Volunteer Manager Jobs in Holborn, Greater London
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are currently recruiting a Mental Health and Psychosocial Support Consultant to support our Programs team.
This is a remote position, open to candidates globally.
At Relief International, we are committed to building a representative, inclusive and authentic workplace. We strongly encourage applications from candidates from minoritized backgrounds those who bring lived experience of the contexts in which we work.
This role is classified as requiring standard background checks.
About Relief International
Relief International is an international non-profit organization that partners with communities impacted by conflict, climate change and disaster to save lives, build greater resilience and promote long-term health and wellbeing. We work in 16 countries across Africa, Asia, and the Middle East, providing Health and Nutrition, WASH (Water, Sanitation, and Hygiene), Education and Livelihoods programming that creates the foundation for community resilience.
About the Opportunity
Relief International is seeking a qualified and experienced MHPSS consultant to enhance the integration of Mental Health and Psychosocial Support (MHPSS) within the organization's health programming by conducting a rapid assessment of current capacities, developing a tailored intervention framework, and creating actionable plans and training resources. This initiative aims to strengthen the organization's ability to deliver effective, culturally appropriate integrated MHPSS services that are aligned with global standards and responsive to the specific needs of the communities served considering the fragile and conflict affected settings in which Relief International operates.
Deliverables
- Conduct a Rapid Assessment: Evaluate the current capacity for Mental Health and Psychosocial Support (MHPSS) programming within the organization and its areas of operation. This includes reviewing existing national plans, policies, standard operating procedures (SOPs), tools, and programmatic approaches, as well as assessing staffing levels and capacities related to MHPSS.
- Develop an MHPSS Intervention Framework: Create a tailored MHPSS intervention framework that aligns with global standards and integrates with Relief International’s (RI) Health and Nutrition strategy, particularly within the context of primary healthcare programming. The intervention framework should consider practical approaches that are evidence based and appropriate to the contexts in which Relief International operates
- Create an Implementation Action Plan: Develop an action plan that outlines steps for effective implementation of the MHPSS intervention framework at all organizational levels.
- Design an MHPSS Capacity building Framework: Establish a training and capacity building framework for MHPSS, utilizing existing publicly available tools, resources, and were possible suggesting trainers. The framework should aim to enhance the skills of RI field teams and partners involved in MHPSS initiatives and include supportive supervision. Note that implementation of the training is not within the scope of the consultancy
- Develop an Operational Tool for MHPSS Program Design: Create an operational tool linked to the MHPSS intervention framework, which will guide RI field teams in designing safe, high-quality, and context-responsive MHPSS programs.
We are looking for someone to start the consultancy in November, the level of effort required is 60 days. This can be completed across 3 – 6 months.
About You
You will bring the following experience and skills.
- Educational Background: A master's degree or higher in psychology, social work, public health, or a related field, with a focus on mental health or psychosocial support.
- Professional Experience: substantial experience in MHPSS programming, including work in humanitarian or development contexts. Experience in integrated health programming would be beneficial.
- Technical Expertise: Strong understanding of global MHPSS frameworks and guidelines, such as those developed by the World Health Organization (WHO) and Inter-Agency Standing Committee (IASC) including mhGAP. Familiarity with evidence-based practices for mental health interventions is essential.
- Capacity Building Skills: Proven ability to design and facilitate training sessions for diverse audiences, including healthcare professionals, community workers, and beneficiaries.
- Assessment and Evaluation: Experience conducting needs assessments and program evaluations, with the ability to develop practical tools and frameworks for implementation and monitoring.
- Cultural Competence: Ability to work effectively in diverse cultural settings and adapt interventions to local contexts while respecting cultural beliefs and practices.
- Communication Skills: Excellent verbal and written communication skills in English
- Collaboration and Partnership: Experience working collaboratively with various stakeholders, including government agencies, NGOs, and community organizations, to strengthen MHPSS services.
Research shows that women and people of colour are less likely to apply to jobs, unless they meet every single requirement. If you’re excited about this role, but your experience doesn’t align with every criteria described, we encourage you to apply anyway, you could be exactly what we need!
