Volunteer trustee volunteer volunteer roles in London

ABOUT CHILDREN WITH VOICES

Children With Voices is a grassroots children's charity with over 25 years of experience supporting children and families across London. Based at Fawcett Estate Community Hall in Clapton, Hackney, we run a Community Food Hub, alternative education, SEN support, and community programmes including Jumping Beans. We have supported over 100,000 families and are recognised nationally for our work.

ABOUT THIS ROLE

Behind every programme we run and every family we support, there is careful administration keeping everything in order. We are looking for a Volunteer Admin Coordinator to be that backbone — someone who takes ownership of the detail, keeps our systems running, and makes sure the rest of the team can focus on delivery.

This is an ideal role for someone who is highly organised, discreet, and takes real pride in getting things right.

KEY RESPONSIBILITIES

Day-to-Day Administration

• Manage correspondence, scheduling, and general administrative tasks across the organisation

• Maintain accurate records, databases, and filing systems in line with GDPR and data protection requirements

• Support the preparation of reports, meeting notes, and key organisational documents

Operational Support

• Support the Operations Manager with administrative aspects of HR, finance, and governance

• Help coordinate onboarding for volunteers and new team members

• Track outputs, attendance, and impact data for monitoring and evaluation

Communications & Coordination

• Act as the first point of contact for internal queries — directing people quickly and clearly

• Maintain shared systems and tools so information is easy to find and act on

• Support communication between teams, leadership, and external partners

Governance & Compliance Support

• Help prepare materials for Trustee and leadership meetings

• Support safeguarding admin — DBS checks, consent forms, and record keeping

• Flag gaps in processes and help develop simple, workable solutions

WHO WE'RE LOOKING FOR

• Highly organised with strong attention to detail

• Reliable, discreet, and trustworthy — able to handle sensitive information with care

• Strong written and verbal communication skills

• Confident using digital tools and office systems (Microsoft Office, Google Workspace)

• Able to manage their own time and follow tasks through to completion

• A team player who also takes initiative when needed

• Committed to the values and mission of Children With Voices

This is a voluntary role with real responsibility. We need someone reliable and thorough who takes pride in the detail. You will be supporting a team that serves some of Hackney's most vulnerable children and families — and that matters enormously to us

Connect: North Korea works with North Korean escapees to recover, rebuild, and succeed. We were established in 2018 to address the complex challenges North Koreans face in building new lives after escaping the North Korean regime and reaching safety.

We are seeking a Legal Trustee to join our Board of Trustees at an exciting stage of growth. As we scale our programmes and deepen our impact in the UK and internationally, we are looking for an individual with strong legal expertise to support our governance, regulatory compliance, and strategic development.

If you have a legal background, this is an excellent opportunity to play a highly rewarding role in supporting our mission. The successful candidate will help ensure robust governance, provide legal insight on risk and compliance, and support the organisation to grow sustainably. Individuals are sought who have a strong empathy with our work and vision and share our values and commitment to social and racial justice. 

CNK’s small Board of Trustees is committed, friendly and comprises trustees from a broad range of professional and personal backgrounds at different points in their careers. If you are invested in CNK’s mission and from a legal background but have questions about the role or are unsure if your experience matches the criteria below, please do get in touch for an informal conversation.

ROLE DESCRIPTION

POSITION: Legal Trustee

LOCATION: Remote / 78 Coombe Road, New Malden, KT3 4QS

We usually hold board meetings online, but this is open to change.

COMMITMENT: 2 – 3 hours per month. We hold one annual away day we’d expect the board to attend.

Our Board meets every quarter for 2 hours. There is expected support between meetings. Our terms are capped at 3 years with potential for renewal for one additional term.

RESPONSIBILITIES

• Contribute to good governance and strategic decision-making, ensuring the Board fulfils its responsibilities in line with our constitution, governance framework, and applicable legislation.

• Provide legal insight and oversight on regulatory compliance, risk, and organisational development, ensuring alignment with relevant legal frameworks

• Support the Board in maintaining high standards of governance, accountability, and transparency

• Use your networks and influence to promote the charity’s mission, acting as an ambassador to build relationships with donors, partners, and advocates.

• Work collaboratively with fellow trustees and the Chair to maintain a supportive, ambitious, and effective governance environment.

ESSENTIAL SKILLS

• Demonstrable experience in a legal role (e.g. solicitor, barrister, in-house counsel).

• Understanding of legal and regulatory frameworks relevant to charities

• Interpersonal and relationship-building skills and comfortable in an ambassadorial role.

• Demonstrable communication and teamwork skills with proven ability to foster and promote a collaborative team environment.

• Able to make difficult evidence-based decisions, negotiate challenging conversations, and be able to balance competing interests

• Experience working or volunteering in diverse and cross-cultural environments.

DESIRED EXPERIENCE

• Experience of charity law, regulatory compliance, or governance

• Lived experience of migration or of a refugee background is highly desirable.

