to Course Centre Administrators, Course Directors, Instructors, Candidates and ALS Regional Representatives regarding aspects of all courses and the RCUK Learning Management System (LMS).
- Alongside the BSM, acknowledge course complaints and request further information and documentation as required, prior to escalation where necessary.
- Provide absence cover within the coordinator team.
- Work with the Clinical Leads (CLs) to assist with keeping the course regulations and course materials under review and ensuring any changes or new guidelines are communicated to our community of practice.
How to apply
Please email your CV, covering letter and Equality & Diversity monitoring form to us with 'Customer Support Administrator' in the subject line.
The closing date for receipt of completed applications is 12:00 noon, Friday 6th December 2024.
Interviews will be held w/c 9th December 2024
Please note: We reserve the right to close this advert early if enough suitable applicants apply.
The client requests no contact from agencies or media sales.
Job title: Finance Officer
Contract: Fixed term covering maternity leave commencing Monday 6 January 2025
Salary: £29,120+ generous benefits
Location: Victoria, London – hybrid (working one to three days in the office each week)
Closing date: 12 noon, Monday 9 December
Interviews: w/c 16 December
NHS Providers has all trusts in England in voluntary membership, collectively accounting for £124bn of annual expenditure and employing 1.5 million people.
The finance officer is a key member of the finance team and will be responsible for providing comprehensive, efficient, and effective support to the team. Reporting to the senior finance officer, the post holder will support month end management accounting, general ledger management and financial operations. The role requires efficient and accurate data processing and analysis skills.
This role is covering for maternity leave, commencing in January 2025.
We actively support equality of opportunity for all our staff and welcome applications from individuals regardless of age, any disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion, or belief. We particularly encourage applications from those from underrepresented communities.
To apply, please send a CV and cover letter setting out why you are interested in the role and how you meet the person specification to HR Team.
Visa sponsorship
You must be eligible to work in the UK to apply for this vacancy. NHS Providers is not able to offer visa sponsorship
NHS Providers is committed to creating a diverse and inclusive workplace where everyone feels valued, respected, and supported and welcomes applications regardless of sex, gender identity, race, age, sexuality, beliefs, or disability. To be successful in this role you will need to be personally committed to being anti-racist and support our broader diversity work across all protected characteristics.
The client requests no contact from agencies or media sales.
The Head of Alumni Engagement and Development will play a pivotal role in shaping the strategy for fostering strong relationships with Ackworth School’s Old Scholar community, supporting the long-term interests of the school as we head towards our 250th anniversary in 2029. This role is responsible for fundraising, donor relations, and legacy initiatives, as well as coordinating and delivering events and communications aimed at engaging with Old Scholars and the broader Ackworth School and Quaker community.
Reporting to the Director of Marketing, Admissions and Communications, the Head of Alumni Engagement and Development will collaborate closely with various school departments to elevate the school’s profile and optimise income generation. The focus will be on relationship management with key high-value donors and promoting a culture of philanthropy. Additionally, the role will drive support for Ackworth School capital projects and cultivate a culture of donor care that motivates current and potential supporters.
Ackworth School, a co-educational boarding and day school, was founded in 1779 by the Religious Society of Friends (Quakers). It maintains its ethos and traditions and is still governed by the Society. The school is academically non-selective and provides an excellent range of facilities and extra-curricular opportunities, recently achieving "Excellent" in the FCI/EQI (February 2023). The Head is a member of both HMC and the Society of Heads.
Our pupils are one of Ackworth's USP's. Visitors to the school never fail to acknowledge how amazing they are and how positive the encounter is. All staff at Ackworth pay a key part in the operation of the School to make sure that it runs smoothly and so that we can focus on delivering an excellent education for our pupils.
The successful candidate will be able to:
·Collaborate with the Director of Marketing, Admissions and Communications to create a fundraising strategy centred on capital projects and bursaries.
·Lead personal engagement fundraising, developing strategies for securing principal and major donors.
·Meet annual personal income targets, increasing both donor numbers and regular giving income.
·Monitor and report on fundraising income, events, and activities, including producing financial reports.
·Design and manage a program of events aimed at engaging Ackworth School Old Scholars and wider Ackworth School community members.
·Develop robust data sets to inform strategic goals, particularly those related to income generation and maintain detailed records of Old Scholars and donors, building comprehensive individual profiles in the contact database.
In return we offer:
·a competitive salary of between £30,000 - £35,000 per annum based on experience and qualifications.
·generous fee remission of 50% for the children of our staff.
·all food and refreshments during the working day.
·free on-site parking.
·flexible pension, health benefits and an electric car purchase scheme
·a supportive and friendly environment based on the Quaker ethos of the school.
·a beautiful working location in an ideal location within easy travelling distance of the main centres of Sheffield, Leeds, Doncaster and York.
Interested candidates are welcome to contact the school to arrange a confidential discussion. Please contact our HR Administrator, Kim Reather.
Closing Date:Friday 13th December 2024 at 4:00 p.m. Due to the School’s Christmas closure period, interviews will be held in early January 2025.
Completed school application forms should be submitted with a cover letter of no more than one page
Applicants should read carefully the Recruitment, Selection and Disclosure Policy. Our recruitment privacy notice is also available on our website under “Working For Us”.
Ackworth School is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. This post is exempt from the Rehabilitation of Offenders Act 1974 and all applicants will undergo child protection screening, including checks with past employers and an enhanced DBS and Barred list check with Disclosure and Barring Service. Applicants should also be in sympathy with the School’s Quaker ethos.
