Volunteer Programme Manager Jobs

As the Volunteering Experience Officer for Imperial Health Charity, you will be passionate about ensuring that volunteers have the best possible experience through effective systems, processes and tools to volunteer. You’ll ensure that we deliver high quality communications and engagement to our volunteers through on-brand resources, web content and tools for the wider team to engage with and support the development of our automation tools across the team to improve the experience for staff and volunteers. Ensuring our volunteers have the right skills and knowledge to volunteer is an important part of this role, and you’ll ensure that our volunteers receive the best possible learning and development opportunities across the team both online and in person. We are looking for someone that can support our impact and evaluation methods across the team and help translate this into programme improvements, and shout about the impact that volunteers have across our hospitals.

Main Duties

Support the overall design of our volunteer journey along with key engagement activities to ensure we meet recognised standards and can innovate to create streamlined processes to improve volunteer experience.

Support across the volunteering team, our impact and evaluation methods to drive through programme improvements and learning.

Support the development of high quality learning and development opportunities for volunteers, ensuring that they receive both skills and knowledge to effectively volunteer in their roles.

Governance Manager

Starting Salary: £43,461 - £46,819 (inc London weighting) – This is the full-time salary, and the salary will be pro rate based on the hours of the post.   

Contract: FTC for approximately 6 months 

Job Profile

CAFOD, one of the 15 member agencies that make up the Disasters Emergency Committee, is the official aid agency of the Catholic Church in England and Wales and stands alongside vulnerable communities across Africa, Asia, Latin America and the Middle East.

CAFOD is seeking a Governance Manager to temporarily support our Leadership & Governance team. Reporting directly to CAFOD’s Director and managing the Leadership & Governance Officer, you will play a critical role in ensuring effective governance, strategic leadership, and strong Trustee relations during this interim period. This is a part-time position requiring two days of commitment per week for approximately six months.

Key Responsibilities

During the period of cover, some of the key responsibilities include:  

Governance & Strategic Leadership 

• Providing oversight of CAFOD’s Governance work & assisting in the further development and funding of CAFOD’s governance. 

• Identify emerging trends in governance and ensure that learning is reflected in CAFOD’s work and proposals. 

• Working with the relative department heads to advise the Leadership Team on the likely impact of new initiatives on CAFOD’s current strategy.

• Ensuring CAFOD’s work is in line with Charity Commission requirements and ethical standards are maintained.

 Engagement & Reporting  

• With the Leadership and Governance Officer and L&G Assistant, to support the Director of CAFOD in managing the relationship between the Board of Trustees and Leadership Team. 

• Ensure that all aspects of the Leadership Team and Board meetings are organised and conducted effectively in line with CAFOD’s governance principles. 

• Providing strategic guidance and support to CAFOD’s Trustees and Leadership Team 

• Developing a plan for the production of CAFOD’s Annual Trustees Report, and project manage its delivery.

• Assist with the external communication of CAFOD’s governance work with key donors and supporters.

Team Leadership  

• Providing management/mentoring to the Leadership & Governance Assistant where applicable.

• Working with the Leadership & Governance Officer in planning a governance work programme for 2025. 

• Provide guidance and oversight of all critical projects and support the team to deliver its objectives on time and to budget. 

• Overseeing the recruitment and induction of trustees to CAFOD’s Board.

Safeguarding 

All CAFOD staff share the responsibility to promote and maintain a strong safeguarding culture, including identifying the key actions they should take given their role and responsibilities.

Person Specification 

ideal candidate will have demonstrated experience of leading areas of governance alongside building strong professional relationships with trustees.

In addition, the essential criteria for the role will include: 

• Experience of direct governance work in a registered charity

• Experience in being responsible for all governance activity, including liaison with the Charity Commission and servicing a Board of Trustees 

• A collaborative and supportive management approach, with experience in managing staff especially in a small team setting. 

• Ability and willingness to transfer skills in facilitating the development of staff. 

Reward & Benefits

At CAFOD we value our employees and are committed to offering a healthy work–life balance and promoting the well-being of our employees. 

