Volunteer Programme Manager Jobs
Job Title: Public Sector Development Manager (12-month contract - 35 hours/week)
Directorate: Income Generation
Department: Major Giving
Team: Trusts & Statutory
Salary: £28,337 - £31,485 (plus London Allowance of £3,366, or Home Working Allowance of £500)
Location: Remote or hybrid (with bases located across the UK)
Context and Background
The NSPCC is the UK’s leading children's charity. Everything we do protects children today and prevents abuse tomorrow, to transform society for every child. With over 100 years’ experience, our people and partners’ collective power is focused on ending child abuse.
Every child deserves to be loved, cared for, and protected. That’s why the NSPCC listens and responds to children’s evolving needs. Through investing in new services and solutions that combine practice, policy, lived experience and research, we create, deliver and share the most effective ways to protect children.
Our work includes the world-famous Childline service, and our policy, research and campaigning bring about the changes that children need. The NSPCC’s hubs are embedded in areas across the UK, with local teams empowering partners and communities to come together to prevent child abuse and neglect.
We are part of the way through our ten-year strategy focused on creating a safer society for all children, and its delivery will only be possible with our donors’ support. The Income Generation Directorate, which leads the NSPCC’s efforts to raise funds, has evolved into one of the most successful in the sector.
Following a review of the directorate’s income, statutory funding was identified as a significant growth area for the NSPCC, with a new team created in response. Over a four-year period, the Statutory Team has built its pipeline to now secure circa £5 million per annum. There is significant opportunity for further growth, with the team’s role expanding from working with statutory funders across England, Wales and Northern Ireland, to also working on research and tendering opportunities.
WHERE YOU WOULD FIT IN
We have an exciting opportunity for a fundraiser to become part of a successful and motivated team securing significant income from national, devolved and local government, research grant-makers and commercial tenders. These broad income streams are vital to ensuring the NSPCC can help millions of children each year.
The recruited fundraiser will work at both a national and local level to secure grants to help the Statutory Team achieve a new annual income target of circa £5 million. Working across the charity, they will build relationships with colleagues and senior stakeholders, and source and share information with funders through engaging written materials, phone conversations and face-to-face meetings. Alongside managing their own portfolio, they will support team members to maximise new statutory funding streams for the NSPCC.
Experience of developing high-value relationships and using influencing techniques to secure income is essential to this role, as are strong written and verbal communication skills, and the ability to develop new proposals. The post holder will also need to identify and pursue new opportunities, and be organised and flexible enough to respond to the evolving needs of our supporters.
The wider Trusts & Statutory Team has grown considerably in recent years to become one of the highest performing at the NSPCC– with a focus on pursuing the most transformative, highest-value opportunities.
The Major Giving Department is open and supportive with an active social life. With bespoke training opportunities, room for significant development and growth, and the support of colleagues and resource teams, the role will provide the opportunity to make a positive change for children and families across the UK.
We are open to applicants interested in working full-time at our head office based in Shoreditch, being entirely home-based or on a flexible basis at one of our many UK bases. We encourage applicants to apply from across the nations, who are prepared for semi-regular travel to London. Two of the five existing Statutory Team members are currently home-based. We also offer a variety of rewards and benefits including generous annual leave, employee benefits and assistance programme, pension and life assurance schemes.
Job purpose
- To contribute to the Income Generation Directorate’s purpose through delivering bespoke fundraising activity to grow income from statutory supporters – predominantly central, devolved and local government, but also research funders and commercial tenders.
- To work effectively with other teams and directorates within the NSPCC – especially the Policy and Public Affairs function within the Strategy & Knowledge Directorate – to maximise income for our work supporting children.
- To deliver the agreed team strategy, goals and standards, including a personal fundraising budget in line with business requirements.
Key relationships - Internal
This position sits within the Statutory Team in the Major Giving Department, and the successful candidate will work closely with the Lead for Public Sector Development, Senior Public Sector Development Managers, and a fellow Public Sector Development Manager.
Key relationships - External
The post holder will build relationships, both directly and via senior staff and stakeholders, with statutory funders, research funders and organisations procuring tenders.
Main duties and responsibilities
- To maximise income by engaging, managing and inspiring statutory funders, research funders and organisations procuring tenders, both directly and via senior volunteers and staff.
- To use creative methods of communication, including written and verbal, and sourcing relevant information that can contribute to proposals, reports and the sharing of insights.