• Korean speaker

• Be actively engaged in refugee and migrant rights, social change, and/or a related field

OTHER REQUIREMENTS

• Due to the nature of CNK’s work with people in vulnerable circumstances, including at times children, a DBS or criminal record check is required for this role, although a criminal record is not necessarily a barrier to working at CNK. 

• Candidates are required to commit a minimum of 2-3 hours per month to this role for at least one term of three years. 

• Charity trustee positions are unpaid voluntary roles. Any reasonable expenses will be reimbursed inline with CNK’s expenses policy. 

CNK’s values are rooted in inclusivity and equity and we encourage applications from people of all ethnicities, working ages, genders, sex, sexual orientations, faiths (or non), marital status (or non) and pregnancy status. People with refugee or asylum-seeking backgrounds are experts by experience and are particularly encouraged to apply. 

We also respect that people’s identity is not defined by their past experiences and do not expect candidates to describe their lived experience during the interview process unless they wish to. 

HOW TO APPLY

Please send a CV and cover letter for the attention of Emma Shore, Chair of the Board of Trustees. Interviews will take place on a rolling basis. 

We are Looking for 1 – 2 Exceptional Volunteers! Use your expertise to help shape the future of care for children and families who need us most. Shooting Star Children’s Hospices is recruiting Non-Executive Members for our Income Generation Committee – inspiring leaders who can bring sharp insight, sector know-how and big-picture thinking to drive our fundraising, marketing and communications strategies forward. If you are experienced in the charity sector, passionate about fundraising and ready to make a strategic impact that genuinely changes lives, we would love to hear from you.

Duties and Key responsibilities

• Provide strategic insight, constructive challenge and guidance across income and marketing priorities.
• Share sector knowledge to enhance the quality and effectiveness of the income portfolio.
• Support the development of ambitious, innovative and sustainable fundraising approaches.
• Champion best practice in fundraising and marketing.
• Work collaboratively with Trustees, senior leaders and fellow committee members.

Essential Skills and Experience

• Experienced in the non-profit sector, with substantial insight into the realities, challenges and opportunities of income generation today.
• Specialised in at least one (ideally more) of the following areas: Digital fundraising: digital acquisition, online giving, digital optimisation. Supporter journeys and engagement: insight-led supporter experience design. High-value fundraising and major campaigns: strategic planning, mobilisation, creative development, impact storytelling
• Forward-thinking: able to consider the bigger picture and ask the right questions to support informed decision-making.
• Collaborative and values-led, contributing constructively while upholding the organisation’s mission and values.
• Committed to volunteering, motivated to use their expertise to make a meaningful difference.

ABOUT CHILDREN WITH VOICES

Children With Voices is a grassroots children's charity with over 25 years of experience supporting children and families across London. Based at Fawcett Estate Community Hall in Clapton, Hackney, we run a Community Food Hub, alternative education, SEN support, and community programmes including Jumping Beans. We have supported over 100,000 families and are recognised nationally for our work.

ABOUT THIS ROLE

As we grow, we need an experienced Operations Manager to help us run well behind the scenes — so everything on the frontline can keep delivering. This is a meaningful voluntary leadership role for someone with professional experience in operations, HR, or management who wants their skills to count for something real.

You will work closely with the CEO and senior team to ensure the organisation runs efficiently, compliantly, and in line with our values.

KEY RESPONSIBILITIES

Operational Oversight

• Lead and coordinate day-to-day operations to ensure efficiency and alignment with organisational goals

• Support departments to stay aligned, compliant, and focused on delivery

• Identify opportunities to streamline processes, maximise resources, and improve impact

HR Oversight

• Oversee HR policies, compliance, and staff wellbeing in line with UK employment law and safeguarding requirements

• Support recruitment and onboarding — fair, inclusive, and safeguarding-compliant

• Provide HR guidance to managers and staff; escalate to external expertise when needed

• Maintain oversight of volunteer engagement and HR record keeping

Finance Oversight

• Supervise the Finance Coordinator (10 hrs/week) and provide accountability for financial administration

• Monitor budgets, financial reports, and expenditure in line with charity governance standards

• Ensure accurate, timely reporting to the CEO and Trustees

• Liaise with accountants, auditors, and external advisors as required

Leadership & Governance

• Work alongside the CEO, Trustees, and senior team to align operations with organisational strategy

• Provide assurance of compliance with safeguarding, data protection, charity law, and employment legislation

• Model organisational values of safeguarding, equity, inclusion, and community impact

WHO WE'RE LOOKING FOR

• Experience in operations, management, or a related professional field

• Working knowledge of HR processes and UK employment law

• Financially literate — comfortable with budgets, reports, and financial summaries

• Familiar with charity governance, safeguarding, and compliance requirements

• Confident, values-led, and able to hold accountability with care

• Highly organised, reliable, and able to manage competing priorities

• Committed to equity, inclusion, and community impact

This is a voluntary senior leadership role — unpaid, but with real scope and real responsibility. We are looking for someone who brings professional-level experience and wants to use it in the service of children and families in Hackney.

