Trust Manager Jobs in Scotland

Location: Home based with travel

Department/team: Community Fundraising, Events and Innovations

Contract: Permanent

Interview dates: Thursday 27th and Friday 29th February (virtual)

Annual leave: 33 days (plus eight bank holidays)

Closing Date: 19/02/2025

Benefits:

• enhanced maternity, paternity and adoption leave, and shared parental pay
  family-friendly policies
• 8% employer pension contribution (Aviva) or opportunity to continue NHS pension
• free health cashback plan (Medicash): employee cover plus up to four dependent children
• 24/7 virtual GP access (UK registered), plus access to Best Doctors
• free, confidential employee assistance programme (Medicash)
• access to a wellbeing app
• flexible working options including hybrid working, flexible working patterns such as part-time, compressed hours, and more*
• learning and development opportunities including bespoke training and access to LinkedIn Learning)
  commitment to employee health and wellbeing.
• We have a Menopause Friendly accreditation and are a Disability Confident employer

About us

Every three minutes someone in the UK develops dementia: a progressive and complex condition that can be devastating for the whole family. One in two of us will be affected by dementia in our lifetime, either by caring for someone with the condition, developing it ourselves, or both.

Dementia UK is the specialist dementia nursing charity that is there for the whole family. Our specialist nurses, known as Admiral Nurses, provide free, expert advice, support and understanding to help families care for their loved one. Every day, Admiral Nurses help families up and down the country to have the best life possible, for as long as possible.

About the role

This is an exciting opportunity to join the Community Fundraising Team at Dementia UK, where you will help deliver our community strategy developing new opportunities and relationships with local groups and organisations.

As an experienced and dedicated Regional Fundraiser you will deliver excellent stewardship support, proactively managing and motivating volunteers to undertake fundraising and awareness activities, ensuring a sustainable, long-term revenue stream for Dementia UK.

Collaborating closely with both the Regional Fundraising team and the broader Community and Events team, you will champion our products engaging supports in challenge events, and campaigns across the region. Your expertise and insights will be instrumental in identifying new opportunities, nurturing supporter relationships and creating stewardship journeys aimed at increasing the average gift and lifetime support across London and Southeast.

To be successful in the role, you will have a background in community fundraising or experience of working in relationship management or new business in a similar setting. You will have understanding of community fundraising across both relationship management and new business development with proven success of building and sustaining stakeholder relationships. Additionally, previous experience in planning and delivering projects as well as with a history of delivering impactful presentations, will be beneficial.

Join us now and be part of a team dedicated to making a real difference in the lives of those affected by dementia.

Our culture

In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a working environment that looks after our workforce to support them in achieving their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.

Our staff have a voice. Representatives from different roles and levels across the organisation positively contribute to and lead on our working groups around health and wellbeing, menopause, and equity, diversity and inclusion.

Dementia UK is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always.

Dementia UK is a Disability Confident Employer. If you’d like support to make an application, contact the recruitment team.

This role will be subject to a Basic DBS check.

By applying to join Dementia UK, you acknowledge that in the event you are successful for the role, any offer and your ongoing employment will be conditional on you having or obtaining the right to work in the UK.

*Please note that any decision on flexible working is based on business needs 

When you apply for a job at Dementia UK, we will collect certain information about you to process your application and assess your suitability for the role. Further details can be found in our privacy notice.

Supporting the Partnership and Engagement manager to deliver a sustainable membership and partnership model that advances pace in a constantly moving and diverse climate.

As part of the membership team, you will pro-actively increase member engagement whilst nurturing existing relationships and demonstrating commitment to promoting the value of helplines.

We are seeking a dynamic and highly motivated individual with excellent communication skills.

You will be central in supporting HLP’s sustainability and will nurture existing relationships and partnerships to progress continued growth and attract new and diverse collaborations.

You will ideally have experience of working within a fast-paced and proactive team. You will enjoy engaging with a wide range of diverse stakeholders.

The role is predominantly home-based with regular travel to meetings and events. 

We offer attractive staff benefits including 25 days’ annual leave rising with length of service, a company pension scheme, free life assurance and an employee assistance programme.  HLP is committed to equality of opportunity.