To provide an exceptional, holistic and inclusive Quaker education, nurturing young people to flourish and therefore play their part in creating a bet
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Position Title: Programme Officer - Systems Improvement
Advertising Reference: 2408
Location: London Fields, Hackney
Status: Permanent. 35 hours per week.
Salary: (Band 4) £35,886.00 per annum, with 3 years of annual salary increment increases. Generous benefits package including annual salary review, 30 days annual leave plus Bank holidays, and 3 days of Christmas closure.
For over 60 years the National Children’s Bureau (NCB) has been building a better childhood for all.
Our Programme Officer role is vital to the smooth running of our Systems Improvement team’s projects. You will be a key part of our delivery which focuses on supporting multi-agency local area partnerships to improve their SEND systems & processes. In particular, we see a key element of this role as supporting our work which supports local areas to improve inclusion in all of their educational settings.
Programme Officers are given discrete elements of projects to lead and deliver with engagement from other team members and an identified project lead. One day you might be co-facilitating a focus group with parent carers to understand the current strengths and challenges of co-production in a specific local area; and the next, analysing a local area’s data to shape the next steps of a project improving outcomes for children with special educational needs and disability.
This role will support the delivery of and take responsibility for identified elements of NCB and Council For Disabled Children’s (CDC) multi-agency SEND Systems Improvement contracts, which aim to improve practice and in turn influence policy. You will work with a variety of stakeholders including the Department for Education, Parent Carer Representative bodies and Integrated Care Systems from across England alongside local authorities working collaboratively to ensure the best outcomes for children and young people.
Applications close at 08:00am on 5th December
Please quote the job title and reference number in your application. CVs will not be accepted.
Assessment and interviews to be conducted on 12th December. Please note that only shortlisted candidates will be contacted.
*Please note - this role my close early if high number of applications are entered. Please enter your application as early as possible.*
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
NCB is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, political opinion, marital status, pregnancy and maternity, paternity, and carer status.
No agencies please.
Coeliac UK currently has an exciting opportunity for a Head of Digital, to join our team hybrid working, including on site at Coeliac UK Head Office, High Wycombe. You will join us on a full time basis. In return you will receive a competitive salary.
Coeliac UK represents over 60,000 members providing information and support to those affected by coeliac disease or following a gluten free diet. We also campaign on behalf of all those living with coeliac disease and undertake research into the causes of the disease.
The Head of Digital role:
The Head of Digital is responsible for the development and oversight of Coeliac UK’s digital channels and underpinning systems. This is a combination of a strategic, technical and management role including responsibility for web, email and app in the main plus input into CRM and social media. The overall aim is to deliver a best practice digital experience for internal and external stakeholders that will support Coeliac UK’s strategy.
Key responsibilities of the Head of Digital:
-
Working with the Director of Marketing & Digital to develop and lead the digital solutions across the organisation and deliver the existing road map including:
- Completing the creation of a new website that is currently part way through being built (WordPress) and manage both internal and external stakeholders and suppliers
- Developing, enhancing and streamlining the user experience, both for external users (eg. donors, members, health care professionals) and internal users (eg. management of workflows, CRM) spanning across the key areas of website, app, email and CRM
- Devising a strategy for the future development of our Live Well Gluten Free app and see through the implementation with internal and external stakeholders and suppliers - Maintaining and developing existing website until the new website is launched July 2025
- Providing best practice guidance to the organisation on digital execution, including user experience, SEO and content optimisation plus digital strategy for emails and other comms
- Providing regular and exceptional reporting on the key metrics for the digital channels, including a weekly dashboard
- Directly project managing key digital developments including testing and quality control
- Managing third party service providers ensuring value for money and compliance to SLAs
- Responding to, and troubleshoot, all digital systems issues managing supplier ticketing systems
- Monitoring website security and take responsibility for actions required for any digital security breaches
- Conducting content audits to eliminate redundant and/or duplicate information
Knowledge, Skills and Experience required for the Head of Digital:
- Experience of department or large project management, including people and budget management
- Minimum seven years’ experience in a similar role
- Minimum two years’ experience of CRM/database management
- Expert in content management systems and have extensive experience in developing user journeys, optimising user experience and delivering multi variate testing
- Good knowledge and understanding of W3C Web standards and accessibility
- Excellent general IT skills, with use of MS project, and MS Visio desirable
- Use of collaborative working portals eg monday.com; Microsoft Teams etc
- HTML/CSS and Workbooks knowledge is advantageous but not essential
- A great understanding of SEO and the impact of actions on search visibility
If you would like to be considered as our Head of Digital, please apply now with your CV and cover letter. For your application to be considered, please combine your covering letter and CV into a single document for uploading purposes. We’d love to hear from you!
About The Connection at St Martin’s
We believe that no one should have to sleep rough on London’s streets, and that everyone should get the support they need to find a place to call home. We get to know every person we work with, understanding what they need to recover, helping them build on their strengths, and supporting them to find their own way home. Help us make London a city where no one sleeps rough on our streets.
London’s diversity is its biggest asset and we strive to ensure our workforce reflects London’s diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.
We particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.
We are committed to being an inclusive employer and welcome the opportunity to consider flexible working arrangements.
About the Role
The Connection at St. Martins is based in the heart of London, in the most concentrated area of rough sleeping in the UK. We have an ambitious strategy to tackle rough sleeping in central London with those people who are most persistently on the streets. Building relationships of trust with clients is at the heart of our work. To achieve this in practice, we have a fully trauma informed approach across the whole charity with psychologists embedded in our service delivery teams.
