Trustee volunteer roles

Bgen, the Botanic Gardens Education Network, is seeking a new Treasurer Trustee to join its Board. This unpaid voluntary role offers a unique opportunity to support a small, but passionate charity at a pivotal moment in its growth.

Bgen is a specialist support network for professional plant and natural world educators. We help our members to connect people and plants in innovative and engaging ways, through online events, face to face training and networking events and our Annual Conference.

We are looking for a Treasurer who will bring enthusiasm, commitment, fresh perspectives and who will broaden the diversity of thinking on our Board. The successful candidate will combine professional financial knowledge and experience with a deep commitment to supporting our mission in this vital non-executive role.

As our new Treasurer trustee, you will play an active role within the Bgen Board and provide leadership on its financial health, ensuring robust processes, accurate records and sound-decision making with transparency and accountability.

This is an exciting opportunity to join the dynamic Board and support our work to empower plant and environmental education and engagement professionals across the UK.

Availability and commitment

 As a Board member you will need to be able to attend up to six board meetings per year (held online) and the Annual General Meeting, organised in January – February each year. You will also spend around 2 -3 days per quarter in between meetings, to prepare the quarterly accounts, provide advice and coordinate payments, with support from the Bgen Coordinator and Bgen Bookkeeper. Days may vary throughout the year, depending on activity.

On October 7th, we are hosting a Bgen Board Strategy Away Day at Birmingham Botanical Gardens and your attendance would be extremely helpful.

This position would be for a period of three years minimum (term can be renewed after this time).

Help thousands of older people in Essex live their best lives.

Do you believe every older person deserves to live a happy, connected and dignified life? Join Age Well East as our next Chair of Trustees and lead positive change across one of the UK’s most populous and diverse counties.

Age Well East supported over 4,000 older people last year through nearly 400 volunteers and 23 staff, delivering befriending, benefits advice, social activities, and mental health support. We operate virtually and face-to-face, from our base in Clacton and across the community.

Yet, challenges remain. An estimated 47,000 older people in Essex live in poverty, 29,000 experience loneliness, and we know that in neighbouring Suffolk, 179,000 older people currently have little support

.The Role

We’re seeking a new Chair to guide the next phase of our development. You'll provide strategic leadership, act as line manager to the CEO, and ensure we continue to grow our impact while maintaining strong governance.

The expected time commitment is around 2–3 days per month, aggregated across the month to support flexibility. Board meetings are held quarterly (mostly via video call), with additional engagement as needed.

To ensure a smooth handover, the successful candidate will be invited to Co-Chair alongside our current Chair, Nick Avery. The length of this transition period is flexible and will be tailored to the new Chair’s preference, with full transition expected by early 2026 at the latest.

About You

You’ll share our belief that all older people should be able to Age Well. You’ll be collaborative, values-driven, and a confident leader able to support our CEO and work effectively with our Board. While prior Chair experience isn’t essential, we are looking for someone who has served on a Board—whether in the charity, public or private sector. Fundraising experience is a plus, and so is a strong network or voice in support of older people.

About Pain Concern
Pain Concern is a charity providing information and support to people with pain and those who care for them, whether family, friends or healthcare professionals. Visit our website to find out more about what we do, including our Airing Pain radio programme, Pain Matters magazine, information helpline, community pain education sessions and our research and campaigning work. 

All pain is unpleasant, but for the 7.8 million people in the UK living with long-term pain it is a part of everyday life. It diminishes quality of life more than any other condition, leading often to loss of work, depression and disability. Anyone at any age can develop persistent pain and you will very probably know somebody affected. Although there is usually no cure, people who receive the appropriate treatment, information and support can manage their condition effectively with life changing results

Role purpose
Pain Concern are seeking an enthusiastic individual with lived experience of a chronic condition to join our Trustee Board. The importance of lived experience on our board ensures our charity has credibility with the general public, government and with funders.
Trustees are both charity trustees and company directors who report to Pain Concerns members.
The Trustee Board has collective accountability and responsibility for the charity and must ensure compliance with regulatory, contractual and statutory requirements.
This is a great opportunity to help shape our work.
Please note that for safeguarding purposes, the successful applicant will be required to undertake a PVG check. The cost of which will be covered by Pain Concern.

