Volunteering Development Manager Jobs

Crisis is the national charity for people experiencing homelessness. In 2024 we embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

This is a new and exciting role at Crisis Skylight Birmingham to join a team of experienced and highly skilled staff supporting homeless people move into their own long term sustainable tenancies. 

About the role 

As Housing Procurement Officer, you will join our team in Birmingham at an exciting time, delivering an outstanding property procurement service across the private and social rented sector. Working alongside our team of lead worker coaches you will identify appropriate matches of tenants and homes. It’s a role requiring commercial acumen and creativity as you partner with both Social and Private landlords and our members. You will work collaboratively with partners, coaches and staff across the organisation to ensure tenants receive the support they need to sustain their homes and landlord relationships are nurtured. There is scope for development of the role and plenty of support. It’s a fantastic opportunity to make the role your own and shape it from the beginning.

Location: Crisis Skylight Birmingham, 25 Heath Mill Lane, Deritend, B9 4AE 

About you 

To be successful in this role you will need to demonstrate the following skills, experience and knowledge: 

• Experience of sourcing, procuring, and allocating accommodation and making tenancies work for tenants and landlords. 

• Knowledge of the Birmingham (and surrounding areas) housing market and the barriers and opportunities faced by people moving out of homelessness and into housing. 

• Understanding of housing law

• Developing, building and maintaining relationships with key stakeholders 

• Experience of working in a lettings and housing procurement environment

• Creative approach to solving problems. 

• Showing resilience when dealing with difficult situations

• A self-starter who can work on their own initiative.

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds. 

Working at Crisis 

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.  

As a member of the team, you will have access to a wide range of employee benefits including:  

• A competitive salary. Please note, our salaries are fixed to counter inequity, and we do not negotiate at offer stage. 

• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.  

• Pension scheme with an employer contribution of 8.5%  

• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.

• Enhanced maternity, paternity, shared parental, and adoption pay. 

• Flexible working around the core hours 10am-4pm  

• Wellbeing Leave to be used flexibly.  

• And more! (Full list of benefits available on website)  

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.  

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply? 

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 17 November 2024 (at 23:59) 

Interview date: Tuesday 26 November at Crisis Skylight Birmingham 

Can I use Artificial Intelligence (AI) technology for my application? 
We strongly discourage applicants from using AI technology at any stage of the recruitment process. This is so we can run a fair, transparent process which gives all applicants an equitable chance of success. We want to hear about your own experience and perspectives in your application and if shortlisted, during the interview too. 

Accessibility  

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.  

About The Role

Kingston Bereavement Support (KBS) is the only bereavement service in Kingston Upon Thames. We are a registered provider to local GPs and an organisational member of the Childhood Bereavement Network. We are organisational members of British Association for Counselling and Psychotherapy, and we work in accordance with their Ethical Framework.

The Saying Goodbye Project (SGP) is our children and young people’s service. We help children, young people and families who are bereaved with 1:1 counselling support, advice and information. We have close and long-standing relationships with local schools, children's services and other professional and voluntary sector organisations throughout the Borough, which enables us to reach the most disadvantaged and vulnerable young people who can benefit from the support we offer. We are part of Kingston Children and Young People's Network, led by Kingston Voluntary Action. which looks at areas such as local statutory plans for children and young people, child safeguarding and best practice sharing. This provides excellent networking and partnership working opportunities with other local groups.

We are looking for a committed, passionate and qualified Counsellor or Psychotherapist to coordinate an age-appropriate bereavement counselling and support service for children and young people, in partnership with the KBS Lead Service Coordinator. As well as undertaking one-to-one clinical work, the successful candidate will work as part of small team to coordinate a professional, effective, and quality bereavement counselling and support service for children and young people who live, work or study or are registered with a GP in the borough of Kingston upon Thames.

The Administrator will play a crucial role in supporting the operations of the e-Assessment Association. This position is responsible for ensuring the smooth running of the Association’s daily activities, including membership management, event coordination, communication, and financial administration. The ideal candidate will be organised, ‘tech-savvy’, detail-oriented, and possess excellent communication skills, with a passion for supporting the growth and development of the e-assessment community.

As our new Head of Museum Service, you will ensure we continue to serve our vibrant and diverse community!

Location: Gunnersbury Park Museum, London

Closing date: 9 a.m. Monday 25th November

Who we are.

Gunnersbury Museum & Park Development Trust exists to provide community benefit including the advancement of education and promotion of social welfare by the effective management, conservation and interpretation of the Gunnersbury Park Museum collections.

As the Head of Museum Service, you will play a key role in planning and delivering high-quality, accessible museum services that meet the needs of the vibrant and diverse Ealing and Hounslow boroughs.

About the role.

With this breadth of our community in mind, the Head of Museum Service is responsible for developing and implementing the Gunnersbury Museum Service’s Forward Plan, which focuses on community participation, exhibitions, and audience engagement.

The aim is to achieve measurable outcomes that advance education and encourage underrepresented groups to participate in museum services and events, which are also key to sustaining the organisation’s prestigious NPO status.