- To be responsible for the receipt of income from statutory funders, including the processing of grant contracts, claim forms, budgets and other requirements.
- To develop and deliver tailored solicitations, stewardship plans and network maps, proactively building relationships with donors.
- To ensure the continued strength of the prospect pipeline by identifying new funding opportunities.
- To build highly productive relationships with influential people and negotiate effectively.
- To develop strong internal relationships and work effectively with fundraisers and staff in other teams and directorates.
- To support the Lead for Public Sector Development to devise, deliver and report on specific projects from the team’s annual business plan.
Responsibilities for all staff within the Income Generation Directorate
- A commitment to safeguard and promote the welfare of children and young people
- To behave at all times in a manner consistent with the NSPCC’s values and behaviours.
- To actively participate in regular department and team meetings, contributing to strategy discussions and decisions which will be beneficial to NSPCC’s activities.
- To maintain an awareness of one’s own and others’ health and safety, and to comply with the NSPCC’s health and safety policy and procedures.
- To ensure data used in relevant systems is current, accurate, reliable and complies with the NSPCC’s data protection policy and procedures.
Person specification
Fundraising
- Experience of building and managing effective relationships with high-level individuals and organisations, with an ability to make successful funding requests / win new business.
- Experience of producing proposals and reports to secure income / the ability to produce high-quality, compelling written and creative materials.
- Excellent verbal communication skills to deliver effective fundraising pitches, ideas and project updates to a range of audiences in a clear and inspiring way.
- Ability to manage and prioritise multiple projects with competing deadlines while maintaining a high degree of professionalism and confidentiality.
- Strong interpersonal skills to generate and build effective relationships with peers and senior colleagues at the NSPCC.
- Experience of thinking strategically and conducting research to identify and improve understanding of funders.
- Strong numeracy skills, and the ability to analyse and present financial data clearly and accurately.
Other
- An enthusiastic, motivated individual with the tenacity to overcome challenges and achieve successful outcomes
- Learns from mistakes, shares that learning to benefit others, and implements corrective actions.
- Proficiency in using Raiser’s Edge (or similar) and Windows software, including word processing, spreadsheets, e-mail and the internet.
Thank you!
Battersea is entering an exciting phase of innovation and transformation as we embark on the first year of our new five-year strategy. With increased investment in income generation starting in 2025, we are expanding our team to drive the growth necessary to achieve our organisational goals. Our fundraising team bridges the journey of the animals in our care with the wider public, demonstrating how their contributions enable us to support every dog and cat. We now have several new roles within this team to further our mission.
We are seeking a Face to Face Fundraising Project Manager to aid the development of Battersea’s face-to-face programme across our regular giving, sponsorship and lottery products.
The postholder will use their experience of face-to-face fundraising to analyse the existing programme and ways of working, identify improvements, contribute best practice, upskill the team and develop a long-term plan for face-to-face fundraising.
The key objective of this role is to quickly get to grips with the current face-to-face programme and rapidly identify opportunities for improvement/uplift and operationalise any recommendations. The postholder will not be responsible for day-to-day management of face-to-face activity, volume or income targets or agency relationships.
Please note that this opportunity is for a fixed term of 3-4 months.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Closing date: 2nd March 2025
Interview date(s): w/c 10th March 2025
To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Registered Charity
501 - 1000
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Who are Guts UK Charity?
Guts UK Charity is committed to a world where digestive conditions are better understood, better treated and everyone who lives with one gets the support they need. Too many people are suffering or dying in silence or alone. They don’t know where to turn for information or support, diagnosis takes too long for many, and treatment can often come too late.
We are the only UK charity funding research into the digestive system. We raise vital awareness of digestive conditions, fund life-saving research, and provide patients and loved ones with expert information and support – we are informed by evidence and expertise, our community, and the patient voice.
Our mission is simple: to improve the lives of millions of people affected by digestive conditions
The role of Communications Manager
As Communications Manager you’ll champion our charity’s work and brand. You’ll play a pivotal role in our charity, providing communications support across key areas of Guts UK’s work, including information, research and fundraising, as we deliver our new five-year strategy.
As part of our comms team of four, you'll work to champion our charity, raise vital awareness of our work, and manage our reputation. You’ll support the planning and delivery of education and awareness events and will work on projects linked to our information support service, research, patient engagement and involvement, and fundraising.