Job description

The Pastoral and Environmental Network in the Horn of Africa (PENHA) is an African-led and inspired charity, established in 1989.  Its mission is to reduce poverty among the pastoralists in the Horn of Africa through the empowerment of communities and to foster sustainable and dignified livestock-based and non-livestock-based livelihoods. In the UK, it works with the Horn diaspora community through youth mentoring and leadership programmes. 

PENHA’s Aims and Objectives

• Sustainable livelihoods require a coordinated approach at the grassroots and policy levels. PENHA, therefore, commits itself to two goals:
• The social, cultural and economic integration of pastoral and agro-pastoral communities in the Horn of Africa
• Dynamic, diversified and sustainable pastoral and agro-pastoral livelihoods, with expanded access to information, technology, education and training
• A full and equal role for pastoral and agro-pastoralist women in public and economic life
• Peacebuilding and conflict prevention
• Development of links with the diaspora in the UK

PENHA has a team in the London Office and country chapters in the Horn of Africa region – in Ethiopia and Somaliland but works with partners in Sudan, Eritrea and Uganda as well as international partners outside the Horn of Africa.

In the UK, PENHA has a Board of Trustees, a number of research associates, volunteers and an international Advisory Group. PENHA Board of Trustees is looking for three trustees to join the London-based Board with experience in one of the following areas:

• A legal background, with financial and risk management experience;
• Knowledge of branding, marketing and fundraising, including the use of social media;
• Knowledge of the charity sector and employment law in the UK.

In addition, candidates should have an understanding of the context within which charities operate, ideally with some experience of the Horn of Africa region.

The post is unpaid and the time commitment is four to six meetings per year, with attendance at other occasional meetings and events as a representative of the charity.

The Board is responsible for submitting the Annual Report and Accounts to the Charity Commission and to Companies House. As a small charity, trustees contribute actively as part of a team in giving firm strategic direction to the organisation, setting overall policy, defining goals, setting targets and evaluating performance against agreed targets. PENHA is currently undergoing a new strategy development process and the candidate will help steer the organisation through the challenges ahead.

In addition, Board members are responsible for:

• Ensuring that the organisation complies with its constitution/memorandum and articles of association, charity law, company law and any other relevant legislation or regulations
• Ensuring that the organisation pursues its objects as defined in its governing document
• Ensuring that the organisation applies its resources exclusively in pursuance of its objects
• Safeguarding the good name and values of the organisation
• Ensuring the effective and efficient administration of the organisation
• Ensuring the financial stability of the organisation
• Protecting and managing the property of the organisation, and to ensure the proper investment of the organisation’s funds
• Appointing the senior staff and  monitoring their performance

Application Instructions

Are you interested in the causes we stand for and in joining the PENHA Board of Trustees? Please send your CV and cover letter to our UK Office Manager before 10 August 2026. If deemed necessary, we may start actioning applications/interviewing before the closing date.

PENHA is a charity registered in England in 1992 with the Charity Commission Registration Number
1038957

Young Enterprise is the UK’s leading youth charity specialising in enterprise and financial education. Our vision is that every young person, regardless of their background, is given the opportunity to develop the skills, confidence, and mindset they need to thrive in work and life.

Since our founding, we have supported 7.2 million young people through enterprise and financial education programmes, including 1.1 million who have started Young Enterprise businesses. As a founding member of Junior Achievement Worldwide, we are part of a global network spanning more than 100 countries, preparing young people for success in a global economy.

We are seeking an exceptional individual to become Chair of our Board of Trustees at a pivotal point in our journey. This is a highly influential role, offering the opportunity to lead our Board, support our CEO and senior leadership team, and champion our ambitious 2024–2030 Transforming Futures strategy.

This strategy aims to ensure that every young person has access to the financial education, enterprise capability, and work readiness they need to succeed, while deepening our impact on those facing the greatest barriers.

We are looking for a strategic and well-connected leader who can:

• Lead and inspire a high-performing, diverse Board of Trustees

• Strengthen relationships with government, policy makers, funders, and corporate partners

• Support fundraising and advocacy through strategic introductions and influence

• Ensure excellence in governance, safeguarding, compliance, and financial sustainability

• Act as a visible ambassador for Young Enterprise nationally and internationally

We are particularly interested in hearing from candidates who bring:

• Significant leadership experience at Board or executive level in charity, corporate, or public sectors

• A strong personal commitment to improving life chances for young people

• Credibility and networks among senior decision makers, funders, or policy influencers

• Strategic leadership and governance expertise

• Experience in fundraising, public affairs, or policy advocacy (desirable)

• An interest in education, youth development, enterprise, or social mobility

Above all, we are seeking someone who shares our vision and values and is passionate about helping young people, particularly those facing the greatest barriers, build successful futures.