The Head of Museum Service oversees the integration of digital technologies to enhance the management, care, and public access to Gunnersbury’s collections and heritage assets. Working closely with the Senior Curator, you will ensure the highest standards in conservation, management, and interpretation of the museum collection and update relevant policies and emergency plans.

Managing and supporting the Formal Learning Manager to deliver educational programmes, and the Community Programmes Officer to foster partnerships that strengthen community engagement, you will collaborate with the fundraising team to secure grant funding and sponsorship opportunities. Ensuring compliance with national standards, such as ACE Accreditation, is also a key responsibility.

Internally, the Head of Museum Service will build strong relationships with senior colleagues to support the overall management of the Museum and Park, ensuring Gunnersbury is well maintained and operates efficiently.

You will lead the curatorial team in procuring and managing external consultants and contractors to uphold high collection management standards and establish a robust system for impact assessment and key performance indicators (KPIs), culminating in an annual Impact Report for the museum service.

Externally, this role is central to developing strategic partnerships at regional and national levels to expand the museum’s reach and impact. As Head of Museum Service, you will closely collaborate with the Head of Estates and Major Projects to ensure a safe and high-quality visitor experience throughout the various exhibits and collections. Working with marketing and communications teams, you will work to engage priority audiences and build strong relationships with stakeholders through consultations and events.

In terms of general management, the Head of Museum Service is accountable for effectively managing budgets and pursuing income generation through grants and participatory programmes. You will oversee the museum’s curatorial, marketing, communications, and community engagement functions, run team meetings, conduct professional development reviews, and motivate staff and volunteers.

Well-networked and connected, you will take pride in staying updated on best practices in the heritage sector, driving quality improvements to enhance visitor and participant experiences.

Benefits.

• 25 days holiday entitlement + bank holidays
• Hybrid working, flexible-working
• Pension scheme
• Discount in Museum Giftshop
• Discount at Leisure Centre
• Seasonal organic vegetables from the community garden
• Office situated in a beautiful grade II* listed building in a heritage park
• All our salaried staff are invited to join Simply Health, paid for by the organisation

Please click 'Apply via website’ to be redirected to the Peridot Partners website, where you can find full details of the job description and register your interest.

Applications for this role close at 9 a.m. Monday 25th November.

LOCATION - Remote with travel required across the UK

Are you looking for an exciting and rewarding new role in 2024? Apply for the Impact and Evaluation Senior Officer role at homelessness charity Emmaus UK.

About Emmaus

Emmaus is a secular organisation supporting homeless and socially excluded people by providing a home for as it is needed, meaningful work in a social enterprise and a sense of belonging and community. There are currently 30 Emmaus communities in the UK stretching from Glasgow to Dover and Norfolk to South Wales, collectively supporting more than 850 people. There are also 3 Emmaus groups working towards the development of services in their areas. We understand that a home is more than just a roof over your head; it’s somewhere to belong, where you feel part of a community, and that’s what Emmaus offers.

About the role

We are seeking an Impact and Evaluation Senior Officer, working with the Impact and Evaluation Manager, Director of Partnerships and Federation Development and with federation members.The role will be central to the delivery of strategic commitment to work together to record, study, continuously improve and broadcast our collective impact.

It’s an exciting time for the Emmaus Federation as we roll out a new In-Form (salesforce) CRM system and interlinked Monitoring Evaluation and Learning (MEL) Framework.

The role will play a crucial part in implementing, gathering feedback and developing new systems and tools to be utilised by Emmaus communities.

The role will be varied in nature, one day might involve conducting interviews with people experiencing homelessness, then next providing support to a member of staff to improve a communities MEL practice, the following day might involve analysing a data set and writing a briefing paper.

Who are we looking for?

The Impact and Evaluation Senior Officer will play a key role in supporting the Emmaus federation to understand and demonstrates the impact of our work. 

The ideal candidate will have strong theoretical and practical evaluation skills coupled with the people skills to make this work accessible to a range of stakeholders.

They will need to be comfortable working as part of a remote team and able to travel to Emmaus communities across the UK to work with staff and companions.

What we offer

· £34,199 pro rata (based on a standard working week of 37.5 hours)

· Working hours: Can be delivered flexibly, Monday – Friday

· Contract: Permanent

· Pension: Stakeholder pension with employer contribution

· Annual leave: 25 days + Bank Holidays + 3 concessionary days leave

· Training & development: Individually tailored induction. Ongoing training and development

· Volunteering: 2 days allowance each year

· Employee assistance: 24/7 employee assistance scheme is available

· Flexible working: Options available, subject to the requirements of the role

· Life assurance: Death in service lump sum of 3 x salary

To apply

To apply for the role, please complete our application form and equal opportunities monitoring form and email us by 12pm on Wednesday 06 November 2024.

Please ensure you download the job pack and refer to the job description and person specification when completing your application form.

Those shortlisted will be invited to an interview conducted via Microsoft Teams on Monday 18 November.