You’ll help us to grow and extend our reach, with demonstrable experience planning, creating and delivering high quality, engaging and informative communications, campaigns and content across channels including website, social media and print.
You’ll take the lead on media and PR activities for the charity, so significant experience working within an in-house press service is essential.
You’ll have strong leadership skills, be an excellent communicator, and will have a curiosity for keeping up to date with trends and sector developments.
Our ideal candidate will:
- Be a brave and bold communicator who values collaboration and connection, matching our values as a charity.
- Be a skilled, experienced leader who can support our small and talented team to elevate our communications, campaigns and content to the next level.
- Have a natural flare for transforming complex messages into engaging, easy to understand content.
- Have a desire for telling compelling stories that amplify the voices of people affected by digestive conditions.
- Be comfortable working with members of our community to share their experiences with understanding and compassion.
- Be friendly and approachable and will enjoy working creatively and collaboratively within a small team, as well as with external stakeholders.
It goes without saying that you must be able to demonstrate empathy with our cause in your daily work, however, the ideal candidate to join our team is one who has a genuine interest in digestive health or connection to our area of work.
Location
We have offices in London and Huddersfield which are easily accessible by road or public transport. We support hybrid working but attendance in one of the offices [dependent on your location] is required on an average of 1 day per week. If you are interested in the role but have queries about office-base requirements, please contactus to discuss.
Please see the attached detail job pack for further information and how to apply.
Registered Charity
11 - 20
Our vision is of a world where digestive disorders are better understood, better treated and everyone who lives with one gets the support they need
The client requests no contact from agencies or media sales.
Thank you!
Shape life-changing partnerships between veterans and assistance dogs. Lead dynamic fundraising initiatives that directly empower veterans battling mental health challenges.
Why VETERANS WITH DOGS?
We pioneer the UK’s first evidence-based assistance dog programme specifically for veterans with PTSD and other trauma related mental health conditions Every £25,000 raised trains a new assistance dog partnership – creating lifelong bonds that rebuild independence.
About the Role
As Community Fundraising and Events Manager, you'll have a unique opportunity to shape this pivotal role and drive our fundraising success. You'll lead our community and events fundraising efforts, establish lasting partnerships, and make a real difference to veterans' lives.
We're looking for a passionate, proactive, and innovative individual who thrives on making an impact. You'll bring creativity, strategic thinking, and a track record of successful fundraising to this role. Your expertise and ideas will be valued and listened to, and you'll have the full support of our CEO, staff team, and Board of Trustees.
If you're ready to take on a rewarding challenge and be part of a passionate team transforming lives, one wet nose at a time, we encourage you to apply.
Key Responsibilities
Community and Events Fundraising
- Develop and deliver creative community fundraising initiatives
- Promote challenge events and ensure positive fundraising experiences
- Collaborate on the delivery of an annual flagship fundraising event
- Showcase fundraising successes through various communication channels
Corporate and Community Partnerships
- Identify and nurture long-term relationships with local businesses
- Establish collaborative initiatives with schools, universities, and community organisations
Volunteer Management
- Build and retain a network of volunteers and ambassadors
- Organise volunteer resources for event delivery
Strategic Planning and Reporting
- Develop and execute a robust annual fundraising plan
- Report on income and evaluate partnership outcomes
Compliance and Administration
- Ensure adherence to all policies, procedures, and legal requirements
- Conduct due diligence on speakers, suppliers, and prospect partners
Person Specification
Essential Experience
- Experience of community and events fundraising
- Experience managing volunteers and fostering stakeholder relationships
- Planning and delivering innovative fundraising events
- Proficiency in digital fundraising and marketing
Desirable Experience
- Working with veterans, mental health organisations, or assistance dog charities
- Launching new community fundraising initiatives
- Existing network of business contacts in the local area
Skills
- Highly IT literate (including CRM systems, preferably Salesforce)
- Excellent written and verbal communication
- Strong relationship-building abilities
- Self-motivated, organised, and results-driven
- Team player with a positive, ambitious, and proactive attitude
Knowledge
- Principles of effective fundraising from multiple income streams
- Effective marketing, communications, and engagement strategies
- Gold-standard cultivation and stewardship plans for relationship fundraising
- UK charity law and fundraising regulations
Other Requirements
- Commitment to our mission, values, and cause
- Enhanced DBS check and commitment to safeguarding vulnerable people
Benefits
- Flexible and hybrid working arrangements
- Comprehensive training and professional development opportunities
- Generous pension scheme
- 28 days' annual leave (pro-rata for part-time) plus Bank Holidays
- Dog-friendly office environment and supportive team culture
Apply Now
Ready to take on a rewarding challenge? Apply today and be part of a passionate team transforming lives, one wet nose at a time!