What you would be doing
Bring your expert lived experience and insights to aid the decision-making process to ensure the charity fulfils its objectives.
• Complete Trustee Induction training
• Complete Safeguarding training for Trustees
• Respond in a timely manner to trustee business conducted by email and attend any ad-hoc
meetings (appropriate notice given)

Is this role right for me?
We are looking for an individual who possesses some, or all of the experiences, skills and qualities
listed below:
• Lived experience of a chronic condition
• Confident to share opinions and ideas
• Ability to handle sensitive information with confidentiality and professionalism.
• A working understanding of IT, Microsoft Office and Microsoft Teams

Commitment and location
• Attend 1-2hr online evening meeting 4-6 times per year
• Volunteer from your own location

Benefits to you
• Opportunity to meet new people
• Experience volunteering as part of a friendly team
• Satisfaction of supporting a valuable service in the community

How do I apply?
Please complete the application form on our website

Cornerstone Library in Churchtown, Southport : Trustee/Secretary Vacancy

The Board of the Cornerstone Library in Southport retain oversight across library functions, ranging from service provision, fundraising and community engagement to heath & safety and financial stability. The Cornerstone Library is looking to recruit a Trustee to help promote the objectives of the Charity and fill the role of Secretary to the Board.

The role of Secretary to the Board combines the responsibilities of overseeing the Charity's overall governance as a Trustee with maintaining accurate records and facilitating communication between board members, including taking minutes at monthly meetings and managing official documentation.

We would benefit from the input of a Trustee who will complement the team of existing volunteers by bringing knowledge and expertise in, for example, IT, business, health & safety, event planning, web development or a legal background. 

If you are interested in joining our Board as the Trustee/Secretary please apply. Further details and a job description are available on request.

Pavilion Dance South West is seeking someone who has financial and accountancy experience and is passionate about arts and culture, to join our Charity Board of Trustees. 

We welcome board members from a range of backgrounds, knowledge and skills so that we have as diverse a Board as possible. It’s perfectly ok if you’ve never been on a board before, as we’ll provide support and training. 

Why join a board? 

• You’ll be supporting a worthwhile and creative charity with your time and your expertise 

• Contributing to the creative development of a highly regarded arts organisation with a growing reputation 

• You’ll get opportunities to come to events and performances and meet dance artists and choreographers 

• Expand your networks and broaden your experience in the arts sector 

Hebden Bridge Arts is seeking a visionary Chair of Trustees to lead its board into a bold new chapter. This is a unique opportunity to shape the future of a grassroots arts organisation that’s embedded in its local landscape and community.

With a 30-year history of ambitious, community-driven projects – including 2024’s acclaimed The Man Who Planted Trees – HBA is reimagining its future in a challenging cultural climate. As Chair, you’ll guide strategic direction, strengthen governance, champion diversity, and act as a passionate ambassador for the power of the arts to transform lives.

We welcome applications from experienced leaders with a love for inclusive, creative expression and community engagement. Co-Chair applications are also encouraged.

Location: Calderdale (with hybrid flexibility)
Time Commitment: ~2 days/month | Deadline: Noon, 30 April 2025
Term: 3 years (minimum 2-year commitment) | Voluntary role (expenses covered)

Download the Chair Recruitment Pack on our website for more details.

Asylum Welcome is an extraordinary local charity supporting asylum seekers, refugees and vulnerable migrants who seek refuge in and around Oxford.

With a strong reputation both locally and nationally, our team of approximately 30 staff and 200 volunteers offer a range of services from food and clothes to advice, visits, legal support, education and assistance getting into employment.  Asylum Welcome aims to transform the lives of those it serves.

We are seeking new Trustees with lived experience to join our Board. Lived experience in this context means that you have come to the UK as a refugee or asylum seeker or have lived with or grown up alongside people who did. Both refugees and asylum seekers are eligible to apply.

The purpose of this Trustee role is to bring a lived experience perspective to ensure our services reflect the diverse needs of the people we support, and help strengthen our governance and our approach.

This is an exciting time to join us, as we prepare to welcome two new joint CEOs to lead the organisation.

No prior experience is necessary. Our collaborative and dedicated Board is keen to invest in and support new Trustees and training and support will be provided. 

Job description

Trustees are the people who lead a charity and decide upon how it is run. They are also often known as Board Members, Directors, Governors, or Committee Members.