How To Apply
To apply for this post, click on the “Apply” button in the job advert page.
- Please submit your CV, and a one-page cover letter outlining your proposal.
- In your proposal please include the approximate cost and the timeline.
Closing Date: 15 November 2024
As a humanitarian organization, Relief International is committed to the safeguarding of all those we come into contact with through our work. We are committed to the core humanitarian principles regarding prevention of sexual exploitation and abuse. Relief International expects all staff and volunteers to share this commitment and uphold the values and behaviors outlined in the Code of Conduct.
Recruitment to all roles in Relief International include a criminal records self-declaration, references, and other pre-employment checks, which may include police and qualifications checks.
The client requests no contact from agencies or media sales.
Refuge is the largest domestic abuse organisation in England. On any given day, our services support thousands of women and their children, helping them to overcome the physical, emotional, financial, and logistical impacts of abuse and rebuild their lives — free from fear.
We are currently recruiting for a Deputy Director, Technology who will be the lead technology expert for the organisation. This is a new role offering the scope to shape Refuge’s response to the technology challenges we face in executing our strategy and achieving our mission.
We are looking for someone with a proven track record in delivering high-quality IT support service through effective contract management of the recently appointed outsourcing company, including the resolution of any remaining on-boarding issues. You will bring a strong understanding of IT security practices, regulatory compliance, and cyber security protocols. You will also be a trusted advisor for senior colleagues, providing expertise, identifying opportunities, and delivering solutions for modernisation, automation, and cost optimisation across the organisation. You will provide advice and technical guidance to teams who manage their own applications and systems (Finance, Fundraising, People and Culture, Helpline) and manage the procurement of new IT software solutions with key investments in case management, housing management and finance systems in the early planning stages. And you will take management responsibility for Refuge’s well-established and respected Data and Performance team, ensuring we continue to report to funders on standards of performance across our services.
If this sounds like you, we’d love to meet you.
Closing Date: 09:00am 11 November 2024
Interview Date: 21 and 22 November 2024
The client requests no contact from agencies or media sales.
ECPAT UK’s Youth Mentor and Outreach Worker will work directly with children and young people affected by trafficking and exploitation. This is a critical role within our Youth Programme, which offers 1-2-1 support, peer support, group work, participatory activities, counselling and other therapeutic interventions for child victims of trafficking and exploitation, aged 15-25. Our successful candidate will be experienced and passionate about offering trauma-informed and rights-based support to young people from across London. They will be a team player, committed and motivated to addressing vulnerabilities, fighting injustice and advocating for marginalised young people. For more details and to apply, please see attached and follow this link: WORK WITH US AT ECPAT UK.
Please read recruitment pack carefully and provide a CV and a covering letter that outlines how you meet the person specification.
The client requests no contact from agencies or media sales.
At Independent Age, we believe that no older person should face financial hardship. That’s why, by 2027, our goal is to have improved the lives of one million older people.
Our impact across policy, campaigning, information and advice, grant-making and partnerships improves lives by increasing the financial well-being of older people in financial hardship, enabling greater choice and independence in wider areas of life. We want to find talented individuals from diverse backgrounds to join us on this journey.
Responsibilities and Person Specification:
This role at Independent Age is a brilliant opportunity to work on our grant funding programmes, involving support of grant management, applications, assessments, and funding administration. The postholder will foster positive connections with funded organisations, service partners and individual grant holders, contribute to the review and analysis of grant and partnership reporting and evaluations, and help communicate the impact of grants working with multiple stakeholders. You will support with creating value-adding opportunities for grantees, from organising engaging training to hosting networking events.
A strong understanding of grant making and experience in supporting partnerships, a project, or programme of work, your collaborative approach, outstanding interpersonal skills, and commitment to customer service will be important for this role. You should also have excellent administrative and organisational skills, a keen eye for detail and be experienced in data management.