The Veterans’ Foundation, established in 2016, is one of the country’s fastest-growing military charities, with a passion and purpose for improving the lives of those within the armed forces community, by raising funds which are then awarded to organisations that have a real impact on veterans, those currently serving in the armed forces and their families.

To support the organisation on their exciting growth journey, we are seeking a dynamic, creative and innovative individual to step into the role of Chief Executive. You will work closely with a range of stakeholders to build the profile of the organisation, identify and attract new income generating opportunities, and expand our footprint and contributions.

Overview of the Chief Executive Role

Key Responsibilities:

• Working with the Trustees to set, develop and deliver on the strategic priorities of the organisation, focused on increasing their impact and reach.
• Being responsible for overseeing the operational activities of the Veterans Foundation.
• Taking on an ambassadorial role, being the key spokesperson for the organisation, and managing relationships with key external and internal stakeholders such as veterans, donors, Government agencies, and their contractors Bee Ethical.
• Encouraging income generation activity, by cultivating and stewarding relationships with donors, and identifying innovative opportunities to increase funding.
• Overall responsibility for designing, implementing, and evaluating programmes, and services, to ensure they meet the needs of members.
• Providing leadership to the senior management team, encouraging a positive workforce culture, and a high-performing team.

The Ideal Candidate:

• Proven strategic leadership skills, either within the public or private sector.
• Experience of operational management, including budgetary responsibilities, commercial contract management, and the ability to influence, network, and raise the profile of an organisation.
• An empathetic individual, with an understanding of the challenges that veterans may face including wellbeing, mental health, homelessness, and addiction, and a passion for the purpose of Veterans Foundation.
• Previous exposure to fundraising operations, including diversifying income generation streams, developing relationships with potential donors, and raising the profile of the organisation.

Closing date for applications: Thursday 6th March 2025

Background:

We’re a charity working tirelessly to build a world where no animal suffers for science. We’ve been around for 50 years, contributing significantly to eliminating the use of animals in a range of areas including cosmetics testing. We know that real, lasting change takes time and although it might take another 50 years to achieve our mission – every day, week, month, and year brings us closer to our goal.

About the role:

We’re looking for a thoughtful and proactive individual to join our small but passionate team to help support our vision of a world where no animal suffers for science. You could help us move forward by supporting our individual giving fundraising activities including managing our new London Marathon places for 2026-2029.

This role will work closely with the Head of Fundraising and Communications, Digital Engagement Manager, and wider Team to support on fundraising activities in particular our regular giving programme, Facebook fundraising and our new London Marathon bond places.

The role will work to embed regular giving, challenge, and community fundraising, as well as communicate with our donors via our twice-yearly mailing. You’ll also be establishing our challenge fundraising starting with the recruitment and support of London Marathon runners. There’s an opportunity to support on Corporate, Trust, Legacy, and Major Giving fundraising if of interest to the successful candidate and their development goals.

We currently have a modest base of current donors who collectively donate around £15,000 annually across several channels including online, social media, and cheques. We were also successful in the recent London Marathon bond application and have guaranteed places for the coming 4 years.

We’re a small, dynamic team and all staff members are required to take on some core administrative tasks needed to keep our flat structure organisation running. We welcome applicants from a range of backgrounds and experience levels with an interest in fundraising for a better future, for animals and humans.

Before you apply:

Please thoroughly read the job description for full details of the role and what we are looking for in an Individual Giving Executive. When answering the questions on the application form, please give as much detail as possible and refer to the person specification for the role.

REF-219575

Job Description: Fundraising Officer

Position:Fundraising Officer

Salary: £23,480 per annum

Hours: Full time, compressed hours considered

Location: Home based (UK, with minimum monthly travel)

Contract:Permanent contract with a 3-month probationary period

Reporting to: Head of Fundraising

Start Date: 1st April 2024

Application Deadline: Application deadline is Friday 14th February 2025

Interviews will be held via video conference the week of the 17th February 2025

About Kids Club Kampala

Kids Club Kampala is a UK charity with a Christian ethos that works to transform the lives of children in the slums of Kampala in Uganda. We help children and families in Uganda to survive and to thrive by providing for both their immediate needs and strengthening their futures through community outreach, protecting, educating, and skilling. We work in partnership with our team in Uganda who passionately lead and implement our projects which are a life line to some of the most vulnerable children in the world. 