As a Trustee you will:

a) Actively participate in meetings, offering guidance and support to ensure that Asylum Welcome delivers the vital work           that it was set up to do, in the best possible way for clients.
b) Scrutinise Asylum Welcome’s budgets, management accounts and financial statements, ensuring that they meet the             organisation’s needs and the relevant regulatory requirements.
c)Ensure Asylum Welcome is complying with its governing documents and the relevant laws, as well as updating and               reviewing its own policies and procedures.
d) Bring particular skills, experience or insight that helps Asylum Welcome develop as an organisation.
e) Act with care and skill in Asylum Welcome’s best interests.

As a Trustee you share, with all the Trustees, equal responsibility for the charity.

Person Specification

Prospective Trustees will:

a)Be committed to the rights and welfare of refugees, asylum seekers and vulnerable migrants and to Asylum                        Welcome’s vision, mission and values.
b) Have a desire to use your skills and experience to make a difference for others.
c)Provide insights and guidance to the Board to help ensure the perspectives of our clients are central to decision                  about the charity’s mission and activities.
d) Offer insights and suggestions on Asylum Welcome’s policies, services and strategic direction, based on personal
         skills and experiences. 
e) Be able to work in a team, recognising and respecting the difference between the Trustees’ role and that of staff or               volunteers.
f)Contribute to and ensure Asylum Welcome’s future plans and strategic development and/or financial stability.

The Board

Asylum Welcome is governed by a Board of not less than 5, not more than 13 (currently 11) Trustees elected at the Annual General Meeting (AGM) in September. Trustees normally serve for at least 3 years. Additional trustees may be co-opted.

Trustees are not paid but travel expenses may be claimed for attending meetings.

The Board meets (via Zoom and in person) approximately 6 times a year, currently early evening on a Thursday. Regular dates are agreed a year in advance.

There is no set time commitment, although attendance at Board meetings and some training / workshop events is expected.

Individual trustees can also join or lead the Board’s Committees (currently we have a Finance Committee and a People and Governance Committee). There are also occasional task groups on particular short-term items.

An introduction to the working of the organisation and Board will be provided. There will also be an opportunity to buddy up with or shadow other trustees, if requested.

Position: Chair of Trustees

The Board of Trustees is the ultimate governance body for the organisation, serving as stewards of the organisation’s resources, and is ultimately responsible for Self Help UK’s strategy, operations, adherence to law and regulation, and financial management. The Trustees serve on a voluntary basis and currently meet virtually every 6 weeks.

Chair Responsibilities: The Chair leads the Board of Trustees and works closely with the Charity’s Chief Executive and Senior Management Team to achieve its goals. The Chair is responsible for key areas, including:

Strategy and Governance

• Ensuring that the Board operates effectively in the consideration, iteration, and approval of the organisational strategy in support of the charity’s mission and values.

• With Trustees, ensuring that the charity operates efficiently and effectively to fulfil its objectives

• Safeguarding the interests of the charity’s beneficiaries and providing oversight of stakeholder interests • Maintaining high standards of governance and risk management.

• Ensuring that the Board is as diverse as possible and provides the range of knowledge, skills, and experience necessary to deliver the charity’s aims.

• Ensuring the organisation is accountable and transparent in its activities.

• Maintaining compliance with relevant charitable and company legislation.

• Oversight of the Sub Committees of the board.

• Ensuring a high-performing and effective board by committing to regular appraisal and review of Trustees and board performance (including managing retirements and resignations of Trustees).

Guidance and support to the Chief Executive

• Appointment of the Chief Executive and approval of Chief Executive’s salary with the Trustees.

• Line management of and work in partnership with the Chief Executive to support them in achieving the aims of the charity.

• Support and guidance on operations, including personnel management.

Financial

• Ensuring, with the Board, sound financial oversight, including review and approval of the annual budget

• Oversight of high standards of financial management

Advocacy and fundraising

• Using personal and professional networks to help the executive with access to potential donors and supporters, including governments, international bodies, corporations, trusts and foundations, NGOs, and individuals.

• Advise and assist in raising and maintaining the charity’s profile in the UK and internationally.

Lead Board Meetings:

• Lead all aspects of meeting management.

• Encouraging discussion at Board meetings, summarising key points and ensuring decisions are made and implemented.