If you would like to arrange an informal discussion about the role, please email us.

Equal Opportunities

Emmaus UK provides equal opportunity for all job applicants and employees and is committed to providing a work environment free of discrimination. We are dedicated to an inclusive culture, and we strive to create a workplace where teams of people with diverse backgrounds, characteristic, perspectives, ideas and experiences work together. We welcome applications from all individuals irrespective of age, race, gender, sexual orientation, ethnicity, religion or belief, disability, marital status or parental responsibilities.

To ensure fairness and consistency to select the best candidate for our roles, all our applications are anonymised up until an interview has been confirmed so that shortlisting is based solely upon the suitability of the candidate’s experience.

Family Support Worker

£23,000 pa + benefits (including 25 days annual leave, company car and pension)

This roles covers Thames Valley and the surrounding area.

Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.

About the role:

We are looking to appoint a Family Support Worker to deliver high-quality family support services as part of our Thames Valley Team.

Reporting to the Family Support Manager and working in partnership with health, education, and social care professionals, you will take responsibility for providing needs-led emotional, social, and practical support to families where a child/young person has a life threatening or terminal illness.

Having worked in a stressful and emotional environment you will have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss, and change - and how best to help others deal with its impact.

Location:

This role covers Thames Valley and surrounding areas. The role does require travel, however you have the freedom to plan your own diary around the demands of both the families you are working with, your team, and also any personal appointments you may need to attend.

What we’re looking for:

· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care.

· A warm, inclusive approach to achieving goals quickly and correctly.

· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines.

· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)

· A persuasive and open communicator, you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates

· A practical knowledge of diversity issues affecting children, young people, and their families – aware that being responsive to others needs and concerns, is essential.

What we offer:

We have a range of fantastic benefits that we offer our employees. If you’d like to find out more about these benefits and working with us, please visit our website. More information can also be found in our Candidate Pack.

We also have a fantastic learning and development programme - the Anne Harris skills development programme - in which we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be the best they can be, and feel a valued member of a high performing organisation.

Our Family Support Workers are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, and Introduction to Play.

The programme aims to provide a building block for you to individually tailor your own learning and development needs, with all family support workers having a foundation level of skills within their first year.

How to apply:

To apply please visit our website via the link.

Interview dates: Interview Dates to be confirmed.

Interviews will take place via Teams or in person with a date to be confirmed. We will only contact those applicants who have been successful.

There will be a requirement for flexible working and a full current driver’s licence to accommodate the team and family need. An enhanced DBS disclosure will be required for this post.

Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and a Best Companies One-Star rated organisation. Registered Charity No: 1070532

About the role: 

Reports to - Chair of Trustees 
Salary - £90,000 - £100,000 per year (pro-rata if part-time)
Contract - Permanent, 0.8FTE to 1.0FTE 
Location - London-based with some hybrid work possible. Travel within the UK as required by the role. 

Main purpose of the job:

The CEO is responsible for the growth, development and performance of the charity and for shaping and delivering an impactful and sustainable strategy in line with our mission and aims. They will be a key representative of Action Tutoring externally, including working to raise the profile of tutoring as an essential part of school education. 

Specific responsibilities relating to the role: 

Vision, Strategy and Delivery

• Working with the Board to agree the vision and mission
• Ongoing strategic development and delivery of the short term and long term strategic plans and vision
• Responsible for implementing the agreed strategy Ensuring the necessary organisation, systems and infrastructure are in place to meet the plans
• Working with the team to ensure delivery targets are met and that delivery is impactful and to a high standard

People and cultural leadership

• Overall people and cultural leadership, developing the team ensuring a positive working culture with behaviours that align closely to the charity’s values
• Ensuring operational excellence across the organisation Workforce planning so that we have the right people in the right roles to ensure successful delivery of the strategy
• Commitment to improving diversity, equity and inclusion across the organisation, drawing on best practice and leading on identifying areas for improvement

Finance and Fundraising

• Overseeing financial management of the charity
• Lead fund raising alongside Head of Philanthropy to ensure fundraising targets set by the Board are met
• Managing income and costs to secure the long term sustainability and viability of the charity

Advocacy

• Representing Action Tutoring externally to a range of stakeholders, including school leaders, policy makers, the media and funders, to raise the profile of Action Tutoring and awareness of the cause
• Contributing to government policies, helping to establish tutoring as an essential part of school education

Line Management

• Direct line management of the Senior Leadership Team and the Head of Philanthropy

Governance

• Working collaboratively with the Board to ensure the vision and mission are met and that the board is sufficiently informed to enable the Trustees to discharge their duties
• ​Ensuring robust and effective governance processes are in place and adhered to Responsible for Strategic Risk Management and reporting on this to the Board

Person specification:

• Proven track record as a CEO or Board-level senior leader, ideally in a non-profit organisation
• Experience in developing and executing strategic plans to achieve organisational vision and mission
• Strong communication and advocacy skills, with extensive experience representing organisations externally to various stakeholders (e.g. school leaders, partners policymakers, funders), and contributing to sector-wide policy discussions
• Understanding of the education sector, and the needs and drivers of stakeholders across the education space
• Commercial mindset, with proven success in fundraising to meet set targets and secure income for ongoing operations
• Experience in growing and evolving organisations to meet ambitious targets and in response to external changes, challenges and opportunities in your operating context
• Experience in an organisation with strong operational service delivery and an understanding of how to ensure quality, efficiency and impact in that context
• Ability to foster a positive working culture, aligned with Action Tutoring’s values
• Strong financial management skills, managing budgets, and ensuring long-term financial sustainability
• Knowledge of governance structures and experience in working closely with a board of trustees, including managing strategic risk
• Comfortable with data and committed to driving impact across the organisation

Personal attributes:

• Passion for addressing educational disadvantage and closing the attainment gap
• Collaborative mindset and the ability to build strong, constructive relationships with other organisations and charities, fostering collaboration and sharing of best practices
• High ethical standards and personal integrity, with a commitment to transparency and accountability in leadership
• Resilient and adaptable with the ability to thrive in an evolving and challenging external environment, and to adjust to shifts in the education landscape
• Strong commitment to fostering a diverse and inclusive working environment

Please see the attached job pack for more information on Action Tutoring and our benefits. Applications are taken via GatenbySanderson only. 

All We Can/Y Care International is looking for a Public Engagement Officer (London and South East) to join our small and dynamic team and make a difference through engaging churches in the region to help generate vital income to deliver our vision and mission. 

All We Can is an international development and relief organisation, working to see every person’s potential fulfilled. It was founded by the Methodist Church in the 1930s. 

Y Care International supports local opportunities for vulnerable young people and their communities across the globe, to change lives for the better. It was founded by Sir Terry Waite in collaboration with the YMCA movement in the 1980s.

From 1 September 2021, All We Can and Y Care International began a formal, strategic partnership – combining efforts to tackle poverty, inequality and injustice in some of the world’s most marginalised communities. We work as one organisational team, presenting as two unique brands, fulfilling two separate, but symbiotic, strategies.

At All We Can/Y Care International we want to see every person's potential fulfilled. We work through partnership alongside our global neighbours most impacted by disasters, poverty and injustice to enable flourishing and resilient communities. 

As Public Engagement Officer, you’ll play an important role making this vision a reality by engaging with churches through regional & national speaking engagements, networks, events, and new fundraising products with a view to help them raise funds for All We Can/Y Care to contribute to the overall fundraising target of the Acquisition Team. This role is 12-month fixed contract with potential to extend at the end of that period depending on the performance of the role and organisational circumstances at the time.

In this role you will:

• Seek and fulfil a variety of engagements in the London and the South East which engender loyalty and acquire short- and long-term income contributing to the fundraising target of £405k per year.
• Maximise income from Churches and Events
• Participate in All We Can’s presence at several conferences and events each year, inspiring current and new supporters through stalls, workshops, and stage time. 
• Build and develop new strategic relationships with ministers, lay workers, and key volunteers in Methodist Churches across the country, encouraging them into deeper income-generating engagement with All We Can.
• Collaborate with others in the Public Engagement Team to develop new resources and fundraising products to engage supporters and generate income

To be successful in this role, you will:

• Have experience of community fundraising involving relationship-building, planning, and generating a response to a call to action with experience of community fundraising in a Christian context being desirable. 
• Be a passionate and convincing public speaker, with experience of speaking/presenting in a Christian context; being a qualified preacher and/or worship leader in a church tradition would be an advantage but is not a requirement. 
• Have experience of generating and following up on new opportunities. Experience of project management in a professional context will be an advantage but is not a requirement.
• Have excellent oral and written communication skills and proven ability to communicate both stories and data.
• Excellent interpersonal skills, including an ability and willingness to communicate to diverse audiences. To be comfortable communicating to Christian groups and individuals. 

This role has an occupational requirement to be a professing and active Christian to fulfil the role and its responsibilities.

For full list of responsibilities and role requirements, please see the full application pack.

Diversity of our team across all various characteristics is important to us and to the mission of the organisation. Therefore, we look forward to receiving applications from groups underrepresented in the charity sector. If you would benefit from a conversation about the role and both organisations before you apply, please contact us via our website. 

Important note about completing your application – please read 

When submitting the application, you will be asked to submit your CV and answer four competency-based questions. There’s no specified length for the answers and we ask you to use your judgment to balance between giving us as much information as needed and being succinct. Only applications that answer the questions will be considered. We’ll not consider answers which say ‘Please see the CV’ or similar. The scoring is primarily based on the answers to the competency-based questions, so please ensure that you showcase your skills and experiences fully through those answers.

The purpose of having those questions in the application process is to assess your skills and suitability for the role. Therefore, we would ask that you answer the questions on your own without use of aids like generative AI as much as possible. We recognise that neurodivergent people and people with some other characteristics can benefit from use of AI, so we don’t prohibit it entirely, but ask you to do it wisely and show as much of your talent as possible in your work so we can choose the best candidate for the role which will help us greatly to deliver our vision and mission. If you’re using generative AI as a form of a reasonable adjustment, we would be grateful if you could let us know. 