Alongside running our busy day centre at Adelaide Street by Trafalgar Square, we are developing our access to accommodation. This includes a project to extend our scheme in Clapham with a new building during 2025. The extension will provide 3 additional studio flats and activity spaces. This is the first in a longer term goal to introduce more accommodation into our service portfolio so that we can house an additional 300 of our Adelaide Street clients by 2028. We are also keen to develop our links into health, through partnerships with the NHS and other treatment services. Finally, we would like to further improve our offer for women and for people with No Recourse to Public Funds.
The Director of Services is a vital role for us and this is an incredibly exciting opportunity for someone who shares our passion for addressing rough sleeping. The successful candidate will be ambitious and tenacious in developing high quality services and growing our support. They must be able to build really strong relationships with clients, colleagues and stakeholders alongside bringing extensive experience from homelessness, mental health, addiction or the criminal justice sector.
Our Director of Services will:
- Ensure excellent service delivery which reflects our Theory of Change;
- Deliver the charity’s Service Quality and Development strategy;
- Take forward our emerging accommodation models and our links into health services;
- Provide financial management and secure resources for service delivery;
- Work with the Board and the Service Quality and Development Sub Committee, sharing progress against objectives and reporting results;
- Provide leadership with the staff team, particularly in services, promoting our cultural traits and behaviours in everything we do.
Full job description can be found on our website
Salary: £64,709
Closing Date: Thursday 5th December
Interview Date: Wednesday 11th December & Thursday 12th December. Second interview w/c 16th December
Our Benefits
· 30 days holiday plus bank holidays
· Generous training budget, plus an annual personal training budget
· Enhanced Sick Pay Policy
· Enhanced family friendly policies
· Day off for moving house
· Hybrid working (depending on role requirements)
· Pension – 5% Employer, 3% Employee
· Cycle to Work Scheme
· Season Ticket Loan
· Employee Assistance Programme
· Reward Gateway (access to discount vouchers and cashback at the UK’s favourite retailers)
We are a London Living Wage employer
The client requests no contact from agencies or media sales.
Digital Experience Manager
Today, 12 children and young people will be diagnosed with cancer. We’ll stop at nothing to make sure they get the right care and support at the right time.
- £39,784 (outside of London); £42,087 (within London)
- 35 hours per week
- Permanent
- Home-based, with regular travel to London and Bristol
- Closing date: 8th December 2024
- Interview date: w/c 16 December 2024
Change lives in a life-changing career
When a child or young person is diagnosed with cancer, their whole world can feel like it’s falling apart. Independence is taken and confidence is stolen. Stability no longer exists. The future suddenly feels uncertain.
The impact of cancer on young lives is more than medical. That’s why we exist. Our specialist social workers help children and young people with cancer and their families navigate the emotional and practical impact of cancer. We remove barriers, solve problems and prioritise wellbeing. And we stop at nothing to make sure they get the right care and support at the right time.
We challenge the systems and policies that surround children and young people, we highlight gaps and campaign for change. Because we know what a better future could look like. And we know what we need to do to make that future a reality. We need to push harder, reach further and work smarter. And we need the right people on our team to help us get there. People like you.
About the role
We’re looking for a Digital Experience Manager with a background in managing and developing websites and digital products, as well as previous experience of line management, to join our friendly and expert Digital Team.
As the Digital Experience Manager, you will be responsible for creating and maintaining a high-quality, accessible and customer-focused online brand presence by optimising content, journeys and audience experience on our website and other digital platforms. By collaborating with specialists internally and externally across UX, UI, development, SEO, content strategy and content management, you will ensure that the overall digital experience meets brand goals and audience needs by being holistic and engaging and inspiring action.
You will line manage the Developer and Digital Product Officer, providing engaging and motivating leadership, management and personal development support.
You will champion the voices of children and young people with cancer, and their families in everything you do.
This role is subject to a criminal record check. In the event of a successful application a basic criminal record check will be completed.
What will I be doing?
No two days are the same at Young Lives vs Cancer. So, summarising your ‘day to day’ isn’t easy. Here are some of the main things you’ll be doing, but you’ll find more details in the job description.
- Lead on the digital experience strategy for the organisation. Using insight to design, implement, test, measure and optimise as needed.
- Product Ownership of the website experience and content strategy for the site, liaising with internal stakeholders as needed.
- Provide expertise around digital journeys, to continually optimise and improve these, across service delivery and fundraising activities.
- Own the overall roadmap for development on the website and work across teams to support the integration and adoption of third-party digital platforms. Prioritise functionality improvement across the team.
- Establish reporting dashboards and models to use website performance, user insight and other digital and campaign metrics to optimise and develop content and journeys, and to monitor the success of new improvements. P
- Develop our approach to user and audience insight and testing to inform improvements and decision making, use data and analysis to identify opportunities for improvement.
- Lead on SEO, ensure our website content follows SEO best practice, and work on strategies to improve our position in search engine results pages.
- Accessibility – ensure that our website meets accessibility standards both from a functional perspective and content design.
- Collaborate with teams across the charity on digital experience initiatives that align with overall business goals: manage the optimisation of our digital platforms and design customer-centric strategies that improve user experience, increase satisfaction and loyalty.
- Take an active role in developing and embedding new ways of working, establishing relationships with other teams and work alongside the Head of Digital to raise the profile and understanding of the team across the charity.
What do I need?
The key skills we’re looking for in this role are:
- Demonstrable knowledge and experience of website management, including managing agency relationships.