For full details on the role and requirements, please review the job description and person specification. If your experience doesn’t align perfectly with all of the criteria in the person specification but you do meet most of them and are excited about the role, we encourage you to apply anyway.
This is a full-time role, 35 hours per week, which you can choose to work over five days or a 9 day fortnight.
What it’s like to work at Independent Age:
We celebrate diversity at Independent Age and champion the differences that make each of us unique. We actively support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. We aim to attract and retain a wide range of talent and create an environment where everyone can feel safe, protected, welcome and included.
We offer great benefits including 28 days annual leave plus public holidays, a generous pension scheme with life assurance, and fantastic learning and development opportunities. We also offer a number of enhanced leave provisions and benefits.
We know that a good work life balance helps us perform at our best and supports wellbeing. Flexible working hours and hybrid working is standard for all (those contracted to work in the office usually attend 1 day per week). But if you need a different form of flexibility, we are always happy to talk flexible working.
You can find out more about what it’s like to work at Independent Age by visiting the Careers page on our website.
Application Process:
To apply, please visit our website to submit a CV and a Supporting Statement, detailing how your skills and experience meet the criteria within the Job Description and Person Specification (please do not hesitate to contact us if you have specific requirements and need support to apply in an alternative format).
To support our commitment to equity, diversity and inclusion our hiring managers use anonymous shortlisting. Therefore, please do not include your name, photo, or information to indicate your gender or age in your CV and supporting statement. Please do not omit dates of employment. Please ensure the title of any uploads does not contain your name.
Independent Age is committed to safeguarding and follows Safer Recruitment practices to ensure we are safeguarding those we work with. We therefore ask that you supply your full work history with explanations for any gaps in the application documents you submit and, if offered the post, we will require two employment references including your current or most recent employer. A Basic DBS Certificate will be required for this role.
Closing Date: 23:59 on Monday 18th November 2024
Interview Dates:
- First Interviews will be held online on Thursday 28th November 2024
- Second Interviews will be held in person on Thursday 5th December 2024 at Independent Age, 19 Avonmore Road, W14 8RR.
Independent Age is the national charity focused on improving the lives of people facing financial hardship in later life.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Community Coffee Shop Supervisor, to serve customers and maintain high standards in SCT x Paper and Cup.
Role and responsibilities
- Greet Customers in a warm, friendly and welcoming manner
- Always maintain excellent customer relations with clear communication
- Brew excellent coffee and beverages including ‘latte art’
- Prepare orders to customers specifications
- Maintain excellent level of hygiene in food preparation and service areas
- Ensure high level of personal hygiene and appearance (including the wearing of protective clothing at all times)
- Comply with Health and Safety regulations
- To follow the SCT x Paper and Cups policies and procedures
- Follow cash handling procedures, policies, use of the cash register and ability to ‘cash up’ at the end of your shift as and when required
- Perform cleaning tasks per the rota
- Report any machine faults to the manager
- Ensure all comments and complaints are raised to the Manager
- Carry out other duties as may reasonably required
- In consultation with the Shop Manager, sell donated stock and receive donations, storing appropriately for processing
- Maintain stock levels of donated goods ensuring a quality retail offer in the shop
- To be willing to cover at other shops when, and if, necessary
Additional benefits:
- BUPA Employee Assistance Programme
- BUPA Wellbeing plan
- Cycle to work scheme
- Season ticket loan
- 25 days annual leave (rising to 30 with length of service) plus bank holidays (pro rata on basis of 35 pw full time equivalent)
- Contributory Pension Scheme with employer contributions of 5%
- Training and development opportunities
The client requests no contact from agencies or media sales.
The Head of Finance is a pivotal role for the Trust, providing leadership in financial management and planning. You’ll also play a leading role in strategy and policy setting as part of the Senior Management Team and will lead a small team of staff and volunteers. You will work closely with our Honorary Treasurer, leading the Trust’s Finance & Resources Committee for the executive team. Ideally you will have experience in charity financial management.
You will be responsible for delivering the accounting and controls and the budgeting, forecasting, planning and analysis for the business. This role will have significant interaction with non-finance staff providing support and guidance.