QuarterFive are delighted to be partnering with The Orpheus Centre, which supports young disabled adults to live and work as independently as they are able. They do this through developing their confidence and independent living skills, using arts-based, bespoke learning, work experience and supported living programmes delivered from their base in Surrey. All of their learners are learning disabled and some are also physically disabled.

The Orpheus Centre is located at a beautiful converted farm that provides teaching and performance spaces and self-contained accommodation. However, their success in enabling these young people to thrive means that they are over subscribed every year and have outgrown the current facilities.

The capital appeal will convert a building next to the Centre to allow for more learners to enrol, in particular more learners with more complex needs. Currently, the quiet phase is projected for 2024-2027, with the build phase being projected for 2027-2029.

The Head of Capital Appeal will sit on the SMT, reporting to the CEO, and be responsible for leading a small team of fundraisers also dedicated to raising funds for the build. While there will be a team to support, the Head of Capital Appeal will spend most of their time personally fundraising as well. There are existing opportunities, including a well-connected President (also the Founder), a Capital Appeal Committee which will be set up, and an existing pool of donors. A focus on new business, however, will also be crucial for the success of the project.

As Head of Capital Appeal, you will: 

• Develop, implement and monitor the private and public phases of the capital appeal strategy to enable the Orpheus Centre to meet the appeal target
• Establish a high performing capital appeal committee of volunteers to cultivate and steward potential significant donors
• Deliver target income from a range of sources, primarily major donors, trusts and foundations and statutory sources, but not discounting other viable income streams
• Personally secure significant major gifts for the capital project
• Design, recruit and lead a team of fundraisers to support on fundraising for the capital project
• Research and identify potential funders for the capital project
• Work closely with the build project team, to ensure clear communication between the funding and the building of the project
• Provide timely reports for Senior Management Team and Trustees to facilitate effective cash flow management and decision making

Ideal skills and experience:

• Significant experience in a senior high value fundraising role
• Demonstrable experience of securing 5- and 6-figure major gifts
• Extensive track record in working with trusts, major donors and statutory funders
• Experience of line managing teams of fundraisers
• Ability to adapt to different audiences, including donors, senior volunteers, team members, learners and all colleagues in the wider organisation
• Experience in managing senior level volunteers and fundraising committees
• Understanding of disability language and issues
• Ability to demonstrate an appreciation of the arts

Benefits include:

• 30 days annual leave in addition to bank holidays
• 6% employer pension contribution (5% employee contributions)
• Enhanced maternity leave
• 5 days paid sick leave in a rolling 12-month period
• 3 days paid time off for dependents per year
• Free staff lunches
• Employee Assistance Programme

Interviews are scheduled for Thursday 7th November (on-site). If you require any reasonable adjustments, or have any questions/require flexibility regarding date/time, please contact Emily Birch at QuarterFive. 

The Orpheus Centre are committed to advancing equality of opportunity, respecting and celebrating difference, eliminating discrimination, harassment and victimisation and fostering good relations between all who work, learn or use our services. We want to ensure we recruit the full diversity of people at Orpheus and all are able to reach their full potential.

Orpheus have five Diversity and Inclusion Champions: BAME, LGBTQIA+, Ability/Disability, Wellbeing, Family, and Menopause. Throughout the year, they work with staff to promote a positive environment and culture, so all can bring 100% of themselves to work.

The Orpheus Centre is proud to be a disability confident employer. They have made a positive commitment to employing disabled people. Reasonable adjustments will be made to the recruitment procedure as required in consultation with the applicant to ensure no-one is disadvantaged because of their disability. If a disabled person is selected for a position, reasonable adjustments will be made to the workplace, including premises and equipment, work duties and practices or policies, as appropriate. All disabled applicants who meet the minimum criteria for the role as set out in the role profile and person specification will be considered for an interview.

Marie Curie is the UK's leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they're likely to die from.

We are looking for two Retail Operations Administration Assistants. A full time 6 month fixed term contract, and a 28 hour per week permanent role. The roles are office based in our small and busy office situated above our Swindon warehouse.
As a Retail Operations Administration Assistant your role will be to proactively assist the retail team in ensuring the 130+ Marie Curie high street shops across the country trade efficiently, effectively, and compliantly. Duties will consist of a range of administrative tasks to support the team, including product ordering, supplier relationships, SharePoint maintenance, Complaint & incident management, maintaining records, reporting and other ad-hoc duties to support commercial activities.

You will be responsible for:
- Producing and distributing daily sales & KPI reports.
- Handling of all complaints, incidents, accidents, and safeguarding issues Providing welfare checks to teams, ensuring all relevant information is gathered and escalated as needed, with the available support put in place.
- Sourcing equipment and consumables, selecting the most price effective options and delivery SLAs with suppliers. Placing purchase orders, communicating delivery times, and ensuring delivery targets are met.
- Maintaining records and systems in accordance with the requirements of the retail team, including SharePoint and Vantage, to ensure efficient management of information
- Monitoring and maintaining Volunteer training records, ensuring it is accurately completed and recorded and if not, supporting the retail managers to ensure the training is delivered effectively.
- Building and maintaining relationships both with external and internal stakeholders.