- An understanding of end-to-end customer journeys and delivering excellent and engaging user experiences.
- Working with content management systems and optimising content for SEO.
- Using GA4, monitoring and reporting on trends and interpreting data for action.
- Experience of project managing website development, including scoping, briefing, testing and deployment.
- Involving people with lived experience through co-creation, co-production and evaluation.
- Experience of line managing people and an ability to motivate a team.
- A confident collaborator, able to influence, negotiate and build positive working relationships.
- A good understanding of accessibility standards for technical development and content design.
- Financially astute, contribute to setting budgets and overseeing spend.
What will I gain?
For people to reach their full potential, they need the right environment. As a member of Team Young Lives, you’ll be made to feel supported, valued and appreciated. Here’s how we do it:
- Flexible working: we’re open to working hours outside of 9 - 5 and we can talk through your flexibility requirements at interview stage
- Wellbeing days: four days a year to do what works for you – from catching up on training to going for a walk
- Generous annual leave allowance
- Great family/caring leave entitlements
- Enhanced pension
- Access to our employee savings scheme
To find out more about our benefits package, have a look on our website.
Our commitment to Diversity, Equity, Inclusion and Belonging
At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their sex, ethnicity, class, gender identity, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation. We don’t just accept difference, we value it, celebrate it, nurture it and we thrive because of it.
We’re on a journey to be reflective of the diverse children, young people and families we support. We know we aren’t there yet, and we’re passionately committed to taking actions and making changes to be a truly diverse, inclusive and equitable organisation. This includes taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities. Our Diversity, Inclusion, Equity and Belonging strategy will tell you more.
We operate an anonymised shortlisting process in our commitment to diversity, equity, inclusion and belonging. CVs can be uploaded, but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history sections of the online application form for us to be able to assess you quickly, fairly and objectively.
Accessibility
We’re committed to providing reasonable adjustments throughout our recruitment process and we’ll always aim to be as accommodating as possible.Please let us know in your application form of any adjustments or access requirements we could make to help you with the application process and interview.
You may also have experience in the following: Digital Marketing Executive, Online Marketing, Email Marketing, Digital Marketing Co-ordinator, Digital Marketing Specialist, Executive, Social Media, SEO, SEM, PPC, Marketing Analytics, Digital Content Manager, Website Development Coordinator, Digital Experience Specialist, Online Content Administrator, Web Content Coordinator, Digital Engagement Officer, Digital Content Strategist, Website Operations Coordinator, Digital Solutions Specialist, Online Experience Manager, etc. REF-218 191
We are recruiting a Community Development Officer to engage key partners and stakeholders in the region providing support, training and education to create suicide safer communities.
What you will do:
· Identify, develop and maintain effective partnerships with local communities, volunteers and key partners across the region to engage them in the prevention of young suicide.
· Proactively promote suicide prevention including raising the profile of PAPYRUS and engaging with those personally affected by young suicide.
· Equip a wide range of stakeholders to enable them to create sustainable suicide safer communities through the provision of tailored support, training and education.
· Deliver training and awareness raising products to a variety of groups including professionals, parents, young people, volunteers and other trainers.
· Contribute to the development and review of projects, and education and training products, in line with strategic plans.
· Record, monitor and report on data to evaluate our projects and demonstrate impact.
· Represent the charity at events including conferences, panels, working groups and through media channels as required.
To be successful in this role you will have:
· Previous experience working in a community setting, delivering information and training sessions, leading workshops or educational activities
· A proven track record of networking and building and managing effective relationships, tailoring the approach to meet the differing needs of the audience
· Experience as a qualified ASIST Trainer or willingness to gain qualification and experience
· Experience of using your own initiative and creativity to develop a project, programme or area of work
· Excellent time management skills and ability to manage a diverse workload
· The ability to travel to different locations across London and the South of England to attend meetings, events and deliver training.
Please visit the careers site for the full job description and person specification for the role.
Salary: £30,559 per annum (Scale SCP 18) progressing by increments to £33,366 per annum (Scale SCP 23). As this is a London-based role, the post-holder will receive an additional Cost of Living Allowance which is £5,000 per annum.
Hours: 36 hours per week
Location: London (7-9 Bream’s Buildings, London, EC4A 1DT) with travel across the South of England
Contract: Permanent
Benefits: You will receive 28 days annual leave plus Bank Holidays (pro rata for part time workers), hybrid and flexible working arrangements, an attractive pension scheme, Simply Health membership and enhanced sick pay. Please visit our website for more details.
Closing date: Sunday 8th December 2024
We reserve the right to close the vacancy earlier if we receive sufficient applications so, please submit your application as soon as possible.
PAPYRUS is committed to the principle of equal opportunity in employment and its recruitment policies are designed to ensure that no job applicant or employee receives less favourable treatment on the grounds of age, disability, gender re-assignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.
PAPYRUS is committed to safeguarding all children, young people and adults at risk that interact with the organisation. The organisation recognises its responsibility to safeguard the welfare of these vulnerable groups by a commitment to procedures to protect them. The charity expects all staff and volunteers to fully support and promote these commitments.
The client requests no contact from agencies or media sales.
The PKD Charity seeks a motivated and experienced grants fundraiser to drive our income growth from trusts, foundations, corporate partners, and other grant-making bodies. In this critical role, you will lead efforts to identify, research, and apply for grants, and will nurture ongoing relationships to ensure sustained and impactful support. With guidance from the CEO, you will play a key role in securing funding to expand the charity’s programs and increase our reach.