About the Role

We are looking for a committed and passionate Fundraising Officer to help support the day-to-day fundraising functions of our growing charity. As part of our friendly, supportive team, you’ll play a crucial role in keeping us organised and driving the charity forward during this exciting stage of our development. The Fundraising Officer will work as part of the UK fundraising team to meet or exceed ambitious fundraising targets, enabling us to expand our impact to more children in Uganda.

Job Description

Individual Giving

• Managing the School Sponsorship Project

• Conducting supporter calls with individual givers

• Producing content for supporter updates and donor journey’s

• Monitoring internal donor trends and analysing individual giving data

Grants & Institutional Fundraising

• Undertaking research and identify eligible grant opportunities

• Identify and research new opportunities for funding partnerships with trusts and foundations and other potential new donors / partners

• Write applications and reports for funding, including supporting the major donor team as required

• Support with writing cases for support and updating question banks

• Stewardship of grant funders including the submission of grant reports

Donor Stewardship

• Support with implementing the Donor Stewardship Process

• Responding to supporter enquiries via email, phone and post

• Investigation and resolvement of queries and feedback to continually improve the supporter experience

• Updating supporter records via our CRM

Fundraising Support

• Support with implementing the Fundraising Plan

• Providing support with fundraising appeals and events

• Opportunities to support with legacies and major donors

Supporting the UK team

• Line management of volunteers and interns

• Providing strategic support to the rest of the UK team as required

• Managing the impact story database

• Supporting with the quarterly impact report & statistics

Person Specification

We welcome applicants from all backgrounds, whether or not you have a degree. If you meet most of the following criteria, we encourage you to apply.

Essential Skills and Experience

• Strong commitment to our mission and values.

• Experience working or volunteering within fundraising.

• Excellent organisational and time management skills.

• High attention to detail and accuracy.

• Excellent written and verbal communication skills.

• Proficiency in Microsoft Office / Google Workspace.

• Ability to work both independently and as part of a team.

• Adaptability and the ability to prioritise tasks in a fast-paced environment.

Desirable Skills (but not essential – we’re happy to support your development!)

• Experience with using a CRM.

• Experience with individual giving or grant fundraising.

• Experience working or volunteering in the charity sector.

• An interest in international development.

What We Offer

• Annual Leave: 25 days of annual leave pro rata, plus 8 public holidays and an additional day off for your birthday.

• Flexible Working: Fully remote working with flexible hours.

• Pension: 5% employer pension contributions.

• Professional Development: Individual training and development plan, with ongoing investment in your growth.

• Project Visit: Option to visit Uganda after your first year of employment.

• Team Wellbeing: Monthly team meet-ups, an annual wellbeing day, and a Christmas get-together.

• Training Days: Annual training days and a dedicated training budget.

 

How to apply

To apply, please submit your CV along with a covering letter, detailing why you are applying for the job and how you meet the person specification on Charity Job before the closing date of Friday 14th February 2025. Interviews will be held via video conference the week of the 17th February 2025.

If you have any questions or need further information about the role, please feel free to reach out

Our Commitment to Diversity and Inclusion

At Kids Club Kampala, we are committed to building an inclusive organisation where diversity is celebrated, and everyone feels they belong. We actively encourage applications from people of all backgrounds, particularly those from underrepresented groups. Please note, you must be eligible to work in the UK to apply for this position.

Are you passionate about making a difference through philanthropy? Join the University of Glasgow as a Philanthropy Officer and play a key role in advancing our fundraising and alumni engagement strategies. In this exciting position, you’ll have the opportunity to build compelling propositions, identify and cultivate relationships with prospective donors, and secure major gifts ranging from £10K to £1M. Your efforts will directly contribute to meeting ambitious activity and revenue targets, helping us drive meaningful change.

Candidates should have a strong understanding of major gift fundraising and experience in fundraising, sales, or a similar target-driven role is essential. If you’re ready to make an impact and bring your skills and motivation to an inspiring cause, we’d love to hear from you!

Job Purpose

Contribute to the implementation of the University of Glasgow’s fundraising and alumni engagement strategies by building compelling propositions and identifying, cultivating and soliciting prospective donors with capacity to give from £10K to £1M, meeting targets for activity and revenue.