The successful candidate will chair six Board meetings per year (primarily London-based), participate in events, visits, and stakeholder engagement, and commit approximately 1–2 days per month. This is an unpaid role, but reasonable out-of-pocket expenses will be reimbursed. The initial appointment is for three years, with the possibility of reappointment for an additional term of three years.

Young Enterprise is committed to diversity, equity, and inclusion, and we strongly encourage applications from individuals whose backgrounds reflect the diverse communities and young people we serve across the UK.

Keeping Young People Safe

We are committed to keeping young people safe. All successful candidates will undergo an enhanced DBS (England & Wales) check and receive safeguarding training.

At Young Enterprise, safeguarding is at the core of everything we do. We are committed to promoting the welfare of children and vulnerable adults. All successful candidates will receive ongoing safeguarding training throughout and be expected to uphold excellent safeguarding practice at all times.

How to Apply:

Please refer to our information pack for full details.

If you would like to play a transformational role in shaping the futures of young people across the UK, please send:

• An up-to-date CV (PDF format)

• A supporting statement (maximum two sides of A4) outlining your suitability for the role, based on the essential criteria in the person specification

Applications should be received by 23:30 on 21 June 2026. Interviews will be held between 29 June and 3 July 2026.

For further information, applicants are encouraged to review Young Enterprise’s Annual Report & Accounts and Transforming Futures Strategy.

At YE we are passionate and committed to keeping your data safe and secure.  Full details can be found in the YE People’s Privacy Notice.

Join us at this exciting moment and help empower the next generation to succeed.

The Role

As ORCD UK's founding Social Media Volunteer, you will be responsible for building the organisation's presence on Instagram and LinkedIn from zero and for growing an audience of donors, diaspora supporters, trustees and NGO partners.

You will not be starting from a blank page. ORCD UK has prepared a complete Social Media Toolkit with a 12-week content plan, 30+ ready-to-post captions, Canva design instructions, a hashtag strategy, and WhatsApp broadcast guidance. Your job is to execute it, and to bring your own creativity, judgment, and digital instincts to make it impactful.

This is not a generic charity volunteer role.

ORCD has delivered over $100 million in humanitarian aid across Afghanistan since 2012. It is the first Afghan NGO with UN ECOSOC Special Consultative Status. Its partners include UNICEF, WFP and WHO.

ORCD UK will be the UK entity of ORCD Global. We have no social media presence but we have an extraordinary story, a clear strategy and a ready-made toolkit and we need someone with the skills to tell it.

What You'll Actually Do

Week to week:

• Create and schedule 4–5 Instagram posts per week using ready-made copy and Canva templates

• Post 2–3 times per week on LinkedIn with a more professional tone

• Manage ORCD UK's Instagram Stories daily: polls, facts, countdowns, quotes

• Build and maintain a WhatsApp broadcast list: sending 1–2 messages per week/2 weeks

• Monitor comments and DMs, respond or flag to the ORCD UK Lead

Monthly:

• Report key metrics to the ORCD UK Lead: followers, engagement, reach, link clicks

• Update the content calendar for the coming month

• Create new Canva templates as new content needs emerge

• Coordinate with the Communications Volunteer on captions and copy

• Attend a monthly check-in with the ORCD UK Lead (30 minutes, online)

Essential Criteria

Active Instagram and LinkedIn user, you know how the platforms work. Confident using TikTok, YouTube and Facebook

Confident using Canva (or other tools) to create compelling materials

Reliable, you can commit to 5-7 hours per week consistently

Self-motivated and you can work independently from a written brief

Committed to humanitarian work and Afghanistan

Comfortable with ORCD UK's values: Afghan-led on the ground, honest and respectful

Desirable

Experience managing social media for a charity, brand, or community organisation

Knowledge of Islamic giving culture e.g Zakat, Sadaqah, Ramadan fundraising

Understanding of the Afghan community in the UK

Experience with scheduling tools: Buffer, Later or Meta Business Suite

Photography or video editing skills (for future content)

Our trustees play a vital role in making sure that Camberwell Afterschool Project
(CASP) achieves its core purpose. They oversee the overall management and
administration of the charity. They also ensure that CASP has a clear strategy and
that our work and goals are in line with our vision. Just as importantly, they support
and challenge the executive team to enable CASP to grow and thrive, and through
this, achieve our aims and objectives.
Board members have a collective responsibility. This means that trustees always act
as a group and not as individuals. The role of Company Secretary is a key and
important Trustee position on the Board.