Our mission is to improve the lives of those affected by polycystic kidney disease (PKD) through research, education, advocacy and support. PKD is one of the most common life-threatening genetic diseases, affecting about 70,000 adults and children in the UK. It causes kidney failure, affects other organs, reduces life expectancy and there is currently no cure. We are dedicated to finding new treatments and helping everyone with PKD have the best life they can.
As our Trusts and Grants Officer, you will join a dedicated team of five, working collaboratively to realise our ambitious goals. You will have the opportunity to make a meaningful difference in a flexible, friendly, and supportive environment where teamwork and adaptability are highly valued. Working closely with the CEO, you’ll help PKD Charity achieve significant income growth through grants, fuelling the organisation’s impact.
We value talented, enthusiastic individuals like yourself who want to be part of our mission. If you join us, you'll have the opportunity to make a real difference in the lives of PKD patients. This is an exciting time full of challenges and opportunities. If you're ready to join our team and help us accelerate research, provide compassionate support, and advocate for the PKD community, we encourage you to apply. Together, we can create a brighter future.
This remote role can be worked from anywhere in the UK, ideally over 2 days Monday-Friday. The salary for the role is £29,000-£31,000 (pro rata £11,600- £12,400).
ROLE RESPONSIBILITIES:
Identify Funding Opportunities: Research trusts, foundations, and other funding bodies whose criteria align with PKD Charity’s work. Build a robust pipeline of potential funders.
Craft Compelling Applications: Prepare, write, and submit high-quality, persuasive funding applications. Tailor proposals to meet each funder’s specific guidelines and highlight the charity’s unique impact.
Data-Driven Case Development: Gather and analyse relevant information to create compelling cases for support, backed by data that showcases the impact of our programs.
Relationship Management: Cultivate and maintain strong relationships with current and prospective funders, ensuring consistent communication, appreciation, and donor care to foster long-term engagement.
Expand Funding Pool: Utilise sector knowledge to identify and approach new funders, increasing the charity’s income streams and securing diverse funding sources.
Progress Tracking and Reporting: Provide regular updates to the CEO on application progress, successful funding, and potential new opportunities. Develop and manage systems to monitor deadlines, submissions, income received, and application status.
Donor Communication: Ensure funders are kept informed about the charity’s work, including submitting progress reports and impact updates that highlight the value of their contributions.
Cross-Functional Collaboration: Work closely with other colleagues, especially service delivery and finance, to ensure that information sharing and reporting are aligned and effective.
ABOUT YOU:
Proven Experience: You have a strong background in fundraising, particularly in trust and foundation grants, and are comfortable working independently in a remote setting.
Organised and Detail-Oriented: You excel at managing multiple projects, meeting deadlines, and paying close attention to detail.
Collaborative Team Player: You are flexible and ready to contribute to various aspects of the charity's work, embracing a team spirit.
Effective Communicator: You possess excellent writing skills for creating compelling grant applications and are skilled at nurturing funder relationships through clear and professional communication.
Tech-Savvy: Familiarity with CRM systems and website management is a plus, as is a proactive approach to automating processes where possible.
How to apply
Please submit your CV with a covering letter (which is no larger than two sides of A4 paper), addressing how you meet the above criteria.
Deadline for applications 14th December 2024. Interviews for the post will be held in the week beginning 13th January 2025.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about animal welfare and looking to kick-start your career in marketing and communications? Join our dedicated, award-winning team at Naturewatch Foundation, where our mission is to prevent animal cruelty and make a meaningful impact on the lives of animals. As a Campaigns and Marketing Assistant, you’ll support the delivery of impactful marketing campaigns, social media and communications initiatives, including high-profile projects like World Animal Day and various events.
To be considered, we’ll be looking for motivated candidates with relevant work experience or skills developed in a marketing, communications, journalism, or animal welfare (or related) degree. The successful candidate would need to be organised, with a sharp eye for detail, able to deliver projects on time, whilst working as part of a team. You’ll need strong Microsoft Office skills, ability to use design software (such as Canva and/or Adobe (InDesign, Photoshop), and crucially a good understanding of how to use a range of social media platforms effectively for the charity as well as how best to communicate with journalists and the media on sensitive topics. This role reports into the Marketing and Website Manager but works closely with our Campaign Managers helping to deliver the marketing and communications of effective animal welfare campaigns.
This is a full time and permanent role offering a salary around £22k pa, depending on skills and experience.
If this is you, we would love to hear from you.
Essential Skills
· Excellent written and verbal communication skills
· Knowledge of creative marketing and communications techniques
· Experience with using social media platforms
· Knowledge of the media and effective working with journalists
· Competent with Microsoft Office software such as Excel, Word, PowerPoint
· Competent with design software such as Canva, Adobe InDesign and Photoshop
· Able to organise events
· Good time management skills with the ability to plan, prioritise workloads, work quickly and accurately under pressure and to deadlines
· Able to work effectively as part of a small team, and interact with colleagues in a helpful and supportive manner
· Hard working, motivated and with a can-do positive attitude
· Able to handle sensitive, sometimes distressing information regarding animal welfare and the link with domestic abuse
Desirable Skills
· Knowledge of campaigning and lobbying techniques
· Research experience
· Web design skills
· Willing to network
· Creative copywriting experience
· Understanding of animal welfare issues
Requirements
· Happy to work in our small Cheltenham office a minimum of three days a week, and work remotely including from home on other days, plus willingness to attend meetings elsewhere as necessary
· Commitment to the objectives of the charity
· Agreeable to attend local, national and possibly international events occasionally and carry out any other reasonable tasks asked of you
· Start date January/February 2025
To apply:
Please apply with your CV and covering letter outlining your relevant experience and skills and including why you would like the position. Applications without a cover letter may not be considered for interview. Please include ‘Campaigns and Marketing Assistant Job Application’ in your application.