We are looking for a qualified accountant with 5+ years PQE, who will lead the Finance Team. You will combine this with a positive and innovative attitude, constantly looking to improve performance and support our teams across the Trust. This a perfect role for someone who is excited by an opportunity to have the autonomy and breadth of role and to work with a team of staff and volunteers committed to nature’s recovery.
We are looking for a leader with a high technical knowledge and who is solutions-focussed and who has the desire and ability to inspire and guide colleagues across the Trust.
This role is for someone who wants to have a positive impact on the natural world and help drive the Trust forward. If you feel you have the knowledge and experience we need and would like to be part of a team of staff and volunteers who care passionately about the future of wildlife, please do apply.
You can find a lot more information about the role in the Recruitment Pack, including details of our benefits package, and information on how to apply.
The deadline for applications is 9am on Friday 8 November.
The client requests no contact from agencies or media sales.
The Head of Fundraising & Communication is responsible for the generation of funds for Kintsugi Hope by a variety of income streams and for ensuring the Kintsugi Hope brand and services are marketed throughout the UK. This will involve managing a Fundraisng Manager and Communications Manager and collaborating with the wider team to ensure success. A key outcome is that the annual fundraising target is achieved.
Main Responsibilities:
·Lead and oversee the Fundraising & Communications function, including line management of the Fundraising Manager, and Communications Manager.
·Accountable for growing income year on year in line with operational plan targets.
·Accountable for acquisition and retention of regular donors in line with operational plan targets.
·Accountable for ensuring a clear plan is in place to achieve the income targets.
·Responsible for oversight of communication to donors that inspires and engages them to continue to support the charity financially.
·Responsible for own major donor caseload, including communication and impact reporting
·Accountable for oversight of the Kintsugi Hope brand, ensuring it is maintained and protected.
·Accountable for oversight of the Kintsugi Hope tone of voice in all communication and marketing.
·Accountable for oversight of all Kintsugi Hope social media platforms and digital presence, to ensure appropriate and inspiring messaging, brand and tone of voice.
·Responsible for supporting all areas of the organisation with their communication requirements eg Group Leader Newsletter.
·Responsible for managing key stakeholder relationships (eg major donors, grants officers)
·Responsible for analysing supporter and income data to ensure the most effective campaigns and supporter engagement.
·Accountable for managing the Fundraising & Communications budget
Please provide a cover letter expressing your interest in the role and the work of Kintsugi Hope and up to date CV.
A world where mental and emotional health is understood and accepted, with safe and supportive communities for everyone to grow and flourish.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Cardinal Hume Centre works to prevent and tackle youth and family homelessness.
Job title: Immigration Advisor (OISC L1)
Westminster, London
Hours: Permanent, part time, 21 hours
Salary: £20,916 (£34,860 FTE)
Are you passionate about making a real difference in the world? Do you want to leverage your skills to combat homelessness for children and young people? Then we have the perfect opportunity for you.
We are looking to recruit an OISC Level 1 Advisor to provide tailor-made advice to individual clients with regard to child citizenship applications. This is an exciting role in our Immigration Team that will Act as a point of contact within the Centre for all queries and questions relating to immigration advice. You will develop your own caseload in partnership with the service manager, assess referrals, apply for fee waivers and provide casework support for other team members. You will work to Office of Immigration Services Commission (OISC), Specialist Quality Mark (SQM) and Immigration and Asylum Accreditation (IAAS) standards and keep up to date with changes in law and policy relating to refugees, asylum seekers and migrants.
Please refer to the job description for further information.
To apply, please submit a CV and cover letter outlining how you meet the requirements of the role and why you would like to work for us. You must account for any gaps in your employment history.
We are committed to safeguarding and promoting the welfare of children. The Centre requires staff and volunteers to complete a criminal records self-declaration and undertake a DBS check.