As well as the exciting opportunities this role presents, we also offer great benefits including enhanced sick pay and a dedicated employee assistance programme.

CAFOD is committed to being an anti-racist organisation and we are keen to increase the diversity of our teams. We are particularly keen to seek out applications from people of Black, Asian and Minority Ethnic backgrounds. 

There's room for everyone: Catholics and non-Catholics; people of all faiths and none. We employ people in all corners of the world, of all ages and ethnicities. The result? A friendly and open-minded organisation. 

Safeguarding for Children and Vulnerable Adults  

CAFOD recognises the personal dignity and rights of children and vulnerable adults, towards whom it has a special responsibility and a duty of care and respect.  CAFOD, and all its staff and volunteers, undertake to do all in our power to create a safe environment for children, young people and vulnerable adults and to prevent their physical, sexual or emotional abuse.  CAFOD is committed to acting at all times in the best interests of children and vulnerable adults, seeing these interests as paramount.  Any candidate offered a job with CAFOD will be expected to adhere to CAFOD’s Safeguarding policy and sign CAFOD’s Code of Behavior as an appendix to their contract of employment and agree to conduct themselves in accordance with the provisions of these documents. 

All offers of employment will be subject to satisfactory references, and appropriate screening checks can include criminal records and terrorism finance checks. CAFOD also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms his/her understanding of, and consent to, these recruitment procedures. 

Are you passionate about volunteers and looking for your next role? Great Ormond Street Hospital Charity is recruiting for a Senior Executive – Volunteering and Operations to play a pivotal role in transforming the Charity Hub at Great Ormond Street Hospital.
 

This role is based at the Charity Hub at Great Ormond Street Hospital for 5 days per week. There is no remote/hybrid working available for this role. 
You will be an employee of the Charity. 
 

Salary
 

The salary for this position is £35,051  and is a 6 month fixed term contract.
 

Key Responsibilities

As the Senior Executive – Volunteering and Operations, you will take on a varied role at the Charity Hub, including:

• Transforming the Charity Hub at the hospital into a vibrant and welcoming space. 
• Overseeing the recruitment, onboarding, training and daily management of Volunteers and Charity staff. 
• Ensuring that the Hub serves as a dynamic space, offering essential information for all and providing engaging activities for patients and families, so they can learn more about GOSH Charity.

This is the ideal role for someone who wants a role with impact and to make their mark on the Charity Hub. 
 

Some of the key goals this role is working towards include:
 

• Expanding the Hub’s opening hours. 
• Integrating the Hub into the hospital environment. 
• Developing a comprehensive activity calendar. 
• Building relationships with key hospital stakeholders. 

Skills, Knowledge and Expertise

We are seeking a friendly, approachable individual with strong organisational skills and attention to detail. The ideal candidate will have:

• Previous experience in volunteer management.
• Excellent relationship building and effective communication skills.
• Proven ability to multi-task, work in a busy hospital environment, and think quickly to problem-solve.
• High emotional intelligence and resilience.
• Strong administrative skills. 
• Happy to do moving and manual handling as part of the role.
• Proactive and organised with attention to detail.

Please refer to the full job description below for more information. 
 

How to apply 
 

Please click on the apply button in the top right hand corner where you will be taken to a short application form to complete. 
 

Closing Date: 8th October 2024

Benefits

• 30 days annual leave (plus bank holidays)  
• A flexible approach to working arrangements.  
• Access to our enhanced pension scheme  
• Life assurance 
• Access to various health and wellbeing schemes, including the employee assistance programme. 

About Great Ormond Street Hospital Charity

Every day brings new challenges at Great Ormond Street Hospital (GOSH). Every day, over 750 seriously ill children from across the UK arrive for life-changing treatments. Every day, young lives hang in the balance as patients, families and staff battle the most complex illnesses. And every day, the brightest minds come together to achieve pioneering medical breakthroughs that change the lives of thousands of children – and change the world. This extraordinary hospital has always depended on charitable support to give seriously ill children the best chance to fulfil their potential. Without donations, Great Ormond Street Hospital Charity can’t help fund ground-breaking research, advanced equipment, child and family support services, and the rebuilding and refurbishment of wards and medical facilities. Our staff help to raise these vital funds for the hospital. A better future for seriously ill children starts with you.
 