Closing Date: Wednesday 11th December 2024 We may contact applicants selected for interview prior to the closing date.
Since 1991, Naturewatch Foundation has campaigned passionately to end animal cruelty and advance animal welfare standards in the UK and worldwide.
The client requests no contact from agencies or media sales.
We are recruiting a creative, flexible, and fun Therapist to provide 1:1 therapy to children and young people in care aged 13 to 19 years old. You will support the development of critical social and emotional skills to help emotional regulation, improve social skills, and deal with here-and-now issues.
Therapist, Children’s Home & Community Settings
Part-Time, 3 to 4 days per week
£45,000 pro-rata + pension + travel to work expenses + external clinical supervision + wellbeing budget
Location: London
At Young Futures we put love and compassion into everything we do. We’re here to make a BIG difference to the lives of the children and young people in our care. We are also passionate about learning and development and committed to providing an outstanding experience for all.
A typical working day will include up to 4 x 1:1 therapy sessions, attending key meetings with the network, and internal meetings around care and safety planning.
Do you have?
- At least 2-years’ work experience along with an outstanding track record in making a difference to the lives of children and young people.
- An understanding of how previous experiences and present emotions can be communicated through behaviour and have the competence and skills to interpret these, and to help young people do the same.
- Safeguarding competences to identify and act upon signs that a child or young person is at risk of harm.
- An understanding of the challenges in delivering frontline support.
- Ambition matched with a desire for continuous professional development.
Please note that under Section 7(2) (b) of the Sex Discrimination Act 1975 only women are eligible to apply for the position as a large part of the work will take place at our all-female Children’s Home, Yvonne House.
Timescales
Applications submissions: Ongoing, please apply ASAP
Interviews 1st Round online on Teams before Tuesday 17th December
Start date: From January 2025
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Inclusion and Equality
We are committed to embedding inclusive practices, promoting equality and valuing diversity in all of our activities. We understand and acknowledge the positive benefits that this commitment will bring to the young people we support, our staff and our partner organisations.
We are striving to be an employer of choice for all and take measures to ensure that Young Futures is attracting recruits from the most skilled and committed people regardless of their background. Whilst we can already be proud of some examples of excellent practice, we are not complacent and recognise that we can always do better.
No agencies please.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Are you a budding marketeer with a keen interest in mindfulness? Do you want to work in a compassionate environment where your contributions directly support people living with chronic pain, stress, and illness? If this sounds like you, we’d love to hear from you!
Breathworks is a global charity based in Manchester, offering mindfulness-based tools to help people lead more fulfilling lives. We're looking for a Marketing Coordinator to join our small, close-knit team, where your work will make a meaningful difference.
WHY WORK WITH US?
At Breathworks, we offer a unique opportunity to grow, learn, and make a tangible impact. In a smaller, close-knit team like ours, you’ll have the chance to be involved in a wide range of projects and take on more responsibility than you might in larger organisations. This means you’ll develop your skills quickly and see the real impact of your work in supporting people living with pain, stress, and illness.
If you’re passionate about conscious marketing and using your skills to make a meaningful difference, this is the role for you. You’ll gain broad experience across marketing and communications, from strategy to execution, all while being part of a supportive, compassionate environment that values personal and professional growth.
ABOUT THE ROLE
As Marketing Coordinator, you’ll work closely with our Head of Marketing, Shannon Phillips, to bring the Breathworks story to life. From creating engaging content for social media to designing marketing materials and coordinating our free Community of Practice, you’ll play a vital role in helping us reach more people in need.
In this varied role, your key responsibilities will include:
- Content Creation: Crafting visuals, videos, and marketing materials that resonate with our audience.
- Community Development: Engaging with our online mindfulness community and boosting participation in our events.
- Social Media Management: Driving our presence across platforms like Instagram, Facebook, and LinkedIn.
- Website & SEO: Writing blogs and ensuring our online content remains up-to-date and SEO-friendly.
- Email Marketing: Supporting our monthly newsletters and maintaining segmented mailing lists.
You’ll also have the chance to collaborate on fundraising campaigns, event promotion, and even represent Breathworks at conferences.
WHO WE'D LOVE TO JOIN US
This role is ideal for someone starting out in their marketing career, looking for meaningful and rewarding work. An interest in mindfulness is essential - but you don't need to be an expert meditator (is there even such a thing?) Download our full Role Description here to see if this role is for you.
WHAT WE OFFER
At Breathworks, we believe in nurturing our team members, both personally and professionally. In addition to a salary of £24,824 FTE (pro-rated to £19,858.50 for 30 hours), we offer:
- Generous annual leave (7.6 weeks)
- Flexible working arrangements
- Free access to selected Breathworks mindfulness events
- Opportunities for training and professional development
- A supportive, compassionate team environment
APPLY NOW
If this role excites you, we’d love to hear from you. Please see our full Role Description with details on how to apply.
Closing Date: 9am, Monday 2nd December 2024
We look forward to receiving your application!
The Breathworks Team
To apply for this role, please submit an up-to-date CV and brief covering letter (maximum of one page) outlining:
- Why you would like to apply for this role.