Main Duties

1. Contribute to the development and execution of the University’s fundraising strategy and particularly for the programme to secure gifts of between £10K and £1M. Assist in the development of the complex action plans to deliver the strategy.

2. Keep abreast of developments in leading major gift cultivation and solicitation practice to ensure all work is subject to continuous improvement.

3. Lead the development of relationships with key alumni and other potential donors by managing a pool of potential donors. Devise and execute bespoke programmes of involvement and communication that lead to major gifts (e.g involvement in alumni programmes, invitations to prestigious/intimate University events, devising visits to campus and individual meetings with academic staff and University leadership).

4. Both solo, and with other staff, use professional expertise to deliver a programme of proactively meeting with potential donors to understand their interests and motivations, set them on a path to major gift support and solicit gifts in person (mostly five, but also six and seven figure gifts). The post-holder will need to represent the interests of the entire University in developing these relationships from research and teaching to widening participation, entrepreneurship and civic programmes. Conduct a target number of face-to-face meetings per annum.

5. In collaboration with academic colleagues, articulate convincingly the University’s priority themes and projects for philanthropic support. Develop powerful case statements, project descriptions and tailored proposals for presentation to potential major donors. Liaise with beneficiary areas to ensure the object of any proposal is properly costed and can be delivered.

6. Drawing on specialist knowledge, provide advice to prospective major donors (whether proactively engaged or approaching the University independently) on how to structure and best effect their giving intentions.

7. Negotiate gift agreements, managing donor and academic expectations to balance the donor’s intent with priorities and capacity of the beneficiary area to deliver and ensuring this is communicated appropriately to donors.

8. Using detailed knowledge, use the University’s alumni and donor database (Raiser’s Edge), to ensure relationships with potential donors are recorded and tracked so a complete record of the relationship is maintained. Analyse progress and provide relevant reports on activity.

9. Build and share thorough understanding of University priority projects for philanthropic support. The postholder may be required to become the expert on a particular project, School, College or beneficiary area and to brief fundraising and other colleagues appropriately.

10. Provide specialist advice to academic and other colleagues on individual potential donor relationships, on fundraising and alumni/donor engagement generally and on its operation at the University of Glasgow.

11. Be prepared to undertake projects appropriate to the grade of the role – including line management - but that might fall outside its direct remit as the Director, Head of Philanthropy and/or Vice Principal External Relations may advise.

Knowledge, Qualifications, Skills and Experience

Knowledge/Qualifications

Essential:

A1 Either: Ability to demonstrate the competencies required to undertake the duties associated with this level of post having acquired the necessary knowledge and skills in a similar role. Or: Scottish Credit and Qualification Framework level 9 (Ordinary Degree, Scottish Vocational Qualification level 4, Higher National Certificate) or equivalent (including professional accreditation with relevant formal training), and experience of personal development in a similar or number of different roles

A2 Thorough knowledge of the principles, theory and practice of major gift fundraising including regulation (e.g. Data Protection) and legal requirements

A3 Understanding of and belief in the importance of universities and why they merit philanthropic support

Desirable:

B1 Ability to rent and drive vehicles in the UK

Skills 

Essential:

C1 Proven ability to ask for and secure gifts or financial commitments in person

C2 Results oriented self-starter

C3 Team player, able to both respect and work across boundaries

C4 Intellectually curious with an interest in people’s motivations and in the University’s work

C5 Outstanding interpersonal and communication skills – including active listening and the ability to build persuasive, concise, evidenced propositions

C6 Excellent time management and organisational abilities

C7 Resilient problem solving; able to withstand negative reactions and find solutions

C8 Excellent attention to detail – able to deliver accurate relationship tracking, proposals, briefings, event plans, budgets, prospect strategies and reports without close supervision

Experience

Essential:

E1 Experience in fundraising, sales or similar role and of working successfully to monetary targets

E2 Experience of representing an organisation’s interests and advocating for them

E3 Experience of working with a range of stakeholders and managing competing interests

E4 Experience of working with Raiser’s Edge or similar database to track donor or customer relationships

Desirable:

F1 Experience of fundraising in Higher Education

 Key responsibilities are:

· Recruitment /development of a new fundraising team.