Along with being awarded the ‘Sunday Times Best Places to Work 2023’, we were delighted to be recently awarded the 'Charity Times Fundraising Team of the Year 2023.'  
 

Our commitment to Equality, Diversity and Inclusion
 

A more diverse workforce will enable us to deliver even more impact and we particularly encourage applications from communities which are under-represented in the charity. This includes people from ethnically diverse backgrounds, disabled people or those with long-term conditions, LGBTQ+ communities, and those from less advantaged socioeconomic backgrounds. Further information on our EDI strategy can be found on our site. 

As a Level 2 Disability Confident Committed Employer we are more than happy to make reasonable adjustments wherever possible throughout the recruitment process. For more information on this please contact us. 

Applications will be reviewed on an on-going basis and we reserve the right to close the role prior to the closing date, should a suitable applicant be found. Therefore, you are encouraged to apply right away, to avoid disappointment.

The Youth Endowment Fund  

Head of Evaluation (Targeted Projects)

Reports to: Assistant Director of Impact, Programmes and Partnerships

Salary: £64,500 

Contract: 12 month – Fixed term 

Location: Central London/Hybrid* 

Application closing: 9:00am Monday 14th October 2024 

We’re here to prevent children and young people becoming involved in violence. We do this by finding out what works and building a movement to put this knowledge into practice.  

Absolutely central to this is designing, commissioning and managing complex and rigorous impact evaluations with experts in the field. The new government has an ambition to halve knife crime within a decade, and we’re anticipating opportunities to work with them to build evidence on new approaches to tackling violence involving children. Your role will focus on creating and making the best of those opportunities. You will: 

• Serve as a senior member of the team. YEF is buzzing with activity and in order to prevent any bottlenecks, we need to expand our senior capacity. 

• Run and manage closed calls for complex evaluations commissioned under Targeted Projects. For each of the programmes we work with, we find and appoint independent evaluators. 

• Expertly manage relationships with key stakeholders. Aside from evaluators, we work closely with other grantees and partners. 

• Represent YEF at governance meetings and other external engagements. We’re passionate about our mission, proud of the work we’re doing to get there, and we’re keen to share this with stakeholders.  

• Provide support and counsel to our team of Senior Evaluation Managers and Evaluation Managers. This team closely manages over 35 efficacy trials, over 20 pilot studies and even more in the earlier stages of evaluation. 

• Tightly manage and quality assure evaluations commissioned under Targeted Projects. YEF has set processes to maintain high standards and rigour. This role will ensure all evaluations adhere to these. 

When applying for this role, please ensure that your cover letter can answer, within a maximum of 1000 words, the following questions: 

1. Please share why YEF’s mission is motivating you to apply for this role. 

1. Give clear examples where your experience directly relates to the “About You” section in the JD. 

We aim is to reflect the diversity of the communities we intend to serve at all levels of our organisation and encourage applicants from Black, Asian or other minority ethnic backgrounds.  

For this varied and busy role of Events Manager we are looking for an enthusiastic, highly organised individual with excellent interpersonal, communication and written skills. You will be used to working across a number of projects and be able to prioritise your workload and manage your time effectively in this part time role. You will have experience at managing and coordinating events and be able to pick up administrative and IT processes quickly. It is essential to have excellent attention to detail. You will also be able to build successful relationships both internally with volunteers and staff before and during events, and with event venues and other external suppliers. A high degree of flexibility is required for the role, and a willingness to work some evenings and weekends. You will be supported by the CEO, the Events Assistant and other colleagues; however, this post also requires someone who is able to manage responsibility and who is confident working independently.

The Compassionate Friends (TCF) is a national bereavement charity founded 55 years ago, providing peer support and information to bereaved parents and families, whose child has died from any age (from one month old to an adult son or daughter) and from any cause. We are passionate about offering a range of supportive events for bereaved parents and adult siblings and online groups for parents in specific circumstances and adult siblings. We are looking for an enthusiastic and committed member of our small staff team to organise, coordinate and manage existing and future supportive events, support the volunteers who staff our weekend retreats, support days and online groups, while also working to develop this area of our peer support for bereaved parents and adult siblings.