Benefits
·26 days’ leave rising to 28 days’ leave after two years’ service (pro rata for part time staff)
·Two annual wellbeing days
·Access to Blue Light Card discounts
·Pension: stakeholder pension scheme and we will match employee contributions up to a maximum of 6%.
·Life assurance cover(after probation passed)
·Season ticket loan
·Training and development opportunities
The client requests no contact from agencies or media sales.
Care Navigator (Diabetes)
Salary: £27,527 - £30,831 per annum + 6% pension
Employment type: 12 months (possible extension)
Hours: 36 hours per week
Based at: Haringey GP Federation offices (or as assigned)
Closing date: 11 November 2024 at 12noon
Interviews: 15 November 2024
Job Reference: 2024006
The Bridge Renewal Trust in partnership with Haringey GP Federation and North Central London Clinical Commissioning Group are delivering a new Pan-Haringey Diabetes Care Navigation Service.
As a Care Navigator, you will provide support to people whose diabetes is not well managed or who are not engaging with health professionals, in particular, deprived and vulnerable groups within this cohort. You will support people to access diabetes information and/or education in their own language, improve their ability to navigate the health and care system and improve their confidence to self-manage their condition. This is a new and exciting approach to working with people with diabetes in Haringey.
The Bridge Renewal Trust is a charity that delivers practical ways that people can live healthier, long and fulfilling lives – thus playing our part in working towards reducing health inequalities and building stronger communities.
Are you a passionate and dynamic individual with excellent organisational and interpersonal skills; and a proven track record of working in a multi-disciplinary team, working closely with GP practices and other healthcare professionals, the general public and voluntary sector? Ability to speak Somali, Bengali or another Haringey community language would be desirable.
We are currently recruiting for a Care Navigator who will enable people to better utilise resources in the voluntary and community sector. This will in part be by direct work with individuals, and also by collating information about voluntary and community resources locally, to share with individuals and health professionals in clinics and GP practices.
This is a unique opportunity to join a progressive organisation where we value and reward the performance of our staff.
To apply, please email your CV with contact details of two referees, a supporting statement demonstrating how you meet the requirements set out in the Person Specification and completed equal opportunities monitoring form.
For a full job description, please visit the Bridge Renewal Trust website.
Company registration No: 06949568, Registered Charity No: 1131941
The client requests no contact from agencies or media sales.
For nearly 25 years, Ashden has partnered with enterprises and organisations in the UK and Global South to scale solutions to the climate crisis. We help bring clean energy to farms, villages, and refugee camps, while also driving greener schools, warmer homes, and climate action in UK towns and cities. By shining a spotlight on innovators and connecting them with partners, funders and policymakers, we inspire change, support green jobs, and work toward healthier, fairer societies.
Ashden is a well-regarded and well-connected organisation with a strong track record of building meaningful relationships with high-net-worth individuals across philanthropy, finance and business. However we must aim higher to tackle the climate emergency. To accelerate our efforts, we're recruiting a new leader for Major Donor fundraising to help reinvigorate and scale our fundraising success in this area.
This pivotal role will lead our Changemakers campaign, securing mission-aligned donations of five figures and more from high net worth individuals. You will also collaborate with the Director of Business Development to secure six- and seven-figure gifts to drive transformational solutions to the climate crisis.
We’re seeking an experienced fundraiser with a track record of securing major gifts and building strong relationships with high-net-worth individuals. While climate or environmental exposure is not essential, alignment with Ashden's values and passion for driving systems change is crucial. You’ll be supported by a collaborative team, including senior leadership and the Chair of Trustees, and will have key strategic and operational input into the success of our fundraising, the growth of the team, and the broader impact of our charity.
To read more about the role and organisation, please download the full appointment brief below.
Closing Date: 4 November 2024
People Beyond Profit Conversations: 1-6 November 2024
Ashden Interviews: 13 November (online) and W/c 18 November (in person).
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The successful candidates will work 35 hours a week over 5 days, including evening and weekend work as required by the company.