First Interview Date: 3/4/25 and 4/4/25 (via Teams call)
Second Interview Date: 17/4/25 (in person in our office in Exeter)
If you are a motivated and creative individual with a passion for people and fundraising, we encourage you to apply.
VETERANS WITH DOGS celebrates UK Armed Forces veterans – lived experience of military service is valued but not essential. We particularly welcome applications from neurodivergent candidates and those with hidden disabilities.
Registered Charity
51 - 100
To improve the quality of life for Veterans who are living with mental health disorders with the support of assistance dogs
The client requests no contact from agencies or media sales.
Thank you!
ABOUT THE ROLE
As Operations Manager at Smart Works, you will play a pivotal role in managing the charity’s operational and digital infrastructure, ensuring the organisation runs smoothly and efficiently. You will oversee IT systems, digital platforms, and cybersecurity measures, identifying opportunities for improvement and innovation. By leading key operational projects, you will support Smart Works in activities to support women into employment, working closely with cross-functional teams to drive efficiency and enhance our technology integration.
This role requires a hands-on approach, balancing day-to-day system administration with the management of IT contracts and digital tools such as databases and online referral forms. You will also take ownership of Smart Works' internal staff platform, implementing upgrades and training staff.
The ideal candidate will be proactive, solutions-driven, and comfortable working across multiple projects in a fast-paced environment. You will collaborate with senior stakeholders to introduce operational improvements and ensure the effective delivery of Smart Works' strategy. Ideally, you will have expertise in cybersecurity and risk management that will support in safeguarding sensitive information and maintaining compliance with data protection regulations.
Please see the attached job description for the full details.
Registered Charity
51 - 100
We exist to give unemployed women the clothing, coaching and confidence they need to succeed at interview and get the job.
The client requests no contact from agencies or media sales.
Thank you!
Yes Futures' award-winning programme builds the confidence and resilience of young people. As part of an organisational transition in line with our new strategy, Yes Futures is moving to a more nimble and agile delivery model. It can be thought of, now, as a start-up with a significant head start: we will have the energy, innovation and dynamism of something new, paired with the experience, wisdom and maturity of something trusted. The Director of Programmes and Product is a new role in Yes Futures’ structure which will lead the quality assurance of our flagship programme and will also lead innovation work to develop new programmes and products to build on Yes Futures’years of experience in youth coaching. Ultimately we know that school funding is tight, but we also know that our work is needed more than ever, and therefore we want to ensure the quality of our work can be felt by more young people.
We are looking for someone who can demonstrate creativity, ideally with some experience of product or programme development, and an unwavering commitment to supporting young people to believe in themselves
Registered Charity
11 - 20
Positive futures begin with self-belief. Yes Futures empowers young people to believe in themselves and discover their personal potential.
The client requests no contact from agencies or media sales.
Thank you!
As Project Manager you will work in partnership with other members of the senior management team to ensure the successful delivery of all Heritage Fund requirements over the next 20 months. These will include delivery of fabric reports, liaising with our fundraising consultants, scoping and progressing future capital aspirations with stakeholders, fulfilling all Heritage Fund reporting requirements and being a hands on member of the team.
Key responsibilities
- Oversee delivery of ‘Tewkesbury Abbey Welcoming All’ project
- To work in partnership with colleagues to ensure delivery of project objectives.
- Project timescale and deadline monitoring and management
- Budgetary and financial control and reporting
- Liaison with and reporting for Heritage Fund
- To manage consultation with a wide range of internal and external stakeholders in order to scope and develop plans for the project and for the Abbey’s future.
- Stakeholder consultation & engagement programme
- Scoping of future capital plans
- Completion of project evaluation report
- To liaise with our fundraising consultants delivering significant new income for the Abbey in 2025/2026 and identifying potential sources of funding for future capital works.
- To be a hands-on member of the team working in partnership with colleagues, volunteers and members of the congregation for the flourishing of the Abbey as a spiritual, cultural and heritage resource to the town, region and nation.