As a staff team member at TCF you will receive the following benefits:

• Options for flexible working - office and homeworking hybrid role
• 5 weeks paid annual leave, plus public holidays
• Company pension plan with employee contributions after 3 months in post
• Access to a mental health and wellbeing benefits, including cash support for work/life balance, activities and additional mental health leave days
• A highly supportive working environment.

This position is subject to an enhanced DBS (Disclosure Barring Service) check.

The Compassionate Friends values diversity, equity and inclusion and welcomes applications from candidates with diverse backgrounds. 

If you are a bereaved parent or sibling applying for this role, we ask that you are at least 4 years bereaved. 

About us

We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here. 

The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.

About the role

We’re looking for a self-motivated and driven public health, inclusion and awareness manager. This is an exciting time to join Breast Cancer Now and the public health, inclusion and awareness team as we continue to grow as a charity and our work across the UK. Your role will continue to help drive forward our team’s work, which is to empower patients and the public to play a full role in managing their own risk of getting breast cancer, diagnosing breast cancer earlier and improving their quality of life after a breast cancer diagnosis and treatment. Thereby reducing the risk of recurrence.

You’ll be responsible for managing and expanding the development and implementation of behaviour change programmes across the UK. This includes growing our public health talk programme for external organisations and specific partners.

You’ll work closely with the associate director, public health, inclusion and awareness to deliver public health activities as identified in our strategy and team plans and work across the wider directorate and organisation.

About you

You’ll be a self-starter with proven experience of developing and delivering public health and inclusion initiatives, campaigns, behaviour change projects and programmes. This includes community based and digital interventions. You’ll have strong experience in people and volunteer management.

A confident communicator, you’ll have experience of developing and delivering training programmes or public health activities in a community setting to diverse audiences. You’ll be able to develop and maintain positive relationships at a local level with external organisations and groups including those from under-represented communities. You’ll also have experience of managing and supporting volunteers.

Highly organised, you’ll have the ability to adapt to changing circumstances. Someone who can demonstrate initiative, undertake projects independently and see projects through to completion, including both the management and evaluation of projects.

Job description and benefits

Please download the job description and our attractive benefits package.

Primary location of role and hybrid working

This role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home.

When applying

We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. 

Our commitment to equity, diversity and inclusion

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.

Closing date: 9.00am on Monday 7th October 2024

Interview date: Week commencing Monday 28th October 2024 (face to face)

Salary: £32,000 FTE (approx £22,857 pro rata)

Hours: Part time - 25 hours per week 

Days and times: preferred option 5 hours per day Tuesday to Saturday but open to discussion; Some flexibility required to support the retail team when business directs such as Health & Safety or Annual Leave issues to provide shop cover and support

Contract: Permanent

Responsible to: Director of Resources

Responsible for: Shop Managers and Assistant Manager, cover staff

Accountable to: Marketing & Communications Manager

Location: 3 Chapel Court, 126 Church Road, Hayes UB3 2LW - Age UK HHB operate a hybrid and flexible working policy on successful completion of induction

Closing Date: 12 noon on Friday 4th October 2024

Interviews: TBC

ACCESS TO A CAR AND A CLEAN FULL DRIVING LICENCE IS A REQUIREMENT OF THIS POSITION

We are looking for someone to support our enthusiastic team of shop managers and volunteers whilst developing our retail operations as vibrant hubs in the community. 

We currently have two stores but are looking to develop and expand these so need someone who can manage and support the team, help with expansion and develop relationships with corporate partners and donors. 

The shops are an important part of our organisation and we are excited to develop this area and look forward to hearing from interested candidates. 

Volunteer Facilitator - L'Arche Liverpool
 
ABOUT THE ROLE

Hours of work: 15 hours per week flexibly (including evenings/weekends to meet new volunteers)
Salary: £26,280.80 per annum, pro rata (£10,512.32 for 15 hours)
Place of work:  The Ark Workshop, Lockerby Road, Liverpool
Contract type: 1 year fixed term contract due to funding
Closing date: Monday 7 October 2024, 5pm

Do you want to be a member of a Charity and Community that believes in kindness and for everyone to have opportunities and enjoy life as a core message in their values?