We have 9 roles available in the following locations:
Blackburn, Glasgow, Inverness, Manchester, Middlesbrough, Newcastle, Nottingham, Sheffield and Wrexham
At Help for Heroes, we believe those who serve our country deserve support when they are wounded. Every day, men and women have to leave their career in the Armed Forces as a result of physical or psychological wounds; their lives changed forever. We help them, and those still serving, to recover and get on with their lives.
And who are we you’re wondering? We are experts and beginners. Generalists and specialists. Ordinary people with an extraordinary passion towards making a positive change to the lives of our veterans (and having fun while doing it).
As One Team we share a philosophy – I.C.A.R.E. It’s the way we walk and talk, the way we interact with others and how we approach everything we do. We are:
Innovative – Collaborative – Authentic – Resourceful – Energetic.
We have an incredible opportunity for a COMMUNITY BUILDER to join our Community Development team.
Please see below for more information on what just might be your future role.
About The Role
The Help for Heroes Community Development team are looking to recruit a team of Community Builders to assist in their reshaped participation and connection strategy. Using Asset Based Community Development, we seek to support the charity’s objective to enhance reach and positive impact for members of the Armed Forces Community facing challenges within their local communities.
Are you interested in the Armed Forces community and harnessing their strengths and gifts? Can you identify what already exists in an area and utilise it to create new networks and make things happen?
We are looking for a motivated, dynamic and confident people who are passionate about collaborating with communities in the design and delivery of interventions that bring and connect people together to strengthen networks within the local community. If you believe in the advantages of having a strong community, this role could suit you.
Working closely with Community Development Managers across regions within the UK, the Community Builders will play a vital role in helping to improve lives for Armed Forces Community members by creating a supportive environment that allows them to re-engage and connect with the services at Help for Heroes and with the wider community.
The main purpose of this role is to connect local people through their skills, passions and assets and support the creation of new connections, bringing people together to improve wellbeing and make the community a better place to live. This will include listening to different points of views, building relationships and motivating people to work together and create their own action influenced by their interests and skillsets to positively impact local communities and help them to flourish.
About You
You will have experience leading and facilitating the mobilisation of local communities, asset mapping, bringing together people for engagement that matters to them. You will have knowledge and experience of Asset Based Community Development work, outreach methods and you will have good organisational skills, energy and the ability to animate local communities.
Key Responsibilities
- Deliver outreach to drive local connection, engagement and participation opportunities for the AFC
- Develop and embed an ABCD informed way of work
- Asset map
- Organise and facilitate community meetings to share ideas, encourage collective decision making and build a sense of belonging
- Encourage and pilot community lead action in response to local AFC needs/interests through peer led/co-designed initiatives
- Increase awareness of the challenges faced by military personnel, veterans and their families
PLEASE NOTE: The successful candidates will need to be based within an hour’s commute of their allocated locality and there is a requirement to travel within a 75-mile radius of this location (travel expenses covered). Flexibility in working hours is necessary to ensure a total of 70 hours is covered over a 2-week period so please take this into consideration before applying.
We are looking for someone with the following:
- A Community Development qualification and/or at least 3 years' experience working within a community development or similar role, with responsibility for bringing about social change and improving quality of life
- Excellent communication and interpersonal skills, with the ability to develop relationships which lead to actions
- Demonstrable experience within an integrated multi-disciplinary service
- Experience of engaging and working collaboratively with partners/stakeholders
About the Team
You will work as part of the Community Development team; this newly formed team will approach working in defined localities using an asset based community development approach. Together the Community Development Managers and the Community Builders will strengthen local communities using resources and networks that are readily available. You will do this to proliferate opportunities for sustainable participation and engagement alongside a multi-disciplinary team in order to support the Armed Forces Community to live well after service.
Please see job description for more details about the role.
*There will be a two-stage interview process for this role, with the 1st stage of interviews taking place the w/c 25th of November.
Please note due to a high volume of applicants, we might close this vacancy early if we find the right candidate - previous applicants do not need to reapply*
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us:
First Love Foundation is a Christian charity, founded with a mission to transform society through justice, dignity, and equality for all. We empower individuals to break free from poverty and crisis, offering comprehensive support and guidance. Our AQS-accredited service helps those facing income shocks, housing difficulties, health challenges, and more.