Key Criteria:
- Excellent Organisational Skills with Attention to detail
- Excellent written and verbal communications skills
- Ability to organise own workload to meet changing deadlines
- Responsible and reliable, with the ability to work without supervision
- Comprehensive knowledge of Microsoft packages, word, excel, PowerPoint, Email, and internet
- Emotional intelligence and creative problem solver
- Willingness to work as part of a team to achieve common goals

Application & Interview Process
- As part of your online application, you will be asked for a CV and covering letter. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.
- Close date for applications: 17th November. We encourage early applications as we will be conducting screenings in advance of the deadline. Interviews will be conducted WC 25th November.

Salary: £20,821.00- 22,088.00 per annum pro rata
Contract: 28 hour per week permanent role & full time 6 month fixed term contract
Based: This role is office based in our Swindon Retail Operations site.

Benefits you'll LOVE:
- Flexible working. We're happy to discuss flexible working at the interview stage.
- 25 days annual leave (exclusive of Bank Holidays)
- Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
- Loan schemes for bikes; computers and season tickets
- Continuous professional development opportunities.
- Industry-leading training programmes
- Wellbeing and Employee Assistance Programmes
- Enhanced bereavement, family friendly and sickness benefits
- Access to Blue Light Card membership
- Subsidised Eye Care

Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.
We're happy to accommodate any requests for reasonable adjustments. Please email any requests to [email protected]

Senior Corporate Partnerships Officer

Salary:  £29,217 per annum

Hours:  37.5 hours per week, 1-year fixed term contract

Location:  Gravesend DA11 7HQ / Swanscombe DA10 0AB and occasionally work from home

ellenor is a charity and a specialist palliative care provider for adults and children in Dartford, Gravesham and Swanley, and for children across the London Borough of Bexley.  The Organisation has In-patient, Community, Wellbeing and therapeutic services at Northfleet.

We are looking for a Senior Corporate Partnerships Officer to help us grow sustainable income from businesses and build strong, purposeful partnerships. In this role, you’ll focus on securing new business and sponsorships, maintaining excellent relationships with existing partners, and finding opportunities for growth. You’ll also assist in managing the corporate budget with the support of the Corporate Partnerships Manager.

If you’re looking for a rewarding role where you’ll make a real difference in providing care and support when it's needed most, we’d love to hear from you!

Essential Requirements:

· Educated to GCSE level or equivalent professional experience.

· Proven success in securing new corporate business.

· Skilled in researching leads, managing pipelines, and account management.

· Experience in event, project, and campaign management.

· Track record of exceeding income targets.

· Ability to create and present proposals confidently.

· Excellent verbal, written, organisational, and time management skills.

· Strong relationship management and customer service.

· Confident in using CRM databases and proficient in Word, Excel, PowerPoint, and Outlook.

· Access to own vehicle with valid driving license and business insurance.

How to apply:

By application form, either online or downloadable from our website or by submitting a CV and cover letter, CVs without a cover letter will not be considered.

This post is subject to Standard DBS clearance.

Closing date: 8 November 2024

Applications will be reviewed on an ongoing basis. Therefore, if you are interested, kindly submit your application at your earliest convenience as the vacancy may close prior to the closing date.

At ellenor, we are committed to acknowledging and celebrating our differences, fostering an inclusive environment for all. Join us in building an outstanding and diverse team dedicated to supporting our patients and their families during one of life's most challenging times.

Job Summary

CAAS provide an ADHD and Autism Support Service for the 8 boroughs of NW London, from our base in Eastcote, with a team of Support Workers.  Our work includes offering information, advice, and support to ADHD / autistic people, their families, and professionals in NW London, with the aim of improving quality of life and developing neurodiverse-aware communities.  Some of the support is offered through one2one meetings, some of the support is provided through groups and courses which aim to increase understanding and awareness, and provide opportunities for peer support, and some of the support is offered through training and workshops to educate professionals and drive for accommodations to be made to services to allow greater access for our client group.

The Family Team Lead will assist the Family Service Manager in overseeing the operational running and leadership and management of our Family Team at our centre in Eastcote.

The Family Team Lead will be responsible for the line management of some of our Family Support Workers, as well as the direct delivery of services, including being the lead facilitator on some of our parenting courses.  As such, we are looking for a friendly, organised and hard-working individual. The role requires strong administrative skills, excellent communication skills and a drive to ensure everyone who seeks support from us has the best possible experience. If you’re passionate about supporting neurodivergent people and their families, then this is an ideal opportunity for you.