Do you have a passion for helping people reach their full potential and make a positive impact on others?

Do you have skills and talents in effective coordination, administration and supporting people to become volunteers in our vibrant Community?

Can you link with local groups and volunteer networks to promote opportunities within L’Arche and showcase what we have to offer to a wider audience and stakeholders?

Could you be creative in the identification and development of roles that use volunteers’ skills to bring friendship and other benefits to the Community? 

If this sounds like a role you would love and you'd love to become a member of our wonderful Community, then have a read of our recruitment pack and apply.
 
As well as joining a friendly Community, where you will be well supervised and supported, and benefit from L’Arche’s mentorship programme, these are some other benefits you get by working for us:

• Paid sick pay, up to a maximum of 7wks (depending on length of service)
• Enhanced Maternity, Adoption/Surrogacy, and Paternity Pay (depending on length of service, details available on request)
• Interest free loans and salary advances available
• Free eye tests and a contribution towards the cost of glasses if you need them for work
• Free DBS / PVG checks
• Free SSSC registration
• Free Blue Light Card
• Professional membership fees paid if they are directly relevant to your role
• Free Employee Assistance Programme available to everyone
• Up to 5 days paid compassionate leave
• Up to 6 days paid (pro rata) for time off for emergency dependents leave
• Carer and Childminder costs available in some circumstances to facilitate attendance at residential meetings
• Paid mileage costs at HMRC rate
• Working from Home Allowance for those in office-based roles but for whom no office is provided
• Specialist bereavement counselling for employees and their family members
• Free Life Assurance up to 4 times gross annual salary
• Access to the Bike to Work scheme
• Joining shared meals since cooking and having a meal together is what we are all about

 
Main purpose of the role:

The Volunteer Facilitator will provide effective coordination, administration and support to volunteers including recruitment and orientation. You will link with local groups and volunteer networks to promote opportunities within L'Arche. The Volunteer Facilitator will be creative in the identification and development of roles that use volunteers' skills to bring friendship and other benefits to the Community.

Key essential criteria
 

• Knowledge of social care organisations, the third sector and issues facing adults with learning disabilities;
• Experience of volunteering (ideally within the social car sector) and volunteer management or HR or coaching;
• Experience of maintaining databases: accurately recording information, reporting and identifying errors in data;
• Competent in using Microsoft Office (Outlook, Word, Excel, and SharePoint); 
• Supportive and enthusiastic about working with an organisation which is both a high quality service provider and an ecumenical Christian community open to people of all faiths and none;
• Self-motivated and ability to manage own workload on a daily basis and be accountable for the delivery of own workload;
• Satisfactory enhanced DBS record check;

About us

L'Arche Liverpool is an energetic Community. We provide support to people with learning disabilities. Our services include supported living accommodation, and The Ark Day Service, our Community Hub.

We pride ourselves on being a place of welcome and kindness. We support people to build relationships, share our skills and gifts, and be a beacon of hope and diversity.

A full job description and person specification can be found in the recruitment pack.
 
The closing date is 5pm on Monday 7 October 2024. 
Interviews will take place on 21 October 2024.

Please note that visa sponsorship is not available for this role. You will need to hold the existing right to work in the UK to apply. 
 
To apply, please read the full job description and person specification and answer the questions on our online application form.
 
Please also read our privacy notice for job applicants.
 

Refugee Council – Philanthropy Manager
Location: Stratford, London (hybrid of home working and 1-2 days per week in Stratford Office)
Salary: £43,824-£48,063 (depending on experience)
Contract: Permanent, full-time hours

Refugee Council is seeking an experienced philanthropy specialist to develop and grow the Refugee Council’s Philanthropy relationships and programme and deliver an ambitious Philanthropy strategy.