The Role:
As a Generalist Adviser/Caseworker, you will provide advice, case management, and advocacy services to individuals in need. The ideal candidate will have at least two years’ experience in advocacy or advice roles, with at least one year in casework. You will manage a diverse caseload, collaborating with our team to achieve life-changing outcomes for our clients.
Key responsibilities include:
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Providing advice & advocacy on welfare benefits and housing.
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Managing complex cases, including preparing for appeals and representing clients at tribunals.
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Offering guidance and support to colleagues and volunteers.
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Maintaining accurate case records, adhering to AQS standards.
Who We’re Looking For:
We are looking for someone with excellent communication and problem-solving skills, a passion for helping others, and the ability to thrive in a fast-paced environment. Experience with welfare benefits and case management systems, such as Advice Pro, is essential.
We welcome applications from individuals with lived experience and from diverse backgrounds, particularly those reflecting the communities of Tower Hamlets.
Join us in our mission to transform lives and help create a Britain free from poverty!
The client requests no contact from agencies or media sales.
Be there when it matters.
Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone. We are there when it matters.
Do you have Individual Giving experience, particularly in supporter stewardship and retention? If so, Sue Ryder has a fantastic opportunity to be our new Individual Giving Officer.
Reporting to the Individual Giving Manager, you will work as part of the Individual Giving Team, stewarding existing supporters and maximising income across a variety of direct marketing campaigns and activities, including: direct mail, email, digital, telephone campaigns, and the national fundraising Lottery.
The successful candidate will be expected to attend our Euston office once a week, although there is some flexibility around this for the right candidate.
Key Knowledge and Experience
- Experience of Individual Giving fundraising or transferable experience.
- Experience of developing compelling marketing materials and copy for print, web and social media.
- Strong knowledge of Microsoft Office packages with advanced Excel experience.
- Experience of supporter stewardship and retention.
- Experience of managing external agency relationships.
- Experience of working with databases (Raisers Edge experience preferable).
Key Responsibilities:
- Planning and delivery of multi-channel direct, telemarketing and digital marketing campaigns; to include briefing in new products, managing timings, campaign budgets, collating feedback and approval from key stakeholders, liaising with suppliers and ensuring materials are compliant and on-brand
- Work with the Individual Giving Retention Manager to forecast income and expenditure for campaigns and ensure spend remains within budget.
- Manage all aspects of effective and inspiring supporter journeys. Reviewing data, cancellations and implementing communications to reduce attrition accordingly
- Responsible for retention telemarketing campaigns, including delivery of fundraiser training, campaign briefing, day-to-day agency management and overseeing compliance
Competitive Benefits Package
- 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time), - Company pension scheme
- EAP support scheme
- Staff discount with thousands of retailers
- Enhanced maternity, paternity and adoption pay
- and lots more. Please visit our careers website for the full list.
Closing date: 5 November 2024
Interview date: 13 November 2024
We aim to give all candidates the opportunity to perform at their best during our recruitment process. Please let us know if you require any adjustments at any stage.
If you want more than just a job, we want you.
Join the team and be there when it matters.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
The Duke of Edinburgh’s International Award (the Award) is a Non-Formal Education and Learning framework encouraging young people to find their purpose, place and passion in the world.
In more than 120 countries and territories, our globally recognised accreditation is available to all 14 to 24-year-olds, of all backgrounds, locations, cultures and abilities.
Through the programme, each young person becomes part of something special while developing their own interests, universal skills and life aspirations.
The Duke of Edinburgh’s International Award Foundation is the international charity that drives and encourages the Award’s growth, access and impact across the globe. Working in partnership with organisations and governing bodies, we oversee the licensing of Award operators – including schools, youth groups, employers and custodial institutions.
The Monitoring and Evaluation Officer will support the Senior Operations Manager and the Bid Manager to help develop and implement monitoring and reporting processes across the Foundation’s grant-giving activities.