Remuneration: Unremunerated, but reasonable travel expenses will be reimbursed

Time Commitment: Estimated at 2 days per month, but some flexibility and the ability to offer more time on occasion are required.

Standard commitments include:

• Attending Board meetings every 6 weeks. Currently, meetings are held via Zoom

• Attendance at subcommittee meetings as necessary

• Monthly scheduled meeting with the CEO, with flexibility to respond swiftly to the occasional ad hoc issue.

• Attending, as a minimum, an annual half-day strategy session and other face-to-face events as required.

Qualities of a Chair

Essential

• Understanding and acceptance of the legal duties, responsibilities, and liabilities of Trusteeship and adhering to Nolan’s seven principles of public life: selflessness, integrity, objectivity, accountability, openness, honesty, and leadership.

• Commitment to the charity’s objects, aims, and values and willingness to devote time to carry out responsibilities. • Strategic and forward-looking vision in relation to the charity’s objects and aims.

• Good, independent judgement, political impartiality and the ability to think creatively in the context of the organisation and external environment.

• Good communication and interpersonal skills and the ability to respect the confidences of colleagues.

• Balancing tact and diplomacy with willingness to challenge and constructively criticise.

Desirable

• Prior experience of committee/trustee work.

• Knowledge of the type of work undertaken by the organisation.

• A wider involvement with the voluntary sector.

• Experience of chairing meetings, committee work, some experience of charity finance, charity fundraising.

• Leadership skills exercised through a period change.

USPG is looking to appoint 3 Trustees (lay or ordained) committed to global mission within the Anglican Communion. At this time, we are seeking to appoint a qualified accountant and two trustees with significant regional knowledge (Caribbean/ Latin America, Middle East, East Asia or Africa) to serve from July 2025.

About You

In recruiting Trustees at this time, we are looking for individuals with the following skill sets and experience:

• Accountancy: A qualified accountant with current experience of scrutinising accounts of organisations of the scale of USPG (at least) is sought. The person appointed will become a member of USPG’s Finance & Audit Committee as well as contribute to the strategic discussions of the Trustee board.
• Global knowledge and understanding: A couple of trustees with significant regional knowledge, especially of the Caribbean/Latin America, but also of the Middle East, Asia or Africa. That understanding may come from working with the churches or from professional experience outside of the Church.

The role is not paid, but necessary expenses incurred for attending USPG meetings will be reimbursed.

About USPG

The United Society Partners in the Gospel, known widely as USPG, is the Anglican mission agency that partners churches across the Anglican Communion in rethinking mission, energising church and championing justice. Click here to find out more.

USPG is actively seeking a diverse board with a balance of gender, ethnicity and age.

Are you a finance whizz looking for a rewarding trustee role? We have an amazing opportunity to be a Treasurer for our board, where you’ll have oversight of all financial aspects of the charity and advise the board accordingly. You’ll also be a proactive board member who shares our vision and values, and works with us to shape the charity’s direction. We look forward to hearing from you!

This role can be undertaken remotely for the most part, with quarterly in-person board meetings in London. 

Please apply via the brief application form on our website.

The main tasks you'll be required to undertake:

• Oversight budgeting, forecasting and reporting both internally to the Board of Trustees as well as reporting of the annual accounts
   
• Ensuring that proper accounting records are kept, financial resources are properly invested and economically spent
   
• Review of internal financial control environment ensuring continuous improvement and timely follow up of any actions
   
• Contributing to the strategic plan and advising on financial implications, and monitoring and advising on the financial viability of the charity
   
• Being a dedicated and proactive trustee of the charity, making meaningful contributions to meetings and discussions, and leading ad hoc pieces of work as required

The Trafford Centre Foundation is a new charitable grant-making trust undergoing formation and approval. In the coming few months, the Foundation is aiming to distribute funding received from the Trafford Centre’s owners, employees, brand partners and visitors to support communities within the North-West.

The Foundation is a key pillar of For Our Future, the Trafford Centre ESG programme, and is being established as part of a wider commitment of the owners of The Trafford Centre to positively support the Greater Manchester community and to work with partners, suppliers and key stakeholders to reduce our environmental impact.

The Charity looking for two additional Trustees with one acting as the Chair of the Trustee Board. The role of Chair is a key leadership role and provides the successful candidate with an opportunity to help curate the strategic aspirations of the Foundation and through leadership of the trustees deliver on the Foundation’s mission and goals. The Chair will work closely with trustees, to create a culture of excellence and accountability.