Main Duties:
● Ensure that the charity is operating within the legal framework required by a
UK registered charity and company limited by guarantee. This includes
ensuring that Company Law, Charity Law and regulatory requirements of
reporting and public accountability are compiled with.
● Contribute to the setting and shaping of CASP's strategic direction
● Contribute to good governance, including compliance with both the Charity
Commission and Companies House requirements
● To ensure new Trustees complete the necessary checks, including the
undertaking of the Disclosure and Barring check (DBS) and registeration with
Companies House
● Provide guidance to the other trustees in relation to their legal and ethical
duties and responsibilities
● Work with the chair of the board to ensure effective governance structures are
in place and are regularly reviewed, updated and followed
● Champion our work by supporting our programme activities, attending our
events and being an ambassador for the charity through your networks
● Work with the CEO along with other trustees to identify and manage risk
● To fulfil any other duties as may be required from time to time by the Board of
Trustees

Treasurer Roles & Responsibilities 

Refugee Biriyani & Bananas is seeking a Treasurer to join our Board of Trustees and provide strategic oversight of the organisation’s financial health. The Treasurer plays a key governance role, strengthening financial literacy at Board level and supporting sustainable growth. The Board is responsible for governance and strategy and does not manage day-to-day operations.

Refugee Biriyani & Bananas (RBB) is a growing charity registered with the Charity Commission (Charity No. 1189561). For the financial year ending 31 March 2025, RBB reported a total income of £423,041 and total expenditure of £373,007. As a charity with income above £250,000, we prepare annual accounts in accordance with the Charities SORP and undergo independent examination.

As our current treasurer prepares to step down, we are expanding our Board of Trustees to support the growth and future plans of our ambitious small charity. Board meetings take place every 12 weeks via video call, with opportunities for in-person gatherings throughout the year. Additional meetings may occasionally be required, either more frequently, in smaller groups, or one-to-one, depending on specific needs or exceptional circumstances. 

• Responsible to: Chair, Refugee Biryani & Bananas 

• Purpose: To oversee the management and reporting of charity finances.

• Hours: Approximately six to eight hours a month.

Remuneration: This is a voluntary, unpaid Trustee role. Reasonable travel and out-of-pocket expenses will be reimbursed in line with our volunteer policy.

Role Summary 

The Treasurer will work closely with our team members including volunteers, other Trustees and with the CEO, advising on all financial matters including regulatory compliance. The Treasurer will be expected to attend Board meetings which last approximately an hour and a half every twelve weeks. The Treasurer will: 

• Actively participate as a key member of the Board of Trustees. 

• Act as an ambassador for Refugee Biryani & Bananas 

• Oversee and analyse the development of the annual budget and cash flow forecasts, ensuring alignment with organisational strategy and sustainability.

• Support with fundraising and financial strategic planning 

• Advise on all financial matters, including regulatory compliance. 

• Oversee the development and observation of financial policies 

• Advise the board on fund management and ensure an appropriate reserves policy

• Advise fellow Trustees on a regular basis of the financial status of the charity and where necessary recommend action. 

• Oversee and administer financial processes including Gift Aid claims and payroll, ensuring appropriate financial controls, transparency and board oversight are maintained. (There is currently only one person on payroll.)

• Work collaboratively with the CEO and Chair to ensure appropriate financial segregation of duties within the constraints of a small charity.

• Support the Board in monitoring financial risk, reserves policy and international financial compliance.

• Ensure appropriate internal financial controls are in place and regularly reviewed.

• Work with professional advisors including any contracted accountants 

• Review financial transactions on a monthly basis via digital accounting software, Xero

• Arrange the compilation and agreement of Refugee Biryani & Bananas’ annual report

• Lead Trustee liaison with the independent examiner and oversee the preparation and Board approval of the annual accounts and report.

The Treasurer will play a key role in strengthening financial sustainability as RBB continues to grow its international programmes and funding base.

Person Specification 

The ideal candidate will have innovative ideas and sound financial knowledge. All Trustees are expected to assist Refugee Biryani & Bananas to secure a sustainable and diverse funding base for the organisation. 

Essential 

• Understanding and acceptance of the legal duties, responsibilities and liabilities of trusteeship 

• Support for the values and mission of Refugee Biriyani & Bananas

• Familiarity with the Charities Statement of Recommended Practice (SORP), or willingness to develop this knowledge.

• Proven ability to communicate and explain financial information 

Desirable 

• A qualified accountant (formal qualification preferred) with financial and commercial awareness, experienced in managing finances, payroll, and the needs of smaller organisations. 

• An understanding of the voluntary sector and previous experience as a Trustee or Treasurer. 

• Good communication and competent IT skills 

• Extensive experience in senior strategic management and leadership, combined with strong analytical and evaluation skills. 

About Refugee Biryani & Bananas 

Refugee Biriyani & Bananas (RBB) began as a grassroots movement in 2015, in response to the Syrian refugee crisis. What started as a group of friends distributing 2,500 portions of biriyani and bananas in the unofficial camp for displaced people in Dunkirk, Northern France, has grown into a community-driven humanitarian organisation. Initially working under the umbrella of another organisation, RBB became independent to better address gaps in aid and advocacy for displaced people worldwide. 