To be successful in the role, you must have excellent knowledge of results-based monitoring and reporting, including experience in sampling techniques and the use of computer software in support of monitoring, reporting and statistical analysis; demonstrate strong organisational and administrative skills, and ideally have experience working with colleagues from different cultural backgrounds. This role will also work closely with colleagues from the Operations, Communications and Development teams to ensure accurate information is delivered to key stakeholders.
Our long term ambition is that every eligible young person aged 14 – 24 will have the opportunity to participate in the Award.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join Age UK Bromley & Greenwich as a Generalist Adviser and Make a Difference in Later Life!
Are you passionate about supporting older people and ready to play a vital role in the community? Age UK Bromley & Greenwich is seeking an enthusiastic, skilled Information & Advice Generalist Adviser to join our team. In this role, you’ll provide essential guidance to older adults and their families, empowering them to make informed decisions about welfare benefits, care options, and legal matters.
As part of our team, you’ll support older adults in navigating sometimes complex systems, helping them live with dignity, confidence, and independence. This role is based in our Bromley office, with occasional travel across Bromley and Greenwich for community outreach.
About the Role:
The Information & Advice Generalist Adviser provides rights-based advice to clients, helping them understand and access services, entitlements, and benefits. Working closely with our team of volunteer advisers, you’ll be a valued source of expertise, conducting benefits checks, assisting with claims, and providing guidance on a range of issues that affect older adults. You’ll also take part in outreach activities, collaborating with partner agencies and representing Age UK Bromley & Greenwich in community events.
Key Responsibilities:
- Provide accurate, accessible advice on welfare benefits, care provision, housing options, legal issues (such as Lasting Power of Attorney), and more.
- Conduct benefits assessments, support claims processes, and advocate for clients in appeals.
- Perform rights-based casework, including helping clients with complaints and making representations as needed.
- Maintain detailed, up-to-date client records in our case management system.
- Collaborate with volunteer advisers, providing training, support, and guidance to ensure consistent service quality.
- Conduct outreach and participate in community events across Bromley and Greenwich to expand our reach.
- Work closely with colleagues and external partners to facilitate client referrals and deliver joined-up support.
- Stay informed of relevant laws, policies, and local services to offer the most current and effective advice.
About You:
We are looking for a compassionate, organised individual who understands the challenges faced by older people and is eager to support them. To succeed in this role, you’ll need experience in a rights-based advice setting, knowledge of issues affecting older adults, and strong communication skills to engage effectively with a wide range of people. Empathy, patience, and a commitment to equality and diversity are essential to provide our clients with the respectful, understanding service they deserve.
Essential Requirements:
- Proven experience in providing rights-based advice, ideally related to welfare and support for older people.
- Excellent administrative and organisational skills, with a methodical approach and attention to detail.
- Strong IT skills, including proficiency with Microsoft Office and experience with client databases.
- Ability to work independently, manage your time effectively, and make sound decisions under pressure.
- Willingness to travel across Bromley and Greenwich as required.
- Commitment to Age UK Bromley & Greenwich’s values of equality, respect, and creativity.
Why Work With Us?
Joining Age UK Bromley & Greenwich means joining a supportive, mission-driven organisation that has been dedicated to the well-being of older adults for over 50 years. We are a close-knit team, where each member’s work is valued, and everyone has the chance to make a positive, tangible impact in our community. As a Generalist Adviser, you’ll be part of a dynamic, client-focused environment that prioritises flexibility, professional development, and meaningful work.
We offer 27 days of annual leave (plus bank holidays), a competitive pension scheme, an employee assistance programme, and the potential for hybrid working arrangements, allowing for work-life balance.
Ready to Make a Difference?
If you’re a compassionate, organised individual with a commitment to supporting older adults, we’d love to hear from you. Apply today to join us in making Bromley and Greenwich a place where everyone can enjoy later life to the fullest.
Apply now to be part of our team transforming later life across Bromley and Greenwich.
The client requests no contact from agencies or media sales.