- Any previous experience in marketing & communications.
- What you feel you could bring to the Breathworks team.
If you feel it would support your application, please feel free to submit one additional A4 page of previous work.
We help people living with pain, illness and stress to reclaim their lives through accessible mindfulness training
The client requests no contact from agencies or media sales.
Anna Freud is a world-leading mental health charity for children, young people and their families. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families. More information about Anna Freud is available on our website.
We value diversity and aim to have diverse workforce that reflects the community and our service users, in line with our vision, values and inclusion commitments. We encourage applications from all sections of the community.
The Postgraduate Certificate (Pg Cert) in Supervision is a one-year programme for clinicians and managers working in services committed to delivering transformation and change in CYP Mental Health and Wellbeing Services. The programme consists of approximately 17 formal teaching days spread over the year, and four study days. It is delivered through a mix of online and in-person teaching, where campus-based learning will usually take place at Anna Freud (London).
We are recruiting Senior Practice Tutors to support the delivery of the Pg Cert Supervision programme. Responsibilities: facilitating the delivery of practice tutor groups to enable trainee supervisors to develop skills in supervision, including contributing to teaching sessions, undertaking marking and personal tutoring.
We are looking for motivated and enthusiastic candidates with specialist experience in child and adolescent mental health and CYP psychological training programmes alongside experience of providing clinical supervision or facilitating reflective spaces to support supervision skills development in these areas. Please view the Job Profile for all the requirements.
Please email Recruitment with any job enquiries, or if you require assistance or experience difficulties when applying. Please note that successful candidate(s) will be asked to evidence their Right to Work in the UK post-job offer – we do not hold a sponsor licence therefore we are unable to provide Visa sponsorship.
Location
Hybrid working (a mixture of onsite and home/remote working). Staff are working onsite for at least 20% of their working hours at our London site (4-8 Rodney Street, London N1 9JH). Flexibility will be required to attend in-person teaching days during term time and meetings as required.
Contract duration
Permanent – up to 3 positions available.
Closing date for applications
Midday (12pm), Tuesday 3 December 2024.
Please note that due to high application volumes, we may close this advert early. We encourage you to apply promptly and to keep an eye on our future vacancies for more opportunities.
Notification of interview
Shortlisted applicants will be notified no later than Wednesday 4 December 2024. During shortlisting, applicants are anonymously assessed using the criteria visible in the Job Profile. Please note: due to the high volume of applications received, we will not be able to provide feedback to unsuccessful applicants.
Interviews
Interviews will be held between Monday 9 and Thursday 12 December 2024.
How to apply
Please visit our Careers website to apply online. We are unable to accept CVs and kindly request no contact from agencies.
The client requests no contact from agencies or media sales.
Philanthropy Officer
About The Connection at St Martin’s
We believe that no one should have to sleep rough on London’s streets, and that everyone should get the support they need to find a place to call home. We get to know every person we work with, understanding what they need to recover, helping them build on their strengths, and supporting them to find their own way home. Help us make London a city where no one sleeps rough on our streets.
London’s diversity is its biggest asset and we strive to ensure our workforce reflects London’s diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.
We particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.
We are committed to being an inclusive employer and welcome the opportunity to consider flexible working arrangements.
About the Role
- The Philanthropy Officer role is key part of an ambitious and forward-thinking Fundraising & Communications team. We have recently gone through a period of strategic development as part of the implementation of a new strategy (launched in April 2023), and we encourage the you to bring your enthusiasm and vision to our aims.
- This is a great opportunity for a candidate who is looking to develop a career in fundraising. Although experience is desirable, we are looking for the right candidate so full training will be provided.
- You will have experience in working in an office environment with excellent interpersonal, writing and organisational skills. The role will be suited to someone who enjoys desk-based tasks such as administration, research, reporting and creative writing but is also comfortable meeting people and networking.
- The focus of this role will be the on-going administration of the legacy income, researching new opportunities across a range of income streams and supporting the Head of Fundraising with the stewardship of existing legacy pledges and major donors.
Full job description can be found on our website
Salary: £35,252
Closing Date: Monday 9th December
Interview Date: Thursday 19th December
Our Benefits
· 30 days holiday plus bank holidays
· Generous training budget, plus an annual personal training budget
· Enhanced Sick Pay Policy
· Enhanced family friendly policies
· Day off for moving house
· Hybrid working (depending on role requirements)
· Pension – 5% Employer, 3% Employee
· Cycle to Work Scheme
· Season Ticket Loan
· Employee Assistance Programme
· Reward Gateway (access to discount vouchers and cashback at the UK’s favourite retailers)
We are a London Living Wage employer
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Position: Head of Business Development
Contract: Full-time and permanent
Location: Hybrid working in Sidcup, Greater London 2 days per week and remote
Salary: Remuneration will be commensurate with experience plus benefits
Reporting: this role will report to the CEO
Purpose
The purpose of the role will be to lead business development across Development Pathways with the aim of sustaining and expanding our business portfolio through engaging with more clients and business opportunities, overseeing the development of new products, building our consultant and associate network, enhancing our internal capacity to generate business and maintaining and developing our brand through effective communications.
Responsibilities
The responsibilities of the Head of Business Development are:
Strategy and leadership:
· Developing and leading our business development strategy and plan to consolidate our current portfolio and move us into new areas of growth.
· Providing strategic oversight and management to improve business development functions and increase fee-based revenue, coordinating across our country offices.
· Building and managing to a high standard a strong business development and communications team aligned to the needs of the organisation.