The organisation is purely grant awarding with no direct operations. The second role of an Independent Trustee is to work with the appointed board to deliver on the Foundation’s mission.

Trustees must be over 18 and must not have been disqualified under the Charities Act 2011 from acting as a trustee of a charity.

Applicants must be entirely independent of the Trafford Centre Limited and the onsite management team including suppliers, consultants and professional advisors.

Responsibilities of the Chair:

• Ensure trustees meet all legal obligations and responsibilities in accordance with charity law and governance best practices.
• Promote The Trafford Centre Foundation's strategic goals and work to develop trustee meeting agendas that support these objectives.
• Promote an inclusive and collaborative atmosphere across the Foundation.
• Uphold high standards across all areas of the Foundation’s operations, ensuring alignment with its values and goals.
• Maintain a well-planned board meetings calendar to oversee grant award operations.Chair board meetings effectively, ensuring agendas, reports, and minutes are prepared, circulated, and followed up on efficiently.Ensure timely review and approval of policies and procedures.
• Facilitate trustee involvement in all procedures of the Foundation.
• Collaborate with the delivery team to conduct regular governance reviews, ensuring the board’s size, composition, and skills are fit for purpose.
• Stay informed about the Foundation’s key risks and ensure these are reviewed and addressed regularly.
• Foster active participation from trustees in discussions and decision-making processes.

Responsibilities of all Trustees

• To set and maintain the Foundation’s vision, mission and values.
• To ensure compliance with the articles of association, charity law, company law and any other relevant legislation or regulations.
• To maintain proper financial control and ensure the Foundation applies its resources exclusively in line with its objectives.
• To monitor the implementation of internal policies and procedures. These include equity and diversity as well as safeguarding.
• To ensure that risk assessments for all aspects of the business are carried out.
• To maintain effective board performance and ensure the productive and efficient administration of the charity including funding and insurance.
• To promote the Foundation and act in the best interests of the charity, never in the interests of yourself or another organisation.

Essential Experience and Skills:

• Leadership & Governance: An ability to provide strategic direction, oversee governance and ensure compliance with the Foundation's objectives and procedures.
• Decision Making: Strong judgement to assess funding priorities and approve grants responsibly.
• Financial Acumen: Understanding of financial management, budgeting and risk assessment.
• Communication & Influence: Excellent communication skills to engage trustees, stakeholders and founders.
• Ethical & Values Driven Approach: A commitment to transparency, accountability and the Foundation's mission.
• Risk Awareness: Ability to identify, evaluate and mitigate risks effectively.

Role Location: Quarterly Board meetings are held in person, where possible, at the Trafford Centre in Manchester. Any additional board meetings will generally in person at Trafford Centre with an ability to attend virtually if required from time to time.

Duration of Board Appointments: The term of appointment is three years and you may be re-appointed for a second term subject to the continuing relevance of your skills and contribution.

Remuneration: This is a voluntary position. However, reasonable expenses incurred in the role of Chair and Trustee will be reimbursed.

Join us our Chair of the Board of Trustees

 We are seeking an inspiring Chair who will play a vital role in shaping our future.

Are you passionate about making a positive impact in the community? Do you have a strong desire to contribute your skills to a cause that matters? We invite you to become the new Chair of our Board of Trustees and be a driving force for change!

Who we are

CAYSH is a purpose driven charity, dedicated to making a difference to the lives of young people. We believe in the power of community, collaboration and transparency to create lasting change. We provide supported housing, advice and guidance to more than 100 vulnerable, homeless young people.

Our Community Interest Company has a separate board and exists to provide 24/7 concierge services to young people at CAYSH and externally to vulnerable adults with complex needs.

What we are looking for: An individual who will provide strategic guidance, support our growth and provide governance leadership. You will also support us in making a difference to the lives of young people and vulnerable adults.

While working collaboratively with our CEO, dedicated team of staff, trustees and directors you will support and oversee the activities of our organisation and have oversight of board and committee activity and decision making.

 Why you should join us as our Chair:

Impact: Be part of an organisation making a real difference to the lives of homeless young people. Leadership: Support our strategic decision-making and shape the future direction of the organisation. Fulfilment: Experience the satisfaction of knowing that your efforts contribute to positive change.