· Writing a new 3-year Fundraising Strategy.

· Maintaining momentum towards achievement of 2025 income targets.

It is essential that you have track-record of success in managing Grants/Trusts and Corporate fundraising, as well as a sound knowledge of individual giving.

Balmer Dawson Executive Search is delighted to partner with Mellon Educate in their search for an experienced Grant Writer to join their successful organisation. 

Mellon Educate is an Irish-based African development charity founded by Niall Mellon in 2002. From the enormous collective effort of their volunteers, in conjunction with the South African government, they have built houses for 250,000 homeless people in South Africa’s townships.

In 2013, the charity redoubled its commitments to those less fortunate in Africa, pledging a 10-year education development programme to provide better education to more than 100,000 African children. 

Mellon Educate wishes to recruit a Grant Writer on a part-time OR full-time basis with specific experience and a proven track record of success in educational grant applications in Sub-Saharan Africa from medium and large sized international funders, sovereign donors, corporate and philanthropic foundations and institutional donors.

Role Purpose:

This is a brand-new position that has been created to increase Mellon Educate’s capacity to secure grants on a global scale. The Grant Writer will be responsible for identifying suitable funding opportunities and coordinating, preparing and writing funding applications.

The successful candidate will work with colleagues to develop and implement Mellon Educate’s strategic approach to funding against agreed key performance indicators. This role requires an enthusiastic self-starter, with good knowledge of educational grant-writing, exceptional persuasive writing and organisational skills and a good knowledge of the South African education system.

Key Responsibilities: 

• Responsible for identifying, preparing, producing and submitting grant applications and funding proposals. 
• Writing and editing high quality and compelling content for competitive proposal processes and other fundraising materials as required.
• Researching, exploring and identifying new grant and funding opportunities which support Mellon Educate’s current strategic objectives. 
• Gathering, analysing and synthesizing proposal inputs and co-ordinating and reviewing content from all contributors. 
• Building and maintaining a database and schedule of grant opportunities and grant application materials. 
• Establishing and maintaining effective working relationships across the organisation to ensure that grant management is fully embedded. 
• Building strong strategic partnerships with funding organisations and donors. 
• Working with colleagues to support all of Mellon Educate’s fundraising work, including trusts, foundations, major gift, legacy giving, and capturing stories of change to demonstrate impact to funders. 

Essential Skills and Core Competencies : 

• Proven track record of success in educational grant writing in Sub-Saharan Africa
• Demonstrated education related expertise
• Knowledge of the South-African education system (a distinct advantage)
• Keen understanding of the challenges faced by countries in the developing world
• Experience securing grants from Sovereign funders
• Evidence of success in securing medium and large-scale educational programme funding in the developing world
• Exceptional writing, editing and literacy skills. 
• Ability to write clearly and concisely, producing compelling narratives. 
• Excellent attention to detail. 
• Proven organisational skills.
• Strong capacity to use ICT to improve efficiency and information-sharing across the team. 
• Capacity to work under pressure to tight deadlines. 
• Capacity to prioritise effectively and manage time well. 
• Strong communicator and team player. 
• Enthusiastic and disciplined self-starter, with a target driven approach. 
• Strong financial literacy with competency to plan, manage and track grant expenditure. 
• Skilled relationship and network builder. 
• Flexibility, creativity and a positive work attitude. 
• Track record of producing high-quality grant applications, documentation and presentations. 

Remuneration:

• Salary will be in the region of €50,000 + DOE (depending on experience) on a full-time basis or pro-rata on a part-time basis

Application process:

To apply, please submit your CV and Cover Letter (maximum one page) in MS Word format  (outlining how your motivation, experience and skills fit this role profile) for the attention of  BOTH Gilly Balmer and Zena Dawson at Quick Apply button provided.