There is no requirement for any experience of, or understanding of, autism / ADHD, as we will provide training on the conditions.  This role will best suit someone who is very organised, who is able to task switch easily between line management, project management, client facing support work, group facilitation, course content creation and strategic and operational planning activities, and who is able to interact with a high number of clients and staff each week in order to ensure the sufficient number of appointments are provided to meet our funder requirements. 

The ideal candidate will possess experience working with vulnerable individuals and demonstrate confidence, composure during crises, quick thinking, and adaptability. A genuine acceptance of diversity and a keenness to learn are essential.

This role would suit someone with a key worker, social worker or teacher background.

Key Responsibilities – Project Lead

Line Management

· Organise and lead regular meetings for team members, including case management and monthly performance review meetings, fostering a culture of continuous improvement.

·Supervise the Family Team staff in fulfilling their own job descriptions, supporting their professional development and ensuring the effective use of resources

· Develop good knowledge and understanding of the services for which you are accountable, and to ensure the implementation of better practice initiatives

· To ensure that the Family Team work collaboratively to manage and lead their clients in an effective way, in line with best practice and CAAS values, making a positive difference to the people we support whilst improving their outcomes

Project Management

· Support the Family Services Manager in planning, mobilising and delivering projects to better support clients across NW London

· Develop key relationships with professionals and funders in NW London to ensure effective mobilisation, communication, delivery and evaluation of projects

· Prepare risk management, quality assessment and process documents to ensure projects are delivered safely, effectively and in line with our policies and procedures.

Family Services Development

· Support the Family Services Manager in driving forward the family team strategic and operational plans, so that our family services remain impactful, user led, accessible and current.

· Ensure output, outcome and impact measures are considered, maintained and evaluated across staff and across projects to ensure continuous performance improvements.

· Provide first line safeguarding guidance to the team, to support them in delivering appropriate, safe and compliant safeguarding of all who access family services

· Deliver a programme of ongoing resource review and development, to ensure the PowerPoints, resources and tools used by the team in the delivery of their work are up to date, appropriately branded and effectively stored on our system

· Lead a programme of ongoing professional development within the team, to ensure that the different skills, knowledge and experience within the team is cascaded throughout the team, and new learnings and ways of doing things incorporated. 

· Support the development of a ‘Client Voice’ project to identify how best we can hear and respond to feedback from family clients that we serve – and those that we don’t currently serve – so that our services can be tailored and effective for our wide community. 

Key Responsibilities – Supporting Families – Direct support of families

Providing individualised support

· Offer one to one support as requested by families and professional agencies, e.g. by supporting families in preparing for or attending meetings with schools/health/social services etc. 

· Diligently record actions and monitor client progress using live reporting software, and assess risk and accommodation needs of the clients, to support their individual needs and protect them.

·Promote CAAS parenting resources, both in person and online.

· Develop knowledge and relationships of regional voluntary and statutory organisations and be able to signpost families to local agencies as necessary. 

Facilitating Workshops and Training

· Deliver training to professionals in schools, education settings and the community.

· Facilitate CAAS specialist parenting courses, such as our Understanding Autism course. 

Drop-In Support Co-ordination

· Our drop-in support service is the bedrock of our family support work, and we have offered drop-in support sessions for parents for over 20 years.  Our drop-in support service has grown in the last year, and now encompasses daytime and evening groups, both in our centre and online.  You will act as the lead facilitator for the overall project, sharing best practice across the different elements of the service, evaluating its effectiveness for those we serve.

Key Responsibilities – Liaison and Consultation

Outreach and Representation

· Serve as a representative of CAAS to advocate for organisational interests and services, as well as to voice client concerns and ensure their needs are addressed.

·Participate in community outreach efforts, including attending SEND specific local events

· Liaise with local professionals to create and sustain partnerships and coordinate services.

· Engage with statutory and volunteer services within the borough, such as health, social care, and Carers support services, to establish a support network.

· Attend charity events, networking promotions, and exhibitions to maintain and develop professional relationships.

Knowledge Management and Advocacy

· Remain up to date with all organisational services for accurate representation and consultation.

· Stay informed about existing support services in NW London.

· Keep abreast of national and local trends and developments affecting ADHD / autistic children and their families, identifying opportunities to raise awareness and develop suitable services and support.

Key Responsibilities - Organisational

Client Documentation and Communication

· Provide written reports as required by professional agencies and CAAS and develop appropriate project-specific monitoring or reporting requirements.

· Enforce and comply with GDPR standards for all data handling and communications.

· Uphold a neuroaffirmative approach in all communications, aligning with CAAS brand language and aesthetics.

Professional Development and Team Collaboration

· Comply with policies, procedures, guidelines, and codes of practice as laid down by CAAS and the Law.

· Participate in monthly supervision to enhance service quality and personal development.

· Attend, contribute to and lead a range of meetings with colleagues across the organisation, offering insights and feedback.

· Attend and deliver staff training throughout the year to remain updated with best practices and organisational procedures.

Other Responsibilities

· To carry out other tasks appropriate to the post and as agreed with the Family Services Manager.

· To actively participate in and undertake training and development of self and others.