Refugee Council is a leading charity supporting refugees and people seeking asylum to rebuild their lives in safety here in the UK.  Providing practical, hands on support, their award winning services include welcoming refugees into local communities across the country, providing specialist children’s services – with a particular focus on refugee children who arrive here alone, helping people to navigate the asylum system, and supporting people to access housing and employment.  Evidence from services is then used to also inform the charity’s leading policy and influencing work, including campaigning for a fairer and kinder refugee protection system.  The charity works with more than 14,000 men, women and children every year.

As a result of growing need and increasing interest in Refugee Council’s work, the charity has ambitious plans to make a leap in impact, with investment in their Philanthropy Team to raise increased funds from key high value audiences.

This role will be a critical part of the Philanthropy & Partnerships Team and presents an exciting opportunity to grow Refugee Council’s established Philanthropy programme. The role will be responsible for delivering and creating bespoke development plans, supported by engaging cultivation and stewardship activities to secure increased funding from existing and new donors. It will also be a key point of contact for key Major Donors and high-profile supporters, patrons and ambassadors.

The position offers the opportunity to work alongside an engaged and well-connected Senior Management Team, supported by the Head of Philanthropy & Partnerships and a highly regarded and experienced Philanthropy Consultant to make the charity’s ambitions a reality.

To succeed, candidates will have experience of running a Philanthropy/major giving programme, with extensive experience of managing their own pool of donors, as well as a track record of securing five and six figure donations from high net-worth individuals. You will have extensive knowledge of the Major Donor landscape and your fundraising skills will be matched by your strategic planning and leadership abilities.

Refugee Council will provide the most moving and diverse case for support. Cases that encompass innovative external affairs campaigns aimed at engaging policy makers and the public.

Refugee Council knows that step change takes time and planning, and they have put together a plan for growth that is ambitious but is also realistic and allows time for development and engagement. This plan also includes recruiting prospecting, stewardship, and communications expertise, so that growth is supported, planned and achievable.

This is an exciting opportunity to join a dynamic and ambitious team recently shortlisted for Fundraising Team of the Year at the 2023 Third Sector Awards, and working with the Third Sector 2023’s Frontline Service Team of the Year, as well as contributing to the transformation of the experiences of refugees seeking protection in the UK.

CLOSING DATE: Monday 30th September, 9am BST.

Lead a small team raising the resources and engaging with audiences to support the delivery of wide ranging services helping refugees, asylum seekers and vulnerable migrants to settle and thrive locally. You will deliver income and support by managing your own small team and collaborating with the rest of the organisation to tell stories, share information, build understanding and deliver the income needed to run the organisation. We pride ourselves on quick and dynamic responses to new arrivals and changing needs and want a manger who will relish their part in this.

With a current turnover of £1.5-£2 million, from a good mix of trusts, foundations, individuals, contracts, partnerships, community, there is a constant need to manage amd renew relationships. There is also potential to develop new or underdeveloped areas of collaboration and income.

The manager will have proven all round experience and a track record of delivering income from multiple and varied sources. They will need to work from the Oxford office at least two days a week to build relations with other teams. Beyond that location and working hours are flexible. 

Role overview

This key role manages our flagship and award-winning project supporting refugees with IT Hardware. The project collects IT Hardware, refurbishes and repairs it through our network of technicians, matches it with a suitable recipient through our referral process and then distributes it to charities and individual refugees and asylum seekers at no cost to the recipient. The project is in its third year, in which it will grow to overseeing e-waste collection and tech re-sale.

This role has two central arms: project management and volunteer management. 

Overall management of the project includes key decision-making on tech refurbishment and distribution, building and maintaining key partnerships, impact reporting, staff management, external representation, developing and recording institutional memory and supporting the project's strategic growth with support from the Director. The postholder will be responsible for working with their team to maintain the smooth running of the project and deliver the project outcomes. They will deputise for the Director where necessary.

Volunteer management predominantly looks like the recruitment, coordination, training and retention of technical volunteers, many of whom are asylum seeking graduates of our tech training course. The post holder will be the go-to person for the volunteers and provide technical and management support with the help of our Technical Lead. 

We know good project managers have a variety of skills and experience. We are not running a personal specification, but the strongest applications will indicate staff management experience and basic knowledge of IT repair. 