Closing Date:

The closing date for applications is Monday 24th February by 5pm (GMT)

About The Role
Fixed Term Contract Until: September 2025
We’re looking for a Direct Response Marketing Officer to join our busy and thriving Events Marketing team. This role will manage and deliver multi-channel marketing campaigns, driving participation for our sports, challenge, and mass event program.
You’ll report to the Events Marketing Campaign Manager. The Events Marketing team is in the Events team and sits in the wider Income and Engagement directorate. The Events Marketing team is responsible for recruiting event participants across a range of sports, challenge, and mass events, as well as involvement in retention strategies to cross-sell our supporters into other fundraising products.
You will:

- Work with different teams across the organisation, as well as with our media agency and external stakeholders, to brief, optimise and evaluate marketing campaigns, with a focus on monitoring performance and coordinating evaluations.
- Make recommendations to help inform and improve future campaigns.
- Write marketing copy for your campaigns, work closely with internal and external designers to develop creative ideas, and produce post-campaign reports.

About you
You will be experienced in marketing and communications. You’ll need to have excellent organisational and timekeeping skills, be a team player and show passion for the cause, working to maximise our income to increase the impact we have on the lives of people affected by dementia.
You will be able to demonstrate your experience of planning, developing, and delivering multi-channel campaigns. You will have experience in budgeting and financial management and be an innovative thinker with a test and learn attitude.
You will be a fantastic communicator, with great attention to detail.

About Alzheimer's Society
Dementia is the biggest health and social challenge of our time.

There are currently estimated to be 900,000 people in the UK with dementia. Many are undiagnosed and facing the realities of their condition alone.

At Alzheimer’s Society we’re working towards a world where dementia no longer devastates lives. We do this by giving help to those living with dementia today and providing hope for the future. We’re here for everyone living with dementia.
 
As a Society, we are made up of people with dementia, carers, trusted experts, campaigners, researchers and clinicians. We are the UK’s largest collective force of people with unparalleled knowledge and over 40 years of experience addressing the biggest challenges facing people living with dementia.

Our Values

We are Determined to make a difference when and where it matters most, by being passionate, focussed and making a lasting impact for people affected by dementia.

Every one of us is a Trusted expert, listening, learning and using evidence and experience. We are Better together by being open, combining our strengths, helping us to achieve more together. We are Compassionate, we are kind and honest, and we don’t shy away from challenges.

Through our values we will make the greatest difference for people affected by dementia.

Equal Opportunities

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.

We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do. During your recruitment process we want to make sure that you bring your whole self and be at your best.

The Finance and Administrative Project Officer will play a crucial role in ensuring the financial integrity and administrative efficiency of our projects in the DRC. This position involves a wide range of responsibilities, including budget management, financial reporting, and compliance with donor requirements. Additionally, the role includes supporting partner NGOs in their organisational development, ensuring they meet donor requirements, and providing guidance on financial management. The officer will also be involved in procurement, travel logistics, and the publication of financial information. 

This role is pivotal in maintaining strong relationships with funders and partners, contributing to the overall mission of RFUK to protect rainforests and support Indigenous Peoples and local communities. 

Location: London (hybrid), France (remote) or Democratic Republic of Congo (remote/hybrid)  

Candidates must have a pre-existing right to work in one of these countries. Please note RFUK is unable to cover any relocation costs. 

Salary: GBP 33,835 in the UK / EUR 32,042 in France / USD $41,395 in DRC 

Please note that all salary amounts are gross and exclusive of employee contributions and taxes. Variances in salary amounts are due to different employer costs. The DRC salary figure applies to DRC nationals only, as expats are subject to additional 25% tax.  

RFUK operates a fixed salary grid, and salaries are non-negotiable. 

Contract type: 12 months fixed-term (with the possibility of extension) 

Other entitlements: 30 days annual holiday (in addition to Bank Holidays); other benefits depend on the location of the candidate 

Hours of work: Full time, 35 hours a week 

Start date: As soon as possible 

Person Specification

The ideal candidate should be highly motivated and a detail-oriented professional with a background in financial management and administrative support, particularly within the context of international development or charity work. Excellent written and spoken fluency in both English and French is a non-negotiable requirement to ensure that you’re able to effectively communicate and collaborate with our diverse teams and partners.

Your experience should include managing project budgets, tracking expenditures, and producing high-quality financial reports. You should be well-versed in working with local NGOs, ensuring compliance with donor requirements, and supporting their organisational development.