Message from the Vicar…
For over 900 years Tewkesbury Abbey has been at the heart of the community - as a place of gathering, worship, celebration and remembrance. Down the centuries we have been a Benedictine Abbey, a parish church and a place of refuge in times of flood and war. Today the Abbey is a thriving parish church with hundreds coming here to worship each week, drawn by our commitment to daily prayer and our traditional choral worship. We are a ‘Major Church’ within the Church of England, and we are larger than fourteen of our country’s cathedrals. We are also a venue for concerts, large civic events, fairs and festivals working in partnership with colleagues throughout the region. In the past year we have also hosted a number of installations, exhibitions and events, a schools programme, concerts and talks in addition to our usual packed programme of worship and festive services.
Like many heritage assets within the UK, COVID and lockdown presented us with serious challenges to our financial sustainability. We are now responding to those challenges with ambitious plans to double our visitor income and numbers within five years. These plans have been agreed and funded by our Parochial Church Council and are being overseen by our trading arm Tewkesbury Abbey Limited.
We are delighted to have received a £250,000 development grant from the National Lottery Heritage Fund towards our Tewkesbury Abbey Welcoming All project, a wide-ranging programme of works to increase our visitor engagement, including the appointment of new staff, surveys to scope future capital development plans, and testing new commercial activities including entry by donation. We hope that this will lead to one or more larger-scale capital bids which could result in a longer-term funding relationship to secure the Abbey as a thriving venue, unique heritage asset and national visitor destination.
As Project Manager for the Tewkesbury Abbey Welcoming All project, you will play a pivotal role in coordinating all the activities within it, shaping and delivering the future plans and development of the Abbey. You will ensure that timescales and budgets are kept to, that the Abbey’s committed team of staff, volunteers and clergy play their part in it, and oversee the recruitment and training of the new team members as we deliver the project. You will be the primary point of contact with the National Lottery Heritage Fund, ensuring that the Fund’s reporting and promotional requirements are fulfilled, and that accurate financial records are kept. The successful candidate will be an experienced project manager and a flexible team player who is looking for an exciting new challenge and the opportunity to shape the next chapter in the life of the Abbey.
The client requests no contact from agencies or media sales.
Thank you!
Are you an experienced communications professional that is passionate about using your creative communication skills to make a difference?
This is an extremely exciting opportunity to play a leading role in the further development of Alexander Devine Children’s Hospice Service.
We are an award-winning local charity that provides specialist care and support to children with life-limiting and life-threatening conditions, and their families across Berkshire and into surrounding counties.
We are looking for a motivated, dynamic and experienced Communications Manager to join our team and who will help us build on our charity’s established reputation. You will lead on the delivery of a marketing and communications strategy that will engage and champion our brand to all our key audiences, internally and externally, in a consistent manner via a number of mediums and platforms.
You will bring creativity, energy, and passion to this role, with responsibility for delivering high-quality marketing assets that will bring our vital work to life in an inspiring way to help grow awareness and increase vital income.
The successful candidate will need to have experience across various areas: PR and brand management, report writing and developing case studies.
The role is based at our state-of-the-art children’s hospice just outside Maidenhead.
Registered Charity
21 - 50
We provide specialist care and support to children with life-limiting and life-threatening conditions, and their families, across Berkshire
Thank you!
A little bit about the role
Please note that applications for this role will close 10am Tuesday 4th March 2025
Programme Management is a multi-specialist team that manages the national logistical and support functions for Frontline’s programmes, ensuring teams are well supported to deliver the programmes effectively and participants and leaders have an excellent experience. The Operations Manager is one of several managers within the team.
The Operations Manager is responsible for ensuring effective operations, systems, and processes are well designed and implemented across our core programmes such as Approach Social Work and the Consultant Social Worker programme.
With strong project and event management experience, they support the Operations Officer to operationalise the first five weeks of the Approach Social Work programme, known as the Readiness for Practice (RfP) stage. RfP starts in the summer, with five weeks of intensive study that takes place mostly online, but with five days of in-person teaching.
We are seeking a highly organised and strategic operations leader with a strong commitment to excellence in programme delivery. You will have a proven track record of managing complex projects, leading in-person events, and developing efficient systems and processes that enhance quality and impact. With exceptional communication and stakeholder management skills, you will confidently engage with senior leaders, delivery teams, and external partners to drive operational success. A proactive problem solver, you will excel in balancing multiple priorities, mitigating risks, and ensuring seamless participant support. Your leadership will inspire and empower others, fostering a culture of continuous improvement and high performance.