We want to work with a Chair who is an experienced trustee or director, with a career background that will raise the work of the CAYSH Group and champion our vision and mission. We endeavour to grow our organisation and particularly welcome applications from anyone who will support our business growth strategy. Commitment to safeguarding young people and vulnerable adults is essential, as well as the commitment to equal opportunities and eliminating discriminatory practice.

Time commitment:

Our Trustees and Directors provide a valuable and positive contribution, building on our strengths and ensuring our results are sustained. There are currently 9 Trustees / Directors within the Group who bring a wide range of skills, knowledge and experience to the organisation.

You will attend an average of 4 Board meetings and up to 4 Committee meetings a year, plus Trustee / Director away-days & other events, such as AGM. Meetings are held outside regular business hours and are mostly online. Events (including strategy days, AGM and service user get-togethers) usually take place at our offices in Croydon.

How to Apply: If you are ready to embark on a rewarding journey and to become the Chair of Board of Trustees with CAYSH, we would love to hear from you! Please submit a brief statement outlining your interest and the skills you bring to our organisation.

Apply now and become a catalyst for positive change! Together, let's build a better future.

Want to support a migrant organisation striving for systemic change? We are looking for a Chair to lead the board, and contribute to the governance of an organisation, whilst centring migrant voices and experiences, and embedding our campaigning and policy work within a migrant-led agenda to help make a just society for migrants a reality.

The role of an MRN Trustee

As with any small charitable organisation, we are reliant on the skills and dedication of the trustees to support the organisation. We pride ourselves on a diverse board which primarily consists of those with the lived migrant, including refugee experiences.

As a trustee, you are instrumental in ensuring that MRN is achieving its objectives and purpose, and it is complying with its governing document and other legal requirements. Trustees are key to developing and delivering the strategy that will help drive the organisation forward.

With our Chair stepping down due to capacity reasons, we are seeking a Chair to lead the board and organisation. Alongside this, through a skills audit and analysis of our gaps, we have identified the following areas of expertise to have a full complement of skills and knowledge on the board: HR, fundraising and income generation for small/medium UK charities or businesses.

We want to reflect the communities we engage with, and therefore want to continue to attract those with the lived experience of migrating or the refugee system, who are from racialised or migratised backgrounds. We are also keen for those under 25 and those living outside of London to apply.

As a trustee you will be able to apply your significant skills and abilities, while working alongside devoted and enthusiastic trustees and staff who are committed to working and campaigning for the rights of all migrants.

​ Role description for Chair of trustees

In addition to the general responsibilities of a trustee, duties of the Chair include the following:

• Providing leadership to the organisation and the board by ensuring that everyone remains focused on the delivery of the organisation’s charitable purposes in order to provide greater public benefit
• ​Chairing and facilitating board meetings ​
• Giving direction to board policy-making ​
• Checking that decisions taken at meetings are implemented
• Representing the organisation at functions and meetings, and acting as a spokesperson as appropriate ​
• Bringing impartiality and objectivity to decision-making ​
• With the CEO:
  • Planning the annual cycle of board meetings and other general meetings where required, for example the AGM
  • ​Setting agendas for board and other general meetings
  • Developing the board of trustees including induction, training, appraisal and succession planning
  • Addressing conflict within the board and within the organisation, and liaising with the CEO to achieve this
• Where staff are employed:​
  • Liaising with the CEO to keep an overview of the organisation’s affairs and to provide support as appropriate

​Leading the process of supporting and appraising the performance of the CEO

Sitting on appointment and disciplinary panels

The Vice-Chair acts for the Chair when the Chair is not available and undertakes assignments at the request of the Chair

Person specification

In addition to the person specification for a trustee, the Chair should have the following qualities:

• Leadership skills
• Experience of committee work
• Tact and diplomacy
• Good communication and interpersonal skills
• Impartiality, fairness and the ability to respect confidences.

In most circumstances, it would also be desirable for the Chair to have knowledge of the type of work undertaken by the organisation and a wider involvement with the voluntary sector and other networks.

This is an exciting time in our growth as we look to grow our governance systems, build on our successes and ensure we are a radical, dynamic organisation rooted in our anti-racist and anti-oppressive values.  We are looking for a new Chair for our Trustee board, to join us and help lead and shape the future of the organisation.