What We Do 

RBB supports people facing displacement, war, and inequality, tailoring actions to the needs of each situation. From food distributions to medical support and human rights advocacy, our work is versatile and responsive. We have provided aid in refugee and internally displaced persons (IDP) camps, squats, and other unstable settlements along migratory pathways, including: 

• France: Calais, Dunkirk & Paris 

• Greece: Idomeni, Thessaloniki, Athens, Lavrio, Samos & Chios (our main base) 

• Northern Iraq: Duhok 

• Serbia: Belgrade Barracks 

• Bosnia & Herzegovina - Croatia Border: Vucjak Camp 

• Turkey: Istanbul 

• Poland, Belarus & Lithuania Border

• Ukraine Border (Poland and Ukraine sides) 

• Palestine: Gaza

• Egypt: Cairo

Our Approach 

RBB is a mobile grassroots organisation, designed to respond rapidly and flexibly to emerging crises. Our main base of operations is on Chios Island, Greece, where we provide ongoing support to people who are displaced.

Since October 2023, we have also established community-led initiatives to support people affected by the war in Gaza, Palestine, as well as Sudanese and other displaced communities in Cairo, Egypt.

Beyond emergency relief, we remain committed to ongoing support through volunteers, translation services, medical care, aid, and advocacy until either local capacity builds or the situation changes. In addition, our Community Humanitarian Leaders Programme (CHLP) plays a vital role in this approach by strengthening the leadership of people who are displaced by building on their existing skills, networks and lived experience in humanitarian efforts. 

Our field team comprises 90% individuals from refugee and asylum-seeking communities, representing Sudan, Syria, Iraq, Afghanistan, Somalia, Gambia, Ethiopia, Palestine, and Yemen. This diverse team is led by our founder and CEO, Ruhi Akhtar, alongside field coordinators / project managers. 

We prioritise dignity and equity, involving displaced individuals in decision-making and collaboration. RBB's direct aid includes food, water, shelter, medical supplies, clothing, hygiene packs, and season-specific items like sunscreen or firewood. Needs assessments and communication with affected communities guide our actions, ensuring targeted, person-centered care. 

Advocacy & Awareness 

RBB amplifies the voices of displaced people by sharing their stories and raising awareness about often-overlooked realities. Through storytelling and advocacy, we aim to challenge injustice and inspire action. 

Customer Service / Reception Volunteer

We’re looking for a friendly volunteer to be the first point of contact for clients visiting our Guildford office on Wednesdays and to start as soon as possible

What will you do?

Provide a customer facing reception service to clients who drop in to see us in our Guildford office, including:

• Ensuring relevant forms are completed
• Assigning clients to Advisers for more detailed support
• Booking appointments
• Monitoring the flow of clients in the drop-in
• Assist clients with form filling
• Complete day sheets
• Scan and upload documents to case recording system
• Write up notes on case recording system
• When the the drop-in service is at full capacity, ensuring that you understand the client’s issue and support them by providing information, signposting them to another, more appropriate organisation or another CASWS drop-in

Provide administrative support, including:

• Monitoring emails
• Answering client enquiries by email and phone
• Sending out appointment information

What’s in it for you?

• We will provide full training for your role
• You will gain and build on valuable skills and experience, such as communication, IT skills and working in a team
• You will increase your employability
• You will contribute to the smooth running of the advice service which makes a real difference in people’s lives

And we’ll reimburse you too.

What do you need to have?

You don’t need specific qualifications or skills, but you’ll need to:

• be friendly and approachable
• be non-judgmental and respect views, values and cultures that are different to your own
• be calm under pressure
• be able to demonstrate resilience with challenging clients
• have good IT skills
• be willing to learn about and follow the Citizens Advice aims, principles and policies, including confidentiality and data protection
• be willing to undertake training in your role.

We ask all our volunteers to commit to volunteering one day a week for at least a year.

How much time do you need to give?

We are looking for someone to cover reception duties on Wednesdays in our Millmead, Guildford office between 9am and 4pm.

Valuing inclusion

Our volunteers come from a range of backgrounds and we particularly welcome applications from racially minoritised people/people of colour, disabled people, people with physical or mental health conditions, LGBTQ+ and non-binary people.

If you would like to discuss any aspect of the role description and how we can best support you, please contact us.

Interested?

Please click on "How to apply"

Please note, we do not accept CVs and Cover letters as application for this volunteer role. 

Next stages – Taster session

Once you’ve submitted your application, if shortlisted, you’ll be invited to an online taster session, which will provide an overview of volunteering for CASWS and the role itself. We plan to hold this on a Monday or Tuesday in June.

If you know you are not available on a Monday or Tuesday, please indicate this in your application, as we may be able to accommodate and have the session on a Wednesday.

The difference you will make to cats and people

As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising events organisers have the exciting and varied role of helping plan and deliver local fundraising events to raise the vital funds needed to help cats. Our fundraising events organisers use their passion for cats and people to plan cake sales, barn dances, quiz nights and everything in between.