Please note job descriptions only reflect 80% of a role and are not an exhaustive list of duties. You are expected to carry out other activities that are within the scope of the role.

Person Specification - Essential

· Previous experience managing people and projects.

· Experience of co-production that values the expertise and experiences of all stakeholders, ensuring that services are more responsive to the actual needs and preferences of those they are intended to benefit.

· Have clear and confident communication skills, to represent the organisation effectively both internally and externally.  Demonstrate openness and authenticity through communication, embodying CAAS Values including integrity, valuing difference and foster trust and respect.

· Robust knowledge and experience of safeguarding practices and risk management.

· Be well-informed about reasonable adjustments, strategies, and coping mechanisms to support the needs of neurodivergent people.

·Show the ability to manage a diverse workload with competing demands

· Exhibit the ability to monitor and evaluate work effectively.

· Be proficient in computer software, as much of the work is managed through technology and computer systems.

Person Specification - Desirable

· Have experience or knowledge of working with neurodivergent children and their families, including an understanding of the challenges faced.

· Qualified facilitator / demonstrable experience in facilitating groups and delivering training.

· Voluntary Sector Experience.

· Counselling, facilitation, or coaching skills.

Equal Opportunities

CAAS recognises the positive value of diversity, promotes equity and challenges discrimination. We welcome and encourage job applications from people of all backgrounds, including applications from Black, Asian and Ethnic Minority communities, people who identify as having a disability, and LGB+, Trans and non-binary candidates.  

We also recognise the value of flexible working, so will consider different types of flexibility (such as term time, annualised or compressed hours, and a minimum requirement of 60% working in the office for all staff), as well as the possibility of offering the role on a job share basis. 

CAAS is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.  The successful candidate will be required to undergo an enhanced DBS disclosure. 

PLEASE NOTE WE FOLLOW SAFER RECRUITMENT PROCESSES, SO WE WILL NOT ACCEPT CVS INSTEAD OF APPLICATION FORMS. TO APPLY FOR THIS ROLE YOU MUST FILL IN THE APPLICATION FORM ON THE VACANCIES PAGE OF OUR WEBSITE

Are you a dynamic, motivated and committed professional who values making change, empowering others and enjoys seeing the positive impact of their work? Are you looking for a new challenge which gives you the opportunity to be creative and start a new project to benefit under-represented student groups? You could be the person we are looking for.

The University of Surrey Students' Union is advertising for a Student Voice Coordinator (Networks) to join our team of open-minded, flexible and values-led staff. 

The Student Voice Coordinator (Networks) will lead on the launch of the Union’s Student Networks project, support Network leaders and volunteers to develop and grow their memberships, and to run meetings, events, and campaigns where relevant to improve equality of opportunity at the University.

Overview

Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives. Our core values are ‘Be open, be compassionate and be bold’ and our teams apply these daily, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options.

Our Team Leaders here at Change Grow Live play an integral role in ensuring an effective service provision for our service users by creating a focused culture, engaging staff to provide an innovative and continually improving service and provide leadership, support, and development to a wide range of staff.

We have an exciting opportunity for Team Leader to join West Sussex Drug and Alcohol Wellbeing Service. The post holder will be managing a team based in Bognor Regis and Chichester in West Sussex.

Where: Chichester and Bognor Regis

Full Time Hours: 37.5 per hours 

Full Time Salary Range: £34,700.09 - £36,635.38 (pro rata for part time hours)

 About the role: 

• Operational line management of a team of staff which includes supervision (with reflective practice), appraisal, performance and sickness management as well as ensuring staff follow CGL and external policies applicable to their roles. 

• Empowering staff to promote hope, empowerment, choices, control, and opportunities that assist service users reaching their full potential as individuals and community members. 

• Work with your team and Designated Safeguarding Lead (if not your role) to ensure that the practices within the team/service enable identification of service users, children and families who are at risk. Ensure that staff are competent in the delivery of interventions that reduce risk to service users. 

• Support staff to improve service user outcomes through observed practice, providing timely values-based feedback. 

• Lead on the recruitment, selection and induction of staff.

About you: 

• Educated to degree level or equivalent relevant experience. 

• Knowledge and experience of developing and leading health and social care services and delivering services which evidence high performance and quality standards. 

• Significant experience of leading teams who work with families where children are subject to social care intervention. 

• Knowledge of current legislation surrounding children, young people, and safeguarding practice 

• Able to lead, inspire and develop a team. 

• Excellent verbal and written communication skills and able to use common MS Office applications (Word/Excel/Outlook)

What we will give to you: 

25 days holiday (+ bank holidays) rising by 1 day for each years’ service “Capped at 30 days”. 

• Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme 

• Contributory pension scheme 

• A great selection of benefits incl. discounts for shopping, cinema, holidays, etc. 

• A friendly and supportive team 

• Training, career development & progression opportunities 

Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role. 

If this sounds like you and you’d like to begin your journey with Change Grow Live, then we’d love to talk to you

Closing Date 10/11/2024

If you have any questions on this opportunity that you would like to talk through please contact us.

This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.