The ideal candidate will be a highly organised and strategic leader who ensures programmes run smoothly and efficiently. You should be confident in working with senior stakeholders, delivery teams, and external partners and be able to create a collaborative environment while managing changing priorities, mitigating risks, and ensuring an excellent experience for all participants.
Some key responsibilities include:
- Embed mechanisms, processes and systems across core programmes that are sensible, applied consistently and promote continual improvement;
- Oversee the high-level event operations of the Readiness for Practice Stage
- Line management of Operations Officer & Academic Registrar: set expectations, support, & inspire to deliver team objectives to a high standard
- Ensure exemplary support for participants is accessible, timely and useful
- End-to-end management of Approach Social Work’s core surveys (launch, feedback review meetings, results write up for Department for Education).
Please see job pack for full list of role responsibilities
A little bit about you
This role will suit an experienced operations leader who is passionate about driving excellence and embedding efficient processes across complex programmes. The hiring panel will be looking for candidates who demonstrate a strong track record of managing programmes, collaborating with senior stakeholders, and ensuring high-quality delivery.
You will bring expertise in project and event management, along with the confidence to manage changing priorities, mitigate risks, and ensure an outstanding experience for all participants. Your ability to create a collaborative environment, while holding systems and teams accountable, will be key to your success in this role.
We have a fast-moving culture within the team and organisation, so we’re looking for someone who is who is well organised, details-focused and can use their initiative to do what works. You will have excellent communication skills, be able to build relationships with people and be willing to learn. There are lots of opportunities for growth and development in this role – and for the right candidate to make the role their own.
If you feel you have the skills to make a real impact and contribute to creating lasting social change for children and families, we would love to hear from you.
Important information
We have increased the diversity of Frontline’s workforce in the last 12 months, but we need to do more to have greater racialised minority representation in our senior roles. We know the value racialised minority voices bring and therefore, we are strongly encouraging applicants from these backgrounds to apply. We are also a disability confident employer and welcome applicants with disabilities.
Please let us know how we can make the recruitment process more accessible for you by emailing the People team (please see job pack fro contact information).
We recognise that artificial intelligence (AI) such as ‘ChatGPT’ etc can be useful for applicants e.g. to shorten an initial draft, so we do not attempt to have an absolute ban on AI in applications. However we would caution applicants not to rely too much on AI in drafting answers to application questions. We want to hear your authentic voice arising out of your experience, and we will be looking for answers that use examples and experiences that are specific to you. You are more likely to be able to produce that kind of content yourself than an AI will.
We reserve the right to close this role ahead of the deadline once we reach a suitable number of applications, so please apply as soon as you can!
You will need to have current right-to-work in the UK prior to application and for at least the first six months (for permanent positions) or for the full duration of the contract (for fixed-term positions). Visa sponsorship is not guaranteed.
If you would like to find out more about the role, please contact Caterina Lamacchia, Operations Manager (please see the job pack for contact email)
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Betknowmore UK
Our Vision
At Betknowmore UK, we work tirelessly to raise awareness, deliver support services and, through education, create more understanding about gambling related harm. ‘We want people to be empowered, to live the life they want to lead.’ Read more about our values, strategy and impact.
We exist to provide support and training services that prevent and address personal and societal harms caused by gambling. Together we aim to raise awareness, deliver support services and, through education, create more understanding about gambling harm.
How we started
Betknowmore UK was established in 2013 by Frankie Graham, who lived with a gambling addiction for nearly 20 years, prior to successful recovery in 2006. Find out more about our organisation and history via our website.
Role Overview
We are looking for an experienced and dynamic GOALS Service Manager to manage and expand our outreach efforts. The Service Manager will be responsible for leading a team to deliver Betknowmore UK's Community Outreach services, engaging with local communities, and supporting individuals impacted by gambling harms.
This is a key leadership role that involves overseeing the service’s strategy, operations, and delivery, ensuring that services are accessible, effective, and meet the needs of diverse communities.
The Disclosure & Barring Service (DBS) -Disclosure
Betknowmore UK aims to promote equality of opportunity for all with the right mix of talent, skills and potential. Betknowmore UK welcomes applications from diverse candidates. Criminal records will be taken into account for requirement purposes only when the conviction is relevant. As Betknowmore UK meets the requirements in respect of exempted questions under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013) by SI 20131198. All applicants who are offered employment will be subject to a criminal record check from the Disclosure & Barring Service before the appointment is confirmed. This will include details of cautions, reprimands or final warnings, as well as convictions.