We choose to publish the draft job description of the roles we advertise for. If you have the skills, experience and character to do the job below, please apply. We particularly welcome applications from those with experience of asylum and migration.

Outcome 1 - Manage the Digital Access project and the team working to deliver its outcomes 

• Oversee the logistics and operations involved in collecting, storing and redistributing large quantities of IT Hardware, including the distribution of Data SIM cards to recipients with support from your team.

• Work with the Engagement Manager to identify and communicate with businesses, individuals and other sources of IT Hardware to explain our process and the impact of the project.

• Oversee the smooth running of and improvements to the referral process through which charity partners and individual refugees apply for and receive devices.

• Ensure the project goals are delivered on time and within budget.

• Provide thoughtful and kind management of the Operations Coordinator and Operations Assistant, meeting regularly and supporting their development.

• Record the institutional memory of the project through a digital guide to the processes and learnings which constitute the Digital Access programme. 

• Ensure everyone at Screen Share who engages with the project does so in line with our safeguarding and privacy policies.

Outcome 2 - Monitor, evaluate and communicate the impact of our device provision 

• Collate and present service user and device data (e.g use-case, age, geography) on a monthly and quarterly basis which represents our impact on the ground for internal and external audiences.

• Lead on the measurement of our impact through collection of case studies and distribution of our feedback form.

• Critically analyse and improve our impact measurement process to ensure it is ethical and fit for purpose.

• Work directly with service users, the Director and Communications team to produce compelling stories of the impact of Screen Share’s provision, with particular focus on our annual impact report.

Outcome 3 - Coordinate tech volunteers, external repair partners and technical staff (tech agents) to secure a regular flow of repair and refurbishment

• Oversee the process by which tech agents request and receive parts for the refurbishment process (hardware, software and tools).

• Work with our Technical Lead to ensure tech agents are provisioning devices consistently across our suite.

• Ensure the smooth implementation of changes to our technical provision.

• Critically analyse and improve the way in which the repair and refurbishment process is technically facilitated and recorded.

• Design and Deliver a tech volunteer retention strategy.

• Ensure our repair and refurbishment costs do not exceed our budget.

• Conduct in-person reviews with tech agents to monitor their progress and provide quality assurance. 

• Explain our process to prospective repair partners and onboard them onto our system.

Outcome 4 - Recruit, train and support new technical volunteers

• Design and implement a nationwide technical volunteer recruitment and retention strategy which establishes a regular flow of technical volunteers into Screen Share, including and especially volunteers from an asylum seeking background and those who have graduated from our training course.

• Facilitate tech volunteer onboarding including external references, interviews and safeguarding.

• Coordinate and lead monthly volunteer tech team meetings. 

• Explore partnerships with local tech businesses or refugees for paid refurbishment.

• Run basic laptop refurbishment refresher training for new volunteers in need of support.

Outcome 5  - Ensure Screen Share tech agent records are kept up to date

• Ensure the tech agent base is kept up to date at all times with all necessary details to facilitate refurbishment 

• Ensure contact logs are maintained for each tech agent in accordance with GDPR legislation and that holidays/preferences/issues are recorded

• Ensure the right staff can access notes on 1:1’s with tech volunteers 

• Analyse tech agent data thematically, implementing adjustments on a regular basis 

Outcome 6 - Contribute to the strategic development of the project and ensure the Director receives appropriate support 

• Represent the project to prospective partners, local councils and at public events, increasing its visibility within the refugee and tech sector.

• Design and implement experiments to test assumptions, minimise risk and scale the project.

• Deputise for the Founder and Director in internal and external settings where necessary.

Do you want to make a positive difference to people's lives, enabling them to improve their wellbeing and move forward to independent living?  If so, please read on.

We are looking for a passionate and experienced Area Manager to oversee our four-specialist supported living service in Wandsworth & Richmond.  As an organisation we are growing so this will expand.

The successful candidate will be responsible for leading their team to provide the highest standards of care, compliance with contractual and regulatory requirements, and the overall performance of services within their area.  Our current services are not CQC registered.

We offer a wide range of benefits, learning and development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

All applicants must be legally eligible to work in the UK by the start of employment as Servol are not able to offer sponsorship.