· Ensuring that we are aware of the latest trends in our focus sectors, monitoring competitors and reviewing Pathways’ offering considering competitors’ developments.
· Participating in the Senior Management Team and contributing to leadership and decision-making across Development Pathways
New business development:
· Setting up and maintaining systems and procedures for detecting potential business and tender opportunities through different channels (e.g. online portals, outreach, etc.)
· Building relationships with decision makers within potential client organisations and partners.
· Developing and growing our network of consultants, ensuring Pathways has access to the right knowledge and skills to implement new projects.
· Overseeing the timely delivery of high-quality proposals, submissions and bids across the organisation.
· Oversee the monitoring and evaluating of our business development opportunities.
Communications and marketing:
· Overseeing our communications portfolio including the development of high-quality materials to promote our services and brand to new clients and to reflect best practice in the thematic areas and locations within which we operate.
· Ensuring that our brand reflects Pathways’ values, expertise and the requirements of the global marketplace
· Securing conference opportunities and sustaining general brand development opportunities.
· In coordination with our technical team, ensuring that we maintain our reputation as a thought leader in international development, in particular, on social protection.
· Representing Pathways at relevant senior meetings, conferences and partner and client meetings.
Other:
· Provide effective line management to members of the business development and communications team and external consultants supporting these functions, as required.
· Ensuring compliance of all aspects of business development with relevant policies, regulations and legislation, e.g. GDPR.
· Engaging in other areas of work as determined by the demands of the business and the CEO.
Person Specification
The Head of Business Development should have the following qualifications, skills and competencies:
Essential Qualifications and Skills:
· Relevant undergraduate degree in business, international development or similar.
· Demonstrable and adequate skills and experience in leading business development in the area of international development.
· An enthusiastic entrepreneurial spirit.
· Demonstrable and adequate skills and experience in effectively managing individuals and teams.
· Experience in organization-level leadership positions.
· Excellent interpersonal, time management and communications skills.
· Ability to take initiative and work independently.
· Commitment to social justice, gender equality and women’s empowerment.
· Ability to travel internationally as required.
Desirable:
· Master’s degree
Terms of Employment and Benefits
Recruitment will be at the senior level and is a permanent and full-time post. Along with the basic salary, the successful candidate would receive an attractive package of the following:
· Fulfilling work: work directly in support of some of the world’s most underserved communities and in a dynamic and successful team, in particularly supporting the expansion of social protection systems globally.
· Flexible work: Development Pathways offers employees flexible work hours and part remote working options, with a requirement to work in the London office for at least 2 days per week (currently on Tuesdays and Thursdays)
· Generous time off: recharge with 30-holiday entitlement plus standard bank holidays.
· Travel the World: we expect the successful candidate to travel overseas for work for up to a month in a year.
· Health and well-being provision: access to the company private health care scheme (after the satisfactory completion of the probationary period), pension scheme and Employee Assistance Programme.
· Commitment to professional development opportunities: we encourage our staff to participate in professional learning and development.
· Provision of a company laptop.
· Working at home benefit
· Travel to work allowance, and
· Access to Development Pathways’ bonus scheme
How to apply
We invite interested candidates to please apply for the post by including the following:
- A cover letter explaining why you are applying for this position, and how you would be a good fit for the post of Head of Business Development. Please include your salary expectations in your cover letter.
- A CV (curriculum vitae) specifying your qualifications, education, and relevant work experience for this role.
Closing date for this post will be 13th December 2024.
Applications should be submitted by email.
While this is a UK based post, we welcome applications from other countries and would be willing to consider a sponsorship visa for the successful candidate.
Applications will be reviewed on a rolling basis and high-quality candidates may be interviewed before the closing date. We retain the right to close this recruitment without notice.
Due to the high number of applications expected, unfortunately only short-listed candidates will be contacted.
Applicants, please note the Privacy Notice on our website.
Development Pathways is an Equal Opportunity Employer. We celebrate and support diversity and are committed to providing a work environment that is inclusive and free of discrimination and harassment. All employment decisions are based on individual qualifications and abilities without regard to race, colour, religion, age, sex, sexual orientation, gender identity, national origin, family or parental status, or disability status.
About us
Founded in 2010, Development Pathways has grown into an internationally respected consultancy and advisory organisation, providing high quality consultancies and project management throughout Africa, Asia, the Middle East, and the Pacific, in social protection and broader social policy, socio-economic analysis and research, training and software development services. We have a strong commitment to social justice, gender equality, women’s empowerment and inclusive development. We currently work in a number of countries across Africa, Asia, the Pacific and Latin America.
We currently employ 56 staff across our four offices, who work alongside a global network of trusted consultants. Our four main offices are located in the United Kingdom (London – Sidcup), Kenya (Nairobi), Australia (Sydney) and Jordan (Amman). As an employer, we put our staff first and are committed to flexible working practices and developing our staff’s professional capabilities. For more information about our organisation, please our website.
The Head of Business Development is a key leadership position within Development Pathways. The successful candidate will have overall responsibility for business development. They will lead a small team in London and engage with our offices in Kenya, Australia and Jordan to support and guide them as they engage in business development. The successful candidate will be expected to expand our business portfolio by continuing to engage with current clients but also seeking to enter into innovative areas of new business. They will also contribute to the broader leadership of Development Pathways as a member of our leadership team.
This position will be located in our London office. It is open to high calibre, qualified candidates from outside the UK, as we will be able to provide a visa for those who do not have the right to work in the UK.
The client requests no contact from agencies or media sales.