Strong interpersonal skills, meticulous attention to detail, and ability to work under pressure are integral qualities for a member of the RFUK team. This role would suit someone who is eager to develop new skills and contribute to the cause of protecting rainforests and supporting Indigenous Peoples and local communities. You should be committed to the mission of RFUK and be enthusiastic about contributing to the success of our projects. 

For further details regarding the role and specific qualifications required, please consult the Job Description. 

The role of Supporter Care Officer is a key post in the organisation working to maximise CLAPA’s income from the community. It’s a very exciting time to join the CLAPA team, we have an ambitious Income Generation Strategy in place to increase our income diversity. This role will play an active part in this strategy by providing excellent customer service and building strong relationships with our donors, community fundraisers and event participants.

You will be responsible for delivering and supporting outstanding customer service to supporters, so that their experience of CLAPA is second to none, leaving them feeling valued and committed to on-going support. You will act as the first point of contact for our supporters when they contact CLAPA by phone, email or in person, with all manner of queries. With excellent communication skills and good attention to detail, you will be self-motivated and capable of multi-tasking and prioritising.

The role focuses on the key areas of:

· Supporter Engagement and Communication

· Donation Processing and Acknowledgement

· Data Management and CRM Administration

· Administrative Support and Process Improvement

An empathetic, friendly and helpful attitude will ensure that our supporters feel valued and respected, and you will take great pride in responding to and thanking them in a consistent and timely manner. You will work closely with the Fundraising Coordinators to develop and implement processes to ensure we are delivering an excellent service, every time.  Alongside this, the team are responsible for financial processing - ensuring income is captured correctly on our database, Salesforce.

Please see the recruitment pack for a full list of key tasks.

Assistant Director - Communications and Voice

Are you a purpose-driven, senior communicator with leadership experience and a proven track record in policy/external affairs and high-profile media relations?

Can you expertly link strategic communications to business needs and integrate comms with marketing, digital, brand and design?

We have an exciting opportunity for an Assistant Director to lead a newly-integrated Communications and Voice department.

It’s a new role, establishing and leading a talented, multi-disciplinary team in a fast-paced environment.

We’re looking for someone who can build strong relationships, influence decision-makers, and turn strategy into compelling messaging and other content. So, if that’s you – and you’re based within two hours of central London – we’d love to hear from you.

Position:  5963 Assistant Director - Communications & Voice

Location: Home based within 2hrs travel of central London

Hours: Full time 37.5, Monday - Friday 9-5

Contract: Permanent

Salary: £66,961.19 per annum

Closing Date: 23rd February. We reserve the right to close this vacancy early, if enough suitable applications are received. 

Interviews: Thursday 13 and Friday 14 March

The Role

This role can be homebased or hybrid, dependent on proximity to an office. You will need to be based within two hours travel time of central London in order to regularly engage with Parliamentary and other key stakeholders face to face.

As Assistant Director - Communications and Voice, you will be:

• Establishing a newly-integrated team, bringing together colleagues from across the communications and marketing mix

• Leading the team to ensure the charity is a recognised, trusted and nationally prominent voice for victims, and influences required policy reform nationally and locally.

About You

You will need:

• Experience in a senior communications or external affairs role including team leadership, building relationships with Parliamentarians and civil servants, and securing high-profile media coverage

• A proven ability to plan and deliver strategic communications that align with business strategy and result in compelling campaigns and content

• Excellent judgment; a strong track record in reputation and brand management and the ability to integrate external and internal communications with marketing, digital and design

• To be a highly motivated, inspiring leader of people, and a skilled communicator with first-rate writing, editing, and presentation skills.

Please see the attached Job Description and Person Specification for further details once you apply. 

In Return…

Benefits include:

• Flexible and hybrid working options

• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays

• £2,800 London weighting (if applicable)

• An extra day off for your birthday

• Pension with 5% employer contribution

• Enhanced sick pay allowances, maternity and paternity payments

• High Street, retail, holiday, entertainment and leisure discounts

• Access to our financial wellbeing hub and salary deducted finance

• Employee assistance programme and wellbeing support

• Ongoing training and support with opportunities for career development and progression.

About the Organisation

This independent charity provides a range of specialist services to people who have been affected by crime across England and Wales. Working towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System, everyone at the charity is driven by the Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. 