Salary = £41,000 (including London weighting) per annum, working 37.5 hours per week Monday to Friday.  You will be required to be part of a management on-call rota out-of-hours.  This role includes some evening, weekend and bank holiday working as required.

Benefits include 28 days annual leave, flexible working, pension scheme, staff discounts, employee assistance programme, and career development,

Key responsibilities of our Area Manager:

• Lead, manage, your team to deliver outstanding care services. Setting and encouraging high standards of performance and demonstrating a commitment to good practice and continual improvement in all areas of the organisation’s operations.
• Fostering positive relationships with service users, their families, and other stakeholders.
• Work with your team to ensure that all reporting is completed in a timely manner. Monitoring and improving service quality through regular audits and performance reviews.
• Ensure adherence to all policy and contractual requirements for the management of risk including safeguarding, incidents and complaints handling.
• Proactively participate in policy development and service delivery improvements.
• Working with the Regional Operations Manager to develop and implement strategic plans to enhance service delivery and achieve business objectives.
• Grow local partnerships and networks to enhance service delivery and raise the Servol profile.
• Work with the Regional Operations Manager to identify local funding opportunities, developing bids to enhance business development and growth.

Skills/experience/personal qualities required for our Area Manager​ vacancy​​​​​​:

• Level 4 or equivalent in Health and Social Care or related subject.
• Qualification in Line Management or demonstrable experience.
• Able to demonstrate a robust understanding of housing management policy, process, and legislation.
• Excellent leadership and people management skills.
• Strong knowledge of regulatory and legislative requirements in social care.
• Demonstrable understanding of financial management.
• Experience of service monitoring and reportin, including the ability to analyse data and make informed decisions.

If you feel that you have the skills and experience required to become our Area Manager please click ‘apply’ today – we would love to hear from you.

The Senior Volunteering Officer will help us to explore and develop new approaches to volunteering within the NHS. This role is focused on supporting our volunteers that are based within Imperial College Healthcare NHS Trust services across the North West London Community and to develop new volunteering roles that focus on health challenges within the community.

You’ll provide a high quality experience to volunteers that are located within our community sites, by working with Trust staff and partner organisations to develop new roles that improve the experience to our patients within these clinical services, to identify new locations and roles, to develop our volunteering offer within Imperial College Healthcare NHS Trust.

This role will work with the Trust to develop new approaches to volunteering, with a particular focus on designing, launching and evaluating volunteer roles that could bring system change to wider health inequalities.

Additionally, you’ll focus on our volunteer community, ensuring that our volunteer community is as representative of the wider population, and seek to engage groups with a particular focus on the Core20plus5 groups.

Main Tasks:

Provide leadership and support to enable a high quality volunteering experience within Trust Services within the North West London Community

Work in partnership with wider charity teams, to identify areas to link up work around the population health programme of work and identify appropriate volunteering opportunities

Working in partnership with the volunteering team, provide tools and approaches to understand our volunteer community.

Avon Needs Trees has a corporate partnerships programme with some strong partners and most excitingly, a lot of interest from dynamic & established companies.

You will join a fast-growing organisation that started in 2019 with four volunteers and has grown to a staff team of twenty (with more recruitment in the pipeline for 2024), over 1,000 volunteers and ownership of nearly 600 acres of land that will grow woodlands of over 160,000 trees. 

We are looking for an individual who can come in to review our current offering, help develop and shape a sector leading proposition for companies, develop new relationships and lead on exceptional account management. 

Corporates are one of the key areas of focus for our new fundraising strategy, released in September 2024 where we are aiming to build up a specialism in a smaller number of fundraising channels where we feel we have natural strengths and see opportunity. There is also the opportunity to get involved with other forms of fundraising, in particular the coordination of our major donor programme.

While Avon Needs Tress is a charity, the role would also suit someone from the commercial sector with relevant skill sets of account management and new business acquisition who is looking to move into the social and environmental impact space.

Your legacy will be a tangible impact on slowing down climate change, helping nature recover and creating social impact by initiating and developing enduring relationships with corporate partners.