You can expect us to

• make you feel welcome, included and respected in line with our values and behaviours
• support you in having a positive and impactful experience at Cats Protection
• cover agreed out-of-pocket expenses in line with our Expenses Policy
• provide you with access to learning, development and engagement opportunities

What we need from you

You'll be:

• planning fundraising events and activities like cake sales, quiz nights and barn dances
• providing the treasurer with information on funds raised from fundraising events
• encouraging and promoting a professional image of Cats Protection 
• following policies and guidelines and ensuring licences and permits are obtained for events

Time expectation

Our fundraising events organisers usually spend two to three hours per week in this role, which is flexible and can be shared by more than one volunteer.

You may be just the volunteer we've been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.

Shooting Star Children’s Hospices is seeking an experienced and dedicated academic with a strong interest in paediatric palliative care, or related field to join our Research Governance Committee as a Volunteer Academic Member. This is an excellent opportunity to contribute to the strategic development of research at a research active children’s hospice, to ensure that our research activities meet the highest standards of integrity, ethics and governance. 

You will work with the Committee Chair, the Research Fellow, and other committee members to support research that makes a meaningful difference to children with life-limiting conditions and their families as well as bereaved families, including those where a child died unexpectedly. 

Appointment to the Committee will be subject to confirmation by the Shooting Star Children’s Hospices Trustee Board.

Duties and key responsibilities

· Participate in quarterly meetings: Attend and contribute to online committee meetings held four times per year (papers and slide deck will be prepared by the Chair). 

· Review research proposals: Provide expert review of project proposals, contributing to the assurance of ethical and governance standards. 

· Support research oversight: Help ensure that all research complies with regulatory and ethical requirements and reflects best practices. 

· Contribute academic expertise: Share your knowledge and experience to strengthen the quality and impact of the charity’s research portfolio. 

· Promote collaboration: Encourage partnerships between Shooting Star Children’s Hospices and wider academic, clinical, and research communities. 

· Champion good governance: Actively promote equity, transparency, and excellence in research oversight. 

Essential skills and experience

· Proven experience in academic research, research governance, and research ethics. 

· Strong academic background in higher education, and health or social care research. 

· In-depth understanding of research compliance frameworks (e.g., GDPR, HRA, UKRIO, Caldicott Guidelines, or equivalent). 

· Ability to evaluate research proposals and provide constructive feedback. 

· Excellent communication and collaboration skills. 

· Confidence using virtual meeting platforms and digital collaboration tools. 

Desirable attributes

• Academic research background with a track record of publications in the area of paediatric palliative care or related field.

• Previous experience serving on or chairing a research committee or governance board.

• Commitment to promoting equity, diversity, and inclusion in research.

Commitment

• Quarterly committee meetings (Approximately 1 hour per meeting).

• Reviewing project proposals (Approximately 1 hour per month).

• Email communication and ad hoc queries (Approximately 1 hour per month).

• 2–3 years in the role would be appreciated for both parties to gain the most out of this experience.

• This is a voluntary role. Reasonable expenses related to attendance and participation will be reimbursed. 

Chair of Trustees – Hidayah

Do you want to make a real difference in people’s lives, lead a passionate team, and help shape the future of an impactful community organisation? Join Hidayah as our chair of trustees in this volunteer-based role.

Hidayah is a volunteer-led organisation supporting LGBTQ+ Muslims through community support, advocacy, education, and wellbeing initiatives. It creates safe, inclusive spaces where people can connect, feel empowered, and have their voices heard, while promoting equality and positive change across the UK and beyond.

Purpose of the Role

The chair of trustees provides strategic leadership to Hidayah, ensuring the organisation is well-governed, sustainable, and aligned with its mission and values.

Key Responsibilities

The chair will:

• Chair trustee board meetings and the AGM.
• Provide strategic leadership and oversee organisational development.
• Ensure compliance with Hidayah’s constitution, policies, and governance procedures.
• Support the implementation of the annual Strategic Plan.
• Oversee policy development, safeguarding, and organisational compliance.
• Support and supervise staff, consultants, or volunteers where required.
• Build partnerships and support fundraising initiatives.
• Represent Hidayah externally and promote its mission and activities.
• Contribute to the annual report and organisational administration.
• Act as a bank signatory where required.

Commitment Expected

Trustees are expected to:

• Attend trustee meetings and key planning meetings.
• Support Hidayah events and fundraising activities.
• Engage with emails and communications regularly.
• Maintain accurate organisational records and shared systems.
• Uphold Hidayah’s values and code of conduct.
• Serve until the next AGM, subject to a six-month probation period.
• Minimum commitment of 4–5 hours per week, with additional time required during busy periods or key organisational activities.

