Helplines Partnership (HLP)

Who we are

Helplines Partnership is the membership body for organisations that provide helpline services in the UK and internationally.

We facilitate high quality support for callers by offering services to helpline providers. These include training, Helplines Standard accreditation, consultancy and access to the Helpline Freephone Range (a dedicated range of free to caller telephone numbers exclusively for helplines).

Helplines Partnership raises the profile of the sector by representing its members’ interests and influencing the social policy agenda, giving providers of helpline services a voice to build sustainability and promote excellence, choice and accessibility for everyone.