Key responsibilities and accountabilities
1. Leadership and Team Management:
- Lead and manage the GOALS team, ensuring they have the resources, support, and training to effectively deliver services.
- Provide regular supervision, mentoring, and performance feedback to outreach staff.
- Design and implement training plans to enhance team capabilities and leadership potential.
- Set individual and team performance goals, conduct regular performance reviews, and offer constructive feedback.
- Identify opportunities for improvement and support team members in their growth and development.
- Develop and maintain a high-performing team culture that reflects Betknowmore UK's values and commitment to compassionate, non-judgmental support.
2. Service Delivery and Development:
- Oversee the delivery of community outreach initiatives aimed at raising awareness of gambling harm and providing support to individuals and communities.
- Ensure the team is effectively engaging with local organizations, community groups, and other stakeholders to increase the visibility of our services.
- Monitor the quality of service delivery and make improvements where necessary to meet the needs of service users.
- 3. Strategic Planning and Service Improvement:
- Collaborate with senior management to develop and implement the strategic direction for community outreach services, ensuring alignment with Betknowmore UK's wider objectives.
- Continuously evaluate service effectiveness, gathering feedback from stakeholders, service users, and team members to drive continuous improvement.
- Lead the development and implementation of outreach campaigns and partnerships to engage at-risk communities.
4. Reporting and Compliance:
- Maintain accurate and up-to-date records of outreach activities and case management, ensuring compliance with confidentiality and safeguarding procedures.
- Prepare and present regular reports on service performance, including outcomes, challenges, and achievements.
- Ensure that all outreach services meet organizational standards, as well as external regulatory requirements
5. Stakeholder Engagement and Networking:
- Build and maintain strong relationships with external partners, including community organizations, local authorities, and support services.
- Represent Betknowmore UK at community events, conferences, and other networking opportunities.
- Work collaboratively with other service lines within the organization to ensure a holistic approach to supporting individuals with gambling-related harm.
Key Requirements
Essential:
- Significant experience in a leadership or managerial role within a social services, community outreach, or public health setting.
- Demonstrable experience in managing outreach or support services, with a focus on community engagement and impact.
- Strong communication, interpersonal, and presentation skills.
- Proven ability to work independently, manage a team, and collaborate with diverse stakeholders.
- Ability to analyse data and use insights to improve service delivery and outcomes.
- Commitment to promoting equality, diversity, and inclusion in all aspects of work.
- Strong organizational and time-management skills, with the ability to handle multiple priorities effectively.
Desirable:
- Knowledge and understanding of gambling harm, its impact on individuals and communities, and the available support systems.
- Experience of working in or with the gambling sector, or experience of working with vulnerable or at-risk populations.
- A relevant qualification in social care, public health, or community outreach.
- Knowledge of safeguarding policies and procedures.
Application Instructions
Please read the Job Pack for full details of the role. Applications must contain a cover letter and a CV to be considered for the role. Your cover letter (no more than 2 pages) and should outline how you meet the role specification and demonstrate an interest in the role. The closing date of Sunday March 2nd 2025 however interviews will be held on a rolling basis.
Registered Charity
21 - 50
We support and provide information to those harmed by gambling, whilst raising awareness of gambling’s potential harms through education and training
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Support Dogs is going through a period of exceptional growth including the development of a new centre of excellence in Sheffield. To truly be able to take the next step in our development, we are looking to further support our vital volunteers to ensure they receive the guidance and training they need to provide a safe and nurturing environment for assistance dogs. This is a fantastic opportunity. We are facing an overwhelming demand for our services and this role will enable us to continue to grow and make an increasing impact in the lives of adults and children affected by epilepsy, autism, and physical disabilities.
About the Role
We are looking for a dedicated and enthusiastic Volunteer Education Coordinator (Dog Training) to join our team. This role is essential in assessing, educating, and supporting volunteers before they receive an assistance dog placement. You will work closely with the training team to ensure volunteers are well-prepared, and their home environment and lifestyle are suitably matched to the needs of the dog.
This is a fantastic opportunity to be part of a dynamic and passionate team, making a meaningful impact on the lives of assistance dogs and the people who rely on them.
This role will be on a 30 hours per week contract and will require flexibility in working hours, as some evenings and occasional weekend work will be required.