Person Specification

Essential Knowledge & Experience

• Strong understanding of charity governance, trustee responsibilities, and voluntary sector best practice.
• Proven leadership and strategic planning experience, ideally within a charity or community organisation.
• Experience leading and supporting teams, volunteers, or projects in a collaborative environment.
• Ability to operate effectively at both strategic and operational levels.
• Experience building partnerships, supporting organisational growth, and contributing to long-term sustainability.
• Understanding of safeguarding, equality, diversity, and inclusion within community-focused organisations.

Essential Skills & Attributes

· Strong leadership, communication, and decision-making skills.

· Ability to chair meetings and support effective teamwork.

· Good organisational and strategic planning abilities.

· Strong interpersonal and people management skills.

· Understanding of safeguarding, equality, diversity, and confidentiality.

· Good administrative and IT skills.

· Ability to work independently and use initiative in a volunteer-led environment.

Benefits of the Role

• Opportunity to make a meaningful and lasting impact in LGBTQ+ Muslim communities.
• High-level leadership experience in charity governance and strategic decision-making.
• Professional development in leadership, board management, and organisational strategy.
• Valuable networking opportunities with community leaders, partners, and stakeholders.
• Experience working with a passionate, diverse, and values-driven team.
• Opportunity to shape the growth and direction of Hidayah.

IKWRO is a registered charity which provides advice and support to Middle Eastern, North African and Afghan women and girls living in the UK, who have experienced, or are at risk of all forms of “honour” based abuse, including; forced marriage, child marriage and female genital mutilation (FGM), or domestic abuse.

We work with women and girls of all ages, including lesbian women, bisexual women and trans women. We offer services in Kurdish, Farsi, Arabic, Dari, Pashto, Turkish and English.

The overall role of a treasurer is to:

• Maintain an overview of the organisations’ affairs
• Ensuring its financial viability
• Ensuring that proper financial records and procedures are maintained.

General responsibilities

• To ensure that the organisation complies with its governing document, charity law, company law and any other relevant legislation or regulations.
• To ensure that the organisation pursues its objects as defined in its governing document.
• To ensure the organisation applies its resources exclusively in pursuance of its objects (the charity must not spend money on activities which are not included in its own objects, no matter how worthwhile or charitable those activities are).
• To contribute actively to the board of trustees' role in giving firm strategic direction to the organisation, setting overall policy, defining goals and setting targets and evaluating performance against agreed targets.
• To safeguard the good name and values of the organisation.
• To ensure the effective and efficient administration of the organisation.
• To ensure the financial stability of the organisation.
• To protect and manage the property of the charity and to ensure the proper investment of the charity's funds.
• If the charity employs staff, to appoint the chief executive officer and monitor his/her performance.

In addition to the above statutory duties, each trustee should use any specific skills, knowledge or experience they have to help the board of trustees reach sound decisions. This may involve:

• Scrutinizing board papers
• Leading discussions
• Focusing on key issues
• Providing guidance on new initiatives
• Other issues in which the trustee has special expertise

Additional duties of the treasurer

• Overseeing, approving and presenting budgets, accounts and financial statements
• Being assured that the financial resources of the organisation meet its present and future needs
• Ensuring that the charity has an appropriate reserves policy
• The preparation and presentation of financial reports to the board
• Ensuring that appropriate accounting procedures and controls are in place
• Liaising with any paid staff and volunteers about financial matters
• Advising on the financial implications of the organisation's strategic plans
• Ensuring that the charity has an appropriate investment policy
• Ensuring that there is no conflict between any investment held and the aims and objects of the charity
• Monitoring the organisation's investment activity and ensuring its consistency with the organisation's policies and legal responsibilities
• Ensuring equipment and assets are adequately maintained and insured
• Ensuring that the accounts are prepared and disclosed in the form required by funders and the relevant statutory bodies, e.g. The charity commission and/or the registrar of companies
• If external scrutiny of accounts is required, ensuring that the accounts are scrutinised in the manner required (independent examination or audit) and any recommendations are implemented
• Keeping the board informed about its financial duties and responsibilities
• Contributing to the fundraising strategy of the organisation
• Making a formal presentation of the accounts at the annual general meeting and drawing attention to important points in a coherent and easily understandable way
• Sitting on appraisal, recruitment and disciplinary panels as required

Treasurer person specification

• Commitment to the organisation
• Willingness to devote the necessary time and effort
• Strategic vision
• Good, independent judgment
• Ability to think creatively
• Willingness to speak their mind
• Understanding and acceptance of the legal duties, responsibilities and liabilities of trusteeship
• Ability to work effectively as a member of a team
• Nolan's seven principles of public life: selflessness, integrity, objectivity, accountability, openness, honesty and leadership
• Financial qualifications and experience
• Some experience of charity finance, fundraising and pension schemes
• The skills to analyses proposals and examine their financial consequences
• Preparedness to make unpopular recommendations to the board
• Willingness to be available to staff for advice and enquiries on an ad hoc basis