As part of the commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. The charity is also a Disability Confident Employer and provides a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of the selection process, the team will be happy to make reasonable adjustments to enable you to perform at your best.

You may have experience in areas such as Communications, External Affairs, Marketing, Marketing and Communications, Assistant Director of Communications, Assistant Director of External Affairs, Assistant Director of Marketing, Assistant Director of Marketing and Communications, Communications Manager, External Affairs Manager, Marketing Manager, Marketing and Communications Manager. 

Please note this role is being advertised by NFP People on behalf of our client.           

Railway Children is looking for a Supporter Experience Officer to cover maternity leave and be responsible for implementing our supporter engagement strategy.

About you:

The Supporter Engagement Officer is an integral role in the public fundraising and engagement team, continuing to develop our individual giving income streams and ensuring that our supporters feel valued and understand the amazing impact they have.

This is a great role for someone who is equally as comfortable analysing details in data as they are coming up with creative ways to engage our audiences. You’ll have a proven ability to grow income from individual donors while having the supporter’s needs at the heart of every interaction.

The role entails delivering supporter communication journeys across a range of channels and audiences so that we deliver excellent supporter care to all donors ensuring that their relationship with Railway Children is enhanced, their support retained and lifetime value maximised.

GBV Charter Officer  – Tackling Sexual Violence in Universities (England)

About EmilyTest

EmilyTest is a small but impactful Scottish charity dedicated to tackling gender-based violence (GBV) in education. We work with schools, colleges, and universities, helping them develop effective policies, procedures, and practices in GBV prevention, intervention, and support. Our mission is to ensure every young person can live, work, and study free from the harms of GBV.

The Role

We are seeking a GBV Charter Officer to lead the implementation of our Charter pilot across five universities in England, adapting our successful GBV Charter framework to this educational setting. One element of the pilot will involve adapting the existing framework to meet the new E6 Condition of Registration on addressing sexual violence in higher education.

This is an exciting opportunity for a motivated individual with strong project management skills and a deep understanding of sexual violence in university settings. You will work closely with key stakeholders to ensure institutions enhance their policies, procedures, and practices in line with the minimum standards of the GBV Charter.

Key Responsibilities

• Project Coordination: Develop and manage a detailed project plan, setting objectives, timelines, and key milestones.
• Institutional Support: Work closely with pilot universities, providing guidance on GBV prevention, intervention, and support.
• Stakeholder Engagement: Build strong, trusting relationships with university staff, student groups, and external partners.
• Training & Resources: Assist in developing resources that support institutions in meeting the Charter’s minimum standards.
• Monitoring & Reporting: Track progress, write reports, and highlight key learning points from the pilot.
• Best Practice Implementation: Ensure alignment with E6 Condition of Registration and wider sector expectations.
• Awareness & Advocacy: Represent EmilyTest at meetings and relevant events.

Essential Skills & Experience

• Strong project management skills, including planning, monitoring, and delivering initiatives on time.
• Knowledge of gender-based violence, particularly in higher education settings.
• Ability to work independently, using initiative to problem-solve and adapt to challenges.
• Excellent interpersonal and communication skills, with a non-judgemental and trauma-informed approach.
• Experience engaging with external partners and stakeholders.
• Ability to handle sensitive or challenging situations with tact and diplomacy.
• Good understanding of confidentiality and GDPR principles.
• Proficiency in Microsoft Office (Word, Excel, Teams).

Desirable Experience

• Direct experience supporting survivors of gender-based violence.
• Understanding of the higher education sector and how sexual violence manifests in universities.
• Experience working on Charter frameworks or accreditation programmes.

Personal Qualities

We’re looking for someone compassionate, organised, resilient, and dedicated - someone who is solution-focused and thrives when facing challenges. If you’re passionate about driving real change in tackling sexual violence in universities, we’d love to hear from you!

Additional Information

• Location: Remote/Hybrid – Initial training will take place in Scotland for one week. Occasional travel to pilot universities in England is required. The role will be remote for candidates based in England, while candidates based in Scotland will work on a hybrid basis, with some time spent in our Glasgow office..
• Contract: 12 months (strong prospect of extension, subject to funding)
• Accountability: Reports to the Training & Project Development Lead, with oversight from the CEO.