Registered Charity
21 - 50
To provide assistance dogs to support those with disabilities and long-term medical conditions leading to safer and more independent lives.
Thank you!
Location: London - North Greenwich, Design District; 50:50 hybrid working
Hours of work: 3–5 days a week; 0.6–1 FTE, based on experience and availability
Salary: £38,000 to 43,000 per annum pro rata
Reporting to: Chief Executive Officer
Starting Date: As soon as possible
Contract Type: Permanent
The Operations Manager will be part of the core team; working closely with the CEO, Office and Digital Communications Manager, Development Manager and Finance Manager to manage workflow and systems across the organisation. This includes identifying areas for operational efficiency, designing and implementing new processes and policies, ensuring compliance with charitable and regulatory requirements, managing digital systems and streamlining workflows. They will also work with the wider team on recruitment, training, staff development opportunities and organisational project management.
We are seeking an organised and detail-oriented person with a good understanding of charity policies and regulations, as well as experience with optimising operational workflow and systems to ensure that the organisation can run more smoothly and efficiently.
The role is based at Open City’s office in the Design District in North Greenwich and we envisage it as a three to five days per week job, depending on experience and availability.
The closing date for applications is Monday 10 March 2025 at 12.00 noon.
The client requests no contact from agencies or media sales.
Thank you!
Citizens Advice Hounslow is a well-established charity operating in the London Borough of Hounslow, supporting over 10,000 clients a year. You will be part of our wonderful team of staff and volunteers committed to do their best for anyone in need of our help. To sustain our service, we now require a dedicated Training & Development Manager.
Job Purpose
- Lead training and development for all colleagues (Staff and Volunteers) and guide people through the Adviser Learning Programme (ALP)
- Drive our recruitment and retention strategy for volunteers
- Develop and deliver our Training and Development Plan
This pivotal role will be responsible for the selection, training and deployment of our volunteers across all service areas. A key focus will be to facilitate effective training pathways for paid staff and volunteers. You will be required to design and deliver group training sessions, and monitor trainee progress and development through structured training programmes.
For more information about the role and the criteria required to apply for the post, please download the Job Description and Person Specification from our website via the Apply button.
How to apply
Please download and complete an Application Form from our website, explaining how you meet each point in the Person Specification.
Please note: We are unable to respond to applicants who have not been shortlisted. We reserve the right to close this vacancy as soon it has been filled, therefore if you are interested please submit your application as early as possible.
We offer a range of employee benefits, including 25 days annual leave plus bank holidays and 3 days between Christmas and New Year, pension contribution, training and opportunities to continue your professional development, employee assisted programme.
We consider applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
If you share our vision that ‘every young person should be supported to gain the confidence, independence and skills they need for a better and brighter future’ we might have the perfect role for you!
ThinkForward is recruiting a Programme Support Officer to aid our team in delivering our unique programme supporting young people into further education and employment. If you are….
· Confident in managing administrative processes and co-ordinating workstream projects
· Committed to equity, diversity, anti-racist and anti-discriminatory practice
· A team player with energy, enthusiasm, and a proactive approach to tasks
· Experienced in data entry, Microsoft Office, and customer relationship management databases (Salesforce), with a strong attention to detail
· A highly organised multi-tasker
· Knowledgable of customer service principles and practices
…then please click on the attached job pack for our role description and information pack for more details about ThinkForward and the role you could play, then apply via CharityJob with your CV and cover letter.
We look forward to hearing from you.
The client requests no contact from agencies or media sales.
Thank you!
Ever dreamed of running your own library and events venue, and fostering a community's creativity to build a welcome space? This opportunity might come close!
Belsize Community Library is managed by the Winch, a youth and community charity in Camden. The library as three core aspirations for its community: Belsize Reads, Belsize Connects and Belsize Creates, which capture the heart of this amazing space.
We are looking for someone with experience of working in libraries, who can programme and manage creative events, and manage our small but mighty team of staff and volunteers. Working three days a week, the Library Manager will keep children and families central to the work of the library, whilst building purposeful partnerships with our growing community partners.
To apply for this position, please send your CV (maximum 3 pages) and a personal statement of no more than two sides of A4 (font size 12 or above) outlining why you are interested in the role and our organisation, and how you meet the person specification via Charity Jobs.
Please note that we will not consider a CV-only application, without an accompanying personal statement.
The client requests no contact from agencies or media sales.